At Squarespace, Customer Operations empowers users to give voice to their ideas and make it easy for them when they need help. Our team runs 24/7 with about 400 people between New York, Dublin, Portland and a remote workforce. Customer Support Associates are on the front lines working with our customers every single day to ensure that issues with their account are resolved in a timely manner. You will leverage your system knowledge and commitment to delivering an exceptional customer experience to not only solve problems for our users, but be a positive advocate of our brand. This remote role reports to a Customer Support Team Lead.

Your first two weeks at Squarespace will include mandatory virtual training from January 27 through February 07, 2025 taking place in Central Time. Applicants must have a dedicated home office setup with a reliable and stable Wi-Fi connection. Please note that we do not support digital nomad lifestyles or international work arrangements.

This is a full time remote position and you must currently live in one of the following approved states: Arizona, Iowa, Kansas, New Mexico, Missouri, Mississippi,South Dakota,Tennessee, Texas, Utah or Wisconsin. 

You'll Get To…

• Respond to customer-submitted live chats and email in a timely manner
• Queue-based, typing work will account for approximately 90% of the role
• Live Chat is our primary channel of support in this role
• Troubleshoot and guide customers through questions and issues with their Account, Billing, Domain, or other transactional inquiries
• Independently meet targets across Quality, Productivity and Customer Satisfaction, in email and live chat
• Stay up to date on new product features and improvements
• Identify isolated customer experiences and escalate important issues

Who We're Looking For

• Open availability to work a 40 hour work week that spans weekends and holidays as our customers need us
• 1+ years customer-facing experience required in a similar role (retail, hospitality, online support)
• Expertise with written communication and the ability to spot spelling and grammar errors
• Proficiency with decoding conversations, identifying the cause, and aligning on end goals
• Capability of prioritizing competing requests
• Familiarity with the Squarespace platform
• Consistent and dependable WiFi and a personal workspace that allows you to be free from distraction and fully customer focused
• Must currently live in: Arizona, Iowa, Kansas, New Mexico, Missouri, Mississippi,South Dakota,Tennessee, Texas, Utah or Wisconsin. 

Benefits & Perks

• A choice between medical plans with an option for 100% covered premiums 
• Health Savings Account with Squarespace funding
• Fertility and adoption benefits
• Supplemental Insurance plans
• Headspace mindfulness app subscription
• Global Employee Assistance Program (available January 2025)
• Retirement benefits with employer match
• Flexible paid time off
• 20 weeks for parental leave and up to 12 weeks to care for an ill family member
• $100 per month remote Stipend
• Access to supplemental insurance plans for additional coverage
• Education reimbursement
• Employee donation match to community organizations
• 6 Global Employee Resource Groups (ERGs)

Cash Compensation Range: $17.55 USD per hour

The hourly rate for this position will vary based on job-related criteria including relevant skills, experience, and location, among other factors

In addition to the cash compensation above (which includes base salary and, where applicable for eligible roles, may include on-target commissions or overtime pay), Squarespace employees are eligible to receive an incentive award as part of their total compensation.

About Squarespace

Squarespace is a design-driven platform helping entrepreneurs build brands and businesses online. We empower millions of customers in more than 200 countries and territories with all the tools they need to create an online presence, build an audience, monetize, and scale their business. Our suite of products range from websites, domains, ecommerce, and marketing tools, as well as tools for scheduling with Acuity and creating and managing social media presence with Bio Sites and Unfold. Our team of more than 1,500 is headquartered in bustling New York City, with offices in Dublin, Ireland, Aveiro, Portugal, and coworking spaces in the UK, Netherlands, and Australia. For more information about our company culture, visit www.squarespace.com/about/careers.

Our Commitment

Today, more than a million people around the globe use Squarespace to share different perspectives and experiences with the world. Not only do we embrace and celebrate the diversity of our customers, but we also work toward the same in our employees. At Squarespace, we are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity or expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or other class protected by applicable law. We are proud to be an equal opportunity workplace.

#LI-Remote #LI-BW1

Available Locations: Hybrid - Austin, TX

About the Department

Cloudflare’s Engineering Team builds and runs the software that handles about 10% of HTTP requests on the Internet today. We also build and run the internal tools that builds and runs our software. The Engineering Team is split into two groups: one handles product development and the other handles operations. Product development covers both new features and functionality and scaling our existing software to meet the challenges of a massively growing customer base. The operations team handles one of the world’s largest networks with data centers in 102 cities worldwide.

What you'll do

Cloudflare is looking for a full stack engineer on the Enterprise Readiness team to help us build the features for Large Scale Enterprise customers, our partners, and our internal admin tooling platform. The ideal candidates will have experience working with large-scale applications and a deep knowledge of system designs. You must care deeply not only about the quality of your and the team's code, but also the customer experience and developer experience. We’re looking for highly motivated individuals that are excited to join a team and work with product owners and other software engineers to build scalable frameworks and tooling to create awesome developer experiences and improve developer productivity.

We are also strong believers in dog-fooding our own products. From cache configuration to Cloudflare Access to Cloudflare Workers, these are all tools in our frontend engineer's tool belt. 

Technologies we use include React, Javascript, TypeScript, Cypress, Go, PostgreSQL, Redis, Kubernetes, Kafka, Quicksilver

Examples of desirable skills, knowledge and experience

• 5+ years of professional experience building and managing software applications at large scale.
• Strong knowledge of HTML, CSS, JavaScript and Typescript
• Deep knowledge of at least one modern programming language such as Go, Rust, PHP with strong computer science fundamentals.
• Experience in designing and architecting large-scale distributed systems.
• Passion for Observability (experience with Prometheus, Grafana, and Kibana are a plus, but not required).
• Solid knowledge of SQL and common relational database systems such as PostgreSQL.
• Experience debugging, optimizing and identifying possible failures in a large-scale distributed system.
• Experience with containers (Docker & Kubernetes) 

Compensation

Compensation may be adjusted depending on work location.

