TetraScience is the Scientific Data and AI Cloud company with a mission to radically improve and extend human life. TetraScience combines the world's only open, purpose-built, and collaborative scientific data and AI cloud with deep scientific expertise across the value chain to accelerate and improve scientific outcomes. TetraScience is catalyzing the Scientific AI revolution by designing and industrializing AI-native scientific data sets, which it brings to life in a growing suite of next generation lab data management products, scientific use cases, and AI-based outcomes.

Our core values, defined and embodied by Tetra Leadership, are designed to guide our behaviors, actions, and decisions such that we operate as one. We are looking to add individuals to our team that demonstrate and also embody the following values:

• Transparency and Context- We execute on our ambitious mission by starting with radical data transparency and business context. We openly and proactively share all vital data and make it actionable, so our employees and stakeholders can solve any problem presented to them.
• Trust and Collaboration- We are committed to always communicating openly and honestly at every level of the organization, functionally, cross-functionally, internally, and externally. Empowering our employees will drive positive change across our entire ecosystem.
• Fearlessness and Resilience- We must be fearless and resilient to fulfill our potential. We proactively run toward challenges of all types, we unblinkingly acknowledge and confront the brutal facts - which all innovative growth companies invariably face – and we embrace uncertainty and take calculated risks.
• Alignment with Customers- We know that our customers' success is our success. We are honored and humbled by their commitment to us, and we are completely committed to ensuring they achieve their mission to unlock the world’s most important scientific innovations.
• Commitment to Craft- We take our craft seriously and seek to be best-in-class in all we do, regardless of our functional role, seniority, or tenure. We are members of one team that combines intellectual horsepower and curiosity, humility, and empathy to ensure we are always learning and evolving.
• Equality of Opportunity- We cannot imagine our journey without a workforce which reflects humanity’s diversity. We seek out the best of the best who bring with them unique and invaluable perspectives and talents and embody our common values - regardless of gender, ethnicity, race, or age.

• Deliver an elite customer experience by employing a customer-centric approach
• Own all aspects of customer relationships including retention, expansion and satisfaction (measured by NPS & CSAT)
• Manage the renewal experience and identify and define new scientific business case opportunities aligned to the customers’ objectives and vision with support from Tetra scientific team members where appropriate
• Experience implementing customer success metrics around adoption, expansion and retention
• Experience running QBR's and speed to value presentations
• Proactive outreach and engagement with TetraScience’s existing customers to ensure continued adoption and satisfaction.
• Manage customer onboarding with responsibility spanning your accounts’ entire customer journey and experience with TetraScience including design and execution of personalized customer success plan
• Build close relationships with customers to understand their needs with the goal of maximizing value
• Capture and analyze customer feedback to navigate the resolutions of issues in a timely manner
• Collaborate with internal stakeholders such as sales, delivery engineers, and Product to analyze customer feedback and guide customer success
• Collaborate with theTetra Product team to advocate for customer’s feedback and incorporate insights into Tetra product roadmap
• Own key success metrics such as NPS, CSAT, and Success Plan objectives on customer health through timely status updates and customer reviews
• Leverage data insights to manage progress, performance, and priorities

What you have done:

• Experience in a cloud data customer success team is required
• Absolute customer-centric mindset and meticulous attention to details
• Excellent communicator to align with sales, marketing, and engineering stakeholders
• Minimal 7+ years of Customer Success, Professional Services, or Consulting experience in an Enterprise SaaS environment with the ability to forge relationships with users, decision makers, and influential stakeholders
• Required: An understanding of software development and cloud-based data infrastructure (AWS, GCP, Azure)
• Ability to translate customer requests into Product requests
• Ability to immediately interface and build trust with Senior Level Business, Scientific and IT leaders in top-tier BioPharma companies
• Desire to deliver an elite customer experience
• Self-motivated, self-aware, independent, adaptable, and can thrive in a fast-paced startup environment with evolving processes and workflows
• Ability to travel on occasion to customer sites for in-person meetings and workshops. Estimated travel 10-20% depending on customer needs.
• Preferred: General understanding of Life Sciences R&D processes and scientific concepts
• Preferred: General understanding of SQL and table design
• Preferred: BS or M.Sc. in Biology, Biotechnology, Bioengineering or Information Technology and/or 5+ years experience in Life Sciences, SaaS/PaaS or software-based tech company

• Competitive Salary and equity in a fast-growing company.
• Supportive, team-oriented culture of continuous improvement.
• Generous paid time off (PTO).
• 100% employer paid benefits for all eligible employees.
• Flexible working arrangements - Remote work.

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Who We Are 

TetraScience is the Scientific Data and AI Cloud company with a mission to radically improve and extend human life. TetraScience combines the world's only open, purpose-built, and collaborative scientific data and AI cloud with deep scientific expertise across the value chain to accelerate and improve scientific outcomes. TetraScience is catalyzing the Scientific AI revolution by designing and industrializing AI-native scientific data sets, which it brings to life in a growing suite of next generation lab data management products, scientific use cases, and AI-based outcomes. For more information, please visit tetrascience.com.

Our core values are designed to guide our behaviors, actions, and decisions such that we operate as one. We are looking to add individuals to our team that demonstrate the following values:

• Transparency and Context- We execute on our ambitious mission by starting with radical data transparency and business context. We openly and proactively share all vital data and make it actionable, so our employees and stakeholders can solve any problem presented to them.
• Trust and Collaboration- We are committed to always communicating openly and honestly at every level of the organization, functionally, cross-functionally, internally, and externally. Empowering our employees will drive positive change across our entire ecosystem.
• Fearlessness and Resilience- We must be fearless and resilient to fulfill our potential. We proactively run toward challenges of all types, we unblinkingly acknowledge and confront the brutal facts - which all innovative growth companies invariably face – and we embrace uncertainty and take calculated risks.
• Alignment with Customers- We know that our customers' success is our success. We are honored and humbled by their commitment to us, and we are completely committed to ensuring they achieve their mission to unlock the world’s most important scientific innovations.
• Commitment to Craft- We take our craft seriously and seek to be best-in-class in all we do, regardless of our functional role, seniority, or tenure. We are members of one team that combines intellectual horsepower and curiosity, humility, and empathy to ensure we are always learning and evolving.
• Equality of Opportunity- We cannot imagine our journey without a workforce which reflects humanity’s diversity. We seek out the best of the best who bring with them unique and invaluable perspectives and talents and embody our common values - regardless of gender, ethnicity, race, or age.

What You Will Do

• Validate product direction by conducting UX research, design, and prototyping of multiple ideas quickly, often with customers, to validate product directions
• Understand user workflows and pain points by working with customers, our SciBorgs and field teams to turn ambiguous problems our customers are facing into concrete experiences 
• Own the design and technical UX solution for high-impact initiatives from research through implementation
• Create wireframes, prototypes, design patterns that address the specific needs of one of our key personas (Lab Scientists, Scientific Data Engineer, Data Scientist, Platform Administrator, Support and Audit)
• Lead autonomously with influence, collaborating effectively with cross-functional teams to shape a user-centric design vision and strategy, applying strategic thinking to effectively communicate the value of key solutions.

• 10+ years of relevant design experience in visual design, interaction, and product design. 
• Experience working in complex platform environments, experience working in nascent product spaces, using design as a tool to drive product strategy, plus for enterprise pharma or life sciences experience.
• A strong portfolio of relevant design work that conveys an ability to ship successful products
• Experienced at conducting UX experiments or tests, and leverage quantitative data to inform product and design decisions
• Experience collaborating closely with engineering teams
• Experience designing data-rich UX
• Comfortable presenting work to customer and senior stakeholders 
• Strong Communicator. You communicate clearly and persuasively in multiple mediums with product managers, engineers, stakeholders, and customers.  
• Cross-Functional Player. You can work with diverse stakeholders to set expectations, report progress, and influence outcomes. 

• 100% employer paid benefits for all eligible employees and immediately family members.
• 401K
• Unlimited paid time off (PTO)
• Flexible working arrangements
• Company paid Life Insurance, LTD/STD

No visa sponsorship is available for this position

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Who We Are 

TetraScience is the Scientific Data and AI Cloud company with a mission to radically improve and extend human life. TetraScience combines the world's only open, purpose-built, and collaborative scientific data and AI cloud with deep scientific expertise across the value chain to accelerate and improve scientific outcomes. TetraScience is catalyzing the Scientific AI revolution by designing and industrializing AI-native scientific data sets, which it brings to life in a growing suite of next generation lab data management products, scientific use cases, and AI-based outcomes. For more information, please visit tetrascience.com.

