As aSenior Platform DevOps Engineer, you will work on building and maintaining our state-of-the-art production infrastructure. You will be essential in  automating and improving our deployment, monitoring and running our platform with the highest level of operational excellence.

You will work closely with our platform team which is responsible for driving and innovating the underlying platform that powers Beekeeper’s product, including scaling and optimizing our impressive set of datastores and technologies including Kubernetes, FluxCD, Helm, ClickHouse, Quarkus, AI, Grafana and more. 

With an open, collaborative and innovative mindset, you work as part of a team to deliver Beekeeper’s software to its rapidly-growing community of users.

Your responsibilities

• Design, implement, and maintain scalable and resilient cloud infrastructure on AWS and GCP
• Contribute to our container orchestration clusters (EKS and GKE)
• Develop and optimize CI/CD pipelines for seamless and secure deployments
• Contribute to backend development, focusing on performance and scalability
• Optimize database performance, particularly PostgreSQL and ClickHouse
• Implement and maintain robust monitoring, logging, and alerting systems
• Take operational responsibility for the services that we own, including taking part in an on-call rotation
• Be an active participant in code reviews and help mentor junior engineers

What we look for in you

• Team player with a positive attitude
• 5+ years of experience in engineering roles
• Strong software engineering background with proficiency in languages like Python or Java
• Strong knowledge of Linux systems and networking
• Extensive experience with Kubernetes, including security features and best practices
• Deep understanding of cloud platforms (AWS, GCP) and their security tools
• Expertise in database scaling and optimization, particularly MySQL, PostgreSQL or ClickHouse
• Proficiency in English (speaking and writing) as English is our company language

Bonus Points

• A (Masters) Bachelor Degree in Computer Science
• Experience with monitoring and observability tools (e.g., Prometheus, Grafana, ELK stack)
• Familiarity with infrastructure-as-code tools (e.g., Terraform)
• Experience with eBPF or similar low-level performance analysis tools

Our technology stack

• We run on top of AWS and GCP across 4 regions
• We believe in Infrastructure as Code and manage our cloud infrastructure using Spacelift
• We run our microservices in containers using managed Kubernetes (EKS and GKE). We manage deployments using Kustomize, Fluxcd and Helm
• Our microservices are written in Java and Python with the majority being written in Java
• We monitor our services using Prometheus, Grafana, Alertmanager and Jaeger running on top of Grafana Cloud. We use logz.io for our Logging
• We run multiple data stores including MySQL, PostgreSQL, ClickHouse & Elasticsearch
• We leverage AI both as an engineering productivity tool and a way to bring value to our customers
• And when things go wrong we use PagerDuty and StatusPage to let our teams and customers know

What we offer

• Competitive salary
• Phone & Home Internet costs reimbursement up to 80 PLN/month
• Private health care package with Luxmed 
• Multisport Benefit card 
• Creative Allowance – paid as 1000 PLN gross/month
• Home office set-up reimbursement up to 1000 PLN
• Personal Learning & Development Budget of 1500 USD/year 
• Sabbatical Program – 1 month paid leave at 3, 5, 10 year tenure
• 26 days of annual leave/year
• 2 Mental Health days off per year
• Laptop for work purposes
• Hybrid working model
• Oh and don’t forget about our Beekeeper Stock options!

Benefits listed above are part of the compensation package for contract of employment. For B2B contract we offer only some of them.

Who we are

Beekeeper believes in the potential of every single employee. That’s why we’ve built the essential platform for frontline workers. We help organisations digitally enable their frontline, to boost productivity, quality and safety, and be more agile.

Check out our Technology Blog for latest articles.

At Beekeeper, we celebrate diversity! All qualified applications will receive consideration for employment regardless of race, colour, ancestry, religion, nationality, sexual orientation, age, citizenship, marital status, disability or gender identity. We are committed to ensuring a smooth application process for all candidates. If you require accommodations due to a disability, please reach out to jobs@beekeeper.io, and our team will be more than happy to assist you. 

Please know that you are not required to share your nationality, age or a picture of you on the CV! We are looking forward to your application!????

LivePerson (NASDAQ: LPSN) is the global leader in enterprise conversations. Hundreds of the world’s leading brands — including HSBC, Chipotle, and Virgin Media — use our award-winning Conversational Cloud platform to connect with millions of consumers. We power nearly a billion conversational interactions every month, providing a uniquely rich data set and safety tools to unlock the power of Conversational AI for better customer experiences.  

At LivePerson, we foster an inclusive workplace culture that encourages meaningful connection, collaboration, and innovation. Everyone is invited to ask questions, actively seek new ways to achieve success and reach their full potential. We are continually looking for ways to improve our products and make things better. This means spotting opportunities, solving ambiguities, and seeking effective solutions to the problems our customers care about. 

 
Overview:

Engineering at LivePerson is an inspired, customer-obsessed organization dedicated to building solutions that redefine the Conversational AI industry. We work in small, collaborative, agile, and mission-driven teams with a clear mission empowering quality, continuous feedback, testing, monitoring, and end-to-end ownership. 

Our engineering teams make some of the most significant decisions and at scale. Do you want to be part of the next stage of innovation and growth? As a Software Developer - you will be part of a Messaging Engine team and play a vital role in development and maintenance of the company core messaging platform. We are a globally distributed business unit spread across EMEA and the Americas.

In this role, you will be working across many internal teams, external partners, and large customers to deliver agent matching and routing solutions. We are a remote organization, but we value the opportunity to bring our teams together for offsite events, team collaboration, and training sessions. Therefore, we are looking for candidates who are based in Germany or Bulgaria and are willing to come into the office for these activities. If this aligns with your situation and preferences, we encourage you to apply for this role.

