Designer Remote Jobs

18 Results

17d

Freelance Designer

ReejigSydney, Australia, Remote
figmaDesignfreelanceUX

Reejig is hiring a Remote Freelance Designer

Job Description

We are looking for a freelance designer who excels at designing data-rich insights dashboards and has experience incorporating Generative AI into products. You will be responsible for creating dashboards that not only align with our current product style guide but also inject creativity into new, AI-enhanced experiences.
You’ll work closely with our product team, ensuring that every new dashboard design looks cohesive with our existing platform, while also allowing space for innovation and creativity in presenting data and insights.

What You’ll Do:

  • Design interactive, user-friendly dashboards that make complex data simple and actionable.
  • Integrate Generative AI elements to enhance the dashboard’s intelligence and personalization.
  • Ensure all new designs are styled to align with our current product style guide, maintaining visual and UX consistency across the platform.
  • Introduce creative visual elements that bring fresh innovation to the design, without losing cohesion with the overall product.
  • Use Figma to collaborate with the team, share designs, and ensure seamless design-to-development handoffs.
  • Design in a modular fashion, ensuring flexibility for different user types (e.g., those with or without AI-driven features).

Qualifications

What You Bring:

  • Expertise in Figma: Proficiency in creating pixel-perfect designs and collaborating efficiently with developers and product teams.
  • Strong data visualization skills: Experience creating intuitive, visually compelling dashboards that present complex insights.
  • Experience integrating Generative AI into product designs, enhancing user experience and functionality.
  • A strong portfolio showcasing insights dashboards and data-driven product designs, especially in SaaS or enterprise settings.
  • Attention to detail in ensuring new product features align with existing style guides, while being able to add your own creative flair to new designs.
  • Experience with AI-driven or data-heavy products is a plus.

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+30d

Product Design Manager

BrazeRemote - British Columbia
Sales2 years of experienceBachelor's degreeDesignUX

Braze is hiring a Remote Product Design Manager

At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.

We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.

To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success. Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.

If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.

Do you have experience guiding your team to create exceptional user experiences that simplify complexity? Are you someone that enjoys coaching designers and are looking to grow as a design leader? Do you still like to roll up your sleeves and stay close to the design work? Does the idea of leading design across multiple channels and personas excite you? If this sounds like you, let’s talk!

WHAT YOU'LL DO
​​You will be leading design across several product areas: Feature Flags, Push, Content Cards and our In-App Messaging channels. You will manage designers that work within cross-functional product teams, partnering with product management, UX research, and engineering leadership on discovery, strategy, and execution. While design and research aptitude will inform your role and how you provide coaching to maintain a high bar for design quality, the craft of management and developing your team members will be a core expectation for this role.

  • Managing, mentoring and inspiring a team of product designers, pushing the quality of their research and design work, and facilitating their career growth
  • Contributing to the vision and strategy of the product teams you will work closest with, while working with divisional leadership to establish over-arching product strategies and process improvements
  • Identifying and operationalizing overlapping efforts across product teams to ensure consistency for Braze customers
  • Regularly and closely collaborating with Product Management, Engineering and Research disciplines within, and across, departments
  • Recruiting, interviewing and hiring candidates for your team and across the design org
  • Ensuring operational efficiency and accountability for design within this team
  • Serving as both design advocate and ambassador of the user experience
  • Helping to scale our design org, design and research operations, and the long-term health of our product design system, Beacon

WHO YOU ARE

  • 5+ years of design and/or front end development experience combined
  • At least 2 years of experience managing direct-reports
  • Penchant for understanding complex problems and products; unafraid to discuss technical feasibility and long term planning
  • Clear, concise, and cogent communicator
  • Structured thinker who uses frameworks to bring structure to projects
  • Organized and thorough; habitually documents and double-checks work
  • Comfortable with ambiguity and learning through experimentation
  • Experience spearheading user research and/or working closely with UX researchers

Bonus

  • Experience with any aspect of lifecycle marketing
  • Experience working within a mature design system
  • Experience working on SaaS products, especially messaging or more technical products

#LI-Remote

WHAT WE OFFER

Details of these benefits plan will be provided if a candidate receives an offer of employment. Benefits may vary by location.

From offering comprehensive benefits to fostering flexible environments, we’ve got you covered so you can prioritize work-life harmony.

  • Competitive compensation that may include equity
  • Retirement and Employee Stock Purchase Plans
  • Flexible paid time off
  • Comprehensive benefit plans covering medical, dental, vision, life, and disability
  • Family services that include fertility benefits and equal paid parental leave
  • Professional development supported by formal career pathing, learning platforms, and tuition reimbursement
  • Community engagement opportunities throughout the year, including an annual company wide Volunteer Week
  • Employee Resource Groups that provide supportive communities within Braze
  • Collaborative, transparent, and fun culture recognized as a Great Place to Work®

ABOUT BRAZE

Braze is a leading customer engagement platform that powers lasting connections between consumers and brands they love. Braze allows any marketer to collect and take action on any amount of data from any source, so they can creatively engage with customers in real time, across channels from one platform. From cross-channel messaging and journey orchestration to Al-powered experimentation and optimization, Braze enables companies to build and maintain absolutely engaging relationships with their customers that foster growth and loyalty.

Braze is proudly certified as a Great Place to Work® in the U.S., the UK and Singapore. We ranked #3 on Great Place to Work UK’s 2024 Best Workplaces (Large), #3 on Great Place to Work UK’s 2023 Best Workplaces for Wellbeing (Medium), #4 on Great Place to Work’s 2023 Best Workplaces in Europe (Medium), #10 on Great Place to Work UK’s 2023 Best Workplaces for Women (Large), #19 on Fortune’s 2023 Best Workplaces in New York (Large). We were also featured in Built In's 2024 Best Places to Work, U.S. News Best Technology Companies to Work For, and Great Place to Work UK’s 2023 Best Workplaces in Tech.

You’ll find many of us at headquarters in New York City or around the world in Austin, Berlin, Chicago, Jakarta, London, Paris, San Francisco, Singapore, Sydney and Tokyo – not to mention our employees in nearly 50 remote locations.

BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER

At Braze, we strive to create equitable growth and opportunities inside and outside the organization.

Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We're committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.

We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.

Please see ourCandidate Privacy Policy for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.

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+30d

: Virtual Designer

WayfairRemote, United States
SalesFull TimeBachelor's degreesalesforceDesign

Wayfair is hiring a Remote : Virtual Designer

Virtual Design Sales Consultants, Project Team

 

About Wayfair:
Wayfair and its collection of brands is looking for creative, driven, empathetic, entrepreneurial design sales consultants to help grow one of our newest teams. This virtual role will be responsible for helping customers create and envision a home they would love and recommend products that meet their individual budget, style and space.

