About the Role: 

We are looking for a Site Reliability Engineer to work on our core Infrastructure and Security team, to assist us with designing, building, running, improving and scaling the infrastructure that engineering and data teams use to power their services. Your duties will include the development, testing, and maintenance of our serving and data platforms, using a combination of cloud products, open source tools and internal applications. Your duties will blend software development and operations in order to continuously automate our environments. You should be able to build high-quality, scalable solutions for a variety of problems.

Our Company:

Sezzle is a cutting-edge fintech company whose long-standing mission is to financially empower the next generation. Sezzle has built a payment platform that increases purchasing power for consumers by offering interest-free installment plans. This increase in purchasing power for consumers leads to increased sales and basket sizes for the numerous eCommerce merchants that currently work with Sezzle. 

What Makes Working at Sezzle Awesome? 

At Sezzle, we are more than just brilliant engineers, passionate data enthusiasts, out-of-the-box thinkers, and determined innovators; we are skilled musicians, yogis, cyclists, chefs, golfers, dog-lovers, and rock-climbers. We believe in surrounding ourselves with not only the best and the brightest individuals, but those that are unique and purpose-driven in all that they do. Our culture is not defined by a certain set of perks designed to give the illusion of the traditional startup culture, but rather, it is the visible example living in every employee that we hire. 

Responsibilities:

• Design, build and maintain scalable infrastructure for running our systems, based on Kubernetes, Redshift and additional AWS services and products.
• Help the product teams quickly build out MVP products to test new solutions on the market.
• Maintain and develop monitoring and alerting solutions to improve the on-call experience.
• Assist product developers in debugging and triaging production issues.
• Be the first line of defense for our operational environments, triaging and resolving problems as they occur. You will be on an on-call rotation.
• Design and scale platform and data architectures to sustain rapid user growth.
• Level up the teams through pairing, code review, and mentoring.
• Bring and share with our team extensive experience with industry best practices in software development.

Minimum Requirements: 

• Bachelor's in computer science (preferred) or equivalent related experience 
• At least 5+ years of overall software, data, deployments and platform infrastructure experience.

Ideal Skills & Experience: 

• Experience with building and/or serving REST APIs using Go or a similar language.
• Experience with Relational Databases, SQL and ORM technologies.
• Strong overall Linux knowledge.
• DevOps experience with CI/CD pipelines, Docker and Kubernetes, and cloud computing platforms like AWS.
• Experience with deployment/provisioning tools like Terraform, Helm, Ansible.
• Experience with implementing and maintaining observability and monitoring tools - Prometheus, Datadog, NewRelic, Grafana, Loki or similar.
• Experience in ETL/ELT pipelines using Python and Open-source tools such as DBT.
• Proficiency in building and maintaining large-scale data warehousing technologies such as Redshift.

About You: 

• A+ character. We are team-first here at Sezzle. 
• A hard-working mentality. It’s early and there is still a lot to build. 
• An excellent communicator. 
• A fun attitude. Life’s too short. We can have fun while we work hard on cool things. 
• Smarts. We need people that are smart enough to make decisions on their own and also smart enough to know when they need input from others. 

Compensation

The compensation range for the role is as follows:

4,600 - 9,000 USD Monthly

Equal Employment Opportunity: Sezzle Inc. is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on race, color, religion, sex, national origin, age, disability, genetic information, pregnancy, or any other legally protected status. Sezzle recognizes and values the importance of diversity and inclusion in enriching the employment experience of its employees and in supporting our mission.

#Li-remote

The salary range for this role is $5,000 - $9,200 per month (Gross in USD) 

About Sezzle:

With a mission to financially empower the next generation, Sezzle is revolutionizing the shopping experience beyond payments, blending cutting-edge tech with seamless, interest-free installment plans that make shopping smarter and more accessible. We’re not just transforming payments; we’re redefining how people discover, interact with, and purchase the things they love while driving real impact on merchant sales through increased conversions and higher order values. As we continue to shape the future of fintech and retail, we’re building an innovative, dynamic team passionate about creating more than just a transaction but a truly unique shopping journey. If you’re excited about pushing boundaries in tech and delivering a game-changing experience for consumers and merchants alike, come join us at Sezzle and help create the future of shopping!

About the Role: 

We are seeking a talented and motivated Senior Site Reliability Engineer who is best in class with a high IQ plus a high EQ. This role presents an exciting opportunity to thrive in a dynamic, fast-paced environment within a rapidly growing team, with abundant prospects for career advancement. In this role you will work on our core Infrastructure and Security team, to assist us with designing, building, running, improving and scaling the infrastructure that engineering and data teams use to power their services. Your duties will include the development, testing, and maintenance of our serving and data platforms, using a combination of cloud products, open source tools and internal applications. Your duties will blend software development and operations in order to continuously automate our environments. You should be able to build high-quality, scalable solutions for a variety of problems.

