Job Description

As an Account Executive I, you will find leads, close sales, support existing clients, formulate sales strategies, and communicate product value to clients. The Account Executive I will primarily work with smaller accounts and focus much of their time on additional product sales. 

We are seeking applicants located in major Northeast metro areas - i.e. NJ/NYC/DC/Philadelphia.

In your day-to-day, you will:

• Achieve sales quota monthly  
• Stay current on company offerings and industry trends 
• Maintain a database of contact information 
• Build long-lasting, mutually beneficial relationships with external contacts and internal departments to create a better customer experience.  
• Handle complaints and negotiations 
• Make cold calls or reach out to prospects.  
• Present and demonstrate the value of products and services to prospective buyers  
• Compile and analyze data to find trends
• Travel up to 50% 

Qualifications

• 1-2 years of experience in sales  
• Experience using a CRM software, such as Salesforce 
• Experience with Solutions Selling 
• Bachelor’s degree or three (3) years of related experience 
• Strong interpersonal and communication skills  
• Strong computer and multi-tasking skills 
• Ability to work independently; take initiative; and demonstrate team accountability  
• Ability to self-direct to handle and prioritize requests 
• Proficient organizational/time management skills and attention to detail 
• Create, build, and maintain relationships and rapport with clients 
• Strong work ethic and ability to execute critical imperatives  
• Database management skills 

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Job Description

As an Associate Marketing Operations Manager, you will play a key role in supporting our marketing efforts by ensuring the smooth execution of email, landing pages, and campaign set-up with Daxko’s marketing tools. You'll coordinate with teammates across the Marketing team within our project management tool Asana, while working to prioritize and work efficiently on all Asana projects. 

You will also: 

• Execute tickets from the Marketing Operations Asana board 
• Interface on Asana tickets with requesters to clarify and complete requirements 
• Build and launch campaign workflows in Salesforce, HubSpot, Mailchimp, Qualified chat, Sendoso, and Splash; auditing workflow effectiveness 
• Upload post-event and data enrichment lists; audit lists for duplicates and syncs  
• Clean and resolve “dirty data” CRM and MAP integration issues prohibiting accurate campaign operations  
• Create UTM documentation and build UTMs for campaigns  

Qualifications

• One (1) to Three (3) years of Marketing Operations experience 
• One (1) to Three (3) of HubSpot experience 
• Expertise in HubSpot; Ability to build audience segments in Hubspot 
• Proficiency in Salesforce.com 
• Excellent verbal and written communication skills 
• Ability to prioritize tasks to meet business needs 
• Ability to function well in a high-paced environment 
• Proficiency in Microsoft Office Suite or related software 

Preferred, but not required, education/experience: 

• Bachelor’s degree in related field 
• HubSpot Certified 
• Expertise in Salesforce  
• Experience with additional Marketing technologies, such as Qualified, Splash, Seamless/Zoominfo, Sendoso or Mailchimp 

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Job Description

As a Software Test Engineer, you will collaborate closely with small cross-functional teams to deliver high-value features in short iterations. You will contribute to the sprint planning meeting, locating high areas of risk.

You will also: 

• Work autonomously to effectively test features and document test results in an Agile environment 
• Collaborate with team members to quickly deliver customer value and learn from customer feedback 
• Come up with creative and innovative solutions to complex testing problems 
• Evaluate and help define acceptance criteria for user stories 
• Analyze and break down large user stories into smaller, more testable ones 
• Effectively plan for all testing activities required for the selected user stories each sprint 
• Develop effective testing strategy and execute exploratory tests based on acceptance criteria 
• Develop and maintain manual test cases or documentation for complex testing scenarios 
• Assist with building and maintaining testing environments 
• Attend project meetings and provide technical expertise as required 
• Identify and communicate obstacles 
• Serve as subject matter expert on the product and related technologies 
• Research new testing technologies and tools 

