About Us

We saw a problem within the life insurance industry: getting covered took too long, involved too much paperwork, and required too many in-person meetings with sales agents. Having lost his father at a young age, our CEO, Jamie, was determined to make it easier for people to get the coverage they needed to provide for their families. So, we got to work. We developed a method of real-time underwriting leveraging AI and, in doing so, reduced the months-long process of applying for life insurance to minutes. Our digital experience is quick (instant decisions!), loved by users (check out our Trustpilot or Google reviews) and prolific ($74 billion+ in coverage provided).

About the Role

Ladder is hiring an experienced Senior Compliance Manager to report to and work closely with Ladder’s Chief Compliance Office. This person will continue to help build and implement Ladder’s compliance program. The role involves researching and implementing regulations, helping investigate and manage claims, building various programs and providing guidance on compliance matters.

An excellent Senior Compliance Manager is knowledgeable about regulatory requirements, able to research various topics and help to identify best practices. They uphold high ethical standards and work diligently to fullfil their duties while considering the company's objectives. It is important to be comfortable working in a fast paced environment while managing multiple priorities, be able to effectively communicate and drive results.  This is a remote role based in one of the following 21 States:  AZ, CA, CO, CT, FL, GA, KS, MA, MD, MN, NC, NH, NJ, NV, NY, OH, OR, PA, TX, WA, WI.

Responsibilities

• Work with Ladder’s Compliance team to continue developing Ladder’s compliance program, including further developing applicable policies, procedures, legislative change management and oversight/testing programs.
• Collaborate cross-functionally with Ladder’s business teams (e.g., Product, Engineering, Marketing, Business Development, Legal, Customer Support) to find solutions to business needs that satisfy regulatory and compliance requirements.
• Act as back-up on a variety of functions including third party administrator (TPA) filings and annual reports as well as co-manage Ladder’s licensing requirements. Work effectively in a fast-paced environment with multiple deadlines.

Requirements

• 5+ years of insurance compliance with some life insurance exposure.  Experience with legislation, regulatory research and claims a plus
• Strong project management, critical thinking, planning, organization and analytical skills 
• Ability to work at strategic, tactical and operational levels and execute on initiatives
• Comfortable taking a risk-based approach
• Excellent interpersonal, written and verbal communication skills with the ability to clearly articulate the rationale for requirements and gain buy-in from stakeholders
• Strong personal integrity and drive
• BS/BA required or equivalent work experience

What we Offer

Whether you work in our beautiful office in Palo Alto or remotely, Ladder is highly collaborative and fun. To support you in your role, we offer fantastic perks and benefits that reflect our mission of care and support, including:

• Excellent medical, dental, and vision coverage | We offer competitive healthcare and dental plans for you and your family.
• Flexible paid time off | Take the time you need to rest and recharge, including our week-long winter holiday closure. 
• Stock options | We offer competitive stock option packages to participate in the success of building Ladder.
• A rewarding 401k match program| We'll match up to 4% of your contributions as you save for your retirement goals.
• Commuter benefits | When you work from the office, you will receive pre-tax benefits for your commute and free parking.
• A stocked, beautiful new office | Located in downtown Palo Alto, our office was specifically designed to accommodate all working styles. We've invested in technology to support our hybrid team, plus we provide office snacks and catered lunches so that team members can work well and have fun together.
• Paid parental leave|We think it's crucial that new parents have time to adjust to their new lives without worrying about work, so we provide all parents inclusive of birthing, adoption, or fostering ten weeks of paid baby bonding.
• Work-from-home flexibility and support | We recognize that everyone's homelife is different and support remote and hybrid work. Upon joining, we provide a one-time $500 remote office stipend for all team members and then a monthly $150 stipend to cover WFH costs such as the internet.
• Fun company-wide events | Whether we work locally or remotely, we genuinely enjoy spending time together. That’s why we plan fun virtual and in-person events to let loose and laugh.

