Available Locations: Kuala Lumpur, Malaysia

We are currently in search of a dynamic and self-motivated Enablement Program Manager who possesses extensive experience and a proactive approach to collaborating effectively across teams and engaging with key stakeholders within the Enablement ecosystem. This individual will be responsible for facilitating partner programs (50%) as well as sales enablement initiatives (50%).

The role will report to the Senior Manager - Technical & Partner Enablement on the Sales Enablement team and work closely with the various teams such as Channel, Pre-Sales and Customer Success team to gather up requirements, identify gaps, create/manage content, include partner messaging that resonates, and help provide the most needed training/enablement content to our most strategic and interactive partners. You will also track key partner metrics such as participation, usage, utilization, etc., to improve our partner enablement offerings.

As the Enablement Program Manager, you will be responsible for:

• Analyze and identify gaps in enablement for partners, working with internal stakeholders and partners to identify what is needed. 
• Manage the development and deployment of relevant and impactful training to ensure that partners have the required skills and knowledge to drive Cloudflare business, considering partner segmentation and the differentiators for high priority partners
• Manage, measure and report on all associated partner enablement metrics and KPIs
• Work closely with the partner program team, GEO counterparts and key stakeholders to build globally consistent partner enablement programs. 
• Execute with strong program management skills, including creating and monitoring work-plans, managing against milestones, following through with deliverable owners, driving proactive stakeholder communications, and tracking program KPIs. 
• Act as an administrator for Cloudflare University (LMS), responding to day-to-day queries, overseeing content management, generating reports and dashboards, and driving continuous improvements.
• Plan and manage partner training events and internal training events, both virtual and in person, including ongoing enablement webinars.
• Collaborate cross-functionally across a global, matrixed environment to support the needs of the business.
• Work with internal Enablement teams to create new enablement/training content as needed
• Collate feedback from strategic partners and feed this back to enablement, training. and partner teams so that content can continually be refined

Required Education and Experience

Applicants must meet one of the following education and experience requirements: 

• 5-7 years partner enablement and/or sales enablement experience in a fast-paced, high-tech environment 
• A Bachelor’s or a Master’s degree or its equivalent in a technical domain
• Proficiency or working knowledge of various tools such as LMS, Zoom, On24, Google Meet, Salesforce is preferred

Required Skills

• Excellent program management skills with the ability to manage multiple projects and priorities under tight deadlines
• Ability to influence and collaborate with cross-functional teams at all levels of the organization.
• Analytical mindset with the ability to use data to drive decision-making and measure program effectiveness.
• Project management skills with the ability to manage multiple initiatives simultaneously and deliver results on time and within budget.
• Experience working in a global role and being flexible to support multiple time zones
• Comfortable working in a face paced environment with ambiguity Experience building programs for scale in a high-growth environment
• Willingness to travel and flexibility in working hours
• In-depth understanding of partner ecosystem programs and best practices
• Experience collaborating with a variety of internal teams to develop learning programs.
• Experience measuring the impact of enablement in the partner or sales ecosystem.
• Experience with learning management systems (LMS), sales enablement platforms, and other relevant technologies. 
• Excellent communication skills, both written and verbal
• Ability to work within a fast-paced, high-growth work environment 
• Ability to take initiative and to set priorities independently  
• Have an enthusiastic “roll up your sleeves” mentality
• Team player with strong interpersonal skills
• Excellent Google Workspace skills including Sheets, Slides, Docs and Forms
• Excellent written and verbal communication skills

The Team:

You’ll have the opportunity to be a part of our Engineering Operations Technical Program Management Team, which sits within the Celonis Product and Engineering Organization! You'll be working with a cross-functional team leading Software Development Lifecycle Forums and strategic customer escalation projects across all areas of our product, alongside our exceptional Product and Engineering teams.

The Role:

Join our dynamic team at Celonis Engineering as a Program Manager based in Madrid, Spain. As a pivotal member, you will lead the forums of the Software Development Life Cycle (SDLC) within the Product and Engineering (PnE) department. Collaborating closely with Engineering, Product, Design, and QA teams, you will ensure seamless flow of features through the SDLC with uncompromised quality. Your focus will center on driving forums, ensuring transparency, and fostering traceability, all while streamlining the SDLC within PnE through a data-driven approach and facilitating effective communication across the organization.

The work you’ll do:

Your primary responsibility is to support the PnE organization with coordination of SDLC activities. To achieve this, your work will involve:

• Drive and coordinate SDLC reviews including Technical design, launch, and production feedback loop. Collaborating with key stakeholders in PnE including Engineering teams, Product Ops, and Product management.
• Ensure adherence to SDLC processes and reviews within the organization. And communicate transparently the progress of the SDLC and improvement initiatives
• Establish metrics for SDLC ceremonies to measure effectiveness. Create cohesion and End-to-End (E2E) traceability through SDLC Events and artifacts.
• Enhance SDLC process efficiency through data-driven approaches, implementing new techniques and tooling like automation, AI, etc.
• Drive effective teamwork, communication, collaboration and commitment across multiple groups to foster improvements of the SDLC. Organizing and coordinating dedicated working teams in PnE if necessary
• Support and participate in initiatives such as release management, roadmap planning, etc., from an SDLC perspective. 
• Ideate and establish a cohesive system between SDLC and product roadmap.

