Nice to meet you, we’re Vesta Healthcare.

Vesta Healthcare is a specialized medical group focused today on aging adults with long-term home care needs. We help these individuals live happier, healthier lives by partnering with their aides and caregivers, as a key part of the care team. We use a combination of virtual care, home-based and mobile technologies, data integrations and partnerships with home care agencies to make the home an integrated setting of care with patients, and their Caregivers at the center. 

Vesta is the Roman name for the goddess of home, hearth and family. She is the caregiver. Often unseen yet greatly revered, she puts others' needs ahead of her own, keeping the hearth warm so the home and family can function.

We see Caregivers and recognize the power and potential they embody. More than just assistance, Caregivers are eyes, ears and hands in the home. Caregivers play the role of Doctor, Nurse, Pharmacist, EMT and more, but without support or guidance. That is where Vesta Healthcare comes in. Our program provides Caregivers with a personalized clinical team in their pocket. Our team links Caregivers to the people they care for and the other providers involved in their care. It’s an insurance covered benefit, so it’s available to most adults with Caregivers free of charge to them.

We’re looking to add to our team of experts who care deeply about our mission. 

Our team is passionate, driven, collaborative, intellectually curious, and excited about the opportunity to transform our  healthcare system. We're inspired by caregivers and seek to create a platform that recognizes, utilizes and supports the vital role they play.  We strive to  continuously learn, explore, experiment and achieve results. We are here to improve the quality of life for caregivers and care recipients, allowing them to focus on the important things (like going to the mall with their grandkids)

The ideal teammate would be…

An individual who’s passionate about people, data, and problem solving through collaboration. Our ideal candidate is detail and people oriented, dynamic, and will always go the extra mile to see our team be successful. Someone who greatly enjoys speaking with and educating older adults, simplifying more complex concepts into simple takeaways, and striving to achieve growth-oriented targets. They are proactive problem-solvers, motivated to seek out trends, and like to collaborate cross-functionally to achieve shared goals. 

The ideal teammate would be able to:

• Serve as an internal expert on the member and caregiver onboarding experience, owning program outreach, education, and remote onboarding from start to finish
• Manage a call list to effectively educate target members and their care teams on the benefits of the Vesta Healthcare program
• Coordinate with members, caregivers, and family to ensure program consent and acceptance
• Collaborate with the Vesta Healthcare Clinical Team in scheduling of virtual visits to onboard new members and their caregivers to the program
• Partner with Program Engagement Coordinators and Operations Assistants in successfully transitioning newly onboarded members to the ongoing program experience 
• Distill and share learnings from outreach and onboarding conversations with Client Success, Business Operations, and Product teams to facilitate continuous improvement on both program positioning and mobile/tablet application adoption
• Successfully manage responsibilities with consistent performance on call volume, acceptance, and conversion, targets
• Track all activities through compliance with engagement milestones 
• Function within the timeframes of a fast-paced startup in the healthcare environment
• Performs other duties as required or assigned

Would you describe yourself as someone who has:

• Fluency in English and Spanish/Mandarin/Cantonese/Russian (required)
• 2-3 years of inside sales, call center, sales/business development, telephonic outreach, recruiting, or other similar experience (required)
• Comfortable being on the phone throughout the day (required)
• 1-3 years experience working in customer service (preferred)
• A Bachelor's degree or equivalent work experience (preferred)
• The ability to understand and articulate the benefits of our program 
• The ability to exercise judgment independently and voice noticeable issues or trends
• Strong verbal and written communication skills; is able to communicate professionally with patients and customers
• Strong problem solving skills; able to identify problems and escalate when appropriate
• Excellent organizational skills and ability to multitask
• Passion about healthcare and affecting change in the current healthcare environment
• A strong proficiency in computer software navigation
• Ability to perform duties as assigned or requested
• Comfort in a dynamic and always evolving startup environment

In addition to amazing teammates, we also offer:

• Competitive health, dental, and vision insurance with a choice of many different plans/costs partially subsidized by us
• paid vacation
• sick/personal days
• 12 paid holidays
• one time reimbursement to set up your home office
• monthly reimbursement for internet or other home office expenses
• monthly gym reimbursement to be used for gyms, online classes, etc
• Basic Life & AD&D, Short-term and Long-term Disability Benefits paid fully by us
• Voluntary benefits such as Pet, Home and Auto, Legal Insurance plus more
• Pre-tax Flex Spending/Dependent Care/Transit accounts
• 401k plus match

Pay range is $50,000 annually plus commission. (The referenced salary range is based on the Company's good faith belief at the time of posting. Actual compensation may vary based on factors such as geographic location, work experience, market conditions, education/training and skill level.)

We look forward to speaking to you!

Vesta Healthcare is committed to leveraging the talent of a diverse workforce to create great opportunities for our business and our people. Vesta Healthcare is an Equal Opportunity/Affirmative Action Employer. Candidates are selected without regard to race, color, religion, sex, national origin, disability, marital status, or sexual orientation, in accordance with federal and state law. 

At Vesta Healthcare, we are constantly searching for the most dynamic and best talent to join our team with a mission of empowering caregivers in the home!  If you are ever contacted by e-mail from any domain other than https://vestahealthcare.com, please do not respond, as there is a likelihood it could be a scam as it is not a legitimate Vesta Healthcare email. You might see things from a similar domain address, but with a slight misspelling, for example. We have no responsibility for any communication that does not come from the https://vestahealthcare.com domain, and we strongly advise that you not provide information or respond if not from the legitimate Vesta Healthcare domain. If you have any concerns that outreach might not be legitimate, please reach out to hr@vestahealthcare.com for confirmation.

Nice to meet you, we’re Vesta Healthcare.

Vesta Healthcare is a specialized medical group focused today on aging adults with long-term home care needs. We help these individuals live happier, healthier lives by partnering with their aides and caregivers, as a key part of the care team. We use a combination of virtual care, home-based and mobile technologies, data integrations and partnerships with home care agencies to make the home an integrated setting of care with patients, and their Caregivers at the center. 

Vesta is the Roman name for the goddess of home, hearth and family. She is the caregiver. Often unseen yet greatly revered, she puts others' needs ahead of her own, keeping the hearth warm so the home and family can function.

We see Caregivers and recognize the power and potential they embody. More than just assistance, Caregivers are eyes, ears and hands in the home. Caregivers play the role of Doctor, Nurse, Pharmacist, EMT and more, but without support or guidance. That is where Vesta Healthcare comes in. Our program provides Caregivers with a personalized clinical team in their pocket. Our team links Caregivers to the people they care for and the other providers involved in their care. It’s an insurance covered benefit, so it’s available to most adults with Caregivers free of charge to them.

We’re looking to add to our team of experts who care deeply about our mission. 

Our team is passionate, driven, collaborative, intellectually curious, and excited about the opportunity to transform our  healthcare system. We're inspired by caregivers and seek to create a platform that recognizes, utilizes and supports the vital role they play.  We strive to  continuously learn, explore, experiment and achieve results. We are here to improve the quality of life for caregivers and care recipients, allowing them to focus on the important things (like going to the mall with their grandkids)

The ideal teammate would be…

An individual who’s passionate about people, data, and problem solving through collaboration. Our ideal candidate is detail and people oriented, dynamic, and will always go the extra mile to see our team be successful. Someone who greatly enjoys speaking with and educating older adults, simplifying more complex concepts into simple takeaways, and striving to achieve growth-oriented targets. They are proactive problem-solvers, motivated to seek out trends, and like to collaborate cross-functionally to achieve shared goals. 

The ideal teammate would be able to:

• Serve as an internal expert on the member and caregiver onboarding experience, owning program outreach, education, and remote onboarding from start to finish
• Manage a call list to effectively educate target members and their care teams on the benefits of the Vesta Healthcare program
• Coordinate with members, caregivers, and family to ensure program consent and acceptance
• Collaborate with the Vesta Healthcare Clinical Team in scheduling of virtual visits to onboard new members and their caregivers to the program
• Partner with Program Engagement Coordinators and Operations Assistants in successfully transitioning newly onboarded members to the ongoing program experience 
• Distill and share learnings from outreach and onboarding conversations with Client Success, Business Operations, and Product teams to facilitate continuous improvement on both program positioning and mobile/tablet application adoption
• Successfully manage responsibilities with consistent performance on call volume, acceptance, and conversion, targets
• Track all activities through compliance with engagement milestones 
• Function within the timeframes of a fast-paced startup in the healthcare environment
• Performs other duties as required or assigned

Would you describe yourself as someone who has:

• Fluency in English and Spanish/Mandarin/Cantonese/Russian (required)
• 2-3 years of inside sales, call center, sales/business development, telephonic outreach, recruiting, or other similar experience (required)
• Comfortable being on the phone throughout the day (required)
• 1-3 years experience working in customer service (preferred)
• A Bachelor's degree or equivalent work experience (preferred)
• The ability to understand and articulate the benefits of our program 
• The ability to exercise judgment independently and voice noticeable issues or trends
• Strong verbal and written communication skills; is able to communicate professionally with patients and customers
• Strong problem solving skills; able to identify problems and escalate when appropriate
• Excellent organizational skills and ability to multitask
• Passion about healthcare and affecting change in the current healthcare environment
• A strong proficiency in computer software navigation
• Ability to perform duties as assigned or requested
• Comfort in a dynamic and always evolving startup environment

In addition to amazing teammates, we also offer:

• Competitive health, dental, and vision insurance with a choice of many different plans/costs partially subsidized by us
• paid vacation
• sick/personal days
• 12 paid holidays
• one time reimbursement to set up your home office
• monthly reimbursement for internet or other home office expenses
• monthly gym reimbursement to be used for gyms, online classes, etc
• Basic Life & AD&D, Short-term and Long-term Disability Benefits paid fully by us
• Voluntary benefits such as Pet, Home and Auto, Legal Insurance plus more
• Pre-tax Flex Spending/Dependent Care/Transit accounts
• 401k plus match

Pay range is $50,000 annually plus commission. (The referenced salary range is based on the Company's good faith belief at the time of posting. Actual compensation may vary based on factors such as geographic location, work experience, market conditions, education/training and skill level.)

We look forward to speaking to you!

Vesta Healthcare is committed to leveraging the talent of a diverse workforce to create great opportunities for our business and our people. Vesta Healthcare is an Equal Opportunity/Affirmative Action Employer. Candidates are selected without regard to race, color, religion, sex, national origin, disability, marital status, or sexual orientation, in accordance with federal and state law. 

