Nextiva is currently seeking bright and talented individual for a Platform Engineering Managerposition to join our expanding voice platform engineering team. The position is responsible for managing and leading a team of high-performing platform, DevOps and voice engineers, focused on the integration, supportability, and engineering of voice platforms. This role has a strong focus around supporting the software development organizations, interacting with, and providing systems too, in addition to co-joining on the CI/CD process of delivering carrier grade voice quality systems to our customers.  A commitment to collaborative problem solving, delivery and execution excellence, and solid procedural frameworks is essential.  The candidate must be self-driven, highly motivated, have a sharp eye and attention to detail, responds quickly when needed, and has sound decision making skills. 

 As aPlatformEngineering Manager, your team willassistin the developmentandimplementationof automating the build process, tooling needs for running platform operations,and developing automationtestingforquality assurance of delivered platforms.Youwillassistin the design and execution of project starts,facilitateand drive project milestones,provide logistical input for tactical planning and execution,allocatingstaffing resourcesand deliverables. 

The responsibilities of aPlatformEngineering Managerrange from: workingwithsenior level leaders, product managers, program/project managers, and other stakeholders to implement and deploycloud basedrelatedtechnology platforms. You lead a team thatwill develop and define the software frameworks for tooling and automation,build andassistoperations teams in building,integrating observability tools, and engineering support of internal teams. 

Key Responsibilities 

• Lead and organize the team to meet core engineering schedules / technical roadmaps and commitments to ensure that they deliver the highest value
• Participate inandfacilitateaspects of quarterly planning, refinement, milestones, and KPI’s
• Plan andallocateresources in teams to meet expectations on medium and long-term roadmaps
• Facilitate the development cycle of engineering tooling and automation codebase andframework
• Support leadershipinlife cycle management and strategic planning
• Management of large-scale distributed systemsincluding life cycle, deploymentlogistics, and management information base
• Define, implement, andmaintainengineering schedules
• Define and build reoccurring project templates tooptimizeworkflows and efficiencies
• Managing the day-to-day operations of the teamandresolvingconflicts between project delivery times
• Facilitate development and knowledge sharing processes, personal growth within the team
• Establish and enhance metrics, process, workflows, and engineering documentation
• Help to attract andretaina team of highly skilled Engineering professionals that are well aligned in their understanding of both company and departmentalobjectives, direct and evaluate their work, and provide feedback and guidance to ensure skillsremainrelevant
• Continuously improve how the team functions and delivers maintenance andcapacity
• Supporting agent for incidents and escalations to thePlatformOperations team
• Supporting agent for peer reviewing change requests and related Change Management questions

 Qualifications 

• At least 3+ years of technical leadership role, with 2 years’ experience in people management role, with 6+ years in systems and platform engineering technical roles
• A software development and operational background with experience in real-time communications voice infrastructure including mobility; preferred knowledge of FreeSWITCH, Kamailio and Coturn
• Solid understanding of public cloud space (GCP preferred) infrastructure, security compliance, IaC, build and deployment methodologies
• Solid understanding scripting languages like Terraform, Ansible, JavaScript and Python
• Solid understanding of CI/CD and distributed architectures, ability to read and troubleshoot Java code base
• Solid knowledge of WebRTC and VoIP related to protocols and architecture 
• Strong systems reliability engineering including capacity planning, performance, scalability and life cycle management
• Solid SRE best practices, including reliability, monitoring, availability, and incident response
• Demonstrate sound judgment in problem solving, identification, troubleshooting and solutions
• Strong analytical and organizational skills, with attention to detail
• Demonstrate strong verbal and written communication skills
• Ability to multi-task, prioritizing multiple objectives and initiatives
• Able to work in a team environment and with a diverse group
• Flexibility in working times with Nextiva international employee base

Competencies

• Organization, Time Management & Prioritization- Focuses on key priorities; plans, organizes, schedules and executes on tasks and projects in an efficient and productive manner. 
• Solutions-oriented- Leverages tools and resources around them; scopes out what is needed for each assignment or work activity, while identifying and making appropriate use of people and other organizational resources/tools that can be leveraged. 
• Communication Skills - Expresses themselves using clear, effective and efficient language. Listens patiently and attentively. Adapts to the purpose of the communication with appropriate style, substance, detail, confidence and channel. Possess the ability to manage multiple channels of communication simultaneously; phone, email, tickets, and chat. 
• Product & Position Knowledge - Displays specialized and/or in-depth skills, knowledge or judgement and can confidently bring to bear domain knowledge and experience. 
• Documentation – Clearly organizes and presents documentation to communicate engineering principles, procedures, processes, and visuals using software tools; web-based collaboration diagrams, text editors, presentation, and configuration repositories. 
• Core Technology and Industry Knowledge –Ability to analyze and document core architecture against systems engineering best practices, with advanced problem isolation and analysis on system platforms. 

