Zipline is 100% remote and accepts applicants from Canada & the US.
At Retail Zipline, our core mission is to improve the lives of retail workers. Retail is one of America's most populous workforces but also one of the most underserved. Through Zipline, we can touch on one in four American workers who are often minority, women, and working part-time while studying or taking care of the family. With Zipline, they can feel more connected to the brand’s mission, understand what’s expected of them, and be more successful in their jobs, all while driving business success and empowering brands to reach their vision.
But transforming the way brick-and-mortar retailers operate won’t happen overnight. We need your help to improve the way that this 4.4 trillion dollar industry communicates with its store employees. Today, retailers rely upon cumbersome, slow, and inefficient systems. But we want to change that with Zipline’s cutting-edge retail operations platform.
And, we’re already making a ton of progress. In 2020, during one of the toughest retail environments even, we tripled our sales and added these brands to our list of customers: Speedway, QuikTrip, American Eagle Outfitters, Hy-Vee, Sephora, L.L.Bean, and Fjallraven, among many more. They join customers such as GAP, LEGO, BevMo!, LUSH, Torrid, and more, that have been using Zipline to drive store execution. In fact, we now have more than 23,000 stores and hundreds of thousands of users on the platform.
We’re hiring a Customer Support Specialist who wants to help us continue to deliver the responsive, friendly, first-class customer service that our customers love and appreciate! If you are an empathetic, friendly person who is passionate about providing best-in-class customer support, then you are whom we’re looking for!
Responsibilities:
Competencies:
More about you:
What's In It for You:
We value diversity of all kinds and are committed to building a diverse and inclusive workplace where we learn from each other. We are an equal opportunity employer and welcome people of all different backgrounds, experiences, abilities, and perspectives.
Want to learn more about us?
How do we work? Remotely. We have been 100% remote since the company was founded and we have it down to a science - - a people science. We huddle as a team weekly and as a company 3 times a week. On Fridays, we come together to learn from each other. One week it might be about opossum rescue. Another week it might be an update on our product roadmap or the results of our customer satisfaction survey. We are all masters of Zoom and love the freedom of working from home - - or vans - - or sailboats.
Sound too good to be true? We haven’t even gotten to our customers! Think about the best retail brands, from your favorite tennis shoes to yoga pants. They’re customers. And, in addition to dozens of specialty retailers, this year we added grocery store, pharmacy, and convenience store brands. In fact, we more than doubled our customers in 2020.
And, the word is getting out. We are featured regularly in the press, mostly because of the results we get from our customers. Here’s a look at just some of the articles published recently. We also picked up some awards in 2020. CBInsights ranked us one of the 100 most promising B2B retail tech companies in the world. And, our CEO was a TechTrailblazer finalist. (Check out her articles on Forbes to see her passion for retail and solving its biggest challenges.)
We have made incredible progress but changing the industry is hard. We are well funded by leading venture capital firms like Emergence Capital and ready to scale. We need your help to improve the way that this 4.4 trillion dollar industry communicates with its store employees. Cumbersome, slow, and inefficient systems should not be the status quo. Help us retool retail.
See more jobs at Retail Zipline
Zipline is 100% remote and accepts applicants from Canada & the US.
Hi. We’re Zipline! We’re helping put technology into the hands of those that need it most - - retail workers. If you have worked in a store, you know the drill. You’re helping customers, ringing up orders, and trying to do the 30 tasks that HQ wants you to do. Some pertain to you. Some don’t. But that’s for you to figure out… all while putting out fires and keeping shelves tidy.
That’s where we come in! We turn the grind of retail communications into an engaging, effective, aha solution. The Zipline platform ensures that the right people get the right information in the right way. Everyone is on the same page, tasks are tracked and life feels less like a perpetual game of hair-on-fire.
At Zipline, our Senior Customer Support Specialists help improve the lives of our customers by supporting our front-line Support team and our Account Managers. We’re hiring a Senior Customer Support Specialist who wants to help us continue to deliver the responsive, friendly, first-class customer service that our customers love and appreciate! If you are an empathetic, technically skilled problem solver with a knack for digging to the root of problems and offering solutions, then you are what we’re looking for!
Responsibilities:
Competencies:
What's in it for you:
We value diversity of all kinds and are committed to building a diverse and inclusive workplace where we learn from each other. We are an equal opportunity employer and welcome people of all different backgrounds, experiences, abilities, and perspectives.
Want to learn more about us?
How do we work? Remotely. We have been 100% remote since the company was founded and we have it down to a science - - a people science. We huddle as a team weekly and as a company 3 times a week. On Fridays, we come together to learn from each other. One week it might be about opossum rescue. Another week it might be an update on our product roadmap or the results of our customer satisfaction survey. We are all masters of Zoom and love the freedom of working from home - - or vans - - or sailboats.
Sound too good to be true? We haven’t even gotten to our customers! Think about the best retail brands, from your favorite tennis shoes to yoga pants. They’re customers. And, in addition to dozens of specialty retailers, this year we added grocery store, pharmacy, and convenience store brands. In fact, we more than doubled our customers in 2020.
