Community Manager Remote Jobs

14 Results

8d

Social Media Community Manager

TruePoint CommunicationsUnited States - Remote
5 years of experience ● AWS

TruePoint Communications is hiring a Remote Social Media Community Manager

Our product is our people, and we’re committed to propelling them forward! Are you the next great TruePointer to join our team? Do you enjoy working in a fast-paced environment where you’re doing valuable work and discovering something new daily—even if you have a tenured career?  You’re a TruePointer if you’re nimble and committed to delivering excellent client service and meaningful results!   

You’ll join an award-winning team. We're a proud seven-time Inc. 5000 fastest-growing company and four-time Top 100 PR agency in the U.S.

We’ve had both remote and hybrid office environments before it was popular. Some of our favorite perks are competitive health benefits with concierge service, our profit-sharing bonus plan, 401K with competitive matching, consistent professional development, our annual agency development summit Camp TruePoint, and every five years sabbatical.  

Candidates MUST RESIDEin the following states: Alabama, Arizona, Georgia, Kentucky, Michigan, North Carolina, Ohio, Oklahoma, Tennessee, Florida or Texas.

IMPORTANT:Given the 24/7 nature of social media, this position requires flexibility with non-traditional work hours. TruePoint operates on an Alternative Work Schedule (AWS), offering flexibility beyond the traditional fixed schedule of 8 hours per day, 40 hours per week. Your schedule will include a blend of daytime, night shifts, weekends, and holidays.

Responsibilities

  • Engage in positive news and share relevant information/content/links. Respond to customer inquiries on various channels, including working with the online Customer Care team.
  • Provide monitoring of our social media mission control, watching for spikes in aggregate social conversation about clients and competitors. Work with managers to identify and flag trends.
  • Contribute to the development, execution, and presentation of social media strategies, plans, content, campaigns, and measurement reports.
  • Write strategies, content, posting/publishing, reporting, and analyzing data to provide effective social media results. All communications must be customized to clients’ tone, voice, and style.
  • Monitor and respond to customer inquiries across established social media channels, including Facebook and Twitter, and act as liaison with the online Customer Care team.
  • Ability to identify opportunities for internal process creation and change and implement them.
  • Engage with customers on news, products, and services and share relevant information/content/links.
  • Identify and flag trending topics.
  • Provide standardized reporting at the completion of each shift and as needed during times of crisis and high-volume activity.
  • Provide content writing and real-time counsel for effective brand community management across various social networks.
  • Contribute to reporting and auditing of client and industry social media. Conduct standardized reporting and analysis in real-time and as needed during times of crisis and high-volume activity.
  • Develop error-free messaging and real-time content to support clients' social media goals. Demonstrate ability to consistently identify, flag, and engage on trending topics.
  • Provide timely updates to account leadership and the client, ensuring goals and objectives are met.
  • Contribute to developing successful agency and client processes, such as training guides, checklists, templates, plans, and case studies.

Qualifications

  • 2-5 years of experience in community management is preferred. Additional experience in social media, paid media, and other areas of marketing is a plus.
  • Have professional experience using enterprise publishing and listening tools. Being adept at Sprinklr is a significant plus.
  • Willing to work a flexible schedule (a combination of nights, weekends, and holidays). Holidays are recognized with paid time off. Travel may be required.
  • Be detail-oriented, organized, caring, innovative, communicative, and data-driven.
  • Be comfortable with juggling multiple priorities and deadlines while synthesizing multiple perspectives to get the most important things done.
  • Have strong communication, analytical and presentation skills, both written and verbal.
  • Be self-sufficient, meet deadlines, and create high-quality materials.
  • Ability to work cross-functionally to proactively collaborate, engage, and bring fresh ideas to solve challenges.
  • Have a functional understanding of multiple social media platforms.
  • Be a quick learner, always looking to embrace and master new technologies.
  • Accurately and consistently track time daily.
  • Effectively maintain a monthly expense report and reconciliation.
  • Possess excellent interpersonal skills, including interacting professionally with client executives and teams.
  • Work well on a team, including proactively contributing recommendations to enhance results.
  • Understand and facilitate the purchase order process. Initiate and track vendor billing accurately.

TruePoint Communications is committed to a diverse and inclusive workplace. Additionally, we provide equal employment opportunities to all and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

All offers of employment are conditioned upon the candidate's legal authorization to work in the United States. Candidates will be subject to a background screening as part of the application process.

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8d

Social Media Community Manager (Sports)

TruePoint CommunicationsUnited States - Remote
5 years of experience ● AWS

TruePoint Communications is hiring a Remote Social Media Community Manager (Sports)

Do you eat, sleep, and breathe sports? If so, now, you can build your career on it! We have an opportunity for a community manager with a passion for sports to work as part of a social media team for a global brand. Our team is deeply integrated in social media conversations relevant to the brand, including sponsorships of sporting events and major athletes. You will actively engage in sports campaigns, in addition to daily conversations related to high-value service issues, products, events, and pop culture. You’re the ideal candidate if you’re motivated, organized, and skilled at moving multiple tasks to completion; are passionate about sports (football, basketball, soccer, golf, etc.), enthusiastic about community interaction, proficient in social media, and comfortable in digital environments.

Generate meaningful results for a growing social media team by supporting the creation and completion of client projects and materials, in a timely manner, without errors. Responsibilities include social listening, proactive engagement, protecting brand reputation, and managing brand content across a variety of social networks, including Facebook, Twitter, TikTok, and Instagram. You’re fit for this role if you can appreciate working an alternative schedule to meet the demands of social media conversations that take place outside of traditional work hours.

