About Acquia

Acquia empowers the world’s most ambitious brands to create digital customer experiences that matter. With open source Drupal at its core, the Acquia Digital Experience Platform (DXP) enables marketers, developers, and IT operations teams at thousands of global organizations to rapidly compose and deploy digital products and services that engage customers, enhance conversions, and help businesses stand out.

Headquartered in the U.S., Acquia is a Great Place to Work-CertifiedTM company in India, is listed as one of the world’s top software companies by The Software Report, and is positioned as a market leader by the analyst community. We are Acquia. We are building for the future and we want you to be a part of it!

Software Development Engineer in Test

At Acquia, quality engineering drives the quality tool chain and process in an open and collaborative environment. To ensure that we have a repeatable process and systems to thoroughly test and uncover defects, quality engineering uses best of breed tools for automation and testing frameworks in conjunction with in-house tooling, infrastructure and services.  SDETs are embedded in each agile development team to facilitate and lead the testing strategy, and test automation requirements for every iteration and release. The quality engineering team also regularly meets to review and improve overall testing processes, automation, innovations and best practices. Each SDET works both independently and as part of a product group, where developers write tests and the quality engineering team supports the testing infrastructure and automation. In addition, they provide guidance for best practices and develop testing systems for smoke testing, behavioral testing, stress testing, performance testing, as well as supporting quality metrics.  

Our SDET is a strong voice for quality that actively pursues quality improvements, writing code, developing new infrastructure and tests to support our fast paced, highly diversified development organization.

Responsibilities:

• Work together with product managers, agile product owners, architects, tech leads and engineers to ensure the quality of our products
• Participate in technical discussions for products and test infrastructure
• Execute Quality best practices, tools, and methodologies
• Identify areas for improved testing efficiencies, test automation and implementation of automated test solutions
• Constantly evaluate the test automation strategy and approach to identify areas of improvement (i.e. test automation frameworks, coding standards, etc.)
• Participate with developers in writing prolific test case code using Ruby, PHP, Java, Go, etc
• Build and maintain efficient test frameworks and pipelines for performance, stress, and integration tests
• Work in an agile model as part of a team to develop fully automated test cases for functional, unit, and integration testing
• Take a hands-on approach to implementing QA processes right from requirements analysis, test design, implementation, automation, execution, maintenance and analysis

Qualifications:

• 1-3 years of hands on experience working on QA automation including functional, system, integration and regression testing
• Experience in developing test automation for Backend applications
• Well versed with backend API automation, tools/framework development necessary for the same 
• Strong hands on knowledge about testing concepts and understanding of database concepts, OOPs concepts 
• Strong working knowledge of various test types including client/server, white-box, black-box and positive/negative
• Solid test design skills, test case writing, automation and analysis
• 1-3 years programming experience in any of the web languages (go, php, ruby, java) or equivalent
• Experience with shell to utilize command line tools
• Experience with continuous integration and build tools (i.e. Maven/Gradle, Jenkins, Travis)
• LAMP (Linux Apache MySQL PHP) stack experience

• Working knowledge of Kubernetes/docker/containers

Nice to have:

• Hands on experience with AWS/Azure/GCP/OpenStack
• Familiarity with open source software
• Linux OS system management experience
• Ubuntu, RHEL, Amazon Linux, etc.
• Operational knowledge of Drupal or any content management system in a production setting

Acquia is an equal opportunity (EEO) employer. We hire without regard to age, color, disability, gender (including gender identity), marital status, national origin, race, religion, sex, sexual orientation, veteran status, or any other status protected by applicable law.

Acquia Cloud Edge Team - Senior Software Engineer

Acquia empowers the world’s most ambitious brands to create digital customer experiences that matter. With open source Drupal at its core, the Acquia Digital Experience Platform (DXP) enables marketers, developers, and IT operations teams at thousands of global organizations to rapidly compose and deploy digital products and services that engage customers, enhance conversions, and help businesses stand out.

Headquartered in the U.S., Acquia is a Great Place to Work-Certified^TM company in India, is listed as one of the world’s top software companies by The Software Report, and is positioned as a market leader by the analyst community. We are Acquia. We are building for the future and we want you to be a part of it!

Job Responsibilities: 

• Participate in designing and implementing solutions for modernizing Acquia infrastructure and drive adoption of Kubernetes and Cloud-Native Technologies 
• Design and implement end-to-end container management solution with Kubernetes, Docker
• Design and develop Go based Kubernetes operators using the kube-builder SDK
• Set up Kubernetes as a platform with enterprise-level reliability, availability, scalability and performance requirements 
• Support engineering teams to design and implement application prototypes, using modern application development practices and open source emerging technologies, covering domains like microservices, API management, web-scale architectures 
• Debug technical issues inside a very deep and complex technical stack involving containers, microservices, AWS services across the different layers of a web stack (Edge, Data, etc.)
• Contribute as part of a larger team to maintain a deep understanding of system functionality and architecture, with a primary focus on the operational aspects of the service (availability, performance, change management, emergency response, capacity planning, etc) 
• Evaluate new technologies and provide a recommendation to management including planning and execution of proof of concept activities. 

