Regional Marketing Manager (Single Cell)- EMEA

About the role:

As a Single Cell Regional Marketing Manager in the EMEA team, you will be instrumental in developing and executing marketing strategies to promote single cell technologies and products within the region. This role requires a blend of scientific understanding, marketing acumen, and regional insight to effectively engage our target audiences and expand our market presence. The ideal candidate will have strong technical knowledge in the area of Single Cell Genomics and have demonstrated experience localizing marketing programs for Single Cell or NGS related markets.

What you will be doing:

• Develop and implement comprehensive marketing strategies aligned with the company’s goals and local needs of the EMEA region to help achieve or exceed regional business objectives
• Conduct market research and analysis to identify trends, opportunities, and challenges within the single cell research landscape in the region
• Lead the creation and execution of marketing campaigns and promotional activities for single cell products, ensuring relevance and impact within the EMEA research communities
• Build and maintain strong relationships with key stakeholders, including external: researchers, academic institutions, industry partners, and internal: sales, support, global marketing teams, to foster collaboration and support business objectives
• Plan and execute regional marketing events, such as seminars, webinars, and conferences, to promote product awareness and generate leads working closely with the marketing event specialists
• Track and analyze the effectiveness of marketing strategies, providing regular reports to management
• Educate global marketing on local regulatory and compliance requirements
• Drive demand & grow the marketing funnel in close collaboration with regional sales teams and distributors
• Establish local regional operational processes and systems
• Serve as the regional marketing point of contact for Single Cell

Minimum Requirements

• Bachelors’ degree in Biology, Biochemistry, Marketing, Business or related field
• Demonstrable experience in a field marketing role in the life science industry or related sector
• Extensive knowledge of single cell technology, applications, products and marketing channels in EMEA
• Creative thinker with a strategic mindset and ability to solve complex problems
• Key marketing skills including customer segmentation (i.e., needs assessments, profiles, personas, buying journeys), marketing program development/execution and  program evaluation (metric framework)
• Understanding of the sales pipeline and how to positively impact funnel conversion rates
• Strong organization skills with the ability to meet challenging deadlines in a fast-paced environment
• Excellent English communication skills (written / oral / presentation) and able to collaborate across multiple disciplines
• Ability to travel as required to be successful in this field based role, expected to be at least 60% of time within the region

Preferred Skills and/or Experience:

• PhD or Master’s degree in Chemistry, Biochemistry, Molecular Biology or Genetics
• Experience in using a CRM system (ideally SFDC)
• Advanced proficiency in Microsoft applications, especially Excel and PowerPoint
• Additional European language skills, preferably German or French

#LI-REMOTE

#LI-KW1

We are seeking a Sales Specialist for developing the market and selling of our industry leading  platforms and reagents in Japan. This position will be responsible for strategic account mapping, identifying key sites for engagement, and supporting the development of sales opportunities. This role will require strong technical knowledge, while interfacing with our local Japan team members in marketing, sales, and support teams. You will be responsible for driving the education and adoption of our technologies by understanding the various market segments, customers, and positioning of 10x portfolio of products and applications. This role is an in-region individual contributor role based in Japan. 

What you will be doing:

• Demonstrates technical credibility to consult with customers on technology solutions.
• Proven success in selling capital equipment
• Demonstrates funnel management skills with strong hunting/prospecting and closing skills
• Commitment to rigorous territory planning, market knowledge, both accurate and timely forecasting
• Develops and manages to a business plan to meet or exceed business goals for the assigned territory
• Understands scientific project needs and business needs of the customer to win the business.
• Work closely with local sales team, including Science and Technology Advisor, Inside Sales Specialist and Sales Managers to consistently and accurately manage the sales process including sales forecasting, pipeline management, and sales tracking through the use of the CRM system and other designated IT tools
• Develops and maintains current knowledge of the markets, products, and buying practices required to effectively compete in the assigned territory
• Strong communication skills in order to keep both internal and external stakeholders informed
• Utilizes product and application knowledge across the portfolio to successfully conduct selling presentations and close instrument and reagent sales 
• Ability to work collaboratively with the other members of the field organization
• Responsible for competitive positioning and messaging to achieve market share objectives within relevant profitability bounds for 10x’s portfolio
• Utilizes key information and portfolio positioning of on market products to seed the market with useful information and feedback this as voice-of-customer to support country objectives
• Ensures market information is acquired, competitive activity is monitored and logged, and understand customers’ scientific project needs and business needs to help win business in Japan
• Closely work with global market segment managers and regional management to understand what research areas and applications are most relevant to the goals of the company and tailor the content for specific customers
• Creates sales enablement tools, webinars, support content and other relevant content in close collaboration with product management team
• Work with distributors to drive the technology (as needed) inclusive of training and joint travel days

Required Skills:

• BA/BS or MS degree, or equivalent, in Life Sciences, preferably in molecular biology, biochemistry or cell biology
• Multi- years of Sales, Technical Sales, Business Development or Market Development or customer applications experience required.
• Must have demonstrated successful customer relationship management 
• Must be able to build credibility and relationships across functions and levels
• Ability to travel up to 60% within Japan 
• Ability to highly effectively communicate and influence internal and external audiences, using both oral and written communication skills
• High level of organization, multi-tasking, and attention to detail
• Ability to work in a fast-paced environment
• Business level Japanese and English language skills