If the idea of engaging in major sports events on behalf of global brands excites you then suit up and get your resume to us before the clock runs out. If you want to score the game goal, make sure your resume and email communications are error-free and showcase your industry experience.

You’ll join an award-winning team. We're a proud seven- time Inc. 5000 fastest-growing company and four-time Top 100 PR agency in the U.S.

We’ve had both remote and hybrid office environments before it was popular. Some of our favorite perks are competitive health benefits with concierge service, our profit-sharing bonus plan, 401K with competitive matching, consistent professional development, our annual agency development summit Camp TruePoint, and every five years sabbatical.  

Candidates MUST RESIDE in the following states: Alabama, Arizona, Georgia, Kentucky, Michigan, North Carolina, Ohio, Oklahoma, Tennessee, Florida or Texas.

IMPORTANT:Given the 24/7 nature of social media, this position requires flexibility with non-traditional work hours. TruePoint operates on an Alternative Work Schedule (AWS), offering flexibility beyond the traditional fixed schedule of 8 hours per day, 40 hours per week. Your schedule will include a blend of daytime, night shifts, weekends, and holidays.

Responsibilities

  • Engage in positive news and share relevant information/content/links. Respond to customer inquiries on various channels, including working with the online Customer Care team.
  • Provide monitoring of our social media mission control, watching for spikes in aggregate social conversation about clients and competitors. Work with managers to identify and flag trends.
  • Contribute to the development, execution, and presentation of social media strategies, plans, content, campaigns, and measurement reports.
  • Write strategies, content, posting/publishing, reporting, and analyzing data to provide effective social media results. All communications must be customized to clients’ tone, voice, and style.
  • Monitor and respond to customer inquiries across established social media channels, including Facebook and Twitter, and act as liaison with the online Customer Care team.
  • Ability to identify opportunities for internal process creation and change and implement them.
  • Engage with customers on news, products, and services and share relevant information/content/links.
  • Identify and flag trending topics.
  • Provide standardized reporting at the completion of each shift and as needed during times of crisis and high-volume activity.
  • Provide content writing and real-time counsel for effective brand community management across various social networks.
  • Contribute to reporting and auditing of client and industry social media. Conduct standardized reporting and analysis in real-time and as needed during times of crisis and high-volume activity.
  • Develop error-free messaging and real-time content to support clients' social media goals. Demonstrate ability to consistently identify, flag, and engage on trending topics.
  • Provide timely updates to account leadership and the client, ensuring goals and objectives are met.
  • Contribute to developing successful agency and client processes, such as training guides, checklists, templates, plans, and case studies.

Qualifications

  • 2-5 years of experience in community management is preferred. Additional experience in social media, paid media, and other areas of marketing is a plus.
  • Have professional experience using enterprise publishing and listening tools. Being adept at Sprinklr is a significant plus.
  • Willing to work a flexible schedule (a combination of nights, weekends, and holidays). Holidays are recognized with paid time off. Travel may be required.
  • Be detail-oriented, organized, caring, innovative, communicative, and data-driven.
  • Be comfortable with juggling multiple priorities and deadlines while synthesizing multiple perspectives to get the most important things done.
  • Have strong communication, analytical and presentation skills, both written and verbal.
  • Be self-sufficient, meet deadlines, and create high-quality materials.
  • Ability to work cross-functionally to proactively collaborate, engage, and bring fresh ideas to solve challenges.
  • Have a functional understanding of multiple social media platforms.
  • Be a quick learner, always looking to embrace and master new technologies.
  • Accurately and consistently track time daily.
  • Effectively maintain a monthly expense report and reconciliation.
  • Possess excellent interpersonal skills, including interacting professionally with client executives and teams.
  • Work well on a team, including proactively contributing recommendations to enhance results.

TruePoint Communications is committed to a diverse and inclusive workplace. Additionally, we provide equal employment opportunities to all and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

All offers of employment are conditioned upon the candidate's legal authorization to work in the United States. Candidates will be subject to a background screening as part of the application process.

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10d

Community Manager

Ingenia AgencyMexico - Remote

Ingenia Agency is hiring a Remote Community Manager


At Ingenia Agency we’re looking for a Community Managerto join our team.

Contribute to the shielding of the brand reputation in social networks, through strategies of prevention, containment and mitigation of reputational crises. Communicate messages and stories of the brand on the different social platforms.

What will you be doing?

  • Listening and understanding: monitoring the conversation around the brand to detect threats or opportunities. Through listening tools and manually.
  • Content creation: generation of valuable content for the audiences of your different social networks.
  • Customer Service: management of doubts, complaints and comments from the community.
  • Measure everything: obtain and interpret data from social channels to optimize, the process that requires it, effectively.

    What are we looking for?

    • Bachelor’s degree in Marketing or related.
    • Age indifferent.
    • Specific knowledge:
      • Content creation
      • Conversation monitoring
      • Management of social media management, listening and reporting tools, such as Socialbakers, Sysomos, Tweetdeck, Sprout Social, Buffer, etc.
      • Domain of Facebook, Twitter, Instagram, Youtube and LinkedIn
      • Crisis management
      • Generating reports
      • Customer service
      • Generation of strategies for the creation and distribution of content
      • Benchmarking
      • Definition and monitoring of KPIs
    • At least 3 years of previous experience working for an agency.
    • Have managed global accounts
    • Knowledge of corporate reputation
    • Self-taught and proactive.
    • Trends hunter
    • Advanced English.
    • Be extraordinary!

