LivePerson (NASDAQ: LPSN) is the global leader in enterprise conversations. Hundreds of the world’s leading brands — including HSBC, Chipotle, and Virgin Media — use our award-winning Conversational Cloud platform to connect with millions of consumers. We power nearly a billion conversational interactions every month, providing a uniquely rich data set and safety tools to unlock the power of Conversational AI for better customer experiences.

At LivePerson, we foster an inclusive workplace culture that encourages meaningful connection, collaboration, and innovation. Everyone is invited to ask questions, actively seek new ways to achieve success, nd reach their full potential. We are continually looking for ways to improve our products and make things better. This means spotting opportunities, solving ambiguities, and seeking effective solutions to the problems our customers care about.

Overview:

LivePerson is growing fast, and we want our technology to keep up. We’ve formed a team that’s focused on evolving our database and data storage systems and how they’re used by application teams so we can scale faster than ever before. We’re seeking a Database Engineer II to help define how we accomplish this goal, and to help us achieve it.

You will: 

• Understand the design and architecture of new highly-available and fault-tolerant cloud-based databases, as well as how we redesign existing systems
• Participate and collaborate with the team taking ownership of the most intellectually-demanding parts of solutions and deliver bar-raising solutions
• Investigate hard-to-pin-down problems across a complex and distributed architecture so you can explain root causes and propose solutions
• Make a case for how we stay ahead of capacity issues and limit the blast radius of issues when a cluster is stressed
• Work with database clients to improve their use of databases (e.g. optimize queries, evolve data models)
• Advocate for solutions that help teams launch quality software without compromising delivery speed.
• Work on automation of database infrastructure and help engineering succeed by providing self-service tools

You have:

• Bachelor degree in Computer Science, Information Systems, or a related field, or equivalent training or work experience.
• 5+ years of experience building successful production software systems
• Experience configuring any of the following database systems: MySQL, Cassandra, Couchbase, Elasticsearch, NoSQL
• Experience configuring and administering BI database system like Vertica is ideal
• Experience managing database systems in a hybrid cloud (on-prem & public cloud)
• Familiarity with distributed event streaming platforms, especially Kafka
• Familiarity creating architectures that scale with volume and are fault-tolerant
• Experience with distributed persistent systems & asynchronous messaging
• Experience tuning distributed systems to improve their performance under increasing volumes of traffic
• Proven ability to work in a fully remote environment with people across the globe
• Relevant certifications are a plus (e.g AWS Certification, Google Cloud Platform Certification)

Benefits

• Health: Medical, Dental, and Vision
• Time away: Vacation and holidays
• Development: Generous tuition reimbursement and access to internal professional development resources.
• Equal opportunity employer

Why You’ll Love Working Here

As leaders in enterprise customer conversations, we celebrate diversity, empowering our team to forge impactful conversations globally. LivePerson is a place where uniqueness is embraced, growth is constant, and everyone is empowered to create their own success. And, we're very proud to have earned recognition from Fast Company, Newsweek, and BuiltIn for being a top innovative, beloved, and remote-friendly workplace.

Belonging At LivePerson

We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local law.

We are committed to the accessibility needs of applicants and employees. We provide reasonable accommodations to job applicants with physical or mental disabilities. Applicants with a disability who require reasonable accommodation for any part of the application or hiring process should inform their recruiting contact upon initial connection.

Acquia empowers the world’s most ambitious brands to create digital customer experiences that matter. With open source Drupal at its core, the Acquia Digital Experience Platform (DXP) enables marketers, developers, and IT operations teams at thousands of global organizations to rapidly compose and deploy digital products and services that engage customers, enhance conversions, and help businesses stand out.

Headquartered in the U.S., Acquia is a Great Place to Work-Certified^TM company in India, is listed as one of the world’s top software companies by The Software Report, and is positioned as a market leader by the analyst community. We are Acquia. We are building for the future and we want you to be a part of it!

Acquia seeks a passionate Manager of Quality Engineering with expertise in efficient automated testing. You will collaborate with developers, test engineers, and product managers to deliver exceptional SaaS applications. As a key member of the R&D leadership team, you will lead testing strategy and drive test automation requirements.

