Field Application Scientist - UK North/Scotland

As a Field Application Scientist,you will be engaging with customers daily and delivering instrument and applications trainings at customer sites, while providing experimental design, data analysis, logistical, and troubleshooting support across your region. You will be a key contact, in conjunction with in-house Technical Support, for responding to issues and maintaining relationships with customers. The primary goals of this position are to ensure rapid adoption and maximum customer success with 10x Genomics’ products.

What you will be doing:

Communicate:

• Acting as a key point of contact between the customer and company
• Keep customers informed and trained on advancements in 10x technology and software
• Coordinate and perform customer site trainings and demonstrations
• Identify, document, and communicate customer issues, complaints or concerns to management
• Maintain accurate records of customer-facing activities and customer complaints/inquiries within the customer relationship management (CRM) systems

Connect:

• Scientifically partner with customers as they develop their research utilizing 10x technologies
• Create and maintain positive working relationships with customers
• Collaborate in scientific discussions with customers, cultivating long term relationships
• Gather and deliver strategic and competitive customer feedback
• Work closely with the sales team within the territory to assist with pre-sales discussions and customer events, work strategically within the territory plan, and communicate any potential opportunities as appropriate.

Support:

• Troubleshoot issues related to user's technical skills, biochemistry/assay design, experimental design, software and instruments
• Interpret customer needs and identify the proper issue escalation pathway within 10x
• Support field sales team at trade shows, seminars and technical symposiums (including presentations and networking with thought leaders)
• Handle potentially stressful situations calmly and adroitly

Minimum Requirements:

• MS with extensive experience in molecular biology, biochemistry, genomics or genetics
• Demonstrable knowledge and experience with NGS workflows and data analysis software and/or spatial biology
• Clear vision of and commitment to providing outstanding customer service
• Excellent organizational, analytical, and systematic troubleshooting skills
• Strong written and verbal communication skills
• Outstanding presentation and training skills
• Ability to maintain records for customer sites and provide high level feedback to management
• Willingness to travel up to 70%

Preferred Qualifications and/or Experience:

• Ph.D. in Biochemistry, Molecular Biology, or Genetics
• Previous customer facing experience 
• Hands-on proficiency with common molecular biology bench techniques and/or histology techniques
• Broad knowledge of genomics
• Single-cell or spatial biology laboratory experience 
• Ability to work independently and as part of a team towards corporate goals

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About This Role

iRhythm is currently seeking an experienced and motivated Senior Clinical Research Scientist to provide leadership in clinical study design, analysis, and medical/scientific writing as part of its PRISM organization:

• Product Management
• Research
• Innovation
• Scientific Affairs
• Medical Affairs

This is a unique opportunity to work as part of a highly collaborative team comprised of medical and scientific leaders tasked with driving iRhythm’s product innovation, development of clinical strategies, and evidence dissemination. The Senior Clinical Research Scientist is responsible for the leading scientific aspects of clinical research for assigned project(s) and will work closely with Clinical Research Operations, Biostatistics and Data Management, other iRhythm functions and external partners to deliver impactful clinical evidence. The Senior Clinical Research Scientist, in concert with the clinical director, is accountable for achieving successful delivery of clinical team activities at the project level by meeting company and regulatory requirements according to time, quality/scope and budget constraints. This is a fully remote position, allowing you to work from anywhere within the United States. Candidates much have a reliable internet connection and dedicated workspace to ensure productivity.

Essential Duties and Responsibilities include:

• Proactively manage project-level scientific aspects of clinical research projects, including study design, analysis, and evidence dissemination
• Support the Clinical Science function in development of clinical evidence strategies
• Work closely with internal (product management, regulatory, R&D, data management and biostatistics) and external (clinical thought leaders and other subject matter experts) stakeholders to ensure robustness of clinical findings and alignment of evidence to iRhythm strategic goals
• Lead development of clinical study design and study protocols for prospective trials in support of market clearance and post-market clinical evidence.
• Develop analysis plans and study protocols for targeted analysis of existing datasets, including prior device registrations and other real-world evidence
• With data management and biostatistics, drive analysis and interpretation of prospective clinical data and real-world evidence
• Lead evidence dissemination for clinical applications and product programs through a)scientific writing including drafting and submission of conference abstracts and peer-reviewed journal articles, b)development of poster and slides for scientific meetings, and c)collaboration with internal and external co-authors through steering committees, investigator meetings and 1-on-1 communication
• Cross-functional support of health economics and outcomes research (HEOR) and regulatory teams, including development of US and Global regulatory-clinical documentation (e.g., CSRs, CERs)
• Participate in review of external investigator-initiated research proposals for scientific merit and alignment with iRhythm objectives
• Periodically provide updates on study progress, and with respect to project plan.  Partner with clinical research operations to ensure timeliness of clinical study execution, mitigation of project risks, and adherence to quality standards, standard operating procedures (SOPs) and regulatory requirements.

