Director of Operations Remote Jobs

10 Results

10d

Regional Director of Operations

Ability to travelc++

EquipmentShare is hiring a Remote Regional Director of Operations

EquipmentShare is Hiring a Regional Director of Operations

EquipmentShare is searching for a Regional Director of Operations to help us oversee rental yards throughout the Mountain West region. This person is required to live within the region.

This region includes but is not limited to markets within Idaho, Nevada, Utah, Montana, Wyoming, Colorado, South Dakota and North Dakota. 

At EquipmentShare, we do things differently. We are more than a construction company and you are more than an employee. EquipmentShare, a nationwide construction technology and equipment solutions provider, is looking for skilled, curious hard-working problem solvers to add to our growing team. Despite our growing footprint, we run our company like a small business and put people first —which is why we offer a workplace like no other where team members collaborate, innovate and make meaningful contributions while accessing some incredible perks.

EquipmentShare is the fastest-growing, independently owned construction equipment rental company in the country. We serve dozens of markets across the U.S. and are on track to create a national footprint in every major market in the country in the next couple of years. 

Our expansion and customer retention is a validation of strong contractor demand for the smart jobsite technology we’ve built into our rental fleet. And it’s just the beginning of our journey to establishing a global presence. 

Your Opportunity to Grow With Us

The EquipmentShare team is a close-knit group of professionals who all share an interest in providing a service and product that improves our customer’s experience. Above all, we care about building something people want, and the only way to do that is by assembling a skilled, passionate and talented team. Our mission is to improve productivity and efficiency throughout the entire construction industry, and our people are how we make achieving that goal possible.

We’re seeking a Regional Director of Operations who loves a challenge and wants the opportunity to grow with a fast-paced company. Industry competitors often have layers of tenured management that create barriers to career advancement. The opportunity for career growth is unparalleled at EquipmentShare, where you’ll find no shortage of challenging yet fulfilling work, chances to build new skills and supportive teammates who will push you to achieve your best.  

Primary Responsibilities

  • Lead by example and inspire others to perform to their highest potential, maintaining a professional appearance at all times
  • Responsible for building a team. Recruiting sources, interview, hire, train and develop amazing people. Conduct reviews and performance evaluations as necessary to produce positive results. Assist location personnel in training for all system requirements.
  • Ensure maximum branch performance and manage operations to maximize the financial success of the branch office. 
  • Ensure branches in your district are successfully conducting safety and property audits each month
  • Assist with your district’s branch logistical management as needed
  • Monitor metrics including, but not limited to: equipment utilization; underperforming assets; warranty recovery; billed mechanical hours; aged receivables and customer satisfaction
  • Assist with purchase order and requisition processing as needed
  • Assist with vendor management and vendor onboarding processes as needed
  • Identify areas of conflict and improvement across district and determine and implement the appropriate solution for the situation
  • Establish reasonable and measurable goals with well-defined expectations for your team members
  • Manage District Operations Manager(s) and provide support for the entire team
  • Maintain a safe and healthy work environment by establishing, following and enforcing standards and procedures while complying with legal regulations
  • Frequent travel required across the region

 

About You 

Our mission to change an entire industry is not easily achieved, so we only hire people who are inspired by the goal and up for the challenge. In turn, our employees have every opportunity to grow with us, achieve personal and professional success and enjoy making a tangible difference in an industry that’s long been resistant to change. 

Before we bring on new team members, we take the time to really get to know them, their goals, strengths and natural talents, so we can place them in positions that fuel their passions, energy and motivation. We want our team members to experience a new level of fulfillment at work. Your only limitations are the ones you might place on yourself. 

Skills & Qualifications

  • 10+ years of leadership experience in the equipment rental industry required
  • Willingness to live within the specified region required
  • History of working in the geographical area preferred
  • Ability to travel up to 70% of the time required
  • Valid driver’s license and a clean driving record
  • Strong ability to communicate with colleagues across departments, with direct reports or with executive leadership
  • Natural leadership skills and desire to take ownership of work
  • Capable of juggling multiple tasks and wearing lots of hats at work
  • Ability to adapt in a fast-paced environment and stay continuously educated on the latest EquipmentShare products and services
  • Strong interpersonal and problem-solving skills
  • Authorization to work in the U.S. without employer sponsorship of a Visa

 Why We’re a Better Place to Work

  • Seriously great culture: Sure, we work hard, but family and personal wellbeing come first. Our workplace is supportive, fun and feels like a family-operated business… because it is!
  • Health benefits and Life Insurance:Full medical benefits, rewards for healthy habits and an onsite gym with personal training available. 
  • Competitive compensation packages plus a 401k match
  • Casual work environment:Flexible and collaborative work environment with in-office and remote positions available
  • Ergonomic setup and new tech
  • Wellness benefits:On-site fitness facility, rock climbing wall, walking trail and chef-prepared meals and snacks.
  • Rewards for your hard work:Gift cards, dinner for your family every month on us, happy hours and fun events to say thanks for your contribution 

 

At EquipmentShare, it’s more than just a job — it’s a calling. Apply today.