What You’ll Do:

  • Achieve Sales and Design Goals: Conduct virtual design consultations to meet sales, design, and productivity targets in alignment with Wayfair’s Sales KPIs
  • Use Multiple Tools: Navigate multiple software applications and tools to provide recommendations based on customers' budget, style, and space
  • Create Designs: Develop designs using tools for moodboards, 2D floor plans, product lists, and style inspiration
  • Manage CRM: Track and manage customer interactions using Salesforce CRM.
  • Provide Expertise: Utilize sales and interior design knowledge to guide customers through design decisions and purchases
  • Stay Updated: Keep informed about design trends and marketplace updates to assist customers with product features, style coordination, and sample requests.
  • Manage Time Efficiently: Prioritize customer experience while managing your time effectively
  • Ask Key Questions: Ask relevant probing questions to offer complete sales solutions tailored to customer needs
  • Maintain Professionalism: Demonstrate a positive and professional attitude with all customers and team members
  • Contribute Ideas: Share innovative ideas to improve team operations.
  • Adapt to Change: Work in a dynamic environment with frequent updates to products, promotions, and operations
  • Continuous Learning: Participate in training on offerings, software, processes, and customizations

What You’ll Need (Required):

  • Remote Technology Proficiency: Experience using technology to drive business results, including virtual communication and video conferencing
  • Design and Sales Experience: 2 years of sales experience required with a track record of meeting and exceeding quotas
  • Education: A degree, background or certification in interior design
  • Customer Service & Sales: Strong focus on delivering excellent customer service and achieving sales targets
  • Design Knowledge: Understanding of basic design principles, including spatial planning, fabric selection, interior design styles, and trends
  • Organizational Skills: Strong organization, self-motivation, communication, and relationship management skills
  • Internet Requirements: Ability to maintain a hardwired internet connection with speeds of 25+ Mbps download and 5+ Mbps upload for voice and web traffic (no WiFi)
  • Adaptability: Proven ability to succeed in a fast-paced and evolving environment
  • Team Collaboration: Ability to contribute to the success of team members and collaborate effectively
  • Workspace: Dedicated private workspace (Wayfair provides necessary computer equipment)
  • Technical Proficiency: Proficiency in Google and Microsoft Office applications and the ability to learn new business systems

 

What We’d Love (Preferred Qualifications):

  • Sales Experience: 4+ years of sales experience preferred
  • Design Sales Experience: 2-4 years experience in design-related sales
  • Interior Design Experience: 1 year of interior design experience preferred
  • Education: Bachelor’s degree or college diploma equivalent

Perks:

  • Steady Customer Flow: Receive a continuous stream of customers without the need for sales, marketing, or commuting
  • Insurance: Wayfair offers health, vision, and dental insurance coverage starting on Day 1 
  • 401(k): Wayfair offers 401K with company match up to 4%
  • Employee Discounts: You’ll receive a dynamic Wayfair discount for use on items you wish to purchase for your own space
  • Time Off Options: You will begin to accrue paid time off immediately, 7 Paid Federal Holidays, 1 Floating Holiday, Paid/Unpaid Parental Leave Options, and more
  • Tuition Reimbursement: Full-Time Employees who have worked at Wayfair for at least six months are eligible to receive tuition reimbursement for pre-approved courses from an accredited, post-secondary institution up to a maximum of $5,250 per year
  • Collaborative and Inclusive Environment: Enjoy a collaborative work environment and team culture

Sales Contests: Participate in regular sales contests for extra earning potential

About Wayfair Inc.

Wayfair is one of the world’s largest online destinations for the home. Whether you work in our global headquarters in Boston or Berlin, or in our warehouses or offices throughout the world, we’re reinventing the way people shop for their homes. Through our commitment to industry-leading technology and creative problem-solving, we are confident that Wayfair will be home to the most rewarding work of your career. If you’re looking for rapid growth, constant learning, and dynamic challenges, then you’ll find that amazing career opportunities are knocking.

No matter who you are, Wayfair is a place you can call home. We’re a community of innovators, risk-takers, and trailblazers who celebrate our differences, and know that our unique perspectives make us stronger, smarter, and well-positioned for success. We value and rely on the collective voices of our employees, customers, community, and suppliers to help guide us as we build a better Wayfair – and world – for all. Every voice, every perspective matters. That’s why we’re proud to be an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, genetic information, or any other legally protected characteristic.

Your personal data is processed in accordance with our Candidate Privacy Notice (https://www.wayfair.com/careers/privacy). If you have any questions or wish to exercise your rights under applicable privacy and data protection laws, please contact us at dataprotectionofficer@wayfair.com.

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+30d

Design Manager

SalesFull TimeAbility to travel5 years of experienceremote-firstDesignc++

Solution Tree, Inc. is hiring a Remote Design Manager

Design Manager - Solution Tree, Inc. - Career PageSolution Tree delivers comprehensive professional development to schools and districts around the world. We empower K–12 educators to raise student achievement through a wide range of services and products including educator conferences, cu

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+30d

Product Design Manager

RemoteRemote-EMEA
Design

Remote is hiring a Remote Product Design Manager

About Remote

Remote is solving global remote organizations’ biggest challenge: employing anyone anywhere compliantly. We make it possible for businesses big and small to employ a global team by handling global payroll, benefits, taxes, and compliance. Check out remote.com/how-it-works to learn more or if you’re interested in adding to the mission, scroll down to apply now.

Please take a look at remote.com/handbook to learn more about our culture and what it is like to work here. Not only do we encourage folks from all ethnic groups, genders, sexuality, age and abilities to apply, but we prioritize a sense of belonging. You can check out independent reviews by other candidates on Glassdoor or look up the results of our candidate surveys to see how others feel about working and interviewing here.

All of our positions are fully remote. You do not have to relocate to join us!

The position

This is an exciting time to join Remote and make a personal difference in the global employment space as a Product Design Manager, joining our Design team.

Design is at the forefront of everything we do. As a Product Design Manager you will have the chance to help build, coach, and mentor a quickly growing and highly skilled group of designers. In this role you will envision how people experience our products and bring that vision to life with a deep knowledge of working within a diverse team (design, engineering, and product management) also taking responsibility for the entire design process from initial research, ideation, conceptualization, and design, to testing and validation.

 

What you need to be successful:

  • You have experience developing designers’ skills and careers.
  • You excel at motivating and inspiring people to do their best work.
  • You have experience recruiting and building product design teams.
  • Demonstrates an elevated and expanded expertise in their role and best practices.
  • Preference will be given to candidates who have experience designing complex solutions for complete digital environments.
  • An impressive portfolio showcasing a clear understanding of simplicity, typography, interactions and product design.
  • An understanding and appreciation of the practice of design iteration by always experimenting, evaluating and learning.
  • Proven experience of advocacy for the customer and applying user research insights to your design.
  • Effectively prioritizing and delivering their role's expected outcomes and proactively assisting colleagues where needed to help the team's success.
  • Contribution in order to keep work from the team consistent with the whole customer experience and designed with the customers' high-level goals and needs.
  • Collaboration with product managers, engineers, and cross-functional stakeholders to understand requirements and provide creative, thoughtful solutions.
  • A kind, empathic and patient person.
  • Someone who loves working with people and solving problems with them.
  • One who cares deeply about diversity and inclusion.
  • Fluent written and spoken English.
  • It's not required to have experience working remotely, but considered a plus.

