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Pope Insurance Group (A Senior Life Insurance Company Agency) is hiring a Remote Free Lead Life Insurance Agent

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3d

4-0298 LOGFAS Subject Matter Expert (NS) - FRI 29 Nov

EMW, Inc.Belgium, Remote
Full TimeagileDesign

EMW, Inc. is hiring a Remote 4-0298 LOGFAS Subject Matter Expert (NS) - FRI 29 Nov

Deadline Date: Friday 29 November 2024

Requirement: LOGFAS Subject Matter Expert

Location: Off-Site

Note:Please refer to your Subcontract Agreement, article 6.4.1.a, which states “Off-Site Discount: 5% (this discount is applicable to all requirements, and applies when the assigned personnel are permitted to work Off-Site, such as at- home)". Please be sure to price this discount in your overall price proposal when submitting bids against off-site RFQs

Period of Performance: 2025 BASE period: January 2025 – July 2025

• 2025 Option: July – December 2025

• 2026 Option: 1st January 2026 until 31st December 2026

• 2027 Option: 1st January 2027 until 31st December 2027

Required Security Clearance: NATO Secret

 

1 INTRODUCTION

The NATO Information and Communication Agency (NCI Agency) located in Mons, Belgium, is currently involved in the development of new capabilities for NATO as well as in the support of existing capabilities. In the light of these activities, the C2 Centre is looking for an experienced Subject Matter Expert (SME) of the Logistics Functional Area Services (LOGFAS) suite of applications. This LOGFAS SME shall work remotely as part of an integrated team in activities such as testing of the application, updating documentation and supporting users in the acceptance testing.

2 SCOPE OF WORK

Under the direction of the NCI Agency team, the LOGFAS SME shall test and support LOGFAS software modules. This includes the following activities:

• Participate in daily status update meetings, sprint planning, sprint retrospectives and other meetings, in person via electronic means.

• Participate in requirements elicitation, analysis and design discussions.

• Support bug fixing and stability improvements.

• Create and run test cases.

• Create and update documentation.

• Support users in the acceptance testing.

• Support the operations and maintenance of LOGFAS.

• Investigate the best ways to solve problems, including documenting and presenting pros and cons to the team.

The work shall be carried out by remotely accessing the NCI Agency engineering facilities.

The contractor shall be part of a team (manager, technical lead, software developers, subject matter experts, etc.) and shall work using an Agile and iterative approach using multiple sprints.

Each sprint has a duration of ten (10) working days. The calendar duration of sprints can vary, for example because of holidays during a sprint, but the number of working days in each sprint is the same. The default calendar duration of sprints shall be agreed with the manager. For example, the default calendar duration could be agreed to be two weeks per sprint (‘full time’), or the default calendar duration could be agreed to be five weeks per sprint (‘part time’), etcetera.

The scope of each sprint shall be agreed with the manager and the technical lead during the sprint-planning meeting. At the end of each sprint, a detailed report of the activities conducted shall be submitted.

3 DELIVERABLES AND PAYMENT MILETONES

The following deliverables are expected in 2025 from the work on this statement of work:

01 Sprints for LOGFAS Subject Matter Expert

Quantity: 20

Payment Milestones: After Each Sprint Completion

Estimated Start Date: 1 Jan 2025

End Date: 31 Dec 2025

Each sprint has a duration of ten (10) working days. At the end of each sprint, a detailed report of the activities conducted shall be submitted.

The payment will be dependent upon successful acceptance of Annex B – Certificate of Acceptance, including the EBA Receipt number.

For 2025, 2026 and 2027 additional optional sprints may be requested under the same scope, conditions and constraints.

01 Sprints for LOGFAS Subject Matter Expert

Quantity: Up to 5

NTE Total Cost (€): 24,0Payment Milestones: After Each Sprint Completion

Estimated Start Date: July 2025

End Date: 31 Dec 2025

02 Sprints for LOGFAS Subject Matter Expert

Quantity: Up to 25

Payment Milestones: After Each Sprint Completion

Estimated Start Date: 1 Jan 2026

End Date: 31 Dec 2026

01 Sprints for LOGFAS Subject Matter Expert

Quantity: Up to 25

Payment Milestones: After Each Sprint Completion

Estimated Start Date: 1 Jan 2027

End Date: 31 Dec 2027

The NCI Agency team reserves the possibility to exercise a number of options, based on the same deliverable timeframe and cost, at a later time, depending on the project priorities and requirements.