At Vesta Healthcare, we are constantly searching for the most dynamic and best talent to join our team with a mission of empowering caregivers in the home!  If you are ever contacted by e-mail from any domain other than https://vestahealthcare.com, please do not respond, as there is a likelihood it could be a scam as it is not a legitimate Vesta Healthcare email. You might see things from a similar domain address, but with a slight misspelling, for example. We have no responsibility for any communication that does not come from the https://vestahealthcare.com domain, and we strongly advise that you not provide information or respond if not from the legitimate Vesta Healthcare domain. If you have any concerns that outreach might not be legitimate, please reach out to hr@vestahealthcare.com for confirmation.

Nice to meet you, we’re Vesta Healthcare.

Vesta Healthcare is a specialized medical group focused today on aging adults with long-term home care needs. We help these individuals live happier, healthier lives by partnering with their aides and caregivers, as a key part of the care team. We use a combination of virtual care, home-based and mobile technologies, data integrations and partnerships with home care agencies to make the home an integrated setting of care with patients, and their Caregivers at the center. 

Vesta is the Roman name for the goddess of home, hearth and family. She is the caregiver. Often unseen yet greatly revered, she puts others' needs ahead of her own, keeping the hearth warm so the home and family can function.

We see Caregivers and recognize the power and potential they embody. More than just assistance, Caregivers are eyes, ears and hands in the home. Caregivers play the role of Doctor, Nurse, Pharmacist, EMT and more, but without support or guidance. That is where Vesta Healthcare comes in. Our program provides Caregivers with a personalized clinical team in their pocket. Our team links Caregivers to the people they care for and the other providers involved in their care. It’s an insurance covered benefit, so it’s available to most adults with Caregivers free of charge to them.

We’re looking to add to our team of experts who care deeply about our mission. 

Our team is passionate, driven, collaborative, intellectually curious, and excited about the opportunity to transform our  healthcare system. We're inspired by caregivers and seek to create a platform that recognizes, utilizes and supports the vital role they play.  We strive to  continuously learn, explore, experiment and achieve results. We are here to improve the quality of life for caregivers and care recipients, allowing them to focus on the important things (like going to the mall with their grandkids)

The ideal teammate would be…

An individual who’s passionate about people, data, and problem solving through collaboration. Our ideal candidate is detail and people oriented, dynamic, and will always go the extra mile to see our team be successful. Someone who greatly enjoys speaking with and educating older adults, simplifying more complex concepts into simple takeaways, and striving to achieve growth-oriented targets. They are proactive problem-solvers, motivated to seek out trends, and like to collaborate cross-functionally to achieve shared goals. 

The ideal teammate would be able to:

• Serve as an internal expert on the member and caregiver onboarding experience, owning program outreach, education, and remote onboarding from start to finish
• Manage a call list to effectively educate target members and their care teams on the benefits of the Vesta Healthcare program
• Coordinate with members, caregivers, and family to ensure program consent and acceptance
• Collaborate with the Vesta Healthcare Clinical Team in scheduling of virtual visits to onboard new members and their caregivers to the program
• Partner with Program Engagement Coordinators and Operations Assistants in successfully transitioning newly onboarded members to the ongoing program experience 
• Distill and share learnings from outreach and onboarding conversations with Client Success, Business Operations, and Product teams to facilitate continuous improvement on both program positioning and mobile/tablet application adoption
• Successfully manage responsibilities with consistent performance on call volume, acceptance, and conversion, targets
• Track all activities through compliance with engagement milestones 
• Function within the timeframes of a fast-paced startup in the healthcare environment
• Performs other duties as required or assigned

Would you describe yourself as someone who has:

• Fluency in English and Spanish/Mandarin/Cantonese/Russian (required)
• 2-3 years of inside sales, call center, sales/business development, telephonic outreach, recruiting, or other similar experience (required)
• Comfortable being on the phone throughout the day (required)
• 1-3 years experience working in customer service (preferred)
• A Bachelor's degree or equivalent work experience (preferred)
• The ability to understand and articulate the benefits of our program 
• The ability to exercise judgment independently and voice noticeable issues or trends
• Strong verbal and written communication skills; is able to communicate professionally with patients and customers
• Strong problem solving skills; able to identify problems and escalate when appropriate
• Excellent organizational skills and ability to multitask
• Passion about healthcare and affecting change in the current healthcare environment
• A strong proficiency in computer software navigation
• Ability to perform duties as assigned or requested
• Comfort in a dynamic and always evolving startup environment

In addition to amazing teammates, we also offer:

• Competitive health, dental, and vision insurance with a choice of many different plans/costs partially subsidized by us
• paid vacation
• sick/personal days
• 12 paid holidays
• one time reimbursement to set up your home office
• monthly reimbursement for internet or other home office expenses
• monthly gym reimbursement to be used for gyms, online classes, etc
• Basic Life & AD&D, Short-term and Long-term Disability Benefits paid fully by us
• Voluntary benefits such as Pet, Home and Auto, Legal Insurance plus more
• Pre-tax Flex Spending/Dependent Care/Transit accounts
• 401k plus match

Pay range is $50,000 annually plus commission. (The referenced salary range is based on the Company's good faith belief at the time of posting. Actual compensation may vary based on factors such as geographic location, work experience, market conditions, education/training and skill level.)

We look forward to speaking to you!

Vesta Healthcare is committed to leveraging the talent of a diverse workforce to create great opportunities for our business and our people. Vesta Healthcare is an Equal Opportunity/Affirmative Action Employer. Candidates are selected without regard to race, color, religion, sex, national origin, disability, marital status, or sexual orientation, in accordance with federal and state law. 

At Vesta Healthcare, we are constantly searching for the most dynamic and best talent to join our team with a mission of empowering caregivers in the home!  If you are ever contacted by e-mail from any domain other than https://vestahealthcare.com, please do not respond, as there is a likelihood it could be a scam as it is not a legitimate Vesta Healthcare email. You might see things from a similar domain address, but with a slight misspelling, for example. We have no responsibility for any communication that does not come from the https://vestahealthcare.com domain, and we strongly advise that you not provide information or respond if not from the legitimate Vesta Healthcare domain. If you have any concerns that outreach might not be legitimate, please reach out to hr@vestahealthcare.com for confirmation.

Nice to meet you, we’re Vesta Healthcare.

Vesta Healthcare is a specialized medical group focused today on aging adults with long-term 

home care needs. We help these individuals live happier, healthier lives by partnering with their aides and caregivers, as a key part of the care team. We use a combination of virtual care, home-based and mobile technologies, data integrations and partnerships with home care agencies to make the home an integrated setting of care with patients, and their Caregivers at the center. 

Vesta is the Roman name for the goddess of home, hearth and family. She is the caregiver. Often unseen yet greatly revered, she puts others' needs ahead of her own, keeping the hearth warm so the home and family can function.

We see Caregivers and recognize the power and potential they embody. More than just assistance, Caregivers are eyes, ears and hands in the home. Caregivers play the role of Doctor, Nurse, Pharmacist, EMT and more, but without support or guidance. That is where Vesta comes in. Our program provides Caregivers with a personalized clinical team in their pocket. Our team links Caregivers to the people they care for and the other providers involved in their care. It’s an insurance covered benefit, so it’s available to most adults with Caregivers free of charge to them.

We seek team members who are passionate about making home the best place it can be for people with home care needs and see the important role Caregivers play. Our team members are collaborative data-driven optimists who always focus on doing what’s best for patients and their caregivers. We see ourselves as being here to improve the quality of life for caregivers and care recipients, allowing them to focus on the important things (like going to the mall with their grandkids).

We’re looking to add to our team of experts who care deeply about our mission. 

Our team is passionate, driven, collaborative, intellectually curious, and excited about the opportunity to transform our  healthcare system. We're inspired by caregivers and seek to create a platform that recognizes, utilizes and supports the vital role they play.  We strive to  continuously learn, explore, experiment and achieve results. We are here to improve the quality of life for caregivers and care recipients, allowing them to focus on the important things (like going to the mall with their grandkids)

The ideal teammate would be…

An individual passionate about helping people and problem solving through collaboration. Our ideal candidate is detail- and people-oriented, dynamic, and will always go the extra mile to see our team be successful. Someone who greatly enjoys speaking with older adults and their care teams about our program, data analysis, accountability metrics, and creating a fun work environment.  They are proactive problem-solvers and like to collaborate cross-functionally to achieve shared goals. Someone who enjoys working as a team to collectively achieve maximum results.

The ideal teammate would be able to:

• Manage large amounts of outbound calls in a timely manner
• Manage a frequently evolving outreach list to drive department member engagement
• Manage tasks for patients as needed (i.e. schedule appointments, collect consent, send documents, etc)
• Function within timeframes of a fast-paced startup in the healthcare environment
• Perform other duties as required or assigned
• Follow communication “scripts” when handling different members or situations
• Outreach to members while navigating various platforms for documentation and retrieval of member information
• Have strong communication skills, both verbal and written
• Provide exceptional interpersonal and rapport building skills
• Provide strong time management and organizational skills
• Have the ability to meet outbound call metrics daily/weekly/monthly
• Collaborate with other professionals to improve customer service
• Collaborate closely with the Program Enrollment Specialists on the post-onboarding experience for both members and caregivers, providing high-touch support and necessary resources

Would you describe yourself as someone who has:

• Fluency in both English and Cantonese/Madarin (required)
• A minimum of HS diploma (required)
• 2+ years of experience in a clinical call center setting environment(required)
• 1+ years of medical terminology knowledge (required)
• The ability to work remotely and has a private area in their home/workspace (required)
• A genuine, compassionate desire to serve others and help those in need
• High speed home WiFi/data connection to support company provided IT equipment 

In addition to amazing teammates, we also offer:

• Health, dental, and vision insurance with a choice of many different plans/costs partially subsidized by us
• Paid vacation
• Paid Sick/personal days
• ~12 paid holidays
• One time reimbursement to set up your home office
• Monthly reimbursement for internet or other home office expenses
• Monthly gym reimbursement to be used for gyms membership and classes
• Basic Life & AD&D, Short-term and Long-term Disability Benefits paid fully by us
• Pre-tax Flex Spending/Dependent Care/Transit accounts
• 401k with a match

Pay rate is $20.00 hourly. (The referenced salary range is based on the Company's good faith belief at the time of posting. Actual compensation may vary based on factors such as geographic location, work experience, market conditions, education/training and skill level).

If yes, then we look forward to speaking to you!

Vesta Healthcare is committed to leveraging the talent of a diverse workforce to create great opportunities for our business and our people. Vesta Healthcare is an Equal Opportunity/Affirmative Action Employer. Candidates are selected without regard to race, color, religion, sex, national origin, disability, marital status, or sexual orientation, in accordance with federal and state law.

