Description

Site Reliability Engineer 

Mumbai, India

 

EGNYTE YOUR CAREER. SPARK YOUR PASSION.

Egnyte is a place where we spark opportunities for amazing people. We believe that every role has meaning, and every Egnyter should be respected. With 22,000+ customers worldwide and growing, you can make an impact by protecting their valuable data. When joining Egnyte, you’re not just landing a new career, you become part of a team of Egnyters that are doers, thinkers, and collaborators who embrace and live by our values:

 Invested Relationships

 Fiscal Prudence

 Candid Conversations

 

ABOUT EGNYTE

Egnyte is the secure multi-cloud platform for content security and governance that enables organizations to better protect and collaborate on their most valuable content. Established in 2008, Egnyte has democratized cloud content security for more than 22,000 organizations, helping customers improve data security, maintain compliance, prevent and detect ransomware threats, and boost employee productivity on any app, any cloud, anywhere. For more information, visit www.egnyte.com.

Right now, we are looking for a Site Reliability Engineer. You will be ensuring reliability for large-scale software - we’re talking 22k+ customers, over 6000 instances across geo-distributed Data Centers and Cloud providers, as well as an average of 2k API requests per second as per New Relic. People who own their work from start to finish are integral to Egnyte’s success. Our engineers are part of the whole process: from design through coding and testing to the deployment and back again for further iterations. We are looking for a mid-level engineer eager to apply software development approaches to operations. You can, and will, touch every infrastructure level depending on the day and the project you are working on.

 

WHAT YOU’LL DO: 

•  Maintain and monitor our environments in a 24/7 rotation system, partial night shift coverage
•  Improve our monitoring systems, identify repetitive tasks
•  Cooperate with international teams
•  Identify performance challenges
•  Document and communicate progress on resolving issues

 

 

YOUR QUALIFICATIONS:

•  Experience in an SRE/SysAdmin/DevOps or equivalent role - at least +4 years
•  Practical experience in managing Linux Operating Systems on the administrative level
•  Solid Monitoring & DevOps skills
•  Practical knowledge of container orchestration (Kubernetes, Docker)
•  Familiarity with at least one of the monitoring tools (e.g. Icinga, Newrelic, Prometheus, Grafana, OpenTSDB)
•  Experience with public cloud services (GCP/AWS/Azure)
•  Coding skills in Python or Golang
•  Ability to work effectively in a globally distributed team structure
•  Drive to grow as a Site Reliability Engineer (we value open-mindedness and a can-do attitude)
•  Troubleshooting skills to hunt down the root causes of issues and persistence in preventing them from happening again
•  Experience handling large numbers of diverse systems with configuration management systems like Puppet, Ansible, Terraform
•  Solid English skills to effectively communicate with other team members (B2 level)

 

 

BONUS SKILLS:

•  Practical Experience using CI/CD tools like Jenkins.
•  Incident management experience 
•  Experience with Linux HA solutions such as HAProxy

 

BENEFITS:

 

•  Competitive salaries
•  Company equity depending on role and level
•  Medical insurance and healthcare benefits for you and your family
•  Fully paid premiums for life insurance
•  Flexible hours and PTO
•  Mental wellness platform subscription
•  Gym reimbursement
•  Childcare reimbursement
•  Group term life insurance

 

COMMITMENT TO DIVERSITY, EQUITY, AND INCLUSION:

At Egnyte, we celebrate our differences and thrive on our diversity for our employees, our products, our customers, our investors, and our communities. Egnyters are encouraged to bring their whole selves to work and to appreciate the many differences that collectively make Egnyte a higher-performing company and a great place to be.

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Description du poste

Vous interviendrez dans les équipes de notre Digital Factory, en tant que développeur craftsman sur des architectures Cloud, en environnement CI/CD pour mettre en œuvre vos connaissances sur la stack technique suivante :

• Backend : Java, Sprint Boot, Spring Cloud
• Front : TypeScript ou JavaScript 
• Testing : TDD, BDD (Cucumber)
• CI/CD : DevOps et déploiement Cloud (Azure ou AWS), Git, Ansible / Terraform, SonarQube, Apache, Maven, Gradle, Docker

Vous serez amené à :

• Collaborer avec les utilisateurs finaux afin de comprendre leurs besoins et développer une vision commune du produit
• Participer avec le QA et le PO à la rédaction des BDD
• Participer aux différentes cérémonies agiles
• Participer avec le techlead aux différentes phases d’analyse et de conception technique
• Implémenter les différentes tâches tout en respectant les principes du clean code
• Participer aux revues de codes et proposer des améliorations de la qualité du code et de l'architecture
• Préparer et présenter les démos aux utilisateurs finaux
• Mettre en place des stratégies de testing
• Travailler sur l’amélioration continue des pratiques de craftsmanship et de clean code de l’équipe

Mais aussi, vous aurez à :

• Agir en qualité de référent technique et aider les plus juniors dans leurs tâches techniques
• Participer/Animer nos "ruches" hebdomadaires : des présentations de sujets techniques pour une veille technologique collaborative

Qualifications

• Vous avez minimum 3 ans d’expérience en développement dans des environnements Java/JEE backend avec une première expérience en frontend (Angular, React ou VueJs) dans un contexte agile.
• Vous aimez la complexité technique et avez envie d’intégrer une structure Great Place to Work pour la 9ème année consécutive qui vous accompagne dans l’évolution de votre carrière sur les volets techniques et humains !

