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MetroStar Systems is hiring a Remote ServiceNow Developer (5102)

As a ServiceNow Developer, you’ll lead application development projects for a mission-critical contract to make an impact across the federal government.

We know that you can’t have great technology services without amazing people. At MetroStar, we are obsessedwithour people and have led a two-decade legacy of building the best and brightest teams. Because we know our future relies on our deep understanding and relentless focus on our people, we live by our mission: A passion for our people. Value for our customers.

If you think you can see yourself delivering our mission and pursuing our goals with us, then check out the job description below!

What you’ll do:

  • Provide implementation, configuration, and day-to-day support of ServiceNow.
  • Train colleagues in effective use of ServiceNow.
  • Integrate program Service Level Agreement reporting into the ServiceNow dashboard.
  • Create requirements definitions and technical specifications documentation, manipulate, and maintain data between ServiceNow and other systems.
  • Work with IT managers to generate views and reports as needed.
  • Analyze and fully understand user requirements and current procedures, to improve system capabilities, automate process workflows, and address scheduling limitations throughout the development and delivery of the ServiceNow roadmap.
  • Support both on-premises and cloud-hosted enterprise applications.
  • Support solution development by providing, communicating, and evolving the broader technology and architectural view of the solution.
  • Develop and maintain technical documentation. Participate in planning, definition, and high-level design of the solution and explore solution alternatives.
  • Define subsystems and their interfaces, allocate responsibilities to subsystems, understand solution deployment, and communicate requirements for interactions with solution context.

What you’ll need to succeed:

  • Bachelor’s degree in information technology, computer science, or related field.
  • 3+ years of ServiceNow ITSM and Service Portal development experience, including experience with configuring out of the box ITSM, developing the Service Catalog module, and supporting business analysts and users with platform optimizations.
  • Proficiency in all phases of the Application Development Lifecycle.
  • Experience implementing and configuring the ServiceNow ITSM module.
  • Experience creating request forms, developing integration with external systems, and enhancing the user interface to provide a custom look and feel for end users.
  • Experience as a technical resource on development and O&M engagements at customer sites.
  • Knowledge coordinating with implementation partners, IT managers, internal stakeholders, and developers in providing solution suggestions and constructive feedback.
  • an understanding of managing tickets, communicating via email, and working knowledge of MS Excel.
  • Ability to obtain and maintain a Public Trust Clearance.

Like we said, we arebig fans of our people. That’s why we offer a generous benefits package, professional growth, and valuable time to recharge. Learn more about our company culture code and benefits. Plus, check out our accolades.

Don’t meet every single requirement? 

Studies have shown that women, people of color and the LGBTQ+ community are less likely to apply to jobs unless they meet every single qualification.  At MetroStar we are dedicated to building a diverse, inclusive, and authentic culture, so, if you’re excited about this role, but your previous experience doesn’t align perfectly with every qualification in the job description, we encourage you to go ahead and apply.  We pride ourselves on making great matches, and you may be the perfect match for this role or another one we have. Best of luck! – The MetroStar People & Culture Team

What we want you to know:

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.

MetroStar Systems is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. The statements herein are intended to describe the general nature and level of work being performed by employees and are not to be construed as an exhaustive list of responsibilities, duties, and skills required of personnel so classified. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of MetroStar Systems.

Not ready to apply now?

Sign up to join our newsletter here.

"EEO IS THE LAW MetroStar Systems, LLC (MetroStar) invites any employee and/or applicant to review the Company’s Affirmative Action Plan. This plan is available for inspection upon request by emailing msshr@metrostar.com."

See more jobs at MetroStar Systems

Apply for this job

MetroStar Systems is hiring a Remote Help Desk Manager (Google Analytics ) 5061

As a Help Desk Manager (Google Analytics), you’ll Manage day-to-day operations for the customer service and helpdesk functions, supporting 2,500 + users with timely and holistic responses. You will also assist the DAP program manager in continuous monitoring of DAP data quality and Web analytics reporting across the federal government and federal agencies. 

We know that you can’t have greattechnology serviceswithout amazing people. At MetroStar, we areobsessedwithour people and have led a two-decade legacy of building the best and brightest teams. Because we know our future relies on our deep understanding and relentless focus on our people, we live by our mission: A passion for our people. Value for our customers. 

If you think you can see yourself delivering our mission and pursuing our goals with us, then check out the job description below! 

What you’ll do: 

  • Helpdesk Operations: Manage day-to-day operations of the helpdesk, serving as the first point of contact for user registrations, training resources, website implementation instructions, debugging, and troubleshooting
  • Technical Expertise: Maintain and enhance Google analytics services, leveraging your background in this area to improve our offerings.
  • Foster a culture of helpfulness, ensuring all interactions are conducted with a focus on assisting users and improving their experience.
  • Issue Resolution: Investigate and troubleshoot customer-reported issues, collaborating with cross-functional teams when necessary to resolve complex problems.
  • Education and Training: Conduct training sessions and create educational materials (tutorials, guides, FAQs) to empower customers in maximizing their usage of Google Analytics tools.
  • Feedback Collection & Documentation: Gather customer feedback, suggestions, and pain points in monthly reports to convey valuable insights, record customer satisfaction, and escalate technical issues, and resolutions.

What you’ll need to succeed: 

  • Proficiency in Google Analytics and related tools.
  • Experience with data analysis and interpretation.
  • Detail-oriented with excellent organizational and strong communication skills with the ability to convey technical information clearly and understandably.
  • Prior experience in a customer service or technical support role.
  • Problem-solving skills and ability to thrive in a fast-paced, dynamic environment.
  • Bachelor’s degree in Computer Science, Information Technology, or related field (or equivalent experience).
  • Ability to obtain and maintain a Public Trust clearance.

Like we said,we arebig fans of our people. That’s whywe offera generous benefits package, professional growth, and valuable time to recharge. Learn more about our companyculture codeandbenefits. Plus, check out ouraccolades. 

Don’t meet every single requirement?   

Studies have shown that women, people of color and the LGBTQ+ community are less likely to apply to jobs unless they meet every single qualification.  At MetroStar we are dedicated to building a diverse, inclusive, and authenticculture, so, if you’re excited about this role, but your previous experience doesn’t align perfectly with every qualification in the job description, we encourage you to go ahead and apply.  We pride ourselves on making great matches, and you may be the perfect match for this role or another one we have. Best of luck! – The MetroStar People & Culture Team 

What we want you to know: 

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. 

MetroStar Systems is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. The statements herein are intended to describe the general nature and level of work being performed by employees and are not to be construed as an exhaustive list of responsibilities, duties, and skills required of personnel so classified. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of MetroStar Systems. 

Not ready to apply now?  

Sign up to join our newsletterhere. 

"EEO IS THE LAW MetroStar Systems, LLC (MetroStar) invites any employee and/or applicant to review the Company’s Affirmative Action Plan. This plan is available for inspection upon request by emailing msshr@metrostar.com."

See more jobs at MetroStar Systems

Apply for this job

MetroStar Systems is hiring a Remote Sr. DevOps Engineer (5072)

As a Senior DevOps Engineer, you will play a crucial role in ensuring the reliability, scalability, and efficiency of our de-coupled Drupal systems. You will collaborate with cross-functional teams to enhance content deployment processes, optimize system performance, and contribute to the overall success of our digital solutions.

We know that you can’t have greattechnology serviceswithout amazing people. At MetroStar, we areobsessedwithour people and have led a two-decade legacy of building the best and brightest teams. Because we know our future relies on our deep understanding and relentless focus on our people, we live by our mission: A passion for our people. Value for our customers. 

If you think you can see yourself delivering our mission and pursuing our goals with us, then check out the job description below! 

What you’ll do: 

  • Proactively maintain and enhance de-coupled Drupal systems to ensure optimal performance and reliability.
  • Identify and implement improvements to streamline deployment processes.
  • Rapidly respond to and troubleshoot system issues, ensuring minimal downtime and maximum availability.
  • As tech lead, you will provide guidance, insight, and recommendations to the team and senior leadership.