Requirement: 

• 5+ years of experience in design and Software Development Background and over 1-2 years of experience in working with Containers and Cloud-Native Development 
• Proficient with Kubernetes/Swarm architecture with hands-on production experience with container technologies and the tools and challenges around them 
• Experience in developing applications using programming languages such as Go, Python, PHP, Ruby and shell scripting
• Design and develop Go based Kubernetes operators using the kube-builder SDK
• Proficient with object oriented programming and Software design patterns
• Proficient with service discovery, networking in Kubernetes or equivalent, monitoring, logging, scheduling
• Experience in container architecture, docker engine, runtime, container orchestration, and microservice patterns 
• Experience working with AWS services such as - EC2, EBS, ALB, ECS, EKS, VPC, S3 
• Knowledge of CI/CD tools like Jenkins (preferred), Bamboo, Gitlab 
• Experience working with configuration management tools such as Ansible, Terraform, Puppet and Cloudformation 
• Experience operating with TCP/IP, load balancing, security and operating production environments
• Strong Knowledge on the network layers, varnish and nginx
• Experience with distributed System Management/tracking and monitoring such as ELK Stack, Prometheus
• Strong oral and written communication skills 
• Strong team collaboration and leadership skills 
• Familiarity with Agile processes (Kanban, Scrum, etc.) 

Good to have: 

• Networking experience (configuring TLS Certificates, reverse-proxies, subnetting, L4/L7 load-balancing configuration)
• Linux administration (troubleshooting workloads in a linux-based hosting environment, bonus in Kubernetes)
• PHP, Ruby, Golang or any C-based programming experience
• Helm chart development and Kustomize development for deploying Kubernetes workloads
• Hands-on experience working with metrics and creating dashboards (Prometheus/Sumologic/Splunk etc) 
• Hands-on experience configuring and deploying nginx and/or nginx-ingress-controller as reverse proxy
• Strong understanding of L.A.M.P. stack hosting model

Qualifications: 

• BS in Computer Science (preferred), or a comparable field of study, or equivalent practical experience 
• Certification in AWS would be a plus 
• CKA Professional certification would be plus.

Acquia is proud to provide best-in-class benefits to help our employees and their families maintain a healthy body and mind. Core Benefits include: competitive healthcare coverage, wellness programs, take it when you need it time off, parental leave, recognition programs, and much more!

Individuals seeking employment at Acquia are considered without regard to race, color, religion, caste, creed, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation. Whatever you answer will not be considered in the hiring process or thereafter.

Job Title : Staff Software Engineer 

About Us

Acquia is an open digital experience company. We provide the world's most ambitious brands with technology that allows them to embrace innovation and create customer moments that matter. At Acquia we believe in the power of community and collaboration - giving our customers the freedom to build tomorrow on their terms.

Headquartered in Boston, we have been named as one of North America’s fastest growing software companies as reported by Deloitte and Inc. Magazine, and have been rated a leader by the analyst community and named one of the Best Places to Work by the Boston Business Journal. We are Acquia. We are building for the future of the web, and we want you to be a part of it.

Role Overview

Acquia is seeking a Staff Software Engineer to join our AI Services team focused on building Application and APIs around AI which can be leveraged by other teams and Acquia Productto enhance the value of the overall digital experience platform (DXP). We thrive on innovation, collaboration, and an agile mindset and processes. An ability to quickly prototype, learn, and iterate on concepts is critical for this role.

The AI Services team is part of Foundation Services group and builds product offerings on top of Foundation Infrastructureservices.

Key Responsibilities

• Work with Product, Engineering and Architecture teams to gather requirements and identify opportunities to add value by extending existing AI services or building new ones.
• Draft RFCs and propose solution design. Lead discussions with other stakeholders to get reviews, reach a consensus and approvals. 
• Break complex problems in smaller manageable units. Contribute in coding, PR reviews, documentation, and automated tests that deliver on Sprint goals.
• Ensure compliance requirements, CICD, coding, operations, security best practices are followed.
• Participate in experimentation and prototype building in a collaborative environment, iterating on concepts based on feedback
• Contribute as needed to the core architectural platform and libraries used by all teams in the interest of the stability, robustness, cost effectiveness, and performance of consuming applications and services.
• Work with Engineering leadership to design and document a technical vision for the team that will produce stable, competitive products in the marketplace.
• Encourage a culture of observability by ensuring logging and monitoring of applications and services is being configured appropriately to provide visibility into system performance consistent with SLIs/SLOs/SLAs and enable effective troubleshooting
• Address security vulnerabilities as needed
• Work with your team to understand and implement R&D Standards.

Mentor and train other team members on important technical topics through team meetings, pair programming, lunch 'n learns, etc. as needed.

• Collaborate with the architecture team to ensure the platform we are building is consistent with the overarching architectural goals at Acquia
• Ensure software systems comply with contractual RTO and RPO requirements

Preferred Qualifications

You will be successful if you:

• Are a continuous learner who is able learn through online trainings, books and podcasts as the AI landscape is rapidly evolving
• Are comfortable with ambiguity and working in a fast-paced environment 
• Balance critical thinking with creative problem-solving 
• Make informed decisions, balancing quantitative and qualitative reasoning
• Have the ability to drive desired customer outcomes by learning and understanding the problems being solved.

