Program Manager Remote Jobs

8 Results

6d

Voice of the Customer Program Manager

QlikRemote, Waltham, Massachusetts
Master’s DegreemarketosalesforceDesign

Qlik is hiring a Remote Voice of the Customer Program Manager

Description

What makes us Qlik 

Qlik helps enterprises around the world move faster, work smarter, and lead the way forward with an end-to-end solution for getting value out of data. A Gartner Magic Quadrant Leader for 11 years in a row! Our platform is the only one on the market that allows for open-ended, curiosity-driven exploration, giving everyone – at any skill level – the ability to make real discoveries that lead to real outcomes and transformative changes. We are a Values-Driven organization, operating over 100 countries with 45,000 customers around the world. If you think we are interesting, please read on – we may be looking for you!  

 

We are hiring aVoice of the Customer Program Managerto join our CustomerExperienceTeam!

Who are we?

Delivering a seamless Customer Experience is an important focus for Qlik. Therefore we, the Customer Experience team, are committed to delighting our customers at every step of their journey. Understanding our users’ needs, creating the right experience and engagement for the right user at the right time is key for us.

The Customer Experience Management team is a cornerstone to ensure our organization understands user needs and manages a set of different journeys and experiences that result in highly successful and loyal customers, while driving technology adoption and secure a successful renewal.

The team is looking for aVoice of the Customer Program Manager

In this role you will be responsible in defining and planning of our VoC Program. The focus on our main projects is to provide a delightful customer experience and requires a high cross collaboration with other team members from Marketing, Product, Customer Success etc. Setting up the team for success requires the VoC program manager to provide any guidelines, mentoring, or coaching as and when needed.

The VOC ProgramManager’s role at Qlik includes a significant amount of planning and execution. A constant communication line on how the overall VoC projectsismoving forward is required, as well as developing an accurate timeline of project completion. Define milestones, dependencies, and early warnings to ensure activities get completed within the assignment's parameters.

The VoC Program Manager is a member of the Customer Support & Experience Organization reporting directly to the Director of Customer Experience, who reports to the SVP WW Customer Support and Experience.

You, as an ideal candidate, should bring besides some strong experiences in project management some desirable experiences in handling User Research, Design Thinking and Business Processes projects in a SaaS software organization.

Desired qualifications for the role:

  • 5+ years in program/project management or similar fields as Research
  • Bachelor’s or master’s degree in IT, business management, computer science, or a relevant field
  • A Project Management Professional certificationwould be a plus.
  • Strong business acumen with the ability to understand and translate customer’s needs.
  • Strong Leadership and organizational skills as well as an excellent time management
  • Qualtrics and Pendo knowledge/experiencesrequired.
  • Salesforce, Marketo and other journey mapping tools experiences are more than welcome.
  • Excellent communication and presentation skills.
  • Ability to work collaboratively in a team environment and manage multiple projects simultaneously.
  • Self-motivated with a curious mindset and a passion for improving the status quo constantly.
  • ‘Ready to speak your mind and get things done’ – you held an opinion and backing it up with data and research and while you not only discover a problem you prepare already a path for solution and strive to bring the ideation process into reality sooner than later.

This Location for this role is/are:

Remote– any major city inEMEAor US

About Qlik

 

The anticipated base salary range for this role is USD 100K – 130K per year. Final compensation offered by Qlik will be based on factors such as the candidate’s location, job-related skills, education, experience, and other business and organizational needs.

Qlik offers a comprehensive benefits package which includes, but is not limited to, group medical, dental and vision benefits, a 401(k) plan and match, flexible paid vacation, 10 paid annual company holidays, 9 days of annual paid sick leave (prorated upon hire), up to 16 weeks of paid parental leave, and mental and emotional wellbeing benefits.

Qlik is an Equal Opportunity/Affirmative Action Employer, and we value the diversity of our workforce.Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Click here to review the US Department of Labor’sEqual Employment Opportunity Posters, including theEEO is The Lawnotice and thePay TransparencyNondiscrimination Provision.

If you need assistance due to disability during the application and/or recruiting process, please contact us via theAccessibility Request Form.

Qlik is not accepting unsolicited assistance from search firms for this employment opportunity. Please, no phone calls or emails. All resumes submitted by search firms to any employee at Qlik via-email, the Internet or in any form and/or method without a valid written search agreement in place for this position will be deemed the sole property of Qlik. No fee will be paid in the event the candidate is hired by Qlik as a result of the referral or through other means.