The payment shall be dependent upon successful acceptance of Annex B – Certificate of Acceptance, including the EBA Receipt number.

4 COORDINATION AND REPORTING

The contractor shall provide services off-site.

The contractor shall participate remotely in daily status update meetings, sprint planning, sprint retrospectives and other meetings, physically in the office, or in person via electronic means using Conference Call capabilities, according to project manager’s instructions.

For each sprint to be considered as complete and payable, the contractor must report the outcome of his/her work during the sprint, first verbally during the retrospective meeting and then in written within three (3) days after the sprint’s end date. The format of this report shall be a short email to the project manager mentioning briefly the work held and the achievements during the sprint.

5 SCHEDULE

This task order will be active immediately after signing of the contract by both parties.

For 2025, services are expected to be provided from 1 January 2025 to 31 December 2025.

If the 2026 option is exercised, the period of performance will extend from 1 January 2026 to 31 December 2026.

Similarly, if the 2027 option is exercised, the period of performance will run from 1 January 2027 to 31 December 2027.

6 SECURITY

A NATO security clearance (NS) is REQUIRED.

7 CONSTRAINTS

All the documentation provided under this statement of work will be based on NCI Agency templates or agreed with project point of contact.

All documentation and work items will be stored under configuration management and/or in the provided NCI Agency tools.

8 PRACTICAL ARRANGEMENTS

The contractor may be required to travel to other sites within NATO for completing these tasks.

Travel arrangements will be the responsibility of the contractor and the expenses will be reimbursed in accordance with Article 5.5 of AAS Framework Contract and within the limits of the NCIA Travel Directive.

The services provided under this SOW must be accomplished by ONE contractor.

9 QUALIFICATIONS

[See Requirements]

 

6 SECURITY

  • A NATO security clearance (NS) is REQUIRED.

9 QUALIFICATIONS

This scope of this work requires a subject matter expert with the following qualifications:

  • Expert knowledge, as well as a working knowledge of and practical experience with the complete LOGFAS software suite.
  • Practical military experience of the Movement and Transportation planning and execution, and Logistics Reporting business processes and the LOGFAS software to cover the tasks list under these duties.
  • Expert knowledge of the governing NATO Logistics policy, Allied doctrine and ACO directives and procedures as well as extensive operational experience in NATO logistic processes necessary to address end-user requirements.
  • Good knowledge of the NATO's Comprehensive Approach described in the Comprehensive Operations Planning Directive (COPD), deep understanding of NATO operations planning and related processes, information exchange requirements and interoperability standards to promote collaboration and information sharing using LOGFAS.
  • Experience with testing software using technologies and methods to support the full software lifecycle.
  • Proven ability to integrate and work in a multinational team.
  • The ability to conduct all work in fluent business English

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3d

4-0297 LOGFAS Subject Matter Expert (NS) - FRI 29 Nov

EMW, Inc.Belgium, Remote
Full TimeagileDesign

EMW, Inc. is hiring a Remote 4-0297 LOGFAS Subject Matter Expert (NS) - FRI 29 Nov

Deadline Date: Friday 29 November 2024

Requirement: LOGFAS Subject Matter Expert

Location: Off-Site

Note:Please refer to your Subcontract Agreement, article 6.4.1.a, which states “Off-Site Discount: 5% (this discount is applicable to all requirements, and applies when the assigned personnel are permitted to work Off-Site, such as at- home)". Please be sure to price this discount in your overall price proposal when submitting bids against off-site RFQs

Period of Performance: 2025 BASE period: January 2025 – April 2025

• 2025 Option: April – December 2025

• 2026 Option: 1st January 2026 until 31st December 2026

• 2027 Option: 1st January 2027 until 31st December 2027

Required Security Clearance: NATO Secret

 

1 INTRODUCTION

The NATO Information and Communication Agency (NCI Agency) located in Mons, Belgium, is currently involved in the development of new capabilities for NATO as well as in the support of existing capabilities. In the light of these activities, the C2 Centre is looking for an experienced Subject Matter Expert (SME) of the Logistics Functional Area Services (LOGFAS) suite of applications. This LOGFAS SME shall work remotely as part of an integrated team in activities such as testing of the application, updating documentation and supporting users in the acceptance testing.

2 SCOPE OF WORK

Under the direction of the NCI Agency team, the LOGFAS SME shall test and support LOGFAS software modules. This includes the following activities:

• Participate in daily status update meetings, sprint planning, sprint retrospectives and other meetings, in person via electronic means.

