Squarespace is known for our award-winning design, new technology, memorable marketing campaigns, and our people that power it all behind the scenes. Our Total Rewards team drives cash, equity, perks, and benefits for all employees around the world and plays a crucial role as we enter new markets. We're looking for a senior level Compensation Consultant to join our team.

You will report directly to the Head of Total Rewards and can be based in our NYC headquarters (flex/hybrid) or remotely in an approved US state.

You'll Get To...

• Analyze external benchmark data ensuring the appropriate data and processes are in place to create and maintain pay structures to include base and equity
• Evaluate existing roles and provide recommendations on new roles using a combination of internal and external data
• Provide consultation to senior business leaders using your compensation expertise
• Create compelling presentations using data and key facts to educate and provide partners with recommendations supporting their business strategies.
• Research compensation trends and use your findings to improve Squarespace products and processes
• Conduct in-depth analysis to model the financial (e.g., cost, dilution) and talent (e.g., attrition, hiring) effects of compensation decisions; make recommendations for compensation strategy and processes based on findings
• Collaborate with senior business leaders, Recruiting, HR Business Partners, Legal and Finance to provide compensation expertise and data presented with recommendations to address challenges to help your partners and businesses succeed
• Lead year-end planning for the compensation team and your client groups creating timing and project plans
• Model budgets, merit matrices and other data related to year-end activities
• Collaborate with tech partners on system requirements and implementation
• Collaborate with key partners to create training, communications, reporting and tools on compensation policies and processes
• Ensure compliance with regulatory filings and updates, notices, mandates, audits, non-discrimination testing, and employee records
• Lead impactful organization-wide projects/priorities using your excellent project management skills
• Provide subject matter expertise in collaboration with internal communications on implementation and change management of compensation products and processes

Who We're Looking For

Required:

• Bachelor's degree
• 10+ years of work experience in HR with 8+ years in compensation
• Advanced Excel skills (can write advanced macros and maintain complex spreadsheets)
• 3+ years experience with program modeling, design, and implementation, inclusive of HRIS management for administration and employee support
• Knowledge of regulatory requirements in the US and international markets

Preferred:

• Experience working with equity (LTI) plans
• Experience using Google products (Sheets, Docs)
• Sales incentive compensation experience
• Experience with Workday
• Certified Compensation Professional

Benefits & Perks

• A choice between medical plans with an option for 100% covered premiums 
• Health Savings Account with Squarespace funding
• Fertility and adoption benefits
• Supplemental Insurance plans
• Headspace mindfulness app subscription
• Retirement benefits with employer match
• Flexible paid time off
• 12 to 20 weeks of paid family leave
• Equity plan for all employees
• $100 per month remote Stipend
• Access to supplemental insurance plans for additional coverage
• Education reimbursement
• Employee donation match to community organizations
• 6 Global Employee Resource Groups (ERGs)

Cash Compensation Range: $115,500 - $203,550 USD

The base salary for this position will vary based on job-related criteria including relevant skills, experience, and location, among other factors.

In addition to the cash compensation above (which includes base salary and, where applicable for eligible roles, may include on-target commissions or overtime pay), all Squarespace employees are eligible to receive equity in the company as part of their total compensation.

About Squarespace

Squarespace (NYSE: SQSP) is a design-driven platform helping entrepreneurs build brands and businesses online. We empower millions of customers in more than 200 countries and territories with all the tools they need to create an online presence, build an audience, monetize, and scale their business. Our suite of products range from websites, domains, ecommerce, and marketing tools, as well as tools for scheduling with Acuity, creating and managing social media presence with Bio Sites and Unfold, and hospitality business management via Tock. Our team of more than 1,700 is headquartered in bustling New York City, with offices in Chicago, Dublin, Ireland, Aveiro, Portugal, and coworking spaces in the UK, Netherlands, and Australia. For more information about our company culture, visit www.squarespace.com/about/careers.

Our Commitment

Today, more than a million people around the globe use Squarespace to share different perspectives and experiences with the world. Not only do we embrace and celebrate the diversity of our customer base, but we also strive for the same in our employees. At Squarespace, we are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity or expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or other class protected by applicable law. We are proud to be an equal opportunity workplace.

#LI-SN1 #LI-Remote

About the Teams

Role location: USA Remote, and/or any of these Cloudflare offices: San Francisco, CA, Austin, TX, Champaign, IL, New York, NY, San Jose, CA, Seattle, WA, Washington, D.C., Toronto, Singapore and Sydney

Cloudflare’s Engineers build and operate the software that helps power 25+ million Internet properties and millions of businesses around the world. Across our engineering organizations, we have opportunities for high caliber, curious and empathetic people to take on big challenges and build some of the best skills in the industry. We’re looking for talented team members to help build high-growth products,  help scale our expanding network, build tools to improve availability, performance, uptime, and response times, and make systems failure-resistant and ready-to-scale.

Cloudflare is a fast growing company and engineering is an ever-evolving function with teams being formed and redefined often. You will interview for an engineering role at Cloudflare and will have the opportunity to meet with and ultimately select one or more teams.  Here are a few examples of the teams that you could be part of.

Application Performance; Application Security; Zero Trust Services; Serverless, Bot Management; DDoS Protection; Network Services / Magic Products; Full Stack / Microservices; Security / Cryptography; Content Delivery; Email Security; API Security; Client / WARP applications; Machine Learning; Threat Intelligence

About the Role

Cloudflare is a system spanning the globe, on a mission to make the Internet better, safer, and more powerful every day. As a Distributed Systems Engineer at Cloudflare, you’ll work on the code that runs close to the end user, runs at a massive scale, and is deployed to 250+ cities around the world.