Processus de recrutement:

L’équipe recrutement s’engage à vous proposer un processus de recrutement rapide et fluide:

• Un premier entretien RH de 30/45 min en visio avec le recruteur pour vous présenter le poste et comprendre votre projet professionnel
• 2 entretiens (dont au moins 1 dans nos locaux) :
  • un échange technique : pas de test technique à faire seul chez vous, nous codons ensemble pour comparer nos pratiques,
  • un échange avec votre futur manager

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İş Tanımı

Dikkat: İlanı sonuna kadar okuduktan sonra başvuru yaparsanız başarı şansınız yükselir.

Şirketimizde DevOps süreçlerini yönetmek ve geliştirmek üzere bir DevOps Mühendisi arıyoruz. Bu pozisyonda, yazılım geliştirme ekipleriyle iş birliği yaparak CI/CD süreçlerinin tasarımını ve uygulanmasını sağlayacak, bulut altyapılarını yönetecek ve operasyonel süreçleri iyileştirmek için otomasyon çözümleri geliştireceksiniz.

Sorumluluklar:

• CI/CD (Continuous Integration/Continuous Deployment) pipeline'larını kurmak ve optimize etmek.
• Bulut ortamında (AWS, Azure, GCP vb.) altyapı yönetimi ve bakımını gerçekleştirmek.
• Otomasyon araçları ve betikleri geliştirmek (Terraform, Ansible, Jenkins, vb.).
• Uygulama performansı, izleme ve güvenlik süreçlerini optimize etmek.
• Operasyonel süreçlerde sürekli iyileştirme ve otomasyon sağlamak.
• Mikroservis mimarisi ve konteyner yönetimi (Docker, Kubernetes) konusunda çözümler geliştirmek.

Nitelikler

• DevOps, sistem yönetimi veya yazılım mühendisliği alanında tecrübe.
• CI/CD araçları (BitBucket, GitLab CI, CircleCI vb.) konusunda deneyim.
• Bulut servisleri (AWS, Azure, GCP) hakkında bilgi sahibi.
• Konteyner yönetimi (Docker, Kubernetes) konusunda uzmanlık.
• Otomasyon araçları (Terraform, Ansible vb.) ile çalışmış.
• Linux işletim sistemi ve komut satırı (bash, shell scripting) konusunda tecrübeli.
• Güçlü problem çözme yeteneği ve iş birliği becerisi.
• Tercihen yazılım geliştirme süreçleri (Python, Django vb.) hakkında temel bilgi.
• Orta/iyi seviyede İngilizce bilgisi.
• Türk vatandaşı olmak.
• Başvuru sırasında özgeçmişiniz ile birlikte ekibimize nasıl katkı verebileceğinizi düzyazı ile anlatan yaklaşık 3000 harf uzunluğunda bir ön yazıyı da bekliyoruz.
• Ön yazı olmayan başvurular değerlendirmeye alınmayacaktır. 

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About TherapyNotes

TherapyNotes is the go-to superhero for behavioral health Practice Management and EHR software! Our top-notch SaaS solution handles scheduling, billing, documenting, telehealth, and more so clinicians can focus on awesome patient care.

We're a dynamic team of pros who love to innovate and push the envelope, keeping our software cutting-edge. Join us, and let's revolutionize behavioral health software together while making a real difference!

Description

TherapyNotes is searching for a Cloud Systems Engineer to join our growing team of cloud-first technology enthusiasts.  The right candidate has an acute attention to detail and an inquisitive mind to challenge the status quo. 

Responsibilities

• Identify and champion opportunities to automate Infrastructure using Terraform and Ansible, script repetitive tasks, move legacy workloads into Kubernetes and write excellent documentation.
• Support and improve the engineering platform and Continuous Integration/Continuous Deployment pipeline containing technologies such as Azure PaaS, Kubernetes/Docker containers, GitHub, GitHub Actions, Jenkins, Octopus, and more
• Discovers and architects automated solutions to manual or inefficient processes and procedures
• Provides escalated technical guidance and support to other technology teams throughout the organization
• Improve site reliability through the implementation of detailed telemetry, based on leading and trailing indicators
• Ensure all solutions and operational activities adhere to the security and operating policies established by the organization
• Identify opportunities for improving service delivery or the health of the environment through process improvement and/or continual development of documentation and runbooks
• Provides on-call coverage for IT operational support and other duties as required

Requirements

• BS degree in Information Systems, Engineering, or equivalent work experience
• Expert with Infrastructure as Code (IaC) strategies using Terraform, configuration management such as Ansible and any scripting language such as Python, Bash, Powershell and Golang
• Expert in cloud-based compute, storage, and containerization solutions (Azure & Kubernetes preferred)
• Expert in Microsoft technologies such as Azure IaaS and Windows Server Core/2019+
• Expert in Linux server systems administration such as RedHat, Ubuntu, CentOS, and Debian
• Expert in traditional and PaaS web application technologies such as Azure Web Apps, IIS, application load balancing
• Proficiency with the Agile methodology, DevOps, Scrum, ITSM and/or ITIL principles

Benefits

• Competitive salary - $100,000-$120,000
• Employer sponsored health, dental, vision, life, and disability insurance
• Retirement plan with company contribution
• Annual company profit sharing
• Personal development/training budget
• Open, collaborative work environment
• Extensive 2-week onboarding plan
• Comprehensive mentorship program

#LI-Remote
#LI-PL1

TherapyNotes, LLC is an Equal Employment Opportunity Employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. All candidates whom have been given a conditional offer of employment with TherapyNotes, LLC must also undergo a criminal background check.

