Job Description

Responsibilities are (but limited to):

• Develop diagrams and reference guides for all technologies managed by ITISC01.
• Build and maintain bill of materials for all purchased, licensed, and supported technologies managed by ITISC01.
• Provide operational and tactical guidance for all technologies managed by ITISC01.
• Build and maintain successful relationships with GSC Competencies & Standards, Group Architecture Office, and GSC IT Security.
• Lead efforts to pilot and implement new technologies using a solid proof-of-concept process in alignment with GSC Competencies & Standards, Group Architecture Office, and GSC IT Security.
• Ensure technologies managed by ITISC01 are designed and implemented in full compliance with GxP, HIPAA, IT Security, and any other regulatory compliance.
• Serve as the escalation for triage or permanent resolution of any problems, incidents, outages, and requests within ITISC01. Provide resolution and updates to stakeholders in a timely manner that meets or exceeds SLAs.
• Facilitate and implement use of scripting, programming, automation, orchestration, and configuration management of all technologies managed by ITISC01 in alignment with industry best practices, Group C&S, IT Security, ITISC01, and BU requirements.
• Develop and maintain budget inputs and guidance in alignment with delivery dates.
• Develop and maintain a master task list, demand register, and produce a regular status report to PMO and leadership.
• Keep all stakeholders up to date on all Planning efforts in a relevant and easily understood way. Set and keep commitments to delivery dates for Planning materials.
• Develop technology and services designed to meet or exceed customer SLAs and support other Operations teams in increasing customer satisfaction and operational efficiency.
• Partner with Asset and Financial Controlling to successfully and accurately manage the IT Stock program to ensure minimization of costs to ITISC01, availability to customers, and effective use of IT Stock assets.
• Partner with Project Management Office to deliver all key project inputs and lead projects following all PMO standards, policies, and procedures as needed.
• Stay up to date on all Eurofins documentation and training. Put Eurofins documentation and training into practice in all aspects of the role.
• Advocate for and empower all other Operations team members in Planning methods and processes such as generating bills of materials, creating and maintaining design diagrams, developing reference guides, and following robust planning processes.
• Perform due diligence and infrastructure planning for businesses in the merger and acquisition pipeline as requested.
• Accurately and fully present options with for infrastructure to stakeholders that meet all key requirements including, but not limited to quality, cost, speed of delivery, and expected functionality.
• Support efforts to fully empower the Build and Run teams to operate effectively, efficiently, and independently within Planning design guidance.
• Participate in the on-call support program. Drive remediation of impact while preserving data to facilitate root cause analysis.
• Participate in Build activities as requested including travel to locations within the scope of ITISC01.

Qualifications

The ideal candidate will possess:

• 3+ years experience in an IT Infrastructure team as part of a managed service provider or equivalent experience with managed service providers
• Proficiency in scripting, programming, automation, orchestration, and configuration management following industry best practices
• 3+ years experience developing key budget inputs and guidance for an IT Infrastructure team preferably within a life sciences organization
• Proven track record of delivering IT Infrastructure services with high customer satisfaction preferably measured in NPS at or above IT industry or managed service provider averages
• 5+ years experience in an IT Infrastructure team operating in a GxP and HIPAA regulatory environment
• Experience, training, or knowledge of ALCOA, GxP, qualification, and validation processes
• Knowledge of business financial and managerial accounting such as depreciation, amortization, return on investment, time-value of money, net terms, operating expenses, capital expenditure, and cost of labor; experience with GAAP is ideal
• Ability to lift IT equipment and related structures up to 50 lbs independently

At a minimum, the candidate must possess:

• 15+ years of experience managing a broad and diverse set of infrastructure technologies including, but not limited to cloud, compute, monitoring, storage, disaster recovery, messaging, collaboration, database administration, OS platform systems administration, networking, voice, and IT security
• 5+ years experience developing, designing, and implementing new infrastructure technologies preferably in a life sciences organization with GxP and HIPAA regulatory compliance
• Bachelor's degree in computer science, engineering, information technology or related science or technology discipline; or equivalent combination of education, training, and experience; master's degree preferred
• Hands-on subject matter expertise in a broad and diverse set of infrastructure technologies preferably as primary job responsibilities throughout their career
• Ability to effectively communicate IT concepts with stakeholders at all levels and in all areas of an organization in a way that is relevant and able to be understood by a listener who has no background in IT
• Ability to understand and retain information in verbal and written form with a high degree of accuracy
• Ability to communicate in verbal and written form in a timely and professional manner preferably in a scientific or academic style
• Ability to simultaneously perform multiple tasks at once and quickly transition between tasks when interrupted
• Ability to look at a computer screen for extended periods without interruption
• Ability to type at 50 WPM with high accuracy
• Ability to perform duties more than 5 feet off the floor supported by a ladder or similar structure
• Ability to drive by car or travel by air as needed, potentially for extended periods
• Analytical skills preferably using a scientific or diagnostic methodology
• Ability to solve problems and provide a solution that meets or exceeds key requirements of all stakeholders
• Ability to work in an office or laboratory environment for extended periods
• Understanding of project management principles; experience or training in project management is preferred
• Experience leading projects using project management principles including but not limited to maintaining a project plan, building and maintaining a detailed task list, effectively recording meeting notes, and producing status reports
• Knowledge, training, or experience with ITIL concepts and methods especially with change management and configuration management database; experience acting as a change manager and responsible for maintaining a portion of an active CMDB is preferred
• Proficiency in developing and maintaining infrastructure and process diagrams
• Ability to perform numerical calculations using arithmetic, algebra; calculus preferred

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Job Description

Basic Function and Scope of Responsibility:

The IT Business Analyst supports the organization by assessing the impact of requested changes, capturing and documenting requirements, and ensuring that those requirements are delivered by IT. In addition, the Business Analyst is responsible for the documentation and execution of test plans for the delivered functionality while supporting the business through the implementation process. Business Analysis is part of the Software Development Life Cycle (SDLC) and the Business Analyst will be involved from initial concept through final implementation, including requirements gathering, design, testing and implementation.