At Vesta Healthcare, we are constantly searching for the most dynamic and best talent to join our team with a mission of empowering caregivers in the home!
If you are ever contacted by e-mail from any domain other than https://vestahealthcare.com, please do not respond, as there is a likelihood it could be a scam as it is not a legitimate Vesta Healthcare email.  You might see things from a similar domain address, but with a slight misspelling, for example.  We have no responsibility for any communication that does not come from the https://vestahealthcare.com domain, and we strongly advise that you not provide information or respond if not from the legitimate Vesta Healthcare domain. If you have any concerns that outreach might not be legitimate, please reach out to hr@vestahealthcare.com for confirmation. 

Nice to meet you, we’re Vesta Healthcare.

Vesta Healthcare is a specialized medical group focused today on aging adults with long-term home care needs. We help these individuals live happier, healthier lives by partnering with their aides and caregivers, as a key part of the care team. We use a combination of virtual care, home-based and mobile technologies, data integrations and partnerships with home care agencies to make the home an integrated setting of care with patients, and their Caregivers at the center. 

Vesta is the Roman name for the goddess of home, hearth and family. She is the caregiver. Often unseen yet greatly revered, she puts others' needs ahead of her own, keeping the hearth warm so the home and family can function.

We see Caregivers and recognize the power and potential they embody. More than just assistance, Caregivers are eyes, ears and hands in the home. Caregivers play the role of Doctor, Nurse, Pharmacist, EMT and more, but without support or guidance. That is where Vesta Healthcare comes in. Our program provides Caregivers with a personalized clinical team in their pocket. Our team links Caregivers to the people they care for and the other providers involved in their care. It’s an insurance covered benefit, so it’s available to most adults with Caregivers free of charge to them.

We’re looking to add to our team of experts who care deeply about our mission. 

Our team is passionate, driven, collaborative, intellectually curious, and excited about the opportunity to transform our  healthcare system. We're inspired by caregivers and seek to create a platform that recognizes, utilizes and supports the vital role they play.  We strive to  continuously learn, explore, experiment and achieve results. We are here to improve the quality of life for caregivers and care recipients, allowing them to focus on the important things (like going to the mall with their grandkids)

The ideal teammate would be…
A customer focused individual who is responsible for assisting the team in coordinating the care of members enrolled in Medicare's chronic care management program during each calendar month. This will primarily entail periodic telephonic outreach calls to members, caregivers, and other care team members as directed with documentation in the appropriate platform to ensure compliance. The Medical Assistant will collaborate with the supervising provider and staff to conduct outreach, assessment and service planning to coordinate care for the CCM patients.

The ideal teammate would be able to:

• Conduct patient interviews and create accurate, comprehensive medication lists
• Coordinate clinical service visits between pharmacists and members and/or caretakers
• Provide practice support including: contacting members, caregivers, and care team members as directed, work closely with the clinical team to improve the health and care of our members
• Coordinate care for members of the program
• Enter data within operating dashboards, reporting and workflow platforms 
• Ensure call resolution by discussing purpose of call, effectively address all concerns, and escalate calls as necessary according to protocol
• Manage challenging member and/or caretaker situations and be able to respond promptly to member needs and service requests
• Embrace a continuous quality improvement approach by proactively identifying areas of improvement and communicating those ideas to the clinical services team
• Participate in other activities as assigned 

Would you describe yourself as someone who has:

• A current Medical Assistant (CMA) certification (required)
• Fluency in English and Spanish, Russian or Cantonese/Mandarin (writing, reading and speaking) (required)
• At least two years of experience as a medical assistant with at least 1 year experience as a medication reconciliation medical assistant (required)
• The ability to work Monday - Friday, 9:00 am - 6:00 pm EST and rotating holiday shifts (required)
• Knowledge and understanding of chronic care management processes (required)
• Comfort using technology like Google Workspace, multiple EMRs, Slack (required)
• Worked with multiple platforms to provide a seamless experience for the patient (required)
• The ability to be focused and productive while working from home with a private area in their home/workspace with a reliable internet connection (required)
• A positive attitude and genuinely enjoys talking to patients
• Demonstrated ability to work effectively as a member of an interdisciplinary team, displaying good judgment and decision-making skills
• The ability to perform duties as assigned or requested

In addition to amazing teammates, we also offer:

• Health, dental, and vision insurance with a choice of many different plans/costs partially subsidized by us
• Paid vacation
• Paid Sick/personal days
• ~12 paid holidays
• One time reimbursement to set up your home office
• Monthly reimbursement for internet or other home office expenses
• Monthly gym reimbursement to be used for gyms, online classes, etc
• Basic Life & AD&D, Short-term and Long-term Disability Benefits paid fully by us
• Voluntary benefits such as Pet, Home and Auto, Legal Insurance plus more
• Pre-tax Flex Spending/Dependent Care/Transit accounts
• 401k with match

Pay rate is $22-23 hourly. (The referenced salary range is based on the Company's good faith belief at the time of posting. Actual compensation may vary based on factors such as geographic location, work experience, market conditions, education/training and skill level).

If yes, then we look forward to speaking to you!

Vesta Healthcare is committed to leveraging the talent of a diverse workforce to create great opportunities for our business and our people. Vesta Healthcare is an Equal Opportunity/Affirmative Action Employer. Candidates are selected without regard to race, color, religion, sex, national origin, disability, marital status, or sexual orientation, in accordance with federal and state law. 

At Vesta Healthcare, we are constantly searching for the most dynamic and best talent to join our team with a mission of empowering caregivers in the home!  If you are ever contacted by e-mail from any domain other than https://vestahealthcare.com, please do not respond, as there is a likelihood it could be a scam as it is not a legitimate Vesta Healthcare email. You might see things from a similar domain address, but with a slight misspelling, for example. We have no responsibility for any communication that does not come from the https://vestahealthcare.com domain, and we strongly advise that you not provide information or respond if not from the legitimate Vesta Healthcare domain. If you have any concerns that outreach might not be legitimate, please reach out to hr@vestahealthcare.com for confirmation.

Nice to meet you, we’re Vesta Healthcare.

Vesta Healthcare is a specialized medical group focused today on aging adults with long-term home care needs. We help these individuals live happier, healthier lives by partnering with their aides and caregivers, as a key part of the care team. We use a combination of virtual care, home-based and mobile technologies, data integrations and partnerships with home care agencies to make the home an integrated setting of care with patients, and their Caregivers at the center. 

Vesta is the Roman name for the goddess of home, hearth and family. She is the caregiver. Often unseen yet greatly revered, she puts others' needs ahead of her own, keeping the hearth warm so the home and family can function.

We see Caregivers and recognize the power and potential they embody. More than just assistance, Caregivers are eyes, ears and hands in the home. Caregivers play the role of Doctor, Nurse, Pharmacist, EMT and more, but without support or guidance. That is where Vesta Healthcare comes in. Our program provides Caregivers with a personalized clinical team in their pocket. Our team links Caregivers to the people they care for and the other providers involved in their care. It’s an insurance covered benefit, so it’s available to most adults with Caregivers free of charge to them.

We’re looking to add to our team of experts who care deeply about our mission. 

Our team is passionate, driven, collaborative, intellectually curious, and excited about the opportunity to transform our  healthcare system. We're inspired by caregivers and seek to create a platform that recognizes, utilizes and supports the vital role they play.  We strive to  continuously learn, explore, experiment and achieve results. We are here to improve the quality of life for caregivers and care recipients, allowing them to focus on the important things (like going to the mall with their grandkids)

The ideal teammate would be…
A customer focused individual who is responsible for assisting the team in coordinating the care of members enrolled in Medicare's chronic care management program during each calendar month. This will primarily entail periodic telephonic outreach calls to members, caregivers, and other care team members as directed with documentation in the appropriate platform to ensure compliance. The Medical Assistant will collaborate with the supervising provider and staff to conduct outreach, assessment and service planning to coordinate care for the CCM patients.

The ideal teammate would be able to:

• Conduct patient interviews and create accurate, comprehensive medication lists
• Coordinate clinical service visits between pharmacists and members and/or caretakers
• Provide practice support including: contacting members, caregivers, and care team members as directed, work closely with the clinical team to improve the health and care of our members
• Coordinate care for members of the program
• Enter data within operating dashboards, reporting and workflow platforms 
• Ensure call resolution by discussing purpose of call, effectively address all concerns, and escalate calls as necessary according to protocol
• Manage challenging member and/or caretaker situations and be able to respond promptly to member needs and service requests
• Embrace a continuous quality improvement approach by proactively identifying areas of improvement and communicating those ideas to the clinical services team
• Participate in other activities as assigned 

Would you describe yourself as someone who has:

• A current Medical Assistant (CMA) certification (required)
• Fluency in English and Spanish, Russian or Cantonese/Mandarin (writing, reading and speaking) (required)
• At least two years of experience as a medical assistant with at least 1 year experience as a medication reconciliation medical assistant (required)
• The ability to work Monday - Friday, 9:00 am - 6:00 pm EST and rotating holiday shifts (required)
• Knowledge and understanding of chronic care management processes (required)
• Comfort using technology like Google Workspace, multiple EMRs, Slack (required)
• Worked with multiple platforms to provide a seamless experience for the patient (required)
• The ability to be focused and productive while working from home with a private area in their home/workspace with a reliable internet connection (required)
• A positive attitude and genuinely enjoys talking to patients
• Demonstrated ability to work effectively as a member of an interdisciplinary team, displaying good judgment and decision-making skills
• The ability to perform duties as assigned or requested

In addition to amazing teammates, we also offer:

• Health, dental, and vision insurance with a choice of many different plans/costs partially subsidized by us
• Paid vacation
• Paid Sick/personal days
• ~12 paid holidays
• One time reimbursement to set up your home office
• Monthly reimbursement for internet or other home office expenses
• Monthly gym reimbursement to be used for gyms, online classes, etc
• Basic Life & AD&D, Short-term and Long-term Disability Benefits paid fully by us
• Voluntary benefits such as Pet, Home and Auto, Legal Insurance plus more
• Pre-tax Flex Spending/Dependent Care/Transit accounts
• 401k with match

Pay rate is $22-23 hourly. (The referenced salary range is based on the Company's good faith belief at the time of posting. Actual compensation may vary based on factors such as geographic location, work experience, market conditions, education/training and skill level).

If yes, then we look forward to speaking to you!

Vesta Healthcare is committed to leveraging the talent of a diverse workforce to create great opportunities for our business and our people. Vesta Healthcare is an Equal Opportunity/Affirmative Action Employer. Candidates are selected without regard to race, color, religion, sex, national origin, disability, marital status, or sexual orientation, in accordance with federal and state law. 