10/16/2024

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Job Description

About the Role:

We are looking for an experienced and visionary Senior Platform Engineer to lead the development and optimization of our AWS cloud infrastructure. In this role, you will leverage your deep expertise in cloud technologies, particularly AWS, to drive architectural decisions, automate infrastructure, and implement cutting-edge solutions to improve platform reliability, scalability, and performance. As a senior member of the team, you will collaborate closely with leadership, mentor junior engineers, and play a key role in shaping the future of our cloud strategy.

Key Responsibilities:

· Lead the design and implementation of highly available, scalable, and secure cloud infrastructure in AWS, ensuring alignment with business needs and best practices.

· Architect cloud solutions that are optimized for performance, security, and cost-efficiency, including multi-region, multi-account, and hybrid cloud architectures.

· Drive automation initiatives, building robust Infrastructure as Code (IaC) frameworks using tools like AWS CloudFormation, Terraform, or Ansible to automate the provisioning, scaling, and monitoring of cloud resources.

· Provide technical leadership and mentorship to platform engineers, guiding them in cloud best practices, security, DevOps methodologies, and problem-solving approaches.

· Collaborate with cross-functional teams including product, development, and security to ensure seamless integration of services and applications with the cloud infrastructure.

· Oversee the implementation and management of CI/CD pipelines, ensuring fast, reliable, and automated deployment processes.

· Lead complex troubleshooting and performance tuning efforts for cloud infrastructure and applications, ensuring the highest levels of reliability and performance.

· Implement security best practices for cloud infrastructure, including monitoring, logging, and incident response, working closely with security and compliance teams to maintain a secure cloud environment.

· Evaluate and integrate new AWS services and emerging cloud technologies to enhance platform capabilities and drive continuous improvement.

· Develop and enforce governance models for cloud environments, ensuring compliance with regulatory requirements and organizational policies.

· Act as the subject matter expert (SME) on AWS, providing guidance to executives and stakeholders on cloud strategy and infrastructure investments.

Qualifications:

· 10+ years of experience in cloud infrastructure design and management, with a strong focus on AWS.

· Expertise in architecting, implementing, and managing complex cloud environments, including large-scale, distributed systems.

· Proven experience withInfrastructure as Code (IaC), particularly with AWS CloudFormation, Terraform, or Ansible.

· Strong experience withLinux/Unix systems and automation through scripting languages such as Python, Bash, etc.

· In-depth knowledge ofnetworking, security, and cloud architecture best practicesin AWS environments, including VPC design, IAM, and encryption.

· Experience implementing and optimizing CI/CD pipelines with tools like Jenkins, AWS CodePipeline, or GitLab CI.

· Advanced proficiency withmonitoring, logging, and observability tools (CloudWatch, Datadog, Prometheus) to ensure infrastructure health and performance.

· Leadership and mentoring experience, with a proven ability to guide junior engineers and promote a culture of continuous learning.

· Excellent problem-solving and troubleshooting skills, with experience in root cause analysis of complex cloud issues.

· Strong collaboration and communication skills, with the ability to work with both technical and non-technical stakeholders.

Preferred Skills (Nice to Have):

· AWS Certified Solutions Architect (Professional), AWS Certified DevOps Engineer (Professional), or other advanced AWS certifications.

· Deep experience with Kubernetes, Docker, and container orchestration in the cloud.

· Expertise in multi-cloud or hybrid cloud strategies, including working with both AWS and other cloud platforms like Azure or Google Cloud.

· Experience with service mesh architectures (e.g., Istio, Linkerd) and microservices deployment in AWS.

· Hands-on experience withsecurity compliance frameworks (e.g., SOC2, HIPAA, ISO27001) and implementing security controls in cloud environments.

· Familiarity with serverless architectures using AWS Lambda and other AWS serverless services.

What We Offer:

· Opportunity to lead impactful projects on a large-scale AWS cloud infrastructure.

· Leadership role in the platform team, with the ability to shape cloud strategies and influence company-wide cloud adoption.

· Competitive compensation package, including bonuses and stock options.

· Continued access to AWS certification programs and advanced training resources.

· A collaborative environment that encourages innovation, ownership, and professional growth.

· Flexible work arrangements, including remote work options.

Salary Range: $126,000 - $140,000

*The disclosed range estimate has not been adjusted for applicable geographic differential associated with the location*

Qualifications

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Job Description

• Document system design solutions and source code using standardized templates provided by business analysts or release managers.
• Implement software architecture and designs provided by system architects.
• Develop reliable and scalable system solutions that meet business quality standards and deadlines.
• Manage, configure, and support cloud-based middleware technologies on Azure (e.g., Azure App Services, Azure Kubernetes Service).
• Design, develop, and maintain CI/CD pipelines using tools such as Jenkins, Azure DevOps, GitHub Actions, etc.
• Collaborate with development teams to automate deployment processes and improve infrastructure reliability.
• Monitor and optimize cloud infrastructure performance, using Azure Monitor and other monitoring tools.
• Implement and manage containerization platforms, focusing on Docker and Kubernetes for orchestration.