Essential Job Duties:

Level I - Minimum

• Consult with different areas of the organization to identify and document the requirements for new systems and enhancements to existing systems.
• Document business functions and processes using a best practice standard developed by the Business Analysis team.
• Track and document requirements for business and functional specifications using best practice standards developed by the Business Analysis team.
• Track and fully document test cases to validate requirements are met using best practice standards developed by the Business Analysis team.
• Participate in direct observations with business resources to understand workflows as part of the project timeline. The Business Analyst will need to be able to execute workflows during testing phases of the project.
• Actively participate in testing of new and enhanced system functionality.
• Capture issues found in testing in a documentation repository.
• Document requirements, test cases, issues, and testing evidence using a documentation repository.
• Understand and follow the Information Technology (IT) SDLC process.
• Represent department and the organization favorably and in accordance with established Company standards and associate attributes at all times
• Perform other responsibilities as assigned by management

Level II – Fully meets the qualifications of Level I plus the following:

• Actively participate in unit, system, and user acceptance testing of new and enhanced system functionality. Consult with Subject Matter Experts when needed but will have full ownership of validating new functionality.
• Act as a liaison between departmental end-users, technical analysts, and consultants in the SDLC to ensure optimal operational performance.
• Work with other Business Analysts to develop best practice standard of documenting business processes, requirements and test cases.
• Develop training materials when applicable.
• Train lab resources to use Viracor’s applications and new functionality.
• Configure workflows in applications when appropriate.

Level III – Fully meets the qualifications of Level II plus the following:

• Own development of best practice standards which are followed by the Business Analysis team.
• Mentor and guide other Business Analysts.
• Perform Business Analyst work on large complex, cross-departmental projects.

Qualifications

Essential Knowledge, Skills and Abilities:

Level I - Minimum

• BS degree in biological, physical, chemical, clinical laboratory science or an associate degree in medical laboratory technology and/or equivalent work experience.
• Minimum 1 years of professional work experience.
• Understanding of lab operations and functions.
• Ability to use Microsoft Office applications.
• Strong attention to detail to ensure accuracy of information.
• Strong verbal & written communication skills.
• Service driven with a professional attitude.
• Ability to solve problems, prioritize and multi-task in a deadline-driven environment.
• Self-motivated with ability to work independently and within a team.
• Ability to make independent decisions on small issues seeking guidance from management when necessary.
• Goal-oriented, with excellent time management and organizational skills.
• Strong interpersonal skills, with ability to interact effectively and work efficiently with peers.
• Ability to keep sensitive information confidential.
• Healthcare or laboratory knowledge/experience preferred.

Level II – Fully meets the qualifications of Level I plus the following:

• 4+ years of business analyst experience or other relevant experience.
• Ability to provide proactive recommendations to management and internal stakeholders.
• Exceptional attention to detail to ensure accuracy of information.
• Excellent level of proficiency with Microsoft Office suite.
• Excellent verbal & written communication skills.
• Ability to coach, train and mentor others.
• Ability to make independent decisions regarding matters of significance, seeking guidance from management when necessary.
• Excellent interpersonal skills, with ability to interact effectively and work efficiently with peers and management at all levels in the organization.
• Ability to create an end to end workflow using LIMS administration knowledge and experience.
• Complete understanding of SDLC processes, experience writing complete requirements and test cases.
• Ability to write and execute test cases independently.
• Travel may be required.
• Ability to aid the Help Desk in answering user’s questions and resolving problems.

Level III – Fully meets the qualifications of Level II plus the following:

• 7+ years of business analyst experience or other relevant experience
• Highly analytical with the ability to identify key insights from data
• Highly skilled in gathering requirements and documenting business requirements
• Expert level of proficiency with Microsoft Office suite
• Excellent interpersonal skills, with ability to build teams, communicate, motivate and influence associates at all levels across the organization
• Exceptional verbal & written communication skills
• Ability to create multiple end to end workflows for a large complex project using LIMS administration knowledge and experience.
• Ability to plan and lead testing for large complex projects.
• Ability to contribute to design and solution discussions.

Physical Requirements:

• Physical dexterity sufficient to use hands, arms, and shoulders repetitively to operate a keyboard and other office equipment, use a telephone, access file cabinets and other items stored at various levels, including overhead
• Ability to speak and hear well enough to communicate clearly and understandably with sufficient volume to ensure an accurate exchange of information in normal conversational distance, over the telephone, and in a group setting
• Ability to continuously operate a personal computer for extended periods of time (4 or more hours)
• Mental acuity sufficient to collect and interpret data, evaluate, reason, define problems, establish facts, draw valid conclusions, make valid judgments and decisions

The essential physical and mental requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

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Job Description

Eurofins BPT-Columbia is looking for a Contracts Coordinator to join our team located in Columbia, Missouri.  The Contracts Coordinator position is an entry-level position responsible for defining scope and writing contracts for medium- to large-sized projects within assigned service lines.  The Contracts Coordinator assists with process creation and implementation for business activities as assigned.

• Responsible for assisting business development staff, operations staff, and sales managers by outlining scope of projects for assigned service lines which includes, but is not limited to, describing scope of work in a cost proposal format with associated pricing.
• Responsible for preparation of contracts outlining client’s projects, across many Biopharmaceutical service lines, within timeframe designated.
• Responsible for creation of change orders as requested by operations and Project Managers.
• Serves as back-up for contract preparation for all service lines.
• Assists with cost analysis at completion of projects to determine future pricing guidelines.
• Follows CRM/Sales processes as defined by business development practices.
• Ensures adherence to the approved sales processes and workflows and collaboratively assists with continuous improvement.
• Promotes Eurofins during all interactions with customers, both internal and external.
• Assists with project builds in eLIMS per the approved contract.