    What are we offering?

    • Competitive salary
    • Law benefits:
      • 10 days of vacations to the first year fulfilled
      • IMSS
    • Additional benefits:
      • Contigo Membership (Insurance of minor medical expenses)
        • Personal accident policy.
        • Funeral assistance.
        • Dental and visual health assistance.
        • Emotional wellness.
        • Benefits & discounts.
        • Network of medical services and providers with a discount.
        • Medical network with preferential prices.
        • Roadside assistance with preferential price, among others.
      • 3 special permits a year, to go out to any type of procedure that you have to do half day equivalent
      • Half day off for birthdays
      • 5 days of additional vacations in case of marriage
      • 50% scholarship in language courses in the Anglo
      • Percentage scholarship in the study of graduates or masters with the Tec. de Mty.
      • Agreement with ticket company for preferential rates for events of entertainment.

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    +30d

    Events & Community Manager

    CarGurusRemote (UK)
    Ability to travel ● marketo ● c++

    CarGurus is hiring a Remote Events & Community Manager

    Who we are

    At CarGurus (NASDAQ: CARG), our mission is to give people the power to reach their destination. We started as a small team of developers determined to bring trust and transparency to car shopping. Since then, our history of innovation and go-to-market acceleration has driven industry-leading growth. In fact, we’re the largest and fastest-growing automotive marketplace, and we’ve been profitable for over 15 years.

    What we do

    The market is evolving, and we are too, moving the entire automotive journey online and guiding our customers through every step. That includes everything from the sale of an old car to the financing, purchase, and delivery of a new one. Today, tens of millions of consumers visit CarGurus.com each month, and ~30,000 dealerships use our products. But they're not the only ones who love CarGurus—our employees do, too. We have a people-first culture that fosters kindness, collaboration, and innovation, and empowers our Gurus with tools to fuel their career growth. Disrupting a trillion-dollar industry requires fresh and diverse perspectives. Come join us for the ride!

    Do you live and breathe the automotive world? At PistonHeads, the UK’s largest motoring community, we’re searching for a creative and passionate Events and Community Manager to fuel our vibrant community, both online and offline. From our legendary Sunday Services across the UK to our Annual Service at Bicester Heritage, and our yearly pilgrimage to Le Mans, you’ll be at the forefront of creating experiences that bring PistonHeaders together. 

    We’re a small agile team; passionate about cars, our brand and constantly striving to be the best we can be. We have one million combined social followers across our channels and hundreds of thousands signed up to receive our emails, to drive traffic to our site to help sell cars faster. We are data-driven in our decision making and constantly test and experiment with our marketing channels to grow our audience and increase our classified lead conversion rates.

    Role overview

    The Events & Community Manager will play a crucial role in nurturing and growing our passionate PH community, curating memorable events that align with our online forums and marketplace. They’ll actively engage with the PistonHeads community, responding to feedback, connecting with members online, and creating seamless event experiences that enhance brand loyalty and drive marketplace growth. As an experienced event organiser, they will be responsible for finding new venues and managing events from start to finish, from briefing designers for marketing collateral to selling merchandise on the day.

    What you'll do

    • Manage, nurture and grow our event portfolio and event partnerships
    • Pitching our events to secure exciting new venues around the UK
    • Selling exhibition space and sponsorship
    • Engage with our community online, curating discussions and promoting events in our forums
    • Manage budgets including billing exhibitors and balancing expenditure
    • Event operations including risk assessments and managing procurement for suppliers, contractors and talent
    • Travel around the UK and to France for the set up and delivery of our events
    • After each event, you’ll gather feedback from attendees and forum discussions to refine and enhance future events
    • Develop social media and content strategies to promote events and encourage engagement
    • Write compelling articles to promote events and review them afterwards
    • Build and nurture relationships with the PistonHeads community at every event, online and offline
    • Build, schedule and report on email campaigns
    • Grow brand awareness across multiple platforms

    What you'll bring

    • 3+ years’ experience working in a marketing or business development role
    • Proven event organisation and delivery
    • Good knowledge of luxury and performance cars
    • Experience with copywriting to a very high standard
    • Self-driven, creative and analytical
    • Ability to travel and work weekends occasionally
    • Experience using a social scheduling tool, such as Hootsuite or Buffer
    • Experience using analytics tools such as Google Analytics
    • Experience using an email marketing platform, such as Marketo, Sailthru or Mailchimp

    Working at CarGurus

    We reward our Gurus’ curiosity and passion with best-in-class benefits and compensation, including equity for all employees, both when they start and as they continue to grow with us. Our career development and corporate giving programs, as well as our employee resource groups (ERGs) and communities, help people build connections while making an impact in personally meaningful ways. A flexible hybrid model and robust time off policies encourage work-life balance and individual well-being. Thoughtful perks like daily free lunch, a new car discount, meditation and fitness apps, commuting cost coverage, and more help our people create space for what matters most in their personal and professional lives.

    We welcome all

    CarGurus strives to be a place to which people can bring the ultimate expression of themselves and their potential—starting with our hiring process. We do not discriminate based on race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation. We foster an inclusive environment that values people for their skills, experiences, and unique perspectives. That’s why we hope you’ll apply even if you don’t check every box listed in the job description. We also encourage you to tell your recruiter if you require accommodations to participate in our hiring process due to a disability so we can provide the appropriate support. We want to know what only you can bring to CarGurus. #LI-Hybrid

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    +30d

    Manager, Community Programs

    MozillaRemote Canada
    Full Time ● 3 years of experience ● Design ● qa ● git

    Mozilla is hiring a Remote Manager, Community Programs

    Location(s): Remote Canada

    This role works closely with staff across North America and Europe. Consequently, applicants in the ET time zone are strongly preferred.

