Classy, an affiliate of GoFundMe, is a Public Benefit Corporation and giving platform that enables nonprofits to connect supporters with the causes they care about. Classy's platform provides powerful and intuitive fundraising tools to convert and retain donors. Since 2011, Classy has helped nonprofits mobilize and empower the world for good by helping them raise over $7 billion. Classy also hosts the Collaborative conference and the Classy Awards to spotlight the innovative work nonprofits are implementing around the globe. For more information, visitwww.classy.org.

Classy is seeking a dedicated and motivated individual to join our team as a Senior Solutions Engineer! In this role, you’ll be serving as a product expert and technical resource for Classy’s most strategic and complex potential and current nonprofit customers. You’ll work hand-in-hand with your account executive counterparts to support in conducting bespoke product demonstrations and strategically solution for problems facing some of the world’s most forward thinking causes. 

Additionally, Solutions Engineers serve as the bridge between our customer-facing and product teams, contributing cross-departmentally to the feedback collection, internal dialogue, and consequent improvement of our product and services.

The ideal candidate is someone who has is adept at product and technology storytelling, has a strong proficiency in solving technical problems, and is constantly looking for ways to expand their knowledge of the nonprofit sector and tech stack.

The Job…

• Develop a deep understanding of Classy's platform, features, and capabilities.
• Effectively translate customer needs into innovative solutions using the Classy platform and our technology partners
• Partner with Account Executives and Account Managers as well as product team members to support sales activities.
• Participate in all aspects of the sales evaluation process to provide expertise in addressing challenges and providing technical solutions. 
• Be a strategic owner in technical presentations and demonstrations: conduct engaging and impactful presentations that showcase the platform's features and benefits in an effort to effectively address customer requirements.
• Act as a liaison between nonprofits and the product team, facilitating effective communication and feedback. Provide valuable insights to inform the product roadmap, advise on feature enhancements, and drive continuous improvement.
• Stay updated on industry trends and standard methodologies in the nonprofit tech space. Share knowledge and insights with the team to enhance their skills and capabilities.

You… 

• Bachelor's degree or equivalent work experience.
• 3-5 years of experience in solutions engineering, sales engineering, or a related technical field.
• Strong technical skills and understanding of SaaS platforms and APIs, most notably the Salesforce ecosystem and other nonprofit tech software and integrations. 
• Outstanding communication and presentation skills, with the ability to convey complex technical concepts to both technical and non-technical audiences.
• Proven track record of collaborating effectively with cross-functional team and forming relationships with customers.
• Strong problem-solving skills and a strategic approach.
• Ability to travel occasionally as needed to meet with clients or attend industry events.

Preferred…

• Experience in the nonprofit or fundraising industry 
• Knowledge of nonprofit fundraising platforms, CRM systems, marketing analytics and e-commerce technologies.
• Background in API and web development, with deep familiarity with REST APIs, webhooks, Wordpress, Drupal, and/or Shopify 

Why you’ll love it here: 

• Market competitive pay.
• Rich healthcare benefits including employer paid premiums for medical/dental/vision (100% for employee-only plans and 85% for employee + dependent plans) and employer HSA contributions. 
• 401(k) retirement plan with company matching.
• Hybrid workplace with fully remote flexibility for many roles.
• Monetary support for new hire setup, hybrid work & wellbeing, family planning, and commuting expenses.
• A variety of mental and wellness programs to support employees.   
• Generous paid parental leave and family planning stipend.
• Company provided life and disability coverages.
• Supportive time off policies including vacation, sick/mental health days, volunteer days, company holidays, and a floating holiday.
• Learning & development and recognition programs.
• “Gives Back” Program where employees can nominate a fundraiser every week for a donation from the company.
• Inclusion, diversity, equity, and belonging are vital to our priorities and we continue to evolve our strategy to ensure DEI is embedded in all processes and programs at GoFundMe. Our Diversity, Equity, and Inclusion team is always finding new ways for our company to uphold and represent the experiences of all of the people in our organization.
• Employee resource groups.
• Your work has a real purpose and will help change lives on a global scale.
• You’ll be a part of a fun, supportive team that works hard and celebrates accomplishments together. 
• We live by our core values: impatient to be great, find a way, earn trust every day, fueled by purpose.
• We are a certified Great Place to Work, are growing fast and have incredible opportunities ahead!

GoFundMe is proud to be an equal opportunity employer that actively pursues candidates of diverse backgrounds and experiences. We are committed to providing diversity, equity, and inclusion training to all employees, and we do not discriminate on the basis of race, color, religion, ethnicity, nationality or national origin, sex, sexual orientation, gender, gender identity or expression, pregnancy status, marital status, age, medical condition, mental or physical disability, or military or veteran status.

The expected salary range for this full-time position is $121,500 - $164,500,  which may include potential sales incentive payments, + equity + benefits. As this is a remote position, the salary range was determined by role, level, and possible location across the US. Individual pay is determined by work location and additional factors including job-related skills, experience, and relevant education or training. 

Your recruiter can share more about the specific salary range based on your location during the hiring process. 

If you require a reasonable accommodation to complete a job application or a job interview or to otherwise participate in the hiring process, please contact us at accommodationrequests@gofundme.com

Dedication to Diversity 

GoFundMe and Classy are committed to leveraging Diversity, Equity, Inclusion, and Belonging to cultivate a culture that embraces and supports the unique identities, experiences, and perspectives of our people and customers.