• Participate in requirements elicitation, analysis and design discussions.

• Support bug fixing and stability improvements.

• Create and run test cases.

• Create and update documentation.

• Support users in the acceptance testing.

• Support the operations and maintenance of LOGFAS.

• Investigate the best ways to solve problems, including documenting and presenting pros and cons to the team.

The work shall be carried out by remotely accessing the NCI Agency engineering facilities.

The contractor shall be part of a team (manager, technical lead, software developers, subject matter experts, etc.) and shall work using an Agile and iterative approach using multiple sprints.

Each sprint has a duration of ten (10) working days. The calendar duration of sprints can vary, for example because of holidays during a sprint, but the number of working days in each sprint is the same. The default calendar duration of sprints shall be agreed with the manager. For example, the default calendar duration could be agreed to be two weeks per sprint (‘full time’), or the default calendar duration could be agreed to be five weeks per sprint (‘part time’), etcetera.

The scope of each sprint shall be agreed with the manager and the technical lead during the sprint-planning meeting. At the end of each sprint, a detailed report of the activities conducted shall be submitted.

3 DELIVERABLES AND PAYMENT MILETONES

The following deliverables are expected in 2025 from the work on this statement of work:

01 Sprints for LOGFAS Subject Matter Expert

Quantity: 10

Payment Milestones: After Each Sprint Completion

Estimated Start Date: 1 Jan 2025

End Date: 31 Dec 2025

Each sprint has a duration of ten (10) working days. At the end of each sprint, a detailed report of the activities conducted shall be submitted.

The payment will be dependent upon successful acceptance of Annex B – Certificate of Acceptance, including the EBA Receipt number.

For 2025, 2026 and 2027 additional optional sprints may be requested under the same scope, conditions and constraints.

01 Sprints for LOGFAS Subject Matter Expert

Quantity: Up to 15

Payment Milestones: After Each Sprint Completion

Estimated Start Date: July 2025

End Date: 31 Dec 2025

02 Sprints for LOGFAS Subject Matter Expert

Quantity: Up to 25

Payment Milestones: After Each Sprint Completion

Estimated Start Date: 1 Jan 2026

End Date: 31 Dec 2026

01 Sprints for LOGFAS Subject Matter Expert

Quantity: Up to 25

Payment Milestones: After Each Sprint Completion

Estimated Start Date: 1 Jan 2027

End Date: 31 Dec 2027

The NCI Agency team reserves the possibility to exercise a number of options, based on the same deliverable timeframe and cost, at a later time, depending on the project priorities and requirements.

The payment shall be dependent upon successful acceptance of Annex B – Certificate of Acceptance, including the EBA Receipt number.

4 COORDINATION AND REPORTING

The contractor shall provide services off-site.

The contractor shall participate remotely in daily status update meetings, sprint planning, sprint retrospectives and other meetings, physically in the office, or in person via electronic means using Conference Call capabilities, according to project manager’s instructions.

For each sprint to be considered as complete and payable, the contractor must report the outcome of his/her work during the sprint, first verbally during the retrospective meeting and then in written within three (3) days after the sprint’s end date. The format of this report shall be a short email to the project manager mentioning briefly the work held and the achievements during the sprint.

5 SCHEDULE

This task order will be active immediately after signing of the contract by both parties.

For 2025, services are expected to be provided from 1 January 2025 to 31 December 2025.

If the 2026 option is exercised, the period of performance will extend from 1 January 2026 to 31 December 2026.

Similarly, if the 2027 option is exercised, the period of performance will run from 1 January 2027 to 31 December 2027.

6 SECURITY

A NATO security clearance (NS) is REQUIRED.

7 CONSTRAINTS

All the documentation provided under this statement of work will be based on NCI Agency templates or agreed with project point of contact.

All documentation and work items will be stored under configuration management and/or in the provided NCI Agency tools.

8 PRACTICAL ARRANGEMENTS

The contractor may be required to travel to other sites within NATO for completing these tasks.

Travel arrangements will be the responsibility of the contractor and the expenses will be reimbursed in accordance with Article 5.5 of AAS Framework Contract and within the limits of the NCIA Travel Directive.

The services provided under this SOW must be accomplished by ONE contractor.

9 QUALIFICATIONS

[See Requirements]

 

6 SECURITY

  • A NATO security clearance (NS) is REQUIRED.