About you:

• Advanced Degree in Biomedical Science or Health-related field required (MD, PhD preferred)
• 7+ years of clinical science or clinical development experience in medical device or related industries or in high-performing academic medical centers/universities, or academic or commercial research organizations (AROs/CROs) knowledge of clinical research operations including GCP and ISO 14155
• Clinical research experience in heart rhythm disorders, atrial fibrillation, cardiac electrophysiology, cardiology or a related field. Cardiovascular experience strongly preferred.
• Experience in observational study design and execution (health services and outcomes research) as well as clinical trial design
• Strong understanding of causal inference
• Working knowledge of metrics associated with diagnostic testing accuracy (i.e., Sensitivity, Specificity, PPV, NPV)
• A demonstrated working knowledge of GCP, FDA and EU regulations regarding medical devices and SaMD
• Substantive experience with study design including clinical trials and observational designs
• Understanding of basic and intermediate biostatistics. While not expected to perform complex statistics, and understanding of commonly applied biostatistical approaches and causal inference is critical.
• Strong writing skills and experience in writing clinical study reports, conference abstracts, and manuscripts for peer-reviewed journals; experience with US and EU clinical-regulatory documentation is preferred (e.g., 510(k), IDE, PMA, and CER)
• Demonstrated ability to collaborate effectively with cross-functional teams, including product management, regulatory affairs, and R&D
• Experience in program management and project oversight, including high visibility projects
• Read, write and speak fluent English; ability to present information to a variety of audiences
• Willingness and ability to travel domestically and internationally is required, it is anticipated that this will be less than 30 % of work time

What's In It For You

This is a regular full-time position with competitive compensation package, excellent benefits including medical, dental, and vision insurances (all of which start on your first day), health savings account employer contributions (when enrolled in high deductible medical plan), cafeteria plan pre-taxed benefits (FSA, dependent care FSA, commute reimbursement accounts), travel reimbursement for medical care, noncontributory basic life insurance & short/ long term disability. Additionally, we offer:

• emotional health support for you and your loved ones
• legal / financial / identity theft/ pet and child referral assistance
• paid parental leave, paid holidays, travel assistance for personal trips and PTO!

iRhythm also provides additional benefits including 401(k) (with company match), an Employee Stock Purchase Plan, pet insurance discount, unlimited amount of Linked In Learning classes and so much more! 

FLSA Status: Exempt

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At Qualtrics, we create software the world’s best brands use to deliver exceptional frontline experiences, build high-performing teams, and design products people love. But we are more than a platform—we are the creators and stewards of the Experience Management category serving over 18K clients globally. Building a category takes grit, determination, and a disdain for convention—but most of all it requires close-knit, high-functioning teams with an unwavering dedication to serving our customers.

When you join one of our teams, you’ll be part of a nimble group that’s empowered to set aggressive goals and move fast to achieve them. Strategic risks are encouraged and complex problems are solved together, by passing the microphone and iterating until the best solution comes to light. You won’t have to look to find growth opportunities—ready or not, they’ll find you. From retail to government to healthcare, we’re on a mission to bring humanity, connection, and empathy back to business. Join over 6,000 people across the globe who think that’s work worth doing. 

Applied Scientist II

Why We Have This Role

We are looking for talented and innovative Applied Scientist to bring our Machine Learning and Artificial Intelligence R&D and strategy to the next level. Our goal is to personalize the Qualtrics experience using ML and AI features showcasing Qualtrics data as a core value proposition and competitive advantage.