• For Colorado-based hires: Estimated annual salary of $137,000 - $167,000

Equity

This role is eligible to participate in Cloudflare’s equity plan.

Benefits

Cloudflare offers a complete package of benefits and programs to support you and your family.  Our benefits programs can help you pay health care expenses, support caregiving, build capital for the future and make life a little easier and fun!  The below is a description of our benefits for employees in the United States, and benefits may vary for employees based outside the U.S.

Health & Welfare Benefits

• Medical/Rx Insurance
• Dental Insurance
• Vision Insurance
• Flexible Spending Accounts
• Commuter Spending Accounts
• Fertility & Family Forming Benefits
• On-demand mental health support and Employee Assistance Program
• Global Travel Medical Insurance

Financial Benefits

• Short and Long Term Disability Insurance
• Life & Accident Insurance
• 401(k) Retirement Savings Plan
• Employee Stock Participation Plan

Time Off

• Flexible paid time off covering vacation and sick leave
• Leave programs, including parental, pregnancy health, medical, and bereavement leave

At Squarespace, Customer Operations empowers users to give voice to their ideas and make it easy for them when they need help. Our team runs 24/7 with about 400 people between New York, Dublin, Portland and a remote workforce. Customer Support Associates are on the front lines working with our customers every single day to ensure that issues with their account are resolved in a timely manner. You will leverage your system knowledge and commitment to delivering an exceptional customer experience to not only solve problems for our users, but be a positive advocate of our brand. This remote role reports to a Customer Support Team Lead.

Your first two weeks at Squarespace will include mandatory virtual training from February 18 to February 28, 2025 taking place in Pacific Time. This is a remote position and you must currently live within: Arizona, Utah, New Mexico, Oregon or Washington.

Applicants must have a dedicated home office setup with a reliable and stable Wi-Fi connection. Please note that we do not support digital nomad lifestyles or international work arrangements.

You'll Get To…

• Respond to customer-submitted live chats and email in a timely manner
• Queue-based, typing work will account for approximately 90% of the role
• Live Chat is our primary channel of support in this role
• Troubleshoot and guide customers through questions and issues with their Account, Billing, Domain, or other transactional inquiries
• Independently meet targets across Quality, Productivity and Customer Satisfaction, in email and live chat
• Stay up to date on new product features and improvements
• Identify isolated customer experiences and escalate important issues

Who We're Looking For

• Open availability to work a 40 hour work week that spans weekends and holidays as our customers need us
• 1+ years customer-facing experience required in a similar role (retail, hospitality, online support)
• Expertise with written communication and the ability to spot spelling and grammar errors
• Proficiency with decoding conversations, identifying the cause, and aligning on end goals
• Capability of prioritizing competing requests
• Familiarity with the Squarespace platform
• Consistent and dependable WiFi and a personal workspace that allows you to be free from distraction and fully customer focused
• Currently live in: Arizona, Idaho, Utah, New Mexico, Oregon, or Washington. 

Benefits & Perks

• A choice between medical plans with an option for 100% covered premiums 
• Health Savings Account with Squarespace funding
• Fertility and adoption benefits
• Supplemental Insurance plans
• Headspace mindfulness app subscription
• Global Employee Assistance Program (available January 2025)
• Retirement benefits with employer match
• Flexible paid time off
• 20 weeks for parental leave and up to 12 weeks to care for an ill family member
• $100 per month remote Stipend
• Access to supplemental insurance plans for additional coverage
• Education reimbursement
• Employee donation match to community organizations
• 6 Global Employee Resource Groups (ERGs)

Cash Compensation Range: $17.55 USD per hour

The hourly rate for this position will vary based on job-related criteria including relevant skills, experience, and location, among other factors

In addition to the cash compensation above (which includes base salary and, where applicable for eligible roles, may include on-target commissions or overtime pay), Squarespace employees are eligible to receive an incentive award as part of their total compensation.

About Squarespace

Squarespace is a design-driven platform helping entrepreneurs build brands and businesses online. We empower millions of customers in more than 200 countries and territories with all the tools they need to create an online presence, build an audience, monetize, and scale their business. Our suite of products range from websites, domains, ecommerce, and marketing tools, as well as tools for scheduling with Acuity and creating and managing social media presence with Bio Sites and Unfold. Our team of more than 1,500 is headquartered in bustling New York City, with offices in Dublin, Ireland, Aveiro, Portugal, and coworking spaces in the UK, Netherlands, and Australia. For more information about our company culture, visit www.squarespace.com/about/careers.

Our Commitment

Today, more than a million people around the globe use Squarespace to share different perspectives and experiences with the world. Not only do we embrace and celebrate the diversity of our customers, but we also work toward the same in our employees. At Squarespace, we are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity or expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or other class protected by applicable law. We are proud to be an equal opportunity workplace.

#LI-Remote #LI-BW1

The Role

Podium is seeking a full stack software engineer based in Brazil, eager to make a significant impact. We like to say we have "Sangue nos olhos" for helping our customers win.

Podium engineers are passionate about empowering small businesses to thrive and succeed. Joining our Ecosystem team means being at the forefront of helping small businesses win through our robust integration and automation platform, managing tons of data being ingested and processed every day. We connect Podium to the essential systems that our customers rely on, utilizing that data to drive powerful automations and AI tools. 

At Podium, you’ll find a stimulating environment where Engineering, Product and Design work together to make the future a reality for our customers.  Our teams are made of engineers in Brazil and the US.  Our engineers are empowered to have a voice on the direction of the product and a perspective on how we can improve it. 

If this sounds like you, apply now and help small businesses win.

Please note, this role is seated in Brazil and is not open to other geographies at this time.