Our diversity recruiting priority is recognized under our first DEIB Driver: Opportunity Foster Diversity - we identify, recruit, and invest in top talent- ensure our people reflect the unique identities, experiences, and perspectives of the communities we serve and are all given the chance to grow.

Global Data Privacy Notice for Job Candidates and Applicants:

Depending on your location, the General Data Protection Regulation (GDPR) or certain US privacy laws may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available here. By submitting your application, you are agreeing to our use and processing of your data as required. 

Learn more about GoFundMe:

We’re proud to partner with GoFundMe.org, an independent public charity, to extend the reach and impact of our generous community, while helping drive critical social change. You can learn more about GoFundMe.org’s activities and impact in their FY ‘23 annual report.

Our annual “Year in Help” reportreflects our community’s impact in advancing our mission of helping people help each other.

For recent company news and announcements, visit our Newsroom.

Associate Quality Engineer – Test Automation

Acquia empowers the world’s most ambitious brands to create digital customer experiences that matter. With open source Drupal at its core, the Acquia Digital Experience Platform (DXP) enables marketers, developers, and IT operations teams at thousands of global organizations to rapidly compose and deploy digital products and services that engage customers, enhance conversions, and help businesses stand out.

Headquartered in the U.S., Acquia is a Great Place to Work-CertifiedTM company in India, is listed as one of the world’s top software companies by The Software Report, and is positioned as a market leader by the analyst community. We are Acquia. We are building for the future and we want you to be a part of it!

As a member of the Software Quality Engineering team, Associate Quality Engineer will participate in testing and quality improvements for a highly scalable web-based applications

Job Responsibilities:

• Designs and develops UI and API automated tests based upon functional and design specifications and manual test plans.
• Creates and extends automated test frameworks.
• Executes and maintains automated test scripts. Analyses test results and recommends corrective actions.
• Responsible for following SDLC and software testing processes, quality assurance methodology and best practices and techniques adopted by Acquia.
• Plans daily activities and reports project quality status
• Participates in product feature design reviews and code reviews.
• Participate in reviews of automated test plans
• Evaluate quality risk for product changes/fixes and propose test plans to address risks.
• Design, development, maintenance of testing infrastructure
• Development of test cases and automation work involves CypressIO, Selenium, Java, WebDrive, Javascript, Typescript, UI automation tools.

Requirements:

• 1-3 years experience in software testing and quality engineering. 
• Experience working in a heterogeneous software development and deployment environment including UNIX, Windows and Mac. 
• Experience with automated tests development using test automation tools (WebdriverIO, CypressIO, Javascript, Typescript).
• Stronghands-onAPI testing experience is must

Strong hands-on UI automation experience is must

• Strong CS fundamentals, must be knowledgeable in programming and OO concepts. 

Experience with Jenkins CI/CD and Github is highly desirable

• Working knowledge of databases
• Familiarity with Web production, design and content issues (HTML/DHTML/JavaScript/Flash) is highly desired 
• Excellent verbal and written communication skills. Highly motivated and passionate about Quality. 
• Extensive knowledge of development life cycle and QA processes.
• Knowledge of Drupal will be highly desirable

Technical Skill requirement :

• CypressIO
• WebDriver IO
• Typescript / Javascript
• Selenium UI automation
• Jenkins - CI/CD
• GitHub
• RestAPI / Postman / Karate framework
• Shell Scripting
• Scrum/Agile
• Hands-on automation experience

Individuals seeking employment at Acquia are considered without regard to race, color, religion, caste, creed, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation. Whatever you answer will not be considered in the hiring process or thereafter.

Acquia empowers the world’s most ambitious brands to create digital customer experiences that matter. With open source Drupal at its core, the Acquia Digital Experience Platform (DXP) enables marketers, developers, and IT operations teams at thousands of global organizations to rapidly compose and deploy digital products and services that engage customers, enhance conversions, and help businesses stand out.

Headquartered in the U.S., Acquia is a Great Place to Work-CertifiedTM company in the U.K., is listed as one of the world’s top software companies by The Software Report, and is positioned as a market leader by the analyst community.. We are Acquia. We are building for the future and we want you to be a part of it!

The Opportunity

The SRE engineer is responsible for designing and delivering secure and highly available solutions. You will be a critical part of a team focused on ensuring our services are ready and stress tested. You should be comfortable taking on new challenges, defining potential solutions and implementing designs in a team environment. You will be working on a tech stack composed of Linux, Kubernetes, Ruby, Go-lang, Python, pgSQL, MySQL, Redis, Jenkins, Github and GCP.