As a Machine Learning Applied Scientist at Qualtrics, you should love building cutting-edge predictive models to solve hard customer problems. Crafting models in an agile environment to withstand hyper growth and owning quality from end-to-end is a rewarding challenge and one of the reasons Qualtrics is such an exciting place to work!

How You’ll Find Success

• Leverage your deep knowledge of artificial intelligence (AI) principles, including machine learning, natural language processing, computer vision, and reinforcement learning.
• Use your understanding of both supervised and unsupervised learning techniques, and their applications in building intelligent systems.
• Develop and optimize algorithms for building scalable and efficient GenAI applications.
• Tackle challenging problems in creative ways, leveraging generative models to address real-world use cases and drive innovation.
• Use effective communication skills to articulate technical concepts to non-technical stakeholders and gather requirements for GenAI application development.
• Show strong programming skills in languages like Python, along with proficiency in deep learning frameworks such as TensorFlow, PyTorch, or similar.

How You’ll Grow

• Passion for leveraging cutting-edge AI technology to create innovative GenAI applications that have a meaningful impact on businesses, industries, and society.
• Commitment to developing GenAI applications that adhere to ethical standards and promote positive societal impact while minimizing potential risks.
• Drive to push the boundaries of what's possible with AI, and to contribute to the advancement of the field through research, experimentation, and collaboration.
• Willingness to stay updated with the latest advancements in AI research and technology, and to continuously learn and adapt to new methodologies and best practices.
• Agility to pivot and iterate on GenAI applications based on feedback, emerging trends, and changing business requirements.

Things You’ll Do

• Work as part of a multidisciplinary team to research, implement, evaluate, optimize, productize and maintain cutting-edge machine learning models to meet the demands of our rapidly growing business
• Stay on top of the latest developments in machine learning and related research, and present research findings with the broader community
• Work closely with, and incorporate feedback from other specialists, engineers, and product managers
• Lead and engage in design reviews, modeling discussions, requirement definitions and other technical activities in diverse capacity

What We’re Looking For On Your Resume

• Bachelors in Computer Science or related fields
• Solid understanding of machine learning fundamentals and tool ecosystem
• 2+ years of combined academic and industrial research experience in machine learning, NLP, information retrieval, deep learning or a related field.
• Deep learning implementation expertise (TensorFlow, PyTorch etc)
• Excellent command of at least one modern programming language (preferably Python)
• Graduate degree in computer science or related fields
• Deep understanding of machine learning model life cycle management
• Depth in one or more of the following: Natural Language processing, information retrieval, speech processing, deep learning, reinforcement learning, etc.
• Knowledge of or experience in building production quality and large scale deployment of applications related to machine learning
• Comfortable working in a fast paced, highly collaborative, dynamic work environment.
• Experience in machine learning systems (e.g. SageMaker, MLFlow), and deep learning frameworks  (e.g. TensorFlow, PyTorch, MXNet etc) 
• Preference for a publication record in top-tier ML and NLP conferences (e.g. NeurIPS, ICML, SIGIR, ICLR, ACL, EMNLP, etc.)

What You Should Know About This Team

The Data Intelligence Center of Excellence (DICE) organization provides AI/ML research and development services for all product lines. We partner with application teams to deliver ML algorithms and models that drive efficiency, innovation, and growth.

We identify business needs and define strategies where Qualtrics can most benefit from AI technologies. We stay on top of the latest AI technologies and apply the state of the art to customer business problems. We conduct ML modeling with deep expertise and rigor, including model selection, training, fine-tuning, customization, explainability, and evaluation. 

Our Team’s Favorite Perks and Benefits

• QMentorship Program matches you with a mentor inside Qualtrics to get meaningful coaching from someone outside your team. 
• Amazing QGroup Communities; MOSAIQ, Green Team, Qualtrics Pride, Q&Able, Qualtrics Salute, and Women’s Leadership Development, which exist as places for support, allyship, and advocacy.

The Qualtrics Hybrid Work Model: Our hybrid work model is elegantly simple: we all gather in the office three days a week; Mondays and Thursdays, plus one day selected by your organizational leader. These purposeful in-person days in thoughtfully designed offices help us do our best work and harness the power of collaboration and innovation. For the rest of the week, work where you want, owning the integration of work and life. 