Requirements:

• 5+ years of professional software development experience
• 5+ years of coding experience with at least one modern language such as Java, C#, Elixir, Go, Ruby, or Rust, with function-oriented design
• Experience with web infrastructure and distributed systems
• Evidence of exposure to architectural patterns of a large, high-scale web application (e.g., well-designed APIs, high volume data pipelines, efficient algorithms)

What we hope you have:

• 3+ years of experience as a full-stack engineer on an Agile development team, in a hyper-growth SaaS setting
• Experience working with component libraries and/or building a component library from the ground up.
• Passion for mentoring your peers and problem-solving
• Strong experience with algorithms, data structures, and code
• Disciplined approach to testing and quality assurance
• Experience with web infrastructure and distributed systems
• Evidence of exposure to architectural patterns of a large, high-scale web application, such as well-designed APIs, high volume data pipelines, and efficient algorithms

BENEFITS

• Open and transparent culture
• Remote-first work for Engineering & Product
• Generous vacation time, plus Brazilian national holidays off
• Competitive salary, CLT contract
• Meal ticket
• Corporate Gympass membership
• Medical and odontologic assistance
• Growth and aggressive career plan
• Bi-annual swag drops with cool Podium gear and apparel

The Role

Forward Deployed Engineers (FDEs) partner directly with key technical & strategic counterparts at Addepar's largest enterprise engagements. From building custom data integrations to extending platform capabilities; an FDE operates with the autonomy and ownership to drive ground-breaking change for Addepar's customers. As an FDE, you will work in small teams with minimal supervision to set priorities, lead client interactions, and be responsible for the end-to-end delivery of critically important projects.

Each engagement will take on a slightly different shape, providing a wide breadth of opportunities to solve complex technical challenges, explore new and emerging technologies, and most importantly deliver high value customer outcomes. As an FDE, you will be responsible for taking lessons learned and value gathered in the field and turning it into scalable and repeatable long term solutions. You will spend time collaborating with teams across Addepar's engineering and product organization; providing valuable insight to inform design strategy and contributing directly to the core product code base.

FDE operates as an extension of the platform rather than a services organization. This distinction allows FDE to partner with customers in a highly collaborative fashion with a focus on measurable outcomes, rather than billable hours. You will partner with other members of the FDE team to continuously evaluate the dynamic landscape of opportunities, strategic priorities, and commitments - ensuring that the team is always focused on solving the most important & impactful problems. 

Addepar takes a market-based approach to pay. A successful candidate’s starting pay will be determined based on the role, job-related skills, experience, qualifications, work location, and market conditions. The range displayed on each job posting reflects the minimum and maximum target base salary for roles in Colorado, California, and New York.

The current range for this role is $101,000 - $158,000 + bonus + equity + benefits.

Your recruiter can share more about the specific salary range for your preferred location during the hiring process. Additionally, these ranges reflect the base salary only, and do not include bonus, equity, or benefits.

Who You Are

• 2+ years experience as a professional Software Engineer
• Proficiency with one or more object-oriented programming language (Java and/or Python preferred) and/or compiled language (Go, Rust, Scala preferred)
• Experience building systems with Relational or NoSQL database storage
• BS+ in Computer Science, Software Engineering, Mathematics or other highly technical field paired with software industry experience.
• Ability to lead complex projects, relationships and timelines. Excels working in a cross disciplinary team/environment.
• (Plus) Experience in one or more strongly typed server side programming language (ex: Java, C++).
• (Plus) Experience with distribution storage & execution frameworks (ex. Arrow, Spark, Flink, Storm)

At Squarespace, Customer Operations empowers users to give voice to their ideas and make it easy for them when they need help. Our team runs 24/7 with about 400 people between New York, Dublin, Portland and a remote workforce. Customer Support Associates are on the front lines working with our customers every single day to ensure that issues with their account are resolved in a timely manner. You will leverage your system knowledge and commitment to delivering an exceptional customer experience to not only solve problems for our users, but be a positive advocate of our brand. This remote role reports to a Customer Support Team Lead.

Your first two weeks at Squarespace will include mandatory virtual training from February 03 through February 14, 2025 taking place in Eastern Time. Applicants must have a dedicated home office setup with a reliable and stable Wi-Fi connection. Please note that we do not support digital nomad lifestyles or international work arrangements.

This is a full time remote position and you must currently live in one of the following approved states: Florida, Georgia, Indiana, Iowa, Kansas, Kentucky, Maine, Michigan, Mississippi, Missouri, New Hampshire, North Carolina, Ohio, Pennsylvania, South Carolina, Tennessee, Texas, or Wisconsin.

You'll Get To…

• Respond to customer-submitted live chats and email in a timely manner
• Queue-based, typing work will account for approximately 90% of the role
• Live Chat is our primary channel of support in this role
• Troubleshoot and guide customers through questions and issues with their Account, Billing, Domain, or other transactional inquiries
• Independently meet targets across Quality, Productivity and Customer Satisfaction, in email and live chat
• Stay up to date on new product features and improvements
• Identify isolated customer experiences and escalate important issues

Who We're Looking For

• Open availability to work a 40 hour work week that spans weekends and holidays as our customers need us
• 1+ years customer-facing experience required in a similar role (retail, hospitality, online support)
• Expertise with written communication and the ability to spot spelling and grammar errors
• Proficiency with decoding conversations, identifying the cause, and aligning on end goals
• Capability of prioritizing competing requests
• Familiarity with the Squarespace platform
• Consistent and dependable WiFi and a personal workspace that allows you to be free from distraction and fully customer focused
• Must currently live in: Florida, Georgia, Indiana, Iowa, Kansas, Kentucky, Maine, Michigan, Mississippi, Missouri, New Hampshire, North Carolina, Ohio, Pennsylvania, South Carolina, Tennessee, Texas or Wisconsin.

Benefits & Perks

• A choice between medical plans with an option for 100% covered premiums 
• Health Savings Account with Squarespace funding
• Fertility and adoption benefits
• Supplemental Insurance plans
• Headspace mindfulness app subscription
• Global Employee Assistance Program (available January 2025)
• Retirement benefits with employer match
• Flexible paid time off
• 20 weeks for parental leave and up to 12 weeks to care for an ill family member
• $100 per month remote Stipend
• Access to supplemental insurance plans for additional coverage
• Education reimbursement
• Employee donation match to community organizations
• 6 Global Employee Resource Groups (ERGs)

Cash Compensation Range: $17.55 USD per hour

The hourly rate for this position will vary based on job-related criteria including relevant skills, experience, and location, among other factors

In addition to the cash compensation above (which includes base salary and, where applicable for eligible roles, may include on-target commissions or overtime pay), Squarespace employees are eligible to receive an incentive award as part of their total compensation.