Preferred skills and Qualifications:

• PhD preferably in molecular biology, biochemistry or cell biology

• Experience in the NGS life sciences industry

• Proven success in selling capital equipment in the life science field
• Experience with tissue-based assays (e.g., spatial gene expression, in situ hybridization) or NGS-based assays

• Strong desire to win business and establish long term customer relationships

#LI-DM1

#LI-REMOTE

About the Role:

We are seeking aXenium Sales Specialist, Pacific Northwest,for a field sales-based position responsible for the sale of our in-situ platform and reagents. The Xenium Sales Specialist will have strong technical knowledge in the spatial field and will demonstrate technical credibility to effectively consult with customers to influence key decisions on technology and product choices. Strong business acumen is required to build successful account and territory plans and translate territory strategy into business results.  

What you will be doing:

• Demonstrates technical credibility to consult with customers on technology solutions.
• Exceptional funnel management skills with strong hunting/prospecting and closing skills.
• Commitment to rigorous territory planning, market knowledge, both accurate and timely forecasting.
• Develops and manages to a business plan to meet or exceed business goals for the assigned territory.
• Understands the scientific projects and business needs of the customer to win the business.
• Consistently and accurately manages the sales process including sales forecasting, pipeline management, and sales tracking through the use of the CRM system and other designated IT tools.
• Develops and maintains current knowledge of the spatial/in-situ markets, products, and buying practices required to effectively compete in the assigned territory.
• Strong communication skills in order to keep both internal and external stakeholders informed
• Utilizes product and application knowledge across the in situ portfolio to successfully conduct selling presentations and close instrument and reagent sales
• Ability to work collaboratively with the other members of the field organization. 
• Work with distributors to drive the Xenium technology (as needed) inclusive of training and joint travel days. 
• Represent the company professionally, ethically, and morally at all times.

Minimum Requirements: 

• Bachelor’s degree in Biology, Molecular Biology, Biochemistry or related field; or the equivalent knowledge and experience.
• Minimum of 6 years sales experience in Life Science, with capital equipment experience.
• Proven success in selling capital equipment preferred
• Ability to travel as needed to be successful in this field-based role, expected to be at least 50% of the time within the territory
• Territory includes: Washington, Oregon, Colorado, Utah, Arizona, and Western Canada

Preferred Qualifications: 

• A Master’s or PhD degree is desirable.
• Strong desire to win business and establish long term customer relationships.

#LI-AR1

About the Role:

We are seeking aXenium Sales Specialist, Pacific Northwest,for a field sales-based position responsible for the sale of our in-situ platform and reagents. The Xenium Sales Specialist will have strong technical knowledge in the spatial field and will demonstrate technical credibility to effectively consult with customers to influence key decisions on technology and product choices. Strong business acumen is required to build successful account and territory plans and translate territory strategy into business results.  

What you will be doing:

• Demonstrates technical credibility to consult with customers on technology solutions.
• Exceptional funnel management skills with strong hunting/prospecting and closing skills.
• Commitment to rigorous territory planning, market knowledge, both accurate and timely forecasting.
• Develops and manages to a business plan to meet or exceed business goals for the assigned territory.
• Understands the scientific projects and business needs of the customer to win the business.
• Consistently and accurately manages the sales process including sales forecasting, pipeline management, and sales tracking through the use of the CRM system and other designated IT tools.
• Develops and maintains current knowledge of the spatial/in-situ markets, products, and buying practices required to effectively compete in the assigned territory.
• Strong communication skills in order to keep both internal and external stakeholders informed
• Utilizes product and application knowledge across the in situ portfolio to successfully conduct selling presentations and close instrument and reagent sales
• Ability to work collaboratively with the other members of the field organization. 
• Work with distributors to drive the Xenium technology (as needed) inclusive of training and joint travel days. 
• Represent the company professionally, ethically, and morally at all times.

Minimum Requirements: 

• Bachelor’s degree in Biology, Molecular Biology, Biochemistry or related field; or the equivalent knowledge and experience.
• Minimum of 6 years sales experience in Life Science, with capital equipment experience.
• Proven success in selling capital equipment preferred
• Ability to travel as needed to be successful in this field-based role, expected to be at least 50% of the time within the territory
• Territory includes: Greater Midwest States

Preferred Qualifications: 

• A Master’s or PhD degree is desirable.
• Strong desire to win business and establish long term customer relationships.

