At IFS you will work in a growing, global enterprise software company built upon committed and empowered colleagues who come to work knowing they are making a difference. We work every day within our single platform and embedded digital innovation to help our customers be their best when it really matters to their customers – at the Moment of Service™. We take pride in ensuring that our employees are able to achieve the company goals as well as develop their career. We believe empowered autonomy, committed colleagues and being part of a winning team are the keys to our success and what makes us great!

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, or disability status.

The Global Brand Reputation Specialist (GBRS) position is tasked with curating and managing the IFS brand reputation with customers, influencers and other third-party sources. That includes managing and developing the customer communications program and the Influencer program. The GBRS will also assist the Brand Director in managing tactical branding activities

Essential Duties and Accountabilities

The GBRS will manage the customer retention aspect and influencer communications program of the global marketing effort. This includes, but is not limited to:

- Planning, curating and building the global customer communications program, including newsletters and magazines, in collaboration with regional marketing and subject matter experts

- Creating a strategy for an extended influencer communications program, including comms cadence and content, and executing on it

- Maintain an overview of IFS’s profile on key third-party sites

- Working with stakeholders around the org to manage these profiles

- Act as a super user in the Brand team for marketing comms technology, like Marketo

- Be an ambassador for customer/ influencer communication best practices internally and educate colleagues on its importance

- Help demonstrate to existing customers how much value IFS deliver to their companies

- Identify and address gaps between customer expectation and IFS deliveries in the field of communications and reputation

- Work together with the Global Communications team for consistent global customer communications.

To be successful, the candidate will have to establish the position within the wider IFS community and build an understanding/set proper expectations among colleagues. This  requires diplomacy and tact to connect with many areas of the business and getting them to deliver the expected content on time. The candidate needs to separate the role from customer selling activities handled by Account Management while providing the org with value by keeping the customers informed and influencers engaged.

Also, the candidate will work closely with the sales organization to clarify the remit of the new global customer referencing program. With part of the delivery belonging to another part of IFS, the candidate will have to network and use informal influence to push the project along and achieve results. Diplomacy and an understanding for sales tactics is key.

Communication skills, knowing how to influence beyond organizational boundaries, a large informal IFS network and a genuine interest in brand reputation are key ingredients to be successful in this job.

Finally, the candidate is eager to learn new things and get involved in other areas of brand management to build a future career in marketing.

Required Education & Experience

Essential:

• 1-2 years’ experience working with similar tasks
• University degree in Marketing (or equivalent training/experience)

Desirable:

• Experience with marketing communications tools, such as Marketo
• Experience from working directly in or with sales
• Knowledge in Photoshop, Illustrator and InDesign is a plus but not a must

IFS develops and delivers enterprise software for customers around the world who manufacture and distribute goods, maintain assets, and manage service-focused operations. The industry expertise of our people and solutions, together with commitment to our customers, has made us a recognised leader and the most recommended supplier in our sector. Our team of 4,500 employees supports more than 10,000 customers worldwide from a network of local offices and through our growing ecosystem of partners. For more information, visit: IFS.com. 

At IFS you will work in a growing, global enterprise software company built upon committed and empowered colleagues who come to work knowing they are making a difference. We work every day within our single platform and embedded digital innovation to help our customers be their best when it really matters to their customers – at the Moment of Service™. We take pride in ensuring that our employees are able to achieve the company goals as well as develop their career. We believe empowered autonomy, committed colleagues and being part of a winning team are the keys to our success and what makes us great!

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, or disability status.

Learn more about what we do here: VIDEO Interview: Stephen Keys, IFS President APJ and ME&A talks IFS Cloud, IFS Foundation and more! - YouTube

This is a fantastic opportunity for a results-focused professional with a keen interest in Customer engagement and driving business impact to join a rapidly growing and dynamic business in the Asia-Pacific, Japan, Middle East & Africa (APJ MEA) region.

The VP Installed Base APJMEA will work collaboratively with the market unit sales teams to direct activity across the region, driving sales revenue and develop account penetration strategies, qualify leads, generate sales and close business within our existing customer base.

You will have a strong background in building a team where you direct, coach and support the install base account executives to deliver on pipeline generation targets of prospective opportunities across their territory to create sufficient opportunity cover to achieve their sales targets.

Working collaboratively with marketing teams to drive install base marketing activity to generate inbound and outbound calls, emails, and web interface to focus on maintaining and expanding business, ensuring as a region we are creating and executing demand generation activity through creative approaches to drive innovative propositions into the customer base

The VP Install Base will develop, extend and maintain relationships with the appropriate departments within IFS and Identify new business opportunities by creating and implementing territory campaigns with management support.

Duties include, but are not limited to:

• Day to day leadership of, including recruitment and career development of a regionally diverse team of install base account executives, enabling the team to succeed on an accelerated career path to high sales performance against todays and aligned to our 2025 growth plans
• Own demand generation in the install base customers, to drive greater customer adoption and account penetration to      protect and growth recurring revenues
• Proactively work with partners and customers as a trusted advisor to develop account penetration and cross sell      strategies to optimise the value from the customer base
• Ensure customers are actualising the anticipated business value from their IFS assets.
• Oversee the market unit management and execution of the complete sales lifecycle from initial territory profiling, proposition development, prospecting, engaging existing clients in sales pursuit, closure, booking and ensuring engagement of suitable IFS or partner resource to assure a successful implementation.  
• Drive and implement best practice, policies and procedures working with the global team and effectively localize the IFS approach for the market unit level needs
• Direct the install base sales team direct reports and channel partners to manage all opportunities within CRM ensuring that this is kept up to date in an accurate and timely manner to provide a reliable view of your business.  Create and provide reports and ensure frequent communication on prospect accounts
• Maintain and expand the database of prospects within the install base, leveraging early renewals and account development and penetration approaches to build up reliable, recurring revenues.

To be successful you will have:

• 10+ years selling with proven sales quote attainment and 3 years in a leadership role within Enterprise solutions – preferably for the OEM directly - working with sales teams and with Partners (SIs and also the Channel) and have lead  complex negotiations with C level participants to successful closure
• Good understanding of ERP, Industrial Asset (EAM) and Service Management (FSM and ESM)
• Financial acumen and analytical thinking with attention to detail, to model and achieve compelling commercial proposals
• Excellent communication skills, including writing and presenting in English - other languages are a plus (specifically Arabic, Mandarin, and/or Japanese)
• Comfort working across multiple time zones including working unusual hours to collaborate with cross regional colleagues
• High level of personal resilience and drive to work independently towards revenue delivery for the install base across APJ MEA
• Ability to coach and influence the direct and virtual teams to be viewed as a trusted business partner to the Market Units.
• Enterprising and daring attitude to your work to drive transformation and growth
• Knowledge and appreciation of the five key industry IFS focuses on: Manufacturing, Energy & Utilities, Aerospace & Defense, Construction & Infrastructure, Telecoms and Service.
• Highly organized and able to remain focused to map out activities and timeline for a complex customer engagement – with ability to prioritise and delegate to drive results with internal & external stake holders.
• Executive presence and a clear ability to distil critical facts and complexity into clear business cases and value propositions.
• Strong understanding of software licensing principles, commercial constructs to multi-year enterprise software license agreements, and intellectual property rights management and effective at conveying complex licensing and contractual elements for mutual understanding in a customer/partner friendly manner.
• Ability to perform in a matrix organisation and assist install-base sales and partner managers to ensure  business objectives are being met by providing analysis and context to boost the efficiency of customer conversations.

This regional role could be based in Singapore, Sydney, Dubai or any other location in the APJMEA region where we have an office.