EquipmentShare is an EOE M/F/D/V

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25d

Director of Human Resources Operations

Bachelor's degreeDesign

Bellwether Education Partners is hiring a Remote Director of Human Resources Operations

Use your human resources operations knowledge to design and lead initiatives that support the Bellwether team and enhance organizational efficiency, compliance, and impact.

The Director of Human Resources Operations will be a member of the Core leadership team, overseeing multiple human resources (HR) functions and promoting positive experiences throughout the employee life cycle. This role will develop and manage an HR strategy, programs, processes, and practices that enhance team operations. The Core team includes finance, business systems, operations, team and culture, and human resources. Its purpose is to ensure that Bellwether’s program areas have the tools and services needed to serve our client partners and ultimately achieve Bellwether’s mission. Our work is national in scope, so our flexible working style allows our professionals to work where they have built their lives, which means Bellwether can hire the best person for each role, regardless of geography. This role can be based anywhere in the United States. Up to approximately 15% travel may be required. 

About Bellwether

We are a national nonprofit that exists to transform education to ensure systemically marginalized young people achieve outcomes that lead to fulfilling lives and flourishing communities. We work hand in hand with education leaders and organizations to accelerate their impact, inform and influence policy and program design, and share what we learn along the way.

Our Core team ensures that Bellwether is a sustainable, inclusive organization where staff are supported to do their best and most impactful work.

Our External Relations team develops and implements strategy for Bellwether’s fundraising and communications and leads Bellwether’s external relations work.

Our Policy and Evaluation practice conducts analyses that inform leaders, organizations, and the broader field on ways to improve their work for America’s underserved students. We produce quantitative and qualitative analyses of contemporary education issues, conduct traditional and innovative evaluations, and generate new ideas and solutions for the sector. We offer recommendations to improve outcomes for underserved youth across the P-20 landscape informed by rigorous analytical methods; our extensive understanding of the local, state, and federal policy landscape; and our experience working with a wide range of educational and early childhood systems, leaders, and practitioners.

Our Strategic Advising practice is deeply experienced in supporting educational organizations — districts, states, charters, nonprofits, and foundations — to develop ambitious but achievable plans to increase their impact on underserved students. We advise leaders and organizations on their most pressing strategic and operational issues. Our work ranges from supporting entrepreneurs through business plan development to partnering with established organizations on growth and performance improvement to assessing new opportunities for impact as the field evolves. We develop highly actionable plans that leadership teams own and run with.

About the Position

This position will oversee the human resources operations functions pertaining to policies, benefits, compensation, and payroll, ensuring compliance with state and federal regulations. The Director will work in collaboration with the Core team leaders at both the strategic and tactical levels, creating a vision for human resources and realizing that vision in hands-on ways. The Director of Human Resources (HR) Operations will report to the Chief Operating Officer.

The Director of Human Resources Operations’ primary responsibilities and duties will be as follows. 

HR Strategy and Management

  • Recommend and collaborate with senior leaders to develop and implement HR strategies, initiatives, and goals aligned with the Bellwether strategic plan and core values.
  • Develop and implement comprehensive total rewards strategies and programs to attract, retain, and motivate top talent.
  • Stay abreast of HR trends, innovations, and best practices. 
  • Audit existing HR policies and conduct research, analysis, and benchmarking to develop recommendations and inform decisions on HR trends, including issues such as employment policies, compensation, and benefit costs. 
  • Use data and analytics to inform HR decisions, measure the effectiveness of HR initiatives, and identify areas for improvement, as well as track and report on relevant metrics.
  • Support the continued integration of HR systems with other business systems, such as finance, operations, and customer relationship management (CRM) systems, to ensure seamless data flow and alignment with overall business objectives.

Total Rewards Management

  • Design and administer employee wellness policies and benefits programs, including health insurance, retirement plan, and other fringe benefits.
  • Evaluate and recommend benefit plan options, negotiate contracts with providers, and monitor program effectiveness.
  • Educate employees on available benefits options, facilitate enrollment processes, and address inquiries or concerns related to benefits.

Compliance and Regulatory Affairs

  • Develop and implement policies and procedures to ensure compliance with federal, state, and local laws and regulations governing employment practices, compensation, benefits, and payroll.
  • Stay abreast of changes in legislation and regulatory requirements, and update HR policies and procedures accordingly.
  • Conduct audits and internal reviews to identify compliance gaps and implement corrective actions as necessary.

Employee Relations

  • Serve as a trusted adviser to employees and senior leaders on HR-related issues.
  • Serve as a resource to employees, managers, and senior leaders on matters related to compensation, benefits, and payroll.
  • Collaborate with the Director of Team and Culture to address employee concerns, resolve disputes in a timely and fair manner, and foster a positive work environment. Consult external legal counsel when necessary to address human resources issues.

General Administrative Operations

  • Oversee payroll processing activities, ensuring accuracy, timeliness, and compliance with relevant regulations.
  • Manage payroll vendors and systems, troubleshoot issues, and implement process improvements as needed.
  • Collaborate with Talent Manager, Director of Team and Culture, and Business Systems departments on administrative aspects of employee onboarding and offboarding.
  • Provide strong leadership, coaching, and guidance to any direct reports and identify training needs to enhance their skills and capabilities. 