Examples of software systems at Cloudflare include:

• A TLS/HTTP proxy to make the connection from eyeball to edge as fast and secure as possible
• Filtering malicious traffic and handling good traffic according to customer configuration
• Content optimization that takes content served from customer sites and makes it more performant
• A platform that runs “serverless” Workers and provides a key value store
• A reverse-proxy system that caches customer website content according to customer configuration
• Optimization of connections from Cloudflare to our customers' origin servers to reduce their load and increase performance
• Our Authoritative DNS server and our public resolver 1.1.1.1.
• One of the biggest data pipelines in the world, operating at well over 25M events per second

We operate some of the fastest, and most widely distributed services on the Internet. Your work will focus on building robust, secure, and high performance distributed systems. We are a small engineering team operating at a massive scale, so what you do will have a huge impact.

Examples of desirable skills, knowledge and experience

• Understanding at the protocol level, including the differences between what the specs say, and what actually happens on the Internet
• Confidence to work in multiple programming languages - bonus points for Go and/or Rust 
• Experience (and love) for debugging to ensure the system works in all cases
• Strong systems level programming skills
• Excited by the idea of optimizing complex solutions to general problems
• Experience with a continuous integration workflow and using source control (we use git)
• Good Unix knowledge, patches to Operating Systems a huge plus for some roles
• Understanding of security issues and responsibilities
• Experience with monitoring, alerting and debugging high volume production systems
• Fluent in analyses of data sets such as logs
• Designing and building APIs

Compensation

Senior Level

• For Bay Area-based hires: Estimated annual salary of $196,000 - $240,000
• For New York City, Washington, and California (excluding Bay Area) based hires: Estimated annual salary of $187,000 - $229,000.
• For Colorado-basedhires: Estimated annual salary of $168,000 - $206,000.

Equity

This role is eligible to participate in Cloudflare’s equity plan.

Benefits

Cloudflare offers a complete package of benefits and programs to support you and your family.  Our benefits programs can help you pay health care expenses, support caregiving, build capital for the future and make life a little easier and fun!  The below is a description of our benefits for employees in the United States, and benefits may vary for employees based outside the U.S.

Health & Welfare Benefits

• Medical/Rx Insurance
• Dental Insurance
• Vision Insurance
• Flexible Spending Accounts
• Commuter Spending Accounts
• Fertility & Family Forming Benefits
• On-demand mental health support and Employee Assistance Program
• Global Travel Medical Insurance

Financial Benefits

• Short and Long Term Disability Insurance
• Life & Accident Insurance
• 401(k) Retirement Savings Plan
• Employee Stock Participation Plan

Time Off

• Flexible paid time off covering vacation and sick leave
• Leave programs, including parental, pregnancy health, medical, and bereavement leave

Squarespace has defined the future of web design and helped entrepreneurs make their ideas and passions an online reality for over two decades. As one of the world's largest domain providers, millions of customers entrust Squarespace with a vital part of their online brand identity: their web domain.

Working within our Squarespace Domains organization, our Email product group manages our Google Workspace accounts which provides customers with access to custom email addresses while integrating with Google Workspace and Google Cloud. As a Senior Product Manager for this team, you will guide the strategic direction and roadmap for Squarespace Domain's email-related offerings.

You will report directly to the General Manager of Domains and have the option of working from our NYC headquarters or remotely within the U.S.

You'll Get To...

• Craft plans and guide product development—from conception to launch—of the products and product solutions needed for customers to easily purchase a suitable Google Workspace Email plan for their business needs, configure their service, add seats and users, manage permissions, and gain access to purchase other Squarespace products.
• Define and communicate short and long term product bets that are aligned with the Domains & Email strategy and partner product teams
• Work closely with external partners on roadmapping, product features and improvements, pricing, promotional and GTM activities. Regular product and business performance reviews to ensure tracking to plan.
• Develop an understanding of customers by conducting research, data analysis, customer interviews, and usability testing
• Build relationships with engineers, designers, UX researchers, and product analysts to create extraordinary products
• Set OKRs for your teams with your engineering and design counterparts

Who We're Looking For...

• 4+ years of product management experience, managing software products from creation through launch and iteration
• Experience leading successful products in an Agile environments, including a nuanced understanding of the methods of modern product discovery, product delivery, and user segmentation
• Excellent communication and interpersonal skills with the ability to align different teams around achieving business goals and outstanding user experiences

Benefits & Perks

• A choice between medical plans with an option for 100% covered premiums
• Fertility and adoption benefits
• Access to supplemental insurance plans for additional coverage
• Headspace mindfulness app subscription
• Retirement benefits with employer match
• Flexible paid time off
• 12 to 20 weeks of paid family leave
• Equity plan for all employees
• Pretax commuter benefit
• Education reimbursement
• Employee donation match to community organizations
• 6 Global Employee Resource Groups (ERGs)
• Dog-friendly workplace
• Free lunch and snacks
• Private rooftop

Cash Compensation Range: $118,000 - $236,000 USD

The base salary for this position will vary based on job-related criteria including relevant skills, experience, and location, among other factors.

In addition to the cash compensation above (which includes base salary and, where applicable for eligible roles, may include on-target commissions or overtime pay), all Squarespace employees are eligible to receive equity in the company as part of their total compensation.

About Squarespace

Squarespace (NYSE: SQSP) is a design-driven platform helping entrepreneurs build brands and businesses online. We empower millions of customers in more than 200 countries and territories with all the tools they need to create an online presence, build an audience, monetize, and scale their business. Our suite of products range from websites, domains, ecommerce, and marketing tools, as well as tools for scheduling with Acuity, creating and managing social media presence with Bio Sites and Unfold, and hospitality business management via Tock. Our team of more than 1,700 is headquartered in bustling New York City, with offices in Chicago, Dublin, Ireland, Aveiro, Portugal, and coworking spaces in the UK, Netherlands, and Australia. For more information about our company culture, visit www.squarespace.com/about/careers.

Our Commitment

Today, more than a million people around the globe use Squarespace to share different perspectives and experiences with the world. Not only do we embrace and celebrate the diversity of our customers, but we also work toward the same in our employees. At Squarespace, we are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity or expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or other class protected by applicable law. We are proud to be an equal opportunity workplace.

