Implementation Specialist Remote Jobs

9 Results

5d

Implementation Specialist

FlywireAdelaide, Australia, Remote

Flywire is hiring a Remote Implementation Specialist

Job Description

We, at Flywire, are seeking a talented Implementation Specialist to work with new and existing clients to implement StudyLink Connect, a leading, cloud-based Recruitment, Agent and Admissions management solution to ensure clients are getting the most value out of our products.

As an Implementation Specialist you’ll enjoy working with clients to understand their business needs and working in collaboration with others within the Product and Operations team to solve problems and deliver business value.

You thrive on the challenge of finding the right solution for the right situation. You enjoy interacting with people and can talk with people from a broad range of backgrounds to gain a deeper understanding of their requirements to inform and execute a successful implementation.

  • Work directly with our new clients to onboard StudyLink Connect, while incorporating custom configurations to meet their specific needs
  • Engaging all stakeholders effectively and meeting project deadlines in close collaboration with the project team
  • Contribute to solving clients’ workforce problems and challenges, in a structured and methodical manner
  • Participate in multiple onboarding projects simultaneously with some projects running for 4-6 weeks and some running for 6–12 months, depending on the product
  • Work closely with product owners, developers, support staff, and other internal and external stakeholders to deliver results aligned with our Goals
  • Drive retention and growth among our clients by understanding their business needs and helping them succeed.

Qualifications

Here’s What We’re Looking For:  

  • More than 6 years of working experience in a customer success or product implementation role OR more than 6 years of working experience working in Admissions within an educational institution
  • Motivated, independent, passion for problem-solving, strong consultative approach, ability to work in a fast-paced environment
  • Meticulous attention to detail
  • Excellent verbal and written communication skills
  • A positive attitude and mindset

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16d

Customer Implementation Specialist

reveleerUnited States Remote
2 years of experience ● Bachelor's degree

reveleer is hiring a Remote Customer Implementation Specialist

Customer Implementation Specialist
Remote Opportunity

Reveleer is a healthcare data and analytics company that uses Artificial Intelligence to give health plans across all business lines greater control over their Quality Improvement, Risk Adjustment, and Member Management programs. With one transformative solution, the Reveleer platform enables plans to independently execute and manage every aspect of enrollment, provider outreach and data retrieval, coding, abstraction, reporting, and submissions. Leveraging proprietary technology, robust data sets, and subject matter expertise, Reveleer provides complete record retrieval and review services so health plans can confidently plan and execute risk, quality, and member management programs to deliver more value and improved outcomes.

We are seeking a highly motivated Implementation Specialist to join our dynamic team. The ideal candidate will have previous experience in SAAS implementation within the health tech or value-based care market, along with strong project management and project setup knowledge.

RESPONSIBILITES:

  • Lead the implementation of Reveleer Prospective Risk offerings for clients, ensuring successful deployment and utilization of the platform.
  • Collaborate with cross-functional teams, including client services, product management, and technical support, to define project requirements, timelines, and deliverables.
  • Conduct thorough assessments of client needs and workflows to tailor implementation plans accordingly.
  • Serve as the primary point of contact for clients throughout the implementation process, addressing inquiries, resolving issues, and providing guidance as needed.
  • Manage project scope, timelines, and resources to ensure projects are completed on schedule.
  • Provide training and support to clients to facilitate user adoption and maximize platform utilization.
  • Monitor post-implementation performance and identify opportunities for optimization and enhancement.

REQUIREMENTS:

  • Bachelor's degree in healthcare management, business administration, information technology, or related field.
  • Minimum of 2 years of experience in SAAS implementation within the health tech, EMR, or value-based care market.
  • Proven track record of successful project management, including project planning, execution, and monitoring.
  • Strong understanding of project setup processes and methodologies.
  • Excellent communication and interpersonal skills, with the ability to effectively engage with clients and internal stakeholders at all levels.
  • Solid analytical and problem-solving abilities, with a keen attention to detail.
  • Self-motivated and proactive, with the ability to work independently and as part of a team in a fast-paced environment.
  • Experience with Risk Adjustment offerings or similar healthcare technology solutions is a plus.