In this role, you will:

  • Manage a quickly growing and business-critical team.
  • Contribute to hiring and retaining product designers; help to shape the team culture.
  • Ability to provide clear feedback and direction to designers on your team without being overly prescriptive.
  • Increase the level of team maturity. Mentor and inspire, give and seek feedback in order to continually raise our bar for quality.
  • Make strategic design and user-experience decisions related to core, as well as new functions and features.
  • Identify what is needed for each design phase.
  • Contributes actively for the execution of cross-area projects.
  • Partner with Product Managers and Engineers to generate ideas and viable solutions.
  • Work directly with the engineering teams to implement new features and iterations and ensure quality standards are met.
  • Have a keen ability to create work under minimal supervision and package and present solutions to the broader creative team. Quickly and superbly.
  • Contribute to creating and maintaining our design system, participate in team critiques and reviews, assist in user research, organize customer events and design workshops.
  • Drive yourself and your peers to deliver the best quality of work, pixel-perfect in every way while embracing and encouraging new methods and ways of working.
  • Help the organization understand the needs, challenges, and wishes of customers today and in the future.
  • Collaborate on project briefs and scoping.
  • Improve existing design solutions while also continuing to evolve our brand language.

 

Practicals

  • You'll report to: Director of Design
  • Team: Design
  • Location: Anywhere in the World
  • Start date: As soon as possible

Remote Compensation Philosophy

Remote's Total Rewards philosophy is to ensure fair, unbiased compensation and fair equitypayalong with competitive benefits in all locations in which we operate. We do not agree to or encourage cheap-labor practices and therefore we ensure to pay above in-location rates. We hope to inspire other companies to support global talent-hiring and bring local wealth to developing countries.

At first glance our salary bands seem quite wide - here is some context. At Remote we have international operations and a globally distributed workforce.  We use geo ranges to consider geographic pay differentials as part of our global compensation strategy to remain competitive in various markets while we hiring globally.

The base salary range for this full-time position is $75,300 USD to $135,550 USD. Our salary ranges are determined by role, level and location, and our job titles may span more than one career level. The actual base pay for the successful candidate in this role is dependent upon many factors such as location, transferable or job-related skills, work experience, relevant training, business needs, and market demands. The base salary range may be subject to change.

At Remote, we foster internal mobility as a key element of our culture of employee growth and development, supported by a compensation philosophy that guarantees pay equity and fairness. Therefore, all compensation changes associated with an internal move will be reviewed by the Total Rewards & People Enablement team on a case by case basis.

Application process

  1. (async) Profile review
  2. Interview with recruiter
  3. Interview with a Manager
  4. (async) Case study presentation
  5. (async) Case study review
  6. Team Interview 1
  7. Team Interview 2
  8. Offer
  9. Prior employment verification check

#LI-DPN

Benefits

Our full benefits & perks are explained in our handbook at remote.com/r/benefits. As a global company, each country works differently, but some benefits/perks are for all Remoters:
  • work from anywhere
  • unlimited personal time off (minimum 4 weeks)
  • quarterly company-wide day off for self care
  • flexible working hours (we are async)
  • 16 weeks paid parental leave
  • mental health support services
  • stock options
  • learning budget
  • home office budget & IT equipment
  • budget for local in-person social events or co-working spaces

How you’ll plan your day (and life)

We work async at Remote which means you can plan your schedule around your life (and not around meetings). Read more at remote.com/async.

You will be empowered to take ownership and be proactive. When in doubt you will default to action instead of waiting. Your life-work balance is important and you will be encouraged to put yourself and your family first, and fit work around your needs.

If that sounds like something you want, apply now!

How to apply

  1. Please fill out the form below and upload your CV with a PDF format.
  2. We kindly ask you to submit your application and CV in English, as this is the standardised language we use here at Remote.
  3. If you don’t have an up to date CV but you are still interested in talking to us, please feel free to add a copy of your LinkedIn profile instead.

We will ask you to voluntarily tell us your pronouns at interview stage, and you will have the option to answer our anonymous demographic questionnaire when you apply below. As an equal employment opportunity employer it’s important to us that our workforce reflects people of all backgrounds, identities, and experiences and this data will help us to stay accountable. We thank you for providing this data, if you chose to.

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+30d

Math Curriculum Designer

IXL LearningRemote
Bachelor's degreeDesignc++

IXL Learning is hiring a Remote Math Curriculum Designer

IXL Learning, developer of personalized learning products used by millions of people globally, is seeking an experienced, passionate educator to join our team as a Math Curriculum Designer. In this role, you'll lend your specialized knowledge and expertise in K–12 math education to help the curriculum design team craft exceptional learning experiences for elementary and early secondary students. Your strong writing skills, creative problem solving, educational insights, and commitment to quality will make personalized learning a reality for millions of students. #LI-FA1

This is a full-time remote position for candidates located in the United States. #LI-REMOTE

WHAT YOU’LL BE DOING

  • Design creative, engaging, interactive activities both online and in print
  • Write rigorous and mathematically correct content
  • Consult with other curriculum designers to ensure content is age-appropriate and meets educational objectives
  • Collaborate with visual designers, curriculum managers, and company leaders to determine appropriate instructional approaches
  • Research and apply content requirements across many states
  • Develop and manage project plans to create and deliver high-quality math content
  • Ensure all project milestones are achieved within set deadlines

WHAT WE’RE LOOKING FOR 

  • Bachelor's degree in a math or education-related field required - advanced degree preferred
  • K–12 math teaching experience - experience as math coach or math supervisor preferred
  • Excellent writing ability
  • Experience in curriculum development and instructional design
  • Can-do attitude with an openness to others' ideas
  • Highly self-motivated and efficient with superb attention to detail

WHAT TO INCLUDE IN YOUR APPLICATION

  • Your resume
  • A cover letter under 600 words that addresses the following questions: What are some challenges in developing online math content for students in grades K-12? How might your background and skill set help you address those challenges?

ABOUT IXL LEARNING

IXL Learning is the country's largest EdTech company. We reach millions of learners through our diverse range of products. For example:

  • 1 in 4 students in the United States uses IXL.com
  • Rosetta Stone provides an immersive learning experience for 25 languages
  • Wyzant is the nation's largest community of tutors, covering 300+ subjects
  • Teachers Pay Teachers (TPT) is a comprehensive marketplace for millions of educator-created resources

Our mission is to create innovative products that will make a real, positive difference for learners and educators and we're looking for passionate, mission-minded people to join us in achieving this goal. We have a unique culture at IXL that fosters collaboration and the open exchange of ideas. We value our team and treat one another with kindness and respect. We approach our work with passion, tenacity, and authenticity. We find it immensely satisfying to develop products that impact the lives of millions and we are eager to have you join our team.

At IXL, we value diversity in age, race, ethnicity, gender, sexual orientation, physical and mental ability, political and religious beliefs, and life experience, and we are proud to promote a work environment where everyone, from any background, can do their best work. IXL Learning is an Equal Opportunity Employer.

