LivePerson (NASDAQ: LPSN) is the global leader in enterprise conversations. Hundreds of the world’s leading brands — including HSBC, Chipotle, and Virgin Media — use our award-winning Conversational Cloud platform to connect with millions of consumers. We power nearly a billion conversational interactions every month, providing a uniquely rich data set and safety tools to unlock the power of Conversational AI for better customer experiences.

At LivePerson, we foster an inclusive workplace culture that encourages meaningful connection, collaboration, and innovation. Everyone is invited to ask questions, actively seek new ways to achieve success, nd reach their full potential. We are continually looking for ways to improve our products and make things better. This means spotting opportunities, solving ambiguities, and seeking effective solutions to the problems our customers care about.

Overview:

LivePerson is looking for a Site Reliability Engineer for the GPT (Global Product & Technology) Division. You will be part of the LiverPerson SRE team building and managing highly available, distributed systems. You will have the opportunity to be part of a strong team and enjoy the work environment of a start-up, with a robust product and the benefits of a leading company in its field.

You will: 

• Ensure product high uptime and reliability 24x7.
• Manage Linux servers in a multi-cloud environment
• Manage high availability Kubernetes resources using Helm charts
• Assist with deploying upgrades and patches using Chef/Ansible/Puppet/Helm
• Monitoring and troubleshooting warnings and alerts related to the reporting platform’s performance
• Develop monitoring resources and alerting systems such as Grafana, Prometheus, Kibana, DataDog and PagerDuty
• Coordinate with DBA and developers to manage SQL and NOSQL database systems, including MongoDB, ElasticSearch, Postgres, MySQL and others
• Managing message bus systems such as Kafka and Pulsar
• Build and maintain CI/CD pipelines using Jenkins/Gitlab/Teamcity

You have:

• Minimum 4+ years of experience of managing cloud based production environment (AWS, GCP, Azure, etc)
• Highly experienced working in the Linux environment, good scripting in Bash / Python.
• Highly experienced working configuration management systems like OpsCode Chef, Ansible, Puppet,  etc.
• Strong experience in Terraform, CloudFormation or other IAC
• Experienced in SQL, including DDL and complex queries
• Experienced working in the Kubernetes platform
• Experience working in a microservices architecture using a message bus
• Good knowledge of CI/CD pipelines orchestrators like TeamCity, Jenkins, Gitlab
• Ability to integrate security best practices into the SRE workflow.
• Highly motivated and independent.
• Team player and excellent interpersonal Skills.
• Excellent written and verbal communication skills.
• BS in Computer Science or a related field, or equivalent work experience.
• A strong background in cloud, network and application security and compliance
• Experience with GPT or other LLMs a strong advantage

Benefits

• Health: Medical, Dental, and Vision
• Time away: Vacation and holidays
• Development: Generous tuition reimbursement and access to internal professional development resources.
• Equal opportunity employer

Why You’ll Love Working Here

As leaders in enterprise customer conversations, we celebrate diversity, empowering our team to forge impactful conversations globally. LivePerson is a place where uniqueness is embraced, growth is constant, and everyone is empowered to create their own success. And, we're very proud to have earned recognition from Fast Company, Newsweek, and BuiltIn for being a top innovative, beloved, and remote-friendly workplace.

Belonging At LivePerson

We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local law.

We are committed to the accessibility needs of applicants and employees. We provide reasonable accommodations to job applicants with physical or mental disabilities. Applicants with a disability who require reasonable accommodation for any part of the application or hiring process should inform their recruiting contact upon initial connection.

About SecurityScorecard:

SecurityScorecard is the global leader in cybersecurity ratings, with over 12 million companies continuously rated, operating in 64 countries. Founded in 2013 by security and risk experts Dr. Alex Yampolskiy and Sam Kassoumeh and funded by world-class investors, SecurityScorecard’s patented rating technology is used by over 25,000 organizations for self-monitoring, third-party risk management, board reporting, and cyber insurance underwriting; making all organizations more resilient by allowing them to easily find and fix cybersecurity risks across their digital footprint. 

Headquartered in New York City, our culture has been recognized by Inc Magazine as a "Best Workplace,” by Crain’s NY as a "Best Places to Work in NYC," and as one of the 10 hottest SaaS startups in New York for two years in a row. Most recently, SecurityScorecard was named to Fast Company’s annual list of theWorld’s Most Innovative Companies for 2023and to the Achievers 50 Most Engaged Workplaces in 2023 award recognizing “forward-thinking employers for their unwavering commitment to employee engagement.”  SecurityScorecard is proud to be funded by world-class investors including Silver Lake Waterman, Moody’s, Sequoia Capital, GV and Riverwood Capital.

About the Team

The Data Analytics Engineering team is responsible for developing and managing the core data platform for ratings infrastructure, architecting and implementing business-critical data solutions and pipelines, and enabling data-driven decisions within the organization and for our customers.

About the Role

As a Senior Data Engineer - you will work alongside outstanding engineers to implement new products and features focused on meeting the evolving needs of our customers, while refining requirements with product management and collaborating cross-team. All our team members actively participate in product definition, technical architecture review, iterative development, code review, and operations. Along with this, you’ll have the opportunity to interact with customers to ensure their needs are met.You will be working in a high-performance, fast-paced environment, and contribute to an inclusive work environment.

Responsibilities:

• Lead and collaborate with engineers to deliver projects from inception to successful execution
• Write well-crafted, well-tested, readable, maintainable code
• Participate in code reviews to ensure code quality and distribute knowledge
• Share engineering support, release, and on-call responsibilities for an always-on 24x7 site
• Participate in Technical Design Review sessions, and have the ability to explain the various trade-offs made in decisions
• Maintain existing APIs and data pipelines, contribute to increasing code-coverage 
• Understand requirements, build business logic and demonstrate ability to learn and quickly adopt 
• Automate and improve existing processes to sustainably maintain the current features and pipelines
• Analyze our internal systems and processes, and locate areas for improvement/automation

Requirements

• BS/MS in computer science or equivalent technical experience, and must have worked in Data engineering space for 3+ years
• Must have experience in full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations 
• Technical requirements:
• Must have 2+ years experience in building and maintaining big data pipelines using Scala with Spark, Airflow, Hive, Presto, Redis
• Must have 2+ years experience with NoSQL databases, preferably Cassandra / Scylla and Clickhouse; and SQL databases, preferably Postgres
• Must have 2+ years experience in developing batch/real-time data streams 
• Worked with CI/CD pipelines using Jenkins
• Experience with cloud environments, preferably AWS
• Worked with variety of data (structured/unstructured), data formats (flat files, XML, JSON, relational, parquet)
• Worked in Agile methodology

Benefits

We offer a competitive salary, stock options, a comprehensive benefits package, including health and dental insurance, unlimited PTO, parental leave, tuition reimbursements, and much more!