#LI-remote #LI-JP3

Podium is seeking an engineer specialized in building integrations based in Brazil, eager to make a significant impact. We like to say we have "Sangue nos olhos" for helping our customers win. Podium engineers are passionate about empowering small businesses to thrive and succeed. The Integrations software engineer will build and maintain integrations for our marketplace.  We connect Podium to the essential systems that our customers rely on, utilizing that data to drive powerful automations and AI tools. 

At Podium, you’ll find a stimulating environment where Engineering, Product and Design work together to make the future a reality for our customers.  Our teams are made of engineers in Brazil and the US.  Our engineers are empowered to have a voice on the direction of the product and a perspective on how we can improve it.  

If this sounds like you, apply now and help small businesses win!

.The Role:

• Build integrations between Podium and other systems of record via publicly available APIs.
• Utilize iPaaS toolsets (Tray.io, Zapier, Make.com) to create workflows that automate common tasks on the behalf of Podium customers.
• Collaborate with tech leads, managers, and engineers across several teams at Podium.
• Work directly with product managers to understand and deliver integration requirements.
• Communicate regularly with your Podium contact as contractual obligations may change.
• Document progress, communication, expectations, and details within a ticketing system such as JIRA, ClickUp, Google Docs, and other company tools.
• Maintain positive working connections between teams, customers and stakeholders.
• Document and assist in training support team members on the capabilities of integrations
• Report any concerns and issues promptly and efficiently to management, stakeholders or relevant team members.

Requirements:

• 2+ years of professional software development experience
• 2+ years of coding experience with at least one modern language such  Elixir, Go, Ruby, or Rust, with function-oriented design
• Experience with web infrastructure and distributed systems
• Evidence of exposure to architectural patterns of a large, high-scale web application (e.g., well-designed APIs, high volume data pipelines, efficient algorithms)

• 2+ years of professional software development experience, with exposure to integrations or APIs
• Strong problem-solving skills with the ability to adapt to new tools and platforms quickly.
• Experience with tools like Postman for API testing.
• Proficiency in English is required.
• Adaptability: Flexible and adaptable to handle changing priorities and challenging situations.

Benefits:

• Open and transparent culture
• Remote-first work for Engineering & Product
• Generous vacation time, plus Brazilian national holidays off
• Competitive salary, CLT contract
• Meal ticket
• Corporate Gympass membership
• Medical and odontologic assistance
• Growth and aggressive career plan
• Bi-annual swag drops with cool Podium gear and apparel

The Basics

As a Senior Software Engineer, Full Stack - Endpoint at Tanium, you will build and maintain best-of-breed products as part of a nimble development team. Tanium focuses on a customer engagement model and feedback process to ensure our products are designed the right way from the beginning. When new products ideas are identified, our software engineers design, develop, test, and deploy the products from the ground up, while iterating with product management and customers for feedback and input. 

What you'll do 

• Build and maintain Tanium's products alongside an agile development team
• Design, develop and test new product ideas from the ground up while working with product management for feedback and input
• Work on small teams that tackle big challenges in common components like a common data service tasked with unifying and consolidating endpoint data across the entire ecosystem, handling time series data that drive dashboarding and reporting, and exposing data externally through GraphQL enabling partners (like Salesforce) to easily integrate.
• Delivering higher level services enabled by our core services that directly enable our products. These services focus on everything from security to operations to auditing. 

Education  

• Bachelor's degree or equivalent experience 
• CS Degree preferred 

Experience  

• 5+ years industry experience
• Experience working with modern, frontend javascript framework (like ReactJS)
• Experience designing and building high-impact, high-performance, scalable, observable, and maintainable backend services and APIs  
• Knowledge of at least one of Golang (preferred), Node.js, Python, Ruby, Rust, or Java
• Experience with HTTP API design and development
• Experience with modern software engineering development and automation tools like git and Jenkins 

Other 

• Demonstrates sound judgment for balancing between rapid development, long-term code maintainability and supportability
• Believes in the power of and the need for writing automated tests as part of development
• Experienced debugger who can put out fires under pressure when things go wrong in production environments
• Has knowledge of a variety of modern software frameworks (server side & browser side) and the versatility to learn new tools 

About Tanium 

Tanium delivers the industry's only true real-time cloud-based endpoint management and security offering. Its converged endpoint management (XEM) platform is real-time, seamless, and autonomous, allowing security-conscious organizations to break down silos between IT and Security operations that results in reduced complexity, cost, and risk. Securing more than 32M endpoints around the world, Tanium's customers include Fortune 100 organizations, top US retailers, top US commercial banks, and branches of the U.S. Military. It also partners with the world's biggest technology companies, system integrators, and managed service providers to help customers realize the full potential of their IT investments. Tanium has been named to the Forbes Cloud 100 list for nine consecutive years and ranks on the Fortune 100 Best Companies to Work For. For more information on The Power of Certainty™, visitwww.tanium.comand follow us onLinkedIn andX. 

On a mission. Together. 

At Tanium, we are stewards of a culture that emphasizes the importance of collaboration, respect, and diversity. In our pursuit of revolutionizing the way some of the largest enterprises and governments in the world solve their most difficult IT challenges, we are strengthened by our unique perspectives and by our collective actions.   

We are an organization with stakeholders around the world and it’s imperative that the diversity of our customers and communities is reflected internally in our team members. We strive to create a diverse and inclusive environment where everyone feels they have opportunities to succeed and grow because we know that only together can we do great things. 

Each of our team members has 5 days set aside as volunteer time off (VTO) to contribute to the communities they live in and give back to the causes they care about most.   

What you’ll get

The annual base salary range for this full-time position is $120,000 to $355,000. This range is an estimate for what Tanium will pay a new hire. The actual annual base salary offered may be adjusted based on a variety of factors, including but not limited to, location, education, skills, training, and experience.