    Why Thunderbird?

    MZLA Technologies Corporation (MZLA) is a wholly-owned, for-profit subsidiary of the Mozilla Foundation and the home of Thunderbird. Thunderbird is a global, free, and open-source email and productivity app, which has experienced significant growth in revenue, staff, and aspirations since its launch 20 years ago. Our revenue comes from our dedicated users around the world who generously fund our work. As we continue to expand our team and enhance our products and services, we remain dedicated to providing best-in-class productivity solutions independent of big tech. Operating as a small but dynamic team of 40 + staff across seven countries and time zones, we are part of the larger Mozilla family but maintain our distinct and independent identity from both the Mozilla Foundation and Mozilla Corporation.

    Our organizational culture is driven by our mission. We are committed tofostering opennessandtransparencyas a member of the open-source community. We lean intocollaboration, creativity, and diversity. We bring a hearty dose ofscrappy gritandresilienceto our lively and spirited team. Our operating principles leveragedata informed decisions, ownership, speed andefficiencies toelevateour work and deliver innovative and impactful solutions to our users.

    We work openly and this newly created Manager, Community Programs role is pivotal in advancing and strengthening our relationships with the open-source contributor community that helps power Thunderbird. It’s an incredible opportunity for an experienced community manager to help shape our community engagement activities and build a pipeline of active volunteers who support our varied product development and support initiatives.

    The Opportunity:

    Our community team is a dynamic and collaborative group dedicated to open-source excellence and innovation, working closely with a global network of volunteers and developers. In this role, you will manage the team and engage directly with our community, facilitating onboarding, communicating priorities, and providing clear direction. You’ll collaborate closely with our internal teams to identify opportunities for engagement (product development, QA, localization and user support) and you’ll organize all community initiatives, measuring and ensuring we see a meaningful return on investment from our engagement efforts.

    TheManager, Community Program willmanage a small teamand report directly to the Managing Director, Product.

    This is aremote,full timeposition. We require strong written communication skills to facilitate effective work coordination across various virtual communication platforms such as email and video conferencing.

    What you’ll do: 

    • Develop and implement strategies for community growth, engagement, and retention, while ensuring alignment with the organization's vision and goals.
    • Lead and mentor the Community team, fostering their growth through direct management, coaching and mentorship.
    • With your team, manage programs to successfully onboard and move volunteers up the contribution curve and ensure they have opportunities to make meaningful contributions.
    • Actively participate in community discussions and outreach activities across various channels, provide support and encouragement to members, and moderate interactions to maintain a positive and respectful environment.
    • Collaborate with our internal teams (engineering, QA, design, product, support) to source problems and needs appropriate for working with the crowd. 
    • Collaborate with marketing to support campaigns and activities to increase community activity and engagement, creating content as needed.
    • Create a recognition program that increases and celebrates volunteer engagement and satisfaction.
    • Manage the tools that measure community engagement, monitor and take action as needed.
    • Serve as a bridge between internal teams and external contributors, listening to feedback and questions with empathy, and responding in kind and sharing feedback and insights so collaboration flows seamlessly.
    • Plan and budget for annual outreach programs, such as conferences, online events and other outreach activities.  
    • Publicize and apply CPG fairly and consistently. Make recommendations for improvement when appropriate.

    What you’ll bring: 

    • Seasoned professional experienced working with and supporting multiple stakeholders and delivering results. 
    • Minimum 3 years of experience building and/or managing technical communities. Experience or familiarity with Thunderbird or another Mozilla project is a strong plus.
    • Prior developer experience is strongly preferred.
    • Minimum of 2 years people management experience, holding 1-1s, giving feedback and helping coach team members to grow and thrive.
    • Understanding of and ability to use version control systems: experience with Git and/or Mercurial.
    • Experience moderating forums, mailing lists and chat channels.
    • Strong organizational skills and ability to manage multiple projects at the same time.
    • Dedication to open source and open standards and passion for engaging with a diverse and global community. 
    • Exceptional communication and interpersonal skills with clear and crisp writing, strong cultural awareness and ability to communicate with a variety of audiences.
    • Knowledge of inclusive practices for community building, including code of conduct enforcement.
    • Ability to de-escalate and balance tensions as they arise. 

    Bonus points for:

    • Bonus points for fluency in a second language such as German, French, Spanish or Japanese

    What you’ll get:

    We benchmark our base salaries to local markets and target the 60th percentile of the peer market. The salary ranges for this role are:

    • Canada: $100k-115k

    In addition to competitive salaries, we offer a comprehensive benefits package designed to support your whole self.

    Work & Career

    • Fully remote work & schedule flexibility
    • Latest Laptop and accessories 
    • Annual Remote Work Stipend
    • Monthly Internet Stipend
    • Professional Development Stipend
    • Industry Conferences
    • Annual Global Team Offsite

    Rest & Play

    • 24 days PTO per year (prorated) 
    • Your Birthday
    • Year-end Company Shutdown
    • Pilot 4 Day Work Week (July & August 2024)
    • Public Holidays
    • Other Paid Leave
    • Wellbeing Stipend for Personal / Family Activities

    Health & Family

    • 401k/Pension Contributions
    • Health, Dental, & Vision Insurance
    • Disability/Income Protection Insurance
    • Life Insurance
    • Employee Assistance Program 
    • Paid Parental Leave
    • Paid Sick Days 

    *Applicants must reside in and have work authorization for one of the country locations specified above. We are unable to consider applicants outside of these markets at this time. And we are unable to provide visa sponsorship.

