Locations: Remote in:

• US
• Canada (Alberta, British Columbia, Quebec or Ontario)
• Germany
• Netherlands
• Portugal
• United Kingdsom

What you'll do

We’re looking for a Senior Windows Software Engineer to join our Zero Trust team. You will be working on the Zero Trust desktop client, which protects corporate devices by securely and privately sending traffic from those devices to Cloudflare’s global network, which can apply advanced web filtering and advanced Zero Trust policies.

In your role, you will predominantly be using Rust along platform-native languages & APIs to implement high-performance networking code that runs on multiple desktop platforms. You’ll be expected to improve the code quality and to build solid, testable,andwell-documented foundations. You will be most successful in this role if you have a good understanding of Windows internals (virtual memory, multi-threading, process lifecycle, kernel programing, system APIs, etc.) and networking protocols (TCP/IP, UDP, DNS, QUIC, H/3, proxying, etc.). You will also have to interact with other languages, such as Swift, C#, C, and python.

As a Senior Software Engineer, you will be expected to make significant contributions to the design and implementation of major development projects, working closely with our product managers and other teams to implement customer-impacting features. You will work on stimulating problems born out of the scale of our deployment, and the stringent quality, performance, and security requirements of our product.

Examples of desirable skills, knowledge, and experience

• In-depth knowledge of Windows internals, kernel-mode programming, and network protocols
• Experience in low-level Windows driver development, ideally network drivers
• Excellent programming skills, with experience writing very high-quality and low-complexity code with thorough documentation.
• Strong experience writing easily-testableandthoroughly-tested code (e.g. using dependency injection with the right abstractions)
• Great experience using lower-level languages, such as Rust, C, C++
• Very comfortable writing multithreaded, asynchronous code
• Strong experience with debugging network-related problems
• An understanding of how VPN technologies work, and the trade-offs between privacy, security, and anonymity
• Good understanding of, and experience with, security protocols and standards
• Empathetic, proactive, and constructive communication skills, verbal and written

Compensation

Compensation may be adjusted depending on work location.

• For Colorado-based hires: Estimated annual salary of $168,000 - $206,000
• For New York City, Washington, and California (excluding Bay Area) based hires: Estimated annual salary of: $187,000 - $229,000
• For Bay Area-based hires: Estimated annual salary of $196,000 - $240,000

Equity

This role is eligible to participate in Cloudflare’s equity plan.

Benefits

Cloudflare offers a complete package of benefits and programs to support you and your family.  Our benefits programs can help you pay health care expenses, support caregiving, build capital for the future and make life a little easier and fun!  The below is a description of our benefits for employees in the United States, and benefits may vary for employees based outside the U.S.

Health & Welfare Benefits

• Medical/Rx Insurance
• Dental Insurance
• Vision Insurance
• Flexible Spending Accounts
• Commuter Spending Accounts
• Fertility & Family Forming Benefits
• On-demand mental health support and Employee Assistance Program
• Global Travel Medical Insurance

Financial Benefits

• Short and Long Term Disability Insurance
• Life & Accident Insurance
• 401(k) Retirement Savings Plan
• Employee Stock Participation Plan

Time Off

• Flexible paid time off covering vacation and sick leave
• Leave programs, including parental, pregnancy health, medical, and bereavement leave

About the team

Cloudflare is redefining the way networks are run at scale. Our Network Services product suite puts the connectivity, scale, and performance of Cloudflare’s global network in front of customers’ network infrastructure and private networks, providing a single pane of glass for network connectivity, visibility, and operating network functions like DoS mitigation, Next-Gen Firewall, IDS/IPS, WAN optimization, and more. We are a team of engineers and product managers who obsess over quickly building products that solve real customer problems using innovative technologies and techniques which leverage Cloudflare’s unique architecture and global network footprint.

About the role

We are hiring engineers of all experience levels across many of our teams. Some of the things our teams work on include:

• A Linux kernel-based networking dataplane which ingests and forwards traffic from some of the largest networks in the world
• A userspace networking service which acts as a hub between our Network Services and Zero Trust systems, enabling every customer to access every product
• Network software running on a hardware appliance that provides zero touch connectivity to the Cloudflare network and SD-WAN functions
• Next-generation firewall functions implemented across Linux netfilter, eBPF, and userspace packet processing
• Flow and log collection, correlation, and analytics systems to provide customers with unparalleled visibility into their own networks
• Control plane systems which allow customers to simply express complex network configurations
  
  

As a Software Engineer on our team, you will work across a wide range of technologies and systems to deliver new features, improve performance, and increase the scalability of our Network Services products. You’ll build, deploy, and operate your team’s systems on top of one of the largest edge networks in the world. You’ll partner with some of the best engineers and product managers to solve big problems that have a meaningful impact in the lives of our customers and users.

We’re looking for curious, empathetic engineers who are excited to join us in changing the way networking is done!

Examples of desirable skills, knowledge, and experience

• Experience building and shipping large-scale, reliable, highly distributed systems
• Systems-level programming experience, especially in Rust and/or Go
• Expertise in L2, L3, and/or L4 networking protocols
• Experience building on top of Linux kernel networking primitives – netfilter, nftables, eBPF, tc, network namespaces, etc
• Experience designing and integrating RESTful APIs and backend systems
• Experience with large-scale distributed data pipelines, from data structuring to efficient querying to data analysis
• Excellent debugging and optimization skills
• Attention to detail and ability to solve complex customer problems
• Own solutions end-to-end and driving the design, development, and deployment process
• Able to work across teams and level common, sustainable solutions
• Creative, open-minded, collaborative problem solver
• Focus on clarity in written and verbal communication

Compensation

Compensation may be adjusted depending on work location. There are multiple levels open on the team, both mid & senior level.