You will: 

• Improve and optimize existing functionality of the messaging platform.
• Implement new features using Java and Spring.
• Assist in migrating the service to cloud-native solutions.
• Use the latest technologies to solve unique problems for our customers at scale.
• Work and collaborate with great engineers with experience in varieties of fields.
• Maintain >99.999% uptime of mission-critical messaging service.
• Contribute to the team’s on-call rotation and improve rapid-response coverage.

Some of the technologies we are using:

• Java 8/11/17, Spring
• Couch base, Redis, Elasticsearch, Hadoop
• Apache Kafka
• Kubernetes, Docker, Puppet
• GCP, AWS, and On-Premises infrastructure (Hybrid)
• TeamCity, Jenkins
• Vault, Terraform, OAuth2.0 Provider, and many more

You have:

• 3+ years of backend development- MUST
• Solid understanding and knowledge of Java, concepts of multithreading, OO concepts and design patterns, etc.
• Experience with GCP - advantage.
• Experience building REST APIs, preferably with Java.
• Experience with websocket - advantage.
• Experience with mission-critical distributed microservices architecture.
• Willingness to own all stages of development process: from design and implementation to deployment and maintenance
• Ability to work quickly while maintaining strong attention to detail and accuracy
• Deal well with ambiguous/undefined problems
• Ability to effectively articulate and drive technical solutions to various challenges
• Strong communication and organizational skills
• Being a team player
• Experience with globally distributed teams in multiple time zones is a plus.

Note: You will have to be located in Bulgaria OR Germany for this position with a valid work permit.

Benefits: 

• Health: medical, dental, and vision
• Time away: vacation and holidays
• Development: Generous tuition reimbursement and access to internal professional development resources.
• Equal opportunity employer

Why you’ll love working here: 

As leaders in enterprise customer conversations, we celebrate diversity, empowering our team to forge impactful conversations globally. LivePerson is a place where uniqueness is embraced, growth is constant, and everyone is empowered to create their own success. And, we're very proud to have earned recognition from Fast Company, Newsweek, and BuiltIn for being a top innovative, beloved, and remote-friendly workplace. 

Belonging at LivePerson:

We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local law.

We are committed to the accessibility needs of applicants and employees. We provide reasonable accommodations to job applicants with physical or mental disabilities. Applicants with a disability who require reasonable accommodation for any part of the application or hiring process should inform their recruiting contact upon initial connection.

Your impact

At Handshake, we are assembling a diverse team of dynamic engineers who are passionate about creating high-quality, impactful products. As an ML Infrastructure Engineer, you will play a key role in driving the architecture, implementation, and evolution of our rapidly growing Machine Learning platform. Your technical expertise and leadership will be instrumental in helping millions of students discover meaningful careers, irrespective of their educational background, network, or financial resources.

Our primary focus is on building scalable ML infrastructure that empowers our Machine Learning and Relevance teams to iterate quickly and rapidly deploy ML solutions into various surfaces in our product stack.

Your experience

• Strong software engineering foundations:Experience with object-oriented and functional programming languages in production (Python, Golang), software design patterns, testing strategies and dev/ops practices (CI/CD). 
• Cloud platform expertise: Hands-on experience with cloud-based technologies. This includes tools like BigQuery, Cloud Storage, infrastructure-as-code tooling (Terraform) and an ML stack (Vertex, SageMaker, Ray, or similar) for handling machine learning workflows.
• ML aptitude:Experience building product features with ML frameworks like Scikit-Learn, PyTorch, TensorFlow and big data tooling like Spark.
• Problem-solving prowess: Outstanding problem-solving skills, with the ability to navigate complex machine learning infrastructure challenges and propose innovative, effective solutions.
• Teamwork oriented: A collaborative approach to work, coupled with the ability to communicate complex machine learning concepts effectively to both technical and non-technical stakeholders, and take input from Relevance stakeholders to guide implementation details.

Bonus areas of expertise

• ML infrastructure experience: Experience designing, implementing, and managing components of production ML infrastructure including:
  • • Real-time/batch ML model prediction and inference
    • Cluster management and deployment, deployment of GPU based training jobs
    • Familiarity with vector search tooling (Elasticsearch, Pinecone, etc…)
    • Creating or developing Feature Store components (offline/online stores and feature registry technologies)
    • Building ML search or ML recommendations systems
• Containerization and orchestration: Familiarity with containerization technologies like Docker and container orchestration platforms like Kubernetes.
• Generative AI (LLMs): Familiarity working with large language models such as ChatGPT, LLaMa, or Bard for text generation and Natural Language Processing (NLP) tasks.
• Streaming data processing: Experience with streaming data processing platforms such as Apache Beam or Apache Flink 

Compensation range

$150,000-$190,000

LivePerson (NASDAQ: LPSN) is the global leader in enterprise conversations. Hundreds of the world’s leading brands — including HSBC, Chipotle, and Virgin Media — use our award-winning Conversational Cloud platform to connect with millions of consumers. We power nearly a billion conversational interactions every month, providing a uniquely rich data set and safety tools to unlock the power of Conversational AI for better customer experiences.

At LivePerson, we foster an inclusive workplace culture that encourages meaningful connection, collaboration, and innovation. Everyone is invited to ask questions, actively seek new ways to achieve success, nd reach their full potential. We are continually looking for ways to improve our products and make things better. This means spotting opportunities, solving ambiguities, and seeking effective solutions to the problems our customers care about.

Overview 

In this role as a Software Development Engineer II - Full stack or BE, you will be a highly contributing member of a core engineering team working to build the LivePerson Voice offering expertly integrating it into the existing LivePerson offering and different contact center solutions. In this role, you will be exposed to new technologies and architectures, will work with Principal engineers and architects to design and execute new solutions. You must be a team player, motivated, ambitious and eager to grow through build and successful delivery of industry-shifting products.