Our core values are designed to guide our behaviors, actions, and decisions such that we operate as one. We are looking to add individuals to our team that demonstrate the following values:

• Transparency and Context- We execute on our ambitious mission by starting with radical data transparency and business context. We openly and proactively share all vital data and make it actionable, so our employees and stakeholders can solve any problem presented to them.
• Trust and Collaboration- We are committed to always communicating openly and honestly at every level of the organization, functionally, cross-functionally, internally, and externally. Empowering our employees will drive positive change across our entire ecosystem.
• Fearlessness and Resilience- We must be fearless and resilient to fulfill our potential. We proactively run toward challenges of all types, we unblinkingly acknowledge and confront the brutal facts - which all innovative growth companies invariably face – and we embrace uncertainty and take calculated risks.
• Alignment with Customers- We know that our customers' success is our success. We are honored and humbled by their commitment to us, and we are completely committed to ensuring they achieve their mission to unlock the world’s most important scientific innovations.
• Commitment to Craft- We take our craft seriously and seek to be best-in-class in all we do, regardless of our functional role, seniority, or tenure. We are members of one team that combines intellectual horsepower and curiosity, humility, and empathy to ensure we are always learning and evolving.
• Equality of Opportunity- We cannot imagine our journey without a workforce which reflects humanity’s diversity. We seek out the best of the best who bring with them unique and invaluable perspectives and talents and embody our common values - regardless of gender, ethnicity, race, or age.

What You Will Do

As Manager of Product Marketing at TetraScience, you will play a key role creating product messaging, pricing/packaging, sales tools and customer-facing content to communicate the value of Tetrascience's category-defining Tetra Scientific Data and AI Cloud. You will be responsible for developing targeted messaging for key technical personas, including IT, Data Engineers and Data Scientists. You will maintain detailed knowledge of the TetraScience Data Platform and full-stack, and ensure we effectively articulate the capabilities, differentiation, and business value of TetraScience solutions through all channels to the above personas to drive new business and existing customer expansion. This position will work cross-functionally to help bring together Sales, Marketing, Product Management, Engineering and Partners.

• Product messaging and positioning:Develop core messaging and positioning to succinctly describe the category, product capabilities and unique platform value to technical audiences, including IT and Data teams.
• Product pricing and packaging: Develop, maintain and evolve new pricing/packaging models to sell the full value of TetraScience’s platform and full-stack solution offerings. Collaborate with Sales to test and refine models based on  customer feedback and market insights, ensuring alignment with value delivery. 
• Sales and Partner enablement: Enable and equip the direct sales force and partners with crucial sales tools, live training and resources that allows them to communicate the platform’s technical capabilities and value to customers. Create technical content like demos (with Enablement), presentations and FAQs to assist in the sales process.
• Campaigns and Content: Work closely with Demand Gen to define campaign strategies consistent with core messaging pillars. Deliver customer-facing technical marketing content (e.g. whitepapers, , ROI calculators, blogs, white papers, solution briefs, eBooks, website copy, videos, and webinars) that attracts and engages our target personas while fueling broader marketing programs. 
• Launches: Support product launches and updates for both internal and external audiences. Coordinate cross-functional teams to maximize the impact of launches.
• Competitive Intelligence:Be deeply knowledgeable of key competitors’ strengths/weaknesses and reasons for competitive wins/losses (including in-house or custom development) and create tools that enable Sales to successfully beat the competition.

What You Have Done

• Deeply technical with professional experience in data product and modern data stack.
• Strong capability for synthesizing information to coherent framework and decision making
• 5+ years of data/cloud product marketing experience (or related experience in product management, solutions architect) in a software/technology environment
• Experience working with an enterprise customer base and sales force.
• Excellent written and verbal communication skills. Excellent B2B storyteller and presenter.
• Strong project management skills, with acute attention to detail with proactive communication.
• Experience with scientific research, scientific data, lab workflow is a plus

• 100% employer-paid benefits for all eligible employees and immediate family members
• Unlimited paid time off (PTO)
• 401K
• Flexible working arrangements - Remote work
• Company paid Life Insurance, LTD/STD

See more jobs at TetraScience

Apply for this job

Who We Are

TetraScience is the Scientific Data and AI Cloud company with a mission to radically improve and extend human life. TetraScience combines the world's only open, purpose-built, and collaborative scientific data and AI cloud with deep scientific expertise across the value chain to accelerate and improve scientific outcomes. TetraScience is catalyzing the Scientific AI revolution by designing and industrializing AI-native scientific data sets, which it brings to life in a growing suite of next generation lab data management products, scientific use cases, and AI-based outcomes. For more information, please visit tetrascience.com.

Our core values are designed to guide our behaviors, actions, and decisions such that we operate as one. We are looking to add individuals to our team that demonstrate the following values:

• Transparency and Context- We execute on our ambitious mission by starting with radical data transparency and business context. We openly and proactively share all vital data and make it actionable, so our employees and stakeholders can solve any problem presented to them.
• Trust and Collaboration- We are committed to always communicating openly and honestly at every level of the organization, functionally, cross-functionally, internally, and externally. Empowering our employees will drive positive change across our entire ecosystem.
• Fearlessness and Resilience- We must be fearless and resilient to fulfill our potential. We proactively run toward challenges of all types, we unblinkingly acknowledge and confront the brutal facts - which all innovative growth companies invariably face – and we embrace uncertainty and take calculated risks.
• Alignment with Customers- We know that our customers' success is our success. We are honored and humbled by their commitment to us, and we are completely committed to ensuring they achieve their mission to unlock the world’s most important scientific innovations.
• Commitment to Craft- We take our craft seriously and seek to be best-in-class in all we do, regardless of our functional role, seniority, or tenure. We are members of one team that combines intellectual horsepower and curiosity, humility, and empathy to ensure we are always learning and evolving.
• Equality of Opportunity- We cannot imagine our journey without a workforce which reflects humanity’s diversity. We seek out the best of the best who bring with them unique and invaluable perspectives and talents and embody our common values - regardless of gender, ethnicity, race, or age.

Who You Are

You thrive on working well with others. You make the people around you better. You love to collaborate with fellow engineers, managers, designers, user researchers, executives, customers and inspire them to do their best. You relentlessly strive to excel in your craft. You take pride in your craft and are passionate about continuously improving both what we deliver and how we deliver our products to the customers. You take ownership of all the aspects of software design and architecture deliverables you are working on. You consistently seek understanding and clarity. You look at every interaction as an opportunity to learn. You aren’t afraid to ask questions. You have the humility and confidence to not be the smartest person in the room.

In this critical leadership role you will own the technical strategy and the architecture. You will work closely with product, engineering, and executive leadership team to ensure that product strategy and execution are in concert with the overall architecture plan. This role will lead a small team of architects in forming the architecture decisions and partnering with the engineering team on implementation.

What You Will Do

• Own the platform architecture
• Support and advise product and engineering leadership regarding technical and architectural feasibility, implications, readiness, security and compliance
• Provide key inputs into technology evaluation and technology planning activities
• Drive architecture discussions with partners like Google, Databricks, and Snowflake
• Communicate the architecture to the engineering and product teams, customers, and stakeholders
• Mentor and train other team member on design techniques, systems architecture and coding standards
• Drive innovations that improve the scalability, availability, resiliency, and performances of services and products
• Stay on the cutting edge of emerging technology, forging key relationships with peers
• Provide thought leadership and represent TetraScience at industry and technology conferences

• 10+ years’ experience designing and building highly scalable, data platforms
• Significant experience with AWS, Services-Architecture and web-scale design patterns
• Proven track-record of success developing product strategy within a start-up environment
• Hands on experience in building data platforms
• Experience with ETL, data integration, data pipelines and lake house architectures
• Extremely high learn-and-curious character traits who excels at achievement
• Experience in Databricks, Snowflake, Google, Azure is a plus
• Excellent problem solving, collaboration and communication skills, both verbal and written
• Ability and desire for transparent communication and influence at the executive level
• Have an entrepreneurial spirit and bring ideas to the table
• A proven track record of influencing organizational change from an enterprise architecture perspective over a sustained period without steamrolling or frustration
• Experience in life sciences or working for Biopharma companies is a big plus

• 100% employer-paid benefits for all eligible employees and immediate family members
• Unlimited paid time off (PTO)
• 401K
• Flexible working arrangements - Remote work
• Company paid Life Insurance, LTD/STD
• A culture of continuous improvement where you can grow your career and get coaching

We are not currently providing visa sponsorship for this position

See more jobs at TetraScience

Apply for this job

Who We Are

TetraScience is the Scientific Data and AI Cloud company with a mission to radically improve and extend human life. TetraScience combines the world's only open, purpose-built, and collaborative scientific data and AI cloud with deep scientific expertise across the value chain to accelerate and improve scientific outcomes. TetraScience is catalyzing the Scientific AI revolution by designing and industrializing AI-native scientific data sets, which it brings to life in a growing suite of next generation lab data management products, scientific use cases, and AI-based outcomes. For more information, please visit tetrascience.com.

