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Lightspeed Human Capital Management Inc.




Lightspeed Human Capital Management Inc. is hiring a Remote Community Manager - Cloud Native - North America

Job Description

In this role you will define and implement programs that:
•    Engage and educate new users getting started with OPA
•    Highlight awesome contributions from members of the community
•    Gather community feedback and guide the direction of the project
•    Measure community growth, use case adoption, and more

In this role you will also;
•    Support OPA maintainers by helping triage and prioritize GitHub issues
•    Help troubleshoot and reproduce bugs raised on GitHub and other mediums
•    Work closely with engineering, product, and marketing teams 

Qualifications

You might be a good fit for this role if you have:
•    3-5 years of experience working in the cloud technology space
•    2+ years in a technical role (e.g., development, QA, system administration, etc.) or equivalent experience
•    Experience building communities and focusing on the people over the technology
•    Passion for helping others be successful
•    Excellent written and verbal communication skills

Additional experience that would be nice to have:
•    Experience building and managing web platforms
•    Experience in developer advocacy or developer relation roles
•    Familiarity with the CNCF ecosystem
•    Experience contributing to open source projects

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Lightspeed Human Capital Management Inc. is hiring a Remote Content Marketing Manager - Cloud Native - North America, EMEA

Job Description

We are looking for a talented content marketing manager with deep writing and editing experience to join our growing team.

As a content marketing manager, you will be responsible for producing high-quality content that resonates with our technical audience. You will work hands-on with engineering, product, and marketing teams to own our editorial calendar and create blog posts, case studies, white papers, technical articles, and reports.

If you are a passionate storyteller and excited about owning the content strategy for a fast moving open-source company, then this is a great opportunity for you!

Responsibilities:

  • Own the editorial calendar across our website, blog, and resources library
  • Use editorial oversight to establish a single voice for our client
  •  Suggest creative content ideas that will resonate with our audience
  • Lead external writers by directing, managing, and editing their deliverable
  • Manage the blog, write and edit articles
  •  Interview users and customers to write case studies
  • Write and review content for third party publications

Qualifications

  • You are highly creative and able to transform deeply technical topics into engaging, informative, and interesting educational content
  • You have 3+ years of work experience in writing, and editing content
  • You are a strong communicator, well organized, and have excellent writing skills
  •  You are comfortable and familiar with the cloud-native ecosystem
  • You have a passion for open source (or at least a genuine interest)
  • You have publicly available writing samples
  •  You are highly proficient and fluent in English

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Lightspeed Human Capital Management Inc. is hiring a Remote (Remote) Developer Advocate - Cloud Native, Security, and Service Mesh space - North America, EMEA

Job Description

As a Developer Advocate you will engage with our user and contributor community to help drive its growth. In this highly technical role, you will be an ecosystem influencer and champion of users’ needs. You will work to build relationships and deeply understand and improve people’s adoption journeys by driving activities ranging from inspiring users with the latest technology advancements and best practices to identifying and removing the friction points getting in their way.

•    Accomplished public speaker willing to speak at conferences, Meetups, and other relevant engagements.
•    Technical writer with a track record of editorial and educational content
•    Referenceable social media persona.
•    Autonomous, yet highly collaborative, comfortable in a remote work culture using the tools associated with such a culture.
•    Open source software advocate with contributions on GitHub.
•    Comfortable coding and hacking on Docker and Kubernetes in an enterprise environment.
•    Experience with Rancher, Mesos, and other technologies that out solution integrates with