You Will

• Learn new technologies and architectures, including work with LivePerson’s award winning Voice AI solution, Integrations with contact center providers like Avaya, Cisco, Amazon Connect, voice based telephony, and new product development. 
• Work with Product Management and leadership to bring your engineering experience to the table and ideate new features and functionality
• Help to create reliable, scalable, high performance software solutions deployed in a public cloud environment using the latest software, automations and testing tools available.
• Work on complex system software, is customer-centric, and feels strongly about building good software as well as making software achieve its operational goals.
• Develop Java based backend services
• If full stack, Develop UI using Vue, Angular

You Have

• 6+ years of software development experience
• 4+  Experience with programming languages: Java
• 3+ years of experience in development of Microservices, RESTful API, backend systems and successful production software systems
• Strong Object Oriented design and implementation experience, strong knowledge of web protocols, and knowledge of distributed systems architectures.
• Solid understanding of Data Structures and Algorithm Design
• Experience with one of the following: Kafka, Elasticsearch, Redis
• Experience in databases technologies like MySQL, Postgres, Firestore
• Experience with Git, Jenkins, and other Development tools
• Analytical and problem-solving skills
• Advocating and executing on automated testing strategies in all developed code and helping to ensure code quality and consistency for your team. 
• Experience working on large scale deployments and performance tuning
• Experience developing cloud software services and an understanding of design for scalability, performance and reliability
• Good to have Development experience with Unix, Docker, and Kubernetes infrastructure on GCP/GKE
• Good to have 2+ years of experience in building UI using web frameworks like Vue, Angular or other JavaScript
• Bachelor's degree in Computer Science or related field

Benefits

• Health: Medical, Dental, and Vision
• Time away: Vacation and holidays
• Development: Generous tuition reimbursement and access to internal professional development resources.
• Equal opportunity employer

Why You’ll Love Working Here

As leaders in enterprise customer conversations, we celebrate diversity, empowering our team to forge impactful conversations globally. LivePerson is a place where uniqueness is embraced, growth is constant, and everyone is empowered to create their own success. And, we're very proud to have earned recognition from Fast Company, Newsweek, and BuiltIn for being a top innovative, beloved, and remote-friendly workplace.

Belonging At LivePerson
We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local law.

We are committed to the accessibility needs of applicants and employees. We provide reasonable accommodations to job applicants with physical or mental disabilities. Applicants with a disability who require reasonable accommodation for any part of the application or hiring process should inform their recruiting contact upon initial connection.

LivePerson (NASDAQ: LPSN) is the global leader in enterprise conversations. Hundreds of the world’s leading brands — including HSBC, Chipotle, and Virgin Media — use our award-winning Conversational Cloud platform to connect with millions of consumers. We power nearly a billion conversational interactions every month, providing a uniquely rich data set and safety tools to unlock the power of Conversational AI for better customer experiences.

At LivePerson, we foster an inclusive workplace culture that encourages meaningful connection, collaboration, and innovation. Everyone is invited to ask questions, actively seek new ways to achieve success, nd reach their full potential. We are continually looking for ways to improve our products and make things better. This means spotting opportunities, solving ambiguities, and seeking effective solutions to the problems our customers care about.

Overview 

In this role as a Software Development Engineer III - Full stack or BE, you will be a highly contributing member of a core engineering team working to build the LivePerson Voice offering expertly integrating it into the existing LivePerson offering and different contact center solutions. In this role, you will be exposed to new technologies and architectures, will work with Principal engineers and architects to design and execute new solutions. You must be a team player, motivated, ambitious and eager to grow through build and successful delivery of industry-shifting products.

You Will

• Learn new technologies and architectures, including work with LivePerson’s award winning Voice AI solution, Integrations with contact center providers like Avaya, Cisco, Amazon Connect, voice based telephony, and new product development. 
• Work with Product Management and leadership to bring your engineering experience to the table and ideate new features and functionality
• Help to create reliable, scalable, high performance software solutions deployed in a public cloud environment using the latest software, automations and testing tools available.
• Work on complex system software, is customer-centric, and feels strongly about building good software as well as making software achieve its operational goals.
• Develop Java based backend services

You Have

• 8+ years of experience building successful large scale production software systems
• 5+ years of experience in Java programming - MUST
• 2+ years of experience integrating with third-party APIs  - MUST
• 3+ years Experience debugging/testing distributed microservice applications - MUST
• 3+ year of experience with  technologies such as Kafka, Redis and NoSql - MUST
• 3+ years of Experience building RESTful microservices  - MUST
• Experience building voice applications is a plus
• 3+ years of experience in Kubernetes (cluster, load balancer), Google Kubernetes  
• Experience in Cloud Computing Technologies like GCP, AWS is a plus

Benefits

• Health: Medical, Dental, and Vision
• Time away: Vacation and holidays
• Development: Generous tuition reimbursement and access to internal professional development resources.
• Equal opportunity employer

Why You’ll Love Working Here

As leaders in enterprise customer conversations, we celebrate diversity, empowering our team to forge impactful conversations globally. LivePerson is a place where uniqueness is embraced, growth is constant, and everyone is empowered to create their own success. And, we're very proud to have earned recognition from Fast Company, Newsweek, and BuiltIn for being a top innovative, beloved, and remote-friendly workplace.

Belonging At LivePerson
We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local law.

We are committed to the accessibility needs of applicants and employees. We provide reasonable accommodations to job applicants with physical or mental disabilities. Applicants with a disability who require reasonable accommodation for any part of the application or hiring process should inform their recruiting contact upon initial connection.

LivePerson (NASDAQ: LPSN) is the global leader in enterprise conversations. Hundreds of the world’s leading brands — including HSBC, Chipotle, and Virgin Media — use our award-winning Conversational Cloud platform to connect with millions of consumers. We power nearly a billion conversational interactions every month, providing a uniquely rich data set and safety tools to unlock the power of Conversational AI for better customer experiences.

