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+30d

Payroll & Benefits Manager (Hybrid)

Daxko600 University Park Pl, Birmingham, AL 35209, USA, Remote

Daxko is hiring a Remote Payroll & Benefits Manager (Hybrid)

Company Description

Daxko powers health & wellness throughout the world. Every day our team members focus their passion and expertise in helping health & wellness facilities operate efficiently and engage their members.

Whether a neighborhood yoga studio, a national franchise with locations in every city, a YMCA or JCC--and every type of organization in between--we build solutions that make every aspect of running and being a member of a health and wellness organization easier and delightful. 

Job Description

As the Payroll and Benefits Manager, you are responsible for the accurate and efficient administration of Daxko’s full-cycle payroll and benefits function, but honestly, at Daxko it is SO much more than just a function. You have the knowledge, the ownership, and pride in your work and craft. You must also have the desire to help team members find an answer and the interpersonal skills to work well with others across the company.

The Payroll and Benefits Manager reports to the Controller.

As a supervisor, you will: 

  • Grow and develop a nimble and solutions-based payroll team
  • Oversee the daily workflow of the department
  • Directly manage and mentor team members to help them develop their payroll and benefits skill sets
  • Recruit, interview, hire and train new staff
  • Provide constructive and timely performance evaluations
  • Handle discipline and termination of employees in accordance with company policy

You will also:

  • Maintain accurate and complete electronic personnel records
  • Manage multi-state bi-weekly hourly payroll and semi-monthly salaried payrolls for 500+ team members
  • Be responsible for the administration and compliance of primary, supplementary, and ancillary company benefits programs
  • Serve as primary contact for all team members regarding benefits and payroll
  • Ensure compliance with all applicable state and federal wage and hour laws.
  • Be responsible for all multi-state taxation activities related to payroll, including federal, state and local tax
  • Conduct new hire orientation to educate team members about their benefits and payroll and ensure a smooth end-to-end onboarding experience
  • Act as a liaison to all benefit vendors and third-party administrators
  • Coordinate benefit-related events such as health fairs and open enrollment
  • Be responsible for all benefit plan compliance; including federal, state, and local requirements; supporting internal and external audits
  • Develop and execute benefit and payroll integration strategy for new acquisitions
  • Provide timely standard reporting to Leadership, Accounting and Auditors

Qualifications

  • Multi-state payroll experience
  • Five (5+) years of ADP Payroll experience
  • Five (5+) years of benefits administration experience
  • 401(k) administration
  • Healthcare plan design
  • Solid understanding of payroll and payroll tax law is a must
  • Working understanding of health care reform and benefit compliance
  • Desire to provide exceptional customer service
  • Proven experience in report generation including queries and report writing tools
  • Expert experience in Microsoft Excel
  • Ability to build efficiencies for a growing organization
  • Able to maintain confidential information
  • Excellent organizational skills and attention to detail
  • Sharp time management skills with a proven ability to meet deadlines
  • Strong analytical and problem-solving skills
  • Strong supervisory and leadership skills
  • Ability to prioritize tasks and delegate them when appropriate
  • Ability to function well in a high-paced and at times stressful environment
  • Bachelor’s degree or equivalent experience

Bonus points for: 

  • International payroll experience
  • Familiarity with self-insured healthcare plans
  • CPP (Certified Payroll Professional) or other payroll certification 

Additional Information

Daxko is dedicated to pursuing and hiring a diverse workforce. We are committed to diversity in the broadest sense, including thought and perspective, age, ability, nationality, ethnicity, orientation, and gender. The skills, perspectives, ideas, and experiences of all of our team members contribute to the vitality and success of our purpose and values.

We truly care for our team members, and this is reflected through our offices, benefits, and great perks. Some of our favorites include: 

  • Flexible paid time off 
  • Affordable health, dental, and vision insurance options
  • Monthly fitness reimbursement
  • 401(k) plan with matching
  • New-Parent Paid Leave
  • 1-month paid sabbatical every 5 years
  • Casual work environments

All your information will be kept confidential according to EEO guidelines.

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+30d

Performance Marketing Specialist (Open to Remote)

Daxko600 University Park Pl, Birmingham, AL 35209, USA, Remote

Daxko is hiring a Remote Performance Marketing Specialist (Open to Remote)

Company Description

Daxko powers health & wellness throughout the world. Every day our team members focus their passion and expertise in helping health & wellness facilities operate efficiently and engage their members.

Whether a neighborhood yoga studio, a national franchise with locations in every city, a YMCA or JCC--and every type of organization in between--we build solutions that make every aspect of running and being a member of a health and wellness organization easier and delightful. 

Job Description

As a Performance Marketing Specialist, you will support the marketing team in implementing strategies across our digital channels with a heavy emphasis on our paid media channels including Google Ads, LinkedIn Ads, and Facebook Ads. You’ll play a key role in measuring and employing strategies to improve our brands’ performance. You are highly organized, data-driven, a team player, and are passionate about your craft.

The Demand Generation Specialist reports to the Director of Demand Generation.

You will also:

  • Develop, manage and optimize our Google, LinkedIn and Facebook Ad campaigns.
  • Assist with measuring website effectiveness and provide recommendations to improve conversions
  • Develop and optimize landing pages across multiple products and campaigns.
  • Help develop and execute our overall performance marketing strategies.
  • Work cross-functionally to understand the needs of our prospects and customers.
  • Prepare and develop social media content to support and enhance our brand presence.
  • Measure and analyze digital campaign effectiveness and tweak approach as necessary to achieve key objectives.
  • Travel up to about 5%
  • Budget Responsibility: Ability to spend within approved daily or per-project basis

Qualifications

  • One (1) to Two (2) years of relevant experience
  • Experience with digital advertising platforms and strategy.
  • Experience with ad creation.
  • Experience managing an advertising budget.
  • Ability to tie success back to ROI and communicate that success to team members
  • Excellent verbal and written communication skills.
  • Excellent interpersonal and customer service skills.
  • Excellent organizational skills and attention to detail.
  • Excellent time management skills with a proven ability to meet deadlines.
  • Strong analytical and problem-solving skills.
  • Ability to prioritize tasks and to delegate them when appropriate.
  • Ability to function well in a high-paced and at times stressful environment.
  • Proficient with Microsoft Office Suite or related software.
  • High School Diploma or equivalent
  • Bachelor's degree is preferred but not required. Relevant degrees include marketing, communications, advertising, business administration

Bonus points for:

  • Experience with HubSpot, Google Analytics, SEM Rush, and Salesforce.com
  • Experience with testing methodologies and execution
  • Certifications in Google Ads and HubSpot are desirable, but not required

Additional Information

Daxko is dedicated to pursuing and hiring a diverse workforce. We are committed to diversity in the broadest sense, including thought and perspective, age, ability, nationality, ethnicity, orientation, and gender. The skills, perspectives, ideas, and experiences of all of our team members contribute to the vitality and success of our purpose and values.

We truly care for our team members, and this is reflected through our offices, benefits, and great perks. Some of our favorites include: 

  • Flexible paid time off 
  • Affordable health, dental, and vision insurance options
  • Monthly fitness reimbursement
  • 401(k) matching
  • New-Parent Paid Leave
  • 1-month paid sabbatical every 5 years
  • Casual work environments

All your information will be kept confidential according to EEO guidelines.

Follow along with the Daxko Nation on Instagram and Facebook

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+30d

Retention Specialist

Daxko600 University Park Pl, Birmingham, AL 35209, USA, Remote

Daxko is hiring a Remote Retention Specialist

Company Description

Daxko powers health & wellness throughout the world. Every day our team members focus their passion and expertise in helping health & wellness facilities operate efficiently and engage their members.

Whether a neighborhood yoga studio, a national franchise with locations in every city, a YMCA or JCC--and every type of organization in between--we build solutions that make every aspect of running and being a member of a health and wellness organization easier and delightful. 

Job Description

The Retention Specialist is responsible for customer and revenue retention and problem-solving via system optimization, new products, and best practices. This position will work closely with customer service, customer success, adoption, sales, and finance teams to create an exceptional experience for customers who are considering ending their contract or have ended their contract with Daxko.  

The Retention Specialist reports to the Retention & Operations Manager, Agency. 

Essential Duties/Responsibilities: 

  • Act as a direct line of support to improve the Agency experience for all Daxko customers 

  • Facilitate methods for increased customer engagement (performance reporting, proactive outreach, etc.) with Agency Services, creating happier clients and accelerating organic growth 

  • Analyze Agency cancellation trends to determine and help Retention & Operations Team resolve any persistent issues causing client churn 

  • Assist with day-to-day operations on the Agency support team, including direct client support in high volume situations 

  • Leverage industry knowledge (incl. but not limited to digital advertising, search engine optimization, website performance/analytics, web design) to advance and improve current product offerings as the digital marketing landscape evolves 

  • Spearhead quality assurance efforts on existing Agency Services to align product with service level agreement and client expectations 

  • No Travel Required 

  • No Budget Responsibilities 

Note that these requirements are representative, but not all-inclusive, of the duties required to perform this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

Qualifications

  • Bachelor's degree OR equivalent experience required 

  • Minimum six (6) to twelve (12) months of experience in customer retention. 