#LI - AMER 

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7d

Senior Partner Program Manager

InfobloxRemote, United States
tableausalesforce

Infoblox is hiring a Remote Senior Partner Program Manager

Description

It’s an exciting time to be at Infoblox. Named a Top 25 Cyber Security Company by The Software Report and one of Inc. magazine’s Best Workplaces for 2020, Infoblox is the leader in cloud-first networking and security services. Our solutions empower organizations to take full advantage of the cloud to deliver network experiences that are inherently simple, scalable, and reliable for everyone. Infoblox customers are among the largest enterprises in the world and include 70% of the Fortune 500, and our success depends on bright, energetic, talented people who share a passion for building the next generation of networking technologies—and having fun along the way.

We are looking for Senior Partner Program Manager in the US or Canada to join our Global Partner Sales Organization reporting to the director of Partner Programs & Operations. In this role, you will own, manage, and evolve partner programs vital to the financial success of our network of partners, which includes our “Guardians of the Network” Partner SPIFF program and our Demo Lab program. You will drive the communication and ongoing management of these programs and their supporting elements and work cross-functionally with groups such as Marketing, IT, and Enablement to ensure their efficient operation and execution. This critical role will unlock deeper engagement with Infoblox’s partner community and worldwide field organization and is an excellent opportunity to join a fast paced, growing company in the network security industry. 

You are the ideal candidate if you enjoy facilitating partner programs and have a keen eye for detail and excellence in execution. You’re also organized with the ability to multi-task and work in a fast-paced environment with ever-changing priorities. 

What you’ll do:

  • Create, manage, and communicate partner new partner incentives and own the management of current programs including our SPIFF and demo programs
  • Work closely with Channel Sales reps at Infoblox to promote the use of our programs, foster enablement, and receive feedback on how to implement changes to programs, systems, and processes
  • Coordinate with Infoblox’s Enablement and Education teams to ensure partners have sufficient resources to be self-sufficient in their use including maintenance of trainings in the Partner Portal 
  • Work with the director of Programs & Operations to develop continued improvements to partner programs
  • Collaborate with the manager of Partner Communications to ensure clear and concise communication on a regular basis about the programs you manage for both Infoblox employees and external audiences
  • Work closely with IT to improve and increase automation of systems and tools both internal employees and partners utilize 
  • Participate and present as required at partner summits for AMS, EMEA, and APJ
  • Contribute to Infoblox’s commitment to simplifying through operational process improvements

What you’ll bring:

  • Minimum 6-7+ years of experience in channel/sales programs
  • An understanding of the partner process and systems, including discounting, deal registration practices, SPIFFS and partner payouts
  • Experience with supporting sales teams and developing tools and materials for a variety of user groups globally
  • Cross-functional experience with groups including field marketing, enablement, IT and sales
  • Proven experience and project management skills in a highly matrixed organization, and proficiency with PowerPoint, Excel, SFDC;  familiarity with a reporting tool like Tableau, and Xtrm is a plus
  • Must be able to create channel content
  • Ability to articulate channel strategy and program to peers and various functional business groups
  • Exceptional verbal, written, and interpersonal skill
  • Bachelor’s degree required

What success looks like:

After six months, you will…

  • Act as the subject matter expert on all aspects of Infoblox’s “Guardians of the Network” SPIFF Program
  • Own all aspects of our Demo/NFR Program
  • Have established working relationships with all cross-functional stakeholders that ensure the success of the programs you manage

After about a year, you will…

  • Act as a trusted advisor for Channel Sales reps, solution architects, and Channel Sales leaders on topics related to the programs you manage
  • Be the lead on strategies to improve and grow the programs you manage
  • Understand the full suite of programs the Programs team owns and work toward ease of doing business and interoperability of that suite of programs with the ones you manage 

We’ve got you covered:

Our holistic benefits package includes coverage of your health, wealth, and wellness—as well as a great work environment, employee programs, and company culture. We offer a competitive salary and benefits package, including a 401k with company match and generous paid time off to help you balance your life. We have a strong culture and live our values every day—we believe in transparency, curiosity, respect, and above all, having fun while delighting our customers. 

Why Infoblox?

We’ve created a culture that embraces diversity, equity, and inclusion  and rewards innovation, curiosity, and creativity. We achieve remarkable results by working together in a supportive environment that focuses on continuous learning and embraces change. So, whether you’re a software engineer, marketing manager, customer care pro, or product specialist, you belong here, where you will have the opportunity to grow and develop your career. Check out what it’s like to be a BloxerWe think you’ll be excited to join our team.