Qualifications

•    Blogging, hacking, coding, demonstrating, documenting, educating, speaking, advocating
•    Connect with user group members, online and in person, to build personal relationships and understand their needs, usage, journeys, and barriers to adoption
•    Produce high quality technical “how-to” content (blogs, webinars, talks) addressing common user needs, latest technology advances, and emerging best practices
•    Present at meetups, webinars, conferences, and other ecosystem events
•    Provide structured feedback to Product Management to guide product evolution
•    Write code where required to support how-to content or presentations
•    Build and nurture relationships with influencers and open source leaders
•    Support our user group through regular office hours and community channels & forum
•    Tweet, create blog posts and other social media to your ideas and grow your ecosystem influence
•    Monitor user group growth and health, tracking metrics and running regular user group surveys
•    Seek out an understanding of the friction points getting in users’ way and launch & own programs to remove them
•    Produce case studies, webinars, and podcasts featuring real users
•    Travel regularly (post-pandemic) within the US, and occasionally internationally, to attend or present at conferences, workshops, meetups, and other ecosystem events
 

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Lightspeed Human Capital Management Inc. is hiring a Remote (Remote) Technical Writer - Cloud Native - North America, EMEA

Job Description

Our clients' documentation must reflect the high-quality standards they follow when building our solutions. Pursuing this goal, our client is looking for a technical writer to help  create the best user experience for both beginners discovering their products and experts looking for advanced configuration options.

  • Design and write documentation for our products
  • Work with the engineering team to make the products easier to use and to ensure usability stays at the heart of the design
  • Select appropriate medium for message or audience
  • Standardize content across platforms and media
  • Leverage users’ feedback to improve the documentation
  • Write and review technical articles, blog posts, and talks

Qualifications

  • You have proven, successful experience in writing technical documentation for popular software
  • A passion for teaching and explaining high-level and technical concepts
  • A powerful team spirit: 
  • Extreme focus on meeting goals
  • A creative mind who loves to share: while accomplishing goals requires focus, we do not work in silos; innovating and sharing matter to us
  • Anything from serious interest to a definite passion for Open Source
  • Whatever your native language is, you are fluent in English

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Lightspeed Human Capital Management Inc. is hiring a Remote Product Marketing Manager – Cloud Native – USA Remote

Job Description

As a Product Marketing Manager you will be responsible for the narrative of our clients’ open source and commercial products by creating clear and compelling positioning and messaging, and educating and evangelizing the market. You’ll work closely with marketing and sales teams by equipping them with sales tools and marketing material to position the product, business benefits, and competitive differentiation while working with cross-functional teams to launch new products to market.

  • Develop our clients’ product positioning, value proposition and messaging that differentiates our products from other competitive products in the market
  • Create key product collateral assets that help explain our products, solutions and services offerings (technical presentations, white papers, case studies, presentations, blogs, videos)
  • Gather competitive intelligence about other commercial and open-source products and drive competitive analysis and positioning
  • Communicate the vision and value of new products to the sales team and develop sales tools that facilitate the selling process
  • Support the development of marketing communications across different channels
  • Work closely with industry analysts to participate in and influence their reporting on the industry
  • Produce compelling external-facing content, including thought leadership content, customer stories, webinars, data sheets, solution guides
  • Drive compelling product launches and marketing campaigns
  • Work with ecosystem partners to create joint value proposition documents and partner collaterals
  • Participate in technical aspects of go-to-market (GTM) engagements like roadshows, workshops, webinars, solutions demos, and industry and partner events
  • Synthesize customer feedback to discover emergent needs and trends that lead to innovative solutions.
  • Connecting with customers and users of our solutions to define customer testimonials and case studies

 

Qualifications

  • 5+ years Successful experience with technical software products, either as product marketer, content marketer or business developer
  • You’re innately passionate about open source technologies and their communities
  • Good understanding of data center infrastructure and related businesses
  • Excellent people and project management skills to interact and organize teamwork across functional teams and third parties.
  • Standing-out written communication and presentation skills
  • Capability and experience in engaging with prospects, clients, media, influencers and partners at all levels, including DevOps and C-levels
  • A very strong team spirit: we believe that the quality of our team is the number one asset of the Company
  • Extreme focus on meeting goals: we are fast growing, but this is just the beginning; we are an industry leader that strives for perfect execution
  • Anything from a serious interest to a definite passion for Open Source
  • Whatever your native language is, you have solid skills in English (French is a plus)

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