About The Opportunity

We're seeking a Back-end Engineer to help us build a simpler, more customer-centric home buying and selling experience in partnership with real estate agents.

This is a full-time, contract position, not eligible for visa sponsorship.

In This Role You Will:

• Develop, design, debug, and modify components of software applications and tools in agile environment
• Write automated unit and integration tests as appropriate to support our continuous integration pipelines
• Participate in code reviews to assess overall code quality and flexibility
• Have a good understanding of Software Development Lifecycle and methodologies, specifically scrum and/or Kanban
• Prototype creative solutions quickly by developing minimum viable products and work with seniors and peers in crafting and implementing the technical vision
• Communicate and work effectively with distributed cross functional teams
• Resolve problems and roadblocks as they occur with peers - follow through on details and drive issues to closure
• Work towards continuous improvement in software and development process within an agile development team
• Participate in user story creation in collaboration with the team

What You’ll Bring:

• 3+ years of non-internship professional back-end development experience
• Deep understanding of web development and best practices
• Strong organizational skills and discipline in both following and appropriately challenging conventions
• Skilled with common back-end technologies and patterns such as ReST API development, asynchronous task management, and databases / data management best practices.
• Deep experience in one or more relevant back-end frameworks such as Django, Flask, or FastAPI
• Experience working with Python
• Strong problem solving and troubleshooting skills
• Scrappy determination and flexibility - from updating email templates to building complex web apps; you’re eager to learn and help the team succeed.
• A build, test, learn mindset with a bias toward quick, calculated action and a focus on business outcomes
• Ability to rapidly prototype and adjust in response to customer feedback
• Working knowledge of version control and CI/CD tools
• Possess a high bar when it comes to quality - knowing when to test, what to test, and how to test

An overview of this role

This is a shift role. Working 8-hour shifts with 4 weekdays and 1 weekend day.

Support Engineering at GitLab isn’t just a title - you will be embedded within the Engineering department and will genuinely operate in an environment where Support and Engineering meet. You’ll interact with customers daily as they encounter the difficult edge cases of running GitLab in complex environments. In the space of a day, you might be doing behind-the-scenes work of a Linux administrator troubleshooting performance problems by using strace on a particular process, interacting with the Product team to ensure that steps in a bug report are reproducible, or interacting with the Engineering team itself by diving deep into our codebase and putting together a merge request to actually fix a customer issue. 

That’s not all though - you’d equally be invited to contribute to the source code, improve our documentation, Knowledgebase, and help build out more efficient support processes in our issue tracker. We want to live in a world where everyone can contribute, and as a member of the support team, there are no barriers to using your skills to improve the experience of our users and customers.

Some examples of our projects: 

• A tool to quickly analyze strace output
• A solution to capture the state of a customer’s server for easier troubleshooting
• A functionality to ChatOps to make it easier to identify user accounts on GitLab.com

What you’ll do  

• Collaborate with a global customer base in order to support, maintain, and resolve issues in their GitLab environments via Zendesk tickets, merge requests, email and video conferencing
• Collaborate with our Product, Development, Infrastructure, Customer Success and Sales Teams to build new features and fix bugs, define and shape the product goals, roadmap, priorities, and strategy
• Create and update documentation based on customer interactions
• Collaborate with Support team members (through Pairing Sessions) and other GitLab team members (for example: as a Support Stable Counterpart)
• Participate in regular rotations for weekday and weekend on-call coverage providing support to our customers
• Participate in our hiring processes by reviewing applications and assessments, and by participating in interviews.

What you’ll bring 

• Experience in and passion for managing customer facing cases throughout the entire support lifecycle from initial customer inquiry to triage and reproduction, writing bug reports for hand off to the development team, and case resolution
• Excellent Linux systems administration knowledge (LFCE or RHCE equivalent knowledge)
• Ability to use scripting languages (preferably Ruby or Bash), and MVC frameworks (preferably Ruby on Rails)
• Experience with Git and CI/CD
• Expertise in writing support content
• Ability to communicate complex technical topics to customers and coworkers of varying technical skill level
• Familiarity with DevOps methodologies and technologies like Openshift and Kubernetes
• Understanding and/or experience with common information security and compliance concepts and controls (i.e. DISA STIG, SELinux, etc). 