The base pay range targeted for this position is $118,000 - $160,000per year. Base pay is determined by market location and may vary depending on job-related knowledge, skills, and experience. This role is eligible for equity and benefits as shared above. 

Ladder is building a diverse team of talented and enthusiastic people. We are an equal opportunity workplace. At Ladder, differences are celebrated and supported to benefit our people, products, and community. Let us know why you're interested in this position and what unique contributions you can make to the Ladder team. We look forward to hearing from you. 

What you’ll do

In a few words…

Abarca is igniting a revolution in healthcare.  We built our company on the belief that with smarter technology we are redefining pharmacy benefits, but this is just the beginning…

The Legal & Compliance department ensures our business operations and processes are compliant with all state and federal requirements. They keep Abarca updated on all regulatory and legislative developments to mitigate impact on the services we offer! They're also the team we go to for channeling services from our external legal counsel and working on matters related to tax, audits, managing codes of conduct as well as corporate, and healthcare law.

As our Senior Compliance Auditor, you will be responsible for ensuring successful completion of assigned audit engagements set forth in the company’s Audit Plan with the delegated entities. You will manage and carry out operational audit activities as assigned. You will also be responsible for any external audits including Abarca’s delegated entities. In this position you are also responsible for applying audit & monitoring techniques to examine documentation, interview employees, and conduct analysis of data to identify deficiencies and best practices in controls and compliance with the Center for Medicare and Medicaid Services (“CMS”) requirements as well as any other relevant agency and organizational policies and procedures. As our Senior Compliance Auditor, you need to be knowledgeable about the regulatory requirements that apply to the areas subject to auditing and monitoring activities as conducted under the compliance program.

The fundamentals for the job…

• Identifying and managing potential risks associated with delegation of services, such as data breaches, compliance violations, or operational disruptions.
• Manage the execution and documentation of all auditing and monitoring activities, according to the established annual work plan.
• Ensure processes are followed in accordance with policies and procedures and regulatory guidance.
• Perform analysis and trending compliance audits. Continuously evaluate specific audit/monitoring activities and determine if more formal or in-depth interventions are required.
• Prepare clear and concise reports with the evaluations of risk, root cause, and scope of impact of the internal audit findings.
• Performance Monitoring- tracking and evaluating the performance of delegated entities through regular reporting, audits, and reviews to ensure accountability and transparency.
• Develop and implement audit tools based on regulatory protocols and guidance.
• Work with areas to identify root cause and ensure any findings are corrected promptly and documented properly.
• Perform follow-up monitoring as required to assess improvement on findings and ensure effectiveness of corrective actions resulting from previous audit/monitoring activities as well as issue management process.
• Act as liaison between Clients and the Company for the coordination of external audits, facilitating a responsive and responsible audit process, including corrective actions, if applicable.
• Keep up to date with regulatory requirements and best practices.
• Create or review any policies and procedures or training, as needed.
• Establish and manage communication and escalation methods.
• Serve as liaison between Compliance and Abarca business units relating to all audits performed by client or regulatory agencies.
• Coordinate with areas for reporting requirements or audit universe submissions, including gathering reports, performing quality assurance validations and final submission to clients.
• Other Compliance, audit, or reporting requirements activities as needed.

What we expect of you

The bold requirements…

• Bachelor’s or Master’s degree in Health Services Administration, Public Health, Health Evaluation, Health Economics, Statistics, Science, or a related mathematics field. (In lieu of a degree, equivalent relevant work experience may be considered)
• 6+ years of experience in Medicare Part D Compliance or Audits.
• Experience in PBM Operations.
• Experience executing audits to evaluate compliance with CMS regulations and Part D requirements, including but not limited to coverage determinations, appeals, credentialing, PDE submissions, and formulary management.
• Demonstrated ability to work in collaboration with internal and external stakeholders.
• Strong problem-solving and negotiation skills within a regulatory context.
• Excellent oral and written communication skills.
• We are proud to offer a flexible hybrid work model, which will require certain on-site workdays (Puerto Rico location only).