SecurityScorecard is committed to Equal Employment Opportunity and embraces diversity. We believe that our team is strengthened through hiring and retaining employees with diverse backgrounds, skill sets, ideas, and perspectives. We make hiring decisions based on merit and do not discriminate based on race, color, religion, national origin, sex or gender (including pregnancy) gender identity or expression (including transgender status), sexual orientation, age, marital, veteran, disability status or any other protected category in accordance with applicable law. 

We also consider qualified applicants regardless of criminal histories, in accordance with applicable law. We are committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need assistance or accommodation due to a disability, please contact talentacquisitionoperations@securityscorecard.io.

Any information you submit to SecurityScorecard as part of your application will be processed in accordance with the Company’s privacy policy and applicable law. 

SecurityScorecard does not accept unsolicited resumes from employment agencies.  Please note that we do not provide immigration sponsorship for this position. #LI-DNI

Senior Data Engineer

100% Remote (U.S. Based Only, Select States - See Below)

About the role

StyleSeat is looking to add a Senior Data Engineer to its cross-functional Search product team. This team of data scientists, analysts, data engineers, software engineers and SDETs is focused on improving our search capability and customer search experience. The Senior Data Engineer will use frameworks and tools to perform the ETL and propose abstractions of those methods to aid in solving the problems associated with data ingestion. 

What you’ll do

• Handle data engineering tasks in a team focused on improving search functionality and customer search experience.
• Design, develop, and own ETL pipelines that deliver data with measurable quality.
• Scope, architect, build, release, and maintain data oriented projects, considering performance, stability, and an error-free operation.
• Identify and resolve pipeline issues while discovering opportunities for improvement.
• Architect scalable and reliable solutions to move data across systems from multiple products in nearly real-time.
• Continuously improve our data platform and keep the technology stack current.
• Solve critical issues in complex designs or coding schemes.
• Monitor metrics, analyze data, and partner with other internal teams to solve difficult problems creating a better customer experience.

Who you are 

Successful candidates can come from a variety of backgrounds, yet here are some of the must have  and nice to have experiences we’re looking for:

Must-Have:

• Expert SQL skills.
• 4 + years experience with::
• Scaling and optimizing schemas.
• Performance tuning ETL pipelines.
• Building pipelines for processing large amounts of data.
• Proficiency with Python, Scala and other scripting languages.
• Experience with:
• MySQL and Redshift.
• NoSQL data stores, methods and approaches.
• Kinesis or other data streaming services. 
• Airflow or other pipeline workflow management tools. 
• EMR,  Spark and ElasticSearch.
• Docker or other container management tools. 
• Developing infrastructure as code (IAC).
• Ability to effectively work and communicate with cross-departmental partners and non-technical teams.

Nice to Have:

• Experience with:
• Segment customer data platform with integration to Braze.
• Terraform. 
• Tableau.
• Django.
• Flask.

Salary Range

Our job titles may span more than one career level. The career level we are targeting for this role has a base pay between $136,900 and $184,600. The actual base pay is dependent upon many factors, such as: training, transferable skills, work experience, business needs and market demands. Base pay ranges are subject to change and may be modified in the future. 

Who we are

StyleSeat is the premier business platform for SMBs in the beauty and wellness industry to run and grow their business; and destination for consumers to discover, book and pay. To date, StyleSeat has powered more than 200 million appointments totaling over $12 billion in revenue for small businesses. StyleSeat is a platform and marketplace designed to support and promote the beauty and personal care community. 

Today, StyleSeat connects consumers with top-rated beauty professionals in their area for a variety of services, including hair styling, barbering, massage, waxing, and nail care, among others. Our platform ensures that Pros maximize their schedules and earnings by minimizing gaps and cancellations, effectively attracting and retaining clientele.

StyleSeat Culture & Values 

At StyleSeat, our team is committed to fostering a positive and inclusive work environment. We respect and value the unique perspectives, experiences, and skills of our team members and work to create opportunities for all to grow and succeed. 

• Diversity - We celebrate and welcome diversity in backgrounds, experiences, and perspectives. We believe in the importance of creating an inclusive work environment where everyone can thrive. 
• Curiosity- We are committed to fostering a culture of learning and growth. We ask questions, challenge assumptions, and explore new ideas. 
• Community - We are committed to making a positive impact on each, even when win-win-win scenarios are not always clear or possible in every decision. We strive to find solutions that benefit the community as a whole and drive our shared success.
• Transparency - We are committed to open, honest, and clear communication. We hold ourselves accountable for maintaining the trust of our customers and team.
• Entrepreneurship - We are self-driven big-picture thinkers - we move fast and pivot when necessary to achieve our goals. 

Applicant Note: 

StyleSeat is a fully remote, distributed workforce, however, we only have business entities established in the below list of states and, thus, are unable to consider candidates who live in states not on this list for the time being.
**Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time.

* Arizona

* Alabama

* California

* Colorado

* Florida

* Georgia

* Illinois

* Indiana

* Massachusetts

* Maryland

* Michigan

* Nebraska

* New York

* New Jersey 

* Ohio

* Oregon

* Pennsylvania

* Virginia 

* Washington

Postscript Description

Job Description

As a Senior Backend Engineer for the Data Platform team at Postscript, you will provide the company with best in class data foundations to support a broad range of key engineering and product initiatives. The Data Platform team at Postscript focuses on data integration through various sources like our production application and various 3rd party integrations. You will focus on designing and building end to end data pipeline solutions: data ingestion, propagation, persistence, and services to support both our product and our internal BI organization. This role is critical in ensuring data and events are reliable and actionable throughout the Postscript Platform.