You'll Spend Time:

• SRE partners closely with Engineering and Support. We are responsible for the deployment, and continuous operation of the Monsido platform. 
• Making sure we automate as many tasks as possible to make diagnostics, scaling, healing and deployments a breeze.
• Working on a team responsible for a blend of architecture, automation, development, and application administration.
• Developing and deploy solutions from the infrastructure, to the network, and application layers, on public cloud platforms.
• Ensuring our SaaS platform is available and performing, and that we can notice problems before our customers.
• Collaborating with Support and Engineering on customer issues, as needed.
• Working with distributed data infrastructure, including containerization and virtualization tools, to enable unified engineering and production environments;
• Developing dashboards, monitors, and alerts to increase situational awareness of the state of our production issues/sla/security incidents.
• Independently conceiving and implementing ways to improve development efficiency, code reliability, and test fidelity.
• Participating in on-call rotation

You'll be Successful if You:

• Are anExpert in Unix/Linux OS administration (5-8 years)
• Proficient with computer network setup and debugging
• Proficientwith at least one scripting language (Shell, Python, …)
• Competentwith deploying, tuning, and maintaining Linux-based, highly available, fault-tolerant platforms in public cloud providers such as GCP, AWS or Azure
• Competent with Kubernetes
• Competent with application containerization
• Competent with SQL and relational database administration (PostgreSQL, MySQL)
• Competent with configuration management

Suggested Years of Experience:

• DevOps and/or build & release experience including delivery: +3 years
• Software Configuration Management tools: +2 years
• DB/Data Platforms: CitusDB/PgSQL: +2 years
• Application monitoring tools: +2 years
• Experience with Kubernetes and containerization +1 year

Extra credit:

• Best practices in infosec.
• The ability to dig deep into infrastructure and code to solve problems.
• The drive to solve traditional operations problems through automation.
• High attention to detail.

Acquia is an equal opportunity employer. We hire without regard to age, colour, disability, gender (including gender identity), marital status, national origin, race, religion, sex, sexual orientation, or any other status protected by applicable law.

Acquia empowers the world’s most ambitious brands to create digital customer experiences that matter. With open source Drupal at its core, the Acquia Digital Experience Platform (DXP) enables marketers, developers, and IT operations teams at thousands of global organizations to rapidly compose and deploy digital products and services that engage customers, enhance conversions, and help businesses stand out.

Headquartered in the U.S., Acquia is positioned as a market leader by the analyst community and is listed as one of the world’s top software companies by The Software Report.  We are Acquia. We are building for the future and we want you to be a part of it!

Job Description 

Acquia’s Customer Value Manager (CVM) is responsible for developing long-term relationships and driving customer-impacting value with a portfolio of Customer Data Platform customers, connecting with key business executives and stakeholders, and developing an understanding of their business requirements and goals. Leveraging this customer knowledge and knowledge of CDP best practices, the CVM will drive adoption, provide industry and implementation best practices and personalized recommendations and data-driven strategic insights to ensure customers maximize value from their investment and partnership with Acquia. 

You will be the go to person at Acquia, and your customers will rely on you as a CDP consultant providing a high value experience. You must have a strong understanding of your customer’s business, their marketing activities, and serve as an advocate for our customers' needs. The CVM will be accountable to customer retention and loyalty and will also serve as an escalation point when needed to facilitate the resolution of  issues, connecting customers with the right resources for assistance and working with our technical support and services teams to provide the appropriate business and technical context to ensure resolution.

You will be responsible for timely and effective communication to ensure customer expectations are met. You will demonstrate a high level of knowledge of Acquia’s Customer Data Platform solution and master of use case knowledge to help your customers realize the most value from their investment. You demonstrate a high level of professionalism in every interaction in a fast-paced environment while working closely across several key stakeholders in project management and product and ensuring best practices are adhered to throughout the organization. Candidates must be energetic, motivated and self-driven and have relevant marketing experience. You must demonstrate the ability to multitask, problem solve, be naturally curious, customer obsessed and think creatively to address unforeseen obstacles. Our ideal candidate balances customer needs and business needs leading to winning outcomes.

Responsibilities

• Own a client portfolio of Enterprise and/or Mid-market customers for which you are responsible for customer value, customer satisfaction, revenue growth, and retention
• Build and manage customer relationships at all levels
• Develop a trusted advisor relationship with key stakeholders and executive sponsors such that all activities are closely aligned with the customer's business case and business strategies, allowing the full potential of our solution to be realized
• Maintain an accurate set of reports and value delivered metrics to ensure there is a clear understanding of where each customer is on their path to value realization
• Provide ongoing strategic recommendations on how to maximize ROI through the use of Acquia Solutions & Services - deliver value creating recommendations so customers can grow their businesses through predictive analytics
• Leverage comprehensive understanding of the Acquia CDP solution to provide relevant training to drive adoption and provide strategic recommendations to help customers achieve ROI
• Onboard your customers by understanding their processes, goals, success metrics and defining and executing their enablement plan
• Monitor and identify trends in adoption and feature utilization to provide guidance to customers as part of ongoing account reviews
• Learn latest trends and best practices of the CDP market
• Conduct onsite customer meetings; prepare and deliver quarterly business reviews in collaboration with account managers and delivery teams with focus on product roadmap discussions and recommendations to align our platform to the customer’s business case and marketing strategies
• Partner with Acquia Account Manager (AM) to secure and execute customer renewals, upgrades and upsells; drive retention and revenue growth
• Support AM and Account Executive in identifying growth opportunities that align to customers' digital priorities through their day to day knowledge of goals and business outcomes. 
• Monitor customer health, identify risk, develop success plans, and deliver recommendations
• Work with Acquia Marketing team to identify customer case studies and PR opportunities
• Collaborate across Sales, Professional Services, Product, Support and Marketing to maximize overall customer experience
• Represent a knowledgeable and professional image of Acquia with all customers
• The CVM role is structured as a sales position with Commission eligibility based on quarterly account retention targets and OKR attainment

