Shopify is a leading global commerce company, providing trusted tools to start, grow, market, and manage a retail business of any size. Shopify makes commerce better for everyone with a platform and services that are engineered for reliability, while delivering a better shopping experience for consumers everywhere. Shopify powers millions of businesses in more than 175 countries and is trusted by brands such as Allbirds, Gymshark, PepsiCo, Staples, and many more.

Shopify is now permanently remote, and we’re working towards a future that is digital by design. That location you see above? Consider it merely an example of hundreds of potential locations across North America where Shopify is hiring. Learn more here: https://www.shopify.com/careers/work-anywhere

 

The Shopify Global Revenue RnD team is tasked with ensuring an exceptional merchant experience from the start and throughout their entire journey; identifying new opportunities and influencing change to take advantage of those; and, helping accelerate the growth of our largest merchants. 

As a member of the Revenue RnD Engineering Program Manager team you will:

• gather contextual information quickly;
• function well in ambiguous situations; 
• attain a working knowledge of the technical/architectural foundations of Shopify; 
• build strong relationships within Revenue RnD and across Shopify; 
• work with teams across organizational boundaries to influence change and connect the dots between projects, programs and people; and,
• be a technological champion.

Additionally, in this role you will: 

• use your data analysis and software engineering skills to dig in technically to uncover problems, risks and opportunities; 
• leverage your excellent communication abilities to communicate complex technical information, in both written and verbal forms, in audience appropriate terms; 
• have superior problem-solving prowess to uncover the root problems to address; 
• call on your proven project/program management skills to drive accountability and ensure great program outcomes; and, 
• practice your negotiation and influencing skills to drive change needed to ensure an exceptional merchant experience.

The ideal candidate will possess:

• a demonstrated ability to successfully drive complex negotiations with diverse stakeholders;
• a track record of driving diverse and complex projects and programs to successful outcomes; and,
• experience with query languages, data analysis, and software engineering practices.
   

Closing date: Friday, February 4 at 11:59PM EDT. Successful candidates can expect to hear back from us within 2 weeks of that date.

Our belief is that a strong commitment to diversity & inclusion enables us to truly make commerce better for everyone. We encourage applications from Indigenous peoples, racialized people, people with disabilities, people from gender and sexually diverse communities, and/or people with intersectional identities. Please take a look at our Sustainability Reports to learn more about Shopify’s commitments to our communities, and our planet: https://www.shopify.com/about/environment#SustainabilityReports

At Shopify, we understand that experience comes in many forms. We’re dedicated to adding new perspectives to the team - so if your experience is this close to what we’re looking for, please consider applying.

Shopify is now permanently remote, and we’re working towards a future that is digital by design. That location you see above? Consider it merely an example of hundreds of potential locations Shopify is hiring. Learn more here:https://www.shopify.com/careers/work-anywhere

Our belief is that a strong commitment to diversity & inclusion enables us to truly make commerce better for everyone. We encourage applications from Indigenous peoples, racialized people, people with disabilities, people from gender and sexually diverse communities, and/or people with intersectional identities. Please take a look at our Sustainability Reports to learn more about Shopify’s commitments to our communities, and our planet.

At Shopify, we understand that experience comes in many forms. We’re dedicated to adding new perspectives to the team - so if your experience is this close to what we’re looking for, please consider applying.

We are looking for an experienced Program Manager to help us develop a solid foundation for our Talent Acquisition processes infrastructure across Etsy, Inc. Brands.

As the Talent Acquisition Program Manager you will be responsible for assessing Talent Acquisition processes health and proactively research technical improvements to achieve business goals. You will work with internal and external partners to design and maintain balanced operations. Do you find joy in thinking creatively to develop broad solutions to increase teams productivity while minimizing waste? If so, this could be the perfect match.

This is a full-time position reporting to the Talent Operations Senior Program Manager. We are considering remote candidates based in the United States for this position. Etsy offers three different work modes to meet the variety of needs and preferences of our team: Flex mode for candidates who are comfortable traveling to an office location at least 4-6 days per month, Remote mode, and Office-based mode. Learn more about our flexible work modes and vaccination policy here.