Our quality engineering team is dedicated to continuous improvement, optimizing testing processes, automation, innovation, and best practices. As the manager of our quality engineering team, you will be responsible for ensuring applications and services meet the standards of quality expected in our SaaS software market.

In this role you will:

• Manage a team of high performing quality engineers
• As a hands on manager, design and develop high-quality automated testing code
• Help product team prioritize quality requirements and be a champion of the engineering team in release/sprint planning
• Facilitate automated testing code reviews and establish best practices for automated tests
• Manage performance of direct reports (Review, Rating and Reward)
• Hire and train/retain top talent on the team
• Contribute to the technical architecture of Acquia DAM, PIM, and AI projects
• Collaborate with other engineering managers across the organization
• Collaborate across the other disciplines in the organization (professional services, sales consultants, product management, executive management)

Essential Qualifications:

• Bachelor’s degree in Computer Science, Mathematics, Statistics, or related field
• 2+ years of experience in managing an engineering team
• 5-10 years of hands on scripting/coding one or more programming languages (Java, JavaScript/TypeScript, Groovy, Python) and test automation frameworks (Playwright, Selenium, WebdriverIO, Spock, REST-assured)
• Intermediate SQL expertise & hands on experience with MySQL (or similar relational databases or NoSQL databases)
• Expertise in Data Structures, Algorithms and Multi-threading
• Experience building Microservices and APIs
• Experience with Agile (eg Scrum) and test driven development
• Experience with Continuous Integration (CI) and Continuous Delivery (CD)
• Knowledge on Amazon Web Service (EC2, S3) or Google Cloud or Azure.

Gives you the edge:

• Experience working within a Product development organization and therefore contributing to mid/long-term product roadmap and lifecycle.
• Familiarity with Ruby, Java, JavaScript, Selenium, RSpec
• Experience with distributed, scalable and low latency solutions
• Experience with Linux OS system management
• Hands on experience with Kubernetes, Docker, or containerization concepts

Acquia is proud to provide best-in-class benefits to help our employees and their families maintain a healthy body and mind. Core Benefits include: competitive healthcare coverage, wellness programs, take it when you need it time off, parental leave, recognition programs, and much more!

Individuals seeking employment at Acquia are considered without regard to race, color, religion, caste, creed, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation. Whatever you answer will not be considered in the hiring process or thereafter.

Acquia empowers the world’s most ambitious brands to create digital customer experiences that matter. With open source Drupal at its core, the Acquia Digital Experience Platform (DXP) enables marketers, developers, and IT operations teams at thousands of global organizations to rapidly compose and deploy digital products and services that engage customers, enhance conversions, and help businesses stand out.

Headquartered in the U.S., Acquia is a Great Place to Work-Certified^TM company in India, is listed as one of the world’s top software companies by The Software Report, and is positioned as a market leader by the analyst community. We are Acquia. We are building for the future and we want you to be a part of it!

Acquia seeks a passionate Senior Developer in Test with expertise in efficient automated testing. You will collaborate with developers, test engineers, and product managers to deliver exceptional SaaS applications. As a key member of the Agile development team, you will lead testing strategy and drive test automation requirements.

Our quality engineering team is dedicated to continuous improvement, optimizing testing processes, automation, innovation, and best practices. As a collaborative sprint team member, you'll guide testing infrastructure and automation, providing essential expertise. Your contributions are pivotal in maintaining high software standards for an outstanding user experience in our fast-paced, diversified development environment.