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+30d

Product Design Manager

AddeparRemote, Canada
agilefigmaDesignUXc++

Addepar is hiring a Remote Product Design Manager

Who We Are

Addepar is a global technology and data company that helps investment professionals provide the most informed, precise guidance for their clients. Hundreds of thousands of users have entrusted Addepar to empower smarter investment decisions and better advice over the last decade. With client presence in more than 45 countries, Addepar’s platform aggregates portfolio, market and client data for over $6 trillion in assets. Addepar’s open platform integrates with more than 100 software, data and services partners to deliver a complete solution for a wide range of firms and use cases. Addepar embraces a global flexible workforce model with offices in Silicon Valley, New York City, Salt Lake City, Chicago, London, Edinburgh and Pune.

The Role

The Design team at Addepar shapes investment professionals’ digital experiences. By designing and delivering intuitive, easy-to-use products, we help investment professionals grow their businesses and offer outstanding services to their clients. We take an agile, high-growth approach and champion a client-centered work environment with a focus on constructive feedback and collaboration.

We are looking for a Product Design Manager for our client reporting and billing offerings. With our products today, wealth managers can design and deliver fully customized, branded reports, tailor fee structures based on the portfolios, and streamline client engagement operations. This enables wealth managers to provide superior, personalized financial advice to their end-clients with even the most sophisticated portfolios and build long-lasting, trusted relationships.

This role will be leading a team of product designers, driving the design transformation of our existing best-in-class products hands-on in close collaboration with product and engineering partners, and taking the user experience to the next level with intuitive and scalable workflows, enterprise-grade permission features, and adoption of our modern design system, Addepar Design Language.

What You’ll Do

  • Provide design vision and thought leadership for Addepar’s reporting and billing products, advised by user research and data. Champion our clients.
  • Partner with product management, engineering leads, and other internal collaborators to align on objectives, product strategies, solutions, development processes, and design deliverables. Achieve business outcomes.
  • Triage design needs across multiple workstreams. Set and communicate priorities to your team. Be accountable.
  • Build and manage a diverse team of product designers that consistently delivers.
  • Lead, empower, and mentor product designers on the team to do their best work. Regularly provide constructive critique and introduce learning opportunities. Encourage growth.
  • Collaborate with the design system team and design leads across Addepar's platform to ensure a cohesive end-to-end client experience that embody our brand.
  • Be a driver and contributor to strategic design initiatives. Work with other design leads to improve and scale existing design patterns, rituals, and tools. Cultivate a culture of design excellence.
  • Seek out and adopt feedback from your peers, reports, collaborators, and cross-functional leadership.

Who You Are

  • 7+ years of experience working in the field of Product Design, Interaction Design, or UX Design.
  • 1+ year of experience leading and managing a team.
  • A portfolio showcasing strong user-centered design practices, product thinking, and design fundamentals.
  • Proven records of driving design and development team through successful product launches and continuous improvements.
  • Experienced in designing web SaaS products for multi-faceted user base across a variety of segments, from small business to large enterprise.
  • Passion for building a happy, impactful design team.
  • Passion for systematic, modularized design solutions and practical problem solving.
  • Ability to think big pictures and plan for long-term product transformation.
  • Exceptional communication, presentations, collaboration, and partnership building skills.
  • Proficient in using Figma, our preferred design and prototyping tool.

Our Values 

  • Act Like an Owner -Think and operate with intention, purpose and care. Own outcomes.
  • Build Together -Collaborate to unlock the best solutions. Deliver lasting value. 
  • Champion Our Clients -Exceed client expectations. Our clients’ success is our success. 
  • Drive Innovation -Be bold and unconstrained in problem solving. Transform the industry. 
  • Embrace Learning -Engage our community to broaden our perspective. Bring a growth mindset. 

In addition to our core values, Addepar is proud to be an equal opportunity employer. We seek to bring together diverse ideas, experiences, skill sets, perspectives, backgrounds and identities to drive innovative solutions. We commit to promoting a welcoming environment where inclusion and belonging are held as a shared responsibility.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

PHISHING SCAM WARNING: Addepar is among several companies recently made aware of a phishing scam involving con artists posing as hiring managers recruiting via email, text and social media. The imposters are creating misleading email accounts, conducting remote “interviews,” and making fake job offers in order to collect personal and financial information from unsuspecting individuals. Please be aware that no job offers will be made from Addepar without a formal interview process. Additionally, Addepar will not ask you to purchase equipment or supplies as part of your onboarding process. If you have any questions, please reach out to TAinfo@addepar.com.

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+30d

Unreal Engine Level Designer

Epoch GamesWinston-Salem, NC, Remote
slackgit

Epoch Games is hiring a Remote Unreal Engine Level Designer

Job Description

In this volunteer position you will be asked to create landscapes and building interiors for The Lays of Althas: Sundered Order (LoA:SO), based off concepts and layouts, in the Unreal Engine. We are still building a long list of assets; we expect our Level Designers to be resourceful with the assets they use. We also expect you to use various Houdini Tools that we've built, so Houdini is recommended, but not required. Blueprint Scripting and Quixel Megascans experience is also recommended.

Communication is key to a smooth and efficient pipeline. You must be able to communicate clearly and effectively with other team-members. Don't be afraid to ask questions. We are an English-speaking team, so English fluency is a must. All of this is especially important for Level Designers as we expect them to communicate with 3D Artists letting them know assets that are still needed.

If you are comfortable with teaching, you may be called upon to aid the more junior members of the team in any relevant area.

Other duties include following team policies (given through team orientation as upon acceptance to the team) as well as attending meetings through Slack (our instant message program that we use to communicate).

Qualifications

Minimum Requirements:

  • Ability to create detailed landscapes and building interiors in Unreal Engine 4
  • Ability to optimize with use of LODs (Level of Detail)

Recommended Requirements:

  • Houdini experience, used for creating Procedural Development tools to be used in Unreal Engine
  • Unreal Engine 4 Blueprint Scripting experience
  • Quixel MegascansAsset Library usage
  • Heightmap development experience

Required Software:

  • Epic Games' Unreal Engine 4: https://www.unrealengine.com/register

Optional Software:

  • SideFX's Houdini: https://www.sidefx.com/products/houdini/ - we can provide Level Designer with a copy if needed
  • Heightmapping Software (such as QuadSpinner Gaea: https://quadspinner.com/)

Minimum Hardware Requirements:

  • The ability to run Unreal Engine 4
  • The disk space and Internet Speeds to download (Git Pull) at least 25 GB of game files

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+30d

Level Designer

Full TimeDesign

Dubit Limited is hiring a Remote Level Designer

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+30d

Professional Development Designer

IXL LearningRemote
Designc++

IXL Learning is hiring a Remote Professional Development Designer

IXL Learning, developer of personalized learning products used by millions of people globally, is seeking an enthusiastic individual passionate about providing educators with engaging and relevant professional development. #LI-DE

As a Professional Development Designer, you will create and write professional development resources for our team of specialists to use with teachers and administrators around the globe. #LI-REMOTE

We are looking for a compelling storyteller and exceptional writer who is creative and organized and wants to be part of a collaborative, high-energy team. Additionally, our ideal candidate has extensive experience creating and delivering professional development for educators.

This is a full-time remote position for candidates within the United States. 

