Delivery Manager Remote Jobs

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phData is hiring a Remote Technical Delivery Manager

Job Application for Technical Delivery Manager at phData

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Delivery Manager

agileBachelor's degreec++

Oddball is hiring a Remote Delivery Manager


Oddball believes that the best products are built when companies understand and value the things they are working on. We value learning and growth and the ability to make a big impact at a small company. We believe that we can make big changes happen and improve the daily lives of millions of people by bringing quality software to the federal space. 

We are hiring a Delivery Manager to work on a pivotal Federal program that is making a positive impact on millions of Americans' daily lives.

What you'll be doing:

The Delivery Manager will be expected to have experience in blending a variety of project management principles into an agile development approach. Working hand in hand with our engineering and management teams to oversee all things pertinent to the delivery of numerous projects. Responsible for planning, leading, organizing and motivating agile teams to ensure the delivery and scope of each project is on schedule and of the highest quality. This role will work closely with upper management, engineering and operations teams to ensure coordination and a seamless delivery to our clients.

What you’ll bring:

  • 3-5  years experience working with growing, technically minded companies
  • Data-driven, full-lifecycle project and delivery management experience working with engineering teams
  • Experience working in an Agile/Kanban mixed environment 
  • Familiarity with Agile practices included but not limited to story creation, daily  standups, overseeing retrospectives, leading refinement etc.
  • An eye for quality, organization, and clear communication with teams and clients 
  • Client-facing sales and presentation experience
  • Collaborating with PMs on the roadmap, backlog prioritization, and outlines/briefs
  • Coordinating sprint demos and writing reports that demonstrate the value the team is delivering


  • Must be a US Citizen and able to work domestically 
  • Must be able to attain low-level security clearance 


  • Bachelor’s Degree


  • Fully remote
  • Annual Stipend
  • Comprehensive Benefits Package
  • Company Match 401(k) plan
  • Flexible PTO, Paid Holidays

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities:

Oddball is an Equal Opportunity Employer and does not discriminate against applicants based on race, religion, color, disability, medical condition, legally protected genetic information, national origin, gender, sexual orientation, marital status, gender identity or expression, sex (including pregnancy, childbirth or related medical conditions), age, veteran status or other legally protected characteristics. Any applicant with a mental or physical disability who requires an accommodation during the application process should contact an Oddball HR representative to request such an accommodation by emailing

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)


At Oddball, it’s important each employee is compensated competitively and fairly. In alignment with state legal requirements. A range for the included position is listed below. Be advised, actual offer details are determined by job category, job location, and candidate skill level.

United States Wage Range: $100,000 – $140,000

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Solutions Delivery Manager

agileBachelor's degreejiraazurescrumc++

Blueprint Technologies is hiring a Remote Solutions Delivery Manager

Who is Blueprint?

We are a technology solutions firm headquartered in Bellevue, Washington, with a strong presence across the United States. Unified by a shared passion for solving complicated problems, our people are our greatest asset. We use technology as a tool to bridge the gap between strategy and execution, powered by the knowledge, skills, and the expertise of our teams, who all have unique perspectives and years of experience across multiple industries. We’re bold, smart, agile, and fun.

What does Blueprint do?

Blueprint helps organizations unlock value from existing assets by leveraging cutting-edge technology to create additional revenue streams and new lines of business. We connect strategy, business solutions, products, and services to transform and grow companies.

Why Blueprint?

At Blueprint, we believe in the power of possibility and are passionate about bringing it to life. Whether you join our bustling product division, our multifaceted services team or you want to grow your career in human resources, your ability to make an impact is amplified when you join one of our teams. You’ll focus on solving unique business problems while gaining hands-on experience with the world’s best technology. We believe in unique perspectives and build teams of people with diverse skillsets and backgrounds. At Blueprint, you’ll have the opportunity to work with multiple clients and teams, such as data science and product development, all while learning, growing, and developing new solutions. We guarantee you won’t find a better place to work and thrive than at Blueprint.

