Job Description

We are hiring a Product Solution Manager as part of the Dragonboat Product team with a focus on guiding our customers in bringing relevant Dragonboat capabilities and modules to their product and portfolio operating workflows to enable effective decisions and faster customer and business outcomes. 

This is a customer facing role where you work with customers 80% of the time and lend your knowledge and expertise to guide them to success. You will be working closely with the customer success team, sales team, and other revenue teams.

Responsibilities

• Partner with customers in building rapid and incremental product activation and adoption roadmaps based on their readiness and product operating model maturity. 

• Demo and guide power users on how to set up, configure and use Dragonboat products throughout their product operating model to achieve value, supporting sales, CSM / relationship manager

• As needed, effectively guide our customers on best practices around product operations, product portfolio management, OKRs and change management to speed up adoption and customer time to value. This may be done per customer or in webinar, community format

• As part of the product team, monitor the success of onboarding and adoption to strategize adoption (Customer Engagement) roadmaps that maximize overall outcomes

• As part of the product team, working with sales, success and support to strategize and prioritize feature enhancements. 

• Drive continuous process improvement for efficiency and quality of product onboarding, adoption and general product operating process. 

Qualifications

• 5+ years of experience in portfolio management, product operations, program management or similar areas. 

• Change management experience e.g. changing operating models, lead process changes or introducing broad impact tools, is strongly preferred. 

• Strong experience in Product portfolio management and product ops.

• Strong experience in agile product program management, PDLC.

• Client management/ consulting/ customer facing experience.

• Proficient knowledge of common task tools, e.g. Jira, Azure Dev ops, Rally, etc. 

• Effective communication and presentation skills at both exec level and team level.

• Excellent time management and being able to handle multiple deadlines simultaneously.

• Outcome focused approach in planning/ prioritizing work.

• Adaptable, thrive in fast paced environment.

• Team player, curious learner, proactive.

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Job Description

The role:

• Managing, nurturing, and converting inbound leads into sales opportunities.
• Identifying strong potential prospects using initiative and creativity, to generate outbound lead opportunities.
• Educating prospects on Dragonboat’s value proposition in a clear and cohesive manner, adhering to and proactively researching best practices for outreach.
• Understanding how Dragonboat can meet customer needs in various business verticals and for different customer personas.
• Overcoming objections from prospective customers, including non-responsive contacts.
• Building relationships with prospective buyers and contacts within their organizations.
• Mapping enterprise accounts alongside Enterprise Sales.
• Maintaining well-organized, up-to-date, and accurate sales information and activity reports in Pipedrive.
• Meeting group and team objectives while working towards Dragonboat’s sales goals and profitability.

Qualifications

You’re a good fit for us if…

• You have strong B2B prospecting experience. You've spent at least 2 years successfully generating interest and booking intro meetings, whether in the software space or otherwise.
• You read press releases, industry news, and Linkedin like a detective - searching for angles, reading between the lines, building relationships, and delivering value for prospects long before they’ve agreed to the first meeting. 
• You love the chase, and the thrill of the “yes”
• You see unopened emails as clues to drive more effective messaging. 
• You are ambitious. You have a desire to continue your career growth on the sales track and eventually become an Account Executive, managing the full sales cycle for a defined territory / book of business.
• You are a strong communicator. You will regularly be interacting with senior level executives from some of the largest companies in the world -- your written, verbal and presentation skills need to be on-point.
• You are organized. You'll be busy helping our sales team close major deals -- and you'll need to keep yourself focused and on task.
• You are growth-minded. Our business is rapidly evolving and we want you to do the same. We will give you the training, tools and guidance necessary to succeed in a fast-paced environment; it's up to you to apply that to learn and grow with us.
• You are driven and goal-oriented. You will have specific KPIs by which we will measure your productivity on a consistent basis. You should be eager and hungry to exceed those goals (and be compensated accordingly!)

Nice to haves:

• A university or college degree in a business-related field will help you talk shop with prospects, but isn’t required
• Knowledge of product management and the product lifecycle is also helpful
• Extensive knowledge of sales navigator and other linkedin prospecting tools (Dux-Soup, Apollo.io, etc) will help you outperform the other guys

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Job Description

Dragonboats’s sales team is growing, and we’re seeking a passionate and entrepreneurial Account Executive to help the company scale. The ideal candidate will have a proven track record of success selling complex SaaS solutions to mid-market and enterprise organizations and will have experience navigating organizations with multiple buyers.

You’ll bring credibility and relationships to bear as you expand trials and build a pipeline. Working with technical counterparts and directly with the leadership team, you’ll be central in building the company and its function, fostering a customer-centric culture that will drive the company into its next stage of growth.

Responsibilities:

• Build and maintain strong relationships with key decision makers and influencers, including chief product officers, VPs of product management, program managers, agile transformation teams, or related technical buyers.

• Prospect into medium to large-sized companies while managing an efficient sales process

• Conduct strategic conversations with executives and technical stakeholders to understand their business challenges and recommend solutions that meet their specific needs.

• Navigate complex organizations to get to the right people and help them build a business case. 

• Extra points for experience selling an unknown product in a new category in which buyers are used to known products in known categories. 

• Collaborate with cross-functional teams, including marketing, product, and customer success, to drive growth and achieve common goals.

• Stay current on industry trends and market dynamics, and share insights with the broader sales and product teams.

Qualifications

*If you don't think you meet all of the criteria below but still are interested in the job, please apply. Nobody checks every box—we’re looking for candidates who are particularly strong in a few areas and have some interest and capabilities in others.*

• 3+ Years in a closing Role (mix of mid-market and enterprise)

• SaaS sales experience, with a proven track record of closing five and six-figure deals while exceeding sales targets.

• Strong understanding of the product development and delivery process and experience selling to product management, product operations and transformation teams.

• Excellent communication, negotiation, and interpersonal skills.

• Ability to work independently and as part of a team, with a strong sense of urgency and drive.

• Bachelor's degree or equivalent experience.

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Job Description

We are hiring a Product Solution Manager as part of the Dragonboat Product team with a focus to educate, demo, onboard and guide Dragonboat product adoption for customers to achieve value quickly and incrementally.

This is a cross functional role and partners very closely with the customer success team, sales team and other revenue teams.

Responsibilities

• Demo and guide customers on how to set up, configure and use Dragonboat products throughout their product operating model to achieve value, supporting sales, CSM / relationship manager

• As needed, effectively guide our customers on best practices around product operations, product portfolio management, OKRs and change management to speed up adoption and customer time to value. This may be done per customer or in webinar, community format

• As part of the product team, monitor the success of onboarding and adoption to strategize adoption (Customer Engagement) roadmaps that maximize overall outcomes

• As part of the product team, working with sales, success and support to strategize and prioritize feature enhancements. 

• Drive continuous process improvement for efficiency and quality of product onboarding, adoption and general product operating process.

Qualifications

• 5+ year of experience in product management, product operations, program management or similar areas. 

• Strong experience in Product portfolio management, product ops, change management

• Strong experience in agile product program management, PDLC

• Client management/ consulting/ customer facing experience

• Proficient knowledge of common task tools, e.g. Jira, Azure Dev ops, Rally, etc. 

• Effectively communication and presentation skills at both exec level and team level

• Excellent time management and being able to handle multiple deadlines simultaneously

• Outcome focused approach in planning/ prioritizing work

• Adaptable, thrive in fast paced environment

• Team player, curious learner, proactive 

See more jobs at dragonboat Inc.

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