What you’ll need to succeed: 

  • At least 8+ years of experience as a DevOps Engineer, or similar role.
  • Experience leading a technical/DevOps team of engineers and developers.
  • You employ strong interpersonal and communication skills, with a proven ability to influence and build consensus across a broad range of backgrounds, organizational levels and personalities
  • You have a developer background and insider understanding how DevOps integrates with developers.
  • Proven experience leading a team of DevOps Engineers with a focus on maintaining and enhancing de-coupled Drupal systems for large government organizations.
  • You have a strong track record of incubating/building DevSecOps capabilities, API platform strategies, driving platform execution with engineering and launching cloud solutions.
  • Strong background in Site Reliability Engineering (SRE) principles and practices.
  • Expertise in AWS services and infrastructure optimization.
  • Experience with Next.js and proficiency in API queries.
  • Experience with Workbench Access Controls
  • Solid understanding of content deployment processes and best practices.
  • Ability to obtain and maintain a Public Trust

Like we said,we arebig fans of our people. That’s whywe offera generous benefits package, professional growth, and valuable time to recharge. Learn more about our companyculture codeandbenefits. Plus, check out ouraccolades. 

Don’t meet every single requirement?   

Studies have shown that women, people of color and the LGBTQ+ community are less likely to apply to jobs unless they meet every single qualification.  At MetroStar we are dedicated to building a diverse, inclusive, and authenticculture, so, if you’re excited about this role, but your previous experience doesn’t align perfectly with every qualification in the job description, we encourage you to go ahead and apply.  We pride ourselves on making great matches, and you may be the perfect match for this role or another one we have. Best of luck! – The MetroStar People & Culture Team 

What we want you to know: 

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. 

MetroStar Systems is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. The statements herein are intended to describe the general nature and level of work being performed by employees and are not to be construed as an exhaustive list of responsibilities, duties, and skills required of personnel so classified. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of MetroStar Systems. 

Not ready to apply now?  

Sign up to join our newsletterhere. 

"EEO IS THE LAW MetroStar Systems, LLC (MetroStar) invites any employee and/or applicant to review the Company’s Affirmative Action Plan. This plan is available for inspection upon request by emailing msshr@metrostar.com."

See more jobs at MetroStar Systems

Apply for this job

MetroStar Systems is hiring a Remote UX Researcher (5067)

As UX Researcher, you’ll be be a part of the Agile ceremonies and contribute to the cross-functional team’s continuous understanding of user insights. You will also define audiences and segment users across multiple domains and conduct user interviews. The UX Researcher will also define and recommend key UX strategies and serve as a trusted advisor to clients and team members.

We know that you can’t have great technology services without amazing people. At MetroStar, we are obsessedwithour people and have led a two-decade legacy of building the best and brightest teams. Because we know our future relies on our deep understanding and relentless focus on our people, we live by our mission: A passion for our people. Value for our customers.

If you think you can see yourself delivering our mission and pursuing our goals with us, then check out the job description below!

What you’ll do:

  • Serves as lead researcher on user experience research initiatives
  • Work in coordination with engineering and productions for all UX, design, and research
  • Act as the "go to" person who oversees the entire process from conception to implementation
  • Write research plans and conversation guides
  • Conduct user and client interviews, client meetings, and demos
  • Iterate solutions based on research and feedback loops
  • Develop wireframes, information architecture, PDDs for all web projects based on business and functionality requirements and approved concepts
  • Evaluate performance results and recommend major changes affecting short-term project growth and success

What you’ll need to succeed:

  • Have or the ability to obtain a Public Trust security clearance
  • Bachelor's degree in English, Communications, UX Design, or a related field
  • 8+ years of experience in the UX field as a researcher or strategist.
  • Experience with generative and evaluative research.
  • Experience with information architecture such as card sorting, tree testing, or both.
  • Experience with content management systems such as Drupal 10.
  • Experience working as part of a cross-functional Agile development team.
  • Experience developing wireframes and information architecture

Like we said, we arebig fans of our people. That’s why we offer a generous benefits package, professional growth, and valuable time to recharge. Learn more about our company culture code and benefits. Plus, check out our accolades.

Don’t meet every single requirement? 

Studies have shown that women, people of color and the LGBTQ+ community are less likely to apply to jobs unless they meet every single qualification.  At MetroStar we are dedicated to building a diverse, inclusive, and authentic culture, so, if you’re excited about this role, but your previous experience doesn’t align perfectly with every qualification in the job description, we encourage you to go ahead and apply.  We pride ourselves on making great matches, and you may be the perfect match for this role or another one we have. Best of luck! – The MetroStar People & Culture Team

What we want you to know:

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.

MetroStar Systems is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. The statements herein are intended to describe the general nature and level of work being performed by employees and are not to be construed as an exhaustive list of responsibilities, duties, and skills required of personnel so classified. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of MetroStar Systems.

Not ready to apply now?

Sign up to join our newsletter here.

"EEO IS THE LAW MetroStar Systems, LLC (MetroStar) invites any employee and/or applicant to review the Company’s Affirmative Action Plan. This plan is available for inspection upon request by emailing msshr@metrostar.com."

See more jobs at MetroStar Systems

Apply for this job

MetroStar Systems is hiring a Remote Software Systems Engineer (5058)

As a Software Systems Engineer, you’ll fortify our commitment to ensuring the utmost security in our open-source endeavors,to make an impact across the federal government.As security concerns evolve, we understand the paramount importance of staying ahead of the curve. 

We know that you can’t have greattechnology serviceswithout amazing people. At MetroStar, we areobsessedwithour people and have led a two-decade legacy of building the best and brightest teams. Because we know our future relies on our deep understanding and relentless focus on our people, we live by our mission: A passion for our people. Value for our customers. 

If you think you can see yourself delivering our mission and pursuing our goals with us, then check out the job description below! 

What you’ll do: 

  • Collaborate closely with system and machine learning engineers to develop cutting-edge AI platforms and solutions.
  • Enhance our Python library by adding new features, design patterns, and innovative frameworks.
  • Manage application deployment using Kubernetes, incorporating various platforms like EKS, AKS, VMware Tanzu, RedHat OpenShift, or Rancher Government Services RKE2.
  • Implement and oversee infrastructure using code-first approaches, predominantly with Terraform.
  • Provide guidance and share your expertise with the engineering team.
  • Assure compatibility of open-source machine learning tools in different deployment scenarios.
  • Uphold high standards in code quality through comprehensive testing, scalability, and well-documented code.
  • Take charge of projects, from proposing ideas to ensuring their successful implementation and addressing potential issues.
  • Utilize automation tools effectively, such as Slack, GitLab, and GitHub, for process optimization.

What you’ll need to succeed:

  • A minimum of 5 years of experience in software engineering with a focus on Python.
  • At least 2 years of experience in deploying infrastructure using declarative languages like Terraform.
  • Strong familiarity with cloud services (AWS, Azure, GCP).
  • Proficient in CI/CD and automation technologies (e.g., GitLab CI, Jenkins, Bitbucket Pipelines).
  • Knowledge in managing artifact repositories and deploying SAST/DAST security tools in CI/CD pipelines.
  • Proven skills in deploying and managing Kubernetes applications, including using Helm charts.
  • Demonstrated ability to lead projects from concept to production.
  • An active DoD SECRET Security Clearance.

Like we said,we arebig fans of our people. That’s whywe offera generous benefits package, professional growth, and valuable time to recharge. Learn more about our companyculture codeandbenefits. Plus, check out ouraccolades. 

Don’t meet every single requirement?   

Studies have shown that women, people of color and the LGBTQ+ community are less likely to apply to jobs unless they meet every single qualification.  At MetroStar we are dedicated to building a diverse, inclusive, and authenticculture, so, if you’re excited about this role, but your previous experience doesn’t align perfectly with every qualification in the job description, we encourage you to go ahead and apply.  We pride ourselves on making great matches, and you may be the perfect match for this role or another one we have. Best of luck! – The MetroStar People & Culture Team 

What we want you to know: 

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. 

MetroStar Systems is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. The statements herein are intended to describe the general nature and level of work being performed by employees and are not to be construed as an exhaustive list of responsibilities, duties, and skills required of personnel so classified. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of MetroStar Systems. 