Primary duties

• Design and build performant and scalable data systems with high scale
• Architect cloud native data solutions in AWS
• Write high quality code to make your software designs a reality
• Build services to support our product with cross domain data
• Advise the team and organization on Data Engineering best practices to level up our competency in the organization
• Mentor and support your fellow engineers via code reviews, design reviews and peer feedback

What We’ll Love About You

• You’re a polyglot technologist who is passionate about data problems at scale
• You have a proven track record designing and implementing complex data systems from scratch
• You’ve built data engineering solutions in an AWS environment and have working experience with several AWS services (Lambda, Redshift, Glue, RDS, DMS, etc.)
• You have several years (5+) of experience writing high quality production code, preferably in Python or Go
• You have a broad range of experience with data persistence technologies (RDBMS, NoSQL, OLAP, etc.) and know how to select the right tool for the job
• You’ve worked in event driven systems and have experience with technologies like Kafka, Kinesis, RabbitMQ, etc.
• You’ve gotten your hands dirty with infrastructure and have used infrastructure as code technologies like Terraform
• You’re comfortable with ambiguity and like to dig into the problems as much as you love creating solutions

What You’ll Love About Us

• Salary range of USD $170,000-$190,000 base plus significant equity (we do not have geo based salaries) 
• High growth startup - plenty of room for you to directly impact the company and grow your career!
• Work from home (or wherever)
• Fun - We’re passionate and enjoy what we do
• Competitive compensation and opportunity for equity
• Flexible paid time off
• Health, dental, vision insurance

What to expect from our hiring process :

• Intro Call:You’ll hop on a quick call with the Recruiter so we can get to know you better — and you can learn a little more about the role and Postscript. 
• Hiring Manager Intro:You’ll hop on a quick call with the Hiring Manager so your future Manager can get to know you better — This is a great time to learn more about the team & position. 
• Homework Assignment:We will send over an exercise that challenges you to solve a problem & come up with a creative solution, or outline how you've solved a problem in the past. Get a feel for what you’ll be doing on a daily basis!
• Virtual Onsite Interviews: You’ll be meeting with 2-4 team members on a series of video calls. This is your chance to ask questions and see who this role interacts with on a daily basis.
• Final FEACH Interview:This is our interview to assess your ability to represent how you work via our FEACH values. As we build the #1 team in Ecommerce, we look for individuals who embody FEACH professionally and personally. We want to hear about this in your final interview!
• Reference Checks: We ask to speak with at least two references who have previously worked with you, at least one should be someone who has previously managed your work.
• Offer:We send over an offer and you (hopefully) accept! Welcome to Postscript!

For information about how we use your personal data, please see our U.S. Job Applicant Privacy Notice

The Role

We are currently seeking a senior backend software engineer to join Addepar in our data imports team! This team is passionate about handling large volumes of data, and the engineering challenges in building the distributed systems responsible for automated data ingestion and transformation. In this role, you will have the opportunity to use the newest technology stacks to build the next generation of the entire data, computation, API, and research platform of Addepar. We want people who are hard-working and care deeply about solving hard problems at high scale, delighting customers, and participating in the success of the whole company. We look for dedicated engineers with real technical depth and a desire to understand the end business. If you've designed sophisticated scalable systems, or worked with great teams on hard problems in financial data, or are just interested in tackling complicated technical, critically important problems, join us!

Addepar takes a market-based approach to pay. A successful candidate’s starting pay will be determined based on the role, job-related skills, experience, qualifications, work location, and market conditions. The range displayed on each job posting reflects the minimum and maximum target base salary for roles in Colorado, California, and New York.

The current range for this role is $125,000 - $195,000 + bonus + equity + benefits.

Your recruiter can share more about the specific salary range for your preferred location during the hiring process. Additionally, these ranges reflect the base salary only, and do not include bonus, equity, or benefits.

What You’ll Do

• Architect, implement, and maintain engineering solutions to solve complex problems; write well-designed, testable code.
• Lead individual project priorities, deadlines, and solutions.
• Collaborate effectively with product managers, engineers and partners on projects.
• Communicate technical ideas and set direction on projects with a focus on solving business challenges.
• Mentor other engineers on the team.
• Document software functionality, system design, and project plans; this includes clean, readable code with comments.
• Promote engineering standard methodologies and principles.

Who You Are

• B.S., or M.S. in Computer Science or similar technical field of study (or equivalent practical experience.).
• Demonstrated ability as a professional software engineer and experience with any object-oriented programming language. Expertise in Java is a plus.
• Experience in building and evolving large-scale, impactful distributed systems.
• Experience with databases, SQL, NoSQL, OLAP, and/or data lake architectures.
• Strong AWS knowledge and architectural experience is a plus.
• A strong ownership mentality and drive to solve the most important problems.
• Passion for implementing standard processes with a bias toward smart automation.
• Proven ability to collaborate with and mentor other engineers.

LivePerson (NASDAQ: LPSN) is the global leader in enterprise conversations. Hundreds of the world’s leading brands — including HSBC, Chipotle, and Virgin Media — use our award-winning Conversational Cloud platform to connect with millions of consumers. We power nearly a billion conversational interactions every month, providing a uniquely rich data set and safety tools to unlock the power of Conversational AI for better customer experiences.  

At LivePerson, we foster an inclusive workplace culture that encourages meaningful connection, collaboration, and innovation. Everyone is invited to ask questions, actively seek new ways to achieve success and reach their full potential. We are continually looking for ways to improve our products and make things better. This means spotting opportunities, solving ambiguities, and seeking effective solutions to the problems our customers care about. 

 
Overview:

LivePerson is looking for a Devops engineer for the GPT (Global Product & Technology) Division. You will be part of the LiverPerson SRE team building and managing highly available, distributed systems. You will have the opportunity to be part of a strong team and enjoy the work environment of a start-up, with a robust product and the benefits of a leading company in its field.

You will: 

• Ensure product high uptime and reliability 24x7.
• Manage Linux servers in a multi-cloud environment
• Manage high availability Kubernetes resources using Helm charts
• Assist with deploying upgrades and patches using Chef/Ansible/Puppet/Helm
• Monitoring and troubleshooting warnings and alerts related to the reporting platform’s performance
• Develop monitoring resources and alerting systems such as Grafana, Prometheus, Kibana, DataDog and PagerDuty
• Coordinate with DBA and developers to manage SQL and NOSQL database systems, including MongoDB, ElasticSearch, Postgres, MySQL and others
• Managing message bus systems such as Kafka and Pulsar
• Build and maintain CI/CD pipelines using Jenkins/Gitlab/Teamcity

You have:

• Minimum 3+ years of experience of managing cloud based production environment (AWS, GCP, Azure, etc)
• Highly experienced working in the Linux environment, good scripting in Bash / Python.
• Highly experienced working configuration management systems like OpsCode Chef, Ansible, Puppet,  etc.
• Strong experience in Terraform, CloudFormation or other IAC
• Experienced in SQL, including DDL and complex queries
• Experienced working in the Kubernetes platform
• Experience working in a microservices architecture using a message bus
• Good knowledge of CI/CD pipelines orchestrators like TeamCity, Jenkins, Gitlab
• Ability to integrate security best practices into the SRE workflow.
• Highly motivated and independent.
• Team player and excellent interpersonal Skills.
• Excellent written and verbal communication skills.
• BS in Computer Science or a related field, or equivalent work experience.
• A strong background in cloud, network and application security and compliance
• Experience with GPT or other LLMs a strong advantage