And, the word is getting out. We are featured regularly in the press, mostly because of the results we get from our customers. Here’s a look at just some of the articles published recently. We also picked up some awards in 2020. CBInsights ranked us one of the 100 most promising B2B retail tech companies in the world. And, our CEO was a TechTrailblazer finalist. (Check out her articles on Forbes to see her passion for retail and solving its biggest challenges.)
We have made incredible progress but changing the industry is hard. We are well funded by leading venture capital firms like Emergence Capital and ready to scale. We need your help to improve the way that this 4.4 trillion dollar industry communicates with its store employees. Cumbersome, slow, and inefficient systems should not be the status quo. Help us retool retail.
See more jobs at Retail Zipline
Zipline is looking for an experienced Content Marketing Manager to drive our voice in the retail industry, create high-impact content, and build a vibrant community around our brand. You’ll manage our content strategy across multiple channels and become a key ambassador for Zipline through content, events, and social engagement.
At Zipline, our mission is to bring retail operations out of the dark ages and give companies effective tools that their employees love to use. You will help improve the way that this 4.4 trillion dollar industry communicates with its store employees and save them from sad, slow, inefficient systems (think fax machines, voicemails, and the postal service). People deserve better! We need your help to make this happen.
Key Responsibilities:
Content strategy and production
Content planning and industry alignment
Community activation and growth
Thought leadership
Qualifications:
The “Extras”
A note on our Flexible Time Off Policy - We don’t have a set number of “Days Off” at Zipline, and instead Zipliners request time off when and as they need it, under a Flexible Time Off Policy. Each request is then reviewed by your manager and a decision is made with all of the appropriate business considerations accounted for. Typically, we see Zipliners using 15-25 days per year, and it’s important to note that time off is not unlimited.
We value diversity of all kinds and are committed to building a diverse and inclusive workplace where we learn from each other. We are an equal-opportunity employer and welcome people of all different backgrounds, experiences, abilities, and perspectives.
Got More Time, here’s more about Zipline!
How do we work? Remotely. We have been 100% remote since the company was founded. We come together as a company every week for our Wednesdays Socials, where the topic can be a classic “Standup” format, a micro learning around burnout and mental health, followed by discussion, or a silly trivia…and anything in between! Some Fridays, we come together to learn from each other. One week it might be about opossum rescue. Another week it might be an update on our product roadmap or the results of our customer satisfaction survey. We are all expert Zoom navigators, and love the freedom of working from anywhere, using technology to connect.
With Zipline, retail employees feel more connected, understand the role they play in the brand’s mission, and can feel good about the work they’re doing. This is important to us because retail is one of America's most populous workforces but also one of the most underserved. Through Zipline, we can touch on one in four American workers whose jobs and needs are often underrepresented.
We have made incredible progress but changing the industry is hard. We are well funded by leading venture capital firms like Emergence Capital and ready to scale. We need your help to improve the way that this 4.4 trillion dollar industry communicates with its store employees. Cumbersome, slow, and inefficient systems should not be the status quo. Help us retool retail, and Keep Today on Track™
See more jobs at Retail Zipline
Your designs will make a difference
Want to do meaningful design work at a mission-driven company, and have a real impact on the lives of millions of people working in retail? As a Senior Product Designerat Zipline you will do just that - solving complex and interesting problems that help retail workers keep their day on track.
At Zipline, our mission is to bring retail operations out of the dark ages and give companies effective tools that their employees love to use. You will help improve the way that this 4.4 trillion dollar industry communicates with its store employees and save them from sad, slow, inefficient systems (think fax machines, voicemails, and the postal service). People deserve better! We need your help to make this happen.
We are a well-funded market leader and have great customers, but there is so much more to do and improve. We are looking for a Senior Product Designer to collaborate daily with product and engineering to drive concepts from idea to design to launch - balancing strategic direction with tactical execution to create high quality solutions our customers will love. You will dive deep into parts of the Zipline product, solving critical user needs and shipping solutions to challenging problems.
The user experience matters to us and our customers (Gap Inc, Allbirds, Lululemon, LEGO, and many more), and we want you to be part of shaping that!
The “Extras”
A note on our Flexible Time Off Policy - We don’t have a set number of “Days Off” at Zipline, and instead Zipliners request time off when and as they need it, under a Flexible Time Off Policy. Each request is then reviewed by your manager and a decision is made with all of the appropriate business considerations accounted for. Typically, we see Zipliners using 15-25 days per year, and it’s important to note that time off is not unlimited.
We value diversity of all kinds and are committed to building a diverse and inclusive workplace where we learn from each other. We are an equal-opportunity employer and welcome people of all different backgrounds, experiences, abilities, and perspectives.
Got More Time, here’s more about Zipline!
How do we work? Remotely. We have been 100% remote since the company was founded. We come together as a company every week for our Wednesdays Socials, where the topic can be a classic “Standup” format, a micro learning around burnout and mental health, followed by discussion, or a silly trivia…and anything in between! Some Fridays, we come together to learn from each other. One week it might be about opossum rescue. Another week it might be an update on our product roadmap or the results of our customer satisfaction survey. We are all expert Zoom navigators, and love the freedom of working from anywhere, using technology to connect.