#LI-AR1

• Acting as the main point of contact between the customer and company
• Keep customers apprised and trained on advancements in 10x technology and software
• Coordinate and perform customer site trainings and demonstrations
• Identify, document and communicate customer issues; complaints or concerns to management
• Contribute to white papers and documentation with the goal of expanding support content

• Scientifically partner with customers as they develop their research utilizing 10x technologies
• Collaborate in scientific discussions with customers, cultivating long term relationships
• Create and maintain positive working relationships with customers (Key, is the ability to manage expectations while exceeding the customer’s needs)
• Gather and deliver strategic and competitive customer feedback, communicating customer use cases beyond initial product scope to Marketing and Product Development teams

• Troubleshoot issues related to user's technical skills, biochemistry/assay design, experimental design, software and instruments
• Interpret customer needs and identify the proper issue escalation pathway within 10x
• Support field sales team at trade shows, seminars and technical symposiums (including presentations and networking with thought leaders)
• Handle potentially stressful situations calmly and adroitly

• Extensive experience in molecular biology, biochemistry, genomics or genetics
• Demonstrable knowledge and experience with NGS workflows and data analysis software and/or sorting cytometry and associated analysis software
• Clear vision of and commitment to providing outstanding customer service
• Excellent organizational, analytical, and systematic troubleshooting skills
• Strong written and verbal communication skills
• Outstanding presentation and training skills
• Ability to maintain records for customer sites and provide high level feedback to management
• Willingness to travel up to 80%

• Ph.D. or 2-4 years’ experience preferred in Chemistry, Biochemistry, Molecular Biology or Genetics
• Previous customer facing experience
• Familiarity with SFDC software
• Hands on proficiency with common molecular biology bench techniques; cell culture experience
• Broad knowledge of genomics or biochemistry
• Single cell laboratory experience is highly desirable
• Ability to work independently and as part of a team towards corporate goals

• Test, troubleshoot and advise others in the repair of analytical laboratory instruments to the Field Replaceable Unit (FRU) level.
• Able to analyze complex situations and apply independent judgment when accessing problems.
• Interpret past repairs on analytical laboratory instruments to resolve and diagnosis new highly complex issues.
• Assemble and disassemble analytical laboratory instruments.
• Support Pre-staging of instruments to ensure full functionality prior to Sales Inventory transfer.
• Perform advanced electronic, mechanical, pneumatic, programmable logic controllers, liquid, gas, fluidics, and electrical repairs associated analytical laboratory instruments and equipment.
• Provide field based on the job training for Field Service Engineers on the proper preventive maintenance, calibration, and service techniques for analytical laboratory instruments.
• Responsible for supporting upgrade release activities including calibration and configuration of analytical laboratory instruments.
• Monitor personal inventory levels to ensure adequate levels of parts and supplies are available on hand, if not place orders for supplies following company procedures.

• Bachelors degree in Biomedical Engineering / Technology and 4+ years of experience with the service and repair of analytical laboratory instruments. Or completion of the DoD Biomedical Technician course and 7+ years of experience as a service engineer with a minimum of 4+ years of experience with the service and repair of analytical laboratory instruments. 

• Demonstrated ability to operate without supervision and manage multiple priorities.
• Excellent communications and interpersonal skills.
• Detail and action oriented, self-directed, and able to effectively direct others in a collaborative manner.
• Demonstrated time management skills, with a focus on effective scheduling, prioritization, delegation, and the ability to coordinate and address competing demands.
• Advanced knowledge of Microsoft application suite including Excel, Word, and PowerPoint.
• Demonstrated leadership skills, with a focus on the effective coaching of non-direct reports and leading by example.
• Demonstrated understanding of critical Customer Experience factors and how to use that understanding to support customer loyalty initiatives.

As part of the Instrument Services team, you will take ownership of cases assigned, driving & delivering high quality service resolution; provide timely onsite support to address service repair issues at customer sites according to contract prioritisation. Ensure the timely completion of all required service documentation. Follow up with customers regarding instrument performance post service intervention. Communicate proactively and share information with field team members, Service Operation team, Technical Service and Customer Service teams, in addition to other support functions to ensure the success of 10X Genomics.

You’ll actively contribute to the Service Knowledge Base and support increased utilisation of the knowledge management database. Provide feedback to the Field Service leadership regarding Field Service Engineer training and development needs. Recommend methods to improve field service efficiency and productivity working together with regional teams. Identify opportunities to improve overall service delivery processes, remote tools, support capabilities, and customer satisfaction.

As a Field Service Engineer you will perform assembly, disassembly, and repair work on analytical laboratory instruments and equipment. Effectively and safely utilise test equipment, hand tools and power tools when needed. 

You’ll be responsible for documentation as required by company policy, cGMP, ISO, Regulatory agencies etc. and serve as a regional subject matter expert when the Key Market Technical Engineer for the region is unavailable. 

Additionally, you’ll support the loading and updating of software, calibrations, preventive maintenance, and Pre-staging of new equipment. Monitor personal parts stock, test equipment and test tools inventory to ensure proper levels and current calibration certificates are readily available for typical servicing of instruments. Conduct advanced, complex service tasks and instrument configurations. Provide oversight of field based on the job training and direction to other team members performing service activities.