Essential Duties:

• Coordinate with software engineers and product managers to identify automation needs
• Design, develop, execute, and maintain high-quality test automation solutions for functional, regression and performance testing
• Guide and set automation coding standards
• Collaborate with, coach and mentor junior level quality engineers, providing hands-on support as needed
• Continuously evaluate and contribute to testing strategies and techniques, actively contributing to test automation and performance testing initiatives
• As a hands-on contributor, write and execute tests to maintain high standards of software quality and ensure adherence to best practices
• Conduct thorough code reviews for tests authored by other team members, offering valuable feedback and ensuring consistency and robustness in the test suite.
• Estimate, prioritize, plan and coordinate testing activities within an Agile environment
• Actively troubleshoot and support applications running in production environments
• Actively promote and execute Quality best practices, tools, and methodologies
• Actively engage as a participant in our collaborative team environment

You will be successful if you:

• Demonstrate adaptability and a continuous learning mindset
• Are comfortable with ambiguity and working in a fast-paced environment 
• Balance critical thinking with creative problem-solving
• Make informed decisions, balancing quantitative and qualitative reasoning

Essential Qualifications:

• 4-7 years experience in scripting/coding one or more programming languages (Java, JavaScript/TypeScript, Groovy, Python) and test automation frameworks (Playwright, Selenium, WebdriverIO, Spock, REST-assured)
• Strong technical leadership in designing and implementing test automation
• Demonstrated ability with object-oriented design and coding skills
• Experience developing test tools and test automation from scratch
• Experience mentoring other Test Engineers
• Knowledge of software development lifecycle
• Proven Exploratory testing skills, adept at uncovering unforeseen issues in dynamic environments
• Experience with Agile development methodologies
• Experience working with CI/CD tools (i.e. Jenkins)
• Self-motivated and self-directed mindset
• Customer service-oriented attitude
• Top-notch communication and time management skills

Gives you the edge:

• Experience in testing Software as a Service (SaaS) applications
• Familiarity with Ruby, Java, JavaScript, Selenium, RSpec
• Hands on experience with AWS
• Familiarity with Jira, and GIT
• Experience with Linux OS system management
• Hands on experience with Kubernetes, Docker, or containerization concepts
• Experience working with Relational (SQL e.g. Snowflake, mySQL, Postgres) or Non-relational (NoSQL e.g. DynamoDB, Elasticsearch) data stores

Acquia is proud to provide best-in-class benefits to help our employees and their families maintain a healthy body and mind. Core Benefits include: competitive healthcare coverage, wellness programs, take it when you need it time off, parental leave, recognition programs, and much more!

Individuals seeking employment at Acquia are considered without regard to race, color, religion, caste, creed, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation. Whatever you answer will not be considered in the hiring process or thereafter.

Company Overview

Cohere Health is illuminating healthcare for patients, their doctors, and all those who are important in a patient’s healthcare experience, both in and out of the doctors office.  Founded in August, 2019, we are obsessed with eliminating wasteful friction patients and doctors experience in areas that have nothing to do with health and treatment, particularly for diagnoses that require expensive procedures or medications.  To that end, we build software that is expressly designed to ensure the appropriate plan of care is understood and expeditiously approved, so that patients and doctors can focus on health, rather than payment or administrative hassles.

Opportunity overview

We are looking for a Senior Manager of Data Management who will be responsible for building and maintaining our Cohere data supermarket and managing business analysts and data analysts. As a growing organization, we have built a team of talented and experienced people who are passionate about helping providers and patients and this is a position that offers the ability to make a substantial impact on the company with rapid growth opportunities. You will be part of a growing data team within the technology organization. 

What you will do:

• Work cross-functionally to design appropriate data use capabilities across a wide breadth of business needs
• Develop, implement, and monitor day-to-day operations of data management team
• Collaborate with internal and external stakeholders to gather data requirements
• Set strategic goals for operational efficiency and increased productivity
• Lead the team to implement automated ETL with robust data governance process
• Hands-on data processing and data modeling in big data environment
• Facilitate data implementation and ensure accuracy

Your background & requirements:

• 6+ years professional experience at company where health outcomes were critical to the mission, preferably a healthcare analytics company or population health organization
• 3+ years experience at developing team, training & recruiting of best talent  
• Experience with Amazon AWS cloud platform 
• Experience with programming languages (Python, PySpark, Scala and/or Spark SQL)
• Familiar with NoSql database such as MongoDB or Cassandra
• Strong understanding of EMR data, Claims and SDOH data
• Master’s degree in STEM, public health, biostatistics, economics, or other related field

We can’t wait to learn more about you and meet you at Cohere Health!