About Squarespace

Squarespace is a design-driven platform helping entrepreneurs build brands and businesses online. We empower millions of customers in more than 200 countries and territories with all the tools they need to create an online presence, build an audience, monetize, and scale their business. Our suite of products range from websites, domains, ecommerce, and marketing tools, as well as tools for scheduling with Acuity and creating and managing social media presence with Bio Sites and Unfold. Our team of more than 1,500 is headquartered in bustling New York City, with offices in Dublin, Ireland, Aveiro, Portugal, and coworking spaces in the UK, Netherlands, and Australia. For more information about our company culture, visit www.squarespace.com/about/careers.

Our Commitment

Today, more than a million people around the globe use Squarespace to share different perspectives and experiences with the world. Not only do we embrace and celebrate the diversity of our customers, but we also work toward the same in our employees. At Squarespace, we are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity or expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or other class protected by applicable law. We are proud to be an equal opportunity workplace.

#LI-Remote #LI-BW1

Available Locations: Lisbon or London (Hybrid)

About the department

Emerging Technologies & Incubation (ETI) is where new and bold products are built and released within Cloudflare. Rather than being constrained by the structures which make Cloudflare a massively successful business, we are able to leverage them to deliver entirely new tools and products to our customers. Cloudflare’s edge and network make it possible to solve problems at massive scale and efficiency which would be impossible for almost any other organization.

What you'll do

The Media platform organization builds and maintains a suite of products that are easy to enable and make web experiences faster.  The Cloudflare Image Optimization suite of products allow customers to focus on building great experiences rather than spending time optimizing for performance. You will own code from inception to release, delivering solutions at all layers of the software stack to empower Cloudflare customers. On any given day, you might write a design document that outlines how you plan to solve a specific problem, modify the request flow of Media products, or fix a bug in how our user experience renders. You can expect to interact with a variety of languages and technologies including, but not limited to Rust, Go, Typescript.

Examples of desirable skills, knowledge and experience

• Experience building, deploying, and operating full-stack services.
• You will be working mainly with systems programming languages like Rust, Golang, Typescript, etc
• Solid understanding of computer science fundamentals such as data structures and system design.
• Experience debugging, optimizing, and identifying failure modes in a large-scale distributed system.
• A keen interest in the web and technologies such as web browsers, HTTP and JavaScript.

Bonus Points

• Experience with image processing and transformation operations.
• Experience working in low-latency real time environments such as game streaming, game engine architecture, high frequency trading, payment systems
• Expertise in data analysis and troubleshooting large-scale distributed systems

Our Guiding Stars are the values at the heart of our organization that drive everything we do. We are committed to creating meaningful change not only in our industry but also in the communities we engage with. If our Guiding Stars resonate with you, we encourage you to consider joining our team.

• Drive Results: We think big, work smart, and execute fast to transform the future of commerce
• Cultivate Belonging: We welcome diverse backgrounds and experiences, driving positive change through inclusion and teamwork
• Champion Customers: We go the extra mile for our customers to help them unlock their full potential
• Adapt Boldly: We’re curious and innovative, we take risks and grow from our failures

• Build and operate high-quality software systems to help the database platform scale as the company and our customers grow
• Use monitoring tools and systematic debugging to prevent and resolve issues
• Participate and contribute to the team’s roadmap, technical decisions and planning, by producing quality proposals, giving meaningful feedback and driving alignment
• Collaborate and share knowledge asynchronously using written documentation such as RFCs, runbooks and architecture diagrams
• Proactively identify opportunities for improvement and raise them within the team
• Foster a culture in which people are encouraged to work collaboratively and grow from mistakes
• Participate in the global on-call rotation and prepare other engineers for on-call

• 5+ years of experience in software engineering or a similar role
• Experience building and owning services in languages such as Go or Rust
• Knowledge of database internals such as indexing, sharding, replication and storage management. We primarily use MongoDB with some PostgreSQL
• Strong experience with Kubernetes and cloud infrastructure (GCP, AWS or Azure)
• Exposure to Infrastructure as Code tools such as Terraform, Crossplane, or Pulumi
• Familiarity with SRE principles and practices such as monitoring and alerting, SLOs and incident response
• Experience providing high-quality code reviews and mentoring teammates
• Excellent communication skills and the ability to work effectively in a distributed team
• Fluent written and spoken English

• Experience working in a platform engineering environment

We care about your growth and well-being

???? Competitive Compensation Package:Generous compensation structure consisting of salary, a competitive stock option package, and various benefits and perks

☀️ Workation: Work up to 60 days per year in a country different from your home country  

???? Learning & Development Budget

????Academy:Regular training sessions, access to Coursera and Babbel training courses

???? Our Benefits:Check them out by office here

⌚️Flexibility:Morning person or night owl? We believe in outcome and motivated employees

???? Mindset & Growth:A diverse workplace with an open, international culture, and learning environment

Come grow with us!

We are all different and that is what makes us stronger! We hire great people from a wide variety of backgrounds, not just because it’s the right thing to do, but because it makes our company better.

At commercetools, we are proud to be an equal opportunity workplace. We are committed to fair hiring practices regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

While this job can be worked almost entirely remotely, hiring is focused on the following greater metro areas (~50 miles):

• Austin, TX
• Atlanta, GA
• Chicago, IL
• Denver, CO
• New York City
• Seattle, WA
• Washington, DC
• Mexico City, MX

About the Role

An engineering role at Cloudflare provides an opportunity to address some big challenges, at scale.  We believe that with our talented team, we can solve some of the biggest security, reliability and performance problems facing the Internet. Just how big?  

