Operations Associate Remote Jobs

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12d

Operations Associate

Educate!Remote, United States
agile5 years of experienceDesignc++

Educate! is hiring a Remote Operations Associate

Job Title: Operations Associate

Organization: Educate!

Location: U.S./U.K.-based preferred

Position Overview:

Educate!, an industry-leading non-profit that provides critical skills-training and other educational services for youth in East Africa, is seeking an Operations Associate to join our dynamic team. This role is pivotal in ensuring that the human resources, administration, and accounting functions operate smoothly for the US/Europe Team. The ideal candidate will be highly detail-oriented, agile, and have strong project management and organizational skills. Responsibilities include supporting HR, assisting with accounts payable and other finance tasks, and providing general operational support. This role would be a great fit for someone hyper-organized who takes pleasure in providing leverage to others, and who wants to play a role in delivering true change to some of those who need it most.

About Educate! 

Africa has the world’s youngest and fastest-growing population. By 2035, the continent is poised to contribute more people to the global workforce each year than the rest of the world combined. 

At Educate! we're obsessed with impact. We leverage iterative learning to build highly scalable youth employment solutions aimed at unlocking the potential of the world’s youngest continent. 

Educate! prepares youth in Africa learn, earn and thrive in today’s economy by: 

1) introducing an employment-focused school subject into secondary, and 

2) delivering livelihood bootcamps for out-of-school youth, with a focus on marginalized rural girls and young women.

To date, more than 250,000 youth have been meaningfully impacted across Uganda, Rwanda, and Kenya, and along the way, Educate! has become the largest youth employment and skills provider in East Africa.

Educate! is a team of over 250 largely African staff and 300 volunteer youth mentors. We prioritize building an engaging, fulfilling and growth oriented work environment. 50% of our top 30 leaders have been with us for over 5 years, 10+ alumni have started their own organizations and 6 current or former team members were Acumen Fund East Africa fellows. 

We have been backed by top foundations such as Imaginable Futures, Big Bang Philanthropy#startsmall, Generation Unlimited, CIFF and Echidna Giving. Educate! won a 2018 Klaus J. Jacobs Prize and a 2015 WISE Award, and has been highlighted bythe World Bank’s S4YE's Impact Portfolio, an Al Jazeera documentary,BBC, The Brookings Institution as one of 14 case studies on scaling education, and the Gates Foundation as a Goalkeepers Accelerator. In 2022, we received a catalytic investment from philanthropist Mackenzie Scott to scale our systems change work.

Educate!'s long-term vision is to design solutions that measurably impact millions of youth across Africa each year. By 2025, we aim to scale our annual reach by 4x and measurably impact over 400,000 new youth.

Key Responsibilities:

Operations and Admin:

  • Assist in the implementation and maintenance of systems and tools to enhance operational efficiency, e.g. Google Drive creation / maintenance.
  • Support in the management of vendor relationships and procurement activities.
  • Assist in project management and coordination of cross-functional initiatives.
  • Help maintain Educate! website, including keeping job postings and staff profiles up to date.  
  • Assist with conference registration and other logistics.
  • Coordinate international travel arrangements for various team members.
  • Assist with scheduling of All Hands calls.
  • Handle general office management tasks, including purchasing and tracking laptops for the team.

HR:

  • Handle various HR administrative tasks, including onboarding and offboarding of employees, contract creation, and maintaining employee records and databases.
  • Assist in the implementation and maintenance of US/Global HR policies and procedures.
  • Maintain tracker for monthly European payrolls; ensure all payroll was approved and fully processed.
  • Draft and send monthly report of all US / Europe HR happenings (e.g. new onboardings, offboardings, benefit changes, etc.). 

Accounting:

  • Assist in some financial operations, including accounts payable and budget tracking.
  • Assist the Controller with preparing basic reports and analyses.
  • Support the Controller in monitoring financial transactions and ensuring compliance with internal policies and procedures.
  • Collaborate with the Controller, Bookkeeper, and Financial Analyst to streamline operational processes and procedures i.e. payment processing flow.

Qualifications:

  • 2-5 years of experience in a similar role, preferably in a fast-paced environment.
  • Excellent organizational skills and natural sense of how to prioritize a wide range of important tasks. 
  • Strong attention to detail and ability to follow through and follow up.
  • Strong communication and interpersonal skills, with the ability to collaborate effectively with team members at all levels.
  • Proficiency in Google Workspace, Microsoft Office Suite and other relevant software applications – you are adept at learning new tools and technologies.   
  • Self-directed and nimble – you don’t need daily direction from a manager to know how to spend your time. You are an “expert learner” and are naturally curious and good at figuring things out.
  • A positive attitude and healthy dose of humility – you know your value and find serving in a supportive role rewarding.

Requirements:

  • Since the Operations Associate will have a great deal of exposure to people and partners both inside and outside the organization, it is critical that they understand our programs and operations intimately. As such, travel from the US or UK to one or more of our East African offices (Kenya, Uganda, Rwanda, Tanzania) is required: (2) ~week-long trips in the first year, (1) per year thereafter.   

Salary and Benefits:

  • The target salary for this role is $45,000-$50,000 (£35,600-£39,600). The final offer will factor in the candidate’s location and experience. 
  • Benefits include:
    • Health insurance with global coverage covered at 100% for employees and 50% for dependents. 
    • Flexible work hours and ability to work remotely.
    • 403(b) retirement savings account with 3% match after 3rd anniversary.   
    • Generous paid leave including one week of office closure over the winter holidays.

Application Process:

Please visit this link to apply. You will be asked to upload a resume and respond to application questions in lieu of a cover letter. The application questions are:

  1. Why Educate!? Why this role? Tell us what excites you about it.
  2. How do you keep yourself organized when you have a lot going on? Tell us about a time when you had a lot of projects to juggle and how you kept track of things and made sure everything got done.

Application deadline will be rolling, but interested applicants are strongly encouraged to apply byJuly 1, 2024.The goal is to fill this position by August.

What Is Educate! About? 