At LivePerson, we foster an inclusive workplace culture that encourages meaningful connection, collaboration, and innovation. Everyone is invited to ask questions, actively seek new ways to achieve success, nd reach their full potential. We are continually looking for ways to improve our products and make things better. This means spotting opportunities, solving ambiguities, and seeking effective solutions to the problems our customers care about.

Overview:

LivePerson is looking for a Site Reliability Engineer for the GPT (Global Product & Technology) Division. You will be part of the LiverPerson SRE team building and managing highly available, distributed systems. You will have the opportunity to be part of a strong team and enjoy the work environment of a start-up, with a robust product and the benefits of a leading company in its field.

You will: 

• Ensure product high uptime and reliability 24x7.
• Manage Linux servers in a multi-cloud environment
• Manage high availability Kubernetes resources using Helm charts
• Assist with deploying upgrades and patches using Chef/Ansible/Puppet/Helm
• Monitoring and troubleshooting warnings and alerts related to the reporting platform’s performance
• Develop monitoring resources and alerting systems such as Grafana, Prometheus, Kibana, DataDog and PagerDuty
• Coordinate with DBA and developers to manage SQL and NOSQL database systems, including MongoDB, ElasticSearch, Postgres, MySQL and others
• Managing message bus systems such as Kafka and Pulsar
• Build and maintain CI/CD pipelines using Jenkins/Gitlab/Teamcity

You have:

• Minimum 4+ years of experience of managing cloud based production environment (AWS, GCP, Azure, etc)
• Highly experienced working in the Linux environment, good scripting in Bash / Python.
• Highly experienced working configuration management systems like OpsCode Chef, Ansible, Puppet,  etc.
• Strong experience in Terraform, CloudFormation or other IAC
• Experienced in SQL, including DDL and complex queries
• Experienced working in the Kubernetes platform
• Experience working in a microservices architecture using a message bus
• Good knowledge of CI/CD pipelines orchestrators like TeamCity, Jenkins, Gitlab
• Ability to integrate security best practices into the SRE workflow.
• Highly motivated and independent.
• Team player and excellent interpersonal Skills.
• Excellent written and verbal communication skills.
• BS in Computer Science or a related field, or equivalent work experience.
• A strong background in cloud, network and application security and compliance
• Experience with GPT or other LLMs a strong advantage

Benefits

• Health: Medical, Dental, and Vision
• Time away: Vacation and holidays
• Development: Generous tuition reimbursement and access to internal professional development resources.
• Equal opportunity employer

Why You’ll Love Working Here

As leaders in enterprise customer conversations, we celebrate diversity, empowering our team to forge impactful conversations globally. LivePerson is a place where uniqueness is embraced, growth is constant, and everyone is empowered to create their own success. And, we're very proud to have earned recognition from Fast Company, Newsweek, and BuiltIn for being a top innovative, beloved, and remote-friendly workplace.

Belonging At LivePerson

We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local law.

We are committed to the accessibility needs of applicants and employees. We provide reasonable accommodations to job applicants with physical or mental disabilities. Applicants with a disability who require reasonable accommodation for any part of the application or hiring process should inform their recruiting contact upon initial connection.

Overview

About the Role

We are seeking a highly skilled and motivated AI Infra Engineer to design, develop, and maintain our data platform specifically tailored for deep learning and computer vision applications. You will be responsible for building and optimizing our data infrastructure to support large-scale data collection, labeling, management, model training, evaluation, and continuous deployment. Your work will be critical in enabling our AI and computer vision teams to build and deploy state-of-the-art models efficiently and reliably.

About the Team

The AI and CV team at Caper (Instacart) innovates at the industry frontier across cloud and edge computing. The systems and algorithms built enable a magical shopping and checkout process in grocery stores. Our enthusiastic researchers and engineers are spread across different time zones but collaborate effectively on multiple exciting projects.

About the Job 

Your responsibilities will include one or more of the following:

• Design, build, and maintain scalable and efficient data pipelines for collecting, processing, and storing large volumes of structured and unstructured data, specifically image and video streams and relevant metadata.
• Develop and integrate tools for data labeling and annotation, ensuring high-quality training datasets for deep learning and computer vision models.
• Collaborate with data scientists and machine learning engineers to build and optimize the infrastructure required for training and evaluating deep learning models at scale.
• Build and maintain CI/CD pipelines to seamlessly deploy machine learning models into production environments.

About You

Minimum Qualifications

• Bachelor’s or Master’s degree in Computer Science, Engineering, or a related field.
• 5+ years of experience in data engineering, full-stack and/or infrastructure development.
• Proven experience with building and maintaining large-scale data pipelines (batching or streaming) for computer vision and/or machine learning applications.
• Familiarity with observability and monitoring tools (e.g. Datadog) and best practices. 
• Familiarity with frameworks for large-scale data processing (e.g., Kafka, Spark, Airflow, Ray), storage (e.g., S3, Delta Lake), indexing and search (e.g. Elasticsearch).
• Experience with cloud platforms (e.g., AWS, GCP) and containerization technologies (e.g., Docker, Kubernetes).
• Strong problem-solving skills to work in a fast-paced, dynamic environment.
• Excellent communication skills to work collaboratively in a cross-functional team

Preferred Qualifications

• Experience building and/or integrating computer vision data collection, labeling and management systems.
• Experience in edge inference and optimization on Nvidia chipsets. 
• Experience with deep learning frameworks (e.g., TensorFlow, PyTorch) and model management platforms (e.g., Kubeflow, MLflow, TensorBoard).
• Knowledge of computer vision and machine learning algorithms and models.
• Experience with frameworks and best practices for data security or compliance.