WHAT YOU'LL BE DOING

  • Write and design professional development and supporting materials
  • Collaborate with marketing in the development of PD marketing collateral
  • Partner with Professional Learning leaders to evaluate and improve PD offerings
  • Collaborate with product and engineering teams to ensure demo accounts meet the team’s needs
  • Periodically deliver high-quality virtual and in-person professional development to teachers and administrators– up to 10% possible travel

WHAT WE'RE LOOKING FOR

  • BA/BS degree
  • K-12 teaching experience 
  • 5+ years of experience in a role where creating and delivering professional development to k-12 educators was the primary focus
  • Exceptional writing and presentation skills
  • Experience supporting core curriculum and assessment adoptions strongly preferred
  • Excellent interpersonal skills - dynamic, enthusiastic, upbeat individual who connects well with others and has a positive, collaborative attitude
  • Organized, methodical, and detail-oriented; ability to prioritize and effectively manage multiple projects and tasks concurrently, from start to finish
  • Ability to work both independently and as part of a team
  • Self-starter and quick learner with a passion for improving education through technology
  • Experience with Google Docs, Sheets, and Slides

ABOUT IXL LEARNING

IXL Learning is the country's largest EdTech company. We reach millions of learners through our diverse range of products. For example:

  • 1 in 4 students in the United States uses IXL.com
  • Rosetta Stone provides an immersive learning experience for 25 languages
  • Wyzant is the nation's largest community of tutors, covering 300+ subjects
  • Teachers Pay Teachers (TPT) is a comprehensive marketplace for millions of educator-created resources

Our mission is to create innovative products that will make a real, positive difference for learners and educators and we're looking for passionate, mission-minded people to join us in achieving this goal. We have a unique culture at IXL that fosters collaboration and the open exchange of ideas. We value our team and treat one another with kindness and respect. We approach our work with passion, tenacity, and authenticity. We find it immensely satisfying to develop products that impact the lives of millions and we are eager to have you join our team.

At IXL, we value diversity in age, race, ethnicity, gender, sexual orientation, physical and mental ability, political and religious beliefs, and life experience, and we are proud to promote a work environment where everyone, from any background, can do their best work. IXL Learning is an Equal Opportunity Employer.

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+30d

Senior Designer

Her Campus MediaRemote, ANYWHERE, Remote
figmawordpressDesignGraphic DesignerIllustratorPhotoshopUXcss

Her Campus Media is hiring a Remote Senior Designer

Job Description

We are seeking a mid-level graphic designer to join the Her Campus Media team full-time in a remote capacity starting immediately. As part of our award-winning design team, you’ll work on diverse projects ranging from advertising & marketing campaigns on behalf of our clients, to designing key art for major editorial features, and more. In this role, you'll have the autonomy to showcase your creativity and expertise while actively contributing to client-facing initiatives, integrating performance insights into design decisions, and designing innovative solutions for a wide range of stakeholder needs. Embrace a dynamic role where you’ll use your expertise in UX design principles and mastery of tools like Figma and Adobe Creative Suite to craft engaging user experiences that drive tangible and impactful results. Join us in a vibrant environment where innovation and collaboration thrive. 

Responsibilities and Duties:

  • Develop advertising and marketing campaigns, as well as creative content for various platforms including web and social channels

  • Collaborate with stakeholders across the organization to serve in-house branding and communication needs

  • Create innovative, unique and effective advertising executions based on internal and external insights 

  • Identify, research, and implement relevant design trends with a distinct focus on UX innovations and best practices

  • Collaborate with Product to integrate user research, competitive analysis, and data-driven insights into the design team’s projects

  • Present and defend strategic design recommendations to partners, stakeholders, and senior leadership for review, feedback, and approval

  • This role reports to the VP, Brand and Product Innovation

Qualifications

We believe the following will set you up for success in this role. If you don't have all of these qualifications, please still consider applying and tell us more about what makes you a great candidate for this role! We value unique perspectives, approaches and backgrounds. 

  • Bachelor’s degree in graphic design or related field

  • 2-3 years of graphic design experience in client-facing environments such as advertising agencies or media brands

  • Present a diverse portfolio highlighting pixel-accurate UX solutions and demonstrating skill in user-centered design, interaction design and visual design principles

  • Strong background in digital, social, and web design

  • Follows the latest in user-centric design best practices, keeps dynamic type, interactions, and accessible color palettes top of mind

  • Full proficiency in Figma and Adobe Creative Suite, including Illustrator and Photoshop

  • Excellent communication skills for articulating and pitching design concepts confidently

  • Understanding of business and client objectives, with an interest in meeting and adapting to them

  • Comfortable providing constructive design critiques and fostering creativity in team environments

  • Willingness to be bold, experimental, and take risks with design work

  • Ability to work both independently and collaboratively within teams

  • Preferred experience with Squarespace, Wordpress, and Ceros

  • Basic knowledge of HTML and CSS is a plus

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+30d

Designer

Her Campus MediaRemote, ANYWHERE, Remote
figmawordpressDesignGraphic DesignerIllustratorPhotoshopUXcss

Her Campus Media is hiring a Remote Designer

Job Description

We are seeking a mid-level graphic designer to join the Her Campus Media team full-time in a remote capacity starting immediately. As part of our award-winning design team, you’ll work on diverse projects ranging from advertising & marketing campaigns on behalf of our clients, to designing key art for major editorial features, and more. In this role, you'll have the autonomy to showcase your creativity and expertise while actively contributing to client-facing initiatives, integrating performance insights into design decisions, and designing innovative solutions for a wide range of stakeholder needs. Embrace a dynamic role where you’ll use your expertise in UX design principles and mastery of tools like Figma and Adobe Creative Suite to craft engaging user experiences that drive tangible and impactful results. Join us in a vibrant environment where innovation and collaboration thrive. 

Responsibilities and Duties:

  • Develop advertising and marketing campaigns, as well as creative content for various platforms including web and social channels

  • Collaborate with stakeholders across the organization to serve in-house branding and communication needs

  • Create innovative, unique and effective advertising executions based on internal and external insights 

  • Identify, research, and implement relevant design trends with a distinct focus on UX innovations and best practices

  • Collaborate with Product to integrate user research, competitive analysis, and data-driven insights into the design team’s projects

  • Present and defend strategic design recommendations to partners, stakeholders, and senior leadership for review, feedback, and approval

  • This role reports to the VP, Brand and Product Innovation

Qualifications

We believe the following will set you up for success in this role. If you don't have all of these qualifications, please still consider applying and tell us more about what makes you a great candidate for this role! We value unique perspectives, approaches and backgrounds. 