Not ready to apply now?  

Sign up to join our newsletterhere. 

"EEO IS THE LAW MetroStar Systems, LLC (MetroStar) invites any employee and/or applicant to review the Company’s Affirmative Action Plan. This plan is available for inspection upon request by emailing msshr@metrostar.com."

See more jobs at MetroStar Systems

Apply for this job

MetroStar Systems is hiring a Remote UX Content Writer (5045)

As UX Content Writer, you’ll support a website and digital modernization project for a far-reaching government agency. As a UX Content Writer, you will be supporting a team of technologists, subject matter experts, and client stakeholders to create content utilized both internally and externally.

We know that you can’t have great technology services without amazing people. At MetroStar, we are obsessedwithour people and have led a two-decade legacy of building the best and brightest teams. Because we know our future relies on our deep understanding and relentless focus on our people, we live by our mission: A passion for our people. Value for our customers.

If you think you can see yourself delivering our mission and pursuing our goals with us, then check out the job description below!

What you’ll do:

  • Researches, conceptualizes, writes, proofreads, and edits original content and digital experiences
  • Partners with the creative team to determine overall creative message that is brand consistent
  • Proposes new ideas and push our thinking for all things copy-related
  • Collaborate with subject matter experts and other stakeholders to create content that is relevant, engaging, and results-driven
  • Collaborate closely with UX designers, product managers, and developers to integrate user-focused content into the product design process.
  • Ensure consistency in Brand tone, voice, and terminology by creating and following the Content Style Guide to form and maintain a balanced user experience across the product
  • Conduct user research to understand user needs, pain points, and language preferences to inform content creation.
  • Participate in usability testing and gather feedback to refine and improve content in response to user insights.
  • Stay updated on industry trends, best practices, and emerging UX writing methodologies.

What you’ll need to succeed:

  • Proven experience (5+ years) as a UX Writer, Content Writer, or similar role with a focus on user interface content
  • Experience creating concepts and copy for dynamic content pieces such as articles, blogs, case studies, and email requiring originality and innovation in determining how to accomplish tasks
  • Highly organized with the ability to work on multiple complex projects simultaneously
  • Ability to work autonomously and collaboratively in developing methodologies and presenting solutions
  • Experience interacting and working cross-functionally with teams such as design, development, brand management, account management, and leadership
  • Understanding of interactive design and usability principles and how content strategy and creation contributes to the user experience.
  • Excellent writing, editing, and proofreading skills with attention to detail.
  • Possess User Empathy, Creativity, and Adaptability, and Being Open to Feedback
  • Bachelor's degree in English, Communications, UX Design, or a related field.
  • Familiarity with digital communication solutions, SaaS, or tech products.
  • The ability to obtain and maintain a Public Trust Security Clearance

Like we said, we arebig fans of our people. That’s why we offer a generous benefits package, professional growth, and valuable time to recharge. Learn more about our company culture code and benefits. Plus, check out our accolades.

Don’t meet every single requirement? 

Studies have shown that women, people of color and the LGBTQ+ community are less likely to apply to jobs unless they meet every single qualification.  At MetroStar we are dedicated to building a diverse, inclusive, and authentic culture, so, if you’re excited about this role, but your previous experience doesn’t align perfectly with every qualification in the job description, we encourage you to go ahead and apply.  We pride ourselves on making great matches, and you may be the perfect match for this role or another one we have. Best of luck! – The MetroStar People & Culture Team

What we want you to know:

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.

MetroStar Systems is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. The statements herein are intended to describe the general nature and level of work being performed by employees and are not to be construed as an exhaustive list of responsibilities, duties, and skills required of personnel so classified. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of MetroStar Systems.

Not ready to apply now?

Sign up to join our newsletter here.

"EEO IS THE LAW MetroStar Systems, LLC (MetroStar) invites any employee and/or applicant to review the Company’s Affirmative Action Plan. This plan is available for inspection upon request by emailing msshr@metrostar.com."

See more jobs at MetroStar Systems

Apply for this job

MetroStar Systems is hiring a Remote DevOps Engineer (5044)

As DevOps Engineer, you’ll utilize your expertise in maintaining, enhancing, and troubleshooting de-coupled Drupal systems. The ideal candidate will bring a wealth of experience in Site Reliability Engineering (SRE), AWS, Next.js, and API queries to drive the stability and performance of our systems. You will collaborate with cross-functional teams to enhance content deployment processes, optimize system performance, and contribute to the overall success of our digital solutions.

We know that you can’t have great technology services without amazing people. At MetroStar, we are obsessedwithour people and have led a two-decade legacy of building the best and brightest teams. Because we know our future relies on our deep understanding and relentless focus on our people, we live by our mission: A passion for our people. Value for our customers.

If you think you can see yourself delivering our mission and pursuing our goals with us, then check out the job description below!

What you’ll do:

  • Maintain and enhance de-coupled Drupal systems to ensure optimal performance and reliability
  • Apply SRE principles to enhance system reliability, performance, and scalability
  • Identify and implement improvements to streamline deployment processes
  • Rapidly respond to and troubleshoot system issues, ensuring minimal downtime and maximum availability
  • Implement preventive measures to mitigate potential system risks
  • Implement monitoring, alerting, and automation solutions for proactive issue identification and resolution
  • Utilize knowledge of AWS services to optimize infrastructure and support the scalability of de-coupled Drupal systems
  • Implement best practices for security, availability, and performance on AWS
  • Leverage expertise in Next.js and API queries to optimize front-end performance and user experience
  • Collaborate with development teams to ensure seamless integration of Next.js into the overall system architecture
  • Document processes, configurations, and troubleshooting steps to facilitate knowledge sharing and future improvements

What you’ll need to succeed:

  • At least 5-7 years of experience as a DevOps Engineer, or similar role
  • Proven experience as a DevOps Engineer with a focus on maintaining and enhancing de-coupled Drupal systems for large government organizations.
  • Strong background in Site Reliability Engineering (SRE) principles and practices.
  • Expertise in AWS services and infrastructure optimization.
  • Experience with Next.js and proficiency in API queries.
  • Experience with Workbench Access Controls
  • Solid understanding of content deployment processes and best practices.
  • Excellent problem-solving and troubleshooting skills.
  • Strong communication and collaboration skills.

Like we said, we arebig fans of our people. That’s why we offer a generous benefits package, professional growth, and valuable time to recharge. Learn more about our company culture code and benefits. Plus, check out our accolades.

Don’t meet every single requirement? 

Studies have shown that women, people of color and the LGBTQ+ community are less likely to apply to jobs unless they meet every single qualification.  At MetroStar we are dedicated to building a diverse, inclusive, and authentic culture, so, if you’re excited about this role, but your previous experience doesn’t align perfectly with every qualification in the job description, we encourage you to go ahead and apply.  We pride ourselves on making great matches, and you may be the perfect match for this role or another one we have. Best of luck! – The MetroStar People & Culture Team

What we want you to know:

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.

MetroStar Systems is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. The statements herein are intended to describe the general nature and level of work being performed by employees and are not to be construed as an exhaustive list of responsibilities, duties, and skills required of personnel so classified. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of MetroStar Systems.

Not ready to apply now?

Sign up to join our newsletter here.

"EEO IS THE LAW MetroStar Systems, LLC (MetroStar) invites any employee and/or applicant to review the Company’s Affirmative Action Plan. This plan is available for inspection upon request by emailing msshr@metrostar.com."

See more jobs at MetroStar Systems

Apply for this job

MetroStar Systems is hiring a Remote Copywriter (5045)

As Copywriter, you’ll support a website and digital modernization project for a far-reaching government agency. As a copywriter, you will be supporting a team of technologists, subject matter experts, and client stakeholders to create content utilized both internally and externally.

We know that you can’t have great technology services without amazing people. At MetroStar, we are obsessedwithour people and have led a two-decade legacy of building the best and brightest teams. Because we know our future relies on our deep understanding and relentless focus on our people, we live by our mission: A passion for our people. Value for our customers.

If you think you can see yourself delivering our mission and pursuing our goals with us, then check out the job description below!

