Come join our Finance team

Our Finance team is committed to building a scalable foundation by providing in-depth, insightful analyses of all financial drivers that help inform and contribute to the success and growth of Karat. We sit at the center of data and information, and it is our mission to transform these insights into meaningful decisions.

What you will do

As Finance Manager at Karat, you will partner with organizational leaders in Go-To-Market (GTM) and Interview Delivery to drive operational improvements, build analyses, models, and reports, and provide measurable data to help the Company scale.

We are looking to hire this position out ofMexico, as this individual will work closely with global stakeholders, requiring overlap with all U.S. timezones.

• Support the Company’s annual planning process by preparing financial analysis and modeling; recommend future expense targets and analyze business performance in partnership with cross-functional areas.
• Work closely with key cross-functional teams, most specifically Go-To-Market (GTM) and Interview Delivery to analyze business performance and uncover actionable insights that drive improved financial and operating performance.
• Own and drive improvements to the Company’s core financial models.
• Develop reporting for a variety of audience members, including Company leadership, board members, and investors.
• Create and present analyses that inform the Company’s decision-making.

The experience you will bring

• 5+ years of financial analysis experience (e.g. budgeting, forecasting, modeling, reporting)
• Previous experience supporting full P&L
• Advanced Excel skills with a deep understanding of model architecture, formula efficiency, and pivot tables
• Hands-on experience participating in company-wide budgeting processes in a business partner capacity
• Self-starter with a strong ability to work under minimal direction and set effective project plans
• Highly detail-oriented with a focus on accuracy; able to translate big-picture analysis while never losing sight of the finer points

Applicants, please note: submissions not 100% in English will not be considered.

Benefits of joining Karat in Mexico

All Mexico-based offers include a competitive salary in local currency and Karat-granted stock options. Mexico Employees of Record (EOR) will receive the standard bonuses mandated by Mexico (Aguinaldo, PEO Profit Sharing, and Vacation) and all required, country-specific benefits.

Additional Karat-Sponsored Perks: 

• Private healthcare available (100% premium coverage for employees and eligible dependents)

Time Off:

Generous Mexico Time Off Policies

• Karat’s Year One Grant: one (1) work week of “Year One PTO” granted upon start
• Vacation: Accrued and available in compliance with Mexico law
• After one (1) year of employment, 12 days will be accrued and available
• Sick Leave: Three (3) work weeks per calendar year
• Karat ‘No Questions Asked’ Leave: One (1) work week per calendar year

Mexico Holidays:

• National Public Holiday Schedule availablehere: 7 days
• Karat Summer Break: 5 days - July (not available to Customer Experience)
• Karat Winter Break: 5 days - December (not available to Customer Experience)

Karat’s Mexico team is employed through Deel, a Professional Employer Organization (PEO). All employment agreements, payroll, and benefits will be administered by Deel.

Come join ourProduct Marketingteam

Our Product Marketing team is dedicated to driving growth, innovation, and customer success by showcasing the value of Karat’s products and empowering our go-to-market teams to achieve excellence.

What you will do

As a Product Marketing Manager, you’ll step into a highly dynamic role that requires quick thinking, adaptability, and the ability to connect the dots between customer needs, product capabilities, and market trends. You’ll partner closely with Product, Sales, Enablement, and other go-to-market functions with a focus on driving awareness, understanding, and excitement about Karat’s products.

We are looking to hire for this position out of Mexico. Working hours will predominantly be local core hours with required internal meetings that align with various timezones in India and the U.S.

• Partner with the Company’s sales team to craft materials and messaging that win customers and drive product adoption. Develop pitch decks, case studies, and other compelling content that resonates with the Company’s core audiences.
• Collaborate with the Company’s Product team as they develop new products and features by providing insight into the customer pain points and competitive set. Serve as a spokesperson for the Company’s products, with a strong understanding of their functionality, value proposition, and competitive positioning.
• Contribute to initiatives that enhance the effectiveness of the Product Marketing team. Focus areas include improving workflows, content management systems, and cross-functional collaboration strategies.
• Conduct competitive analysis to identify opportunities and threats. Regularly update stakeholders with insights and recommendations based on market trends, customer feedback, and industry developments.

The experience you will bring

• 3+ years of experience in product marketing, product management, or similar role, with exposure to developing messaging, positioning, or go-to-market strategies for products or services
• Proactive, independent worker who can build trust with stakeholders and deliver high-quality results, even when navigating ambiguity
• Experience working closely with Product, Sales, and Marketing teams with a history of delivering impactful results
• A talent for storytelling—whether in written materials, presentations, or conversations—combined with an ability to distill complex ideas into engaging, customer-centric messaging
• Dynamic problem-solving skills with comfort managing multiple project and an ability to connect the dots across workstreams
• Previous experience creating marketing collateral, with a preference for experience using tools like Google Suite.
• Expert fluency in written and spoken English

Applicants, please note: submissions not 100% in English will not be considered.