Qualifications

Competitive candidates for this role will demonstrate a passion for our work and content expertise. To be successful, candidates must have strong organizational, problem-solving, client focus, communication, and project management skills. The ideal candidate is a strategic thinker who is eager to build a strong culture and lead with empathy and inclusion. Candidates should also possess the following:

  • A passion for and commitment to transforming education to ensure systemically marginalized young people achieve outcomes that lead to fulfilling lives and flourishing communities in the United States.
  • An understanding of and commitment to diversity, equity, and inclusion and viewpoint diversity.
  • Five to seven years of relevant experience and success working in a human resources or operations leadership role in a fully remote organization. 
  • A strong knowledge of federal, state, and local laws and regulations governing employment practices, compensation, benefits, and payroll. A deep understanding of HR operations best practices.
  • Experience within a complex, virtual nonprofit is essential to success in this role; candidates with a combination of for-profit and nonprofit experience are ideal.
  • Excellent attention to detail.
  • The ability to work on many projects simultaneously and to manage up and across an organization.
  • Prior experience managing and developing staff and managing their career needs, particularly in a virtual environment.
  • A well-rounded interpersonal skill set with the capacity to collaborate with diverse stakeholders within the organization, work effectively and collaboratively in a team environment, and facilitate joint problem-solving with the team, including senior leaders.
  • Flexibility as a leader who can operate at a highly strategic level but can also perform tactical HR-related responsibilities.
  • A highly self-motivated work style and willingness to proactively take on roles within project teams and the organization.
  • Comfort with and interest in joining a small, entrepreneurial organization with a flexible working environment.
  • The ability to thoughtfully give and receive feedback, and experience in doing so.

Compensation

The base salary range for this role for incoming team members is $130,500-$140,250 annually. While the final offer amount will be determined by multiple factors — including previous experience and content knowledge — and may vary from the listed range, Bellwether is committed to transparency and all offers are aligned with our compensation philosophy.

Bellwether provides an attractive benefits package that includes a performance bonus based on individual and organizational success, health care coverage, and a 401(k) plan with matching employer contributions. 

To Apply

Use your online application (a custom letter of interest and a current résumé) to show us how you’ve got the skills we’ve listed or why the skills you have are the ones we actually need. We’ll review applications as we receive them until the position is filled. Note: Applicants must be authorized to work for ANY employer in the United States. We are unable to sponsor or take over sponsorship of an employment visa at this time. 

Bellwether is committed to building a team that reflects the varied backgrounds and experiences of the students we seek to serve. It is important to us that you use your application materials to clearly surface the ways in which your background and experiences align with Bellwether’s core values, including our commitment to diversity, equity, and inclusion as well as viewpoint diversity.

Bellwether is committed to providing equal opportunities. It is our policy to ensure that all individuals with whom we are in contact are not discriminated against on the basis of age, race, ethnicity, color, disability, gender identity, gender expression, political viewpoint, marital status, national origin, religion, sexual orientation, or veteran status.

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KENTECH CONSULTING INC is hiring a Remote Operations Director

Job Description

The Operations Director is responsible for ensuring the timely and high-quality delivery of investigative reports to our clients daily. You will work closely with the VP of Operations to oversee a team of up to 40 staff members. As the 'operations whisperer,' you have a talent for devising optimal efficiencies and a deep understanding of Six Sigma processes and their financial implications for producing scalable operations. Additionally, you will drive the business forward through effective leadership, AI integration, and strategic initiative.

Responsibilities:

  • Leadership and Strategy:

    • Assist with planning, directing, and supervising all staff and activities related to project case management and daily client interactions.
    • Participate in planning, goal development, and the establishment of objectives and procedures to ensure consistent high-quality service, timeliness, accuracy, and thoroughness of investigations.
    • Demonstrate the ability to scale business operations and drive the business forward by integrating AI technologies and leveraging their potential.
  • Operations Management:

    • Support and set performance standards, create SOPs for staff, provide training, guidance, and coaching, and hold staff accountable for assigned tasks and goals.
    • Oversee the expansion of operations to the West & East coasts, including willingness to travel for major account client meetings and kick-offs.
    • Ensure acceptable staffing levels through effective recruitment and management.
    • Monitor daily client interactions to ensure consistency, promptness, and quality service.
    • Conduct regular coaching sessions to ensure each employee meets job expectations and productivity objectives.
    • Assist in handling client calls and resolving issues as needed.
  • Process Improvement and Quality Control:

    • Develop, implement, and administer efficient and service-oriented processes and procedures.
    • Analyze and share reports on service quality, trends, and other relevant issues to improve customer service and project-based case management operations.
    • Work cross-departmentally to eliminate inefficient processes and issues that negatively impact team performance.
    • Maintain the highest standards of security throughout company departments and with client access.
    • Manage and vet vendor capabilities, competitive pricing, and quality to ensure the highest standards are met.
  • Initiative and Problem-Solving:

    • Operate with a high level of self-initiative and take proactive steps to address and solve problems.
    • Show initiative in identifying and implementing AI integration to improve training and compliance processes.
    • Strategize and execute plans effectively, translating vision into actionable steps and tangible results.
    • Demonstrate excellent time management and prioritize tasks to be productive without being overwhelmed.
    • Maintain a positive attitude, foster a collaborative work environment, and inspire team members.