Benefits:

• Health: medical, dental, and vision
• Time away: vacation and holidays
• Development: Generous tuition reimbursement and access to internal professional development resources
• Equal opportunity employer
• #LI-Remote

Why you’ll love working here: 

As leaders in enterprise customer conversations, we celebrate diversity, empowering our team to forge impactful conversations globally. LivePerson is a place where uniqueness is embraced, growth is constant, and everyone is empowered to create their own success. And, we're very proud to have earned recognition from Fast Company, Newsweek, and BuiltIn for being a top innovative, beloved, and remote-friendly workplace. 

Belonging at LivePerson:

We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local law.

We are committed to the accessibility needs of applicants and employees. We provide reasonable accommodations to job applicants with physical or mental disabilities. Applicants with a disability who require reasonable accommodation for any part of the application or hiring process should inform their recruiting contact upon initial connection.

 LivePerson (NASDAQ: LPSN) is the global leader in enterprise conversations. Hundreds of the world’s leading brands — including HSBC, Chipotle, and Virgin Media — use our award-winning Conversational Cloud platform to connect with millions of consumers. We power nearly a billion conversational interactions every month, providing a uniquely rich data set and safety tools to unlock the power of Conversational AI for better customer experiences.  

At LivePerson, we foster an inclusive workplace culture that encourages meaningful connection, collaboration, and innovation. Everyone is invited to ask questions, actively seek new ways to achieve success and reach their full potential. We are continually looking for ways to improve our products and make things better. This means spotting opportunities, solving ambiguities, and seeking effective solutions to the problems our customers care about. 

Overview:

The successful candidate has an opportunity to join our AI& Automation team within a fast-paced and successful organization.

You will: 

• Design and develop high-volume, low-latency applications for mission-critical systems and deliver high-availability and performance
• Design REST-based backend services
• Debug production issues and help maintain existing code
• Development of technical specifications and documentation
• Participate in on-call rotations
• Work with Bots & Automation team in building next-generation bot runtime platform

You have:

• Bachelor's degree in Computer Science or a related field
• 7+ years of experience building successful production software systems
• Solid understanding of Data Structures and Algorithm Design
• Strong programming skills in Java with good knowledge of multi-threading.
• Expert-level knowledge of Databases (SQL, NoSQL) like Cassandra, MySQL
• Experience with Data Processing tools like Kafka, Airflow, Apache Spark, Hadoop
• Experience building REST APIs & debugging distributed microservice-based applications
• Experience with Git, Jenkins, and other Development tools
• Experience integrating with third-party APIs
• Experience in Kubernetes 
• Experience with NodeJS & Python is a plus

Benefits: 

• Health: medical, dental, vision and wellbeing.
• Time away: 15 days PTO, Public holidays as well 5 care days and 10 sick days.
• Financial: ESPP, Basic life and AD&D insurance, long-term and short-term disability
• Family: parental leave, maternity support, fertility services.
• Development: Generous tuition reimbursement and access to internal professional development resources.
• Additional: Health Service Navigator, Counseling Services & resources to help you and your family maintain overall good health and wellness
• #LI-Remote

Why you’ll love working here: 

As leaders in enterprise customer conversations, we celebrate diversity, empowering our team to forge impactful conversations globally. LivePerson is a place where uniqueness is embraced, growth is constant, and everyone is empowered to create their own success. And, we're very proud to have earned recognition from Fast Company, Newsweek, and BuiltIn for being a top innovative, beloved, and remote-friendly workplace. 

Belonging at LivePerson:

We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local law.

We are committed to the accessibility needs of applicants and employees. We provide reasonable accommodations to job applicants with physical or mental disabilities. Applicants with a disability who require reasonable accommodation for any part of the application or hiring process should inform their recruiting contact upon initial connection.

LivePerson (NASDAQ: LPSN) is the global leader in enterprise conversations. Hundreds of the world’s leading brands — including HSBC, Chipotle, and Virgin Media — use our award-winning Conversational Cloud platform to connect with millions of consumers. We power nearly a billion conversational interactions every month, providing a uniquely rich data set and safety tools to unlock the power of Conversational AI for better customer experiences.

At LivePerson, we foster an inclusive workplace culture that encourages meaningful connection, collaboration, and innovation. Everyone is invited to ask questions, actively seek new ways to achieve success, nd reach their full potential. We are continually looking for ways to improve our products and make things better. This means spotting opportunities, solving ambiguities, and seeking effective solutions to the problems our customers care about.

Overview:

LivePerson Voice: LivePerson's revolutionary CCaaS product offers a seamless customer experience across any voice or digital communication channel. Unlike traditional competitors that are optimized for agents and built on selling seat licenses and telco minutes, LivePerson Voice aims to minimize agent seats through increased use of automations with high containment, reduce telco minutes, and overall operating costs while dramatically improving customer satisfaction (CSAT). LivePerson Voice is designed to complete the loop and create a frictionless customer experience. LiverPerson’s VoiceBot is a product offering that provides real-time voice conversations between bots and consumers. It is powered by LivePerson’s VoiceCore Platform, which is a suite of microservices.

You will be working as Technical Lead (Java) for LivePerson’s Voice Team to deliver Voice Automations and Voice applications for our brands to resolve common customer interactions and issues. You will have a track record of leading successful software engineering teams.