 The ideal candidate would possess:

• Strong interpersonal skills.  Desire and capability to be cross-trained and develop competence in regulatory strategy, client interactions, business objectives, quotes, and contracts.   Knowledge of basic office equipment (computers, printers, faxes, copiers, etc.).  Solid organizational skills.  Excellent customer service skills.  Project management or facilitation skills.
• Ability to work with mathematical concepts such as probability and statistical inference, and fundamentals of plane and solid geometry and trigonometry.  Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.  Working knowledge of basic laboratory statistics is preferred.
• Ability to define and solve practical problems, present solutions, establish facts, and draw valid conclusions. Able to deal with a variety of concrete variables in situations where only limited standardization exists.  Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
• Working knowledge of Microsoft Outlook, Word and Excel is required.  Knowledge of PowerPoint is highly desirable.
• Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. 
• Ability to write reports, business correspondence, and procedure manuals. 
• Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public. 
• Ability to effectively present information to management, and operational functions of the company.

Qualifications

• Bachelor’s degree in scientific or technical field and 1 year of relevant experience (laboratory, business development or sales).  May substitute equivalent combination of education and experience.
• Authorization to work in the United States indefinitely without restriction or sponsorship.

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Job Description

In a nutshell

As a Senior Devops Engineer, you will join a challenging and unique large-scale Transformation Program with high impact and visibility. Your primary focus will be  the engineering, configuration, installation, and maintenance of public and private cloud, Linux OS and CI/CD; in addition to code maintenance. 

Where will you be based and what business will you support?

Based in Barcelona; you will support project engineering functions within EMEA Infrastructure for the Agroscience, Pharma, Genomic Services and Technologies Business Units

How can you help us? 

You will:

Deliver insights and guidance as we design, build, and operate a state-of-the-art multi-cloud “greenfield” infrastructure by bringing ideas and solutions through an informed viewpoint, as you collaborate with a cross-functional team to develop real-world IT service.

Your primary focus will be:

• To build, configure and operate Google Cloud Platform (GCP) plus Google Cloud VMware Engine (GCVE), Containers and Kubernetes Clusters (GKE) as code.
• To Design, build and maintain CICD pipelines, GitFlow, orchestration, etc.
• To research, evaluate and recommend resources for the CI/CD platform and GCP.
• To develop, debug, improve and/or code refactoring to deliver infrastructure (Terraform) and configuration (Ansible) lifecycle, automation and innovation initiatives, ability to drive automation initiatives independent of automation tools.
• Image management as code using Packer.
• To develop and implement agile and scalable infrastructure solutions, with advanced monitoring and alerting, while establishing best practice tools, frameworks, and processes
• To perform daily system checks, verifying the integrity and availability of development, testing, staging, and production environments.
• To identify, diagnose, and resolve connection, reliability, or performance issues.
• To contact vendor technical support for Priority 1 incidents and requests.

Your additional focus areas will be:

• Specific Azure DevOps experience is a plus.
• Team members are expected to grow their expertise in other systems engineer areas to provide support for the entire IT infrastructure landscape through formal training, job shadowing, service transition and documentation.
• Evaluate, recommend, manage, and operate compute and storage resources on Cloud and CI/CD platforms.

Core IT Infrastructure Technology / Engineering Duties:

• Partner with other infrastructure Team Members to learn, develop and enhance the skills needed to support software-based infrastructure.
• Ensure that IT Services are delivered effectively to business customers. This includes the execution of SOPs (Standard Operating Procedures), management of IT Incidents/Problems and IT Changes as per well-defined ITIL processes, as implemented in the ITSM system (ServiceNow)
• Contribute to the reference documents to establish consistency and shared knowledge of Operations best practices and delivery methods.
• Deliver quality documentation allowing smooth day-to-day operations.
• Perform system monitoring, verifying the integrity and availability of infrastructure resources; Ensure that performance, scalability, and security is maintained and optimized.
• Identify opportunities to innovate, extend and enhance service delivery wherever possible.
• Participate in disaster recovery plans and practicing recovery operations.
• Consult with senior peers to learn through experience.
• Partner with key vendors to maintain an understanding of modern technology and leading practices.
• Cooperate closely with other Zone / Regional / Group IT Infra resources.
• Provide after-hours on-call support (rotation) and participate with solution implementation (upgrades, new releases, …), patching and deployment activities after hours as needed.

Qualifications

Are you our kind of extraordinary?

You have:

• A Bachelor's degree in computer science / comparable fields or equivalent working experience
• Minimum 3-7 years of experience working with: Google Cloud Platform environments, building and managing CI/CD pipelines (AzDO), developing Terraform code, and Linux Servers (RHEL and/or Ubuntu).
• Minimum 1-3 years of experience working with: Ansible, Packer, managing containers and Kubernetes Clusters.

What else should I know? 

Certifications in any of the following or similar technologies are a plus:

• Google Cloud, Azure, AWS, Hashicorp Terraform, and Linux (RHEL and/or Ubuntu).
• ITIL Foundation      

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Job Description

Business Development Manager responsibilities include, but are not limited to, the following:

• Develop new business consistent with our market focus and operational capabilities within assigned territory/accounts to achieve/exceed annual revenue targets
• Identify and research new sales targets, qualify leads
• Manage prospect relationships, uncover needs, and secure opportunities to engage in virtual, telephone, and in person sales calls to promote the company
• Manage the sales process, including the development of quotes and sales proposals as well as RFP responses in cooperation with Operations
• Work effectively across the organization to advance opportunities (Operations, Recruiting, Legal, Senior Management)
• Assist in recruiting activities for new site implementation
• Monitor competitor activity
• Identify market trends
• Consistently represent the organization and its vision internally and externally to ensure  prospective clients have a WOW experience
• Perform other duties as assigned

Qualifications

The ideal candidate can demonstrate the following:

• Ability to promote and sell professional services, preferably in a business-to-business environment
• Strong experience in new client acquisition
• Ability to develop action plans and achieve sales goals
• Commitment to customer service
• Listening, negotiation, and influence skills
• Effective presentation, written and verbal communication, and customer engagement skills
• Contract development and negotiation
• Problem solving skills
• Experience working in and through matrix environments
• Knowledge of the bio/pharmaceutical, medical device, tobacco, and/or other highly scientific industries and has leadership contacts within the industry
• Technical understanding of the scientific disciplines required for drug development
• Independent worker requiring minimal supervision
• Understand, follow, and interpret company policy

Basic Minimum Qualifications:

• Bachelor's degree in business, marketing or sciences
• Five years prior sales/business development experience, preferably in the staffing, recruiting, or other professional services sector, and/or laboratory services
• Willingness to travel as much as 50% of the time

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Job Description

Position Summary:

This position provides hands-on support for BioAnalytics Operations by owning data management and data reporting for contracted studies.  Primary functions include supervising the Data Management team, establishing best practices for data handling support for client data reporting, as well as special and routine support for laboratory applications (i.e. Watson LIMS, laboratory equipment and spreadsheets).  Functionality in support of Watson LIMS for Manifest configuration and license management will require rapid response. 