Typical Office Environment:Requires extensive sitting with periodic standing and walking. May be required to lift up to 35 pounds unassisted. May be required to lift over 35 pounds using assistive device and/or team lift. Requires significant use of personal computer, phone and general office equipment. Needs adequate visual acuity, ability to grasp and handle objects. Needs ability to communicate effectively through reading, writing, and speaking in person or on telephone. 

Nextiva Core Competencies / DNA:

• Drives Results:  The successful candidate will be action oriented, with a passion for solving problems.  They will bring clarity and simplicity to ambiguous situations.  This individual will challenge the status quo; asking what we can do differently and finding ways to create and build more success.  They are a change agent, prepared to lead and drive changes as we transform. 
• Critical Thinker:  The successful candidate is fact based and data driven, able to understand and articulate the “why,” identifying key drivers and learning from the past.  They are forward-thinking, anticipating problems before they arise.  They’ll recommend and action well thought out solutions, understanding the risks and dependencies. 
• Right Attitude:  The successful candidate will be team-oriented, collaborative and competitive with a winning mindset; they’re resilient and able to easily bounce back from setbacks.  They will be able to zoom in / out, willing to be hands-on to help solve important problems while being a motivating figure for the team along the way.  They will embrace a culture of service and learning with a focus on caring, supporting and respecting our customers and team members.

Total Rewards 

Our Total Rewards offerings are designed to allow Nexties to take care of themselves and their families so they can be their best, in and out of the office. 

Our compensation packages are tailored to each role and candidate's qualifications. We consider a wide range of factors, including skills, experience, training, and certifications, when determining compensation. We aim to offer competitive salaries or wages that reflect the value you bring to our team. Depending on the position, compensation may include base salary and/or hourly wages, incentives, or bonuses. 

The expected hiring range is $115,000 - $204,400. A different level in the job hierarchy may apply to a specific candidate, resulting in a different hiring range. 

• Health ???? - Multiple health plan options to suit your needs, including medical, dental, vision, and telemedicine coverage 
• Insurance ???? -Life, disability, and supplemental indemnity plans 
• Work-Life Balance ⚖️- Flexible Time Off (FTO) for salaried employees, PTO for hourly employees, Paid Sick Time (PST), paid parental bonding leave, and paid holidays 
• Financial Security ????- 401(k) with company match, Health Savings Accounts with company contributions, Dependent Care FSA 
• Wellness ????‍ - Employee Assistance Program and comprehensive wellness initiatives 
• Growth ???? - Access to ongoing learning and development opportunities and career advancement 

At Nextiva, we're committed to supporting our employees' health, well-being, and professional growth. Join us and build a rewarding career! 

Established in 2008 and headquartered in Scottsdale, Arizona, Nextiva secured $200M from Goldman Sachs in late 2021, valuing the company at $2.7B.To check out what’s going on at Nextiva, check us out on Instagram, Instagram (MX), YouTube, LinkedIn, and the Nextiva blog. 

Nextiva is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.Nextiva participates in the E-Verify Program where and as required by law. For additional information about E-Verify visit USCIS. 

#LI-RQ1 #LI-REMOTE

We are seeking a technically adept Manager of Automation Engineering to lead the development and optimization of automation solutions that drive developer productivity, enhance software quality, and reduce technical debt. This role is pivotal in implementing scalable frameworks, improving service-oriented architecture (SOA) practices, and enabling teams to measure and achieve excellence in delivery. The ideal candidate is passionate about empowering developers, improving engineering efficiency, being data driven, and fostering a culture of continuous improvement.

Addepar takes a market-based approach to pay. A successful candidate’s starting pay will be determined based on the role, job-related skills, experience, qualifications, work location, and market conditions. The range displayed on each job posting reflects the minimum and maximum target base salary for roles in Colorado, California, and New York. 

The current range for this role is $158,000 - $248,000 + bonus + equity + benefits.