In addition to an annual base salary, team members will receive equity awards and a generous benefits package consisting of medical, dental and vision plan, family planning benefits, health savings account, flexible spending account, transportation savings account, 401(k) retirement savings plan with company match, life, accident and disability coverage, business travel accident insurance, employee assistance programs, disability insurance, and other well-being benefits.

For more information on how Tanium processes your personal data, please see our Privacy Policy.

#Hybrid

Available Locations: Austin, New York, and Washington DC.

About the Department

The Security team at Cloudflare is focused and committed to helping secure both Cloudflare and our customers. The Application and Product Security team at Cloudflare is focused on and committed to securing both Cloudflare and our customers. The Application & Product Security team is responsible for keeping our products, and platforms secure.

What you’ll do

We are looking for a Security Engineer to help us in our mission to build a better internet. Part engineer, part hacker, you will work with our engineering and security teams to build solutions for .

• Work with engineering teams to help secure Cloudflare products and platforms
• Assess products and new feature releases through threat modeling, code review and security testing. Also provide guidance on effective countermeasures
• Contribute to security architecture/design and assist in building and rolling out processes for secure code development and deployment
• Build secure frameworks & libraries that engineering teams can use at scale
• Build internal security tools and automate processes that help fix security problems at a massive scale. 
• Managing and prioritizing multiple tasks in accordance with high level objectives

Key skill sets and Knowledge

Security engineers take part in a wide variety of tasks and projects on the team. One individual is not expected to know everything, but a working knowledge in several of the following areas is required: 

• Experience in securing large scale distributed systems
• Experience in designing, building and implementing systems
• Experience in assessing the security posture of systems/services
• Experience in penetration testing and providing mitigating controls
• Strong engineering background and programming experience (Python, Golang, Rust, Bash, etc.)
• Strong communication skills and ability to work with remote teams
• Results and goal-oriented

Compensation

Compensation may be adjusted depending on work location and level.

• Estimated annual salary for Texas based hires $168,000 - $187,000 USD

Equity

This role is eligible to participate in Cloudflare’s equity plan.

Benefits

Cloudflare offers a complete package of benefits and programs to support you and your family.  Our benefits programs can help you pay health care expenses, support caregiving, build capital for the future and make life a little easier and fun!  The below is a description of our benefits for employees in the United States, and benefits may vary for employees based outside the U.S.

Health & Welfare Benefits

• Medical/Rx Insurance
• Dental Insurance
• Vision Insurance
• Flexible Spending Accounts
• Commuter Spending Accounts
• Fertility & Family Forming Benefits
• On-demand mental health support and Employee Assistance Program
• Global Travel Medical Insurance

Financial Benefits

• Short and Long Term Disability Insurance
• Life & Accident Insurance
• 401(k) Retirement Savings Plan
• Employee Stock Participation Plan

Time Off

• Flexible paid time off covering vacation and sick leave
• Leave programs, including parental, pregnancy health, medical, and bereavement leave

Tock is looking for a Senior Software Engineer to help us continue to build the next generation restaurant booking system, already trusted by thousands of businesses from world-class restaurants such as Alinea, Next and The French Laundry to local neighborhood mainstays.

We're looking for an iOS engineer with a track record of building mobile applications that solve real problems for users in ways that only a mobile app can. You will work on a small, independent iOS team in collaboration with teams representing our web-based app to allow our iOS apps to maintain feature parity with the web as well as building innovative mobile-only apps. We are a small team so there's a great opportunity for you to make a difference.

This is a full time role and can work fully remote in an approved location or out of our office in Chicago.

You'll Get To...

• Develop modern, native apps using SwiftUI and The Composable Architecture, with REST and GraphQL for server communication.
• Collaborate with designers, product leadership, and other teams to craft new features for our business customers and their guests.
• Contribute to a vibrant and forward-looking engineering team, shaping technical direction and culture across the entire organization.

Who We're Looking For

• 5+ years of experience building modular, testable iOS applications
• A demonstrated ability to get things done on a small team while maintaining high standards of quality
• An orientation towards learning and growing as part of a team
• Excellent communication skills, both in keeping larger teams aware of their work on an ongoing basis and in resolving conflicts efficiently
• Demonstrated ability to experiment and use data to guide decision-making
• Expertise in Swift, SwiftUI and The Composable Architecture (or other reducer-based architectures) is a strong plus

Benefits & Perks

• A choice between medical plans with an option for 100% covered premiums
• Flexible paid time off
• 401k with employer match
• Paid parental leave
• Fertility and adoption benefits
• Education reimbursement
• Pretax commuter benefits
• Employee Assistance Program
• Charitable donation match
• 6 Global Employee Resource Groups (ERGs)

Cash Compensation Range: $140,500 - $226,550 USD

The base salary for this position will vary based on job-related criteria including relevant skills, experience, and location, among other factors.

In addition to the cash compensation above (which includes base salary and, where applicable for eligible roles, may include on-target commissions or overtime pay), all Tock employees are eligible to receive equity in the company as part of their total compensation.

Tock's Growth

• Fast Company's "Most Innovative Companies" in 2021
• Built In's "Best Places to Work" in 2020, 2021, 2022, 2023, and 2024
• Chicago Tribune's "Game Changer" Award for industry innovation
• Reached a global customer base of 30 countries operating in 200+ cities
• Processed over $1 billion in prepaid reservations
• Featured in: The New York Times, Bloomberg, GQ, Vice, Wired, Food & Wine, Eater, and more

About Tock and Squarespace

Tock empowers restaurants, bars, and wineries with the tools needed to build successful businesses and deliver exceptional experiences. With a robust reservation and table management platform, thousands of businesses all around the world use Tock to generate revenue, increase covers, and keep guests coming back. In 2021, Chicago-based Tock became a part of Squarespace (NYSE: SQSP), a design-driven platform helping entrepreneurs build brands and businesses online. Our team of more than 1,700 is headquartered in bustling New York City, with offices in Chicago, Dublin, Ireland, Aveiro, Portugal, and coworking spaces in the UK, Netherlands, and Australia. For more information about our company culture, visit www.squarespace.com/about/careers.