About the Role

In this role you will:

• Assess Talent Acquisition processes health and proactively research technical improvements to achieve business goals 

• Collaborate with corporate systems teams [HRIS; Corp IT] and process collaborators [Compensation; FP&A; HR Generalist; HRBP; etc.] to define, refine, and implement efficient process flows and systems integrations that enable the process infrastructure meeting different team needs and enabling teams to achieve hiring goals

• Think creatively to develop broad solutions to increase teams productivity while minimizing waste

• Implement and manage transition to new systems/processes without disrupting core operations

• Maintain a positive relationship with users and collaborators to facilitate discovery sessions to understand areas of improvement and root causes of pain points when appropriate

• Serve as a Subject Matter Expert to support cross-functional decisions / troubleshooting

• Serve as the liaison between the Recruiting function and other internal teams

• Maintain relationships and troubleshoot integration issues with external vendors and partner with their product/engineering teams when appropriate

• Provide feedback to Recruiters/internal collaborators/vendors when appropriate

• Develop and maintain Recruiters and internal teams documentation to promote alignment and balanced operations

• Of course, this is just a sample of the kinds of work this role will require! You should assume that your role will encompass other tasks, too, and that your job duties and responsibilities may change from time to time at Etsy's discretion, or otherwise applicable with local law

About You

Ideally you'll bring:

• Previous experience designing, implementing, and troubleshooting different types of systems integrations, needs to understand scripts, Json files, API calls, Workday integration, relational databases, and learn any new methodologies if appropriate

• Leading implementation of core TA/HR systems without disrupting core operations 

• Previous ATS or VMS or ticketing system Admin experience

• Ability to learn and work independently

• Ability to prioritize effectively

• Ability to engage in big-picture and meticulous activities

• A trust in and commitment to Etsy’s vision, mission and values

Account Management works with the largest Square merchants to grow their business using Square's powerful ecosystem of products. The Program Management team within Account Management leads strategic and operational projects to improve the seller experience, promote product solutions, and increase the efficiency of the organization. As a Program Manager, you will identify inefficiencies, assemble cross-functional teams to solve some of the biggest challenges our organization faces today, and ensure the timely execution of projects to aid in our growth up-market and to help our merchants scale. You will report directly to the Technical Program Manager. 

You Will:

• Identify inefficiencies and gaps in the current state processes across organizations. Develop and gain cross functional alignment on solutions to be created and implemented across teams.
• Understand our top operational challenges, synthesizing data and insights to document current state and desired state outcomes
• Shape program strategy & vision and develop project plans with clear and well defined goals, scope, and deliverables across all impacted areas
• Collaborate closely with technical stakeholders to scope and prioritize operational solutions, balancing trade-offs between speed to roll-out and remarkability
• Provide seamless change management for initiatives impacting the global team. Creating communications, training, and assessments to aid in change adoption
• Closely monitor launches via measurable KPIs, stakeholder feedback, and drive forward progressive iterations towards a long term goal(s)
   

You Have:

• 4+ years of project or program management experience
• Experience creating and driving process improvement projects to increase operational efficiency
• Experience collaborating cross-functionally to scope and roll-out solutions that solve strategic business problems
• The ability to manage multiple programs simultaneously, often with competing priorities, resources and timelines
• Strong written and verbal communication skills with the ability to build relationships and influence across the organization
• A keen sense for prioritization and a high attention to detail
• Proficiency with data, analytics, and visualization technologies (Snowflake SQL and Looker equivalents) are pluses

We’re working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is a proud equal opportunity employer. We work hard to evaluate all employees and job applicants consistently, without regard to race, color, religion, gender, national origin, age, disability, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class. 

We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible. Want to learn more about what we’re doing to build a workplace that is fair and square? Check out our I+D page. 

Additionally, we consider qualified applicants with criminal histories for employment on our team, and always assess candidates on an individualized basis.