The qualifications you need:

• Bachelor's degree in Computer Science, Information Technology, or related field. 
• Minimum of 4 years of experience in software development, in a process improvement, SDLC management role or project/release management role.
• Strong understanding of software development methodologies. 
• Proven track record of implementing and optimizing SDLC processes in a complex organizational environment.
• Excellent analytical, problem-solving, and decision-making skills.
• Solid project management skills with the ability to prioritize tasks and meet deadlines.
• Strong communication and interpersonal skills, with the ability to effectively collaborate with cross-functional teams and stakeholders.
• Experience with process improvement methodologies such as Lean Six Sigma is a plus.
• Certifications such as Project Management Professional (PMP) are preferred.

Nextiva is looking for a Strategic Program Manager, who will guide cross functional teams in the development, planning and implementation of key growth initiatives. We’re looking for the right person to support the development of our local and global CX expansion efforts, which is one of the most exciting areas within the entire organization.

This position will report directly to the Director, Strategic Growth, and will be leading a variety of initiatives that expand the business into new markets and higher-growth opportunities. This individual will be asked to work closely with other departmental leaders in product, marketing, sales, support, as well as other critical functions, to create, execute and manage plans that drive future business growth.

Key Responsibilities

• Manage the strategic development & execution of Nextiva’s international business expansion
• Manage the local and international growth of our customer experience (CX) platform
• Deeply connect and understand the customer and business needs, while closely partnering with cross functional stakeholders to develop the strategic plans and manage growth projects to completion
• Contribute to business case & strategy development, identifying high value business opportunities and aid in crafting innovative go-to-market plans & strategies
• Build and manage cross-functional project plans, maintain timelines and own presenting key findings and progress updates with key stakeholders and business leaders
• Support senior leadership by providing actionable insights and recommendations on key investment decisions for new growth opportunities

Qualifications

• Demonstrated ability to create, manage, and execute multi dimensional project plans
• Financial acumen and experience managing to business outcomes to ensure project success in execution and impact
• Extremely comfortable in command of meetings simultaneously contributing to and facilitating the conversation
• Demonstrated ability to distill information into actionable insights not just organized report outs
• Capability to establish and maintain effective working relationships with a wide range of partners and stakeholders, at various levels
• Strong cross functional leverage and ability to influence without authority
• Ability to balance business partnership with the need to exercise independent judgment and to raise issues in a timely and constructive manner
• Bachelor's Degree -  Management, Business, Finance, Analytics or Marketing
• 5+ years of experience in cross functional product, marketing or program management role
• Experience work with various levels of management
• Experience driving & management multiple projects simultaneously
• Experience creating & managing strategic business plans
• Experience thinking strategically about complex issues & developing thoughtful recommendations

Preferred Qualifications

• Masters Degree - Management, Business, Finance, Analytics or Marketing
• Experience in technology, specifically software as a service business models

Nextiva Core Competencies / DNA:

• Drives Results:  The successful candidate will be action oriented, with a passion for solving problems.  They will bring clarity and simplicity to ambiguous situations.  This individual will challenge the status quo; asking what we can do differently and finding ways to create and build more success.  They are a change agent, prepared to lead and drive changes as we transform. 
• Critical Thinker:  The successful candidate is fact based and data driven, able to understand and articulate the “why,” identifying key drivers and learning from the past.  They are forward-thinking, anticipating problems before they arise.  They’ll recommend and action well thought out solutions, understanding the risks and dependencies. 
• Right Attitude:  The successful candidate will be team-oriented, collaborative and competitive with a winning mindset; they’re resilient and able to easily bounce back from setbacks.  They will be able to zoom in / out, willing to be hands-on to help solve important problems while being a motivating figure for the team along the way.  They will embrace a culture of service and learning with a focus on caring, supporting and respecting our customers and team members.

Compensation, Rewards & Benefits:

The salary or hourly wage offered by Nextiva to external candidates considers a wide range of factors, including but not limited to skills sets, experience, training, licensure and certifications, etc. Our compensation decisions are dependent on the facts and circumstances of each case. Our estimate of the expected hiring range for the position as posted is $82,000 - $146,300. A different level in the job hierarchy may apply to a specific candidate resulting in a different hiring range.

Nextiva provides a comprehensive employee benefits package that includes medical (including supplemental plans for accident, hospitalization and critical illness), telemedicine, dental, vision, disability, life insurance, legal assistance, an Employee Assistance Plan, paid parental bonding leave, PTO for hourly employees and Flexible Time Off (FTO) for salaried employees, an employee long-term savings plan (401k) through Fidelity with Nextiva matching, comprehensive employee wellness programs and loads of learning and development opportunities which are coupled with career paths to last a lifetime.

Interested in joining our amazing team at Nextiva HQ? Apply today as we launch the future of business conversations!????

Established in 2008 and headquartered in Scottsdale, Arizona, Nextiva secured $200M from Goldman Sachs in late 2021, valuing the company at $2.7B.To check out what’s going on at Nextiva, check us out on Instagram, Instagram (MX), YouTube, LinkedIn, and the Nextiva blog. 

Nextiva is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.Nextiva participates in the E-Verify Program where and as required by law. For additional information about E-Verify visit USCIS. 

#LI-SP1 #LI-Remote

Mapbox is the leading real-time location platform for a new generation of location-aware businesses. Mapbox is the only platform that equips organizations with the full set of tools to power the navigation of people, packages, and vehicles everywhere. More than 3.9 million registered developers have chosen Mapbox because of the platform’s flexibility, security, and privacy compliance. Organizations use Mapbox applications, data, SDKs, and APIs to create customized and immersive experiences that delight their customers.