9 QUALIFICATIONS

This scope of this work requires a subject matter expert with the following qualifications:

  • Expert knowledge, as well as a working knowledge of and practical experience with the complete LOGFAS software suite.
  • Practical military experience of the Movement and Transportation planning and execution, and Logistics Reporting business processes and the LOGFAS software to cover the tasks list under these duties.
  • Expert knowledge of the governing NATO Logistics policy, Allied doctrine and ACO directives and procedures as well as extensive operational experience in NATO logistic processes necessary to address end-user requirements.
  • Good knowledge of the NATO's Comprehensive Approach described in the Comprehensive Operations Planning Directive (COPD), deep understanding of NATO operations planning and related processes, information exchange requirements and interoperability standards to promote collaboration and information sharing using LOGFAS.
  • Experience with testing software using technologies and methods to support the full software lifecycle.
  • Proven ability to integrate and work in a multinational team.
  • The ability to conduct all work in fluent business English

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3d

NATOIS-0014 Security Accreditation Support (NS) - THU 28 Nov

EMW, Inc.Brussels,Belgium, Remote Hybrid
Full TimeAWS

EMW, Inc. is hiring a Remote NATOIS-0014 Security Accreditation Support (NS) - THU 28 Nov

Deadline Date:               Thursday 28 November 2024

Requirement Title:      SECURITY ACCREDITATION SUPPORT

Location:                         Brussels, Belgium                       

Full time on-site:           No (Hybrid)

Total Scope of the request (hours):     1672

Required Start Date:    02 January 2025

End Contract Date:       31 December 2025

Required Security Clearance:  NATO Secret

Duties and Role

The Cyber Threat Analysis Branch is responsible for providing evidence-based assessments of the cyber threat landscape to empower NATO stakeholders to make risk-informed decisions. The multidisciplinary team combines all-source data with cutting edge technologies to support and enhance the Alliance leaderships’ understanding on the nature of cyber competition and conflict. CTAB systematically identifies strategic patterns and trends in cyber space and generates tailored insights to support network defence and mission assurance with predictive analysis, cyber threat intelligence, and threat hunting.

The contractor will support the work of the OCIO and Cyber Threat Analysis Branch by supporting the security accreditation process for a cloud based environment, specifically focused on AWS (Amazon Web Services).

TASKS

To provide security accreditation support services, the contractor will work closely with the NATO Office of Security (NOS) and DevSecOps engineers to ensure that current and future improvements to the cloud environment are aligned with the security accreditation policies. The contractor will be responsible for drafting the necessary paperwork regarding processes, procedures, policies and governance. Specific tasks include:

2.1Make sure the necessary security controls are put in place in the following security control domains:

• Audit and Assurance

• Application and Interface Security,

• Business Continuity Management and Operations Resilience

• Business Continuity Management and Operations Resilience

• Change Control and Configuration Management

• Cryptography, Encryption and Key Management

• Data Centre Security, Data Security and Privacy Lifecycle Management

• Governance, Risk and Compliance

• Human Resources, Identity and Access Management

• Interoperability and Portability, Infrastructure and Virtualisation

• Logging and Monitoring, Security Incident Management, e-Discovery and Cloud Forensics

• Supply Chain Management, Transparency and Accountability

• Threat and Vulnerability Management, Universal Endpoint Management

Document how the security controls are put in place by drafting processes, procedures and policies. Work together with the engineers and developers to shape a clear picture of the cloud environment and how the team and tools interact with it. Cooperate with NOS to find the balance between security and usability.

o Measurement: Documentation in the form of procedures, policies and processes. Documentation should be of a standard that the work is easily understood and replicable.

2.2 Stakeholder Engagement:

• Collaborate with cross-functional teams, including IT, security, compliance, and management, to gather information, address concerns, and ensure alignment throughout the accreditation process.

• Serve as a subject matter expert on cloud accreditation, providing guidance and support to stakeholders.

• Participate in meetings, workshops, and presentations to communicate accreditation requirements, progress, and recommendations to stakeholders at various levels.

o Measurement: Excellent cooperation and visibility between involved teams at any point during the project. Constant engagement and interaction without being prompted.

2.3 Accreditation Process Management:

• Develop and implement an accreditation calendar with specific steps that need to be followed in accordance with NATO’s cloud directives. Plan, support, monitor and track the progress of accreditation activities, ensuring adherence to timelines and milestones. Periodically report the progress to stakeholders

o Measurement: Planning documents with clear milestones and timelines. Adherence to reasonable milestones and time tables.