Senior Level (4)

• For Bay Area-based hires: Estimated annual salary of $196,000 - $240,000
• For New York City, Washington, and California (excluding Bay Area) based hires: Estimated annual salary of $187,000 - $229,000.
• For Colorado-basedhires: Estimated annual salary of $168,000 - $206,000.

Mid Level (3)

• For Bay Area-based hires: Estimated annual salary of $162,000 - $198,000
• For New York City, Washington, and California (excluding Bay Area) based hires: Estimated annual salary of $154,000 - $188,000
• For Colorado-based hires: Estimated annual salary of $137,000 - $167,000

Equity

This role is eligible to participate in Cloudflare’s equity plan.

Benefits

Cloudflare offers a complete package of benefits and programs to support you and your family.  Our benefits programs can help you pay health care expenses, support caregiving, build capital for the future and make life a little easier and fun!  The below is a description of our benefits for employees in the United States, and benefits may vary for employees based outside the U.S.

Health & Welfare Benefits

• Medical/Rx Insurance
• Dental Insurance
• Vision Insurance
• Flexible Spending Accounts
• Commuter Spending Accounts
• Fertility & Family Forming Benefits
• On-demand mental health support and Employee Assistance Program
• Global Travel Medical Insurance

Financial Benefits

• Short and Long Term Disability Insurance
• Life & Accident Insurance
• 401(k) Retirement Savings Plan
• Employee Stock Participation Plan

Time Off

• Flexible paid time off covering vacation and sick leave
• Leave programs, including parental, pregnancy health, medical, and bereavement leave

Tock is looking for experienced and motivated Field Account Executives to support our expansion by representing Tock in several major metropolitan markets.

As a member of Tock's growing sales organization, you'll be part of a dynamic group, and will get to work with some of the world's best Chefs, entrepreneurs, and restaurant owners. You will build a high-quality, strategic pipeline of prospective customers in your territory. You will manage the end-to-end sales process while helping build the brand of Tock in your market and work with current Tock customers to make sure they are happy, referenceable, and willing to make introductions. You will also work with the larger restaurant ecosystem in your market: real estate brokers, restaurant consultants, and other partners of Tock in-market.

This is a full-time, remote role located in San Francisco. You will report directly to the Sales Manager.

You'll Get To…

• Focus on building relationships with the top restaurants in your market
• Cultivate relationships throughout the organization of target restaurants
• Find a great solution for each customer using an understanding of their business and their growth plans
• Pitch Tock to replace and improve current reservation systems
• Establish a vision and plan to guide your long-term approach to pipeline generation
• Exceed sales revenue and overall goals
• Become a Tock product expert to lead online and onsite product demonstrations
• Manage complex sales and develop a strategic regional plan

Who We're Looking For

• 7+ years selling to restaurants or the hospitality industry (E-commerce or SaaS ideal)
• You have experience developing the business development strategy for a new territory
• Demonstrated experience meeting sales quotas
• Intrinsically motivated with experience in the restaurant and hospitality industry
• You have experience and want to work in a dynamic, growth stage company
• You have past success selling during market creation phase
• Experience using Salesforce to manage pipeline

Benefits & Perks

• A choice between medical plans with an option for 100% covered premiums
• Flexible paid time off
• 401k with employer match
• Paid parental leave
• Fertility and adoption benefits
• Education reimbursement
• Pretax commuter benefits
• Employee Assistance Program
• Charitable donation match
• 6 Global Employee Resource Groups (ERGs)

Cash Compensation Range: $95,000 - $125,000 USD

The base salary for this position will vary based on job-related criteria including relevant skills, experience, and location, among other factors.

In addition to the cash compensation above (which includes base salary and, where applicable for eligible roles, may include on-target commissions or overtime pay), all Tock employees are eligible to receive equity in the company as part of their total compensation.

Tock's Growth

• Fast Company's "Most Innovative Companies" in 2021
• Built In's "Best Places to Work" in 2020, 2021, 2022, 2023, and 2024
• Chicago Tribune's "Game Changer" Award for industry innovation
• Reached a global customer base of 30 countries operating in 200+ cities
• Processed over $1 billion in prepaid reservations
• Featured in: The New York Times, Bloomberg, GQ, Vice, Wired, Food & Wine, Eater, and more

About Tock and Squarespace

Tock empowers restaurants, bars, and wineries with the tools needed to build successful businesses and deliver exceptional experiences. With a robust reservation and table management platform, thousands of businesses all around the world use Tock to generate revenue, increase covers, and keep guests coming back. In 2021, Chicago-based Tock became a part of Squarespace (NYSE: SQSP), a design-driven platform helping entrepreneurs build brands and businesses online. Our team of more than 1,700 is headquartered in bustling New York City, with offices in Chicago, Dublin, Ireland, Aveiro, Portugal, and coworking spaces in the UK, Netherlands, and Australia. For more information about our company culture, visit www.squarespace.com/about/careers.

Our Commitment

At Tock, we embrace and celebrate the diversity of both our customers and employees. We are committed to equal employment opportunities regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity or expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or other class protected by applicable law. We are proud to be an equal opportunity workplace.

#LI-Remote

The Basics (Hybrid Role - Part-time IN office)

As a Full-Stack Senior Software Engineer at Tanium, you will be working on a project that will make IT and security teams more effective at scale by automating complex tasks in real time using cutting edge technologies. Tanium focuses on a customer engagement model and feedback process to ensure our products are designed the right way from the beginning. When new products ideas are identified, our software engineers design, develop, test, and deploy the products from the ground up, while iterating with product management and customers for feedback and input. This is a full-stack role that requires solid backend programming skills. 

