At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
We realize people do not fit into neat boxes. We are looking for curious and empathetic individuals who are committed to developing themselves and learning new skills, and we are ready to help you do that. We cannot complete our mission without building a diverse and inclusive team. We hire the best people based on an evaluation of their potential and support them throughout their time at Cloudflare. Come join us!
Job Locations: Austin/TX, Illinois
What you'll do as a Network Specialist Solutions Engineer
As a Network Solution Engineer, you will be responsible for designing network solutions that meet the needs of our clients. You will work closely with clients to assess their requirements, develop network architecture, and provide technical guidance through the sales engagement. You will be expected to ensure that network solutions are reliable, scalable, and secure. The ideal candidate will have excellent problem-solving skills, strong technical knowledge, and experience in network architecture and design.
You will work closely with our Account Executives (AEs); generalist SEs, as well as every other team at Cloudflare, from Sales and Product to Engineering and Customer Support.
Responsibilities
You serve as a trusted advisor to our customers and to the Cloudflare team; helping them find the best solution for the customer business needs with Cloudflare One.
- Guide qualified prospects through the Solution Design and Proof of Concept stages of sales engagements; showing them the key capabilities of the Cloudflare Magic product portfolio.
- Work with your Sales Partners to consistently achieve Pipeline and Revenue goals.
- Understand our customers IT landscape and security requirements and develop an architecture for our customers to support their business needs.
- Articulate the benefits of the Cloudflare Magic product portfolio vs competing solutions.
- Promote retention by capturing and communicating gaps in product or features.
- Assess client requirements and design network solutions that meet their needs.
- Develop network architecture and technical specifications.
- Troubleshoot network problems and provide solutions.
- Collaborate with cross-functional teams to ensure project success.
- Monitor network performance and recommend improvements.
- Stay up-to-date with industry trends, best practices and regulatory requirements.
- Document network designs, configurations, and procedures.
- Provide training and support to clients and internal teams.
- Help creating Reference Architectures, Implementation Designs and Design Guides based on Cloudflare solutions and industry use cases.
Skill Requirements
- Curiosity and learning agility.
- 3+ years of experience in network architecture and design, including DDoS mitigation and other similar technologies.
- Experience interacting with senior level/executives to communicate a message of network and security transformation.
- Familiar with trends in cyber security (e.g. RAT/trojans, malware, ransomware, phishing, adware, cryptomining, spam, botnets, info stealing, scareware, etc.).
- Fundamental understanding of customer network and application architectures.
- Technical curiosity and passion: Cloudflare is at the cutting edge of Internet technology. It’s incumbent on us to stay up to date not only with Cloudflare’s specific products, but with industry trends.
- Strong technical knowledge of network hardware, software, and protocols (e.g., TCP/IP, DNS, DHCP, VPN, BGP, firewalls, routers, switches, etc.).
- Experience with network virtualization technologies (e.g., VMware, Hyper-V)
- Excellent problem-solving skills and attention to detail.
- Strong communication and collaboration skills.
- Ability to work independently and in a team environment.
- Required relevant certifications (CCNP or JNCIP and above).
- Ability to jump in with hands-on configuration when needed.
- Ability to manage a project, work to deadlines, and prioritize between competing goals.
Other desirable skills areas include:
- Routing, subnetting, split tunnels. SD-WAN, local internet breakout.
- End user and application security risks - malware, phishing, viruses, etc.
- Knowledge of competitive markets around CDN providers, Web application Firewall, Remote access solutions, Next generation Firewalls, CASB solutions, Secure Gateway solutions and other SASE solutions.
- Ideally knowledge of Cloudflare ZTNA solutions such as Teams, Access, Gateway, and Browser Isolation.
- Experience with Docker containerization and Kubernetes orchestration.
What Makes Cloudflare Special?
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo: We equip politically and artistically important organizations and journalists with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.
Athenian Project: We created Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration.
1.1.1.1: We released 1.1.1.1to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our privacy commitmentand ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you’d like to be a part of? We’d love to hear from you!
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail athr@cloudflare.comor via mail at 101 Townsend St. San Francisco, CA 94107.