    All applications should be submitted from our company website (filter jobs by MZLA/Thunderbird).

    About Mozilla 

    At Mozilla, we have big ambitions for the future, we want to build impactful products that are different — that are built with more respect for the people using them and help us explore new forms of openness. It’s going to take hard work that Mozilla is uniquely suited to take on. It’s why we’re here. It’s who we are. And it’s our future.

    Bring your passion, your creativity, your big ideas, and your new perspectives to make the difference we’re aiming for.

    MZLA Technologies Corporation (MZLA) Commitment to diversity, equity and inclusion

    Mozilla believes in the value of diverse creative practices and forms of knowledge, and knows diversity, equity and inclusion are crucial to and enrich the company’s core mission. We encourage applications from everyone, including members of all equity-seeking communities, such as (but not limited to) women, racialized and Indigenous persons, persons with disabilities, persons of all sexual orientations, gender identities and expressions.

    We are an equal opportunity employer. We do not discriminate on the basis of race (including hairstyle and texture), religion (including religious grooming and dress practices), gender, gender identity, gender expression, color, national origin, pregnancy, ancestry, domestic partner status, disability, sexual orientation, age, genetic predisposition, medical condition, marital status, citizenship status, military or veteran status, or any other basis covered by applicable laws. Mozilla will not tolerate discrimination or harassment based on any of these characteristics or any other unlawful behavior, conduct, or purpose. 

    We will ensure that qualified individuals with disabilities are provided reasonable accommodations to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment, as appropriate. Please contact us athiringaccommodations@thunderbird.netto request accommodation.

     #LI-REMOTE


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    +30d

    Social Media Community Manager

    Full Time

    IntelliPro Group Inc. is hiring a Remote Social Media Community Manager

    Social Media Community Manager - IntelliPro Group Inc. - Career PageSee more jobs at IntelliPro Group Inc.

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    +30d

    Freelance Senior Community Manager

    1000headsLondon,England,United Kingdom, Remote Hybrid
    Design ● freelance

    1000heads is hiring a Remote Freelance Senior Community Manager

    We are looking for a Freelance Senior Community Manager to join our team in London.

    This will be an initial 6 week full-time contract with the potential to be extended depending on the scope of work and client.

    The 1000heads team is a proud, powerful collective of Social Media obsessives, driven by the desire to deliver kick-ass editorial + social conversation to some of the world’s most impressive brands. You will work closely with a whole host of departmental specialists, from Insights, to Design, to Strategy to deliver transformational social-first work for our clients. From cultivating online conversation through quality-led moderation to crafting and activating the editorial vision for our clients - everything we do is delivered with a belief that fans of a brand brought together, as a community, can become an unstoppable force.

    To be part of the team, you must be a social platform obsessive, a curious copywriter and a publishing platform junkie. If TikTok gives you thrills and carefully curated Instagram feeds leave you visibly electric, this is the team for you.

    RESPONSIBILITIES:

    • You’ll be responsible for overseeing and managing several clients across multiple sectors. You will be working with a team of Community Managers and Social Executives, contributing to the overall success of various accounts.
    • You will be the key client contact across Social Media and Community Management.
    • The role will drive best-in-class organic social activations and campaign initiatives; from strategy to activation, you will be pivotal in driving social transformation for our clients.
    • A vital element of this role is developing editorial themes, calendars, and guidelines, both globally and locally.
    • You’ll manage the smooth delivery of editorial calendars and the day-to-day execution of all social channels.
    • Strategically feeding into monthly, quarterly, and bi-annual reports to senior stakeholders.
    • You’ll be responsible for monitoring conversations and creating engaging conversational connections with our excited and engaged community.
    • Being highly culturally attuned and constantly challenge the team and our clients with new opportunities for innovation across social media platforms.
    • Spotting socially relevant trends and weaving in culturally attuned ideas, working closely with the design and production teams to bring these ideas to life.
    • You’ll be obsessed with social media and comfortable creating native-first content, such as TikTok videos that respond to emerging trends.
    • Track-record in social and digital or integrated marketing in an agency environment with 5 years’ experience, minimum
    • Native on social media trends, platform capabilities, best practices
    • Experience across both B2B and B2C strong advantage
    • Immersed in social algorithms to optimise content production and publication
    • Knowledge and expertise in supporting and creating social campaigns supporting overall marketing initiatives
    • Excellent internal and external stakeholders’ relationships management
    • An excellent writer with a knack for social copywriting and editorial, writing in fluent English
    • Experience with social media management tools for publishing, moderation and reporting
    • Must be a positive thinker with a self-starter approach
    • Superb organisational and time management skills, including meticulous attention to detail
    • Ability to juggle priorities and thrive in a fast-paced and demanding environment
    • Passion for technology and lifestyle
    • Experience with an influencer programme and social ads would be useful

    Plus, the ability to think:

    • Creatively (capable of thinking differently and disruptively)
    • Strategically (able to analyse situations and see the big picture)
    • Intelligently (critical thinking that identifies gaps and fills them)

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    +30d

    Senior Community Manager

    GustoDenver, CO;New York, NY;Seattle, WA;San Diego, CA;United States - Remote
    Sales ● c++

    Gusto is hiring a Remote Senior Community Manager

     

    About Gusto

    Gusto is a modern, online people platform that helps small businesses take care of their teams. On top of full-service payroll, Gusto offers health insurance, 401(k)s, expert HR, and team management tools. Today, Gusto offices in Denver, San Francisco, and New York serve more than 300,000 businesses nationwide.

