Director of Operations Remote Jobs

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Inland Technologies is hiring a Remote Director of Canadian Operations

Director of Canadian Operations - Inland Group - Career Page

Cenno is hiring a Remote Senior Director of Field Operations

Senior Director of Field Operations - Cennox - Career PageCennox provides equal

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+30d

Director of Revenue Operations

5 years of experiencetableauB2Bsalesforce

PayJunction is hiring a Remote Director of Revenue Operations

Director of Revenue Operations - PayJunction - Career Page

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+30d

Director of Revenue Operations

Usercentrics GmbHRemote, Europe, Canada, US or Brazil
salesforceDesignmobile

Usercentrics GmbH is hiring a Remote Director of Revenue Operations

Location
Permanent employee, Full-time · Prague, Copenhagen, Odense, Munich or Remote
JOIN OUR #1-RANKED DATA PRIVACY COMPANY
You can work fully remote or join our offices & hubs in the US, Canada or Europe.

Usercentrics is rapidly growing and is looking for a Director of Revenue Operations who will help establish and scale a RevOps motion. This is an exciting role that will have a major strategic influence and impact on how we grow the business for years to come. You will be a key leader, acting as a strategic and tactical operator, reporting to the CRO and working collaboratively with the rest of the executive team!
Your Tasks
  • Build and maintain CRM infrastructure and content, and the GTM Tech Stack (including Salesforce strategy, vendor evaluation & implementation, data quality & architecture strategy, etc.)
  • Build and maintain the tools, dashboards frameworks, and systems necessary to establish KPIs for making data driven decisions, on everything from territory design, quota assignment, GTM targets, performance measurement, compensation planning etc. to helping lead quarterly/yearly planning cycles
  • Design the actual annual GTM quotas, compensation plans, and growth goals in collaboration with Finance/HR (this includes industry benchmarking)
  • Provide actionable intelligence on full funnel performance on a consistent and recurring basis (trends, fundamentals, analysis). This requires understanding the marketing/sales process and analyzing related data on a regular basis (and building the views to monitor this, with alerts to ensure proactive action plans)
  • Work collaboratively with Business Operations, Finance/HR and Executive Leadership while being a trusted strategic advisor to business stakeholders
  • Build processes and data flows to measure and support marketing lead generation, qualification, conversion, and other pipeline metrics. Monitor real time issues and trends / build alerts accordingly
  • Define metrics, build systems and processes to measure performance of post-sales operations, including customer health scores, capacity and utilization models for implementation teams, accelerating time to go live, and retention metrics for customer success teams
  • Build processes and systems to accurately forecast revenue, team by team, rep by rep, motion by motion. Forecast to include pipeline/growth and retention with rollup across GTM teams.
  • Contribute to the creation of company-wide BI infrastructure to measure key performance metrics and disseminate knowledge on RevOps metrics
  • Utilize data analytics to identify (in real time) the potential weaknesses in processes and propose improvements accordingly
  • Elevate customer data from static reporting to strategic assets, outlining the predictive analytics which inform business performance
  • Build a world-class team (starting small) for the full range of revenue operations, including marketing, sales, and customer success operations.
You Bring
  • Experience: 5+ years of progressive experience leading RevOps teams for growing software/SaaS companies with a mix of self-serve, SMB, and enterprise sales. Demonstrated success in supporting global sales efforts, complex sales campaigns, ABM, and a team approach to selling for direct sales and channel based sales motions
  • Analytics: you are a master of numbers and proactively slice and dice data in multiple ways to detect conclusive patterns. You are always asking questions and are never satisfied till you receive answers. Strategy consulting experience is a big plus
  • Empathy: you use the power of metrics, insights, and EQ to help the RevOps team be successful. Because you influence incentive compensation, you have the emotional intelligence to have genuine and respectful conversations, even if you occasionally deliver tough feedback
  • Collaboration: Experience working cross-functionally at multiple levels of the organization including executives, to create processes, solve problems and develop strategies
  • Strategy: Strategic thinking around sales, marketing and customer success by using data-driven insights to create plans of action. The ability to understand the company's strategy and translate it into marketing programs, messages and goals
  • Creative: Ability to solve complex problems and articulate the root cause and recommended solutions. A strong ability to address current day challenges and account for what is needed now and in the future
  • Operational Excellence: Able to drive projects to completion and organize/prioritize work for self and the teams. Sustain execution and urgency in the work processes.
  • Communication: Executive presence and polish with the ability to work and communicate at executive level while still staying hands-on with the sales, partnerships, post-sales, marketing team. The ability to clearly articulate the company's GTM strategy, so everyone understands the vision and goals
Why join Usercentrics?
  • We are headquartered in Munich, with offices and hubs in Copenhagen, Odense, Prague, Lisbon, the US and Berlin, with more to come
  • Remote work, flexible working hours and the option of working from your home office with all the equipment you need
  • Fast growing and diverse team of tech enthusiasts and entrepreneurially-minded people for you to engage with
  • Get involved! Space and encouragement to learn and implement your ideas in a company with fast decision-making processes
  • Competitive salary and other benefits (depending on your contract location)
  • Being part of an international team, with fabulous culture and spirit of “togetherness”
  • Corporate team buildings
About us
Usercentrics is a global market leader in the field of Consent Management Platforms (CMP). We enable businesses to collect, manage and document user consents on websites and apps in order to achieve full compliance with global privacy regulations while facilitating high consent rates and building trust with their customers.

Usercentrics believes in creating a healthy balance between data privacy and data-driven business, delivering solutions for every size of enterprise. Cookiebot CMP is our plug-and-play SaaS for smaller businesses and organizations, App CMP handles user consent on mobile apps, and Usercentrics CMP serves companies with enterprise-grade custom requirements for unifying consent and data from capture to processing.


Helping clients like Daimler, ING Diba and Santander achieve privacy compliance, Usercentrics is active in more than 100 countries, with 2000+ resellers and handles more than 61 million daily user consents.
Visit usercentrics.com and cookiebot.com to learn more.


Usercentrics provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, colour, religion, age, sex, national origin, disability status, genetics, protected status, sexual orientation, gender identity or expression. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.