Nice to haves…

• Certified in Healthcare Compliance (CHC), and/or Certified Fraud Examiner (CFE), and/or Certified Internal Auditor (CIA).

Physical requirements…

• Must be able to access and navigate each department at the organization’s facilities.
• Sedentary work that primarily involves sitting/standing.

At Abarca we value and celebrate diversity. Diversity, equity, inclusion, and belonging are guiding principles of Abarca and ensure Abarca’s workforce reflects the communities it serves.  We are proud to provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, medical condition, genetic information, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Abarca Health LLC is an equal employment opportunity employer and participates in E-Verify. Abarca Health LLC does not sponsor employment visas at this time.

The above description is not intended to limit the scope of the job or to exclude other duties not mentioned. It is not a final set of specifications for the position. It’s simply meant to give readers an idea of what the role entails.

#LI-REMOTE #LI-JM1

LI-HYBRID #LI-JM1

What you’ll do

In a few words…

Abarca is igniting a revolution in healthcare.  We built our company on the belief that with smarter technology we are redefining pharmacy benefits, but this is just the beginning…

As our Regulatory Compliance Analyst, you will be responsible for ensuring that business operations and procedures are compliant with all state and federal regulatory requirements and abide by State Medicaid Plans as applicable to Abarca. You will ensure that business owners receive, understand, and abide by all federal and state regulations. You will be an independent and critical thinker, and an effective communicator. It is important that you are always up to speed on all regulations applicable to Abarca operations and delegated services.

In this position you will support the Regulatory Compliance Team, in executing Abarca’s Regulatory Change Management Process, including regulatory trainings, Policies & Procedures management, and regulatory consults. You will perform a range of duties such as evaluating compliance regulations and guidance, supporting operational areas in the implementation and documentation of new requirements, and researching and responding to regulatory consults. You will also be responsible for acting as a consultative figure to our clients on regulatory topics, addressing possible changes to delegated services and regulatory questions stemming from potential audit concerns. 

The fundamentals for the job…

• Stay abreast of all regulatory requirements and legislation, industry trends, and best practices.
• Keep track of regulatory changes for Commercial, Medicare and/or Medicaid, as assigned, including State Medicaid requirements for those states in which Abarca processes claims.
• Monitor regulatory changes and assess any potential impact of these changes in Abarca’s processes.
• Work with business areas to discuss identified changes in regulation, define required actions, and ensure requirements are implemented as appropriate.
• Participate in the Regulatory Change Management (RCM) Committee meetings, presenting regulatory updates and engaging participation of subject matter experts (SME’s).
• Prepare Compliance Updates and summaries of regulatory requirements identifying required actions, for internal and external stakeholders and maintaining updated Abarca’s regulatory log.
• Work with operational areas to ensure that required actions derived from guidance are completed, including implementation of new processes, updating current processes, and advising on compliant operations, in accordance with applicable due dates.
• Lead Policies and Procedures Management process, creating or reviewing P&P’s and ensuring that P&P’s are reviewed within required frequency, and updated with federal and state regulatory requirements, current operations, and overall business operations.
• Develop a user-friendly system for maintaining the organization’s policies and procedures and ensure they are properly published to the entire organization.
• Implement regular communication methods to keep all employees informed of policy and procedure updates.
• Perform research and review guidance to provide timely responses to regulatory questions from clients and business areas.
• Support the Regulatory Compliance Audits team with regulatory requirements and documentation.
• Support in the development/update of regulatory compliance training materials. Ensure all Abarcans and delegated entities receive new hire and annual regulatory trainings. Develop ad-hoc trainings of regulatory topics as needed.
• Support HIPAA investigations, specifically review and keep track of applicable federal and state requirements, including State Medicaid requirements and Client Business Associate Agreements. Act as liaison with the Security Team when system security issues are involved.
• Maintain and report results on Compliance metrics and assigned Service Level Agreements.