Perks

We want you to be well and thrive. Our global benefits package includes:

• Healthcare coverage
• Retirement Plans
• Employee Stock Purchase Program
• Wellness perks
• Paid parental leave
• Paid time off
• Learning and Development resources

Block, Inc. (NYSE: SQ) is a global technology company with a focus on financial services. Made up of Square, Cash App, Spiral, TIDAL, and TBD54566975, we build tools to help more people access the economy. Square helps sellers run and grow their businesses with its integrated ecosystem of commerce solutions, business software, and banking services. With Cash App, anyone can easily send, spend, or invest their money in stocks or Bitcoin. Spiral (formerly Square Crypto) builds and funds free, open-source Bitcoin projects. Artists use TIDAL to help them succeed as entrepreneurs and connect more deeply with fans. TBD54566975 is building an open developer platform to make it easier to access Bitcoin and other blockchain technologies without having to go through an institution.

We organise over 500 large-scale branded and transaction-oriented events in 14 specialist markets. These are typically not-to-be-missed annual events where buyers and sellers build relationships, see and show products and do business.

We also provide year-round online platforms where companies showcase their businesses and products and buyers conduct research, generating valuable leads, and we provide data and digital content that supports the flow of knowledge and transactions in markets.

Responsible for producing superior conference content, including both in-person and virtual modules.  This position is the primary point of contact with external partners, and is responsible for and managing the development and execution of these programs accurately, on time and within budget. 

 Responsibilities:

• Liaise with Key Stakeholders
• Assist in defining and refining session descriptions for a specified curriculum, including benefits and learning outcomes.
• Research, invite and confirm speakers
• Manage speakers and deliverables to and from speakers, including scheduling training, presentations, scheduling, etc.
  • Collect all program information including descriptions, faculty information, and biographies
  • Manage Faculty’s logistical needs including Faculty housing, travel and transportation needs.
  • Liaise with Marketing on marketing for event promotional assets and activities;  review all material to ensure that branding guidelines and requirements are met
• Engage with Key stakeholders internally to ensure relevant and timely information is provided to Marketing, Operations and Sales for the execution of their functions related to these programs.
• Provide concierge level service to all participants, both in person and virtually
• Work with Operations, Virtual Platform staff and external partners to develop Plans to support overall execution of the projects
  • Create and manage production timelines
  • Provide weekly updates and updates as needed
  • Ensure all logistic needs are clearly identified and met in areas including but not limited to:

                             In person Activities:

• • • AV needs
    • Catering
    • Temp Staffing
    • Signage
    • Sponsorship deliverables

                             Virtual Activities (include live and pre-recorded)

• • • Faculty Training and Scheduling
    • Introductions as applicable
    • Ensuring proper branding
    • Oversee and manage digital delivery
    • Coordinate virtual polling and surveys; compile and disseminate results
• Deliver exceptional customer service (before, during and after both on site and virtual programs)
  • Work with Marketing to Develop Communication Plan for attendees giving detailed, clear information on the program and what to expect before, during and after the event
  • Be the primary point of contact to answer all questions
  • Manage in-person check-in process guaranteeing white glove service to faculty, sponsors and attendees.
• On site Execution
  • Oversee the execution of all deliverables including but not limited to:
    • Room Set Up inclusive of AV
    • Catering delivery
    • Material Distribution
    • Managing Welcome Center
    • Be on hand to answer attendees questions
  • Coordinate with all stakeholders to ensure plan is fully executed
• Work with all stakeholders to coordinate virtual and on-demand content

Requirements:

• Exceptional project management and organizational skills
• 5-7 years of proven success in conference or education program development and management
• Experience with both in person and virtual events or programs
• Strong time management skills with an ability to multi-task
• Excellent writing skills
• Attention to detail
• Polished interpersonal and relationship management skills and the ability to network with senior industry figures
• Enthusiastic and collaborative team player
• Good technical skills
• Strong skills with Microsoft Office, including Excel

We offer:

• Competitive Compensation Package
• Access to LinkedIn Learning and other development/training opportunities
• Health and Wellness Benefits (medical, dental, eye)
• 401K and Matching
• Employee Stock Purchase Program
• Generous PTO policy
• Work-life balance
• Additional discounts through various partnerships

We know that sometimes the 'perfect candidate' doesn't exist, and that people can be put off applying for a job if they don't fit all the requirements. If you're excited about working for us and have most of the skills or experience we're looking for, please go ahead and apply. You could be just what we need! We believe strongly in the value of diversity and creating supportive, inclusive environments where our colleagues can succeed.  As such, Informa is proud to be an Equal Opportunity Employer.  We do not discriminate on the basis of race, color, ancestry, national origin, religion, or religious creed, mental or physical disability, medical condition, genetic information, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, gender expression, age, marital status, military or veteran status, citizenship, or other protected characteristics under federal, state or local law. 