With Zipline, retail employees feel more connected, understand the role they play in the brand’s mission, and can feel good about the work they’re doing. This is important to us because retail is one of America's most populous workforces but also one of the most underserved. Through Zipline, we can touch on one in four American workers whose jobs and needs are often underrepresented.
We have made incredible progress but changing the industry is hard. We are well funded by leading venture capital firms like Emergence Capital and ready to scale. We need your help to improve the way that this 4.4 trillion dollar industry communicates with its store employees. Cumbersome, slow, and inefficient systems should not be the status quo. Help us retool retail, and Keep Today on Track™
See more jobs at Retail Zipline
At Zipline, we’re helping put technology into the hands of those who need it most - - retail workers. If you have worked in a store, you know the drill. You’re helping customers, ringing up orders, and trying to do the 30 tasks that HQ wants you to do. That’s where we come in! We turn the grind of retail communications into an engaging, effective, "aha" solution. The Zipline platform ensures that the right people get the right information in the right way...and we need your help to do it!
Zipline is looking for a data-driven marketer, a Marketing Operations & Demand Generation Manager, with the ability to own the implementation and measurement of our marketing funnel and partner with the rest of the marketing and sales teams to scale the demand. Ideally, you will come with a deep understanding of end-to-end demand generation strategies with a proven track record in building, executing, and delivering the infrastructure to achieve high-impact ROI-driven campaigns.
As the day-to-day owner of our marketing tech stack and all marketing reporting, you will drive projects of all size and scope and play a crucial role in the execution and implementation of all manner of marketing campaigns and new initiatives. You will work with sales, product, outside vendors and the rest of the marketing team, to evaluate and optimize existing processes and systems and then drive the strategic innovation to take us to the next level.
Sound like a fit? Read on...
In This Role, You Will:
Ideally, You Have:
Competencies We’re Seeking:
The “Extras”:
A note on our Flexible Time Off Policy - We don’t have a set number of “Days Off” at Zipline, and instead Zipliners request time off when and as they need it, under a Flexible Time Off Policy. Each request is then reviewed by your manager and a decision is made with all of the appropriate business considerations accounted for. Typically, we see Zipliners using 15-25 days per year, and it’s important to note that time off is not unlimited.
We value diversity of all kinds and are committed to building a diverse and inclusive workplace where we learn from each other. We are an equal-opportunity employer and welcome people of all different backgrounds, experiences, abilities, and perspectives.
Got More Time? Here’s more about Zipline!
How do we work? Remotely. We have been 100% remote since the company was founded. We come together as a company every week for our Wednesday Socials, where the topic can be a classic “Standup” format, a micro-learning around burnout and mental health, followed by discussion, silly trivia…and anything in between! Some Fridays, we come together to learn from each other. One week it might be about opossum rescue. Another week it might be an update on our product roadmap or the results of our customer satisfaction survey. We are all expert Zoom navigators, and love the freedom of working from anywhere, using technology to connect.
With Zipline, retail employees feel more connected, understand the role they play in the brand’s mission, and feel good about the work they’re doing. This is important to us because retail is one of America's most populous workforces but also one of the most underserved. Through Zipline, we can touch on one in four American workers whose jobs and needs are often underrepresented.
We have made incredible progress but changing the industry is hard. We are well funded by leading venture capital firms like Emergence Capital and ready to scale. We need your help to improve how this 4.4 trillion dollar industry communicates with its store employees. Cumbersome, slow, and inefficient systems should not be the status quo.
Help us retool retail, and Keep Today on Track.
See more jobs at Retail Zipline
Hello, Creative Masterminds! Are you passionate about helping retail companies revolutionize the way they do business? Are you looking for a career that allows you to work with the world’s best-known brands and Fortune 1,000 leaders?
At Zipline, our mission is to bring retail operations out of the dark ages and provide effective tools that empower employees and streamline communication. We aim to save the $4.4 trillion retail industry from sad, slow, and inefficient systems (think fax machines, voicemails, and the postal service). People deserve better, and we need your help to make this happen!
We are an early stage, well-funded company with awesome investors and great customers. We're seeking a Senior Product Manager to ensure our customers' success with our product.
Our perfect Senior Integrations Product Manager comes from either a Retail or B2B SaaS company. In this role you will help support the growth of a comprehensive ecosystem of integrated experiences that leverage third-party products to solve some of retail's biggest challenges and work with many of the world's leading companies in the WFM, LMS, and Consumer Insights space.
For this role, we are looking for a product leader who can manage and own the product integrations problem space. This leader will have a deep understanding of how to integrate third party products and services into a core product offering by delivering delightful and easy to use integrated experiences. We have a mission and a philosophy that we are pretty opinionated about and we need strong voices to help manage and make our product vision and strategy successful!
This Product Manager will be successful in their role by focusing on:
A Product Manager’s Role at Zipline includes:
Must-haves
Nice to haves
More about you:
See more jobs at Retail Zipline