About the team

The Support team is distributed all over the world across AMER, EMEA, and APAC regions. Support Engineers work on Support Tickets and helping GitLab’s customers, but they also dig into the code and logs to find out why something is not working as expected. The Collaboration here at GitLab is extraordinary and exciting - Support Engineerssolve complex problems togetherand participate in regular pairing sessions and 1:1s, as well as coffee chats and Slack conversations that help them stay connected. Team members are given the ability to structure their shift the way it best suits their private life while maintaining our ability to address customer issues. 

Thanks to ourTransparencyvalue, you can see what we are working on in ourSupport Teampage. Additionally, you can see our companyroadmapandlistento some of our meetings. 

How GitLab will support you

• Benefits to support your health, finances, and well-being
• All remote,asynchronouswork environment
• Flexible Paid Time Off
• Team Member Resource Groups
• Equity Compensation & Employee Stock Purchase Plan
• Growth and development budget 
• Parental leave 
• Home officesupport

Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people fromunderrepresented groupsare less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.

An overview of this role

This is a shift role. Working 8-hour shifts with 4 weekdays and 1 weekend day.

Support Engineering at GitLab isn’t just a title - you will be embedded within the Engineering department and will genuinely operate in an environment where Support and Engineering meet. You’ll interact with customers daily as they encounter the difficult edge cases of running GitLab in complex environments. In the space of a day, you might be doing behind-the-scenes work of a Linux administrator troubleshooting performance problems by using strace on a particular process, interacting with the Product team to ensure that steps in a bug report are reproducible, or interacting with the Engineering team itself by diving deep into our codebase and putting together a merge request to actually fix a customer issue. 

That’s not all though - you’d equally be invited to contribute to the source code, improve our documentation, Knowledgebase, and help build out more efficient support processes in our issue tracker. We want to live in a world where everyone can contribute, and as a member of the support team, there are no barriers to using your skills to improve the experience of our users and customers.

Some examples of our projects: 

• A tool to quickly analyze strace output
• A solution to capture the state of a customer’s server for easier troubleshooting
• A functionality to ChatOps to make it easier to identify user accounts on GitLab.com

What you’ll do  

• Collaborate with a global customer base in order to support, maintain, and resolve issues in their GitLab environments via Zendesk tickets, merge requests, email and video conferencing
• Collaborate with our Product, Development, Infrastructure, Customer Success and Sales Teams to build new features and fix bugs, define and shape the product goals, roadmap, priorities, and strategy
• Create and update documentation based on customer interactions
• Collaborate with Support team members (through Pairing Sessions) and other GitLab team members (for example: as a Support Stable Counterpart)
• Participate in regular rotations for weekday and weekend on-call coverage providing support to our customers
• Participate in our hiring processes by reviewing applications and assessments, and by participating in interviews.

What you’ll bring 

• Experience in and passion for managing customer facing cases throughout the entire support lifecycle from initial customer inquiry to triage and reproduction, writing bug reports for hand off to the development team, and case resolution
• Excellent Linux systems administration knowledge (LFCE or RHCE equivalent knowledge)
• Ability to use scripting languages (preferably Ruby or Bash), and MVC frameworks (preferably Ruby on Rails)
• Experience with Git and CI/CD
• Expertise in writing support content
• Ability to communicate complex technical topics to customers and coworkers of varying technical skill level
• Familiarity with DevOps methodologies and technologies like Openshift and Kubernetes
• Understanding and/or experience with common information security and compliance concepts and controls (i.e. DISA STIG, SELinux, etc). 

About the team

The Support team is distributed all over the world across AMER, EMEA, and APAC regions. Support Engineers work on Support Tickets and helping GitLab’s customers, but they also dig into the code and logs to find out why something is not working as expected. The Collaboration here at GitLab is extraordinary and exciting - Support Engineerssolve complex problems togetherand participate in regular pairing sessions and 1:1s, as well as coffee chats and Slack conversations that help them stay connected. Team members are given the ability to structure their shift the way it best suits their private life while maintaining our ability to address customer issues. 

Thanks to ourTransparencyvalue, you can see what we are working on in ourSupport Teampage. Additionally, you can see our companyroadmapandlistento some of our meetings. 