This is not a supervisor of a team, and will report to a supervisor! 

Qualifications

Essential Duties and Responsibilities:

• Liaise directly with clients, central laboratories and/or sample collection sites to arrange specimen and data handling for all contracted services. Develop and enhance excellent working relationships; provide exemplary customer service.

• Identifies specific data reporting requirements to generate and manage Data Transfer Agreements in accordance with those requirements.
• Responsible for driving client data transfer agreements and assuring best practices for data handling and transfer
• Ability to troubleshoot existing processes, identify improvements, and support or manage design of and implementation of these improvements.
• Performs test and live data transfers per the defined agreements.
• Supports Sample Manifest reconfiguration and entry into the Watson LIMS system to allow sample receipt as required. (Sample Manifest reconfiguration may require rapid response to requests).
• Supports efficient handling of data internally and the timely transmission of data to clients in client-Eurofins agreed upon format.
• Provides special and routine data handling support for EPBS laboratory through system support, specialized applications and tools, as well as Excel spreadsheets, Watson LIMS, and SharePoint.

• Understands and follow all procedures and processes required for work performed under Regulatory Compliance (i.e. GxP, OECD, CLIA, etc.).
• Supervises and mentors Data Management Administrators to ensure that procedures are carefully followed and deliverables meet internal and client standards.
• Ability to communicate clearly and professionally both in writing and verbally.
• Flexibility in problem solving and work hours to meet business objectives.
• Owns the accountability and responsibility of delivering to client needs and timeliness.
• Write and revise Standard Operating Procedures and other documentation as appropriate.
• Conducts all activities in a safe and efficient manner.
• Demonstrates the Eurofins values and implements the Eurofins leadership standards.
• Demonstrates and promotes the company vision.
• Regular attendance and punctuality.
• Performs other duties as assigned.
• Provides cross-functional support to other departments as required.
• Adheres to site employee health and safety (EHS) requirements.
•  

  Basic Minimum Qualifications (BMQ):

  To perform this job successfully, the individual must be able to perform each essential duty satisfactorily.  The requirements below are representative of the knowledge, skill or ability required. 

• Demonstrated ability to perform data management activities across multiple clinical programs.
• Ability to write and interpret documents such as standard operating procedures, instructions, data agreements maintenance instructions, and computer validations with demonstrated attention to detail.
• Ability to speak effectively before customers, team members, and across organizational lines.
• Ability to convey information in a clear, concise manner appropriate to the level of the audience.
• Ability to construct, communicate, and interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

• Education/Experience (BMQ):

• Bachelor’s Degree (B.S.) in related field and/or 3-5 years’ experience with laboratory applications

• Additional preferences:

• 3+ years relevant experience in IT application field; ideally in the regulated GxP environment;
• Prior experience in Watson LIMS;
• Familiarity of relevant regulatory requirements in the Life Sciences industry specifically Good laboratory practices and the translation of those requirements to IT.

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Job Description

Qualifications

• College Degree in software develpoment or 5 year of related experience
• Full stack developer understanding front and back end of web applications and databases
• Must be proficient in SQL, C#, MS dotnet, HTML, Java, Visual Basic
• Experience with Microsoft Office (Word, Excel and Outlook)
• Proficient in the use of Visual Studio & SQL Server Management Studio
• Basic understanding of networking and security principles
• Understand principles of SDLC(Software develpoment life cycle) and can document and apply them to our software infrastructure.
• Be able to communicate clearly with stakeholders on development progress and future projects/upgrades

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Description du poste

Au sein du laboratoire des Ulis spécialisé en Hydrologie, vous assurez en tant que Coordinatrice (eur) de Projets Clients, l'interface technique entre le laboratoire et les clients.

Interlocutrice(teur) unique de votre portefeuille clients au sein du laboratoire, vous avez pour missions :

• Le conseil technique aux clients sur le choix des analyses et des méthodes, l’édition de devis
• Le suivi quotidien des analyses : de la réception des échantillons jusqu'aux bilans des résultats, vous êtes à la disposition du client
•  Le pilotage des créances & facturation
• Une contribution au développement des ventes via la satisfaction clients
• La gestion des réclamations techniques suite aux rapports validés
• La prise de relai sur des missions plus opérationnelles suivant les aléas de l'activité

Qualifications

De formation initiale scientifique (Bac+3 à Bac+5) avec si possible une spécialité en chimie analytique, vous bénéficiez d'une première expérience dans le domaine des analyses et idéalement en relation avec les clients. Vous êtes reconnu(e) pour votre technicité (notamment sur les analyses d’eaux) et avez un goût avéré pour le contact client.

Autonome, vous êtes un(e) excellent(e) communicant(e) et savez prioriser pour aller à l’essentiel. Votre approche analytique est l'une de vos forces, de même que votre capacité à vous intégrer dans une équipe pluridisciplinaire. Vous aimez relever des challenges ambitieux.

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Job Description

Eurofins Discovery has supported Drug Discovery research for over 40 years. We are recognized as the industry leader for providing drug discovery researchers the largest and most diverse portfolio of standard and custom in vitro safety & pharmacology assays and panels for drug screening and profiling.

The Cell Lévescault site brings together 2 entities within the international Eurofins Discovery business line serving drug discovery:

• Eurofins-Cerep, specializes in in-vitro pharmacology offering services that reduce drug research costs by early identification of the most promising drugs while eliminating compounds likely to fail in development.
• Eurofins DiscoverX Products France (EDPF), produces certain strategic reagents such as purified proteins used for enzymatic tests (kinases and other enzymes).