What you’ll be doing:

• Test, troubleshoot and advise others in the repair of analytical laboratory instruments to the Field Replaceable Unit (FRU) level
• Analyse complex situations and apply independent judgment when accessing problems
• Interpret past repairs on analytical laboratory instruments to resolve and diagnosis new highly complex issues
• Assemble and disassemble analytical laboratory instruments
• Support Pre-staging of instruments to ensure full functionality prior to Sales Inventory transfer
• Perform advanced electronic, mechanical, pneumatic, programmable logic controllers, liquid, gas, fluidics, and electrical repairs associated analytical laboratory instruments and equipment
• Provide field based on the job training for Field Service Engineers on the proper preventive maintenance, calibration, and service techniques for analytical laboratory instruments
• Responsible for supporting upgrade release activities including calibration and configuration of analytical laboratory instruments
• Monitor personal inventory levels to ensure adequate levels of parts and supplies are available on hand, if not place orders for supplies following company procedures

 To be successful you will need:           

• Bachelor’s degree in Biomedical Engineering / Technology (or equivalent), and multi-year experience with the service and repair of analytical laboratory instruments
• Demonstrated ability to operate without supervision and manage multiple priorities
• Excellent customer facing communication and interpersonal skills
• Detail and action oriented, self-directed, and able to effectively direct others in a collaborative manner
• Excellent time management skills, with a focus on effective scheduling, prioritisation, delegation, and the ability to coordinate and address competing demands
• Working knowledge of Microsoft application suite including Excel, Word, and PowerPoint
• Demonstrated leadership skills, with a focus on the effective coaching of non-direct reports and leading by example
• Demonstrable understanding of critical Customer Experience factors and how to use that understanding to support customer loyalty initiatives
• Fluent English and Japanese language skills
• Willingness to travel up to 75%

#LI-KW1

#LI-REMOTE

About the Role:

The Spatial Science & Technology Advisor (SSTA) is primarily responsible for working with the Spatial Sales and Marketing teams to help develop and grow the 10x Genomics Spatial business by accelerating the sales process and maximizing revenue for sales opportunities in their territory. This role will conduct sales and related sales support activities for all current and future Spatial products and applications within the 10x Genomics portfolio. The Spatial STA is a highly technical position that requires both an in-depth knowledge of the products and workflows for Spatial solutions, but also how they can be incorporated with other 10x Genomics applications to better enable our customers through a multiomic approach to research. Additionally, the Spatial STA is expected to be a field technical expert, working directly with field teams to position products to specified academic, government, private, and/or industrial accounts in an assigned territory: Incumbent will work from a remote location but must be located within the territory with a strong preference for ready access to a major airport.

What you will be doing:

• Execute and communicate the vision of the Spatial Market Development role at the field level
• Work with field teams, Market Development leaders and customers to understand and communicate what is needed for successful adoption/positioning our Spatial solutions
• Partner closely with Sales Executives to generate, qualify, and close Spatial sales opportunities
• Work with product management/R&D/applications/marketing and field sales to develop and disseminate content, strategy, collaborations, and go-to market activities
• Maintain appropriate records and provide relevant information to help forecast business as needed
• Gather, process, and disseminate competitive intelligence and market feedback both to field sales as well as internal product management colleagues
• Provide weekly, monthly, and/or ad hoc business/activity reports as required
• Coordinate and/or conducts both technical and promotional seminars, trade shows, vendor shows, and related activities as deemed necessary
• Achieve assigned Measurable Business Objectives (MBO’s)and territory sales goals by calling on existing and potential new customers via field visits, email, telephone, video conference, etc
• Work closely with sales executive counterparts to develop specific account growth, penetration, and support activities
• Provide mentorship, training, and education to colleagues and/or customers as applicable 

Minimum Requirements: 

• Masters Degree in a relevant field of study
• 3 years of experience with NGS, immunology, cell biology, and molecular biology via prior work experience and education

• 3 years of relevant experience in histology, cellular pathology, and imaging techniques

• Ability to walk and or stand up to 8 hours a day, and travel to meet with customers
• Proficient in using MS Office Suite (e.g. PowerPoint, Excel, Word)
• Ability to travel overnight up to 70% of the time based on territory
• Valid driver’s license, acceptable motor vehicle, car insurance, and acceptable driving record 

Preferred Skills and Experience:

• PhD in a relevant field of study
• Track record of success selling and negotiating
• 5+ years commercial experience (Sales, Marketing, Support) in life science research industry serving academic, industrial, hospital, government, biotech and/or biopharmaceutical accounts
• Deep and broad NGS experience
• Single cell genomics experience
• Knowledge of cryosectioning, microtomy, tissue embedding and tissue handling
• Experience using a CRM system (e.g. SFDC)
• Ability to effectively network in and outside of the company
• Organized, detail oriented and results driven
• Candidates must be based in the Midwest area near a major metro airport, preferably Chicago.

#LI-AR

#LI-Remote

Covering Shenzhen or Guangzhou areas

About the role:

As a Field Application Scientist you will be engaging with customers daily and delivering system usage trainings at customer sites, while providing experimental design, data analysis, logistical, and troubleshooting support across your region. You will be a key contact, in conjunction with in-house Technical Support, for responding to issues and maintaining relationships with customers. The primary goals of this position are to ensure rapid adoption and maximum customer success with 10x Genomics’ products.