In this role you will:

• Lead a team of software development engineers
• Designing and developing high-volume, low-latency, enterprise scale applications for mission-critical systems and delivering high-availability and performance
• Design complex high performance backend services using Java
• Design complex solution for Voice based applications
• Development of technical specifications and documentation
• Debug production issues and help maintain existing code
• Participate in on-call rotations

You should be an expert in:

• 8+ years of experience building successful large scale production software systems
• 1- 2 years of experience in leading software engineering teams following agile methods as tech lead or manager  - MUST
• 5+ years of experience in Java programming - MUST
• 2+ years of experience integrating with third-party APIs  - MUST
• 3+ years Experience debugging/testing distributed microservice applications - MUST
• 3+ year of experience with  technologies such as Kafka, Redis and NoSql - MUST
• 3+ years of Experience building RESTful microservices  - MUST
• Experience building voice applications is a plus
• 3+ years of experience in Kubernetes (cluster, load balancer), Google Kubernetes  
• Experience in Cloud Computing Technologies like GCP, AWS is a plus
• Bachelor's degree in Computer Science or a related field

Benefits: 

• Health: Medical, Dental, and Vision
• Time away: Vacation and holidays
• Development: Generous tuition reimbursement and access to internal professional development resources.
• Equal opportunity employer

Why You’ll Love Working Here

As leaders in enterprise customer conversations, we celebrate diversity, empowering our team to forge impactful conversations globally. LivePerson is a place where uniqueness is embraced, growth is constant, and everyone is empowered to create their own success. And, we're very proud to have earned recognition from Fast Company, Newsweek, and BuiltIn for being a top innovative, beloved, and remote-friendly workplace.

Belonging At LivePerson
We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local law.

We are committed to the accessibility needs of applicants and employees. We provide reasonable accommodations to job applicants with physical or mental disabilities. Applicants with a disability who require reasonable accommodation for any part of the application or hiring process should inform their recruiting contact upon initial connection.

Company Overview:

Cohere Health is a fast-growing clinical intelligence company that’s improving lives at scale by promoting the best patient-specific care options, using leading edge AI combined with deep clinical expertise. In only four years our solutions have been adopted by health insurance plans covering over 15 million people, while our revenues and company size have quadrupled.  That growth combined with capital raises totaling $106M positions us extremely well for continued success. Our awards include: 2023 and 2024 BuiltIn Best Place to Work, Top 5 LinkedIn™ Startup, TripleTree iAward, multiple KLAS Research Points of Light, along with recognition on Fierce Healthcare's Fierce 15 and CB Insights' Digital Health 150 lists.

Opportunity Overview:

You will lead a high caliber software engineering team that is central to our value proposition and crucial to the success of our company. Product engineering teams at Cohere work with a high degree of autonomy to solve complex problems across the business partnering closely with product and design.

Last but not least: People who succeed here are empathetic teammates who are candid, kind, caring, and embody our core values and principles. We believe that diverse, inclusive teams make the most impactful work. Cohere is deeply invested in ensuring that we have a supportive, growth-oriented environment that works for everyone. 

What you will do:

• Build a new team expected to scale out the platform across new providers and payers.
• Lead a fast-paced, autonomous, agile team of software engineers to build and enhance a growing software platform.
• Create transparency into delivery health through the use of meaningful sprint metrics that inform data-driven interventions.
• Enable the team to further its impact, by improving upon its means of delivery and working closely with the product and implementation organizations to further the value we can bring to our customers.
• Provide technical leadership throughout the design and delivery process, bringing perspective and motivating engineers to develop simple, pragmatic solutions to complex problems
• Ensure the team is following and building upon software engineering best practices including testing, quality, and security.
• Foster a culture of developing early career talent who will become the next leaders in the organization, enabling the individuals and the team to work with autonomy.
• Help hire new talent - help with sourcing and selling to candidates as well as vetting them for the team. Provide innovative solutions for both attracting and retaining top talent.

Your background & requirements:

• 2+ years of experience managing software engineering teams in a fast-paced, agile environment
• Bachelor's or Master's degree in Computer Science or a related field, or equivalent experience
• Proven track record of delivering high-quality software on time and within budget
• Previous experience as a product oriented team lead with expertise in one or more programming languages and frameworks
• Hands on experience with Java, React, AWS, and NoSQL databases.
• Deep domain expertise within a specific area of the software development lifecycle such as quality, security, or testing
• Prior experience building a team, and coaching it to success
• Prior experience in healthcare or life sciences

We can’t wait to learn more about you and meet you at Cohere Health!

Equal Opportunity Statement: 

Cohere Health is an Equal Opportunity Employer. We are committed to fostering an environment of mutual respect where equal employment opportunities are available to all.  To us, it’s personal.

The salary range for this position is $165,000 to $185,000 annually; as part of a total benefits package which includes health insurance, 401k and bonus. In accordance with state applicable laws, Cohere is required to provide a reasonable estimate of the compensation range for this role. Individual pay decisions are ultimately based on a number of factors, including but not limited to qualifications for the role, experience level, skillset, and internal alignment.

#LI-Remote

#BI-Remote

Company Overview:

Cohere Health is a fast-growing clinical intelligence company that’s improving lives at scale by promoting the best patient-specific care options, using leading edge AI combined with deep clinical expertise. In only four years our solutions have been adopted by health insurance plans covering over 15 million people, while our revenues and company size have quadrupled.  That growth combined with capital raises totaling $106M positions us extremely well for continued success. Our awards include: 2023 and 2024 BuiltIn Best Place to Work, Top 5 LinkedIn™ Startup, TripleTree iAward, multiple KLAS Research Points of Light, along with recognition on Fierce Healthcare's Fierce 15 and CB Insights' Digital Health 150 lists.

Opportunity Overview:

This is a unique opportunity to join a software engineering team that is growing quickly. You will build impactful healthcare technology on a modern stack utilizing your full stack software engineering background. 

Last but not least: People who succeed here are empathetic teammates who are candid, kind, caring, and embody our core values and principles. We believe that diverse, inclusive teams make the most impactful work. Cohere is deeply invested in ensuring that we have a supportive, growth-oriented environment that works for everyone. 

What you will do:

• Work on fast-paced, collaborative, agile teams to build and enhance a growing software platform together
• Responsible for end to end feature releases and platform enhancements 
• Actively support the technical design process, bringing your expertise and analysis to help make data-driven decisions
• Contribute heavily to feature design, development, testing, and delivery of our cloud platform and web applications
• Support all parts of our platform from the database to the frontend
• Continuously discover, understand, and implement new technologies & services to maximize development efficiency
• Contribute to a culture committedto testing, quality, and attention to detail by supporting bestpractices such as writing and maintaining comprehensive test coverage
• Actively participate in ensuring Cohere maintains a disciplined approach to healthcare security
• Foster a community of mentorship for junior engineers on your team

What we are looking for:

• You have experience working on software development teams, building and deploying full stack web applications
• You are passionate about building quality products and want to own product development end-to-end, with excellentdesign and development standards
• You can collaborate closely with teammates in product and design to build applications providing healthcare practitioners with the highest quality user experience
• You have experience with common software development practices such as version control, unit testing, and CI/CD
• You are a team player and are interested in working at a fast-paced startup environment

Your background & education:

• Bachelor's degree in computer science, software engineering, or equivalent experience
• Minimum of 6 years of experience in software development lifecycle, required
• Backend experience using Java, Python, or Groovy
• Experience building applications using React and Javascript. TypeScript is a plus 
• Hands on experience leveraging test frameworks such as Cypress, Jest, Mocha, JUnit, or Cucumber is a plus, but not required
• Hands on experience building applications on NoSQL technologies is a plus, but not required 
• Prior experience in healthcare and life sciences is a plus, but is not required

Equal Opportunity Statement: 

Cohere Health is an Equal Opportunity Employer. We are committed to fostering an environment of mutual respect where equal employment opportunities are available to all. To us, it’s personal.