Equal Opportunity Statement 

Cohere Health is an Equal Opportunity Employer. We are committed to fostering an environment of mutual respect where equal employment opportunities are available to all. To us, it’s personal.

The salary range for this position is $135,000 to $165,000 annually; as part of a total benefits package which includes health insurance, 401k and bonus. In accordance with state applicable laws, Cohere is required to provide a reasonable estimate of the compensation range for this role. Individual pay decisions are ultimately based on a number of factors, including but not limited to qualifications for the role, experience level, skillset, and internal alignment.

#LI-Remote

#BI-Remote

LivePerson (NASDAQ: LPSN) is the global leader in enterprise conversations. Hundreds of the world’s leading brands — including HSBC, Chipotle, and Virgin Media — use our award-winning Conversational Cloud platform to connect with millions of consumers. We power nearly a billion conversational interactions every month, providing a uniquely rich data set and safety tools to unlock the power of Conversational AI for better customer experiences.

At LivePerson, we foster an inclusive workplace culture that encourages meaningful connection, collaboration, and innovation. Everyone is invited to ask questions, actively seek new ways to achieve success, nd reach their full potential. We are continually looking for ways to improve our products and make things better. This means spotting opportunities, solving ambiguities, and seeking effective solutions to the problems our customers care about.

Overview:

LivePerson is growing fast, and we want our technology to keep up. We’ve formed a team that’s focused on evolving our database and data storage systems and how they’re used by application teams so we can scale faster than ever before. We’re seeking a Database Engineer II to help define how we accomplish this goal, and to help us achieve it.

You will: 

• Understand the design and architecture of new highly-available and fault-tolerant cloud-based databases, as well as how we redesign existing systems
• Participate and collaborate with the team taking ownership of the most intellectually-demanding parts of solutions and deliver bar-raising solutions
• Investigate hard-to-pin-down problems across a complex and distributed architecture so you can explain root causes and propose solutions
• Make a case for how we stay ahead of capacity issues and limit the blast radius of issues when a cluster is stressed
• Work with database clients to improve their use of databases (e.g. optimize queries, evolve data models)
• Advocate for solutions that help teams launch quality software without compromising delivery speed

You have:

• Bachelor degree in Computer Science, Information Systems, or a related field, or equivalent training or work experience.
• 5+ years of experience building successful production software systems
• Experience configuring any of the following database systems: MySQL, Cassandra, Couchbase, Elasticsearch, NoSQL
• Experience configuring and administering BI database system like Vertica is ideal
• Experience managing database systems in a hybrid cloud (on-prem & public cloud)
• Familiarity with distributed event streaming platforms, especially Kafka
• Familiarity creating architectures that scale with volume and are fault-tolerant
• Experience with distributed persistent systems & asynchronous messaging
• Experience tuning distributed systems to improve their performance under increasing volumes of traffic
• Proven ability to work in a fully remote environment with people across the globe
• Relevant certifications are a plus (e.g AWS Certification, Google Cloud Platform Certification)

Benefits

• Health: Medical, Dental, and Vision
• Time away: Vacation and holidays
• Development: Generous tuition reimbursement and access to internal professional development resources.
• Equal opportunity employer

Why You’ll Love Working Here

As leaders in enterprise customer conversations, we celebrate diversity, empowering our team to forge impactful conversations globally. LivePerson is a place where uniqueness is embraced, growth is constant, and everyone is empowered to create their own success. And, we're very proud to have earned recognition from Fast Company, Newsweek, and BuiltIn for being a top innovative, beloved, and remote-friendly workplace.

Belonging At LivePerson

We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local law.

We are committed to the accessibility needs of applicants and employees. We provide reasonable accommodations to job applicants with physical or mental disabilities. Applicants with a disability who require reasonable accommodation for any part of the application or hiring process should inform their recruiting contact upon initial connection.