Zscaler (NASDAQ: ZS) accelerates digital transformation so that customers can be more agile, efficient, resilient, and secure. The Zscaler Zero Trust Exchange is the company’s cloud-native platform that protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. 

With more than 10 years of experience developing, operating, and scaling the cloud, Zscaler serves thousands of enterprise customers around the world, including 450 of the Forbes Global 2000 organizations. In addition to protecting customers from damaging threats, such as ransomware and data exfiltration, it helps them slash costs, reduce complexity, and improve the user experience by eliminating stacks of latency-creating gateway appliances. 

Zscaler was founded in 2007 with a mission to make the cloud a safe place to do business and a more enjoyable experience for enterprise users. Zscaler’s purpose-built security platform puts a company’s defenses and controls where the connections occur—the internet—so that every connection is fast and secure, no matter how or where users connect or where their applications and workloads reside.

In this role, you will report directly toSVP of Global Customer Services and will be responsible for managing the operational support for Global Customer Services functions.  Your main role will be to work cross-functionally to help facilitate the conversations and bring projects/initiatives to completion.

Administrative

·       Own production of agendas, meeting notes, scheduling key sessions, and collaborating and producing presentations

·       Own building of organizational charts, distribution lists, and calendar of key initiatives to manage and support the business

·       Coordinate internal and external meetings to plan for QBRs, team events, etc. 

Programs

·       Support the execution of the strategy and program development; coordination includes cross-functionally partnering with the practice leaders and their teams to ensure each implementation has consistency across scope, definition, work product, plan management, and ensuring projects are delivered within scope, quality, time, and cost requirements.

·       Drive accountability through the matrixed program and project plans and frequent status updates and communications; expect to drive alignment across all GCS functions

·       Manage regularly scheduled, detailed, and accurate program and project plans with supporting metrics

·       Communicate status updates on programmatic and project initiatives; understand the details to write these communications on behalf of management 

Reporting and Dashboard Creation/Management

·       Own reporting to track the cross-functional operating metrics against key goals, weekly status reports as well as the creation of all dashboards

·       Work with all functions (marketing, sales, product engineering, business development, and finance) to deliver comprehensive dashboards and reports necessary to run the business

·       Strong Business Acumen in a high growth technology company

·       Experienced in providing EA, PM, and Executive level support for programs, projects, and coordination

·       BS, BA degree preferred

All your information will be kept confidential according to EEO guidelines.

#LI-BMZ

What You Can Expect From Us:

• An environment where you will be working on cutting edge technologies and architectures
• A fun, passionate and collaborative workplace
• Competitive salary and benefits, including equity

Why Zscaler?

People who excel at Zscaler are smart, motivated and share our values. Ask yourself: Do you want to team with the best talent in the industry? Do you want to work on disruptive technology? Do you thrive in a fluid work environment? Do you appreciate a company culture that enables individual and group success and celebrates achievement? If you said yes, we’d love to talk to you about joining our award-winning team. 

Additional information about Zscaler (NASDAQ: ZS ) is available at https://www.zscaler.com. 

Zscaler is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Advancing healthcare through data science is our mission. Delivering high impact, intuitive technology and analytics is our passion.

We are driven by outcomes. Our tailored healthcare intelligence solutions are central to identifying actionable insights that advance care and improve patient outcomes, drive physician engagement and productivity, and enable success with value-based payment models and CMS quality reporting. We deliver clinically-rich solutions that lead to results that have a real impact on real people.

The ArborMetrix Program Manager works with clients and internal teams to ensure a successful delivery of cross-functional projects. This will include documenting project charters and requirements, resource planning, and driving projects to completion. The Program Manager will work closely with Customer Success Managers to identify and document client needs and requirements, then coordinate scheduling and delivery timing with the necessary resources in the organization.