LOCATION

The work is to be executed mostly remotely, but it is required to be at least one day per week on-site at the NATO HQ offices in Brussels, Belgium.

TIMELINES

The services are to be provided starting 02 January 2025 to 31 December 2025

SPECIFIC WORKING CONDITIONS

Secure environment with standard working hours, with the exception of working in non-standard working hours up to 360 hours annually.

In addition, it may exceptionally be required to work non-standard hours in support of a major Cyber Incident, or on a shift system for a limited period of time due to urgent operational needs.

TRAVEL

No travel is required.

SECURITY AND NON-DISCLOSURE AGREEMENT

The contracted individual must be in possession or capable of possessing a security clearance of NATO Secret.

A signed Non-Disclosure Agreement will be required.

  • A university degree from a nationally recognised/certified University in a technical subject with substantial Information Technology (IT) content and 3 years of specific experience. Exceptionally, the lack of a university degree may be compensated by the demonstration of a contractor’s particular abilities or experience that is/are of interest to the OCIO; that is, at least 5 years extensive and progressive expertise in the tasks related to the function of the security accreditation support.
  • NATO Secret security clearance

Mandatory

Expert level in at least three of the following areas and a high level of experience in the other areas:

  • Experience in setting up AWS cloud environments.
  • Experience in Linux system engineering and network engineering.
  • Experience in security architecture.
  • Demonstrate expertise in AWS-specific accreditation requirements, such as AWS Well-Architected Framework, AWS Security Best Practices, and AWS Compliance Programs.
  • Strong knowledge of cloud security best practices, industry standards, and regulatory compliance frameworks (e.g., PIC-DSS, ISO 27001, SOC 1, SOC 2).

Desirable

  • Experience with Docker and Serverless in a secure environment.
  • Experience with security accreditation processes.
  • Experience in the Cyber Threat Intelligence and Research domain.
  • Knowledge of NATO Security Policy and supporting directives.
  • Prior experience of working in an international environment comprising both military and civilian elements.
  • Knowledge of NATO responsibilities and organization.

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4d

Market Manager, US Clinicians (Medical Doctor - MD/DO)

AMBOSSUnited States, Remote
SalesFull Time

AMBOSS is hiring a Remote Market Manager, US Clinicians (Medical Doctor - MD/DO)

Are you a physician looking to advance healthcare beyond the realm of direct clinical practice? The Market Manager for US Clinicians at AMBOSS will play a crucial role in bringing our next generation clinical resource to clinicians in the United States. Through strategic thinking and an entrepreneurial spirit, this position will work closely with the Director of the US Clinicians market to break the path into adjacent markets for our clinician product.
The position could be based in either in the US or our HQ in Berlin, in that case we happy to support your relocation!

About AMBOSS

AMBOSS is a dynamic learning and clinical decision support tool committed to empowering physicians globally to deliver optimal care. Since our inception in 2012, we've harnessed cutting-edge technology to transform the way physicians acquire and apply scientific knowledge. Each AMBOSSian is passionate about being the champion of clinicians today - this motivates and unites us each day towards success. And what does success look like? When a clinician or med student tells us, “AMBOSS makes practicing medicine easier and enjoyable. I love what I do, and a big part of that is because of AMBOSS.”  

You will do:

  • Leverage your physician experience to lead the development of the Go-to-Market (GTM) Strategy for targeted new clinician markets, in collaboration with the Director of the US Clinicians Market: 
      • Understand the competitive landscape and unique customer needs in each new target group.
      • Identify and prioritize key market entry points based on growth potential and investment required.
      • Build and execute an end-to-end GTM strategy, including positioning, messaging, and direct customer sales.
  • Lead and execute on Market Performance Analysis & Optimization:
      • Track and analyze KPIs, such as acquisition cost, conversion rates, usage rates, and overall market ROI.
      • Gather customer feedback and market insights to inform continuous improvements to the product and positioning.
      • Deliver regular reports and presentations on market expansion progress, challenges, and results to the Director of the US Clinicians market and additional stakeholders.
  • Create compelling marketing messages through written copy and visuals that reflect our unique brand and offering for the targeted audience.
  • Collaborate effectively with marketing experts (marketing managers, graphics team, video team, CRM team…), product specialists (product managers, engineers…), institutional sales teams and market leadership. 
  • Stay informed about competitors and market conditions to maintain a competitive edge in the medical education and clinical decision support industry.
  • Serve as a brand ambassador for AMBOSS, representing the company with professionalism and integrity at all times.
  • Attend conferences, seminars, and other industry events to network with and learn from potential customers.