Our Commitment

At Tock, we embrace and celebrate the diversity of both our customers and employees. We are committed to equal employment opportunities regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity or expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or other class protected by applicable law. We are proud to be an equal opportunity workplace.

#LI-Remote

Squarespace has defined the future of web design and helped entrepreneurs make their ideas and passions an online reality for over two decades. As one of the world's largest domain providers, millions of customers entrust Squarespace with a vital part of their online brand identity: their domain.

As the Staff Product Manager for Domains Growth, you will lead the effort to build several core capabilities in the domain space including: Front Site Landing Page for Squarespace Domains and other traffic entry points, domains search, domains search results (SERP), reseller opportunities, pricing strategy, cross-sell, conversion, checkout, and other growth areas in Premium and Expired Domains. You will collaborate closely with product marketing on traffic acquisition, conversion and website cross-sell as well as with Commercial teams and FP&A to forecast, monitor and drive customer and business unit growth.

As a senior-level individual contributor, you will report directly to the GM of Domains and have the option of working from our NYC headquarters or remotely within the U.S.

You'll Get To...

• Develop and own the Domains growth roadmap; including cross-organizational and external requirements, dependencies and opportunities
• Work closely with other PMs and Engineering, developing specifications and execution plans, driving release schedules
• Drive the product strategy for the Domains business, focusing on improving and deepening the product experience for customers, continued innovation, and integrating cross-product experiences to create a cohesive, entrepreneur-focused product ecosystem
• Work with internal and external partners, including Google Cloud and Google Workspace; as well as other partners in the Domains and DNS sector
• Develop scalable customer research practices to utilize customer insights to prioritize product deliverables, future strategies, and new product features and services to be layered on top of current offerings
• Partner with Marketing, Customer Operations and Partnerships to evaluate and improve go-to-market methodologies, pricing, packaging, and positioning, developing metrics to support business results and ROI

Who We're Looking For

• 8+ years of product management or product marketing experience or equivalent; ideally with domain expertise in delivering TLD or DNS related products
• Strong commercial acumen, including traffic sourcing, conversion as well as fluency with key metrics and KPI's
• Proven ability to partner effectively with engineering teams and cross functional or matrixed delivery teams
• Track record of building products that are measurably: loved by customers, fulfill their needs, and impact the top line
• Strong demonstrable skills in storytelling and communication, leadership and influence, strategy and vision setting, and creative and analytical thinking
• UX focused with a passion for high quality, sensible design

Benefits & Perks

• A choice between medical plans with an option for 100% covered premiums 
• Health Savings Account with Squarespace funding
• Fertility and adoption benefits
• Supplemental Insurance plans
• Headspace mindfulness app subscription
• Retirement benefits with employer match
• Flexible paid time off
• 12 to 20 weeks of paid family leave
• Equity plan for all employees
• $100 per month remote Stipend
• Access to supplemental insurance plans for additional coverage
• Education reimbursement
• Employee donation match to community organizations
• 6 Global Employee Resource Groups (ERGs)

Cash Compensation Range: $170,000 - $286,000 USD

The base salary for this position will vary based on job-related criteria including relevant skills, experience, and location, among other factors.

In addition to the cash compensation above (which includes base salary and, where applicable for eligible roles, may include on-target commissions or overtime pay), all Squarespace employees are eligible to receive equity in the company as part of their total compensation.

About Squarespace

Squarespace (NYSE: SQSP) is a design-driven platform helping entrepreneurs build brands and businesses online. We empower millions of customers in more than 200 countries and territories with all the tools they need to create an online presence, build an audience, monetize, and scale their business. Our suite of products range from websites, domains, ecommerce, and marketing tools, as well as tools for scheduling with Acuity, creating and managing social media presence with Bio Sites and Unfold, and hospitality business management via Tock. Our team of more than 1,700 is headquartered in bustling New York City, with offices in Chicago, Dublin, Ireland, Aveiro, Portugal, and coworking spaces in the UK, Netherlands, and Australia. For more information about our company culture, visit www.squarespace.com/about/careers.

Our Commitment

Today, more than a million people around the globe use Squarespace to share different perspectives and experiences with the world. Not only do we embrace and celebrate the diversity of our customers, but we also work toward the same in our employees. At Squarespace, we are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity or expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or other class protected by applicable law. We are proud to be an equal opportunity workplace.

#LI-Remote #LI-JP3

At Squarespace, Customer Operations empowers users to give voice to their ideas and make it easy for them when they need help. Our customer support team runs 24/7 with about 450 employees globally.

As the BPO Program Manager you will oversee the vendor operations for Squarespace across user-facing teams and ensuring that the vendor is delivering world class support experience to our users. You will work with cross-functional leaders and operational teams across our Customer Operations department.

You will work remotely and report to a Director of Customer Support based in Oregon.