We can’t wait to learn more about you and meet you at Cohere Health!

The salary range for this position is $150,000 to $170,000 annually; as part of a total benefits package which includes health insurance, 401k and bonus. In accordance with state applicable laws, Cohere is required to provide a reasonable estimate of the compensation range for this role. Individual pay decisions are ultimately based on a number of factors, including but not limited to qualifications for the role, experience level, skillset, and internal alignment.

#LI-Remote

#BI-Remote

The Role

The Senior Data Engineer will play a critical role in designing, developing, and maintaining our data infrastructure. This role requires a deep understanding of data architecture, data modeling, and ETL processes. The ideal candidate will have extensive experience with big data technologies, cloud platforms, and a strong ability to collaborate with cross-functional teams to deliver high-quality data solutions.

This position is not eligible to be performed in Hawaii.

What You’ll Do

• Design, develop, and maintain scalable data pipelines and ETL processes to support data integration and analytics
• Architect and implement data storage solutions, including data warehouses, data lakes, and databases
• Collaborate with data scientists, analysts, and other stakeholders to understand data requirements and deliver solutions that meet business needs
• Optimize and tune data systems for performance, reliability, and scalability
• Ensure data quality and integrity through rigorous testing, validation, and monitoring
• Develop and enforce data governance policies and best practices
• Stay current with emerging data technologies and industry trends, and evaluate their potential impact on our data infrastructure
• Troubleshoot and resolve data-related issues in a timely manner

Our Stack

• AWS RDS
• Snowflake
• Fivetran
• DBT
• Prefect
• Looker
• Datadog

Who You Are

• Bachelor’s or Master’s degree in Computer Science, Information Technology, or a related field
• 5+ years of experience in data engineering in a modern tech stack
• Proficiency in programming languages such as Python, Java, or Scala
• Strong experience with big data technologies
• Expertise in SQL and experience with relational databases (e.g., MySQL, PostgreSQL) and NoSQL databases (e.g., MongoDB, Cassandra)
• Hands-on experience with cloud platforms such as AWS, Azure, or Google Cloud
• Familiarity with data warehousing solutions like Redshift, BigQuery, or Snowflake
• Knowledge of data modeling, data architecture, and data governance principles
• Experience with IaaS technologies (e.g. terraform)
• Excellent problem-solving skills and attention to detail
• Strong communication and collaboration skills

Bonus Points

• Experience with containerization and orchestration tools like Docker and Kubernetes
• Knowledge of machine learning and data science workflows
• Experience with CI/CD pipelines and DevOps practices
• Certification in cloud platforms (e.g., AWS Certified Data Analytics, Google Professional Data Engineer)

Benefits

Fundamentals:

• Medical / Dental / Vision / Disability / Life Insurance 
• High Deductible Health Plan with Health Savings Account (HSA) option
• Flexible Spending Account (FSA)
• Access to coaches and therapists through Modern Health's platform
• Generous Time Off 
• Company-wide Collective Pause Days 

Family Support:

• Parental Leave Policy 
• Family Forming Benefit through Carrot
• Family Assistance Benefit through UrbanSitter

Professional Development:

• Professional Development Stipend

Financial Wellness:

• 401k
• Financial Planning Benefit through Origin

But wait there’s more…! 

• Annual Wellness Stipend to use on items that promote your overall well being 
• New Hire Stipend to help cover work-from-home setup costs
• ModSquad Community: Virtual events like active ERGs, holiday themed activities, team-building events and more
• Monthly Cell Phone Reimbursement

About SecurityScorecard:

SecurityScorecard is the global leader in cybersecurity ratings, with over 12 million companies continuously rated, operating in 64 countries. Founded in 2013 by security and risk experts Dr. Alex Yampolskiy and Sam Kassoumeh and funded by world-class investors, SecurityScorecard’s patented rating technology is used by over 25,000 organizations for self-monitoring, third-party risk management, board reporting, and cyber insurance underwriting; making all organizations more resilient by allowing them to easily find and fix cybersecurity risks across their digital footprint. 

Headquartered in New York City, our culture has been recognized by Inc Magazine as a "Best Workplace,” by Crain’s NY as a "Best Places to Work in NYC," and as one of the 10 hottest SaaS startups in New York for two years in a row. Most recently, SecurityScorecard was named to Fast Company’s annual list of theWorld’s Most Innovative Companies for 2023and to the Achievers 50 Most Engaged Workplaces in 2023 award recognizing “forward-thinking employers for their unwavering commitment to employee engagement.”  SecurityScorecard is proud to be funded by world-class investors including Silver Lake Waterman, Moody’s, Sequoia Capital, GV and Riverwood Capital.

About the Team

The Product Engineering organization is responsible for building, maintaining, and improving the end-user experiences that comprise our software platform. These experiences are full-stack solutions built atop a complex and robust data platform in order to support key security workflows for both third-party risk management and external attack surface management personas.

About the Role

We are seeking a seasoned Software Engineering Manager to lead a team of talented engineers in developing and delivering innovative cybersecurity solutions. The ideal candidate will have a strong technical background, proven leadership skills, and a passion for driving high-quality software development in a fast-paced environment.

This is a hybrid role that will require being on-site at least once a week in our Midtown New York office.

Responsibilities:

• Team Leadership:Manage and mentor a team of software engineers to cultivate a collaborative and inclusive team culture. Offer guidance on career development and professional growth.
• Project Management:Oversee the planning, execution, and delivery of software projects, ensuring they are completed on time, within scope, and with high quality. Coordinate with cross-functional teams to align on priorities and dependencies.
• Technical Oversight:Provide technical direction and architectural guidance to the engineering team. Ensure the implementation of best practices in software development, including code reviews, testing, and continuous integration.
• Process Improvement:Identify and implement process improvements to enhance team productivity, efficiency, and software quality. Promote the adoption of agile methodologies and DevOps practices.
• Stakeholder Collaboration:Work closely with product managers, designers, and other stakeholders to define and translate project requirements into actionable plans. Communicate project status, risks, and issues to all relevant parties.
• Innovation:Stay current with industry trends and emerging technologies. Encourage innovation within the team to continuously improve our products and processes.