Qualifications

• Associate degree (or another 2-year degree) or Coding Bootcamp with education in Information Technology and Computer Science 
• One (1+) plus years of relevant experience 
• Solid understanding of Software Quality Assurance processes and tools 
• This team member also has at least one specialization they are working towards:  
  • Test Automation Contributor 
  • Release Train Conductor 
  • Security/Penetration Tester 
  • Load/Performance Tester 
  • API Tester 
• Friendly attitude and collaborative spirit 
• Strong passion for quality and excellence 
• Highly organized, methodical, and terrific problem solver
• Passionate about software testing and technology 
• Skilled at finding defects! 
• Excellent verbal and written communication skills. 
• Excellent organizational skills and attention to detail. 
• Excellent time management skills with a proven ability to meet deadlines. 
• Ability to prioritize tasks and to delegate them when appropriate. 
• Ability to function well in a fast-paced and at times stressful environment. 

Preferred, but not required, experience: 

• Testing web-based applications 
• Testing mobile applications 
• Contributing to a test automation suite 
• Working on Agile teams 
• Working with SQL databases 
• API testing through Postman 
• Ruby 
• JavaScript, .NET, C#, or Java 
• Session-Based or Exploratory Testing techniques 
• Performance, load, and stress testing 

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Job Description

As an Onboarding Specialist & People Development Administrator, you are responsible for coordinating and administering all People Development functions. You will support team members, assist in fostering a positive company culture, and enhance employee satisfaction through effective communication, administration, and creative efforts. You will lead the New Hire onboarding experience and ensure engagement through the first year. 

You will also: 

• Facilitate Thrive Onboarding for all new hires to introduce and reinforce company policies, culture, and values. 
• Administer all new-hire and onboarding processes to ensure acclimation and engagement, including pre- and post-hire processes, training, and communication. 
• Coordinate with hiring managers to create customized onboarding training plans, including corporate bootcamp and job training. 
• Manage the creation, data collection, and formatting of performance reviews, engagement surveys, and training feedback. 
• Maintain team member employment documentation via electronic personnel files in compliance with legal requirements. 
• Assist with day-to-day HR operations and provide administrative support for the People Development Team. 
• Coordinate team member developmental access events, including scheduling LinkedIn Learning administration and tracking. 
• Answer queries from team members and new hires, directing them to proper resources and providing necessary information. 
• Create and communicate company announcements from the People Development team. 
• Assess onboarding program effectiveness and adjust efforts for continuous improvement. 

Qualifications

• Associate’s Degree in Human Resources Management or a related field or equivalent experience. 
• One (1) year of experience in a service-oriented role. 
• Strong interpersonal and communication skills. 
• Excellent organizational and time management skills. 
• Ability to maintain confidential information. 
• Proficiency with Microsoft Office Suite. 
• Ability to work autonomously and prioritize tasks. 
• Excellent customer service skills. 
• Attention to detail and deadline-driven. 
• Ability to work comfortably in a fast-paced, high-volume environment. 
• Ability to work both independently and collaboratively. 

Preferred, but not required, experience: 

• Bachelor’s degree. 
• One (1) to two (2) years of experience as an onboarding specialist or in a similar role. 
• One (1) year of experience with ATS and/or onboarding software. 
• Working knowledge of HR practices and labor legislation. 

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Job Description

The Director, Product Management – SMBis responsible for a product category within our portfolio of health and wellness software, driving and shaping the overall product strategy and roadmap with a focus on people management. You will mentor and manage a team of Product Managers and work directly with internal and external teams to identify opportunities, set product direction, and influence our releases. You will be the leader and end-to-end owner for a group of products including Zen Planner & SugarWOD, dedicated to driving the group’s profitable growth with a metrics-driven mindset.

This role is responsible for driving the product category vision and market strategy, business cases, roadmap, and the achievement of financial and customer experience goals. As the leader for your category, you will develop and execute the commercialization strategy across functions with responsibility for bookings, revenue, and margin. This includes ensuring that all departments are prepared for successful product launches and go-to-market execution. 

You will work directly with product leadership, Sales, Marketing, Engineering to drive product ideation and roadmap development. We are looking for a natural problem solver who puts the consumer front and center, can work amidst ambiguity, and be willing and able to roll up your sleeves to get the job done.

