Job Description

Are you a revenue-generating leader passionate about technology that empowers businesses? Do you thrive in high-stakes sales environments, crafting winning solutions for complex challenges? If so, this role as VP Sales E2E Service Management at our industry-leading ESM organization is your chance to make a real impact.

Be the Hero of Service Transformation Deals:

• Champion Our Game-Changing ESM Software: Partner with Account Executives to showcase how our ESM solution unlocks transformative field service management. Craft compelling proposals that position us as the clear choice for driving efficiency and customer satisfaction.
• Close Big Deals: Become the trusted advisor within the sales team. Expertly guide Account Executives through the sales cycle, identifying and qualifying high-value opportunities. Develop accurate forecasts and drive deals to successful closure.
• Unlock Hidden Revenue: Proactively collaborate with Account Executives to understand customer needs and buying teams. Develop winning strategies to overcome roadblocks and secure executive buy-in for large-scale deals.
• Shape the Future of Sales: Share your expertise and best practices, guiding the team to consistently exceed sales targets.

Qualifications

ou're a Sales Powerhouse with Deep ESM Knowledge:

• Proven ability to consistently meet and over-achieve quota and leading sales teams – ideally with experience in activating indirect sales forces within the service management domain.
• You possess a deep understanding of enterprise service management best practices (ITIL, ITSM) and how they translate to real-world business value.
• You're an ESM expert, fluent in the technology's architecture and capabilities. You can explain complex concepts in a clear, compelling way that resonates with executives.
• An entrepreneurial mindset with innate curiosity and resilience
• Willingness and appreciation of the sales process including cadence, forecasting and accurate reporting
• Strong written and verbal communication skills in English, exceptional presentation and interpersonal skills. You build strong relationships with stakeholders at all levels, influencing decisions and driving action

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Job Description

As a Pre Sales Consultant, you will be expected to work alongside the Sales teams and the Business Architects to understand prospect and customer business and functional objectives, along with the “As-is” and “To-be” state of the organization in order to provide a functional product solution and demonstrate it back where required.

Through the support of the Industry specialists and Business Value Engineering you will enable the customer first approach of IFS Ultimo ensuring the understanding and delivery of the value and technical solution customers expect. Pre Sales Consultants are responsible for leading workshop and discovery engagements with clients, understanding the business process and value drivers and translating this into customer facing presentations to support the IFS Ultimo sales effort.

• Participate in internal and customer/prospect facing product presentations and demonstrations.
• Facilitate and document prospect and customer discovery sessions to uncover business processes and functional requirements.
• Provide answers to technical questions in a Request for Information (RFI) or a Request for Proposal (RFP).
• Support with technical qualification of sales opportunities.
• Gain the knowledge of specific IFS Ultimo products and services.
• Support and build custom demonstrations aligned with customers’/prospect key business initiatives.
• Ensure the successful delivery of Proof of Value tied to the customers’ success criteria and business initiatives.
• Translate technical and business requirements into a customer focused value-centric solution.
• Work within teams with the ability to adopt a leadership role where necessary
• Maintain a high degree of knowledge of all products and services including roadmaps and regular liaison with Product Management.
•  Use the knowledge and/or the understanding of the major customers’ requirement to provide and/or propose commercially and viable product/solution improvement feedbacks of large and complex customer requirements – involving senior management where needed
• Work with Enterprise level prospects and clients and be prepared to question them to cover a complete architecture, including integration of IFS Ultimo into a wider environment
• Understand and demonstrate the key metrics, KPI’s and business drivers for the IFS Ultimo Industries.
• Working with the sales organisation to address technical needs for the customers
• Maintain knowledge of and follow the IFS Ultimo Customer Engagement processes
• Ensure discipline of excellence and passion to every customer engagement
• Support at external and internal customer facing events
• Use the knowledge and/or the understanding of the major customers’ requirement to provide and/or propose commercially and viable product/solution improvement feedback.

Qualifications

Essential:

• University degree, equivalent professional qualifications or appropriate experience
• Deep experience of solution development, presenting software applications and business process mapping at a senior level
• A comprehensive understanding of business practices within relevant industries
• Experience of working with Enterprise Asset Management software or equivalent
• Fluency in English (verbal and written)
• A willingness to travel – nationally and internationally as required

Desirable:

• Experience in developing business process strategy and enterprise architecture

A Pre Sales Consultant would be expected to have a very good understanding of the following areas:

• Experience in Enterprise Asset Management
• Project management in asset intensive industries.
• Developing solutions to deliver customer facing demonstrations and presentations focused on the key IFS and customer value messaging.
• End-to-end business process and business practices including process and solution mapping.
• Knowledge of IFS products and processes, with a focus on the IFS Ultimo processes related to your areas of industry expertise.
• Commitment to self-learning and regular training.
• Live the IFS Ultimo Values.

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Job Description

Overview:

We are seeking a meticulous and detail-oriented Bonus Calculation Specialist to join our team. This role is pivotal in ensuring the accurate and timely calculation of bonus accrual and payment values across multiple legal entities. The ideal candidate will possess a strong understanding of bonus calculation complexities and excel in managing global bonus-related queries and issues.

Responsibilities:

Accurate and Timely Bonus Calculations: Responsible for the precise computation of bonus accrual and payment values according to established criteria. Collaborate closely with the regions to validate performance metrics and financial targets, ensuring bonuses are disbursed within deadlines.

Global Point of Contact: Act as the primary contact for all bonus-related inquiries and issues globally. Address queries promptly and effectively, providing clear explanations and resolutions to maintain stakeholder satisfaction and clarity.