We are looking for a Solutions Delivery Manager to join us as we build cutting-edge technology solutions!  This is your opportunity to be part of a team that is committed to delivering best in class service to our customers.

 In this role you will oversee a portfolio of small engagements or be the primary delivery role in one engagement. This role will work in a collaborative, fast paced and complex environment.   This position will act as a catalyst for driving operational improvements that drive business impact and provide consistent, scalable, and predictable outcomes for our clients.


  • Manage the relationship with the client throughout the project duration and act as the main point of contact between the Client and Blueprint during engagement execution.
  • Ensure deliverables are in alignment with what has been contractually agreed between the client and Blueprint, including adherence to schedule, quality standards, scope, and budget.
  • Bring up and escalate potential issues.
  • Report both internally and externally on project performance, including on-time and on-budget delivery, client satisfaction, and expected quality.
  • Maintain an active backlog of potential business and technical opportunities that arise during engagement execution but are deemed out of scope.
  • Facilitate Agile engagement management where applicable.
  • Foster an environment of mutual respect and cooperation, transparency, autonomy, agility, learning, innovation, quality, and speed of execution.
  • Responsible for client management, communication, and conflict resolution throughout the engagement.
  • Assist in the execution of Solution Delivery Initiatives, including tracking, reporting/communication, implementation, and full transition to the business.
  • Assist the Director of Solutions Delivery with financial tracking, ensuring adherence to Blueprint's financial methodology.
  • Evaluate bill rate increases, cadence, market data analysis, and present recommendations to the business.
  • Track engagement performance to financial model forecasts and analyze variances.


    • Bachelor's degree in a related field or equivalent professional experience.
    • 2+ years as a Scrum Master/Agile Coach in a consulting environment with remote team members.
    • Proficient in Agile Execution or equivalent project management techniques, including the utilization of agile management tools such as Azure DevOps (ADO), Jira, etc.
    • Extensive expertise in Agile project management with a specialized focus within Azure Stack.
    • Familiarity and hands-on experience with Azure DevOps, data ingestion through pipelines, and ELT (Extract, Load, Transform) processes.
    • Proficient in data board management, including the organization and oversight of data-related tasks and workflows.
    • High level of emotional intelligence, demonstrating confidence and adeptness in client-facing roles.
    • Exceptional written and verbal communication skills, effectively engaging stakeholders across all levels within a client setting, including executive personnel.
    • Demonstrated capability to effectively prioritize and balance multiple competing priorities and stakeholders.
    • Exceptional critical thinking and problem-solving skills, displaying a strong ability to analyze complex issues and generate innovative solutions.
    • Track record of driving impactful change within large organizations.
    • Proficient in communicating project progress, providing comprehensive updates on the status of both the Solutions Engagement Manager's team-owned tasks and those managed by other teams.

Preferred Qualifications:

  • Proficiency in SAFe Agile methodologies.
  • Experience in the healthcare sector.

Salary Range

Pay ranges vary based on multiple factors including, without limitation, skill sets, education, responsibilities, experience, and geographical market. The pay range for this position reflects geographic based ranges for Washington state: $116,400 - $194,100 USD/annually. The salary/wage and job title for this opening will be based on the selected candidate’s qualifications and experience and may be outside this range.

Equal Opportunity Employer

Blueprint Technologies, LLC is an equal employment opportunity employer. Qualified applicants are considered without regard to race, color, age, disability, sex, gender identity or expression, orientation, veteran/military status, religion, national origin, ancestry, marital, or familial status, genetic information, citizenship, or any other status protected by law.