At Vesta Healthcare, we are constantly searching for the most dynamic and best talent to join our team with a mission of empowering caregivers in the home!  If you are ever contacted by e-mail from any domain other than https://vestahealthcare.com, please do not respond, as there is a likelihood it could be a scam as it is not a legitimate Vesta Healthcare email. You might see things from a similar domain address, but with a slight misspelling, for example. We have no responsibility for any communication that does not come from the https://vestahealthcare.com domain, and we strongly advise that you not provide information or respond if not from the legitimate Vesta Healthcare domain. If you have any concerns that outreach might not be legitimate, please reach out to hr@vestahealthcare.com for confirmation.

Nice to meet you, we’re Vesta Healthcare.

Vesta Healthcare is a specialized medical group focused today on aging adults with long-term home care needs. We help these individuals live happier, healthier lives by partnering with their aides and caregivers, as a key part of the care team. We use a combination of virtual care, home-based and mobile technologies, data integrations and partnerships with home care agencies to make the home an integrated setting of care with patients, and their Caregivers at the center. 

Vesta is the Roman name for the goddess of home, hearth and family. She is the caregiver. Often unseen yet greatly revered, she puts others' needs ahead of her own, keeping the hearth warm so the home and family can function.

We see Caregivers and recognize the power and potential they embody. More than just assistance, Caregivers are eyes, ears and hands in the home. Caregivers play the role of Doctor, Nurse, Pharmacist, EMT and more, but without support or guidance. That is where Vesta Healthcare comes in. Our program provides Caregivers with a personalized clinical team in their pocket. Our team links Caregivers to the people they care for and the other providers involved in their care. It’s an insurance covered benefit, so it’s available to most adults with Caregivers free of charge to them.

We seek team members who are passionate about making home the best place it can be for people with home care needs and see the important role Caregivers play. Our team members are collaborative data-driven optimists who always focus on doing what’s best for patients and their caregivers. We see ourselves as being here to improve the quality of life for caregivers and care recipients, allowing them to focus on the important things (like going to the mall with their grandkids).

The ideal teammate would be…

A customer focused individual who responsible for assisting the team in coordinating the care of members enrolled in Medicare's chronic care management program during each calendar month. This will primarily entail periodic telephonic outreach calls to members, caregivers, and other care team members as directed with documentation in the appropriate platform to ensure compliance. The Care Coordinator will collaborate with the supervising provider and staff to conduct outreach, assessment and service planning to coordinate care for the CCM patients.

The ideal teammate would be able to:

• Provide practice support including: contacting members, caregivers, and care team members as directed, work closely with the clinical team to improve the health and care of our members
• Coordinating care for members of the program
• Data entry within operating dashboards, reporting and workflow platforms 
• Ensure Data Quality and Accuracy
• Other administrative support

Would you describe yourself as someone who has:

• Fluency in English and Spanish/Mandarin/Cantonese/Russian (writing, reading and speaking) (required)
• A minimum of 2 years of experience working in a healthcare setting (required)
• The ability to work Monday - Friday, 9:00 am - 6:00 pm EST and rotating holiday shifts (required)
• 2+ years experience with PCP office and/or working with a health plan and coordinating services and care for members (required)
• Knowledge and understanding of medical terminology (required)
• Experience communicating with patients via phone/telehealth (required)
• Knowledge and understanding of chronic care management processes  (required)
• A customer service mindset for both internal and external customers (required)
• Medical Assistant and or Medical Scribe Certification (required) 
• A strong proficiency in computer software navigation; data entry and data cleansing
• A fundamental knowledge of Google Docs, Sheets, Slides or similar 
• A demonstrated ability to work effectively as a member of an interdisciplinary team, displaying good judgment and decision-making skills
• Ability to perform duties as assigned or requested

In addition to amazing teammates, we also offer:

• Health, dental, and vision insurance with a choice of many different plans/costs partially subsidized by us
• Paid vacation
• Paid Sick/personal days
• ~12 paid holidays
• One time reimbursement to set up your home office
• Monthly reimbursement for internet or other home office expenses
• Monthly gym reimbursement to be used for gyms, online classes, etc
• Basic Life & AD&D, Short-term and Long-term Disability Benefits paid fully by us
• Voluntary benefits such as Pet, Home and Auto, Legal Insurance plus more
• Pre-tax Flex Spending/Dependent Care/Transit accounts
• 401k with match

Pay rate is $20.00 hourly. (The referenced salary range is based on the Company's good faith belief at the time of posting. Actual compensation may vary based on factors such as geographic location, work experience, market conditions, education/training and skill level).

If yes, then we look forward to speaking to you!

Vesta Healthcare is committed to leveraging the talent of a diverse workforce to create great opportunities for our business and our people. Vesta Healthcare is an Equal Opportunity/Affirmative Action Employer. Candidates are selected without regard to race, color, religion, sex, national origin, disability, marital status, or sexual orientation, in accordance with federal and state law.

At Vesta Healthcare, we are constantly searching for the most dynamic and best talent to join our team with a mission of empowering caregivers in the home!
If you are ever contacted by e-mail from any domain other than https://vestahealthcare.com, please do not respond, as there is a likelihood it could be a scam as it is not a legitimate Vesta Healthcare email.  You might see things from a similar domain address, but with a slight misspelling, for example.  We have no responsibility for any communication that does not come from the https://vestahealthcare.com domain, and we strongly advise that you not provide information or respond if not from the legitimate Vesta Healthcare domain. If you have any concerns that outreach might not be legitimate, please reach out to hr@vestahealthcare.com for confirmation.  

Nice to meet you, we’re Vesta Healthcare.

Vesta Healthcare is a specialized medical group focused today on aging adults with long-term 

home care needs. We help these individuals live happier, healthier lives by partnering with their aides and caregivers, as a key part of the care team. We use a combination of virtual care, home-based and mobile technologies, data integrations and partnerships with home care agencies to make the home an integrated setting of care with patients, and their Caregivers at the center. 

Vesta is the Roman name for the goddess of home, hearth and family. She is the caregiver. Often unseen yet greatly revered, she puts others' needs ahead of her own, keeping the hearth warm so the home and family can function.

We see Caregivers and recognize the power and potential they embody. More than just assistance, Caregivers are eyes, ears and hands in the home. Caregivers play the role of Doctor, Nurse, Pharmacist, EMT and more, but without support or guidance. That is where Vesta comes in. Our program provides Caregivers with a personalized clinical team in their pocket. Our team links Caregivers to the people they care for and the other providers involved in their care. It’s an insurance covered benefit, so it’s available to most adults with Caregivers free of charge to them.

We seek team members who are passionate about making home the best place it can be for people with home care needs and see the important role Caregivers play. Our team members are collaborative data-driven optimists who always focus on doing what’s best for patients and their caregivers. We see ourselves as being here to improve the quality of life for caregivers and care recipients, allowing them to focus on the important things (like going to the mall with their grandkids).

We’re looking to add to our team of experts who care deeply about our mission. 

Our team is passionate, driven, collaborative, intellectually curious, and excited about the opportunity to transform our  healthcare system. We're inspired by caregivers and seek to create a platform that recognizes, utilizes and supports the vital role they play.  We strive to  continuously learn, explore, experiment and achieve results. We are here to improve the quality of life for caregivers and care recipients, allowing them to focus on the important things (like going to the mall with their grandkids)

The ideal teammate would be…

A detailed oriented staff accountant who is passionate about working closely with the finance team and other stakeholders to provide timely payments to vendors. Someone who has a strong desire to improve existing processes and isn’t afraid to speak up if they see a potential error. 

The ideal teammate would be able to:

• Own accounts payable and general bookkeeping, including but not limited to recording and classifying all bank transactions and processing reconciliations, managing expenses, and maintenance of vendors
• Process and categorize A/P invoices using Bill.com and be point of contact for internal and external AP inquiries
• Process and categorize credit card expenses using Brex
• Conduct month and year end closing tasks, including processing accruals and other general entries
• Prepare reconciliations for balance sheet accounts and analyze variances from period to period for all entities
• Prepare annual filings for vendors and contractors (1099s, etc.)
• Perform other related duties as directed by manager

Would you describe yourself as someone who has:

• A Bachelor’s degree in Accounting (required)
• 1-4 years of experience in accounting or finance related field
• Experience with NetSuite ERP accounting system preferred
• Experience with Accounts Payable (highly preferred)
• A high level of attention to detail
• Comfort in rolling up your sleeves and diving deep into the numbers
• Self motivated, self-starter  skills and creative problem-solver who is comfortable working in a fast-paced, dynamic environment
• A genuine, compassionate desire to serve others and help those in need

In addition to amazing teammates, we also offer:

• Health, dental, and vision insurance with a choice of many different plans/costs partially subsidized by us
• Paid vacation
• Paid Sick/personal days
• ~12 paid holidays
• One time reimbursement to set up your home office
• Monthly reimbursement for internet or other home office expenses
• Monthly gym reimbursement to be used for gyms membership and classes
• Basic Life & AD&D, Short-term and Long-term Disability Benefits paid fully by us
• Pre-tax Flex Spending/Dependent Care/Transit accounts
• 401k with a match

We look forward to speaking with you!

Vesta Healthcare is committed to leveraging the talent of a diverse workforce to create great opportunities for our business and our people. Vesta Healthcare is an Equal Opportunity/Affirmative Action Employer. Candidates are selected without regard to race, color, religion, sex, national origin, disability, marital status, or sexual orientation, in accordance with federal and state law.

The salary for this position is $55,000-$75,000. (The referenced salary range is based on the Company's good faith belief at the time of posting. Actual compensation may vary based on factors such as geographic location, work experience, market conditions, education/training and skill level).

If yes, then we look forward to speaking to you!

Vesta Healthcare is committed to leveraging the talent of a diverse workforce to create great opportunities for our business and our people. Vesta Healthcare is an Equal Opportunity/Affirmative Action Employer. Candidates are selected without regard to race, color, religion, sex, national origin, disability, marital status, or sexual orientation, in accordance with federal and state law.

At Vesta Healthcare, we are constantly searching for the most dynamic and best talent to join our team with a mission of empowering caregivers in the home!
If you are ever contacted by e-mail from any domain other than https://vestahealthcare.com, please do not respond, as there is a likelihood it could be a scam as it is not a legitimate Vesta Healthcare email.  You might see things from a similar domain address, but with a slight misspelling, for example.  We have no responsibility for any communication that does not come from the https://vestahealthcare.com domain, and we strongly advise that you not provide information or respond if not from the legitimate Vesta Healthcare domain. If you have any concerns that outreach might not be legitimate, please reach out to hr@vestahealthcare.com for confirmation.  

