Methods Business and Digital Technology Limited
Methods is a £100M+ IT Services Consultancy who has partnered with a range of central government departments and agencies to transform the way the public sector operates in the UK. Established over 30 years ago and UK-based, we apply our skills in transformation, delivery, and collaboration from across the Methods Group, to create end-to-end business and technical solutions that are people-centred, safe, and designed for the future.
Our human touch sets us apart from other consultancies, system integrators and software houses - with people, technology, and data at the heart of who we are, we believe in creating value and sustainability through everything we do for our clients, staff, communities, and the planet.
We support our clients in the success of their projects while working collaboratively to share skill sets and solve problems. At Methods we have fun while working hard; we are not afraid of making mistakes and learning from them.
Predominantly focused on the public-sector, Methods is now building a significant private sector client portfolio.
Methods was acquired by the Alten Group in early 2022.
Your role
We are recruiting for a Delivery Manager on a permanent basis. You will be an outcome focused individual, with a passion for both delivering user-centred digital services in the public sector; and supporting other Delivery Managers in their career progression. You will be open to share your feedback and have a desire to learn / improve as part of your own development.
You will have experience in leading agile teams and will be passionate about driving positive change in the environment you are working in. You will be keen to learn or further advance your skills in leading agile multidisciplinary teams in a public sector environment and gaining a working knowledge of public sector standards and principles, such as the Service Standard.
You will divide your time between:
- Working as a ‘hands on’ Delivery Manager for client projects,
- Supporting recruitment of both permanent and contract Delivery Managers for Methods,
- Supporting sales/pre-sales and bid processes,
- Working with different stakeholders to agree SoWs and engaging with Methods account team as required. Making recommendations on team shape,
- Participating in DM Community of Practice, contributing to the development of skills of colleagues and learning from others.
Your responsibilities will include:
● Facilitating agile delivery and transformation,
● Facilitating organisational change and fostering an agile culture,
● Acting as a servant-leader for multidisciplinary teams, helping them to plan their work, remove blockers, and report progress,
● Delivering digital products and services from Discovery through to Live,
● Coaching teams to become high-performing, ensuring that all team members have a voice,
● Working with the client to ensure a clear vision and user needs are in place,
● Managing and communicating project risks, issues and dependencies,
● Taking a holistic view of the service, making sure to champion user needs and accessibility,
● Understanding the GDS Service Manual and Service Standard and coaching the team to understand how it affects both their work, and the product,
● Advocating for the use of agile methodologies, both within Methods and with our clients,
● Encouraging and facilitating continuous improvement of our projects.
Skills we are looking for
● Bridging the gap between the project and the rest of the business, and shielding the team if needed.
● Talking about agile delivery and the GDS Service Standard in a way that people understand.
● Understanding how policy or technology constraints affect the development of products, and how digitalisation benefits the user.
● Leveraging the data from tools such as Jira and Trello, and many others, to help teams understand what they’re good at and where they can improve
● Influencing stakeholders both internally and externally.
● Leading through change, adapting to changes in project scope, timelines, and team dynamics.
● Understanding and addressing the needs and concerns of team members.
● Listening and being empathetic.
● Being proactive in both client and internal environments.
We know not everyone will have all of the skills we are looking for. We are happy to support you to grow your skill set and experience through our training budget, working with our experienced teams and mentoring.
This role will require you to have or be willing to go through Security Clearance. As part of the onboarding process candidates will be asked to complete a Baseline Personnel Security Standard; details of the evidence required to apply may be found on the government website Gov.UK. If you are unable to meet this and any associated criteria, then your employment may be delayed, or rejected . Details of this will be discussed with you at interview.
Methods is passionate about its people; we want our colleagues to develop the things they are good at and enjoy.
By joining us you can expect
- Autonomy to develop and grow your skills and experience
- Be part of exciting project work that is making a difference in society
- Strong, inspiring and thought-provoking leadership
- A supportive and collaborative environment
Development – access to LinkedIn Learning, a management development programme, and training
Wellness – 24/7 confidential employee assistance programme
Flexible Working – including home working and part time
Social – office parties, breakfast Tuesdays, monthly pizza Thursdays, Thirsty Thursdays, and commitment to charitable causes
Time Off – 25 days of annual leave a year, plus bank holidays, with the option to buy 5 extra days each year
Volunteering – 2 paid days per year to volunteer in our local communities or within a charity organisation
Pension – Salary Exchange Scheme with 4% employer contribution and 5% employee contribution
Discretionary Company Bonus – based on company and individual performance
Life Assurance – of 4 times base salary
Private Medical Insurance – which is non-contributory (spouse and dependents included)
Worldwide Travel Insurance – which is non-contributory (spouse and dependents included)
Enhanced Maternity and Paternity Pay
Travel– season ticket loan, cycle to work scheme
For a full list of benefits please visit our website (www.methods.co.uk/careers/benefits)
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