  • WordPress experience.  

  • Experience with SEM tools (Google Analytics, Adwords, & Facebook) 

  • Direct customer interaction experience. 

  • Experience managing multiple customer accounts at one time. 

  • Comfortable working with a team in a fast-paced environment, and ability to prioritize/meet deadlines within specific time constraints. 

  • Extreme attention to detail. 

  • Ability to effectively work on your own, with a team, and with customers. 

  • Strong English, editorial, and creative writing skills. 

 

Additional Information

Daxko is dedicated to pursuing and hiring a diverse workforce. We are committed to diversity in the broadest sense, including thought and perspective, age, ability, nationality, ethnicity, orientation, and gender. The skills, perspectives, ideas, and experiences of all of our team members contribute to the vitality and success of our purpose and values.

We truly care for our team members, and this is reflected through our offices, benefits, and great perks. Some of our favorites include: 

  • Flexible paid time off 
  • Affordable health, dental, and vision insurance options
  • Monthly fitness reimbursement
  • 401(k) matching
  • New-Parent Paid Leave
  • 1-month paid sabbatical every 5 years
  • Casual work environments

All your information will be kept confidential according to EEO guidelines.

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Apply for this job

+30d

Vice President, Digital Marketing Agency (Open to remote)

Daxko600 University Park Pl, Birmingham, AL 35209, USA, Remote

Daxko is hiring a Remote Vice President, Digital Marketing Agency (Open to remote)

Company Description

Daxko powers health & wellness throughout the world. Every day our team members focus their passion and expertise in helping health & wellness facilities operate efficiently and engage their members.

Whether a neighborhood yoga studio, a national franchise with locations in every city, a YMCA or JCC--and every type of organization in between--we build solutions that make every aspect of running and being a member of a health and wellness organization easier and delightful. 

Job Description

As the Agency Vice President, you are responsible for leading Daxko’s Digital Marketing Agency. This leadership role requires a business owner mindset and someone who can manage leading a team responsible for product and services development, client experience, digital marketing services, website design & development, cross-product integration, and sales enablement for Daxko’s internal Agency - an Agency that serves all three of Daxko’s key markets, Nonprofit Enterprise, Club Enterprise, and SMB. Daxko’s Agency services are in high demand and you would be in charge of creating and executing a strategic plan to meet market needs and business goals, all while creating a rewarding culture and career growth for the Agency team members.  

The Vice President, Agency reports to the Senior Vice President of Experience. 

As a leader, you will: 

  • Direct and control the activities of the Agency functional area through subordinate leaders within the functional organization with responsibility for results, including costs, and methods of operation.  
  • Be responsible for the planning, staffing, budgeting, managing expense priorities, and recommending and implementing changes to methods. 
  • Support the Agency Technology, Design & Development, Retention and Operations, and Account Strategy & Services Team Managers in leading their own teams of individual contributors and team leads. 

You will also:

  • Oversee all internal operations of the Agency. 
  • Maximize the Agency’s operating performance to help achieve Daxko’s financial goals. 
  • Develop strategic plans for achieving short-term and long-term business-unit goals and effectively communicate those plans, progress, and performance to Agency team, companywide, Senior Leadership Team, and Board audiences. 
  • Achieve Agency retention & churn goals by effectively supporting the Retention & Operations Team Manager who oversees all the Agency’s client escalation, retention, and churn processes, along with all operational best practices and procedures. 
  • Achieve Agency client experience goals by effectively supporting the Account Strategy & Services Team Manager who oversees all the Agency’s digital marketing services and account management. 
  • Achieve Agency design and development goals by effectively supporting the Website Team Manager who oversees all our website design, development, support, and product development. 
  • Form strong relationships with the executives from top clients across Daxko. 
  • Partner with Sales and Marketing leaders in achieving Daxko’s Agency sales goals. 
  • Partner with Product leaders across the business to ensure alignment in product development and initiatives. 
  • Own the Agency brand and alignment with the Daxko parent company and all its sister brands. 
  • Keep the Agency Team engaged, up-to-speed, and in alignment with Daxko and Agency-specific initiatives. 

Qualifications

  • Proven leader with 10+ years of experience leading and building teams, recognized for their ability to deliver results.  
  • Experience managing $2M+ amount in functional department budget. 
  • 5+ years’ experience with digital marketing tactics and strategies, including website development. 
  • Experience interacting with strategic customers. 
  • Experience building a product line strategy. 
  • Experience building a team and creating multiple growth paths. 
  • Experience managing high-performing teams. 
  • Experience building new teams, systems, and processes. 
  • Experience in a new, high-growth business, or startup. 
  • Strong data analytics and strategy background. 
  • Experience presenting digital marketing strategy to C-Suite and executive audiences. 
  • Ability to work cross-functionally to achieve goals. 
  • Experience working with sales and selling digital marketing services. 
  • Knowledge of digital marketing concepts and how to communicate their value (e.g., content strategy, email marketing, SEO, PPC, social media, website development). 
  • Knowledge of website development concepts and how to communicate their value (e.g., WordPress, automation, webhooks, embeds, APIs and Gateways, JavaScript, HTML, CSS). 
  • Strong listening and influencing skills. 
  • Excellent verbal and written communication skills. 
  • Highly organized and self-motivated. 
  • Proven ability to multi-task across various complex projects. 
  • Bachelor’s degree or higher in marketing, communications, business, or similar/relevant field OR equivalent work experience. 

Bonus points for: 

  • 10+ years of experience working in digital marketing preferably at a digital marketing agency. 
  • Experience working in technology and SAAS industry. 
  • Experience working in the health and wellness industry. 

Additional Information

Daxko is dedicated to pursuing and hiring a diverse workforce. We are committed to diversity in the broadest sense, including thought and perspective, age, ability, nationality, ethnicity, orientation, and gender. The skills, perspectives, ideas, and experiences of all of our team members contribute to the vitality and success of our purpose and values.

We truly care for our team members, and this is reflected through our offices, benefits, and great perks. Some of our favorites include: 

  • Flexible paid time off 
  • Affordable health, dental, and vision insurance options
  • Monthly fitness reimbursement
  • 401(k) plan with matching
  • New-Parent Paid Leave
  • 1-month paid sabbatical every 5 years
  • Casual work environments

All your information will be kept confidential according to EEO guidelines.

See more jobs at Daxko

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+30d

User Experience (UX) Designer - Club Automation (Open to Remote)

DaxkoS Wacker Dr, Chicago, IL 60606, USA, Remote
agilefigmasketchDesignmobilescrumiosUXandroid

Daxko is hiring a Remote User Experience (UX) Designer - Club Automation (Open to Remote)

Company Description

Daxko powers health & wellness throughout the world. Every day our team members focus their passion and expertise in helping health & wellness facilities operate efficiently and engage their members.

Whether a neighborhood yoga studio, a national franchise with locations in every city, a YMCA or JCC--and every type of organization in between--we build solutions that make every aspect of running and being a member of a health and wellness organization easier and delightful. 

Job Description

At Daxko, our product design team consists of UX generalists who lead the full spectrum of user research, interaction design, visual design, and usability testing.  The UX Designer’sprimary responsibility will be to craft user experiences that set our products apart from the competition by truly understanding our customer’s needs and delivering valuable solutions to market problems.

This is a great opportunity for growth, experimentation, and the challenge to create something truly remarkable – all while having the support of an executive team that understands the importance of a Lean UX process. As a UX Designer, you will help shape the vision for groundbreaking applications that affect millions of people in their daily health and fitness routines. The UX Designer reports to the Director, Product Management.

