Job Description

Are you a driven professional ready to make an impact? As an Account Executive II, you will drive sales and profitability by acquiring new clients. Your responsibilities include identifying market opportunities, engaging prospects, crafting proposals, and managing contracts.

We are only seeking candidates located in major metro cities in the United States.

Qualifications

• Exceptional interpersonal and communication skills
• Strong computer proficiency and multi-tasking abilities
• Independent worker with initiative and team accountability
• Ability to self-direct, prioritize tasks, and handle multiple requests
• Excellent organizational and time management skills with keen attention to detail
• Proven ability to create, build, and maintain client relationships and rapport
• Strong work ethic and ability to execute critical tasks effectively
• Proficient in database management
• Bachelor’s degree or four (4) years of related experience
• Two (2) to four (4) years of sales experience
• Experience using CRM software, such as Salesforce
• Familiarity with Solutions Selling

You will:

• Develop comprehensive business plans to achieve set goals and quotas
• Oversee the entire sales cycle, from prospecting to closing deals
• Identify new sales opportunities through networking and convert them into lasting partnerships
• Present products and services to potential clients
• Deliver professional after-sales support to enhance customer loyalty
• Maintain regular contact with clients to understand and fulfill their needs
• Address complaints and resolve issues to ensure customer satisfaction and uphold the company's reputation
• Negotiate agreements and maintain accurate sales records and data
• Travel up to 50% of the time to meet clients and prospects

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Job Description

We are seeking a highly experienced and strategic Director of Business Systems to lead our shared, internal business systems technology stack including our Salesforce platform. This role is pivotal in ensuring that our shared internal systems of record support the company's growth and quality objectives. Our aim is to provide a seamless experience for our operations while adhering to best practices in data management, reporting, and governance. 

This role is ideal for a seasoned B2B SaaS professional with a strong background in the business systems of record including Salesforce and the ecosystem of tools that integrate with it, and data needed to operate a B2 SaaS company at scale. This individual is expected to significantly impact the readiness of Daxko’s business system technology strategy and operations. Success in this role means that we have the systems to support our commercial operations; provide trusted data and insights to drive decisions for key functions such as sales, marketing, finance, customer experience, and legal; and the company can provide accurate and timely operational and financial reporting to company leadership, the Board of Directors, and the company’s investors.

Key Responsibilities:

• Strategy & Roadmap Development
  • Proactively define and execute the strategic vision for the entire business technology stack, including but not limited to Salesforce. You must be the technical subject matter expert in conversations regarding business system solutions and the business processes.
  • Based on evaluation and gap analyses for the current (“as is”) technology and processes, develop a comprehensive roadmap to deliver a high-performing system of record that aligns with business goal and develop enhancements to existing processes to achieve efficiencies, to drive strategic objectives including data quality and accurate and timely reporting.
  • Ensure that the technology stack and our business data are scalable, secure, and capable of supporting future growth.
     
• Governance & Architecture
  • Establish and manage governance frameworks for system architecture, field governance, and data governance across sales, marketing, customer experience, finance, and legal.
  • Ensure that system architecture supports the efficient and effective flow of data.
  • Oversee the implementation of best practices in system usage, data integrity, and compliance.
     
• Cross-Functional Collaboration
  • Act as the liaison between stakeholders and translate business requirements into technical specifications.
  • Set priorities and allocate available resources for system enhancements and integrations across all business functions.
  • Own the process for senior leadership team review and ratification of all plans.
     
• Budgeting & Resource Management
  • Prepare/propose an annual budget for the Business Systems team to meet the organization’s needs and objectives while balancing the company’s overall profitability objectives.
  • Day-to-day management of the Business Systems team, including full-time staff and third-party vendors.
  • Ensure that resources are allocated effectively to deliver on the strategic roadmap.
  • Oversee vendor relationships and negotiate contracts to optimize costs and services. 
  • Recruit and build a world-class team that knows how to deliver great customer experiences
     
• System Enhancements & Optimization
  • Work with a wide range of systems, processes, and technologies to own and solve problems from end-to-end. Define clear requirements for system enhancements and new functionalities.
  • Oversee the implementation of significant technology enhancement including new CPQ (Configure, Price, Quote) rebuild, Netsuite integration and the deployment of a CDP (Customer Data Platform) across markets

Qualifications

• B2B SaaS Expertise
  • Extensive experience in B2B SaaS environments with a deep understanding of revenue operations, funnel management, customer experience, support operations
  • Expert negotiator and seasoned in contract management and financial operations
  • Proven track record of implementing and managing end-to-end best practices.
     