WHAT YOU’LL RECEIVE:

  • Competitive salary
  • Medical, Dental and Vision benefits
  • 401k with employer matching
  • Generous PTO plan

SALARY RANGE: $85,000 - $100,000 / annually

Our compensation reflects the cost of labor across several US geographic markets. Pay is based on several factors including market location and may vary depending on job-related knowledge, skills, and experience.

Reveleer E-Verifies all new hires.

Reveleer is an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, disability status or genetic information, in compliance with applicable federal, state and local law.

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16d

HR Implementation Specialist

WurkUnited States Remote
oracle ● qa

Wurk is hiring a Remote HR Implementation Specialist

The Human Resources (HR) Implementation Specialist participates in all stages of the implementation lifecycle (discovery, configuration, testing, deployment, and post-go-live support) under the direction of the Project Manager and may lead one or more activities. Project responsibilities include gathering customer requirements, configuring the UKG Ready solution to meet documented customer requirements, setting and managing customer expectations, providing guidance to Associate Consultants, identifying risks and communicating issues to the Project Manager. This role will entail configuring HR Core, Performance Management, Compensation Management, Applicant Tracking, and Employee Onboarding and system forms/workflow configuration. This role also supports Benefits Open Enrollment and annual ACA filing.

Responsibilities

· Provide Implementation Services to Customers

· Document and validate customer’s business requirements and map to Würk functionality

· Configure the Würk application to meet customer’s documented business requirements

· Conduct consulting sessions (on the phone and through video sessions) and document with meeting minutes

· Attend internal project meetings and provide status on progress of activities and deliverables

· Provide customers with follow-up consulting and general assistance in areas of expertise

· Be a “go-to” resource for specific functional areas for both internal and external users

· Work with customers to implement Würk best practices in preparation for the rollout of the Würk solution

· Other duties as assigned

Required Skill Sets and Experience

· Must have experience with Workforce Management (WFM) systems to be considered

· Bachelor’s degree or equivalent experience

· PHR, SHRM-CP preferred

· 5+ years of experience in Workforce Management (WFM) systems implementations with a role in at least 2 of the following areas required: configuration, UAT, QA, internal/external customer rollout, or training.

· Experience in business process mapping

· Understanding of common human capital management (HCM) business practices required

· Understanding of different industries and how UKG Ready implementation best practices apply to the customer’s business practices

· Proficient in Microsoft Office products, Excel proficiency required

· Experience with software in a SaaS / Cloud computing environment including experience with HRIS Systems

· WFM experience with one or more of the following applications preferred: SalesForce.com, SAP, PeopleSoft, JD Edwards, UKG, Workbrain/Infor, RedPrairie/JDA, Ultimate, Oracle HR/Payroll, PeopleSoft, Ceridian, ADP Workforce Now, ADP Vantage, Workday

· Ability to effectively implement an HRIS module or similar end-to-end solution

· Customer relationship acumen and experience required

· Ability to engage with multiple projects & customers at the same time and manage priorities

· Excellent organization, communication, and collaboration skills

· Ability to lead and facilitate customer trainings

What’s in it for you?

· FREE medical, dental, and vision plans

· FREE basic life insurance, short term disability, and employee assistance programs

· FREE wellness programs

· 401(k) traditional and Roth plans with employer match

· Generous PTO, bonus, and stock options

· $400 office equipment reimbursement

· $300/year fitness reimbursement

· Internet reimbursement

· Paid professional development

· Generous referral bonuses

· Paid parental leave

· Remote friendly work environment

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Wurk is an Equal Opportunity Employer. Wurk does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law.

The base salary range for this position is $65,000 to $85,000.

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+30d

Implementation Specialist

AssentLondon, United Kingdom, Remote
api

Assent is hiring a Remote Implementation Specialist

Job Description

Position Summary

Reporting to the Manager, Data Consulting, the Data Consultant will have a wide range of duties; all of which are in the spirit of ensuring customer success through the successful execution of the client data and onboarding. As part of Assent’s Data Consulting department, the Data Consultant will play an integral role in managing client data and decisions in the Assent Platform. 