Comprehensive Understanding: Understand the intricacies of all elements involved in bonus calculation and payment. Stay updated on changes in bonus structures and policies, ensuring compliance with legal and regulatory requirements.

Monthly Accrual Reporting: Prepare and communicate month-end accrual values to Finance departments across various legal entities. Coordinate with teams globally to consolidate accrual data accurately before submission, ensuring alignment with organizational reporting standards.

Support for Reporting and Audits: Assist in compiling data and documentation for bonus-related reports. Facilitate audits by providing comprehensive information and explanations, ensuring transparency and accuracy in all reporting activities.

Data Integrity Management: Continually review the integrity of source data used in bonus calculations. Monitor data inputs rigorously, identify discrepancies, and take corrective actions promptly to maintain data accuracy and reliability.

Qualifications

• Bachelor’s degree in accounting, Finance, Business Administration, or related field (or equivalent work experience).
• 4-5 years of proven experience in Compensation (Preferable) or financial analysis role.
• Strong analytical skills with meticulous attention to detail.
• Excellent communication and interpersonal skills, with the ability to effectively interact with stakeholders at all levels.
• Proficiency in Microsoft Excel and Power BI
• Ability to work independently, prioritize tasks, and manage time effectively in a fast-paced environment.

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Job Description

We are seeking a skilled and proactive Power BI Analyst specializing in Systems BI to join our team. This role will be instrumental in maintaining and developing bonus accrual calculation and reporting processes using Power BI, extracting data from multiple systems and ensuring accuracy and confidentiality across global entities.

Responsibilities:

• Bonus Accruals and Payout Calculation: Utilize Power BI to maintain and enhance the calculation of bonus accruals and payouts. Extract data from various systems and files, ensuring accuracy and timeliness in bonus calculations.
• Reporting Development: Develop and maintain robust reporting of bonus metrics across multiple global entities using Power BI. Design visually compelling dashboards and reports that provide actionable insights while safeguarding data confidentiality.
• Understanding Bonus Calculation Complexities: Develop a deep understanding of all elements involved in bonus calculation and payment processes. Stay updated on bonus structures, policies, and regulatory requirements to ensure compliance and accuracy.
• Global Contact for Bonus Queries: Act as a key global contact for bonus calculation queries and issues. Provide timely responses and resolutions to stakeholders, ensuring clarity and accuracy in bonus-related communications.

Qualifications

Skills:

• Proficiency in Power BI (Desktop / Service) and DAX (Data Analysis Expressions).
• Strong data visualization skills, with the ability to create intuitive and insightful dashboards and reports.
• Knowledge of databases and experience in data extraction and integration from multiple sources.
• Excellent analytical skills, with the ability to analyze complex data sets and derive meaningful conclusions.
• Strong communication skills, both written and verbal, with the ability to effectively collaborate with stakeholders at all levels.

Qualifications:

• Bachelor’s degree in computer science, Information Systems, Business Analytics, or related field.
• 2-3 years of proven experience in utilizing Power BI for reporting, and data visualization.
• Experience with database management and SQL querying.
• Ability to manage multiple priorities and deadlines in a dynamic work environment.
• Understanding of financial bonus calculation methodologies and regulatory compliance is a plus.

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Job Description

Working in IFS Industries team, in conjunction with the Aerospace and Defense Industry Vice President, you will be regarded as the global Aerospace & Defense Industry “thought leader” across the rapidly growing IFS A&D Market Segments with a particular emphasis on defense manufacturing.

Specific activities include;

• Planning, directing & coordinating IFS activities in relation to the A&D industry
• Assimilating & translating market trends, understanding emergent A&D industry requirements coming from analysts, competitors and/or customers
• Leading and managing one or more of the IFS A&D Customer Advisory Boards
• Demonstrating continuous, focused evangelism of IFS and the IFS Cloud product via public speaking, presenting at industry events, and social media engagement
• Directly supporting sales in bidding and closing priority deals with net new customers and upgrades for existing customers
• Creating and maintaining industry specific sales enablement tools such as Industry Roadmaps, Statements of Direction, Industry Overviews and learning materials for IFS Academy
• Engaging with clients to understand their requirements & scope, discovering & defining solutions, explaining business benefits/value & use cases & a roadmap to meet their goals
• Creating and maintaining the Industry Value Proposition with Product Marketing
• Directly supporting A&D Marketing campaigns and projects as the Industry SME, including message and collateral creation and the delivery of that messaging.
• Supporting R&D’s 7 Stage Development Process by providing Voice of the Customer and other Industry requirements to Product Management and developing the positioning and value messaging for selected investment proposals
• Defining industry-specific solution sets, system integration points, data migration requirements, and cybersecurity and other regulations and standards
• Actively contributing to cross-functional Product Offering Support Teams in support of annual GTM activities with Presales, R&D, and Marketing
• Management of A&D industry support to the BVA (Business Value Assessment) team in executing business value activities & associated value packet creation

Qualifications

• Thought leader and significant work experience in the IFS A&D Industry, specifically understanding the unique operational requirements of Defense Forces
• Understanding of the unique Gen AI requirements of defense organizations particularly those interacting with the US DoD
• B2B SaaS experience and time in the Armed Forces are a plus.
• A degree and/or recognized professional qualification in the industry
• Attention to detail and high quality standards
• Demonstrable ability to show how IT solution architecture affects business value
• Ability to link Industry processes to the Product and its underlying technology
• Ability and willingness to travel both domestically and internationally
• Excellent verbal and written communication skills
• Tenacious, with a passion to get the job done

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Job Description

IFS North America seeks an Established Accounts Client Manager with a passion for selling enterprise software and who is seeking the opportunity to make a positive impact in a company with a growing presence in the North American business software market.