Our core values are designed to guide our behaviors, actions, and decisions such that we operate as one. We are looking to add individuals to our team that demonstrate the following values:

• Transparency and Context- We execute on our ambitious mission by starting with radical data transparency and business context. We openly and proactively share all vital data and make it actionable, so our employees and stakeholders can solve any problem presented to them.
• Trust and Collaboration- We are committed to always communicating openly and honestly at every level of the organization, functionally, cross-functionally, internally, and externally. Empowering our employees will drive positive change across our entire ecosystem.
• Fearlessness and Resilience- We must be fearless and resilient to fulfill our potential. We proactively run toward challenges of all types, we unblinkingly acknowledge and confront the brutal facts - which all innovative growth companies invariably face – and we embrace uncertainty and take calculated risks.
• Alignment with Customers- We know that our customers' success is our success. We are honored and humbled by their commitment to us, and we are completely committed to ensuring they achieve their mission to unlock the world’s most important scientific innovations.
• Commitment to Craft- We take our craft seriously and seek to be best-in-class in all we do, regardless of our functional role, seniority, or tenure. We are members of one team that combines intellectual horsepower and curiosity, humility, and empathy to ensure we are always learning and evolving.
• Equality of Opportunity- We cannot imagine our journey without a workforce which reflects humanity’s diversity. We seek out the best of the best who bring with them unique and invaluable perspectives and talents and embody our common values - regardless of gender, ethnicity, race, or age.

What You'll Do

Are you a self-starter who thrives on setting and exceeding goals? Do you have a hunger for success and a passion for driving new business opportunities? TetraScience is seeking a motivated Business Development Representative (BDR) who is ready to hit the ground running, make an immediate impact, and help fuel our growth.

• Prospect new business opportunities via cold calling, email outreach, and social selling
• Qualify inbound leads and identify high-potential prospects for our sales team
• Generate meetings and nurture early-stage opportunities to fuel our sales pipeline
• Work closely with our Account Executives to develop strategies for winning new business
• Track and manage your activity using tools like Salesforce, Outreach, and LinkedIn Sales Navigator
• Achieve or exceed your monthly targets for outbound activity, meetings booked, and sales opportunities created

Who You Are

• Hungry and Ambitious: You’re early in your sales career and hungry to prove yourself. You thrive in a fast-paced environment and are motivated by hitting—and surpassing—your targets.
• Results-Driven: You’re excited about making money and understand that the harder you work, the more successful you will be.
• A Go-Getter:You don’t wait for someone to tell you what to do—you identify opportunities and go after them. You take initiative and aren't afraid of hard work.
• Resilient and Tenacious:Sales is tough, and you know it. You can handle rejection, learn from setbacks, and continuously improve.
• Coachable: You crave feedback and are always looking for ways to improve your craft. You're driven by personal growth and take ownership of your own development.

What You Have Done

• 1-3 years of professional experience in a sales or customer-facing role
• Strong written and verbal communication skills
• Experience in Sales development in Technology, Life Sciences and/or STEM
• Ability to thrive in a high-energy, performance-driven environment
• Familiarity with CRM systems (Salesforce preferred) and sales engagement tools (SalesLoft, Outreach)
• A passion for technology and innovation in the life sciences space is a plus

Why TetraScience?

• Competitive base salary with a lucrative commission structure
• A culture of continuous learning and development
• The opportunity to work in a high-growth, market-leading company in the scientific data space
• Fast track to career growth and promotion based on performance

TetraScience is looking for hungry individuals who are ready to prove themselves.If you're ready to take the first step in your sales career and work with a company that rewards hard work and dedication, apply today!

• 100% employer-paid benefits for all eligible employees and immediate family members
• Unlimited paid time off (PTO)
• 401K
• Flexible working arrangements - Remote work
• Company paid Life Insurance, LTD/STD

See more jobs at TetraScience

Apply for this job

Who We Are

TetraScience is the Scientific Data and AI Cloud company with a mission to radically improve and extend human life. TetraScience combines the world's only open, purpose-built, and collaborative scientific data and AI cloud with deep scientific expertise across the value chain to accelerate and improve scientific outcomes. TetraScience is catalyzing the Scientific AI revolution by designing and industrializing AI-native scientific data sets, which it brings to life in a growing suite of next generation lab data management products, scientific use cases, and AI-based outcomes. For more information, please visit tetrascience.com.

Our core values are designed to guide our behaviors, actions, and decisions such that we operate as one. We are looking to add individuals to our team that demonstrate the following values:

• Transparency and Context- We execute on our ambitious mission by starting with radical data transparency and business context. We openly and proactively share all vital data and make it actionable, so our employees and stakeholders can solve any problem presented to them.
• Trust and Collaboration- We are committed to always communicating openly and honestly at every level of the organization, functionally, cross-functionally, internally, and externally. Empowering our employees will drive positive change across our entire ecosystem.
• Fearlessness and Resilience- We must be fearless and resilient to fulfill our potential. We proactively run toward challenges of all types, we unblinkingly acknowledge and confront the brutal facts - which all innovative growth companies invariably face – and we embrace uncertainty and take calculated risks.
• Alignment with Customers- We know that our customers' success is our success. We are honored and humbled by their commitment to us, and we are completely committed to ensuring they achieve their mission to unlock the world’s most important scientific innovations.
• Commitment to Craft- We take our craft seriously and seek to be best-in-class in all we do, regardless of our functional role, seniority, or tenure. We are members of one team that combines intellectual horsepower and curiosity, humility, and empathy to ensure we are always learning and evolving.
• Equality of Opportunity- We cannot imagine our journey without a workforce which reflects humanity’s diversity. We seek out the best of the best who bring with them unique and invaluable perspectives and talents and embody our common values - regardless of gender, ethnicity, race, or age.

What You Will Do

The TetraScience Senior Program Manager will report to the Professional Servicesteam and will be responsible for the management of implementations and services of the Tetra Data Platform for new clients. This entails oversight throughout each project to ensure TetraScience meets or exceeds client expectations in a continuous improvement environment.

• The Senior Program Manager responsibilities will include the following: client/internal project kick-off meetings, client update meetings, resource planning, timeline and deliverables management, oversight to financial aspects of services and project closure.
• The Senior Program Manager will be responsible for working closely with internal and external stakeholders to ensure deliverables are managed to the clients’ expectations.
• The Senior Program Manager will manage clients on scope and change requests, project governance, and identify and mitigate risk.

• 5+ years of Program Management experience in a Professional Services setting, implementing complex technical solutions.
• 5+ years of Public Cloud (AWS, GCP, or Azure) or Enterprise software experience.
• Demonstrated capability to effectively engage in C-level relationships, in a client facing role.
• Measurable past performance of efficiently managing the delivery and support of multiple simultaneous projects by leveraging project management tools.
• Demonstrated collaborative communication and influencing skills.

Ideal If You Have

• Deep experience in Life Sciences and Pharma workflows, especially surrounding drug design and development, biologics, automation, or new modalities.
• Thrives in an environment with multiple simultaneous efforts across diverse experiences.
• Bachelor’s degree in Computer Science, Chemistry, Business, or related field; or equivalent work experience.
• Strong on PM implementation exposure to a cloud environment, specifically AWS is a compelling advantage.
• Proven project/program leadership experience in an agile, customer-facing deployment environment.
• Highly effective verbal and written communication skills; ability to explain technical information in non-technical language to drive progress.
• Ability to distill and present complex information to a wide range of stakeholders.
• Knowledge or understanding of GxP compliance-related activities such as Good Laboratory Practices (GLP) is ideal.

• 100% employer-paid benefits for all eligible employees and immediate family members
• Unlimited paid time off (PTO)
• 401K
• Flexible working arrangements - Remote work + office as needed
• Company paid Life Insurance, LTD/STD

We are not currently providing visa sponsorship for this position

See more jobs at TetraScience

Apply for this job

TetraScience is the Scientific Data and AI Cloud company with a mission to radically improve and extend human life. TetraScience combines the world's only open, purpose-built, and collaborative scientific data and AI cloud with deep scientific expertise across the value chain to accelerate and improve scientific outcomes. TetraScience is catalyzing the Scientific AI revolution by designing and industrializing AI-native scientific data sets, which it brings to life in a growing suite of next generation lab data management products, scientific use cases, and AI-based outcomes. For more information, please visit tetrascience.com.

Our core values are designed to guide our behaviors, actions, and decisions such that we operate as one. We are looking to add individuals to our team that demonstrate the following values:

• Transparency and Context- We execute on our ambitious mission by starting with radical data transparency and business context. We openly and proactively share all vital data and make it actionable, so our employees and stakeholders can solve any problem presented to them.
• Trust and Collaboration- We are committed to always communicating openly and honestly at every level of the organization, functionally, cross-functionally, internally, and externally. Empowering our employees will drive positive change across our entire ecosystem.
• Fearlessness and Resilience- We must be fearless and resilient to fulfill our potential. We proactively run toward challenges of all types, we unblinkingly acknowledge and confront the brutal facts - which all innovative growth companies invariably face – and we embrace uncertainty and take calculated risks.
• Alignment with Customers- We know that our customers' success is our success. We are honored and humbled by their commitment to us, and we are completely committed to ensuring they achieve their mission to unlock the world’s most important scientific innovations.
• Commitment to Craft- We take our craft seriously and seek to be best-in-class in all we do, regardless of our functional role, seniority, or tenure. We are members of one team that combines intellectual horsepower and curiosity, humility, and empathy to ensure we are always learning and evolving.
• Equality of Opportunity- We cannot imagine our journey without a workforce which reflects humanity’s diversity. We seek out the best of the best who bring with them unique and invaluable perspectives and talents and embody our common values - regardless of gender, ethnicity, race, or age.