This position of Business Development Manager will be responsible for selling and promoting Eurofins Discovery Biology, Chemistry and DMPK services in France in addition to supporting the global services strategy. The candidate will work with the Eurofins Discovery Team to achieve the sales targets. The position’s primary responsibility will be to develop new relationships with companies focused on small molecule drug discovery and effectively prospect to uncover new opportunities for the Eurofins Discovery business. 

Responsibilities:

• Selling Eurofins Discovery services across France while working collaboratively with the Eurofins Discovery sales team to promote the Discovery brand to drug discovery companies.
• Supporting sales of DiscoverX products where applicable.
• Contributing to the global strategy by providing recommendations and feedback for both business development and operational strategy.
• Being responsible for meeting sales targets and revenue growth targets for specified territory.
• Having an excellent understanding of the drug discovery market in assigned region including target companies, size of the market and emerging technologies/modalities etc.
• Developing and maintaining high level client relationships through regular meetings, both face-to-face and virtual.
• Promoting and ensuring high levels of customer satisfaction.
• Working with members of the sales team and operations to drive business.
• Maintaining a high level of technical and application competence and utilizing this knowledge to drive business.
• Providing feedback and analysis to operations to improve/adjust/expand marketing strategies.
• Using Eurofins Discovery’s CRM to log client meetings and significant calls as well as for the tracking of all opportunities.
• Completing and regular updating of account plans.
• Performing other duties as assigned, example: attending trade shows, presenting capabilities.

Qualifications

• Bachelor, Master, or PhD in Biology, Biochemistry, Biotechnology, or related field is required.
• X years of experience in the field of drug discovery and development research – track record of successful selling and existing client network in France.
• Excellent knowledge of the drug discovery and development process, including integrated outsourcing strategies.
• Understanding of, or prior experience, in the pharmaceutical industry and proven ability to analyze and act on the global business trends to drive regional business development activities.
• Exceptional business development, organization, negotiation, and communication skills.
• Fluency in French & English.
• Willingness to travel approximately 40% of time.

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Job Description

Summary of position and objectives:

Eurofins is taking big steps in implementing best cloud and DevOps practices, accelerating the deployment of standard processes across its laboratories. A key aspect is the Information Systems (EurIS) group of application suites where our division, a suite of Marketing and Offer applications, is essential.

The main objective is to support the DevOps team ‘AERO’ (Application, Environment, Release, and Operation): supporting our division applications lifecycle, cloud migration and modernization.

Position and objectives:

The candidate will

• Become part of the AERO team: 13 members located in Belgium, Romania, India and China.
• Be involved in application lifecycle management, configuration management, build and release process management for the division's applications.
• Become a cloud DevOps practitioner:
  • Work together with Platform Delivery Team to implement Infrastructure.
  • Work closely with program and application architects
  • Help bring Development and Operation teams together.

The candidate is expected to

• Contribute to technical activities from the DevOps backlog
• Help team members adapt to new ways of working
• Support Infrastructure provisioning, prerequisite.
• Support the application lifecycle and operational tasks
• Maintain and extend both the technical documentation and DevOps guidelines
• Act as part of the Division's 3 Support Team
• Provide some periodical and/or emergency support
• Provide operational support to the various scrum team
• Acquire and keep expanding functional knowledge of the EurIS suite, starting with ADMS
• Present and share knowledge within and outside the team
• Report clearly and timely to the Site and Team Manager

Qualifications

Educational background:

• Bachelor / Master’s degree in Computer Science, or strong Bachelor equivalent
• Fluent English is required

Previous experience:

• > 2  years of experience as either DevOps Engineer, Configuration&Deployment Engineer, Developers.
• Preferably in an Enterprise DevOps with experience under context of on-premise + Azure Cloud.

Personal skills:

• Strong interpersonal relation skills: diplomatic, patient, kind
• Good communicator in an international environment
• Have an eye for details: be passionate for accuracy and quality

Technical skills:

• Configuration& Deployment management (with CMDB)
• Cloud infrastructure and administration: Azure (preferred), AWS, GCP, etc.
• Deploy and release tools and best practices: Azure DevOps, Octopus Deploy, etc.
• Scripting: PowerShell, bash, etc.
• Infrastructure as Code: Terraform (Cloud)
• Database administration: Microsoft SQL Server and/or PostgreSQL and/or MongoDB
• Containerization: Docker, Kubernetes

Good to have technical skills:

• On-prem infrastructure and administration
• Operational procedures: procurement, installation, monitoring, support, etc.
• Software development/architecture: .NET, etc.

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Job Description

SUMMARY:

The Client Engagement Specialist exemplifies DDC’s commitment to excellence by providing an exceptional experience to our corporate partners and distributor customers. Operating with accuracy and integrity, the Client Engagement Specialist serves to execute tactical client needs expeditiously.  They work to ensure the successful delivery of services to clients and their customers.

This position reports to the Client Success Supervisor and is responsible for responding to service and sales calls, faxes, and e-mails from our clients. Client Engagement Specialist must have the ability to listen attentively to callers, understand their needs, and offer the most appropriate and beneficial DDC services.

This position has the capability to work from home once training is complete. Schedule is Mon-Fri 8:30am-5:30pm EST.