The Established Accounts Client Manager’s primary responsibilities include account planning, managing a group of customer accounts, and selling additional business to existing customers.  The Established Account Manager uses all resources to solve customer problems with appropriate IFS products and services.

Responsibilities

• Achieve and exceed quota targets through the successful execution of the sales strategy and account planning.
• Account and Customer Relationship Management, Sales of Software Licenses, Cloud Subscription Revenue, Professional Services, and Renewals.
• Develops effective and specific account plans to ensure revenue target delivery and sustainable growth. 
• Develop and deliver comprehensive business plan to address customer priorities and pain points. Utilize benchmarking and ROI data to support the customer’s decision process.
• Establishes strong management and C-level relationships based on knowledge of customer requirements and commitment to value. Builds a foundation on which to harvest future business opportunities and accurate account information and strategy development.
• Actively understand each customer’s technology footprint, strategic growth plans, technology strategy, and competitive landscape. Review public information (new executive appointments, earnings statements, press releases, etc.) for the company and its competitors to remain updated on key industry trends and issues impacting the customer.
• Maintain White Space analysis and execution of initiatives (up sell and cross sell) on customer base.
• Leverage support organizations including Marketing, Partners, Pre-Sales, Support, Business Operations, and Professional Services to funnel pipeline into the assigned territory.   
• Be proficient in and bring all IFS offers to bear on sales pursuits including Industry Solutions, LOB solutions (CRM, SCM, PLM, EOI, Enterprise Asset Management and MRO) and technology solutions (Business Analytics, Mobility, Technology, et. al)
• Strive to make all customers IFS references.
• Support all IFS promotions and events in the region
• Maintain CRM system with accurate customer and pipeline information.

Qualifications

• 5+ years of relevant sales and account management experience based on complex software sales
• Preferably with a strong understanding of ERP, supply chain, manufacturing and mobile workforce management.
• Ability to carry a quota, and a proven record of consistent quota achievement
• Strategic value selling capability
• Ability to communicate with and effectively persuade C-level decision makers, and quickly articulate IFS’ value proposition.
• Ability to work in a team environment with solution experts
• Personal characteristics: quick learner, good problem solver and decision maker, think quickly on your feet, excellent communication skills, strong initiative, persistence, enthusiasm, thrives in a fast-paced environment, adaptable, entrepreneurial spirit.
• Bachelor’s Degree
• Travel 50-60%

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Job Description

Are you a revenue-generating leader passionate about technology that empowers businesses? Do you thrive in high-stakes sales environments, crafting winning solutions for complex challenges? If so, this role as VP Sales E2E Service Management at our industry-leading ESM organization is your chance to make a real impact.

Be the Hero of Service Transformation Deals:

• Champion Our Game-Changing ESM Software: Partner with Account Executives to showcase how our ESM solution unlocks transformative field service management. Craft compelling proposals that position us as the clear choice for driving efficiency and customer satisfaction.
• Close Big Deals: Become the trusted advisor within the sales team. Expertly guide Account Executives through the sales cycle, identifying and qualifying high-value opportunities. Develop accurate forecasts and drive deals to successful closure.
• Unlock Hidden Revenue: Proactively collaborate with Account Executives to understand customer needs and buying teams. Develop winning strategies to overcome roadblocks and secure executive buy-in for large-scale deals.
• Shape the Future of Sales: Share your expertise and best practices, guiding the team to consistently exceed sales targets.

Qualifications

ou're a Sales Powerhouse with Deep ESM Knowledge:

• Proven ability to consistently meet and over-achieve quota and leading sales teams – ideally with experience in activating indirect sales forces within the service management domain.
• You possess a deep understanding of enterprise service management best practices (ITIL, ITSM) and how they translate to real-world business value.
• You're an ESM expert, fluent in the technology's architecture and capabilities. You can explain complex concepts in a clear, compelling way that resonates with executives.
• An entrepreneurial mindset with innate curiosity and resilience
• Willingness and appreciation of the sales process including cadence, forecasting and accurate reporting
• Strong written and verbal communication skills in English, exceptional presentation and interpersonal skills. You build strong relationships with stakeholders at all levels, influencing decisions and driving action

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Job Description

The Commercial Strategy & Process Lead position is a senior role that contributes to overall business success through: 

• Strategic Planning & Execution 

• Process Optimization & Improvement 

• Performance Metrics & Reporting 

• Change Management 

• Offering, Configure, Price, Quote & Entitlements 

This is a global role, and the successful applicant will benefit from working closely with colleagues across the world, including the UK, US and Scandinavia.  

We are looking for an individual with a successful track record in business strategy execution or enterprise consulting, ideally in a software/technology setting. The individual will have a good base of knowledge, will be capable of managing their time and priorities and looking to progress their career in a new organization. A minimum of 5 years' experience in a strategy/consulting capacity is required.  

The Commercial Strategy & Process Lead is a conscientious individual, taking personal ownership of any information shared to the team and will seek to understand the business context within which we operate at IFS.  

IFS has a committed equal opportunities culture. This role benefits from flexible working and while time-zone requirements will at times require work in unsociable hours, there is both a full understanding and active encouragement to foster a work/life integration that works well for the employee. Additionally, we provide coaching, enablement and development for all employees.    