Responsibilities

• Collaborate with ArborMetrix internal teams and ensure successful delivery of projects
• Work with Customer Success Manager and client to document project objectives, requirements and scope
• Develop, manage and execute a detailed project schedule and work plan
• Leverage project management tools (Jira, Smartsheet and/or Salesforce) as well as maintain and utilize templates including but not limited to: project charters, implementation guides and client-facing presentations such as project kickoff presentations
• Provide project updates on a consistent basis to various stakeholders about strategy, adjustments, and progress
• Mitigate risks and escalate issues that may derail project delivery as needed

• Bachelor's degree in computer science, business, or a related field
• Strong familiarity with project management software tools, methodologies, and best practices
• Proven ability to complete projects according to outlined scope, budget, and timeline
• Healthcare technology experience a plus but not required
• Project Management Professional (PMP) certification a plus but not required
• Excellent written and verbal communication skills
• Ability to work in a team environment and be flexible in taking on multiple projects
• Outstanding organizational and time management skills
• Outstanding attention to detail
• Experience managing cross-functional teams and ability to gain trust and work collaboratively with a variety of stakeholders

Please submit a cover letter and resume

ArborMetrix is an equal opportunity employer and does not discriminate in its selection and employment practices on the basis of race, color, religion, sex, national origin, political affiliation, sexual orientation, gender identity, marital status, disability, genetic information, age, membership in an employee organization, or other non-merit factors.

All your information will be kept confidential according to EEO guidelines. 

Fulltime/Direct Hire Role available.

Location - San Francisco (Remote and later need to be onsite &PST Working Hours)

Job 1 - Program Manager

What You'll Do

• • Using established project management methodology/tools develops project plans for complex projects of strategic importance which include work plans, schedules, budgets, needed skills and resources, project scope, and deliverable/responsibility matrices 

  • Performs variance analysis (including schedule, costs vs. budgets, resources, and changes to scope). Makes trade-offs with a sponsor, as necessary   

  • Performs project risk assessment quantification, response planning, and control 

  • Communicates risks to clients and/or IT management, project sponsors & vendors 

What You Know

• • Experience in Program Management 

  • Must have experience with retail/ eCommerce domain projects

Job 2 - Program Manager

What You'll Do

• • Using established project management methodology/tools develops project plans for complex projects of strategic importance which include work plans, schedules, budgets, needed skills and resources, project scope, and deliverable/responsibility matrices 

  • Performs variance analysis (including schedule, costs vs. budgets, resources, and changes to scope). Makes trade-offs with a sponsor, as necessary   

  • Performs project risk assessment quantification, response planning, and control 

  • Communicates risks to clients and/or IT management, project sponsors & vendors 

  • Develops and executes mitigation strategies 

What You Know

• • Experience in Program Management 

  • Must have experience with retail/ eCommerce domain projects

All your information will be kept confidential according to EEO guidelines.

VTekis Consulting LLC provides complete solutions for Staff Agumentation, Recruitment Process Outsourcing, Contract Hiring, Direct Hire and Outsourced Solutions. Our goal is to deliver quality professional services to our clients not just to find someone to do a job, we match the right professional for your staffing needs and earning confidence through the proper assignment of people. This alignment of people and companies allows us to create opportunity. Most importantly, We don’t consider the process complete until we find the perfect fit.

Job Description:

·         Experience in Medical Device New Product Development or Sustenance Engineering or DHF Remediation

·         Experience in Electromechanical Devices, preferably with Infusion Pumps

·         Prior Project / Program Management experience of managing large projects / Program

·         Experience in EU Medical Device Regulation (2017/745) & FDA 21 CFR part 820. 

Thanks and Regards,

Mohammed Ilyas,

PH - 229-264-4029

All your information will be kept confidential according to EEO guidelines.

Twitter, Twitter Next Lab

Twitter Next partners with the platform’s most sophisticated advertisers and agencies to develop work that makes headlines. Join our team of innovators.

Who We Are

The Twitter Next Lab is where innovation happens for our advertisers. We are a team of technologists, producers, creatives, and data scientists hungry to build new ideas in partnership with Twitter’s most talked about brands. We’re endlessly curious creators looking for new ways to tell stories, prototype new products and ideas, and push the limits for how audiences experience Twitter in the real world.