What You'll Do

• As a Senior Technical Program Manager (TPM) you will ensure the success of strategic customer programs by leading time-bound, scope-defined technical engagements with our Premium Support customers. 
• You will be a member of a skilled team of collaborative individuals whose goal is to manage technical programs, launches, and migrations across all our key customers and partners. 
• The Senior TPM will serve as the business liaison between our premier customers’ needs and all cross-functional teams within Mapbox, including our leadership, Product Management, Engineering, Sales/Renewals, Technical Support, and others.
• We are in the business of finding solutions for customer success using the Mapbox product suite. TPMs are part of the Customer Experience team, which is key in helping our strategic customers achieve their strategic objectives and obtain maximum value from their investment.

What We Believe are Important Traits for This Role

Ideal candidates are leaders who own their impact, drive results, and proactively collaborate to ensure the success of our customers and our Customer Engagement team. 

• 5+ years technical project management experience driving large scale software implementations, managing and growing multi-million dollar customer accounts and expanding existing business relationships
• 5+ years deep technical experience managing software build and launch projects for large scale applications
• 5+ yrs experience building business strategy in geo-enriched consumer experience and enterprise applications verticals.   
• 5+ yrs experience driving results for customers that impact their topline metrics.
• Strong technical acumen and curiosity and experience driving solutions to complex, unsolved challenges in the software or platform space. A background in hands on software development a big plus.  
• Proven track record of understanding customer requirements, identifying problems, finding and implementing technical solutions with a collaborative approach to the partnership software development teams. 
• Proven experience with improving success rates and timeliness of key customer launches; assessing the health of customer programs and launches; increasing adoption rates of strategic beta programs; and increasing adoption rates of strategic beta programs
• 5+ years of experience working in Customer Engagement, Account Management, or Solutions Architecture roles within technical organizations. 
• 5+ years of experience in the location platform development industry.
• Excellent executive presence as well as presentation. Strong verbal and written communication skills are required - specifically, an ability to tailor communications and collaborate at different levels of the business and with customers - from engineering to top management. 
• B.S. or higher degree 

What We Value

In addition to our core values, which are not unique to this position and are necessary for Mapbox leaders:

• We value high-performing creative individuals who dig into problems and opportunities.
• We believe in individuals being their whole selves at work. We commit to this through supportive health care, parental leave, flexibility for the things that come up in life, and innovating on how we think about supporting our people.
• We emphasize an environment of teaching and learning to equip employees with the tools needed to be successful in their function and the company.
• We strongly believe in the value of growing a diverse team and encourage people of all backgrounds, genders, ethnicities, abilities, and sexual orientations to apply.

By applying for this position, you acknowledge that you have received the Mapbox Non-US Privacy Notice for applicants, which is linked here. Completing this application requires you to provide personal data, such as your name and contact information, which is mandatory for Mapbox to process your application.

Mapbox is an EEO Employer - Minority/Female/Veteran/Disabled/Sexual Orientation/Gender Identity

#LI-Remote

About the Role:

We are looking for a highly motivated and experienced Technical Program Manager to join our dynamic team. The ideal candidate will have a strong background in Retail or Healthcare technology and program management. This role will involve collaborating with cross-functional teams to plan, execute, and deliver complex projects on time and within budget. The Technical Program Manager will play a critical role in ensuring the successful launch of various projects and initiatives related to our technology roadmap.

You Will:

• Lead the planning and execution of projects from concept to production, including defining project scope, milestones, and deliverables.
• Develop detailed project schedules, resource plans, and budgets to ensure alignment with organizational goals and objectives.
• Coordinate with internal teams, external vendors, and suppliers to drive project progress and resolve technical challenges.
• Provide guidance and support on technical decisions, leveraging your expertise to drive innovation and optimization.
• Work closely with technology, products, and, operations teams to align project goals and priorities.
• Coordinate with marketing, finance, accounting, and legal departments to facilitate the necessary workflows.
• Facilitate communication and collaboration across functional groups, ensuring a clear understanding of project requirements and dependencies.
• Successful negotiation with stakeholders to maintain alignment across the organization.
• Drive cross-functional problem-solving and decision-making to address issues and achieve project milestones.
• Proactively identify project risks and develop mitigation strategies to address potential obstacles and challenges.
• Monitor project progress and performance metrics, implementing corrective actions as needed to keep projects on track.
• Anticipate and resolve issues related to resource constraints, technical dependencies, and changes in project scope.
• Communicate project status, milestones, and key updates to stakeholders at all levels of the organization, including executive leadership.
• Solicit feedback from stakeholders and incorporate input to drive continuous improvement and alignment with business objectives.
• CapEx and OpEx budget planning and tracking

You Have:

• A bachelor's degree in a relevant field, such as business, project management, engineering, or a related discipline.
• 7+ years of relevant work experience in project management or related roles
• Prior experience managing projects or programs of increasing complexity and scope.
• Strong leadership skills to effectively manage and motivate cross-functional teams—excellent presentation, management, and interpersonal skills for working with team members, stakeholders, and customers.
• Proficiency in managing program budgets, tracking expenses, and ensuring financial objectives are met.
• Skills in identifying, assessing, and mitigating risks associated with program activities.
• Proficiency in building and maintaining positive relationships with stakeholders, clients, and team members.