Nice to meet you, we’re Vesta Healthcare.

Vesta Healthcare is a specialized medical group focused on people with long-term home care needs. We help these individuals live happier, healthier lives by partnering with their aides and caregivers, as a key part of the care team. We use a combination of virtual care, home-based and mobile technologies, data integrations and partnerships with home care agencies to make the home an integrated setting of care with patients, and their Caregivers at the center. 

Vesta is the Roman name for the goddess of home, hearth and family. She is the caregiver. Often unseen yet greatly revered, she puts others' needs ahead of her own, keeping the hearth warm so the home and family can function.

We see Caregivers and recognize the power and potential they embody. More than just assistance, Caregivers are eyes, ears and hands in the home. Caregivers play the role of Doctor, Nurse, Pharmacist, EMT and more, but without support or guidance. That is where Vesta comes in. Our program provides Caregivers with a personalized clinical team in their pocket. Our team links Caregivers to the people they care for and the other providers involved in their care. It’s an insurance covered benefit, so it’s available to most adults with Caregivers free of charge to them.

We seek team members who are passionate about making home the best place it can be for people with home care needs and see the important role Caregivers play. Our team members are collaborative data-driven optimists who always focus on doing what’s best for patients and their caregivers. We see ourselves as being here to improve the quality of life for caregivers and care recipients, allowing them to focus on the important things (like going to the mall with their grandkids).

The ideal teammate would be…
A nursing leader who is passionate about caring for our members, teammates, and clients and can leverage technology to create new programs, systems, and processes to drive exceptional clinical team performance.  Someone who has a proven track record of using data to drive high quality and efficient clinical outcomes.  Someone who ideally has experience in chronic care management, remote patient monitoring, and valuable based care of vulnerable populations.  Love learning and helping others learn: you’re excited to bring your wisdom and coach others, and you’re equally energized to learn from other’s experience (such as product managers, software engineers, and data scientists), and then continue improving how Vesta does care management as we learn more together.  They are comfortable working in an ambiguous environment within an organization that is growing and changing quickly.   Curious about changing regulations within the space and how they can be leveraged to create additional revenue streams 

The ideal teammate would be able to:

• Provide leadership, coaching, and development to a multidisciplinary team of individuals performing care management
• Assist in evaluating capacity planning, hiring, and training of new employees
• Manage, analyze and deliver productivity measures to the team and higher management while including operational metrics and benchmarks 
• Collaborate with other Managers of Clinical Delivery in ensuring the  team is appropriately staffed and find coverage when needed
• Assist in implementing and educating new clinical programming across our clinical pods 
• Provide clinical oversight and utilize critical thinking skills to support the team in addressing escalated member challenges/concerns
• Identify inefficiencies and opportunities for quality improvement. Create process improvement to achieve member and clinician satisfaction 
• Track, analyze and manage key performance indicators (KPIs) and metrics for their team
• Serve as a subject matter expert for chronic care management (CCM), Transitions of Care (TOC) and remote patient monitoring (RPM)
• Support the development of strategies to help scale the program
• Collaborate with cross departmental leads in analytics, product/engineering and business operations to drive efficiencies and quality improvement and effectiveness of the clinical team and outcomes
• Collaborate with Clinical Leadership and Clinical Accounts Liaison to ensure partner needs and expectations are met.
• Continue to push the boundaries of what technology can do to empower our caregivers and clinicians to improve health outcomesfor our patients

Would you describe yourself as someone who has:

• Registered Nurse with a compact license (required)
• Registered Nurse with a New York State nursing license (preferred)
• Bilingual and fluent in both English AND Spanish (preferred)
• 4+ years of nursing experience within acute care (required)
• 2-3 years of experience leading/managing a clinical team of at least 15+ reports overseeing several complex projects simultaneously (required)
• Familiarity with managed care plans/structure in New York State (required)
• Experience managing a remote team (preferred)
• Passionate about our mission to improve people’s lives
• An ability and humility to roll up your sleeves
• Detail- and process-oriented, ability to context- and mode-switch easily, fast learner
• Excellent communication skills, combined with the ability to collaborate across functions and use available tools
• Self-driven, self-starter and excited to support new technology

In addition to amazing teammates, we also offer:

• Health, dental, and vision insurance with a choice of many different plans/costs partially subsidized by us
• Paid vacation
• Paid Sick/personal days
• 12 paid holidays
• One time reimbursement to set up your home office
• Monthly reimbursement for internet or other home office expenses
• Monthly gym reimbursement to be used for gyms, online classes, etc
• Basic Life & AD&D, Short-term and Long-term Disability Benefits paid fully by us
• Voluntary benefits such as Pet, Home and Auto, Legal Insurance plus more
• Pre-tax Flex Spending/Dependent Care/Transit accounts
• 401k plus match

Pay range is $100,000 -$110,000 based on experience. (The referenced salary range is based on the Company's good faith belief at the time of posting. Actual compensation may vary based on factors such as geographic location, work experience, market conditions, education/training and skill level).

If yes, then we look forward to speaking to you!

Vesta Healthcare is committed to leveraging the talent of a diverse workforce to create great opportunities for our business and our people. Vesta Healthcare is an Equal Opportunity/Affirmative Action Employer. Candidates are selected without regard to race, color, religion, sex, national origin, disability, marital status, or sexual orientation, in accordance with federal and state law. 

At Vesta, we are constantly searching for the most dynamic and best talent to join our team with a mission of empowering caregivers in the home!  If you are ever contacted by e-mail from any domain other than https://vestahealthcare.com, please do not respond, as there is a likelihood it could be a scam as it is not a legitimate Vesta email. You might see things from a similar domain address, but with a slight misspelling, for example. We have no responsibility for any communication that does not come from the https://vestahealthcare.com domain, and we strongly advise that you not provide information or respond if not from the legitimate Vesta domain. If you have any concerns that outreach might not be legitimate, please reach out to hr@vestahealthcare.com for confirmation.

Nice to meet you, we’re Vesta Healthcare.

Vesta Healthcare is a specialized medical group focused on people with long-term home care needs. We help these individuals live happier, healthier lives by partnering with their aides and caregivers, as a key part of the care team. We use a combination of virtual care, home-based and mobile technologies, data integrations and partnerships with home care agencies to make the home an integrated setting of care with patients, and their Caregivers at the center. 

Vesta is the Roman name for the goddess of home, hearth and family. She is the caregiver. Often unseen yet greatly revered, she puts others' needs ahead of her own, keeping the hearth warm so the home and family can function.

We see Caregivers and recognize the power and potential they embody. More than just assistance, Caregivers are eyes, ears and hands in the home. Caregivers play the role of Doctor, Nurse, Pharmacist, EMT and more, but without support or guidance. That is where Vesta comes in. Our program provides Caregivers with a personalized clinical team in their pocket. Our team links Caregivers to the people they care for and the other providers involved in their care. It’s an insurance covered benefit, so it’s available to most adults with Caregivers free of charge to them.

We seek team members who are passionate about making home the best place it can be for people with home care needs and see the important role Caregivers play. Our team members are collaborative data-driven optimists who always focus on doing what’s best for patients and their caregivers. We see ourselves as being here to improve the quality of life for caregivers and care recipients, allowing them to focus on the important things (like going to the mall with their grandkids).

The ideal teammate would be…
A nursing leader who is passionate about caring for our members, teammates, and clients and can leverage technology to create new programs, systems, and processes to drive exceptional clinical team performance.  Someone who has a proven track record of using data to drive high quality and efficient clinical outcomes.  Someone who ideally has experience in chronic care management, remote patient monitoring, and valuable based care of vulnerable populations.  Love learning and helping others learn: you’re excited to bring your wisdom and coach others, and you’re equally energized to learn from other’s experience (such as product managers, software engineers, and data scientists), and then continue improving how Vesta does care management as we learn more together.  They are comfortable working in an ambiguous environment within an organization that is growing and changing quickly.   Curious about changing regulations within the space and how they can be leveraged to create additional revenue streams 

The ideal teammate would be able to:

• Provide leadership, coaching, and development to a multidisciplinary team of individuals performing care management
• Assist in evaluating capacity planning, hiring, and training of new employees
• Manage, analyze and deliver productivity measures to the team and higher management while including operational metrics and benchmarks 
• Collaborate with other Managers of Clinical Delivery in ensuring the  team is appropriately staffed and find coverage when needed
• Assist in implementing and educating new clinical programming across our clinical pods 
• Provide clinical oversight and utilize critical thinking skills to support the team in addressing escalated member challenges/concerns
• Identify inefficiencies and opportunities for quality improvement. Create process improvement to achieve member and clinician satisfaction 
• Track, analyze and manage key performance indicators (KPIs) and metrics for their team
• Serve as a subject matter expert for chronic care management (CCM), Transitions of Care (TOC) and remote patient monitoring (RPM)
• Support the development of strategies to help scale the program
• Collaborate with cross departmental leads in analytics, product/engineering and business operations to drive efficiencies and quality improvement and effectiveness of the clinical team and outcomes
• Collaborate with Clinical Leadership and Clinical Accounts Liaison to ensure partner needs and expectations are met.
• Continue to push the boundaries of what technology can do to empower our caregivers and clinicians to improve health outcomesfor our patients

Would you describe yourself as someone who has:

• Registered Nurse with a New York State license AND a compact license (required)
• Bilingual and fluent in both English AND Spanish (required)
• 4+ years of nursing experience within acute care (required)
• 2-3 years of experience leading/managing a clinical team of at least 15+ reports overseeing several complex projects simultaneously (required)
• Familiarity with managed care plans/structure in New York State (required)
• Experience managing a remote team (preferred)
• Passionate about our mission to improve people’s lives
• An ability and humility to roll up your sleeves
• Detail- and process-oriented, ability to context- and mode-switch easily, fast learner
• Excellent communication skills, combined with the ability to collaborate across functions and use available tools
• Self-driven, self-starter and excited to support new technology

In addition to amazing teammates, we also offer:

• Health, dental, and vision insurance with a choice of many different plans/costs partially subsidized by us
• Paid vacation
• Paid Sick/personal days
• 12 paid holidays
• One time reimbursement to set up your home office
• Monthly reimbursement for internet or other home office expenses
• Monthly gym reimbursement to be used for gyms, online classes, etc
• Basic Life & AD&D, Short-term and Long-term Disability Benefits paid fully by us
• Voluntary benefits such as Pet, Home and Auto, Legal Insurance plus more
• Pre-tax Flex Spending/Dependent Care/Transit accounts
• 401k plus match

Pay range is $100,000 -$110,000 based on experience. (The referenced salary range is based on the Company's good faith belief at the time of posting. Actual compensation may vary based on factors such as geographic location, work experience, market conditions, education/training and skill level).