We’re ambitious. Are you? Educate! is growing fast, so new opportunities are opening up and expanding all the time. We’re inspired by people with drive, and we love to help them reach their full potential. We expect everyone at Educate! to contribute above and beyond their job description, grow their skills, and advance their careers, and we are committed to supporting our staff members on that journey.

  1. We put Youth First, Impact-Obsessed - We never forget that Educate! exists to impact youth. We are purpose-driven. We obsess over impact daily and if it doesn’t lead to impact, we want nothing to do with it. We prioritize interacting with and listening to youth. We design and manage the organization to ensure every dollar creates transformative experiences that youth value. 
  2. We Exceed Expectations - We take pride in going above and beyond to achieve the best results. When we know what needs to be done, we do it. We don’t wait to be asked and we don’t stop at what is asked of us. We look for solutions as much as we identify problems.
  3. We Are Always Learning- We are committed to seeking and applying new knowledge and ideas. We stay open-minded. We know there is always another way and we are excited to learn about it. We continuously look for resources of all kinds from multiple disciplines. We try new things, experiment, grow, and improve. We invest in learning for ourselves and our teams.
  4. We are One Team, Many Views -We say what we think while treating each other well. We believe that all people have the same inherent value and that diverse ideas and open dialogue fuel excellence. We constantly strive to create an environment where everyone can and does express themselves freely. We support and respect each other as people and colleagues. We act as one team: We prioritize the organization's mission and goals over team or individual goals.
  5. We have the Startup Mindset -We will always keep innovating to grow our impact. We aspire to be game-changing. We never think “we have arrived” or “we’re done.” We question the status quo in our industry. We move fast and embrace change to move towards our long-term vision. We’re not afraid of failure. We interrogate anything that slows us down. 

Every person at Educate! — from interns to the executive director — is evaluated by how they live up to these five cultural tenets. They are at the core of how we achieve our mission and why we work as well as we do.

Educate is committed to providing an inclusive and welcoming environment for all who interact in our community.  In creating this environment, we encourage people from a variety of cultures, backgrounds and life experiences to join our diverse team.

Child Safeguarding: Educate! is committed to child-safe/youth-safe recruitment, selection and screening. Our recruitment and selection procedures reflect our commitment to the safety and protection of children in our programs. The successful candidate will be required to provide a satisfactory 

Certificate of Good Conduct as a condition of employment. We reserve the right to decline to offer employment to an individual or terminate an employment contract with an employee that may pose a risk to children and youth.

 

 

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19d

Business Operations Associate

Statistics & Current OpeningsHyderabad,Telangana,India, Remote Hybrid
salesforce

Statistics & Current Openings is hiring a Remote Business Operations Associate

Business Operations Associate

Statistics & Data Corporation (SDC), a specialized contract research organization (CRO) headquartered in Arizona, delivering top-tier clinical trial services to pharmaceutical, biologic, and medical device/diagnostic companies since 2005. SDC providing a technology enabled service offering to provide clients with both clinical services expertise, as well as the technology they need to be successful in their clinical trials.

Job Summary

Business Operations Associate responsibilities include working with Business Development, Accounting, Quality Assurance, Operations, External Vendors, Partners, and Sponsors to draft requests for information (RFI) proposals with associated pricing, Work Orders (WO), and Work Order Amendments (WOA) that are responsive to Partner/Sponsor needs.  Communicate the status of WO and WOAs internally and with external Partners/Sponsors as appropriate. This work needs to be accomplished in a very timely, professional manner that indicates great attention to detail. Upon execution (signature) of WO and WOAs, ensure that Accounting receives the original copy, and a hand-off meeting is scheduled with Operations.     

Primary Responsibilities

·        Prepare the High Probability Billing Milestone forecast and share with Business Development and Accounting.

·        Align with Accounting on New Authorization amounts.

·        Review and update (if needed) draft RFIs, pricing, proposals, WO and WOAs with Manager, Business Operations and support the presentation and updates (if needed) during leadership review.

·        Ensure quality check is performed on all Business Operations deliverables prior to sending.

·        Deliver approved RFI, pricing, proposals, WO and WOAs to Business Development and/or external Partners/Sponsors.

·        Ensure that all RFIs, proposals, contracts and associated documents are saved and maintained via Business Operations drives and systems.

·        Ensure that required information from RFIs contracts, proposals, etc. s are updated and maintained in Client Service Management System (Salesforce).

·        Support project activation activities in the project management and finance systems.

·        Maintain complete cognizance of contractual requirements and support project managers and finance with the successful execution of projects.

·        Monitor project scope checkpoints to identify scope creep as early as possible and support initiation of WOA process.

·        Support project managers and finance with each step of the contract amendment lifecycle.

·        Support project managers and finance with ongoing management of project and financial information within the Enterprise Resource Planning (ERP) platform and other financial reports.

·        Work with project management and finance to report analyzed data for projects and communicate results.

·        Escalate any risks or issues to Manager of Business Operations

·        Coordinate and work with external vendors on new service contracts and scope management/change orders for existing contracts. Manage external vendor contract execution process for contracted projects.

·        Support continuous improvement initiatives spearheaded by executive management and/or department heads

·        Comply with Statistics & Data Corporation’s data integrity & business ethics requirements.

·        Perform other duties as assigned.

·        Adherence to all essential systems and processes that are required at SDC to maintain compliance to business and regulatory requirements.

The above statements describe the general nature and level of work being performed by individuals assigned to this classification. This document is not intended to be an exhaustive list of all responsibilities and duties required of personnel so classified.

Required Skills

·        Exceptional customer support skills

·        Exceptional organization and planning skills

·        Excellent prioritization and time management abilities

·        Exceptional quality and on time delivery

Excellent understanding of contracts and contract amendment lifecycle and demonstrated ability to manage contracts and amendments

·        Good analytical and problem-solving skills to include excellent ability to identify and resolve problems early

·        Solid independent, critical thinking ability and demonstrated ability to work autonomously with minimum supervision

·        Keen ability to accurately discern priorities in a resource constrained work environment

·        Solid understanding of SDC service and technology offerings and processes

·        Excellent verbal and written communication skills

·        Excellent computer skills to include strong knowledge and MS Office suite of software

·        Strong knowledge of Client Relationship Management System – Salesforce

·        Familiarity with ICH Guidelines for Good Clinical Practice and Title 21 of the Code of Federal Regulations.