At IFS you will work in a growing, global enterprise software company built upon committed and empowered colleagues who come to work knowing they are making a difference. We work every day within our single platform and embedded digital innovation to help our customers be their best when it really matters to their customers – at the Moment of Service™. We take pride in ensuring that our employees are able to achieve the company goals as well as develop their career. We believe empowered autonomy, committed colleagues and being part of a winning team are the keys to our success and what makes us great!

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, or disability status.

The Marketing Intern is responsible for providing support for the Sales, Marketing and HR department. Person will be responsible for assisting the management of marketing operations under the supervision of a marketing director, prepare proposals, research marketing needs, with emphasis on outbound marketing communication.

Responsibilities:

• Assist with content writing for the website, blog, social media
• Writing drafts for marketing communications
• Conduct Market Research
• Assist with press release
• Assist with customer testimonials and case study
• CRM Hygiene

• Self-starter and ability to work with minimal supervision
• Native Polish
• English at C1 
• Excellent written and verbal communication skills
• Strong Presentation Skills 
• Team Player

At Axios Systems, an IFS company, you will work in a growing, global enterprise software company built upon committed and empowered colleagues who come to work knowing they are making a difference. We work every day with customers who continue to challenge their markets and competitors. As a challenger ourselves, we partner with our customers to guide them through their digital transformations and extract the most value out of our software solutions. We take pride in ensuring that our employees are able to achieve the company goals as well as develop their career. Axios Systems, a division of parent company IFS, is an international IT Service Management (ITSM) software company headquartered in Edinburgh, United Kingdom with offices across Europe, North America and Asia Pacific and has strategic partnerships worldwide. Axios Systems develops, sells, implements and supports a high-value, top tier Enterprise Service Management solution to large blue-chip organizations and to the public sector worldwide.

We believe empowered autonomy, committed colleagues and being part of a winning team are the keys to our success and what makes us great! We are about every #MomentOfService and if that resonates with you, we would love to hear from you!

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, marital status, or disability status.

We are looking for an experienced Managing Consultant to revise our global project management processes, manage the US and Canadian (NA) consulting team and manage the customer projects in the same geography. You will work closely with our technical pre-sales and sales teams along with also working directly with our clients. You will be responsible for the scoping, management, and delivery of NA customer solutions for Enterprise, IT Software Management and Operation Management Systems in line with business and customer needs.

Responsibilities:

• Ensure strategic alignment of the NA consulting team with overall business goals and functional objectives
• Revise, maintain and deliver the ESM Professional Services (PS) project methodology to be used world wide. Manage the NA customer projects to the agreed methodology.
• Work with the NA sales and technical pre-sales teams to scope new projects, support new sales efforts and ensure Statements of Work and required PS documentation is completed during the sales cycle.
• Manage the NA team delivery utilization, bookings and revenue to the agreed regional targets.
• HR line management of the consulting team in US, Canada and Latin America.

Qualifications

Essential:

• Solid background in the ESM/ITSM field with strong knowledge of assigned market (or associated work experience).
• 3 + years previous experience working in a managing consultant role for a software company
• Adept at multi-tasking and managing multiple projects simultaneously
• Highly motivated, organized, energetic and enthusiastic self-starter with the ability to work with minimal supervision
• Previous experience providing & delivering ESM / ITSM projects to customers (excellent facilitation skills) 
• Strong interpersonal skills with the ability to liaise with other departments within IFS including global team members
• Experienced line manager

Desirable:

• ITIL qualification to at least practitioner

• Experience of delivering projects in different cultures and in a global setting.

• Experience of devising innovative training content through a variety of media.

ITIL Foundations

Prince 2 or equivalent Project Management

At IFS you will work in a growing, global enterprise software company built upon committed and empowered colleagues who come to work knowing they are making a difference. We work everyday with customers who continue to challenge their markets and competitors. As a challenger ourselves, we partner with our customers to guide them through their digital transformations and extract the most value out of our software solutions. We take pride in ensuring that our employees are able to achieve the company goals as well as develop their career. We believe empowered autonomy, committed colleagues and being part of a winning team are the keys to our success and what makes us great! We are #ForTheChallengers and if that resonates with you, we would love to hear from you!

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, marital status, or disability status.

This role is to help support our IFS.com website by working with content editors to publish content on our English Channel and help support regional channels with requests and help.

You're a B2B Marketer who really enjoys working with Content Management Systems - and who believes that they can help get the most out of content and enjoy helping others.

This is an exciting opportunity for a who wants to be part of a fast-moving Digital Marketing team, with potential to grow into other areas of website management.

Note, this role is required to be closely alligned to European timelines, so will involve a later start and finish, though flexibility is available and can be discussed. 

• Create and update content on our website, ensuring the highest quality and consistency is maintained
• Assist with the management of imagery and other website assets
• Liaise with stakeholders, ensuring all web briefs are clearly interpreted and implemented
• Support development through QA and testing where required.
• Respond to and troubleshoot website issues via ticketing system and CMS
• Work closely with other team members to ensure content is published in line with release dates

Essential

• Ensure timelines are managed effectively and consistently
• Ability to work in a team or individually as and when required
• Knowledge of website standards and best practices
• Good organizational and time-management skills
• Familiarity of different digital assets and formats, including imagery, infographics and videos

Desirable:

• Experience working to brand standards and tone of voice guidelines
• Experience using a Content Management System (CMS)
• Understanding of Google Analytics and other website performance tools

IFS develops and delivers enterprise software for customers around the world who manufacture and distribute goods, maintain assets, and manage service-focused operations. The industry expertise of our people and solutions, together with commitment to our customers, has made us a recognised leader and the most recommended supplier in our sector. Our team of 4,000 employees supports more than 10,000 customers worldwide from a network of local offices and through our growing ecosystem of partners. For more information, visit: IFS.com. 

At IFS you will work in a growing, global enterprise software company built upon committed and empowered colleagues who come to work knowing they are making a difference. We work everyday with customers who continue to challenge their markets and competitors. As a challenger ourselves, we partner with our customers to guide them through their digital transformations and extract the most value out of our software solutions. We take pride in ensuring that our employees are able to achieve the company goals as well as develop their career. We believe empowered autonomy, committed colleagues and being part of a winning team are the keys to our success and what makes us great! We are #ForTheChallengers and if that resonates with you, we would love to hear from you!

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, marital status, or disability status.

As the Global Paid Media Manager, you will be responsible for Programmatic and Paid Social campaign management building and scaling a cross functional approach to paid activities within the IFS Marketing team. You will collaborate with key campaign stakeholders across central and regional marketing, to define and execute an optimal paid search marketing strategy.   

You’ll get the opportunity to work with some great people and build out a true paid function within IFS. It’s a fantastic step up for someone who is looking to push on in a leadership role within the paid channels and really make their mark.  

Essential Duties:

• Manage and develop an effective paid strategy to increase IFS brand placement andawareness across digital platforms.
• Corodiante and manage digital paid activation, centrally 
• Building a best practice model to help stakeholders (central, regional, business unit) to deliver great paid experiences. 
• Establish strategic media and measurement plans against KPIs and industry benchmarks.
• Analyse and optimze the effectiveness of paid channels to deliver against brand and lead generation targets. 
• Work collaboratively across marketing functions to enable a more informed approach to paid search media campaigns.  

