Job Description
Position Summary
Reporting to the Manager, Data Consulting, the Data Consultant will have a wide range of duties; all of which are in the spirit of ensuring customer success through the successful execution of the client data and onboarding. As part of Assent’s Data Consulting department, the Data Consultant will play an integral role in managing client data and decisions in the Assent Platform.
Key Requirements and Responsibilities
- Participate in Implementation kickoff to set data best practices and data workshop requirements
- Conduct data workshops;
- Transform, reform, and adapt client data to meet best practices;
- Conduct data consultation calls with account team members and clients;
- Hold a “book” of assigned accounts - be responsible for knowledge related to these accounts
- Ensure timely communication and responsiveness to external and internal stakeholders
- Collaborate with other PS departments to continually improve and enhance processes
- Submit tickets for assigned accounts;
- Communicate directly with clients regarding progress, status, timelines, and questions;
- Assist in Data Operations responsibilities when needed;
- Responsible for all tasks in regards to data;
- Communicate, track, and present KPIs/metrics, issues, and status to stakeholders;
- Analyze, review, and report on client data
- Consult client on best data practices
- Being a power-user of Assent products;
This is not an exhaustive list of duties. Responsibilities may be altered and/or added from time to time to meet business needs.
Qualifications
Your Knowledge, Skills and Abilities
We strongly value your talent, energy and passion. It will also be valuable to Assent if you have the following qualifications,
- Bachelor’s Degree/Higher diploma from recognized learning institution in Information Systems/Computer Science;
- Minimum 3-4 years related work experience;
- Great verbal and written communication skills, primarily in German
- Advanced Excel skills - able to leverage all Excel functions to analyze and report complex datasets;
- Experience in integrations and API
- Excellent understanding of data management and analysis principles;
Reasonable Accommodations Statement: To perform this job successfully, an individual must be able to perform the aforementioned duties and responsibilities satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform these essential functions. Assent is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
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