• We have in excess of 15 Terabits of network transit capacity
• We operate 300+ Points-of-presence around the world
• We serve more traffic than Twitter, Amazon, Apple, Instagram, Bing, & Wikipediacombined
• Anytime we push code, it immediately affects over 200 million internet users
• Every day, up to 20,000 new customers sign-up for Cloudflare service
• Every week, the average Internet user touches us more than 500 times

We are looking for talented Software Engineers to build and develop the platform which makes Cloudflare customers place their trust in us.  Our Software Engineers come from a variety of technical backgrounds and have built up their knowledge working in different environments. But the common factors across all of our reliability-focused engineers include a passion for automation, scalability, and operational excellence.  Our Infrastructure Software Systems and Automation team focuses on the automation to scale our infrastructure.

Our team is well-funded and focused on building an extraordinary company.  This is a superb opportunity to join a high-performing team and scale our high-growth network as Cloudflare’s business grows.  You will build tools to constantly improve our scale and speed of deployment.  You will nurture a passion for an “automate everything” approach that makes systems failure-resistant and ready-to-scale.   

Cloudflare Software Engineers focus on automating our infrastructure installations and decommissions at scale.  We enable our Data Centre Engineering teams by allowing them to install new data centers, replace servers and networking in existing data centers as quickly and efficiently as possible while not impacting existing infrastructure and customer services.  While our focus is on automation and accurate asset tracking, there is an element of ongoing operational support of Data Center Engineers and other teams.  We also review upcoming hardware changes and update automation and configuration management to cater to these advances.

Many of our Software Engineers have had the opportunity to work at multiple offices on interim and long-term project assignments. The ideal Software Engineering candidate has strong knowledge of Python and Golang, with Rust an advantage. As we are automating server and networking installations, knowledge of Linux, Hardware and Networking is ideal.  We prefer to hire experienced candidates; however raw skill trumps experience and we welcome strong junior applicants.

Requisite Skills

• Intermediate level software development skills in Python and Shell scripting
• 5 years of relevant Development experience
• Strong skills in network services, including Rest APIs and HTTP

Examples of desirable skills, knowledge and experience

• 5 years of relevant work experience
• Linux systems administration experience
• Experience with Kubernetes and docker
• Tooling and automation development experience
• Network fundamentals DHCP, ARP, subnetting, routing, firewalls, IPv6
• Configuration management systems such as Saltstack, Chef, Puppet or Ansible
• SQL databases (Postgres or MySQL)
• Time series databases (OpenTSDB, Graphite, Prometheus)
• The ability to understand service and device metrics and visualize them using Grafana

Bonus Points

• Experience programming in Rust, Go or with Django
• Experience with continuous / rapid release engineering
• Experience developing systems that are highly available and redundant across regions
• Performance analysis and debugging with tools like perf, sar, strace, dtrace
• Experience with the Linux kernel and Linux software packaging
• Internetworking and BGP experience
• Key/Value stores (Redis, KyotoTycoon, Cassandra, LevelDB)
• Load balancing and reverse proxies such as Nginx, Varnish, HAProxy, Apache

Some tools that we use

• Netbox
• Apache Airflow 
• Salt
• Docker, Kubernetes
• Nginx
• Python
• Django
• PostgreSQL
• Redis
• Prometheus

Available locations: Lisbon 

Cloudflare helps build the future of the Internet. The Emerging Technology and Incubation (ETI) team invents, launches, and brings to market the technologies required to reach that goal. ETI ships software that changes the Internet. The world's fastest DNS resolver, 1.1.1.1, Cloudflare WARP, Email Routing, Radar, Cloudflare Workers, D1, R2, and Workers AI are examples of our launches.

The team members in ETI make this possible. The group consists of engineers, product managers, developer advocates and researchers who share a common passion for helping build a better Internet. The ETI organization encourages individual team members to be ambitious and bold in how we find and solve problems. We move quickly and shape our products based on customer usage and feedback, while leveraging the massive scale and reliability of our global network.

ETI also helps drive our Innovation Weeks at Cloudflare and contributes with new products, features, and visions for helping build a better Internet. Doing that requires all of ETI to execute on releases that customers will use today, tell our story as part of Cloudflare’s larger mission, and to build products that allow Cloudflare’s customers to realize that 1+1 can equal 3 when using all of these features together.

We are looking for a Systems Engineer to join our Cloudflare Workflows’ team. You will work with a team of passionate, talented engineers that are building the systems that decentralize applications deployed on millions of sites, services and applications. You will play an active part in shaping product features based on what’s technically possible. You will change the way people build applications. Furthermore, you will make sure our company hits our ambitious goals from an engineering standpoint.

You bring a passion for meeting business needs by building technical, innovative solutions. You excel to understand how big-picture goals inform technical details. You thrive in a fast-paced iterative engineering environment.

Examples of desirable skills, knowledge and experience:

• Bachelor’s degree in Computer Science, Engineering, or a related field;
• Proven experience in software development (+3 years), with a strong focus on TypeScript (or JavaScript) programming language;
• Solid understanding of systems engineering principles and practices;
• Strong problem-solving skills and attention to detail;
• Excellent communication and interpersonal skills, with the ability to work effectively in a team environment;
• Passion for learning and exploring new technologies;
• Creative thinker with the ability to propose innovative solutions to complex problems;
• An operational mindset - we don't just write code, we also own it in production;
• Experience with version control systems such as Git.

Bonus Points:

• Experience with WebAssembly, Rust or Go;
• Some understanding of the Cloudflare developers platform (Workers, Durable Objects, Queues, etc) and V8 isolates;
• Experience building high performance distributed systems;
• Knowledge of SQL;
• Previous experience working in an Agile environment;
• Contributions to large open source projects.

At Acuity Scheduling, we transform how businesses manage their time. As a market leader serving over 250,000 businesses globally and processing hundreds of millions of appointments annually, we are committed to creating seamless and powerful solutions for our customers. Our mission is clear: empower businesses and individuals to make the most out of their time.