Required Skills

• Excellent communicator and listener, verbal and written
• Excellent organizational skills
• Empathy - even if you can’t fix their pain, customers should feel your empathy
• Ability to establish personal connections with customers
• Presentation skills to all levels of an organization, especially C-level executives
• Ability to advocate and influence with the customer and internally

• Analytic and critical thinking
• Resourceful, very helpful in problem solving
• Consultative leader able to facilitate planning from vision to tactics
• Basic SQL skills are very helpful
• Be a data geek

• Ability to understand both business/marketing and technical discussions
• Leadership skills, even if not direct management, the ability to influence and solicit communication, collaboration and respect amongst the team
• Rational, level headed under pressure

Your Experience

Required

• 5+ years in enterprise customer success, account management, client services or consulting; experience working at a SaaS-based marketing company or digital agency
• Demonstrable experience creating and driving strategic plan for enterprise accounts
• Experience presenting to C-level contacts
• Experience with various types of related marketing technology such as SEO, CRM, Marketing Automation, Google Analytics, social media platforms, ESP
• Proficiency in Word, Excel, PowerPoint, and other cloud-based applications
• Ability to travel 10% of time

Preferred

• Marketing background with experience in strategy and execution of marketing campaigns
• Experience delivering projects using Agile methodologies
• Prior experience managing executive and C-level client relationships   
• BA or BS degree

Additional Information

• Competitive salary, medical, dental, vision, disability, life benefits
• 401k plan
• A fun environment to work hard and play harder
• Passionate people building great products 

Individuals seeking employment at Acquia are considered without regard to race, color, religion, caste, creed, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation. Whatever you answer will not be considered in the hiring process or thereafter.

Acquia empowers the world’s most ambitious brands to create digital customer experiences that matter. With open source Drupal at its core, the Acquia Digital Experience Platform (DXP) enables marketers, developers, and IT operations teams at thousands of global organizations to rapidly compose and deploy digital products and services that engage customers, enhance conversions, and help businesses stand out.

Headquartered in the U.S., Acquia has been named a top software company by The Software Report, rated a leader by the analyst community, and named a top place to work by the Boston Globe and the Boston Business Journal. We are Acquia. We are building for the future, and we want you to be a part of it!

As the Global Account Director, you will...

• Be welcomed into a passionate and win together lose together culture
• Find exceptional executive and senior leadership support in making your customers and your career a success
• Benefit from an uncapped commission plan
• Bring wisdom from your extensive sales background to successfully develop and grow Acquia’s largest strategic clients.
• Develop and drive growth within your territory, via multi-line of business development strategy for a named set of Acquia’s key customers with a goal of growing Acquia’s digital experience platform subscription business.
• Establish and nurture executive level relationships that foster true customer partnerships and loyalty as well as open doors for new opportunities.
• Set the tone for a cross-functional team of Acquia colleagues and partners to deliver digital experience solutions that drive full subscription renewal attainment and incremental subscription and services revenue.

You’ll enjoy this role if you have…

• A passion for empowering the world’s most ambitious brands to embrace innovation and create customer moments that are inclusive, accessible and that matter
• PROACTIVE, FOCUSED and PERSISTENT style with a highly developed passion for customer retention and customer growth, and a drive for personal success.
• Shown success within similar roles in technology corporations with both client references and previous employer references
• Efficient and effective methodologies within Account Management
• Strong insight with and seasoned approach to delivering a deliberate point of view regarding cloud, open source and digital technologies.
• Comfortable effectively communicating across the client organization, from hands-on technical resources to C-level executives.
• Strong technical acuity with consistent track record to present and sell sophisticated software products (infrastructure and applications) in a Voice of the Customer context, explicitly linking IT and business outcome value.
• Customer-centered, repeatable approach to identifying, qualifying, brokering, and closing enterprise-level software subscription agreements in complex, multi-constituent enterprise environments.

What you’ll need to be successful...

• 8-12 years enterprise software/subscription sales and account management experience – CMS, CDP and digital experience platform knowledge will be a differentiator
• Mar-Tech Experience
• 25% travel in territory to support individual sales activities and account success
• Successful history working remotely as a member of a distributed sales team
• Transparent and accountable operating style (Salesforce proficiency required)
• Dedication to the art and science of selling, preferably with Strategic Selling and/or Challenger sales method experience
• History of consistently exceeding sales quota and business objectives
• Consistent record of retaining and gaining new, full life-cycle enterprise business and build brand equity via successful whitespace mapping and sales play execution
• Outstanding communication and presentation skills
• BS/BA preferred

Acquia is proud to provide best-in-class benefits offerings to our employees and their families in maintaining both a healthy body and a healthy mind. Core Benefits include: competitive healthcare coverage, wellness programs, take it when you need it time off, parental leave, recognition programs, and much more!

Acquia is an equal opportunity (EEO) employer. We hire without regard to age, color, disability, gender (including gender identity), marital status, national origin, race, religion, sex, sexual orientation, veteran status, or any other status protected by applicable law.

Interested residents of Colorado may contact NA-recruiting@acquia.com as it relates to regulation C.R.S. § 8-5-201. Information regarding benefits are linked here.

Acquia is the open digital experience company. We provide the world's most ambitious brands with products built around Drupal to allow them to embrace innovation and create customer moments that matter. At Acquia, we believe in the power of community and collaboration — giving our customers and partners the freedom to build tomorrow on their terms.