Key Requirements and Responsibilities

  • Participate in Implementation kickoff to set data best practices and data workshop requirements
  • Conduct data workshops;
  • Transform, reform, and adapt client data to meet best practices;
  • Conduct data consultation calls with account team members and clients;
  • Hold a “book” of assigned accounts - be responsible for knowledge related to these accounts
  • Ensure timely communication and responsiveness to external and internal stakeholders
  • Collaborate with other PS departments to continually  improve and enhance processes
  • Submit tickets for assigned accounts;
  • Communicate directly with clients regarding progress, status, timelines, and questions;
  • Assist in Data Operations responsibilities when needed;
  • Responsible for all tasks in regards to data;
  • Communicate, track, and present KPIs/metrics, issues, and status to stakeholders;
  • Analyze, review, and report on client data
  • Consult client on best data practices
  • Being a power-user of Assent products;

This is not an exhaustive list of duties. Responsibilities may be altered and/or added from time to time to meet business needs.

Qualifications

Your Knowledge, Skills and Abilities

We strongly value your talent, energy and passion. It will also be valuable to Assent if you have the following qualifications,

  • Bachelor’s Degree/Higher diploma from recognized learning institution in Information Systems/Computer Science;
  • Minimum 3-4 years related work experience;
  • Great verbal and written communication skills, primarily in German
  • Advanced Excel skills - able to leverage all Excel functions to analyze and report complex datasets;
  • Experience in integrations and API
  • Excellent understanding of data management and analysis principles;

Reasonable Accommodations Statement: To perform this job successfully, an individual must be able to perform the aforementioned duties and responsibilities satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform these essential functions. Assent is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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+30d

Implementation Specialist, Midwest

IXL LearningRemote

IXL Learning is hiring a Remote Implementation Specialist, Midwest

IXL Learning, a leading EdTech company with products used by 15 million students worldwide, is seeking an enthusiastic individual passionate about integrating technology and best-practice instruction into schools and classrooms to help all students achieve.

As an Implementation Specialist, you will deliver high-quality professional learning sessions (virtual and on-site) and services with a focus on supporting district administrators, building principals, and other school leaders. You’ll also help develop creative strategies for how schools and districts can use IXL to support those initiatives and achieve their instructional goals. #LI-DE1

We are looking for a candidate who is highly organized, strategic, well-spoken, polished, and wants to be part of a collaborative, high-energy team. Additionally, our ideal candidate is committed to professional development best practices that support teacher impact and company sales success equally. #LI-REMOTE

This is a full-time remote position for candidates living in the Midwest United States. 

WHAT YOU'LL BE DOING

  • Support mid-size district accounts
  • Deliver high-quality live and virtual professional development to teachers and administrators 
  • Travel to deliver impactful professional development sessions to schools and districts – up to 40% possible travel 
  • Collaborate with school and district partners to create and implement a professional development plan that supports a successful IXL implementation 
  • Use data to drive decision-making and increase customer engagement and usage of IXL
  • Partner with the sales team to effectively manage and grow customer relationships

WHAT WE'RE LOOKING FOR

  • BA/BS degree
  • 5+ years of educational professional development experience
  • Experience teaching in a K-12 setting
  • 2+ years of school leadership experience
  • Exceptional presentation skills
  • Excellent interpersonal skills - dynamic, enthusiastic, upbeat individual who connects well with others and has a positive, collaborative attitude
  • Organized, methodical, and detail-oriented; ability to prioritize and effectively manage multiple projects and tasks concurrently, from start to finish
  • Ability to work both independently and as part of a team
  • Self-starter and quick learner with a passion for improving education through technology
  • Strategic thinker and problem-solver

ABOUT IXL LEARNING

IXL Learning is the country's largest EdTech company. We reach millions of learners through our diverse range of products. For example:

  • 1 in 4 students in the United States uses IXL.com
  • Rosetta Stone provides an immersive learning experience for 25 languages
  • Wyzant is the nation's largest community of tutors, covering 300+ subjects
  • Teachers Pay Teachers (TPT) is a comprehensive marketplace for millions of educator-created resources

Our mission is to create innovative products that will make a real, positive difference for learners and educators and we're looking for passionate, mission-minded people to join us in achieving this goal. We have a unique culture at IXL that fosters collaboration and the open exchange of ideas. We value our team and treat one another with kindness and respect. We approach our work with passion, tenacity, and authenticity. We find it immensely satisfying to develop products that impact the lives of millions and we are eager to have you join our team.