DUTIES/RESPONSIBILITIES:

• Troubleshoot issues and work with internal and external groups to quickly implement effective solutions, while minimizing any possible disruption to program operations
• Meticulously communicate through resolution when resolving client concerns and/or escalate issues to the Client Success Manager appropriately.
• Answer 50+ incoming phone calls from accounts and patients daily
• Make 50+ outbound phone calls to alert accounts of challenges with cases 
• Respond to 50+ email inquiries in a professional and timely manner daily
• Effectively triage and support inquiries related to sample status, turnaround time, redraws, payments, portal access, and supplies.
• Scheduling support for Immigration Cases 
• Correspond with clients on helps and case adjustments to verify or obtain missing information
• Quality check daily cases to ensure the appropriate fees were assigned
• Take initiative to help team members when needed 
• Follow DDC procedures and guidelines to ensure that DDC’s services are offered in a manner consistent with our mission and vision statements.  
• Work effectively with their teammates, manager, and other DDC teams 

Qualifications

REQUIRED SKILLS/ABILITIES:

• High school diploma/GED required
• 3+ years of experience in customer service
• Comfortable with Microsoft Office (Word, Excel, Teams, Outlook, etc.)
• Strong administrative skills to keep each account needs organized and tracked appropriately
• Strong written communication skills including proper email etiquette and formatting
• Excellent active listening skills
• Ability to establish trust and collaborate with others
• Strong verbal communication skills including empathy, ownership, and the ability to de-escalate
• Knowledge of DNA or diagnostic testing is preferred
• Self-motivated and able to work with minimal supervision
• Team player mentality and excellent problem-solving skills

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Job Description

- Development and maintenance of existing IT business solutions (LIMS, certification database, customer portal) based on C#, .NET Framework, Microsoft BI, SQL Server, Visual Basic, Azure Cloud and others
- Development and maintenance of new software solutions
- Maintenance and customization of software applications
- Needs-based design of the company software

Qualifications

- You have a degree in engineering or an equivalent degree in computer science
- Written and spoken English
- Ability to work in a team
- Independent and proactive way of working

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Description du poste

Sous la responsabilité du RRH de votre zone géographique et en étroite collaboration avec nos Directeurs.rices de Laboratoires, vous assurez le suivi quotidien des dossiers du personnel sur l’ensemble des sites de votre zone.
Poste à dominante administrative dans un environnement multi sites, multi-sociétés pour une population variée (cadre, non cadre, CDI, CDD, stagiaires, alternants, intérimaires…).

Sur le périmètre qui vous est confié, vos missions seront les suivantes :
•    Assurer la gestion administrative des RH de l’entrée à la sortie du salarié
•    Centraliser, contrôler et saisir les éléments variables de paie
•    Assurer la mise à jour du logiciel de gestion de temps
•    Gérer la partie administrative des procédures en cours (ruptures de contrats…)
•    Accueillir et renseigner des salariés
•    Former ponctuellement les managers à nos outils de gestion des temps.
•    Mettre en place les élections professionnelles
•    Participer à la bonne tenue des réunions avec les IRP
•    Collaborer aux différents sujets RH (mise en place d’accords, de chartes, de règlements…)
•    Tenir à jour les différents tableau de suivi de nos indicateurs RH.
Étant observé que cette définition de fonction n’est pas limitative, vous pourrez être amené.e à effectuer toutes tâches inhérentes à votre fonction.
 

Qualifications

De formation Bac +3 à bac+5 dans les Ressources Humaines, vous disposez idéalement d'une première expérience réussie.

Vous maîtrisez le Pack Office et avez une bonne maîtrise d’Excel.
Vous êtes reconnu.e pour votre bon relationnel, votre dynamisme, votre autonomie, votre proactivité, ainsi que pour votre sens de l’organisation.
 

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Job Description

汇报对象：华南区消费品业务总经理

团队规模：入职时为独立工作，视业务发展情况可建立1-3人团队
职位描述：

1、制定面向电商平台的业务拓展计划，独立完成项目方案并跟进执行落地；

2、积极开展市场调查，收集与分析竞争对手状况以及预测市场趋势；

3、掌握电商行业市场动态，积极适时、有效地拓展新的客户；

4、维护已开发的客户合作，建立健全的大客户管理流程，不断提升客户的满意度；

5、与项目经理协作，不断扩大公司业务的市场占有率。
 

Qualifications

1、大学本科或以上学历；

2、3年以上市场拓展、市场销售工作经验，具有检测/认证行业或电商工作经验优先；

3、对电商行业的发展及特点有一定的了解和认知；

4、具备英文邮件写作能力和简单的英语听说能力

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Description du poste

Dans le cadre du développement d'une nouvelle activité, notreLaboratoireEurofins Analyses pour le Bâtiment Sud-Ouest recherche un profil développeur(se) commercial(e).

Rattaché(e) directement à notre Président de Société, vous aurez plus précisément pour missions d’ :

• Identifier de nouveaux clients susceptibles d'être intéressés par nos prestations de services en analyses environnementales,
• Analyser le potentiel et mettre en place des actions commerciales efficaces (prise de rendez-vous, visites, organisation de campagnes marketing, etc.),
• Développer éventuellement les clients existants en soutien des chargés de contrats clients,
• Etablir les offres, apporter les conseils qui permettent de traduire les demandes clients en solutions,
• Adapter les prix de vente et mesurer la rentabilité des différents comptes en fonction des volumes et analyses effectivement réalisés,
• Prendre les dispositions qui s'imposent en accord avec les équipes laboratoire pour tenir les objectifs de qualité de service,
• Utiliser les outils de gestion et de suivi de l’activité commerciale présents au sein de l’entreprise et assurer le reporting régulier de votre activité,
• Reporter à son manager en temps réel toute information pouvant avoir un intérêt stratégique,
• Participer à des salons & forums spécialisés
• Participer au montage des réponses à Appels d’Offres.

Informations complémentaires :

Organisation très autonome / possibilité de Home Office

Composition de la rémunération : Fixe + variable trimestriel + intéressement + véhicule de fonction + tickets restaurants + Mutuelle entreprise

Qualifications

Vous êtes issu(e) d’une formation commerciale(Bac+3 à Bac+5)

La Maitrisede l'Anglais est impérative sur ce poste

Vous justifiez d'une première expérience réussie en développement commercial d'activité et êtes idéalement familier (e) avec l'universindustriel

Vous aimez démarcher de nouveaux clients et assurer le suivi des clients existants.  Excellent(e) communicant(e), vous saurez faire le lien entre notre offre et les besoins des clients, être autonome, rigoureux (se) et faire preuve d’un grand sens client.

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Job Description

Purpose of the Job and Expected Outcome

The Project Manager Assistant will perform and process supporting activities for the Project Management Team for timely and accurate deliverables.