    Our mission is to create a world where work empowers a better life, and it starts right here at Gusto. That’s why we’re committed to building a collaborative and inclusive workplace, both physically and virtually. Learn more about ourTotal Rewards philosophy. 

    About the Role:
    As the Senior Community Manager for Gusto’s accountant community, you will be pivotal in shaping, scaling, and executing our flagship accountant programs while launching new initiatives to deepen engagement and foster stronger relationships within this community. Your passion for accountants will drive you to act as a strategic liaison, advocating effectively for their needs across internal teams and channels.

    About the Team:
    The Community and Events team operates within the Integrated Communications org, which is known for its proactive and impactful approach to broadcasting Gusto’s vision while advocating equitably for Accountants and SMBs.

    Here’s what you’ll do day-to-day:

    • Community Engagement: Cultivate community and connection to our accountant partners through channels such as social media, events, and networking opportunities.
    • Program Strategy and Planning: Develop a comprehensive plan for supporting Gusto's key accountant programs and conferences, and ensure goals, themes, and objectives are aligned with company strategy and customer requirements.
    • Program Development: Curate and develop everything from event agendas, sessions, workshops, and keynote presentations that resonate with our accountant community, ensuring informative and engaging experiences.
    • Budget Management: Strategically manage budgets to optimize ROI while ensuring financial accountability in event planning and execution.
    • Logistics and Operations: Coordinate all logistical aspects of events, from venue selection and vendor management to AV production, catering, and attendee registration.
    • Cross-functional Relationships: Collaborate closely with key stakeholders across the organization to deliver programs that meet broader company objectives.

    Here’s what we're looking for:

    • 5-8 years of proven experience in community management, sales, account management, or event management within the accounting sector.
    • Creative thinker and builder passionate about accountants, community building, and customer engagement.
    • Experience managing advisory councils or similar community engagement initiatives.
    • Exceptional project management skills with a demonstrated ability to handle multiple priorities in a fast-paced environment.
    • Excellent communication and interpersonal skills, adept at collaborating across teams and influencing stakeholders at all levels.
    • Proficiency in event management software/tools and familiarity with digital marketing strategies.
    • Bachelor’s degree required.

    Our cash compensation amount for this role is targeted at $134,000 - $164,000 in San Francisco and New York, and $110,000 - $135,000 in Denver and most remote locations. Final offer amounts are determined by multiple factors including candidate experience and expertise and may vary from the amounts listed above.

    Gusto has physical office spaces in Denver, San Francisco, and New York City. Employees who are based in those locations will be expected to work from the office on designated days approximately 2-3 daysper week (or more depending on role). The same office expectations apply to all Symmetry roles, Gusto's subsidiary, whose physical office is in Scottsdale.

    Note: The San Francisco office expectations encompass both the San Francisco and San Jose metro areas. 

    When approved to work from a location other than a Gusto office, a secure, reliable, and consistent internet connection is required.

    Our customers come from all walks of life and so do we. We hire great people from a wide variety of backgrounds, not just because it's the right thing to do, but because it makes our company stronger. If you share our values and our enthusiasm for small businesses, you will find a home at Gusto. 

    Gusto is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Gusto considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Gusto is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you require assistance in filling out a Gusto job application, please reach out to candidate-accommodations@gusto.com.

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    +30d

    Community Manager - REMOTE

    FygaroBogotá, Colombia, Remote

    Fygaro is hiring a Remote Community Manager - REMOTE

    Job Description

    The ideal candidate will be responsible for managing and engaging with the organization's online community in a way which builds brand awareness.They will work cross functionally with internal partners to understand business objectives in order to communicate effectively with customers.

    Qualifications

    • Work with social media and generate social content that will drive communications
    • Plan social content and maintain a content calendar
    • Monitor overall marketing strategy by overseeing social media campaigns

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    +30d

    Community Manager - Malaysia

    GPCSingapore, Singapore, Remote
    Sales

    GPC is hiring a Remote Community Manager - Malaysia

    Job Description

    ·        Set and implement social media and communication campaigns to align with marketing strategies

    ·        Provide engaging text, image and video content for social media accounts

    ·        Respond to comments and customer queries in a timely manner

    ·        Monitor and report on feedback and online reviews

    ·        Organize and participate in events to build community and boost brand awareness

    ·        Coordinate with Marketing, PR and Communications teams to ensure brand consistency

    ·        Liaise with Development and Sales departments to stay updated on new products and features

    ·        Build relationships with customers, potential customers, industry professionals and journalists

    ·        Stay up-to-date with digital technology trends

    Qualifications

    ·        Proven work experience as a community manager

    ·        Experience launching community initiatives (e.g. building an online forum, launching an ambassador program, creating an event series and writing an email newsletter)

    ·        Ability to identify and track relevant community metrics (e.g. repeat attendance at events)

    ·        Excellent verbal communication skills

    ·        Excellent writing skills

    ·        Hands on experience with social media management for brands

    ·        Ability to interpret website traffic and online customer engagement metrics

    ·        Knowledge of online marketing and marketing channels

    ·        Attention to detail and ability to multitask

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    +30d

    Community Manager - Cloud Native - North America

    5 years of experience ● qa

    Lightspeed Human Capital Management Inc. is hiring a Remote Community Manager - Cloud Native - North America