Qualifications

Qualifications:

  • MBA or 7+ years of experience in operations management, preferably in the military, back ground check companies, law enforcement, or security industries.
  • High Driver: Must be able to scale a business and move it forward.
  • Proven experience in taking the initiative with AI technologies and integrating them into business processes.
  • Experience dealing with security and compliance-driven requirements.
  • Must be able to pass security clearance to obtain a Permanent Employee Registration Card (PERC).
  • Must be able to pass a background check and a drug test.
  • Demonstrated knowledge of effective time management and team leadership.
  • Superior organizational and multitasking skills.
  • Excellent written and verbal communication skills, with a focus on quality service and team orientation.
  • Ability to articulate difficult concepts clearly to all team members.
  • Analytical approach to problem-solving, with knowledge of P&L, Six Sigma, and ISO awareness.
  • Proactive and solution-oriented, with the ability to create effective plans and act on them.
  • Ability to quickly learn and adapt, thinking and managing fast to reach timely objectives.
  • Availability to work weekends or overtime as needed.
  • Knowledge of the EOS Operating System is helpful.

Client Focus and Communication Skills:

  • Maintain confidentiality and demonstrate a pleasant demeanor on the telephone and in person.
  • Ability to communicate needs and ideas effectively to investigators, clients, vendors, and company staff.
  • Provide high-quality customer service and resolve issues promptly.

Technology Skills:

  • Technical nimbleness to learn new proprietary reporting and case management programs.
  • Proficiency in Google Suite (Gmail, Google Docs, Forms) and Microsoft Office Suite (Word, Excel, PowerPoint).
  • Familiarity with using telephones, copiers, printers, intranet, and the internet.

Soft Skills:

  • Leadership: Inspire and lead a team, set clear expectations, provide guidance, and foster a culture of accountability and continuous improvement.
  • Initiative: Demonstrate proactive problem-solving and decision-making, taking ownership of tasks and projects.
  • Customer Focus: Commitment to providing exceptional service and value to clients, understanding their needs, and exceeding their expectations.
  • Strategic Thinking: Analyze complex situations, anticipate future needs, and develop strategic plans to optimize operations and improve efficiency.
  • Adaptability: Remain flexible and effective in high-pressure situations, adapting to changing priorities and environments.

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+30d

Director of Operations

SalesFull Time

Mina Group is hiring a Remote Director of Operations

Director of Operations - Mina Group - Career PageAbility to work clean, organi

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+30d

Director of Customer Operations

Elation HealthUS- Remote
Salessalesforce

Elation Health is hiring a Remote Director of Customer Operations

Our team is committed to enhancing physician and patient quality of life through Elation, a SaaS cloud-based clinical platform. Since inception, we’ve been focused on building a delightful world-class experience that empowers physicians to deliver phenomenal care to patients.

As the Director of Customer Operations, you will lead teams that support the customer experience immediately after joining Elation Health in Small Group Onboarding to after they become users of the Elation platform.  These three teams are critical in enabling, training, championing and improving our customer experience.  Together, they support our customers' span of using Elation Health, and work collectively to launch them after signing to support their needs and understanding their feedback using the platform.

As the Director of these three teams, your role will be highly collaborative with other cross-functional teams at Elation Health.  You’ll partner with Sales, Finance, Revenue Operations, Marketing, and Partner Operations teams.  Your job is to ensure each of our operations teams are enabled to perform at their best, removing operational barriers and ensuring premier experiences for our customer base.  Oftentimes, you’ll be collaborating to enhance existing workflows within Customer Operations, and as is the case when establishing new teams, setting expectations for new procedures needed to scale our programs.  

This role will have five direct reports, with additional indirect reports.  This Director will report to the VP of Customer Operations, and partner closely with the Director of our Customer Support organization, which also sits within the Customer Operations team.  As a leader within this team, the expectation is that you are deeply embedded and knowledgeable about our daily operation while also balancing the demands of other concurrent business functions and leadership responsibilities.  Your role is an important component and input in our close-knit organization, and your leadership will ensure our operational teams are aligned with others for strategic execution and delivery.  

This role requires exceptional customer-facing communication skills, the ability to respond quickly to a dynamic operating environment, and a persistent commitment to balancing both our customer needs with our operational requirements. As our operations mature, this leader will enhance existing and establish new reporting functionality that is expected of our teams and depended on in other areas of the business.  This leader has deep, proven experience using and reporting out of Salesforce.  Additionally,  this leader is comfortable operating in a fast-paced environment with several internal and external communication tools. Our business demands a flexible approach to problem solving and information-gathering, and as such this leader has proven experience performing in these environments.  Finally, as a people manager leading operational teams, a qualified candidate will have at least five years of experience leading operational teams.  