Compensation

Sezzle is a remote U.S.-based company listed on NASDAQ. Our salary ranges are as follows:

• Senior: $7,000 - $9,200 USD per month

Responsibilities:

• Design, build and maintain scalable infrastructure for running our systems, based on Kubernetes, Redshift and additional AWS services and products.
• Help the product teams quickly build out MVP products to test new solutions on the market.
• Maintain and develop monitoring and alerting solutions to improve the on-call experience.
• Assist product developers in debugging and triaging production issues.
• Be the first line of defense for our operational environments, triaging and resolving problems as they occur. You will be on an on-call rotation.
• Design and scale platform and data architectures to sustain rapid user growth.
• Level up the teams through pairing, code review, and mentoring.
• Bring and share with our team extensive experience with industry best practices in software development.

Minimum Requirements: 

• Bachelor's in computer science (preferred) or equivalent related experience 
• At least 5+ years of overall software, data, deployments and platform infrastructure experience.

Ideal Skills & Experience: 

• Experience with building and/or serving REST APIs using Go or a similar language.
• Experience with Relational Databases, SQL and ORM technologies.
• Strong overall Linux knowledge.
• DevOps experience with CI/CD pipelines, Docker and Kubernetes, and cloud computing platforms like AWS.
• Experience with deployment/provisioning tools like Terraform, Helm, Ansible.
• Experience with implementing and maintaining observability and monitoring tools - Prometheus, Datadog, NewRelic, Grafana, Loki or similar.
• Experience in ETL/ELT pipelines using Python and Open-source tools such as DBT.
• Proficiency in building and maintaining large-scale data warehousing technologies such as Redshift.

Sezzle’s Technology Stack:

• Languages:Golang, Typescript, Python
• Frontend:Typescript - React and React Native
• Backend:Golang
• Database:MySQL, Postgres, Elasticsearch
• DevOps & Cloud:AWS, Kubernetes
• Version Control:Git
• CI/CD:Gitlab
• Testing:Developer-driven, focus on automated unit, integration, and end-to-end tests
• Sezzle is focused on using open source, and we build what we can before buying!

About You: 

• You have relentlessly high standards - many people may think your standards are unreasonably high. You are continually raising the bar and driving those around you to deliver great results. You make sure that defects do not get sent down the line and that problems are fixed so they stay fixed.
• You’re not bound by convention - your success—and much of the fun—lies in developing new ways to do things
• You need action - speed matters in business. Many decisions and actions are reversible and do not need extensive study. We value calculated risk-taking.
• You earn trust - you listen attentively, speak candidly, and treat others respectfully.
• You have backbone; disagree, then commit- you can respectfully challenge decisions when you disagree, even when doing so is uncomfortable or exhausting. You have conviction and are tenacious. You do not compromise for the sake of social cohesion. Once a decision is determined, you commit wholly.
• You deliver results- you focus on the key inputs and deliver them with the right quality and in a timely fashion. Despite setbacks, you rise to the occasion and never settle.

What Makes Working at Sezzle Awesome:

At Sezzle, we are more than just brilliant engineers, passionate data enthusiasts, out-of-the-box thinkers, and determined innovators. We believe in surrounding ourselves with only the best and the brightest individuals. Our culture is not defined by a certain set of perks designed to give the illusion of the traditional startup culture, but rather, it is the visible example living in every employee that we hire. 

#Li-remote

The salary range for this role is $5,000 - $9,200 per month (Gross in USD) 

About Sezzle:

With a mission to financially empower the next generation, Sezzle is revolutionizing the shopping experience beyond payments, blending cutting-edge tech with seamless, interest-free installment plans that make shopping smarter and more accessible. We’re not just transforming payments; we’re redefining how people discover, interact with, and purchase the things they love while driving real impact on merchant sales through increased conversions and higher order values. As we continue to shape the future of fintech and retail, we’re building an innovative, dynamic team passionate about creating more than just a transaction but a truly unique shopping journey. If you’re excited about pushing boundaries in tech and delivering a game-changing experience for consumers and merchants alike, come join us at Sezzle and help create the future of shopping!