How GitLab will support you

• Benefits to support your health, finances, and well-being
• All remote,asynchronouswork environment
• Flexible Paid Time Off
• Team Member Resource Groups
• Equity Compensation & Employee Stock Purchase Plan
• Growth and development budget 
• Parental leave 
• Home officesupport

Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people fromunderrepresented groupsare less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.

An overview of this role

This is a shift role. Working 8-hour shifts with 4 weekdays and 1 weekend day.

Support Engineering at GitLab isn’t just a title - you will be embedded within the Engineering department and will genuinely operate in an environment where Support and Engineering meet. You’ll interact with customers daily as they encounter the difficult edge cases of running GitLab in complex environments. In the space of a day, you might be doing behind-the-scenes work of a Linux administrator troubleshooting performance problems by using strace on a particular process, interacting with the Product team to ensure that steps in a bug report are reproducible, or interacting with the Engineering team itself by diving deep into our codebase and putting together a merge request to actually fix a customer issue. 

That’s not all though - you’d equally be invited to contribute to the source code, improve our documentation, Knowledgebase, and help build out more efficient support processes in our issue tracker. We want to live in a world where everyone can contribute, and as a member of the support team, there are no barriers to using your skills to improve the experience of our users and customers.

Some examples of our projects: 

• A tool to quickly analyze strace output
• A solution to capture the state of a customer’s server for easier troubleshooting
• A functionality to ChatOps to make it easier to identify user accounts on GitLab.com

What you’ll do  

• Collaborate with a global customer base in order to support, maintain, and resolve issues in their GitLab environments via Zendesk tickets, merge requests, email and video conferencing
• Collaborate with our Product, Development, Infrastructure, Customer Success and Sales Teams to build new features and fix bugs, define and shape the product goals, roadmap, priorities, and strategy
• Create and update documentation based on customer interactions
• Collaborate with Support team members (through Pairing Sessions) and other GitLab team members (for example: as a Support Stable Counterpart)
• Participate in regular rotations for weekday and weekend on-call coverage providing support to our customers
• Participate in our hiring processes by reviewing applications and assessments, and by participating in interviews.

What you’ll bring 

• Experience in and passion for managing customer facing cases throughout the entire support lifecycle from initial customer inquiry to triage and reproduction, writing bug reports for hand off to the development team, and case resolution
• Excellent Linux systems administration knowledge (LFCE or RHCE equivalent knowledge)
• Ability to use scripting languages (preferably Ruby or Bash), and MVC frameworks (preferably Ruby on Rails)
• Experience with Git and CI/CD
• Expertise in writing support content
• Ability to communicate complex technical topics to customers and coworkers of varying technical skill level
• Familiarity with DevOps methodologies and technologies like Openshift and Kubernetes
• Understanding and/or experience with common information security and compliance concepts and controls (i.e. DISA STIG, SELinux, etc). 

About the team

The Support team is distributed all over the world across AMER, EMEA, and APAC regions. Support Engineers work on Support Tickets and helping GitLab’s customers, but they also dig into the code and logs to find out why something is not working as expected. The Collaboration here at GitLab is extraordinary and exciting - Support Engineerssolve complex problems togetherand participate in regular pairing sessions and 1:1s, as well as coffee chats and Slack conversations that help them stay connected. Team members are given the ability to structure their shift the way it best suits their private life while maintaining our ability to address customer issues. 

Thanks to ourTransparencyvalue, you can see what we are working on in ourSupport Teampage. Additionally, you can see our companyroadmapandlistento some of our meetings. 

How GitLab will support you

• Benefits to support your health, finances, and well-being
• All remote,asynchronouswork environment
• Flexible Paid Time Off
• Team Member Resource Groups
• Equity Compensation & Employee Stock Purchase Plan
• Growth and development budget 
• Parental leave 
• Home officesupport

Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people fromunderrepresented groupsare less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.

Job Summary

We are looking for a Software Engineer to join our growing Engineering team.You will have a strong background in Python programming, specifically with Python 3.9+, Django, and Django REST Framework (DRF). You are able to automate browser and command line tools.