Qualifications

• At least 5 years of experience in DevOps and SRE practices, including managing cloud environments like Azure.
• Proficiency in configuring and managing middleware solutions on Azure (e.g., App Services, AKS, Application Gateway).
• Strong experience with DevOps tools and technologies, including Docker, Kubernetes, Jenkins, Azure DevOps, Git.
• Advanced scripting skills in Python, Bash, or PowerShell for automation and infrastructure as code.
• Experience with cloud environments such as Azure and hands-on experience managing cloud infrastructure.
• Experience with Infrastructure as Code (IaC) tools such as Ansible, Terraform, and Terragrunt for cloud provisioning.
• Familiarity with monitoring and logging tools (e.g., Azure Monitor, Prometheus, Grafana, or Splunk).
• Experience in reverse proxy management and secure networking configurations.

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Job Description

What’s the role?

As a Dynatrace Solution Engineer, you will be a key member of the Dynatrace sales engine and will be responsible for providing excellent technical support to the sales team. You will be the expert on Dynatrace and all facets of Advanced Observability. Within this exciting role, you will be responsible for executing great demos which demonstrate the Dynatrace unique approach in solving the customer’s pain, executing and managing POCs onsite and remote, building key relationships with Dynatrace’s customers and completing RFIs & RFPs. You will also work across teams including Dynatrace’s innovation labs, Dynatrace’s Expert Services consultants, CSMs and marketing.

About you:

To ensure your success as a Solution Engineer at Dynatrace, you need to be an ambitious, confident and self-motivated individual, with previous SE experience or another technical customer facing role. You need to be passionate about innovative technology, technical sales and articulating value to customers and prospects. In addition, we are also looking for:

• An excellent team player, with the ability to work across all disciplines
• Excellent communication and presentation skills, with the ability to communicate technical value into business value
• Previous 3 – 5 years of experience with observability or application performance management technologies and techniques
• Ability to troubleshoot technical issues to produce a working outcome and be able to manage this process
• Ability to manage a number of projects simultaneously, work with a number of different sales people and support other SEs where needed
• Must have a strong desire to grow professionally, adapt to an ever-changing environment and are coachable
• Must be able to travel up to 30% of the time

Responsibilities:

• Evangelize Dynatrace’s product offerings during international trade shows and at key customer account meetings to promote new and expanded business
• Partner with sales representatives to identify new sales opportunities as well as incremental sales opportunities within existing accounts
• As part of the solution engineering team participate in proof of concept (PoC) creation and cloud architecture discussions, leading the technical solution evaluation portion in support of sales opportunities either directly or through channel partners for multiple POCs
• Present Dynatrace’s vision to our customers C-suite executives
• Provide technical guidance in the Discovery, Solution Evaluation, and Solution Proposal stages of the opportunity sales cycle
• Present on-stage demonstrations providing insight and context to our customers during key marketing events. Either at Dynatrace sponsored industry events or partner sponsored events, ensure key demonstrations are delivered by you or a team member at demonstration booths
• Gather, qualify and provide feedback from customers to Product Management to improve Dynatrace’s market share and meet the market needs
• Build best practices and share knowledge the team to continuously develop and enhance both your personal and team capabilities
• Work with local Sales and Sales Engineering leadership to identify learning/ development opportunities for you and the local team to maintain Dynatrace’s leadership position in the market
• Create and modify Dynatrace template presentations, in order to attend the specific demands of each customer
• Not only work with internal sales team, but also with partners, supporting their team in the customers and being a technical point of contact for them (trusted advisor/technical coach)

Position might be filled at a higher level based on candidate experience.

Qualifications

Minimum Requirements:

• Working in, or have, the observability space.
• Bachelor’s degree in Computer Science or equivalent education or experience required.
• 3+  years of experience within the observability space.

Preferred Requirements:

• Worked with Dynatrace
• Experience with web technologies such as HTML, CSS, and JavaScript
• Experience with programming / scripting side technologies such as Java, .NET, PHP, Go, Node.js and database
• Advance knowledge of Operating Systems (OS) including Windows and Linux
• Experience with DevOps or Site Reliability Engineering practices
• Knowledge with cloud platforms, including AWS, Azure or GCP
• Experience with modern technologies like containers, Kubernetes / OpenShift, Serverless functions, and CI/CD pipelines
• Experience with automation like Ansible, Puppet, Terraform, etc.

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Description du poste

• Administrer la plateforme au niveau N3, en assurant une gestion proactive des incidents et la maintenance de l'infrastructure.
• Gérer l’intégration continue (CI/CD) des projets en production pour assurer des déploiements rapides et fiables.
• Participer à la conception de l’architecture infra et applicative, en collaboration avec les équipes de développement.
• Mettre en place et gérer des tests automatisés pour la validation des plateformes.
• Assurer le monitoring et la supervision des environnements via des outils dédiés, garantissant la performance et la disponibilité des systèmes critiques.
• Rédiger et maintenir à jour la documentation OPS.