Headquartered in the U.S., we have been named one of North America’s fastest growing software companies by Deloitte and Inc. Magazine, rated a leader by the analyst community and named one of the Best Places to Work by the Boston Business Journal. We are Acquia. We are building for the future and we want you to be a part of it!

At Acquia we are proud that our company’s founder Dries Buytaert created Drupal and that we are one of the biggest contributors to this powerful open-source content management framework. Acquia’s powerful portfolio has been lauded as one of the best DXPs in the world in both the Forrester Wave and Gartner Magic Quadrant.

Acquia is seeking a Director, Product Management with the experience and drive to ensure Acquia’s award-winning platform, Drupal Cloud, exceeds the needs of customers who are passionate about Digital experiences. You have experience working in an enterprise organization and you have been exposed to digital experiences, ecommerce, infrastructure / hosting tools and services, saas or paas platforms. 

Expectations of the role

Acquia's product organization is seeking a Director of Product Management to handle and grow our $100M+ Cloud portfolio. This individual will be responsible for developing product strategy across a rolling six to eighteen month time frame defining the approach, handling the financial growth, and ensuring we are constantly passionate about solving our customer’s and partner’s hairiest challenges. You will meet with customers and our partners regularly to inform and validate our product strategy and roadmap. You will also lead and partner closely with internal teams to execute against our product strategy, ensuring we are prioritizing capabilities that will deliver the most value to our customers.

This position will be reporting directly to the VP of Product Management, and will have the opportunity to present your strategy directly to executive leadership articulating product strategy and defending product growth expectations. They will work alongside Product Marketing to develop a go-to-market and expansion strategy. Let’s build something great together!

You will gain a deep understanding of the business landscape and be able to make sound decisions based on this understanding. You should be able to articulate the platform’s value proposition clearly and convincingly, driving buy-in from stakeholders across the organization. Further, you will need to navigate the complexities of business models that Acquia’s platform enables.

What you will bring

• 7+ years of product management experience, managing software products from inception through launch and iteration
• 5+ years experience building, mentoring, and leading a team of Product Managers and delivering business results
• Experience in high scale enterprise software / technology businesses is required, SaaS or PaaS
• Experience with Cloud technologies, web content management, distributed systems, and the latest trends in digital experience management
• product that are revenue sensitive
• Experience in writing business cases and crafting pricing strategies / models
• Experience in high growth environments, particularly in PaaS and with areas of the Ability to prioritize while balancing complex technical and business requirements
• Strong track record of product leadership and end to end ownership from definition to launch, including product optimization and experimentation, with experience in SaaS, eCommerce, or platform/internal tools
• Outstanding verbal, written and interpersonal communication skills with both technical and non-technical audiences
• Demonstrated analytical skills and ability to coordinate and lead cross-functional teams
• Demonstrated strong written and verbal communication skills with audiences ranging from developer to executive
• Passion to improve processes, increase velocity, and promote empathetic, collaborative relationships a requirement

How you will lead

• Set a bold product vision, strategy, success metrics and roadmap for execution
• Build, mentor, and lead a team of Product Managers across Acquia Drupal Cloud portfolio
• Internalize and deeply understand Acquia growth strategy and align your team's mission and roadmap with this direction
• Defining the strategy for enterprise business intelligence tools, processes, and capabilities for Drupal Cloud
• Leveraging Acquia and Drupal Cloud data to drive a step change in how we evolve the use of data to make decisions.
• Work cross-functionally with various teams, such as engineering, design, platform PM, product PMs, etc
• Partnering with our customer facing team to gather feedback on existing tools and help pilot new tools and capabilities
• You will help to define and execute our Drupal Cloud platform strategies and enable revenue-bearing product delivery teams, while partnering with various internal and external stakeholders throughout Acquia
• Demonstrate strong communication and leadership skills with engineering, architecture teams, and business stakeholders
• Inspire and lead your team and others to execute and deliver your vision and solutions to solve our customers’ biggest problems
• Ruthlessly prioritize your team’s backlog to ensure your team is making maximum impact

Extra credit if you have...

• Experience with platform businesses, infrastructure, hosting technologies a plus

Acquia is an equal opportunity (EEO) employer. We hire without regard to age, color, disability, gender (including gender identity), marital status, national origin, race, religion, sex, sexual orientation, veteran status, or any other status protected by applicable law.

Interested residents of Colorado may contact NA-recruiting@acquia.com as it relates to regulation C.R.S. § 8-5-201. Information regarding benefits are linked here.

Acquia is the open digital experience company. We provide the world's most ambitious brands with products built around Drupal to allow them to embrace innovation and create customer moments that matter. At Acquia, we believe in the power of community and collaboration — giving our customers and partners the freedom to build tomorrow on their terms.

Headquartered in the U.S., we have been named one of North America’s fastest growing software companies by Deloitte and Inc. Magazine, rated a leader by the analyst community and named one of the Best Places to Work by the Boston Business Journal. We are Acquia. We are building for the future and we want you to be a part of it!

At Acquia we are proud that our company’s founder Dries Buytaert created Drupal and that we are one of the biggest contributors to this powerful open-source content management framework. Acquia’s powerful portfolio has been lauded as one of the best DXPs in the world in both the Forrester Wave and Gartner Magic Quadrant.