Who You Are 

A creative problem solver who is proactive, solution-oriented, and passionate about helping great ideas come to life. You manage the planning and execution of interactive and/or integrated projects and can identify, distill, and clearly articulate deliverables and workflows. You embrace change, connect dots, and see unknowns as opportunities. You are a great communicator and team player who works well with cross-functional partners and multiple stakeholders. You know about every detail of a project in order to help everyone on the team do their best work. You keep track of the minutiae while eyeing the big picture. 

You have experience managing complex interactive marketing projects and understand what it takes to run them. You value sensible solutions, clear communication, and team transparency. You are meticulous, analytical, and organized, and you help make those around you better and more efficient. You can meet deadlines in a fast-paced environment while preserving a sense of connection and clarity among stakeholders. Knowledge of social media and corresponding trends and workflows is strongly preferred. This team has a love of and curiosity about the ever-evolving industry of marketing, advertising, and media, and we hope you do, too.

What You’ll Do

An Associate Program Manager works cross-functionally, collaborating with numerous stakeholders at various stages of the project lifecycle. You’ll partner closely with Creatives, Strategists, and Technologists, as well as external vendors, to develop creative solutions and strategically-informed workflows for the projects you work on, acting as the internal hub of documentation, milestones, and finances for the projects you work on. You will also own and optimize contractual work, vendor onboarding processes, and documentation hygiene.

Success in this role is indicated by:

• Applying independent, critical thinking to drive clarity regarding project goals, workflows, deliverables, and responsibilities across parties 
• Proactive problem solving and anticipation—identifying and actioning on opportunities for greater efficiency and organization at the project and department level 
• Optimism and being a team player; willingness to work on a variety of assigned projects varying in sector, scope and scale, and internal vs. external; building trust with all cross-functional collaborators
• Curiosity and active listening; enthusiasm to learn about processes, the Twitter platform, and internalize the creative vision for each project; iterating documentation as workflows and requirements evolve
• Ability to identify and solve for project blockers and/or operational inefficiencies 
• Delivering positive project outcomes for Twitter and its advertisers, meeting the project goals on time and within budget

Responsibilities

• Owning and optimizing communication between teams and stakeholders during pitch and production work
• Planning, organizing, and directing the activities required for the successful development, implementation, and execution of multiple concurrent projects 
• Facilitating contractual and legal conversations and documentation; working with Legal and Procurement teams to vet productions, maintain and optimize process and tracking, and onboard vendors
• Identifying and managing outsourced vendors; serve as the primary contact for vendors at every stage of the project, identifying and documenting integration points and dependencies
• Manage projects from start to finish, including setting stakeholder expectations, maintaining team alignment, and mitigating project risks
• Creating and maintaining schedules, meeting notes, and other project related documentation 
• Managing day-to-day tasks and identifying potential challenges and risk factors early in the game
• Staying up-to-speed on relevant industry and Twitter platform/tooling trends and keeping key stakeholders informed, including monitoring competitive executions of note

Qualifications

• 3-4 years of relevant interactive/integrated (software, digital, social) production or project management experience
• Experience producing or project managing in various capacities, including scheduling, budgeting, and establishing agreements with legal departments
• Experience working cross-functionally, with tight deadlines, and delivering high-quality projects to clients
• Ability to manage multiple projects concurrently with ease, clearly communicating program goals and milestones
• Experience and comfort with change and risk management; proven ability to adapt and identify solutions 
• A track record of successful collaboration among technology, creative, client, and vendors 
• Experience in digital advertising, media, or marketing at an ad agency, client-side, or at a media company
• Excellent project management, communication, and organizational skills
• Passion for Twitter and the evolving digital advertising landscape
• Helpful application experience: Google Docs, Keynote, JIRA, project management software, project scheduling software
• Experience keeping production or PM team leads consistently informed on progress of project initiatives

We are committed to an inclusive and diverse Twitter. Twitter is an equal opportunity employer. We do not discriminate based on race, ethnicity, color, ancestry, national origin, religion, sex, sexual orientation, gender identity, age, disability, veteran status, genetic information, marital status or any other legally protected status.