Compétences techniques (Must Have) :

• Expertise en administration des systèmes Windows et Linux (particulièrement Redhat/Centos).
• Expérience dans l’administration de serveurs web à fort trafic (Apache, Nginx, Varnish).
• Solides compétences en administration de bases de données SQL/NoSQL (Mysql, PostgreSQL, OCI, Couchbase, Redis, Memcached, Elasticsearch, Cassandra, MongoDB).
• Bonne connaissance des flux de données et des intégrations via Nifi, SFTP, API.
• Maîtrise des langages de scripting (Powershell, Shell).
• Compétences en Infrastructure Automation avec des outils tels qu’Ansible et Terraform.
• Pratique des outils d’automatisation des déploiements et orchestration (Jenkins).

Nice to have : 

• Connaissance des outils de source control (Git, Bitbucket, GitLab).
• Expérience avec des outils de dashboarding comme Grafana et Kibana.
• Familiarité avec les containers (Docker) et leur orchestration (Kubernetes).
• Compétences en cloud computing (Azure, Google Cloud).

Qualifications

• Vous êtes un(e) passionné(e) par les technologies DevOps et l’automatisation, avec une solide expérience dans la gestion des systèmes et des environnements complexes en production.
• Vous avez minimum 3 ans d'expérience dans un environnement similaire.
• Vous avez un esprit analytique, une grande capacité à résoudre les problèmes et une excellente réactivité face aux incidents critiques.

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Job Description

As a DevOps Engineer you will be responsible for implementing application solutions both in the cloud as well as participating in technical research and development to enable continuing innovation within the DevOps space.

• Implement scalable, resilient, and secure solutions in the public cloud, especially in AWS.

• Participate in automation initiatives to streamline processes, improve efficiencies and reduce hosting cost

• Work closely with Product Owner, Platform Team, Solution Architects and development teams for continuous improvement

• Enhance and drive automation and "Infrastructure as Code" delivery

• Deliver cloud projects in an Agile environment

• Participating in technical discussion with existing & potential clients and internal teams,

• Participate in research and development to deliver complex cloud-native solutions or on-premises

• Ability to analyze and troubleshoot complex software and infrastructure issues, and develop tools/systems for task automation

• BAU Support as needed for critical and escalated issue

• Responsible for managing and upgrading DevOps toolsets.

• Maintaining 100% automation coverage of core Insight build and deploy using cloud-native services and containers

Qualifications

• Bachelor's degree in computer science, information technology, engineering or equivalent.

• At least +4 years’ experience working with cloud services like AWS.

• Solid experience in designing and implementing complex DevOps solutions

• Experience within cloud hosted environments such as Amazon AWS and Google GCP cloud, AWS Lambda and AWS Cloud Formation.

• A good AWS DevOps development background

• Experience in Terraform, Kubernetes, CI/CD Pipeline, Ansible, docker

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Az állás leírása

Részvétel az Open Telekom Cloud működtetésében 

• Munkavégzés egy openstack alapú cloud technológiával, csapatokban, mint például.: Hardware, Images, Database & Orchestration stb.
• Jegyek készítése és beérkező jegyek kezelése
•  Platformhoz kapcsolódó változtatások végrehajtása
•  Szoros együttműködés magyar és külföldi kollégákkal 
•  Automatizálási feladatok
•  Agilis munkakörnyezet 

Képzettség

• Linux operációs rendszer tudás
• Alaptudás számítógépes hálózatok terén
• Középfokú angol nyelvtudás
• Pontos és precíz munkavégzés, a feladatok dokumentációját is beleértve 
• Jó kommunikációs képesség
• Nappali tagozatos, aktív hallgatói jogviszony (25 év alatt passzív is megfelel)
• Legalább havi 120 óra vállalása

Előnyök

• Python, Bash, vagy más programozási nyelv ismerete 
• Awx, Awx tower, Ansible alaptudás 

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About Us

TherapyNotes is the go-to superhero for behavioral health Practice Management and EHR software! Our top-notch SaaS solution handles scheduling, billing, documenting, telehealth, and more so clinicians can focus on awesome patient care.

We're a dynamic team of pros who love to innovate and push the envelope, keeping our software cutting-edge. Join us, and let's revolutionize behavioral health software together while making a real difference!

Description

TherapyNotes is searching for a Systems Architect Engineer to join our growing team of cloud-first technology enthusiasts.  The right candidate has an innovative, entrepreneurial instinct for identifying value and pragmatic solutions that drive the growth of the business.  

Responsibilities

• Identifies, evangelizes and architects solutions to problems across the enterprise comprised of both Windows and Linux workloads in an Azure cloud environment
• Provide problem analysis and 3rd level support of the SaaS application
• Increases the security, availability, reliability and scalability of the SaaS platform
• Increases the efficiency and effectiveness of the technology teams through the implementation of innovative solutions and processes
• Establish relationships with key technology stakeholders across the organization to understand their needs
• Ensures all solutions and operational activities adhere to the security and operating policies established by the organization
• Identifies opportunities for improving service delivery or the health of the environment through process improvement and/or continual development of documentation and runbooks