Essential: 

• Min. 4 years of experience managing multi-channel advertising campaigns through LinkedIn, as well as programmatic and display platforms. 
• Experience of managing complex projects with multiple stakeholders throughout a large organization 
• Min. 3 years of experience managing agency partners and/or internal teams with direct reports 
• Experience of collaborating with global and regional teams 
• Experience of working with a marketing automation system to record and measure conversions 

Desirable: 

• Experience working with global markets on campaign and operations, effectively striking the right balance between centralized and localized operations 
• Experienced presenter, articulating complex ideas simply 
• Experience with analytics systems and tagging requirements for data delivery and reporting 

IFS develops and delivers enterprise software for customers around the world who manufacture and distribute goods, maintain assets, and manage service-focused operations. The industry expertise of our people and solutions, together with commitment to our customers, has made us a recognised leader and the most recommended supplier in our sector. Our team of 4,000 employees supports more than 10,000 customers worldwide from a network of local offices and through our growing ecosystem of partners. For more information, visit: IFS.com. 

Rated in the top 50 Best Places to Work 2021, IFS provide a platform for you to work in a growing, global enterprise software company built upon committed and empowered colleagues who come to work knowing they are making a difference. We work every day within our single platform and embedded digital innovation to help our customers be their best when it really matters to their customers – at the Moment of Service™. We take pride in ensuring that our employees are able to achieve the company goals as well as develop their career. We believe empowered autonomy, committed colleagues and being part of a winning team are the keys to our success and what makes us great! 

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, or disability status.

As one of two Associate Product Managers, you’ll play a pivotal role in working across IFS to help identify and evaluate business, customer and market demands for our cloud services. Working with a broad range of multi-disciplined stakeholders, you will build strong relationships, while capturing ideas, feedback and requirements, to help develop a comprehensive picture of cloud services from stakeholders’ perspectives.

You will gather and analyse input to help identify improvement opportunities, inform product direction, strengthen competitiveness, and improve the customer experience. You'll also aid in maintaining the cloud service roadmap and strategy, whilst supporting the continuous development of the value proposition and differentiators.

You’ll quickly become a subject matter expert in IFS cloud services and will develop a deep understanding of business and market needs, trends, opportunities, and constraints.  As a cloud services evangelist, you'll support all parts of the wider organisation in knowledge building, making the most of formal, informal, and social channels.

Supported by the Director of Product Management for Cloud Services and operating in tandem with your fellow team member, you will work closely with an internationally distributed team of cloud specialists, as well as across all functions of the global business.  This is primarily a UK business hours-based role, though some flexibility may be required when working with a geographically dispersed team and some international travel may be required.

This is an ideal opportunity if you have 3-5 years direct relevant experience, or perhaps have been working in a different role and are keen to bring your skillset, abilities, and fresh ideas to an exciting new challenge.

Key Duties

• Gather, investigate, organise, and analyse technical, operational, and business-oriented feedback from a broad spectrum of internal and external stakeholders.
• Critically evaluate requirements, problems, and improvement opportunities to support the definition and ongoing management of the investment roadmap.
• Develop approaches to capture and address both subjective and objective feedback.
• Identify opportunities to improve the customer experience, investigating and analysing the performance of processes, suggesting improvements, and supporting their design and implementation.
• Support the analysis and resolution of escalated, complex, or non-standard service requirements.
• Identify and support short term tactical improvement initiatives.
• Support the analysis and modelling of cost and service performance drivers.
• Investigate opportunities to maximize both efficiency and service performance.
• Identify competitive positioning, value propositions and service differentiators.
• Provide competitive intelligence to inform service development strategy.
• Develop, maintain, and deliver communication and messaging to internal and external parties.
• Engage with internal and external stakeholders through formal, informal, and social channels.
• Identify internal and external knowledge gaps and opportunities to improve communication and understanding.
• Actively promote and evangelise cloud services.
• Support the creation and review of “audience-focused” content and documentation for internal and external consumption.

Technical Skills

Although principally a business-oriented role, IFS provides complex technical cloud services and as such the ability to develop an understanding of broad technical and non-technical topics is vital.

• An excellent appreciation of business needs and priorities.
• An awareness and basic understanding of enterprise IT concepts, particularly cloud services, software lifecycles, enterprise IT systems, IT security or system implementation practice.
• The ability to investigate and analyse a complex situation and to develop a coherent, structured, and factual analysis.
• The ability to create compelling professional communications, targeted appropriately for the channel and audience.
• An awareness and basic understanding of typical business functions and their priorities, for example sales, commercial, consulting, support, operations, etc.
• Experience of problem analysis methods such as RCA or “Five whys” would be beneficial.

Although deep technical knowledge is not required, a wide-ranging baseline of technical understanding covering the core relevant technologies for the IFS product suite would be useful, including:

• Microsoft Azure PaaS (e.g. App Services, AKS, SQL Database, Storage, etc.)
• SQL Database, Middleware, Web Servers, Proxies, Firewalls
• Network architectures, especially related to Microsoft Azure (e.g. vNets, NSGs, VPN, ExpressRoute, SSL/TLS certificates, DNS).
• Security principles – encryption, authentication, authorization, integrity, auditing, pen testing etc. – and how these are applied in a cloud service.

Personal Abilities

• Ability to multi-task and manage own time efficiently and effectively.
• Ability to work in international, multi discipline, cross functional teams.
• Ability to convey plans, ideas, and designs to technical and non-technical audiences.
• Flexibility to work to deadlines and needs of the role.
• Ability to communicate and build strong working relationships with individuals and groups, both remotely and in person.
• Proactive self-starter with the ability to self-learn and quickly understand new and changing technologies in a fast-moving service driven technology landscape.
• Strong analytical and problem-solving skills.
• Confidence and assertiveness combined with inquisitiveness, empathy, and the desire to understand the “big picture”.
• Positive, practical, and pragmatic can-do attitude.

Formal Qualifications- Mandatory

• A formal qualification (degree, HND, etc.) in a relevant subject such as Computer Science, Information Systems, or Business/Management, or equivalent demonstrable experience.

Formal Qualifications- Desirable

• Community skills recognition such as Microsoft MVP or AWS Hero.
• Technical or IT service qualifications such as Microsoft Azure, ITIL, etc

IFS FACT 

IFS develops and delivers enterprise software for customers around the world who manufacture and distribute goods, maintain assets, and manage service-focused operations. The industry expertise of our people and solutions, together with commitment to our customers, has made us a recognized leader and the most recommended supplier in our sector. Our team of 4,000 employees supports more than 10,000 customers worldwide from a network of local offices and through our growing ecosystem of partners. For more information, visit: IFS.com 

At IFS you will work in a growing, global enterprise software company where informal hierarchies promote simplicity and trust with responsibility. We strive to deepen our expertise by taking on challenging and varying work assignments in a collaborative environment together with committed colleagues. With professionalism and a strong customer focus in everything we do, from R&D to Sales and Consultancy, we are proud to serve world-class customers all over the globe with our leading products.

We are an equal opportunity employer and value diversity at our company.