What You Will Do

• Work with the customers and address any product related issues
• Partner with the account teams to drive product adoption and improve customer satisfaction
• Drive customer issues to resolution, identify workarounds to unblock customers either individually or by partnering with product and the engineering teams.
• Identify product and documentation improvements and partner with the product and engineering teams to deliver them
• Develop diagnostic tools, scripts, benchmarks, and run books to scale yourself individually, and help customer engineering diagnose, troubleshoot, and fix issues where appropriate and reduce MTTR

• 7+ years of experience with a proven track record of excellence in customer engineering and SRE teams
• Experience resolving technical support issues and escalations efficiently
• Troubleshooting experience with API and various types of integration at scale in AWS
• Experience with CloudNative platforms and applications, Micro-services, and containerized deployments
• Experience with in Databases, NoSQL, Queueing Service, and Elastic Search
• Experience in one or more of the scripting or programming languages: Python, PHP, JavaScript, React, Go or Java
• Demonstrated experience of debugging software reliability issues in a distributed environment
• Excellent interpersonal and communications skills.
• Curious, collaborative, self driven, innovative, and willing to take initiative.
• Bachelor's degree in engineering, or technical related field
• Experience in science or Biopharma a plus

• Competitive Salary and equity in a fast-growing company.
• Supportive, team-oriented culture of continuous improvement.
• Generous paid time off (PTO).
• Flexible working arrangements - Remote work.

#LIRemote

See more jobs at TetraScience

Apply for this job

Who We Are

TetraScience is the Scientific Data and AI Cloud company with a mission to radically improve and extend human life. TetraScience combines the world's only open, purpose-built, and collaborative scientific data and AI cloud with deep scientific expertise across the value chain to accelerate and improve scientific outcomes. TetraScience is catalyzing the Scientific AI revolution by designing and industrializing AI-native scientific data sets, which it brings to life in a growing suite of next generation lab data management products, scientific use cases, and AI-based outcomes. For more information, please visit tetrascience.com.

Our core values are designed to guide our behaviors, actions, and decisions such that we operate as one. We are looking to add individuals to our team that demonstrate the following values:

• Transparency and Context- We execute on our ambitious mission by starting with radical data transparency and business context. We openly and proactively share all vital data and make it actionable, so our employees and stakeholders can solve any problem presented to them.
• Trust and Collaboration- We are committed to always communicating openly and honestly at every level of the organization, functionally, cross-functionally, internally, and externally. Empowering our employees will drive positive change across our entire ecosystem.
• Fearlessness and Resilience- We must be fearless and resilient to fulfill our potential. We proactively run toward challenges of all types, we unblinkingly acknowledge and confront the brutal facts - which all innovative growth companies invariably face – and we embrace uncertainty and take calculated risks.
• Alignment with Customers- We know that our customers' success is our success. We are honored and humbled by their commitment to us, and we are completely committed to ensuring they achieve their mission to unlock the world’s most important scientific innovations.
• Commitment to Craft- We take our craft seriously and seek to be best-in-class in all we do, regardless of our functional role, seniority, or tenure. We are members of one team that combines intellectual horsepower and curiosity, humility, and empathy to ensure we are always learning and evolving.
• Equality of Opportunity- We cannot imagine our journey without a workforce which reflects humanity’s diversity. We seek out the best of the best who bring with them unique and invaluable perspectives and talents and embody our common values - regardless of gender, ethnicity, race, or age.

What You Will Do

• Collaborate with product and engineering teams to drive and enhance the entire lifecycle of our products, from design and development to deployment and operation.
• Deploy and troubleshoot our products in clients' AWS environments, ensuring smooth integration and optimal performance.
• Develop infrastructure-as-code (IaC) software layers, scripts, deployment frameworks, monitors, and self-healing tools to automate processes and improve efficiency.
• Assist the software engineering team in building accurate monitoring and metrics systems for applications before they go into production.
• Manage the internal AWS environments and network, ensuring stability, security, and scalability.
• Participate in meetings with potential clients, working alongside solution architects to address their questions and concerns regarding integration of our products into their network and AWS accounts.
• Maintain up-to-date documentation on deployments, processes, and standard operating procedures.

• Bachelor's degree in Computer Science, Engineering, or a related field; or equivalent practical experience.
• At least 5 years of professional experience as a DevOps Engineer or in a similar role.
• Extensive experience with Amazon Web Services (AWS), including AWS certifications.
• Strong proficiency in infrastructure-as-code (IaC) tools, preferably CloudFormation.
• Proficiency in at least one programming language, such as Python, Java, or Go.
• Expertise in automating cloud-native technologies, deploying applications, and provisioning infrastructure.
• Experience with cloud-native CI/CD workflows and tools, such as Jenkins, GitLab, or AWS CodeDeploy.
• Familiarity with microservices architecture, containerization, and orchestration tools like Docker and Kubernetes.
• Solid understanding of Linux basics, networking fundamentals, and security best practices.
• Excellent communication skills, both verbal and written.

• 100% employer-paid benefits for all eligible employees and immediate family members.
• Unlimited paid time off (PTO).
• 401K.
• Flexible working arrangements - Remote work + office as needed.
• Company paid Life Insurance, LTD/STD.

See more jobs at TetraScience

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Who We Are

TetraScience is the Scientific Data and AI Cloud company with a mission to radically improve and extend human life. TetraScience combines the world's only open, purpose-built, and collaborative scientific data and AI cloud with deep scientific expertise across the value chain to accelerate and improve scientific outcomes. TetraScience is catalyzing the Scientific AI revolution by designing and industrializing AI-native scientific data sets, which it brings to life in a growing suite of next generation lab data management products, scientific use cases, and AI-based outcomes. For more information, please visit tetrascience.com.

Our core values are designed to guide our behaviors, actions, and decisions such that we operate as one. We are looking to add individuals to our team that demonstrate the following values:

• Transparency and Context- We execute on our ambitious mission by starting with radical data transparency and business context. We openly and proactively share all vital data and make it actionable, so our employees and stakeholders can solve any problem presented to them.
• Trust and Collaboration- We are committed to always communicating openly and honestly at every level of the organization, functionally, cross-functionally, internally, and externally. Empowering our employees will drive positive change across our entire ecosystem.
• Fearlessness and Resilience- We must be fearless and resilient to fulfill our potential. We proactively run toward challenges of all types, we unblinkingly acknowledge and confront the brutal facts - which all innovative growth companies invariably face – and we embrace uncertainty and take calculated risks.
• Alignment with Customers- We know that our customers' success is our success. We are honored and humbled by their commitment to us, and we are completely committed to ensuring they achieve their mission to unlock the world’s most important scientific innovations.
• Commitment to Craft- We take our craft seriously and seek to be best-in-class in all we do, regardless of our functional role, seniority, or tenure. We are members of one team that combines intellectual horsepower and curiosity, humility, and empathy to ensure we are always learning and evolving.
• Equality of Opportunity- We cannot imagine our journey without a workforce which reflects humanity’s diversity. We seek out the best of the best who bring with them unique and invaluable perspectives and talents and embody our common values - regardless of gender, ethnicity, race, or age.

• 10+ years experience working in companies delivering products for B2B or B2C customers
• 5 + years of managing an engineering team, being responsible for a feature and infrastructure roadmap
• Proven ability to lead and mentor a team of engineers, fostering a collaborative and high-performing culture
• System Design and Architecture:Extensive knowledge of UI performance optimization techniques, including an understanding of lazy loading, asynchronous code execution, and efficient rendering strategies. Deep understanding of security practices relevant to front-end architecture, including OAuth, CORS, Content Security Policy, etc.
• Advanced Knowledge of Front-End Technologies: Extensive experience with multiple frameworks and libraries such as React. Deep expertise in HTML, CSS, JavaScript, and TypeScript.
• Responsive Design and Cross-Browser Development: Ability to create interfaces that adapt to different screen sizes using responsive design techniques and ensure compatibility across various browsers.
• Quality and Supportability: Strong focus on UI testing with popular UI automation testing tools like Selenium, Storybook, Playwright, etc..
• Product minded and proven ability to partner with the product team and customers to deliver simple to use interfaces
• Excellent communication and interpersonal skills, with the ability to effectively collaborate with cross-functional teams
• Experience with Amazon Web Services (AWS) or other cloud providers
• Bachelor's or Master's degree in Computer Science, Engineering, or a related field

• 100% employer paid benefits for all eligible employees and immediately family members.
• 401K
• Unlimited paid time off (PTO)
• Flexible working arrangements
• Company paid Life Insurance, LTD/STD

No visa sponsorship is available for this position

#LIRemote

See more jobs at TetraScience

Apply for this job

Who We Are

TetraScience is the Scientific Data and AI Cloud company with a mission to radically improve and extend human life. TetraScience combines the world's only open, purpose-built, and collaborative scientific data and AI cloud with deep scientific expertise across the value chain to accelerate and improve scientific outcomes. TetraScience is catalyzing the Scientific AI revolution by designing and industrializing AI-native scientific data sets, which it brings to life in a growing suite of next generation lab data management products, scientific use cases, and AI-based outcomes. For more information, please visit tetrascience.com.