Essential Duties and Accountabilities 

The Commercial Strategy & Process Lead will take responsibility for the following: 

Strategic Planning & Execution 

• Develop, refine and execute on Commercial strategic initiatives 
• Align commercial goals with actionable plans 
• Conduct market and competitive analysis to inform strategic decisions  
• Contribute ideas and energy to achieving commercial goals 

Process Optimization & Improvement 

• Analyze and improve existing business processes to increase efficiency 
• Implement best practices and methodologies 
• Monitor and measure the effectiveness of process changes 

Performance Metrics & Reporting 

• Develop and track key performance indicators (KPI’s) to measure the success of strategic initiatives and process improvements 
• Provide regular reports to senior management and stakeholders 
• Use data-driven insights to guide decision making 

Change Management 

• Stakeholder engagement and communication 
• Training and development programs 
• Risk assessments and mitigation  

Offering, Configure, Price, Quote & Entitlements 

• Process Owner for the end-to-end flow between establishing an offering and then how the field sales/presales team then configures, prices and quotes toward customer, culminating in an Entitlement being managed in the system 

Pricing:  

• Drive project management of initiatives, as well as working closely with senior colleagues to i) understand pricing models ii) create clear and accurate communications iii) support costing exercises iv) capturing and compiling feedback from sales, marketing and customers vi) supporting and driving ad-hoc projects as the year progresses. 

Packaging:  

• Project manage collaborations between product teams in IFS Research & Development (R&D), Global Customer Services (GCS) and the respective marketing teams as products and services are brought to market. Support and lead content creation with technology experts, support campaigns, work with online and digital teams.  

Commercial:  

• Working with a number of different departments to make smart, informed decisions about how the company makes money. This can involve looking internally at what we do uniquely well or can improve, as well as looking externally for ideas and a competitive edge. This also requires consistent and clear communication with the wider business and our customers. The Commercial Strategy & Process Lead will project manage a number of these initiatives.  

Learning Mindset:  

• A role of this type should be a give and take experience. This role will provide a wide and varied exposure to a range of tasks and aspects of the business. Our expectation is that the Commercial Strategy & Process Lead will be highly motivated to both learn and contribute in equal measure.  

IT proficiency:  

• Exposure to Microsoft Office (word, ppt, excel) is essential. Any additional experience with other software e.g. OpenAI is a bonus. Further training will be provided.   

Overall Required Competence

The Commercial Strategy & Process Lead is a trusted member of the Global Operations team, they will be able to demonstrate:  

• An outcome-focused mindset “getting things done” 
• Consulting capabilities per the ‘essential duties’ section above 
• A capable networker and able to work well with others, supplementing their own and others talents through collaboration 
• Strong and varied communication skills, able to work with subject matter experts as well as producing concise summaries for business leaders to consume 
• Improvement minded – keen to make their mark on the business and improve day on day 
• MS excel high proficiency  
• Must drive an inclusive and high-performance culture 
• Can positively handle prioritization and raise when help is required  
• Direct experience of supporting senior executives in an analyst capacity would be beneficial 
• Live the IFS Values 

Qualifications

Essential: 

• Exposure to business/management/commercial concepts 
• Can communicate fluently in business English, both written and verbal to a good level 
• Growth minded and enthusiastic about professional development and learning  
• IFS is pragmatic and flexible in terms of experience/background, however, the successful candidate will either i) have studied Business Management, IT, or a similar subject at a University level or equivalent, or ii) have studied a different topic but worked in a corporate setting for >10 years. Extended work experience in a business setting, ideally a corporate business is a must.  

Desirable: 

• Any additional IT or system exposure 
• An eye for design 
• Any other relevant qualifications or experience 

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Job Description

The Commercial Operations Associate position is a trainee role that gives the opportunity to both gain exposure and build skills and experience through meaningful contributions. This is a global role, and the successful applicant will benefit from working closely with colleagues across the world, including the UK, US and Scandinavia.  

We are looking for an individual with a successful track record in a graduate role in a corporate setting, ideally with ~5 years’ experience. The individual will have a good base of knowledge, will be capable of managing their time and priorities and looking to progress their career in a new organization.  

The Commercial Operations Associate will work closely with team members and colleagues from across different departments. There will be a range of different initiatives and projects to support plus some regular activities to own. The emphasis is on long-term career development.  

Pricing: partake in pricing initiatives which can involve competitive analysis, costing and working collaboratively with sales, marketing, R&D and services teams to establish new and updated pricing models. 

Packaging: working closely with marketing and product teams to ensure all material surrounding products and services is customer ready, professionally produced and catches the attention. This will involve supporting campaigns and digital content.  

Commercial: working with senior management to ensure all aspects of product and service management are integrated, communicated effectively and driving positive collaboration. 

The Commercial Operations Associate is a conscientious individual, taking personal ownership of any information shared to the team and will seek to understand the business context within which we operate at IFS.  

IFS has a committed equal opportunities culture. This role benefits from flexible working and while time-zone requirements will at times require work in unsociable hours, there is both a full understanding and active encouragement to foster a work/life integration that works well for the employee. Additionally, we provide coaching, enablement and development for all employees.    

Essential Duties and Accountabilities 

The Commercial Operations Associate will take responsibility for the following: 

• Pricing: working closely with senior colleagues to i) understand pricing models ii) create clear and accurate communications iii) support costing exercises iv) capturing and compiling feedback from sales, marketing and customers vi) supporting and driving ad-hoc projects as the year progresses. 

• Packaging: support collaborations between product teams in IFS Research & Development (R&D), Global Customer Services (GCS) and the respective marketing teams as products and services are brought to market. Support and lead content creation with technology experts, support campaigns, work with online and digital teams.  