Our Benefits (there are more but here are some highlights):

• Competitive salary & equity compensation for full-time roles
• Unlimited PTO, company holidays, and quarterly mental health days
• Comprehensive health benefits including medical, dental & vision, and parental leave
• Employee Stock Purchase Program (ESPP)
• Employee discounts on hims & hers & Apostrophe online products
• 401k benefits with employer matching contribution
• Offsite team retreats

#LI-Remote

About the role:

Samsara’s sales team continues to grow at an incredible rate, and we have new opportunities to support our sales teams. We are looking for a seasoned enablement professional to uplevel our onboarding, coaching, and ongoing education programs for front-line managers. This person would serve a vital role in partnering directly with Senior Sales Leadership to better enable sales managers as they empower their teams to achieve Samsara’s ambitious revenue targets.

You should apply if:

• You want to impact the industries that run our world: Your efforts will result in real-world impact—helping to keep the lights on, get food into grocery stores, reduce emissions, and most importantly, ensure workers return home safely.
• You are the architect of your own career: If you put in the work, this role won’t be your last at Samsara. We set up our employees for success and have built a culture that encourages rapid career development, and countless opportunities to experiment and master your craft in a hyper-growth environment.
• You’re energized by our opportunity: The vision we have to digitize large sectors of the global economy requires your full focus and best efforts to bring forth creative, ambitious ideas for our customers.
• You want to be with the best: At Samsara, we win together, celebrate together and support each other. You will be surrounded by a high-caliber team that will encourage you to do your best.

Click hereto learn more about Samsara's cultural philosophy. 

In this role, you will: 

• “Win as a team” by working closely with Senior Sales leadership and leveraging performance data to identify opportunity areas for front-line sales managers
• “Design and facilitate” manager onboarding & post-onboarding leadership training programs focused on proven sales leadership success principles
• “Continuously improve” Samsara’s manager coaching culture and support sales leaders in coaching their teams
• Champion, role model, and embed Samsara’s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices

Minimum requirements for the role:

• 3-5 years of direct sales enablement experience 
• Background in training sales leadership teams: including tactical sales-process-driven best practices & soft-skill people leadership methodologies
• Demonstrated experience in curriculum development, building sales training from scratch, and virtual & live facilitation experience
• Track record of successfully managing cross-functional projects and complex initiatives
• Ability to travel for in-person training events (approximately once per quarter)

An ideal candidate also has:

• Experience managing sales enablement teams 
• Experience as a front-line sales manager 
• Experience as a quota-caring AE 
• Experience managing LMS & CMS platforms
• Bilingual (preferably in Spanish or French)

About the job:

We're looking for an energetic and experienced Senior Technical Program Managerto join our Data Platform Engineering team. Our team is responsible for enabling H&H business (Product, Analytics, Operations, Finance, Data Science, Machine Learning, Customer Experience, Engineering) by providing a platform with a rich set of data and tools to leverage. 

As a senior TPM within the Data Platform team, you’ll work closely with our Product and Engineering teams to understand their roadmaps, architecture, and data. You’ll also work with our consumers of the data platform to better understand their data needs. You’ll take your passion for working with people and leveraging your technical skills to move quickly, efficiently, and decisively to connect the dots and help our team deliver.

You Will:

• Build strong cross-functional relationships to understand our product data and the needs/uses of data
• Create requirements and technical specifications
• Track and manage project risks, dependencies, status, and deliverable timelines
• Help drive Data Platform strategies
• Work with stakeholders to understand requirements and negotiate solutions and timelines
• Communicate and make sure the right people have the correct information in time
• Work within our Data Platform Engineering team to help build out ticketed work and provide details to translate requirements and benefits to that work
• Ensure the highest business value is being delivered to our stakeholders
• Establish mechanisms to optimize team effectiveness
• Lead prioritization meetings and status meetings with stakeholders at a regular cadence
• Collaborate with other technical program managers to highlight dependencies with different domains
• You will have a bias for action, a sense of urgency, and attention to detail that makes you someone your team can instinctively trust and rally behind
• Drive continuous process improvements and best practices to create a robust, predictable, priority-driven culture
• Collaborate with legal to ensure data privacy and compliance are followed and implemented
• Organize and facilitate daily stand-up, sprint planning, sprint retrospectives, and backlog grooming sessions

You Have:

• Minimum of 8+ years experience as a data-oriented Technical Program Manager, Technical Product Manager, or Lead capacity
• Bachelor's degree in Computer Science, Engineering, or related field, or relevant years of work experience
• Experience working with Data Platform Engineering teams to ship scalable data products and technical roadmaps
• Previous experience building data platforms on the cloud using Databricks or Snowflake
• Proficiency in Jira or other project management tools
• Knowledge of modern data stacks like Airflow, Databricks, Google BigQuery, dbt, Fivetran
• Ability to understand different data domains and technical requirements
• Experience collaborating with different stakeholders such as Analytics, ML, Finance, Product, Marketing, Operations, and Customer Experience teams
• Solid understanding of data pipelines
• Knowledge of SQL to independently investigate and test datasets, perform data validation, sketch solutions, and create basic proofs of concept
• Experience working with management to define and measure KPIs and other operating metrics
• Extensive experience working on Data Security and Data Governance initiatives
• A Foundational understanding of Amazon Web Services (AWS) or Google Cloud Platform (GCP)
• Understanding of SDLC and Agile frameworks
• Strong project management skills with attention to detail and experience in managing multiple projects and meeting ongoing and overlapping deadlines 
• Bias towards over-communication
• Team player, collaborative, and positive attitude
• Strong leadership and communication skills
• Excellent writing, oral, and presentation skills
• Ability to influence without authority
• Passion for operational excellence, attention to detail, and a demonstrated ability to deliver results in a fast-paced, high-growth environmen

Nice To Have:

• Experience working in healthcare 
• Previous working experience at startups
• A basic understanding of data streaming technologies (eg, Kafka, RabbitMQ), Git, Atlan, and Terraform is a big plus 
• Working experience with BI tools like Tableau and Looker

Our Benefits (there are more but here are some highlights):

• Competitive salary & equity compensation for full-time roles
• Unlimited PTO, company holidays, and quarterly mental health days
• Comprehensive health benefits including medical, dental & vision, and parental leave
• Employee Stock Purchase Program (ESPP)
• Employee discounts on hims & hers & Apostrophe online products
• 401k benefits with employer matching contribution
• Offsite team retreats

#LI-Remote

Hi, we're Oscar. We're hiring a Program Manager to join our Accounting team.