Key Accountabilities 

• Maintain electronic and paper study files to ensure they are up to date, accurate and available
• Perform Project Health checks as agreed upon with the Project Manager.
• Project Health Checks (monitoring the study) include but are not limited to:
  • Dashboard review,
  • outstanding study checks such as kit orders, shipments and lab orders,
  • initial query review and associated actions
  • working with clinical team to resolve escalated queries
• Collate project tracking reports that may be required by the Project Manager
• Distribute and follow up Project Manager Assistant related communications or materials to internal or external stakeholders in a timely and professional manner
• Reply directly to any external or internal email communication pertaining to, not limited to, sample receipt, reporting delays, and kit orders in a timely and professional manner
• Distribute approved business and/or study specific memo’s to the external stakeholder in a timely and professional manner
• Submit outbound specimen shipping requests and provide follow-up
• Update Center Overview document with study specific details, regions, couriers, and start batches requested by the Project Manager
• Order initial Start Batches of supplies to Investigator Sites
• Submit re-supply orders, as needed
• Create and facilitate the Study Contact Overview template with study specific details
• Participate in the internal and external kick-off meetings, as needed, along with the Project Managers
• Participate in the regular study monitoring meetings, as needed.
• Create draft meeting agenda, take meeting minutes, circulate to attendees as needed or requested by the Project Manager
• Upload meeting minutes to sharepoint
•  Complete the Sample Destruction Form (SDF) and send it to Sample Management when requested by Sponsor to discard samples
• Complete database cleaning form for database updates/corrections
• Add or remove test codes per PM and/or Sponsors request using the Result Cleaning Form (RCF)
• Manage Logistic Studies including kit supply, sample storage, and/or Batch analysis ONLY studies
• Perform other duties assigned by Project Manager / Project Management Team Lead / Manager of Project Management
• Depending on the location (US, Europe, Asia), any additional tasks may apply

Qualifications

Position Specifications and Job Requirements

Experience

• 1-2 years’ work experience or as per local operational requirement
• Experience in Customer Service / Laboratory, preferred

Education

• For the US is applicable: Associates or Bachelor degree in Healthcare / Life Sciences / Business or industry experience in Central Lab is also considered acceptable.
• For Europe is applicable: Bachelor degree in Healthcare / Life Sciences / Business or industry experience in Central Lab is also considered acceptable.
• For Asia is applicable: Associates or Bachelor degree in Healthcare / Life Sciences / Business or industry experience in Central Lab is also considered acceptable

Other

• Strong customer focus
• Strong communication and interpersonal skills
• Good at establishing and maintaining internal and external relationships;
• Energetic and enthusiastic person with a flexible and dynamic work ethic;
• Excellent command of English, spoken and written
• Proactive: is flexible, anticipates fast and accurately on problems, sets the right priorities and organize their own work by choosing an approach, while adhering to Standard Operating Process, which leads to the right solution.
• Professionalism: mastered knowledge and expertise regarding the work, works independently according to professional standards.
• Quality Oriented: works according to procedures and identifies matters that are not regulated and that need a decision of a ‘more experienced employee’. Monitors the implementation of the work.

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Job Description

Purpose of the Job and Expected Outcome

Lead and/or support regional teams in the execution of projects and to excel in service performance and delivery. To deliver superior performance (time, quality, cost, and service) to exceed the clients’ expectations and specifications and continued business relationship.

Key Accountabilities 

• Oversee project conduct to provide a pro-active and timely project/study communication with the clients to maximize client satisfaction and continuing relationships as the primary point of contact between the Clinical team and ECL
• Ensure accurate, timely and efficient study execution according to clinical protocol/quote within the regional scope of the project
• Ensure that the project is conducted in accordance with project management global standards and procedures of ECL
• Ensure that client’s formal approval on specifications, incl. amendments, are obtained before putting into production
• Ensure all study activities (set-up, conduct, closure) are delivered on-time, in full (on specs) and within budgets and oversee corrective actions to bring them back on track and expectations
• Maintain complete financial management of the budget for assigned studies
• Take appropriate actions and escalate to/follow-through with Head PM, other functional and site leaders if services and projects deviate from expectations
• Ensure that the Study File is accurate, maintained, complete, and self-explanatory such that it will pass a regulatory inspection during the life time of the study, and at any time after closure in line with the prevailing regulations at the time of the study
• When required, actively support sales in bid process to gain repeat, and/or new, long-term business
• Support and work with QA, be present during the study audit, and present the study file
• Ensure timely resolution of corrective actions assigned to the Project Manager
• Execute projects within timelines and on budget
• Lead, manage, and support assigned projects to surpass global standards in a competitive and fluid drug development services business environment
• Senior Project Managers will support Global Project Managers on global studies in their region
• Perform other duties assigned by manager

Qualifications

Position Specifications and Job Requirements

Experience

Associate Project Manager: N/A

Project Manager: Minimum of 2 years Project Management experience in complex project service industries Minimum of 2 years relevant clinical project experience with a CRO or Sponsor organization

Senior Project Manager: Minimum of 4 years Project Management experience in complex project service industries Minimum of 4 years relevant clinical project experience with a CRO or Sponsor organization

Education

A Bachelor degree in healthcare/life sciences (laboratory or clinical services preferred) or significant industry experience (5+ years) in Central Lab is also considered acceptable.