What you'll do

• Build and maintain Tanium's products alongside an agile development team. 
• Design, develop and test new product ideas from the ground up while working with product management for feedback and input
• Work on small teams that tackle big challenges in common components like a common data service tasked with unifying and consolidating endpoint data across the entire ecosystem, handling time series data that drive dashboarding and reporting, and exposing data externally through GraphQL enabling partners (like Salesforce) to easily integrate
• Delivering higher level services enabled by our core services that directly enable our products and focus on everything from security to operations to auditing
• Be on periodic on-call for triage of critical alerts

Education

• Bachelor's degree or equivalent experience
• CS Degree preferred

Requirements

• Must be able to obtain FederalRAMP clearance at a minimum
• 5+ years industry experience
• Experience designing and building high-impact, high-performance, scalable, observable, and maintainable backend services and APIs 
• Knowledge of of Golang (required), Node.js, Python, Ruby, or Rust
• Experience with HTTP API design and development
• Experience with modern software engineering development and automation tools like git and Jenkins
• Experience with React, Typescript, Javascript, and other front-end technologies and frameworks. 

Other

• Demonstrates sound judgment for balancing between rapid development, long-term code maintainability and supportability
• Believes in the power of and the need for writing automated tests as part of development
• Experienced debugger who can put out fires under pressure when things go wrong in production environments
• Has knowledge of a variety of modern software frameworks (server side & browser side) and the versatility to learn new tools

About Tanium 

Tanium delivers the industry's only true real-time cloud-based endpoint management and security offering. Its converged endpoint management (XEM) platform is real-time, seamless, and autonomous, allowing security-conscious organizations to break down silos between IT and Security operations that results in reduced complexity, cost, and risk. Securing more than 32M endpoints around the world, Tanium's customers include Fortune 100 organizations, top US retailers, top US commercial banks, and branches of the U.S. Military. It also partners with the world's biggest technology companies, system integrators, and managed service providers to help customers realize the full potential of their IT investments. Tanium has been named to the Forbes Cloud 100 list for nine consecutive years and ranks on the Fortune 100 Best Companies to Work For. For more information on The Power of Certainty™, visit www.tanium.com and follow us on LinkedIn and X. 

On a mission. Together. 

At Tanium, we are stewards of a culture that emphasizes the importance of collaboration, respect, and diversity. In our pursuit of revolutionizing the way some of the largest enterprises and governments in the world solve their most difficult IT challenges, we are strengthened by our unique perspectives and by our collective actions.   

We are an organization with stakeholders around the world and it’s imperative that the diversity of our customers and communities is reflected internally in our team members. We strive to create a diverse and inclusive environment where everyone feels they have opportunities to succeed and grow because we know that only together can we do great things. 

Each of our team members has 5 days set aside as volunteer time off (VTO) to contribute to the communities they live in and give back to the causes they care about most.   

What you’ll get

The annual base salary range for this full-time position is $115,000 to $350,000. This range is an estimate for what Tanium will pay a new hire. The actual annual base salary offered may be adjusted based on a variety of factors, including but not limited to, location, education, skills, training and experience.

In addition to an annual base salary, team members will receive equity awards and a generous benefits package consisting of medical, dental and vision plan, family planning benefits, health savings account, flexible spending account, transportation savings account, 401(k) retirement savings plan with company match, life, accident and disability coverage, business travel accident insurance, employee assistance programs, disability insurance, and other well-being benefits.

For more information on how Tanium processes your personal data, please see our Privacy Policy.

At Squarespace, Customer Operations empowers users to give voice to their ideas and make it easy for them when they need help. Our team runs 24/7 with about 400 people between New York, Dublin, Portland and a remote workforce. Customer Support Associates are on the front lines working with our customers every single day to ensure that issues with their account are resolved in a timely manner. You will leverage your system knowledge and commitment to delivering an exceptional customer experience to not only solve problems for our users, but be a positive advocate of our brand. This remote role reports to a Customer Support Team Lead.

Your first two weeks at Squarespace will include mandatory virtual training from September 30 to October 11 taking place in Central Time. To apply, you must currently live within the Central or Mountain Timezone in the following states: Arizona, Iowa, Kansas, Missouri, New Mexico, Tennessee, Wisconsin, South Dakota, Mississippi or Utah.

You'll Get To…

• Respond to customer-submitted live chats and email in a timely manner
• Queue-based, typing work will account for approximately 90% of the role
• Live Chat is our primary channel of support in this role
• Troubleshoot and guide customers through questions and issues with their Account, Billing, Domain, or other transactional inquiries
• Independently meet targets across Quality, Productivity and Customer Satisfaction, in email and live chat
• Stay up to date on new product features and improvements
• Identify isolated customer experiences and escalate important issues

Who We're Looking For

• Open availability to work a 40 hour work week that spans weekends and holidays as our customers need us
• 1+ years customer-facing experience required in a similar role (retail, hospitality, online support)
• Expertise with written communication and the ability to spot spelling and grammar errors
• Proficiency with decoding conversations, identifying the cause, and aligning on end goals
• Capability of prioritizing competing requests
• Familiarity with the Squarespace platform
• Consistent and dependable WiFi and a personal workspace that allows you to be free from distraction and fully customer focused
• Currently live within: Arizona, Iowa, Kansas, Missouri, New Mexico, Tennessee, South Dakota, Mississippi or Utah.

Benefits & Perks

• A choice between medical plans with an option for 100% covered premiums
• Health Savings Account with Squarespace funding
• Fertility and adoption benefits
• Supplemental Insurance plans
• Headspace mindfulness app subscription
• Retirement benefits with employer match
• Flexible paid time off
• 12 to 20 weeks of paid family leave
• Equity plan for all employees
• $100 per month remote Stipend
• Access to supplemental insurance plans for additional coverage
• Education reimbursement
• Employee donation match to community organizations
• 6 Global Employee Resource Groups (ERGs)

Cash Compensation Range: $17.55 USD per hour

The hourly rate for this position will vary based on job-related criteria including relevant skills, qualifications, experience, and location, among other factors.