This role is to develop and maintain a specific subset of scope tool Methods and/ or Tools the services organisation requires to deliver the services in a standardized way. This approach will ensure that service delivery is cost efficient and of high quality to ensure customer success

The main objective is to develop and maintain scope tool solution services which are relevant to improving the service delivery capabilities. The focus is on a standardized approach because that increases quality and will reduce the cost of failure. Quality assurance needs to be built into all scope tool capabilities.
The Scope Tool Architect will be part of a team that drives innovation in this area, making suggestions and proposals for integrated frameworks and platforms where customers, partners and IFS can seamlessly work together.
ESSENTIAL DUTIES AND ACCOUNABILITIES
• Ensuring our scope tool and supporting methodologies are up to date and fit for a selected subset of portfolio elements
• Introducing new practices and processes to the scope tool framework of to drive better project deliveries
• Identifying new opportunities to develop new Service solutions to release to market
• Actively incorporating new efficiencies into the standard scope tool portfolio e.g., Industry Accelerators
• Close collaboration with all other stakeholders for knowledge management within the global services community
• Delivering scope tool updates according to product updates
• Identifying areas of standardization for service delivery and drive it forward in close collaboration with the Head of Methods and Tools
• Strong collaboration with the IFS Academy in providing content and training material on scope tool methods and tools
• Act as a driver for innovation in terms of improved ways of working in GCS
• Living the IFS values by example
OVERALL REQUIRED COMPETENCE 
• Proficient on modern software development/engineering approaches like SCRUM, Kanban, Lean Management
• Very good understanding of IFS software applications and system architecture
• Deep technical and or functional expertise on IFS products
• Passion for creating a strong customer satisfaction with a clear user experience viewpoint
• Ability to clearly articulate messages to a variety of audiences
• Ability to establish and maintain strong relationships
• Ability to influence others and move toward a common vision or goal
• Flexible and adaptable; able to work in ambiguous situations
• Organized with a natural inclination for planning strategy and tactics
• Able to work effectively at all levels in an organization
• Must be a team player and able to work collaboratively with and through others
• Proactive Problem Solving - Proactively manages and owns the work process to drive
desired outcomes, prioritizes work by focusing on what’s important
• Analytical and structured way of working
• Attitude of getting things done, strong individual contribution
• Enhanced written and verbal English language skills (additional languages preferred)
• The ability to establish solutions that balance the practical aspects with the commercial
aspects, executing the “80/20 approach” successfully

Interviews and selections are being made continuously. If you are interested, apply as soon as possible.

As a step in our recruitment process, all final candidates will undergo a background check, to get us an understanding of our future employees.

We respectfully decline all offers of recruitment and/or advertising assistance.

IFS Fact
IFS develops and delivers enterprise software for customers around the world who manufacture and distribute goods, build and maintain assets, and manage service-focused operations. The industry expertise of our people and solutions, together with a commitment to delivering value to every one of our customers, has made IFS a recognized leader and the most recommended supplier in our sector. Our team of 4,000 employees and growing ecosystem of partners support more than 10,000 customers around the world challenge the status quo and realize their competitive advantage. Learn more about how our enterprise software solutions can help your business today at ifs.com.

At IFS you will work in a growing, global enterprise software company built upon committed and empowered colleagues who come to work knowing they are making a difference. We work every day within our single platform and embedded digital innovation to help our customers be their best when it really matters to their customers – at the Moment of Service™. We take pride in ensuring that our employees are able to achieve the company goals as well as develop their career. We believe empowered autonomy, committed colleagues and being part of a winning team are the keys to our success and what makes us great!

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, or disability status.

The candidate for this position will be entrepreneurial in nature and excel at creating and closing new opportunities. By using a consultative approach to value-based selling, this person will use their industry knowledge and enterprise software sales expertise to identify and qualify deals, leading to sales opportunities with both new and existing customers.

The role is positioned within a high growth market unit and an organisation going through transformational growth (organic and inorganic).  We are an ever-evolving business, challenging and disrupting the industry standards which are too often accepted by some of our competitors in the global enterprise software space.

Our go- to- market strategy is focused on geographical and key industry verticals within a matrixed sales organisation. 

Responsibilities

• Prepare, update, own and execute the Go -To- Market Strategy for nominated industries
• Prepare, own, and maintain Territory Plan for agreed vertical
• Prepare Account Plan and action cards for named accounts
• Own the end-to-end sales process including demand generation, understating customer needs, agreeing a mutual evaluation process, owning the RFI/RFP process, building a business case for change and winning business, utilizing resources within a matrix organization to get the job done.
• 100% Sales Account Executive responsibility is owning the annual sales targets and delivering as per quarterly budget
• Liaison with Sales leadership and Global teams to build a strong internal network and collaboration
• Manage and maintain complete CRM hygiene, at all times, along with sales cadence, administration and reporting to ensure accurate forecasting

Your will demonstrate:

• In-industry, enterprise software sales quota-carrying sales cycle delivery across the assigned geographical market within the assigned industries
• An entrepreneurial mindset with innate curiosity and resilience
• Working knowledge of CRM systems and commitment to data hygiene and accurate reporting
• Willingness and appreciation of the sales process including cadence, forecasting and accurate reporting
• A track record of consistently meeting and over-achieving quota
• Strong written and verbal communication skills in English
• Comfort working within a matrix rich organisation, building relationships and finding support to get the job done.
• Native level fluency in Japanese language both spoken and written.

Additional Information

Learn more about what we do here: https://drive.google.com/file/d/1hrtTHC-UhKTTMaRJLzgzG_sLTdsTjkK6/view?usp=sharing

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, or disability status.  Do let us know if you need any support with your application or accommodation during the interview process.

Learn more about what we do here: VIDEO Interview: Stephen Keys, IFS President APJ and ME&A talks IFS Cloud, IFS Foundation and more! - YouTube

At IFS you will work in a growing, global enterprise software company built upon committed and empowered colleagues who come to work knowing they are making a difference. We work everyday with customers who continue to challenge their markets and competitors. As a challenger ourselves, we partner with our customers to guide them through their digital transformations and extract the most value out of our software solutions. We take pride in ensuring that our employees are able to achieve the company goals as well as develop their career. We believe empowered autonomy, committed colleagues and being part of a winning team are the keys to our success and what makes us great! We are #ForTheChallengers and if that resonates with you, we would love to hear from you!

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. VEVRAA Federal Contractor, Equal Opportunity Employer

Responsibilities

• Generate revenue from license sales, and/or cloud subscription
• Work within an assigned multi-state territory of firms within an assigned vertical or space (typical revenue of target clients is $500M - $5B)
• Lead the execution of the sales cycle from inception to close
• Direct marketing and business development resources within the assigned territory and work with those resources, and taking personal action, to identify and win business.
• Develop and maintain relationships with key influencers and consulting firms
• Sell directly to executive level decision-makers
• Utilize business partners to supplement offerings and provide implementation services

Qualifications 
•    5+ years of relevant outside sales and new business development experience based on complex software sales:  EAM experience or experience in related fields:
o    Field Service Management (FSM)
o    Enterprise Resource Management (ERP)
o    Asset Performance Management (APM)
•    Preferably with a strong understanding of EAM, workforce scheduling, GIS, maintenance strategy and reliability engineering.
•    Experience with a long, complex sales process (6-9 months) and an average deal size of $400,000-$500,000+ in software license sales
•    Experience in selling solutions into asset intensive industries including (not limited to) refining, electric generation, electric & gas transmission and distribution, transport & logistics.
•    Ability to carry a quota, and a proven record of consistent quota achievement 
•    Ability to communicate with and effectively persuade C-level decision makers, and quickly articulate IFS’ value proposition.
•    Ability to handle multiple buying influences and sell licenses and services together
•    Selling directly and working closely with influencers.
•    Ability to work in a team environment with solution experts
•    Strategic value selling capability (Spin, complex sale, TAS, etc)
•    Personal characteristics: quick learner, good problem solver and decision maker, think quickly on your feet, excellent communication skills, assertive personality, strong initiative, dogged persistence, enthusiasm, thrives in a fast paced environment, adaptable, entrepreneurial spirit
•    Bachelor’s Degree in Business, Computer Science, Engineering or Accounting
•    Travel 50-60%