At EcoVadis, we envision a global marketplace where sustainability intelligence influences every business decision – improving economies, people's lives and the planet we all depend on. EcoVadis counts industry leaders like Johnson & Johnson, L’Oréal, Nestlé, and Michelin, among the 55,000+ businesses on its network. With an ambitious, purposeful mission to provide the world's most trusted business sustainability ratings, EcoVadis is driven by a diverse team sharing the core values of commitment, customer-focus, courage, integrity, kindness and happiness. EcoVadis offers you exciting career opportunities in an innovative and dynamic environment. We are looking for passionate team players from a variety of disciplines – from CSR and sustainability experts to customer engagement and engineering talents – to join us to make a real impact on the environmental and social practices of companies worldwide. Join us! 

Background: Definition of Sector Initiatives (SI)

A sector initiative is a group of companies in the same industry who have agreed to use shared tools to assess and improve the sustainability practices of their trading partners within global networks (e.g. their collective value chains) to meet their sustainability objectives. In doing so, they will have increased leverage over suppliers to accept being rated and going through improvement plans which results in measurable global impact. Successful Sector Initiatives should therefore align on core values and a strategy they jointly pursue. It is important that as an organ they meet regularly and appoint a representative empowered to make decisions and invest a reasonable amount of time to collaborate with the other members in workstreams dedicated to topics. EcoVadis plays different roles in currently 5 SIs ranging from being the initiator and facilitator to being simply the tool which is collectively used. We want to build this out into a more harmonized offer with a core service package, create new SIs and drive global impact as the leading service platform for sustainability ratings catering to the needs of big industry sectors. 

Job Description

Sector Initiative Program Managers will be responsible for the operational success of existing and new SIs within EcoVadis as the SI lead of up to 5 SIs depending on the size and governance model of the respective SIs. In addition, depending on the seniority and experience of the candidate, she/he will take on the responsibility of a Subject Matter Expert (SME) pertaining to one of the pillars necessary to further build out and maintain the excellence of the service we want to deliver to our customers. These pillars are  revolving around:

• the product development of the EcoVadis platform and it’s suitability for the needs of SI’s in coordination with the EcoVadis R&D and Product team, 

• the content we deliver to the SIs and market research and competition watch in coordination with the EcoVadis marketing teams,  

• Business development in coordination with our Sales team

• Sustainability impact creation in alignment with our Impact team 

The SI Manager will report directly to the Global Director of Sector Initiatives.

Your primary responsibilities will include (but will not be limited to): 

• Responsible to lead and expand up to 5 strategic sector initiatives (e.g. Tfs, AIM-Progress) via new membership, scaling shared supplier pools, improvement and performance, etc

• Responsible for contractual terms specific for sector initiatives  including negotiation, expansion and growth as it relates to renewing or upselling new solutions or services to initiative members.

• Prepare and facilitate Executive Councils and workstream meetings on critical topics creating value and driving sustainability impact

• Contribute to the creation and planning of individual sector initiative strategies, both short and long term, including oversight on specific projects from start to completion involving deadlines, milestones and processes

• Build and nurture excellent relationships with key leadership and executives within the initiatives

• Collaborate and engage where necessary with the Customer Success Manager Team as it relates to their customers acting as members within sector initiatives

• Monitoring the SI progression following pre-defined reporting templates and requirements

• 3 - 5 years experience in fields of sustainability consulting, strategic partnerships, program direction and/or account management acquired in a fast paced environment

• Bachelor's Degree required, a Master’s degree in relevant field (Sustainability, Supply Chain, etc.)  is an asset

• Fluent in English (written and spokenà and at least one other key European language

• Excellent verbal and written communication skills with exceptional attention to details

• Excellent interpersonal skills and ability to present to executive level groups

• Perseverance and diplomacy 

• Strong project management skills managing complex, multifaceted, multi-stakeholder projects resulting in measurable successes and program growth

• Computer literate (MS office, Google Suite, Project management tools…)

• Interest to work in an international and multicultural environment

• Self-driven, results oriented and team player

• Thrives in a fast paced environment

• Commitment and passionate for sustainability

Location: from an EcoVadis office based location

When: ASAP

EcoVadis does not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, disability, veteran status or any other protected category.

Given the steep growth of EcoVadis, your role and responsibilities will be permanently evolving and might encompass part, all or more of the above.

For more information about EcoVadis please visit our site: www.ecovadis.com
EcoVadis does not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, disability, veteran status or any other protected category.