In addition to the cash compensation above (which includes base salary and, where applicable for eligible roles, may include on-target commissions or overtime pay), all Squarespace employees are eligible to receive equity in the company as part of their total compensation.

About Squarespace

Squarespace (NYSE: SQSP) is a design-driven platform helping entrepreneurs build brands and businesses online. We empower millions of customers in more than 200 countries and territories with all the tools they need to create an online presence, build an audience, monetize, and scale their business. Our suite of products range from websites, domains, ecommerce, and marketing tools, as well as tools for scheduling with Acuity, creating and managing social media presence with Bio Sites and Unfold, and hospitality business management via Tock. Our team of more than 1,700 is headquartered in bustling New York City, with offices in Chicago, Dublin, Ireland, Aveiro, Portugal, and coworking spaces in the UK, Netherlands, and Australia. For more information about our company culture, visit www.squarespace.com/about/careers.

Our Commitment

Today, more than a million people around the globe use Squarespace to share different perspectives and experiences with the world. Not only do we embrace and celebrate the diversity of our customers, but we also work toward the same in our employees. At Squarespace, we are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity or expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or other class protected by applicable law. We are proud to be an equal opportunity workplace.

#LI-Remote #LI-BW1

The Basics

As a Tanium Software Engineer II focused on Cloud technologies, you will build and maintain best-of-breed products and infrastructure as part of a nimble development team. Tanium focuses on a customer engagement model and feedback process to ensure our products are designed the right way from the beginning. When new product ideas are identified, our software engineers design, develop, test, and deploy the products and supporting services from the ground up, while iterating with product management and customers for feedback and input.

What you’ll do

• Build and maintain Tanium's cloud products and services as part of an agile development team
• Implement intuitive front ends for customer-facing and internal applications
• Build backend microservices with well-defined API’s
• Work with persistent data stores, caches, messages buses, and other server-side technology
• Create automated unit tests, API tests, integration tests and ensure quality delivery
• Author technical documents and artifacts for developed software
• Be on periodic on-call for triage of critical alerts from detections and systems

We’re looking for someone with

• Education
• Bachelor's degree or equivalent experience
• CS Degree or related technical field preferred
• Experience
• Must be able to obtain FederalRAMP clearance at a minimum 
• 2+ years industry experience
• Experience building high-impact, high-performance, secure, scalable, observable, supportable, and maintainable backend services and APIs
• Significant knowledge of at least one of the following: Golang or JavaScript/TypeScript (preferred), Node.js, Java, or Rust
• Experience with AWS or other cloud platforms
• Experience with modern software engineering development and automation tools like git and CI/CD pipelines
• Experience with containers and microservices is a plus
• Experience with Infrastructure as Code (Terraform, CloudFormation, Pulumi) a plus
• Experience with container orchestration solutions (Kubernetes, Nomad, Mesos) a plus
• Demonstrates sound judgment for balancing between rapid development, long-term code maintainability and supportability
• Believes in the power of and the need for writing automated tests as part of development
• Comfortable debugging yours and others’ code in production environments
• Has knowledge of a variety of modern backend software frameworks and the versatility to learn new tools and languages

About Tanium 

Tanium delivers the industry's only true real-time cloud-based endpoint management and security offering. Its converged endpoint management (XEM) platform is real-time, seamless, and autonomous, allowing security-conscious organizations to break down silos between IT and Security operations that results in reduced complexity, cost, and risk. Securing more than 32M endpoints around the world, Tanium's customers include Fortune 100 organizations, top US retailers, top US commercial banks, and branches of the U.S. Military. It also partners with the world's biggest technology companies, system integrators, and managed service providers to help customers realize the full potential of their IT investments. Tanium has been named to the Forbes Cloud 100 list for nine consecutive years and ranks on the Fortune 100 Best Companies to Work For. For more information on The Power of Certainty™, visitwww.tanium.comand follow us onLinkedIn andX. 

On a mission. Together. 

At Tanium, we are stewards of a culture that emphasizes the importance of collaboration, respect, and diversity. In our pursuit of revolutionizing the way some of the largest enterprises and governments in the world solve their most difficult IT challenges, we are strengthened by our unique perspectives and by our collective actions.   

We are an organization with stakeholders around the world and it’s imperative that the diversity of our customers and communities is reflected internally in our team members. We strive to create a diverse and inclusive environment where everyone feels they have opportunities to succeed and grow because we know that only together can we do great things. 

Each of our team members has 5 days set aside as volunteer time off (VTO) to contribute to the communities they live in and give back to the causes they care about most.   

What you’ll get

The annual base salary range for this full-time position is $95,000 to $190,000. This range is an estimate for what Tanium will pay a new hire. The actual annual base salary offered may be adjusted based on a variety of factors, including but not limited to, location, education, skills, training and experience.

In addition to an annual base salary, team members will receive equity awards and a generous benefits package consisting of medical, dental and vision plan, family planning benefits, health savings account, flexible spending account, transportation savings account, 401(k) retirement savings plan with company match, life, accident and disability coverage, business travel accident insurance, employee assistance programs, disability insurance, and other well-being benefits.

For more information on how Tanium processes your personal data, please see our Privacy Policy.

About the Teams

Role location: London, Remote UK, Lisbon, Remote Portugal

Cloudflare’s Engineers build and operate the software that helps power 25+ million Internet properties and millions of businesses around the world. Across our engineering organizations, we have opportunities for high caliber, curious and empathetic people to take on big challenges and build some of the best skills in the industry. We’re looking for talented team members to help build high-growth products,  help scale our expanding network, build tools to improve availability, performance, uptime, and response times, and make systems failure-resistant and ready-to-scale.

Cloudflare is a fast growing company and engineering is an ever-evolving function with teams being formed and redefined often. You will interview for an engineering role at Cloudflare and will have the opportunity to meet with and ultimately select one or more teams.  Here are a few examples of the teams that you could be part of.