At IXL, we value diversity in age, race, ethnicity, gender, sexual orientation, physical and mental ability, political and religious beliefs, and life experience, and we are proud to promote a work environment where everyone, from any background, can do their best work. IXL Learning is an Equal Opportunity Employer.

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+30d

Implementation Specialist

CipherHealthRemote-United States
remote-first ● c++

CipherHealth is hiring a Remote Implementation Specialist

About Us

CipherHealth is an award-winning digital patient engagement company committed to enhancing communication and coordination throughout the care continuum. Since 2009, CipherHealth has helped define the patient engagement category, delivering groundbreaking tools and superior services to help health systems deliver patient-centric, quality care that improves clinical outcomes, drives operational efficiency, and creates sustainable financial value through a full suite of communications solutions.

CipherHealth’s automated, scalable platform empowers healthcare organizations to drive meaningful conversations among patients, provider staff and caregivers, regardless of care setting, thereby achieving new standards for patient care and accelerating the digital transformation of the industry. 

Implementation Specialist

The Implementation Team, within the Professional Services organization, serves as the key provider of the initial customer experience for CipherHealth.  As such, this team sets the tone for the customer’s journey with us so an efficient and effective experience, led with a consultative approach, is critical.

You will serve as a focal point of knowledge and credibility about the implementation process and how our customers use our solutions to achieve their goals. You will leverage the principles of Project Management and our implementation methodology to ensure a successful and positive implementation experience for our customers. You will primarily collaborate with the Implementation Leads and Technical Implementation Specialists supporting the implementation process to ensure successful completion of tasks. You are detail-oriented, a strong team player, effective communicator, and have excellent prioritization and time management skills.

Responsibilities:

  • Using CipherHealth’s Implementation Methodology, successfully support our Implementation Leads through all phases of the implementation lifecycle, as well as independently manage some implementations, depending on complexity
  • Develop, manage, and document project plans and related materials with and for stakeholders using CipherHealth documentation standards
  • Provide consultation on product configuration and workflow based on customer goals, scope, and expectations leveraging CipherHealth best practices
  • Plan, develop, and conduct quality assurance 
  • Plan, develop, and conduct end-user training
  • Demonstrate keen awareness to quickly identify improvement or training opportunities during the implementation phase and post go live optimization period
  • Demonstrate full accountability for assigned domain of responsibility

Must have:

  • Experience in enterprise and SaaS systems project management, implementation and/or support
  • Attention to detail and quality
  • Ability to think creatively and effectively define/translate customer needs
  • Excellent teamwork and written/verbal communication skills, demonstrating a keen sense of empathy and risk
  • Demonstrated capability for problem solving, decision making, sound judgment, and assertiveness
  • Highly adaptable self-starter comfortable managing simultaneous tasks in a fast moving, dynamic environment 
  • Strong relationship building and interpersonal skills
  • Ability to turn strategic concepts into actionable plans  
  • 1-2 years healthcare industry experience, MHA or related advanced degree, or equivalent experience.  

Nice to have:

  • Established and proven technical skills and/or detailed familiarity with common integration methods