What you’ll do:

  • Researches, conceptualizes, writes, proofreads, and edits original content and digital experiences
  • Partners with the creative team to determine overall creative message that is brand consistent
  • Proposes new ideas and push our thinking for all things copy-related
  • Collaborate with subject matter experts and other stakeholders to create content that is relevant, engaging, and results-driven
  • Collaborate closely with UX designers, product managers, and developers to integrate user-focused content into the product design process.
  • Ensure consistency in Brand tone, voice, and terminology by creating and following the Content Style Guide to form and maintain a balanced user experience across the product
  • Conduct user research to understand user needs, pain points, and language preferences to inform content creation.
  • Participate in usability testing and gather feedback to refine and improve content in response to user insights.
  • Stay updated on industry trends, best practices, and emerging UX writing methodologies.

What you’ll need to succeed:

  • Proven experience (5+ years) as a UX Writer, Content Writer, or similar role with a focus on user interface content
  • Experience creating concepts and copy for dynamic content pieces such as articles, blogs, case studies, and email requiring originality and innovation in determining how to accomplish tasks
  • Highly organized with the ability to work on multiple complex projects simultaneously
  • Ability to work autonomously and collaboratively in developing methodologies and presenting solutions
  • Experience interacting and working cross-functionally with teams such as design, development, brand management, account management, and leadership
  • Understanding of interactive design and usability principles and how content strategy and creation contributes to the user experience.
  • Excellent writing, editing, and proofreading skills with attention to detail.
  • Possess User Empathy, Creativity, and Adaptability, and Being Open to Feedback
  • Bachelor's degree in English, Communications, UX Design, or a related field.
  • Familiarity with digital communication solutions, SaaS, or tech products.
  • The ability to obtain and maintain a Public Trust Security Clearance

Like we said, we arebig fans of our people. That’s why we offer a generous benefits package, professional growth, and valuable time to recharge. Learn more about our company culture code and benefits. Plus, check out our accolades.

Don’t meet every single requirement? 

Studies have shown that women, people of color and the LGBTQ+ community are less likely to apply to jobs unless they meet every single qualification.  At MetroStar we are dedicated to building a diverse, inclusive, and authentic culture, so, if you’re excited about this role, but your previous experience doesn’t align perfectly with every qualification in the job description, we encourage you to go ahead and apply.  We pride ourselves on making great matches, and you may be the perfect match for this role or another one we have. Best of luck! – The MetroStar People & Culture Team

What we want you to know:

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.

MetroStar Systems is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. The statements herein are intended to describe the general nature and level of work being performed by employees and are not to be construed as an exhaustive list of responsibilities, duties, and skills required of personnel so classified. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of MetroStar Systems.

Not ready to apply now?

Sign up to join our newsletter here.

See more jobs at MetroStar Systems

Apply for this job

MetroStar Systems is hiring a Remote Site Reliability Engineering (SRE) Lead (5043)

As a Site Reliability Engineering (SRE) Lead, you'll deliver mission-critical services that empower end users. As the ideal candidate, you'll use your extensive experience designing and implementing end-to-end continuous delivery pipelines and experience in AI/ML. You will also use your experience working closely with developers and other engineers to identify and resolve issues that may impact website or service availability, withthe goal of making an impact across the federal government

We know that you can’t have great technology services without amazing people. At MetroStar, we are obsessedwithour people and have led a two-decade legacy of building the best and brightest teams. Because we know our future relies on our deep understanding and relentless focus on our people, we live by our mission: A passion for our people. Value for our customers.

If you think you can see yourself delivering our mission and pursuing our goals with us, then check out the job description below!

What you’ll do:

  • Design and implement end-to-end continuous delivery pipelines.
  • Leverage extensive AWS cloud experience in a production environment (e.g., network, security, deployment, automation, serverless technologies).
  • Utilize a deep understanding of SRE principles for highly scalable and reliable systems.
  • Leverage extensive experience with Configuration Management and Infrastructure as Code.
  • Serve as a thought leader for agile development teams.
  • Establish clarity of direction and a shared vision of success that is championed by team members, stakeholders, and product owners.
  • Build relationships, and work in collaboration with team members, stakeholders, product owners, and technical team leads.
  • Help enhance processes, communication, and delivery through new norms that improve how work is done — from discovery to delivery.

What you’ll need to succeed:

  • A minimum of ten (10) years of software engineering and DevOps experience.
  • Experience in designing and implementing end-to-end continuous delivery pipelines.
  • A deep AWS cloud experience in a production environment (e.g., network, security, deployment, automation, serverless technologies).
  • Experience and understanding in SRE principles for highly scalable and reliable systems.
  • A strong experience with Configuration Management and Infrastructure as a Code.
  • At a minimum, a bachelor’s degree in computer science, Information Technology Management or Engineering.
  • The ability to obtain and maintain a DHS Suitability clearance.

Like we said, we arebig fans of our people. That’s why we offer a generous benefits package, professional growth, and valuable time to recharge. Learn more about our company culture code and benefits. Plus, check out our accolades.

Don’t meet every single requirement? 

Studies have shown that women, people of color and the LGBTQ+ community are less likely to apply to jobs unless they meet every single qualification.  At MetroStar we are dedicated to building a diverse, inclusive, and authentic culture, so, if you’re excited about this role, but your previous experience doesn’t align perfectly with every qualification in the job description, we encourage you to go ahead and apply.  We pride ourselves on making great matches, and you may be the perfect match for this role or another one we have. Best of luck! – The MetroStar People & Culture Team

What we want you to know:

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.

MetroStar Systems is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. The statements herein are intended to describe the general nature and level of work being performed by employees and are not to be construed as an exhaustive list of responsibilities, duties, and skills required of personnel so classified. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of MetroStar Systems.

Not ready to apply now? 

Sign up to join our newsletter here.

"EEO IS THE LAW MetroStar Systems, LLC (MetroStar) invites any employee and/or applicant to review the Company’s Affirmative Action Plan. This plan is available for inspection upon request by emailing msshr@metrostar.com."

See more jobs at MetroStar Systems

Apply for this job

MetroStar Systems is hiring a Remote ServiceNow Developer (5021)

As a ServiceNow Developer, you’ll lead application development projects for a mission-critical contract to make an impact across the federal government.

We know that you can’t have great technology services without amazing people. At MetroStar, we are obsessedwithour people and have led a two-decade legacy of building the best and brightest teams. Because we know our future relies on our deep understanding and relentless focus on our people, we live by our mission: A passion for our people. Value for our customers.

If you think you can see yourself delivering our mission and pursuing our goals with us, then check out the job description below!

What you’ll do:

  • Provide implementation, configuration, and day-to-day support of ServiceNow.
  • Train colleagues in effective use of ServiceNow.
  • Integrate program Service Level Agreement reporting into the ServiceNow dashboard.
  • Create requirements definitions and technical specifications documentation, manipulate, and maintain data between ServiceNow and other systems.
  • Work with IT managers to generate views and reports as needed.
  • Analyze and fully understand user requirements and current procedures, to improve system capabilities, automate process workflows, and address scheduling limitations throughout the development and delivery of the ServiceNow roadmap.
  • Support both on-premises and cloud-hosted enterprise applications.
  • Support solution development by providing, communicating, and evolving the broader technology and architectural view of the solution.
  • Develop and maintain technical documentation. Participate in planning, definition, and high-level design of the solution and explore solution alternatives.
  • Define subsystems and their interfaces, allocate responsibilities to subsystems, understand solution deployment, and communicate requirements for interactions with solution context.

What you’ll need to succeed:

  • Bachelor’s degree in information technology, computer science, or related field.
  • 3+ years of ServiceNow ITSM and Service Portal development experience, including experience with configuring out of the box ITSM, developing the Service Catalog module, and supporting business analysts and users with platform optimizations.
  • Proficiency in all phases of the Application Development Lifecycle.
  • Experience implementing and configuring the ServiceNow ITSM module.
  • Experience creating request forms, developing integration with external systems, and enhancing the user interface to provide a custom look and feel for end users.
  • Experience as a technical resource on development and O&M engagements at customer sites.
  • Knowledge coordinating with implementation partners, IT managers, internal stakeholders, and developers in providing solution suggestions and constructive feedback.
  • an understanding of managing tickets, communicating via email, and working knowledge of MS Excel.
  • Ability to obtain and maintain a Public Trust Clearance.