Requirements

• 8+ years of relevant experience
• Experience working with Python, Java, Vector database and SQL
• Base knowledge of machine learning: non-generative ML models, LLMs and data embeddings
• Experience writing and consuming REST APIs

Experience managing applications in a kubernetes environment

• Experience with Git

Experience working with any cloud platform AWS/ Azure/ GCP

• Experience working with CI/CD tools (i.e. Jenkins)
• Experience writing automated test
• Ability to learn and adapt to new technologies quickly and become productive in their use
• Working knowledge of software design principles and programming languages and frameworks in use
• Strong knowledge of software development security principles, concepts and best practices
• Strong understanding of software architecture and the tradeoffs between different architectural patterns
  
  

Nice to have…

• Experience working with Snowflake
• Experience writing SaaS applications in a distributed microservice ecosystem
• Experience working with Elasticsearch or other NoSQL data stores
• Experience with PHP and Drupal
• Experience working with Gradle 
• Nice to have experience in RAG (Retrieval-Augmented Generation)

Personal Attributes

• Excellent communication skills and the ability to work collaboratively in a team environment.
• Strong attention to detail and a commitment to quality.
• Ability to manage multiple tasks efficiently and quickly adapt to new technologies.
• A passion for continuous learning and personal growth, especially through online training, books, and podcasts, to keep pace with the rapidly evolving AI landscape.
• Comfortable with ambiguity and capable of thriving in a fast-paced environment.
• Balance critical thinking with creative problem-solving and make informed decisions using both quantitative and qualitative reasoning.

Why Acquia Support?

A genuinely fun place to work. We're a tight-knit team with a lot of energy and opportunities to work collaboratively with others, both in Support and across Acquia to improve our offerings and customer experiences.We're not a call center. Acquia is looking for engineers, not someone to just answer the phone. We provide opportunities to constantly learn and grow your technical skills while solving sophisticated challenges involving cloud technology.When we say work/life balance, we mean it. Paid quarterly on-call, and a liberal vacation policy mean a role where you can have a life, not just a job you can live with.

Acquia is proud to provide best-in-class benefits to help our employees and their families maintain a healthy body and mind. Core Benefits include: competitive healthcare coverage, wellness programs, take it when you need it time off, parental leave, recognition programs, and much more!
Individuals seeking employment at Acquia are considered without regard to race, color, religion, caste, creed, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation. Whatever you answer will not be considered in the hiring process or thereafter.

Acquia empowers the world’s most ambitious brands to create digital customer experiences that matter. With open source Drupal at its core, the Acquia Digital Experience Platform (DXP) enables marketers, developers, and IT operations teams at thousands of global organizations to rapidly compose and deploy digital products and services that engage customers, enhance conversions, and help businesses stand out.

Headquartered in the U.S., Acquia is positioned as a market leader by the analyst community and is listed as one of the world’s top software companies by The Software Report. We are Acquia. We are a global company with employees located in more than 30 countries, and we’re building for the future.We want you to be a part of it!

The Cloud Operations Engineer is responsible for designing and delivering secure and highly available solutions. You will be a critical part of a team focused on ensuring our services are ready and stress tested. You should be comfortable taking on new challenges, defining potential solutions and implementing designs in a team environment. You will be working on a tech stack composed of Linux, Kubernetes, PHP, Java, MySQL, Kafka, Jenkins, Github and AWS/GCP.

What You Will Accomplish

• The Cloud Operations Engineer partners closely with Engineering and Support. We are responsible for the deployment, and continuous operation of the Acquia platform. 
• You will make sure we automate as many tasks as possible to make diagnostics, scaling, healing and deployments a breeze.
• You will work on a team responsible for a blend of architecture, automation, development, and application administration.
• You will develop and deploy solutions from the infrastructure, to the network, and application layers, on public cloud platforms.
• You will ensure our SaaS platform is available and performing, and that we can notice problems before our customers.
• You will collaborate with Support and Engineering on customer issues, as needed.
• Working with distributed data infrastructure, including containerization and virtualization tools, to enable unified engineering and production environments;
• Developing dashboards, monitors, and alerts to increase situational awareness of the state of our production issues/sla/security incidents.
• Independently conceiving and implementing ways to improve development efficiency, code reliability, and test fidelity.
• You will participate in a periodic on-call rotation

Qualifications 

• Proficient in Unix/Linux OS administration
• Proficient with network setup and debugging
• Proficientwith at least one scripting language (Bash, Python, PHP, …)
• Proficientknowledge withpublic cloud providers such as AWS, GCP or Azure
• Understands Kubernetes
• Understands application containerization
• Basic understanding of SQL and relational database administration (MySQL)
• A Bachelors in Computer Science, Engineering, MIS, or experience in software engineering or a related field

Desire 

• Best practices in infosec
• The ability to dig deep into infrastructure and code to solve problems
• The drive to solve traditional operations problems through automation
• High attention to detail

Required Experience

• Hands-on Linux knowledge: 1-3 years
• Scripting: 1+ years
• DevOps and/or build & release experience including delivery: 0-1 years
• Software Configuration Management tools: 0-1 years
• DB/Data Platforms: Aurora/Mysql/RDS: 0-1 years
• Experience with Kubernetes and containerization: 0-1 year

All qualified applicants will receive consideration for employment without regard to race, color, religion, religious creed, sex, national origin, ancestry, age, physical or mental disability, medical condition, genetic information, military and veteran status, marital status, pregnancy, gender, gender expression, gender identity, sexual orientation, or any other characteristic protected by local law, regulation, or ordinance.