Education or Equivalent Experience

·        A Bachelor’s degree, preferably in engineering, applied or life sciences or business is required. 

·        Two years of experience in business development, account management, contracts management, project or purchasing in the clinical trial industry is preferred. 

·        Salesforce Certified Advanced Administrator is required.

·        Salesforce Certified Platform App Builder is recommended.

Why SDC

SDC is a team of diversified professionals who deliver exceptional Biometric Services, Consulting, and Technology Solutions to pharmaceutical, biologic, and medical device/diagnostic companies. Since 2005 our purpose has been to partner with sponsors to provide high quality and experienced team members to develop great medicines that save lives and cure diseases in the most efficient manner possible. Our global team operates as a value partner to our clients by fulfilling their needs as our own and delivering exceptional results. We are a specialty CRO in that we provide scalable service offerings, focused services area specialists, efficient project timelines, optimal technology solutions, and proven success and experience. Our commitment to our clients is the same commitment to our employees. By offering strong benefits including competitive pay, generous time off, attainable career advances and positive work/life balance, we are able to attract some of the most talented people in the industry.

• We are committed to developing our employees. We recognize achievements, provide growth opportunities and career advancement, offer a flexible work schedule, engaging work culture and employee benefits.

• We are passionate about our company culture. Our recognition program is directly tied to our core values of Energy, Integrity, Engagement, Innovation, Ownership, and Commitment.

• We strive to provide a place of belonging to our employees with fun and engaging activities from SDC’s culture club.

• We are constantly growing and innovating to support our client and employee needs. Global in nature, we bring diverse perspectives enabling our growth in this ever-evolving industry.

• With a proven track record, SDC has been successfully executing client clinical programs since 2005.

Take a look at how you can join our team!

#LI-Hybrid

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+30d

Associate, Operations Analytics

sqlc++python

Oscar Health is hiring a Remote Associate, Operations Analytics

Hi, we're Oscar. We're hiring an Associate, Operations Analytics to join our Operations Intelligence team.

Oscar is the first health insurance company built around a full stack technology platform and a focus on serving our members. We started Oscar in 2012 to create the kind of health insurance company we would want for ourselves—one that behaves like a doctor in the family.

About the role

You will partner across the organization to manage inefficiencies proactively in the business. You will support business units in scoping, analyzing and monitoring performance of key financial and utilization metrics in service of company goals. You will drive the scoping & execution of analytical requests, including working with stakeholders to define key questions, scope methodologies and results.

You will report to the Associate Director, Ops Analytics and Reporting.

Work Location:

Oscar is a blended work culture where everyone, regardless of work type or location, feels connected to their teammates, our culture and our mission.

If you live within commutable distance to our New York City office (in Hudson Square), our Tempe office (off the 101 at University Dr), or our Los Angeles office (in Marina Del Rey), you will be expected to come into the office at least two days each week. Otherwise, this is a remote / work-from-home role.

You must reside in one of the following states: Alabama, Arizona, California, Colorado, Connecticut, Florida, Georgia, Illinois, Iowa, Kansas, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, Nevada, New Hampshire, New Jersey, New Mexico, New York, North Carolina, Ohio, Oregon, Pennsylvania, Rhode Island, South Carolina, Tennessee, Texas, Utah, Vermont, Virginia, Washington, or Washington, D.C. Note, this list of states is subject to change. #LI-Remote

Pay Transparency:

The base pay for this role in the states of California, Connecticut, New Jersey, New York, and Washington is: $98,400 - $129,150 per year. The base pay for this role in all other locations is: $88,560 - $116,235 per year. You are also eligible for employee benefits, participation in Oscar's unlimited vacation program, and annual performance bonuses.

Responsibilities

  • Responsible for owning insights generation and follow-up for a major business unit, serving as the first point of contract for Sr. Managers and Associate Directors
  • Analyze data to support business teams in making better informed, data-driven decisions
  • Use data to tell a story that non-technical colleagues will be able to understand, including packaging and presenting findings in a clear, concise and compelling manner
  • Recognize the need to enhance essential operational and analytical dashboards, and define the requirements to enhance them as our user’s needs evolve
  • Identify opportunities to create models and tools that produce relevant insights to identify healthcare inefficiencies and generate insights to remove inefficiencies
  • Collaborate across the organization, including owning stakeholder relationships with managers & senior managers , to identify actions to achieve improvements and monitor initiative impact
  • Support other strategic projects as assigned to meet business needs
  • Compliance with all applicable laws and regulations 
  • Other duties as assigned

Qualifications

  • 3+ years of technical work experience using analytical tools and writing analytical reports
  • 2+ years demonstrated ability to work with large datasets and distill analyses into relevant insights with a structured and systematic thought process
  • Strong communication skills, verbal and written, around business reporting impact and requirements, as demonstrated by 5+ examples / projects of presenting analysis to Leadership (Director+)
  • 2+ years experience in SQL, with the ability to filter, aggregate, and build CTEs
  • 1+ years experience, including proficiency in Google Sheets or Excel skills,  with ability to use VLookup, nested if statements and connected Sheets

Bonus Points

  • 2+ years experience in healthcare or insurance industry 
  • 2+ years experience managing value-based contracts at a payer or a provider organization (ACO, CIN, MSO etc.)  
  • Experience using Python or R
  • 2+ years experience developing dashboards and working with Looker, or other business intelligence/data visualization tools
  • Exposure to healthcare contract negotiations, risk adjustment, ACA marketplace, quality of care, and/or population health experience

This is an authentic Oscar Health job opportunity. Learn more about how you can safeguard yourself from recruitment fraudhere

At Oscar, being an Equal Opportunity Employer means more than upholding discrimination-free hiring practices. It means that we cultivate an environment where people can be their most authentic selves and find both belonging and support. We're on a mission to change health care -- an experience made whole by our unique backgrounds and perspectives.