In this role, you will:

• Develop and maintain web applications using Python 3.9, Django, and DRF.
• Participate in the full software development lifecycle, including planning, development, testing, deployment, and maintenance.
• Conduct code reviews and contribute to improving the security aspects of applications.
• Stay up-to-date with the latest security trends, tools, and practices to ensure our applications are resilient against threats.
• Assist in the development of automated tests to ensure application reliability and security.
• Contribute to the documentation of systems and processes related to application development and security.
• Implement integrations with 3rd party services e.g. Google, AWS, ServiceNow
• Collaborate with the cybersecurity team to identify vulnerabilities and implement secure coding practices.

*Please note we are only currently considering UK-based candidates

Education, Knowledge, Skills, & Abilities

• Preferred: Bachelors degree in IT, Computer Science, or a related field
• 3-5+ years of commercial Software Engineering, with at least 1-2+ years of that being in Django Rest Framework
• Experience with Python & Django
• Experience with automation & Jira

While this job can be worked almost entirely remotely, hiring is focused on the following greater metro areas (~50 miles):

• Austin, TX
• Atlanta, GA
• Chicago, IL
• Denver, CO
• New York City
• Seattle, WA
• Washington, DC
• Mexico City, MX

About the Role

An engineering role at Cloudflare provides an opportunity to address some big challenges, at scale.  We believe that with our talented team, we can solve some of the biggest security, reliability and performance problems facing the Internet. Just how big?  

• We have in excess of 15 Terabits of network transit capacity
• We operate 300+ Points-of-presence around the world
• We serve more traffic than Twitter, Amazon, Apple, Instagram, Bing, & Wikipediacombined
• Anytime we push code, it immediately affects over 200 million internet users
• Every day, up to 20,000 new customers sign-up for Cloudflare service
• Every week, the average Internet user touches us more than 500 times

We are looking for talented Software Engineers to build and develop the platform which makes Cloudflare customers place their trust in us.  Our Software Engineers come from a variety of technical backgrounds and have built up their knowledge working in different environments. But the common factors across all of our reliability-focused engineers include a passion for automation, scalability, and operational excellence.  Our Infrastructure Software Systems and Automation team focuses on the automation to scale our infrastructure.

Our team is well-funded and focused on building an extraordinary company.  This is a superb opportunity to join a high-performing team and scale our high-growth network as Cloudflare’s business grows.  You will build tools to constantly improve our scale and speed of deployment.  You will nurture a passion for an “automate everything” approach that makes systems failure-resistant and ready-to-scale.   

Cloudflare Software Engineers focus on automating our infrastructure installations and decommissions at scale.  We enable our Data Centre Engineering teams by allowing them to install new data centers, replace servers and networking in existing data centers as quickly and efficiently as possible while not impacting existing infrastructure and customer services.  While our focus is on automation and accurate asset tracking, there is an element of ongoing operational support of Data Center Engineers and other teams.  We also review upcoming hardware changes and update automation and configuration management to cater to these advances.

Many of our Software Engineers have had the opportunity to work at multiple offices on interim and long-term project assignments. The ideal Software Engineering candidate has strong knowledge of Python and Golang, with Rust an advantage. As we are automating server and networking installations, knowledge of Linux, Hardware and Networking is ideal.  We prefer to hire experienced candidates; however raw skill trumps experience and we welcome strong junior applicants.

Requisite Skills

• Intermediate level software development skills in Python and Shell scripting
• 5 years of relevant Development experience
• Strong skills in network services, including Rest APIs and HTTP

Examples of desirable skills, knowledge and experience

• 5 years of relevant work experience
• Linux systems administration experience
• Experience with Kubernetes and docker
• Tooling and automation development experience
• Network fundamentals DHCP, ARP, subnetting, routing, firewalls, IPv6
• Configuration management systems such as Saltstack, Chef, Puppet or Ansible
• SQL databases (Postgres or MySQL)
• Time series databases (OpenTSDB, Graphite, Prometheus)
• The ability to understand service and device metrics and visualize them using Grafana

Bonus Points

• Experience programming in Rust, Go or with Django
• Experience with continuous / rapid release engineering
• Experience developing systems that are highly available and redundant across regions
• Performance analysis and debugging with tools like perf, sar, strace, dtrace
• Experience with the Linux kernel and Linux software packaging
• Internetworking and BGP experience
• Key/Value stores (Redis, KyotoTycoon, Cassandra, LevelDB)
• Load balancing and reverse proxies such as Nginx, Varnish, HAProxy, Apache

Some tools that we use

• Netbox
• Apache Airflow 
• Salt
• Docker, Kubernetes
• Nginx
• Python
• Django
• PostgreSQL
• Redis
• Prometheus

As Full Stack Developer, you’ll design and develop software requirements for multiple Artificial Intelligence based support capabilities including the software architectures, APIs, frameworks, and libraries. You will additionally develop front end and backend of software prototypes, components, and tooling that can be leveraged to speed prototyping process.