You bring:

  • A completed medical degree and completed residency education.
  • You are a native English speaker.
  • You have a deep understanding of the needs and pain points of practicing clinicians in the US.
  • You have prior business, commercial, or marketing experience.
  • You have prior creative or medical writing experience with portfolio examples is a plus.

Skills:

  • Project management: strong project management skills with an ability to juggle multiple initiatives and deadlines
  • Analytical skills: ability to analyze data and market insights to drive strategic decisions.
  • Exceptional writing abilities: crafting compelling copy that captivates audiences, with a mastery of grammar, punctuation, and sentence structure
  • Effective communication skills: both internally and externally, coupled with strong presentation abilities
  • Results oriented: you make changes based on qualitative feedback from key opinion leaders and quantitative KPIs

Attributes:

  • Entrepreneurial mindset, thriving in dynamic environments and driving initiatives to success.
  • Commitment to honesty and authenticity, fostering transparency and trust.
  • Unwavering enthusiasm and determination to overcome challenges and achieve ambitious goals.
  • Insatiable curiosity, continuously seeking to expand knowledge and understanding.

Work Location: Preferably at one of our AMBOSS offices (New York City, Berlin, or Cologne), with the option for remote work at your location. Relocation support is also available. 

Work Hours:Full time position (40 hours per week). Hours flexible, but must accommodate meetings with colleagues in home office time zones (Berlin, New York) 

Travel:~10% (examples: team workshops at an AMBOSS office, attendance of U.S.-based conferences)

Reporting Structure: This role reports to the Director of the US Clinicians Market, who reports to the CEO. 

Benefits:

AMBOSSians tell us that innovative work keeps them energized and employee benefits help them to feel appreciated and empowered. We invest in every AMBOSSian with our employee benefits package, crafted to support financial, physical, and mental health, and work-life harmony.

Check out all of our employee benefits below depending on the location: 

https://go.amboss.com/the-amboss-prescription-remote or

https://go.amboss.com/the-amboss-prescription-de

We believe in diversity as a driving force of innovation and welcome people of all backgrounds to help us achieve our mission of empowering physicians to provide the best possible care – to everyone, everywhere.

Did we just describe your ideal next role? We encourage you to apply even if you do not meet all of the requirements.

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4d

Operations Specialist

KeycafePeru, Remote
SalesFull TimeB2B

Keycafe is hiring a Remote Operations Specialist

Based in Vancouver, Canada, we're a global leader in B2B SaaS key management, serving 40+ industries, from auto dealerships like Ford to hotels like Hilton. Our MS5 SmartBox is the IoT device that keeps keys secure and operations smooth by allowing organizations to remotely manage and hand off physical keys to their employees, guests, and customers. See our Glassdoor reviews.

Join Keycafe as an Operations Specialist as a remote full time contractor, and become a vital force behind the seamless execution of our daily operations. In this dynamic role, you’ll tackle challenges head-on, driving efficiency and excellence in everything we do. 

Your impact will extend across teams, customers, and partners as you ensure our services run like clockwork. If you thrive in a fast-paced environment, excel at problem-solving, and have a knack for fostering collaboration, this is your chance to make a difference and elevate service quality to new heights.

Responsibilities

  1. Operational Support: Manage day-to-day operational activities, including monitoring key management systems, troubleshooting technical issues, and ensuring operational standards are met.
  2. Customer Assistance: Provide frontline support for customer inquiries related to operational concerns, ensuring timely resolution and excellent customer service.
  3. Process Improvement: Identify opportunities to streamline operational processes, enhance efficiency, and reduce costs. Implement new procedures and update existing ones for operational effectiveness.
  4. Data Analysis: Track and analyze key operational metrics to identify trends, monitor performance, and support decision-making.
  5. Inventory Management: Oversee inventory levels for hardware and components used in key management systems. Ensure supplies are available and coordinate logistics for restocking.
  6. Coordination: Collaborate with cross-functional teams, including Customer Support, Sales, and Product Development, to coordinate and implement operational initiatives.
  7. Training and Documentation: Train staff and partners on operational procedures. Maintain and update operational documentation and manuals for internal and external use.

Project Support: Assist in the rollout of new projects, pilot programs, and service expansions. Provide operational insight and logistical support for successful project execution.