Agile Six is a people-first, remote-work company that serves shoulder-to-shoulder with federal agencies to find innovative, human-centered solutions. We build better by putting people first. We are animated by our core values of Purpose, Wholeness, Trust, Self-Management and Inclusion. We deliver our solutions in autonomous teams of self-managed professionals (no managers here!) who genuinely care about each other and the work. We know that’s our company’s purpose – and that we can only achieve it by supporting a culture where people feel valued, self-managed, and love to come to work.

The role

Agile Six is looking for a Senior UX Researcher / Designer for the Sitewide team, working on VA.gov. This team oversees a broad portfolio of products in the unauthenticated VA.gov experience, including some that are powered by a Drupal content management system (CMS) back-end. Products include: the VA.gov homepage, header, and footer; VA.gov site search; Find a Form; Find a VA Location; high-visibility content types and eligibility wizards related to Veteran benefits; the CMS UX for Drupal-driven products; among others.

This UX Researcher / Designer will have a breadth of UX knowledge with technical expertise in user research including discovery, synthesis, and documentation. This role entails collaborating with our team to design and implement highly complex, cross-disciplinary projects for government agencies and the people they serve, including context switching across a variety of products in our portfolio as required, and designing interface elements of the Drupal CMS. Among your responsibilities will be to communicate your design vision to both team members and key stakeholders at the Department of Veterans Affairs (VA). You have an adaptive, empathetic, and collaborative mindset and care deeply about team dynamics. Most importantly, you have a passion for working on important problems that have a lasting impact on millions of users and make a difference in our government!

Our team’s mission is to provide a modernized, accessible, single source of truth for Veterans to access information about VA facilities and services available at those locations. For more context on the team’s work, please visit these GitHub repositories:

• https://github.com/department-of-veterans-affairs/vets-website
• https://github.com/department-of-veterans-affairs/content-build
• https://github.com/department-of-veterans-affairs/vets-api

Responsibilities

• Lead user research efforts, including discovery, synthesis, and documenting the results and findings, including for research sessions that specifically require participants using assistive technologies
• Experienced with a variety of research methodologies such as heuristic evaluations, generative research, tree testing, card sorting and user interviews
• Collaboratively create and evolve user stories and acceptance criteria with product owner and wider Scrum team
• Communicate potential costs and tradeoffs of different processes and research approaches while working with incomplete requirements
• Clearly articulate your thought processes through verbal and written explanation, whiteboard, sketching, or quick mock-ups to small or large groups
• Use the VA Design System and design with repeatable patterns across the portfolio. Collaborate with Design System team when necessary around iteration and improvement of design system components
• Collaborate with the product owner and engineers to ensure implementation matches intent across all design components
• Keep UX work in sync with the product roadmap and flag delays or issues in research and design
• Communicate and collaborate with stakeholders and team members across a range of disciplines throughout the VA
• Support the practice of design and research within the larger company as needed through activities such as:
  • Assisting in outreach, recruitment, and hiring efforts
  • Occasionally participating in or otherwise supporting business development efforts, including code or design challenges, writing or reviewing proposal responses, etc.
  • Participating in communities of practice
• We expect the responsibilities of this position to shift and grow organically over time, in response to considerations such as the unique strengths and interests of the selected candidate and other team members and an evolving understanding of the delivery environment.

Basic qualifications

• 7+ years of experience working as UX researcher / designer or related position in collaboration with digital product teams (enterprise environment a plus)
• Ability to be autonomous, take initiative, and effectively communicate status and progress
• Portfolio illustrating your process and samples of native product design work driven by quantitative and qualitative user research
• Understand human-centered design, interaction design fundamentals, and UI design and research best practices, including accessibility
• Proficient in Figma and modern prototyping tools
• Experience collaborating with cross-functional partners and other designers and researchers, seeking and providing feedback in an Agile environment
• Adaptive, empathetic, collaborative and holds a positive mindset

Additional desired qualifications

• Familiarity with the US Web Design System
• Experience working with government agencies
• You are a U.S. Veteran

At Agile Six, we are committed to building teams that represent a variety of backgrounds, perspectives, and skills. Even if you don't meet every requirement, we encourage you to apply. We’re eager to meet people who believe in our mission and who can contribute to our team in a variety of ways.

Salary and Sixer Benefits

To promote pay equity, we publish a salary for each position.

The salary for this position is $140,532. 