Our core values are designed to guide our behaviors, actions, and decisions such that we operate as one. We are looking to add individuals to our team that demonstrate the following values:

• Transparency and Context- We execute on our ambitious mission by starting with radical data transparency and business context. We openly and proactively share all vital data and make it actionable, so our employees and stakeholders can solve any problem presented to them.
• Trust and Collaboration- We are committed to always communicating openly and honestly at every level of the organization, functionally, cross-functionally, internally, and externally. Empowering our employees will drive positive change across our entire ecosystem.
• Fearlessness and Resilience- We must be fearless and resilient to fulfill our potential. We proactively run toward challenges of all types, we unblinkingly acknowledge and confront the brutal facts - which all innovative growth companies invariably face – and we embrace uncertainty and take calculated risks.
• Alignment with Customers- We know that our customers' success is our success. We are honored and humbled by their commitment to us, and we are completely committed to ensuring they achieve their mission to unlock the world’s most important scientific innovations.
• Commitment to Craft- We take our craft seriously and seek to be best-in-class in all we do, regardless of our functional role, seniority, or tenure. We are members of one team that combines intellectual horsepower and curiosity, humility, and empathy to ensure we are always learning and evolving.
• Equality of Opportunity- We cannot imagine our journey without a workforce which reflects humanity’s diversity. We seek out the best of the best who bring with them unique and invaluable perspectives and talents and embody our common values - regardless of gender, ethnicity, race, or age.

What You Will Do

As a Senior Technical Program Manager at TetraScience, you will play a critical role in driving the successful delivery of our products and services. You will leverage your technical expertise and program management skills to lead cross-functional teams in the planning and execution of complex projects. You will collaborate closely with stakeholders, including engineering, product management, go-to-market, and customer success to drive projects to completion.

Project Coordination: Oversee and coordinate multiple projects in various development states, ensuring that each phase is completed on time and within scope. Manage 3-5 loosely connected teams to achieve project milestones and goals. Maintain project plans, including timelines, milestones, and resource allocation.

Release Management: Align and manage a unified release process across all projects and teams. Ensure that all teams are prepared for release activities, and plan for issues that arise during the release cycle.

Stakeholder Engagement: Work closely with product management and go-to-market teams to understand project requirements, incorporate feedback, and ensure successful product launches. Facilitate communication between stakeholders to ensure alignment and identify process and information gaps.

Risk Management: Identify potential risks and develop mitigation strategies to address any issues that could impact project timelines or quality. Monitor project progress and improve escalation processes.

Process Improvement:Continuously evaluate and improve project management processes to enhance efficiency and effectiveness. Implement best practices and lessons learned from previous projects to drive better outcomes.

Experience: Minimum of 10 years in technical program management or a related field, with a proven track record of managing complex projects and releases in a regulated environment.

Technical Knowledge: Technical background with a solid understanding of software and cloud technologies. Expert level experience in project management methodologies, tools, and best practices. Extensive experience with technical development processes and software release management.

Leadership Skills: Demonstrated ability to lead and manage cross-functional teams, including remote or geographically dispersed teams. Proven experience in driving alignment and collaboration across multiple teams.

Regulatory Understanding: Experience working in highly regulated industries, such as pharmaceuticals or healthcare, with a strong understanding of compliance and quality standards.

Education:Bachelor’s degree in a relevant field (e.g., Computer Science, Engineering, or related technical discipline). Advanced degrees or certifications in project management (e.g., PMP, Agile) are a plus.

• 100% employer-paid benefits for all eligible employees and immediate family members.
• Unlimited paid time off (PTO).
• 401K.
• Flexible working arrangements - Remote work + office as needed.
• Company paid Life Insurance, LTD/STD.

Visa sponsorship is not available for this position

#LIRemote

See more jobs at TetraScience

Apply for this job

Who We Are 

TetraScience is the Scientific Data and AI Cloud company with a mission to radically improve and extend human life. TetraScience combines the world's only open, purpose-built, and collaborative scientific data and AI cloud with deep scientific expertise across the value chain to accelerate and improve scientific outcomes. TetraScience is catalyzing the Scientific AI revolution by designing and industrializing AI-native scientific data sets, which it brings to life in a growing suite of next generation lab data management products, scientific use cases, and AI-based outcomes. For more information, please visit tetrascience.com.

Our core values are designed to guide our behaviors, actions, and decisions such that we operate as one. We are looking to add individuals to our team that demonstrate the following values:

• Transparency and Context- We execute on our ambitious mission by starting with radical data transparency and business context. We openly and proactively share all vital data and make it actionable, so our employees and stakeholders can solve any problem presented to them.
• Trust and Collaboration- We are committed to always communicating openly and honestly at every level of the organization, functionally, cross-functionally, internally, and externally. Empowering our employees will drive positive change across our entire ecosystem.
• Fearlessness and Resilience- We must be fearless and resilient to fulfill our potential. We proactively run toward challenges of all types, we unblinkingly acknowledge and confront the brutal facts - which all innovative growth companies invariably face – and we embrace uncertainty and take calculated risks.
• Alignment with Customers- We know that our customers' success is our success. We are honored and humbled by their commitment to us, and we are completely committed to ensuring they achieve their mission to unlock the world’s most important scientific innovations.
• Commitment to Craft- We take our craft seriously and seek to be best-in-class in all we do, regardless of our functional role, seniority, or tenure. We are members of one team that combines intellectual horsepower and curiosity, humility, and empathy to ensure we are always learning and evolving.
• Equality of Opportunity- We cannot imagine our journey without a workforce which reflects humanity’s diversity. We seek out the best of the best who bring with them unique and invaluable perspectives and talents and embody our common values - regardless of gender, ethnicity, race, or age.

We are seeking a talented Senior Software Engineer to join our team. In this role, you will be responsible for developing and maintaining high-quality software solutions that enable scientists and researchers to leverage and analyze complex datasets. You will work closely with cross-functional teams to understand user requirements, design and implement scalable software architectures, and ensure the reliability and performance of our software products.

Who you are

You are dedicated to mastering your craft and driven by a passion for innovation. You are an inventor. Committed to continually enhancing both your deliverables and the processes by which you deliver them. You take full ownership of all aspects of software development, ensuring the highest quality outcomes. You exhibit curiosity and a relentless pursuit of understanding and clarity. You view every interaction as a chance to learn and grow. Balancing humility with confidence, you recognize that you don't need to be the smartest person in the room to make a significant impact. Instead, you focus on elevating those around you, contributing to the collective success of your team.

What You Will Do

• Join the TetraScience engineering team to develop a cutting-edge application for our customers.
• Design and implement scalable foundational services to support data pipeline processing, search functionality, user management, and other customer-facing features.
• Work on ML infrastructure and Generative AI applications to advance scientific use cases.
• Build and deliver high-quality products using Agile software development methodologies.
• Collaborate with the product management team to transform vision and ideas into tangible results.
• Work with a geographically distributed team across various time zones.
• Engage in continuous learning, growth, and professional development.
• Articulate your vision to peers and leadership, while being open to constructive feedback and maintaining resilience.

• Strong proficiency (7+ years) in Node.js, TypeScript, and Python.
• Over 7 years of experience with Amazon Web Services (AWS).
• Extensive experience with databases, including relational, NoSQL, and data platform infrastructure.
• Experience with big data distributed systems, such as Databricks, Snowflake, AWS EMR, Glue, and other lakehouse technologies.
• Proven track record with large-scale data distributed systems.
• Excellent verbal, written, and presentation skills.
• Bachelor’s degree in Computer Science or a related field.

• Competitive Salary and equity in a fast-growing company.
• Supportive, team-oriented culture of continuous improvement.
• Generous paid time off (PTO).
• Flexible working arrangements - Remote work.

#LIRemote

See more jobs at TetraScience

Apply for this job

Who We Are 

TetraScience is the Scientific Data and AI Cloud company with a mission to radically improve and extend human life. TetraScience combines the world's only open, purpose-built, and collaborative scientific data and AI cloud with deep scientific expertise across the value chain to accelerate and improve scientific outcomes. TetraScience is catalyzing the Scientific AI revolution by designing and industrializing AI-native scientific data sets, which it brings to life in a growing suite of next generation lab data management products, scientific use cases, and AI-based outcomes. For more information, please visit tetrascience.com.