Role and Responsibilities

  • Lead Small Group Onboarding, Customer Retention, and Customer Operations teams within Customer Operations
  • Deeply understand our Onboarding workflows and work to support our Managers in unblocking customer onboarding experiences.  This means collaborating with cross functional teams as needed for process improvement while also advocating for individual team needs as customers require.
  • Partner with our existing Customer Retention team members to lay a solid foundation for this burgeoning business unit.  Drive understanding of our operational performance and communicate our outcomes across the broader organization to drive alignment.
  • Collaborate with our existing Customer Operations leader to establish industry best-practices for understanding customer feedback, product and service performance, and customer outcomes.  Facilitate analytical reviews of a multitude of customer data inputs to narrate a succinct story and customer experience.  Partner with Product and Service teams to deliver customer feedback for future enhancements and understanding.

Professional Qualifications

  • 5+ years of experience in a Senior Customer Success, implementation, Strategic or management consulting role. Operational experience is preferred, and that can be fulfilled from a variety of operational environments.
  • Proven competency building and maintaining Salesforce reporting within an operation.  Added bonus for additional experience using and scaling other apps from the Salesforce Marketplace.
  • This is a demanding position with high internal and external visibility that requires strong priority management and high emotional intelligence.
  • Experience supporting or working with technical products and customer support functions, with proven success in driving process improvements and outcomes.
  • Maniacal attention to detail with an enviable focus on process, reporting, and cross-functional alignment.  An ideal candidate has examples of where they drove simplicity out of chaotic working environments and improved operational performance as a result.
  • Proven track record of building trust and communicating effectively with a wide variety of stakeholders including Customers, Executives, and Product Leadership, as well as internal, front-line customer- facing teams.

Salary: $140,000 - 160,000 USD


Elation welcomes individuals from all backgrounds and walks of life. Elation is proud to be an Equal Opportunity Employer and is dedicated to creating and maintaining a diverse and inclusive work environment.

We are committed to equal opportunity for all employees and applicants, and value individuals with diverse perspectives including, but not limited to: race, color, religion, sex, sexual orientation, socioeconomic status, age, gender identity or gender expression, national origin, disability or veteran status.

Elation also complies with all applicable national, state and local laws governing nondiscrimination in employment as well as work authorization and employment eligibility verification requirements of the Immigration and Nationality Act and IRCA. We firmly believe a strong culture that supports a diverse and inclusive workforce allows us to achieve Elation’s mission of helping independent primary care thrive.

As a healthcare technology company whose mission is to support IPCPs and frontline healthcare workers, and as a tight-knit company where we have the utmost concern and care for our team members, Elation Health has adopted a Mandatory COVID-19 Vaccination Policy. 

This policy will comply with all applicable laws and is based on guidance from the Centers for Disease Control and Prevention and local health authorities.

We will not require any candidates to be vaccinated in order to interview for our open positions, but all new hires at Elation will be required to share a copy of their vaccination certification or present documentation to request an exemption. 

In compliance with the EEOC, any team member in need of an exemption from this policy due to a medical reason, or because of a sincerely held religious belief must provide People Ops (hr@elationhealth.com) with appropriate documentation. For a medical exemption, we require a doctor’s note, and for a religious exemption, we require a note from the team member outlining the request.

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+30d

Director of Business Operations

PostscriptRemote, Anywhere in North America
c++

Postscript is hiring a Remote Director of Business Operations

Postscript is redefining marketing for ecommerce companies. By introducing SMS as an entirely new channel for ecommerce stores to engage, retain, and convert their customer base, brands are seeing huge ROI with Postscript. Backed by Greylock, Y Combinator and other top investors, Postscript is growing fast and looking for remarkable people to help build a world class organization. 

As Director of Business Operations, you will work with the COO and other key leaders to broadly ensure organizational effectiveness at Postscript. In this role, you will be the founding member of the Business Operations function and will help to further integrate the G&A teams with each other and with the overall organization. 

 

Your mandate will be to support improved planning, visibility to performance versus plan, and general operational excellence across the org. This is a highly visible, high-impact position leadership position that will work very closely with executive leadership, as well as various leaders throughout the organization, and will have the opportunity to work on major company initiatives and priorities. This position is fully remote. 