Qualifications:

• Education:Bachelor’s or Master’s degree (or equivalent experience) in Computer Science, Engineering, or a related field.
• Experience: At least 10 years of experience in software engineering, with a minimum of 3 years in a management role.
• Technical Skills: Strong proficiency in Javascript, Typescript, React, Redis, and Postgres. Deep experience with modern software development practices (e.g., Agile, DevOps). Experience with Open Search and Clickhouse is desirable.
• Leadership: Demonstrated the ability to lead and inspire a team and have a proven track record of successfully delivering complex software projects.
• Communication: Excellent verbal and written English communication skills, with the ability to effectively convey technical concepts to non-technical stakeholders.
• Problem-Solving: Strong analytical and problem-solving skills, focusing on delivering practical and scalable solutions.
• Security Knowledge: Familiarity with cybersecurity principles and practices is highly desirable.

Benefits:

Specific to each country, we offer a competitive salary, stock options, Health benefits, and unlimited PTO, parental leave, tuition reimbursements, and much more!

The estimated salary range for this position is $130,000-150,000. Actual compensation for the position is based on a variety of factors, including, but not limited to affordability, skills, qualifications and experience, and may vary from the range. In addition to base salary, employees may also be eligible for annual performance-based incentive compensation awards and equity, among other company benefits.

SecurityScorecard is committed to Equal Employment Opportunity and embraces diversity. We believe that our team is strengthened through hiring and retaining employees with diverse backgrounds, skill sets, ideas, and perspectives. We make hiring decisions based on merit and do not discriminate based on race, color, religion, national origin, sex or gender (including pregnancy) gender identity or expression (including transgender status), sexual orientation, age, marital, veteran, disability status or any other protected category in accordance with applicable law. 

We also consider qualified applicants regardless of criminal histories, in accordance with applicable law. We are committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need assistance or accommodation due to a disability, please contact talentacquisitionoperations@securityscorecard.io.

Any information you submit to SecurityScorecard as part of your application will be processed in accordance with the Company’s privacy policy and applicable law. 

SecurityScorecard does not accept unsolicited resumes from employment agencies.  Please note that we do not provide immigration sponsorship for this position. #LI-DNI

LivePerson (NASDAQ: LPSN) is the global leader in enterprise conversations. Hundreds of the world’s leading brands — including HSBC, Chipotle, and Virgin Media — use our award-winning Conversational Cloud platform to connect with millions of consumers. We power nearly a billion conversational interactions every month, providing a uniquely rich data set and safety tools to unlock the power of Conversational AI for better customer experiences.

At LivePerson, we foster an inclusive workplace culture that encourages meaningful connection, collaboration, and innovation. Everyone is invited to ask questions, actively seek new ways to achieve success, nd reach their full potential. We are continually looking for ways to improve our products and make things better. This means spotting opportunities, solving ambiguities, and seeking effective solutions to the problems our customers care about.

Overview

LivePerson Tenfold is a state-of-the-art, born-in-the-cloud SaaS offering. Our Cloud platform is a multi-tenanted solution hosted on GCP using a modern technology stack. Most of our cloud software is deployed as microservices written in Node.JS on top of a NoSQL DB stack (MongoDB, Firebase, ElasticSearch). Our telephony connector layer is a mixture of ASP/.Net and Java code.

The customer facing app is written in TypeScript using the modern Angular framework. It is deployed in several different contexts including as a Chrome extension, Electron desktop applications for both Windows and Mac, and embedded in a number of CRMs (including Salesforce) in an iFrame.

You will be working directly with the customer facing application. As a Software Developer you will build components of the LivePerson Tenfold product with a focus on stability and innovation. You will be adding new features, creating new APIs, and working to delight our customers.

You Will

• Architect, Design and implement business software and underlying APIs
• Work with Product Management to create delightful user experiences
• Create platform-independent code that can be run on multi-browser, multi-OS environments
• Play a critical role in all architecture, coding, testing, and deployment decisions.
• Produce engineering specifications, delivery estimates, and implement solutions based on product requirements.
• Provide technical documentation for the solutions that you implement
• Collaborate with peers on specifications, code reviews, and testing.
• Write unit and automated end-to-end tests to improve code quality and maximize code coverage for new and existing features.
• Meet KPIs for engineering team and be responsible for them on a weekly basis
• Communicating with customers and partners to be able to provide business value and engineering value to the problems at hand. 
• Participate in daily standups, sprint planning sessions, grooming sessions, and retrospectives.

You Have

• 8+ years of Software development experience.
• Experience writing code with TypeScript, Javascript, Node.js or equivalent frameworks.
• Experience building applications using MongoDB.
• Experience with data aggregation models for multiple data sources.
• Experience building Enterprise class Multi-tenant SaaS application platform
• Experience working with Google Cloud Platform, AWS, or Microsoft Azure.
• Experience with frameworks like Jest, Mocha, or Nock.
• Experience instrumenting code for gathering production performance metrics.
• Experience with Agile development methodology. 
• Preference to candidates with experience integrating telephony, CRM, or CTI applications.
• Preference to candidates with MEAN stack experience.
• Ability to work independently with minimal supervision.

Benefits

• Health: Medical, Dental, and Vision
• Time away: Vacation and holidays
• Development: Generous tuition reimbursement and access to internal professional development resources.
• Equal opportunity employer

Why You’ll Love Working Here

As leaders in enterprise customer conversations, we celebrate diversity, empowering our team to forge impactful conversations globally. LivePerson is a place where uniqueness is embraced, growth is constant, and everyone is empowered to create their own success. And, we're very proud to have earned recognition from Fast Company, Newsweek, and BuiltIn for being a top innovative, beloved, and remote-friendly workplace.

Belonging At LivePerson
We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local law.

We are committed to the accessibility needs of applicants and employees. We provide reasonable accommodations to job applicants with physical or mental disabilities. Applicants with a disability who require reasonable accommodation for any part of the application or hiring process should inform their recruiting contact upon initial connection.

LivePerson (NASDAQ: LPSN) is the global leader in enterprise conversations. Hundreds of the world’s leading brands — including HSBC, Chipotle, and Virgin Media — use our award-winning Conversational Cloud platform to connect with millions of consumers. We power nearly a billion conversational interactions every month, providing a uniquely rich data set and safety tools to unlock the power of Conversational AI for better customer experiences.