What you will be doing:

Communicate:

• Acting as the main point of contact between the customer and company
• Keep customers apprised and trained on advancements in 10x technology and software
• Coordinate and perform customer site trainings and demonstrations
• Identify, document and communicate customer issues; complaints or concerns to management
• Contribute to white papers and documentation with the goal of expanding support content

Connect:

• Scientifically partner with customers as they develop their research utilizing 10x technologies
• Collaborate in scientific discussions with customers, cultivating long term relationships
• Create and maintain positive working relationships with customers (Key, is the ability to manage expectations while exceeding the customer’s needs)
• Gather and deliver strategic and competitive customer feedback, communicating customer use cases beyond initial product scope to Marketing and Product Development teams

Support:

• Troubleshoot issues related to user's technical skills, biochemistry/assay design, experimental design, software and instruments
• Interpret customer needs and identify the proper issue escalation pathway within 10x
• Support field sales team at trade shows, seminars and technical symposiums (including presentations and networking with thought leaders)
• Handle potentially stressful situations calmly and adroitly

Minimum Requirements:

• Extensive experience in molecular biology, biochemistry, genomics or genetics
• Demonstrable knowledge and experience with NGS workflows and data analysis software and/or sorting cytometry and associated analysis software
• Clear vision of and commitment to providing outstanding customer service
• Excellent organizational, analytical, and systematic troubleshooting skills
• Strong written and verbal English language skills
• Outstanding presentation and training skills
• Ability to maintain records for customer sites and provide high level feedback to management
• Willingness to travel up to 50%

Preferred Skills/Experience:

• PhD. or equivalent experience preferred (e.g. BA/BS with approx.5 years of experience, MS with approx. 3 years of experience) in Chemistry, Biochemistry, Molecular Biology or Genetics
• Previous customer facing experience
• Hands on proficiency with common molecular biology bench techniques; cell culture experience
• Broad knowledge of genomics or biochemistry
• Single cell laboratory experience is highly desirable
• Ability to work independently and as part of a team towards corporate goals

#LI-REMOTE

#LI-DM1

About the Role:

We are seeking a Senior District Sales Manager, Central Area,who will be responsible for managing Sales Executives in the Mid-West and Canada. The sr. district sales manager will have strong technical knowledge and a strong history of managing sales executives who have account relationships with key thought leaders in the Next Gen Sequencing space.

What you will be doing:

• Develop, execute and monitor the district business plan to meet assigned revenue and strategic objectives.
• Responsible for the direction, support and motivation of the district sales team to meet agreed targets and objectives.
• Routinely forecast, monitor, and control selling and other expenses for the district within assigned expense budgets
• Routinely and accurately forecast customer demand (i.e., product quantities and dollars, orders, shipments)
• To drive a high level of interaction and engagement between other departments (e.g., Marketing, Technical Support) and local sales team & staff to ensure coordination of activities and alignment on common goals
• Talent Acquisition - Responsible for resource planning, recruitment, and hire of resource to support forecasted sales targets
• Talent Development activities to ensure that the sales team has the necessary expertise to successfully perform their jobs, provide ongoing guidance to employees, and career counseling to help employees develop and advance in their careers
• Performance Management - setting performance standards, setting realistic job goals, conducting performance appraisals, and disciplinary action
• Create a sense of urgency and drive accountability within the regional team to meet both financial and strategic goals.
• Responsible for ensuring utilization and compliance in accordance with departmental policies and practices for Salesforce.com (SFDC)

Minimum Qualifications:

• BA/BS in Life Sciences
• A minimum of 7 years of sales, marketing or equivalent experience in the Life Science industry, including capital equipment sales
• A minimum of 5 years of sales management experience in the Life Science industry
• Experience in hiring the best talent, building teams, managing and motivating sales professionals, setting and managing sales targets

Preferred Skills:  

• Must be able to build relationships at a very high level
• MS or equivalent degree in Life Sciences. PhD is a plus.
• Ability to effectively communicate and influence internal and external audiences, using both oral and written communication skills
• Excellent written and oral English skills required

***Ideal location in major Mid-West Hub, preferably Chicago or Ohio***

#LI-AR1

#REMOTE

About the Role:

We are seeking a Sales Executive in the Greater Pacific Northwest / Mountain States, for a field sales-based position responsible for the territory sales plan. The Sales Executive will have strong technical knowledge in the area of Next Gen Sequencing and will demonstrate technical credibility to effectively consult with customers to influence key decisions on technology and product choices. Strong business acumen is required to build successful account and territory plans and translate territory strategy into business results. The ideal candidate will have a strong history of account relationships with key thought leaders in the Next Gen Sequencing space and experience calling on biotech accounts.

What you will be doing:

• Demonstrate technical credibility to consult with customers on technology solutions.
• Demonstrate funnel management skills with strong hunting/prospecting and closing
  skills.
• Commit to rigorous territory planning, market knowledge, both accurate and timely
  forecasting.
• Develop and manages to a business plan to meet or exceed business goals for the territory.
• Understand scientific project needs and business needs of the customer to win the business.
• Consistently and accurately manage sales process including sales forecasting, pipeline management, and sales tracking through the use of the CRM system and other designated IT tools.
• Develop and maintains current knowledge of genetic analysis markets, products, and buying practices required to effectively compete in the assigned territory.
• Utilizes product and application knowledge across the genetic analysis portfolio to successfully conduct selling presentations.
• Assist in the identification and recruitment of new salespeople as required.
• Ensure that customers are fully satisfied.
• Represent the company professionally, ethically, and morally at all times.