Acquia is seeking a Product Manager to join our Developer Experience team with the experience and drive to ensure Acquia’s award-winning platform exceeds the needs of customers who are passionate about Digital experiences. You have experience working in an enterprise organization and you have been exposed to digital experiences, ecommerce, infrastructure / hosting tools and services, saas or paas platforms. 

Expectations of the role

You will gain a deep understanding of the business landscape and be able to make sound decisions based on this understanding. You should be able to articulate the platform’s value proposition clearly and convincingly, driving buy-in from stakeholders across the organization. Further, you will need to navigate the complexities of business models that Acquia’s platform enables.

You should be able to identify potential market trends, understand their impact, and incorporate this foresight into the developer experience strategy. This will require you to balance the competing demands of various stakeholders while ensuring the products’ viability and competitiveness.

You possess a deep understanding of underlying technology stack, architecture, and system design principles. This includes continuous integration / continuous deployment, content management systems, Git, conversing with Apis, microservices, and platform-as-a-service (PaaS) models. Further, with data playing a significant role in decision-making, you should be comfortable with data analysis and interpretation. 

What you will bring

• 2-3+ years of Product Management experience.
• Experience working with and gathering business requirements from customers, competitive analysis, and/or the market at large
• Experience in building and/or managing digital experiences (such as websites, applications, mobile apps, integrations, e-Commerce platforms, etc.) 
• Comfortable in a highly collaborative, cross-functional team environment.
• Highly motivated, organized self-starter that can manage multiple projects simultaneously.
• Ability to take initiative and carry projects from start to finish.
• Independent and quick learner with exceptional attention to detail.
• Ability to be flexible and successful within a fast-paced and goal-driven environment.
• Experience in Agile & Scrum methodologies of product development including extensive experience gathering, detailed requirements and writing functional designs.
• Passionate about building relationships with both internal and external stakeholders.
• Proficiency in tools of your trade i.e., JIRA and Confluence, Trello, Miro, productplan etc.
• BA/BS in Computer Science, Computer Engineering, or equivalent experience. 
• Bonus points: Understanding of developer experience products/tools, content management systems (CMS, especially Drupal) and/or digital experience platforms (DXP)

How you will lead

• Set a bold product vision, strategy, success metrics and roadmap for execution
• Internalize and deeply understand Acquia growth strategy and align your team's mission and roadmap with this direction
• Defining the strategy for enterprise business intelligence tools, processes, and capabilities for Drupal Cloud
• Leveraging Acquia and Drupal Cloud data to drive a step change in how we evolve the use of data to make decisions.
• Work cross-functionally with various teams, such as engineering, design, platform PM, product PMs, etc.
• Partnering with our customer facing team to gather feedback on existing tools and help pilot new tools and capabilities.
• You will help to define and execute our Developer Experience strategies and enable revenue-bearing product delivery teams, while partnering with various internal and external stakeholders throughout Acquia
• Demonstrate strong communication and leadership skills with engineering, architecture teams, and business stakeholders
• Inspire and lead your team and others to execute and deliver your vision and solutions to solve our customers’ biggest problems
• Ruthlessly prioritize your team’s backlog to ensure your team is making maximum impact

Individuals seeking employment at Acquia are considered without regard to race, color, religion, caste, creed, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation. Whatever you answer will not be considered in the hiring process or thereafter.

Oddball believes that the best products are built when companies understand and value the things they are working on. We value learning and growth and the ability to make a big impact at a small company. We believe that we can make big changes happen and improve the daily lives of millions of people by bringing quality software to the federal space. 

We are hiring a SeniorDrupal Engineer to work on a pivotal Federal program that is making a positive impact on millions of Americans' daily lives.

What you'll be doing:

We are seeking a highly skilled and experienced Senior Drupal Engineer to join our team. You will play a crucial role in the design, development, and maintenance of our Drupal-based program. In this role, you will collaborate closely with cross-functional teams, including developers, designers, and project managers, to ensure the successful implementation of this Drupal-based program.

What you’ll bring:

• Extensive experience in Drupal development, architecture, and customization.
• Proficiency in PHP, JavaScript, HTML, CSS, and other relevant web technologies.
• Strong understanding of Drupal's core concepts, architecture, and contributed modules.
• Experience with Drupal 8/9, including migration and upgrade processes.
• Familiarity with front-end frameworks and responsive design principles.
• Solid knowledge of MySQL or other relational databases.
• Experience collaborating with stakeholders to gather requirements, propose technical solutions, and estimate effort for Drupal projects.
• Ability to provide technical guidance and mentorship to development teams, ensuring adherence to Drupal best practices.
• Guidance on recommended modules, themes, and third-party integrations to enhance Drupal functionality.
• Design and develop high-level Drupal architecture and technical solutions to meet project requirements.
• Define and implement Drupal site structure, content types, taxonomies, and workflows.
• Evaluate and recommend modules, themes, and third-party integrations to enhance Drupal functionality.
• Experienced in the implementation of robust security measures to protect Drupal installations from vulnerabilities and attacks.

Requirements:

• Must be a US Citizen and able to work domestically 
• Must be able to attain low-level security clearance 

Education:

• Bachelor's degree in Computer Science, Engineering, or a related field (or equivalent experience).
• Drupal certifications (e.g., Acquia Certified Developer) are a plus.