Like we said, we arebig fans of our people. That’s why we offer a generous benefits package, professional growth, and valuable time to recharge. Learn more about our company culture code and benefits. Plus, check out our accolades.

Don’t meet every single requirement? 

Studies have shown that women, people of color and the LGBTQ+ community are less likely to apply to jobs unless they meet every single qualification.  At MetroStar we are dedicated to building a diverse, inclusive, and authentic culture, so, if you’re excited about this role, but your previous experience doesn’t align perfectly with every qualification in the job description, we encourage you to go ahead and apply.  We pride ourselves on making great matches, and you may be the perfect match for this role or another one we have. Best of luck! – The MetroStar People & Culture Team

What we want you to know:

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.

MetroStar Systems is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. The statements herein are intended to describe the general nature and level of work being performed by employees and are not to be construed as an exhaustive list of responsibilities, duties, and skills required of personnel so classified. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of MetroStar Systems.

Not ready to apply now?

Sign up to join our newsletter here.

See more jobs at MetroStar Systems

Apply for this job

MetroStar Systems is hiring a Remote ServiceNow Developer 4974

As a ServiceNow Developer, you’ll lead application development projects for a mission-critical contract to make an impact across the federal government.

We know that you can’t have great technology services without amazing people. At MetroStar, we are obsessedwithour people and have led a two-decade legacy of building the best and brightest teams. Because we know our future relies on our deep understanding and relentless focus on our people, we live by our mission: A passion for our people. Value for our customers.

If you think you can see yourself delivering our mission and pursuing our goals with us, then check out the job description below!

What you’ll do:

  • Provide implementation, configuration, and day-to-day support of ServiceNow.
  • Train colleagues in effective use of ServiceNow.
  • Integrate program Service Level Agreement reporting into the ServiceNow dashboard.
  • Create requirements definitions and technical specifications documentation, manipulate, and maintain data between ServiceNow and other systems.
  • Work with IT managers to generate views and reports as needed.
  • Analyze and fully understand user requirements and current procedures, to improve system capabilities, automate process workflows, and address scheduling limitations throughout the development and delivery of the ServiceNow roadmap.
  • Support both on-premises and cloud-hosted enterprise applications.
  • Support solution development by providing, communicating, and evolving the broader technology and architectural view of the solution.
  • Develop and maintain technical documentation. Participate in planning, definition, and high-level design of the solution and explore solution alternatives.
  • Define subsystems and their interfaces, allocate responsibilities to subsystems, understand solution deployment, and communicate requirements for interactions with solution context.

What you’ll need to succeed:

  • Bachelor’s degree in information technology, computer science, or related field.
  • 3+ years of ServiceNow ITSM and Service Portal development experience, including experience with configuring out of the box ITSM, developing the Service Catalog module, and supporting business analysts and users with platform optimizations.
  • Proficiency in all phases of the Application Development Lifecycle.
  • Experience implementing and configuring the ServiceNow ITSM module.
  • Experience creating request forms, developing integration with external systems, and enhancing the user interface to provide a custom look and feel for end users.
  • Experience as a technical resource on development and O&M engagements at customer sites.
  • Knowledge coordinating with implementation partners, IT managers, internal stakeholders, and developers in providing solution suggestions and constructive feedback.
  • an understanding of managing tickets, communicating via email, and working knowledge of MS Excel.
  • Ability to obtain and maintain a Public Trust Clearance.

Like we said, we arebig fans of our people. That’s why we offer a generous benefits package, professional growth, and valuable time to recharge. Learn more about our company culture code and benefits. Plus, check out our accolades.

Don’t meet every single requirement? 

Studies have shown that women, people of color and the LGBTQ+ community are less likely to apply to jobs unless they meet every single qualification.  At MetroStar we are dedicated to building a diverse, inclusive, and authentic culture, so, if you’re excited about this role, but your previous experience doesn’t align perfectly with every qualification in the job description, we encourage you to go ahead and apply.  We pride ourselves on making great matches, and you may be the perfect match for this role or another one we have. Best of luck! – The MetroStar People & Culture Team

What we want you to know:

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.

MetroStar Systems is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. The statements herein are intended to describe the general nature and level of work being performed by employees and are not to be construed as an exhaustive list of responsibilities, duties, and skills required of personnel so classified. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of MetroStar Systems.

Not ready to apply now?

Sign up to join our newsletter here.

See more jobs at MetroStar Systems

Apply for this job

MetroStar Systems is hiring a Remote QA Engineer (5000)

As a QA Engineer, you’ll use your scripting and testing skills to help build out a testing suite and leverage automation and performance test software programs to set up test scripts to verify product functionality, data validation, performance, and user-friendliness. Additionally, you will simulate product performance, evaluate results, and compare those results with predicted outcomes, with the goal to make an impact across the federal government. 

We know that you can’t have greattechnology serviceswithout amazing people. At MetroStar, we areobsessedwithour people and have led a two-decade legacy of building the best and brightest teams. Because we know our future relies on our deep understanding and relentless focus on our people, we live by our mission: A passion for our people. Value for our customers. 

If you think you can see yourself delivering our mission and pursuing our goals with us, then check out the job description below! 

What you’ll do: 

  • Be responsible for the design, creation, maintenance, and execution of test suites/cases across the application.
  • Build out testing capabilities between Jira and the ServiceNow Automated Test framework.
  • Be responsible for the maintenance and processing of data across multiple sources, ensuring data is understood and managed appropriately based on organizational and application standards.
  • Be responsible for the overall quality of the system as a whole, including its data, and ensuring development is held to a high standard of delivery.

What you’ll need to succeed: 

  • Bachelor’s Degree with 8+ years (or commensurate experience) in Computer Science, Information Systems, Engineering, Mathematics, Science, and related fields. On a special case-by-case basis, five years of related work experience may be considered instead of a degree for otherwise highly qualified.
  • 5 years of writing, executing, reviewing, analyzing, and supporting software testing during development in order to ensure quality.
  •  3-5 years writing test automation scripts, SQL, keyword-driven and data-driven automation techniques, and web application white box testing.
  • Must be able to design, discuss, and document testing strategies for platforms, applications, and networks.
  • Experience designing, creating, and executing in-depth test plans, test suites, and application-wide regression testing.
  • Experience writing both unit and end-to-end automated tests.
  • Proficient with Jira and GitHub.
  • Ability to obtain and maintain DHS Suitability.

Like we said,we arebig fans of our people. That’s whywe offera generous benefits package, professional growth, and valuable time to recharge. Learn more about our companyculture codeandbenefits. Plus, check out ouraccolades. 

Don’t meet every single requirement?   

Studies have shown that women, people of color and the LGBTQ+ community are less likely to apply to jobs unless they meet every single qualification.  At MetroStar we are dedicated to building a diverse, inclusive, and authenticculture, so, if you’re excited about this role, but your previous experience doesn’t align perfectly with every qualification in the job description, we encourage you to go ahead and apply.  We pride ourselves on making great matches, and you may be the perfect match for this role or another one we have. Best of luck! – The MetroStar People & Culture Team 

What we want you to know: 

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. 

MetroStar Systems is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. The statements herein are intended to describe the general nature and level of work being performed by employees and are not to be construed as an exhaustive list of responsibilities, duties, and skills required of personnel so classified. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of MetroStar Systems. 

Not ready to apply now?  

Sign up to join our newsletterhere. 

"EEO IS THE LAW MetroStar Systems, LLC (MetroStar) invites any employee and/or applicant to review the Company’s Affirmative Action Plan. This plan is available for inspection upon request by emailing msshr@metrostar.com."

See more jobs at MetroStar Systems

Apply for this job

MetroStar Systems is hiring a Remote Software Developer (ServiceNow) (5001)

As aSoftware Developer (ServiceNow), you’ll support the ICE mission by offering the full lifecycle of development support to custom-developed ServiceNow applications utilizing the Now Platform,with the goal of making an impact across the federal government. 