• Salesforce & Technology Stack Knowledge
  • 7+ years Salesforce technical experience across multiple Clouds - Sales, Marketing, Service, Experience, etc. In-depth knowledge of Salesforce at an architectural level, including deep experience with CPQ.
  • Deep expertise in the extended Salesforce ecosystem typical of a B2B SaaS organization including marketing automation, sales engagement, enrichment, lead routing, calendaring, contracting, and other necessary business tools
  • Experience in managing a data strategy and implementing data warehouse solutions that support business intelligence and analytics. Experience leading and managing reporting and analytics strategy and functions is a plus.
  • Proven experience leading large-scale transformation and integration projects including financial systems or help desk.
     
• Leadership & Communication
  • Strong leadership skills with the ability to inspire and lead direct staff and cross-functional teams. Able to think rigorously, communicate effectively, and make or coordinate hard decisions and tradeoffs. Track record of leading successful and impactful Business Systems teams.
     
• Analytical & Problem-Solving Skills
  • Strong analytical skills with the ability to understand and assess complex business requirements and translate them into scalable technical solutions and business processes.
  • Proven ability to troubleshoot issues and implement solutions that enhance system performance.
     
• Education
  • A bachelor’s degree in Computer Science, Information Systems, Business Administration, or a related field.

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Job Description

Are you a driven professional ready to make an impact? As an Account Executive II, you will drive sales and profitability by acquiring new clients. Your responsibilities include identifying market opportunities, engaging prospects, crafting proposals, and managing contracts.

We are only seeking candidates located in California. Your territory will be covering California, Washington, Hawaii, and Alaska.

Qualifications

• Exceptional interpersonal and communication skills
• Strong computer proficiency and multi-tasking abilities
• Independent worker with initiative and team accountability
• Ability to self-direct, prioritize tasks, and handle multiple requests
• Excellent organizational and time management skills with keen attention to detail
• Proven ability to create, build, and maintain client relationships and rapport
• Strong work ethic and ability to execute critical tasks effectively
• Proficient in database management
• Bachelor’s degree or four (4) years of related experience
• Two (2) to four (4) years of sales experience
• Experience using CRM software, such as Salesforce
• Familiarity with Solutions Selling

You will:

• Develop comprehensive business plans to achieve set goals and quotas
• Oversee the entire sales cycle, from prospecting to closing deals
• Identify new sales opportunities through networking and convert them into lasting partnerships
• Present products and services to potential clients
• Deliver professional after-sales support to enhance customer loyalty
• Maintain regular contact with clients to understand and fulfill their needs
• Address complaints and resolve issues to ensure customer satisfaction and uphold the company's reputation
• Negotiate agreements and maintain accurate sales records and data
• Travel up to 50% of the time to meet clients and prospects

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Job Description

The Key Account Manager is responsible for handling the most strategic accounts at Daxko. These accounts make up the highest percentage of company income, therefore, the consultative relationship and rapport built is key to ongoing engagement, where clear expectations are always communicated.  

You’ll be responsible for understanding your clients’ ever-changing market, identifying their strategic priorities, and aligning our unique suite of solutions. You will help to identify new services and/or product opportunities to turn over to your counterpart, the Key Account Executive.   

In collaboration with the Key Account Executive, you will serve as a main point of contact for all key client matters, anticipating clients’ needs, managing timelines for key projects, and, ultimately, measuring and ensuring the success of your assigned accounts. 