We are looking for a motivated Customer Support Advisor to join our remote team in Ireland. As a member of our team, you'll not only solve problems—you'll enhance our brand, identify opportunities for improvement, and become an important advocate for our customers' success.

This remote role reports to an Acuity Scheduling Customer Support Team Lead. You will begin on Tuesday February 18, 2025. We are looking for candidates located in Ireland only. All shifts are assigned on a rotating 6 month basis driven by how and when our customers contact us for assistance.

If you excel in dynamic environments, enjoy solving complex puzzles, and are passionate about providing exceptional support, this is the role for you.

You'll Get To…

• Handle live chat and email support for customers, navigating everything from straightforward inquiries to complex, consultative scenarios with efficiency and care.
• Apply your problem-solving skills to resolve ambiguous and challenging issues, ensuring customers receive the best possible experience in every interaction.
• Master New Features and Tools — Stay up to date with new product features and adapt to new processes. Provide feedback to improve our offerings and help shape future innovations.
• Work with your team to share knowledge, refine processes, and enhance the customer experience. We believe in working together to solve challenges.
• Maintain high standards of quality and efficiency in your support interactions, meeting set targets for productivity and quality.

Who We're Looking For

• You're able to work a fast-paced role with a set schedule of 40 hours per week, including weekend and holiday shifts when needed, to support our global customer base.
• You bring the ability to express complex solutions clearly and concisely, with strong writing skills and an eye for detail.
• You excel at identifying the cause of problems and findinb efficient solutions.
• You thrive in an independent work-from-home setting but are always eager to collaborate and learn from your team.
• 1+ years of experience in a customer service type position. While prior experience in a customer support role is beneficial, we're especially looking for candidates who have experience working with customers—whether through previous roles in sales, hospitality, retail, education, healthcare, event coordination, coaching, or any other customer-facing position.
• A quiet, dedicated workspace with a door, ergonomic chair, desk, and reliable internet connection is necessary for success in this role.

You won't just answer questions—you'll handle diverse and evolving challenges, improve our customer experience, and be part of a creative team that's always looking for new ways to improve. If you're up for the challenge, we want to hear from you.

The Acuity Scheduling Advisor role is more than just a job; it's an opportunity to work with a world-class team and contribute to a product that helps businesses succeed.

Benefits & Perks

About Squarespace

Squarespace is a design-driven platform helping entrepreneurs build brands and businesses online. We empower millions of customers in more than 200 countries and territories with all the tools they need to create an online presence, build an audience, monetize, and scale their business. Our suite of products range from websites, domains, ecommerce, and marketing tools, as well as tools for scheduling with Acuity and creating and managing social media presence with Bio Sites and Unfold. Our team of more than 1,500 is headquartered in bustling New York City, with offices in Dublin, Ireland, Aveiro, Portugal, and coworking spaces in the UK, Netherlands, and Australia. For more information about our company culture, visit www.squarespace.com/about/careers.

Our Commitment 

Today, more than a million people around the globe use Squarespace to share different perspectives and experiences with the world. Not only do we embrace and celebrate the diversity of our customers, but we also work toward the same in our employees. At Squarespace, we are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity or expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or other class protected by applicable law. We are proud to be an equal opportunity workplace.

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Do you have a passion for building software that truly makes a difference? Are you motivated by creating the best experience for customers and making their lives easier? We'd love to talk to you! We're looking for someone to join our Product Engineering team at Sendle—a team grounded in values of collaboration, problem-solving, trust, growth, and learning.

About the tech

We believe in striking a balance between using the right tool for the job and keeping our architecture simple. Our tech stack consists of Ruby, Elixir, React, Postgres, Redis, and Kafka. We use an automated, pull request-based, continuous integration and feedback workflow. All engineers can deploy to production and we do so several times a day.

A bit about us

Sendle helps small businesses thrive by making parcel delivery simple, reliable, and affordable. We’re a B Corp and Australia’s first 100% carbon-neutral delivery service, to create a simple, user-friendly service that levels the playing field for small businesses.

Sendle is a fast-growing business with bold ambitions. We have made huge strides towards our goal of becoming the largest SMB eCommerce courier in the World, moving from a single-country operation in Australia to a successful launch and operation in the US and Canada. We also launched major partnerships with eBay and Shopify. Our work has a real impact: by powering eCommerce logistics, our software is helping real-world businesses deliver real parcels to their customers; this is more than just records in a database.

About the team

We are a team full of passionate, self-confessed nerds and general geeks. We laugh together, celebrate together, and we make wacky emojis together. Everyone truly brings their entire self to work.

We are a 100% remote engineering team and have been since the beginning, with members all around Australia. Sendle is a trusting and flexible workplace, making it a great fit for engineers who know it’s the results that matter, not time spent at the keyboard.

You can listen to this podcast with our VP of Engineering, Claire Tran, on taking small, meaningful steps into leadership.

How you'll spend your time

Engineers work in cross-functional product teams with designers, customer support, marketing, and logistics experts. At Sendle you might work on projects such as integrating with an eCommerce platform, improving the way customers manage their parcels, or integrating and connecting courier networks in innovative ways.  That means crafting solutions that are well-architected, robust, and scalable, finding the sweet spot between simplicity and maintainability.

Let's talk about you

We’re looking for someone who:

• Is excited to build an environmentally sustainable courier business and solve customer problems
• Loves working in a team and supporting team members
• Has worked on production applications
• Has good written and spoken communication skills
• Is hungry to learn and try new things, as well as contribute to knowledge sharing

And may have one or more of these (though not required):

• Knows their way around SQL and PostgreSQL
• Frontend experience with React, TypeScript or another modern JavaScript framework
• Experience with Ruby or Elixir, enough to be able to jump into a couple mid-sized code bases and find your way around

What we’re offering

• The chance to work with a creative team in a supportive environment
• A generous personal development budget
• You are able to create your own work environment, connecting to a remote team from anywhere in Australia
• EAP access for you and your immediate family, because we care about your wellbeing
• Dedicated study time for topics that motivate you. For example, we have a group learning Rust together
• Options through participation in Sendle’s ESOP

What matters to us

We believe that our culture is one of our most important assets. We have 5 key values that we look for in every member of our team.