You'll Get To…

• Build and own operational relationships across key partners with external vendors and internal teams
• Hold external partners and internal stakeholders accountable for performance and contractual commitments
• Own the management of vendor teams, staffing and delivery of required inputs from the vendors. You will work with the vendor and our teams for enablement of seamless operations for the vendor sites
• Lead Business Reviews and actions with vendors to drive KPI performance. Be directly accountable for maintaining metrics and analysis of vendor performance, and provide regular reporting on performance.
• Deep dive and improve workflow management, workforce management practices at the vendor site(s) and ensure optimal practices for adherence to defined workflows
• Be an expert on Squarespace products. Be an onsite coach and important bridge between external partners and internal team to deliver measurable process improvements.
• Establish and foster our values with the BPO team, serving as a beacon of Squarespace's vision

Who We're Looking For

• At least 5+ years of direct vendor management experience within a BPO environment
• Experience leading vendor operations teams responsible for technical customer support, ideally in high-growth tech companies or startups.
• Strong operational background and a track-record of making data driven decisions.
• An ability to execute on and deliver complex operational projects involving multiple stakeholders.
• Familiarity with the Squarespace platform

Benefits & Perks

• A choice between medical plans with an option for 100% covered premiums
• Fertility and adoption benefits
• Access to supplemental insurance plans for additional coverage
• Headspace mindfulness app subscription
• Retirement benefits with employer match
• Flexible paid time off
• 12 to 20 weeks of paid family leave
• Equity plan for all employees
• Pretax commuter benefit
• Education reimbursement
• Employee donation match to community organizations
• 6 Global Employee Resource Groups (ERGs)
• Dog-friendly workplace
• Free lunch and snacks
• Private rooftop

Cash Compensation Range: $86,000 - $132,000 USD

The base salary for this position will vary based on job-related criteria including relevant skills, experience, and location, among other factors.

In addition to the cash compensation above (which includes base salary and, where applicable for eligible roles, may include on-target commissions or overtime pay), all Squarespace employees are eligible to receive equity in the company as part of their total compensation.

About Squarespace

Squarespace (NYSE: SQSP) is a design-driven platform helping entrepreneurs build brands and businesses online. We empower millions of customers in more than 200 countries and territories with all the tools they need to create an online presence, build an audience, monetize, and scale their business. Our suite of products range from websites, domains, ecommerce, and marketing tools, as well as tools for scheduling with Acuity, creating and managing social media presence with Bio Sites and Unfold, and hospitality business management via Tock. Our team of more than 1,700 is headquartered in bustling New York City, with offices in Chicago, Dublin, Ireland, Aveiro, Portugal, and coworking spaces in the UK, Netherlands, and Australia. For more information about our company culture, visit www.squarespace.com/about/careers.

Our Commitment

Today, more than a million people around the globe use Squarespace to share different perspectives and experiences with the world. Not only do we embrace and celebrate the diversity of our customers, but we also work toward the same in our employees. At Squarespace, we are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity or expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or other class protected by applicable law. We are proud to be an equal opportunity workplace.

#LI-Remote #LI-BW1

About SonderMind

At SonderMind, we know that therapy works. SonderMind provides accessible, personalized mental healthcare that produces high-quality outcomes for patients. SonderMind's individualized approach to care starts with using innovative technology to help people not just find a therapist, but find the right, in-network therapist for them, should they choose to use their insurance. From there, SonderMind's clinicians are committed to delivering best-in-class care to all patients by focusing on high-quality clinical outcomes. To enable our clinicians to thrive, SonderMind defines care expectations while providing tools such as clinical note-taking, secure telehealth capabilities, outcome measurement, messaging, and direct booking. To follow the latest SonderMind news, get to know our clients, and learn about what it’s like to work at SonderMind, you can follow us onInstagram, Linkedin, andTwitter.

Principal AI Engineer

At SonderMind, we are revolutionizing mental healthcare by leveraging technology to provide personalized and effective mental health solutions. We believe that generative AI and cutting-edge AI technologies can empower mental health professionals and create best-in-class self-care tools that help individuals achieve better mental health outcomes faster.

About the Role

As the most senior AI Engineer at SonderMind, you will be at the forefront of designing and implementing AI solutions that redefine mental healthcare. Reporting directly to Miguel Alvarado, you will lead the AI engineering team, set best practices, and mentor other engineers. You will collaborate closely with Applied Science, software engineers, product managers, and designers to create innovative AI/ML solutions that drive the next generation of mental health care tools.

Essential Functions

• Lead the design and implementation of AI agents and agentic patterns to enhance mental health solutions.
• Develop and optimize LLM workflows, balancing techniques such as many-shot in-context learning and fine-tuning.
• Evaluate and select appropriate LLMs for various tasks, ensuring high performance and reliability.
• Translate product requirements into comprehensive evals sets and processes, ensuring alignment with business goals and user needs.
• Establish and promote best practices in state-of-the-art prompt engineering, ensuring that our AI solutions are both innovative and effective.
• Cultivate a culture of continuous learning by encouraging the team to regularly review and discuss the latest research papers, ensuring that our AI solutions remain at the forefront of technological advancements.
• Build scalable and reusable AI infrastructure to support multiple teams and projects.
• Establish and maintain robust AI/ML Ops practices to ensure efficient deployment and monitoring of AI systems.
• Collaborate with cross-functional teams to align AI initiatives with product goals and user needs.
• Mentor and guide junior engineers, fostering a culture of innovation, evals and continuous learning.

What does success look like?

Success in this role means leading the development of AI solutions that significantly improve mental health outcomes and user satisfaction. You will be measured by the impact of AI technologies on product innovation, the scalability and reliability of AI systems, and the growth and development of the engineering team.

Who You Are

• Education & Experience:Advanced degree in Computer Science, AI, or a related field. Extensive experience in AI/ML engineering, with a proven track record of leading AI projects in top-tier tech companies.
• Technical Skills:Mastery of programming languages such as Python and AI frameworks like TensorFlow, PyTorch, and Keras. Deep understanding of generative models, NLP, and AI infrastructure.
• Experience with low-level programming in C++ and Rust is a plus,as it will enhance our ability to optimize AI systems for performance and reliability.
• Soft Skills:Strong leadership and mentoring abilities, excellent problem-solving skills, and a collaborative mindset. Ability to communicate complex AI concepts to non-technical stakeholders.
• Passion for Innovation:A deep commitment to using AI to transform mental healthcare and improve lives.

Our Benefits 

The anticipated salary rate for this role is between $160,000 - $190,000 per year.

As a leader in redesigning behavioral health, we are walking the walk with our employee benefits. We want the experience of working at SonderMind to accelerate people’s careers and enrich their lives, so we focus on meeting SonderMinders wherever they are and supporting them in all facets of their life and work.