*Accounts will be focused on the biotech sector for this position

Minimum Qualifications:

• Bachelor’s degree in Biology, Molecular Biology, Biochemistry or related field; or the equivalent knowledge and experience.
• Minimum of 4 years sales experience in Life Science, with capital equipment experience.
• Extensive knowledge of Next Gen Sequencing.
• Ability to travel as needed to be successful in this field based role.

Preferred Skills:

• A Master’s or PhD degree is desirable.
• Strong desire to win business and establish long term customer relationships.

About the Role:

As the Senior Xenium Sales Specialist, you will be leading the spatial revolution and overseeing the sale of the Xenium in-situ platform and reagents. Using your strong technical knowledge in the spatial field you will be able to demonstrate technical credibility, and effectively consult with customers, helping influence key decisions on technology and product choices. Leveraging your proven business acumen to build successful account and territory plans you will translate territory strategy into business results.  

What you will be doing:
●    Demonstrate technical credibility to consult with customers on technology solutions
●    Execute exceptional funnel management skills with strong hunting/prospecting and closing skills
●    Commitment to rigorous territory planning, market knowledge, both accurate and timely forecasting
●    Develop and manage a business plan to meet or exceed business goals for the assigned territory
●    Understand the scientific projects and business needs of the customer to win the business
●    Consistently and accurately manage the sales process (including sales forecasting, pipeline management, and sales tracking through the use of the CRM system and other designated IT tools)
●    Develop and maintain current knowledge of the spatial/in-situ markets, products, and buying practices required to effectively compete in the assigned territory
●    Employ outstanding communication skills in order to keep both internal and external stakeholders informed
●    Utilize product and application knowledge across the in situ portfolio to successfully conduct selling presentations and close instrument and reagent sales
●    Work collaboratively with the other members of the field organization
●    Work with distributors to drive the Xenium technology (as needed) inclusive of training and joint travel days
●    Represent the company professionally, ethically, and morally at all times
 
Minimum Requirements: 
●    Bachelor’s degree in Biology, Molecular Biology, Biochemistry or related field; or the equivalent knowledge and experience
●    Demonstrable previous multi-year sales experience in Life Science 
●    Ability to travel as needed to be successful in this field-based role, expected to be at least 50% of the time within the territory

Preferred Qualifications: 
●    A Master’s or PhD degree is desirable
●    Proven success in selling capital equipment
●    Strong desire to win business and establish long term customer relationships

#LI-KW1

#LI-REMOTE

About the Role:

As the Senior Xenium Sales Specialist, you will be leading the spatial revolution and overseeing the sale of the Xenium in-situ platform and reagents. Using your strong technical knowledge in the spatial field you will be able to demonstrate technical credibility, and effectively consult with customers, helping influence key decisions on technology and product choices. Leveraging your proven business acumen to build successful account and territory plans you will translate territory strategy into business results.  

What you will be doing:
●    Demonstrate technical credibility to consult with customers on technology solutions
●    Execute exceptional funnel management skills with strong hunting/prospecting and closing skills
●    Commitment to rigorous territory planning, market knowledge, both accurate and timely forecasting
●    Develop and manage a business plan to meet or exceed business goals for the assigned territory
●    Understand the scientific projects and business needs of the customer to win the business
●    Consistently and accurately manage the sales process (including sales forecasting, pipeline management, and sales tracking through the use of the CRM system and other designated IT tools)
●    Develop and maintain current knowledge of the spatial/in-situ markets, products, and buying practices required to effectively compete in the assigned territory
●    Employ outstanding communication skills in order to keep both internal and external stakeholders informed
●    Utilize product and application knowledge across the in situ portfolio to successfully conduct selling presentations and close instrument and reagent sales
●    Work collaboratively with the other members of the field organization
●    Work with distributors to drive the Xenium technology (as needed) inclusive of training and joint travel days
●    Represent the company professionally, ethically, and morally at all times
 
Minimum Requirements: 
●    Bachelor’s degree in Biology, Molecular Biology, Biochemistry or related field; or the equivalent knowledge and experience
●    Demonstrable previous multi-year sales experience in Life Science 
●    Ability to travel as needed to be successful in this field-based role, expected to be at least 50% of the time within the territory

Preferred Qualifications: 
●    A Master’s or PhD degree is desirable
●    Proven success in selling capital equipment
●    Strong desire to win business and establish long term customer relationships

#LI-KW1
#LI-REMOTE

About the Role:

As the Pharma Sales Executive in Northern Germanyyou will bethe commercial lead on a subset of strategically important pharma, biotech and services accounts. Reporting to the regional Sales Manager, you will be responsible for developing and maintaining a seamless partnership to maximise all aspects of the relationship, including adoption and use of 10x products, financial performance and business growth, customer satisfaction, and product/technology development and optimisation.