You will also:

• Execute assigned revenue retention and activity goals 
• Develop a trust-driven, consultative relationship between major key clients and Daxko 
• Develop a complete understanding of key account needs and priorities 
• Drive product adoption, engagement, and retention, tailoring alignment with Key Accounts to company vision 
• Partner with the Sales Team on discovery and needs analysis to ensure the successful renewal of existing customer contracts 
• Be a direct contributor to the Key Account Management Protocol toolbox and improvements 
• Maintain a comprehensive understanding of customers’ spend, product suite, and Daxko Exchange partnerships 
• Manage communication between key clients and internal teams 
• Understand and position the value of Daxko’s solutions to key customers on an ongoing basis 
• Regularly plan and present reports on relationship progress, goals, and quarterly initiatives, internally and externally, with stakeholders 
• Enable the progression of product enhancement requests by conducting thorough discovery processes, identifying underlying issues, evaluating value propositions, and coordinating with relevant internal teams 
• Ensure clear communication and expectation management with clients throughout each process 
• Minimum 25% Travel Required 

Qualifications

•  
• Associate’s degree or equivalent experience  
• Two (2) or more years of Customer Service and or sales experience 
• Bilingual (Spanish) Required: Must be fluent in both English and Spanish, with the ability to communicate effectively in both languages, both written and verbal.
• Experience in Salesforce.com 
• Proficiency in at least one (1) Daxko Product 
• Displays consistent professional maturity and positive contributions to the team 
• Effective communication: verbal, written, and presentation skills 
• Ability to analyze data and Key Performance Indicators (KPIs) and translate results for a new way forward 
• Ability to perform efficiently, with follow-through and achieving desired results 
• Self-motivated and self-directed 
• Time management and organization skills 
• Goal-oriented, organized team player 
• Ability to have crucial conversations, internally and externally, with leadership 
• Ability to handle tension with care; setting proper expectations and execute delivery following crucial conversations 
• Ability to multi-task and remain calm under pressure 
• Encouraging fellow teammates; able to mentor, lead, and train as needed 

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Job Description

Join our team as a Senior Software Engineer in Test, where you'll play a critical role in ensuring the quality and reliability of our software solutions. You'll design and implement automated test frameworks and work closely with developers, product managers, and other stakeholders to create comprehensive test strategies, identifying potential issues early in the development process. The ideal candidate will have strong experience in both test automation and manual testing, with extensive expertise using Playwright to validate applications. Additionally, you’ll manage release activities, ensuring smooth and timely software launches. If you’re ready to elevate software quality and drive impactful releases, we’d love to hear from you!

Qualifications

• Outstanding communication, interpersonal, and leadership skills.
• Proven ability in sales, customer service, and delivering results under deadlines.
• Strong analytical mindset with excellent problem-solving skills.
• Expertise in prioritizing and delegating tasks effectively.
• Proficient in Microsoft Office Suite and similar software.
• 5+ years in software testing, specializing in automation and manual testing.
• Advanced skills in Playwright for web application testing.
• Strong background in JavaScript/TypeScript, SQL, and release management.
• Experience with CI/CD pipelines, integrating automated tests, and Agile methodologies.
• Proficient with Git, Jira, and other development tools. 

Your day to day will include:

• Designing and developing automated test frameworks, tools, and infrastructure to support CI/CD.
• Creating, maintaining, and executing automated test scripts for functional, regression, performance, and scalability testing.
• Collaborating with developers to review code, provide feedback, and ensure quality from the start.
• Identifying, documenting, and tracking defects, and working with the team to resolve them promptly.
• Analyzing test results and providing insights to improve software quality.
• Mentoring junior test engineers and fostering a culture of quality within the team.
• Collaborating with cross-functional teams to design test plans and contribute to product roadmap discussions.
• Continuously improving testing processes, tools, and methodologies.
• Staying updated on the latest trends and best practices in software testing.

Ready to make an impact? Apply now and help us drive the quality of our software to new heights!

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Job Description

As a Software Test Engineer, you will collaborate closely with small cross-functional teams to deliver high-value features in short iterations. You will contribute to the sprint planning meeting, locating high areas of risk.