  • Bachelor’s degree in graphic design or related field

  • 2-3 years of graphic design experience in client-facing environments such as advertising agencies or media brands

  • Present a diverse portfolio highlighting pixel-accurate UX solutions and demonstrating skill in user-centered design, interaction design and visual design principles

  • Strong background in digital, social, and web design

  • Follows the latest in user-centric design best practices, keeps dynamic type, interactions, and accessible color palettes top of mind

  • Full proficiency in Figma and Adobe Creative Suite, including Illustrator and Photoshop

  • Excellent communication skills for articulating and pitching design concepts confidently

  • Understanding of business and client objectives, with an interest in meeting and adapting to them

  • Comfortable providing constructive design critiques and fostering creativity in team environments

  • Willingness to be bold, experimental, and take risks with design work

  • Ability to work both independently and collaboratively within teams

  • Preferred experience with Squarespace, Wordpress, and Ceros

  • Basic knowledge of HTML and CSS is a plus

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+30d

Conversation Designer

InstacartSan Francisco, CA - Remote
Bachelor's degreeuiUX

Instacart is hiring a Remote Conversation Designer

We're transforming the grocery industry

At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers.

Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. If you’re ready to do the best work of your life, come join our table.

Instacart is a Flex First team

There’s no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events. Learn more about our flexible approach to where we work.

Overview

About the Role - We are looking for a Conversation Designer who is passionate about developing and improving the customer experience across chatbots, voice, and other automated channels. You’ll solve complex interaction issues for multiple customer and business users engaging with Care across conversational UI channels.

About the Team -Our CX team provides high quality care to our customer, shopper, and retailer communities. We are at the center of innovation in our organization, and work with a lot of cross-functional partners to move initiatives forward. 

 

About the Job 

  • Craft high-level and detailed conversational scripts to effectively communicate chat and voice interaction
  • Build and implement solutions utilizing generative AI 
  • Leverage customer data to identify pain points and opportunities to improve experiences
  • Participate in peer reviews of content created by other team members
  • Document consumable insights to inform changes/additions to IVA flows and socialize with key stakeholders and executive audiences
  • Work with our Process, Legal, Product, Brand, and Engineering teams to identify and manage customer experience gaps and improvements
  • Conduct user acceptance testing regularly to ensure conversations and platforms are performing as expected
  • Develop and foster relationships across partnered teams to optimize delivery of solutions for customers
  • Build a deep understanding of the Instacart platform, culture, audiences, and processes

 

About You

Minimum Qualifications

  • At least one year of practical experience in a Conversation Design role
  • Bachelor's degree in Human-Computer Interaction, UX writing, technical writing, information technology, communications technology, or related discipline
  • Solid writing and editing skills
  • Proven ability to author supportive and engaging content for Conversational channels
  • Ability to  match brand voice, tone, business requirements, and goals
  • Demonstrated skill in simplifying technical content for user understanding
  • Strong technical aptitude - comfortable learning any software product
  • Technical knowledge of the fundamentals of conversation, e.g. Cooperative Principle, turn-taking, cognitive load, pragmatics

Preferred Qualifications

  • Experience with Conversation Designer, Dialogflow, Solvvy, Forethought, or other CUI and VUI authoring tools 
  • Experience with generative AI principles
  • Knowledgeable about linguistic norms of speech, writing, conversation, and communication
  • Understanding of and appreciation for best-in-class customer experience
  • Ability to juggle multiple priorities and create a sense of urgency in a fast-paced, dynamic environment
  • Flexible and self-motivator mindset - ready to move fast and adapt continuously to a rapidly scaling culture, and own the work you do

Instacart provides highly market-competitive compensation and benefits in each location where our employees work. This role is remote and the base pay range for a successful candidate is dependent on their permanent work location. Please review our Flex First remote work policyhere.

Offers may vary based on many factors, such as candidate experience and skills required for the role.Additionally, this role is eligible for a new hire equity grant as well as annual refresh grants. Please read more about our benefits offeringshere.

For US based candidates, the base pay ranges for a successful candidate are listed below.

CA, NY, CT, NJ
$151,000$168,000 USD
WA
$145,000$161,000 USD
OR, DE, ME, MA, MD, NH, RI, VT, DC, PA, VA, CO, TX, IL, HI
$140,000$155,000 USD
All other states
$125,000$139,000 USD

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+30d

Sr. Designer

Ingenia AgencyMexico Remote
Design

Ingenia Agency is hiring a Remote Sr. Designer

At Ingenia Agency we’re looking for a Senior Designer (with experience in HTML)to join our team.

Be responsible for creative campaign development focused on digital media. Web design with HTML expertise for mailing templates. Propose and implement innovative creations that lead beyond the project’s needs.

What will you be doing?

  • Creation of templates for HTML mailings
  • Creative digital media Campaigns
  • Propose and implement digital assets
  • Master graphics for Paid media campaigns
  • Experience with CRM assets
  • Hybrid work model (home office and office work some days of the week)
  • Please consider in person onboarding

What are we looking for?

  • Bachelor’s degree in Graphic Design or related.
  • Minimum experience: 3 years
  • Indifferent age.
  • HTML is a must for this job.
  • Be extraordinary!

What are we offering?

  • Competitive salary
  • Law benefits:
    • 10 days of vacations to the first year fulfilled
    • IMSS
  • Additional benefits:
    • Contigo Membership (Insurance of minor medical expenses)
      • Personal accident policy.
      • Funeral assistance.
      • Dental and visual health assistance.
      • Emotional wellness.
      • Benefits & discounts.
      • Network of medical services and providers with a discount.
      • Medical network with preferential prices.
      • Roadside assistance with preferential price, among others.
    • 3 special permits a year, to go out to any type of procedure that you have to do half day equivalent
    • Half day off for birthdays
    • 5 days of additional vacations in case of marriage
    • 50% scholarship in language courses in the Anglo
    • Percentage scholarship in the study of graduates or masters with the Tec. de Mty.
    • Agreement with ticket company for preferential rates for events of entertainment.


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    +30d

    Apprentice Designer - Remote

    Everywhere CapitalSan Francisco, CA Remote
    DesignUX

    Everywhere Capital is hiring a Remote Apprentice Designer - Remote

    About Everywhere Capital

    Our mission is to help people learn in-demand skills, and find jobs that utilize those skills. We hire for apprentice roles on a part time basis, pay them while they learn and build skills, and then place them in junior, high paying positions that use those skills.

    About the Apprentice Designer position

    We are looking for an Apprentice Designer (AD) to join the team to learn and apply User Experience (UX) design skills. The Apprentice Designer will spend approximately 3 months (paid) part-time to build design skills with guidance from the Everywhere Capital Team.

    Over the 3 months, the AD will learn how to build user-friendly and intuitive products to attract and retain users, by combining interfaces and workflows to enhance user experience.

    A successful candidate should be a analytical and creative, and able to grasp people's needs and solve problems.

    This position is remote - you can work from anywhere.

    Apprentice Designer responsibilities are:

    • Read materials and watch videos about UX Design to build knowledge

    • Complete projects as a way to learn, and also build a portfolio

    • Learn Design skills such as building wireframes and prototypes, conducting effective interviews with potential customers, using the right language to describe UX principles, communicate with other designers and developers

    • Continuously communicate with, and keep Everywhere Capital team up to date on progress

    Apprentice Designer requirements are:

    • Analytical thinker who can effectively analyze flows and visuals, and solve a wide range of problems

    • Able to manage projects

    • Strong communication skills

    • Self-motivated, detail oriented, and a quick learner

    • Great at time management

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    +30d

    Senior Design Systems Designer

    MozillaRemote US
    figmaDesignmobileUXc++

    Mozilla is hiring a Remote Senior Design Systems Designer

    Why Mozilla?

