Job Description

The Manager of Solutions Engineering is tasked with building and leading a team of Solutions Engineers. This role encompasses managing the technical pre-sales process for complex customers, including crafting solution designs, planning demonstrations with the Sales Engineering team, and overseeing proof of concept projects. Additionally, this team will be responsible for supporting existing complex customers whose health status is at risk or whose solution execution is not resulting in successful outcomes for the customer and Assent.The ideal candidate should possess a robust technical background, outstanding leadership capabilities, and prior experience in roles that are customer-facing.

• Managing the day-to-day operations of the Solutions Engineering team. This includes but is not limited to:

  • Recruiting, coaching, mentoring, and engaging the Solutions Engineering team that fulfills the team’s mission to provide excellent communications and client experiences

  • Successfully anticipate, plan and manage work requirements of the team to ensure customer satisfaction, workload balance, and optimal productivity 

  • Reviewing and developing staff through performance management and training initiatives

• May lead or be involved in the design of solutions, product demonstrations, proof of concept presentations

• Establishing process and management of RFPs (Request for Proposals) and RFIs (Request for Information).

• Working closely with product management and engineering teams to relay customer feedback and influence product development.

• Set goals and objectives for the team, ensuring clear communication and accountability

• Manage reporting of key measures, analyzing to inform strategy and drive results

• Deliver trends, insights and performance summaries to leadership team

• Assist in development, maintenance and execution of internal tools critical to the success of Solutions Engineering 

• Identify opportunities for ongoing improvement of team, process, tools, etc.

• Manage detailed documentation and technical materials to support the customer decision-making process.

• Working closely with our training and enablement teams to ensure sales and customer facing teams have necessary knowledge and expertise.

• Ensure the successful implementation of all elements of the designed solution and implementation plan designed in pre-sales.

• Facilitating smooth handoffs to post-sales customer-facing teams, ensuring customer success and satisfaction.

Qualifications

• Bring a minimum of 10 years of progressive, customer-facing experience in software engineering, solutions engineering, or product management within a SaaS environment. Additional experience in sustainability, supply chain, or compliance is advantageous but not mandatory.

• Demonstrate strong mentoring and coaching skills with empathy and active listening, aimed at keeping teams engaged and motivated.

• Have a deep understanding of integrations, B2B SaaS products (especially those with significant data components), databases, software development life cycles, and quality assurance principles.

• Proven ability to analyze data, derive impactful insights, and adopt a strategic, business-minded approach to decision-making and long-term strategy management.

• Passionate about helping customers and providing innovative solutions, with a keen interest in current and emerging technologies to continuously improve processes and products.

See more jobs at Assent

Apply for this job

Job Description

• Prospecting, generating, qualifying, processing and following up on leads and appointment setting for the sales team
• Collaboratively work with the Account Executives, marketing team  to develop lead generation strategies to generate lead opportunities with prospective customers
• Initiates lead/demand generation strategies that include inbound/outbound sales and marketing campaigns and initiatives
• Initiates and participates in new business pitches with sales team and subject matter experts and own follow-through with the lead prospect
• Providing consistent, concise, accurate internal and external communications
• Effectively communicate and present the Assent solution and value proposition to potential customers
• Providing consistent, concise, accurate and timely weekly sales lead gen activity reports to management
• Working collaboratively in a team environment and independently
• Developing and maintaining strong relationships
• Demonstrates a commitment to the technology industry staying educated on the new regulations, our product solutions changes, innovations and trends.
• Achieving sales lead gen and appointment quotas

Qualifications

• You are fluent in English and Native German.
• Goal-oriented with a results-driven mentality.
• A great communicator who is able to build valuable relationships and demonstrate strong active listening skills.
• Extremely organized with great time management and accurate data reporting skills.
• Always curious to learn more, tech-savvy and able to thrive in a fast-paced environment.
• Ambitious and motivated to succeed every day.
• Able to demonstrate a combination of education and experience that enables you to apply these skills.