LivePerson (NASDAQ: LPSN) is the global leader in enterprise conversations. Hundreds of the world’s leading brands — including HSBC, Chipotle, and Virgin Media — use our award-winning Conversational Cloud platform to connect with millions of consumers. We power nearly a billion conversational interactions every month, providing a uniquely rich data set and safety tools to unlock the power of Conversational AI for better customer experiences.  

At LivePerson, we foster an inclusive workplace culture that encourages meaningful connection, collaboration, and innovation. Everyone is invited to ask questions, actively seek new ways to achieve success, nd reach their full potential. We are continually looking for ways to improve our products and make things better. This means spotting opportunities, solving ambiguities, and seeking effective solutions to the problems our customers care about. 

Overview:

We seek a motivated and collaborative, full-stack developer with a natural passion for creatively solving customer pain points by building innovative solutions.

You will: 

• Work collaboratively in a cross-functional team to develop both prototypes and production-grade applications.
• Designing and developing high-volume, low-latency applications for mission-critical systems and delivering high-availability and performance
• Implement REST-based backend services
• Implement interactive web applications
• Use public cloud technologies, databases - NoSQL DB's.
• Debug production issues and help maintain existing code
• Development of technical specifications and documentation
• Participate in on-call rotations

You have:

• Bachelor's degree in Computer Science or a related field
• 2+ years of backend development
• 2+ years of experience Java or JavaScript(Node.Js)
• Solid understanding of Data Structures and Algorithm Design
• Solid knowledge of Databases (SQL, NoSQL) like MySQL, Cassandra
• Experience building REST APIs
• Experience with Git, Jenkins, and other Development tools
• Experience integrating with third-party APIs
• Advantage if you have knowledge or experience in developing Web applications, including native JavaScript, HTML, CSS.

Benefits: 

• Health: medical, dental, and vision
• Time away: 28 vacation days
• Development: Generous tuition reimbursement and access to internal professional development resources. 
• Additional: Food Vouchers.
• #LI-Remote

Why you’ll love working here:

As leaders in enterprise customer conversations, we celebrate diversity, empowering our team to forge impactful conversations globally. LivePerson is a place where uniqueness is embraced, growth is constant, and everyone is empowered to create their own success. And, we're very proud to have earned recognition from Fast Company, Newsweek, and BuiltIn for being a top innovative, beloved, and remote-friendly workplace. 

Belonging at LivePerson:

We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local law.

We are committed to the accessibility needs of applicants and employees. We provide reasonable accommodations to job applicants with physical or mental disabilities. Applicants with a disability who require reasonable accommodation for any part of the application or hiring process should inform their recruiting contact upon initial connection.

As a Staff Engineer for the Core Platform/Messaging Platform team at Postscript, you will bring your passion for maximizing scalability to the task of leading the platform team’s next gen architecture – from high level design to implementing common core components for the platform. Your work will directly contribute to building the fastest, most reliable, and functionally rich messaging platform for ecommerce on the market. You will be given the autonomy to grow to your full potential and your work will directly impact our customers and Postscript’s bottom line.

The Staff role at Postscript is one of deep technical ownership. You will have a profound impact on the trajectory of the engineering org and help uplevel the wider engineering org through code contributions, critical leadership, mentorship, and decision-making. As a leader of engineers you will guide the platform in weighing technical constraints and business priorities to make the necessary trade-offs to deliver customer value.

Our backend stack is a mixture of Go microservices with Kafka, Mongo, Postgres, redshift and a variety of other technologies, as well as some code that remains in our original monolithic architecture built on postgres and python.

At the company level, your passion for building great products, especially in early to mid-stage companies, will lead you to have a meaningful and positive impact on both the product and the company. In addition, you will have the opportunity to help expand the engineering team and build out architecture and processes as we scale

This is a fully remote position.