Your recruiter can share more about the specific salary range for your preferred location during the hiring process. Additionally, these ranges reflect the base salary only, and do not include bonus, equity, or benefits.

Key Responsibilities:

1. Technical Leadership and Team Development:

• Lead and mentor a team of automation engineers, fostering technical innovation and career growth.
• Define and implement strategies for building and maintaining scalable automation frameworks.
• Build a team capable of supporting both developer enablement and quality assurance needs.

• Design and implement automation tools that streamline the SDLC, including test data generation, environment setup, and deployment pipelines.
• Integrate automation into CI/CD workflows to enable rapid feedback and seamless deployments.
• Drive the adoption of developer-first tools that reduce friction and accelerate the development process.
• Implement and maintain a centralized software catalog to improve discoverability, compliance, and reuse of automation tools and services.

• Identify and prioritize technical debt in automation frameworks and infrastructure.
• Modernize legacy systems and integrate them with contemporary tools and methodologies.
• Develop strategies to enhance maintainability, scalability, and performance of automation systems.
• Continuously evaluate emerging technologies and frameworks to enhance developer and quality enablement.

• Define and track metricsto evaluate delivery performance and identify improvement areas, e.g., DORA metrics - deployment frequency, lead time for changes, change failure rate, and mean time to recovery
• Drive robust test automation strategies to enhance reliability and ensure consistent quality across releases.
• Ensure comprehensive testing coverage, including functional, integration, and end-to-end tests, with an emphasis on SOA and microservices.

• Partner with engineering, DevOps, and architecture teams to align automation strategies with organizational goals.
• Collaborate on service integration testing, contract testing, and system-level quality initiatives.
• Facilitate discussions on tooling, best practices, and automation priorities across teams.

Required Qualifications:

• Proven experience managing or leading technical teams in automation engineering or developer enablement.
• Expertise in designing and implementing automation frameworks for SOA and microservices architectures.
• Strong programming skills in languages such as Python, Java, or JavaScript, with a focus on maintainability and scalability.
• Hands-on experience with CI/CD pipelines, infrastructure-as-code (IaC), and build automation tools (e.g., Jenkins, GitHub Actions, Terraform).
• In-depth understanding of service integration testing, contract testing, and system reliability testing.
• Demonstrated success in measuring and improving DORA metrics across teams.

Preferred Qualifications:

• Experience with cloud-native technologies and platforms (e.g., AWS).
• Familiarity with developer tooling and software cataloging tools and practices (e.g., Backstage, SonarQube, IDE plugin development)
• Expertise in pipeline technologies and practices, including CI/CD orchestration, artifact management, and automated rollbacks (e.g., Jenkins, GitHub Actions, ArgoCD, Artifactory)
• Proficiency with build tools and dependency management systems (e.g., Maven, Gradle, Bazel, npm, Yarn)
• Experience with containerization and orchestration tools (e.g., Docker, Kubernetes)
• Strong understanding of Agile and DevOps principles

The Role

Forward Deployed Engineers (FDEs) partner directly with key technical & strategic counterparts at Addepar's largest enterprise engagements. From building custom data integrations to extending platform capabilities; an FDE operates with the autonomy and ownership to drive ground-breaking change for Addepar's customers. As an FDE, you will work in small teams with minimal supervision to set priorities, lead client interactions, and be responsible for the end-to-end delivery of critically important projects.

Each engagement will take on a slightly different shape, providing a wide breadth of opportunities to solve complex technical challenges, explore new and emerging technologies, and most importantly deliver high value customer outcomes. As an FDE, you will be responsible for taking lessons learned and value gathered in the field and turning it into scalable and repeatable long term solutions. You will spend time collaborating with teams across Addepar's engineering and product organization; providing valuable insight to inform design strategy and contributing directly to the core product code base.

FDE operates as an extension of the platform rather than a services organization. This distinction allows FDE to partner with customers in a highly collaborative fashion with a focus on measurable outcomes, rather than billable hours. You will partner with other members of the FDE team to continuously evaluate the dynamic landscape of opportunities, strategic priorities, and commitments - ensuring that the team is always focused on solving the most important & impactful problems. 

Addepar takes a market-based approach to pay. A successful candidate’s starting pay will be determined based on the role, job-related skills, experience, qualifications, work location, and market conditions. The range displayed on each job posting reflects the minimum and maximum target base salary for roles in Colorado, California, and New York.