See more jobs at Assent

Apply for this job

Job Description

• Prospect and sell to new logos
• Establish and develop an account-based sales strategy to achieve sales quotas
• Follow a systematic sales process to progress prospect sales campaigns
• Win new customers through self-sourcing activities, research, responding to leads, and building exceptional internal and external relationships
• Manage a complex sales-cycle to prospective senior executives and/or multiple constituencies within an organization (Manufacturing Operations, Demand Management, Finance, IT)
• Partner with Business Development to grow and optimize your pipeline 
• Manage all sales activity and forecasting of revenue in Salesforce

Qualifications

• 7+ years previous sales experience with SaaS experience essential with large enterprise
• Mastery in leading long, complex SaaS sales cycles from end-to-end
• Demonstrable experience meeting and exceeding sales quotas 750K+
• Tenacious, highly motivated hunter who has achieved or exceeded sales quota
• Ability to penetrate and sell to executive-level decision-makers
• The ability to identify existing and emerging client needs and to articulate the corresponding benefits of Assents offerings
• Excellent questioning techniques, listening skills, and analytical capabilities

See more jobs at Assent

Apply for this job

Job Description

Position Summary

Reporting to the Manager, Data Consulting, the Data Consultant will have a wide range of duties; all of which are in the spirit of ensuring customer success through the successful execution of the client data and onboarding. As part of Assent’s Data Consulting department, the Data Consultant will play an integral role in managing client data and decisions in the Assent Platform. 

Key Requirements and Responsibilities

• Participate in Implementation kickoff to set data best practices and data workshop requirements
• Conduct data workshops;
• Transform, reform, and adapt client data to meet best practices;
• Conduct data consultation calls with account team members and clients;
• Hold a “book” of assigned accounts - be responsible for knowledge related to these accounts
• Ensure timely communication and responsiveness to external and internal stakeholders
• Collaborate with other PS departments to continually  improve and enhance processes
• Submit tickets for assigned accounts;
• Communicate directly with clients regarding progress, status, timelines, and questions;
• Assist in Data Operations responsibilities when needed;
• Responsible for all tasks in regards to data;
• Communicate, track, and present KPIs/metrics, issues, and status to stakeholders;
• Analyze, review, and report on client data
• Consult client on best data practices
• Being a power-user of Assent products;

This is not an exhaustive list of duties. Responsibilities may be altered and/or added from time to time to meet business needs.

Qualifications

Your Knowledge, Skills and Abilities

We strongly value your talent, energy and passion. It will also be valuable to Assent if you have the following qualifications,

• Bachelor’s Degree/Higher diploma from recognized learning institution in Information Systems/Computer Science;
• Minimum 3-4 years related work experience;
• Great verbal and written communication skills, primarily in German
• Advanced Excel skills - able to leverage all Excel functions to analyze and report complex datasets;
• Experience in integrations and API
• Excellent understanding of data management and analysis principles;

Reasonable Accommodations Statement: To perform this job successfully, an individual must be able to perform the aforementioned duties and responsibilities satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform these essential functions. Assent is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

See more jobs at Assent

Apply for this job

Job Description

The Supplier Support Associate will support the Supplier Support team in obtaining declarations and other important information from non-responsive suppliers in our client’s supply chains.

• Communicate with suppliers through a multi channel approach including emails, phone calls and conference calls to gather compliance information, assist with compliance requests, and confirm quality of the documents provided;
• Work directly with top tier suppliers to be a valuable resource to help them respond to their compliance requests;
• Handle inbound calls from suppliers to help them troubleshoot, navigate their compliance requests by providing a positive experience;
• Engage with unresponsive suppliers through outbound calls, supplier education and webinar invites;
• Language support (German and English) may be required to help with internal translations, hosting webinars, and joining prospect calls with the Sales team;
• Work closely with Program Success team to strategize on the best approach for new customers, client campaigns and supplier issues

Qualifications

• Excellent verbal and written communication skills in German and English
• Related work experience (eg. administration, reporting, research & data, supplier/customer support, call centres);
• Solid ability to manage time effectively and juggle multiple priorities at one time;
• Computer proficiency using MS Office Suite and Google Applications, able to leverage all functions proactively to effectively and efficiently;
• Self-starter, excellent time management skills and the ability to adhere to assigned deadlines;

See more jobs at Assent

Apply for this job

Job Description

The Data Consulting team specializes in ensuring customer success through effective communication and problem-solving to implement clean client data into our products and systems. Data Consultants play an integral role as trusted advisors, setting the foundation for program success through expert data consultation and knowledge transfer.

Position Summary

The Data Consultant serves as the primary point of contact regarding data quality for assigned client accounts. Through ongoing consultation, implementation support and issue resolution, the Data Consultant ensures clients meet their business goals using best-in-class data practices.