What we expect of you

The bold requirements…

• Bachelor, Law Degree, or Master’s Degree in Health Services Administration, Public Health, Health Evaluation or related field (In lieu of a degree, equivalent, relevant work experience may be considered.)
• 3+ years experience in Healthcare Compliance and/or regulatory management role.
• Computer proficiency, knowledge of Microsoft Office products, and Internet experience.
• Strong understanding of industry processes, healthcare regulations, and PBM Operations.
• Excellent oral and written communication skills. 
• We are proud to offer a flexible hybrid work model which will require certain on-site work days (Puerto Rico Location Only).
• This position requires availability to work in a specified time zone or working schedule, accommodating the business needs of our clients and team members.
• This position may require availability for on-call hours, including evenings, weekends, and holidays, to promptly address emergent issues or provide necessary support as dictated by operational demands (if applicable).

Nice to haves…

• Preferred Certification in Healthcare Compliance (CHC), and/or Certified Fraud Examiner (CFE), and/or Certified Internal Auditor (CIA).

Physical requirements… 

• Must be able to access and navigate each department at the organization’s facilities.
• Sedentary work that primarily involves sitting/standing.

At Abarca we value and celebrate diversity. Diversity, equity, inclusion, and belonging are guiding principles of Abarca and ensure Abarca’s workforce reflects the communities it serves.  We are proud to provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, medical condition, genetic information, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Abarca Health LLC is an equal employment opportunity employer and participates in E-Verify.  “Abarca Health LLC does not sponsor employment visas at this time”

The above description is not intended to limit the scope of the job or to exclude other duties not mentioned. It is not a final set of specifications for the position. It’s simply meant to give readers an idea of what the role entails.

#LI-REMOTE #LI-JM1

The Basics

The Senior Cloud Compliance Analyst will be the focal point for all FedRAMP internal and external parties, drive high-level process related to continuous improvement of FedRAMP requirements and anything else that bolsters or support the compliance aspects of Tanium’s FedRAMP program. 

 The ideal candidate must demonstrate in-depth knowledge and experience in cloud security controls implementation, compliance auditing, accreditation/certification (especially FedRAMP) and creation of risk management frameworks involved therein in order to define needs and goals, and guide continual improvement approaches. They should demonstrate command of or acute familiarity with the CSAs Cloud Controls Matrix, with NIST 800-53 / 800-171, with the ISO 27000 series and with FedRAMP pursuit. The Cloud Compliance Analyst will be accountable for ensuring that business operations are effectively and consistently in compliance with Tanium’s information and cloud security practices. 

What you'll do

• FedRAMP Security Audit Management: 
  • Manage the relationships and execution of all processes related to internal and external audit
  • Act as a key initiative driver and SME in in Tanium’s pursuit of FedRAMP Authorization
  • Assess and review new vendors for optimal controls implementation and compliance 

• FedRAMP Information Risk Reporting: 
  • Play the lead role in ongoing reporting requirements
  • Communicate results of findings
  • Make recommendations for improvement through concise, high quality reports 

• FedRAMP Security Assurance Program Development: 
  • Integrate the tracking of the FedRAMP Compliance Framework with the requirements of emerging Customer-Facing Cloud Infrastructure Frameworks at Tanium
  • Write and revise Tanium’s System Security Plans (SSP), Plan of Actions & Milestones (POA&Ms), policies, standards, procedures, guidelines and other documentation based on Tanium’s business needs
  • Seek opportunities for continuous improvement of risk assessment and compliance practices to drive efficiency 

• Act as a consultant to the business. Develop and maintain expertise, acting as a Subject Matter Expert (SME) in the fields of risk and audit management. 