Requirements

• Bachelor's degree in Information Systems, Engineering, or equivalent
• 12+ years of experience managing high-volume SaaS products in a software development organization
• Expert in hybrid and cloud-based compute, storage, and containerization solutions (Azure, Kubernetes preferred)
• Expert with Infrastructure as Code (IaC) strategies, and variable workload (container) orchestration (Terraform, Ansible preferred)
• Expert in Continuous Integration/Continuous Delivery strategies and technologies
• Expert in Microsoft technologies such as Azure, Microsoft365, Azure AD/AADDS, Active Directory Domain Services, Windows 11, Windows Server 2019+, DHCP, DNS
• Expert in automation and scripting languages (e.g. Python, SQL, PowerShell)
• Expert in Linux server systems administration such as RedHat, CentOS, and Debian
• Expert in traditional and PaaS web application technologies such as Azure Web Apps, IIS, application load balancing
• Expert with the Agile methodology, DevOps, Scrum, ITSM and/or ITIL principles

Benefits

• Competitive salary - $130,000-$170,000
• Employer sponsored health, dental, vision, life, and disability insurance
• Retirement plan with company contribution
• Annual company profit sharing
• Personal development/training budget
• Open, collaborative work environment
• Extensive 2-week onboarding plan
• Comprehensive mentorship program

TherapyNotes, LLC is an Equal Employment Opportunity Employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. All candidates whom have been given a conditional offer of employment with TherapyNotes, LLC must also undergo a criminal background check.

#LI-Remote
#LI-PL1

10/1/2024

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Job Description

As an Enterprise Solutions Architect Team member you will be asked to work with a variety of accounts where you must lead very skilled engineering staff of our customers. You may also get involved in diving in to help isolate major performance issues and/or provide solutions in mitigating performance problems within large environments. You will work with our product engineering teams to ensure any functional gaps and opportunities for improvement are clearly articulated and managed between our accounts and our engineering team. Our team members regularly get involved in hands on solutioning both for our own purposes of working smarter not harder or to assist in the implementation of deployments or solutions at the customer. Our joint team of highly experienced ESAs are periodically found solutioning in C#, Java, SQL, NodeJS, JavaScript, Ansible, Puppet, Terraform and many more. To be part of the team means contributing a history of both high-level consulting to rolling the sleeves up and contributing in code either for the team or the customer.
The Enterprise Solution Architect is a combination of an infrastructure, automation expert, coder, trusted advisor and cloud services authority who will be responsible for leading the design and implementation of our monitoring solutions executed through a well-defined, repeatable services engagement model. Our ESA team members perform most of their responsibilities remotely at a home office and will have moderate to minimal travel from time to time.
 

Qualifications

Minimum Requirements

• Bachelors Degree required or additional 10 years of relevant Information Technology experience accepted in lieu of degree
• 12+ years of real world experience in software and/or solution engineering
• 5+ years experience leading and consulting in large Enterprise/Corporate environments a must

Preferred Requirements

• Prior Experience using Dynatrace or managing APM solutions a major plus
• Solid understanding of a variety of Cloud technologies and offerings such as AWS, Azure or Google Cloud with at least expertise and/or certification in one while having an aptitude and appetite to learn others quickly.
• Solid understanding of network topologies, routing, network security, security protocols, routing, load balancers and capacity planning
• Solid understanding of a Container based solutions using Kubernetes and similar products. Service mesh experience a plus.
• Outstanding communicator and writing skills a must with the ability to consult and lead multi-day meetings to assess technologies and processes.
• Solid understanding of Application and/or Infrastructure Monitoring & Observability
• Develop automation and repeatable processes/scripts to enable solutions that deploy, manage, configure, scale and monitor Client applications is a plus
• Solid understanding of solutions using Chef, Puppet, Ansible, GoCD, Jenkins, TFS and similar products. 
• Solid understanding of PaaS concepts and implementations such as Cloud Foundry, OpenShift, BlueMix or similar offerings.
• At least 7+ years of prior development experience in at least one object-oriented language. Solid understanding of byte-code based runtimes, i.e. Java, .NET
• Solid to Expert hands on experience with SQL a plus
• Prior experience with enterprise logging technologies and strategies
• Prior hands-on experience providing troubleshooting expertise for performance and other issues. 
• Prior experience in streamlining a development lifecycle with automated provisioning and testing of resources. 
• Demonstrable Enterprise Architecture planning and design skills. Expert authoring Diagrams is desired.
• Expert analytic, organization, presentation, customer service and facilitation skills. 
• Ability to gather customer requirements and translate those requirements into short and long term deliverables while working with Project Managers and Directors
• Comfortable with Software Development Life Cycles, Test Driven Development, Continuous Integration and Continuous Delivery/Deployment. 
• Solid understanding and experience working with high availability, disaster recovery designs, high performance, multi-data center systems and hybrid cloud environments.
• Considered an expert in a combination of database and platform application services is a plus 
• Ability to use a wide variety of open source technologies and cloud services
• Preference will be given to candidates that also have web applications, database, and support skills 

Compensation and rewards:

• The base salary range for this role is $160,000 - $205,000. When determining your salary, we consider your experience, skills, education, and work location. 

• Our total compensation package includes unlimited personal time off, an employee stock purchase plan, and a reward system.  

• We also offer medical/dental benefits, and a company matching 401(k) plan for retirement. 