• Lead new client implementations  through data evaluation, analysis, transformation and load to set data best practices and data workshop requirements
• Guide existing clients to keep data updated and optimized for success.
• Conduct strategy sessions, workshops and ongoing consultation aligned with Assent's data standards and processes.
• Proactively monitor client data and systems to ensure ongoing data quality and accuracy
• Perform ad-hoc analysis, report development and troubleshooting as needed
• Maintain expertise in Assent's products, features and roadmap to help clients maximize value
• Develop documentation covering all client data assets, processes and best practices
• Deliver client presentations, trainings and knowledge transfer sessions
• Manage client relationships and act as the primary point of contact for all data needs
• Identify process improvements, technical issues and make recommendations
• Proactively identify data risks, assess potential impacts, and collaborate with internal teams to implement effective mitigation strategies 
• Collaborate cross-functionally to continually enhance Assent's data solutions and client experience
• Be familiar with corporate security policies and follow the guidance set out by processes and procedures of Assent

Qualifications

• Minimum 3-4 years of client facing work experience;
• Proven track record of building trusted advisory relationships
• Proven ability to effectively communicate technical concepts to both technical and non-technical audiences
• Advanced Excel skills - able to leverage all Excel functions to analyze and report complex datasets;
• Experience in integrations and API
• Excellent understanding of data management and analysis principles;
• Familiarity with MS Office Suite and Google Applications, able to leverage functions to find efficiencies and improve productivity using defined tools;
• Self-starter with effective time management skills with the ability to adhere to assigned deadlines and prioritize effectively;
• Solutions-first attitude and self-motivated to proactively engage with our clients to solve data puzzles;
• You anticipate, understand, and respond to the needs of others and are proactive about communicating;
• You are poised, professional, and comfortable leading discussions with client decision-makers, end-users, and IT professionals;

See more jobs at Assent

Apply for this job

Job Description

The Staff Software Developer, Security, is a highly skilled and experienced professional recognized as a leader in the domain of software security. This individual possesses a deep understanding of various security subjects including authentication, authorization and identity governance.  This function is the first to jump on production incidents and help coordinate a response or remediation with other developers, regardless of team. In this role, you will actively collaborate with engineering teams, providing expertise in designing and reviewing technical solutions to address security weaknesses.

As an ambassador for the engineering team, you will lead by example, showcasing our security practices and innovations in various forums, from internal meetings to industry conferences, and through thought leadership such as writing and speaking engagements. This role is pivotal in maintaining the integrity and security of our products, and ensuring that Assent continues to lead the way in secure software development.

Key Requirements and Responsibilities

• Design and develop a high quality, scalable and secure product that delivers valuable outcomes for our customers;
• Own the technical and security related quality of a product or product line from inception to development to sustainment;
• Collaborate with engineering teams by designing and reviewing technical solutions that address security weaknesses;
• Collaborate with engineers and leadership to identify and address security risks and provide mitigation recommendations within the Secure Development Lifecycle (SDLC);
• Collaborate with Product Management, User Experience, and Quality Assurance to understand customer pain points that the product resolves;
• Guide other developers to solutions that are scalable, reliable, secure, and performant;
• Identify, prioritize, and drive key technical and security challenges for the product to their resolution;
• Participate in design and code reviews in alignment with Assent's secure coding standards;
• Stay current with emerging technologies and methods and drive their adoption where they can accelerate achievment of the team’s objectives;
• Mentor other developers helping them to improve their technical and secure coding skills and overcome day-to-day problems;
• Evangelize the great things that Assent’s software developers do within and outside the company;

Qualifications

We strongly value your talent, energy and passion.  It will also be valuable to Assent if you have the following qualifications,

• 8+ years of experience in the software development field;
• You are an expert in our software stack and deployment environment (C#/.NET, MS SQL Server, Angular, AWS, Docker, Kubernetes);
• Demonstrable experience with API Security mechanisms (OAuth2, OIDC, SAML);
• Expertise with an Identity-as-a-Service (IDaaS) platform, such as Auth0, Okta, or similar IdPs;

Strong Candidates will relate to the following: 

• You have a deep understanding into various security subjects related to authentication, authorization (RBAC, ABAC) and identity governance;
• You have a depth of knownledge on application security and common web application vulnerabilities (e.g., OWASP Top 10) and have experience with secure coding practices.
• You care about the details and are not afraid to dig just a little deeper to understand a problem;
• You are an expert in designing large-scale distributed systems.  You can tell what patterns or techniques might apply to a situation, and can tell why they may be useful (or why not!);
• You understand how to build, deploy, and observe software at scale;
• You are an influencer who can work well with others and focuses on the merits of ideas;
• You are a strong team player whose vision of the team extends beyond their reporting structure;
• You are a critical thinker who can leverage powerful questions to make a point;
• You are a constant learner and every day brings a new opportunity for you and your team to discover something new;
• You are comfortable communicating in a public forum;
• You are open to feedback, coachable and always striving to improve yourself.