If you need assistance or a reasonable accommodation to complete the application process, please reach out to:

Blueprint believe in the importance of a healthy and happy team, which is why our comprehensive benefits package includes:

  • Medical, dental, and vision coverage
  • Flexible Spending Account
  • 401k program
  • Competitive PTO offerings
  • Parental Leave
  • Opportunities for professional growth and development


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Service Delivery Manager

NexthinkBoston, MA, Remote

Nexthink is hiring a Remote Service Delivery Manager

Job Description

You will be a key contributor to realizing our mission: to provide the most efficient, appreciated, and trusted digital workplace monitoring solutions to millions of corporate workers. Your job will cover the following main aspects:

  • Based on your personal experience and customer feedback you elaborate user stories, assess value, develop business cases and prioritize them to ensure the Product is creating maximum value in alignment with our product strategy.
  • Using your technical expertise and experience in IT Operations and Business IT to design and author Nexthink content packs, which provide Digital Experience Monitoring in any given area of technology, such as those found on
  • Investigate and research how new areas and existing areas of IT, such as cloud services, endpoint management, or thin client technologies can be described and monitored from an employee-centric Digital Experience perspective.
  • Advise the R&D teams with your workplace-specific knowledge during the development of our self-help and self-healing workplace solutions.
  • Participate in our Agile way of working, including the scrum meetings, grooming, sprint planning, stand-ups, retrospectives, and demos.
  • Collaborate with and advise our Solutions Consulting and Customer Success teams during customer engagements.
  • Help us define and implement proactive remediations that teams can take to resolve common problems across their IT landscape so empowering the service desk to be proactive and not reactive in their approach.


You are extremely passionate about solving challenging, real-life problems. You are a Digital Workplace / End User Computing expert with a strong commitment to delivering the best digital experience to end-users.

  • 5+ years as IT Service Delivery Manager or other IT senior Operations based role, preferably in L1, L2 or workstation IT Service Delivery manager.
  • Led many service improvements projects to increase employee quality of service and reduce IT costs.
  • Understanding of the Windows and Mac operating system and related technology stack.
  • Appreciation of Cloud computing and the most popular application sets upon it such as Azure, Office 365, AWS, GSuite etc.
  • Full technical understanding of Networking and related principles and standards such as IP networking, Wireless Protocols, Proxy Server concepts and both Local and Wide Area Networking systems.
  • Outstanding communication and teamwork skills, and social awareness.
  • Ability to drive complex projects with minimal oversight, delivering results incrementally and pragmatically.
  • Demonstrated ability to collect user feedback and understand customer pain points.
  • Enthusiasm for working in an international, collaborative and fast-paced environment and learning new technologies.
  • Professional-level English, spoken and written and direct experience designing, creating and reviewing technical documentation both architecture, operational and self help guides for IT Departments and end users.

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Delivery Manager (Remote)

SalsaMobiAustin, TX, Remote

SalsaMobi is hiring a Remote Delivery Manager (Remote)

Job Description

The Delivery Managers key responsibility is delivering quality builds and releases on a regular cadence. Working in collaboration with the product and development teams as well as the director of engineering the delivery manager is responsible for structuring initiatives and releases for the delivery of value and reducing waste. As delivery manager your day may include things such as attending team ceremonies, building releases and release notes, gathering information and data on quality as well as team engagement. Decisiv’s developer value statement is “Develop high quality, well tested, features that provide value to Decisiv and our customers.” This statement should resonate with the ideal candidate and help drive their daily work. A delivery manager guards teams’ time and engagement, to ensure continuous delivery is possible. Team time and engagement is precious. The Delivery Manager will report directly to the Director of Engineering - Platform Services.


Expert in the practical application of Agile software development methodologies with the ability to support teams and stakeholders on Agile practices and ensure adherence to Agile methodology

● Extensive background in open-source development with Ruby on Rails and JavaScript (REACT preferable).

● Commitment to bringing new approaches and ideas to the team with a consistently positive attitude Confidential & Proprietary  

● 5+ years of software development leadership experience in a product-oriented SaaS business (B2B a plus) including architectural support

● Ability to motivate in a team-oriented, collaborative, and distributed environment.