Requirements

  • Bachelor’s degree in Business Administration, Operations Management, or related field (or equivalent experience).
  • 2+ years of experience in an operations, logistics, or project management role, preferably in the technology or service sector.
  • Strong problem-solving skills with a proactive mindset and attention to detail.
  • Excellent communication skills, both written and verbal, to interact effectively with team members, customers, and partners.
  • Proficiency in using CRM systems, operational tools, and software such as Excel, Google Workspace, and project management platforms like Asana, Trello, or Monday.com.
  • Ability to manage multiple tasks simultaneously in a fast-paced environment.
  • Strong analytical skills, with experience in data analysis and reporting.
  • Demonstrated ability to identify process gaps and implement improvements.
  • Customer-centric approach, with a passion for delivering outstanding customer service.
  • Experience in inventory management and logistics is a plus.
  • Comfortable working independently and as part of a collaborative team.
  • Knowledge of technical troubleshooting is an advantage.
  • Role based in Peru or Jamaica

Benefits

  • Competitive Compensation: A monthly salary of $1150, reviewed each year
  • Bonus : Annual bonus based on performance
  • Work Equipment: We provide an Apple MacBook for work use, as well as a monitor, keyboard, and mouse
  • Music Streaming: We cover your subscription to Spotify, Apple Music, or another major provider
  • Cell Phone Plan: We cover typical single-person plans
  • Wellness Budget: Enjoy an annual budget for physical or mental wellness expenses, such as a local sports league, gym membership, fitness classes, mental health apps, counseling, etc
  • Career Development Budget: Enjoy an annual budget for career development courses, programs, or activities
  • Paid Time Off: 18 days of PTO annually for holiday or sick days, in addition to all of your local statutory holidays
  • Birthday Off: Celebrate your special day with an extra day off
  • 2-Year Sabbatical: After 2 years at Keycafe, enjoy 2 extra weeks of PTO in your 3rd year
  • 5-Year Sabbatical: After 5 years at Keycafe, enjoy 5 extra weeks of PTO in your 6th year. Recurs every 5 years

Maternity / Paternity Leave: 4-week paid parental leave for both mothers and fathers, with flexible usage within the first year of the child's arrival.

Note: Eligibility for benefits begins upon successful completion of a 3- or 6-month probationary period.

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4d

Senior API Platform Engineeer - Team Lead

Rev.ioRemote
Full TimeagileBachelor's degreesalesforceDesignazureapijavac++.netpythonAWS

Rev.io is hiring a Remote Senior API Platform Engineeer - Team Lead

Senior API Platform Engineeer - Team Lead - Rev.io - Career PageSee more jobs at Rev.io

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National Credit Center is hiring a Remote Inside Account Executive, Auto

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PartnerHero is hiring a Remote Sr. Operations Manager

Sr. Operations Manager - PartnerHero - Career PageHybrid working arrangements (2 days in office, 3 days remote)See more jobs at PartnerHero

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4d

Call Coach

SalesMid LevelFull Timec++

Mutual of Omaha Mortgage is hiring a Remote Call Coach

Call Coach - Mutual of Omaha Mortgage - Career PageConduct regular training sessions and workshops to enhance agents’

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4d

Senior Application Developer

Full TimeDevOPSRustS3EC2Lambdaagile10 years of experiencejirasqlB2BDesignqagitdockerpostgresqlMySQLkuberneteslinuxangularpythonAWSjavascriptPHP

Netfor, Inc. is hiring a Remote Senior Application Developer

Senior Application Developer - Netfor, Inc. - Career PageFounded in 1

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4d

Senior Tax Manager / Tax Manager

CelonisRemote, United States
Full Timec++

Celonis is hiring a Remote Senior Tax Manager / Tax Manager

We're Celonis, the global leader in Process Mining technology and one of the world's fastest-growing SaaS firms. We believe there is a massive opportunity to unlock productivity by placing data and intelligence at the core of business processes - and for that, we need you to join us.

** Remote Opportunity **

Position Summary

We are seeking an experienced Senior Tax Manager / Tax Manager, reporting to a Tax Director, to prepare the global tax provision and assist in the management of our US income tax compliance.

The preparation of the global tax provision will include developing and implementing global tax accounting workpapers and processes in order to efficiently prepare the interim and annual global tax provision.  The ideal candidate will have excellent communication and project management skills, the ability to work well with various business partners and functions and be highly organized with the ability to pay close attention to detail.  This role will also assist with US income tax compliance including designing and implementing tax efficient workpapers, managing third party service providers, and ensuring we are filing in all relevant jurisdictions.