See more jobs at Assent

Apply for this job

Job Description

The Senior Software Developer is the backbone of a development team, focused on producing high-quality software that operates at scale.  

You will play a leading role in defining solutions to complex technology puzzles. Through your passion for software development and proven object-oriented design skills, you will produce quality code and proactively communicate with other stakeholders regarding business requirements.

Key Requirements and Responsibilities

• Develop, document and articulate software designs according to Assent's SDLC process;
• Develop software that follows Assent’s Design Guidelines, Coding Standards and adheres to our Security Guidelines;
• Contribute to and lead requirements management and review - provide task estimates, project scoping;
• Lead the development process for one or more features;
• Resolve problems that are diversified and complex;
• Review code and makes recommendations for design changes;
• Be familiar with corporate security policies and support the information security function to protect both information systems and corporate assets from undue risk;

Qualifications

We strongly value your talent, energy and passion.  It will also be valuable to Assent if you have the following qualifications,

• Post-secondary degree in Computer Science (or related) and 7+ years software development experience;
• You are an expert in at least one part of our stack, with proficiency in the remainder.  (C#/.NET, Angular, MS SQL Server);

A strong candidate for this role would relate to the following: 

• You are proficient with tools and technologies for building, deploying and observing software at scale;
• You are a team player who values others’ opinions and seeks to understand their point of view;
• You enjoy mentoring other developers as they grow in their careers;
• You design solutions that align with business goals, customer problems, and architectural context;
• You are well-organized and able to work under deadlines and multiple projects;
• You understand the importance of documentation and process;
• You are curios and driven to learn and keep up-to-date with new web technologies and approaches.

See more jobs at Assent

Apply for this job

Job Description

• Prospecting, generating, qualifying, processing and following up on leads and appointment setting for the sales team
• Collaboratively work with the Account Executives, marketing team  to develop lead generation strategies to generate lead opportunities with prospective customers
• Initiates lead/demand generation strategies that include inbound/outbound sales and marketing campaigns and initiatives
• Initiates and participates in new business pitches with sales team and subject matter experts and own follow-through with the lead prospect
• Providing consistent, concise, accurate internal and external communications
• Effectively communicate and present the Assent solution and value proposition to potential customers
• Providing consistent, concise, accurate and timely weekly sales lead gen activity reports to management
• Working collaboratively in a team environment and independently
• Developing and maintaining strong relationships
• Demonstrates a commitment to the technology industry staying educated on the new regulations, our product solutions changes, innovations and trends.
• Achieving sales lead gen and appointment quotas

Qualifications

• You are fluent in English and Native German.
• Goal-oriented with a results-driven mentality.
• A great communicator who is able to build valuable relationships and demonstrate strong active listening skills.
• Extremely organized with great time management and accurate data reporting skills.
• Always curious to learn more, tech-savvy and able to thrive in a fast-paced environment.
• Ambitious and motivated to succeed every day.
• Able to demonstrate a combination of education and experience that enables you to apply these skills.

See more jobs at Assent

Apply for this job

Job Description

• Prospecting, generating, qualifying, processing and following up on leads and appointment setting for the sales team
• Collaboratively work with the Account Executives, marketing team  to develop lead generation strategies to generate lead opportunities with prospective customers
• Initiates lead/demand generation strategies that include inbound/outbound sales and marketing campaigns and initiatives
• Initiates and participates in new business pitches with sales team and subject matter experts and own follow-through with the lead prospect
• Providing consistent, concise, accurate internal and external communications
• Effectively communicate and present the Assent solution and value proposition to potential customers
• Providing consistent, concise, accurate and timely weekly sales lead gen activity reports to management
• Working collaboratively in a team environment and independently
• Developing and maintaining strong relationships
• Demonstrates a commitment to the technology industry staying educated on the new regulations, our product solutions changes, innovations and trends.
• Achieving sales lead gen and appointment quotas

Qualifications

• You are fluent in English and Native German.
• Goal-oriented with a results-driven mentality.
• A great communicator who is able to build valuable relationships and demonstrate strong active listening skills.
• Extremely organized with great time management and accurate data reporting skills.
• Always curious to learn more, tech-savvy and able to thrive in a fast-paced environment.
• Ambitious and motivated to succeed every day.
• Able to demonstrate a combination of education and experience that enables you to apply these skills.

See more jobs at Assent

Apply for this job