Oscar is the first health insurance company built around a full stack technology platform and a focus on serving our members. We started Oscar in 2012 to create the kind of health insurance company we would want for ourselves—one that behaves like a doctor in the family.

About the role

The Senior Project Manager / Manager, Project Management leads all activities related to program implementation goals to ensure success. Additionally, identifying and driving operational improvements for core operations, including proper controls and monitoring ensuring operational efficiency and effectiveness, overseeing and coordinating the program across the organization and helping identify project management fundamentals across the organization.

You will report to the VP, Financial Transformation.

Work Location: 

Oscar is a blended work culture where everyone, regardless of work type or location, feels connected to their teammates, our culture and our mission. 

If you live within commutable distance to our New York City office ( in Hudson Square), our Tempe office (off the 101 at University Ave), or our Los Angeles office (in Marina Del Rey), you will be expected to come into the office at least two days each week. Otherwise, this is a remote / work-from-home role.  

You must reside in one of the following states: Alabama, Arizona, California, Colorado, Connecticut, Florida, Georgia, Illinois, Iowa, Kentucky, Maryland, Massachusetts, Michigan, Minnesota, New Hampshire, New Jersey, New Mexico, New York, North Carolina, Ohio, Oregon, Pennsylvania, Rhode Island, South Carolina, Tennessee, Texas, Utah, Vermont, Virginia, Washington, or Washington, D.C. Note, this list of states is subject to change. #LI-Remote

Pay Transparency:

The base pay for this role in the states of California, Connecticut, New Jersey, New York, and Washington is: $93,600 - $122,850  per year. The base pay for this role in all other locations is: $$84,240 - $110,565 per year. You are also eligible for employee benefits, participation in Oscar’s unlimited vacation program and annual performance bonuses.

Responsibilities

• Organize and lead daily activities for your programs
• Develop program strategy, optimizations and tooling that support our objectives.
• Meet with partners to discuss program status and goals
• Oversee implementations end to end to ensure program success
• Partner with other departments and multiple stakeholders to ensure operational excellence 
• Analyze program risks.  This includes proactive flagging of issues, managing escalations, and tracking and resolving issues.
• Ensure controls and monitoring are in place for the your program 
• Work with leadership and the program partners to lead program retros and assess program strengths and weaknesses
• Ensure metrics are in place to measure program success
• Compliance with all applicable laws and regulations
• Other duties as assigned

Qualifications

• 4+ years of program and project management in the health insurance space
• 4+ years experience in change management and process improvement

Bonus Points

• Healthcare experience
• PMP or Six Sigma certification

About This Role

iRhythm Technologies seeks an experienced Program Manager to join our Commercial Operations team. The ideal candidate will be responsible for end-to-end project, process and change management for Commercial Operations initiatives & possess exceptional leadership skills, a strong understanding of Commercial Operations, and a proven track record of driving efficiency and effectiveness. This role will oversee multiple projects that align to long-term business objectives and enhance the overall performance of the Commercial Organization.

Responsibilities:

• Program Management
  • Take ownership of the end-to-end project management for Commercial Operations initiatives, including but not limited to CRM transformation and Data Governance implementation.
  • Collaborate with cross-functional teams to define project scope, goals, and deliverables.
  • Develop and maintain detailed project plans, ensuring timely execution of milestones.
• Process Management
  • Partner with business functions to map, define and create processes as required.
  • Conduct thorough analysis to identify opportunities for process improvements and optimizations.
• Stakeholder Management
  • Build strong relationships with key stakeholders across sales, marketing, IT teams, and other teams as needed.
  • Communicate project updates, timelines, and potential risks to ensure alignment with business objectives.
• Change Management
  • Implement change management strategies to facilitate a smooth transition to new processes, programs and / or systems.
  • Collaborate with cross-functional teams to ensure the creation of comprehensive training programs tailored for affected end-users.

Qualifications:

• 7-10+ years of relevant experience
• Bachelor’s degree in Business Administration or related field
• Strong understanding of commercial operations and sales processes
• Excellent communication, interpersonal, and leadership skills
• Process and / or Project Management certification (Lean, PMP, etc) preferred
• Experience with commercial platforms (CRM, MDM, etc) preferred

What's In It For You

This is a regular full-time position with competitive compensation package, excellent benefits including medical, dental, and vision insurances (all of which start on your first day), health savings account employer contributions (when enrolled in high deductible medical plan), cafeteria plan pre-taxed benefits (FSA, dependent care FSA, commute reimbursement accounts), travel reimbursement for medical care, noncontributory basic life insurance & short/ long term disability. Additionally, we offer:

• emotional health support for you and your loved ones
• legal / financial / identity theft/ pet and child referral assistance
• paid parental leave, paid holidays, travel assistance for personal trips and PTO!

iRhythm also provides additional benefits including 401(k) (with company match), an Employee Stock Purchase Plan, pet insurance discount, unlimited amount of Linked In Learning classes and so much more! 