Primary duties

• Architect, build, and maintain the core infrastructure across the platforms – messaging, data, and workflow
• Maintain and create REST and gRPC APIS for external and internal customers
• Define contracts between the platforms and enforce consistency in coding and data
• Identify bottlenecks and points of scale and make recommendations on how to maximize throughput and efficiency, then lead the team to implement
• Work closely with the Director of Engineering to create and evolve a technical strategy that brings Postscript to the forefront of the technical space we are in
• Take ownership and get creative with your solutions, dive into bold ideas in order to achieve outstanding results
• Contribute to the health of the teams you mentor through honest and direct feedback as we iterate and improve our technology
• Guide your team to make optimal technical and infrastructure decisions, using POCs and new technologies to drive change
• Mentor other engineers on best practices, standards, and learning opportunities
• Be accountable for communicating transparently and proactively, defining scope, breaking down and estimating tasks, risk and change management

What We’ll Love About You

• A proven career as a software engineer developing backend applications and APIs
• 5+ years experience using Golang (Kafka and MongoDB a plus). SaaS experience preferred, history of working with Python a plus.
• Experience with or exposure to migration off a monolithic architecture a plus
• Familiarity with building, deploying, and maintaining applications on AWS services using Terraform
• Expertise in NoSQL and SQL, and experience with database modeling (Postgres, MongoDB)
• Experience building modular, flexible architectures (avoiding vendor lock-in, maximizing readability and extensibility)
• Excellent verbal and written communication skills
• Experience in high growth, early stage tech preferred
• Experience coaching, mentoring and onboarding engineers

What You’ll Love About Us

• Salary range of USD $200,000-230,000 base plus significant equity (we do not have geo based salaries)
• High growth startup - plenty of room for you to directly impact the company and grow your career!
• Work from home (or wherever)
• Fun - We’re passionate and enjoy what we do
• Competitive compensation and opportunity for equity
• Flexible paid time off
• Health, dental, vision insurance

For information about how we use your personal data, please see our U.S. Job Applicant Privacy Notice

Company Overview:

Cohere Health is a fast-growing clinical intelligence company that’s improving lives at scale by promoting the best patient-specific care options, using leading edge AI combined with deep clinical expertise. In only four years our solutions have been adopted by health insurance plans covering over 15 million people, while our revenues and company size have quadrupled.  That growth combined with capital raises totaling $106M positions us extremely well for continued success. Our awards include: 2023 and 2024 BuiltIn Best Place to Work, Top 5 LinkedIn™ Startup, TripleTree iAward, multiple KLAS Research Points of Light, along with recognition on Fierce Healthcare's Fierce 15 and CB Insights' Digital Health 150 lists.

Opportunity Overview:

This is a unique opportunity to join a software engineering team that is growing quickly. You will build impactful healthcare technology on a modern stack utilizing your full stack software engineering background. 

Last but not least: People who succeed here are empathetic teammates who are candid, kind, caring, and embody our core values and principles. We believe that diverse, inclusive teams make the most impactful work. Cohere is deeply invested in ensuring that we have a supportive, growth-oriented environment that works for everyone. 

What you will do:

• Work on fast-paced, collaborative, autonomous, agile teams to build and enhance a growing software platform together
• Responsible for end to end feature releases and platform enhancements 
• Actively support the technical design process, bringing your expertise and analysis to help make data-driven decisions
• Contribute heavily to feature design, development, testing, and delivery of our cloud platform and web applications
• Support all parts of our platform from the database to the frontend
• Continuously discover, understand, and implement new technologies & services to maximize development efficiency
• Contribute to a culture committedto testing, quality, and attention to detail by supporting bestpractices such as writing and maintaining comprehensive test coverage
• Actively participate in ensuring Cohere maintains a disciplined approach to healthcare security
• Foster a community of mentorship for junior engineers on your team

What we are looking for:

• You have experience working on software development teams, building and deploying data pipelines and infrastructure. 
• You are passionate about building quality products and want to own product development end-to-end, with excellentdesign and development standards
• You have experience with common software development practices such as version control, unit testing, and CI/CD
• You are a team player and are interested in working at a fast-paced startup environment

Your background & education:

• Bachelor's degree in computer science, software engineering, or equivalent experience
• Minimum of 5 years of experience in software development lifecycle, required
• Prior hands-on experience building data services and APIs in Python, required
• Experience leading data modeling and storage design using different database technologies, required
• Hands-on in-depth experience building and maintaining services using MongoDB, Elastic-search, or Kafka, at least one required
• Experience with data pipelines or applications using Python or Java
• Prior experience on modern technologies like Databricks, Snowflake, Redshift, Dbt is a plus, but is not required.
• Prior experience in healthcare and life sciences is a plus, but is not required

Equal Opportunity Statement: 

Cohere Health is an Equal Opportunity Employer. We are committed to fostering an environment of mutual respect where equal employment opportunities are available to all. To us, it’s personal.

The salary range for this position is $140,000 to $165,000 annually; as part of a total benefits package which includes health insurance, 401k and bonus. In accordance with state applicable laws, Cohere is required to provide a reasonable estimate of the compensation range for this role. Individual pay decisions are ultimately based on a number of factors, including but not limited to qualifications for the role, experience level, skillset, and internal alignment.

We can’t wait to learn more about you and meet you at Cohere Health!

#LI-Remote

#BI-Remote

LivePerson (NASDAQ: LPSN) is the global leader in enterprise conversations. Hundreds of the world’s leading brands — including HSBC, Chipotle, and Virgin Media — use our award-winning Conversational Cloud platform to connect with millions of consumers. We power nearly a billion conversational interactions every month, providing a uniquely rich data set and safety tools to unlock the power of Conversational AI for better customer experiences.

At LivePerson, we foster an inclusive workplace culture that encourages meaningful connection, collaboration, and innovation. Everyone is invited to ask questions, actively seek new ways to achieve success, nd reach their full potential. We are continually looking for ways to improve our products and make things better. This means spotting opportunities, solving ambiguities, and seeking effective solutions to the problems our customers care about.

Overview:

Join the Conversation Orchestration team at LivePerson as a hands-on Associate Software Engineering Manager! In this exciting role, you will work with internal and external AI platforms to improve and simplify brand-to-customer messaging experiences. You will be responsible for leading the development of AI-driven agent matching and routing solutions, modernizing legacy systems, and building new features from the ground up.

As a hands-on Associate Software Engineering Manager, you will play a crucial role in driving the success of our Conversation Orchestration team. Your expertise in software development and management will ensure the seamless delivery of AI-driven solutions that enhance the messaging experience for brands and customers alike. If you are a talented software engineer with a passion for leadership and innovation, we would love to hear from you.

Responsibilities:

• You will own the design and implementation of significant portions of the product development, and serve as a leader and mentor for a small team of engineers in their areas of work. A commitment to teamwork and strong communication skills (to both business and technical partners) are absolute requirements.
• You will be creating a reliable, scalable, and high-performance service requiring exceptional technical expertise, a sound understanding of the fundamentals of Computer Science, and practical experience building large-scale distributed systems.
• Design and develop high-volume, low-latency applications for mission-critical systems and deliver high-availability and performance
• Ensure compliance with security standards
• Design REST-based backend services
• Debug production issues and help maintain existing code
• Development of technical specifications and documentation
• Participate in on-call rotations
• Work with Conversation AI team in building next-generation conversational platform

Requirements:

• Solid understanding of Data Structures and Algorithm Design
• Strong programming skills preferably in Java/Node.js with good knowledge of multi-threading.
• Expert-level knowledge of distributed databases (SQL, NoSQL) like Cassandra, Couchbase 
• Experience with Data Processing frameworks like Kafka, Airflow, Apache Spark, Hadoop
• Experience building REST APIs and debugging distributed microservice-based applications
• Experience in Kubernetes
• Experience with Git, Jenkins, and other Development tools
• Experience integrating with third-party APIs
• Experience in Python is a plus

Minimum Qualifications :

• Bachelor's degree in Computer Science or a related field
• 9+ years of experience building successful production software systems

Benefits: 

• Health: Medical, Dental, and Vision
• Time away: Vacation and holidays
• Development: Generous tuition reimbursement and access to internal professional development resources.
• Equal opportunity employer

Why You’ll Love Working Here
As leaders in enterprise customer conversations, we celebrate diversity, empowering our team to forge impactful conversations globally. LivePerson is a place where uniqueness is embraced, growth is constant, and everyone is empowered to create their own success. And, we're very proud to have earned recognition from Fast Company, Newsweek, and BuiltIn for being a top innovative, beloved, and remote-friendly workplace.