Company Overview:

Cohere Health is a fast-growing clinical intelligence company that’s improving lives at scale by promoting the best patient-specific care options, using leading edge AI combined with deep clinical expertise. In only four years our solutions have been adopted by health insurance plans covering over 15 million people, while our revenues and company size have quadrupled.  That growth combined with capital raises totaling $106M positions us extremely well for continued success. Our awards include: 2023 and 2024 BuiltIn Best Place to Work, Top 5 LinkedIn™ Startup, TripleTree iAward, multiple KLAS Research Points of Light, along with recognition on Fierce Healthcare's Fierce 15 and CB Insights' Digital Health 150 lists.

Opportunity Overview:

We are looking for innovative and creative individuals who seize opportunities to uncover hidden drivers, impacts, and key influences to support our product, leadership and clinical teams by applying optimization and statistical methods on a variety of data. You will work closely with the clinical program and product teams to support decision-making and will dig into a wide range of strategic and clinical problems. 

As a growing organization, we have built a team of talented and experienced people who are passionate about helping providers and patients and this is a position that offers the ability to make a substantial impact on the company with rapid growth opportunities. You will be part of a growing data science team within the technology organization. 

Last but not least: People who succeed here are empathetic teammates who are candid, kind, caring, and embody our core values and principles. We believe that diverse, inclusive teams make the most impactful work. Cohere is deeply invested in ensuring that we have a supportive, growth-oriented environment that works for everyone.

What you will do:

• Work as part of a cross-functional team to develop project requirements, identifying data collection sources for project needs. Responsible for milestone setting from a data science perspective 
• Develop research questions and undertake data exploration to understand who our product users are, how they get value out of Cohere, and where we can develop our product to bring greater value and simplify healthcare 
• Perform in-depth analysis of healthcare data coupled with data from product and other sources to independently design, develop, and deliver analytic deliverables that meet quality, cost and service objectives 
• Leveraging data from various sources, e.g., eligibility, medical, pharmacy claims, and data submitted by providers via the prior authorization process, working with Clinical Programs to analyze and simulate expected impact and ROI, e.g., medical expense, administrative cost, improved quality and outcomes 
• Present information using data visualization techniques and propose solutions and strategies to business challenges

Your background & requirements:

• 5+ years analytical experience at company where health outcomes were critical to the mission, preferably a healthcare analytics company or population health organization
• Proficient in current modeling approaches, standard scientific methods for intervention based analysis, trend identification, and data analytics 
• Strong experience using a variety of data mining/data analysis methods, utilizing a variety of analytic tools, building and implementing models, creating algorithms and running simulations 
• Experience with programming languages (Python, R, PySpark, Scala and/or Spark SQL)
• Strong interest and understanding of EMR data, Claims and SDOH data 
• Experience with data visualization tools such as Tableau and Kibana, preferred 
• MSc or higher degree in a data science/ analytics, statistics, mathematics related field
• Experience with Amazon AWS cloud platform 
• Experience with ElasticSearch 
• Experience with graph database preferred

We can’t wait to learn more about you and meet you at Cohere Health!

Equal Opportunity Statement: 

Cohere Health is an Equal Opportunity Employer. We are committed to fostering an environment of mutual respect where equal employment opportunities are available to all.  To us, it’s personal.

The salary range for this position is $120,000 to $145,000 annually; as part of a total benefits package which includes health insurance, 401k and bonus. In accordance with state applicable laws, Cohere is required to provide a reasonable estimate of the compensation range for this role. Individual pay decisions are ultimately based on a number of factors, including but not limited to qualifications for the role, experience level, skillset, and internal alignment.

#LI-Remote

#BI-Remote

LivePerson (NASDAQ: LPSN) is the global leader in enterprise conversations. Hundreds of the world’s leading brands — including HSBC, Chipotle, and Virgin Media — use our award-winning Conversational Cloud platform to connect with millions of consumers. We power nearly a billion conversational interactions every month, providing a uniquely rich data set and safety tools to unlock the power of Conversational AI for better customer experiences.  

At LivePerson, we foster an inclusive workplace culture that encourages meaningful connection, collaboration, and innovation. Everyone is invited to ask questions, actively seek new ways to achieve success and reach their full potential. We are continually looking for ways to improve our products and make things better. This means spotting opportunities, solving ambiguities, and seeking effective solutions to the problems our customers care about. 

Overview:

In this role as SDET level II, you will be a highly contributing member of a core engineering team working to build the LivePerson products offering from the ground up and expertly integrating it into the existing LivePerson offering. We are looking for a SDET II to develop and execute exploratory and automated tests to ensure product quality. The responsibilities include understanding system requirements, designing and implementing tests and in some cases debugging and defining corrective actions. This also includes creating a test framework and/or integrating with other test frameworks. You will also review system requirements and track quality assurance metrics (e.g. defect densities and open defect counts.)

You will: 

• Review requirements, specifications, and technical design documents to provide timely and meaningful feedback
• Create detailed, comprehensive, and well-structured test plans and test cases
• Create System, Resiliency and Performance verification test plans and test cases
• Estimate, prioritize, plan and coordinate testing activities
• Design, implement develop and execute automation scripts using open source tools
• Identify, record, document thoroughly and track bugs
• Perform thorough regression testing when bugs are resolved
• Develop and apply testing processes for new and existing products to meet client needs
• Liaise with internal teams (e.g. developers and product managers) to identify system requirements
• Monitor debugging process results
• Investigate the causes of non-conforming software and train users to implement solutions
• Track quality assurance metrics, like defect densities and open defect counts
• Stay up to date with new testing tools and test strategies

You have:

• 4+ Years of industry experience
• BS/MS degree in Computer Science, Engineering, or a related subject
• Proven work experience in software quality assurance
• Good knowledge of software QA methodologies, tools and processes
• Must have Programming skills in Java, Python, JavaScript or TypeScript.
• Relational or non relational databases experience, including MySQL and Cassandra.
• Self-starter, with ability to perform QA Duties with minimal supervision.
• Experience testing REST based APIs
• Experience in writing clear, concise, and comprehensive test plans and test cases
• Experience  inAutomation Framework (Selenium GRID, PlayWright, PyTest)
• Experience is QA automation tools, frameworks, and libraries
• Hands-on experience with both white box and black box testing
• Experience working with AWSand Amazon Connect is a plus.
• Hands-on experience with automated testing tools and libraries (TestNG)
• Experience working in an Agile/Scrum development process
• Experience with performance, resiliency and/or security testing is a plus
• Experience working with Chaos Monkey, JMeter is a plus
• Knowledge of CI/CD and experience working with Jenkins or similar tools.
• Strong preference to candidates with experience testing integration of IVR, telephony, CRM, or CTI applications.
• Excellent Analytical Skills with detailed understanding of SDLC especially with Agile development methodology
• Experience with Kafka and Elasticsearch is huge plus
• Understands process and sees value in automation and efficiency.
• Strong problem solving experience being able to come up with solutions including collaborating with 3rd party engineering teams.

Benefits: 

• Health: medical, dental, and vision
• Time away: vacation and holidays
• Development: Generous tuition reimbursement and access to internal professional development resources.
• Equal opportunity employer
• #LI-Remote

Why you’ll love working here: 

As leaders in enterprise customer conversations, we celebrate diversity, empowering our team to forge impactful conversations globally. LivePerson is a place where uniqueness is embraced, growth is constant, and everyone is empowered to create their own success. And, we're very proud to have earned recognition from Fast Company, Newsweek, and BuiltIn for being a top innovative, beloved, and remote-friendly workplace. 

Belonging at LivePerson:

We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local law.

We are committed to the accessibility needs of applicants and employees. We provide reasonable accommodations to job applicants with physical or mental disabilities. Applicants with a disability who require reasonable accommodation for any part of the application or hiring process should inform their recruiting contact upon initial connection. 

LivePerson (NASDAQ: LPSN) is the global leader in enterprise conversations. Hundreds of the world’s leading brands — including HSBC, Chipotle, and Virgin Media — use our award-winning Conversational Cloud platform to connect with millions of consumers. We power nearly a billion conversational interactions every month, providing a uniquely rich data set and safety tools to unlock the power of Conversational AI for better customer experiences.  

At LivePerson, we foster an inclusive workplace culture that encourages meaningful connection, collaboration, and innovation. Everyone is invited to ask questions, actively seek new ways to achieve success and reach their full potential. We are continually looking for ways to improve our products and make things better. This means spotting opportunities, solving ambiguities, and seeking effective solutions to the problems our customers care about. 

 
Overview:

LivePerson is looking for a Devops engineer for the GPT (Global Product & Technology) Division. You will be part of the LiverPerson SRE team building and managing highly available, distributed systems. You will have the opportunity to be part of a strong team and enjoy the work environment of a start-up, with a robust product and the benefits of a leading company in its field.

You will: 

• Ensure product high uptime and reliability 24x7.
• Manage Linux servers in a multi-cloud environment
• Manage high availability Kubernetes resources using Helm charts
• Assist with deploying upgrades and patches using Chef/Ansible/Puppet/Helm
• Monitoring and troubleshooting warnings and alerts related to the reporting platform’s performance
• Develop monitoring resources and alerting systems such as Grafana, Prometheus, Kibana, DataDog and PagerDuty
• Coordinate with DBA and developers to manage SQL and NOSQL database systems, including MongoDB, ElasticSearch, Postgres, MySQL and others
• Managing message bus systems such as Kafka and Pulsar
• Build and maintain CI/CD pipelines using Jenkins/Gitlab/Teamcity

You have:

• Minimum 3+ years of experience of managing cloud based production environment (AWS, GCP, Azure, etc)
• Highly experienced working in the Linux environment, good scripting in Bash / Python.
• Highly experienced working configuration management systems like OpsCode Chef, Ansible, Puppet,  etc.
• Strong experience in Terraform, CloudFormation or other IAC
• Experienced in SQL, including DDL and complex queries
• Experienced working in the Kubernetes platform
• Experience working in a microservices architecture using a message bus
• Good knowledge of CI/CD pipelines orchestrators like TeamCity, Jenkins, Gitlab
• Ability to integrate security best practices into the SRE workflow.
• Highly motivated and independent.
• Team player and excellent interpersonal Skills.
• Excellent written and verbal communication skills.
• BS in Computer Science or a related field, or equivalent work experience.
• A strong background in cloud, network and application security and compliance
• Experience with GPT or other LLMs a strong advantage

Benefits:

• Health: medical, dental, and vision
• Time away: vacation and holidays
• Development: Generous tuition reimbursement and access to internal professional development resources
• Equal opportunity employer
• #LI-Remote

Why you’ll love working here: 

As leaders in enterprise customer conversations, we celebrate diversity, empowering our team to forge impactful conversations globally. LivePerson is a place where uniqueness is embraced, growth is constant, and everyone is empowered to create their own success. And, we're very proud to have earned recognition from Fast Company, Newsweek, and BuiltIn for being a top innovative, beloved, and remote-friendly workplace. 

Belonging at LivePerson:

We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local law.

We are committed to the accessibility needs of applicants and employees. We provide reasonable accommodations to job applicants with physical or mental disabilities. Applicants with a disability who require reasonable accommodation for any part of the application or hiring process should inform their recruiting contact upon initial connection.

 LivePerson (NASDAQ: LPSN) is the global leader in enterprise conversations. Hundreds of the world’s leading brands — including HSBC, Chipotle, and Virgin Media — use our award-winning Conversational Cloud platform to connect with millions of consumers. We power nearly a billion conversational interactions every month, providing a uniquely rich data set and safety tools to unlock the power of Conversational AI for better customer experiences.  

At LivePerson, we foster an inclusive workplace culture that encourages meaningful connection, collaboration, and innovation. Everyone is invited to ask questions, actively seek new ways to achieve success and reach their full potential. We are continually looking for ways to improve our products and make things better. This means spotting opportunities, solving ambiguities, and seeking effective solutions to the problems our customers care about. 