Qualtrics is an equal opportunity employer meaning that all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other protected characteristic.

Applicants in the United States of America have rights under Federal Employment Laws:Family & Medical Leave Act,Equal Opportunity Employment,Employee Polygraph Protection Act

Qualtrics is committed to the inclusion of all qualified individuals. As part of this commitment, Qualtrics will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please let your Qualtrics contact/recruiter know.

Qualtrics Work Experience - As we look to the future, we believe that our teams are better together. Being together will help us learn more, grow faster and ultimately deliver better results for our customers and Qualtrics. Roles tied to an office location work 4 days per week in the office together and 1 day from home, with a strong spirit of flexibility around taking time for personal, health, and family moments in our work weeks. Our managers work with their teams to create a collaborative, engaged work environment, and arrangement that works for each of our team members.

Not finding a role that’s the right fit for now? Qualtrics Insiders is the one-stop shop for all things Qualtrics Life. Sign up for exclusive access to content created with you in mind and get the scoop on what we have going on at Qualtrics - upcoming events, behind the behind the scenes stories from the team, interview tips, hot jobs, and more. No spam - we promise! You'll hear from us two times a month max with fresh, totally tailored info - so be sure to stay connected as you explore your best role and company fit.

Grammarly team members in this role must be based in Germany, or Poland, and they must be able to collaborate in person 2 weeks per quarter, traveling if necessary to the hub(s) where the team is based.

The opportunity 

Grammarly is the world’s leading AI writing assistance company trusted by over 30 million people and 70,000 professional teams every day. From instantly creating a first draft to perfecting every message, Grammarly’s product offerings help people at 96% of theFortune500 get their point across—and get results. Grammarly has been profitable for over a decade because we’ve stayed true to our values and built an enterprise-grade product that’s secure, reliable, and helps people do their best work—without selling their data. We’re proud to be one of Inc.’s best workplaces, a Glassdoor Best Place to Work, one of TIME’s 100 Most Influential Companies, and one of Fast Company’s Most Innovative Companies in AI. 

To help us reach that goal, we’re looking for an Applied Researcher with a keen interest and background in natural language processing (NLP), machine learning (ML), and deep learning (DL) to join our NLP team. The majority of the problems Grammarly’s NLP team is tackling haven’t already been solved elsewhere, which provides the opportunity for creativity and innovative problem-solving. This individual will work with other researchers, engineers, and linguists to create the next generation of writing and communication assistance tools. 

Grammarly’s engineers and researchers have the freedom to innovate and uncover breakthroughs—and, in turn, influence our product roadmap. The complexity of our technical challenges is growing rapidly as we scale our interfaces, algorithms, and infrastructure. You can hear more from our team on our technical blog.

Your impact

As an Applied Researcher, you will have the opportunity to harness your passion for building exciting new product offerings that will impact millions of lives. You will need to stay up-to-date on the quickly evolving field of NLP while also focusing on building production systems. 

In this role, you will:

• Develop state-of-the-art tools for correcting, improving, and enhancing written English by using a variety of NLP, ML, and DL technologies.
• Productize and ship these features into Grammarly’s product offerings, which are used by millions of users daily.
• Stay up-to-date with the latest research trends that could improve our product.
• Contribute to the research strategy and technical culture of the company.
• Attract professionals in the industry to build a best-in-class research team that creates a state-of-the-art writing and communication assistant.
• Be an active member of the AI community by attending and speaking at events in Europe and abroad and by contributing to technical blogs and journals.

We’re looking for someone who

• Embodies our EAGER values—is ethical, adaptable, gritty, empathetic, and remarkable.
• Is inspired by our MOVE principles, which are the blueprint for how things get done at Grammarly: move fast and learn faster, obsess about creating customer value, value impact over activity, and embrace healthy disagreement rooted in trust.
• Is able to collaborate in person 2 weeks per quarter, traveling if necessary to the hub where the team is based.
• Knows theoretical underpinnings of ML/DL.
• Has at least four years of industry experience researching and developing ML and DL technologies for real-world products.
• Knows how to apply ML/DL algorithms to NLP tasks effectively.
• Is proficient in at least one programming language (preferably Python).
• Shows a research mentality and a math-oriented mindset.
• Has strong written and spoken English.