The current range for this role is $101,000 - $158,000 + bonus + equity + benefits.

Your recruiter can share more about the specific salary range for your preferred location during the hiring process. Additionally, these ranges reflect the base salary only, and do not include bonus, equity, or benefits.

Who You Are

• 2+ years experience as a professional Software Engineer
• Proficiency with one or more object-oriented programming language (Java and/or Python preferred) and/or compiled language (Go, Rust, Scala preferred)
• Experience building systems with Relational or NoSQL database storage
• BS+ in Computer Science, Software Engineering, Mathematics or other highly technical field paired with software industry experience.
• Ability to lead complex projects, relationships and timelines. Excels working in a cross disciplinary team/environment.
• (Plus) Experience in one or more strongly typed server side programming language (ex: Java, C++).
• (Plus) Experience with distribution storage & execution frameworks (ex. Arrow, Spark, Flink, Storm)

Position Name - Senior Software Engineer 

Location - Remote India 

Acquia is the open-source digital experience company. We provide the world's most ambitious brands with technology that allows them to embrace innovation and create customer moments that matter. At Acquia we believe in the power of community and collaboration - giving our customers the freedom to build tomorrow on their terms.

Headquartered in Boston, we have been named as one of North America’s fastest-growing software companies as reported by Deloitte and Inc. Magazine, and have been rated a leader by the analyst community and named one of the Best Places to Work by the Boston Business Journal. We are Acquia. We are building for the future of the web, and we want you to be a part of it.

About the team you will be on…

Acquia, is a Customer Data and Engagement Hub that provides enterprise consumer marketers the power to integrate customer data across digital, physical, and mobile channels, deliver customer analytics with predictive insights and 360-degree profiles, and engage customers at every touchpoint in order to maximize lifetime value. Currently, the CDP solution supports more than 150 brands worldwide. CDP leverages the latest technologies in big data, machine learning and data quality management to deliver an enterprise-grade, scalable and high-performance tool for its customers.

In this role you will:

• Lead a team of high performing engineers and deliver high quality code in an agile environment
• Design and develop high-quality server-side code (API and microservices)
• Contribute to the technical architecture of Acquia marketing cloud codebase
• Collaborate with other engineering team leads
• Collaborate across the other disciplines in the organization (professional services, sales consultants, product management, executive management)

Skills and qualifications:

• Bachelor’s degree in Computer Science, Mathematics, Statistics, or related field
• 2-4 years of experience in high volume data pipelines - e.g. Kafka, Spark, Hive, Snowflake, Flink
• 5+ years of hands on JAVA software development and SQL experience
• Experience with Agile (eg Scrum) and test driven development
• Experience with Continuous Integration (CI) and Continuous Delivery (CD)
• Expertise in Data Structures, Algorithms and Concurrency
• Strong SQL expertise
• Experience with Relational Databases (e.g. Oracle, MySQL) and/or NoSQL databases (eg HBase, MongoDB)

Additional Advantages:

• Experience with Kappa Architecture
• Experience with Data Lakes, Data Catalogs or Metadata Management
• Experience building Microservices and APIs
• Experience with Amazon Web Service (EC2, S3) or Google Cloud or Azur
• Experience with big data analytics or real time analytics solutions
• Contributing to an open source community

Acquia is proud to provide best-in-class benefits to help our employees and their families maintain a healthy body and mind. Core Benefits include: competitive healthcare coverage, wellness programs, take it when you need it time off, parental leave, recognition programs, and much more!

Individuals seeking employment at Acquia are considered without regard to race, color, religion, caste, creed, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation. Whatever you answer will not be considered in the hiring process or thereafter.

Job Title : Staff Software Engineer 

About Us

Acquia is an open digital experience company. We provide the world's most ambitious brands with technology that allows them to embrace innovation and create customer moments that matter. At Acquia we believe in the power of community and collaboration - giving our customers the freedom to build tomorrow on their terms.

Headquartered in Boston, we have been named as one of North America’s fastest growing software companies as reported by Deloitte and Inc. Magazine, and have been rated a leader by the analyst community and named one of the Best Places to Work by the Boston Business Journal. We are Acquia. We are building for the future of the web, and we want you to be a part of it.