 

Primary duties

Partner with leadership to develop and lead the annual planning roadmap and execution

  • Lead business reporting across various levels of the organization
  • Play a lead role in developing and delivering excellent operating cadence, including business reporting and formats.
  • Lead key annual and quarterly operational initiatives 

What We’ll Love About You

  • 5+ years of business operations experience in a high growth environment. SaaS or related domain experience preferred
  • Demonstrated success in collaborating with senior and executive leadership
  • Relentless drive to deliver, with proven success managing competing priorities and multiple stakeholders
  • Strong analytical skills and comfort with a wide range of operational and financial metrics
  • Strong natural curiosity and a drive to understand and improve processes 
  • High attention to detail, with a process and solution-oriented mentality
  • Strategic mindset
  • Elite project management skills and organization 
  • Demonstrated skills in process building and implementation, with a focus on data-driven problem-solving
  • Excellent collaboration and stakeholder management 
  • Advanced communicator via all channels
  • Strong networking and relationship-building abilities

What You’ll Love About Us

  • Salary ofUSD $200,000-$235,000 base plus significant equity (we do not have geo based salaries)
  • High growth startup - plenty of room for you to directly impact the company and grow your career!
  • Work from home (or wherever)
  • Fun - We’re passionate and enjoy what we do
  • Competitive compensation and opportunity for equity
  • Flexible paid time off
  • Health, dental, vision insurance

For information about how we use your personal data, please see our U.S. Job Applicant Privacy Notice

You are welcome here. Postscript is an ever-evolving place of equal employment for talented individuals.

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+30d

Senior Director of Operations

PostscriptRemote, Anywhere in North America
SalessalesforceDynamicsc++

Postscript is hiring a Remote Senior Director of Operations

Postscript is redefining marketing for ecommerce companies. By introducing SMS as an entirely new channel for ecommerce stores to engage, retain, and convert their customer base, brands are seeing huge ROI with Postscript. Backed by Greylock, Y Combinator and other top investors, Postscript is growing fast and looking for remarkable people to help build a world class organization. 

We are seeking a strategic and experienced Senior Director of Operations to join our team and drive our revenue growth initiatives. The ideal candidate will be a seasoned professional with a strong background in revenue operations, business operations, data analysis, revenue systems, and cross-functional collaboration. This role will be instrumental in developing and implementing strategic initiatives to optimize our revenue processes, maximize efficiency, and enhance the overall customer experience.

This role is 100% remote.

 

Primary duties

  • Develop and execute strategies to optimize the end-to-end revenue cycle, from lead generation to customer retention, with a focus on scalability and efficiency.
  • Lead and mentor a team responsible for sales operations, customer success operations, marketing operations, and business operations
  • Collaborate closely with Sales, Marketing, Customer Success, and Finance teams to align revenue operations with overall business objectives.
  • Analyze sales performance metrics, revenue trends, and customer behavior to identify opportunities for growth and improvement.
  • Drive the implementation and optimization of revenue management systems and tools to streamline processes and enhance productivity.
  • Develop and maintain robust reporting and forecasting mechanisms to provide actionable insights to the executive team.
  • Support bi-annual  financial planning cycles and quarterly go-to-market goal setting, owning all revenue forecasting and ongoing administration of sales compensation/commissions.
  • Establish and monitor key performance indicators (KPIs) to track progress towards revenue targets and operational goals.
  • Lead cross-functional initiatives to improve sales efficiency, enhance customer satisfaction, and drive revenue growth.
  • Leveraging qualitative and quantitative insights, analyze and monitor performance against goals to provide transparency to stakeholders and influence both product roadmaps and go-to-market plans
  • Consistently and proactively communicate, enable, and govern existing and new processes impacting revenue organizations, customers, and cross-functional partners
  • Stay informed about industry trends, market dynamics, and best practices in revenue operations to continuously innovate and optimize our approach. 

 

What We’ll Love About You

  • 8+ years of experience in revenue operations in the SaaS or E-commerce industry, with 1+ year of management consulting experience preferred
  • High emotional intelligence
  • Experience optimizing revenue processes via process engineering, software and tools, such as Salesforce, Gong, Hubspot, Vitally, and Outreach
  • Exceptional communication, project management, collaboration, and influencing skills with the ability to prepare thoroughly for critical questions
  • Proactively analyze, recommend improvements and communicate efficiency and effectiveness of revenue operations to senior leadership team
  • Strong quantitative and qualitative analytical skills
  • Experience managing complex projects with multiple stakeholders
  • Detailed oriented and organized - particularly in the context of building complicated business systems and analyzing downstream impact and scalability
  • Experience leading and developing high-performing teams in a fast-paced and dynamic environment
  • Strategic mindset with the ability to think critically, solve problems, and drive results
  • Passion for innovation, continuous improvement, and delivering exceptional customer value
  • Openness and responsiveness to feedback

 

What You’ll Love About Us

  • Salary range ofUSD $195,000 - $215,000 base plus generous variable compensation and significant equity (we do not have geo based salaries)
  • High growth startup - plenty of room for you to directly impact the company and grow your career!
  • Work from home (or wherever. Fully remote company.
  • Fun - We’re passionate and enjoy what we do
  • Competitive compensation and opportunity for equity
  • Flexible paid time off
  • Health, dental, vision insurance

For information about how we use your personal data, please see our U.S. Job Applicant Privacy Notice

You are welcome here. Postscript is an ever-evolving place of equal employment for talented individuals.