    Mozilla Corporation is the non-profit-backed technology company that has shaped the internet for the better over the last 25 years. We make pioneering brands like Firefox, the privacy-minded web browser, and Pocket, a service for keeping up with the best content online. Now, with more than 225 million people around the world using our products each month, we’re shaping the next 25 years of technology and helping to reclaim an internet built for people, not companies. Our work focuses on diverse areas including AI, social media, security and more. And we’re doing this while never losing our focus on our core mission – to make the internet better for people. 

    The Mozilla Corporation is wholly owned by the non-profit 501(c) Mozilla Foundation. This means we aren’t beholden to any shareholders — only to our mission. Along with thousands of volunteer contributors and collaborators all over the world, Mozillians design, build and distributeopen-sourcesoftware that enables people to enjoy the internet on their terms. 

    About this team and role:

    The Firefox Design Systems team (Acorn) works on maintaining the design system behind Firefox desktop and mobile applications. Our work makes sure that we keep the Internet open and accessible for all.

    We’re looking for a senior level design systems designer to help us scale our design system for Firefox. As a Senior design systems designer, you'll be growing and evolving the Acorn design system by championing clarity cohesion, accessibility and scalability of Firefox across platforms.

    The first year can include projects across a wide spectrum of our system. Look at working cross functionality on mobile design patterns, messaging components, component documentation, and Figma library updates.

    What you’ll do: 

    • Collaborate Across Teams: Work closely with product designers, content designers, engineers, and accessibility specialists to enhance and expand the Acorn design system across Firefox products.
    • Design and Innovate: Engage in the design, documentation, and improvement of components and styles, ensuring a consistent and accessible user experience across Firefox.
    • Maintain Design Standards: Evolve and upkeep Figma libraries, component documentation, and design tokens, serving as a foundational resource for the design community.
    • Create and Guide: Develop wireframes, visual designs, interaction guidelines, and prototypes, emphasizing accessibility, usability, and internationalization.
    • Educate and Support: Document best practices and guidelines, providing support to designers and engineers on effective component or pattern utilization.
    • Leadership and Collaboration: Lead design sessions and workshops, offering ideas to refine and enhance the design system.
    What you’ll bring: 
    • 3-5 years of professional product or UX design experience
    • Experience working on and contributing to a design system in the past.
    • A portfolio with examples of your work.
    • Familiar with Google Material Design and Apple Human Interface Guidelines
    • Self-starter who thrives on responsibility and accountability.
    • Flexible, efficient, and comfortable with ambiguity and able to move quickly from planning to execution.
    • In depth knowledge of UX best practices.
    • Have a background in crafting cross platform products for both web and mobile.
    • Proven experience working with Figma.
    • Excited to learn new design system technologies, tools, and standards.
    • Deep understanding of developing products that prioritize accessibility.
    • Commitment to our values:
      • Welcoming differences
      • Being relationship-minded
      • Practicing responsible participation
      • Having grit
    What you’ll get:
    • Generous performance-based bonus plans to all eligible employees - we share in our success as one team
    • Rich medical, dental, and vision coverage
    • Generous retirement contributions with 100% immediate vesting (regardless of whether you contribute)
    • Quarterly all-company wellness days where everyone takes a pause together
    • Country specific holidays plus a day off for your birthday
    • One-time home office stipend
    • Annual professional development budget
    • Quarterly well-being stipend
    • Considerable paid parental leave
    • Employee referral bonus program
    • Other benefits (life/AD&D, disability, EAP, etc. - varies by country)
    About Mozilla 

    Mozilla exists to build the Internet as a public resource accessible to all because we believe that open and free is better than closed and controlled. When you work at Mozilla, you give yourself a chance to make a difference in the lives of Web users everywhere. And you give us a chance to make a difference in your life every single day. Join us to work on the Web as the platform and help create more opportunity and innovation for everyone online.

    Commitment to diversity, equity, inclusion, and belonging

    Mozilla understands that valuing diverse creative practices and forms of knowledge are crucial to and enrich the company’s core mission.  We encourage applications from everyone, including members of all equity-seeking communities, such as (but certainly not limited to) women, racialized and Indigenous persons, persons with disabilities, persons of all sexual orientations,gender identities, and expressions.

    We will ensure that qualified individuals with disabilities are provided reasonable accommodations to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment, as appropriate. Please contact us at hiringaccommodation@mozilla.com to request accommodation.

    We are an equal opportunity employer. We do not discriminate on the basis of race (including hairstyle and texture), religion (including religious grooming and dress practices), gender, gender identity, gender expression, color, national origin, pregnancy, ancestry, domestic partner status, disability, sexual orientation, age, genetic predisposition, medical condition, marital status, citizenship status, military or veteran status, or any other basis covered by applicable laws.  Mozilla will not tolerate discrimination or harassment based on any of these characteristics or any other unlawful behavior, conduct, or purpose.

    Group: D

    #LI-REMOTE

    Req ID: R2517

    Hiring Ranges:

    US Tier 1 Locations
    $123,000$180,000 USD
    US Tier 2 Locations
    $112,000$164,000 USD
    US Tier 3 Locations
    $103,000$152,000 USD

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    +30d

    Conversation Designer

    SquarespaceRemote, United States
    MLFull TimeRustjirafigmaDesignazureUXc++

    Squarespace is hiring a Remote Conversation Designer

    As Squarespace's first full-time Conversation Designer, you'll oversee the content in our Support Assistant chatbot. Our conversational AI strategy is in an exciting early stage, and there's a lot of room to take ownership, bring your expertise, and implement changes. You'll create conversation flows in DialogFlow, help design automated self-service actions, and fine-tune how we integrate generative AI into the experience.

    You're perfect for this role if you're a content strategist who takes end-to-end responsibility for complex projects, has a team-oriented mindset, and cares for the details in every string of text. You can cut through the AI industry hype and extract what's useful for our customers.

    You'll sit within the Customer Operations Content team alongside knowledge base and internal content writers. You will report to the Senior Content Team Manager and can work remote in select US states or in our New York office.

    You'll Get To...

    • Manage conversation design for our support chatbot built in DialogFlow, from research to implementation.
    • Experiment with new conversation flow ideas and process improvements.
    • Use analytics, support volume trends, and AI training tools to identify and close gaps in the automated support experience.
    • Play a key role in integrating generative AI, enhancing the bot with self-service actions, and scaling automated support into new channels and languages.
    • Stay informed of new Squarespace product and policy changes, so you can train the chatbot on the latest information.
    • Design solutions to ensure the scalability and reliability of the chatbot's library of content.
    • Delegate bot maintenance tasks to KB writers and other teammates.
    • Coordinate your own projects and cross-functional work using Jira.
    • Provide vision, expertise, and influence about conversation design decisions.
    • Collaborate with Help Experience Product/Engineering/Design, KB writers, and Customer Operations leaders.