About the Role: 

We are seeking a talented and motivated Senior Site Reliability Engineer who is best in class with a high IQ plus a high EQ. This role presents an exciting opportunity to thrive in a dynamic, fast-paced environment within a rapidly growing team, with abundant prospects for career advancement. In this role you will work on our core Infrastructure and Security team, to assist us with designing, building, running, improving and scaling the infrastructure that engineering and data teams use to power their services. Your duties will include the development, testing, and maintenance of our serving and data platforms, using a combination of cloud products, open source tools and internal applications. Your duties will blend software development and operations in order to continuously automate our environments. You should be able to build high-quality, scalable solutions for a variety of problems.

Compensation

Sezzle is a remote U.S.-based company listed on NASDAQ. Our salary ranges are as follows:

• Senior: $7,000 - $9,200 USD per month

Responsibilities:

• Design, build and maintain scalable infrastructure for running our systems, based on Kubernetes, Redshift and additional AWS services and products.
• Help the product teams quickly build out MVP products to test new solutions on the market.
• Maintain and develop monitoring and alerting solutions to improve the on-call experience.
• Assist product developers in debugging and triaging production issues.
• Be the first line of defense for our operational environments, triaging and resolving problems as they occur. You will be on an on-call rotation.
• Design and scale platform and data architectures to sustain rapid user growth.
• Level up the teams through pairing, code review, and mentoring.
• Bring and share with our team extensive experience with industry best practices in software development.

Minimum Requirements: 

• Bachelor's in computer science (preferred) or equivalent related experience 
• At least 5+ years of overall software, data, deployments and platform infrastructure experience.

Ideal Skills & Experience: 

• Experience with building and/or serving REST APIs using Go or a similar language.
• Experience with Relational Databases, SQL and ORM technologies.
• Strong overall Linux knowledge.
• DevOps experience with CI/CD pipelines, Docker and Kubernetes, and cloud computing platforms like AWS.
• Experience with deployment/provisioning tools like Terraform, Helm, Ansible.
• Experience with implementing and maintaining observability and monitoring tools - Prometheus, Datadog, NewRelic, Grafana, Loki or similar.
• Experience in ETL/ELT pipelines using Python and Open-source tools such as DBT.
• Proficiency in building and maintaining large-scale data warehousing technologies such as Redshift.

Sezzle’s Technology Stack:

• Languages:Golang, Typescript, Python
• Frontend:Typescript - React and React Native
• Backend:Golang
• Database:MySQL, Postgres, Elasticsearch
• DevOps & Cloud:AWS, Kubernetes
• Version Control:Git
• CI/CD:Gitlab
• Testing:Developer-driven, focus on automated unit, integration, and end-to-end tests
• Sezzle is focused on using open source, and we build what we can before buying!

About You: 

• You have relentlessly high standards - many people may think your standards are unreasonably high. You are continually raising the bar and driving those around you to deliver great results. You make sure that defects do not get sent down the line and that problems are fixed so they stay fixed.
• You’re not bound by convention - your success—and much of the fun—lies in developing new ways to do things
• You need action - speed matters in business. Many decisions and actions are reversible and do not need extensive study. We value calculated risk-taking.
• You earn trust - you listen attentively, speak candidly, and treat others respectfully.
• You have backbone; disagree, then commit- you can respectfully challenge decisions when you disagree, even when doing so is uncomfortable or exhausting. You have conviction and are tenacious. You do not compromise for the sake of social cohesion. Once a decision is determined, you commit wholly.
• You deliver results- you focus on the key inputs and deliver them with the right quality and in a timely fashion. Despite setbacks, you rise to the occasion and never settle.

What Makes Working at Sezzle Awesome:

At Sezzle, we are more than just brilliant engineers, passionate data enthusiasts, out-of-the-box thinkers, and determined innovators. We believe in surrounding ourselves with only the best and the brightest individuals. Our culture is not defined by a certain set of perks designed to give the illusion of the traditional startup culture, but rather, it is the visible example living in every employee that we hire. 

#Li-remote

LivePerson (NASDAQ: LPSN) is the global leader in enterprise conversations. Hundreds of the world’s leading brands — including HSBC, Chipotle, and Virgin Media — use our award-winning Conversational Cloud platform to connect with millions of consumers. We power nearly a billion conversational interactions every month, providing a uniquely rich data set and safety tools to unlock the power of Conversational AI for better customer experiences.

At LivePerson, we foster an inclusive workplace culture that encourages meaningful connection, collaboration, and innovation. Everyone is invited to ask questions, actively seek new ways to achieve success, nd reach their full potential. We are continually looking for ways to improve our products and make things better. This means spotting opportunities, solving ambiguities, and seeking effective solutions to the problems our customers care about.