Our benefits are designed to reinforce our core values of Wholeness, Self Management and Inclusion. The following benefits are available to all employees. We respect that only you know what balance means for your life and season. While we offer support from coaches, we expect you to own your wholeness, show up for work whole, and go home to your family the same. You will be seen, heard and valued. We expect you to offer the same for your colleagues, be kind (not controlling), be caring (not directive) and ready to participate in a state of flow. We mean it when we say “We build better by putting people first”.

All Sixers Enjoy:

• Self-managed work/life balance and flexibility
• Competitive and equitable salary (equal pay for equal work)
• Employee Stock Ownership (ESOP) for all employees!
• 401K matching
• Medical, dental, and vision insurance
• Employer paid short and long term disability insurance
• Employer paid life insurance
• Self-managed and generous paid time off
• Paid federal holidays and two floating holidays
• Paid parental leave
• Self-managed professional development spending
• Self-managed wellness days

Hiring practices

Agile Six Applications, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, sex, sexual orientation, gender identity or expression, religion, age, pregnancy, disability, work-related injury, covered veteran status, political ideology, marital status, or any other factor that the law protects from employment discrimination.

Note: We participate in E-Verify. Upon hire, we will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Unfortunately, we are unable to sponsor visas at this time.

If you need assistance or reasonable accommodation in applying for any of these positions, please reach out to careers@agile6.com. We want to ensure you have the ability to apply for any position at Agile Six.

Please read and respond to the application questions carefully. Interviews are conducted on a rolling basis until the position has been filled.

About Acquia

Acquia empowers the world’s most ambitious brands to create digital customer experiences that matter. With open source Drupal at its core, the Acquia Digital Experience Platform (DXP) enables marketers, developers, and IT operations teams at thousands of global organizations to rapidly compose and deploy digital products and services that engage customers, enhance conversions, and help businesses stand out.

Headquartered in the U.S., Acquia is a Great Place to Work-CertifiedTM company in India, is listed as one of the world’s top software companies by The Software Report, and is positioned as a market leader by the analyst community. We are Acquia. We are building for the future and we want you to be a part of it!

Role:

Leading our customers to succeed by driving the development and delivery of cutting-edge web experiences through a delivery model focused on best practices, standards, and Acquia products.

Key responsibilities:

• Using Acquia Professional Services best practices, craft technical solutions that balance business needs, feasibility, quality, and time to deliver.
• Define and document the technical architecture of assigned projects.
• Collaborate with product and other internal Acquia teams to identify opportunities and raise and resolve integration issues.
• Validate technical output against standards and architecture direction.
• Manage technical relationships with internal stakeholders, the customer, and partners.
• Provide the technical standards for quality, performance and security to the project team.
• Assure deployments are tested and deployed successfully.
• As needed, and depending on skill set, assume any number of the responsibilities of the Developer or Front-end Developer role.
• Ad Hoc duties as assigned.
• Ability to timeshift schedule to accommodate customer timezone and on-call considerations as needed.

Key requirements:

• Total 7+ years of experience along with the minimum 2+ years of exp as a Technical Architect exp
• Prior deep experience building, leading and architecting Drupal applications with 5+ years developing Drupal applications
• Experience in the development tools such as Git, Composer, Drush, Lando / DDev / Cloud IDEs, etc.
• Commitment to delivering high-quality software on time.
• Experience with and interest in complex implementations.
• Ability to develop, review, and test custom Drupal modules and themes.
• Desire to learn and adapt to new applications and frameworks, and eager to work on exciting and innovative technologies.
• Strong interpersonal and communication skills.
• Strong troubleshooting and problem-solving capabilities.
• Highly organized with attention to detail.
• Able to manage multiple projects at the same time.
• Ability to clearly communicate project escalations proactively.
• Skilled at collaborating with team members and partners in a matrixed environment.
• Flexible and able to deal with frequently shifting priorities.
• Excellent written and verbal English communication skills, with an ability to collaborate asynchronously in a multi-time zone environment.
• Experience and interest in Agile methodologies including Scrum or Kanban.
• Experience and interest in automated testing and continuous integration are a plus.

Acquia is proud to provide best-in-class benefits to help our employees and their families maintain a healthy body and mind. Core Benefits include: competitive healthcare coverage, wellness programs, take it when you need it time off, parental leave, recognition programs, and much more!
Individuals seeking employment at Acquia are considered without regard to race, color, religion, caste, creed, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation. Whatever you answer will not be considered in the hiring process or thereafter.

About OpenSesame

OpenSesame's mission is to help develop the world's most productive and admired workforces. We do this by delivering a comprehensive catalog of elearning courses from the world's top publishers. We add value to customers through their entire learning journey.

While it appears to most people that we just sell training courses (over 40,000 of them), what we really offer is the opportunity for companies to upgrade the skills of each of their employees.

We are at a pivotal time in our growth as we diversify the ways we drive revenue. We've expanded our product offering dramatically, and have a growing network of partners that is developing into a vibrant channel. Our customer base has high satisfaction ratings and there is room to grow our retention even more.

www.opensesame.com/about.

About the Job

We are seeking a Senior Engineer to join our team and contribute to the growth and success of OpenSesame’s eLearning platform. As a Senior Engineer, you’ll work across the stack to develop new features, improve existing systems, and ensure high standards of performance and scalability. At OpenSesame, we are evolving toward Extreme Programming (XP) practices, and you’ll spend much of your time pairing or mobbing with other engineers to develop solutions collaboratively as we modernize and improve our systems.