Responsibilities

• Generate revenue from license sales, and/or cloud subscription
• Work within an assigned multi-state territory of firms within an assigned vertical or space (typical revenue of target clients is $500M - $5B)
• Lead the execution of the sales cycle from inception to close
• Direct marketing and business development resources within the assigned territory and work with those resources, and taking personal action, to identify and win business.
• Develop and maintain relationships with key influencers and consulting firms
• Sell directly to executive level decision-makers
• Utilize business partners to supplement offerings and provide implementation services

Qualifications 

• 5+ years of relevant outside sales and new business development experience based on complex software sales:  EAM experience or experience in related fields:
• Field Service Management (FSM)
• Enterprise Resource Management (ERP)
• Asset Performance Management (APM)
• Preferably with a strong understanding of EAM, workforce scheduling, GIS, maintenance strategy and reliability engineering.
• Experience with a long, complex sales process (6-9 months) and an average deal size of $400,000-$500,000+ in software license sales
• Experience in selling solutions into asset intensive industries including (not limited to) refining, electric generation, electric & gas transmission and distribution, transport & logistics.
• Ability to carry a quota, and a proven record of consistent quota achievement 
• Ability to communicate with and effectively persuade C-level decision makers, and quickly articulate IFS’ value proposition.
• Ability to handle multiple buying influences and sell licenses and services together
• Selling directly and working closely with influencers.
• Ability to work in a team environment with solution experts
• Strategic value selling capability (Spin, complex sale, TAS, etc)
• Personal characteristics: quick learner, good problem solver and decision maker, think quickly on your feet, excellent communication skills, assertive personality, strong initiative, dogged persistence, enthusiasm, thrives in a fast paced environment, adaptable, entrepreneurial spirit
• Bachelor’s Degree in Business, Computer Science, Engineering or Accounting
• Travel 50-60%

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

At IFS you will work in a growing, global enterprise software company where informal hierarchies promote simplicity and trust with responsibility. We strive to deepen our expertise by taking on challenging and varying work assignments in a collaborative environment together with committed colleagues. With professionalism and a strong customer focus in everything we do, from R&D to Sales and Consultancy, we are proud to serve world-class customers all over the globe with our leading products.

We are an equal opportunity employer and value diversity at our company.

As a Product Manager in the Workflow, Data & IoT team within IFS Research & Development, you will be responsible for managing our portfolio of Industrial Internet of Things offerings. This includes but is not limited to both of Connected Factory and Connected Asset solutions. There will be a strong emphasis on being able to gather, define, and validate products' requirements with stakeholders and manage these requirements through development. 

Essential functions include:

• Understand the target users’ needs and business problems. Accordingly, develop short and long-range business plans for product lines consistent with market needs and corporate strategic objectives. Business plans may relate to an entirely new product, new product feature, or new function.
• Determine the total market (domestic and international) and the available market for the product line to justify the investment and to measure whether market share objectives are being met. This includes preparation of forecast projections, product positioning, and defining pricing points that balance company financial performance expectations with competitiveness in the market.
• Gather product’s customer/market requirements from all global regions and across different customer segments and industries. Collaborate with product managers, peers, partners/suppliers, and other stakeholders to build an idea for a feature, function, or product to address these market requirements and our business objectives. Use this information to create detailed and validated customer-centric market requirements.
• Manage product requirements while controlling any changes and effects on the end product, and recommend and negotiate appropriate trade-offs when needed. Act as the representative of the business during development as the functional requirements are developed into a feature, function, or product that will be available to the market.
• Ensure that Business Management has appropriate and adequate information at each stage gate in the development process to make informed Go/No Go decisions. This will require sound business acumen.
• Lead the definition of the product’s customer values and competitive differentiation to be used in the development of the commercial messaging for the product launch artifacts, trade show materials, and other commercial opportunities. Responsible for coordinating with Sales, Commercial Marketing, Solution Architects, Training Center, Tech Support, and other groups as it relates to tailored training plans.
• Prepare competitive analysis and formulation of competitive counter strategies for all new products and existing products.
• Provide commercial support for post-sale product issues, including those involving quality, delivery, or pricing from issue identification through resolution.
• Establish, execute, and report on product line growth initiatives.

Basic Qualifications

• Bachelor's degree in Business or Technical field, or equivalent experience. Formal training or demonstrated leadership influence
• Excellent communications skills, ability to lead by influence, and an ability to work within a team environment to achieve objectives
• Solid understanding of the core concepts of the Industrial Internet of Things and experience working with IoT platforms
• Minimum of 5 years related experience

Preferred Qualifications:

• In-depth understanding of connected products hardware and firmware, as well as Cloud and Edge platforms
• Know-how with Microsoft Azure IoT related services
• Proven expertise in taking Industrial IoT solutions to market

Profile:

• Leadership: A confident, mature person with the ability to connect with others. Ability to lead projects and teams that successfully achieve milestones and complete deliverables.
• Results-Oriented: A driver who possesses the ability to take actions and implement effective solutions in a timely manner
• Problem Solver: A creative yet pragmatic problem solver. Methodical and hands-on as well as detail-oriented
• Analytical Thinking and Decision-Making: A “conceptualizer” of enterprise and market trends/issues who can then integrate that thinking into marketing and business strategies. Decisive and logical at thoroughly evaluating issues. Excellent planning, execution and project-management skills.
• Teamwork and Interpersonal Skills: A team player and builder, receptive to ideas from others.
• Shares information and keeps team members and partners informed. Works effectively with others to identify and resolve issues.
• Excellent interpersonal skills and an ability to interact successfully with a diverse work force.
• Ethics: Highest level of professional integrity and honesty as well as personal credibility.

As a step in our recruitment process, all final candidates will undergo a background check, to get us an understanding of our future employees.

We respectfully decline all offers of recruitment and/or advertising assistance.

IFS Fact
IFS develops and delivers enterprise software for customers around the world who manufacture and distribute goods, build and maintain assets, and manage service-focused operations. The industry expertise of our people and solutions, together with a commitment to delivering value to every one of our customers, has made IFS a recognized leader and the most recommended supplier in our sector. Our team of 4,000 employees and growing ecosystem of partners support more than 10,000 customers around the world challenge the status quo and realize their competitive advantage. Learn more about how our enterprise software solutions can help your business today atifs.com.

At ESM, a Business Unit of IFS,you will work in a growing, global enterprise software company built upon committed and empowered colleagues who come to work knowing they are making a difference. We work every day with customers who continue to challenge their markets and competitors. As a challenger ourselves, we partner with our customers to guide them through their digital transformations and extract the most value out of our software solutions. We take pride in ensuring that our employees are able to achieve the company goals as well as develop their career

We are looking for a business savy person that can leverage existing influencer relationships, inherent tenacity, and sound industry knowledge to win specific sales deals.  This hunter will have at their disposal IFS’ extensive partner ecosystem, crack pre-sales teams, extensive and referenceable customers and reach back to the subject matter experts required to be successful.  This position will have a direct impact on driving new business to increase license revenue.

 If you -

• Have ever dreamed of the action and excitement that comes with working in the high=tech industry with a product that actually works.
• Want more opportunity to excel in selling and closing new business to existing and net new customers.
• Thrive in situations where you like to manage multiple activities and feel tremendous satisfaction with a job well done.
• Have always wanted to work for a truly global company and interact with people from different cultures on a regular basis.
• Can see yourself working for a company that has been named a leader in their industry by top-rated industry analysts.

-        then you may be the person we are looking for…... 

This position will give you the rare opportunity to learn all aspects of our business and work with people at all levels of the organization. You must be a person that works hard every day to do better than you did the day before.  You must be a person that is not happy with the status quo and willing to create new opportunities for yourself.  The successful candidate must be passionate about closing license sales, achieving outstanding results, career-minded, and goal oriented.