Benefits of joining Karat in Mexico

All Mexico-based offers include a competitive salary in local currency and Karat-granted stock options. Mexico Employees of Record (EOR) will receive the standard bonuses mandated by Mexico (Aguinaldo, PEO Profit Sharing, and Vacation) and all required, country-specific benefits.

Additional Karat-Sponsored Perks: 

• Private healthcare available (100% premium coverage for employees and eligible dependents)

Time Off:

Generous Mexico Time Off Policies

• Vacation:
  • One (1) work week for 0 to 1 year of active employment
  • 12 days for 1 to 2 years of active employment
  • 14 days for 2 to 3 years of active employment
  • Vacation will continue to accrue in compliance with Mexico law
• Sick Leave: Three (3) work weeks per calendar year (prorated by start date)
• Karat ‘No Questions Asked’ Leave: One (1) work week per calendar year (prorated by start date)

Mexico Holidays:

• National Public Holiday Schedule availablehere: 7 days
• Karat Summer Break: 5 days - July (not available to Customer Experience)
• Karat Winter Break: 5 days - December (not available to Customer Experience)

Karat’s Mexico team is employed through Deel, a Professional Employer Organization (PEO). All employment agreements, payroll, and benefits will be administered by Deel.

Come join ourInformation Technologyteam

Our IT team is committed to empowering Karat users to operate efficiently, securely, and with operational excellence. We partner with all internal teams to ensure users have the up-to-date tools, systems, and support available.

Karat’s HQ is based in Seattle, Washington, but we are open to remote candidates within the U.S. with a preference for candidates on the East Coast (or with experience working East Coast hours). Occasional travel to Seattle, Washington will be required. Working hours will be 9:00 am to 6:00 pm Eastern Time.

Immigration sponsorship is not available for this position.

What you will do

As our Systems Administrator, you will be responsible for the day-to-day management of existing technology services and systems. Partnering with Technology, Security, and DevOps, you will be a pivotal decision-maker in driving continuous technology enhancements and improvements within Karat.

• Oversee the daily operation and maintenance of existing technology systems and services.
• Partner with external vendors to resolve issues, evaluate solutions, and negotiate pricing.
• Serve as an escalation point for the IT Support team on advanced hardware, network, and software challenges.
• Develop and refine internal processes to enhance system efficiency and support security compliance initiatives.
• Lead IT projects from conceptual design through implementation.
• Support Karat's compliance efforts by providing reporting, analysis, and recommendations to the Security team.
• Configure and maintain SaaS applications, such as Office 365, G Suite, Slack, Okta, and Zoom.
• Assess, recommend, and deploy new technologies to support Karat's global expansion.
• Manage a diverse device fleet (macOS, iOS, Windows, and Chrome OS) using tools like Jamf and Intune.
• Occasionally travel to Seattle, WA, as needed.

The experience you will bring

• 4+ years of experience in Information Technology with at least 2 years as a System Administrator (or similar)
• Expertise in troubleshooting and managing MacOS environments is required
• Proficiency with MDM platforms in mixed environments (e.g., Jamf and Intune)
• Strong understanding of cloud-based architecture and applications, including identity management, Okta, G Suite, and Office 365
• Demonstrated ability to automate device deployment and administrative tasks
• Excellent problem-solving skills and a broad technical knowledge base
• Effective communication (written and verbal) and project management skills in a remote and distributed working environment 
• Solid understanding of security concepts for applications and related technologies
• Proven success in optimizing organizational efficiency through software tools and feature awareness
• SOC 2 compliance experience is a bonus

Come join our GTM Operations Team

Our GTM Operations team is committed to creating and executing strategies to help achieve revenue goals and deliver the highest quality experience for our customers. We build and execute the engine that connects all teams in GTM. 

What you will do

As a Business Analyst II, you will collaborate with the Company’s global Go-to-Market team to understand their needs and translate them into actionable solutions focused on optimizing the sales enablement function. Evaluating and identifying trends by analyzing industry data (the Company’s as well as external market data), you will compile, analyze, and report sales data in order to provide actionable insights that guide the Company’s Sales and Marketing teams.

We are looking to hire this position out ofIndia, in either Bangalore, Hyderabad, or Mumbai. Working hours will be predominantly IST with required internal meetings that align with timezones in the U.S. (Standard hours will likely be 2:00 pm IST to 12:00 am IST, Monday through Friday).