This role requires a well-rounded engineer who can move seamlessly between front-end and back-end tasks, understands cloud infrastructure, and has experience with automated deployments. You’ll mentor and support other engineers, provide technical guidance, improve team processes, and help others level up their skills.

Performance Objectives:

In your first 90 days: Get fully integrated into the team’s workflow, develop a deep understanding of the product and architecture (including legacy systems written in Drupal 7 and Angular), and start contributing to collaborative development processes.

• Team Integration & Shared Ownership:Collaborate with the team to understand ongoing projects, key systems, and the current state of the product, with a specific focus on learning the legacy systems and their role in the platform.
• Contribute to Team Success:Actively participate in pair programming and mob programming to develop new features and resolve issues. Ensure the code the team produces is well-tested, scalable, and maintainable.
• Mentorship & Peer Support:Start mentoring team members by sharing insights, providing technical guidance, and supporting collaborative problem-solving. Help peers grow by offering constructive feedback and learning together through daily pairing and mobbing.
• Improve Team Processes: Engage fully in the team’s agile ceremonies, retrospectives, and discussions. Contribute to refining XP-based processes, such as test-driven development (TDD), to enhance team productivity and satisfaction.

Within 6 months: Take on more leadership in technical decision-making, guide the team’s development practices, and ensure quality in both code and process, while deepening your understanding of legacy systems and their modernization.

• Drive Team Decisions: Play a larger role in shaping the technical direction of the team. Work with others to ensure architectural decisions and designs reflect the collective needs of the product and its scalability, while embracing XP practices such as “YAGNI” (“You aren’t gonna need it”) and “Do the simplest thing that could possibly work.”
• Lead by Example:Continue to engage in pairing and mobbing to lead important tasks within the context of team goals. Lead initiatives to improve systems, performance, and workflows in a way that benefits the whole team.
• Collaborative Development: Work closely with Product and Design to ensure features meet business goals and deliver value. Facilitate collaboration within the team to break down silos and encourage collective ownership. Ensure that everyone’s voice is heard in pairing and mobbing sessions.
• Incremental Delivery & Vertical Slicing:Help the team break down complex features into vertical slices that deliver incremental value. Encourage the team to focus on releasing small, functional increments to ensure fast feedback and continuous improvement, particularly in legacy areas where change may be more challenging.
• Strengthen Team Dynamics: Act as a peer leader, supporting the growth and development of fellow engineers through mentoring and guiding technical decision-making in a way that aligns with the team’s XP practices. Help the team continually improve their mobbing, pairing, and TDD workflows.

By the end of your first year:Establish yourself as a technical leader within the team, while fostering a culture of shared ownership, collaboration, and continuous improvement.

• Promote Team Ownership: Foster a culture of team ownership, where each member feels empowered to take initiative and contribute to the success of the team. Encourage shared responsibility for the codebase and the product, ensuring daily pairing and mobbing lead to sustainable, high-quality solutions.
• Mentor & Develop Peers: Continue to mentor team members at all levels, helping mid-level engineers develop leadership and technical skills. Cultivate a strong sense of collaboration and knowledge-sharing within the team and across the organization through pair and mob programming.
• Help Shape Team Strategy: Work with engineering leadership to define and implement long-term strategies for your team, ensuring that technical vision aligns with company goals. Lead initiatives that enhance the team’s ability to execute efficiently within the XP framework, focusing on continuous delivery and iterative improvement.
• Advise Management:Provide thoughtful input to management on the team’s needs and capabilities. Identify areas where additional resources, tools, or training could help the team achieve its goals. Advocate for strategies that align with the team’s strengths and address gaps in skills or processes, ensuring the team’s long-term success and growth.

Tech Stack

This team owns and maintains our marketplace stack, built on Drupal 7 and Angular, which continues to deliver critical value to our customers. At the same time, we are actively modernizing our stack to leverage more contemporary technologies, including TypeScript, Node.js, React, and Terraform. Team members will work with both the legacy and modern systems, ensuring continuity and stability in our marketplace while contributing to its evolution.

• TypeScript / Node.js / React / Angular
• PHP / Drupal
• C# / .NET
• Python
• Terraform
• Docker
• AWS

Location: This role is based in Mexico City, Mexico. We operate as a remote-first company, and periodically host in-person all-company meetings. All positions require up to 15 days of travel per year, with senior management and leadership teams requiring up to 35 days. All positions require the legal ability (passport and travel visa) to travel to the US, excellent spoken and written English skills, and reliable, high-bandwidth Internet connectivity.

Performance Driven: We're looking for self-starters with a track record of delivering excellent results, and we're highly selective about who we hire. We don't focus on typical job requirements, instead, we're interested in specific examples from your past experiences.

Compensation: At OpenSesame, we offer a comprehensive benefits package to employees upon hire, including ISOs, health insurance, 401(k) matching, and paid time off. We carefully consider a wide range of compensation factors, relying on market data to determine compensation and consider your specific job family, background, skills, and experience. 