 In this position you will be responsible generating revenue from license and maintenance sales, work within a large territory of companies, lead the execution of the sales cycle, sell directly to executive level decision-makers, and develop the territory by nurturing existing IFS business partnerships as well as new relationships.

At IFS you will find a culture second to none – one that is all aligned toward a unified goal, one free of politics and turf wars, one based on team-work, one driven by passionate people who want to see results.

Sounds like a place you want to work?  Send us a copy of your CV/resume to discover if this opportunity is the one that might propel your career forward.

• Extensive experience selling complex business software / IT solutions / management consulting;
• Strong knowledge of Service and Field Service industries
• Experience selling ERP / EAM / FSM software solutions;
• Significant experience in a similar role;
• (Field) Service Management solution knowledge desirable

INSPIRE OUR CUSTOMERS FOR THE DIGITAL FUTURE!

IFS™ is a leading global provider of business software in the areas of Enterprise Resource Planning (ERP), Enterprise Asset Management (EAM), Enterprise Service Management (ESM) and Enterprise Operational Intelligence (EOI). Founded in 1983, IFS has 4,000 employees and supports its renowned customers in over 50 countries with comprehensive industry expertise to act more agile and be optimally positioned for the future. IFS is represented in German-speaking countries by IFS Germany in Erlangen and further branches in Neuss and Stuttgart as well as IFS Switzerland in Zurich with a total of around 280 employees. Further information is available at IFS.com.

The Project Control Officer will become a trusted member of the Global Operations team with a specific market unit under their control. While reporting to the Head of the Global Operations Services Support office, the duties of this internal facing role will require interaction with Market Unit Directors and Project Managers to ensure data quality on projects and provide guidance and inspection of adherence to global process.

Within an assigned market unit:

• Initiate Projects used by GCS in IFS Business System
• Prepare project audits and participate in monthly audit review meetings, including tracking and follow up of audit outcomes
• Ensure essential project data is up to date within IFS Business System and work with Project Managers to improve if data quality standards are not met.
• Run data analysis to identify projects with deviations to KPIs like margins, revenues, timelines
• Routine inspection of adherence to globally defined financial and project management processes
• Maintain specific IFS Business System Basic Data elements such as cost rates, resource navigator, project templates.
• Collaborate with peers in the Global Operations team to develop and share best practices
• Assist with Post Merger Integration activities to onboard acquired companies into THOR
• Support internal process improvement initiatives when required
• Respond to ad hoc requests for information from senior management and other stakeholders

• University degree in Finance, Commerce, or an applicable education in operations
• Entry level project management certification, CAPM, or equivalent experience
• Minimum of 8 years of experience in professional services operations
• Minimum of 6 years of experience in project management or project controls
• Experience working with senior management
• Proficiency in English Language
• Comfortable working across multiple geographical locations and time zones in a deadline-driven environment.
• Proficiency in using tools such as Excel, MS Teams, SharePoint,
• Strong problem solving and analysis skills
• Excellent communication skills, both written and verbal
• Demonstrated ability to focus on detail, consistency and quality in written communications and presentations

OUR OFFER:

With IFS, you are choosing one of the best employers in Europe. We offer you an attractive salary with above-average additional benefits: Company car for private use throughout Europe, company pension scheme, further training opportunities and intensive support during the induction phase. You can expect an open corporate culture and a pleasant working atmosphere. Flexible working time models, individual support through regular health promotion and work-life balance are part of our company practice.

Sounds exciting? Then we look forward to receiving your complete application, stating your salary expectations and earliest possible starting date.

We expressly guarantee discretion and comprehensive protection of your interests!

IFS develops and delivers enterprise software for customers around the world who manufacture and distribute goods, maintain assets, and manage service-focused operations. The industry expertise of our people and solutions, together with commitment to our customers, has made us a recognized leader and the most recommended supplier in our sector. Our team of 3,500 employees supports more than 10,000 customers worldwide from a network of local offices and through our growing ecosystem of partners. For more information, visit: IFS.com

Business Operations helps IFS to execute on business goals through effective deployment of policies, best practices and tools that enable effective insight and leadership across the organization.

The Operations Specialist – Global Business Operations role helps IFS to execute on business goals by enabling effective change management to direct the design and implementation of core business reporting for effective business insight across the organization.

Responsibilities include, but are not limited to:

•Reporting capability development and business analysis

•  Provide technical input to the development of new reporting assets, including advice and guidance on data sourcing approaches in line with the IFS Global operating model

•  Develop new and enhance existing reporting assets in line with business requirements

•  Work with data extract methodologies, analytics approaches such as tabular models, visualization tools etc. for reporting development projects.

•Participate in business projects and liaise between business and technical teams

•Business analysis

•  Sourcing and in-depth analysis of data for key KPIs and ad hoc business requirements

•  Development of ad hoc reports / analysis

•  Enhancement of established reporting and analysis in line with business evolution

•  Assisting with regular report preparation as required

·  Process Definitions and Enhancement

•  Assist with developing processes to support roll out of the IFS Global operating mode

•  Participate in cross functional initiatives in cooperation with Global and Regional functions

Business Partnering:

•  Act as trusted business advisor to management by translating data into actionable insights and explaining key business messages for decision support

•          Research alternatives for extracting data to form the basis of reporting to address business information requirements, making recommendations for the most appropriate method to ensure basis of reporting is understood.

Overall Required Competence

·  Exceptional problem-solving skills underpinned by strong systems-based technical and analytical skills, with strong focus on data structuring and analytics. 

·  Ability to keep the big picture in mind whilst managing complex topics.

·  Proficiency in information technology, data structuring and analytics trends and developments.

·  Good communication skills.  Ability and confidence to interact with both internal and external customers.

·  Must be responsible with and able to handle confidential information.

 ·  Ability to inspire positive change.

Required Education & Experience

Essential:

·       University degree in a STEM subject, or comparable professional experience 

·       Basic/Intermediate skills using Microsoft Excel with desire to learn more

·       Professional fluency in English

Desirable:

·       Basic familiarity/experience with coding, specific programming language are unimportant. This will be primarily be used for data extraction and manipulation using SQL, DAX, M. 

· Proficiency in foreign languages is a plus

We offer competitive remuneration and additional competitive benefits.

At IFS you will work in a growing, global enterprise software company built upon committed and empowered colleagues who come to work knowing they are making a difference. We work everyday with customers who continue to challenge their markets and competitors. As a challenger ourselves, we partner with our customers to guide them through their digital transformations and extract the most value out of our software solutions. We take pride in ensuring that our employees are able to achieve the company goals as well as develop their career. We believe empowered autonomy, committed colleagues and being part of a winning team are the keys to our success and what makes us great! We are dedicated to providing a #momentofservice and if that resonates with you, we would love to hear from you!

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, marital status, or disability status.

IFS develops and delivers enterprise software for customers around the world who manufacture and distribute goods, build and maintain assets, and manage service-focused operations. The industry expertise of our people and solutions, together with a commitment to delivering value to every one of our customers, has made IFS a recognized leader and the most recommended supplier in our sector. Our team of 4,000 employees and growing ecosystem of partners support more than 10,000 customers around the world challenge the status quo and realize their competitive advantage. Learn more about how our enterprise software solutions can help your business today at ifs.com

The resales organization Nordics at IFS seeks a qualified Senior Solution Architect/Presales Engineer with experience in Aersopace & Defense realted  manufacturing, supply chain management, and/or after-market service (complex MRO) to help us grow our enterprise software sales. As part of the A&D Sales Team, this person will play a vital role in generating significant sales revenue and gross margin for IFS. During the sales process with prospects and customers, Solution Architect responsibilities are to respond to Request for Proposals (RFPs), assess the degree of solution fit, set good customer expectations, review application software capabilities, and convey how the solution will benefit the customer. Working as part of a global team including the Key Account Manager, Sales management, and other Solution and Business Architects, this person plays a key role in winning good, profitable business for IFS. 