We’re looking for someone with

• Education
  • Bachelor's Degree in Computer Science, Engineering, IT, InfoSec or other relevant degree or equivalent work experience 

• Experience 
  • 5-7 years business/technical/information security/risk compliance experience
  • Experience in information security risk analysis, auditing, compliance, policies, and overall governance and communication
  • Knowledge of hybrid IT systems, networking, and cloud environments (AWS, Google, etc.)
  • Demonstrated success implementing and Information Security control frameworks and standards such as ITIL, CIS Top 20, SOC 2, GDPR, NIST CSF / 800-53, FISMA, and FedRAMP
  • Strong knowledge of audit and risk management methodologies, such as COBIT, NIST 800-37/800-30, FAIR
  • Experience with GRC, IAM, and risk management tools and solution
  • Experience with information security tools and solutions. 

• Certifications 
  • CISA, CRISC, GIAC, CISM, or CISSP certifications (preferred)

About Tanium 

Tanium delivers the industry's only true real-time cloud-based endpoint management and security offering. Its converged endpoint management (XEM) platform is real-time, seamless, and autonomous, allowing security-conscious organizations to break down silos between IT and Security operations that results in reduced complexity, cost, and risk. Securing more than 32M endpoints around the world, Tanium's customers include Fortune 100 organizations, top US retailers, top US commercial banks, and branches of the U.S. Military. It also partners with the world's biggest technology companies, system integrators, and managed service providers to help customers realize the full potential of their IT investments. Tanium has been named to the Forbes Cloud 100 list for nine consecutive years and ranks on the Fortune 100 Best Companies to Work For. For more information on The Power of Certainty™, visitwww.tanium.comand follow us onLinkedIn andX. 

On a mission. Together. 

At Tanium, we are stewards of a culture that emphasizes the importance of collaboration, respect, and diversity. In our pursuit of revolutionizing the way some of the largest enterprises and governments in the world solve their most difficult IT challenges, we are strengthened by our unique perspectives and by our collective actions.   

We are an organization with stakeholders around the world and it’s imperative that the diversity of our customers and communities is reflected internally in our team members. We strive to create a diverse and inclusive environment where everyone feels they have opportunities to succeed and grow because we know that only together can we do great things. 

Each of our team members has 5 days set aside as volunteer time off (VTO) to contribute to the communities they live in and give back to the causes they care about most.   

What you’ll get

The annual base salary range for this full-time position is $110,000 to $325,000. This range is an estimate for what Tanium will pay a new hire. The actual annual base salary offered may be adjusted based on a variety of factors, including but not limited to, location, education, skills, training, and experience.

In addition to an annual base salary, team members will receive equity awards and a generous benefits package consisting of medical, dental and vision plan, family planning benefits, health savings account, flexible spending account, transportation savings account, 401(k) retirement savings plan with company match, life, accident and disability coverage, business travel accident insurance, employee assistance programs, disability insurance, and other well-being benefits.

For more information on how Tanium processes your personal data, please see our Privacy Policy.

#Hybrid

The Role

As the Compliance Operations Manager, you will sit on the Compliance, Regulatory, & Privacy (CRP) team within Modern Health’s Legal & Compliance Department and report to the Associate General Counsel (CRP) & Head of Compliance who oversees Modern Health’s Corporate Compliance Program across the organization.

In this role, you will support the Associate General Counsel & Head of Compliance in managing the company’s compliance program operations to ensure that the company achieves its compliance goals while executing its mission to improve the lives of people and their communities by offering an inclusive mental health solution that drives the best outcomes, is the most cost-effective, and is the most engaging. You will be responsible for assisting in the design, implementation, training and education, monitoring, and auditing of the company’s compliance policies and processes. You’ll work closely with almost every function at the company to help advise on a wide range of compliance matters and risk mitigation activities.

This position is not eligible to be performed in Hawaii.