• Humble - We put others first. We embrace and seek feedback from others.

• Honest - We speak gently but frankly. We take ownership of our mistakes and speak the truth.

• Happy - We enjoy the journey. We are optimistic and find opportunities in all things.

• Hungry - We aspire to make a difference. We aim high, step out of our comfort zones and tackle the hard problems.

• High-Performing - We relentlessly deliver. We know the goal and work fearlessly towards it.

Legally, we need you to know this: 

We are an equal-opportunity employer and value diversity. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. 

If you require accommodations due to a disability to participate in the application or interview process, please get in touch with our team at careers@sendle.com to discuss your needs.

But it’s important to us that you know this:

We strongly believe that diversity of experience contributes to a broader collective perspective that will consistently lead to a better company and better outcomes. We are working hard to increase the diversity of our team wherever we can and we actively encourage everyone to consider becoming a part of it.

If you want to be a part of something remarkable, we’re excited to hear from you.

Interested in knowing more? Check us out on our Careers Page, Being Carbon Neutral, and LinkedIn.

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Available locations: Lisbon, Portugal, London, United Kingdom, Austin, United States

What you'll do

As a Senior Systems engineer in the WARP team you will join a team that works on the backend system that allows our customers to manage their devices via our Zero Trust Network solution. 
In this role, you will work on the design, capacity planning, development, maintenance and enhancement of features that make our WARP and Zero Trust product, such as Device Posture, Orchestration and Notification.

We are looking for engineers that are versatile and display leadership qualities capable of setting technical direction of the product, with a focus on growth, scalability and high-availability.
You will support the management team on the planning, priority, deadlines and deliverables of solutions to our customers requirements.

Examples of desirable skills, knowledge and experience

• At least 3 years of experience of technical leadership
• Experience managing high available systems with disaster recovery support.
• Experience in at least of the following languages: Go, Rust
• Experience in Typescript
• Experience designing and integrating RESTful APIs at scale
• Knowledge of SQL and common relational database systems such as PostgreSQL and MySQL
• Knowledge on distributed NoSQL databases
• Excellent debugging experience and optimization skills
• Experience with Kubernetes

Responsibilities

• Design, develop, test, deploy, maintain, and enhance large scale software solutions.
• Provide technical leadership to the team projects and objectives
• Influence a team of engineers, coach and mentor a distributed team.
• Support the management team on the strategy and roadmap of the team, identifying opportunities and critical projects for the success of the team and product.
• Facilitate alignment and clarity across the Zero Trust teams on goals, outcomes, and timelines.
• Support on the management of project priorities, deadlines, and deliverables.

Hiring Locations: Austin Texas, Atlanta, Denver, New York City, San Francisco, Seattle, or Washington D.C.

About the Role (or What you'll do)

Cloudflare operates a large global network spanning hundreds of cities (data centers). You will join a team of talented network engineers who are building software solutions to improve network resilience and reduce operational toil.
This position will be responsible for the technical operation and engineering of the Cloudflare's core data center network, including the planning, installation and management of the hardware and software as well as the day-to-day operations of the network. The core network supports our critical internal needs such as databases, high volume logging, and internal application clusters. This is an opportunity to be part of the team that is building a high­-performance network that is accessible to any web property online.

You will build tools to automate operational tasks, streamline deployment processes and provide a platform for other engineering teams to build upon. You will nurture a passion for an “automate everything” approach that makes systems failure-resistant and ready-to-scale. Furthermore, you will be required to play a key role in system design and demonstrate the ability to bring an idea from design all the way to production.

Examples of desirable skills, knowledge and experience

• 5+ years of relevant Network/Site Reliability Engineering experience
• BA/BS in Computer Science or equivalent experience
• Solid foundation on configuration management frameworks: Saltstack, Ansible, Chef
• Experience with NX-OS, JUNOS, EOS, Cumulus, or Sonic Network Operating Systems 
• Solid Linux systems administration experience
• Linux networking - iproute2, Traffic Control, Devlink, etc. 
• Strong software development skills in Go and Python

Bonus Points

• Deep knowledge of BGP and other routing protocols
• Workflow Management (AirFlow, Temporal)
• Open Source Routing Daemons (FRR, Bird, GoBGP)
• Experience with bare metal switching
• Experience with network programming in C, C++ or rust
• Experience with the Linux kernel and Linux software packaging
• Strong tooling and automations development experience
• Time series databases (Prometheus, Grafana, Thanos, Clickhouse) 
• Other Tools - Kubernetes, Docker, Prometheus, Consul

Compensation

Compensation may be adjusted depending on work location and level. 

• For Colorado-based hires: Estimated annual salary of $137,000 - $187,000.
• For New York City-based and California (excluding Bay Area) and Washington hires: Estimated annual salary of $154,000- $208,000.
• For Bay Area-based hires: Estimated annual salary of $162,000 - $218,000.

Equity

This role is eligible to participate in Cloudflare’s equity plan.

Benefits

Cloudflare offers a complete package of benefits and programs to support you and your family.  Our benefits programs can help you pay health care expenses, support caregiving, build capital for the future and make life a little easier and fun!  The below is a description of our benefits for employees in the United States, and benefits may vary for employees based outside the U.S.

Health & Welfare Benefits

• Medical/Rx Insurance
• Dental Insurance
• Vision Insurance
• Flexible Spending Accounts
• Commuter Spending Accounts
• Fertility & Family Forming Benefits
• On-demand mental health support and Employee Assistance Program
• Global Travel Medical Insurance

Financial Benefits

• Short and Long Term Disability Insurance
• Life & Accident Insurance
• 401(k) Retirement Savings Plan
• Employee Stock Participation Plan

Time Off

• Flexible paid time off covering vacation and sick leave
• Leave programs, including parental, pregnancy health, medical, and bereavement leave

Available locations: Lisbon 

Cloudflare helps build the future of the Internet. The Emerging Technology and Incubation (ETI) team invents, launches, and brings to market the technologies required to reach that goal. ETI ships software that changes the Internet. The world's fastest DNS resolver, 1.1.1.1, Cloudflare WARP, Email Routing, Radar, Cloudflare Workers, D1, R2, and Workers AI are examples of our launches.