The successful candidate has a blend of visionary and analytical skills, can account for every dollar we invest in products, how it benefits the customer and creates value, and how/when we make a return on investment.

What will you do? 

• Build a world-class team, identify team members' strengths and use them successfully
• Continuously mentor and scale the product team while motivating product managers to deliver high-quality work
• Manage the business metrics of the product category (bookings, revenue, margin, gross retention), providing recommendations to improve the commercial performance of our products and ensure financial goals are met
• Extract maximum commercial value from the product category through packaging, pricing, and new feature development 
• Help shape and define the product team's methodology while leveraging product and industry best practices
• Communicate and evangelize the product team's goals and strategy to identify opportunities for synergy and build alignment across various stakeholders
• Drive the product strategy and roadmap to ensure that the company achieves its long-term business needs and goals
• Identify and define KPIs and metrics for the team to set targets and drive overall team performance
• Provide ongoing market analysis and action plans by tracking the market and competitive dynamics for the product category

Qualifications

Successful candidates will demonstrate:

• Commercial product management expertise – Demonstrate a track record of success in B2B product management
• Team Leadership – Build and develop a world-class team, identify team members' strengths and use them successfully
• Strategic/Tactical Balance – Ability to balance the market and product vision with disciplined tactical execution
• Market Focus – Analyze and understand market segmentation, trends, players, and the impact on product commercialization and strategy
• Customer Focus – Analyze and understand voice of the customer (win/loss, NPS, customer interviews) and the impact on customer experience
• Cross-functional leadership – Lead and drive execution across Development, Sales, Marketing, Support, and Customer Success
• Drive & Grit – Operate in a fast-paced environment with a focus and determination to achieve high-quality results

Minimum qualifications:

• Bachelor’s degree in Business Administration, Marketing, Engineering, or in a related field
• 8+ years of experience in B2B software Product Management, Marketing, or in a related area with commercial responsibilities
• 3 or more years of management experience
• Strong verbal and written communication and presentation skills, with the ability to effectively communicate at all levels of the organization
• Pragmatic Marketing certified or related product management certification
• Ability to travel up to 25%

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Job Description

Daxko is seeking a software artisan with experience in .NET, SQL, and AWS to be a hands-on engineer on our payments team. As a Senior .NET Developer, your work will be focused on building a secure payment gateway for all our Daxko products. We are an Agile/Scrum shop with a strong sense of teamwork and collaboration, where teams are encouraged to operate with the autonomy and flexibility of startups, while enjoying the benefits of being part of an established company. If you believe in community-driven development, consider writing code as a craft, and have a desire to be a lifelong learner, then we invite you to read on and apply. 

Here are a few things you'll likely find yourself doing in this role...  

• Delivering high-quality, unit-tested code by practicing pragmatic software engineering principles 
• Working with the team to size and groom the product backlog 
• Leveraging Agile best practices (vertical vs. horizontal development, breaking things down into smaller pieces, driving to done) 
• Working with the team to own products and features end-to-end 

Qualifications

Here's what you need to have... 

• Working knowledge of current .NET architectural/development best practices and design patterns 
• Bachelor’s degree in an Engineering-based discipline OR equivalent experience  
• 2-5 years’ work experience programming with C# 
• Strong SQL skills and TSQL experience
• Experience developing and consuming RESTful APIs 
• Knowledge of available tools, technologies, methodologies, processes, and best practices to develop software 
• Strong analytical/problem-solving skills and a craving for details 
• Be open to new technologies, industry trends and the ability to adopt the latest design methodologies 
• Solid interpersonal skills and comfort in a collaborative development environment 
• Ability to build positive relationships with internal and external stakeholders 

A plus if you have experience with some of these... 

• Realtime Data Streaming and event-driven architectures (e.g., Kafka, Kinesis) 
• AWS Messaging Services (e.g., SNS & SQS) 
• Container platforms (Docker, Kubernetes) 
• Agile Methodology 
• NoSQL databases 
• Prior experience with developing PCI-compliant applications 
• Unit Testing Frameworks (e.g., MOQ) 

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