Equal Employment Opportunity: OpenSesame is an Equal Employment Opportunity and Affirmative Action employer that values and welcomes diversity. We do not discriminate on the basis of various legally protected characteristics, including criminal history, and strive to provide reasonable accommodations to qualified individuals with disabilities. We prioritize safety and security and may use your information accordingly, and you can contact us for assistance or accommodations during the job application process. For more information on our Diversity, Equity, and Inclusion initiatives, click here.

Pay Transparency: At OpenSesame, we prioritize pay transparency, fairness, and equity to create a positive and inclusive work environment, regularly reviewing our compensation practices to align with our values and goals. We provide competitive and fair compensation to our employees based on their skills, experience, and performance.

CPRA (California Candidates): When you submit your application, OpenSesame may collect and use your personal information in accordance with our privacy policy and the CPRA. This may include personal details and employment history, and will only be used for employment-related purposes. We may share this information with third-party service providers, but we will not sell it to third parties. If you have any questions or concerns, please contact us, and for more information on your rights under the CPRA, refer to our privacy policy or the California Attorney General's website.

Manager DXP Support
Job Location : Remote India

About Acquia

Acquia empowers the world’s most ambitious brands to create digital customer experiences that matter. With open source Drupal at its core, the Acquia Digital Experience Platform (DXP) enables marketers, developers, and IT operations teams at thousands of global organizations to rapidly compose and deploy digital products and services that engage customers, enhance conversions, and help businesses stand out.

Headquartered in the U.S., Acquia is a Great Place to Work-CertifiedTM company in India, is listed as one of the world’s top software companies by The Software Report, and is positioned as a market leader by the analyst community. We are Acquia. We are building for the future and we want you to be a part of it!

Who you are…

Our ideal candidate will have a strong service background at an Enterprise level company, and as part of a Global Support organization successfully delivering 24/7 Mission Critical Coverage. 

You demonstrate outstanding interpersonal skills and align with Acquia’s core values. We’re looking for someone with a ‘can-do’ attitude who will challenge the status-quo while still ensuring that team morale remains high. This role reports to the Director of Global Support.

What you’ll focus on…

• Team Leadership: Manage, mentor, and develop a team of technical support engineers to ensure high performance and professional growth
• Customer Support: Oversee the resolution of customer issues, ensuring timely and accurate responses to support tickets, emails, and phone calls
• Performance Monitoring: Track team performance metrics, analyze data, and implement improvements to enhance efficiency and customer satisfaction
• Process Improvement: Develop and refine support processes, policies, and procedures to ensure consistency and quality in customer interactions
• Training and Development: Organize training sessions for the support team to keep them updated on product knowledge and best practices
• Escalation Management: Handle escalated customer issues, working closely with other departments to resolve complex problems
• Reporting: Prepare regular reports on support team performance, customer feedback, and key metrics for senior management
• Collaboration: Work closely with peers, Product Engineering, Cloud Operations and a multitude of teams to provide customer insights and feedback

Requirements

• Education: Bachelor’s degree in Computer Science, Information Technology or Systems, or a related field
• Experience: Minimum of 8-11 years in technical support, with at least 2 years in a managerial or supervisory role
• Technical Skills: Strong understanding of SaaS products, Cloud Technologies, and technical troubleshooting
• Leadership: Proven ability to lead, motivate, and develop a high-performing team
• Communication Skills: Excellent ability to convey information clearly, in both written and verbal forms, to a variety of audiences ie. technical and non-technical customers
• Problem Solving: Strong analytical and problem-solving skills, with a customer-centric approach
• Interpersonal Skills: Ability and desire to form strong relationships with customers, teammates, and coworkers across departments and functions
• Tools: Proficiency with support ticketing systems, CRM software, and other relevant tools

• Proactive: Have an idea  or notice an inefficiency? Acquia Support empowers individuals to directly improve the experience of your team and/or the customer with regular feedback.
• Flexible: Be able to work in 24x7 operating model (either of the available shift hours)
  
  

Why Acquia Support?

A genuinely fun place to work. We're a tight-knit team with a lot of energy and opportunities to work collaboratively with others, both in Support and across Acquia to improve our offerings and customer experiences.We're not a call center. Acquia is looking for engineers, not someone to just answer the phone. We provide opportunities to constantly learn and grow your technical skills while solving sophisticated challenges involving cloud technology.When we say work/life balance, we mean it. Paid quarterly on-call, and a liberal vacation policy mean a role where you can have a life, not just a job you can live with.

Acquia is proud to provide best-in-class benefits to help our employees and their families maintain a healthy body and mind. Core Benefits include: competitive healthcare coverage, wellness programs, take it when you need it time off, parental leave, recognition programs, and much more!

Individuals seeking employment at Acquia are considered without regard to race, color, religion, caste, creed, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation. Whatever you answer will not be considered in the hiring process or thereafter.

As Sr. DevOps Engineer II, you’ll play a crucial role in ensuring the reliability, scalability, and efficiency of our de-coupled Drupal systems. You will collaborate with cross-functional teams to enhance content deployment processes, optimize system performance, and contribute to the overall success of our digital solutions.