Role Overview

Acquia is seeking a Staff Software Engineer to join our AI Services team focused on building Application and APIs around AI which can be leveraged by other teams and Acquia Productto enhance the value of the overall digital experience platform (DXP). We thrive on innovation, collaboration, and an agile mindset and processes. An ability to quickly prototype, learn, and iterate on concepts is critical for this role.

The AI Services team is part of Foundation Services group and builds product offerings on top of Foundation Infrastructureservices.

Key Responsibilities

• Work with Product, Engineering and Architecture teams to gather requirements and identify opportunities to add value by extending existing AI services or building new ones.
• Draft RFCs and propose solution design. Lead discussions with other stakeholders to get reviews, reach a consensus and approvals. 
• Break complex problems in smaller manageable units. Contribute in coding, PR reviews, documentation, and automated tests that deliver on Sprint goals.
• Ensure compliance requirements, CICD, coding, operations, security best practices are followed.
• Participate in experimentation and prototype building in a collaborative environment, iterating on concepts based on feedback
• Contribute as needed to the core architectural platform and libraries used by all teams in the interest of the stability, robustness, cost effectiveness, and performance of consuming applications and services.
• Work with Engineering leadership to design and document a technical vision for the team that will produce stable, competitive products in the marketplace.
• Encourage a culture of observability by ensuring logging and monitoring of applications and services is being configured appropriately to provide visibility into system performance consistent with SLIs/SLOs/SLAs and enable effective troubleshooting
• Address security vulnerabilities as needed
• Work with your team to understand and implement R&D Standards.

Mentor and train other team members on important technical topics through team meetings, pair programming, lunch 'n learns, etc. as needed.

• Collaborate with the architecture team to ensure the platform we are building is consistent with the overarching architectural goals at Acquia
• Ensure software systems comply with contractual RTO and RPO requirements

Preferred Qualifications

You will be successful if you:

• Are a continuous learner who is able learn through online trainings, books and podcasts as the AI landscape is rapidly evolving
• Are comfortable with ambiguity and working in a fast-paced environment 
• Balance critical thinking with creative problem-solving 
• Make informed decisions, balancing quantitative and qualitative reasoning
• Have the ability to drive desired customer outcomes by learning and understanding the problems being solved.

Requirements

• 8+ years of relevant experience
• Experience working with Python, Java, Vector database and SQL
• Base knowledge of machine learning: non-generative ML models, LLMs and data embeddings
• Experience writing and consuming REST APIs

Experience managing applications in a kubernetes environment

• Experience with Git

Experience working with any cloud platform AWS/ Azure/ GCP

• Experience working with CI/CD tools (i.e. Jenkins)
• Experience writing automated test
• Ability to learn and adapt to new technologies quickly and become productive in their use
• Working knowledge of software design principles and programming languages and frameworks in use
• Strong knowledge of software development security principles, concepts and best practices
• Strong understanding of software architecture and the tradeoffs between different architectural patterns
  
  

Nice to have…

• Experience working with Snowflake
• Experience writing SaaS applications in a distributed microservice ecosystem
• Experience working with Elasticsearch or other NoSQL data stores
• Experience with PHP and Drupal
• Experience working with Gradle 
• Nice to have experience in RAG (Retrieval-Augmented Generation)

Personal Attributes

• Excellent communication skills and the ability to work collaboratively in a team environment.
• Strong attention to detail and a commitment to quality.
• Ability to manage multiple tasks efficiently and quickly adapt to new technologies.
• A passion for continuous learning and personal growth, especially through online training, books, and podcasts, to keep pace with the rapidly evolving AI landscape.
• Comfortable with ambiguity and capable of thriving in a fast-paced environment.
• Balance critical thinking with creative problem-solving and make informed decisions using both quantitative and qualitative reasoning.

Why Acquia Support?

A genuinely fun place to work. We're a tight-knit team with a lot of energy and opportunities to work collaboratively with others, both in Support and across Acquia to improve our offerings and customer experiences.We're not a call center. Acquia is looking for engineers, not someone to just answer the phone. We provide opportunities to constantly learn and grow your technical skills while solving sophisticated challenges involving cloud technology.When we say work/life balance, we mean it. Paid quarterly on-call, and a liberal vacation policy mean a role where you can have a life, not just a job you can live with.