Assigned to a subset of named large pharma customers, you will be responsible for achieving sales quota while building a long-term strategic partnership with all levels of your customer’s organisation. You will ideally live in the territory and have strong customer relationships within our current market.

What you will be doing:

• Achieve sales growth and objectives within assigned accounts across the entire 10x portfolio.
• Ensuring high levels of customer satisfaction as well as up-sell and cross-sell potential within assigned key accounts to maximise share of wallet
• Set goals for the account team, provide feedback, and facilitate communication between 10x and each account
• Provide business insight and value to retain customers and ensure customer relationships
• Coordinating pre-sales and post-sales follow up
• Understand the competitive dynamics within the account and lead development and implementation of strategies and tactics that best position 10x Genomics technology and products to neutralise competitor growth
• Responsible for maximising the strategic business relationship, both short term and long term, by aligning the customer’s mission and goals with successful utilisation of current and future 10x technology
• Builds and executes strategic account planning with their territory team that develops mutual performance objectives, financial targets, and critical milestones for a one and three-year period
• Work collaboratively with Business Development, Product Marketing, Field Sales, and Field Application Scientists to drive opportunities and awareness in assigned accounts
• Establishes productive, professional relationships with key personnel in assigned customer accounts
• Negotiate all sales opportunities within company established parameters for the assigned key accounts and generate associated sales contracts and quotations
• Manage the sales process including pricing management, project pipeline visibility, product and revenue forecasting, order transactions, and ship schedules
• Provide 10x Sr. leadership & management with regular feedback on account status and key initiatives
• Coordinates the involvement of company personnel, including support, service, and management resources, in order to meet account performance objectives and customers’ expectations
• Navigate orders through the customer purchasing process and provide accurate sales forecasts; while keeping the CRM system up to date for sales opportunities as well as engaged selling activities and market data

Minimum Requirements:

• Bachelor’s degree, or equivalent, in life science, chemistry or business
• In-depth knowledge of the Pharma sector, its buying process and functional interactions
• Proven successful sales experience with a technical product line
• Multi years senior level sales experience in NGS, or Diagnostics / pharma environment
• Demonstrated ability to quickly grasp and master highly technical concepts and articulate them well to others
• Exceptional listening, verbal and written communication skills
• Ability to communicate, present and influence credibly and effectively at all levels of the organisation
• Ability to articulate well and think quick on your feet
• Outstanding relationship building and interpersonal skills
• Proven track record of influencing in a matrix organisation driving for action and consensus
• Results orientated, entrepreneurial and self-motivating
• Willingness to accept heavy travel (50-80%)
• Demonstrated ability to solve problems and work effectively in a team environment
• Proficient with Microsoft Word, Excel and Outlook and CRM database (Salesforce expertise would be an advantage)

#LI-DM1

#LI-remote

About the Role:

What you will be doing:

• Demonstrate technical credibility to consult with customers on technology solutions.
• Demonstrate funnel management skills with strong hunting/prospecting and closing
skills.
• Commit to rigorous territory planning, market knowledge, both accurate and timely
forecasting.

• Develop and manages to a business plan to meet or exceed business goals for the
territory.
• Understand scientific project needs and business needs of the customer to win the
business.
• Consistently and accurately manage sales process including sales forecasting, pipeline
management, and sales tracking through the use of the CRM system and other designated
IT tools.
• Develop and maintains current knowledge of genetic analysis markets, products, and
buying practices required to effectively compete in the assigned territory.
• Utilizes product and application knowledge across the genetic analysis portfolio to
successfully conduct selling presentations.
• Assist in the identification and recruitment of new salespeople as required.1
• Ensure that customers are fully satisfied.
• Represent the company professionally, ethically, and morally at all times.

*Accounts will be focused on the biotech sector for this position

Minimum Qualifications:
• Bachelor’s degree in Biology, Molecular Biology, Biochemistry or related field; or the
equivalent knowledge and experience.
• Minimum of 4 years sales experience in Life Science, with capital equipment
experience.
• Extensive knowledge of Next Gen Sequencing.
• Ability to travel as needed to be successful in this field based role.

Preferred Skills:
• A Master’s or PhD degree is desirable.
• Strong desire to win business and establish long term customer relationships.

#LI-AR1

#REMOTE

The Country Sales Manager, China is responsible for leading all aspect of Sales within China. The Country Sales Manager, China support in all facets of field sales activities, with keen attention toward scaling the organization, executing on strategic plans, exceeding sales goals, and delivering on our corporate vision and core values.