    Job Description

    In this role you will define and implement programs that:
    •    Engage and educate new users getting started with OPA
    •    Highlight awesome contributions from members of the community
    •    Gather community feedback and guide the direction of the project
    •    Measure community growth, use case adoption, and more

    In this role you will also;
    •    Support OPA maintainers by helping triage and prioritize GitHub issues
    •    Help troubleshoot and reproduce bugs raised on GitHub and other mediums
    •    Work closely with engineering, product, and marketing teams 

    Qualifications

    You might be a good fit for this role if you have:
    •    3-5 years of experience working in the cloud technology space
    •    2+ years in a technical role (e.g., development, QA, system administration, etc.) or equivalent experience
    •    Experience building communities and focusing on the people over the technology
    •    Passion for helping others be successful
    •    Excellent written and verbal communication skills

    Additional experience that would be nice to have:
    •    Experience building and managing web platforms
    •    Experience in developer advocacy or developer relation roles
    •    Familiarity with the CNCF ecosystem
    •    Experience contributing to open source projects

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    +30d

    Community Manager, US

    Cobalt.ioRemote US
    agile ● Bachelor's degree ● Ability to travel

    Cobalt.io is hiring a Remote Community Manager, US

    Community Manager

    Who We Are 

    Cobalt was founded on the belief that pentesting can be better. Our pentests start in as little as 24 hours and integrate with modern development cycles thanks to the powerful combination of a SaaS platform coupled with an exclusive community of testers known as the Cobalt Core. Accepting just 5% of applicants, the Core boasts over 400 closely vetted and highly skilled testers who jointly conduct thousands of tests each year. 

    Our award-winning, fully remote team is committed to helping agile businesses remediate risk quickly and innovate securely. Today, over 1,000 customers use Cobalt to run pentests on demand via Pentest as a Service, AKA PtaaS, a space which Cobalt pioneered (you could even say we wrote the book on it) and continues to lead. 

    Description

    The Community Manager plays a key role in supporting day-to-day operations of Cobalt Core expert pentesters. The role is a resource for our community members across a broad range of activities, including but not limited to: policy/expectation questions, tactical troubleshooting, program compliance and oversight, payment operations, and performance management discussion support. 

    This role will report to the Director of Delivery Operations and foster engagement through regular communications and event organizing. 

    What You'll Do

    • Foster engagement and relationship building for the global Cobalt Core Community. Support customer and community events as needed in partnership with Cobalt’s marketing team. 
    • Partner with cross-functional teams to provide new offering launches through content hosting in the LMS system (WorkRamp) and enablement planning.
    • Onboarding and account management, including resume review, assessment tracking, background checks, and more.
    • Provide operational support for Pentester payments and budget tracking. 
    • Conduct data gathering and analysis as needed to support Community efforts. 
    • Manage Community engagement activities including remote events, swag, training programs and more. 

    You Have

    • Familiarity with the cybersecurity space and/or experience working with highly technical resources
    • Attention to detail and ability to multitask
    • Familiarity with vendor and budget management
    • Ability to thrive in a distributed and fast-paced environment
    • Interest in executing community initiatives (e.g. moderating an online forum, supporting an ambassador program, running an event series and sending an email newsletter)
    • Ability to adapt to cultural differences and work effectively in a diverse and inclusive environment.  
    • A level of comfort with performance, policy, and expectations management actions and conversations 
    • Interest in data collection, analytics, and tracking
    • Ability to travel for short periods 1-2 times per quarter

    Diversity at Cobalt

    With over 45 nationalities already at Cobalt (and counting) we respect and celebrate diversity! We’re proudly committed to equal employment opportunities regardless of your gender, religion, age, sexual orientation, ethnicity, disability, or place of origin. We support each other and are grateful for each Cobalter's contribution to our mission — let's make security dance! 

    Please apply even if you don't think you meet all of the criteria above but are still interested in the job. Nobody checks every box, and we're looking for someone excited to join the team.

    Why You Should Join Us

    • Grow in a passionate, rapidly expanding industry operating at the forefront of the Pentesting industry 
    • Work directly with experienced senior leaders with ongoing mentorship opportunities
    • Earn competitive compensation and an attractive equity plan
    • Save for the future with a 401(k) program (US) or pension (EU) 
    • Benefit from medical, dental, vision and life insurance (US) or statutory healthcare (EU)
    • Leverage stipends for:
      • Wellness
      • Work-from-home equipment & wifi
      • Learning & development
    • Make the most of our flexible, generous paid time off and paid parental leave 
    • Work remotely from anywhere in the US, the UK, or Germany

     

    Pay Range Disclosure(For US openings only)


    Cobalt is committed to fair and equitable compensation practices. The salary range for this role is ($ 57,600.00 - $72,000.00) per year + equity + benefits. A candidate’s salary is determined by various factors including, but not limited to, relevant work experience, skills, and certifications.  The salary range may differ in other states and may be impacted by proximity to major metropolitan cities.

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    +30d

    Community Manager H/F

    EurofinsGières, France, Remote

    Eurofins is hiring a Remote Community Manager H/F

    Description du poste

    Vos principales missions seront donc :

    • D’élaborer des plans de communication afin d’atteindre les objectifs de recrutement,
    • De produire du contenu sur les médias sociaux,
    • De créer, animer et fédérer la communauté des volontaires pour la recherche clinique,
    • De créer et mettre à jour les supports de communication,
    • D’animer le site internet de la société dédié au recrutement des volontaires,
    • De créer et gérer des campagnes publicitaires dans le cadre du recrutement des volontaires,
    • De négocier avec les prestataires,
    • De réaliser des reportings mensuels afin d’analyser l’impact des publications et adapter la stratégie,
    • De suivre le budget.