At LivePerson, we foster an inclusive workplace culture that encourages meaningful connection, collaboration, and innovation. Everyone is invited to ask questions, actively seek new ways to achieve success, nd reach their full potential. We are continually looking for ways to improve our products and make things better. This means spotting opportunities, solving ambiguities, and seeking effective solutions to the problems our customers care about.

Overview

LivePerson Voice is a state-of-the-art, born-in-the-cloud SaaS offering. Our Cloud platform is a multi-tenanted solution hosted on GCP using a modern technology stack. Most of our cloud software is deployed as microservices written in Node.JS on top of a NoSQL DB stack (MongoDB, Firebase, ElasticSearch). Our telephony connector layer is a mixture of ASP/.Net and Java code.

The customer facing app is written in TypeScript using the modern Angular framework. It is deployed in several different contexts including as a Chrome extension, Electron desktop applications for both Windows and Mac, and embedded in a number of CRMs (including Salesforce) in an iFrame.

You will be working directly with the customer facing application. As a Software Developer you will build components of the LivePerson Voice  product with a focus on stability and innovation. You will be adding new features, creating new UX, and working to delight our customers.

You Will

• Work with Product Management and UX designers to create delightful user experiences
• Create platform-independent code that can be run on multi-browser, multi-OS environments
• Produce engineering specifications, delivery estimates, and implement solutions based on product requirements.
• Provide technical documentation for the solutions that you implement
• Collaborate with peers on specifications, code reviews, and testing.
• Write unit and automated end-to-end tests to improve code quality and maximize code coverage for new and existing features.
• Meet KPIs for engineering team and be responsible for them on a weekly basis
• Communicating with customers and partners to be able to provide business value and engineering value to the problems at hand. 
• Participate in daily standups, sprint planning sessions, grooming sessions, and retrospectives.

You Have

• 4+ years experience writing code with TypeScript, Angular or equivalent frameworks.
• Familiarity with either Chrome extension development and/or Electron framework development is a plus.
• Exposure to reactive programming (i.e. RxJS)
• Candidates with experience integrating telephony, CRM or CTI applications is a plus.
• Experience with Agile development methodology 
• Ability to work independently with minimal supervision.

Benefits

• Health: Medical, Dental, and Vision
• Time away: Vacation and holidays
• Development: Generous tuition reimbursement and access to internal professional development resources.
• Equal opportunity employer

Why You’ll Love Working Here

As leaders in enterprise customer conversations, we celebrate diversity, empowering our team to forge impactful conversations globally. LivePerson is a place where uniqueness is embraced, growth is constant, and everyone is empowered to create their own success. And, we're very proud to have earned recognition from Fast Company, Newsweek, and BuiltIn for being a top innovative, beloved, and remote-friendly workplace.

Belonging At LivePerson
We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local law.

We are committed to the accessibility needs of applicants and employees. We provide reasonable accommodations to job applicants with physical or mental disabilities. Applicants with a disability who require reasonable accommodation for any part of the application or hiring process should inform their recruiting contact upon initial connection.

LivePerson (NASDAQ: LPSN) is the global leader in enterprise conversations. Hundreds of the world’s leading brands — including HSBC, Chipotle, and Virgin Media — use our award-winning Conversational Cloud platform to connect with millions of consumers. We power nearly a billion conversational interactions every month, providing a uniquely rich data set and safety tools to unlock the power of Conversational AI for better customer experiences.

At LivePerson, we foster an inclusive workplace culture that encourages meaningful connection, collaboration, and innovation. Everyone is invited to ask questions, actively seek new ways to achieve success, nd reach their full potential. We are continually looking for ways to improve our products and make things better. This means spotting opportunities, solving ambiguities, and seeking effective solutions to the problems our customers care about.

Overview:

LivePerson is looking for a Site Reliability/DevOps Engineer for the GPT (Global Product & Technology) Division. You will be part of the LivePerson SRE team building and managing highly available, distributed systems. You will have the opportunity to be part of a strong team and enjoy the work environment of a start-up, with a robust product and the benefits of a leading company in its field.

You will: 

• Lead a team to ensure product high uptime and reliability 24x7.
• Give technical leadership and support to your team and stakeholders such as development teams, data team, and leadership.
• Being hands-on with your team on day to day operations of cloud environments, Kubernetes platform, data and messaging platform, and security/compliance

You have:

• Minimum 7+ years of experience of managing cloud based production environment (AWS, GCP, Azure, etc)
• Strong verbal and written communication skills, proficient in collaborating with various stakeholders
• Solid hands-on experience and understanding of system architecture
• Highly experienced working in the Linux environment, good scripting in Bash / Python.
• Highly experienced working configuration management systems like Puppet, OpsCode Chef, Ansible, etc.
• Strong experience in Terraform, CloudFormation or other IAC
• Strong experienced in SQL (including DDL and complex queries) and managing SQL and NOSQL database systems, including MongoDB, ElasticSearch, Postgres, MySQL and others
• Strong experienced working in the Kubernetes platform and Helm
• Strong experience working in a microservices architecture using a message bus such as Kafka and Pulsar
• Experience in monitoring resources and alerting systems such as Grafana, Prometheus, Kibana, DataDog and PagerDuty
• Good knowledge of CI/CD pipelines orchestrators like TeamCity, Jenkins, Gitlab.
• Highly motivated and independent.
• Team player and excellent interpersonal Skills.
• BS in Computer Science or a related field, or equivalent work experience.
• A strong background in cloud, network and application security and compliance
• Experience with GPT or other LLMs a strong advantage

Benefits

• Health: Medical, Dental, and Vision
• Time away: Vacation and holidays
• Development: Generous tuition reimbursement and access to internal professional development resources.
• Equal opportunity employer

Why You’ll Love Working Here

As leaders in enterprise customer conversations, we celebrate diversity, empowering our team to forge impactful conversations globally. LivePerson is a place where uniqueness is embraced, growth is constant, and everyone is empowered to create their own success. And, we're very proud to have earned recognition from Fast Company, Newsweek, and BuiltIn for being a top innovative, beloved, and remote-friendly workplace.

Belonging At LivePerson

We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local law.

We are committed to the accessibility needs of applicants and employees. We provide reasonable accommodations to job applicants with physical or mental disabilities. Applicants with a disability who require reasonable accommodation for any part of the application or hiring process should inform their recruiting contact upon initial connection.