FLSA Status: Exempt

#LI-SB-1

#LI-Remote

About the role:

Samsara is seeking a Senior Staff Technical Program Manager to own and drive delivery for multiple high-impact software initiatives. As part of this role, you’ll have the opportunity to work across the entire Samsara R&D organization, including our infrastructure teams, full-stack teams, firmware/embedded teams, and our hardware teams. The Senior Staff TPM role requires excellent leadership skills, strategic thinking, strong technical expertise, the ability to partner across Samsara, and the ability to manage high-impact projects.

This role is open to candidates residing in Canada and the US except the San Francisco Bay Area (125 mi. radius from 1 De Haro St, San Francisco) and NYC Metro Area (50 mi. radius from 131 W 55th St, New York).”

You should apply if:

• You want to impact the industries that run our world: The software, firmware, and hardware you build will result in real-world impact—helping to keep the lights on, get food into grocery stores, and most importantly, ensure workers return home safely.
• You want to build for scale: With over 2.3 million IoT devices deployed to our global customers, you will work on a range of new and mature technologies driving scalable innovation for customers across industries driving the world's physical operations.
• You are a life-long learner: We have ambitious goals. Every Samsarian has a growth mindset as we work with a wide range of technologies, challenges, and customers that push us to learn on the go.
• You believe customers are more than a number:Samsara engineers enjoy a rare closeness to the end user and you will have the opportunity to participate in customer interviews, collaborate with customer success and product managers, and use metrics to ensure our work is translating into better customer outcomes.
• You are a team player: Working on our Samsara Engineering teams requires a mix of independent effort and collaboration. Motivated by our mission, we’re all racing toward our connected operations vision, and we intend to win—together.

Click hereto learn more about Samsara's cultural philosophy.  

In this role, you will: 

• Drive execution through rapid iteration with engineering and product leaders.
• Proactively identify and prioritize long-term strategic infrastructure issues and investments and work with leadership to prioritize, build plans, and execute.
• Remove roadblocks and identify efficiencies to help the engineering teams run faster.
• Lead cross-team and cross-functional projects and initiatives of tactical and strategic importance. This includes building consensus and ensuring accountability.
• Interface with engineers, engineering managers, product design, and product management to keep projects on track and everyone aligned with strategic goals.
• Actively work with stakeholders to keep priorities clear and enable the engineering team to focus on projects that drive the most business value.
• Communicate broadly to engineering and senior leadership on goals, progress, and process efficiencies.
• Teach and drive program management best practices throughout the organization.
• Mentor other Technical Program Managers.
• Champion, role model, and embed Samsara’s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices.

Minimum requirements for the role:

• 10+ years in technical program management in the tech industry, especially in B2B SaaS.
• A natural problem solver and strategic thinker, who has a passion for creating a structured approach to solving complex problems, breaking down ambiguous problems and turning them into actionable solutions.
• Highly organized with exceptional attention to detail, with an ability to prioritize and manage multiple cross-functional projects with constrained resources and tight deadlines.
• Exceptional communication skills. Comfortable presenting to executives, internal stakeholders, and external customers. Able to successfully adapt your style and leverage strong listening skills to inform your approach.
• Ability to build strong relationships with cross-functional partners and senior leadership  across Product, Engineering, Finance, Sales, Customer Success, and Marketing.
• Versed in planning and tracking tools such as Airtable, JIRA, and Confluence.
• Experience with managing software and hardware product launches.
• Executive-level experience and communication skills.

An ideal candidate also has:

• BS in a relevant technical field e.g. EE, ME, or CS.
• A master’s degree is a plus.

At Webflow, our mission is to bring development superpowers to everyone. Webflow is the leading visual development platform for building powerful websites without writing code. By combining modern web development technologies into one platform, Webflow enables people to build websites visually, saving engineering time, while clean code seamlessly generates in the background. From independent designers and creative agencies to Fortune 500 companies, millions worldwide use Webflow to be more nimble, creative, and collaborative. It’s the web, made better. 

We are seeking a highly skilled Curriculum Manager to join our Customer Education team. The ideal candidate will be passionate about leading teams to empower users through education, possess a strong background in curriculum development, and have experience with customer and partner education for enterprise SaaS. As the Curriculum Manager, you will play a pivotal role in defining the curriculum roadmap, and managing the team to create and deliver educational programs tailored to our diverse user base.

About the role 

• Location: Remote-first (United States) 
• Full-time
• Exempt status
• The cash compensation for this role is tailored to align with the cost of labor in different U.S. geographic markets. The base pay for this role ranges from $88,400 in our lowest geographic market up to $121,600 in our highest geographic market. These figures are in $USD and apply to candidates in the United States. The specific base pay within the range will be determined by the candidate’s geographic location, job-related experience, knowledge, qualifications, and skills.
• Reporting to the Sr. Director, Education

As a Certification Manager for Customer and Partner Certifications, you will play a pivotal role in ensuring that our customers and partners meet the necessary standards and qualifications required to effectively engage with our products and services. You will be responsible for overseeing the certification development process, managing the certification program, and providing support to customers and partners throughout their certification journey.