Application Performance; Application Security; Zero Trust Services; Serverless, Bot Management; DDoS Protection; Network Services / Magic Products; Full Stack / Microservices; Security / Cryptography; Content Delivery; Email Security; API Security; Client / WARP applications; Machine Learning; Threat Intelligence

About the Role

Cloudflare is a system spanning the globe, on a mission to make the Internet better, safer, and more powerful every day. As a Distributed Systems Engineer at Cloudflare, you’ll work on the code that runs close to the end user, runs at a massive scale, and is deployed to 250+ cities around the world.

Examples of software systems at Cloudflare include:

• A TLS/HTTP proxy to make the connection from eyeball to edge as fast and secure as possible
• Filtering malicious traffic and handling good traffic according to customer configuration
• Content optimization that takes content served from customer sites and makes it more performant
• A platform that runs “serverless” Workers and provides a key value store
• A reverse-proxy system that caches customer website content according to customer configuration
• Optimization of connections from Cloudflare to our customers' origin servers to reduce their load and increase performance
• Our Authoritative DNS server and our public resolver 1.1.1.1.
• One of the biggest data pipelines in the world, operating at well over 25M events per second

We operate some of the fastest, and most widely distributed services on the Internet. Your work will focus on building robust, secure, and high performance distributed systems. We are a small engineering team operating at a massive scale, so what you do will have a huge impact.

Examples of desirable skills, knowledge and experience

• Understanding at the protocol level, including the differences between what the specs say, and what actually happens on the Internet
• Confidence to work in multiple programming languages - could include C, Go, Rust, Python, Lua and even PHP
• Experience (and love) for debugging to ensure the system works in all cases
• Strong systems level programming skills
• Excited by the idea of optimizing complex solutions to general problems
• Experience with a continuous integration workflow and using source control (we use git)
• Good Unix knowledge, patches to Operating Systems a huge plus for some roles
• Understanding of security issues and responsibilities
• Experience with monitoring, alerting and debugging high volume production systems
• Fluent in analyses of data sets such as logs
• Designing and building APIs
• Great oral and written communications skills
• Desire to learn and improve
• Willing and eager to share knowledge, and mentor

The Team

Across our work in Science, Education, and within our communities, we pair technology with grantmaking, impact investing, and collaboration to help accelerate the pace of progress toward our mission. Our Central Operations & Partners team provides the support needed to push this work forward. 

Central Operations & Partners consists of our Brand & Communications, Community, Facilities, Finance, Infrastructure/IT Operations/Business Systems, Initiative Operations, People, Real Estate/Workplace/Facilities/Security, Research & Learning, and Ventures teams. These teams provide the essential operations, services, and strategies needed to support CZI’s progress toward achieving its mission to build a better future for everyone.

The Opportunity

By pairing engineers with leaders in our science and education teams, we can bring AI/ML technology to the table in new ways to help drive solutions. We are uniquely positioned to design, build, and scale software systems to help educators, scientists, and policy experts better address the myriad challenges they face. Our technology team is already helping schools bring personalized learning tools to teachers and schools across the country. We are also supporting scientists around the world as they develop a comprehensive reference atlas of all cells in the human body, and are developing the capacity to apply state-of-the-art methods in artificial intelligence and machine learning to solve important problems in the biomedical sciences. 

The AI/ML and Data Engineering Infrastructure organization works on building shared tools and platforms to be used across all of the Chan Zuckerberg Initiative, partnering and supporting the work of a wide range of Research Scientists, Data Scientists, AI Research Scientists, as well as a broad range of Engineers focusing on Education and Science domain problems. Members of the shared infrastructure engineering team have an impact on all of CZI's initiatives by enabling the technology solutions used by other engineering teams at CZI to scale. A person in this role will build these technology solutions and help to cultivate a culture of shared best practices and knowledge around core engineering.

We are building a world-class shared services model, and being based in New York helps us achieve our service goals. We require all interested candidates to be based out of New York City and available to work onsite 2-3 days a week.

What You'll Do

• Participate in the  technical design and building of efficient, stable, performant, scalable and secure AI/ML and Data infrastructure engineering solutions.
• Active hands-on coding working on our Deep Learning and Machine Learning models
• Design and implement complex systems integrating with our large scale AI/ML GPU compute infrastructure and platform, making working across multiple clouds easier and convenient for our Research Engineers, ML Engineers, and Data Scientists. 
• Use your solid experience and skills in building containerized applications and infrastructure using Kubernetes in support of our large scale GPU Research cluster as well as working on our various heterogeneous and distributed AI/ML environments.  
• Collaborate with other team members in the design and build of our Cloud based AI/ML platform solutions, which includes Databricks Spark, Weaviate Vector Databases, and supporting our hosted Cloud GPU Compute services running containerized PyTorch on large scale Kubernetes.
• Collaborate with our partners on data management solutions in our heterogeneous collection of complex datasets.
• Help build tooling that makes optimal use of our shared infrastructure in empowering  our AI/ML efforts with world class GPU Compute Cluster and other compute environments such as our AWS based services.