Your Responsibilities:

  • Proven track record of collaborating with product managers, technical leads, customers, and other stakeholders to understand, define, and clarify requirements
  • Experience earning buy-in for ideas, designs, and best practices, as well as motivating and inspiring stakeholders
  • Use research methods such as participatory design, ethnographic studies, and user interviews to learn how users think and behave. Use that research to help drive your innovative concepts forward
  • Experience creating and validating personas and leveraging that knowledge to help your team make better decisions
  • Comfortable quickly creating low fidelity concepts for developers or for feedback from customers or other stakeholders
  • Experience producing high-fidelity designs using tools like Invision, Sketch, Figma or Adobe XD, and working with developers to implement
  • Experience partnering with Product to identify and validate problems worth solving
  • Experience validating designs with users through usability testing methods such as unmoderated testing, moderated testing, and A/B testing, as well as comfort learning and using the tools needed to facilitate testing
  • Comfortable facilitating workshops to identify/understand user needs
  • Ability to seek out and interpret data that may help inform design decisions. Comfort learning and leveraging analytics tools (like Pendo or Google Analytics) to draw insights from user behavior
  • Apply lean UX best practices to your UX responsibilities
  • Be a tireless advocate for exceptional user experience
  • Help develop design patterns and apply them to your designs
  • Less than 10% travel required based on research needs

Qualifications

  • Detail oriented, manages time and objectives effectively
  • Excellent communicator in person, on the phone, in email
  • Loves testing out new approaches, knows how to measure the impact and adjust
  • A positive attitude and a passion for working with strong, collaborative teams. 
  • Not afraid of conflict – able to check your ego at the door for the benefit of the product and team
  • Flexible - change and uncertainty don’t faze you
  • Strong interpersonal and client management skills
  • Experience with Agile development methodologies—Scrum and Kanban in particular
  • Demonstrated ability to work with business stakeholders and technical teams to understand, analyze, and document requirements
  • Ability to use wireframing tools to prototype new functionality
  • Strong visual design skills
  • Strong interaction design skills
  • Knowledgeable with web frameworks such as Bootstrap, and iOS and Android human interface guidelines including Android material design
  • Experience in user research and testing
  • At least two (2) years of relevant UX design experience
  • Experience with Agile development methodologies—Scrum and Kanban in particular

 

Bonus Points for:

  • Two (2) or four (4) year degree in Design, Human Computer Interaction, or a related field or equivalent practical experience.
  • Four (4+) years of experience designing business-oriented web or mobile applications
  • Pendo experience is a plus
  • Knowledge and practical experience with Lean UX methods and tools
  • Enterprise software design experience strongly preferred
  • Prior experience working with an Agile Product Owner strongly preferred
  • Experience working with remote teams a plus

Additional Information

Daxko is dedicated to pursuing and hiring a diverse workforce. We are committed to diversity in the broadest sense, including thought and perspective, age, ability, nationality, ethnicity, orientation, and gender. The skills, perspectives, ideas, and experiences of all of our team members contribute to the vitality and success of our purpose and values.

We truly care for our team members, and this is reflected through our offices, benefits, and great perks. Some of our favorites include: 

  • Flexible paid time off 
  • Affordable health, dental, and vision insurance options
  • Monthly fitness reimbursement
  • 401(k) matching
  • New-Parent Paid Leave
  • 1-month paid sabbatical every 5 years
  • Casual work environments

All your information will be kept confidential according to EEO guidelines.

See more jobs at Daxko

Apply for this job

+30d

Sales Engineer (Open to Remote)

DaxkoS Wacker Dr, Chicago, IL 60606, USA, Remote

Daxko is hiring a Remote Sales Engineer (Open to Remote)

Company Description

Daxko powers health & wellness throughout the world. Every day our team members focus their passion and expertise in helping health & wellness facilities operate efficiently and engage their members.

Whether a neighborhood yoga studio, a national franchise with locations in every city, a YMCA or JCC--and every type of organization in between--we build solutions that make every aspect of running and being a member of a health and wellness organization easier and delightful. 

Job Description

As a Sales Engineer, you will analyze and advise prospects and clients alike, helping drive new and additional business for the company. You will be responsible for analyzing the executive and user-level needs and challenges to create compelling ROI metrics and value combined with presenting an in-depth product demonstration of how the solution provides value.  In addition, you will act as a liaison from the sales team to the other functional teams within Daxko around technical abilities.

The Sales Engineer reports to the Director, Sales Engineers.

You will also:

  • Consult with prospects to evaluate their current situation and determine critical business needs
  • Assist Account Executives in building a business case for Daxko's solutions
  • Respond to prospects’ and clients' technical needs and questions onsite, via phone, or written communication and/or in conjunction with the Account Executive
  • Assist in delivering Daxko's value proposition for multiple product lines to prospects via phone calls, technical presentations, product demonstrations, and written communications 
  • Document customer needs uncovered in the sales process and relay information to Product Management and Marketing teams
  • Prepare and customize sales collateral and/or demos, particularly for strategic accounts
  • Report sales activity along product lines in CRM
  • Maintain expert-level knowledge around Daxko solutions; this role will focus on CRM solutions
  • Travel up to 25%

Qualifications

  • Bachelor’s degree or four (4) years of equivalent professional experience
  • Two (2+) years of SaaS experience
  • Prior technical presentation experience
  • Experience using a CRM software, such as Salesforce
  • High level of business acumen
  • Ability to ask questions around difficult concepts to a range of audiences
  • Top-notch presentation and communications skills
  • Strong computer and multi-tasking skills
  • Ability to work independently, take initiative, and demonstrate accountability
  • Ability to self-direct to handle and prioritize requests
  • Ability to build rapport with clients and prospects over the phone and in person
  • Professional-level knowledge of Microsoft Excel, Outlook, and PowerPoint
  • Proficient organizational/time management skills and attention to detail
  • Maintain a positive attitude while working with a team
  • Comfortable in a high-paced, dynamic work environment

Additional Information

Daxko is dedicated to pursuing and hiring a diverse workforce. We are committed to diversity in the broadest sense, including thought and perspective, age, ability, nationality, ethnicity, orientation, and gender. The skills, perspectives, ideas, and experiences of all of our team members contribute to the vitality and success of our purpose and values.

We truly care for our team members, and this is reflected through our offices, benefits, and great perks. Some of our favorites include: 

  • Flexible paid time off 
  • Affordable health, dental, and vision insurance options
  • Monthly fitness reimbursement
  • 401(k) matching
  • New-Parent Paid Leave
  • 1-month paid sabbatical every 5 years
  • Casual work environments

All your information will be kept confidential according to EEO guidelines.

Follow along with the Daxko Nation on Instagram and Facebook

See more jobs at Daxko

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+30d

API Support Engineer

Daxko600 University Park Pl, Birmingham, AL 35209, USA, Remote

Daxko is hiring a Remote API Support Engineer

Company Description

Daxko powers health & wellness throughout the world. Every day our team members focus their passion and expertise in helping health & wellness facilities operate efficiently and engage their members.

Whether a neighborhood yoga studio, a national franchise with locations in every city, a YMCA or JCC--and every type of organization in between--we build solutions that make every aspect of running and being a member of a health and wellness organization easier and delightful. 

Job Description

The API Services Engineer is responsible for inbound API-related cases from Customer Service; determine the root cause and either resolve or escalating to other team members or teams as required. This position is the communication champion between Customer Service, services, development, and TechOps to ensure system wide incidents or issues are known and case resources coordinated.

In this role, you will...

  • Help our clients integrate with our application program interface (API)
  • Resolve and triage tickets escalated from Customer Service teams
  • Effectively communicate with internal and external customers
  • Be able to discuss API features, functionality, and integration with various people within an organization (from developers to CEOs)
  • Investigate, diagnose, and solve system issues via research and testing.
  • Be comfortable using coding samples and snippets of code to communicate with developer clients
  • Learn the API product in depth to be able to answer product knowledge on the fly
  • On-call rotation on API Support

Qualifications

  • Ability to master our API's functionality
  • Creatively apply our API functionality to solve the use case
  • Strong interpersonal and communication skills
  • Strong computer and multi-tasking skills
  • Ability to work cross-functionally and maintain exceptional cross-team communication
  • Train and teach others how to use product(s)
  • Ability to identify an alternative approach that might help trainees who are having difficulties
  • Strong analytical and problem-solving skills
  • Ability to work independently; take initiative
  • Excellent time management skills with a proven ability to meet deadlines
  • Able to maintain professionalism and act with integrity

Preferred Education and Experience:

  • Bachelor’s Degree in Business, Computer Science or related field
  • Technical Services experience preferred
  • Knowledge of or experience with web technologies (HTML, CSS, Javascript, etc.)

Additional Information

Our company, with a culture of collaboration, action, and entrepreneurship, has a well-deserved reputation of providing “career defining” opportunities for team members willing to pursue them.

With a high value placed on taking care of our customers and our team members, we have frequently been recognized locally and nationally as best workplaces.

We truly care for our team members, and this is reflected through our offices, benefits, and great perks. Some of our favorites include:

  • Flexible paid time off 
  • Affordable health insurance options
  • 8 paid holidays + 1 floating holiday
  • Monthly fitness reimbursement
  • 401(k) matching
  • Casual work environment
  • Plenty of free food and caffeine

All your information will be kept confidential according to EEO guidelines.

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+30d

Associate Marketing Operations Specialist (Open to Remote)

Daxko600 University Park Pl, Birmingham, AL 35209, USA, Remote

Daxko is hiring a Remote Associate Marketing Operations Specialist (Open to Remote)

Company Description

Daxko powers health & wellness throughout the world. Every day our team members focus their passion and expertise in helping health & wellness facilities operate efficiently and engage their members.