Pay Transparency: Final offer amounts, within the base pay set forth above, are determined by factors including your relevant skills, education, and experience.Full-time employees are eligible for benefits including: medical, dental, and vision benefits, 11 paid holidays, paid sick time, paid parental leave, 401(k) plan participation, life and disability insurance, and paid wellness time and reimbursements.

Reasonable Accommodation:Oscar applicants are considered solely based on their qualifications, without regard to applicant’s disability or need for accommodation. Any Oscar applicant who requires reasonable accommodations during the application process should contact the Oscar Benefits Team (accommodations@hioscar.com) to make the need for an accommodation known.

California Residents: For information about our collection, use, and disclosure of applicants’ personal information as well as applicants’ rights over their personal information, please see our Notice to Job Applicants.

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+30d

People Operations Associate (Full Time, Contract)

Magic SpoonNew York,United States, Remote Hybrid
Full Timec++

Magic Spoon is hiring a Remote People Operations Associate (Full Time, Contract)

Magic Spoon reimagines your favorite childhood breakfast into a high-protein, grown up cereal to power your days. Since launching in 2019, we've become one of the fastest growing DTC brands, Forbes called us "the future of cereal", TIME Magazine named us in their Top 100 inventions, and we’ve launched in cereal aisles nationwide in Target, Walmart, Kroger, Albertsons, & more.

We’re looking for a People Operations Associate with existing office management and/or people ops experience to join our growing team. We're searching for an organized, food/CPG/restaurant loving individual to be responsible for leading the smooth operation of the office environment and supporting with People Operations coordination (specifically in Talent Acquisition, On- and Offboarding). This position requires a hands-on, proactive and detail-oriented professional who is able to handle office administration and contribute to fostering a positive workplace culture.

This is a full time contract role, with potential to extend to full time salaried position [to be discussed after 3mo in role]. This is a in-person/hybrid role (Tues, Weds & Thurs in office) based in Tribeca, NYC. Note that this role will have specific in-office timing expectations (to be aligned on with candidate) due to the office management responsibilities.

As People Operations Associate, you'll cover:

Office Management

  • Maintain a clean and organized office environment, including stocking the kitchen, tidying communal spaces and unloading dishwashers
  • Manage all office operational needs, including weekly catering, merchandise, kitchen and office supplies inventory ordering & organization, and other administrative responsibilities
  • Manage reception and guest & candidate experience in the office, including management of key card and guest access
  • As required, work with cleaning staff & third-party office supply and service vendors, and office security & emergency preparedness
  • Act as day to day point person with property/building management and subcontractors, ensuring the office is always in working order and up to code, resolving issues quickly
  • Support People Operations Manager with office related onboarding and offboarding processes
  • Oversee office and C-Suite team shipping accounts, receive, send, unpack and distribute mail and deliveries as necessary
  • Support team (including the C-Suite) in coordination of large company and executive board meetings, both virtual and onsite and including any catering and conference room technology support
  • Occasionally support co-CEOs with business travel & accommodation booking
  • Collaborate on the management of the office expense budget and report monthly to the People Operations Manager and the Chief of Staff & Head of BizOps
  • Proactively update and evolve systems and protocols for efficiency and success

People Operations

  • Recruiting operations
    • Booking interviews: scheduling zoom interviews, coordinating in person interview days 
    • Work closely with the People Operations Manager to communicate with all candidates and ensure a seamless, excellent candidate experience
    • Help manage candidate-related bookings and expenses such as travel and accommodation for out of state candidates 
    • Work with People Operations Manager and Hiring Managers on Job description creation, interview topic ideation and interview guide creation at each stage 
    • Keeping ATS + other recruitment trackers up to date according to interview process development 
    • Sourcing candidates: creating sourcing lists for new roles, writing outreach comms, actioning sourcing 
    • Employee experience research: salary research, pulling and organizing comp job posts, refreshing comp benefits work 
  • Events:
    • Support People Operations Manager with organization and execution of all team events, both in office and off-sites, including team calendar management
  • 0-2 years of professional experience in People/HR, Office Management, Talent Acquisition or other relevant field —preferably in a startup environment and/or in a small to medium-sized company
  • Experience working within an in person office environment
  • Proficiency in Google Suite and Microsoft Office Suite (including Excel, Google Cal and Google Sheets) 
  • You thrive in a fast-paced and delivery driven environment
  • A team player with a hands on, can-do-anything attitude
  • Strong proven communication, problem solving and interpersonal skills
  • Detail-oriented and always thinking at least one step ahead
  • An autonomous and driven self-starter 
  • Excellent time management and ability to prioritize numerous tasks, with proficiency handling multiple short- and long-term projects at once
  • Enjoys tracking, systems and organization! 
  • Well spoken, courteous and professional
  • You truly love supporting the smooth running of an office environment and you share a passion for people
  • May be required to lift up to 25 lbs infrequently
  • A passion for all things CPG, restaurants, food & drink 

What we value:

Hold on to the Dream???? Adult life shouldn’t be boring, prioritize your work/life balance, we can build a world-class company and have fun doing it

Don’t miss the bowl for the loops ???? We’re all working towards the same big goals, prioritize collaboration over ego, politics, or possessiveness

Be a Fruit Loop in a world of Cheerios???? Bring your whole, unique self to work, celebrate and care for everyone

Pour your own milk…and don’t be afraid to spill a little???? We trust you, use your best judgment to make decisions. Mistakes are inevitable, let’s learn from them!

  • Competitive salary
  • Catered lunch in office
  • Dog friendly office 
  • Unlimited cereal ✨????

Magic Spoon is committed to building a company that not only represents, but includes, individuals across different backgrounds and perspectives. Everyone deserves an equal seat at the breakfast table.

Magic Spoon intends to offer competitive base pay within the stated range, dependent on job-related, non-discriminatory factors such as experience, skills, and qualifications. The anticipated hourly salary range for this role is $25-30 an hour, DOE.