What You'll Bring

• BS or MS degree in Computer Science or a related technical discipline or equivalent experience
• 5+ years of relevant coding experience
• 3+ years of systems Architecture and Design experience, with a broad range of experience across Data, AI/ML, Core Infrastructure, and Security Engineering
• Scaling containerized applications  on Kubernetes or Mesos, including expertise  with creating custom containers using secure AMIs and continuous deployment systems that integrate with Kubernetes or Mesos. (Kubernetes preferred)
• Proficiency with Amazon Web Services (AWS), Google Cloud Platform (GCP), or Microsoft Azure, and experience with On-Prem and Colocation Service hosting environments
• Proven coding ability with a systems language such as Rust,C/ C++, C#, Go, Java, or Scala
• Shown ability with a scripting language such as Python, PHP, or Ruby
• AI/ML Platform Operations experience in an environment with challenging data and systems platform challenges - including large scale Kafka and Spark deployments (or their coralaries such as Pulsar, Flink, and/or Ray) as well as Workflow scheduling tools such as Apache Airflow, Dagster, or Apache Beam  
• MLOps experience working with medium to large scale GPU clusters in Kubernetes (Kubeflow),  HPC environments, or large scale Cloud based ML deployments
• Working knowledge of Nvidia CUDA and AI/ML custom libraries.  
• Knowledge of Linux systems optimization and administration
• Understanding of Data Engineering, Data Governance, Data Infrastructure, and AI/ML execution platforms.
• PyTorch, Karas, or Tensorflow  experience a strong nice to have
• HPC with and Slurm experience a strong nice to have

Compensation

The Redwood City, CA base pay range for this role is $190,000 - $285,000. New hires are typically hired into the lower portion of the range, enabling employee growth in the range over time. Actual placement in range is based on job-related skills and experience, as evaluated throughout the interview process. Pay ranges outside Redwood City are adjusted based on cost of labor in each respective geographical market. Your recruiter can share more about the specific pay range for your location during the hiring process.

Benefits for the Whole You 

We’re thankful to have an incredible team behind our work. To honor their commitment, we offer a wide range of benefits to support the people who make all we do possible. 

• CZI provides a generous employer match on employee 401(k) contributions to support planning for the future.
• Annual benefit for employees that can be used most meaningfully for them and their families, such as housing, student loan repayment, childcare, commuter costs, or other life needs.
• CZI Life of Service Gifts are awarded to employees to “live the mission” and support the causes closest to them.
• Paid time off to volunteer at an organization of your choice. 
• Funding for select family-forming benefits. 
• Relocation support for employees who need assistance moving to the Bay Area
• And more!

Commitment to Diversity

We believe that the strongest teams and best thinking are defined by the diversity of voices at the table. We are committed to fair treatment and equal access to opportunity for all CZI team members and to maintaining a workplace where everyone feels welcomed, respected, supported, and valued. Learn about our diversity, equity, and inclusion efforts. 

If you’re interested in a role but your previous experience doesn’t perfectly align with each qualification in the job description, we still encourage you to apply as you may be the perfect fit for this or another role.

Explore our work modes, benefits, and interview process at www.chanzuckerberg.com/careers.

#LI-Remote 

 

 

Tock is looking for experienced and motivated Field Account Executives to support our expansion by representing Tock in several major metropolitan markets.

As a member of Tock's growing sales organization, you'll be part of a dynamic group, and will get to work with some of the world's best Chefs, entrepreneurs, and restaurant owners. You will build a high-quality, strategic pipeline of prospective customers in your territory. You will manage the end-to-end sales process while helping build the brand of Tock in your market and work with current Tock customers to make sure they are happy, referenceable, and willing to make introductions. You will also work with the larger restaurant ecosystem in your market: real estate brokers, restaurant consultants, and other partners of Tock in-market.

This is a full-time, remote role located in Charlotte. You will report directly to the Sales Manager.

You'll Get To…

• Focus on building relationships with the top restaurants in your market
• Cultivate relationships throughout the organization of target restaurants
• Find a great solution for each customer using an understanding of their business and their growth plans
• Pitch Tock to replace and improve current reservation systems
• Establish a vision and plan to guide your long-term approach to pipeline generation
• Exceed sales revenue and overall goals
• Become a Tock product expert to lead online and onsite product demonstrations
• Manage complex sales and develop a strategic regional plan

Who We're Looking For

• 7+ years selling to restaurants or the hospitality industry (E-commerce or SaaS ideal)
• You have experience developing the business development strategy for a new territory
• Demonstrated experience meeting sales quotas
• Intrinsically motivated with experience in the restaurant and hospitality industry
• You have experience and want to work in a dynamic, growth stage company
• You have past success selling during market creation phase
• Experience using Salesforce to manage pipeline

Benefits & Perks

• A choice between medical plans with an option for 100% covered premiums
• Flexible paid time off
• 401k with employer match
• Paid parental leave
• Fertility and adoption benefits
• Education reimbursement
• Pretax commuter benefits
• Employee Assistance Program
• Charitable donation match
• 6 Global Employee Resource Groups (ERGs)

Cash Compensation Range: $95,000 - $125,000 USD

The base salary for this position will vary based on job-related criteria including relevant skills, experience, and location, among other factors.

In addition to the cash compensation above (which includes base salary and, where applicable for eligible roles, may include on-target commissions or overtime pay), all Tock employees are eligible to receive equity in the company as part of their total compensation.

Tock's Growth

• Fast Company's "Most Innovative Companies" in 2021
• Built In's "Best Places to Work" in 2020, 2021, 2022, 2023, and 2024
• Chicago Tribune's "Game Changer" Award for industry innovation
• Reached a global customer base of 30 countries operating in 200+ cities
• Processed over $1 billion in prepaid reservations
• Featured in: The New York Times, Bloomberg, GQ, Vice, Wired, Food & Wine, Eater, and more

About Tock and Squarespace

Tock empowers restaurants, bars, and wineries with the tools needed to build successful businesses and deliver exceptional experiences. With a robust reservation and table management platform, thousands of businesses all around the world use Tock to generate revenue, increase covers, and keep guests coming back. In 2021, Chicago-based Tock became a part of Squarespace (NYSE: SQSP), a design-driven platform helping entrepreneurs build brands and businesses online. Our team of more than 1,700 is headquartered in bustling New York City, with offices in Chicago, Dublin, Ireland, Aveiro, Portugal, and coworking spaces in the UK, Netherlands, and Australia. For more information about our company culture, visit www.squarespace.com/about/careers.

Our Commitment

At Tock, we embrace and celebrate the diversity of both our customers and employees. We are committed to equal employment opportunities regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity or expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or other class protected by applicable law. We are proud to be an equal opportunity workplace.