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Latitude, Inc. is hiring a Remote Cybersecurity Program Manager

Cybersecurity Program Manager - Latitude, Inc. - Career Page

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24d

Program Manager

agilejiraDynamicsmobile

Innovapptive is hiring a Remote Program Manager

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Clarion Events North America is hiring a Remote Program Manager

Program Manager - Clarion Events North America - Career Page

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TransVoyant is hiring a Remote Junior Program Manager - Remote

Junior Program Manager - Remote - TransVoyant - Career Page

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TransVoyant is hiring a Remote Program Manager - Remote

Program Manager - Remote - TransVoyant - Career Page

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+30d

Senior Technical Program Manager

CelonisRemote, Germany
Master’s DegreeDesignqa

Celonis is hiring a Remote Senior Technical Program Manager

We're Celonis, the global leader in execution management and process mining technology, and one of the 50 most valuable private companies in the world. We believe that every company can unlock its full execution capacity - and for that, we need you to join us.
 

The Team:

You’ll have the opportunity to be a part of our Technical Program Management Team which sits within the Celonis Engineering Organization! You will be working with a cross-functional team driving projects in the area of Platform, Infrastructure, Deployments, or SRE.

The Role:

Join Celonis Engineering and play a key role as a Senior Technical Program Manager in Germany (Munich or remote). As a Senior TPM you are driving cross-functional programs by closely working together with Engineering, Product, Design, QA (and beyond) to drive execution velocity and help balance, drive, keep control, and track cross-functional programs;  streamline cross-team dependencies while making sure that the overall delivery remains smooth and efficient.


The work you’ll do:

  • Lead multidisciplinary cross-functional engineering programs in the area of Platform, Infrastructure, Deployments, Security, Identity, or SRE
  • Break down the programs into projects and coordinate across functional areas in order to deliver on the program deliverables
  • Leverage technical acumen to understand and contribute to Engineering Design Documents (especially with a focus on dependencies) and understand and translate (if applicable) the PRDs into engineering working packages
  • Present and advocate complex business and technical concepts with Engineering Leadership and Executive Management 
  • Drive effective teamwork, communication, collaboration and commitment across multiple groups and to different stakeholders
  • Manage risk, communication & monitor, project schedule, review project progress and timelines; and identify and resolve issues to ensure project success
  • Propose the best course of action and optimal solutions for the target architecture
  • Program Management across its entire lifecycle 
  • Management of technical discussions and strategic decision-making


The qualifications you need:

  • Experience in Technical Program Management in SaaS software companies
  • Master’s degree in Computer Science or equivalent experience & skillset
  • Experience facilitating decision-making by identifying key stakeholders & surfacing the required information to make critical decisions
  • You can clearly & accurately communicate (English is a must!) program status, issues, dependencies & risks to leadership & other program stakeholders beyond Product & Engineering
  • You can explain your team's analyses and recommendations to executives as you are discussing the technical trade-offs in product development with engineers.
  • You have excellent problem-solving ability & value teamwork & multitasking
  • You can find practical & simple solutions to complicated problems without sacrificing quality
  • You have an entrepreneurial spirit, are self-sufficient & able to operate in a fluid, ambiguous environment
  • Experience with web technologies and data analytics is a plus 

 

What Celonis can offer you:

  • The unique opportunity to work within a new category of technology, Execution Management
  • Investment in your personal growth and skill development (clear career paths, internal mobility opportunities, L&D platform, mentorships, and more)
  • Great compensation and benefits packages (equity (restricted stock units), life insurance, time off, generous leave for new parents from day one, and more). For intern and working student benefits, click here
  • Physical and mental well-being support (subsidized gym membership, access to counselling, virtual events on well-being topics, and more)
  • A global and growing team of Celonauts from diverse backgrounds to learn from and work with
  • An open-minded culture with innovative, autonomous teams
  • Business Resource Groups to help you feel connected, valued and seen (Black@Celonis, Women@Celonis, Parents@Celonis, Pride@Celonis, Resilience@Celonis, and more)
  • A clear set of company values that guide everything we do: Live for Customer Value, The Best Team Wins, We Own It, and Earth Is Our Future

About Us

Celonis enables customers to optimize their business processes. Powered by its leading process mining technology, Celonis provides a unique set of capabilities for business executives and users to continuously find improvement opportunities within and across processes, and execute targeted actions to rapidly enhance process performance. This optimization yields immediate cash impact, radically improves customer experience, and reduces carbon emissions. Celonis has thousands of implementations with global customers and is headquartered in Munich, Germany and New York City, USA with more than 20 offices worldwide.

Celonis is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment and equal opportunity in all aspects of employment. We will not tolerate any unlawful discrimination or harassment of any kind. We make all employment decisions without regard to race/ethnicity, color, sex, pregnancy, age, sexual orientation, gender identity or expression, transgender status, national origin, citizenship status, religion, physical or mental disability, veteran status, or any other factor protected by applicable anti-discrimination laws.  As a US federal contractor, we are committed to the principles of affirmative action in accordance with applicable laws and regulations.  Different makes us better.

Accessibility and Candidate Notices

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