If transitioned to full time salaried position, the annual base salary range for this role will be $60,000 - $75,000 and will include equity and a robust benefits package.

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+30d

Associate People Operations (Full Time, Remote)

Hike,Delhi,India, Remote
remote-firstDesign

Hike is hiring a Remote Associate People Operations (Full Time, Remote)

At Hike, we’re building the Rush Gaming Universe ???? ???? ????

To know more, check out work.hike.in


Hike Code ????( Our core cultural values )

The Hike Code is our cultural operating system. It is our set of values that guides us operationally on a day-to-day basis. We have 9 core values:

  • Top Talent in Every Role → Both a quest for greatness & shared values are important to us ????‍♂️
  • Owner not a Renter →Proactive & radically responsible. Everyone is an owner ????
  • Pro-Sports Team →Strength-based, results driven with a "team-first" attitude ⚽️
  • Customer Obsession → We exist to delight our customers ????
  • Think Deeply & Exercise Good Judgement →Clear mind, obsession to simplify & data-informed ????‍♀️
  • Build & Make Magic →Courage to walk into the unknown and pioneer new fronts ????
  • Be Insatiably curious & keep Improving → Curiosity to acquire new perspectives, quickly ????‍????
  • Move Fast & Be Dynamic→ Ruthless prioritization & move fast ????‍♂️
  • Dream Big, Be Bold & Think Long Term → Courage to climb big mountains ????

Explore a rare career opportunity at Hike, where HR Ops meets People Ops. This role lets you enhance your HR Ops skills while delving into strategic People Ops. Join us to shape HR fundamentals, employee experience, and company culture. It's a unique chance for professional growth in our innovative People approach

Skills & experience we're looking for ????‍????

  • 2 to 5 years of relevant experience, demonstrating strong performance and delivery in prior roles | Top talent in every role
  • Proven ability to pioneer and implement innovative human resource solutions in complex, evolving business contexts | Build & Make Magic
  • Advanced data-oriented mindset, with experience in preparing, maintaining, and presenting sophisticated HR reports, analytics, and dashboards | Think Deeply & Exercise Good Judgement
  • Proven experience in payroll processing, compliances, PF, company audits, and insurance administration  | Top talent in every role
  • You are detailed and data-oriented with impeccable follow-through  |  Think Deeply & Exercise Good Judgement
  • Strong knowledge of local labor laws and regulations | Top talent in every role
  • Proficiency in HRIS and payroll software | Top talent in every role
  • Efficient oversight of Payroll & PF vendors for accurate processing and compliance  | Top talent in every role
  • Ensuring rigorous adherence to audit standards and regulatory requirements are met  | Top talent in every role
  • Skilled in facilitating feedback and development, implemented peer perspectives and check-ins to foster a robust feedback culture and support professional growth | Customer Obsession
  • Exceptional ability to prioritize tasks, distinguishing between urgent and important, enabling you to address challenges strategically | Move Fast & Be Dynamic
  • Proven track record in thriving within high-intensity, fast-paced, and evolving environments, demonstrating adaptability to unexpected changes and challenges| Be curious & keep learning
  • Expert communicator with the ability to convey complex ideas clearly, both in written and verbal formats, to various audiences | Top talent in every role
  • Proficiency with current HR tools & technologies and a willingness to learn new systems to streamline HR processes | Top talent in every role
  • A personal ethos of growth and self-improvement, with a willingness to actively seek feedback for personal development | Dream Big
  • Bonus Points:
    • Experience in a high-growth internet or technology companyI Top Talent in every role
    • Set up some awesome innovative People Programs/Products and initiativesI Think Deeply & Exercise Good Judgement

You will ????

  • Strategy → Lead the development and refinement of People Team Policies with a keen focus on statutory compliance.
  • Strategy →Develop and implement strategies to enhance employee engagement, fostering a positive work environment.
  • Operations →Take charge of monthly payroll processing, PF operations, ensuring accuracy and compliance with statutory regulations
  • Operations →Develop plans to enhance day-to-day operations, incorporating insights from employee feedback and industry best practices.
  • Operations →Oversee and optimize HR tools, ensuring their effective utilization for streamlined processes.
  • Operations → Ensure seamless onboarding and offboarding processes, fostering a positive experience for new hires and departing employees.
  • Operations → Aid in developing and maintaining compensation philosophies, benchmarking, and salary range structures
  • Operations →Manage various aspects of Employee Stock Ownership Plans (ESOPs) such as initial grants, VESOP, SESOP, ESPP, and top-up programs
  • Operations →Contribute to the development and enforcement of policies like Prevention of Sexual Harassment (POSH) to ensure a safe and compliant work environment.
  • Operations → Assist in organizing and managing remote working initiatives related to festivals, internal engagement activities and updates along with employee queries.
  • Collaboration → Coordinate with auditors to facilitate smooth audits, providing necessary documentation and ensuring compliance.
  • Collaboration →Collaborate with vendors and partners, especially in the realm of insurance, to ensure effective and efficient services for employees.
  • Collaboration → Engage in conducting and analyzing surveys like eNPS, quarterly surveys, and People Partnering feedback to gauge employee sentiment and identify areas for improvement.
  • Collaboration → Coordinate performance reviews, calibration, and appraisals to align with organizational objectives
  • Analytics → Design and maintain People Analytics to provide meaningful insights to business leaders.

???? Benefits → We have tremendous benefits & perks, including the freedom to work from anywhere as we are a remote-first company. Check out work.hike.in to know more

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World Business Openings is hiring a Remote Legal Operations Associate - Colombia

About World Business Lenders (www.wbl.com)

World Business Lenders (WBL) provides general purpose short-term real estate collateralized commercial loans to a broad customer base comprised of small and medium sized businesses throughout the United States that lack access to traditional funding.

This is a Contract/Consultant position. Generally, working hours will be 9:00am-6:00pm Eastern Time, Monday through Friday, although hours worked may be greater based upon operational requirements. The job requires EXCELLENT oral and written command of the English language.Resumes must be submitted in English or they will not be reviewed.