Overview:

LivePerson is looking for a Site Reliability Engineer for the GPT (Global Product & Technology) Division. You will be part of the LiverPerson SRE team building and managing highly available, distributed systems. You will have the opportunity to be part of a strong team and enjoy the work environment of a start-up, with a robust product and the benefits of a leading company in its field.

You will: 

• Ensure product high uptime and reliability 24x7.
• Manage Linux servers in a multi-cloud environment
• Manage high availability Kubernetes resources using Helm charts
• Assist with deploying upgrades and patches using Chef/Ansible/Puppet/Helm
• Monitoring and troubleshooting warnings and alerts related to the reporting platform’s performance
• Develop monitoring resources and alerting systems such as Grafana, Prometheus, Kibana, DataDog and PagerDuty
• Coordinate with DBA and developers to manage SQL and NOSQL database systems, including MongoDB, ElasticSearch, Postgres, MySQL and others
• Managing message bus systems such as Kafka and Pulsar
• Build and maintain CI/CD pipelines using Jenkins/Gitlab/Teamcity

You have:

• Minimum 4+ years of experience of managing cloud based production environment (AWS, GCP, Azure, etc)
• Highly experienced working in the Linux environment, good scripting in Bash / Python.
• Highly experienced working configuration management systems like OpsCode Chef, Ansible, Puppet,  etc.
• Strong experience in Terraform, CloudFormation or other IAC
• Experienced in SQL, including DDL and complex queries
• Experienced working in the Kubernetes platform
• Experience working in a microservices architecture using a message bus
• Good knowledge of CI/CD pipelines orchestrators like TeamCity, Jenkins, Gitlab
• Ability to integrate security best practices into the SRE workflow.
• Highly motivated and independent.
• Team player and excellent interpersonal Skills.
• Excellent written and verbal communication skills.
• BS in Computer Science or a related field, or equivalent work experience.
• A strong background in cloud, network and application security and compliance
• Experience with GPT or other LLMs a strong advantage

Benefits

• Health: Medical, Dental, and Vision
• Time away: Vacation and holidays
• Development: Generous tuition reimbursement and access to internal professional development resources.
• Equal opportunity employer

Why You’ll Love Working Here

As leaders in enterprise customer conversations, we celebrate diversity, empowering our team to forge impactful conversations globally. LivePerson is a place where uniqueness is embraced, growth is constant, and everyone is empowered to create their own success. And, we're very proud to have earned recognition from Fast Company, Newsweek, and BuiltIn for being a top innovative, beloved, and remote-friendly workplace.

Belonging At LivePerson

We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local law.

We are committed to the accessibility needs of applicants and employees. We provide reasonable accommodations to job applicants with physical or mental disabilities. Applicants with a disability who require reasonable accommodation for any part of the application or hiring process should inform their recruiting contact upon initial connection.

About the Role:

We are seeking a Lead Site Reliability Engineer to help build a reliable web experience for our users. We believe that moving fast is our competitive advantage, and enables us to better serve our users. We also know that the faster we move, the more likely we are to break things.

You Will:

• Design and implement SRE practices ensuring availability, scalability and observability of production systems with a strong focus on excellent customer experience
• Actively seek and identify opportunities to improve the availability and performance of the system by applying the learnings from monitoring and observation
• Use automation extensively to design, configure, manage, and monitor systems in support of our product development teams
• Understanding of Infrastructure and infra automation (Infrastructure as Code)
• Manage incidents and emergency response, track outages, ensure data integrity and engineer releases to promote safe, efficient and rapid deployments
• Handle emergency response either by being on-call or by reacting to symptoms according to monitoring and escalation when needed
• Improve the codebase by resolving logic issues, deprecating unused code, etc.
• Implement monitoring, logging, alerting and SLO Reporting
• Identify Service Level Indicators (SLIs) that will align the team to meet the availability and performance objectives
• Perform and run blameless RCAs on incidents and outages aggressively looking for answers that will prevent incident reoccurrence
• Provides reviews on design documents from internal and external teams
• Performs more-complex tasks using highly-specialized knowledge and advanced business experience
• Resolves complex tickets in creative manners
• Develops and leads large and highly-complex cross-functional projects or programs 
• Determines solutions to blockers, identify tasks, and developing solutions as appropriate
• Responsible for at least for 1 major delivery domain and accountable for all the aspects of SRE for that domain
• Develops standards, tools, and knowledge requirements for skill and career development

You Have:

• 10+ years as a software engineer, shipping production code
• 5+ years of experience as a Site Reliability Engineer or Production support Engineer
• Bachelor's degree in Computer Science, Engineering, or related field, or relevant years of work experience
• Experience with service-oriented architectures and microservices at scale
• Strong proficiency with RDBMS databases (PostgreSQL, MySQL, SQL Server, etc.)
• Strong proficiency in SQL scripting
• Proficiency developing in one or more languages such as Java, Kotlin, Python, and/or others
• Ability to use containers and orchestration frameworks (Kubernetes, Docker, Container registries etc.)
• Knowledge of CDN, typescript frameworks, and GQL.
• Knowledge and good understanding of any pub/sub / Queue messaging systems 
• Proficiency in Git or other VCS
• Experience with configuring, customizing, and extending monitoring tools (Datadog, Prometheus, New Relic etc.)
• Excellent debugging and troubleshooting skills
• Strong technical competency, with a data-driven analytical approach towards solving complex challenges
• Have a systematic problem-solving approach, coupled with strong and effective communication skills and a sense of drive
  • Nice-to-have: Experience with Terraform or other IAC tools such as Chef, Puppet or Ansible

Our Benefits (there are more but here are some highlights):

• Competitive salary & equity compensation for full-time roles
• Unlimited PTO, company holidays, and quarterly mental health days
• Comprehensive health benefits including medical, dental & vision, and parental leave
• Employee Stock Purchase Program (ESPP)
• Employee discounts on hims & hers & Apostrophe online products
• 401k benefits with employer matching contribution
• Offsite team retreats

#LI-Remote

About the Role:

We are seeking a Site Reliability Engineer to help build a reliable web experience for our users. We believe that moving fast is our competitive advantage, and enables us to better serve our users. We also know that the faster we move, the more likely we are to break things.

You Will:

• Actively seek and identify opportunities to improve the availability and performance of the system by applying the learnings from monitoring and observation.
• Use automation extensively to design, configure, manage, and monitor systems in support of our product development teams
• Implement SRE practices ensuring availability, scalability and observability of production systems with a strong focus on excellent customer experience
• Understanding of Infrastructure as Code
• Incident management and emergency response, track outages, ensure data integrity and engineer releases to promote rapid deployments
• Handle emergency response either by being on-call or by reacting to symptoms according to monitoring and escalation when needed
• Implement monitoring, logging, alerting and SLO Reporting
• Identify Service Level Indicators (SLIs) that will align the team to meet the availability and performance objectives.
• Perform and run blameless RCAs on incidents and outages aggressively looking for answers that will prevent incident reoccurrence.
• Demonstrates strong technical skills and expertise in any one of OOO programming languages 
• Independently handle complex technical tasks in projects.

You Have:

• 3+ years as a software engineer, shipping production code.
• 1+ years of experience as a Site Reliability Engineer or Production support Engineer
• Bachelor's degree in Computer Science, Engineering, or related field, or relevant years of work experience
• Proficiency with RDBMS databases (PostgreSQL, MySQL, SQL Server, etc.)
• Proficiency in SQL scripting
• Proficiency developing in one or more languages such as Java, Kotlin, Python, and/or others
• Proficiency in Git or other VCS
• Good debugging and troubleshooting skills
• Strong technical competency, with a data-driven analytical approach towards solving complex challenge

Our Benefits (there are more but here are some highlights):

• Competitive salary & equity compensation for full-time roles
• Unlimited PTO, company holidays, and quarterly mental health days
• Comprehensive health benefits including medical, dental & vision, and parental leave
• Employee Stock Purchase Program (ESPP)
• Employee discounts on hims & hers & Apostrophe online products
• 401k benefits with employer matching contribution
• Offsite team retreats

#LI-Remote

LivePerson (NASDAQ: LPSN) is the global leader in enterprise conversations. Hundreds of the world’s leading brands — including HSBC, Chipotle, and Virgin Media — use our award-winning Conversational Cloud platform to connect with millions of consumers. We power nearly a billion conversational interactions every month, providing a uniquely rich data set and safety tools to unlock the power of Conversational AI for better customer experiences.

At LivePerson, we foster an inclusive workplace culture that encourages meaningful connection, collaboration, and innovation. Everyone is invited to ask questions, actively seek new ways to achieve success, nd reach their full potential. We are continually looking for ways to improve our products and make things better. This means spotting opportunities, solving ambiguities, and seeking effective solutions to the problems our customers care about.

Overview:

LivePerson is looking for a Site Reliability/DevOps Engineer for the GPT (Global Product & Technology) Division. You will be part of the LivePerson SRE team building and managing highly available, distributed systems. You will have the opportunity to be part of a strong team and enjoy the work environment of a start-up, with a robust product and the benefits of a leading company in its field.