What you will be doing:
• Lead sales team to meet or exceed sales targets in defined sub-region
• Excel in identifying, hiring, and retaining top talented personnel
• Provide excellent leadership, coaching, training, and development to sales teams
• Successfully direct sales managers and their teams in the planning, implementation and execution of strategic plans for effectively positioning and selling of 10x products
• Effectively work with Regional Marketing to plan and execute market development activities aligned with our strategic initiatives
• Work with Marketing to develop and maximize the impact of launch plans for in-line and near-to-market products
• Deliver accurate forecasting in a timely ongoing fashion
• Contribute to corporate planning as required (may include Commission Plans, Strategic Planning, Brand, Contracts/Agreements, Pricing, Business Development, Quality, etc.)
• Provide expert opinion and comprehensive business analysis on business opportunities
• Serve as a main point of contact for interactions with key vendors and agencies
• Excel in promoting a high performance staff through honesty, integrity and commitment to the support and development of the team, organizations, and our customers
• Continually demonstrate excellent executive leadership behaviours and positively partner with all levels of the organization

Minimum Qualifications:
• Proven effective sales management/leadership experience along with demonstrable complex sales within the life science industry
• Biotech/Pharma market experience
• Effective management, interpersonal, communication, negotiation, and problem solving skills, with excellent judgmental and decision making capabilities
• Able to integrate and apply feedback in a professional manner
• Able to prioritize and drive to results with an emphasis on quality
• Strong English verbal, written, presentation, and computer (Excel, Word, PPT, SFDC etc.) skills
• BA or BS (or equivalent)
• In-depth understanding of the sales, sales training, marketing and customer service processes
• In-depth understanding of systems that support and track sales and contract performance
• Travel requirement: minimum 50%

Preferred Skills / Experience:

• Advanced degree desirable (MS, MBA, PhD, MD)

#LI-REMOTE

#LI-DM1

About the Role:

We are seeking a Sales Executive in the Greater Boston area, for a field sales-based position responsible
for the territory sales plan. The Sales Executive will have strong technical knowledge in the area
of Next Gen Sequencing and will demonstrate technical credibility to effectively consult with
customers to influence key decisions on technology and product choices. Strong business
acumen is required to build successful account and territory plans and translate territory strategy
into business results. The ideal candidate will have a strong history of account relationships with
key thought leaders in the Next Gen Sequencing space and experience calling on biotech accounts.

What you will be doing:

• • Demonstrate technical credibility to consult with customers on technology solutions.
    • Demonstrate funnel management skills with strong hunting/prospecting and closing
    skills.
    • Commit to rigorous territory planning, market knowledge, both accurate and timely
    forecasting.
  • Develop and manages to a business plan to meet or exceed business goals for the
    territory.
    • Understand scientific project needs and business needs of the customer to win the
    business.
    • Consistently and accurately manage sales process including sales forecasting, pipeline
    management, and sales tracking through the use of the CRM system and other designated
    IT tools.
    • Develop and maintains current knowledge of genetic analysis markets, products, and
    buying practices required to effectively compete in the assigned territory.
    • Utilizes product and application knowledge across the genetic analysis portfolio to
    successfully conduct selling presentations.
    • Assist in the identification and recruitment of new salespeople as required.
    • Ensure that customers are fully satisfied.
    • Represent the company professionally, ethically, and morally at all times.

*Accounts will be focused on the biotech sector for this position

Minimum Qualifications:
• Bachelor’s degree in Biology, Molecular Biology, Biochemistry or related field; or the
equivalent knowledge and experience.
• Minimum of 4 years sales experience in Life Science, with capital equipment
experience.
• Extensive knowledge of Next Gen Sequencing.
• Ability to travel as needed to be successful in this field based role.

Preferred Skills:
• A Master’s or PhD degree is desirable.
• Strong desire to win business and establish long term customer relationships.

#LI-AR1

#REMOTE

About the Role:

We are seeking a Sales Executive in the San Francisco Bay Area, for a field sales-based position responsible
for the territory sales plan. The Sales Executive will have strong technical knowledge in the area
of Next Gen Sequencing and will demonstrate technical credibility to effectively consult with
customers to influence key decisions on technology and product choices. Strong business
acumen is required to build successful account and territory plans and translate territory strategy
into business results. The ideal candidate will have a strong history of account relationships with
key thought leaders in the Next Gen Sequencing space.

What you will be doing:

• Demonstrates technical credibility to consult with customers on technology solutions.
• Demonstrates funnel management skills with strong hunting/prospecting and closing
skills.
• Commitment to rigorous territory planning, market knowledge, both accurate and timely
forecasting.
• Develops and manages to a business plan to meet or exceed business goals for the
territory.
• Understands scientific project needs and business needs of the customer to win the
business.
• Consistently and accurately manages sales process including sales forecasting, pipeline
management, and sales tracking through the use of the CRM system and other designated
IT tools.
• Develops and maintains current knowledge of genetic analysis markets, products, and
buying practices required to effectively compete in the assigned territory.
• Utilizes product and application knowledge across the genetic analysis portfolio to
successfully conduct selling presentations.
• Assists in the identification and recruitment of new salespeople as required.
• Ensure that customers are fully satisfied.
• Represent the company professionally, ethically, and morally at all times.

Minimum Qualifications:
• Bachelor’s degree in Biology, Molecular Biology, Biochemistry or related field; or the
equivalent knowledge and experience.
• Minimum of 6 years sales experience in Life Science, with capital equipment
experience.
• Extensive knowledge of Next Gen Sequencing.
• Ability to travel as needed to be successful in this field based role.

Preferred Skills:
• A Master’s or PhD degree is desirable.
• Strong desire to win business and establish long term customer relationships.

#LI-AR1

#REMOTE