Our core values are designed to guide our behaviors, actions, and decisions such that we operate as one. We are looking to add individuals to our team that demonstrate the following values:

• Transparency and Context- We execute on our ambitious mission by starting with radical data transparency and business context. We openly and proactively share all vital data and make it actionable, so our employees and stakeholders can solve any problem presented to them.
• Trust and Collaboration- We are committed to always communicating openly and honestly at every level of the organization, functionally, cross-functionally, internally, and externally. Empowering our employees will drive positive change across our entire ecosystem.
• Fearlessness and Resilience- We must be fearless and resilient to fulfill our potential. We proactively run toward challenges of all types, we unblinkingly acknowledge and confront the brutal facts - which all innovative growth companies invariably face – and we embrace uncertainty and take calculated risks.
• Alignment with Customers- We know that our customers' success is our success. We are honored and humbled by their commitment to us, and we are completely committed to ensuring they achieve their mission to unlock the world’s most important scientific innovations.
• Commitment to Craft- We take our craft seriously and seek to be best-in-class in all we do, regardless of our functional role, seniority, or tenure. We are members of one team that combines intellectual horsepower and curiosity, humility, and empathy to ensure we are always learning and evolving.
• Equality of Opportunity- We cannot imagine our journey without a workforce which reflects humanity’s diversity. We seek out the best of the best who bring with them unique and invaluable perspectives and talents and embody our common values - regardless of gender, ethnicity, race, or age.

We are seeking a talented Senior Software Engineer to join our team. In this role, you will be responsible for developing and maintaining high-quality software solutions that enable scientists and researchers to leverage and analyze complex datasets. You will work closely with cross-functional teams to understand user requirements, design and implement scalable software architectures, and ensure the reliability and performance of our software products.

Who you are

You are dedicated to mastering your craft and driven by a passion for innovation. You are an inventor. Committed to continually enhancing both your deliverables and the processes by which you deliver them. You take full ownership of all aspects of software development, ensuring the highest quality outcomes. You exhibit curiosity and a relentless pursuit of understanding and clarity. You view every interaction as a chance to learn and grow. Balancing humility with confidence, you recognize that you don't need to be the smartest person in the room to make a significant impact. Instead, you focus on elevating those around you, contributing to the collective success of your team.

What You Will Do

• Join the TetraScience engineering team to develop a cutting-edge application for our customers.
• Design and implement scalable foundational services to support data pipeline processing, search functionality, user management, and other customer-facing features.
• Work on ML infrastructure and Generative AI applications to advance scientific use cases.
• Build and deliver high-quality products using Agile software development methodologies.
• Collaborate with the product management team to transform vision and ideas into tangible results.
• Work with a geographically distributed team across various time zones.
• Engage in continuous learning, growth, and professional development.
• Articulate your vision to peers and leadership, while being open to constructive feedback and maintaining resilience.

• Strong proficiency (7+ years) in Node.js, TypeScript, and Python.
• Over 7 years of experience with Amazon Web Services (AWS).
• Extensive experience with databases, including relational, NoSQL, and data platform infrastructure.
• Experience with big data distributed systems, such as Databricks, Snowflake, AWS EMR, Glue, and other lakehouse technologies.
• Proven track record with large-scale data distributed systems.
• Excellent verbal, written, and presentation skills.
• Bachelor’s degree in Computer Science or a related field.

• 100% employer-paid benefits for all eligible employees and immediate family members
• Unlimited paid time off (PTO)
• 401K
• Flexible working arrangements - Remote work + office as needed
• Company paid Life Insurance, LTD/STD

We are not currently providing visa sponsorship for this position

#LIRemote

See more jobs at TetraScience

Apply for this job

Who We Are

TetraScience is the Scientific Data and AI Cloud company with a mission to radically improve and extend human life. TetraScience combines the world's only open, purpose-built, and collaborative scientific data and AI cloud with deep scientific expertise across the value chain to accelerate and improve scientific outcomes. TetraScience is catalyzing the Scientific AI revolution by designing and industrializing AI-native scientific data sets, which it brings to life in a growing suite of next generation lab data management products, scientific use cases, and AI-based outcomes.

Our core values are designed to guide our behaviors, actions, and decisions such that we operate as one. We are looking to add individuals to our team that demonstrate the following values:

• Transparency and Context- We execute on our ambitious mission by starting with radical data transparency and business context. We openly and proactively share all vital data and make it actionable, so our employees and stakeholders can solve any problem presented to them.
• Trust and Collaboration- We are committed to always communicating openly and honestly at every level of the organization, functionally, cross-functionally, internally, and externally. Empowering our employees will drive positive change across our entire ecosystem.
• Fearlessness and Resilience- We must be fearless and resilient to fulfill our potential. We proactively run toward challenges of all types, we unblinkingly acknowledge and confront the brutal facts - which all innovative growth companies invariably face – and we embrace uncertainty and take calculated risks.
• Alignment with Customers- We know that our customers' success is our success. We are honored and humbled by their commitment to us, and we are completely committed to ensuring they achieve their mission to unlock the world’s most important scientific innovations.
• Commitment to Craft- We take our craft seriously and seek to be best-in-class in all we do, regardless of our functional role, seniority, or tenure. We are members of one team that combines intellectual horsepower and curiosity, humility, and empathy to ensure we are always learning and evolving.
• Equality of Opportunity- We cannot imagine our journey without a workforce which reflects humanity’s diversity. We seek out the best of the best who bring with them unique and invaluable perspectives and talents and embody our common values - regardless of gender, ethnicity, race, or age.

What You Will Do

TetraScience is currently looking for an Accounting Manager who can take much of the day-to-day accounting operations off the Controller's plate and help drive advancements with processes through accounting technologies. You must be analytically inclined and data-driven to develop strategies and processes to manage the complexity of a fast-growing software business where priorities can change quickly. You should also enjoy problem solving, have an entrepreneurial spirit and drive, and have the desire to constantly exceed expectations. As a person with strong ASC 606 experience, you will be expected to work daily with sales team personnel and others as needed. You will interact closely with all levels of management, staff and outside service providers and assist the Controller with employee development.

TetraScience is on a mission to bring key elements of the research and scientific process into the digital age via our proprietary, SaaS-based product suite. If you're excited about a fast-paced environment that requires constant learning, flexibility, and tangible impact, all while working on one of the world's greatest problems, this is the role for you. Responsibilities include:

• Manage all day-to-day accounting operations, including GL, and assist the team working through all the accounting issues
• Complete month-end close entries, to include but not limited to Journal preparation, account reconciliations, running the Close process in NetSuite, and produce financial reports
• Significant participation and responsibility with Commissions
• Assist with analytical review of financial statement accounts by researching actuals when inquiries are made
• Establish and implement procedures necessary to maintain and improve accounting processes with the objective of streamlining to optimize efficiencies and maximize accuracy
• Under the direction of Controller, lead annual financial audits
• Prepare detailed analysis and schedules in compliance with accounting standards of ASC 606
• Tax reporting and filing using Avalara
• Ad hoc proiects as required

Must Have

• Solid understanding of GAP with 7+ years of relevant experience
• 7+ years of working within SaaS industry and revenue recognition experience
• Ability to interact effectively and work collaboratively with accounting team members as well as cross functionally
• Experience with financial statement preparation and analvsis
• Ability to adapt and comfortable within an environment with changing assignments and multiple priorities
• Ability to manage multiple tasks and successfully meet deadlines
• Willingness to contribute at strategic and tactical levels
• Demonstrated ability to communicate effectively and professionally, both verbal and
• written
• Possess a continuous improvement mentality with the desire to follow and improve processes
• Prepare and file all tax requirements
• BS in accounting with 7+ years of general accounting experience
• Accounting for Equity
• ASC 606 experience
• Strong Excel, Google Mail, Google Docs skills
• NetSuite, Avalara, and Salesforce experience preferred
• Prior experience in technology companies and SAAS are required. Candidates with no SaaS experience will not be considered
• CPA/MBA is a plus

• 100% employer paid benefits for all eligible employees and immediately family members.
• 401K
• Unlimited paid time off (PTO)
• Flexible working arrangements
• Company paid Life Insurance, LTD/STD

No visa sponsorship is available for this position

#LIRemote

See more jobs at TetraScience

Apply for this job

TetraScience is the Scientific Data and AI Cloud company with a mission to radically improve and extend human life. TetraScience combines the world's only open, purpose-built, and collaborative scientific data and AI cloud with deep scientific expertise across the value chain to accelerate and improve scientific outcomes. TetraScience is catalyzing the Scientific AI revolution by designing and industrializing AI-native scientific data sets, which it brings to life in a growing suite of next generation lab data management products, scientific use cases, and AI-based outcomes. For more information, please visit tetrascience.com.