Sales Enablement / Business Analytics (90%)

• Provide general sales operations support by owning various GTM meeting agendas, taking minutes, and following-up on various action items from meetings.
• Support the Company’s GTM leadership by ensuring alignment on GTM strategies and objectives.
• Analyze business needs and solutions in order to devise strategies and facilitate stakeholder collaboration effectively and efficiently.
• Work closely with Revenue Enablement to implement improvements to processes within the GTM function.
• Provide data-driven insights to cross-functional stakeholders, relying on both internal Company data and external market trends.
• Analyze performance data, provide insights, and maintain dashboards and reports to improve Company performance and efficiency.
• Support various GTM initiatives and act as a liaison to ensure cohesive and coordinated efforts across the sales and client cycles.

Go-to-Market Executive Support (10%)

• Provide administrative support to the Company’s Chief Revenue Officer (CRO) in day-to-day calendar management.
• Submit the CRO’s business expenses.
• Oversee the CRO’s business travel logistics, ensuring alignment with the Company’s Travel and Expense (T&E) Policy.

The experience you will bring

• 2+ years of professional work experience as a Business Analyst or in Go To Market (GTM) Operations  or Strategy and Operations teams
• Proficiency in Salesforce Administration and SQL strongly preferred
• Strong organizational abilities to track complex projects, deadlines and team deliverables
• Experience working on market research projects a plus
• Ability to complete tasks with a sense of urgency and high degree of proficiency
• Working experience in a fast-paced environment with changing priorities and needs
• Proven ability to interact in a professional manner with both internal and external stakeholders at all levels (including Executive leadership)
• English written and spoken fluency is required

Applicants, please note: submissions not 100% in English will not be considered.

Come join ourProductteam

Our Product team is committed to delivering value to our clients as well as stakeholders, by empowering all users both internally and externally with user-friendly product documentations.

What you will do

As a contract Technical Writer, you will develop a robust knowledge management system and supplement documentations in our tutorials and guides, by partnering with our technical, operations, and product colleagues. This is a 40-hour, three-month contract. Working hours will be 9 PT to 5 pm PT, Monday through Friday.

We are looking to hire this position out ofMexico. 

• Develop and maintain comprehensive documentation of the Company’s policies, procedures, and standards, including user manuals, knowledge articles, and release notes.
• Develop and maintain documentation repositories and knowledge management systems.
• Work closely with the Company’s engineering team to understand complex technical concepts and translate them into clear and concise documentation for non-technical audiences.
• Organize and structure information effectively, ensuring logical flow and easy navigation within the documentation, enabling both customer ops and business colleagues to easily understand products and processes.
• Collaborate with stakeholders to gather information and ensure the accuracy and completeness of technical content.
• Review and edit documentation written by other team members for clarity, accuracy, and consistency.

The experience you will bring

• 3+ years of experience in technical writing or technical communications roles, with some process management experience
• Experience of creating high-quality technical documentation, including user manuals, technical guides, flow charts, videos, and release notes
• Experience with version control management, including creating and implementing new process
• Strong English communication skills (verbal and written)

Applicants, please note: submissions not 100% in English will not be considered.

Come join ourDesignteam

Our Design team is committed to creating industry-leading user experiences that help Karat deliver on its purpose of unlocking opportunity.

What you will do

As a contractProduct Designer at Karat, you will exercise your passion for designing elegant, inclusive, and goal-directed product experiences to help Karat with some of its H2 product initiatives. This is a 40-hour, three-month contract. Working hours will be 9:00 am PT to 5:00 pm PT, Monday through Friday.

• Work closely with Karat’s Design, Engineering, and Product teams on current Company initiatives, reaching alignment to achieve project outcomes and implementation.
• Perform cross-team ideation on key projects, solving complex problems that resonate at the most customer-centric intersection between design, business, content, and technology.
• Provide the right mix of context, storytelling, and execution specifics at the appropriate forum/venue and level of detail required.
• Contribute human-centered, generative ideas through design research; lean on formative prototyping and collaboration with researchers to learn and iterate design execution.
• Contribute to and improve the Company’s design system, aid as libraries, patterns, and workflows.

The experience you will bring

• 3+ years as a professional UX or product designer
• High-quality portfolio with clear critical and informed thinking and strong polish. 
• Knowledge of the latest design patterns, emerging technologies, and other developments in the field
• Working knowledge of Figma, Miro, and other industry-leading Product Design tools
• Confidence in applying best practices to common problems for solid solutions
• Decision-making that is consistently strong, clear, and human-centered 
• Ability to work towards business goals within technical constraints, recognizing that human needs must be balanced with other goals and priorities
• Strong empathy, optimism, and active listening when collaborating closely with other disciplines, partners, and users
• Attention to detail, curiosity, and situation-driven ownership
• Ability to determine which feedback you receive is actionable and integrate it into your work
• Strong English communication (both verbal and written)

Applicants, please note: submissions not 100% in English will not be considered.