We are looking for an energetic person that can leverage existing aviation and defense industry knowledge, software sales/implementation experience, presentation/demonstration skills, and creativity to help win significant enterprise software license revenue. A Solution Architect is expected to be knowledgeable in our products and services, as well as general industry expectations and requirements for these types of solutions.

This position will give you the rare opportunity to learn all aspects of our business and work with people at all levels of the organization. You should be a person that works hard every day to do better than you did the day before. You should be a person that is not happy with the status quo and willing to create new opportunities for yourself. The successful candidate must be passionate about closing license sales, achieving outstanding results, be career-minded, and goal oriented.

In this position, you will be responsible for devising solutions to specific prospect business problems using IFS products, and demonstrating these solutions to prospective customers. Your objective is to help win new business that generates revenue from license and maintenance sales.

Duties and Responsibilities include, but are not limited to:

• Assisting the Sales Cycle in developing Sales Strategies.
• Responding to Request for Proposals (RFPs).
• Conducting prospect surveys, to identify customer and prospect’s key business issues.
• Understanding prospect business pains and how IFS capabilities address those pains.
• Assessing the degree of solution fit and documenting gap areas.
• Assist in preparing and presenting compelling product demonstrations, striving to position IFS as best solution provider for the prospect.
• Assist in preparing and presenting compelling implementation strategies, striving to position IFS as the low total cost solution provider.
• Assist in setting good customer expectations.
• A strong desire to work as a team with Regional Account Managers, Major Account Manager and other Consultants.
• Continually embracing new functional and technological products.
• Preparing industry specific tool kits including PowerPoint, Business Models, Demonstration scripts, demo data, and white papers.

• 3 years of Enterprise Application Software experience required; with a complex solution for defense manufacturers (component, ship and/or airframe). Preference for shipbuilding domain experience.
• 5 years of Aviation and/or Defense experience required.
• Strong business and application software knowledge required.
• Excellent presentation and communication skills.
• A strong self-starter with personal initiative and drive.
• Strong organization skills, attention to detail, creative, and thorough.
• Ability to work as part of a team to get resolution to client and prospect issues.
• Contribute to a positive work environment.
• Language: English business proficient
• Location: Sweden, Norway, Finland or Denmark

Interviews and selections are being made continuously. 

As a step in our recruitment process, all final candidates will undergo a background check, to get us an understanding of our future employees.

We respectfully decline all offers of recruitment and/or advertising assistance.

IFS Fact
IFS develops and delivers enterprise software for customers around the world who manufacture and distribute goods, build and maintain assets, and manage service-focused operations. The industry expertise of our people and solutions, together with a commitment to delivering value to every one of our customers, has made IFS a recognized leader and the most recommended supplier in our sector. Our team of 4,000 employees and growing ecosystem of partners support more than 10,000 customers around the world challenge the status quo and realize their competitive advantage. Learn more about how our enterprise software solutions can help your business today at ifs.com.

At ESM, a Business Unit of IFS,you will work in a growing, global enterprise software company built upon committed and empowered colleagues who come to work knowing they are making a difference. We work every day with customers who continue to challenge their markets and competitors. As a challenger ourselves, we partner with our customers to guide them through their digital transformations and extract the most value out of our software solutions. We take pride in ensuring that our employees are able to achieve the company goals as well as develop their career

We are looking for a business savy person that can leverage existing influencer relationships, inherent tenacity, and sound industry knowledge to win specific sales deals.  This hunter will have at their disposal IFS’ extensive partner ecosystem, crack pre-sales teams, extensive and referenceable customers and reach back to the subject matter experts required to be successful.  This position will have a direct impact on driving new business to increase license revenue.

 If you -

• Have ever dreamed of the action and excitement that comes with working in the high=tech industry with a product that actually works.
• Want more opportunity to excel in selling and closing new business to existing and net new customers.
• Thrive in situations where you like to manage multiple activities and feel tremendous satisfaction with a job well done.
• Have always wanted to work for a truly global company and interact with people from different cultures on a regular basis.
• Can see yourself working for a company that has been named a leader in their industry by top-rated industry analysts.

-        then you may be the person we are looking for…... 

This position will give you the rare opportunity to learn all aspects of our business and work with people at all levels of the organization. You must be a person that works hard every day to do better than you did the day before.  You must be a person that is not happy with the status quo and willing to create new opportunities for yourself.  The successful candidate must be passionate about closing license sales, achieving outstanding results, career-minded, and goal oriented.

 In this position you will be responsible generating revenue from license and maintenance sales, work within a large territory of companies, lead the execution of the sales cycle, sell directly to executive level decision-makers, and develop the territory by nurturing existing IFS business partnerships as well as new relationships.

At IFS you will find a culture second to none – one that is all aligned toward a unified goal, one free of politics and turf wars, one based on team-work, one driven by passionate people who want to see results.

Sounds like a place you want to work?  Send us a copy of your CV/resume to discover if this opportunity is the one that might propel your career forward.

• Extensive experience selling complex business software / IT solutions / management consulting;
• Strong knowledge of Service and Field Service industries
• Experience selling ERP / EAM / FSM software solutions;
• Significant experience in a similar role;
• (Field) Service Management solution knowledge desirable

At IFS you will work in a growing, global enterprise software company where informal hierarchies promote simplicity and trust with responsibility. We strive to deepen our expertise by taking on challenging and varying work assignments in a collaborative environment together with committed colleagues. With professionalism and a strong customer focus in everything we do, from R&D to Sales and Consultancy, we are proud to serve world-class customers all over the globe with our leading products.

We are an equal opportunity employer and value diversity at our company.

Purpose

The overall purpose of the Global Customer Services Operations Team is to support and maintain a business operations environment for Global Customer Services, where all services functions will have the centralized governance, KPIs, reporting and processes available to operate at optimum level for Customer Success.  This role is part of the Global Services Support Team and is responsible for the accurate capturing, consolidating, and documenting of the business requirements for reporting in GCS. This is an individual contributor role.

Essential Duties and Accountabilities

· Working with the different stakeholders of GCS departments to capture business requirements and turn these into reports

· Analyze and present data about company policies and workflows

· Supporting internal project team during the analysis and planning stages of report development

· Acquiring knowledge of products or services provided by the business

· Support the implementation of new Reporting framework and/or Tools

· Ensuring that the captured requirements are collectively approved by the relevant stakeholders

· Collaborating with the Process Architects to develop new business processes

Overall Required Competence

· Strong Stakeholder engagement skills

· Interpersonal and consultative skills

· Analytical thinking

· Detail-orientated and capable of delivering a high level of accuracy

· Profound understanding MS Power BI

· General understanding of BI technical infrastructure and Data Warehouse framework

· Excellent MS Excel Skills

· Strong ability to be pragmatic, structured, forward-thinking and dependable

· Attitude of getting things done

· Enhanced written and verbal English language skills 

Living the IFS values by example

IFS Fact
IFS develops and delivers enterprise software for customers around the world who manufacture and distribute goods, build and maintain assets, and manage service-focused operations. The industry expertise of our people and solutions, together with a commitment to delivering value to every one of our customers, has made IFS a recognized leader and the most recommended supplier in our sector. Our team of 4,000 employees and growing ecosystem of partners support more than 10,000 customers around the world challenge the status quo and realize their competitive advantage. Learn more about how our enterprise software solutions can help your business today at ifs.com.