Primary Responsibilities:

  • Preparation of the quarterly and annual tax provision under ASC 740 including financial statement disclosures
  • Manage and oversee various aspects of corporate income tax compliance prepared by a third-party provider
  • Prepare technical tax research and compliance memos and clearly communicate technical concepts to various users
  • Develop, implement and maintain tax accounting controls and SOX 404 documentation
  • Support process improvement initiatives to increase overall efficiency of the tax accounting process
  • Research various income tax accounting matters and determine impact of new accounting standards and tax legislation on the tax provision calculation
  • Support tax audits as necessary
  • Assist with the day-to-day tax operations and the compliance obligations of our growing business
  • Partner with business leaders, tax, finance, treasury, legal, and external advisers on various business initiatives and tax planning

 Knowledge and Skill Requirements:

  • 8 yrs+ general tax experience with significant experience with the preparation of a global tax provision
  • Strong technical knowledge and practical experience dealing with U.S. corporate income tax issues for a multinational corporation
  • Strong understanding of ASC 740 Accounting for Income Taxes
  • Preferred but not required – practical experience with international tax computations such as GILTI, Subpart, FTC, etc
  • Preferred but not required – familiarity with transfer pricing concepts
  • CPA License and/or Masters in Taxation
  • Expert excel skills and some experience with provision or compliance software
  • Detail oriented with ability to be flexible, learn new things, multi-task, prioritize, and meet deadlines
  • Sound judgment and ability to provide recommendations regarding policy and strategy
  • Strong accounting, analytical, and communication skills

Visa sponsorship is not offered for this role.

The base salary range below is for the role in the specified location, based on a Full Time Schedule.

Total compensation package will include base salary + bonus/commission + equity + benefits (health, dental, life, 401k, and paid time off). Please note that the base salary range is a guideline, and that the actual total compensation offer will be determined based on various factors, including, but not limited to, applicant's qualifications, skills, experiences, and location.
The base salary range below is for the role in New York, based on a Full Time Schedule.
$100,000$165,000 USD

What Celonis Can Offer You:

  • The unique opportunity to work with industry-leading process mining technology
  • Investment in your personal growth and skill development (clear career paths, internal mobility opportunities, L&D platform, mentorships, and more)
  • Great compensation and benefits packages (equity (restricted stock units), life insurance, time off, generous leave for new parents from day one, and more). For intern and working student benefits, click here.
  • Physical and mental well-being support (subsidized gym membership, access to counseling, virtual events on well-being topics, and more)
  • A global and growing team of Celonauts from diverse backgrounds to learn from and work with
  • An open-minded culture with innovative, autonomous teams
  • Business Resource Groups to help you feel connected, valued and seen (Black@Celonis, Women@Celonis, Parents@Celonis, Pride@Celonis, Resilience@Celonis, and more)
  • A clear set of company values that guide everything we do: Live for Customer Value, The Best Team Wins, We Own It, and Earth Is Our Future

 

About Us:

Celonis helps some of the world’s largest and most esteemed brands make processes work for people, companies and the planet. With over 5,000 enterprise customer deployments across nearly every industry, the Celonis Process Intelligence Platform uses process mining and AI to give you a living digital twin of your business operation. It’s system-agnostic and without bias, and empowers companies to reduce waste, create value and benefit people across the top, bottom, and green lines. Since 2011, the Celonis platform has enabled its customers to identify more than $18 billion in value. Celonis is headquartered in Munich, Germany, and New York City, USA, with more than 20 offices worldwide.

Get familiar with the Celonis Process Intelligence Platform by watching this video.

 

Equal Opportunity at Celonis:

Celonis is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment and equal opportunity in all aspects of employment. We will not tolerate any unlawful discrimination or harassment of any kind. We make all employment decisions without regard to race/ethnicity, color, sex, pregnancy, age, sexual orientation, gender identity or expression, transgender status, national origin, citizenship status, religion, physical or mental disability, veteran status, or any other factor protected by applicable anti-discrimination laws. As a US federal contractor, we are committed to the principles of affirmative action in accordance with applicable laws and regulations. Different makes us better

 

Your Privacy:

Any information you submit to Celonis as part of your application will be processed in accordance with Celonis’ Accessibility and Candidate Notices

Please be aware of common job offer scams, impersonators and frauds. Learn more here.

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