What You’ll Do

• Be a key advisor in the development, implementation, and maintenance of Modern Heath’s compliance program
• Work with the CRP team and other functions on the enhancement of core compliance program elements across the company
• Manage policy review, development, and roll out
• Manage and conduct internal investigations in collaboration with the legal team (and other functions as needed) and manage the development and implementation of corrective action plans 
• Assist in the design and conduct compliance training for company personnel as well as update and develop additional training content, as needed
• Assess and prioritize compliance risk areas and implement risk mitigation strategies
• Conduct audits of company processes to ensure compliance with company policies and procedures as well as applicable federal, state, and non-U.S. laws
• Support review of general compliance requests and develop enablement regarding common compliance inquiries 
• Support HIPAA/Privacy records requests 
• Support privacy compliance operations
• Support regulatory compliance projects and initiatives 
• Manage the team’s governance, risk, and compliance (GRC)  tools 
• Contribute to the vetting of third-party service suppliers and ensure systematic escalation and vetting of “red flags”
• Assist with the preparation of quarter-end compliance reports for executive leadership and the Board

Who You Are

• Bachelor’s Degree
• 6+ years of compliance experience 
• Excellent academic credentials with demonstrated ability to succeed 
• Experience with and/or understanding of compliance issues confronting the healthcare industry or another heavily regulated industry, including prior experience in operationalizing a compliance program
• Demonstrated knowledge and understanding of the requirements for effective compliance programs as set forth in OIG Guidance and the Federal Sentencing Guidelines
• Ability to assess and prioritize risks, allocate resources, and effectively work with the Head of Compliance on plans to mitigate such risks 
• Excellent organizational, project management, analytical, and problem-solving skills with attention to detail
• Excellent written, oral, and presentation skills
• Adept at operating in a fast-paced, dynamic work environment and managing competing priorities under demanding deadlines
• Strong commitment to ethics and exercises good judgment
• Motivated self-starter and team player as well as process and detail-oriented
• Outstanding interpersonal skills and dedication to integrity
• Compliance auditing and monitoring skills a plus 
• Certification such as CHC, CCEP,  CFE, CIPP or equivalent a plus

Benefits

Fundamentals:

• Medical / Dental / Vision / Disability / Life Insurance 
• High Deductible Health Plan with Health Savings Account (HSA) option
• Flexible Spending Account (FSA)
• Access to coaches and therapists through Modern Health's platform
• Generous Time Off 
• Company-wide Collective Pause Days 

Family Support:

• Parental Leave Policy 
• Family Forming Benefit through Carrot
• Family Assistance Benefit through UrbanSitter

Professional Development:

• Professional Development Stipend

Financial Wellness:

• 401k
• Financial Planning Benefit through Origin

But wait there’s more…! 

• Annual Wellness Stipend to use on items that promote your overall well being 
• New Hire Stipend to help cover work-from-home setup costs
• ModSquad Community: Virtual events like active ERGs, holiday themed activities, team-building events and more
• Monthly Cell Phone Reimbursement

????London, Cardiff or Remote | ???? £86,000 - £100,000 + Benefits | Hear from the team ✨ 

⭐Our Risk & Compliance team

We’re looking for a Senior Compliance Advisory Manager to join our second line of defence (2LoD). 

We’re looking for a pragmatic, collaborative and experienced senior compliance manager with deep knowledge of FCA rules and associated regulations, who is passionate about Monzo's mission to make money work for everyone. This role will have day-to-day responsibility for advising on compliance matters associated with Monzo’s Wealth Collective  covering Pensions, Investments, Savings and Insurance products in the UK, reporting directly to Monzo’s Senior Compliance Advisory Team Manager.

At Monzo we do things differently: we truly care about providing a phenomenal experience for our customers. We believe there’s a better way to do banking, and we want to be the best possible (fully compliant!) bank without getting stuck in the old ways of doing things. We operate a “three lines of defence” model of risk management at Monzo: you’ll be working in 2LoD as part of our Risk and Compliance Collective, in the Compliance Team.

This role will partner directly with our Product teams to ensure we fulfil our Consumer Duty requirements, launch products safely and adhere to key regulatory compliance obligations. This will require experience of advising on the  requirements of the FCA sourcebooks whilst also having a grounding in the  retail banking and payments landscape and requirements more widely.

???? You’ll play a key role by...