Benefits:

• Fully remote
• Tech & Education Stipend
• Comprehensive Benefits Package
• Company Match 401(k) plan
• Flexible PTO, Paid Holidays

Oddball is an Equal Opportunity Employer and does not discriminate against applicants based on race, religion, color, disability, medical condition, legally protected genetic information, national origin, gender, sexual orientation, marital status, gender identity or expression, sex (including pregnancy, childbirth or related medical conditions), age, veteran status or other legally protected characteristics. Any applicant with a mental or physical disability who requires an accommodation during the application process should contact an Oddball HR representative to request such an accommodation by emailing hr@oddball.io 

Compensation:

At Oddball, it’s important each employee is compensated competitively and fairly. In alignment with state legal requirements. A range for the included position is listed below. Be advised, actual offer details are determined by job category, job location, and candidate skill level.

United States Wage Range: $100,000 – $150,000

Job Title: Software Engineer,

Department: Engineering

Location: Remote, India 

Acquia empowers the world’s most ambitious brands to create digital customer experiences that matter. With open source Drupal at its core, the Acquia Digital Experience Platform (DXP) enables marketers, developers, and IT operations teams at thousands of global organizations to rapidly compose and deploy digital products and services that engage customers, enhance conversions, and help businesses stand out.

Headquartered in the U.S., Acquia is a Great Place to Work-CertifiedTM company in India, is listed as one of the world’s top software companies by The Software Report, and is positioned as a market leader by the analyst community. We are Acquia. We are building for the future and we want you to be a part of it!

Acquia’s products run 100% on Amazon Web Services using EKS, EC2, CloudFormation, Terraform and various other technologies and best practices. Since each product is built and maintained by its own engineering team, the ideal candidate for this position would need to be proactive in familiarizing themselves with those services and have the ability to coordinate and collaborate with multiple teams.

About the Team:The Observability team plays a pivotal role in ensuring the smooth functioning and performance optimization of all our systems. We are a dynamic team of engineers dedicated to providing centralized Observability solutions to empower all teams within the company. Acquia is seeking an Associate Software Engineer who can help lead our efforts to revolutionize the way we build, test, operate and monitor our cloud-based products and services. 

As a Software Engineer, you will…

• work on a wide range of core internal systems, tooling and automation around logging, monitoring and traceability
• work with your team to develop far reaching modules that have scalability and availability at their core
• contribute to our efforts to revolutionize the way we build, test, operate and monitor our cloud-based products and services
• maintain an understanding of system functionality and architecture, with a strong focus on the operational aspects of the service (availability, performance, change management, emergency response, capacity planning, etc)
• collaborate with your team members to review their work and have your work reviewed in turn
• work with other teams in deciding, developing integrations with other subsystems
• participate in Scrum software development lifecycle
• provide product support to internal and external stakeholders
• work in a team environment where your team owns and operates the services you build

You’ll enjoy this role if you…

• like solving complex challenges for scalable, low latency systems
• enjoy solutioning for a Cloud native environment
• enjoy collaborating with multiple stakeholders
• have a passion for DevOps

 What you’ll need to be successful…

• Have 3+ years of software development experience with time spent working on Cloud technologies (AWS, Google Compute, Azure)
• Familiarity with Kubernetes
• Understanding of programming languages such as Golang, PHP, Ruby or similar.
• Comfortable navigating unix/linux based operating systems
• Familiarity with Sumo Logic, New Relic, Dynatrace, Cloudwatch, Splunk, Nagios.
• Strong interest in building and operating distributed systems and/or service oriented architectures.
• Passion for Devops processes and tools (Jenkins), distributed configuration management systems (Ansible, Puppet) and maintaining infrastructure as code (Terraform, Cloudformation)
• Strong communication and collaboration skills.
• Ability to work effectively in a team setting.

Extra credit if you…

• Certifications in relevant technologies (AWS, CKAD, CKA, etc)
• Have hands on experience with Docker, K8s or equivalent
• Have a mindset to automate repetitive tasks  

Acquiais an equal opportunity (EEO) employer. We hire without regard to age, color, disability, gender (including gender identity), marital status, national origin, race, religion, sex, sexual orientation, veteran status, or any other status protected by applicable law.

Acquia empowers the world’s most ambitious brands to create digital customer experiences that matter. With open source Drupal at its core, the Acquia Digital Experience Platform (DXP) enables marketers, developers, and IT operations teams at thousands of global organizations to rapidly compose and deploy digital products and services that engage customers, enhance conversions, and help businesses stand out.

Headquartered in the U.S., Acquia is a Great Place to Work-Certified^TM company in India, is listed as one of the world’s top software companies by The Software Report, and is positioned as a market leader by the analyst community. We are Acquia. We are building for the future and we want you to be a part of it!

Acquia is seeking an experienced and motivated attorney to join our dynamic, fun, and collaborative team. This Senior Legal Associate position is based in India, our Center of Excellence (COE).  The Senior Legal Associate’s primary responsibility will be to provide legal support to Acquia’s globally dispersed Legal Department with a focus on drafting and negotiating commercial transactions (PaaS and SaaS offerings, DPAs, NDAs, vendor/procurement agreements), and support other legal matters that may arise.  The Senior Legal Associate position is designated as “remote” within India and you will report to the General Counsel based in the United States. 

This is an amazing opportunity to join a successful private company, and play a key role in supporting the company’s rapid growth.