We know that you can’t have great technology services without amazing people. At MetroStar, we are obsessedwithour people and have led a two-decade legacy of building the best and brightest teams. Because we know our future relies on our deep understanding and relentless focus on our people, we live by our mission: A passion for our people. Value for our customers.

If you think you can see yourself delivering our mission and pursuing our goals with us, then check out the job description below!

What you’ll do:

• Working in an agile environment as part of a full design and development team, participating in agile ceremonies, interacting with and supporting our customer
• Creating, deploying, maintaining, and troubleshooting highly performant and secure web applications
• Continuously improving the client infrastructure and platform for users
• Deploying new CI/CD workflows and improve the scope of existing ones
• Serving as the subject matter expert for Node.js applications and provide relevant advice to team members and customers

What you’ll need to succeed:

• 7+ years of DevOps experience
• Fluent in developing server-side web applications in Node.js using frameworks like Next.js, Express, or Meteor.js
• High level of profiency working with modern front-end JavaScript frameworks such as React or Vue
• Experience integrating web applications with large-scale content management APIs like Drupal or Contentful in decoupled or headless architectures
• Experience using CI/CD and automation technologies such as GitHub Actions, Jenkins, or Bitbucket Pipelines to test and deploy web applications
• Must be able to obtain and maintain a Public Trust

Like we said, we arebig fans of our people. That’s why we offer a generous benefits package, professional growth, and valuable time to recharge. Learn more about our company culture code and benefits. Plus, check out our accolades.

Don’t meet every single requirement? 

Studies have shown that women, people of color and the LGBTQ+ community are less likely to apply to jobs unless they meet every single qualification.  At MetroStar we are dedicated to building a diverse, inclusive, and authentic culture, so, if you’re excited about this role, but your previous experience doesn’t align perfectly with every qualification in the job description, we encourage you to go ahead and apply.  We pride ourselves on making great matches, and you may be the perfect match for this role or another one we have. Best of luck! – The MetroStar People & Culture Team

What we want you to know:

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.

MetroStar Systems is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. The statements herein are intended to describe the general nature and level of work being performed by employees and are not to be construed as an exhaustive list of responsibilities, duties, and skills required of personnel so classified. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of MetroStar Systems.

Not ready to apply now?

Sign up to join our newsletter here.

As Sr. DevOps Engineer II, you’ll play a crucial role in ensuring the reliability, scalability, and efficiency of our de-coupled Drupal systems. You will collaborate with cross-functional teams to enhance content deployment processes, optimize system performance, and contribute to the overall success of our digital solutions.

We know that you can’t have great technology services without amazing people. At MetroStar, we are obsessedwithour people and have led a two-decade legacy of building the best and brightest teams. Because we know our future relies on our deep understanding and relentless focus on our people, we live by our mission: A passion for our people. Value for our customers.

If you think you can see yourself delivering our mission and pursuing our goals with us, then check out the job description below!

What you’ll do:

• Working in an agile environment as part of a full design and development team, participating in agile ceremonies, interacting with and supporting our customer
• Continuously improving the client infrastructure and platform for users
• Supporting developer teams in deploying, maintaining, and troubleshooting web applications
• Deploying new CI/CD workflows and improving the performance of existing ones
• Serving as the subject matter expert for containerization and DevSecOps and provide relevant advice to team members and customers

What you’ll need to succeed:

• 7+ years of DevOps experience
• Experience with deploying containerized applications
• Experience with deploying applications leveraging Kubernetes-based deployment patterns such as leveraging EKS, AKS, VMware Tanzu, RedHat OpenShift or Rancher Government Services RKE2
• Experience with CI/CD and automation technologies such as GitLab CI, Jenkins or Bitbucket Pipelines
• Experience managing, storing, and updating artifacts in artifact repositories
• Experience deploying services on at least one of the three major cloud providers (AWS, Azure, GCP)
• Experience working with systems like Datadog or Elastic Cloud for monitoring application and infrastructure uptime and metrics
• Hands-on experience administering Linux operating systems (configuring services, cron, bash scripting, hardening, etc.)
• Must be able to obtain and maintain a Public Trust

Like we said, we arebig fans of our people. That’s why we offer a generous benefits package, professional growth, and valuable time to recharge. Learn more about our company culture code and benefits. Plus, check out our accolades.

Don’t meet every single requirement? 

Studies have shown that women, people of color and the LGBTQ+ community are less likely to apply to jobs unless they meet every single qualification.  At MetroStar we are dedicated to building a diverse, inclusive, and authentic culture, so, if you’re excited about this role, but your previous experience doesn’t align perfectly with every qualification in the job description, we encourage you to go ahead and apply.  We pride ourselves on making great matches, and you may be the perfect match for this role or another one we have. Best of luck! – The MetroStar People & Culture Team

What we want you to know:

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.

MetroStar Systems is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. The statements herein are intended to describe the general nature and level of work being performed by employees and are not to be construed as an exhaustive list of responsibilities, duties, and skills required of personnel so classified. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of MetroStar Systems.

Not ready to apply now?

Sign up to join our newsletter here.