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Job Description

Our growing Enterprise Solutions team has formed out of a high demand from our Enterprise clients needing leadership to deploy the Dynatrace platform at extreme scale. Many of our engagements require highly experienced Enterprise Solutions Architect consultants to assess, design, and provide guided implementation assistance. The engagements we lead often help our customers navigate use cases through their own highly complex hybrid environments. Our current ESA team has developed best practices and highly effective ways to achieve success. Many of the enterprises we encounter are on a journey, transforming the way they monitor at scale, not only in production but throughout their entire application lifecycles. Our capabilities offer tool rationalization, ITSM integrations, and DevOps techniques in highly dynamic environments that span both Cloud and On-Premises infrastructure.

As a Director of Solution Architecture, you will lead a team of highly skilled Solution Architects and Engineers, guiding them in deploying and optimizing our solutions across a variety of enterprise environments. You will leverage your extensive background in solution architecture and your experience in managing technical teams to drive success in complex, large-scale projects. Your role will involve strategic planning, resource allocation, and ensuring the highest standards of technical excellence while maintaining the technical acumen and the ability to dive into hands-on work for prototyping solutions, providing guidance, mentoring, and motivating the team, or reviewing team members’ suggested solutions. Additionally, you will be expected to manage and directly work with some of our largest key accounts, ensuring they receive the best solutions and services from our team.

As a team member, you will find it exciting to be exposed to a vast number of technologies, teams, and techniques throughout some of the top organizations in the world. This opportunity is one of a kind and will often exercise every skill set in an Enterprise Solutions Architect’s arsenal. Our ESA team members find this job incredibly engaging, very demanding at times, but extremely rewarding.

Our team members have a passion for technology, the ability to understand and assess new technologies, and understand their applicability to business. We are seeking a driven individual who has a desire to work with some of the best in the market.

Qualifications

Minimum Requirements

• 10+ years of experience in software and/or solution engineering, with a strong background in solution architecture
• 3+ years of experience managing a team of Solution Architects or similar technical teams
• 5+ years of experience in a large-scale IT environment, preferably within a major business or government enterprise
• Bachelor’s degree in a relevant field or equivalent experience

Preferred Requirements

• Proven track record of leadership and management within diverse, large-scale IT enterprises, demonstrating the ability to adapt and excel in various organizational contexts
• Experience in resource allocation, project management, and cost management
• Expertise in one or more cloud technologies (AWS, Azure, Google Cloud)
• Strong understanding of network topologies, security protocols, and capacity planning
• Experience with container-based solutions (Kubernetes, Docker) and service mesh technologies
• Excellent communication, presentation and leadership skills, with the ability to lead multi-day meetings and present to executive stakeholders
• Experience with ITSM integrations, DevOps practices, and hybrid cloud environments.
• Familiarity with PaaS solutions (Cloud Foundry, OpenShift) and high availability/disaster recovery designs.
• Ability to work with a wide variety of open-source technologies and cloud services.
• Additional certifications in network security, cloud technologies, or project management.
• Deep understanding of application and infrastructure monitoring, observability, and performance optimization.
• Proficiency in automation tools (Chef, Puppet, Ansible) and CI/CD pipelines (Jenkins, GoCD).
• Development background in object-oriented languages (Java, .NET) and SQL.
• Experience with enterprise logging technologies and strategies.
• Demonstrable skills in enterprise architecture planning and design, including diagramming and documentation.
   

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Job Description

What’s the role?

As a Dynatrace Solution Engineer, you will be a key member of the Dynatrace sales engine and will be responsible for providing excellent technical support to the sales team. You will be the expert on Dynatrace and all facets of Advanced Observability. Within this exciting role, you will be responsible for executing great demos which demonstrate the Dynatrace unique approach in solving the customer’s pain, executing and managing POCs onsite and remote, building key relationships with Dynatrace’s customers and completing RFIs & RFPs. You will also work across teams including Dynatrace’s innovation labs, Dynatrace’s Expert Services consultants, CSMs and marketing.

About you:

To ensure your success as a Solution Engineer at Dynatrace, you need to be an ambitious, confident and self-motivated individual, with previous SE experience or another technical customer facing role. You need to be passionate about innovative technology, technical sales and articulating value to customers and prospects. In addition, we are also looking for:

• An excellent team player, with the ability to work across all disciplines
• Excellent communication and presentation skills, with the ability to communicate technical value into business value
• Previous 3 – 5 years of experience with observability or application performance management technologies and techniques
• Ability to troubleshoot technical issues to produce a working outcome and be able to manage this process
• Ability to manage a number of projects simultaneously, work with a number of different sales people and support other SEs where needed
• Must have a strong desire to grow professionally, adapt to an ever-changing environment and are coachable
• Must be able to travel up to 30% of the time

Responsibilities:

• Evangelize Dynatrace’s product offerings during international trade shows and at key customer account meetings to promote new and expanded business
• Partner with sales representatives to identify new sales opportunities as well as incremental sales opportunities within existing accounts
• As part of the solution engineering team participate in proof of concept (PoC) creation and cloud architecture discussions, leading the technical solution evaluation portion in support of sales opportunities either directly or through channel partners for multiple POCs
• Present Dynatrace’s vision to our customers C-suite executives
• Provide technical guidance in the Discovery, Solution Evaluation, and Solution Proposal stages of the opportunity sales cycle
• Present on-stage demonstrations providing insight and context to our customers during key marketing events. Either at Dynatrace sponsored industry events or partner sponsored events, ensure key demonstrations are delivered by you or a team member at demonstration booths
• Gather, qualify and provide feedback from customers to Product Management to improve Dynatrace’s market share and meet the market needs
• Build best practices and share knowledge the team to continuously develop and enhance both your personal and team capabilities
• Work with local Sales and Sales Engineering leadership to identify learning/ development opportunities for you and the local team to maintain Dynatrace’s leadership position in the market
• Create and modify Dynatrace template presentations, in order to attend the specific demands of each customer
• Not only work with internal sales team, but also with partners, supporting their team in the customers and being a technical point of contact for them (trusted advisor/technical coach)

Position might be filled at a higher level based on candidate experience.