Our benefits include:

• A commitment to fostering flexible hybrid work
• A generous PTO policy with a minimum of three weeks off per year
• Free therapy coverage benefits to ensure our employees have access to the care they need (must be enrolled in our medical plans to participate)
• Competitive Medical, Dental, and Vision coverage with plans to meet every need, including HSA ($1,100 company contribution) and FSA options
• Employer-paid short-term, long-term disability, life & AD&D to cover life's unexpected events. Not only that, we also cover the difference in salary for up to seven (7) weeks of short-term disability leave (after the required waiting period) should you need to use it.
• Eight weeks of paid Parental Leave (if the parent also qualifies for STD, this benefit is in addition which allows between 8-16 weeks of paid leave)
• 401K retirement plan with 100% matching which immediately vests on up to 4% of base salary
• Travel to Denver 1x a year for annual Shift gathering
• Fourteen (14) company holidays
• Company Shutdown between Christmas and New Years
• Supplemental life insurance, pet insurance coverage, commuter benefits and more!

Application Deadline

This position will be an ongoing recruitment process and will be open until filled.

Equal Opportunity 
SonderMind does not discriminate in employment opportunities or practices based on race, color, creed, sex, gender, gender identity or expression, pregnancy, childbirth or related medical conditions, religion, veteran and military status, marital status, registered domestic partner status, age, national origin or ancestry, physical or mental disability, medical condition (including genetic information or characteristics), sexual orientation, or any other characteristic protected by applicable federal, state, or local laws.

Location: Brazil - working from home office

Work status:  CLT

The Role

Podium is seeking a full stack software engineer based in Brazil, eager to make a significant impact. We like to say we have "Sangue nos olhos" for helping our customers win.

Podium engineers are passionate about empowering small businesses to thrive and succeed. 

At Podium, you’ll find a stimulating environment where Engineering, Sales and Customer Support work together to make the future a reality for our customers.  Our teams are made of engineers in Brazil and the US.  Our engineers are empowered to have a voice on the direction of our internal tools and a perspective on how we can improve them to have a huge impact on the business.

Joining our Internal Tools team means being at the forefront of helping small businesses win by building internal tools that our Go To Market team uses to help Podium customers be successful. With this dynamic team, you will get to work on a diverse set of products, develop features using 3rd party APIs and most importantly, leverage AI LLM technologies to add the power of AI to our internal tools! 

 If this sounds like you, apply now and help small businesses win.

Please note, this role is seated in Brazil and is not open to other geographies at this time.

 Requirements:

• 5+ years of professional software development experience with focus on backend development as this job is mainly backend work.
• 5+ years of coding experience with at least one modern language such as Python, Elixir, Ruby,  or Go with function-oriented design.
• Experience with front end development and web programming using React, TypeScript or JavaScript
• Experience working with Databases (Postgres), APIs and web infrastructure
• Evidence of exposure to OpenAI technologies or any LLM AI/ML emerging technologies
• Evidence of exposure to architectural patterns of a large, high-scale web application (e.g., well-designed APIs, high volume data pipelines, efficient algorithms)

What we hope you have:

• 5+ years of experience as a full-stack engineer on an Agile development team, in a hyper-growth SaaS setting
• Passion for learning, problem solving and mentoring your peers
• Courage to ask questions, deal with ambiguity, and flexibility to pivot with business priorities
• Strong experience with algorithms, data structures, and code
• Disciplined approach to testing and quality assurance
• Experience with web infrastructure and distributed systems
• Evidence of exposure to architectural patterns of a large, high-scale web application, such as well-designed APIs, high volume data pipelines, and efficient algorithms

BENEFITS

• Open and transparent culture
• Remote-first work for Engineering & Product
• Generous vacation time, plus Brazilian national holidays off
• Competitive salary, CLT contract
• Meal ticket
• Corporate Gympass membership
• Medical and odontologic assistance
• Growth and aggressive career plan
• Bi-annual swag drops with cool Podium gear and apparel

The Hospitality Manager is a member of the Hospitality Team and manages the Tock customer experience after implementation. You will provide customer-specific guidance and training for Tock customers on how to use the platform for their business. The Hospitality Manager will build and manage relationships through direct interaction with customers through emails, calls, messages, and virtual training sessions. Through ongoing training, Managers develop expertise in Tock's services and processes.

You express excellent communications skills, succeed in a fast- paced environment, and enjoys thinking creatively. As a Manager, you get to develop solutions for customers and identify trends in overall service delivery to produce the best possible customer experience.

Significant growth opportunity includes:

• Contribute to a culture enhancing customer experiences
• Provide ongoing self-service training tailored to the needs of each customer
• Provide feedback for the multi-channel support tools that support rapid service delivery execution and facilitate ease of use for customers

This is a full-time, remote role located in Hawaii, Oregon, or Washington. You will report directly to an Associate Director of Hospitality. You will work a schedule of Tuesday – Saturday, 2:30 p.m.– 11 p.m. Central Standard Time.

You'll Get To...