● Inspire teams to innovative and iteratively grow in quality, capabilities, and efficiency.

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Service Delivery Manager - Home Based

Daisy GroupBirstall, United Kingdom, Remote

Daisy Group is hiring a Remote Service Delivery Manager - Home Based

Job Description

What’s on offer?

  • Location:                        Home Based
  • Salary:                            Up to £31,800 per annum
  • Car Allowance:              £5k per annum
  • Contract Type:               Permanent, Full Time
  • Hours:                           37.5 hours per week, Mon – Fri (8:30 – 17:00)

As our Service Manager you will provide a single point of communication and ownership to our Customers, driving resolution across Service issues whilst consistently providing a first-class service.  You'll oversee the management of our customers’ contracts, making sure everything runs smoothly in all things service delivery. You will regularly catch up with our customers in Service Review meetings, diving into analysis and keeping track of what needs to be done. You’ll also create detailed Service Management Reports, pushing for better services, and keep a close eye on Customer Satisfaction.

Whenever there's a customer service issue, you're the go-to person for both external and internal contacts. You’ll work closely with Account Management, contributing to big-picture goals and making sure customers have an overall great experience. You will also regularly review profit and loss statements to ensure ongoing growth and retention.

As this is a home-based position, this is a great opportunity if you are seeking a healthy work-life balance. Hybrid working options are also available if you prefer a mix of home and office-based working.

Some of the key responsibilities include:

  • Manage customer contracts, addressing gaps and risks in service delivery.
  • Conduct regular Service Review meetings with customers for thorough analysis and action tracking.
  • Deliver detailed Service Management Reports, drive Continual Service Improvement Plans, and monitor Customer Satisfaction.
  • Serve as a point of escalation for customer service matters with both external and internal stakeholders.
  • Collaborate with Account Management to achieve strategic goals and enhance customer experiences.
  • Examine Profit and Loss statements for each customer to ensure contract profitability.
  • Align with strategic objectives and KPIs for growth and retention, improving overall customer experience.
  • Collaborate with internal and external stakeholders for customer-related activities.
  • Provide and oversee Service Management-related business reports and forecasting for customers.


Preferred Skills & Experience

  • Proven track record in customer-facing service management across multiple accounts.
  • Experience in roles within the IT/Managed Service/Telecoms industry.
  • ITSM experience with ServiceNow (or other service-related Ticket Management Systems)


  • ITIL V4 Foundation (preferred)
  • Full UK Driving License (required

Key Competencies

  • Effective communicator and negotiator.
  • Proven commercial acumen, including experience managing Profit and Loss.
  • Exceptional written and verbal communication skills.
  • Customer-focused with a commitment to delivering high satisfaction levels.
  • Resilient in fast-paced environments.
  • Self-motivated with strong prioritisation skills.

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snowflakecomputing is hiring a Remote Services Delivery Manager

Build the future of data. Join the Snowflake team.

As a Services Delivery Manager for EMEA, you are engaged at the account level in providing visibility, service reviews and reporting through all phases of the implementation lifecycle. You will work hand-in-hand with senior stakeholders on opportunities to improve our service and delivery.  You will work across customer organizations and multiple Snowflake teams to ensure customers’ applications are well designed and scale to the needs of their business. Success is defined by the SDMs ability to develop a quality service strategy per customer, capture and report on key metrics, identify upsell opportunities and quickly become the client’s trusted advisor.