As a Certifications Program Manager, you’ll: 

• Develop and implement strategies for customer and partner certification programs.
• Oversee the entire certification process, from the initial job task analysis to blueprint, item writing, analysis, and exam publishing and delivery. 
• Establish certification requirements, guidelines, and procedures in alignment with organizational objectives, as well as ensuring certifications are valid and legally defensible. Work closely with stakeholders, subject-matter experts, curriculum designers, and instructors to ensure alignment with job roles and certification requirements.
• Develop and implement robust processes to accurately measure certification content quality, using industry standard psychometrics.
• Continuously optimize certification processes to enhance candidate satisfaction and address challenges promptly.
• Use data-driven insights to drive continuous improvement in the certification process.
• Collaborate on external certification and badging vendors including RFPs, SOWs, budget, and onboarding.

In addition to the responsibilities outlined above, at Webflow we will support you in identifying where your interests and development opportunities lie and we'll help you incorporate them into your role.

About you 

You’ll thrive as a Certification Program Manager if you have:

• Proven experience in certification program management, instructional design, or project management, preferably customer or partner-facing.
• Understanding of certification processes, standards, and compliance requirements.
• Excellent communication and interpersonal skills, with the ability to interact effectively with diverse stakeholders.
• Detail-oriented with strong organizational and project management abilities.
• Ability to work independently and collaboratively in a fast-paced environment.
• Demonstrated ability to deliver results on time and within budget

Our Core Behaviors:

• Obsess over customer experience. We deeply understand what we’re building and who we’re building for and serving. We define the leading edge of what’s possible in our industry and deliver the future for our customers
• Move with heartfelt urgency. We have a healthy relationship with impatience, channeling it thoughtfully to show up better and faster for our customers and for each other. Time is the most limited thing we have, and we make the most of every moment
• Say the hard thing with care. Our best work often comes from intelligent debate, critique, and even difficult conversations. We speak our minds and don’t sugarcoat things — and we do so with respect, maturity, and care
• Make your mark. We seek out new and unique ways to create meaningful impact, and we champion the same from our colleagues. We work as a team to get the job done, and we go out of our way to celebrate and reward those going above and beyond for our customers and our teammates

Benefits & wellness

• Equity ownership (RSUs) in a growing, privately-owned company
• 100% employer-paid healthcare, vision, and dental insurance coverage for employees and dependents (full-time employees working 30+ hours per week), as well as Health Savings Account/Health Reimbursement Account, dependent care Flexible Spending Account (US only), dependent on insurance plan selection where applicable in the respective country of employment; Employees may also have voluntary insurance options, such as life, disability, hospital protection, accident, and critical illness where applicable in the respective country of employment
• 12 weeks of paid parental leave for both birthing and non-birthing caregivers, as well as an additional 6-8 weeks of pregnancy disability for birthing parents to be used before child bonding leave (where local requirements are more generous employees receive the greater benefit); Employees also have access to family planning care and reimbursement
• Flexible PTO with a mandatory annual minimum of 10 days paid time off for all locations (where local requirements are more generous employees receive the greater benefit), and sabbatical program
• Access to mental wellness and professional coaching, therapy, and Employee Assistance Program
• Monthly stipends to support health and wellness, smart work, and professional growth
• Professional career coaching, internal learning & development programs
• 401k plan and pension schemes (in countries where statutorily required) financial wellness benefits, like CPA or financial advisor coverage
• Discounted Pet Insurance offering (US only)
• Commuter benefits for in-office employees

Temporary employees are not eligible for paid holiday time off, accrued paid time off, paid leaves of absence, or company-sponsored perks unless otherwise required by law.

Be you, with us

At Webflow, equality is a core tenet of our culture. We are an Equal Opportunity (EEO)/Veterans/Disabled Employer and are committed to building an inclusive global team that represents a variety of backgrounds, perspectives, beliefs, and experiences. Employment decisions are made on the basis of job-related criteria without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other classification protected by applicable law. Pursuant to the San Francisco Fair Chance Ordinance, Webflow will consider for employment qualified applicants with arrest and conviction records.

Stay connected

Not ready to apply, but want to be part of the Webflow community? Consider following our story on our Webflow Blog, LinkedIn, X (Twitter), and/or Glassdoor. 

Please note:

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Upon interview scheduling, instructions for confidential accommodation requests will be administered.

To join Webflow, you'll need a valid right to work authorization depending on the country of employment.

If you are extended an offer, that offer may be contingent upon your successful completion of a background check, which will be conducted in accordance with applicable laws. We may obtain one or more background screening reports about you, solely for employment purposes.

For information about how Webflow processes your personal information, please reviewWebflow’s Applicant Privacy Notice. 

This role is open to being 100% remote within Canada while our home office is located in Toronto, Ontario. You may be required to travel to Toronto once per quarter for team and/or company events.

Who You'll Be Joining

We’re looking for a Program Manager to join our Devices team and accelerate the delivery of exciting new software and hardware products to our customers. You’ll work with a cross functional team of engineers, designers, researchers, and product managers to turn product concepts into reality.

Our team is focused on innovating new products and features that deliver value to millions of homeowners across North America.