If yes, then we look forward to speaking to you!

Vesta Healthcare is committed to leveraging the talent of a diverse workforce to create great opportunities for our business and our people. Vesta Healthcare is an Equal Opportunity/Affirmative Action Employer. Candidates are selected without regard to race, color, religion, sex, national origin, disability, marital status, or sexual orientation, in accordance with federal and state law. 

At Vesta, we are constantly searching for the most dynamic and best talent to join our team with a mission of empowering caregivers in the home!  If you are ever contacted by e-mail from any domain other than https://vestahealthcare.com, please do not respond, as there is a likelihood it could be a scam as it is not a legitimate Vesta email. You might see things from a similar domain address, but with a slight misspelling, for example. We have no responsibility for any communication that does not come from the https://vestahealthcare.com domain, and we strongly advise that you not provide information or respond if not from the legitimate Vesta domain. If you have any concerns that outreach might not be legitimate, please reach out to hr@vestahealthcare.com for confirmation.

Nice to meet you, we’re Vesta Healthcare.

Vesta Healthcare is a specialized medical group focused today on aging adults with long-term home care needs. We help these individuals live happier, healthier lives by partnering with their aides and caregivers, as a key part of the care team. We use a combination of virtual care, home-based and mobile technologies, data integrations and partnerships with home care agencies to make the home an integrated setting of care with patients, and their Caregivers at the center. 

Vesta is the Roman name for the goddess of home, hearth and family. She is the caregiver. Often unseen yet greatly revered, she puts others' needs ahead of her own, keeping the hearth warm so the home and family can function.

We see Caregivers and recognize the power and potential they embody. More than just assistance, Caregivers are eyes, ears and hands in the home. Caregivers play the role of Doctor, Nurse, Pharmacist, EMT and more, but without support or guidance. That is where Vesta Healthcare comes in. Our program provides Caregivers with a personalized clinical team in their pocket. Our team links Caregivers to the people they care for and the other providers involved in their care. It’s an insurance covered benefit, so it’s available to most adults with Caregivers free of charge to them.

We’re looking to add to our team of experts who care deeply about our mission. 

Our team is passionate, driven, collaborative, intellectually curious, and excited about the opportunity to transform our  healthcare system. We're inspired by caregivers and seek to create a platform that recognizes, utilizes and supports the vital role they play.  We strive to  continuously learn, explore, experiment and achieve results. We are here to improve the quality of life for caregivers and care recipients, allowing them to focus on the important things (like going to the mall with their grandkids)

The ideal teammate would be…
A customer focused individual who is responsible for assisting the team in coordinating the care of members enrolled in Medicare's chronic care management program during each calendar month. This will primarily entail periodic telephonic outreach calls to members, caregivers, and other care team members as directed with documentation in the appropriate platform to ensure compliance. The Medical Assistant will collaborate with the supervising provider and staff to conduct outreach, assessment and service planning to coordinate care for the CCM patients.

The ideal teammate would be able to:

• Conduct patient interviews and create accurate, comprehensive medication lists
• Coordinate clinical service visits between pharmacists and members and/or caretakers
• Provide practice support including: contacting members, caregivers, and care team members as directed, work closely with the clinical team to improve the health and care of our members
• Coordinate care for members of the program
• Enter data within operating dashboards, reporting and workflow platforms 
• Ensure call resolution by discussing purpose of call, effectively address all concerns, and escalate calls as necessary according to protocol
• Manage challenging member and/or caretaker situations and be able to respond promptly to member needs and service requests
• Embrace a continuous quality improvement approach by proactively identifying areas of improvement and communicating those ideas to the clinical services team
• Participate in other activities as assigned 

Would you describe yourself as someone who has:

• A current Medical Assistant (CMA) certification (required)
• Fluency in English and Spanish, Russian or Cantonese/Mandarin (writing, reading and speaking) (required)
• At least two years of experience as a medical assistant with at least 1 year experience as a medication reconciliation medical assistant (required)
• The ability to work Monday - Friday, 9:00 am - 6:00 pm EST and rotating holiday shifts (required)
• Knowledge and understanding of chronic care management processes (required)
• Comfort using technology like Google Workspace, multiple EMRs, Slack (required)
• Worked with multiple platforms to provide a seamless experience for the patient (required)
• The ability to be focused and productive while working from home with a private area in their home/workspace with a reliable internet connection (required)
• A positive attitude and genuinely enjoys talking to patients
• Demonstrated ability to work effectively as a member of an interdisciplinary team, displaying good judgment and decision-making skills
• The ability to perform duties as assigned or requested

In addition to amazing teammates, we also offer:

• Health, dental, and vision insurance with a choice of many different plans/costs partially subsidized by us
• Paid vacation
• Paid Sick/personal days
• ~12 paid holidays
• One time reimbursement to set up your home office
• Monthly reimbursement for internet or other home office expenses
• Monthly gym reimbursement to be used for gyms, online classes, etc
• Basic Life & AD&D, Short-term and Long-term Disability Benefits paid fully by us
• Voluntary benefits such as Pet, Home and Auto, Legal Insurance plus more
• Pre-tax Flex Spending/Dependent Care/Transit accounts
• 401k with match

Pay rate is $22-23 hourly. (The referenced salary range is based on the Company's good faith belief at the time of posting. Actual compensation may vary based on factors such as geographic location, work experience, market conditions, education/training and skill level).

If yes, then we look forward to speaking to you!

Vesta Healthcare is committed to leveraging the talent of a diverse workforce to create great opportunities for our business and our people. Vesta Healthcare is an Equal Opportunity/Affirmative Action Employer. Candidates are selected without regard to race, color, religion, sex, national origin, disability, marital status, or sexual orientation, in accordance with federal and state law. 

At Vesta Healthcare, we are constantly searching for the most dynamic and best talent to join our team with a mission of empowering caregivers in the home!  If you are ever contacted by e-mail from any domain other than https://vestahealthcare.com, please do not respond, as there is a likelihood it could be a scam as it is not a legitimate Vesta Healthcare email. You might see things from a similar domain address, but with a slight misspelling, for example. We have no responsibility for any communication that does not come from the https://vestahealthcare.com domain, and we strongly advise that you not provide information or respond if not from the legitimate Vesta Healthcare domain. If you have any concerns that outreach might not be legitimate, please reach out to hr@vestahealthcare.com for confirmation.

Nice to meet you, we’re Vesta Healthcare.

Vesta Healthcare is a specialized medical group focused today on aging adults with long-term 

home care needs. We help these individuals live happier, healthier lives by partnering with their aides and caregivers, as a key part of the care team. We use a combination of virtual care, home-based and mobile technologies, data integrations and partnerships with home care agencies to make the home an integrated setting of care with patients, and their Caregivers at the center. 

Vesta is the Roman name for the goddess of home, hearth and family. She is the caregiver. Often unseen yet greatly revered, she puts others' needs ahead of her own, keeping the hearth warm so the home and family can function.

We see Caregivers and recognize the power and potential they embody. More than just assistance, Caregivers are eyes, ears and hands in the home. Caregivers play the role of Doctor, Nurse, Pharmacist, EMT and more, but without support or guidance. That is where Vesta comes in. Our program provides Caregivers with a personalized clinical team in their pocket. Our team links Caregivers to the people they care for and the other providers involved in their care. It’s an insurance covered benefit, so it’s available to most adults with Caregivers free of charge to them.

We seek team members who are passionate about making home the best place it can be for people with home care needs and see the important role Caregivers play. Our team members are collaborative data-driven optimists who always focus on doing what’s best for patients and their caregivers. We see ourselves as being here to improve the quality of life for caregivers and care recipients, allowing them to focus on the important things (like going to the mall with their grandkids).

We’re looking to add to our team of experts who care deeply about our mission. 

Our team is passionate, driven, collaborative, intellectually curious, and excited about the opportunity to transform our  healthcare system. We're inspired by caregivers and seek to create a platform that recognizes, utilizes and supports the vital role they play.  We strive to  continuously learn, explore, experiment and achieve results. We are here to improve the quality of life for caregivers and care recipients, allowing them to focus on the important things (like going to the mall with their grandkids)

The ideal teammate would be…

An individual passionate about helping people and problem solving through collaboration. Our ideal candidate is detail- and people-oriented, dynamic, and will always go the extra mile to see our team be successful. Someone who greatly enjoys speaking with older adults and their care teams about our program, data analysis, accountability metrics, and creating a fun work environment.  They are proactive problem-solvers and like to collaborate cross-functionally to achieve shared goals. Someone who enjoys working as a team to collectively achieve maximum results.

The ideal teammate would be able to:

• Manage large amounts of outbound calls in a timely manner
• Manage a frequently evolving outreach list to drive department member engagement
• Manage tasks for patients as needed (i.e. schedule appointments, collect consent, send documents, etc)
• Function within timeframes of a fast-paced startup in the healthcare environment
• Perform other duties as required or assigned
• Follow communication “scripts” when handling different members or situations
• Outreach to members while navigating various platforms for documentation and retrieval of member information
• Have strong communication skills, both verbal and written
• Provide exceptional interpersonal and rapport building skills
• Provide strong time management and organizational skills
• Have the ability to meet outbound call metrics daily/weekly/monthly
• Collaborate with other professionals to improve customer service
• Collaborate closely with the Program Enrollment Specialists on the post-onboarding experience for both members and caregivers, providing high-touch support and necessary resources

Would you describe yourself as someone who has:

• Fluency in both English and Spanish (required)
• A minimum of HS diploma (required)
• 2+ years of experience in a clinical call center setting environment(required)
• 1+ years of medical terminology knowledge (required)
• The ability to work remotely and has a private area in their home/workspace (required)
• A genuine, compassionate desire to serve others and help those in need
• High speed home WiFi/data connection to support company provided IT equipment 

In addition to amazing teammates, we also offer:

• Health, dental, and vision insurance with a choice of many different plans/costs partially subsidized by us
• Paid vacation
• Paid Sick/personal days
• ~12 paid holidays
• One time reimbursement to set up your home office
• Monthly reimbursement for internet or other home office expenses
• Monthly gym reimbursement to be used for gyms membership and classes
• Basic Life & AD&D, Short-term and Long-term Disability Benefits paid fully by us
• Pre-tax Flex Spending/Dependent Care/Transit accounts
• 401k with a match

Pay rate is $20.00 hourly. (The referenced salary range is based on the Company's good faith belief at the time of posting. Actual compensation may vary based on factors such as geographic location, work experience, market conditions, education/training and skill level).