Territory: Western Canada

Qualifications

Minimum Requirements:

• Working in, or have, the observability space.
• Bachelor’s degree in Computer Science or equivalent education or experience required.
• 3+  years of experience within the observability space.

Preferred Requirements:

• Worked with Dynatrace
• Experience with web technologies such as HTML, CSS, and JavaScript
• Experience with programming / scripting side technologies such as Java, .NET, PHP, Go, Node.js and database
• Advance knowledge of Operating Systems (OS) including Windows and Linux
• Experience with DevOps or Site Reliability Engineering practices
• Knowledge with cloud platforms, including AWS, Azure or GCP
• Experience with modern technologies like containers, Kubernetes / OpenShift, Serverless functions, and CI/CD pipelines
• Experience with automation like Ansible, Puppet, Terraform, etc.

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Description du poste

Vos principales responsabilités en tant que Tech Leader?

Expertise & transmission

• Développer et maintenir vos compétences et connaissances grâce à une veille active interne et externe à Devoteam

• Animer des formations de préparation aux certifications et d'expertise

• Participer à la définition de parcours de formation dans votre domaine d'expertise principale et connexe

• Conseiller le Career Manager dans la définition de la trajectoire des consultants, de leur plan de développement, et dans l’identification de Consultants à potentiel

• Réaliser des entretiens de validation technique de candidats

Business & Delivery

• Apporter votre  expertise sur les réponses aux appels d'offres et les rendez-vous Client

• Contribuer activement aux développements des partenariats et à l’élaboration des offres de la Squad

• Réaliser des missions d'expertise, seul ou dans le cadre de dispositifs sur son domaine de compétences

Communauté & Rayonnement

• Participer avec les autres Tech Leader à la transmission de compétences (coaching, certifications, ...)  à destination des collaborateurs de la Squad

• Rédiger la documentation assurant la capitalisation des connaissances (fiches techniques, REX Mission, supports de formation, fiche référence projet…)

• Rayonner sur les réseaux sociaux et mettre en valeur la Marque Employeur

• Proposer, organiser et élaborer des contenus techniques visant à développer la visibilité de la Squad : Meetup, articles, formations d'étudiants,…

Qualifications

Ce que vous apporterez à la Squad?
[Must have] 

• Vous avez minimum cinq années d’expérience professionnelle sur tout ou partie des  technologies de la Squad : Git, GitLab, GitHub, Jira, Nexus, Maven, Artifactory, Ansible, Kubernetes, Jenkins, Selenium, Terraform, Docker, ELK, Grafana, Prometheus...
   
• Vous êtes aguerri aux méthodologies agiles
   
• Vous parlez couramment français et anglais
   
• Vous êtes capable de qualifier et d’expliciter un besoin client, possédez de solides capacités d’animation et avez l’âme d’un leader
   
• Vous êtes ouvert au changement, force de proposition et êtes un véritable moteur au sein d’une équipe.

[Nice tohave]

• Vous avez une première expérience dans la transmission et le coaching
• Vous avez des connaissances sur un ou plusieurs cloud provider : AWS, Azure, GCP...

Envie d’intégrer une tribu qui saura développer vos compétences et votre esprit d’innovation tout en proposant afterworks, activités sportives et meet up ? Rejoignez nous !

La promesse de Devoteam

• Un CDI, pour se projeter ensemble sur le long terme
• Un package incluant une partie variable motivante, que vous pourrez dépasser, ainsi qu’une partie fixe attractive en lien avec votre expérience et les tendances du marché
• Une base de travail à [lieu de travail] et un accord télétravail  permettant une meilleure flexibilité
• Des avantages comprenant mutuelle, prévoyance santé, CSE, mais aussi des compensations de vos frais internet et installations relatives au télétravail
• Des challenges organisés tout au long de l’année avec de très jolis gains (voyages, matériels technologiques, accès à des événements….)
• Un plan de carrière personnalisé avec des formations et certifications en lien avec votre trajectoire et de multiples possibilités de mobilité (géographique mais aussi inter communautés)
• Un esprit de communauté fort autour de vos technologies de prédilection, au travers d’évènements internes vous permettant d’interagir, célébrer et continuer d’apprendre
• Une réelle possibilité de rayonner et partager vos connaissances et votre vision par le biais de conférences, meetups ou articles
• Si vous nous rejoignez de l’étranger, un accompagnement pour vous aider à trouver un logement
• Enfin, un groupe qui œuvre pour l'égalité des chances, pour la promotion au mérite de ses collaboratrices et de ses collaborateurs et lutte activement contre toute forme de discrimination. La diversité contribue à la créativité, au dynamisme et à l'excellence de notre organisation.
   

Tous nos postes sont ouverts aux personnes en situation de handicap.

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