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+30d

Director of Revenue Operations

Modern HealthRemote - US
SalesagilejiraB2BsalesforceDesign

Modern Health is hiring a Remote Director of Revenue Operations

Modern Health 

Modern Healthis a mental health benefits platform for employers. We are the first global mental health solution to offer employees access to one-on-one, group, and self-serve digital resources for their emotional, professional, social, financial, and physical well-being needs—all within a single platform. Whether someone wants to proactively manage stress or treat depression, Modern Health guides people to the right care at the right time. We empower companies to helpalltheir employees be the best version of themselves, and believe in meeting people wherever they are in their mental health journey.

We are a female-founded company backed by investors like Kleiner Perkins, Founders Fund, John Doerr, Y Combinator, and Battery Ventures. We partner with 500+ global companies like Lyft, Electronic Arts, Pixar, Clif Bar, Okta, and Udemy that are taking a proactive approach to mental health care for their employees. Modern Health has raised more than $170 million in less than two years with a valuation of $1.17 billion, making Modern Health the fastest entirely female-founded company in the U.S. to reach unicorn status. 

We tripled our headcount in 2021 and as a hyper-growth company with a fully remote workforce, we prioritize our people-first culture (winning awards including Fortune's Best Workplaces in the Bay Area 2021). To protect our culture and help our team stay connected, we require overlapping hours for everyone. While many roles may function from anywhere in the world—see individual job listing for more—team members who live outside the Pacific time zone must be comfortable working early in the morning or late at night; all full-time employees must work at least six hours between 8 am and 5 pm Pacific time each workday. 

We are looking for driven, creative, and passionate individuals to join in our mission. An inclusive and diverse culture are key components of mental well-being in the workplace, and that starts with how we build our own team. If you're excited about a role, we'd love to hear from you!

The Role

Modern Health is looking for a leader for our Revenue Operations team, specializing in Sales Operations. The Director of Revenue Operations will partner with our Sales, Marketing and Partnerships leadership in running a high-performing Sales Operations team, and owning our annual planning process for Go-to-Market.

You will be a critical leader in our go-to-market organization - reporting to our VP of RevOps and partnering with leadership and teams across Marketing, Customer Success, Sales, Finance and Product to drive step-change revenue outcomes and impact. You will help design the strategy, build and maintain our infrastructure, level-up our analytics, and optimize our go-to-market organization across Sales, Customer Success, Partnerships and Marketing. You will help us innovate data-driven approaches to growth, lead your own team, and launch strategic projects to drive revenue at a high-growth B2B SaaS company. 

The ideal candidate has a deep understanding of Revenue Operations best practices in SaaS companies, and has a knack for servant leadership. This position is not eligible to be performed in Hawaii.

What You’ll Do

  • Lead and inspire
    • Manage three team members upfront, building up your team over time
    • Act as an effective and caring people-leader -- developing and attracting talent, and helping scaling our team and company culture
  • Own forecasting and annual GtM planning 
    • Own and uplevel our sales forecasting and pipeline management 
    • Run our annual GtM planning process across target-setting, coverage plan & team design, quota and incentive plans, etc
    • Own intra-quarter reporting on the state of our revenue funnel and tracking against plan
  • Own revenue infrastructure and commissions administration 
    • Be a primary owner of our overall revtech stack, and own the roadmap to keep us two steps ahead 
    • Own our commissions administration process for Sales and Partnerships 
    • Identify systems opportunities, build new processes and capabilities
  • Help level-up our insights on our business and market
    • Ideate and evaluate hypotheses for improving outcomes across our revenue funnel
    • Help demystify our prospect to customer journey - codifying actionable learnings in partnership with Enablement
  • Own and execute step-change initiatives
    • Partner with our GTM leadership team to identify and launch step-change strategic opportunities - for example, the launch of new channels or greenfield markets
    • Lead cross-functional efforts to improve or reimagine parts of our revenue funnel
    • Key contributor to quarterly prioritization and OKRs
    • Help scale our ‘Revenue Lab’ to continuously test improvements to our prospect through customer journey

Who You Are

  • The ideal candidate has a strong background in enterprise Revenue / Sales Operations with 7+ years of experience 
  • Builder with a bias to action and a results-oriented mindset. You build great programs and teams, and are known for measurable impact. You help to improve results in organizations during periods of high growth and change
  • Excellent collaborator and humble expert
  • Experienced with sales and mktg functions in high-growth startups (a builder vs. optimizer) -- and in teaming effectively with multiple revenue functions. You know the standard playbooks but build for situational impact
  • Experience building and leading teams -- compassionate, empathetic and effective people leader known for developing your people 
  • First class problem-solver - can quickly translate ambiguity into insight and actionable recommendations
  • You have empathy for reps and are invested in their success and understand the pain points experienced by reps at each stage of the sales cycle; experience working in sales preferred
  • Top-class analytics skills - understand the importance of data and acumen
  • Understands the prospect through customer lifecycle -- from a CX, revenue funnel, and staffing perspective 
  • Excellent communicator. Can lead sessions with executives, provide clarity to reps and managers, and build effective presentations
  • Proficient across the RevTech stack -- SalesForce, forecasting tools, workflow infrastructure such as LeanData, etc. You understand all SFDC admin capabilities (validation rules, process builders, etc.) - and can help guide the team and build yourself when needed
  • Experienced with agile methodologies and sprint planning. JIRA familiarity preferred 
  • Bachelor’s degree required; MBA a plus
  • Financial and/or consulting background a plus