You will: 

• Lead a team to ensure product high uptime and reliability 24x7.
• Give technical leadership and support to your team and stakeholders such as development teams, data team, and leadership.
• Being hands-on with your team on day to day operations of cloud environments, Kubernetes platform, data and messaging platform, and security/compliance

You have:

• Minimum 7+ years of experience of managing cloud based production environment (AWS, GCP, Azure, etc)
• Strong verbal and written communication skills, proficient in collaborating with various stakeholders
• Solid hands-on experience and understanding of system architecture
• Highly experienced working in the Linux environment, good scripting in Bash / Python.
• Highly experienced working configuration management systems like Puppet, OpsCode Chef, Ansible, etc.
• Strong experience in Terraform, CloudFormation or other IAC
• Strong experienced in SQL (including DDL and complex queries) and managing SQL and NOSQL database systems, including MongoDB, ElasticSearch, Postgres, MySQL and others
• Strong experienced working in the Kubernetes platform and Helm
• Strong experience working in a microservices architecture using a message bus such as Kafka and Pulsar
• Experience in monitoring resources and alerting systems such as Grafana, Prometheus, Kibana, DataDog and PagerDuty
• Good knowledge of CI/CD pipelines orchestrators like TeamCity, Jenkins, Gitlab.
• Highly motivated and independent.
• Team player and excellent interpersonal Skills.
• BS in Computer Science or a related field, or equivalent work experience.
• A strong background in cloud, network and application security and compliance
• Experience with GPT or other LLMs a strong advantage

Benefits

• Health: Medical, Dental, and Vision
• Time away: Vacation and holidays
• Development: Generous tuition reimbursement and access to internal professional development resources.
• Equal opportunity employer

Why You’ll Love Working Here

As leaders in enterprise customer conversations, we celebrate diversity, empowering our team to forge impactful conversations globally. LivePerson is a place where uniqueness is embraced, growth is constant, and everyone is empowered to create their own success. And, we're very proud to have earned recognition from Fast Company, Newsweek, and BuiltIn for being a top innovative, beloved, and remote-friendly workplace.

Belonging At LivePerson

We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local law.

We are committed to the accessibility needs of applicants and employees. We provide reasonable accommodations to job applicants with physical or mental disabilities. Applicants with a disability who require reasonable accommodation for any part of the application or hiring process should inform their recruiting contact upon initial connection.

The role: 

• As a member of our Technology team, the Site Reliability Engineer will be on an on-call rotation to respond to incidents that impact Newsela.com availability and provide support for developers during internal and external incidents.
• Maintain and assist in extending our infrastructure with Terraform, Github Actions CI/CD, Prefect, and AWS services.
• Build monitoring that alerts on symptoms rather than outages using Datadog, Sentry and CloudWatch.
• Look for ways to turn repeatable manual actions into automations to reduce on-call toil.
• Improve operational processes (such as deployments, releases, migrations, etc) to make them run seamlessly with fault tolerance in mind.
• Design, build and maintain core cloud infrastructure on AWS and GCP that enables scaling to support thousands of concurrent users
• Debug production issues across services and levels of the stack.
• Provide infrastructure and architectural planning support as an embedded team member within a domain of Newsela’s application developers. 

Why you’ll love this role:

• As a member of our growing Technology team, you will have the opportunity to make a real and immediate impact by:
• • being involved in the growth of Newsela’s infrastructure.
  • influencing improved resiliency and reliability of the Newsela product.
• You'll impact Newsela.com's availability, which will ultimately scale Newsela’s ability to bring engaging, culturally responsive learning content to K-12 classrooms nationwide.

Why you’re a great fit:

• 2+ years of experience as a Site Reliability Engineer.
• Background in Infrastructure as code: use Terraform and Github CI/CD for automation, containerize our environments (Docker, ECS), and leverage cloud technologies to meet our goals.
• Systems experience managing, configuring and troubleshooting operating system issues, storage (block and object), networking (VPCs, proxies and CDNs), and administer high-availability datastores (mySQL, Postgres, Neo4J) and Redis clusters.
• Monitoring and instrumentation: implement metrics in Datadog, Sentry, log management and related systems, and Slack/JIRA integrations.
• Understanding of engineering practices: availability, reliability and scalability, as well as disaster recovery.
• Ability to work in a variety of languages: Shell, IaC, Python, and SQL.
• Be able to plan using your familiarity with agile methodologies; use epics, issues to drive projects.
• Personal and team workload organization and ability to self-organize and accomplish tasks asynchronously.
• Contributing to Newsela architecture diagrams, process diagrams and runbook documentation.
• Completing Root Cause Analysis (RCA) investigations and perform readiness reviews.
• Improving team practices through code reviews, handoffs of work, and incidents.
• Self-awareness, handling conflict in the team, providing and receiving feedback, and maintaining good relationships with other engineering teams.
• Willingness to proactively step in and do the right thing while providing candid and constructive feedback.