• Proactively working closely with the  Product teams in Wealth to provide clear and accurate technical or specialist compliance advice across: 
• a number of areas (FCA Handbook primarily,  though not exclusively, COBS, ICOBS, BCOBS, PRIN); and 
• primary and secondary legislation and guidance within HMRC’s remit, in respect of new products and major strategic initiatives. 
• Providing Compliance advice and guidance on financial promotions, supporting both the Marketing and Financial Promotion teams.
• Building and maintaining proactive, effective and constructive relationships with fellow Compliance team members, supporting the Compliance Leadership and regularly liaising with first line Risk, Legal and Audit.
• Supporting the vision, strategy and direction of Conduct and Compliance Advisory, consistent with the CRO’s broader strategy for the Risk, Compliance and Financial Crime Collective.
• Promoting the culture and practice of compliance within Monzo through training, coaching and constructively challenging first line colleagues. 
• Challenging our policies and procedures to make sure that we’re providing great customer outcomes and meeting regulatory requirements.
• Collaborate with the wider Compliance team in creating and updating compliance policies and procedures to reflect current regulatory requirements.
• 2LoD support and oversight on Regulatory Breach and Incident Management.
• Exploring new ways to streamline, automate and enhance Monzo’s approach to compliance.
• Delivering continuous improvement to the function and helping to create a Compliance ‘centre of excellence’.

This role requires strong communication & collaboration skills with a ‘ hands-on ’ approach, to ensure that regulations are fully understood, our products are ‘compliant by design’ and our customers' needs are being met.

???? We’d love to hear from you if…

• You have in-depth experience of the Consumer Duty and advising on regulatory requirements for investments and pensions.
• You like to be where the action is and thrive in fast paced environments where you can take the lead and shape new products and initiatives by building strong, mutually respectful relationships.
• You are a strategic thinker, a strong communicator and a keen problem solver who knows how to assess risk and recommend solutions that balance business and risk perspectives.
• You have hands-on regulatory experience, such as a practical understanding of relevant regulation regarding some or all of retail investments, pensions, insurance, and savings having ideally spent time in house at a bank, investment platform, and/or financial technology company advising on regulatory conduct compliance matters.
• You have working knowledge of the role of the Risk and Compliance function within the 3 lines of defence model.
• You're self-motivated, highly organised and focused on executing well.
• You're able to work independently and with changing priorities.
• You’re able to build strong, mutually respectful relationships with diverse teams.
• You have a genuine interest in the role of Compliance and recognise the value of compliance being a competitive advantage in a business like Monzo.
• You have a passion for compliance and are excited about the future of banking and want to work with us to shape it.

????What’s in it for you

????£86,000 - £100,000 ➕ share options.

????This role can be based in our London or Cardiff offices, but we're open to distributed working within the UK (with ad hoc meetings in London)

⏰We offer flexible working hours and trust you to work enough hours to do your job well, and at times that suit you and your team. 

????£1,000 learning budget each year to use on books, training courses and conferences.

➕ Plus lots more! Read our full list of benefits.

????The application journey has 4 key steps

- Phone call with recruiter (30 mins)
- Initial video call with hiring manager (30 mins)
- Technical video interview with hiring manager and stakeholder (60 mins)
- Behavioural interview with stakeholders (45 mins)

Our average process takes around 3-4 weeks but we will always work around your availability. You will have the chance to speak to our recruitment team at various points during your process but if you do have any specific questions ahead of this please contact us on business-hiring@monzo.com

We’ll only close this role once we have enough applications for the next stage. Please submit your application as soon as possible to make sure you don’t miss out.

#LI-NZ1 #LI-REMOTE

LivePerson (NASDAQ: LPSN) is the global leader in enterprise conversations. Hundreds of the world’s leading brands — including HSBC, Chipotle, and Virgin Media — use our award-winning Conversational Cloud platform to connect with millions of consumers. We power nearly a billion conversational interactions every month, providing a uniquely rich data set and safety tools to unlock the power of Conversational AI for better customer experiences.  