We know that you can’t have greattechnology serviceswithout amazing people. At MetroStar, we areobsessedwithour people and have led a two-decade legacy of building the best and brightest teams. Because we know our future relies on our deep understanding and relentless focus on our people, we live by our mission: A passion for our people. Value for our customers. 

If you think you can see yourself delivering our mission and pursuing our goals with us, then check out the job description below! 

What you’ll do: 

  • Develop, Maintain, and expand a set of custom-developed ServiceNow applications utilizing the Now Platform.
  • Develop front and back-end components connected to a blended technology stack and also focus on interconnecting these ServiceNow functions into legacy systems.
  • Rapidly deliver both lightweight back-end services and front-end public-facing web stack.
  • Diagnose and troubleshoot production application issues.
  • Promote and drive innovation in technologies, processes, and tools.
  • Work with Product Owners and Scrum Teams in requirements decomposition, backlog refinement, and breakdown of user stories and tasks.
  • Interaction with stakeholders in support of the Product Owner.
  • Use unit and integration testing to ensure systems are free.
  • Interface with internal and Government management personnel.

What you’ll need to succeed: 

  • Bachelor's Degree in Computer Science, Computer Engineering, w/ modern Program/programming languages Java, Ruby, and or Python.
  • 5 years of development experience.
  • 2+ years' experience in ServiceNow and the Now Platform - ITSM, App Engine and/or Integration Hub.
  • Ability to obtain and maintain a DHS Suitability.
  • The ability to design, discuss, and document system strategies for platforms, applications, and networks.
  • Experience writing both unit and end-to-end automated tests.
  • Proficient with Jira and GitHub.

Like we said,we arebig fans of our people. That’s whywe offera generous benefits package, professional growth, and valuable time to recharge. Learn more about our companyculture codeandbenefits. Plus, check out ouraccolades. 

Don’t meet every single requirement?   

Studies have shown that women, people of color and the LGBTQ+ community are less likely to apply to jobs unless they meet every single qualification.  At MetroStar we are dedicated to building a diverse, inclusive, and authenticculture, so, if you’re excited about this role, but your previous experience doesn’t align perfectly with every qualification in the job description, we encourage you to go ahead and apply.  We pride ourselves on making great matches, and you may be the perfect match for this role or another one we have. Best of luck! – The MetroStar People & Culture Team 

What we want you to know: 

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. 

MetroStar Systems is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. The statements herein are intended to describe the general nature and level of work being performed by employees and are not to be construed as an exhaustive list of responsibilities, duties, and skills required of personnel so classified. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of MetroStar Systems. 

Not ready to apply now?  

Sign up to join our newsletterhere.

"EEO IS THE LAW MetroStar Systems, LLC (MetroStar) invites any employee and/or applicant to review the Company’s Affirmative Action Plan. This plan is available for inspection upon request by emailing msshr@metrostar.com."

See more jobs at MetroStar Systems

Apply for this job

MetroStar Systems is hiring a Remote Deputy Program Manager 49

As Deputy Program Manager, you’ll have an Information Technology background and Business Analyst experience. This dual role, Deputy Program Manager and Business Analyst Lead, will be a part of the Program Management Team, providing leadership and support to the agile teams as well as partner with the Program Manager on a variety of program management tasks.

We know that you can’t have great technology services without amazing people. At MetroStar, we are obsessedwithour people and have led a two-decade legacy of building the best and brightest teams. Because we know our future relies on our deep understanding and relentless focus on our people, we live by our mission: A passion for our people. Value for our customers.

If you think you can see yourself delivering our mission and pursuing our goals with us, then check out the job description below!

What you’ll do:

  • Serve as Deputy Program Manager supporting efforts to ensure on time delivery and within budget; coordinate with Program Manager on ad-hoc and high priority requests
  • Attending agile ceremonies and providing leadership and guidance throughout
  • Communicating with team members, stakeholders, and client leadership to ensure initiatives remain on track and risks are identified and communicated
  • Collaborating with other Business Analyst Leads and Program Management Team Members• Provide training and mentorship to internal teams, raising overall cybersecurity awareness and competence throughout the organization.

What you’ll need to succeed:

  • You have a minimum of five (5) years of experience in the Information Technology field focusing on projects and UX Design specifically.
  • You have a minimum of 3-5 years of project and/or program management experience.
  • You have experience with architecture & design experience, including at least three (3) years of experience providing UX Design expertise for enterprise applications on AWS.
  • You have experience leading efforts in support of process analysis, improvements, and reengineering.
  • You have the ability to partner with the Business to focus on delivering top priorities, establishing minimal viable products (MVPs), and clarifying requirements.
  • You are a strong communicator with the ability to brief colleagues, agile teams, and c-suite executives alike.
  • You have experience with Agile Coaching and RTE.
  • You have the ability to obtain and maintain DHS Suitability.

Like we said, we arebig fans of our people. That’s why we offer a generous benefits package, professional growth, and valuable time to recharge. Learn more about our company culture code and benefits. Plus, check out our accolades.

Don’t meet every single requirement? 

Studies have shown that women, people of color and the LGBTQ+ community are less likely to apply to jobs unless they meet every single qualification.  At MetroStar we are dedicated to building a diverse, inclusive, and authentic culture, so, if you’re excited about this role, but your previous experience doesn’t align perfectly with every qualification in the job description, we encourage you to go ahead and apply.  We pride ourselves on making great matches, and you may be the perfect match for this role or another one we have. Best of luck! – The MetroStar People & Culture Team

What we want you to know:

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.

MetroStar Systems is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. The statements herein are intended to describe the general nature and level of work being performed by employees and are not to be construed as an exhaustive list of responsibilities, duties, and skills required of personnel so classified. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of MetroStar Systems.

Not ready to apply now?

Sign up to join our newsletter here.

See more jobs at MetroStar Systems

Apply for this job

MetroStar Systems is hiring a Remote Cybersecurity Engineer 4935

As Cybersecurity Engineer, you’ll provide cybersecurity oversight and guidance to the customer as it pertains to onboarding and development of new applications while working towards the granting and maintaining of current ATOs

We know that you can’t have great technology services without amazing people. At MetroStar, we are obsessedwithour people and have led a two-decade legacy of building the best and brightest teams. Because we know our future relies on our deep understanding and relentless focus on our people, we live by our mission: A passion for our people. Value for our customers.

If you think you can see yourself delivering our mission and pursuing our goals with us, then check out the job description below!

What you’ll do:

  • Collaborate with leadership to develop and refine comprehensive cybersecurity strategies aligned with industry best practices and regulatory requirements.
  • Serve as a technical authority, offering in-depth expertise in areas such as threat detection, incident response, vulnerability management, and risk assessment.
  • Assess, design, and implement advanced security architecture solutions that address the organization's evolving technology landscape.
  • Identify, assess, and prioritize cybersecurity risks, working closely with cross-functional teams to mitigate potential threats effectively.
  • Lead and coordinate incident response activities, guiding the team through timely and effective resolution of security incidents and breaches.
  • Provide training and mentorship to internal teams, raising overall cybersecurity awareness and competence throughout the organization.
  • Ensure compliance with relevant industry standards and regulations, staying up-to-date with the latest developments and advising on necessary adjustments.
  • Conduct thorough security audits and assessments to identify vulnerabilities, weaknesses, and areas for improvement.

What you’ll need to succeed:

  • Bachelor's or Master's degree or 6-8 years' experience in Computer Science, Information Security, or a related field.
  • 10+ years of progressive experience in cybersecurity, with a strong background in various domains such as network security, application security, and cloud security.
  • Industry-recognized certifications such as CISSP, CISM, CISA, or equivalent.
  • Proven track record of designing and implementing effective cybersecurity strategies in complex environments.
  • Extensive experience with security frameworks, standards, and regulations.
  • Proficiency in security tools, techniques, and practices for threat detection and mitigation.
  • Exceptional communication skills, with the ability to articulate complex technical concepts to non-technical stakeholders.
  • An active OR the ability to obtain a DoD Secret clearance

Like we said, we arebig fans of our people. That’s why we offer a generous benefits package, professional growth, and valuable time to recharge. Learn more about our company culture code and benefits. Plus, check out our accolades.