Position Overview

In a fast paced, high expectation, results oriented environment, the Legal Operations Counsel will support the General Counsel in overseeing all U.S. legal and regulatory matters in connection with the company’s origination of short-term real estate collateralized commercial loans.

Responsibilites:

  • Coordinate legal and regulatory aspects of the loan origination process
  • Liaise and collaborate internally with relevant departments, and externally with applicants, title companies, outside counsel (for the company or the applicant), etc.
  • Ensure compliance with all applicable legal and regulatory requirements
  • Maintain current knowledge of all applicable rules and regulations
  • Provide required legal advice and guidance
  • Prepare and review loan documents and/or supporting documents
  • Review title reports/commitments
  • Prepare and review agreements with business referral partners
  • Understand and adhere to time-sensitive deadlines
  • Develop, prepare, update and revise applicable policies and procedures
  • Conduct post-closing loan reviews
  • Address origination related matters in coordination with the post-closing asset resolution process for non-performing loans
  • Other projects and duties as assigned

  • Law degree; from a nationally accredited U.S. law school preferred
  • 5-10 years’ work experience in commercial loan origination; real estate collateralized and in the U.S. preferred
  • Working knowledge of U.S. federal and state commercial lending laws, rules, regulations, licensing requirements, and laws, rules, regulations governing U.S. financial institutions preferred
  • Working knowledge of real property recording systems and real property chain of title matters throughout the U.S. preferred
  • Excellent organizational, communication (both written and verbal) and computer skills
  • Excellent English fluency, both written and verbal
  • Able to hire, train, supervise, manage and develop lawyers in the same reporting line
  • Strong legal research skills
  • Able to work in a fast-paced, deadline-driven environment and handle multiple projects simultaneously
  • Detail-oriented and resourceful with excellent follow-through skills
  • Proficient in all Microsoft Office and Adobe applications
  • Able to establish and maintain effective work relationships both internally and externally
  • Consultancy Contract Position
  • Salary DOE
  • 11 US Paid Holidays per Year

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+30d

Senior Operations Associate

BeamSeoul,Seoul Teugbyeolsi,South Korea, Remote Hybrid

Beam is hiring a Remote Senior Operations Associate

Warehouse Operations Performance Management:

- Oversee nationwide WH operations, ensuring optimal performance and efficiency.

- Develop and implement new operational metrics, including WH backlog management, repair, and cost efficiency.

- Track and quantify performance on a weekly basis in collaboration with various stakeholders.

Quality Assurance and Workflow Management:

- Provide quality assurance guidance, ensuring adherence to standards and continuous improvement.

- Develop and oversee the execution of the repair/scrap playbook, with particular attention to workflow optimization.

- Track spare parts consumption and work closely with relevant teams to ensure inventory accuracy.

People Management:

- Develop and implement training curriculums to enhance skill levels across the field team.

- Act as the key contact person for consolidating city-specific WH operations sprints and actions, ensuring alignment with overall company goals.

Safety and Compliance:

- Participate in safety projects aimed at ensuring a secure and compliant working environment within the warehouse operations.

- Collaborate with the safety management team to implement best practices and adhere to safety regulations.

Communication and Collaboration:

- Serve as the main contact point between hardware/software product teams and ground operations, facilitating smooth communication and project execution.

- Work closely with concerned teams to establish inspection guidelines, provide support for incident response, and lead deep-dive investigations when necessary.

- Coordinate with HQ and regional stakeholders, including ROPS, Strategy, Product, SCM, and finance teams, to ensure alignment and effective execution of operational strategies.

Project Management:

- Lead new project initiatives, particularly those related to product and WH features.

- Collaborate with cross-functional teams to develop and implement standard operating procedures (SOPs) for new initiatives.

- Escalate issues related to significant costs or initiatives that impact other departments, ensuring timely and effective resolution.

Stakeholder Management:

- Engage with key stakeholders across various departments, including HQ, SCM, product management, and finance, to drive operational improvements and resolve issues.

- Act as the point of escalation for major operational challenges, ensuring that all relevant parties are informed and involved in decision-making processes.

- Bachelor’s degree in Operations Management, Business Administration, or a related field.

- Minimum 2 to 3 years of experience in operations management, preferably in a warehouse or logistics environment. - Strong analytical skills with a focus on data-driven decision-making.

- Strong SQL skills are required for data analysis and metric development.

- Excellent English communication skills, both written and spoken, are essential.

- Proven experience in project management, with a track record of successfully implementing complex initiatives.

- Ability to work independently and handle multiple tasks simultaneously in a fast-paced environment.

  • Opportunity to make an impact to the world by transforming urban transportation.
  • Be part of a hyper-growth organization with plenty of opportunities to springboard your career.
  • Flexible and autonomous working environment with highly motivated and competent colleagues.

The Beam Group of Companies is an equal employment opportunity (EEO) organization. We are dedicated to providing an inclusive and diverse working environment where all are welcome regardless of race, language, religion, gender, nationality, age, disability or other divisive categorizations.

By submitting an application and/or confirming your candidacy, you acknowledge that you have read the Privacy Policy and consent to the Beam Group of Companies processing your data in accordance with the Privacy Policy. Please contact us if you change your mind at any time in relation to the consent you have provided.

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+30d

Senior Client Operations Associate

Collective HealthSan Francisco, CA | Lehi, UT | Plano, TX | Remote
B2B

Collective Health is hiring a Remote Senior Client Operations Associate

We all depend on healthcare throughout our lifetimes, for ourselves, and our families and friends, but it is notoriously difficult to navigate and understand. As an industry that comprises 20% of the US economy we think healthcare should work better for all of us. At Collective Health we believe it’s time for a new day in healthcare where as members we are informed and empowered to make the right care choices when the decisions are urgent and critical. 