 Overview:

The Messaging team consists of mission-critical services that enable messaging and conversations at scale. We are the heart of LivePerson’s offering with at least 99.999% (five-nines) SLA for internal and external stakeholders. This high standard underscores our commitment to excellence and reliability.

You will: 

As part of the Messaging team you will work on:

• High-Performance Systems: Developing and optimizing services that handle billions of messages and conversations, ensuring low latency and high throughput.
• Horizontal Scaling: Designing and implementing horizontally scaled, stateless container architectures running on Kubernetes, leveraging technologies like Redis.
• Cloud Migration: Leading the transition from on-premises infrastructure to Google Cloud Platform (GCP), aiming to reduce hardware footprint and enhance scalability.
• Agent Routing and Lifecycle Management: Managing the lifecycle of conversations, including agent and bot assignments, surveys, and reporting events.
• Reliability & Availability: Implementing best practices for reduced MTTR and achieving five SLAs by proactive monitoring, incident management, and performance tuning.
• Hands-on coding:Solving complex engineering problems at scale and producing well-documented code that is easier to understand.
• Collaboration: Working bottom-to-bottom, dealing with stakeholders, and mentoring thriving engineers.

Our team thrives on collaboration, innovation, and a shared commitment to delivering world-class messaging solutions.

You have:

• 3+ years of experience working as a Staff or Principal engineer on mission-critical, high-frequency systems, in a product-driven environment.
• 6-8+ years of experience with large-scale distributed microservices architecture.
• In-depth knowledge of the Public and Private Clouds.
• Working proficiency in English - crisp communication skills to collaborate with globally distributed teams.
• Ability to tell stories, lead by example, mentor fellow engineers, and can-do attitude.
• A bachelor’s degree (or higher) in computer science or a related discipline would be a plus.

Some of the technologies we're using:

• Java (8/11/17), JavaScript, TypeScript
• Spring, Spring Boot, and Quarkus
• GraphQL and gRPC
• Docker, Kubernetes, and Puppet
• Apache Kafka, Google Pub/sub, Redis, Hazelcast
• MySQL, Couchbase, Cassandra, Elasticsearch
• Microservices, event-driven architecture
• Hybrid cloud infrastructure (GCP and On-Premises)
• Vault, OAuth2.0 Provider, and much more

Benefits: 

• Time away: Vacation, public holidays and care days.
• Financial: Pension, deferred pension and ESPP.
• Family: Parental leave.
• Development:  Generous tuition reimbursement and access to internal professional development resources.
• Additional: Exclusive perks and discounts.

Why you’ll love working here: 

As leaders in enterprise customer conversations, we celebrate diversity, empowering our team to forge impactful conversations globally. LivePerson is a place where uniqueness is embraced, growth is constant, and everyone is empowered to create their own success. And, we're very proud to have earned recognition from Fast Company, Newsweek, and BuiltIn for being a top innovative, beloved, and remote-friendly workplace. 

Belonging at LivePerson:

We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local law.

We are committed to the accessibility needs of applicants and employees. We provide reasonable accommodations to job applicants with physical or mental disabilities. Applicants with a disability who require reasonable accommodation for any part of the application or hiring process should inform their recruiting contact upon initial connection.

 LivePerson (NASDAQ: LPSN) is the global leader in enterprise conversations. Hundreds of the world’s leading brands — including HSBC, Chipotle, and Virgin Media — use our award-winning Conversational Cloud platform to connect with millions of consumers. We power nearly a billion conversational interactions every month, providing a uniquely rich data set and safety tools to unlock the power of Conversational AI for better customer experiences.  

At LivePerson, we foster an inclusive workplace culture that encourages meaningful connection, collaboration, and innovation. Everyone is invited to ask questions, actively seek new ways to achieve success and reach their full potential. We are continually looking for ways to improve our products and make things better. This means spotting opportunities, solving ambiguities, and seeking effective solutions to the problems our customers care about.  

Overview:

In this role as SDET level II, you will be a highly contributing member of a core engineering team working to build the LivePerson products offering from the ground up and expertly integrating it into the existing LivePerson offering. We are looking for an SDET IIto develop and execute exploratory and automated tests to ensure product quality. The responsibilities include understanding system requirements, designing and implementing tests and in some cases debugging and defining corrective actions. This also includes creating a test framework and/or integrating with other test frameworks. You will also review system requirements and track quality assurance metrics (e.g. defect densities and open defect counts.)

You will: 

• Review requirements, specifications, and technical design documents to provide timely and meaningful feedback
• Create detailed, comprehensive, and well-structured test plans and test cases
• Create System, Resiliency and Performance verification test plans and test cases
• Estimate, prioritize, plan and coordinate testing activities
• Design, implement develop and execute automation scripts using open source tools
• Identify, record, document thoroughly and track bugs
• Perform thorough regression testing when bugs are resolved
• Develop and apply testing processes for new and existing products to meet client needs
• Liaise with internal teams (e.g. developers and product managers) to identify system requirements
• Monitor debugging process results
• Investigate the causes of non-conforming software and train users to implement solutions
• Track quality assurance metrics, like defect densities and open defect counts
• Stay up to date with new testing tools and test strategies

You have:

• 4+ Years QA experience
• BS/MS degree in Computer Science, Engineering, or a related subject
• Proven work experience in software quality assurance
• Good knowledge of software QA methodologies, tools and processes
• Must have Programming skills in Java, Python, JavaScript or TypeScript.
• Relational or non relational databases experience, including MySQL and Cassandra.
• Self-starter, with ability to perform QA Duties with minimal supervision.
• Experience testing REST based API’s
• Experience in writing clear, concise, and comprehensive test plans and test cases
• Experience  inAutomation Framework (Cypress, PlayWright, PyTest)
• Experience is QA automation tools, frameworks, and libraries
• Hands-on experience with both white box and black box testing
• Hands-on experience with automated testing tools and libraries (TestNG)
• Experience working in an Agile/Scrum development process
• Experience with performance, resiliency and/or security testing is a plus
• Experience working with Chaos Monkey, JMeter is a plus
• Knowledge of CI/CD and experience working with Jenkins or similar tools.
• Strong preference to candidates with experience testing integration of telephony, CRM, or CTI applications
• Experience working with Google Cloud Platform, AWS, or Microsoft Azure
• Excellent Analytical Skills with detailed understanding of SDLC especially with Agile development methodology
• Experience with Kafka and Elasticsearch is huge plus
• Understands process and sees value in automation and efficiency
• Strong problem solving experience being able to come up with solutions including collaborating with 3rd party engineering teams.

Benefits: 

• Health: medical, dental, vision and wellbeing.
• Time away: 15 days PTO, Public holidays as well 5 care days and 10 sick days.
• Financial: ESPP, Basic life and AD&D insurance, long-term and short-term disability
• Family: parental leave, maternity support, fertility services.
• Development: Generous tuition reimbursement and access to internal professional development resources.
• Additional: Health Service Navigator, Counseling Services & resources to help you and your family maintain overall good health and wellness
• #LI-Remote

Why you’ll love working here: 

As leaders in enterprise customer conversations, we celebrate diversity, empowering our team to forge impactful conversations globally. LivePerson is a place where uniqueness is embraced, growth is constant, and everyone is empowered to create their own success. And, we're very proud to have earned recognition from Fast Company, Newsweek, and BuiltIn for being a top innovative, beloved, and remote-friendly workplace. 

Belonging at LivePerson:

We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local law.

We are committed to the accessibility needs of applicants and employees. We provide reasonable accommodations to job applicants with physical or mental disabilities. Applicants with a disability who require reasonable accommodation for any part of the application or hiring process should inform their recruiting contact upon initial connection.

LivePerson (NASDAQ: LPSN) is the global leader in enterprise conversations. Hundreds of the world’s leading brands — including HSBC, Chipotle, and Virgin Media — use our award-winning Conversational Cloud platform to connect with millions of consumers. We power nearly a billion conversational interactions every month, providing a uniquely rich data set and safety tools to unlock the power of Conversational AI for better customer experiences.

At LivePerson, we foster an inclusive workplace culture that encourages meaningful connection, collaboration, and innovation. Everyone is invited to ask questions, actively seek new ways to achieve success, nd reach their full potential. We are continually looking for ways to improve our products and make things better. This means spotting opportunities, solving ambiguities, and seeking effective solutions to the problems our customers care about.

Overview

LivePerson Tenfold is a state-of-the-art, born-in-the-cloud SaaS offering. Our Cloud platform is a multi-tenanted solution hosted on GCP using a modern technology stack. Most of our cloud software is deployed as microservices written in Node.JS on top of a NoSQL DB stack (MongoDB, Firebase, ElasticSearch). Our telephony connector layer is a mixture of ASP/.Net and Java code.

The customer facing app is written in TypeScript using the modern Angular framework. It is deployed in several different contexts including as a Chrome extension, Electron desktop applications for both Windows and Mac, and embedded in a number of CRMs (including Salesforce) in an iFrame.

You will be working directly with the customer facing application. As a Software Developer you will build components of the LivePerson Tenfold product with a focus on stability and innovation. You will be adding new features, creating new APIs, and working to delight our customers.

You Will

• Architect, Design and implement business software and underlying APIs
• Work with Product Management to create delightful user experiences
• Create platform-independent code that can be run on multi-browser, multi-OS environments
• Play a critical role in all architecture, coding, testing, and deployment decisions.
• Produce engineering specifications, delivery estimates, and implement solutions based on product requirements.
• Provide technical documentation for the solutions that you implement
• Collaborate with peers on specifications, code reviews, and testing.
• Write unit and automated end-to-end tests to improve code quality and maximize code coverage for new and existing features.
• Meet KPIs for engineering team and be responsible for them on a weekly basis
• Communicating with customers and partners to be able to provide business value and engineering value to the problems at hand. 
• Participate in daily standups, sprint planning sessions, grooming sessions, and retrospectives.

You Have

• 8+ years of Software development experience.
• Experience writing code with TypeScript, Javascript, Node.js or equivalent frameworks.
• Experience building applications using MongoDB.
• Experience with data aggregation models for multiple data sources.
• Experience building Enterprise class Multi-tenant SaaS application platform
• Experience working with Google Cloud Platform, AWS, or Microsoft Azure.
• Experience with frameworks like Jest, Mocha, or Nock.
• Experience instrumenting code for gathering production performance metrics.
• Experience with Agile development methodology. 
• Preference to candidates with experience integrating telephony, CRM, or CTI applications.
• Preference to candidates with MEAN stack experience.
• Ability to work independently with minimal supervision.

Benefits

• Health: Medical, Dental, and Vision
• Time away: Vacation and holidays
• Development: Generous tuition reimbursement and access to internal professional development resources.
• Equal opportunity employer

Why You’ll Love Working Here

As leaders in enterprise customer conversations, we celebrate diversity, empowering our team to forge impactful conversations globally. LivePerson is a place where uniqueness is embraced, growth is constant, and everyone is empowered to create their own success. And, we're very proud to have earned recognition from Fast Company, Newsweek, and BuiltIn for being a top innovative, beloved, and remote-friendly workplace.

Belonging At LivePerson
We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local law.

We are committed to the accessibility needs of applicants and employees. We provide reasonable accommodations to job applicants with physical or mental disabilities. Applicants with a disability who require reasonable accommodation for any part of the application or hiring process should inform their recruiting contact upon initial connection.