Job Description

This is a full-time virtual (work-from-home) Customer Support contractor position in Mexico. You will be working with English-speaking and Spanish-speaking customers in the USA and Canada. We’re looking for team players who bring a desire to have an impact on the organization and are ready to grow into upper-level positions quickly.

Qualifications

You must be fluent in both English and Spanish, tech-savvy, and have at least 1 year of experience in customer support or sales roles serving English-speaking cusotmers. Familiarity with Zendesk Support is a plus. The previous residence in the US is a big plus. Must be able to pass a background check. 

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Job Description

This is a full-time remote Full Stack Developer position. We are expanding our team with developers who can help us improve and expand our existing line of products. You will collaborate directly with our CTO and iterate on solutions.

Our primary requirement is for a full-stack developer with at least three years of Angular 2+ and Node.js experience.

Qualifications

Required:

• At least 5+ years of experience in web development
• Angular with at least 3 years of experience
• Node.js with at least 3 years of experience
• Intermediate English (our dev team is Russian-speaking, but documentation is in English)

Preferred but not required:

• Ionic
• CouchDB (or MongoDB)

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Job Description

This is a full-time remote (work-from-home) Customer Support Agent position. In this role, you will be part of our customer support team, providing front-line support (and occasionally sales assistance) to English-speaking, Spanish-speaking, and Russian-speaking drivers and fleet managers located in the USA and Canada.

You will learn to proactively identify the areas for product/service improvements and participate in implementations of solutions to increase customer satisfaction, user growth and retention. We’re looking for team players who bring a desire to have an impact on the organization and are ready to grow into upper-level positions quickly.

Qualifications

•You must be fluent, clear and concise communicator (oral and written) in English, Russian and Spanish. You have at least 1 year of experience in customer support (or sales) role servicing English-speaking customers.

•You are tech-savvy and familiar with basic smartphone/tablet configurations.

•You will need a reliable access to hight-speed internet and provide your own laptop or desktop computer with a head-set (required for making/receiving phone calls from our Helpdesk/CRM).

•Familiarity with Helpdesk/CRM software such as Zendesk is a plus, but not required.

•Familiarity with a trucking/logistics industry is a plus, but not required.

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Job Description

This is a full-time remote Copywriter/Content Manager position. You will develop unique SEO content for our website and create compelling copy for email campaigns and other marketing materials. Collaborate with our SEO specialist to integrate keywords and devise article plans, add articles and images to WordPress drafts, and maintain high-quality standards through editing and proofreading.

Qualifications

Required:

• Experience in SEO copywriting in English.

• Proven experience as a copywriter with a portfolio showcasing your work.

• Excellent writing, editing, and proofreading skills with an eye for detail.

• High level of English proficiency.

Preferred but not required:

• Experience with WordPress or other CMS.

• Experience in marketing copywriting.

• Experience with ChatGPT.

• Experience in the tech/SAAS.

• Link building skills and an understanding of its role in enhancing our website’s authority and search engine ranking.

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