Why you’ll love working at Newsela:

• Health & Wellness: Access to the world’s leading medical experts for healthcare (pets included!). Discounts and resources to stay healthy: mind, body, and soul.
• Work From Home: Almost all of our roles are fully remote - tech stipend included!
• Supporting ALL Families: Supplemental programs and time off to take care of your family and yourself.
• Time Off: Flexible PTO to recharge, including Sabbatical Leave 
• Professional Development: Annual stipends for continued learning and education 
• Make A Difference: No matter your role or department, the work you do each day helps share the future of education and improves the lives of students and teachers.

Base Compensation: $95,000 - $105,000. Total compensation for this role also includes incentive stock options and benefits. This compensation range may be adjusted based on actual experience.

Today, CLEAR is well-known as a leader in digital and biometric identification, reducing friction for our members wherever an ID check is needed. We’re looking for a Senior Site Reliability Engineer (SRE) to establish our SRE function. You will join us to accelerate building and scaling our innovative systems that support our growing identity platform. You will drive on SLOs, using them to find and fix gaps in our observability and our overall systems. You will lead reliability-focused practices such as load testing, capacity planning, game days, chaos testing, and incident post-mortems. You will work hand-in-hand with the Software Engineering and Product team on the design, architecture, and implementation of new systems and services.

What You Will Do:

•  Embed within an Engineering and Product pillar to deeply understand the product and implement observability across all key flows
• Facilitate and build load testing cases, ensuring we understand the limits and scaling factors of our services and systems
• Contribute to architecture and design of new services and systems, ensuring highly reliable and scalable concepts are implemented
• Work closely with Infrastructure, Developer Experience, Networking, and other teams to ensure Product Engineering requirements are met on future roadmaps and technical implementations
• Build and lead practices such as game days, chaos engineering, and failure analysis
• Build long-term capacity plans, with an eye toward reliability and cost-efficiency

Who You Are:

• A software engineer who has worked as an embedded Site Reliability Engineer
• Experience writing production-grade software in a modern language, such as Java
• Strong knowledge of distributed systems concepts (think CAP theorem), microservices architecture, and distributed tracing 
• Experience with modern observability systems such as Datadog
• Experience with performance debugging tools and patterns. You should be able to read a flame graph
• A strong product and user-centric mindset
• Desire to continuously improve systems and environments

How You'll be Rewarded:

At CLEAR we help YOU move forward - because when you’re at your best, we’re at our best. You’ll work with talented team members who are motivated by our mission of making experiences safer and easier.Our hybrid work environment provides flexibility. In our offices, you’ll enjoy benefits like meals and snacks. We invest in your well-being and learning & development with our stipend and reimbursement programs. 

We offer holistic total rewards, including comprehensive healthcare plans, family building benefits (fertility and adoption/surrogacy support), flexible time off, free OneMedical memberships for you and your dependents, and a 401(k) retirement plan with employer match. The base salary range for this role is $175,000 - $215,000, depending on levels of skills and experience.

The base salary range represents the low and high end of CLEAR’s salary range for this position. Salaries will vary depending on various factors which include, but are not limited to location, education, skills, experience and performance. The range listed is just one component of CLEAR’s total compensation package for employees and other rewards may include annual bonuses, commission, Restricted Stock Units

About CLEAR

Have you ever had that green-light feeling? When you hit every green light and the day just feels like magic. CLEAR's mission is to create frictionless experiences where every day has that feeling. With more than 22+ million passionate members and hundreds of partners around the world, CLEAR’s identity platform is transforming the way people live, work, and travel. Whether it’s at the airport, stadium, or right on your phone, CLEAR connects you to the things that make you, you - unlocking easier, more secure, and more seamless experiences - making them all feel like magic. 

CLEAR provides reasonable accommodation to qualified individuals with disabilities or protected needs. Please let us know if you require a reasonable accommodation to apply for a job or perform your job. Examples of reasonable accommodation include, but are not limited to, time off, extra breaks, making a change to the application process or work procedures, policy exceptions, providing documents in an alternative format, live captioning or using a sign language interpreter, or using specialized equipment.

The Role:

A Site Reliability Engineer borders the worlds of software engineering and systems engineering. At Podium, the SRE team drives our products to success by building a stable, scalable, sustainable, and slick system. We permanently sit and sup with the product engineering teams to address all of their needs, and work as an SRE guild to build a world-class platform for our products to run on. We're currently targeting a senior SRE to come in and deliver impact from day one.