• Commercial: there are a wide and varied list of topics under commercial, but essentially this means working with a number of different departments to make smart, informed decisions about how the company makes money. This can involve looking internally at what we do uniquely well or can improve, as well as looking externally for ideas and a competitive edge. This also requires consistent and clear communication with the wider business and our customers. The Commercial Operations Associate will gradually take on a number of the internal communication responsibilities.  

• Learning Mindset: a role of this type should be a give and take experience. This role will provide a wide and varied exposure to a range of tasks and aspects of the business. Our expectation is that the Commercial Operations Associate will be highly motivated to both learn and contribute in equal measure.  

• IT proficiency: exposure to Microsoft Office (word, ppt, excel) is essential. Any additional experience with other software e.g. OpenAI is a bonus. Further training will be provided.   

Overall Required Competence 

The Commercial Operations Associate is a trusted member of the Global Operations team, they will be able to demonstrate:  

• An outcome-focused mindset “getting things done” 

• A capable networker and able to work well with others, supplementing their own and others talents through collaboration 

• Strong and varied communication skills, able to work with subject matter experts as well as producing concise summaries for business leaders to consume 

• Improvement minded – keen to make their mark on the business and improve day on day 

• MS excel high proficiency  

• Must drive an inclusive and high-performance culture 

• Can positively handle prioritization and raise when help is required  

• Direct experience of supporting senior executives in an analyst capacity would be beneficial 

• Live the IFS Values 

Qualifications

Essential: 

• Exposure to business/management/commercial concepts 

• Can communicate fluently in business English, both written and verbal to a good level 

• Growth minded and enthusiastic about professional development and learning  

• IFS is pragmatic and flexible in terms of experience/background, however, the successful candidate will either i) have studied Business Management, IT, or a similar subject at a University level or equivalent, or ii) have studied a different topic but worked in a corporate setting for >2 years. Extended work experience in a business, ideally a corporate business is a must.  

Desirable: 

• Any additional IT or system exposure 

• An eye for design 

• Any other relevant qualifications or experience

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Job Description

Working in IFS Industries team, in conjunction with the Aerospace and Defense Industry Vice President, you will be regarded as the global Aerospace & Defense Industry “thought leader” across the rapidly growing IFS A&D Market Segments with a particular emphasis on defense manufacturing.

Specific activities include;

• Planning, directing & coordinating IFS activities in relation to the A&D industry
• Assimilating & translating market trends, understanding emergent A&D industry requirements coming from analysts, competitors and/or customers
• Leading and managing one or more of the IFS A&D Customer Advisory Boards
• Demonstrating continuous, focused evangelism of IFS and the IFS Cloud product via public speaking, presenting at industry events, and social media engagement
• Directly supporting sales in bidding and closing priority deals with net new customers and upgrades for existing customers
• Creating and maintaining industry specific sales enablement tools such as Industry Roadmaps, Statements of Direction, Industry Overviews and learning materials for IFS Academy
• Engaging with clients to understand their requirements & scope, discovering & defining solutions, explaining business benefits/value & use cases & a roadmap to meet their goals
• Creating and maintaining the Industry Value Proposition with Product Marketing
• Directly supporting A&D Marketing campaigns and projects as the Industry SME, including message and collateral creation and the delivery of that messaging.
• Supporting R&D’s 7 Stage Development Process by providing Voice of the Customer and other Industry requirements to Product Management and developing the positioning and value messaging for selected investment proposals
• Defining industry-specific solution sets, system integration points, data migration requirements, and cybersecurity and other regulations and standards
• Actively contributing to cross-functional Product Offering Support Teams in support of annual GTM activities with Presales, R&D, and Marketing
• Management of A&D industry support to the BVA (Business Value Assessment) team in executing business value activities & associated value packet creation

Qualifications

• Thought leader and significant work experience in the IFS A&D Industry, specifically understanding the unique operational requirements of Defense Forces
• Understanding of the unique Gen AI requirements of defense organizations particularly those interacting with the US DoD
• B2B SaaS experience and time in the Armed Forces are a plus.
• A degree and/or recognized professional qualification in the industry
• Attention to detail and high quality standards
• Demonstrable ability to show how IT solution architecture affects business value
• Ability to link Industry processes to the Product and its underlying technology
• Ability and willingness to travel both domestically and internationally
• Excellent verbal and written communication skills
• Tenacious, with a passion to get the job done

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Job Description

We are looking for a hungry, focused and resilient farmer sales person with great collaboration and sales execution skills to help grow the business across the market unit. 

The Account Executive will be selling into a focused list of strategic target accounts, you will be entrepreneurial in nature and excel at building pipeline, creating and closing opportunities. By using a consultative approach to value-based selling, you will lead with IFS's award winning products while also having access to the broader portfolio to bring value to our customers. You will use your industry knowledge and enterprise software sales expertise to identify and qualify deals, leading to sales opportunities with our existing customer base. 

The role is positioned within a high-growth market unit. This is an organisation going through transformational growth (organic and inorganic).  We are an ever-evolving business, challenging and disrupting the industry standards which are too often accepted by some of our competitors in the global enterprise software space.

Our go-to-market strategy is focused on geographical and key industry verticals within a matrixed sales organization. 