We continually strive to deliver superior value on health spend in addition to an excellent employer and an exceptional member experience. As a Senior Client Operations Associate, you will be assigned a number of clients to support. Partnering with your counterparts in CS, you will stay abreast of all client touchpoints and interactions while owning the resolution of all issues, inquiries, and day-to-day servicing. By driving excellent client experiences & engagement you will make a crucial impact on our ability to renew existing clients and secure new prospects.

What You’ll Do:

  • Own and support the day-to-day client operations, partnering closely with your assigned account relationship owners to answer client inquiries, resolve issues & incidents, monitor performance, and service ongoing client needs..
  • Possess a breadth of knowledge across all operations functions, with a deeper level of expertise in one or more areas; ie eligibility, claims processing, plan setup, etc.
  • Serve as the interface and translation layer between the relationship manager & client, and the broader plan administration and support teams.
  • Ensure efficient & effective execution of all client processes while arming your assigned relationship managers with the results and insight they need to drive the client relationship
  • While much of your primary responsibilities will be outside the direct view of the client, you will be client facing during key moments in the client journey such as leading the implementation/renewal experience in coordination with your assigned relationship owner. You will also be a crucial part of the face to client during more technical or operational portions of the client experience such as during QBRs or YIR. Time spent as the face to the client (including preparation) will be <35% of the role.  
  • Take on a book of business jointly with your assigned relationship owners. While ratios may change as processes are optimized, book of business size at this level is ~$13M ACV or ~16 average size clients
  • Partner with the relationship owners you support to find solutions for the client within our existing workflows. Follow process/procedures where defined, work with your peers and leader to establish and clarify processes where absent.
  • Expert ability to self-serve data, reporting, and answers pertaining to client issues and inquiries. Where unable to self-serve, know the process or person to engage instead
  • Drive continuous process improvement and standardization in Client Support and across all teams that touch the client experience by identifying opportunities and surfacing ideas for improvement, and then leading improvement initiatives.  
  • Support your assigned clients and relationship owners from sale, through implementation & go-live, and to renewal. Seek ways to optimize and enhance the client experience, especially during implementations and renewals.  
  • Drive process standardization across the book of business and wherever possible, and determine when certain escalations call for further process optimization.  Work with your leader and peers to capture these and lead response plans.    
  • Oversee the timely/accurate turnaround of client plan requests, including benefit changes, product changes, new group additions, client terminations, escalated issues, etc. Correct conflicting work before impact felt by client.  
  • Coordinate cross-functionally as needed to solve needs of your assigned clients and relationship managers, and create/lead initiatives with stakeholders to improve the client experience.  

About You:

  • Experience in the Health Insurance Industry
  • Strong focus on the customer experience with an ability to anticipate and resolve client questions before they become issues
  • 5+ years in operations or customer facing roles supporting B2B clients in the health insurance industry
  • Demonstrated ability to drive efficiency and effectiveness in cross functional processes
  • Proven ability to be an effective and confident face to the client in support of complex issues and inquiries
  • Self-starter who is resourceful and can navigate through the organization and our processes with little direction
  • An overall enthusiasm and desire for constant learning and self-improvement, and an ability to coach others in your best practices
  • Analytical mindset with the ability to identify process gaps, explore enhancements, recommend solutions, and drive initiatives to continuously improve - never settles for the status quo
  • Enjoys a fast paced team environment and adapts to change by adjusting priorities as needed
  • Technical proficiency or ability to quickly learn Google Suite, Airtable, Zendesk, SmartSheets, Looker, etc

Pay Transparency Statement

This job can be performed in a location where we have an office: San Francisco, CA, Lehi, UT, or Plano, TX, with the expectation of being in office at least two weekdays per week, or hired for remote work in the following states: CA, CO, CT, FL, GA, IL, MA, MI, MN, NJ, NY, NC, OH, OR, TN, TX, UT, or WA.

The actual pay rate offered within the range will depend on factors including geographic location, qualifications, experience, and internal equity. In addition to the [salary/hourly rate], you will be eligible for stock options and benefits like health insurance, 401k, and paid time off. Learn more about our benefits at https://jobs.collectivehealth.com/#benefits.

San Francisco, CA Pay Range
$91,000$114,000 USD
Lehi, UT Pay Range
$73,000$91,000 USD
Remote Pay Range
$62,000$114,000 USD
Plano, TX Pay Range
$80,000$100,000 USD

About Collective Health

Collective Health is the leading health benefits platform that brings together medical, dental, vision, pharmacy, and program partners into an integrated solution that better enables employees and their families to understand, navigate, and pay for healthcare. By reducing the administrative lift of delivering health benefits, providing an intuitive member experience, and helping control costs and improve outcomes, the company guides employees toward healthier lives and companies toward healthier bottom lines.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Collective Health is committed to providing support to candidates who require reasonable accommodation during the interview process. If you need assistance, please contact recruiting-accommodations@collectivehealth.com.

Privacy Notice

For more information about why we need your data and how we use it, please see our privacy policy: https://collectivehealth.com/privacy-policy/.

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FanDuel is hiring a Remote Sportsbook Regional Operations Associate