At LivePerson, we foster an inclusive workplace culture that encourages meaningful connection, collaboration, and innovation. Everyone is invited to ask questions, actively seek new ways to achieve success, nd reach their full potential. We are continually looking for ways to improve our products and make things better. This means spotting opportunities, solving ambiguities, and seeking effective solutions to the problems our customers care about.

Overview:

Compliance Analyst  is a key member of the Global Security Team supporting the execution of LivePerson’s global GRC program. The purpose of this position is to provide information security and compliance knowledge for support and implementation of the information security GRC program.

Responsibilities require knowledge to ensure effective compliance to regulations; 3rd party vendor management experience, control testing; awareness and education; and development of policies, standards and guidelines to align with the LivePerson Global Security Team’s mission - “To enable LivePerson, to be LivePerson  - Securely”.

Our Compliance Analyst reports to the GRC leadership team and are a part of LivePerson’s highly talented and Global Security Team.

You will:

Duties and Responsibilities:

Compliance

• Collaborate with LivePerson teams to ensure we are implementing security best practices that meet relevant regulatory compliance requirements. 
• Support the strategy for managing an increasing number of audits, compliance checks and assessment processes. 
• Assist in the testing and analysis of the LivePerson control environment against industry and regulatory governance frameworks.

Audit

• Work with the respective audit teams to obtain necessary evidence information for audits/assessments and certifications.
• Provide guidance, evaluation and advocacy for all audit responses.

Shared Responsibilities

• Support GRC team with other standard daily processes/ticket requests, as need arises.
• Provide assistance in the 3rd Party Vendor Management program.
• Assist the team to build and manage the security awareness program. This can include sending mass email communications, validating the content of the training is sufficient, providing reports for compliance/audit requirements.
• Maintain excellent relationships with all business partners and provide a consistent perspective that continually puts LivePerson into the best security posture possible. 
• Perform other duties as assigned to ensure the smooth functioning of the Global Security Team and maintain the reputation of LivePerson as a valued business partner to its customers.

You have:

• Required Qualifications

  • Minimum of 4 years experience in a compliance and or IT security environment.
  • Knowledge of information security risk management frameworks and compliance practices (e.g., PCI DSS, HITRUST, SOC 2, ISO27001, NIST 800-171 etc.).
  • Excellent interpersonal communication, and presentation skills, including formal report writing experience for all levels of management.
  • Adept at understanding business focus and processes with the ability to inject GRC concepts into the business through teamwork and influence.
  • Exceptional oral and written communication skills to be used with all levels of management, across various business units, and both internally and externally, with an ability to express information security concepts in simplified terms.
  • Operate with a high degree of independence with regard to daily projects and duties as assigned.
  • Candidates must be willing to undergo background checks to verify their identity, character, qualifications, skills and experience.

  Preferred Qualifications

  • Experience in a SaaS environment.
  • College degree in Information Technology, Computer Science or a related field, or equivalent experience.
  • Advanced security qualifications such as CISSP, CRISC, CISM, GIAC, CDPSE or CIPM or equivalent experience.
  • Certifications and degrees are always welcomed, but don’t let not having them stop you from applying, as equivalent experience and knowledge can meet these requirements as well. 

Benefits:

• Health: medical, dental, and vision
• Time away: vacation and holidays
• Development: Generous tuition reimbursement and access to internal professional development resources.
• Equal opportunity employer
• #LI-Remote

Why you’ll love working here:

As leaders in enterprise customer conversations, we celebrate diversity, empowering our team to forge impactful conversations globally. LivePerson is a place where uniqueness is embraced, growth is constant, and everyone is empowered to create their own success. And, we're very proud to have earned recognition from Fast Company, Newsweek, and BuiltIn for being a top innovative, beloved, and remote-friendly workplace. 

Belonging at LivePerson: 

We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local law.

We are committed to the accessibility needs of applicants and employees. We provide reasonable accommodations to job applicants with physical or mental disabilities. Applicants with a disability who require reasonable accommodation for any part of the application or hiring process should inform their recruiting contact upon initial connection.