• Develop and facilitate customized virtual training sessions for customers based on individual needs
• Reproduce and troubleshoot software and data issues in test environments and by reviewing logs & queries
• Manage the escalation of incidents following established guidelines; ensure incidents are reported to management, and ensure each incident is formally documented for customers
• Maintain knowledge of Tock application, supported devices, third-party integrations and processes and communicate these with the customer
• Collect and share customer feedback with our teams and recommend creative solutions to improve the customer experience
• Create articles for Tock's external Help Center
• Provide regular two-way communication between the customer and Tock leaders, to provide team representation and set proper customer expectations
• Be the Tock's customer-facing contact, representing Tock's brand and setting proper customer expectations
• Collaborate with teams such as Account Management, Engineering, Design, Sales, and Marketing to ensure customer satisfaction

Who We're Looking For

• 1+ year of experience working in a remote customer support environment
• Experience achieving customer satisfaction
• At least 6 months working in a restaurant, hotel, or similar environment
• You are comfortable managing a wealth of information
• You can calmly lead escalated customer situations to resolution
• Support customers from multiple countries in a 24x7x365 environment
• Experience with web, voice, email, and instant messaging tools
• Experience with Salesforce and Google Analytics
• Bilingual in English and Spanish is preferred

Benefits & Perks

• A choice between medical plans with an option for 100% covered premiums
• Flexible paid time off
• 401k with employer match
• Paid parental leave
• Fertility and adoption benefits
• Education reimbursement
• Pretax commuter benefits
• Employee Assistance Program
• Charitable donation match
• 6 Global Employee Resource Groups (ERGs)

Cash Compensation Range: $50,000 - $65,000 USD

The base salary for this position will vary based on job-related criteria including relevant skills, experience, and location, among other factors.

In addition to the cash compensation above (which includes base salary and, where applicable for eligible roles, may include on-target commissions or overtime pay), all Tock employees are eligible to receive equity in the company as part of their total compensation.

Tock's Growth

• Fast Company's "Most Innovative Companies" in 2021
• Built In's "Best Places to Work" in 2020, 2021, 2022, 2023, and 2024
• Chicago Tribune's "Game Changer" Award for industry innovation
• Reached a global customer base of 30 countries operating in 200+ cities
• Processed over $1 billion in prepaid reservations
• Featured in: The New York Times, Bloomberg, GQ, Vice, Wired, Food & Wine, Eater, and more

About Tock and Squarespace

Tock empowers restaurants, bars, and wineries with the tools needed to build successful businesses and deliver exceptional experiences. With a robust reservation and table management platform, thousands of businesses all around the world use Tock to generate revenue, increase covers, and keep guests coming back. In 2021, Chicago-based Tock became a part of Squarespace (NYSE: SQSP), a design-driven platform helping entrepreneurs build brands and businesses online. Our team of more than 1,700 is headquartered in bustling New York City, with offices in Chicago, Dublin, Ireland, Aveiro, Portugal, and coworking spaces in the UK, Netherlands, and Australia. For more information about our company culture, visit www.squarespace.com/about/careers.

Our Commitment

At Tock, we embrace and celebrate the diversity of both our customers and employees. We are committed to equal employment opportunities regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity or expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or other class protected by applicable law. We are proud to be an equal opportunity workplace.

#LI-Remote

Acuity Scheduling's mission is to help appointment-based businesses start and grow their service by allowing clients to directly schedule appointments, removing administrative burden and giving our users more time to focus on what they love doing. We are a distinct brand and platform within the Squarespace suite of products.

We are looking for a Senior Backend Software Engineer for our Growth team. Growth specializes in enhancing the user experience for prospective users, focusing on marketing and activation projects to support our mission that Acuity is the best scheduling platform for their business.

You will report to our Engineering Team Manager and have the option to work onsite, hybrid, or fully remote. Acuity is headquartered in New York City.

You'll Get To…

• Develop new features for Acuity Scheduling, a PHP and React application, with a focus on backend or full-stack contributions
• Write server-side production code for our high-volume, available applications, develop rapid prototypes for new features, and guide our technical designs forward
• Scale and improve the performance of the application and database
• Collaborate with other engineers, product, design, analytics, research, and customer operations to understand why we build the features we do
• Practice and be a mentor for disciplined software engineering (e.g. automated testing, code reviews, and writing elegant, readable code)

Who We're Looking For

• 5+ years of software development experience in PHP, or Java, Python, Go or another object-oriented language, with exposure to large-scale web applications.
• A solid foundation in computer science, with competencies in data structures, algorithms, and software design practices.
• A sincere commitment to creating readable code and an understanding of database schema design, caching, and scalability.
• A desire to lead projects and solve challenges with an open mind for learning.
• A degree in Computer Science or related or equivalent industry experience.
• Experience in frontend development using React or a comparable JavaScript framework is preferred, but not required.

Benefits & Perks

• A choice between medical plans with an option for 100% covered premiums
• Fertility and adoption benefits
• Access to supplemental insurance plans for additional coverage
• Headspace mindfulness app subscription
• Retirement benefits with employer match
• Flexible paid time off
• 12 to 20 weeks of paid family leave
• Equity plan for all employees
• Pretax commuter benefit
• Education reimbursement
• Employee donation match to community organizations
• 6 Global Employee Resource Groups (ERGs)
• Dog-friendly workplace
• Free lunch and snacks
• Private rooftop

Cash Compensation Range: $118,000 - $198,000 USD

The base salary for this position will vary based on job-related criteria including relevant skills, experience, and location, among other factors.

In addition to the cash compensation above (which includes base salary and, where applicable for eligible roles, may include on-target commissions or overtime pay), all Squarespace employees are eligible to receive equity in the company as part of their total compensation.

About Squarespace

Squarespace (NYSE: SQSP) is a design-driven platform helping entrepreneurs build brands and businesses online. We empower millions of customers in more than 200 countries and territories with all the tools they need to create an online presence, build an audience, monetize, and scale their business. Our suite of products range from websites, domains, ecommerce, and marketing tools, as well as tools for scheduling with Acuity, creating and managing social media presence with Bio Sites and Unfold, and hospitality business management via Tock. Our team of more than 1,700 is headquartered in bustling New York City, with offices in Chicago, Dublin, Ireland, Aveiro, Portugal, and coworking spaces in the UK, Netherlands, and Australia. For more information about our company culture, visit www.squarespace.com/about/careers.

Our Commitment

Today, more than a million people around the globe use Squarespace to share different perspectives and experiences with the world. Not only do we embrace and celebrate the diversity of our customers, but we also work toward the same in our employees. At Squarespace, we are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity or expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or other class protected by applicable law. We are proud to be an equal opportunity workplace.

#LI-Hybrid