Whether a neighborhood yoga studio, a national franchise with locations in every city, a YMCA or JCC--and every type of organization in between--we build solutions that make every aspect of running and being a member of a health and wellness organization easier and delightful. 

Job Description

The Associate Marketing Operations Specialist leverages technology, systems, processes, and data to directly impact marketing strategy and operational functions of the marketing organization, ultimately supporting the achievement of company objectives and sales targets.

Essential Duties/Responsibilities: 

  • Support marketing initiatives that impact demand generation, sales enablement, and pipeline effectiveness 

  • Execute operations efficiency strategies set by Marketing Operations Manager 

  • Build data architecture, system optimizations, and dashboards that enable effective reporting of departmental KPIs for visibility into marketing performance 

  • Create standard operating procedures and train team on Marketing technology stack, including Salesforce.com, HubSpot, Vidyard, Monday.com etc., serving as an internal resource to optimize technology 

  • Collaborate with Sales, IT, tech ops, Salesforce administrators, development teams and other internal operational teams to ensure alignment and maximize effectiveness  

  • Identify and recommend opportunities to automate, clarify, and align existing operational processes  

  • Follow Agile principles of project initiation, planning, design, execution, verification, maintenance, and performance/monitoring 

  • 5% travel required 

Qualifications

  • Proven track record of establishing alignment across teams to reach goals 

  • Excellent time management and prioritization skills 

  • Excellent verbal and written communication skills 

  • Excellent interpersonal and customer service skills 

  • Excellent organizational skills and attention to detail 

  • Strong analytical and problem-solving skills 

  • Proficient with Microsoft Office Suite or related software, including MS Excel 

Education and Experience: 

  • High School Diploma or equivalent experience 

  • Six (6) months to One (1) year of relevant marketing, sales, or operations experience 

  • Light to intermediate experience with CRMs and/or Marketing Automation Platforms 

Preferred Qualifications:  

  • One (1) to Two (2) years of relevant marketing, sales, or operations experience 

  • Proficiency in CRMs and Marketing Automation Platforms, with Salesforce and/or HubSpot experience a plus 

  • Basic understanding of HTML and CSS to troubleshoot frontend issues 

  • Associate or degree or equivalent experience in Marketing, Business, or other relevant field 

Additional Information

Daxko is dedicated to pursuing and hiring a diverse workforce. We are committed to diversity in the broadest sense, including thought and perspective, age, ability, nationality, ethnicity, orientation, and gender. The skills, perspectives, ideas, and experiences of all of our team members contribute to the vitality and success of our purpose and values.

We truly care for our team members, and this is reflected through our offices, benefits, and great perks. Some of our favorites include: 

  • Flexible paid time off 
  • Affordable health, dental, and vision insurance options
  • Monthly fitness reimbursement
  • 401(k) plan with matching
  • New-Parent Paid Leave
  • 1-month paid sabbatical every 5 years
  • Casual work environments

All your information will be kept confidential according to EEO guidelines.

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+30d

Demand Generation Specialist (Open to Remote)

Daxko600 University Park Pl, Birmingham, AL 35209, USA, Remote

Daxko is hiring a Remote Demand Generation Specialist (Open to Remote)

Company Description

Daxko powers health & wellness throughout the world. Every day our team members focus their passion and expertise in helping health & wellness facilities operate efficiently and engage their members.

Whether a neighborhood yoga studio, a national franchise with locations in every city, a YMCA or JCC--and every type of organization in between--we build solutions that make every aspect of running and being a member of a health and wellness organization easier and delightful. 

Job Description

As a Demand Generation Specialist, you will support the marketing team in implementing strategies across our digital channels with a heavy emphasis on our paid media channels including Google Ads, LinkedIn Ads, and Facebook Ads. You’ll play a key role in measuring and employing strategies to improve our brands’ performance. You are highly organized, data-driven, a team player, and are passionate about your craft.

The Demand Generation Specialist reports to the Director of Demand Generation.

You will also:

  • Develop, manage and optimize our Google, LinkedIn and Facebook Ad campaigns.
  • Assist with measuring website effectiveness and provide recommendations to improve conversions
  • Develop and optimize landing pages across multiple products and campaigns.
  • Help develop and execute our overall performance marketing strategies.
  • Work cross-functionally to understand the needs of our prospects and customers.
  • Prepare and develop social media content to support and enhance our brand presence.
  • Measure and analyze digital campaign effectiveness and tweak approach as necessary to achieve key objectives.
  • Travel up to about 5%
  • Budget Responsibility: Ability to spend within approved daily or per-project basis

Qualifications

  • One (1) to Two (2) years of relevant experience
  • Experience with digital advertising platforms and strategy.
  • Experience with ad creation.
  • Experience managing an advertising budget.
  • Ability to tie success back to ROI and communicate that success to team members
  • Excellent verbal and written communication skills.
  • Excellent interpersonal and customer service skills.
  • Excellent organizational skills and attention to detail.
  • Excellent time management skills with a proven ability to meet deadlines.
  • Strong analytical and problem-solving skills.
  • Ability to prioritize tasks and to delegate them when appropriate.
  • Ability to function well in a high-paced and at times stressful environment.
  • Proficient with Microsoft Office Suite or related software.
  • High School Diploma or equivalent
  • Bachelor's degree is preferred but not required. Relevant degrees include marketing, communications, advertising, business administration

Bonus points for:

  • Experience with HubSpot, Google Analytics, SEM Rush, and Salesforce.com
  • Experience with testing methodologies and execution
  • Certifications in Google Ads and HubSpot are desirable, but not required

Additional Information

Daxko is dedicated to pursuing and hiring a diverse workforce. We are committed to diversity in the broadest sense, including thought and perspective, age, ability, nationality, ethnicity, orientation, and gender. The skills, perspectives, ideas, and experiences of all of our team members contribute to the vitality and success of our purpose and values.

We truly care for our team members, and this is reflected through our offices, benefits, and great perks. Some of our favorites include: 

  • Flexible paid time off 
  • Affordable health, dental, and vision insurance options
  • Monthly fitness reimbursement
  • 401(k) matching
  • New-Parent Paid Leave
  • 1-month paid sabbatical every 5 years
  • Casual work environments

All your information will be kept confidential according to EEO guidelines.

Follow along with the Daxko Nation on Instagram and Facebook

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+30d

Content Manager

Daxko600 University Park Pl, Birmingham, AL 35209, USA, Remote

Daxko is hiring a Remote Content Manager

Company Description

Daxko powers health & wellness throughout the world. Every day our team members focus their passion and expertise in helping health & wellness facilities operate efficiently and engage their members.

Whether a neighborhood yoga studio, a national franchise with locations in every city, a YMCA or JCC--and every type of organization in between--we build solutions that make every aspect of running and being a member of a health and wellness organization easier and delightful. 

Job Description

The Content Manager at Daxko will sit on our marketing agency team and will be responsible for managing and writing blog posts for all of our digital marketing. This position will also help the PPC team with content creation for eBooks and help the website team with content creation for websites , projects, and landing pages.

The Content Manager reports to the Website Development Manager.

Essential Duties/Responsibilities:

  • Writing various types of articles, blogs and other online resources.
  • Covering many different industry topics.
  • Providing feedback to other contributors, and editing others' content.
  • Conducting analytical projects to improve blog strategies/tactics.
  • Creating content collection forms for website clients developing new sites
  • Optimizing content for search engines (SEO) and lead generation.
  • Creating well-structured study guides and case studies.
  • Performing industry research.
  • Growing blog subscribers and expanding the overall blog's reach.
  • Contributing to long-form content projects such as eBooks.
  • Creating new content for client websites.
  • Creating Content for agency projects
  • No Travel Required
  • No Budget Responsibilities

Note that these requirements are representative, but not all-inclusive, of the duties required to perform this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Qualifications

Required Skills/Abilities:

  • Excellent SEO focused content writing skills.
  • An analytical mind and interest in using data to optimize/scale blog marketing strategies and tactics.
  • Excellent verbal and written communication skills.
  • Excellent interpersonal and customer service skills.
  • Excellent organizational skills and attention to detail.
  • Excellent time management skills with a proven ability to meet deadlines.
  • Strong problem-solving skills.
  • Ability to prioritize tasks and to delegate them when appropriate.
  • Ability to function well in a high-paced and at times stressful environment.
  • Proficient with Microsoft Office Suite or related software.
  • Knowledge of digital marketing concepts (e.g. content, email, SEO, PPC, social media).
  • A passion and strong understanding of the industry.
  • Understanding our business' mission and vision.
  • Exceptional writing and editing skills.
  • Ability to adopt the style, tone, and voice of our business
  • Excellent organizational skills to work independently and manage projects with many moving parts.

Required Education and Experience:

  •  High school diploma or equivalent experience
  • Two (2) to three (3) years of marketing and content creation experience.
  • Experience and knowledge in content writing best practices.