If yes, then we look forward to speaking to you!

Vesta Healthcare is committed to leveraging the talent of a diverse workforce to create great opportunities for our business and our people. Vesta Healthcare is an Equal Opportunity/Affirmative Action Employer. Candidates are selected without regard to race, color, religion, sex, national origin, disability, marital status, or sexual orientation, in accordance with federal and state law.

At Vesta Healthcare, we are constantly searching for the most dynamic and best talent to join our team with a mission of empowering caregivers in the home!
If you are ever contacted by e-mail from any domain other than https://vestahealthcare.com, please do not respond, as there is a likelihood it could be a scam as it is not a legitimate Vesta Healthcare email.  You might see things from a similar domain address, but with a slight misspelling, for example.  We have no responsibility for any communication that does not come from the https://vestahealthcare.com domain, and we strongly advise that you not provide information or respond if not from the legitimate Vesta Healthcare domain. If you have any concerns that outreach might not be legitimate, please reach out to hr@vestahealthcare.com for confirmation. 

Nice to meet you, we’re Vesta Healthcare.

Vesta Healthcare is a specialized medical group focused today on aging adults with long-term 

home care needs. We help these individuals live happier, healthier lives by partnering with their aides and caregivers, as a key part of the care team. We use a combination of virtual care, home-based and mobile technologies, data integrations and partnerships with home care agencies to make the home an integrated setting of care with patients, and their Caregivers at the center. 

Vesta is the Roman name for the goddess of home, hearth and family. She is the caregiver. Often unseen yet greatly revered, she puts others' needs ahead of her own, keeping the hearth warm so the home and family can function.

We see Caregivers and recognize the power and potential they embody. More than just assistance, Caregivers are eyes, ears and hands in the home. Caregivers play the role of Doctor, Nurse, Pharmacist, EMT and more, but without support or guidance. That is where Vesta comes in. Our program provides Caregivers with a personalized clinical team in their pocket. Our team links Caregivers to the people they care for and the other providers involved in their care. It’s an insurance covered benefit, so it’s available to most adults with Caregivers free of charge to them.

We seek team members who are passionate about making home the best place it can be for people with home care needs and see the important role Caregivers play. Our team members are collaborative data-driven optimists who always focus on doing what’s best for patients and their caregivers. We see ourselves as being here to improve the quality of life for caregivers and care recipients, allowing them to focus on the important things (like going to the mall with their grandkids).

We’re looking to add to our team of experts who care deeply about our mission. 

Our team is passionate, driven, collaborative, intellectually curious, and excited about the opportunity to transform our  healthcare system. We're inspired by caregivers and seek to create a platform that recognizes, utilizes and supports the vital role they play.  We strive to  continuously learn, explore, experiment and achieve results. We are here to improve the quality of life for caregivers and care recipients, allowing them to focus on the important things (like going to the mall with their grandkids)

The ideal teammate would be…

An individual passionate about helping people and problem solving through collaboration. Our ideal candidate is detail- and people-oriented, dynamic, and will always go the extra mile to see our team be successful. Someone who greatly enjoys speaking with older adults and their care teams about our program, data analysis, accountability metrics, and creating a fun work environment.  They are proactive problem-solvers and like to collaborate cross-functionally to achieve shared goals. Someone who enjoys working as a team to collectively achieve maximum results.

The ideal teammate would be able to:

• Manage large amounts of outbound calls in a timely manner
• Manage a frequently evolving outreach list to drive department member engagement
• Manage tasks for patients as needed (i.e. schedule appointments, collect consent, send documents, etc)
• Function within timeframes of a fast-paced startup in the healthcare environment
• Perform other duties as required or assigned
• Follow communication “scripts” when handling different members or situations
• Outreach to members while navigating various platforms for documentation and retrieval of member information
• Have strong communication skills, both verbal and written
• Provide exceptional interpersonal and rapport building skills
• Provide strong time management and organizational skills
• Have the ability to meet outbound call metrics daily/weekly/monthly
• Collaborate with other professionals to improve customer service
• Collaborate closely with the Program Enrollment Specialists on the post-onboarding experience for both members and caregivers, providing high-touch support and necessary resources

Would you describe yourself as someone who has:

• Fluency in both English and Spanish (required)
• A minimum of HS diploma (required)
• 2+ years of experience in a clinical call center setting environment(required)
• 1+ years of medical terminology knowledge (required)
• The ability to work remotely and has a private area in their home/workspace (required)
• A genuine, compassionate desire to serve others and help those in need
• High speed home WiFi/data connection to support company provided IT equipment 

In addition to amazing teammates, we also offer:

• Health, dental, and vision insurance with a choice of many different plans/costs partially subsidized by us
• Paid vacation
• Paid Sick/personal days
• ~12 paid holidays
• One time reimbursement to set up your home office
• Monthly reimbursement for internet or other home office expenses
• Monthly gym reimbursement to be used for gyms membership and classes
• Basic Life & AD&D, Short-term and Long-term Disability Benefits paid fully by us
• Pre-tax Flex Spending/Dependent Care/Transit accounts
• 401k with a match

Pay rate is $20.00 hourly. (The referenced salary range is based on the Company's good faith belief at the time of posting. Actual compensation may vary based on factors such as geographic location, work experience, market conditions, education/training and skill level).

If yes, then we look forward to speaking to you!

Vesta Healthcare is committed to leveraging the talent of a diverse workforce to create great opportunities for our business and our people. Vesta Healthcare is an Equal Opportunity/Affirmative Action Employer. Candidates are selected without regard to race, color, religion, sex, national origin, disability, marital status, or sexual orientation, in accordance with federal and state law.

At Vesta Healthcare, we are constantly searching for the most dynamic and best talent to join our team with a mission of empowering caregivers in the home!
If you are ever contacted by e-mail from any domain other than https://vestahealthcare.com, please do not respond, as there is a likelihood it could be a scam as it is not a legitimate Vesta Healthcare email.  You might see things from a similar domain address, but with a slight misspelling, for example.  We have no responsibility for any communication that does not come from the https://vestahealthcare.com domain, and we strongly advise that you not provide information or respond if not from the legitimate Vesta Healthcare domain. If you have any concerns that outreach might not be legitimate, please reach out to hr@vestahealthcare.com for confirmation. 

Nice to meet you, we’re Vesta Healthcare

Vesta Healthcare is a startup with a simple mission: Delivering extraordinary outcomes by unlocking the power of caregivers. 

Vesta Primary Care “VPC” is one of Vesta’s divisions that specializes in primary care. We focus on older adults with long-term home care needs. Our practice serves patients in need of chronic care management, often home-bound, who benefit from a primary care provider who makes house calls. We help these individuals live happier, healthier lives by partnering with their aides and caregivers, as a key part of the care team. We use a combination of in-person and virtual care to provide primary care to our patients. 

We seek team members who are passionate about caring for older adults and collaborating with their caregivers to provide a team-based approach to care. Our team members are patient-centered optimists who always focus on doing what’s best for patients and their caregivers. Our team goes the extra mile to ensure tasks related to patient care are complete, timely and thorough. We see ourselves as being here to improve the quality of life for caregivers and care recipients, allowing them to focus on the important things, like time with one another.

The Temporary Medical Assistant Role:

Medical Assistants are critical teammates for our primary care practice. The Temporary VPC Medical Assistant will facilitate critical patient-related tasks, ensuring that patients and families have both the services and information they need to support chronic care needs.  

Key Medical Assistant activities include: 

• Performing health screenings by phone or in person
• Chart preparation and remote bedside scribe functions 
• Maintaining up to date medical records, ensuring communication is documented and flows through the electronic medical record 
• Scheduling appointments
• Conducting back office support such as filling out benefit request forms, engaging in patient related conversation at the direction of and under the supervision of a clinical practitioner, and other activities as needed
• Collaborates with providers to facilitate orders and referrals
• Ensures lab and diagnostic imaging orders are placed, conducted, resulted and communicated back to patients
• Coverage for “front office” functions as necessary, such as answering phones and conducting other administrative tasks

The ideal teammate would be…

A patient-centered individual who enjoys assisting a clinical team in coordinating patient care. S/he enjoys performing outreach and speaking with older adults and their caregivers. The ideal Medical Assistant is detail oriented, is driven to complete tasks with quality and completeness and enjoys the feeling of a clear task list. This individual prioritizes providing high quality, timely care and sees this as their purpose. 

The ideal teammate would be able to:

• Provide practice support including: contacting members, caregivers, and care team members as directed, work closely with the clinical team to improve the health and care of our members
• Coordinate care for patients of the practice
• Perform precise data entry within the electronic medical record, as appropriate for scope of practice 
• Ensure data quality and accuracy
• Answer phones with a smile and customer service orientation
• Other administrative support

Would you describe yourself as someone who has:

• Availability to work in a temporary position from October 2024 through February 2025 (required)
• The ability to work between 20 to 40 hours within the time frame of Monday - Friday, 8:00 am to 5:00 pm pm EST (required)
• Fluency in Russian and English (writing, reading and speaking) (required)
• A minimum of 2 years of experience working in a healthcare setting (required)
• A National or State Medical Assistant Certification (preferred)
• Knowledge and understanding of medical terminology (required)
• Knowledge and understanding of chronic care management processes  (preferred)
• A customer service mindset for both internal and external customers (required)
• A strong proficiency in computer software navigation; data entry and data cleansing
• A fundamental knowledge of Google Docs, Sheets, Slides or similar 
• A demonstrated ability to work effectively as a member of an interdisciplinary team, displaying good judgment and decision-making skills
• Ability to perform duties as assigned or requested
• A quiet place to work on remote days, where patient related conversation can happen in private and you can focus on patient-related tasks.
• Up to date on appropriate vaccinations 

In addition to amazing teammates, we also offer:

• Health, dental, and vision insurance with a choice of many different plans/costs partially subsidized by us
• Paid vacation
• Paid Sick/personal days
• ~12 paid holidays
• Monthly reimbursement for internet or other home office expenses
• Monthly gym reimbursement to be used for gyms, online classes, etc
• Basic Life & AD&D, Short-term and Long-term Disability Benefits paid fully by us
• Voluntary benefits such as Pet, Home and Auto, Legal Insurance plus more
• Pre-tax Flex Spending/Dependent Care/Transit accounts
• 401k with match

Pay rate is $25.00 hourly. (The referenced salary range is based on the Company's good faith belief at the time of posting. Actual compensation may vary based on factors such as geographic location, work experience, market conditions, education/training and skill level).

If yes, then we look forward to speaking to you!