Responsibilities

• Strong sales execution and continued sharpening of these skills
• Prepare, update, own and execute the Go -To- Market Strategy for nominated industries
• Prepare, own, and maintain Territory Plan for agreed vertical
• Prepare Account Plan including deal action cards, mutual evaluation plans, and power maps for named accounts
• Own the end-to-end sales process including demand generation, understating customer needs, agreeing a mutual evaluation process, owning the RFI/RFP process, building a business case for change and winning business, and utilising resources within a matrix organization to get the job done.
• Work with partners to better penetrate into your accounts, creating joint sales plays that accelerate deal cycles and maximize value while providing strong delivery plans that lead to happy referenceable customers
• 100% responsibility for owning the annual sales targets and delivering as per the quarterly budget
• Continued pipeline building and demand generation activities to achieve 4x pipeline coverage
• Liaison with Sales leadership and Global teams to build a strong internal network and collaboration
• Manage and maintain complete CRM and Account hygiene, at all times, along with sales cadence, administration and reporting to ensure accurate forecasting

Qualifications

You will demonstrate:

• In-industry, enterprise software sales quota-carrying sales cycle delivery across the assigned geographic market within the assigned industries and accounts across the market unit
• An entrepreneurial mindset with innate curiosity and resilience
• Working knowledge of CRM systems and commitment to data hygiene and accurate reporting
• Willingness and appreciation of the sales process including cadence, forecasting and accurate reporting
• A track record of consistently meeting and over-achieving quota
• Strong written and verbal communication skills in English and a local language relevant to the market geography 
• Comfort working within a matrix-rich organisation, building relationships, and finding support to get the job done.

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Job Description

Are you…

• Looking for a stepping stone into a sales role?
• Passionate about working for a high-growth company?
• Determined and ambitious about career development?
• Excited by technology?
• If this sounds like you, then please read on…

We are looking for energetic Business Development Representatives (BDRs) to generate and nurture sales leads for the middle east region. Working closely with the Marketing and Sales teams, you will develop new business leads by a mix of warm and cold calling.

As a Business Development Representative, you will have an amazing opportunity to be part of the ‘growth team’ for generating business for the entire sales team.

What You'll Do:

- Generate new business opportunities by identifying and qualifying leads through various channels, strategic outreach, including calls, emails, and social media.
- Collaborate with our Marketing and Sales teams to create targeted campaigns that resonate with the middle east market.
- Utilize your deep understanding of the BDR toolkit, including CRM software and sales intelligence tools, to outperform expectations.
- Maintain an up-to-date understanding of industry trends and competitor activities
- Provide market feedback to shape future strategies, ensuring our solutions meet client needs.

Qualifications

Who We're Looking For:

- A dedicated professional with 3+ years in a similar role.
- Proven success in meeting and exceeding targets.
- Outstanding communication skills and the ability to engage prospects effectively.
- Proficiency in the BDR toolkit for success: Outreach, CRM, Sales Navigator, Zoominfo, or similar tools.
- Self-starter with excellent time management and organizational skills
- Ability to quickly understand enterprise IT solutions, products and market dynamics
- Team player with a positive attitude and strong work ethic

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Job Description

The role will be hands-on in designing, developing, and implementing solutions using Power BI. The ideal candidate will have an eye for design and a deep understanding of UI/UX principles to create engaging data visualizations that effectively communicate insights to end-users.

The role requires a blend of technical proficiency and creativity. You will leverage advanced features of Power BI, such as custom visuals, themes, and interactive elements, to create dynamic and interactive reports that capture attention and encourage exploration. Additionally, you will continuously refine and optimize existing reports, ensuring they remain relevant and effective in a rapidly evolving business environment.

Essential duties:

• Design and develop Power BI reports and dashboards that meet user requirements and enhance data-driven decision-making.
• Apply principles of UI/UX design to create visually appealing and user-friendly data visualizations.
• Develop custom visuals and templates to standardize reporting processes and improve efficiency.
• Optimize report performance and ensure data accuracy and reliability.
• Conduct user testing and gather feedback to continuously improve report usability and effectiveness.
• Provide training and support to end-users on accessing and interpreting reports.
• Hands-on analysis and modeling of complex data sets in order to understand how it can solve business problems.
• Provision of business and technical requirements documentation.

Qualifications

• Demonstratable hands on experience of delivering BI and Analytical solutions using a variety of tools (PowerBI, Python).
• Good communicator with experience of explaining technical information to a non-technical audiences.
• Attention to detail and focused on accuracy of output.

Required experience:

• Examples of solving tangible business problems using data analytics based off complex data structures.
• Extracting data from an IFS, SAP or Oracle ERP for reporting and analysis purposes.
• Finance and commercial business process knowledge ideally within the IT or Software Industry.

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Job Description

Summary

IFS North America seeks an experienced Business Consultant to play a key role in implementation of IFS Applications by providing the necessary business process consulting, training, documentation, and applications consulting to ensure the customer’s success in using IFS Applications as a tool to improve overall business performance.

Responsibilities

• Secure successful implementations of IFS Applications by providing services
• Develop business related knowledge to be able to understand and solve customer requirements
• Activities related to building and coordinating with other Business Consultants within the Organization.
• These activities include, but are not limited to:
  • Provide training and mentoring to other Business Consultants within the Organization 
  • Work with the Customer Director to identify needs for application training and development and be responsible for coordinating and implementing those programs
  • Work closely with other Business Consultants to ensure a complete solution is provided to customer and is the best fit in all areas
• Take active part in building a strong team
• Understand the importance of and pursue a high degree of customer service

Qualifications

• Bachelor’s degree in Business, Computer Science, or a related discipline is preferred
• Strong knowledge and experience in Supply Chain Manufacturing for asset intensive industries.
• 3-5 years’ experience in Supply Chain Manufacturing and/or ERP software solutions implementation or systems, and able to apply such knowledge to help solve customers’ business requirements
• Must have good presentation, organizational, and documentation skills
• Must be proficient in Microsoft Office Products
• Must understand the product and be able to train the customer
• Ability to learn quickly, communicate ideas effectively, define and lead team efforts, and utilize flexibility and creativity to present a variety of solutions
•  Must be able to analyze and/or design business processes
• Perform other duties as assigned or requested
• Must be willing to travel up to 75% or more with potential for extended stints of continuous travel

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Job Description

The GCS Commercial Manager is a sales enablement role that is responsible for driving good commercial practice within the regions that facilitates services growth of IFS through combining sales knowledge, commercial acumen and leadership.