About us, but we’ll be brief:
Experian is the world’s leading global information services company. During life’s big moments – from buying a home or a car, to sending a child to college, to growing a business by connecting with new customers – we empower consumers and our clients to manage their data with confidence. We help individuals to take financial control and access financial services, businesses to make smarter decisions and thrive, lenders to lend more responsibly, and organizations to prevent identity fraud and crime.

We have 20,000 people operating across 44 countries and every day we’re investing in new technologies, talented people, and innovation to help all our clients maximize every opportunity.

What you'll be doing:
Experian Partner Solutions helps businesses protect their consumers by building enterprise-level (1) identity, (2) credit, and (3) data breach cybersecurity SaaS products in a white-label (B2B2C) branded format. Experian Partner Solutions and its ‘sister’ business unit, Direct-to-Consumer, form Experian Consumer Services, a $900M business segment inside the $5B global information services company commonly known as Experian.

Experian’s client services delivery team is seeking a talented Program Manager. This role will work closely with all departments during all stages of the enterprise client lifecycle post-contract, from new implementation to ongoing program management. The Program Manager will be responsible for working closely with our internal and external groups to identify areas of growth and ensure efficiency within clients’ programs.

Responsibilities:

• Own the client operational relationship and effectively communicate program and project expectations to team, project members, and management in a timely and clear manner for complex and strategic clients
• Define, document, and manage project scope, goals, and deliverables for lifecycle of project and program using tools such as Wrike, Confluence, and Jira
• Organize internal and external implementation and technical resources to advance program work
• Work to create efficiency in complex programs to optimize time to production
• Create and maintain operational framework knowledgebase of each client's business, organization, and objectives
• Set and manage client expectations, maintaining a positive partnership with clients
• Manage proactive communication with internal and external stakeholders
• Organize cross-functional resources to identify risk and resolve roadblocks
• Serve as first contact for project escalations
• Participate in daily/weekly/monthly operational calls and status updates to ensure alignment across internal and external stakeholders
• Responsible for aggregating client requests and driving execution in alignment with contracts and clients’ priorities
• Help analyze client needs and suggest new services for client consideration
• Partner with Technical Account Management and Account Development to scope new services or contract additions
• Proactively recommend and drive operational improvements and best practices for client projects and within internal teams
• Prioritize and plan changes to production configurations
• Proactively communicates change management schedule
• Participate in quarterly business reviews
• Ensure project documents are complete, detailed, current, and stored appropriately
• Contribute to team success by continually striving for improvements in operations, process, documentation, and knowledge transfer
• Serve as a mentor for junior project management or technical staff

What your background looks like:

• 4 - 7 years of Program Management or Account Management experience in a client-facing role
• Strong written and verbal communication skills
• Highly organized and self-motivated
• Ability to think strategically and work independently
• Detail-oriented and able to thrive in a high-growth, fast-paced environment
• Strong understanding of technology platforms between client and internal development teams
• Strong analytical and problem solving capabilities
• Ability to execute all tasks with exceptional attention to detail
• Ability and desire to work in a high-pressure, fast-paced environment and be able to handle several projects and tasks simultaneously
• Demonstrable ability to optimize, document, and implement process changes and improvements
• Bachelor’s degree preferred
• Previous experience using Jira and Confluence preferred

Perks:

• During this pandemic, all Experian employees are working remotely. Once it’s safe to do so, we’ll slowly return to our offices however we are in no rush to do this. The safety of our employees is of utmost importance.
• 20 days’ of vacation accrual annually, five sick days and two volunteer days (plus twelve paid holidays).
• Competitive pay and comprehensive benefits package, with a bonus target of 15%.
• Flexible work schedule and relaxed dress code.

All your information will be kept confidential according to EEO guidelines.

Experian is proud to be an Equal Opportunity and Affirmative Action employer. Our goal is to create a thriving, inclusive and diverse team where people love their work and love working together. We believe that diversity, equity and inclusion is essential to our purpose of creating a better tomorrow. We value the uniqueness of every individual and want you to bring your whole, authentic self to work. For us, this is The Power of YOU and it ensures that we live what we believe.

Experian U.S. employees are required to be fully vaccinated for COVID-19.

Experian Careers - Creating a better tomorrow together

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