Belonging At LivePerson
We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local law.

We are committed to the accessibility needs of applicants and employees. We provide reasonable accommodations to job applicants with physical or mental disabilities. Applicants with a disability who require reasonable accommodation for any part of the application or hiring process should inform their recruiting contact upon initial connection.

Who We’re Looking For:

We’re looking to add a Senior Data Integration Engineer with a strong background in data engineering and development.  You will work with a team of software and data engineers to build client-facing data-first solutions utilizing data technologies such as SQL Server and MongoDB. You will develop data pipelines to transform/wrangle/integrate the data into different data zones.

To be successful in this role, you will need to hold extensive knowledge of SQL, relational databases, ETL pipelines, and big data fundamentals.  You will also need to possess strong experience in the development and consumption of RESTful APIs.  The ideal candidate will also be a strong independent worker and learner.

What You’ll Be Doing

• Develop processes and data models for consuming large quantities of 3^rd party vendor data via RESTful APIs.
• Develop data processing pipelines to analyze, transform, and migrate data between applications and systems.
• Analyze data from multiple sources and negotiate differences in storage schema using the ETL process.
• Develop APIs for external consumption by partners and customers.
• Develop and support our ETL environment by recommending improvements, monitoring, and deploying quality and validation processes to ensure accuracy and integrity of data.
• Design, develop, test, deploy, maintain, and improve data integration pipelines.
• Create technical solutions that solve business problems and are well engineered, operable, and maintainable.
• Design and implement tools to detect data anomalies (observability). Ensure that data is accurate, complete, and high quality across all platforms.
• Troubleshoot data issues and perform root cause analysis to proactively resolve product and operational issues.
• Assembles large and complex data sets; develops data models based on specifications using structured data sets.
• Develops familiarity with emerging and complex automations and technologies that support business processes.
• Develops scalable and re-usable frameworks for ingestion and transformation of large datasets.
• Work within an Agile delivery / DevOps methodology to deliver product increments in iterative sprints.
• Working with stakeholders including the Executive, Product, Data and Design teams to support their data infrastructure needs while assisting with data-related technical issues.
• Develop data models and mappings and build new data assets required by users. Perform exploratory data analysis on existing products and datasets.
• Identifying, designing, and implementing internal process improvements including re-designing infrastructure for greater scalability, optimizing data delivery, and automating manual processes.
• Engage in logical and physical design of databases, table creation, script creation, views, procedures, packages, and other database objects.
• Create documentation for solutions and processes implemented or updated to ensure team members and stakeholders can correctly interpret it.
• Design and implement processes and/or process improvements to help the development of technology solutions.

Your Skills and Experience (In Order of Importance):

• 5+ years of relational database development experience; including SQL query generation and tuning, database design, and data concepts.
• 5+ years of backend and Restful API development experience in NodeJS (experience with GraphQL a plus).
• 5+ years of development experience with the following languages Python, Java, C#/ .NET.
• 5+ years of experience with SQL and NoSQL databases; including MS SQL and MongoDB.
• 5+ years consuming RESTful APIs with data ingestion and storage.
• 5+ years developing RESTful APIs for use by customers and 3^rd
• 3+ years of professional work experience designing and implementing data pipelines in a cloud environment.
• 3+ years of experience working within Azure cloud.
• Experience in integrating and ingesting data from external data sources.
• Strong diagnostic skills and ability to research, troubleshoot, and logically determine solutions.
• Ability to effectively prioritize tasks in a fast-paced, high-volume, and evolving work environment.
• Comfortable managing multiple and changing priorities, and meeting deadlines.
• Highly organized, detail-oriented, excellent time management skills.
• Excellent written and verbal communication skills.