About Remote
Remote is solving global remote organizations’ biggest challenge: employing anyone anywhere compliantly. We make it possible for businesses big and small to employ a global team by handling global payroll, benefits, taxes, and compliance. Check out remote.com/how-it-works to learn more or if you’re interested in adding to the mission, scroll down to apply now.
Please take a look at remote.com/handbook to learn more about our culture and what it is like to work here. Not only do we encourage folks from all ethnic groups, genders, sexuality, age and abilities to apply, but we prioritize a sense of belonging. You can check out independent reviews by other candidates on Glassdoor or look up the results of our candidate surveys to see how others feel about working and interviewing here.
All of our positions are fully remote. You do not have to relocate to join us!
The position
This is an exciting time to join Remote and make a personal difference in the global employment space as an Product Operations Associate, joining our Product team. The Product Operations Team is responsible for optimizing the end-to-end lifecycle of our product, driving cross-functional collaboration, and enabling product teams to focus on what they do best: build great products.
Remote’s product team strives to create products and services that our customers love. To do this consistently, we need a world class product system in which the extended product team can do the best work of their careers.
As a Product Operations Associate, you’ll treat the product development workflow and system at Remote as a product, in order to help it evolve into an efficient, high-throughput system. This role ensures that the product teams have the practices, tools, and resources to execute in a manner that enables quality at speed. You will work with other members of the Product Operations Team to prioritize and execute on projects that help the whole Product team to operate smoothly. This role reports up to the Manager of Product Operations.
Your Qualities
- Experience working with a Product team, ideally at a high-growth company.
- Product Operations has crossover with the skills developed in other product and project related work such as; product management, project management, program management, product marketing and/or business analytics. The ideal applicant will have 2 - 4 years of experience in at least one of these areas.
- An understanding that it can take a lot of work behind the scenes to make something seem simple on the surface.
- Interest in solving complex, multi-faceted issues.
- A passion for supporting a highly functioning product team.
- A strong sense of how much process is just enough.
- Writes and speaks fluent English.
Role Responsibilities
- Collaborate: Work closely with other members of the Product Operations Team to design and implement ways to ensure the rest of the Product Team can perform their roles under the best possible circumstances.
- Project Management: Support areas of the Product team through effective Project Management. Building and launching new features is a cross functional effort, and you will assist teams in aligning on vision, managing stakeholders and keeping to timeframes.
- Define and Implement Efficient Processes: Become a subject matter expert on relevant internal workflows, identifying areas of improvement. If the teams aren’t using the system, iterate so it meets their needs. Get feedback early and often from Stakeholders to make sure you are working towards the right solution.
- Bridge the Gap: Serve as a link between the Product team and other departments in the company. Ensure clear understanding and efficient collaboration on specific product initiatives across teams.
- Documentation: Keep Product department internal pages up-to-date so they are reliable sources of truth for the entire company.
- Regular Communication of Product Updates: Support the team in updating, managing and maintaining the Roadmap. Share progress updates and outcomes to stakeholders as needed.
- Improving Data Accessibility: Support the usage of tools aimed at enhancing product outcomes. Ensure that product data and insights are easily accessible for data-driven decision making.
- Feedback Management: Support the process for collecting and analyzing feedback from customers and internal teams. Use this feedback to provide valuable insights to the Product team for continuous product improvement.
Practicals
- You'll report to: Manager of Product Operations
- Team: Product
- Location: For this position we welcome everyone to apply, but we will prioritise applications from the following locations as we encourage our teams to diversify; LATAM and EMEA.
- Start date: As soon as possible
Remote Compensation Philosophy
Remote's Total Rewards philosophy is to ensure fair, unbiased compensation and fair equitypayalong with competitive benefits in all locations in which we operate. We do not agree to or encourage cheap-labor practices and therefore we ensure to pay above in-location rates. We hope to inspire other companies to support global talent-hiring and bring local wealth to developing countries.
At first glance our salary bands seem quite wide - here is some context. At Remote we have international operations and a globally distributed workforce. We use geo ranges to consider geographic pay differentials as part of our global compensation strategy to remain competitive in various markets while we hiring globally.
The base salary range for this full-time position is $34,000 to $74,000. Our salary ranges are determined by role, level and location, and our job titles may span more than one career level. The actual base pay for the successful candidate in this role is dependent upon many factors such as location, transferable or job-related skills, work experience, relevant training, business needs, and market demands. The base salary range may be subject to change.
Application process
- Interview with recruiter
- Interview with future manager
- Interview x 2 with team members (no managers present)
- Interview with VP Product
- Prior employment verification check
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Benefits
- work from anywhere
- unlimited personal time off (minimum 4 weeks)
- quarterly company-wide day off for self care
- flexible working hours (we are async)
- 16 weeks paid parental leave
- mental health support services
- stock options
- learning budget
- home office budget & IT equipment
- budget for local in-person social events or co-working spaces
How you’ll plan your day (and life)
We work async at Remote which means you can plan your schedule around your life (and not around meetings). Read more at remote.com/async.
You will be empowered to take ownership and be proactive. When in doubt you will default to action instead of waiting. Your life-work balance is important and you will be encouraged to put yourself and your family first, and fit work around your needs.
If that sounds like something you want, apply now!
How to apply
- Please fill out the form below and upload your CV with a PDF format.
- We kindly ask you to submit your application and CV in English, as this is the standardised language we use here at Remote.
- If you don’t have an up to date CV but you are still interested in talking to us, please feel free to add a copy of your LinkedIn profile instead.
We will ask you to voluntarily tell us your pronouns at interview stage, and you will have the option to answer our anonymous demographic questionnaire when you apply below. As an equal employment opportunity employer it’s important to us that our workforce reflects people of all backgrounds, identities, and experiences and this data will help us to stay accountable. We thank you for providing this data, if you chose to.