At IFS you will work in a growing, global enterprise software company built upon committed and empowered colleagues who come to work knowing they are making a difference. We work every day within our single platform and embedded digital innovation to help our customers be their best when it really matters to their customers – at the Moment of Service™. We take pride in ensuring that our employees are able to achieve the company goals as well as develop their career. We believe empowered autonomy, committed colleagues and being part of a winning team are the keys to our success and what makes us great!

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, or disability status.

The Solution Architect– is responsible for leading all aspects of the solution, working closely with the IFS implementation team, as well as using their industry and implementation experience to advise and guide the customer project team.

Essential Duties and Accountabilities:

• Apply knowledge and experience in complex, multi-phase projects
• Take the lead in delivering the IFS solution, maintain clear communication on all aspects of the solution with the customer project and management team.
•  Work closely with the IFS Project Manager to ensure the risks from complex  requirements are minimized.
• Coordinate and delegate work within the delivery team
• Work with partners and system integrators in ensuring the IFS experience is consistent regardless of the delivery mechanism.
• Advise on the successful application of IFS Accelerators.
• Maintain the focus on ensuring we deliver value to the customer.
• Be involved in the successful delivery of additional consulting services; Select, Success, Safeguarding.
• Be familiar with the available IFS Accelerators, and how they can be applied to a customer project
• Articulate product direction and the potential value it could bring to our customers

• Experienced in complex implementations
• An expert in at least one of the core IFS industries
• Advanced communication and presentation skills
• Experienced in leading a team and delivering solutions
• Fluent English is a must

The Solution Architect plays a key role in delivering value to our customers.  Great communication skills and a proactive approach to working with the customer and colleagues from IFS and partners are essential

At IFS you will work in a growing, global enterprise software company built upon committed and empowered colleagues who come to work knowing they are making a difference. We work every day within our single platform and embedded digital innovation to help our customers be their best when it really matters to their customers – at the Moment of Service™. We take pride in ensuring that our employees are able to achieve the company goals as well as develop their career. We believe empowered autonomy, committed colleagues and being part of a winning team are the keys to our success and what makes us great!

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, or disability status.

As our senior consultant specialized in one of the following processes : Supply Chain, Manufacturing, Service/Maintenance, you will work closely with colleagues, ensuring we deliver value to the customer through our projects. 

To succeed in the role as a senior consultant, we expect you are:

• An expert in Supply Chain or Manufacturing or Service/Maintenance  processes and interfaces
• Good at guiding our customers in how to best utilize the IFS applications in relation to their business requirements. 
• Confident in designing and documenting solutions, challenge and advise customers, and deliver on expectation thus ensuring success for both parties.
• Triggered by the contrast of understanding the business objectives and end-to-end processes, as well as digging down in details to achieve the best possible solution for both the customer and IFS.
• Used to work in projects with implementation/upgrade of systems/applications or aftermarket processes on the customer or vendor side.
• Experienced in advising customers; from scoping solutions to implementation and rollout.

We expect you to continuously want to develop and learn to stay relevant and being an expert who shares knowledge and experience with customers and colleagues. This includes staying updated within your field of expertise, on technology as well as the industry segments in which IFS operates.

Must have:

• An academic background with a university degree in IT, Engineering or Business Administration.
• Experience in working with an ERP or best-of-breed system as a consultant, as key user at an end customer or other software supplier, with minimum 3+ years experience.
• In depth knowledge of the processes in the Supply Chain or Manufacturing or Service/Maintenance area.
• A profound interest in how systems can support business processes.
• Commercial focus, business acumen and a “can-do” attitude.
• Fluency in Polish as well as English (proficiency in any additional European language will be an asset)
• Ability to work under time pressure, meet deadlines and prioritize actions in several projects at the same time

Preferred to have:

• Experience from working with IFS Applications
• Experience of working in IT-projects; leading workshops, writing specifications, configuring applications, conducting training, documentation, etc.
• Experience from modern applications and mobile solutions. Understanding of relational databases, SQL and XML is an advantage, but not a prerequisite.
• Understanding of key modelling techniques (proficiency in the use of 2C8 scope modelling tool will be an asset)
• Experience and ability to act in the role of Presales when required

We offer:

Great challenges in delivering projects to large customers together with an experienced IFS team and our partners. To work with a great product with good recognition in the market and amongst customers and analysts. To work in an international functional team as well as with our colleagues offshore, R&D and partner organizations.

We offer you a competitive salary with above-average additional benefits: Car allowance, private medical care, life insurance and annual bonus. You can expect an open corporate culture and a pleasant working atmosphere. Flexible working time models, individual support through regular health promotion and the compatibility of work and family life are part of our company practice

Travel: readiness for frequent business trips (ca. 60%) and willingness to participate in international projects

At IFS you will work in a growing, global enterprise software company where informal hierarchies promote simplicity and trust with responsibility. We strive to deepen our expertise by taking on challenging and varying work assignments in a collaborative environment together with committed colleagues. With professionalism and a strong customer focus in everything we do, from R&D to Sales and Consultancy, we are proud to serve world-class customers all over the globe with our leading products.

We are an equal opportunity employer and value diversity at our company.

Do you thrive by managing and developing people, and do you want to be part of a new team to support the Global Customer Services Operations?

The main objective is to develop and manage a newly formed Services Support Team to improve the internal service delivery capabilities. The focus is on a standardized approach serving the internal GCS organization with request able items.
The team will consist of a variety of employees from permanent employees to interns. 

Main Responsibilities

• Ensure that OLA's for requestable items are met and that the team performs according to set metrics and KPI's. 
• Lead the team to deliver to the set expectations
• Ensure rotation and hiring of new interns happens seamlessly and with focus on sustainable delivery of all items
• Onboard new tasks as they appear and transform them into OLA driven tasks
• Collaborate with the GCS organization to identify and include new tasks to the team

The tasks will span from Project Support, internal tool support and on boarding activities. 

You will become the pivot point in ensuring that the portfolio of request able items is established and that new items are documented and introduced to the team in order to deliver services to the broader GCS organization.

The role reports to the Head of Global Customer Services Operations department and will manage multiple stakeholders in the organization.

ESSENTIAL DUTIES AND ACCOUNABILITIES
• Ensuring the successful introduction of the GCS Services Support team, with high focus on delivering on OLA's and making the support visible in the entire GCS organization.

• Establish the Services Portfolio, including processes, documentation and formalization of the tasks.

• Continuously manage and motivate the team members to perform according the the set targets

• Proactively engage with the GCS organization to identify and establish new request able items  

• Accountability for all HR related elements regarding the team, including rehire of interns on a continuous basis along with ensuring permanent positions are manned with capable and motivated employees

Interviews and selections are being made continuously. If you are interested, apply as soon as possible.

As a step in our recruitment process, all final candidates will undergo a background check, to get us an understanding of our future employees.

We respectfully decline all offers of recruitment and/or advertising assistance.

IFS Fact
IFS develops and delivers enterprise software for customers around the world who manufacture and distribute goods, build and maintain assets, and manage service-focused operations. The industry expertise of our people and solutions, together with a commitment to delivering value to every one of our customers, has made IFS a recognized leader and the most recommended supplier in our sector. Our team of 4,000 employees and growing ecosystem of partners support more than 10,000 customers around the world challenge the status quo and realize their competitive advantage. Learn more about how our enterprise software solutions can help your business today at ifs.com.