Additional Information

Daxko is dedicated to pursuing and hiring a diverse workforce. We are committed to diversity in the broadest sense, including thought and perspective, age, ability, nationality, ethnicity, orientation, and gender. The skills, perspectives, ideas, and experiences of all of our team members contribute to the vitality and success of our purpose and values.

We truly care for our team members, and this is reflected through our offices, benefits, and great perks. Some of our favorites include: 

  • Flexible paid time off 
  • Affordable health, dental, and vision insurance options
  • Monthly fitness reimbursement
  • 401(k) matching
  • New-Parent Paid Leave
  • 1-month paid sabbatical every 5 years
  • Casual work environments

All your information will be kept confidential according to EEO guidelines.

 

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+30d

Social Media Marketing Specialist (Open to Remote)

Daxko600 University Park Pl, Birmingham, AL 35209, USA, Remote

Daxko is hiring a Remote Social Media Marketing Specialist (Open to Remote)

Company Description

Daxko powers health & wellness throughout the world. Every day our team members focus their passion and expertise in helping health & wellness facilities operate efficiently and engage their members.

Whether a neighborhood yoga studio, a national franchise with locations in every city, a YMCA or JCC--and every type of organization in between--we build solutions that make every aspect of running and being a member of a health and wellness organization easier and delightful. 

Job Description

As a Social Media Marketing Specialist, you will be responsible for running social media campaigns across multiple brands in the fitness software industry, similar to running campaigns at an agency, but with the benefits of working on an in-house team. You must be highly organized, quick to adapt, a self-starter, and an excellent verbal and written communicator with a passion for doing what it takes to become an expert on fitness business management.

The Social Media Marketing Specialist reports to the Director of Demand Generation

You will also:

  • Prepare and develop daily social media content to support and enhance the organization's brand and operations.
  • Monitor, post to, and analyze social media channels to build a community of followers and enhance interaction on all social platforms.
  • Create strategies, analyze performance, optimize to achieve goals, and manage a large budget on multiple social media platforms
  • Engage with private and public industry groups across social platforms
  • Keep current with and leverage emerging social media platforms and trends
  • Respond to comments and inbound messages on behalf of the brand, channeling to the appropriate internal teams as needed
  • Report on the effectiveness of social media campaigns and tweak your approach as necessary to achieve key metrics
  • Travel up to 5% 
  • Budget Responsibility: Ability to spend within defined daily or campaign-specific budgets

Qualifications

  • High School Diploma or equivalent
  • One (1) to Two (2) years of relevant experience
  • Knowledge & experience testing social media strategies and audiences   
  • Knowledge & experience running social media ads to drive leads
  • Data-driven and able to tie success back to ROI
  • Excellent verbal and written communication skills.
  • Excellent interpersonal and customer service skills.
  • Excellent organizational skills and attention to detail.
  • Excellent time management skills with a proven ability to meet deadlines.
  • Strong analytical and problem-solving skills.
  • Ability to prioritize tasks and to delegate them when appropriate.
  • Ability to function well in a high-paced and at times stressful environment.
  • Proficient with Microsoft Office Suite or related software.

Bonus points for:

  • Ability to design social-specific graphics within brand standards.
  • Strong copywriting skills
  • Bachelor's degree in relevant field like Marketing, Business, Journalism
  • Hubspot certifications would be an added bonus

Additional Information

Daxko is dedicated to pursuing and hiring a diverse workforce. We are committed to diversity in the broadest sense, including thought and perspective, age, ability, nationality, ethnicity, orientation, and gender. The skills, perspectives, ideas, and experiences of all of our team members contribute to the vitality and success of our purpose and values.

We truly care for our team members, and this is reflected through our offices, benefits, and great perks. Some of our favorites include: 

  • Flexible paid time off 
  • Affordable health, dental, and vision insurance options
  • Monthly fitness reimbursement
  • 401(k) matching
  • New-Parent Paid Leave
  • 1-month paid sabbatical every 5 years
  • Casual work environments

All your information will be kept confidential according to EEO guidelines.

Follow along with the Daxko Nation on Instagram and Facebook

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+30d

Specialty Product Representative (Open to Remote)

Daxko600 University Park Pl, Birmingham, AL 35209, USA, Remote

Daxko is hiring a Remote Specialty Product Representative (Open to Remote)

Company Description

Daxko powers health & wellness throughout the world. Every day our team members focus their passion and expertise in helping health & wellness facilities operate efficiently and engage their members.

Whether a neighborhood yoga studio, a national franchise with locations in every city, a YMCA or JCC--and every type of organization in between--we build solutions that make every aspect of running and being a member of a health and wellness organization easier and delightful. 

Job Description

The Specialty Product Representative will focus on selling our key card solutions across multiple markets. We are looking for that perfect mix of a fast-learning, energetic, optimistic, results-oriented individual. In this role, opportunities are developed via phone and email with no outside travel. Closed deals mean commission and exceeding quota has its rewards, too. But you have to be driven to win.

Essential Duties/Responsibilities: 

  • Manage inbound and outbound communications from existing customers to maintain inventory levels of keycard solutions.  

  • Ability to make prospecting efforts to find good matches for our Keycard products in YMCAs, JCCs, and other markets.   

  • Negotiate and close new business that brings value to all parties 

  • Achieve and exceed monthly sales goals 

  • Maintain and accurately  forecast Keycard sales pipeline 

  • Effectively communicate and collaborate with all sales team members  

  • Easily adopt to changes as the Keycard business evolves 

Qualifications

Required Skills/Abilities: 

  • Ability to stay organized and manage a territory in a fast-paced, activity-driven environment 

  • Extreme ownership of responsibilities and drive to excel 

  • Excellent verbal and written communication skills 

  • Excellent sales and customer service skills 

  • Ability to listen to understand the client’s needs before offering solutions 

  • Motivated by the hunt and always looking for the next prospect 

  • Excellent time management skills with a proven ability to meet deadlines. 

  • Ability to function well in a high-paced and at times stressful environment. 

  • Proficient with Microsoft Office Suite or related software. 

Required Education and Experience: 

  • Bachelor’s Degree or equivalent experience 

  • One (1) year of sales or customer service experience 

Preferred Education and Experience:  

  • Bachelor’s Degree 

  • One (1) to two (2) years of sales or customer service experience 

  • Inside Sales experience is preferred 

  • Experience making cold calls 

  • Experience with inventory management 

  • Experience in the health and wellness industry 

  • Knowledge of Salesforce.com 

Additional Information

Daxko is dedicated to pursuing and hiring a diverse workforce. We are committed to diversity in the broadest sense, including thought and perspective, age, ability, nationality, ethnicity, orientation, and gender. The skills, perspectives, ideas, and experiences of all of our team members contribute to the vitality and success of our purpose and values.

We truly care for our team members, and this is reflected through our offices, benefits, and great perks. Some of our favorites include: 

  • Flexible paid time off 
  • Affordable health, dental, and vision insurance options
  • Monthly fitness reimbursement
  • 401(k) plan with matching
  • New-Parent Paid Leave
  • 1-month paid sabbatical every 5 years
  • Casual work environments

All your information will be kept confidential according to EEO guidelines.

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+30d

Product Manager - SugarWOD (Open to Remote)

Daxko600 University Park Pl, Birmingham, AL 35209, USA, Remote
agileDesignmobilescrumUX

Daxko is hiring a Remote Product Manager - SugarWOD (Open to Remote)

Company Description

Daxko powers health & wellness throughout the world. Every day our team members focus their passion and expertise in helping health & wellness facilities operate efficiently and engage their members.

Whether a neighborhood yoga studio, a national franchise with locations in every city, a YMCA or JCC--and every type of organization in between--we build solutions that make every aspect of running and being a member of a health and wellness organization easier and delightful. 

Job Description

The Product Manager will work on the SugarWOD product as a part of Daxko's products and will ensure that Daxko Products deliver maximum value to customers and meet market requirements. This position will fulfill the Product Owner role on the Agile Product Team. The Product Manager reports to the VP of Product.