A Commercial Manager will have a good understanding of our Services Portfolio and the value that these services deliver to our customers. They will proactively drive good commercial practice throughout IFS that improves both the compliance and commercial quality of business opportunities while at the same time enhancing the potential for a successful sale.

Essential Duties and Accountabilities

The Commercial Manager will take full responsibility for the deals assigned to them, which requires:

• Capable of leading and directing the commercial aspects of services sales cases, with hands-on commercial solutioning and decision-making
• Assist the sales teams to understand the value for our customers to enhance the messaging in during the sales cycle to positioning
• An in-depth understanding of the IFS Commercial rules and play a key role in the regular review and updating of those rules
• Must solicit and incorporate feedback from all key internal and external stakeholders
• Assist with enablement of the sales teams to improve the overall commercial knowledge and quality of deals submitted
• Promote the positioning of standard GCS Portfolio Services in all sales scenarios and the best ways to achieve that
• Collaborate with the Vice President - Global Commercial Quality & Bid Management and the wider GCS organization to ensure that all commercial offerings are cohesive and support the lifecycle strategy that we are executing
• Provide an initial single point of contact for commercial queries any Services Sales
• Have an in-depth knowledge of all the tools and systems used in the sales process, including CRM, Contract Lifecycle Management (CLM), Deal Approvals (DAR), Service Estimators and Project Calculators.  Assist with the maintenance and testing of the Service Estimators and Project Calculators commercial tools.

Qualifications

GCS Commercial Managers are deep experts in their assigned fields operating at senior level or above within a customer value generating role. They must be able to demonstrate:

• Deep and practical knowledge of Services Sales
• Business context and a true understanding of customer value through the lifecycle
• Strategically minded and creative in the ways that the Commercials can enhance a sale while remaining compliant in all aspects including how we take service offerings to market
• Confidence and competence when working in a matrix organization, being able to deliver results independently as well as collaboratively
• A good understanding of the tools that IFS uses to calculate and estimate assignments such as projects, Success, Cloud Services and Maintenance.
• Quality and attention to detail
• Ability to assist with the drafting and/or reviewing of key commercial documents including contracts and proposals
• Experience of working with complex MS Excel spreadsheets including macros and other advanced features of Excel.
• Live the IFS Values

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求人内容

For this role the focus is on Field Service customers and solutions, including field service mobile devices, optimization and scheduling of services, resource management etc. Applicants must have field service industry experience.

The Solution Architect (Consulting) is responsible for leading the overall business value and delivering an IFS solution fit for the customer. Key to this is gaining buy-in from both the Customer and the IFS teams. The Solution Architect enjoys the challenge of creating and communicating well thought through practical solutions that form the basis for successful implementations/transformations and ultimately lead to highly referenceable customers.

The Solution Architect – is responsible for leading all aspects of the solution, working closely with the IFS implementation team, as well as using their industry and implementation experience to advise and guide the customer project team.

Essential Duties and Accountabilities:

• Bring Manufacturing and Field Service industry expertise to guide customer project implementation
• Apply knowledge and experience in complex, multi-phase projects
• Take the lead in delivering the IFS solution, maintain clear communication on all aspects of the solution with the customer project and management team
• Work closely with the IFS Project Manager to ensure the risks from complex  requirements are minimized
• Coordinate and delegate work within the delivery team
• Work with partners and system integrators in ensuring the IFS experience is consistent regardless of the delivery mechanism
• Be familiar and advise on the successful application of IFS Accelerators
• Maintain the focus on ensuring we deliver value to the customer
• Be involved in the successful delivery of additional consulting services; Select, Success, Safeguarding
• Articulate product direction and the potential value it could bring to our customers

資格

• Experienced in complex implementations
• An expert in at least one of the core IFS industries; i.e. Manufacturing,  Field Service
• Advanced communication and presentation skills
• Experienced in leading a team and delivering solutions

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求人内容

For this role the focus is on Field Service customers and solutions, including field service mobile devices, optimization and scheduling of services, resource management etc. Applicants must have field service industry experience.

The Solution Architect (Consulting) is responsible for leading the overall business value and delivering an IFS solution fit for the customer. Key to this is gaining buy-in from both the Customer and the IFS teams. The Solution Architect enjoys the challenge of creating and communicating well thought through practical solutions that form the basis for successful implementations/transformations and ultimately lead to highly referenceable customers.

The Solution Architect – is responsible for leading all aspects of the solution, working closely with the IFS implementation team, as well as using their industry and implementation experience to advise and guide the customer project team.