    Who We're Looking For

    • 2+ years of experience as a conversation designer, prompt engineer, or a similar role
    • 3+ years of additional relevant experience, which can include either:
      • Technical writing or UX writing
      • Product design or UX design
      • Systems administration (Zendesk or CRM)
    • Experience creating customer flows using chatbots and other automated support tools
    • Experience with DialogFlow or comparable language/intent chatbot builders, such as GCP, Azure, or Amazon Lex
    • Applied knowledge of conversation design and support content strategy principles
    • Understanding of NLP, training ML models, and payloads
    • Understanding and points of view on implementing generative AI for support automation
    • Experience with collaboration and project management tools like JIRA and Figma
    • Experience using metrics to influence your work and assess outcomes
    • Experience leading projects through collaboration and technical consultation.
    • Plus: Familiarity with JSON and the basics of a state machine
    • Plus: Experience with Zendesk
    • Plus: Experience with Figma
    • Plus: Experience in customer support or other customer-facing roles

    How to apply

    • Submit a portfolio with examples of past work. Your portfolio should highlight your experience creating and writing for automated or conversational support experiences.
    • Please upload a cover letter.

    Benefits & Perks

    • A choice between medical plans with an option for 100% covered premiums 
    • Health Savings Account with Squarespace funding
    • Fertility and adoption benefits
    • Supplemental Insurance plans
    • Headspace mindfulness app subscription
    • Retirement benefits with employer match
    • Flexible paid time off
    • Up to 20 weeks of paid family leave
    • Equity plan for all employees
    • $100 per month remote Stipend
    • Access to supplemental insurance plans for additional coverage
    • Education reimbursement
    • Employee donation match to community organizations
    • 6 Global Employee Resource Groups (ERGs)

    Cash Compensation Range: $72,500 - $127,650 USD

    The base salary for this position will vary based on job-related criteria including relevant skills, experience, and location, among other factors.

    In addition to the cash compensation above (which includes base salary and, where applicable for eligible roles, may include on-target commissions or overtime pay), all Squarespace employees are eligible to receive equity in the company as part of their total compensation.

    About Squarespace

    Squarespace (NYSE: SQSP) is a design-driven platform helping entrepreneurs build brands and businesses online. We empower millions of customers in more than 200 countries and territories with all the tools they need to create an online presence, build an audience, monetize, and scale their business. Our suite of products range from websites, domains, ecommerce, and marketing tools, as well as tools for scheduling with Acuity, creating and managing social media presence with Bio Sites and Unfold, and hospitality business management via Tock. Our team of more than 1,700 is headquartered in bustling New York City, with offices in Chicago, Dublin, Ireland, Aveiro, Portugal, and coworking spaces in the UK, Netherlands, and Australia. For more information about our company culture, visit www.squarespace.com/about/careers.

    Our Commitment

    Today, more than a million people around the globe use Squarespace to share different perspectives and experiences with the world. Not only do we embrace and celebrate the diversity of our customers, but we also work toward the same in our employees. At Squarespace, we are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity or expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or other class protected by applicable law. We are proud to be an equal opportunity workplace.

    #LI-Remote #LI-BW1

    Thank you in advance for providing the following details about your work history from your resume! This helps us ensure that your candidate information is accurate and consistent during the hiring process.

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    +30d

    Senior Conversation Designer

    Live PersonAustralia - Remote
    DesignUXc++

    Live Person is hiring a Remote Senior Conversation Designer

    LivePerson (NASDAQ: LPSN) is the global leader in enterprise conversations. Hundreds of the world’s leading brands — including HSBC, Chipotle, and Virgin Media — use our award-winning Conversational Cloud platform to connect with millions of consumers. We power nearly a billion conversational interactions every month, providing a uniquely rich data set and safety tools to unlock the power of Conversational AI for better customer experiences.  

    At LivePerson, we foster an inclusive workplace culture that encourages meaningful connection, collaboration, and innovation. Everyone is invited to ask questions, actively seek new ways to achieve success and reach their full potential. We are continually looking for ways to improve our products and make things better. This means spotting opportunities, solving ambiguities, and seeking effective solutions to the problems our customers care about. 

    You will: 

    • Design effective, innovative, and delightful conversational experiences using user-centric design methodologies
    • Work with major enterprise brands to understand their business goals, their customer personas and intents to define an automation roadmap
    • Review and provide feedback on other designer’s work. Prioritize design work to meet project goals and deadlines
    • Lead design workshops and conduct user research where appropriate, to tie insights to business results
    • Research and analyze intents and the associated customer journeys. Evaluate when bots are appropriate and in what form
    • Create bot design documents, including bot personas, example dialogs, conversation flow diagrams, error handling patterns
    • Define the intent portfolio for natural language understanding and how it maps in the conversation designs
    • Review customer transcripts to identify gaps in the conversation design; modify design patterns to bridge those gaps
    • Write copy suitable for automated conversations in the messaging medium
    • Interpret bot performance metrics to hypothesize where design changes can be made and tested to drive specific goals
    • Create and evangelize conversation design best practice standards, reusable design patterns and processes
    • Contribute to the team’s conversational design system
    • Collaborate with project managers, optimization managers, bot developers, and bot tuners to execute on bot implementation
    • Demonstrate effective verbal and written communication to internal executives, C-level clients, partners, and team members

    You have:

    • Advanced experience in bot strategy, conversation design and optimization. Can produce a portfolio of example work
    • 5+ total years of related experience
      • 2+ years in Conversation Design, or 3+ years in a UX-related role
    • Exceptional written and verbal communication skills, having presented design thought leadership to diverse audiences, from client executives to technical team members 
    • Knowledge of Natural Language Understanding technologies and platforms such as Dialogflow, Watson, LUIS, etc. and how it impacts conversation designs
    • Knowledge of messaging channels such as web messaging, SMS, Whatsapp, etc. and what the advantages and disadvantages are of each
    • We consider diverse backgrounds - you may be a UX designer with a knack for language, or a Communications/Linguistics major with a knack for design thinking, or a game designer with experience on dialogue systems, etc. 
    • Contact center and/or customer service experience a plus
    • Design team management experience or strong interest to gain design management experience
    • Bachelor’s Degree in design, human-computer interaction (HCI), or equivalent professional experience

    Benefits: 

    • Health: medical and mental.
    • Time away: vacation, holidays, and care days.
    • Financial: Superannuation, ESPP and group life insurance.
    • Family: parental leave.
    • Development: Generous tuition reimbursement and access to internal professional development resources.
    • Additional: Exclusive perks and discounts.
    • #LI-Remote

    Why you’ll love working here:

    As leaders in enterprise customer conversations, we celebrate diversity, empowering our team to forge impactful conversations globally. LivePerson is a place where uniqueness is embraced, growth is constant, and everyone is empowered to create their own success. And, we're very proud to have earned recognition from Fast Company, Newsweek, and BuiltIn for being a top innovative, beloved, and remote-friendly workplace. 

    Belonging at LivePerson:

    We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local law.

    We are committed to the accessibility needs of applicants and employees. We provide reasonable accommodations to job applicants with physical or mental disabilities. Applicants with a disability who require reasonable accommodation for any part of the application or hiring process should inform their recruiting contact upon initial connection.

     

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