Your Responsibilities:

  • Operate as trusted subject matter expert in the market and understand, in depth, the target market and user base and use this knowledge to guide product decisions
  • Work within the Product Management team, and directly with customers, to understand market needs
  • Maintain deep knowledge of user behavior. Maintain dashboards, draw insights from analytics, and actively add/tweak metrics to answer new questions
  • Own all feedback channels (feature requests, churn, NPs, etc.) and proactively gather feedback directly through targeted interviews, surveys, workshops, etc. Draw insights from this data to inform strategy and prioritization
  • Maintain deep knowledge of direct competitor products and the market's perception of them. Use knowledge of competitors to inform strategy and prioritization
  • Autonomously drive validation of new features and roadmap initiatives through discovery techniques
  • Maintain businesses cases for roadmap initiatives to show how they align with company goals and objectives
  • Prioritize the backlog based on business value and serve as the point person for engineers and UX designers
  • Create and track product KPIs for new features and roadmap initiatives that map to company goals and ensure focus on solving the right problems
  • Ensure success of new feature launches by forecasting release dates, training business teams, and equipping marketing team with supporting assets
  • Understand your product's pricing and revenue streams, and use that knowledge to drive strategy in new feature development
  • Understand the definition of your addressable market, and the market share of your product and competitors
  • Ensure tech and business teams have a clear understanding of the product vision
  • 25% Travel Required

Qualifications

  • Basic knowledge of web & native mobile software
  • Strong interpersonal and communication skills
  • Excellent organizational skills and attention to detail
  • Excellent time management skills with a proven ability to meet deadlines
  • Ability to work comfortably in a fast-paced environment
  • Identify complex problems and information to develop and evaluate options and implement solutions
  • Proficient in conflict resolution and able to navigate situations where customers or employees are unhappy with the company
  • Ability to work cross-functionally and maintain exceptional cross-team communication
  • Associate's Degree in related field or equivalent experience
  • One (1) to two (2) years of relevant product management, product owner, or business analysis experience in an agile software environment
  • Experience collaborating with software engineers and UX designers to build and launch digital products
  • Experience with agile software development frameworks
  • Experience translating requirements into user stories effectively, creating "shared understanding" between product, engineering, design, and test team members
  • Experience managing or delivering upon a roadmap

Bonus Points for:

  • Bachelor’s Degree in related field
  • Three (3) years of relevant product management, product owner, or business analysis experience
  • One (1) to two (2) years of experience with Agile development methodologies and Product Owner role
  • Knowledge and practical experience with Lean Startup methods and tools
  • Experience using frameworks to create and validate hypotheses based on market research
  • Enterprise product management experience strongly preferred
  • Scrum Product Owner certification a plus
  • Experience working with remote teams a plus

Additional Information

Daxko is dedicated to pursuing and hiring a diverse workforce. We are committed to diversity in the broadest sense, including thought and perspective, age, ability, nationality, ethnicity, orientation, and gender. The skills, perspectives, ideas, and experiences of all of our team members contribute to the vitality and success of our purpose and values.

We truly care for our team members, and this is reflected through our offices, benefits, and great perks. Some of our favorites include: 

  • Flexible paid time off 
  • Affordable health, dental, and vision insurance options
  • Monthly fitness reimbursement
  • 401(k) matching
  • New-Parent Paid Leave
  • 1-month paid sabbatical every 5 years
  • Casual work environments 
  • Open to remote work

All your information will be kept confidential according to EEO guidelines.

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+30d

Payment Services Sales Engineer (Open to Remote)

Daxko600 University Park Pl, Birmingham, AL 35209, USA, Remote

Daxko is hiring a Remote Payment Services Sales Engineer (Open to Remote)

Company Description

Daxko powers health & wellness throughout the world. Every day our team members focus their passion and expertise in helping health & wellness facilities operate efficiently and engage their members.

Whether a neighborhood yoga studio, a national franchise with locations in every city, a YMCA or JCC--and every type of organization in between--we build solutions that make every aspect of running and being a member of a health and wellness organization easier and delightful. 

Job Description

The Payment Services Solutions Consultant will be responsible for configuring value-add processing solutions for the sales team through the analysis of client's incumbent processing solutions, and helping the sales team drive new and additional payment processing business. The team will be providing payment services, recovery services, and full-service billing to small, mid, and large-market Daxko software clients. Daxko’s solutions are differentiated from other options by seamless integration with our operations software and the exceptional client service we provide. If you enjoy analyzing client’s use of payments services and building client solutions that meet their needs, this role is for you. 

Essential Duties/Responsibilities: 

  • Partner with team members in building a business case for Daxko’s payment services, recovery services, and full-service billing 

  • Analyze client’s current payment processing, recovery services, and billing solutions and delivering Daxko’s value proposition for multiple product lines 

  • Prepare and customize sales collateral and/or demos, particularly for strategic accounts 

  • Document customer needs uncovered in the sales process and relay information to Sales Management, Product Management, and Marketing teams 

  • Document and report sales activity in CRM (Salesforce) 

  • Ensure the accuracy of documents for contract creation 

  • Provide expertise on payment services through internal and external education, assessing the equipment installation needs, and financial statement analysis during the sales process 

  • 15-25% Travel Required

Qualifications

Required Skills/Abilities: 

  • Proven ability to analyze and summarize credit card data and EFT data 

  • Expert knowledge of MS Word, Excel, and PowerPoint 

  • Must be innovative and make substantial individual judgments and recommendations 

  • Outstanding Communication: verbal, written, and presentation skills 

  • Must be able to collaborate with colleagues, across all levels 

  • Ability to work in a fast-paced, results-driven environment 

Required Education and Experience: 

  • Bachelor’s Degree or equivalent experience  

  • Minimum of two (2) years of B2B experience in the credit card and EFT processing space 

  • Minimum of two (2) years of experience conducting merchant processing cost analysis 

  • Experience using CRM, such as Salesforce 

Preferred Education and Experience:  

  • Bachelor’s degree in Business, Finance, Marketing, or related field  

  • Five (5+) years of relevant experience 

  • Working knowledge of Merchant Services portals and tools is a plus 

  • Familiarity with member-based nonprofit business operations is a HUGE plus 

Additional Information

Daxko is dedicated to pursuing and hiring a diverse workforce. We are committed to diversity in the broadest sense, including thought and perspective, age, ability, nationality, ethnicity, orientation, and gender. The skills, perspectives, ideas, and experiences of all of our team members contribute to the vitality and success of our purpose and values.

We truly care for our team members, and this is reflected through our offices, benefits, and great perks. Some of our favorites include: 

  • Flexible paid time off 
  • Affordable health, dental, and vision insurance options
  • Monthly fitness reimbursement
  • 401(k) plan with matching
  • New-Parent Paid Leave
  • 1-month paid sabbatical every 5 years
  • Casual work environments

All your information will be kept confidential according to EEO guidelines.

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+30d

Senior Market Manager (Open to Remote)

Daxko600 University Park Pl, Birmingham, AL 35209, USA, Remote

Daxko is hiring a Remote Senior Market Manager (Open to Remote)

Company Description

Daxko powers health & wellness throughout the world. Every day our team members focus their passion and expertise in helping health & wellness facilities operate efficiently and engage their members.

Whether a neighborhood yoga studio, a national franchise with locations in every city, a YMCA or JCC--and every type of organization in between--we build solutions that make every aspect of running and being a member of a health and wellness organization easier and delightful. 

Job Description

This role is responsible for delivering Daxko’s market-first brand management required to achieve the company goals. As one of our Senior Market Managers, you leverage research, company goals, and industry knowledge to create comprehensive winning market strategies for either one of Daxko’s markets in the fitness industry. You will lead Brand Managers to effectively translate that plan into tactical strategies. You are highly organized, quick to adapt, a self-starter, and an excellent verbal and written communicator with a passion for doing what it takes to become an expert on the health and wellness industry. 

As a leader you will: 

  • Supervise a team of brand managers, including setting team and individual goals, evaluating performance, and providing coaching to maximize effectiveness.  
  • Oversee management of enterprise marketing budget to ensure the best return on investment for the company.  
  • Review and approve all marketing deliverables to ensure they advance brand strategy and communicate outcomes important to the audience.  
  • Report on team performance, campaign effectiveness, and adjust plans to accomplish critical imperatives.  

You will also:

  • Thoroughly understand the assigned market’s competitors, influencers and audiences  
  • Direct overall brand strategy in the assigned market and align resources to achieve these strategies to grow market, wallet, mind, lead, and loyalty share.  
  • Oversee cross product line strategy planning and coordination to effectively market and sell additional products and services to meet company goals. 
  • Collaborate with peers within marketing, sales, product, and services organizations to ensure alignment on objectives and top-notch execution.  
  • Lead and/or participate in market specific research initiatives to gain and keep up to date on industry trends, competitors, influencers and target markets 
  • Create assets for and help complete monthly and quarterly reporting for the Board of Directors and Senior Leadership Team meetings, as needed  

Qualifications

  • Five (5+) years of experience in Marketing
  • Prior experience owning lead gen campaign goals and portfolios   
  • Ability to effectively communicate to various levels and through a variety of communication channels 
  • Appetite for innovative technology, fast-changing business environment, data-driven decision-making 
  • Ability to prioritize tasks and delegate when appropriate. 
  • Ability to function well in a high-paced and at times stressful environment. 
  • Proficiency in marketing systems and reporting, including marketing automation, testing, and CRM 
  • Exceptional time management, analytical, and organizational skills 
  • Ability to smoothly collaborate across all levels of the organization 
  • Technical skills: Salesforce; functional understanding of market research concepts and JTBD / ODI methodologies 
  • Demonstrated experience working cross-functionally with internal teams and external partners, including stakeholders at all levels 
  • Superb organization and project management skills and the capacity to manage multiple complex projects at once 
  • High-impact personality: intellectual agility, entrepreneurship, compassion in relationships, great teammate 

Bonus points for:

  • Bachelor’s degree  
  • Experience leading a team of people  
  • Experience with Marketing-related strategic planning  
  • Brand management experience 

Additional Information

Daxko is dedicated to pursuing and hiring a diverse workforce. We are committed to diversity in the broadest sense, including thought and perspective, age, ability, nationality, ethnicity, orientation, and gender. The skills, perspectives, ideas, and experiences of all of our team members contribute to the vitality and success of our purpose and values.