#LI-Remote

Location: Brazil only. Work from home office in Brazil

Status: CLT

The Role

Podium is seeking a Senior full stack software engineer based in Brazil, eager to make a significant impact. We like to say we have "Sangue nos olhos" for helping our customers win.

Podium engineers are passionate about empowering small businesses to thrive and succeed. Joining our Ecosystem team means being at the forefront of helping small businesses win through our robust integration and automation platform, managing tons of data being ingested and processed every day. We connect Podium to the essential systems that our customers rely on, utilizing that data to drive powerful automations and AI tools. 

At Podium, you’ll find a stimulating environment where Engineering, Product and Design work together to make the future a reality for our customers.  Our teams are made of engineers in Brazil and the US.  Our engineers are empowered to have a voice on the direction of the product and a perspective on how we can improve it. 

If this sounds like you, apply now and help small businesses win.

Please note, this role is seated in Brazil and is not open to other geographies at this time.

Requirements:

• 5+ years of professional software development experience
• 5+ years of coding experience with at least one modern language such as Java, C#, Elixir, Go, Ruby, or Rust, with function-oriented design
• 2+ years of experience with web infrastructure and distributed systems
• Evidence of exposure to architectural patterns of a large, high-scale web application (e.g., well-designed APIs, high volume data pipelines, efficient algorithms)

What we hope you have:

• 5+ years of experience as a full-stack engineer on an Agile development team, in a hyper-growth SaaS setting
• Experience working with component libraries and/or building a component library from the ground up.
• Passion for mentoring your peers and problem-solving
• Strong experience with algorithms, data structures, and code
• Disciplined approach to testing and quality assurance
• Experience with web infrastructure and distributed systems
• Evidence of exposure to architectural patterns of a large, high-scale web application, such as well-designed APIs, high volume data pipelines, and efficient algorithms

BENEFITS

• Open and transparent culture
• Remote-first work for Engineering & Product
• Generous vacation time, plus Brazilian national holidays off
• Competitive salary, CLT contract
• Meal ticket
• Corporate Gympass membership
• Medical and odontologic assistance
• Growth and aggressive career plan
• Bi-annual swag drops with cool Podium gear and apparel

The Role

Podium is seeking a full stack software engineer based in Brazil, eager to make a significant impact. We like to say we have "Sangue nos olhos" for helping our customers win.

Podium engineers are passionate about empowering small businesses to thrive and succeed. Joining our Leads & Reviews team means being at the forefront of helping small businesses win by building products that help generate more leads for our customers. With this dynamic team, you will get to work on a diverse set of products, develop features using 3rd party APIs and most importantly, leverage OpenAI technologies to add the power of AI to our products! 

At Podium, you’ll find a stimulating environment where Engineering, Product and Design work together to make the future a reality for our customers.  Our teams are made of engineers in Brazil and the US.  Our engineers are empowered to have a voice on the direction of the product and a perspective on how we can improve it.

If this sounds like you, apply now and help small businesses win.

Please note, this role is seated in Brazil and is not open to other geographies at this time.

Requirements:

• 2+ years of professional software development experience
• 2+ years of coding experience with at least one modern language such as Python, Elixir, Ruby, Rust, Java, or Go with function-oriented design.
• Experience with front end development and web programming using React, TypeScript or JavaScript
• Experience working with Databases (Postgres), APIs and web infrastructure
• Evidence of exposure to OpenAI technologies or any AI/ML emerging technologies
• Evidence of exposure to architectural patterns of a large, high-scale web application (e.g., well-designed APIs, high volume data pipelines, efficient algorithms)

What we hope you have:

• 3+ years of experience as a full-stack engineer on an Agile development team, in a hyper-growth SaaS setting
• Passion for learning, problem solving and mentoring your peers
• Courage to ask questions, deal with ambiguity, and flexibility to pivot with business priorities
• Strong experience with algorithms, data structures, and code
• Disciplined approach to testing and quality assurance
• Experience with web infrastructure and distributed systems
• Evidence of exposure to architectural patterns of a large, high-scale web application, such as well-designed APIs, high volume data pipelines, and efficient algorithms

BENEFITS

• Open and transparent culture
• Remote-first work for Engineering & Product
• Generous vacation time, plus Brazilian national holidays off
• Competitive salary, CLT contract
• Meal ticket
• Corporate Gympass membership
• Medical and odontologic assistance
• Growth and aggressive career plan
• Bi-annual swag drops with cool Podium gear and apparel

Acuity Scheduling's mission is to help appointment-based businesses start and grow their service by allowing clients to directly schedule appointments, removing administrative burden and giving our users more time to focus on what they love doing. We are a distinct brand and platform within the Squarespace suite of products. We pride ourselves on our user-friendly interface, powerful features, and exceptional customer support, helping thousands of businesses worldwide streamline their operations and grow.

We are seeking a Senior React Native engineer to join our mobile team. You will report to an Engineering Team Manager and have the option to work onsite, hybrid, or fully remote (U.S. only). Acuity Scheduling is headquartered in New York City.

You'll Get To...

• Design, development, and maintenance of Acuity mobile applications using React Native.
• Collaborating with cross-functional teams to define, design, and ship new features.
• Optimizing application performance and ensuring a smooth user experience.
• Writing clean, maintainable, and reusable code.
• Implementing and maintaining integrations with backend services.
• Troubleshooting and debugging application issues.
• Staying up-to-date with the latest industry trends and technologies.
• Mentorship and guidance of junior developers, fostering a culture of continuous learning and improvement.
• Participating in code reviews and providing constructive feedback to peers.