  • Own, manage and communicate the operational relationship with assigned clients
  • Manage key client projects by communicating effectively with project team members, management and project stakeholders on status, issues, risks, and project goals and objectives
  • Lead internal and client meetings with thorough documentation and rigorous follow-up
  • Manage client and project documentation, communications, meetings and required meeting follow-ups
  • Track metrics around infrastructure performance and service requests
  • Continually seek to improve
  • Prepare and present service reports to clients
  • Create, implement and track relationship roadmaps
  • Help create and execute on the overall vision for service delivery and client satisfaction
  • Determine areas for process improvements within both the client and Snowflake
  • Work with key stakeholders to implement and document
  • 5+ years of experience in a Services Delivery role (or similar capacity) dealing with complex, technical implementation projects
  • Direct experience in the Data Warehousing, Business Intelligence and/or Cloud field
  • Proven ability to communicate and translate effectively across multiple groups from design and engineering to marketing, advertising, and business development
  • Strong organizational skills, ability to work independently and manage multiple projects simultaneously
  • Bonus Points: Experience in a client support and advisory technical role (Solution architect, system administrator, technical account manager or equivalent).
  • Fluent in German language 
  • Unique opportunity to work on a truly disruptive software product
  • Get unique, hands-on experience with bleeding edge data warehouse technology
  • Develop, lead and execute an industry-changing initiative
  • Learn from the best! Join a dedicated, experienced team of professionals.

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Delivery Manager, NetSuite

MHIRemote, United States

MHI is hiring a Remote Delivery Manager, NetSuite

Delivery Manager

At a glance:

Myers-Holum Delivery Managers play a dual role as player-coach. This position is critical in providing day-to-day support to a team of direct reports while managing a small client portfolio of engagements. A successful DM at Myers-Holum can prioritize their schedule to assist with escalations, solution architecting, and recruiting support to ensure priorities are measured and handled. Our Delivery Managers not only manage a team of direct reports but invest in their team’s future by providing a clear path to achievements, upward mobility, or lateral opportunities.

Your Role:

  • Manage a team of 3-8 direct reports (from Analyst to Team Lead level) including ongoing performance and project outcomes
  • Assist with company growth by providing recruiting support through interviewing candidates and working closely with leadership and the talent team on hiring decisions
  • Train and onboard new hires with top focus on providing a positive employee experience. Align new hires to MHI Methodologies and ensure they have the support needed for a successful start and future to the firm
  • Perform quality management of deliverables on portfolio of projects for both functional consulting and project management tracks
  • Lead account management activities leading to referenceable customers, including: hosting strategic business integration discussions, managing upsells and future dated projects, and escalation handling in a remote or in-person capacity as requested by the client, including but not limited to video or onsite interaction
  • Manage change control on projects, ensuring communication is proactive to internal and external contacts in the event any changes need to occur
  • Work closely with other internal teams through different phases of client projects, providing detailed knowledge transfers between development, integrations, and managed services teams
  • Manage end-to-end ERP implementations acting in sponsor and/or Project/Program Manager role
  • Involvement with business development, attending events, sourcing new leads and solution architecting

Your Background:

  • Accounting functional background (CPA or Operational)
  • Prior experience managing a team of 3+ direct reports including 1:1’s, performance reviews and other people management activities
  • Ability to prioritize and use business etiquette to ensure communication and support are set up for internal teams and clients
  • Certified NetSuite ERP Consultant is ideal or is working toward the ERP certification
  • Undergraduate degree or MBA in field of Business, Finance, Accounting, Software or relevant field 
  • Individual has led and acted in a Solution Architect capacity across varying project sizes and complexity; from small through enterprise level implementations across different ERP platforms. 
  • Individual has at least 10-15 end-to-end NetSuite implementations and has hands-on Technical/Functional NetSuite ERP Implementation experience.
  • Strong background in finance/accounting, consulting and advisory services, general services-specific industry experience
  • Comprehensive understanding of landscape of web technologies and standards
  • Experience and knowledge of best practices surrounding ERP and proven methodologies
  • Understand SDLC, project management methodology (Agile/Waterfall)

Your Interests:

  • To elevate into a player-coach role where you will train, motivate, and support direct reports
  • Continuous involvement in your own project engagements and client relationships
  • Contribute to a company’s ongoing initiatives through process improvement and driving positive change
  • Have visibility into executive leadership while providing decision-making capabilities for the firm


Why Become an MHIer

Your Life at Myers-Holum &What you Can Expect:

Do you desire collaboration? Are you ready to shape your future and positively influence change for your customers? If so, then it's time to join the MHI Team where you can own your individuality and collaborate with other curious and thought-provoking minds. Discover what you are capable of by paving your path through MHI using your expertise and discovering your true potential. 