You will also: 

• Work autonomously to effectively test features and document test results in an Agile environment 
• Collaborate with team members to quickly deliver customer value and learn from customer feedback 
• Come up with creative and innovative solutions to complex testing problems 
• Evaluate and help define acceptance criteria for user stories 
• Analyze and break down large user stories into smaller, more testable ones 
• Effectively plan for all testing activities required for the selected user stories each sprint 
• Develop effective testing strategy and execute exploratory tests based on acceptance criteria 
• Develop and maintain manual test cases or documentation for complex testing scenarios 
• Assist with building and maintaining testing environments 
• Attend project meetings and provide technical expertise as required 
• Identify and communicate obstacles 
• Serve as subject matter expert on the product and related technologies 
• Research new testing technologies and tools 

Qualifications

• Associate degree (or another 2-year degree) or Coding Bootcamp with education in Information Technology and Computer Science 
• One (1+) plus years of relevant experience 
• Solid understanding of Software Quality Assurance processes and tools 
• This team member also has at least one specialization they are working towards:  
  • Test Automation Contributor 
  • Release Train Conductor 
  • Security/Penetration Tester 
  • Load/Performance Tester 
  • API Tester 
• Friendly attitude and collaborative spirit 
• Strong passion for quality and excellence 
• Highly organized, methodical, and terrific problem solver
• Passionate about software testing and technology 
• Skilled at finding defects! 
• Excellent verbal and written communication skills. 
• Excellent organizational skills and attention to detail. 
• Excellent time management skills with a proven ability to meet deadlines. 
• Ability to prioritize tasks and to delegate them when appropriate. 
• Ability to function well in a fast-paced and at times stressful environment. 

Preferred, but not required, experience: 

• Testing web-based applications 
• Testing mobile applications 
• Contributing to a test automation suite 
• Working on Agile teams 
• Working with SQL databases 
• API testing through Postman 
• Ruby 
• JavaScript, .NET, C#, or Java 
• Session-Based or Exploratory Testing techniques 
• Performance, load, and stress testing 

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Job Description

Daxko is seeking a software artisan with experience in .NET, SQL, and AWS to be a hands-on engineer on our payments team. As a Senior .NET Developer, your work will be focused on building a secure payment gateway for all our Daxko products. We are an Agile/Scrum shop with a strong sense of teamwork and collaboration, where teams are encouraged to operate with the autonomy and flexibility of startups, while enjoying the benefits of being part of an established company. If you believe in community-driven development, consider writing code as a craft, and have a desire to be a lifelong learner, then we invite you to read on and apply. 

Here are a few things you'll likely find yourself doing in this role...  

• Delivering high-quality, unit-tested code by practicing pragmatic software engineering principles 
• Working with the team to size and groom the product backlog 
• Leveraging Agile best practices (vertical vs. horizontal development, breaking things down into smaller pieces, driving to done) 
• Working with the team to own products and features end-to-end 

Qualifications

Here's what you need to have... 

• Working knowledge of current .NET architectural/development best practices and design patterns 
• Bachelor’s degree in an Engineering-based discipline OR equivalent experience  
• 2-5 years’ work experience programming with C# 
• Strong SQL skills and TSQL experience
• Experience developing and consuming RESTful APIs 
• Knowledge of available tools, technologies, methodologies, processes, and best practices to develop software 
• Strong analytical/problem-solving skills and a craving for details 
• Be open to new technologies, industry trends and the ability to adopt the latest design methodologies 
• Solid interpersonal skills and comfort in a collaborative development environment 
• Ability to build positive relationships with internal and external stakeholders 

A plus if you have experience with some of these... 

• Realtime Data Streaming and event-driven architectures (e.g., Kafka, Kinesis) 
• AWS Messaging Services (e.g., SNS & SQS) 
• Container platforms (Docker, Kubernetes) 
• Agile Methodology 
• NoSQL databases 
• Prior experience with developing PCI-compliant applications 
• Unit Testing Frameworks (e.g., MOQ) 

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