Our core values are designed to guide our behaviors, actions, and decisions such that we operate as one. We are looking to add individuals to our team that demonstrate the following values:

• Transparency and Context- We execute on our ambitious mission by starting with radical data transparency and business context. We openly and proactively share all vital data and make it actionable, so our employees and stakeholders can solve any problem presented to them.
• Trust and Collaboration- We are committed to always communicating openly and honestly at every level of the organization, functionally, cross-functionally, internally, and externally. Empowering our employees will drive positive change across our entire ecosystem.
• Fearlessness and Resilience- We must be fearless and resilient to fulfill our potential. We proactively run toward challenges of all types, we unblinkingly acknowledge and confront the brutal facts - which all innovative growth companies invariably face – and we embrace uncertainty and take calculated risks.
• Alignment with Customers- We know that our customers' success is our success. We are honored and humbled by their commitment to us, and we are completely committed to ensuring they achieve their mission to unlock the world’s most important scientific innovations.
• Commitment to Craft- We take our craft seriously and seek to be best-in-class in all we do, regardless of our functional role, seniority, or tenure. We are members of one team that combines intellectual horsepower and curiosity, humility, and empathy to ensure we are always learning and evolving.
• Equality of Opportunity- We cannot imagine our journey without a workforce which reflects humanity’s diversity. We seek out the best of the best who bring with them unique and invaluable perspectives and talents and embody our common values - regardless of gender, ethnicity, race, or age.

What You Will Do

• Work with the customers and address any product related issues
• Partner with the account teams to drive product adoption and improve customer satisfaction
• Drive customer issues to resolution, identify workarounds to unblock customers either individually or by partnering with product and the engineering teams.
• Identify product and documentation improvements and partner with the product and engineering teams to deliver them
• Develop diagnostic tools, scripts, benchmarks, and run books to scale yourself individually, and help customer engineering diagnose, troubleshoot, and fix issues where appropriate and reduce MTTR

• 7+ years of experience with a proven track record of excellence in customer engineering and SRE teams
• Experience resolving technical support issues and escalations efficiently
• Troubleshooting experience with API and various types of integration at scale in AWS
• Experience with CloudNative platforms and applications, Micro-services, and containerized deployments
• Experience with in Databases, NoSQL, Queueing Service, and Elastic Search
• Experience in one or more of the scripting or programming languages: Python, PHP, JavaScript, React, Go or Java
• Demonstrated experience of debugging software reliability issues in a distributed environment
• Excellent interpersonal and communications skills.
• Curious, collaborative, self driven, innovative, and willing to take initiative.
• Bachelor's degree in engineering, or technical related field
• Experience in science or Biopharma a plus

• Competitive Salary and equity in a fast-growing company.
• Supportive, team-oriented culture of continuous improvement.
• Generous paid time off (PTO).
• Flexible working arrangements - Remote work.

#LIRemote

See more jobs at TetraScience

Apply for this job

Who We Are

TetraScience is the Scientific Data and AI Cloud company with a mission to radically improve and extend human life. TetraScience combines the world's only open, purpose-built, and collaborative scientific data and AI cloud with deep scientific expertise across the value chain to accelerate and improve scientific outcomes. TetraScience is catalyzing the Scientific AI revolution by designing and industrializing AI-native scientific data sets, which it brings to life in a growing suite of next generation lab data management products, scientific use cases, and AI-based outcomes. For more information, please visit tetrascience.com.

Our core values are designed to guide our behaviors, actions, and decisions such that we operate as one. We are looking to add individuals to our team that demonstrate the following values:

• Transparency and Context- We execute on our ambitious mission by starting with radical data transparency and business context. We openly and proactively share all vital data and make it actionable, so our employees and stakeholders can solve any problem presented to them.
• Trust and Collaboration- We are committed to always communicating openly and honestly at every level of the organization, functionally, cross-functionally, internally, and externally. Empowering our employees will drive positive change across our entire ecosystem.
• Fearlessness and Resilience- We must be fearless and resilient to fulfill our potential. We proactively run toward challenges of all types, we unblinkingly acknowledge and confront the brutal facts - which all innovative growth companies invariably face – and we embrace uncertainty and take calculated risks.
• Alignment with Customers- We know that our customers' success is our success. We are honored and humbled by their commitment to us, and we are completely committed to ensuring they achieve their mission to unlock the world’s most important scientific innovations.
• Commitment to Craft- We take our craft seriously and seek to be best-in-class in all we do, regardless of our functional role, seniority, or tenure. We are members of one team that combines intellectual horsepower and curiosity, humility, and empathy to ensure we are always learning and evolving.
• Equality of Opportunity- We cannot imagine our journey without a workforce which reflects humanity’s diversity. We seek out the best of the best who bring with them unique and invaluable perspectives and talents and embody our common values - regardless of gender, ethnicity, race, or age.

What You Will Do

• Be a member of the Tetra data acquisition engineering team building highly performant connectors to collect data from scientific instruments and other data sources
• Self-start and make concrete progress in the face of ambiguity or conflicting requirements
• Design and develop efficient solutions to extract data from data sources
• Address the resiliency, scale, and high availability requirements of the connectors
• Deliver a high-quality product following the agile software development methodology
• Partner with the product management team to take the vision and ideas and turn them into reality
• Be comfortable working with a geographically dispersed team, in various time zones
• Learn, grow, and be challenged. You will speak up and represent your position amongst peers and leadership while remaining resilient and open to constructive feedback.

What You Have Done

• 8+ Years of experience designing and developing distributed systems to collect and process large datasets
• Proficient with Node.js, Typescript, and associated technologies, OR Python and associated technologies
• Proficient with container technologies like Docker
• Proficient with cloud infrastructure providers like AWS, Azure, or GCP
• Proficient with Databases and SQL
• Familiar with networking concepts like DNS, TLS, tunneling
• Experience writing maintainable unit tests, and automated integration tests
• Experience with Linux and cloud-based performance tuning
• Good application debugging skills
• Strong communication skills, including technical writing
• Bachelors or Masters degree in Computer Science or equivalent major
• Experience in Life Sciences or scientific data is a big plus!

• 100% employer-paid benefits for all eligible employees and immediate family members
• Unlimited paid time off (PTO)
• 401K
• Flexible working arrangements - Remote work + office as needed
• Company paid Life Insurance, LTD/STD

No visa sponsorship is available for this position

#LIRemote

See more jobs at TetraScience

Apply for this job

Who We Are

TetraScience is the Scientific Data and AI Cloud company with a mission to radically improve and extend human life. TetraScience combines the world's only open, purpose-built, and collaborative scientific data and AI cloud with deep scientific expertise across the value chain to accelerate and improve scientific outcomes. TetraScience is catalyzing the Scientific AI revolution by designing and industrializing AI-native scientific data sets, which it brings to life in a growing suite of next generation lab data management products, scientific use cases, and AI-based outcomes. For more information, please visit tetrascience.com.

Our core values are designed to guide our behaviors, actions, and decisions such that we operate as one. We are looking to add individuals to our team that demonstrate the following values:

• Transparency and Context- We execute on our ambitious mission by starting with radical data transparency and business context. We openly and proactively share all vital data and make it actionable, so our employees and stakeholders can solve any problem presented to them.
• Trust and Collaboration- We are committed to always communicating openly and honestly at every level of the organization, functionally, cross-functionally, internally, and externally. Empowering our employees will drive positive change across our entire ecosystem.
• Fearlessness and Resilience- We must be fearless and resilient to fulfill our potential. We proactively run toward challenges of all types, we unblinkingly acknowledge and confront the brutal facts - which all innovative growth companies invariably face – and we embrace uncertainty and take calculated risks.
• Alignment with Customers- We know that our customers' success is our success. We are honored and humbled by their commitment to us, and we are completely committed to ensuring they achieve their mission to unlock the world’s most important scientific innovations.
• Commitment to Craft- We take our craft seriously and seek to be best-in-class in all we do, regardless of our functional role, seniority, or tenure. We are members of one team that combines intellectual horsepower and curiosity, humility, and empathy to ensure we are always learning and evolving.
• Equality of Opportunity- We cannot imagine our journey without a workforce which reflects humanity’s diversity. We seek out the best of the best who bring with them unique and invaluable perspectives and talents and embody our common values - regardless of gender, ethnicity, race, or age.

What You Will Do

• Be a member of the Tetra data acquisition engineering team building highly performant connectors to collect data from scientific instruments and other data sources
• Self-start and make concrete progress in the face of ambiguity or conflicting requirements
• Design and develop efficient solutions to extract data from data sources
• Address the resiliency, scale, and high availability requirements of the connectors
• Deliver a high-quality product following the agile software development methodology
• Partner with the product management team to take the vision and ideas and turn them into reality
• Be comfortable working with a geographically dispersed team, in various time zones
• Learn, grow, and be challenged. You will speak up and represent your position amongst peers and leadership while remaining resilient and open to constructive feedback.