Every MHIer is committed to our mission and operating principles; We remain curious as we lead with a genuine interest in people, ideas, and the unknown. We remain humble in knowing we can change how we currently do things and it is our ability to learn and grow that makes us a success. We remain resilient in understanding that success is not linear and that through reflection and a steadfast passion for betterment, we can continue our mindful and purposeful growth.


A little about “Us”

We’ve been around for 40 years. You’ll get stability & growth with us. Myers-Holum is a technology and management consulting firm that was founded in 1981 and continues to grow year after year. Today we have over 400 remote employees sitting across ten countries; United States, Canada, Mexico, Chile, Uruguay, Philippines, Vietnam, India & Pakistan. 

The Partnerships we’ve built.Our cutting-edge technology partners include Oracle NetSuite, Stripe, Google Cloud Platform, Zone Billing, Celigo, and Boomi all working with us to provide the best customer experience throughout each implementation.

Our Structure.We’re a boutique firm with a strong internal framework. Our powerful model includes robust Sales, Solution Architecture, Resourcing & Enablement, Consulting, Project Management, Managed Services & Development, and Integration departments with subject matter experts sitting in each function.

Our Employees.We’re a company that recognizes we’re only as strong as our people and each person who joins our firm contributes to our well-being. We strive to ensure all employees have a career path within Myers-Holum for both upward and lateral opportunities while maintaining a healthy work-life balance.

We’re growing and making waves along the way,  join us on this journey! 

Our Benefits

  • MHI offers a competitive base salary, incentive pay, and comprehensive benefits including medical, dental, vision,retirement plan,and paid time off. Full package offerings are based on the Country in which you reside. 
  • Company access to training and full coverage for certification/exam fees in a variety of products and professional skill sets
  • Career growth and upward mobility to meet your long-term career goals with mid-year and annual reviews scheduled on a recurring basis
  • MHI invests in our employee’s health by offering a company medical insurance policy that covers 100% of premiums for the individual employee and manager’s dependants with a ZERO deductible in the United States 
  • Remote working opportunity when not traveling for client requirements with full access to the team through technology


Our Process:

Our interview process is efficient and provides you with an opportunity to showcase your strengths, current abilities and share your future career aspirations while learning whether Myers-Holum would be a good fit for you. You will be paired with a member of our recruiting team who will handle all of the logistics as well as provide thoughtful feedback after each touchpoint to ensure you are kept within the loop from start to finish. Our recruiting timeline can be flexible to align with your circumstances; our typical timeline can take 2-4 weeks to complete however this can be adjusted or expedited depending on your needs. You can expect the following touchpoints when interviewing with MHI

  • 30-minute call with our recruiting team
  • 60-minute video call with a MHI Team Lead, Delivery Manager, or Practice Manager
  • 90-minute interactive “Case Study” session with a Delivery Manager or Practice Manager
  • Executive leadership review and decision making

A reasonable estimated salary range for this position is $150,000 - 180,000 USD. Total compensation for this role also will include a personal incentive plan with the potential for an additional $5,000 to $100,000 per year plus an additional monthly management incentive. This position and compensation range is for candidates who reside in the United States. Our compensation ranges and packages are based on a wide array of factors unique to each candidate.It is not a common practice or guaranteed for an individual to be hired at or near the top of the range and compensation decisions aredetermined usinga wide array of factors unique to each candidate, including but not limited to; skill set, years & depth of experience, certifications, and specific location due to cost of living & labor considerations; All of which will be considered during the interview and offer process.Salary ranges and incentive plans will differ in other countries in which MHI pays local currency.