Acquia is proud to provide best-in-class benefits to help our employees and their families maintain a healthy body and mind. Core Benefits include: competitive healthcare coverage, wellness programs, take it when you need it time off, parental leave, recognition programs, and much more!
Individuals seeking employment at Acquia are considered without regard to race, color, religion, caste, creed, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation. Whatever you answer will not be considered in the hiring process or thereafter.

About Life360

Life360’s mission is to keep people close to the ones they love. Our category-leading mobile app and Tile tracking devices empower members to protect the people, pets, and things they care about most with a range of services, including location sharing, safe driver reports, and crash detection with emergency dispatch. Life360 serves approximately 77 million monthly active users (MAU), as of November 2024,  across more than 170 countries.

Life360 delivers peace of mind and enhances everyday family life with seamless coordination for all the moments that matter, big and small. By continuing to innovate and deliver for our customers, we have become a household name and the must-have mobile-based membership for families (and those friends that basically are family). 

Life360 has more than 500 (and growing!) remote-first employees. For more information, please visit life360.com.

Life360 is a Remote First company, which means a remote work environment will be the primary experience for all employees. All positions, unless otherwise specified, can be performed remotely (within the US and Canada) regardless of any specified location above. 

About The Team

The Horizons team at Life360 is responsible for building the infrastructure that powers the experience for millions of families worldwide. We focus on creating resilient, scalable systems and services that enable seamless coordination for everyday life. The team plays a critical role in driving the technical strategy behind product offerings, platform infrastructure, and a comprehensive developer platform with both internal and external partners and developer ecosystems.

About the Job

We’re hiring a Staff Cloud Engineer to join our team and play a pivotal role in establishing several new teams in the EMEA region. This position offers an exciting opportunity to shape the foundation of a growing global engineering organization while driving impactful technical direction. In this role, you will provide technical leadership, mentorship, and guidance to engineers across multiple teams. You will work closely with Engineering Managers, the Director of Engineering, and other Staff Engineers to define and execute the technical direction for our teams. 

The US based salary range for this position is $157,500 to $232,000. The Canadian based salary range is 194,500 to 229,500 CAD. We take into consideration an individual's background and experience in determining final salary- therefore, base pay offered may vary considerably depending on geographic location, job-related knowledge, skills, and experience. The compensation package includes a wide range of medical, dental, vision, financial, and other benefits, as well as equity.

What You’ll Do

• Providing technical leadership, mentorship, and guidance to engineers across multiple teams.
• Partnering with the Engineering Manager to interview and onboard top talent for the EMEA-based teams.
• Collaborating closely with Engineering Managers, Director of Engineering, and Staff Engineers to define and execute the technical direction for various projects
• Ensuring effective communication and collaboration between multiple teams across regions and time zones.
• Being hands-on with writing code where needed to support teams and projects.

What We’re Looking For

• Bachelor's in Computer Science, Engineering, related field or equivalent practical experience
• 8+ years of experience programming in Java, PHP, Python, or other formal programming language 
• Expert level experience managing medium to large scale deployments on AWS (~5000 instances, 50+ accounts)
• Expert level experience with Infrastructure as code tools: Terraform, CloudFormation; config management/provisioning tools: Ansible, Chef, etc.
• Strong Kubernetes experience deploying and running at scale (10k+ containers)
• Strong Build / Automation / CI/CD experience
• Proficient in multi-threaded design and implementation
• Database knowledge is a plus to have
• Excellent interpersonal skills with a highly collaborative working style. Excellent verbal and written communication skills
• Ideally based out of the North America East Coast time zone to collaborate with teams across multiple regions.

Our Benefits

• Competitive pay and benefits
• Medical, dental, vision, life and disability insurance plans (100% paid for employees)
• 401(k) (or RRSP) plan with company matching program
• Mental Wellness Program & Employee Assistance Program (EAP) for mental well being
• Flexible PTO, with 13 companywide days off throughout the year
• Winter and Summer Week-long Synchronized Company Shutdowns
• Learning & Development programs
• Equipment, tools, and reimbursement support for a productive remote environment
• Free Life360 Platinum Membership for your preferred circle
• Free Tile Products

Life360 Values

Our company’s mission driven culture is guided by our shared values to create a trusted work environment where you can bring your authentic self to work and make a positive difference 

• Be a Good Person - We have a team of high integrity people you can trust. 
• Be Direct With Respect - We communicate directly, even when it’s hard.
• Members Before Metrics - We focus on building an exceptional experience for families. 
• High Intensity, High Impact - We do whatever it takes to get the job done. 