The team members in ETI make this possible. The group consists of engineers, product managers, developer advocates and researchers who share a common passion for helping build a better Internet. The ETI organization encourages individual team members to be ambitious and bold in how we find and solve problems. We move quickly and shape our products based on customer usage and feedback, while leveraging the massive scale and reliability of our global network.

ETI also helps drive our Innovation Weeks at Cloudflare and contributes with new products, features, and visions for helping build a better Internet. Doing that requires all of ETI to execute on releases that customers will use today, tell our story as part of Cloudflare’s larger mission, and to build products that allow Cloudflare’s customers to realize that 1+1 can equal 3 when using all of these features together.

We are looking for a Systems Engineer to join our AI Gateway team. You will work with a team of passionate, talented engineers that are building innovative products that bring security and speed to millions of internet users each day. You will play an active part in shaping product features based on what’s technically possible. Furthermore, you will make sure our company hits our ambitious goals from an engineering standpoint.

You bring a passion for meeting business needs while building technically innovative solutions, and excel at shifting between the two—understanding how big-picture goals inform technical details, and vice-versa. You thrive in a fast-paced iterative engineering environment.

Examples of desirable skills, knowledge and experience:

• Bachelor's degree in Computer Science, Engineering, or a related field;
• Proven experience in software development, with a strong focus on TypeScript programming language;
• Experience with Rust or Go and some understanding of the Cloudflare Workers platform is an added bonus;
• Solid understanding of systems engineering principles and practices;
• Experience with version control systems such as Git;
• Strong problem-solving skills and attention to detail;
• Excellent communication and interpersonal skills, with the ability to work effectively in a team environment;
• Passion for learning and exploring new technologies;
• Creative thinker with the ability to propose innovative solutions to complex problems;
• An operational mindset - we don't just write code, we also own it in production;
• Previous experience working in an Agile environment is a plus;
• Good understanding of how Browsers and how their underlying technologies work;
  
  

Bonus Points:

• Experience building high performance distributed systems;
• Contributions to large open source projects.

As both a people and program manager for a Customer Operations PMO, you'll oversee projects and programs delivering support features and improvements, and collaborate with Product, Engineering, and Operations to drive substantial improvements to both the customer experience and our Customer Operations team as we scale.

You will be based hybrid in our New York City headquarters or work remotely in an approved US location. You will report into our Director of Support Platforms within Customer Operations.

You'll Get To…

• Manage a team of project and program managers, coaching and enforcing project methodology, resolving blockers, and facilitating team development
• Manage the portfolio of the PMO as a whole, balancing the workload of team members, and being responsible for overall delivery
• Communicate progress, interdependencies, and change management needs with Customer Operations leadership
• Develop a system of tools, processes, and practices that ensure a smoothly running project delivery team
• Collaborate with Customer Operations leadership to prioritize initiatives and manage resources throughout the project lifecycle - from requirements and planning, to rollout and measurement
• Reserve bandwidth to personally manage projects, and to step in and assist in managing your team members' projects as needed
• Partner with cross-functional teams such as Engineering, Product, Analytics, Design, and Operations to improve Customer Operations efficiency

Who We're Looking For

• Minimum 5 years of project management experience, related to software, web technology, or business systems
• Minimum 2 years of managing a team of project managers
• Expertise in JIRA, or relevant tracking tools
• Analytical experience using KPI measurement to improve workflows
• Ability to handle multiple competing priorities in a fast-paced environment
• Comfortable with scrum methodology, program management methodologies and ability to drive process efficiencies
• Ability to track, mitigate risk, manage complex processes, and a desire to collaborate with multiple teams and multiple projects.
• A natural strategic problem-solver. You are comfortable with ambiguity and overcoming impediments to deliver

Benefits & Perks

• A choice between medical plans with an option for 100% covered premiums
• Health Savings Account with Squarespace funding
• Fertility and adoption benefits
• Supplemental Insurance plans
• Headspace mindfulness app subscription
• Global Employee Assistance Program (available January 2025)
• Retirement benefits with employer match
• Flexible paid time off
• 20 weeks for parental leave and up to 12 weeks to care for an ill family member
• $100 per month remote Stipend
• Access to supplemental insurance plans for additional coverage
• Education reimbursement
• Employee donation match to community organizations
• 6 Global Employee Resource Groups (ERGs)

Cash Compensation Range: $135,500 - $239,200 USD

The base salary for this position will vary based on job-related criteria including relevant skills, experience, and location, among other factors.

In addition to the cash compensation above (which includes base salary and, where applicable for eligible roles, may include on-target commissions or overtime pay), Squarespace employees are eligible to receive an incentive award as part of their total compensation.

About Squarespace

Squarespace is a design-driven platform helping entrepreneurs build brands and businesses online. We empower millions of customers in more than 200 countries and territories with all the tools they need to create an online presence, build an audience, monetize, and scale their business. Our suite of products range from websites, domains, ecommerce, and marketing tools, as well as tools for scheduling with Acuity and creating and managing social media presence with Bio Sites and Unfold. Our team of more than 1,500 is headquartered in bustling New York City, with offices in Dublin, Ireland, Aveiro, Portugal, and coworking spaces in the UK, Netherlands, and Australia. For more information about our company culture, visit www.squarespace.com/about/careers.

Our Commitment

Today, more than a million people around the globe use Squarespace to share different perspectives and experiences with the world. Not only do we embrace and celebrate the diversity of our customer base, but we also strive for the same in our employees. At Squarespace, we are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity or expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or other class protected by applicable law. We are proud to be an equal opportunity workplace.

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