We are dedicated to fostering a workplace environment that upholds and promotes equal employment opportunity, free from discrimination on the basis of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status.

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Delivery Manager

INDGRemote job, Remote

INDG is hiring a Remote Delivery Manager

At INDG Grip we are looking for a Delivery Manager to join our growing team!

As a Delivery Manager you will be end responsible for the health of the delivery organization within a vertical, ensuring run-mode client contact is executed in an efficient, profitable manner that ensures client satisfaction, as well as building team happiness of the delivery organization.

About INDG

At INDG we develop technology that enables engaging, hyper-realistic digital product experiences. Our goal is to make "every product playable", by combining the science of technology with the artistry of computer-generated content. Our offices are in Amsterdam, Bucharest and New York. Clients include Adidas, Puma, Ralph Lauren, Yamaha, Electrolux, and Philips. Our CG artists, interactive designers, and developers focus on creating virtual versions of our clients' products, so lifelike it feels like you could reach out and touch them. Our culture brings together creative, tech and business individuals. It’s a heady cocktail that keeps us inspired, empowered and passionate.

What’s Grip?

Grip supports brands to cope with the fast-accelerating challenge of the exponential grow and need for content. Grip is web-based software that automatically generates visual content. It’s based on photorealistic 3D, capitalizing on INDG’s twenty-year-long experience in that field. 3D is good because once your beer or your juicer or your rocket is on Grip, it can be used and re-used for multiple media: images, videos, iOS apps, and such.

What will you be doing?

  • Run “run-mode” deliveries, ensuring working stock and backlog size are correctly maintained
  • Assign internal project managers/coordinators/support to projects as needed, ensuring a correct fit in terms of personality and skill
  • Skill up the internal team to continuously increase speed, efficiency and quality
  • Aggregate data from all endpoints to create comprehensive overviews and status reports to the vertical lead, proactively suggesting areas for improvement
  • Manage the delivery team happiness and workload, actively seeking to create balance and continuously finding the best possible fit for projects and run-mode operations
  • Jump in on any delivery task needed, from top level strategic to data wrangling, to unblock the process wherever gaps may occur
  • Provide run-mode clients with clear communication, either via dashboards or meetings, and discuss potential improvements in the collaboration
  • Identify and fix process issues in the delivery organisation and work with the head of professional services at improving tooling, taking a direct hands-on approach (no “journalism”)
  • Liaise with the vertical lead, production studio and senior management on supply/demand challenges, process and data management improvement and automation

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Delivery Manager

SpinSciDallas, TX Remote

SpinSci is hiring a Remote Delivery Manager

SpinSci Technologies LLC based in Addison TX offers unique end-to-end patient engagement solutions to the health systems. We are looking for passionate individuals that are ready to make a difference.

We are looking to expand our team. As a Delivery Manager, you will be responsible for the following:

  • Attend Sales to Delivery Handoff calls to accept new projects
  • Coordinate, schedule and run internal and external meetings
  • Create Project Kickoff Presentations
  • Lead discovery sessions with customers to learn about their environment, business requirements, and goals for the project to be a success
  • Create & Maintain Project Documents in Confluence, JIRA and Smartsheets
  • Identify project resources (I.e. define what type of resources you need for the project)
  • Manage customer expectations and business requirements
  • Manage Project Plans and Control the Project to ensure a successful outcome on time and under budget
  • Identify and mitigate risk associated with the delivery plan and dependencies
  • Track project resource spend to stay within the SOW budget
  • Work with Product Team to gain a deeper understanding of the product core features, use cases and backlog

    Qualification (Preferred):

    • Familiarity with Contact Center (Cisco, Amazon, Five9, other)
    • Familiarity with EHR system such as Epic and Cerner
    • Familiarity with CRM systems such as SalesForce and ServiceNow.
    • Understand the SDLC/Agile life cycle
    • Ability to learn fast

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