Job Application for Sportsbook Regional Operations Associate at FanDuel{"@context":"schema.org","@type":"JobPosting","hiringOrganization":{"@type":"Organization","name":"FanDuel","logo":"https://recruiting.cdn.greenhouse.io/external_greenhouse_job_boards/logos/000/006/973/resized/preview3.jpg?1569577352"},"title":"Sportsbook Regional Operations Associate","datePosted":"2024-06-13","jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":null,"addressRegion":null,"addressCountry":null,"postalCode":null}},"description":"\u003cp style=\"text-align: center;\"\u003e\u003cstrong\u003eABOUT FANDUEL\u003c/strong\u003e\u003c/p\u003e\n\u003cp\u003eFanDuel Group (“FanDuel\") is an innovative sports-tech entertainment company that is changing the way consumers engage with their favorite sports, teams, and leagues. The premier gaming destination in the United States, FanDuel consists of a portfolio of leading brands across gaming, sports betting, daily fantasy sports, advance-deposit wagering, and TV/media.\u003c/p\u003e\n\u003cp\u003eFanDuel has a presence across all 50 states with approximately 17 million customers and 28 retail locations. FanDuel is based in New York with offices in New Jersey, Georgia, California, Oregon, Canada and Scotland.\u003c/p\u003e\n\u003cp\u003eIts networks FanDuel TV and FanDuel+ are broadly distributed on linear cable television and through its relationships with leading direct-to-consumer over-the-top platforms.\u003c/p\u003e\n\u003cp\u003eFanDuel Group is a subsidiary of Flutter Entertainment plc, the world's largest sports betting and gaming operator with a portfolio of globally recognized brands and traded on the New York Stock Exchange (NYSE: FLUT).\u003c/p\u003e\n\u003cp\u003e\u003cstrong\u003eTHE ROSTER\u003c/strong\u003e\u003c/p\u003e\n\u003cp\u003eAt FanDuel, we give fans a new and innovative way to interact with their favorite games, sports and teams. We’re dedicated to building a winning team and we pride ourselves on being able to make every moment mean more, especially when it comes to your career. So, what does “winning” look like at FanDuel? It’s recognition for your hard-earned results, a culture that brings out your best work—and a roster full of talented coworkers. Make no mistake, we are here to win, but we believe in winning right. That means we’ll never compromise when it comes to looking out for our teammates. From creatives professionals to cutting edge technology innovators, FanDuel offers a wide range of career opportunities, best in class benefits, and the tools to explore and grow into your best selves. At FanDuel, our principle of “We Are One Team” runs through all our offices across the globe, and you can expect to be a part of an exciting company with many opportunities to grow and be successful.\u003c/p\u003e\n\u003cp\u003e\u003cstrong\u003eTHE POSITION\u003cbr\u003e\u003c/strong\u003eOur roster has an opening with your name on it\u003c/p\u003e\n\u003cp\u003eFanDuel is seeking a Regional Operations Senior Associate to join our Regional Operations team. This role involves managing procurement and ensuring budgetary compliance and expenditure tracking. You will play a key role in supporting the strategic roadmap for retail growth by collaborating with multiple departments, including Procurement, Finance, Compliance, and Commercial. Your responsibilities will include supporting day-to-day activities to ensure budgetary provisions are met and strategically spending on relevant items to support ongoing retail activities.\u003c/p\u003e\n\u003cp\u003e\u003cstrong\u003eTHE GAME PLAN\u003c/strong\u003e\u003cbr\u003eEveryone on our team has a part to play\u003c/p\u003e\n\u003cul\u003e\n\u003cli\u003eCollaborate with Regional Operations to establish processes for creating, approving, and processing invoices.\u003c/li\u003e\n\u003cli\u003eDevelop and implement tools to measure spending and make recommendations for additional support as needed.\u003c/li\u003e\n\u003cli\u003eFollow up with vendors to ensure timely invoice payments.\u003c/li\u003e\n\u003cli\u003ePresent quarterly business reviews on cost optimizations and process efficiencies to the VP and Sr. Director.\u003c/li\u003e\n\u003cli\u003eManage relationships with ex

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+30d

Talent Operations Associate

WayfairRemote, United States
Bachelor's degree

Wayfair is hiring a Remote Talent Operations Associate

This is a remote opportunity

The Talent team at Wayfair plays a critical role: we support our 20,000+ employees as individuals, members of teams, and as part of Wayfair. We are committed to enhancing productivity by promoting employee welfare and inclusion, fostering collaboration and innovation, and driving professional growth and retention. Our best-in-class Talent team is looking for an experienced Human Resources professional to help achieve this mission with our centralized, virtual Talent Employee Support Center that provides Talent (Human Resources) Management support to all Wayfair employees. 

As an influential and integral member of the Talent team, you will be tasked with driving and providing strategic input to Talent workstreams, sharing insight and advice with respect to project planning as the Talent team grows and scales, understanding and driving federal and state/provincial employment laws, coaching and development of team members, analysis of employee trends, training and more.

What You'll Do

  • Enable employee-facing customer support functions by assisting employees with requests and concerns on processes such as I-9 administration, benefits, internal mobility, terminations, unemployment insurance, and more.
  • Serve as a subject matter expert and resource to HR team members and external business partners regarding system issues and tickets.
  • Provide direction and guidance to leaders and employees on HR and Operations programs, policy and procedures, employment/labor laws, conflict resolution, change management, and organizational development while effectively mitigating business and company risk.
  • Partner with managers on strategic planning, and provide guidance on employee and business trends that impact team processes and policies.
  • Review and learn data to begin to identify trends, provide insights and make recommendations to stakeholders and cross-functional partners to develop solutions that improve business results.
  • Work cross-functionally to drive department specific projects and initiatives.
  • Maintain agility and prioritize workflow to adapt to other projects and responsibilities as assigned to meet the business needs.

What You'll Need

  • 1+ years in a dedicated Human Resources (HR) role 
  • 1+ years of experience in the compliance management and administration 
  • Fluency in both Spanish and English is a plus
  • Bachelor’s degree in Human Resources Management or related field preferred 
  • Ability to build productive relationships and influence all levels of the organization
  • Service orientation with a consultative lens
  • Ability to analyze, interpret, manipulate data as it relates to the HR function
  • Comfortable adapting to change in a fast-paced, dynamic and ambiguous environment

Assistance for Individuals with Disabilities

Wayfair is fully committed to providing equal opportunities for all individuals, including individuals with disabilities. As part of this commitment, Wayfair will make reasonable accommodations to the known physical or mental limitations of qualified individuals with disabilities, unless doing so would impose an undue hardship on business operations. If you require a reasonable accommodation to participate in the job application or interview process, please let us know by completing our Accomodations for Applicants form.

Need Assistance?

For more information about applying for a career at Wayfair, visit our FAQ page here

About Wayfair Inc.
Your personal data is processed in accordance with our Candidate Privacy Notice (https://www.wayfair.com/careers/privacy). If you have any questions or wish to exercise your rights under applicable privacy and data protection laws, please contact us at dataprotectionofficer@wayfair.com.

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