We truly care for our team members, and this is reflected through our offices, benefits, and great perks. Some of our favorites include: 

  • Flexible paid time off 
  • Affordable health, dental, and vision insurance options
  • Monthly fitness reimbursement
  • 401(k) matching
  • New-Parent Paid Leave
  • 1-month paid sabbatical every 5 years
  • Casual work environments

All your information will be kept confidential according to EEO guidelines.

Follow along with the Daxko Nation on Instagram and Facebook

See more jobs at Daxko

Apply for this job

+30d

Software Engineering Intern

Daxko600 University Park Pl, Birmingham, AL 35209, USA, Remote

Daxko is hiring a Remote Software Engineering Intern

Company Description

Daxko powers health & wellness throughout the world. Every day our team members focus their passion and expertise in helping health & wellness facilities operate efficiently and engage their members.

Whether a neighborhood yoga studio, a national franchise with locations in every city, a YMCA or JCC--and every type of organization in between--we build solutions that make every aspect of running and being a member of a health and wellness organization easier and delightful. 

Job Description

As a Software Engineering Intern, you will work under the guidance of an experienced engineer who is usually mid or senior level. Your responsibilities are to learn as much as you can about software and/or systems engineering as well as learn the dynamics of a software development organization. Your job duties tasks like coding and debugging software applications and experimenting with design elements. You also review other engineers’ code, test software applications, and patches, and implement changes and updates when necessary. 

Essential Duties/Responsibilities: 

  • Be an active participant in an Agile software development team 

  • Meet with assigned mentor and Team Lead regularly to guide progress 

  • Work on a customized project that will be defined by the Team Lead and the Mentor 

  • Participate in regular Internship program meetings with Technology leaders 

  • Learn, learn, learn!  And have some fun! 

 

Qualifications

  • Natural curiosity to learn and understand new things 

  • Ability to work in a team environment 

  • Strong passion for excellence and learning 

  • Highly organized, methodical, terrific problem solver, and great communicator 

  • Strong interpersonal and communication skills 

  • Current enrollment in a degree or certificate program in Computer Science, Information Technology, or a related field 

  • Familiarity with one (1) or more programming languages 

  • Familiarity with concepts related to computer science 

Additional Information

Our company, with a culture of collaboration, action, and entrepreneurship, has a well-deserved reputation of providing “career defining” opportunities for team members willing to pursue them.

With a high value placed on taking care of our customers and our team members, we have frequently been recognized locally and nationally as best workplaces.

We truly care for our team members, and this is reflected through our offices, full-time benefits, and great perks. Some of our favorites include:

Full Time Employee Benefits Only

  • Flexible paid time off 
  • Affordable health insurance options
  • 8 paid holidays + 1 floating holiday
  • Monthly fitness reimbursement
  • 401(k) matching
  • Casual work environment

All your information will be kept confidential according to EEO guidelines.

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+30d

Account Executive I (Open to Remote)

Daxko600 University Park Pl, Birmingham, AL 35209, USA, Remote

Daxko is hiring a Remote Account Executive I (Open to Remote)

Company Description

Daxko powers health & wellness throughout the world. Every day our team members focus their passion and expertise in helping health & wellness facilities operate efficiently and engage their members.

Whether a neighborhood yoga studio, a national franchise with locations in every city, a YMCA or JCC--and every type of organization in between--we build solutions that make every aspect of running and being a member of a health and wellness organization easier and delightful. 

Job Description

The Account Executive will focus on selling our key card solutions across multiple markets. We are looking for that perfect mix of a fast-learning, energetic, optimistic, results-oriented individual. In this role, opportunities are developed via phone and email with no outside travel. Closed deals mean commission and exceeding quota has its rewards, too. But you have to be driven to win.

Essential Duties/Responsibilities: 

  • Manage inbound and outbound communications from existing customers to maintain inventory levels of keycard solutions.

  • Ability to make prospecting efforts to find good matches for our Keycard products in YMCAs, JCCs, and other markets.

  • Negotiate and close new business that brings value to all parties

  • Achieve and exceed monthly sales goals

  • Maintain and accurately  forecast Keycard sales pipeline

  • Effectively communicate and collaborate with all sales team members

  • Easily adopt to changes as the Keycard business evolves

Qualifications

Required Skills/Abilities: 

  • Ability to stay organized and manage a territory in a fast-paced, activity-driven environment

  • Extreme ownership of responsibilities and drive to excel

  • Excellent verbal and written communication skills

  • Excellent sales and customer service skills

  • Ability to listen to understand the client’s needs before offering solutions

  • Motivated by the hunt and always looking for the next prospect

  • Excellent time management skills with a proven ability to meet deadlines.

  • Ability to function well in a high-paced and at times stressful environment.

  • Proficient with Microsoft Office Suite or related software.

Required Education and Experience: 

  • Bachelor’s Degree or equivalent experience

  • One (1) year of sales or customer service experience

Preferred Education and Experience:  

  • Bachelor’s Degree

  • One (1) to two (2) years of sales or customer service experience

  • Inside Sales experience is preferred

  • Experience making cold calls

  • Experience with inventory management

  • Experience in the health and wellness industry

  • Knowledge of Salesforce.com

Additional Information

Daxko is dedicated to pursuing and hiring a diverse workforce. We are committed to diversity in the broadest sense, including thought and perspective, age, ability, nationality, ethnicity, orientation, and gender. The skills, perspectives, ideas, and experiences of all of our team members contribute to the vitality and success of our purpose and values.

We truly care for our team members, and this is reflected through our offices, benefits, and great perks. Some of our favorites include: 

  • Flexible paid time off 
  • Affordable health, dental, and vision insurance options
  • Monthly fitness reimbursement
  • 401(k) plan with matching
  • New-Parent Paid Leave
  • 1-month paid sabbatical every 5 years
  • Casual work environments

All your information will be kept confidential according to EEO guidelines.

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+30d

Digital Marketing Account Services Manager (Open to Remote)

Daxko600 University Park Pl, Birmingham, AL 35209, USA, Remote

Daxko is hiring a Remote Digital Marketing Account Services Manager (Open to Remote)

Company Description

Daxko powers health & wellness throughout the world. Every day our team members focus their passion and expertise in helping health & wellness facilities operate efficiently and engage their members.

Whether a neighborhood yoga studio, a national franchise with locations in every city, a YMCA or JCC--and every type of organization in between--we build solutions that make every aspect of running and being a member of a health and wellness organization easier and delightful. 

Job Description

As the Digital Marketing Account Services Manager at Daxko, you will sit on our marketing agency team and you will be responsible for motivating, coaching, and guiding our team of specialists, coordinators, and account managers to ensure our customers receive an exceptional experience as we manage a network of over 300 digital marketing clients in the health and wellness space from small businesses to enterprise level customers.

As a leader, you will...

  • Manage a team of 5+ specialists, coordinators, and account managers
  • Recruit, interview, hire, and train new staff.
  • Oversee the daily workflow of the department.
  • Evaluate and provide real-time feedback for individual performance & growth
  • Develop digital marketing account services team by providing information, educational opportunities, and experiential growth opportunities

You will also...

  • Support the agency team and internal sales teams to achieve annual bookings goals and deliver on those new agreements
  • Contribute to marketing effectiveness by identifying short-term and long-range issues that must be addressed and building a plan to solve them
  • Evaluate the performance of client campaigns through data analysis and assess such performance against goals
  • Provide strategy guidance and oversight of client campaigns
  • Support team members during client escalations
  • Provide recommendations and then drive recommendations to decisions where needed for ultimate team growth
  • Execute internal reporting practices to help support in Senior Leadership Team and Board presentations
  • Support the Executive Director of Account Strategy & Services in building, training, supporting, and driving the account services team to success
  • Support the Executive Director of Account Strategy & Services in creating a culture of growth

Qualifications

  • 3+ years leading a marketing team
  • 5+ years of relevant experience
  • Knowledge of digital marketing concepts (e.g. content, email, SEO, PPC, social media)
  • Familiarity with multiple digital marketing platforms & tools (e.g. AdWords, Facebook, Google Analytics, WebTrends, Tableau, Data Studio, BrightLocal)
  • Experience in data analysis and reporting
  • Digital and agency marketing experience preferred
  • Experience managing digital marketing strategies
  • Excellent interpersonal, sales, and customer service skills
  • Excellent time-management skills with a proven ability to meet deadlines
  • Strong analytical and problem-solving skills
  • Passion for leadership, coaching, and developing individuals
  • Ability to prioritize tasks and to delegate them when appropriate
  • High school diploma or equivalent

Additional Information

Daxko is dedicated to pursuing and hiring a diverse workforce. We are committed to diversity in the broadest sense, including thought and perspective, age, ability, nationality, ethnicity, orientation, and gender. The skills, perspectives, ideas, and experiences of all of our team members contribute to the vitality and success of our purpose and values.