How We Invest In You

  • Compensation: Competitive/equitable salary, bonus or commissions, and equity
    • Base Salary range: USD $65,000 - $80,000 annually
  • Healthcare that begins on your first day:
    • Generous company-funding of our health, vision, and dental plans (most individual plans are of no cost to you for the monthly premium)
    • HSA/FSA plans
    • Short and Long-Term Disability
    • Life and Personal Accident Insurance
    • $40 monthly wellness stipend you can use towards any wellness, fitness, and wellbeing purchases
    • Weekly virtual yoga classes
    • Employee Assistance Program (EAP)
    • Adoption Assistance
  • Retirement: 401(k) at three months of employment — with a match upon enrollment!
  • Time away:
    • Discretionary PTO + 13 paid holidays
    • Parenthood: Competitive paid parental leave and flexible return to work policy
  • Recognition:
    • Generous Employee Referral Program - earn cash for each employee referral that is hired
    • Yearly Cipher-versary stipend
    • Ci-Phives - receive public kudos and gift cards from peers and managers
  • Culture:
    • CARE2 Values
    • Bi-Weekly All Hands Meetings
    • $30/employee monthly “Fundowment” for team bonding events
    • Employee Resource Groups such as Rainbow Room and BIPOC Group
    • Yearly donations to organizations that contribute to a more equitable world
    • Weekly Lunch & Learns and robust onboarding / training programs
    • Remote-first team: $50 per month reimbursement in your check for WFH expenses
    • You’ll receive a new Macbook laptop, other hardware, and company swag upon hire
CipherHealth has a duty to provide and maintain a workplace that is safe and free from health hazards. In addition, we have a customer base that holds the highest standards in promoting public health. To protect against infectious diseases, which may be mitigated through vaccinations, we have implemented a vaccination policy that applies to all employees. All employees must either:
  • establish that they have received the “designated vaccine(s)“; or 
  • obtain an approved exemption as an accommodation.

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+30d

Salesforce CDP Technical Implementation Specialist

TalenticateRemote, India, Remote
salesforce

Talenticate is hiring a Remote Salesforce CDP Technical Implementation Specialist

Job Description

What will you do?

  • You will work as the Technical Specialist on a Salesforce CDP implementation project.
  • Also, work on Interaction Studio and Marketing Cloud implementation projects.

Qualifications

What are we looking for in a Candidate?

  • Experience as Technical Architect or Developer on Salesforce Marketing Cloud, with over three years in tech implementation of SF Marketing Cloud.
  • Should be specifically enabled/skilled for the setup of the CDP module (certification required, in case of lack of direct work experience with CDP).

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+30d

Technical Implementation Specialist

Intrigma IncMiami, FL, Remote

Intrigma Inc is hiring a Remote Technical Implementation Specialist

Job Description

As a Technical Implementation Specialist at Intrigma, you will play a crucial role in managing the onboarding process for our diverse range of clients in the healthcare sector. This role involves a balanced mix of analytical thinking, customer interaction, and project management to ensure the optimal configuration and implementation of Intrigma's solutions, contributing significantly to the advancement of healthcare services.

Responsibilities:

  • Customer Onboarding: Lead the onboarding process for new clients, ensuring a thorough understanding of their needs and requirements for customized scheduling solutions.
  • Project Management: Effectively manage multiple customer onboarding projects simultaneously, maintaining detailed notes and coordinating necessary actions to meet project timelines.
  • Analyze Scheduling Data: Investigate existing scheduling data and rules to configure the product that best suits the customers’ needs.
  • Prepare & Test Schedules: Use Intrigma’s advanced scheduling engine to develop and validate schedules, ensuring at least 90% accuracy.
  • Automation & Rules Setup: Define and implement rules for future schedule automation, ensuring customers’ independent success with scheduling.
  • Training: Conduct training sessions and offer ongoing support focusing on the specifics of customer’s needs.
  • Quality Assurance: Validate the configured schedules to assure adherence to organization policies and healthcare providers’ needs.

Qualifications

  • Educational Background: Bachelor’s degree in a technical, analytical, or related field such as Economics, Math or Statistics, Computer Science, Business Analytics, or Information Systems.
  • Project Management Skills: Experience managing multiple projects with the ability to maintain detailed notes and fulfill customer needs through thorough configuration and customization.
  • Technical Proficiency: Experience or familiarity with software and strong analytical skills are essential.
  • Communication Skills: Fluent in English with the ability to convey intricate concepts effectively to a diverse audience.
  • Industry Passion: A genuine love for the healthcare industry and a desire to contribute to its advancement.

Preferred but not Mandatory:

  • Customer Interaction: Experience in a role requiring interaction with customers and an understanding of their needs.
  • Analytical & Conceptual Skills: Experience in a role requiring a combination of analytical thinking and effective communication of complex concepts.

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+30d

Implementation Specialist (Remote)

wordpress

Latitude, Inc. is hiring a Remote Implementation Specialist (Remote)

Implementation Specialist (Remote) - Latitude, Inc. - Career Page

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