Don’t meet every single requirement? 

Studies have shown that women, people of color and the LGBTQ+ community are less likely to apply to jobs unless they meet every single qualification.  At MetroStar we are dedicated to building a diverse, inclusive, and authentic culture, so, if you’re excited about this role, but your previous experience doesn’t align perfectly with every qualification in the job description, we encourage you to go ahead and apply.  We pride ourselves on making great matches, and you may be the perfect match for this role or another one we have. Best of luck! – The MetroStar People & Culture Team

What we want you to know:

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.

MetroStar Systems is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. The statements herein are intended to describe the general nature and level of work being performed by employees and are not to be construed as an exhaustive list of responsibilities, duties, and skills required of personnel so classified. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of MetroStar Systems.

Not ready to apply now?

Sign up to join our newsletter here.

See more jobs at MetroStar Systems

Apply for this job

MetroStar Systems is hiring a Remote QA Engineer 4908

As a QA Engineer, you’ll use your scripting and testing skills to help build out a testing suite and leverage automation and performance test software programs to set up test scripts to verify product functionality, data validation, performance, and user-friendliness. Additionally, you will simulate product performance, evaluate results, and compare those results with predicted outcomes, with the goal to make an impact across the federal government. 

We know that you can’t have greattechnology serviceswithout amazing people. At MetroStar, we areobsessedwithour people and have led a two-decade legacy of building the best and brightest teams. Because we know our future relies on our deep understanding and relentless focus on our people, we live by our mission: A passion for our people. Value for our customers. 

If you think you can see yourself delivering our mission and pursuing our goals with us, then check out the job description below! 

What you’ll do: 

  • Be responsible for the design, creation, maintenance, and execution of test suites/cases across the application.
  • Build out testing capabilities between Jira and the ServiceNow Automated Test framework.
  • Be responsible for the maintenance and processing of data across multiple sources, ensuring data is understood and managed appropriately based on organizational and application standards.
  • Be responsible for the overall quality of the system as a whole, including its data, and ensuring development is held to a high standard of delivery.

What you’ll need to succeed: 

  • Bachelor’s Degree with 8+ years (or commensurate experience) in Computer Science, Information Systems, Engineering, Mathematics, Science, and related fields. On a special case-by-case basis, five years of related work experience may be considered instead of a degree for otherwise highly qualified.
  • 5 years of writing, executing, reviewing, analyzing, and supporting software testing during development in order to ensure quality.
  •  3-5 years writing test automation scripts, SQL, keyword-driven and data-driven automation techniques, and web application white box testing.
  • Must be able to design, discuss, and document testing strategies for platforms, applications, and networks.
  • Experience designing, creating, and executing in-depth test plans, test suites, and application-wide regression testing.
  • Experience writing both unit and end-to-end automated tests.
  • Proficient with Jira and GitHub.
  • Ability to obtain and maintain DHS Suitability.

Like we said,we arebig fans of our people. That’s whywe offera generous benefits package, professional growth, and valuable time to recharge. Learn more about our companyculture codeandbenefits. Plus, check out ouraccolades. 

Don’t meet every single requirement?   

Studies have shown that women, people of color and the LGBTQ+ community are less likely to apply to jobs unless they meet every single qualification.  At MetroStar we are dedicated to building a diverse, inclusive, and authenticculture, so, if you’re excited about this role, but your previous experience doesn’t align perfectly with every qualification in the job description, we encourage you to go ahead and apply.  We pride ourselves on making great matches, and you may be the perfect match for this role or another one we have. Best of luck! – The MetroStar People & Culture Team 

What we want you to know: 

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. 

MetroStar Systems is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. The statements herein are intended to describe the general nature and level of work being performed by employees and are not to be construed as an exhaustive list of responsibilities, duties, and skills required of personnel so classified. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of MetroStar Systems. 

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MetroStar Systems is hiring a Remote Software Developer 4909

As aSoftware Developer (ServiceNow), you’ll support the ICE mission by offering the full lifecycle of development support to custom-developed ServiceNow applications utilizing the Now Platform,with the goal of making an impact across the federal government. 

We know that you can’t have greattechnology serviceswithout amazing people. At MetroStar, we areobsessedwithour people and have led a two-decade legacy of building the best and brightest teams. Because we know our future relies on our deep understanding and relentless focus on our people, we live by our mission: A passion for our people. Value for our customers. 

If you think you can see yourself delivering our mission and pursuing our goals with us, then check out the job description below! 

What you’ll do: 

  • Develop, Maintain, and expand a set of custom-developed ServiceNow applications utilizing the Now Platform.
  • Develop front and back-end components connected to a blended technology stack and also focus on interconnecting these ServiceNow functions into legacy systems.
  • Rapidly deliver both lightweight back-end services and front-end public-facing web stack.
  • Diagnose and troubleshoot production application issues.
  • Promote and drive innovation in technologies, processes, and tools.
  • Work with Product Owners and Scrum Teams in requirements decomposition, backlog refinement, and breakdown of user stories and tasks.
  • Interaction with stakeholders in support of the Product Owner.
  • Use unit and integration testing to ensure systems are free.
  • Interface with internal and Government management personnel.

What you’ll need to succeed: 

  • Bachelor's Degree in Computer Science, Computer Engineering, w/ modern Program/programming languages Java, Ruby, and or Python.
  • 5 years of development experience.
  • 2+ years' experience in ServiceNow and the Now Platform - ITSM, App Engine and/or Integration Hub.
  • Ability to obtain and maintain a DHS Suitability.
  • The ability to design, discuss, and document system strategies for platforms, applications, and networks.
  • Experience writing both unit and end-to-end automated tests.
  • Proficient with Jira and GitHub.

Like we said,we arebig fans of our people. That’s whywe offera generous benefits package, professional growth, and valuable time to recharge. Learn more about our companyculture codeandbenefits. Plus, check out ouraccolades. 

Don’t meet every single requirement?   

Studies have shown that women, people of color and the LGBTQ+ community are less likely to apply to jobs unless they meet every single qualification.  At MetroStar we are dedicated to building a diverse, inclusive, and authenticculture, so, if you’re excited about this role, but your previous experience doesn’t align perfectly with every qualification in the job description, we encourage you to go ahead and apply.  We pride ourselves on making great matches, and you may be the perfect match for this role or another one we have. Best of luck! – The MetroStar People & Culture Team 

What we want you to know: 

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. 

MetroStar Systems is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. The statements herein are intended to describe the general nature and level of work being performed by employees and are not to be construed as an exhaustive list of responsibilities, duties, and skills required of personnel so classified. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of MetroStar Systems. 

Not ready to apply now?  

Sign up to join our newsletterhere.

See more jobs at MetroStar Systems

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MetroStar Systems is hiring a Remote Sr. DevSecOps Engineer 4907

As a Sr. DevSecOps Engineer, you’ll serve as one of the seniors on our DevSecOps agile team,with the goal to make an impact across the federal government. 

We know that you can’t have greattechnology serviceswithout amazing people. At MetroStar, we areobsessedwithour people and have led a two-decade legacy of building the best and brightest teams. Because we know our future relies on our deep understanding and relentless focus on our people, we live by our mission: A passion for our people. Value for our customers. 

If you think you can see yourself delivering our mission and pursuing our goals with us, then check out the job description below! 

What you’ll do: 

  •  Work in an agile environment as part of a DevSecOps team, participating in scrum ceremonies, and interacting with and supporting our customers.
  • Deploy new CI/CD workflows and improve the scope of existing ones.
  • Serve as a subject matter expert for containerization and DevSecOps and provide relevant advice to team members and customers.