What You Have Done

• 5+ Years of experience developing distributed systems to collect and process large datasets
• Proficient with Node.js, Typescript, and associated technologies, OR Python and associated technologies
• Proficient with Databases and SQL
• Familiar with container technologies like Docker
• Familiar with cloud infrastructure providers like AWS, Azure, or GCP
• Experience writing maintainable unit tests, and automated integration tests
• Experience with Linux and cloud-based performance tuning
• Good application debugging skills
• Strong communication skills, including technical writing
• Bachelors or Masters degree in Computer Science or equivalent major
• Experience in Life Sciences or scientific data is a big plus!

• 100% employer-paid benefits for all eligible employees and immediate family members
• Unlimited paid time off (PTO)
• 401K
• Flexible working arrangements - Remote work + office as needed
• Company paid Life Insurance, LTD/STD

No visa sponsorship is available for this position

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Who We Are

TetraScience is the Scientific Data and AI Cloud company with a mission to radically improve and extend human life. TetraScience combines the world's only open, purpose-built, and collaborative scientific data and AI cloud with deep scientific expertise across the value chain to accelerate and improve scientific outcomes. TetraScience is catalyzing the Scientific AI revolution by designing and industrializing AI-native scientific data sets, which it brings to life in a growing suite of next generation lab data management products, scientific use cases, and AI-based outcomes. For more information, please visit tetrascience.com.

Our core values are designed to guide our behaviors, actions, and decisions such that we operate as one. We are looking to add individuals to our team that demonstrate the following values:

• Transparency and Context- We execute on our ambitious mission by starting with radical data transparency and business context. We openly and proactively share all vital data and make it actionable, so our employees and stakeholders can solve any problem presented to them.
• Trust and Collaboration- We are committed to always communicating openly and honestly at every level of the organization, functionally, cross-functionally, internally, and externally. Empowering our employees will drive positive change across our entire ecosystem.
• Fearlessness and Resilience- We must be fearless and resilient to fulfill our potential. We proactively run toward challenges of all types, we unblinkingly acknowledge and confront the brutal facts - which all innovative growth companies invariably face – and we embrace uncertainty and take calculated risks.
• Alignment with Customers- We know that our customers' success is our success. We are honored and humbled by their commitment to us, and we are completely committed to ensuring they achieve their mission to unlock the world’s most important scientific innovations.
• Commitment to Craft- We take our craft seriously and seek to be best-in-class in all we do, regardless of our functional role, seniority, or tenure. We are members of one team that combines intellectual horsepower and curiosity, humility, and empathy to ensure we are always learning and evolving.
• Equality of Opportunity- We cannot imagine our journey without a workforce which reflects humanity’s diversity. We seek out the best of the best who bring with them unique and invaluable perspectives and talents and embody our common values - regardless of gender, ethnicity, race, or age.

Who You Are

You thrive on working well with others. You make the people around you better. You love to collaborate with fellow engineers, managers, designers, user researchers, executives, customers and inspire them to do their best. You relentlessly strive to excel in your craft. You take pride in your craft and are passionate about continuously improving both what we deliver and how we deliver our products to the customers. You take ownership of all the aspects of software design and architecture deliverables you are working on. You consistently seek understanding and clarity. You look at every interaction as an opportunity to learn. You aren’t afraid to ask questions. You have the humility and confidence to not be the smartest person in the room.

In this critical leadership role you will own the technical strategy and the architecture. You will work closely with product, engineering, and executive leadership team to ensure that product strategy and execution are in concert with the overall architecture plan. This role will lead a small team of architects in forming the architecture decisions and partnering with the engineering team on implementation.

What You Will Do

• Own, define, communicate, and drive technical vision, architectural strategy for all Tetra products
• Define the technical strategy for data re-platforming, data engineering, Analytics, and AI /ML layers
• Support and advise executive leadership regarding technical and architectural feasibility, implications, readiness, security and compliance
• Provide key inputs into technology evaluation and technology planning activities
• Drive architecture discussions with partners like Google, Databricks, and Snowflake
• Communicate the architecture to the engineering and product teams, customers, and stakeholders
• Mentor and train other team member on design techniques, systems architecture and coding standards
• Drive innovations that improve the scalability, availability, resiliency, and performances of services and products
• Stay on the cutting edge of emerging technology, forging key relationships with peers
• Provide thought leadership and represent TetraScience at industry and technology conferences

• 15+ years’ experience designing and building highly scalable, data platforms
• Significant experience with AWS, Services-Architecture and web-scale design patterns
• Demonstrated ability to drive architectural vision for a company or highly scalable line of products
• Proven track-record of success developing product strategy within a start-up environment
• Hands on experience in building Platform Architecture and Microservices / Containerization technologies
• Proficient in Python and web scale technologies
• Experience with ETL, data integration, data pipelines and lake house architectures
• Extremely high learn-and-curious character traits who excels at achievement
• Experience in Databricks, Snowflake, Google, Azure is a plus
• Excellent problem solving, collaboration and communication skills, both verbal and written
• Ability and desire for transparent communication and influence at the executive level
• Have an entrepreneurial spirit and bring ideas to the table
• A proven track record of influencing organizational change from an enterprise architecture perspective over a sustained period without steamrolling or frustration
• Experience in life sciences or working for Biopharma companies is a big plus

• A culture of continuous improvement where you can grow your career and get coaching
• 100% employer-paid benefits for all eligible employees and immediate family members
• Unlimited paid time off (PTO)
• 401K
• Remote role - work where you want to work
• Company paid Life Insurance, LTD/STD

We are not currently providing visa sponsorship for this position

See more jobs at TetraScience

Apply for this job

Who We Are

TetraScience is the Scientific Data and AI Cloud company with a mission to radically improve and extend human life. TetraScience combines the world's only open, purpose-built, and collaborative scientific data and AI cloud with deep scientific expertise across the value chain to accelerate and improve scientific outcomes. TetraScience is catalyzing the Scientific AI revolution by designing and industrializing AI-native scientific data sets, which it brings to life in a growing suite of next generation lab data management products, scientific use cases, and AI-based outcomes. For more information, please visit tetrascience.com.

Our core values are designed to guide our behaviors, actions, and decisions such that we operate as one. We are looking to add individuals to our team that demonstrate the following values:

• Transparency and Context- We execute on our ambitious mission by starting with radical data transparency and business context. We openly and proactively share all vital data and make it actionable, so our employees and stakeholders can solve any problem presented to them.
• Trust and Collaboration- We are committed to always communicating openly and honestly at every level of the organization, functionally, cross-functionally, internally, and externally. Empowering our employees will drive positive change across our entire ecosystem.
• Fearlessness and Resilience- We must be fearless and resilient to fulfill our potential. We proactively run toward challenges of all types, we unblinkingly acknowledge and confront the brutal facts - which all innovative growth companies invariably face – and we embrace uncertainty and take calculated risks.
• Alignment with Customers- We know that our customers' success is our success. We are honored and humbled by their commitment to us, and we are completely committed to ensuring they achieve their mission to unlock the world’s most important scientific innovations.
• Commitment to Craft- We take our craft seriously and seek to be best-in-class in all we do, regardless of our functional role, seniority, or tenure. We are members of one team that combines intellectual horsepower and curiosity, humility, and empathy to ensure we are always learning and evolving.
• Equality of Opportunity- We cannot imagine our journey without a workforce which reflects humanity’s diversity. We seek out the best of the best who bring with them unique and invaluable perspectives and talents and embody our common values - regardless of gender, ethnicity, race, or age.

What You Will Do

• Research data acquisition strategy for scientific lab instrumentation
• Research and productionize file parsers for instrument output files (.xlsx, .pdf, .txt, .raw, .fid, many other vendor binaries)
• Design and build data models and the corresponding data pipelines, unit tests, integration tests, and reusable utility functions
• Cross-analyze instrument data with the same instrument type or scientific workflow to design common data model components.
• Build visualization, report, and dashboards using Streamlit, Tableau, Jupyter notebook, etc.
• Drive value for the customers - test and make sure the solution fulfills their requirements and provides value

What You Have Done

• >5 years in Python and SQL
• Passionate about data problems and how data solutions can solve problems for the science industry
• Science background or experience with scientific instruments is a strong plus
• Experience with tools like Streamlit, Tableau, Jupyter notebook (any of them)
• Undergraduate or graduate degree in chemistry, biology, computer science, statistics, public health, or similar subjects
• Excellent communication skills, attention to detail, and the confidence to take control of project delivery
• Quickly understand a highly technical product and effectively communicate with product management and engineering
• Proactive problem-solving skills
• High-bandwidth: thrives when managing multiple simultaneous projects
• Intellectually curious: Unwavering drive to learn and know more every day
• Ability to think creatively about how to solve project risks without reducing quality
• Team player and ability to "roll up your sleeves" and do what it takes to make the team successful

• 100% employer-paid benefits for all eligible employees and immediate family members
• Unlimited paid time off (PTO)
• 401K
• Flexible working arrangements - Remote work + office as needed
• Company paid Life Insurance, LTD/STD

We are not currently providing visa sponsorship for this position

See more jobs at TetraScience

Apply for this job