How You’ll Make an Impact:

As a Program Manager at ecobee, you will:

• Help ecobee standardize processes and procedures for efficient delivery
• Develop, communicate, and maintain program roadmaps
• Help hold the team accountable to program timelines
• Effectively prioritize and execute on program outcomes
• Help plan and coordinate employee and customer field trials in collaboration with the Product and Research teams
• Partner with program leadership team to manage risks, and share status updates to ecobee's leadership team
• Coordinate activities across multiple teams

What You’ll Bring to the Table: 

• You have previous experience in an intermediate-level Program/Project Management role that's required you to work across multiple business units
• 5+ years of experience working directly with software engineering teams
• Bonus: This experience includes projects with hardware and firmware elements
• You have worked with project management tools like Jira, Confluence, or Smartsheet
• You have excellent communication skills, both written and verbal
• You are comfortable in a highly technical environment and can understand the nuances of technical decisions
• You thrive in a fast-paced, ambiguous, and high stakes environment
• Experience establishing new processes that are sustainable for the team
• You are a smart, curious, and analytical person with a bias for action

Just so you know: The hired candidate will be required to complete a background check.

What happens after you apply:

Application review.It will happen. By an actual person in Talent Acquisition. We get upwards of 100+ applications for some roles, it can take a few days, but every applicant can expect a note regarding their application status.

Interview Process: 3 Rounds

• Round 1: A 45-minute phone call with a member of Talent Acquisition
• Round 2: A 60-minute virtual interview with our Director of Program Management
• Round 3: A 60-minute virtual interview with two of our senior Program Managers

About SonderMind

At SonderMind, we know that therapy works. SonderMind provides accessible, personalized mental healthcare that produces high-quality outcomes for patients. SonderMind's individualized approach to care starts with using innovative technology to help people not just find a therapist, but find the right, in-network therapist for them, should they choose to use their insurance. From there, SonderMind's clinicians are committed to delivering best-in-class care to all patients by focusing on high-quality clinical outcomes. To enable our clinicians to thrive, SonderMind defines care expectations while providing tools such as clinical note-taking, secure telehealth capabilities, outcome measurement, messaging, and direct booking.

To follow the latest SonderMind news, get to know our clients, and learn about what it’s like to work at SonderMind, you can follow us on Instagram, Linkedin, and Twitter. 

About the Role

The Program Manager will coordinate business, product and engineering leaders to ensure alignment across projects and initiatives, so that SonderMind teams can iterate quickly against our product roadmap, delighting our customers, and ensuring our executive team can communicate progress and value efficiently to our Board of Directors and investors.

You will coordinate the planning, execution and delivery of key roadmap objectives, always focused on creating feedback loops and removing impediments. This requires strong relationship, organizational and communication skills, as well as the ability to think critically across multiple initiatives.

Essential Functions 

• Organize, manage, and communicate status of cross-functional Technology projects across multiple value streams. This includes areas such as AI, service integrations, enterprise services, and therapy client/provider lifecycle.
• Utilize Initiative Lifecycle to ensure programs are moving efficiently from discovery to delivery. Coordinate and escalate any risks or blockers.
• Lead quarterly and continuous planning discussions with product, engineering and business leaders, including periodic business reviews and monthly steering meetings. 
• Ensure alignment to and progress is tracked against the Tech Product Roadmap and OKRs.
• Program-level risk identification, escalation and management.
• Cross-program coordination with other program managers to identify streamline operational processes for the Technology department, and address gaps and concerns within the project teams and development teams.
• Ensure that stakeholder teams are operationally ready for test and production releases.
• Be a leader in change management as SonderMind grows.

What does success look like?

• You build deep connections with leaders across the business to ensure that all parties have the correct amount of context and involvement in the product roadmap and vision. 
• You quickly identify breakdowns in communication, culture, or process, and intervene or escalate these issues through appropriate channels. 
• You ensure that planning and discovery is efficient and any blockers are escalated so that requirements and scope can be defined.
• You are accountable for ensuring initiatives are scoped and on track based on estimated delivery timelines.
• You are accountable for ensuring initiatives are measured and results are communicated in a clear and timely manner across the business.
• You have a strong sense of ownership related to program and initiative delivery. 
• You are responsible for assessing and communicating risks to various stakeholders on a regular basis.

Who you are? 
Skills, experience, and education that is needed for this person to be able to succeed in this role 

• 5+ years of program or project management in a technical role or relevant experience.
• Knowledge of Agile methodologies, such as Scrum and Kanban and the ability to apply those methodologies.
• Experience working within the software development lifecycle. 
• Experience using Jira and Confluence for work management and documentation.
• Experience facilitating stakeholder and executive-level meetings and discussions to drive outcomes.

Our Benefits

The anticipated salary range for this role is $88,000-125,000 per year.

As a leader in redesigning behavioral health, we are walking the walk with our employee benefits. We want the experience of working at SonderMind to accelerate people’s careers and enrich their lives, so we focus on meeting SonderMinders wherever they are and supporting them in all facets of their life and work.

Our benefits include:

• A commitment to fostering flexible hybrid work
• A generous PTO policy with a minimum of three weeks off 
• Therapy coverage benefits to ensure our employees have access to the care they need
• Competitive Medical, Dental, and Vision coverage with plans to meet every need, including HSA and FSA options
• Employer-paid disability & AD&D to cover life's unexpected events. Not only that, we also cover the difference in salary for up to eight (8) weeks of short-term disability leave
• Eight weeks of paid Parental Leave  (if the parent also qualifies for STD, this benefit is in addition)
• 401K retirement plan with 100% matching on up to 4% of base salary

Equal Opportunity 

SonderMind does not discriminate in employment opportunities or practices based on race, color, creed, sex, gender, gender identity or expression, pregnancy, childbirth or related medical conditions, religion, veteran and military status, marital status, registered domestic partner status, age, national origin or ancestry, physical or mental disability, medical condition (including genetic information or characteristics), sexual orientation, or any other characteristic protected by applicable federal, state, or local laws.