We know that you can’t have great technology services without amazing people. At MetroStar, we are obsessedwithour people and have led a two-decade legacy of building the best and brightest teams. Because we know our future relies on our deep understanding and relentless focus on our people, we live by our mission: A passion for our people. Value for our customers.

If you think you can see yourself delivering our mission and pursuing our goals with us, then check out the job description below!

What you’ll do:

• Designs and develops software requirements for multiple Artificial Intelligence based support capabilities including the software architectures, APIs, frameworks, and libraries.
• Develops front end and backend of software prototypes, components, and tooling that can be leveraged to speed prototyping process.
• Maintains and guides the development of common libraries and tools used by multiple teams.
• Maintains the existing code base of in-production applications, performing bug fixes, updates of code and component libraries to meet security and performance needs as required, and capability enhancements as planned in the sprint schedule.
• Works closely with clients and requirements owners to build out product lines.
• Develops plans, road maps, software design strategies. Analyze and decomposes activities and requirements to software designs that are allocated across systems components/sub-components.
• Aids in formulating a strategy on how to achieve rapid prototyping of AI capabilities, including Generative AI.
• Works with data scientists, UX designers, cognitive scientists, developers, and testers to compose cohesive and sound software designs that form the basis of scalable AI solutions.
• Documents requirements and specifications and reviews documentation provided by other teams and vendors.
• Optimizes software designs and architectures to deliver desired performance targets and devises tooling and methodologies to profile execution and capture performance metrics.
• Stays informed on latest AI system and software architectures and trends from design patterns to DevSecOps and systems architecture patterns.
• Captures, develops, and reports reference architectures and documenting compliance standards.

What you’ll need to succeed:

• Bachelor’s degree plus 5-7 years' of Full Stack Developer experience, or a Masters Degree plus 3 years of Full Stack Developer experience
• Active Top-Secret clearance with the ability to obtain a SCI
• Programming experience with Python, JavaScript, and at least one more programming language (Java is preferred).
• Experience with front end frameworks like React or Vue. Experience with backend runtimes and frameworks like Node.js, Spring, Spring Boot, Django, Flask, etc.
• Experience with Agile software development methodologies and tools.
• DevSecOps experience including the use of Continuous Integration / Continuous Delivery (CI/CD) Tooling (Git runners, code scanning tools)
• Experience with containerization and use of Kubernetes.
• Familiarity with Object Relational Modeling persistence frameworks (e.g. SQLAlchemy), and with PostgreSQL.
• Well versed in modern software architectures like micro-services as well as front-end frameworks.
• Strong communications skills: you will be required to proactively engage fellow CDAO members both inside and outside of your team.
• Ability to synthesize requirements underlying feature requests, recommend alternative technical and business approaches, and facilitate engineering efforts to meet aggressive timelines.

Like we said, we arebig fans of our people. That’s why we offer a generous benefits package, professional growth, and valuable time to recharge. Learn more about our company culture codeand benefits. Plus, check out our accolades.

Don’t meet every single requirement? 

Studies have shown that women, people of color and the LGBTQ+ community are less likely to apply to jobs unless they meet every single qualification.  At MetroStar we are dedicated to building a diverse, inclusive, and authentic culture, so, if you’re excited about this role, but your previous experience doesn’t align perfectly with every qualification in the job description, we encourage you to go ahead and apply.  We pride ourselves on making great matches, and you may be the perfect match for this role or another one we have. Best of luck! – The MetroStar People & Culture Team

What we want you to know:

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.

MetroStar Systems is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. The statements herein are intended to describe the general nature and level of work being performed by employees and are not to be construed as an exhaustive list of responsibilities, duties, and skills required of personnel so classified. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of MetroStar Systems.

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