• Lead, mentor, and develop the data team, ensuring high performance and continuous growth
• Develop and execute a strategic vision for the data function, aligning with overall business objectives
• Generate robust reporting  that supports business objectives (e.g., demonstrates outcomes, supports ROI and performance guarantees)
• Promote a culture that values data-driven decision-making across the organization
• Collaborate with senior leadership to identify and prioritize data projects and initiatives
• Build a culture of best practices in data methodologies, tools, and techniques and ensure their application
• Lead efforts to collect, clean, and preprocess large datasets from various sources while maintaining data integrity and identifying gaps in addressing data needs
• Drive the development of predictive and prescriptive analytics to support decision-making, and present innovative ideas to leadership and peers
• Establish key performance indicators (KPIs) to track the effectiveness and impact of data initiatives
• Work closely with cross-functional teams, including engineering, clinical, product, marketing, and account management, to integrate data solutions into business processes
• Present complex data insights and recommendations to non-technical stakeholders (internal and external) in a clear and concise manner
• Stay abreast of the latest industry trends, technologies, and advancements in big-data healthcare applications

• Experience leading and coaching a multidisciplinary team of analysts, data scientists, researchers, or other data professionals with varying levels of expertise
• Proven track record of successfully leading and delivering data projects
• Experience working with healthcare data and/or human subjects, real-world data
• Experience  in machine learning, statistical analysis, and predictive modeling
• Proficiency in programming languages such as Python, R, SQL, Scala, or similar
• Experience with data visualization tools (e.g., Tableau, Power BI) and big data technologies (e.g., Spark, Snowflake)
• Experience with data management, including data collection, processing, storage, and quality assurance 
• Knowledge of databases, data warehouses, and data lakes
• Strategic thinker with the ability to translate business goals into data initiatives
• Experience working with a wide range of stakeholders, including healthcare professionals, executive leadership, and external partners
• Excellent communication and presentation skills, with the ability to convey complex technical concepts to a non-technical audience

• Present the Lark solution/demo to potential client groups and employers, serving as the Subject Matter Expert (SME) representing Lark 
• Demonstrate deep product knowledge to identify customer opportunities for driving long-term value
• Build and drive a strategic plan with each client, executing through your strong relationships with executive stakeholders and key decision-makers
• Become a trusted advisor with your customers, helping them achieve their business/well-being objectives
• Proactively monitor customer engagement across core metrics and understand the "next best action" based on data trends
• Understand and demonstrate key value drivers, anticipating expansion and renewal needs within the customer base
• Collaborate with various internal Lark teams to ensure client contractual requirements are met
• Address day-to-day client concerns

• Experience in the Health-tech industry serving PBM’s and Health Plans
• Proven track record of expansion within existing accounts
• Experience in B2B or B2B2C Account Management/Customer Success
• Excellent communication and interpersonal skills
• Ability to work creatively and analytically in a problem-solving environment
• Strong analytical and problem-solving abilities
• Understand how to use data and how it tells a story
• Ability to manage multiple competing priorities
• Strong project management experience
• Ability to travel up to 20% of the time

• Create standard proposal responses leveraging the content library
• Partner with SMEs across Product, Finance, Security, Account Management, Customer Service, Clinical, and more to develop new responses 
• Revise and refine responses to ensure they align with company messaging and are tailored for external audiences
• Identify, create and incorporate new content into the library
• Organize the library under appropriate categories, tags, etc to ensure easy access 
• Serve as a communications resource for business leaders and support enterprise-wide selling initiatives
• Ensure all proposals are compliant with client requirements and company standards

• Minimum of 2 years of healthcare-specific proposal writing experience 
• Expertise in Loopio, RFP 360, or similar RFP software tool
• Excellent writing, editing, and proofreading skills; capable of articulating complex ideas clearly and succinctly
• Highly organized with strong attention to detail
• Proposal writing experience with PBMs and employers
• Proficiency in MS Office and Google Suite products
• Passion for supporting patients through technology 

What You'll Do

• Identify the top PBM providers, cultivate the relationship, and secure partnerships
• Work with our clinical team to drive and expand the PBM partnerships
• Establishes joint target list and maintains a pipeline of sales opportunities with the PBM’s and third-party administrators
• Identify and foster interest and awareness about Lark with channel partners that work directly with Employer HR, benefits, and total reward executives, example companies include - Willis, Towers Watson, and Mercer
• Identify and gain participation in high-quality RFP opportunities and drive to completion
• Drive contracting process from start to finish for new clients
• Collaborate with marketing teams to drive external content and communication materials based on market feedback
• Provide perspective and competitive intelligence to help drive the PBM and channel strategy

What You Need

• Proven ability to identify growth opportunities in highly competitive markets
• Skilled in delivering value propositions clearly and concisely through effective storytelling
• Adept at thriving in a startup environment, managing multiple opportunities simultaneously, and self-directing in a collaborative, low-process work setting
• Documented history of consistently achieving sales goals via enterprise sales and channel partner acquisition
• Demonstrated success in PBM channel sales
• Strong emotional intelligence (EQ) and extensive experience working with clients, external partners, and internal product and marketing teams
• Business acumen with a deep understanding of customer use cases and purchase motivations
• Excellent communication skills; verbal, written, sales, and technical presentations