We truly care for our team members, and this is reflected through our offices, benefits, and great perks. Some of our favorites include: 

  • Flexible paid time off 
  • Affordable health, dental, and vision insurance options
  • Monthly fitness reimbursement
  • 401(k) matching
  • New-Parent Paid Leave
  • 1-month paid sabbatical every 5 years
  • Casual work environments

All your information will be kept confidential according to EEO guidelines.

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+30d

TechOPS Support Analyst (Open to Remote)

Daxko600 University Park Pl, Birmingham, AL 35209, USA, Remote

Daxko is hiring a Remote TechOPS Support Analyst (Open to Remote)

Company Description

Daxko powers health & wellness throughout the world. Every day our team members focus their passion and expertise in helping health & wellness facilities operate efficiently and engage their members.

Whether a neighborhood yoga studio, a national franchise with locations in every city, a YMCA or JCC--and every type of organization in between--we build solutions that make every aspect of running and being a member of a health and wellness organization easier and delightful. 

Job Description

As a TechOPS Support Analyst, you are responsible for supporting Daxko’s Site Reliability Engineers and Database Administrators with daily operational task(s), ticket triage/analysis, and documentation. You should have experience/willingness to learn how to explain high-level technical solutions to other internal Daxko team members. Ideally, you will also have experience in high-level technical troubleshooting and the ability to leverage automation tools/skills to help lower time to resolution and repetition of these types of task(s). 

The TechOPS Support Analyst reports to the TechOPS Support Supervisor.  

In your day-to-day, you will also:

  • Triage and groom incoming tickets to Daxko’s Database Administrator and Site Reliability Engineer Teams 
  • Perform daily/regular operational task(s) for incoming requests from internal Team Members  
  • Develop and keep up-to-date internal documentation around responsible task(s) 
  • Analyze and identify repetitive incoming request and develop automation/processes to help lower or eliminate repetitive task(s) 
  • Update received tickets to reflect status of work associated with the ticket 
  • Communicate and coordinate with incoming task(s) from internal Team Members to ensure all required and necessary information is contained within the request 
  • Identify gaps in processes and communication and develop/assist with streamlining these processes 

Qualifications

  • 1+ year(s) of System Administration work experience
  • Proficient verbal and written communication skills in regard to communicating technical and process-related information in an easy-to-understand manner 
  • Excellent problem-solving skills 
  • Ability to work patiently and constructively with internal Daxko Team Members 
  • Ability to multi-task in a fast-paced structured environment 
  • Ability to work with cloud-based and Daxko-developed solutions utilized in our environments 
  • Ability and desire to grow product knowledge and technical skills at Daxko  
  • Strong analytical and problem-solving skills 
  • Novice experience in System Administration of operating systems such as Linux and/or Windows  
  • Novice experience in code hosting platforms such as GitHub, GitLab, and BitBucket 
  • Associate Degree or equivalent experience 

Bonus points for:

  • Experience in writing and running Structured Query Language queries 
  • Incident Management 
  • IT Service Management 
  • On-Call Availability 

Additional Information

Daxko is dedicated to pursuing and hiring a diverse workforce. We are committed to diversity in the broadest sense, including thought and perspective, age, ability, nationality, ethnicity, orientation, and gender. The skills, perspectives, ideas, and experiences of all of our team members contribute to the vitality and success of our purpose and values.

We truly care for our team members, and this is reflected through our offices, benefits, and great perks. Some of our favorites include: 

  • Flexible paid time off 
  • Affordable health, dental, and vision insurance options
  • Monthly fitness reimbursement
  • 401(k) matching
  • New-Parent Paid Leave
  • 1-month paid sabbatical every 5 years
  • Casual work environments

All your information will be kept confidential according to EEO guidelines.

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+30d

Software Test Engineer (Open to Remote)

Daxko600 University Park Pl, Birmingham, AL 35209, USA, Remote
agileBachelor's degreesqlmobileapirubyjavac++.netjavascript

Daxko is hiring a Remote Software Test Engineer (Open to Remote)

Company Description

Daxko powers health & wellness throughout the world. Every day our team members focus their passion and expertise in helping health & wellness facilities operate efficiently and engage their members.

Whether a neighborhood yoga studio, a national franchise with locations in every city, a YMCA or JCC--and every type of organization in between--we build solutions that make every aspect of running and being a member of a health and wellness organization easier and delightful. 

Job Description

The Software Test Engineer will collaborate closely with small cross-functional teams to deliver high-value features in short iterations. This team member should be able to contribute to the sprint planning meeting locating high areas of risks. This team member is at a point in they can begin to learn and grow in any area of specialization. 

Essential Duties/Responsibilities: 

  • Work autonomously to effectively test features and document test results in an Agile environment 

  • Collaborate with team members to quickly deliver customer value and learn from customer feedback 

  • Come up with creative and innovative solutions to complex testing problems 

  • Evaluate and help define acceptance criteria for user stories 

  • Analyze and break down large user stories into smaller, more testable ones 

  • Effectively plan for all testing activities required for the selected user stories each sprint 

  • Develop effective testing strategy and execute exploratory tests based on acceptance criteria 

  • Develop and maintain manual test cases or documentation for complex testing scenarios 

  • Assist with building and maintaining testing environments 

  • Attend project meetings and provide technical expertise as required 

  • Identify and communicate obstacles 

  • Serve as subject matter expert on the product and related technologies 

  • Research new testing technologies and tools 

Qualifications

Required Skills/Abilities: 

  • Friendly attitude and collaborative spirit 

  • Strong passion for quality and excellence 

  • Solid understanding of technologies that are used on our projects and how they work together 

  • Solid understanding of Software Quality Assurance processes and tools 

  • Highly organized, methodical, terrific problem solver, and great communicator 

  • Passionate about software testing and technology 

  • Skilled at finding defects! 

  • Excellent verbal and written communication skills. 

  • Excellent interpersonal and customer service skills. 

  • Excellent sales and customer service skills. 

  • Excellent organizational skills and attention to detail. 

  • Excellent time management skills with a proven ability to meet deadlines. 

  • Strong analytical and problem-solving skills. 

  • Strong supervisory and leadership skills. 

  • Ability to prioritize tasks and to delegate them when appropriate. 

  • Ability to function well in a fast-paced and at times stressful environment. 

  • Proficient with Microsoft Office Suite or related software. 

Required Education and Experience: 

  • Associate degree (or another 2-year degree) or Coding Bootcamp with education in Information Technology and Computer Science 

  • One (1+) plus years of relevant experience 

  • This team member also has at least one specialization they are working towards: Test Automation Contributor, Release Train Conductor, Security/Penetration Tester, Load/Performance Tester, API Tester 

Preferred Education and Experience:  

  • Bachelor's Degree MIS, Computer Science, Software Engineering, or equivalent experience  

  • Three (3+) plus years of relevant experience 

  • Experience testing web-based applications 

  • Experience testing mobile applications 

  • Experience contributing to a test automation suite 

  • Experience working on Agile teams 

  • Experience working with SQL databases 

  • Experience with API testing through Postman 

  • Experience with Ruby 

  • Experience with JavaScript, .NET, C#, or Java 

  • Experience with Session-Based or Exploratory Testing techniques 

  • Experience with performance, load, and stress testing 

Additional Information

Daxko is dedicated to pursuing and hiring a diverse workforce. We are committed to diversity in the broadest sense, including thought and perspective, age, ability, nationality, ethnicity, orientation, and gender. The skills, perspectives, ideas, and experiences of all of our team members contribute to the vitality and success of our purpose and values.

We truly care for our team members, and this is reflected through our offices, benefits, and great perks. Some of our favorites include: 

  • Flexible paid time off 
  • Affordable health, dental, and vision insurance options
  • Monthly fitness reimbursement
  • 401(k) plan with matching
  • New-Parent Paid Leave
  • 1-month paid sabbatical every 5 years
  • Casual work environments

All your information will be kept confidential according to EEO guidelines.

See more jobs at Daxko

Apply for this job