Who We're Looking For

• 5+ years experience in building mobile apps using React Native.
• You have a deep understanding of React Native and JavaScript/TypeScript.
• Good understanding and experience of native iOS and Android platforms.
• You thrive in collaborative environments and enjoy working with cross-functional teams.
• Developed mobile applications that have been deployed on the App Store and Google Store.
• You are a passionate mobile developer with a strong track record of delivering high-quality apps.
• Deep knowledge of Apple App Store, Google Play Store, and the entire mobile store lifecycle including store policies, publishing, deployments, and provisioning.
• Expert knowledge of React Native and state management libraries such as Redux or MobX.
• A solid foundation in computer science, with competencies in data structures, algorithms, and software design practices.
• Demonstrated experience with API-first applications using REST.
• A strong focus on high-quality mobile UI experiences.
• Strong understanding of mobile CI/CD pipelines, Fastlane and Github actions..

Benefits & Perks

• A choice between medical plans with an option for 100% covered premiums
• Health Savings Account with Squarespace funding
• Fertility and adoption benefits
• Supplemental Insurance plans
• Headspace mindfulness app subscription
• Retirement benefits with employer match
• Flexible paid time off
• 12 to 20 weeks of paid family leave
• Equity plan for all employees
• Access to supplemental insurance plans for additional coverage
• Education reimbursement
• Employee donation match to community organizations
• 6 Global Employee Resource Groups (ERGs)
• Hack week twice per year!

Cash Compensation Range: $128,500 - $198,000 USD

The base salary for this position will vary based on job-related criteria including relevant skills, experience, and location, among other factors.

In addition to the cash compensation above (which includes base salary and, where applicable for eligible roles, may include on-target commissions or overtime pay), all Squarespace employees are eligible to receive equity in the company as part of their total compensation.

About Squarespace

Squarespace (NYSE: SQSP) is a design-driven platform helping entrepreneurs build brands and businesses online. We empower millions of customers in more than 200 countries and territories with all the tools they need to create an online presence, build an audience, monetize, and scale their business. Our suite of products range from websites, domains, ecommerce, and marketing tools, as well as tools for scheduling with Acuity, creating and managing social media presence with Bio Sites and Unfold, and hospitality business management via Tock. Our team of more than 1,700 is headquartered in bustling New York City, with offices in Chicago, Dublin, Ireland, Aveiro, Portugal, and coworking spaces in the UK, Netherlands, and Australia. For more information about our company culture, visit www.squarespace.com/about/careers.

Our Commitment

Today, more than a million people around the globe use Squarespace to share different perspectives and experiences with the world. Not only do we embrace and celebrate the diversity of our customers, but we also work toward the same in our employees. At Squarespace, we are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity or expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or other class protected by applicable law. We are proud to be an equal opportunity workplace.

#LI-Hybrid #LI-JP1

At Squarespace, Customer Operations empowers users to give voice to their ideas and make it easy for them when they need help. Our team runs 24/7 with about 400 people between New York, Dublin, Portland and a remote workforce. Customer Support Associates are on the front lines working with our customers every day to ensure that issues with their accounts are resolved promptly. You will use your system knowledge and commitment to delivering an exceptional customer experience to solve problems for our users but advocate for our brand.

This remote role reports to a Customer Support Team Lead in Dublin Ireland. Your first two weeks at Squarespace will include mandatory virtual training from September 02 through September 13, 2024. You must have both spoken and written fluency in English and German.

You'll Get To…

• Respond to customer-submitted live chats and emails in a timely manner
• Queue-based, typing work will account for approximately 90% of the role.
• Live Chat is our primary channel of support in this role.
• Troubleshoot and guide customers through questions and issues with their Account, Billing, Domain, or other transactional inquiries
• Independently meet targets across Quality, Productivity and Customer Satisfaction, in email and live chat.
• Stay up to date on new product features and improvements
• Identify isolated customer experiences and escalate important issues.

Who We're Looking For

• Open availability to work a 40 hour work week that spans weekends and holidays as our customers need us.
• Bilingual fluency in English and German
• 1+ years customer-facing experience required in a similar role (retail, hospitality, online support).
• Expertise with written communication and the ability to spot spelling and grammar errors.
• Proficiency with decoding conversations, identifying the cause, and aligning on end goals.
• Capability of prioritizing competing requests.
• Familiarity with the Squarespace platform.
• Consistent and dependable WiFi and a personal workspace that allows you to be free from distraction and fully customer focused

Benefits & Perks

• Health insurance with 100% covered premiums for you and your dependent children
• Fertility and adoption benefits
• Headspace mindfulness app subscription
• Retirement benefits with employer match
• Flexible paid time off
• Up to 20 weeks of paid family leave
• Equity plan for all employees
• Commuter benefit in the form of reduced tax
• Education reimbursement
• Employee donation match to community organizations
• 6 Global Employee Resource Groups (ERGs)
• Free lunch and snacks
• Close proximity to cultural landmarks such as Dublin Castle and St. Patrick's Cathedral

About Squarespace

Squarespace (NYSE: SQSP) is a design-driven platform helping entrepreneurs build brands and businesses online. We empower millions of customers in more than 200 countries and territories with all the tools they need to create an online presence, build an audience, monetize, and scale their business. Our suite of products range from websites, domains, ecommerce, and marketing tools, as well as tools for scheduling with Acuity, creating and managing social media presence with Bio Sites and Unfold, and hospitality business management via Tock. Our team of more than 1,700 is headquartered in bustling New York City, with offices in Chicago, Dublin, Ireland, Aveiro, Portugal, and coworking spaces in the UK, Netherlands, and Australia. For more information about our company culture, visit www.squarespace.com/about/careers.

Our Commitment

Today, more than a million people around the globe use Squarespace to share different perspectives and experiences with the world. Not only do we embrace and celebrate the diversity of our customers, but we also work toward the same in our employees. At Squarespace, we are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity or expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or other class protected by applicable law. We are proud to be an equal opportunity workplace.

#LI-Remote #LI-BW1