    Qualifications

    • Vous avez de bonnes connaissances des réseaux sociaux, des codes de la communication digitale et de la gestion des communautés,
    • Vous avez d’excellentes qualités relationnelles et vous appréciez le travail d’équipe,
    • Vous êtes curieux(se),
    • Vous maîtrisez le Pack Office et les outils de création de contenus,
    • Vous êtes créatif(ve), force de proposition et capacité à apporter de la réflexion et de nouvelles idées,
    • Une expérience réussie dans un poste similaire de minimum 2 ans est nécessaire,
    • Vous maitrisez le montage vidéo.
    • La pratique de l’anglais serait un plus.

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    +30d

    Content & Community Manager

    1000headsNew York,United States, Remote Hybrid
    Full Time

    1000heads is hiring a Remote Content & Community Manager

    Reporting to: Michelle Rivas, Associate Community Director

    Location: Hybrid – Los Angeles, New York, Chicago, Miami

    Contract: Full Time 

    Hours of work: 37.5/week 

    We are looking for a Tik Tok Content Creator / Community Manager to join our Content & Community team!

    The 1000heads Content & Community team is a proud, powerful collective of Social Media obsessives, driven by the desire to deliver kick-ass social-first content + engage in the trendiest cultural conversations on behalf of some of the world’s most impressive brands. You will work closely with a whole host of departmental specialists, from Creative and Production to Insights, Relationships, and Strategy to deliver transformational social-first work for our clients. From ideating and shooting the most on-trend TikToks to jumping into trending X conversations at the speed of social and managing IG, FB, and Discord communities thoughtfully - everything we do is delivered with a belief that fans of a brand brought together, as a community, can become an unstoppable force.

    To be part of the content & community team, you must be a social platform obsessive (particularly TikTok), a trendspotter, passionate creator and creative, a curious copywriter, and a publishing platform expert. If adapting the latest meme format for a major brand gives you thrills and carefully curated Instagram feeds leave you visibly electric, this is the team for you.

    This role will require the ability to think:

    • Creatively (capable of ideating and producing innovative and social-first, on trend creative)
    • Strategically (able to analyze situations and see the big picture, plus build slides to pitch concepts and ideas)
    • Intelligently (critical think that identifies gaps and fills them)
    • People-first (finding the ways social inspires and entertains people in a truly culturally interesting way)
    • Previous content creation experience, especially on TikTok, whether for a brand or yourself
    • Previous experience working within an agency or brand setting strong advantage
    • An impressive understanding of social media, especially trends, and the value it can offer our brands
    • Excellent written and verbal communication skills, you should speak the language of the internet
    • An eye for creative content: both written and visual and know the nuances of social media formats; outside of TikTok creation skills (a must), a knowledge of graphic design and animation are nice to haves for any meme-style graphics we want to develop in response to cultural trends
    • Excellent organisational, time management & people management skills
    • The ability to work under pressure whilst keeping an eye on the finer details
    • Proficiency in using a wide variety of social platforms and tools that are used to drive efficiency within the accounts we work
    • Desire to bring your creativity to life for some of the world’s biggest brands!

    Role Responsibilities 

    • Ideating and pitching engaging short-form video, photo, and text content to charge our organic social-first strategies, across TikTok primarily but also Instagram, Facebook, and all relevant social platforms
    • Top-to-bottom content production capabilities, from ideation all the way through to shooting, editing, copywriting and publishing
    • Staying on top of trends every day and being able to turn a social trend into an idea within hours
    • Stimulating and sustaining conversations and relationships with a brand’s audience through on-the-pulse community management
    • Managing the day-to-day delivery of editorial calendars and creative campaigns
    • Building strong relationships with clients and identifying business development opportunities
    • Offering strategic thinking, creative spark, and commercial understanding to develop plans
    • Researching the latest social tools, platforms and trends – and working to ensure that we are the first to innovate and experiment
    • Delivering reports, performance tracking & trend analysis to clients
    • Remaining culturally attuned and constantly challenging the team and our clients with new opportunities for innovation across the industry and tech-space
    • Feeding into campaign planning and responses in a strategic and activation capacity

    Nice to haves 

    • Graphic design knowledge
    • Animation knowledge 

    Salary Range: $65k-80k

    1000heads combines expertise in data & analytics, strategy, technology and creativity to help the world’s best businesses build Social Age brands. 1000heads provides a fully integrated, end-to-end Social Transformation™ proposition to blue-chip clients encompassing data & analytics, strategy and implementation. 1000heads has a global footprint, employing over 190 people across eleven offices in London, Paris, Berlin, New York, Los Angeles, Miami, Chicago, Bogota, Sydney, Melbourne, and Kuala Lumpur. 1000heads’ clients include Alphabet, Keurig, The North Face, Verizon, Bimbo, Amazon, Cisco, and Diageo. 

     

    1000heads is an Equal Opportunities Employer, we are passionately committed to working together to promote an inclusive environment which celebrates and promotes diversity. We are committed to our belief that diversity in our team generates better and bolder ideas, creativity, understanding and respect. We welcome applicants irrespective of age, sex, race, ethnicity, disability and other factors that have no bearing on an individual’s ability to perform their job.  

     

    For more information on 1000heads, visit 1000heads.com

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