RESPONSIBILITIES

• Review and negotiate customer sales contracts (Subscription Services Agreements for PaaS and SaaS hosted offerings) that meet the company’s requirements under its policies, including those for risk tolerance, while working collaboratively with the business team, including executives.
• Review and negotiate procurement agreements (marketing, software, events, etc). 
• Collaborate with the revenue finance team, sales operations, product operations, support, security and other business units at all levels throughout the organization to ensure that agreements adequately protect the company’s interests.
• Provide legal advice to the sales department on a day-to-day basis.
• Be a trusted business partner providing timely, thoughtful and helpful responses to requests from internal customers.
• Collaborate with the revenue finance team to oversee the internal contract approval process (Quote-to-Cash process).

EDUCATION/ACCREDITATION 

• Doctor of Law degree (J.D.)  or LLB, or equivalent. 

EXPERIENCE AND SPECIFIC SKILLS

• Minimum 5 years’ relevant practice experience in corporate legal department and/or law firm, preferably with high-growth or startup technology companies dealing with commercial transactions.
• Experience of providing legal support to a sales team.
• Strong experience negotiating complex commercial transactions (buy side and sell side)
• Demonstrated success in managing multiple transactions in compliance with company policy. 
• Exceptional interpersonal skills and a commitment to professionalism and collegiality.
• Well-organized and detail-oriented with an outstanding work ethic; should be able to independently manage and successfully prioritize numerous projects under deadline pressure.
• Flexibility and willingness to work on a broad variety of legal matters.
• A non-hierarchical and low ego team-player who is comfortable operating in an entrepreneurial and fast-paced environment and used to very busy peak times at quarter ends.
• Mature individual with good judgment who is pragmatic and solution oriented. A genuine business partner who will provide commercially-focused advice which balances appropriate legal risk management with the need to enable and support the business.
• Demonstrable ability to understand technical issues quickly; possessing strong analytical and problem-solving skills and demonstrating a strong ability to prioritize.
• Deeper knowledge in relation to privacy law desired.
• Excellent written and verbal English communication skills.

Individuals seeking employment at Acquia are considered without regard to race, color, religion, caste, creed, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation. Whatever you answer will not be considered in the hiring process or thereafter.

Job Title: Senior Software Engineer
Job Location: Remote India


About Acquia…

Acquia empowers the world’s most ambitious brands to create digital customer experiences that matter. With open source Drupal at its core, the Acquia Digital Experience Platform (DXP) enables marketers, developers, and IT operations teams at thousands of global organizations to rapidly compose and deploy digital products and services that engage customers, enhance conversions, and help businesses stand out.

Headquartered in the U.S., Acquia is a Great Place to Work-CertifiedTM company in India, is listed as one of the world’s top software companies by The Software Report, and is positioned as a market leader by the analyst community. We are Acquia. We are building for the future and we want you to be a part of it!

About the Team…

Acquia’s Drupal Acceleration Team works on realizing Drupal's project lead and Acquia CTO’s vision of empowering site builders to create ambitious websites and digital experiences with little or no code. We are currently focusing on:

• Building the new default download of Drupal, codenamed Starshot: A package built on Drupal core, including refined common features from the contributed project ecosystem to create a great user experience out of the box
• Adding a Next Generation Page Builder to Drupal so that
• site builders without Drupal experience can easily theme and build their entire website using only their browser
• content creators can compose content on any part of the page without relying on developers.

We are seeking a front-end engineer, who cares about Drupal, JavaScript, and user experience, to help us with some or all of the above, and with other areas that we venture into in the future.

Our team has some well-known Drupal experts, but you don't have to be one yourself to apply. We can mentor you in any area where we have more expertise, and we look forward to you teaching us in your areas of expertise.

Responsibilities:

• Advocate for and build community consensus around the best approach to Drupal’s current and future needs. This includes sometimes changing your mind on what you think the best approach is as new information and feedback comes in, and sometimes explaining and defending your recommendations when others disagree.
• Contribute code and tests to Drupal core and contributed projects—on Drupal.org and elsewhere—in order to accelerate the Drupal community’s progress.
• Support teammates and community contributors with code reviews, constructive feedback, and brainstorming.
• Work with teammates, the engineering and product managers, and the CTO to determine priorities and timelines for delivering value to Acquia through Drupal.
• Respond to escalations that include investigation, planning, communicating, and incidence resolution in your areas of expertise.
• Analyze upstream dependencies for code quality, requirements and software reliability.

Skills

The ideal candidate should demonstrate aptitude and interest in the following skills. Please bear in mind that this is not a list of requirements. An insatiable appetite for learning, a willingness to accept new challenges, and a spirit of technical humility are far more important than any individual skill listed below.

• 5+ years of experience with JavaScript, some of which includes React
• 2+ years of experience with any Content Management System like Drupal or Wordpress
• Proficient with automated testing strategies and methodologies
• Willingness to review others' work rigorously, holistically, and constructively, and to have your work reviewed
• Enthusiasm for mentoring and assisting others
• A commitment to advocate for high-quality code, architecture, and documentation

Extra Credit

• Experience with Drupal project issue queues
• Experience using Drupal to create websites (site building experience is a plus)
• Additionally, an interest in and aptitude for UI design would be a plus. We can lean on user experience specialists at Acquia and in the Drupal community for design when needed, but it also helps for us to have some design capability directly on our team.

Individuals seeking employment at Acquia are considered without regard to race, color, religion, caste, creed, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation. Whatever you answer will not be considered in the hiring process or thereafter.