What you’ll need to succeed: 

  • 8+ years of experience in the Information Technology field focusing on development projects using DevSecOps and AWS cloud environments.
  • Proficiency in scripting languages like Python, Ruby, or Shell scripting.
  • Familiarity with infrastructure-as-code (IaC) tools like Terraform or CloudFormation for automating infrastructure provisioning and configuration management tools such as Ansible, Puppet, or Chef for maintaining and configuring servers.
  • Expertise in containerization technologies like Docker and Kubernetes.
  • Experience with CI/CD pipelines to automate software builds, testing, and deployments and CI/CD tools like Jenkins, Travis CI, CircleCI, GitLab CI/CD, or GitHub Actions.
  • A strong understanding of cloud computing platforms like AWS, Azure, Google Cloud, or others and knowledge of infrastructure services such as virtual machines, databases, load balancers, and networking.
  • The ability to set up and configure monitoring tools like Prometheus, Grafana, Nagios, or ELK stack for log analysis and ability to handle alerts and responding to incidents.
  • A solid understanding of security best practices and the ability to implement security measures in the CI/CD pipeline and infrastructure.
  • The ability to obtain and maintain DHS Suitability.

Like we said,we arebig fans of our people. That’s whywe offera generous benefits package, professional growth, and valuable time to recharge. Learn more about our companyculture codeandbenefits. Plus, check out ouraccolades. 

Don’t meet every single requirement?   

Studies have shown that women, people of color and the LGBTQ+ community are less likely to apply to jobs unless they meet every single qualification.  At MetroStar we are dedicated to building a diverse, inclusive, and authenticculture, so, if you’re excited about this role, but your previous experience doesn’t align perfectly with every qualification in the job description, we encourage you to go ahead and apply.  We pride ourselves on making great matches, and you may be the perfect match for this role or another one we have. Best of luck! – The MetroStar People & Culture Team 

What we want you to know: 

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. 

MetroStar Systems is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. The statements herein are intended to describe the general nature and level of work being performed by employees and are not to be construed as an exhaustive list of responsibilities, duties, and skills required of personnel so classified. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of MetroStar Systems. 

Not ready to apply now?  

Sign up to join our newsletterhere. 

See more jobs at MetroStar Systems

Apply for this job

MetroStar Systems is hiring a Remote ServiceNow Developer 4899

As a ServiceNow Developer, you’ll lead application development projects for a mission-critical contract to make an impact across the federal government.

We know that you can’t have great technology services without amazing people. At MetroStar, we are obsessedwithour people and have led a two-decade legacy of building the best and brightest teams. Because we know our future relies on our deep understanding and relentless focus on our people, we live by our mission: A passion for our people. Value for our customers.

If you think you can see yourself delivering our mission and pursuing our goals with us, then check out the job description below!

What you’ll do:

  • Provide implementation, configuration, and day-to-day support of ServiceNow.
  • Train colleagues in effective use of ServiceNow.
  • Integrate program Service Level Agreement reporting into the ServiceNow dashboard.
  • Create requirements definitions and technical specifications documentation, manipulate, and maintain data between ServiceNow and other systems.
  • Work with IT managers to generate views and reports as needed.
  • Analyze and fully understand user requirements and current procedures, to improve system capabilities, automate process workflows, and address scheduling limitations throughout the development and delivery of the ServiceNow roadmap.
  • Support both on-premises and cloud-hosted enterprise applications.
  • Support solution development by providing, communicating, and evolving the broader technology and architectural view of the solution.
  • Develop and maintain technical documentation. Participate in planning, definition, and high-level design of the solution and explore solution alternatives.
  • Define subsystems and their interfaces, allocate responsibilities to subsystems, understand solution deployment, and communicate requirements for interactions with solution context.

What you’ll need to succeed:

  • Bachelor’s degree in information technology, computer science, or related field.
  • 3+ years of ServiceNow ITSM and Service Portal development experience, including experience with configuring out of the box ITSM, developing the Service Catalog module, and supporting business analysts and users with platform optimizations.
  • Proficiency in all phases of the Application Development Lifecycle.
  • Experience implementing and configuring the ServiceNow ITSM module.
  • Experience creating request forms, developing integration with external systems, and enhancing the user interface to provide a custom look and feel for end users.
  • Experience as a technical resource on development and O&M engagements at customer sites.
  • Knowledge coordinating with implementation partners, IT managers, internal stakeholders, and developers in providing solution suggestions and constructive feedback.
  • an understanding of managing tickets, communicating via email, and working knowledge of MS Excel.
  • Ability to obtain and maintain a Public Trust Clearance.

Like we said, we arebig fans of our people. That’s why we offer a generous benefits package, professional growth, and valuable time to recharge. Learn more about our company culture code and benefits. Plus, check out our accolades.

Don’t meet every single requirement? 

Studies have shown that women, people of color and the LGBTQ+ community are less likely to apply to jobs unless they meet every single qualification.  At MetroStar we are dedicated to building a diverse, inclusive, and authentic culture, so, if you’re excited about this role, but your previous experience doesn’t align perfectly with every qualification in the job description, we encourage you to go ahead and apply.  We pride ourselves on making great matches, and you may be the perfect match for this role or another one we have. Best of luck! – The MetroStar People & Culture Team

What we want you to know:

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.

MetroStar Systems is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. The statements herein are intended to describe the general nature and level of work being performed by employees and are not to be construed as an exhaustive list of responsibilities, duties, and skills required of personnel so classified. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of MetroStar Systems.

Not ready to apply now?

Sign up to join our newsletter here.

See more jobs at MetroStar Systems

Apply for this job

MetroStar Systems is hiring a Remote Database Administrator (DBA) 49

As a Database Administrator (DBA), you’ll support one of our Agile teams as we deliver mission-critical services that empower end users. This is a part-time, fully remote role.

We know that you can’t have great technology services without amazing people. At MetroStar, we are obsessed with our people and have led a two-decade legacy of building the best and brightest teams. Because we know our future relies on our deep understanding and relentless focus on our people, we live by our mission: A passion for our people. Value for our customers. 

If you think you can see yourself delivering our mission and pursuing our goals with us, then check out the job description below! 

What you’ll do: 

  • Creating and maintaining database standards and policies.
  • Supporting database design, creation, and testing activities.
  • Managing the database availability and performance, including incident and problem management.
  • Administering database objects to achieve optimum utilization.

What you’ll need to succeed: 

  • Oracle databases in Amazon RDS instances and proficiency in SQL
  • writing new and modifying existing stored procedures/scripts/triggers
  • writing batch jobs and the ability to write and query from complex databases
  • collaborating with development teams to optimize query performance and troubleshoot any related issues
  • admin capabilities such as creating users/roles and database instances locally and in higher environments
  • knowledge of IT security and data base management best practices
  • the ability to obtain and maintain DHS Suitability

You’ll really stand out if you have experience:

  • collaborating with stakeholders to identify, analyze, and provide technical recommendations for reporting and analytic capabilities, data retrieval logistics, and database optimization efforts
  • optimizing database performance by conducting performance tuning, query optimization, and indexing to improve overall performance and capabilities
  • ability to identify performance bottlenecks and resolve them, including but not limited to identifying potential missing indices, reviewing query plans and applying query plan hints, deep understanding of the Oracle query optimizer
  • ability to perform administration tasks for Oracle databases such as ensuring auditing is enabled, ensuring user accesses are monitored, and ensuring that the database security best practices are adhered to

Like we said, we are big fans of our people. That’s why we offer a generous benefits package, professional growth, and valuable time to recharge. Learn more about our company culture code and benefits. Plus, check out our accolades. 

Don’t meet every single requirement?   

Studies have shown that women, people of color and the LGBTQ+ community are less likely to apply to jobs unless they meet every single qualification.  At MetroStar we are dedicated to building a diverse, inclusive, and authentic culture, so, if you’re excited about this role, but your previous experience doesn’t align perfectly with every qualification in the job description, we encourage you to go ahead and apply.  We pride ourselves on making great matches, and you may be the perfect match for this role or another one we have. Best of luck! – The MetroStar People & Culture Team 

What we want you to know: 

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. 

MetroStar Systems is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. The statements herein are intended to describe the general nature and level of work being performed by employees and are not to be construed as an exhaustive list of responsibilities, duties, and skills required of personnel so classified. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of MetroStar Systems. 

The Admin Stuff:  In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.

The Legal Stuff:  MetroStar Systems is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. The statements herein are intended to describe the general nature and level of work being performed by employees and are not to be construed as an exhaustive list of responsibilities, duties, and skills required of personnel so classified. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of MetroStar Systems.

See more jobs at MetroStar Systems

Apply for this job