Support for you, professionally and personally

• Professional growth:We believe that autonomy and trust are key to empowering our team members to do their best, most innovative work in a way that aligns with their interests, talents, and well-being. We also support professional development and advancement with training, coaching, and regular feedback.
• A connected team: Grammarly builds a product that helps people connect, and we apply this mindset to our own team. Our remote-first hybrid model enables a highly collaborative culture supported by our EAGER (ethical, adaptable, gritty, empathetic, and remarkable) values. We work to foster belonging among team members in a variety of ways. This includes our employee resource groups, Grammarly Circles, which promote connection among those with shared identities including BIPOC and LGBTQIA+ team members, women, and parents. We also celebrate our colleagues and accomplishments with global, local, and team-specific programs.

We encourage you to apply

At Grammarly, we value our differences, and we encourage all—especially those whose identities are traditionally underrepresented in tech organizations—to apply. Grammarly is an equal opportunity company. We do not discriminate on the basis of race or ethnic origin, religion or belief, color, gender expression or identity, sexual orientation, sexual identity, national origin, citizenship, age, marital status, veteran status, disability status, criminal prosecution, judgment in a criminal case, or any other characteristic protected by law.

For more details about the personal data Grammarly collects during the recruitment process, for what purposes, and how you can address your rights, please see the Grammarly Data Privacy Notice for Candidates here.

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????London or Remote (UK)  | ???? £70,000 to £100,000 + Stock Options + Benefits | Hear from the team

About us:

At Monzo we believe there’s a better way to do banking - we care deeply about our customers, are innovative and execute quickly.

We’re looking to revolutionise the way people manage their finances by putting them in control and promoting their financial wellbeing. We are expanding our range of borrowing products, aiming to create a genuine feel-good factor when it comes to personal credit. We are looking for driven, analytical and creative individuals to help us achieve this goal.

Our technology stack

We rely heavily on the following tools and technologies (note we do not expect applicants to have prior experience of all them):

• Google Cloud Platform for all of our analytics infrastructure
• dbt and BigQuery SQL for our data modelling and warehousing
• Python for data science
• Go to write our application code
• AWS for most of our backend infrastructure

Your day-to-day

• Develop statistical and machine learning models for our range of Borrowing products, with focus on credit decisions
• Own the full lifecycle of modelling projects, from model design and data curation, to deployment and monitoring in production
• Drive innovation with new data sources and solutions such as Open Banking

You should apply if:

• You are result oriented and motivated by the impact on our customers
• You are self-motivated and thrive in a fast-paced environment
• You have great attention to detail while keeping an eye on the big picture
• You are a great communicator able to articulate complex problems
• You are able build mutual respect and trust with diverse teams and stakeholders
• You are keen to grow your knowledge in both business and technology

You must have:

• Excellent SQL and Python skills with good understanding of best practices in software engineering and data engineering
• In-depth knowledge of statistical and machine learning models: gradient boosted trees, logistic regression, neural networks, survival analysis, etc
• Solid knowledge of statistics: hypothesis testing, confidence intervals, bootstrap
• Experience of end-to-end model development and maintenance of ML models used for business critical decisions, ideally in a regulated industry

The Interview Process:

Our interview process involves 4 main stages:

• Recruiter Call
• Initial Call with Hiring Manager
• Take Home Task
• x3 final loop stage

Our average process takes around 3-4 weeks but we will always work around your availability. You will have the chance to speak to our recruitment team at various points during your process but if you do have any specific questions ahead of this please contact us on tech-hiring@monzo.com

One of our team has written a detailed blog on their experience through this process, for extra details, hints and tips please see here.

What’s in it for you:

???? £70,000 to £100,000 ➕ plus stock options & benefits

✈️ We can help you relocate to the UK

✅ We can sponsor visas

????This role can be based in our London office, but we're open to distributed working within the UK (with ad hoc meetings in London).

⏰ We offer flexible working hours and trust you to work enough hours to do your job well, at times that suit you and your team.

???? Learning budget of £1,000 a year for books, training courses and conferences

➕ And much more, see our full list of benefits here

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