Vesta Healthcare is committed to leveraging the talent of a diverse workforce to create great opportunities for our business and our people. Vesta Healthcare is an Equal Opportunity/Affirmative Action Employer. Candidates are selected without regard to race, color, religion, sex, national origin, disability, marital status, or sexual orientation, in accordance with federal and state law.

At Vesta, we are constantly searching for the most dynamic and best talent to join our team with a mission of empowering caregivers in the home!
If you are ever contacted by e-mail from any domain other than https://vestahealthcare.com, please do not respond, as there is a likelihood it could be a scam as it is not a legitimate Vesta email.  You might see things from a similar domain address, but with a slight misspelling, for example.  We have no responsibility for any communication that does not come from the https://vestahealthcare.com domain, and we strongly advise that you not provide information or respond if not from the legitimate Vesta domain. If you have any concerns that outreach might not be legitimate, please reach out to hr@vestahealthcare.com for confirmation.

Nice to meet you, we’re Vesta Healthcare.

Vesta Healthcare is a specialized medical group focused today on aging adults with long-term home care needs. We help these individuals live happier, healthier lives by partnering with their aides and caregivers, as a key part of the care team. We use a combination of virtual care, home-based and mobile technologies, data integrations and partnerships with home care agencies to make the home an integrated setting of care with patients, and their Caregivers at the center. 

Vesta is the Roman name for the goddess of home, hearth and family. She is the caregiver. Often unseen yet greatly revered, she puts others' needs ahead of her own, keeping the hearth warm so the home and family can function.

We see Caregivers and recognize the power and potential they embody. More than just assistance, Caregivers are eyes, ears and hands in the home. Caregivers play the role of Doctor, Nurse, Pharmacist, EMT and more, but without support or guidance. That is where Vesta Healthcare comes in. Our program provides Caregivers with a personalized clinical team in their pocket. Our team links Caregivers to the people they care for and the other providers involved in their care. It’s an insurance covered benefit, so it’s available to most adults with Caregivers free of charge to them.

We seek team members who are passionate about making home the best place it can be for people with home care needs and see the important role Caregivers play. Our team members are collaborative data-driven optimists who always focus on doing what’s best for patients and their caregivers. We see ourselves as being here to improve the quality of life for caregivers and care recipients, allowing them to focus on the important things (like going to the mall with their grandkids).

The ideal candidate would be able to:

• Plan and conduct intervention opportunity evaluations, respond to urgent alerts and remote patient monitoring alerts as needed to help drive high quality care at a lower cost
• Have the ability and skill to recognize clinical scenarios that require escalation to the internal team nurse practitioner
• Work directly with the member, via various forms of communication, texting, virtual visits, and telephone, to develop and achieve patient centered chronic care management goals
• Develop and update care plans for members while keeping a close eye on caregiver and/or family support
• Apply clinical experience and judgment to the utilization management/care management activities
• Be responsible for day to day work with patients related to interventions needed for quality outcomes to reduce avoidable admissions, readmissions and ED utilization.
• Collaborate with engagement and product teams to promote quality outcomes, optimize service experience, and promote effective use of resources for complex or elevated medical issues

Would you describe yourself as someone who has:

• Can commit to a full-time opportunity working 10 or 12 hour shifts, and four weekend days per month (required)
• Has a Compact AND New York nursing license (required)
• Graduated from an accredited nursing program (required)
• At least 2 years of nursing experience providing care to adult and geriatric patient populations (required)
• Confidence with clinical skills in performance of telephonic triage/assessment (required)
• The ability to work remotely and has a private area in their home/workspace (required)
• A genuine, compassionate desire to serve others and help those in need
• High speed home WiFi/data connection to support company provided IT equipment 

In addition to amazing teammates, we also offer:

• Health, dental, and vision insurance with a choice of many different plans/costs partially subsidized by us
• Paid vacation
• Paid Sick/personal days
• 12 paid holidays
• One time reimbursement to set up your home office
• Monthly reimbursement for internet or other home office expenses
• Monthly gym reimbursement to be used for gyms, online classes, etc
• Basic Life & AD&D, Short-term and Long-term Disability Benefits paid fully by us
• Voluntary benefits such as Pet, Home and Auto, Legal Insurance plus more
• Pre-tax Flex Spending/Dependent Care/Transit accounts
• 401k plus match

Pay range is $85,000 - $101,000 per year for full-time opportunities based on experience and location. (The referenced salary range is based on the Company's good faith belief at the time of posting. Actual compensation may vary based on factors such as geographic location, work experience, market conditions, education/training and skill level.)

If yes, then we look forward to speaking to you!

Vesta Healthcare is committed to leveraging the talent of a diverse workforce to create great opportunities for our business and our people. Vesta Healthcare is an Equal Opportunity/Affirmative Action Employer. Candidates are selected without regard to race, color, religion, sex, national origin, disability, marital status, or sexual orientation, in accordance with federal and state law.

At Vesta Healthcare, we are constantly searching for the most dynamic and best talent to join our team with a mission of empowering caregivers in the home!If you are ever contacted by e-mail from any domain other than https://vestahealthcare.com, please do not respond, as there is a likelihood it could be a scam as it is not a legitimate Vesta Healthcare email.  You might see things from a similar domain address, but with a slight misspelling, for example.  We have no responsibility for any communication that does not come from the https://vestahealthcare.com domain, and we strongly advise that you not provide information or respond if not from the legitimate Vesta Healthcare domain. If you have any concerns that outreach might not be legitimate, please reach out to hr@vestahealthcare.com for confirmation.  

Nice to meet you, we’re Vesta Healthcare.

Vesta Healthcare is a specialized medical group focused today on aging adults with long-term 

home care needs. We help these individuals live happier, healthier lives by partnering with their aides and caregivers, as a key part of the care team. We use a combination of virtual care, home-based and mobile technologies, data integrations and partnerships with home care agencies to make the home an integrated setting of care with patients, and their Caregivers at the center. 

Vesta is the Roman name for the goddess of home, hearth and family. She is the caregiver. Often unseen yet greatly revered, she puts others' needs ahead of her own, keeping the hearth warm so the home and family can function.

We see Caregivers and recognize the power and potential they embody. More than just assistance, Caregivers are eyes, ears and hands in the home. Caregivers play the role of Doctor, Nurse, Pharmacist, EMT and more, but without support or guidance. That is where Vesta comes in. Our program provides Caregivers with a personalized clinical team in their pocket. Our team links Caregivers to the people they care for and the other providers involved in their care. It’s an insurance covered benefit, so it’s available to most adults with Caregivers free of charge to them.

We seek team members who are passionate about making home the best place it can be for people with home care needs and see the important role Caregivers play. Our team members are collaborative data-driven optimists who always focus on doing what’s best for patients and their caregivers. We see ourselves as being here to improve the quality of life for caregivers and care recipients, allowing them to focus on the important things (like going to the mall with their grandkids).

We’re looking to add to our team of experts who care deeply about our mission. 

Our team is passionate, driven, collaborative, intellectually curious, and excited about the opportunity to transform our  healthcare system. We're inspired by caregivers and seek to create a platform that recognizes, utilizes and supports the vital role they play.  We strive to  continuously learn, explore, experiment and achieve results. We are here to improve the quality of life for caregivers and care recipients, allowing them to focus on the important things (like going to the mall with their grandkids)

The ideal teammate would be…

An individual passionate about helping people and problem solving through collaboration. Our ideal candidate is detail- and people-oriented, dynamic, and will always go the extra mile to see our team be successful. Someone who greatly enjoys speaking with older adults and their care teams about our program, data analysis, accountability metrics, and creating a fun work environment.  They are proactive problem-solvers and like to collaborate cross-functionally to achieve shared goals. Someone who enjoys working as a team to collectively achieve maximum results.

The ideal teammate would be able to:

• Manage large amounts of outbound calls in a timely manner
• Manage a frequently evolving outreach list to drive department member engagement
• Manage tasks for patients as needed (i.e. schedule appointments, collect consent, send documents, etc)
• Function within timeframes of a fast-paced startup in the healthcare environment
• Perform other duties as required or assigned
• Follow communication “scripts” when handling different members or situations
• Outreach to members while navigating various platforms for documentation and retrieval of member information
• Have strong communication skills, both verbal and written
• Provide exceptional interpersonal and rapport building skills
• Provide strong time management and organizational skills
• Have the ability to meet outbound call metrics daily/weekly/monthly
• Collaborate with other professionals to improve customer service
• Collaborate closely with the Program Enrollment Specialists on the post-onboarding experience for both members and caregivers, providing high-touch support and necessary resources

Would you describe yourself as someone who has:

• Fluency in both English and Spanish (required)
• A minimum of HS diploma (required)
• 2+ years of experience in a clinical call center setting environment(required)
• 1+ years of medical terminology knowledge (required)
• The ability to work remotely and has a private area in their home/workspace (required)
• A genuine, compassionate desire to serve others and help those in need
• High speed home WiFi/data connection to support company provided IT equipment 

In addition to amazing teammates, we also offer:

• Health, dental, and vision insurance with a choice of many different plans/costs partially subsidized by us
• Paid vacation
• Paid Sick/personal days
• ~12 paid holidays
• One time reimbursement to set up your home office
• Monthly reimbursement for internet or other home office expenses
• Monthly gym reimbursement to be used for gyms membership and classes
• Basic Life & AD&D, Short-term and Long-term Disability Benefits paid fully by us
• Pre-tax Flex Spending/Dependent Care/Transit accounts
• 401k with a match

Pay rate is $20.00 hourly. (The referenced salary range is based on the Company's good faith belief at the time of posting. Actual compensation may vary based on factors such as geographic location, work experience, market conditions, education/training and skill level).

If yes, then we look forward to speaking to you!

Vesta Healthcare is committed to leveraging the talent of a diverse workforce to create great opportunities for our business and our people. Vesta Healthcare is an Equal Opportunity/Affirmative Action Employer. Candidates are selected without regard to race, color, religion, sex, national origin, disability, marital status, or sexual orientation, in accordance with federal and state law.

At Vesta Healthcare, we are constantly searching for the most dynamic and best talent to join our team with a mission of empowering caregivers in the home!
If you are ever contacted by e-mail from any domain other than https://vestahealthcare.com, please do not respond, as there is a likelihood it could be a scam as it is not a legitimate Vesta Healthcare email.  You might see things from a similar domain address, but with a slight misspelling, for example.  We have no responsibility for any communication that does not come from the https://vestahealthcare.com domain, and we strongly advise that you not provide information or respond if not from the legitimate Vesta Healthcare domain. If you have any concerns that outreach might not be legitimate, please reach out to hr@vestahealthcare.com for confirmation.