Our Commitment to Diversity

We believe that different ideas, perspectives and backgrounds create a stronger and more creative work environment that delivers better results. Together, we continue to build an inclusive culture that encourages, supports, and celebrates the diverse voices of our employees. It fuels our innovation and connects us closer to our customers and the communities we serve. We strive to create a workplace that reflects the communities we serve and where everyone feels empowered to bring their authentic best selves to work.

We are an equal opportunity employer and value diversity at Life360. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status or any legally protected status.  

We encourage people of all backgrounds to apply. We believe that a diversity of perspectives and experiences create a foundation for the best ideas. Come join us in building something meaningful.Even if you don’t meet 100% of the below qualifications, you should still seriously consider applying!

 About SonderMind 

At SonderMind, we know that therapy works. SonderMind provides accessible, personalized mental healthcare that produces high-quality outcomes for patients. SonderMind's individualized approach to care starts with using innovative technology to help people not just find a therapist, but find the right, in-network therapist for them, should they choose to use their insurance. From there, SonderMind's clinicians are committed to delivering best-in-class care to all patients by focusing on high-quality clinical outcomes. To enable our clinicians to thrive, SonderMind defines care expectations while providing tools such as clinical note-taking, secure telehealth capabilities, outcome measurement, messaging, and direct booking.

To follow the latest SonderMind news, get to know our clients, and learn about what it’s like to work at SonderMind, you can follow us on Instagram, Linkedin, and Twitter.

About the Role

In this role, you will be responsible for designing, building, and managing the information infrastructure systems used to collect, store, process, and distribute data. You will also be tasked with transforming data into a format that can be easily analyzed. You will work closely with data engineers on data architectures and with data scientists and business analysts to ensure they have the data necessary to complete their analyses and to provide production service support on the data and their transformation whenever needed.

Essential Functions

• Strategically design, construct, install, test, and maintain highly scalable data management systems that include distributed databases, data warehouses, and cloud storage, etc.
• Develop and maintain databases, data processing procedures, and pipelines
• Integrate new data management technologies and software engineering tools into existing structures
• Develop and implement processes for data mining, data modeling, and dataproduction
• Translate complex functional and technical requirements into detailed architecture, design, and high-performing software and applications
• Create custom software components and analytics applications in Python and SQL
• Troubleshoot data-related issues and perform root cause analysis to resolve them
• Manage overall pipeline orchestration
• Optimize data warehouse performance

What does success look like?

Success in this role will be measured by the seamless and efficient operations of our data infrastructure. This includes maintaining high availability, ensuring optimal performance, and implementing robust security measures. Achieving success will also involve proactive monitoring, timely issue resolution, and continuous improvements to our systems. The ideal outcome is a stable, scalable, and secure data environment that supports the organization's goals and enables data-driven decision-making. This includes minimal downtime, accurate and timely data delivery and the successful implementation of new technologies and tools. The individual will have demonstrated their ability to collaborate effectively to define solutions with both technical andnon-technical team members across data science, engineering, product and our core business functions. They will have made significant contributions to improving our data systems, whether through optimizing existing processes or developing innovative new solutions. Ultimately, their work will enable more informed and effective decision-making across the organization.

Who You Are

• Bachelor’s degree in Computer Science, Engineering, or a related field
• Minimum three years experience as a Data Engineer or in a similar role
• Experience with data science and analytics engineering is a plus
• Experience with AI/ML in GenAI or data software - including vector databases - is a plus
• Proficient with scripting and programming languages (Python, Java, Scala, etc.)
• In-depth knowledge of SQL and other database related technologies such as NoSQL
• Experience with Snowflake, DBT, BigQuery, Fivetran, Segment, etc.
• Experience with AWS cloud services (S3, RDS, Redshift, etc.)
• Experience with data pipeline and workflow management tools such as Airflow
• Strong negotiation and interpersonal skills: written, verbal, analytical
• Motivated and influential – proactive with the ability to adhere to deadlines; work to “get the job done” in a fast-paced environment
• Self-starter with the ability to multi-task

Preferred experience 

• Master’s degree in Computer Science, Engineering, or a related field
• Knowledge of Docker and Kubernetes to manage data applications in a scalable and efficient way
• Proficiency with ETL (Extract, Transform, Load) tools like Apache NiFi, Talend, or Informatica is a big advantage