Other

• A proven track record of strong customer focus, driven by quality and exceptional level of service
• Possess excellent communication skills, with the ability to assimilate and rationalize large volumes of information and determine best course of action.
• Energetic and enthusiastic person, willing to travel as required to attend investigator meetings, other necessary client meetings, and internal global meetings.
• Excellent communication skills being to assimilate large volumes of information and requests to determine the best course of action
• Good organizational and analytical skills, client service focus and performance orientation
• Fluent in English, other languages of operating sites and global clients of advantage

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Stellenbeschreibung

Unser Financial Controlling besteht aus einem derzeit 28-köpfigen Team. In mehreren nach Business Lines aufgeteilten Teams liegen die Schwerpunktaufgaben im Bereich der Erstellung von Monats- und Jahresabschlüssen für die deutschen Eurofins-Labore. Für dieses Team suchen wir zum nächstmöglichen Zeitpunkt eine/n Financial Controller (m/w/d) mit folgenden Aufgaben:

• Durchführung von Monatsabschlusstätigkeiten, insbesondere die Erstellung von Abschlüssen (nach IFRS und HGB) und Berichten über Budgetabweichungen
• Erstellung der HGB Einzelabschlüsse und Hauptansprechpartner für die Wirtschaftsprüfer
• Überwachung und Analyse der Finanzdaten (GuV und Bilanz) sowie Unterstützung der Geschäftsführer und Business Unit Manager bei Ad-hoc-Anfragen
• Erstellen von monatlichen/ vierteljährlichen Management-Reports
• Unterstützung bei funktionsübergreifenden Optimierungs- oder Post-Merger-Integrationsprojekten in Bezug auf Accounting-und Controlling-Prozesse
• Sicherstellung der Einhaltung interner und externer Richtlinien (Compliance)

Qualifikationen

• Erfolgreich abgeschlossenes betriebswirtschaftliches Studium (idealerweise mit Schwerpunkt Accounting), oder relevante kaufmännische Ausbildung mit langjähriger Berufserfahrung
• Mehrjährige einschlägige Berufserfahrung mit entsprechenden Fähigkeiten und Erfahrungen in der Buchhaltung oder in Financial Controlling; nachweislich Praxiserfahrung bei der Durchführung von HGB Einzelabschlüssen und Wirtschaftsprüfungen
• Erfahrung in einem globalen Umfeld mit entsprechenden Reporting-Kenntnissen an die Muttergesellschaft von Vorteil
• Sehr gute Kenntnisse in Rechnungslegung (HGB/IFRS)
• Grundkenntnisse nationales und internationales Steuerrecht von Vorteil
• Sehr analytischer und strukturierter Ansatz; Fähigkeit, sich schnell in neue Bereiche einzuarbeiten, Abstraktionsvermögen und gleichzeitig Begeisterung für Details
• Zuverlässigkeit, Kommunikationsfähigkeit, Prozessorientierte und cross-funktionale Sichtweise
• Hohe Selbstmotivation und Engagement sowie Kreativität bei Problemlösungen
• Sehr gute Kenntnisse Microsoft Office; Kenntnisse in Microsoft Dynamics AX und IBM Cognos sind von Vorteil
• Sehr gute Deutsch- und konversationssichere Englisch-Kenntnisse

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Stellenbeschreibung

Unser Financial Controlling besteht aus einem derzeit 28-köpfigen Team. In mehreren nach Business Lines aufgeteilten Teams liegen die Schwerpunktaufgaben im Bereich der Erstellung von Monats- und Jahresabschlüssen für die deutschen Eurofins-Labore. Für dieses Team suchen wir zum nächstmöglichen Zeitpunkt eine/n einen Bilanzbuchhalter / Wirtschaftsprüfungsassistent - Schwerpunkt HGB Bilanzerstellung (m/w/d) mit folgenden Aufgaben:

• Erstellung der HGB Einzelabschlüsse
• Hauptansprechpartner für die Wirtschaftsprüfer

Qualifikationen

• Erfolgreich abgeschlossenes Studium oder langjähriger Tätigkeitsschwerpunkt im Accounting oder der Wirtschaftsprüfung, idealerweise als geprüfter Bilanzbuchhalter
• mehrjährige einschlägige Berufserfahrung; nachweislich Praxiserfahrung bei der Durchführung von HGB Einzelabschlüssen und Wirtschaftsprüfungen
• Sehr gute Kenntnisse in Rechnungslegung (HGB)
• Analytischer und strukturierter Ansatz; Fähigkeit, sich schnell in neue Bereiche einzuarbeiten, Abstraktionsvermögen und gleichzeitig Begeisterung für Details
• Zuverlässigkeit, Kommunikationsfähigkeit, Prozessorientierte und cross-funktionale Sichtweise
• Hohe Selbstmotivation und Engagement sowie Kreativität bei Problemlösungen
• Gute Kenntnisse Microsoft Office; Kenntnisse in Microsoft Dynamics AX sind von Vorteil
• Sehr Gute Deutsch-Kenntnisse und konversationssicheres Englisch

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Stellenbeschreibung

Unser Financial Controlling besteht aus einem derzeit 28-köpfigen Team. In mehreren nach Business Lines aufgeteilten Teams liegen die Schwerpunktaufgaben im Bereich der Erstellung von Monats- und Jahresabschlüssen für die deutschen Eurofins-Labore. Für dieses Team suchen wir zum nächstmöglichen Zeitpunkt eine/n einen Bilanzbuchhalter / Wirtschaftsprüfungsassistent - Schwerpunkt HGB Bilanzerstellung (m/w/d) mit folgenden Aufgaben:

• Erstellung der HGB Einzelabschlüsse
• Hauptansprechpartner für die Wirtschaftsprüfer

Qualifikationen

• Erfolgreich abgeschlossenes Studium oder langjähriger Tätigkeitsschwerpunkt im Accounting oder der Wirtschaftsprüfung, idealerweise als geprüfter Bilanzbuchhalter
• mehrjährige einschlägige Berufserfahrung; nachweislich Praxiserfahrung bei der Durchführung von HGB Einzelabschlüssen und Wirtschaftsprüfungen
• Sehr gute Kenntnisse in Rechnungslegung (HGB)
• Analytischer und strukturierter Ansatz; Fähigkeit, sich schnell in neue Bereiche einzuarbeiten, Abstraktionsvermögen und gleichzeitig Begeisterung für Details
• Zuverlässigkeit, Kommunikationsfähigkeit, Prozessorientierte und cross-funktionale Sichtweise
• Hohe Selbstmotivation und Engagement sowie Kreativität bei Problemlösungen
• Gute Kenntnisse Microsoft Office; Kenntnisse in Microsoft Dynamics AX sind von Vorteil
• Sehr Gute Deutsch-Kenntnisse und konversationssicheres Englisch

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