Essential Duties and Accountabilities:

• Bring Manufacturing and Field Service industry expertise to guide customer project implementation
• Apply knowledge and experience in complex, multi-phase projects
• Take the lead in delivering the IFS solution, maintain clear communication on all aspects of the solution with the customer project and management team
• Work closely with the IFS Project Manager to ensure the risks from complex  requirements are minimized
• Coordinate and delegate work within the delivery team
• Work with partners and system integrators in ensuring the IFS experience is consistent regardless of the delivery mechanism
• Be familiar and advise on the successful application of IFS Accelerators
• Maintain the focus on ensuring we deliver value to the customer
• Be involved in the successful delivery of additional consulting services; Select, Success, Safeguarding
• Articulate product direction and the potential value it could bring to our customers

資格

• Experienced in complex implementations
• An expert in at least one of the core IFS industries; i.e. Manufacturing,  Field Service
• Advanced communication and presentation skills
• Experienced in leading a team and delivering solutions

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Job Description

• Assist in preparing annual budgets, forecasts, and long-term financial plans.
• Analyze financial data to identify trends, variances, and opportunities for improvement and support month-end closing process, including preparation of management reporting.
• Develop and maintain financial models for various business units and projects and continuously improve financial processes and systems to enhance efficiency and accuracy.
• Prepare ad-hoc financial analyses and reports as needed to support decision-making.
• Collaborate with cross-functional teams to gather relevant information for financial analysis.
• Support initiatives to drive efficiencies around revenue recognition and revenue and cost related reporting processes.
• Support other areas within FP&A as required and in working with senior management.

Qualifications

• Bachelor's degree in Finance, Accounting, or a related field
• Proven experience as an FP&A Analyst, Financial Analyst, or similar role, with a focus on data analysis and financial modeling.
• Advanced Excel skills 
• Strong analytical and problem-solving skills with keen attention to detail.
• Experience with business intelligence tools (e.g., Power BI, ) and ERP systems is a plus.
• Ability to work collaboratively in a dynamic environment, managing multiple priorities and meeting deadlines.
• Strong business acumen with a commercial mindset; sound financial awareness and a track record of producing high-quality analysis
• Good communication/interpersonal skills, including with non-finance stakeholders

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Job Description

Essential Duties and Responsibilities

• Ensure project quality and the correct use of the IFS Implementation Methodology and other implementation tools to include overall project planning, direction and guidance
• Be responsible for the project status and reporting to the Project Steering Group
• Ensure implementation projects are delivered to budget and on time
• Manage scope and variations
• Control of commercial, resource time and functional project risks
• Oversee all communications and progress reporting with the customer
• Coordinate all IFS resources allocated to the customer project
• Set up the necessary project structures, reporting and forecasting within the internal IFS Applications environment
• Review all time and cost bookings each month, and to produce the services invoices up to the preliminary invoice stage, within the relevant reporting deadlines
• Liaise with the Finance Department in the progress and payment of outstanding invoices, in order to minimise customer debtor balances
• Oversee the delivery of technical development within the established IFS technical procedures
• From time to time, the Senior Project Manager may be required to liaise with sales management to provide pre-sales consultancy/presentations, and to construct responses and customer proposals
• The above list is not exhaustive, and you may be asked to undertake reasonable additional duties / projects as and when required.

Overall Required Competence

• Demonstrates a deep understanding of the IFS implementation methodologies and is able to confidently educate others on this
• Demonstrates a deep understanding of and integrates appropriate project management tools and processes
• A deep understanding of the IFS Success Offerings (enabled, guided, tailored) and is able to present on these
• Understands when to apply/ obtain the necessary requisite subject matter expertise (technical/functional)
• Is able to maintain project objectivity
• Demontstrates the ability to take intitiative
• Demonstrates the ability to mentor more junior members of the team
• Within the confines of the project, is able to affect change and monitor progress
• Demonstrates the ability to respond in a politically astute manner
• Demonstrates the ability to manage conflict
• Is able to successfully run and facilitate meetings and workshops
• An understanding of IFS contracts (SOW's and MSA's) and the ability to interpret these
• A deep understanding of scope management, the ability to recognise scope changes
• Demonstrates the ability to Plan, lead, manage and deliver medium to large size projects
• The ability to draft a contract

Qualifications

• Native or business level Japanese is a must, business level English is preferred 
• University degree in a technical discipline, MBA, or equivalent professional qualification or work experience 
• Success if similar roles focused on project management
• Minimum 8-10 years of experience in project management
• Prior experience in managing ERP implementation projects (preferably several full project lifecycles)
• Experience in conducting projects using an Agile methodology would be an asset
• Certification in one of other Project Management methodologies Prince2 or PMP would be an asset

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求人内容

For this role the focus is on Field Service customers and solutions, including field service mobile devices, optimization and scheduling of services, resource management etc. Applicants must have field service industry experience.

The Solution Architect (Consulting) is responsible for leading the overall business value and delivering an IFS solution fit for the customer. Key to this is gaining buy-in from both the Customer and the IFS teams. The Solution Architect enjoys the challenge of creating and communicating well thought through practical solutions that form the basis for successful implementations/transformations and ultimately lead to highly referenceable customers.

The Solution Architect – is responsible for leading all aspects of the solution, working closely with the IFS implementation team, as well as using their industry and implementation experience to advise and guide the customer project team.

Essential Duties and Accountabilities:

• Bring Manufacturing and Field Service industry expertise to guide customer project implementation
• Apply knowledge and experience in complex, multi-phase projects
• Take the lead in delivering the IFS solution, maintain clear communication on all aspects of the solution with the customer project and management team
• Work closely with the IFS Project Manager to ensure the risks from complex  requirements are minimized
• Coordinate and delegate work within the delivery team
• Work with partners and system integrators in ensuring the IFS experience is consistent regardless of the delivery mechanism
• Be familiar and advise on the successful application of IFS Accelerators
• Maintain the focus on ensuring we deliver value to the customer
• Be involved in the successful delivery of additional consulting services; Select, Success, Safeguarding
• Articulate product direction and the potential value it could bring to our customers

資格

• Experienced in complex implementations
• An expert in at least one of the core IFS industries; i.e. Manufacturing,  Field Service
• Advanced communication and presentation skills
• Experienced in leading a team and delivering solutions

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