Benefits

Fundamentals:

  • Medical / Dental / Vision / Disability / Life Insurance 
  • High Deductible Health Plan with Health Savings Account (HSA) option
  • Flexible Spending Account (FSA)
  • Access to coaches and therapists through Modern Health's platform
  • Generous Time Off 
  • Company-wide Collective Pause Days 

Family Support:

  • Parental Leave Policy 
  • Family Forming Benefit through Carrot
  • Family Assistance Benefit through UrbanSitter

Professional Development:

  • Professional Development Stipend

Financial Wellness:

  • 401k
  • Financial Planning Benefit through Origin

But wait there’s more…! 

  • Annual Wellness Stipend to use on items that promote your overall well being 
  • New Hire Stipend to help cover work-from-home setup costs
  • ModSquad Community: Virtual events like active ERGs, holiday themed activities, team-building events and more
  • Monthly Cell Phone Reimbursement

Equal Pay for Equal Work Act Information

Please refer to the ranges below to find the starting annual pay range for individuals applying to work remotely from the following locations for this role.


Compensation for the role will depend on a number of factors, including a candidate’s qualifications, skills, competencies, and experience and may fall outside of the range shown. Ranges are not necessarily indicative of the associated starting pay range in other locations. Full-time employees are also eligible for Modern Health's equity program and incredible benefits package. See our Careers page for more information.

Depending on the scope of the role, some ranges are indicative of On Target Earnings (OTE) and includes both base pay and commission at 100% achievement of established targets.

San Francisco Bay Area
$210,000$248,000 USD
All Other California Locations
$190,000$222,500 USD
Colorado
$168,000$198,000 USD
New York City
$210,000$248,000 USD
All Other New York Locations
$190,000$222,500 USD
Seattle
$190,000$222,500 USD
All Other Washington Locations
$190,000$222,500 USD

Below, we are asking you to complete identity information for the Equal Employment Opportunity Commission (EEOC). While we are required by law to ask these questions in the format provided by the EEOC, at Modern Health we know that gender is not binary, and we recognize that these categories do not reflect our employees' full range of identities.

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Director of Operations (m/w/d)

Jochen Schweizer mydays GroupMünchen, Germany, Remote
Salesc++

Jochen Schweizer mydays Group is hiring a Remote Director of Operations (m/w/d)

Stellenbeschreibung

  • Du verantwortest vollständig die Einlösung unserer Erlebnisgutscheine und die Buchung der entsprechenden Erlebnistermine. Diese Schritte entscheiden maßgeblich über die Zufriedenheit unserer KundInnen und stehen daher bei uns im Mittelpunkt.
  • Unser Erlebnisportfolio erstreckt sich über 4500 PartnerInnen mit einer gut fünfstelligen Zahl von unterschiedlichen Erlebnissen. Genau darin besteht die Herausforderung, die Gutscheineinlösung perfekt umzusetzen.
  • Deine Rolle ist cross-funktional angelegt, d.h. umfasst Data Science, Produkt Management, Kunden-UI/UX und das entsprechende IT-Backoffice inklusive Schnittstellen mit der entsprechenden Personalverantwortung und Teamführung.
  • Deine Ziele umfassen nicht nur den Betrieb und die Weiterentwicklung einer reibungslosen Einlösung, sondern auch die Verantwortung für den Ausbau von zufriedenen BestandskundInnen und das Cross- bzw. Upselling.
  • Du berichtest in deiner Rolle direkt an den CEO und stimmst dich eng mit den anderen DirektorInnen in den Bereichen Sales, Kunden- und Produkt-/Partnermanagement ab.

Qualifikationen

 

  • Du hast ein betriebswirtschaftliches oder naturwissenschaftliches Studium mit sehr guten Leistungen abgeschlossen.
  • Du verfügst über mindestens 4 Jahre Erfahrung in einer führenden Unternehmensberatung, auf dem C-Level eines eCommerce-Startups oder einem vergleichbar anspruchsvollem Umfeld mit nachweislich herausragendem Erfolg.
  • Du arbeitest grundsätzlich analytisch und strukturiert, entwickelst gerne Lösungen, die von KundInnen ausgehen und „end2end“ durchdacht sind.
  • Du lebst einen pragmatischen „hands-on“ Ansatz und bist mit agiler IT-Entwicklung von modernen Webanwendungen und Data Science/AI im konkreten Produktkontext vertraut.
  • Du verfügst über relevante Führungserfahrung, bist ein echter Teamplayer und gute(r) KommunikatorIn und weißt, wie man MitarbeiterInnen begeistert und weiterentwickelt.
  • Du bist hoch motiviert, etwas Eigenes aufzubauen und zum Erfolg zu bringen, auch wenn es Hürden zu überwinden gilt.

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Director of Business Operations

CredibleRemote, United States
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Credible is hiring a Remote Director of Business Operations

Job Application for Director of Business Operations at Credible

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