What you will be doing: 

• Work with the following technologies: Kubernetes, Helm, Docker, AWS, Terraform, Datadog, Prometheus, Ansible, StrongDM, Python, Go, Ruby, GitLab and GitLab CI.
• Engaging with Podium's engineering community to identify potential areas of improvement or pain points and making Podium's systems safer and more pleasant to operate.
• Participating in an on-call rotation for the services the team owns, triaging and addressing production as well as development issues.
• Working cross-functionally with different teams to make sure that there is no down time for our products.
• Mentoring junior engineers on the team.

What you should have: 

• Bachelor’s degree in a technical field or relevant work experience.
• 4+ years experience working alongside a production system in either a software engineer or systems engineer type role
• 3+ years deploying, operating and debugging server software on Linux
• Curiosity and the desire to learn
• Ability to take a rotating on-call shift

What we hope you have: 

• Experience with distributed systems and microservices
• Practical knowledge of system design
• Cloud computing, such as AWS, GCP, or Azure
• SOC2, HIPAA, PCI, or other regulatory or compliance standards
• Building and maintaining a CI/CD pipeline
• Heavy Infrastructure experience 

We are looking for an Operations Site Reliability Engineer to enhance, support, and troubleshoot our SaaS and VOIP platforms for our Business Technology program. We’re looking for someone with a wide breadth of knowledge, experience, and interest in a range of technology domains. This role will ensure the continued stability of our production applications while improving automation, alerting, and monitoring. We deal with many different technologies; a desire to learn and a hunger to work on challenging projects is a must.

Key Responsibilities:

• Triage, troubleshoot, and fix production problems in every layer of the stack, with a focus on Oracle and billing systems
• Design, develop, improve, and tune logging, monitoring, and alerting
• Create actionable alerts to fix system outages before they occur
• Write software to improve reliability and recoverability of production systems
• Identify manual work, document the fix in the form of a runbook, then automate it away
• Perform and automate system administration tasks
• Participate in 24/7 on-call rotation supporting production systems

Qualifications:

• Bachelor’s degree in Computer Science or related field, or equivalent work experience
• 0-2 years of Oracle systems experience
• 0-2 years of software development experience
• 0-2 years of Linux system administration experience
• 0-2 years of performance engineering experience
• Understanding and experience working with RESTful APIs
• Experience with triaging troubleshooting complex systems
• Experience working with source control
• Experience with containerization and container orchestration
• Experience with application performance monitoring
• Experience with web technology components including relational and SQL Databases, Apache, Tomcat, Java, packet monitoring
• Experience with microservice environments and distributed systems
• Familiarity with front-end technologies
• Ability to clearly communicate technical concepts
• Understanding of general SRE concepts and DevOps principles
• Familiar with the SIP concepts and troubleshooting

Nextiva Core Competencies / DNA:

• Drives Results:  The successful candidate will be action oriented, with a passion for solving problems.  They will bring clarity and simplicity to ambiguous situations.  This individual will challenge the status quo; asking what we can do differently and finding ways to create and build more success.  S/he is a change agent, prepared to lead and drive changes as we transform. 
• Critical Thinker:  The successful candidate is fact based and data driven, able to understand and articulate the “why,” identifying key drivers and learning from the past.  They are forward-thinking, anticipating problems before they arise.  They’ll recommend and action well thought out solutions, understanding the risks and dependencies. 
• Right Attitude:  The successful candidate will be team-oriented, collaborative and competitive with a winning mindset; they’re resilient and able to easily bounce back from setbacks.  S/he will be able to zoom in / out, willing to be hands-on to help solve important problems while being a motivating figure for the team along the way.  S/he will embrace a culture of service and learning with a focus on caring, supporting and respecting our customers and team members.

Rewards & Benefits:

Nextiva provides a comprehensive employee benefits package that includes highly competitive salary, medical and life insurance after probation, paid parental leave as per Company policy, employee recognition initiatives,  various employee wellness programs and loads of learning and development opportunities which are coupled with career paths to last a lifetime. Great opportunity to work and build a career in international environment is supplemented by friendly atmosphere and professional team.

#LI-SC1 #LI-Remote

We are looking for an Operations Site Reliability Engineer to enhance, support, and troubleshoot our SaaS and VOIP platforms for our Business Technology program. We’re looking for someone with a wide breadth of knowledge, experience, and interest in a range of technology domains. This role will ensure the continued stability of our production applications while improving automation, alerting, and monitoring. We deal with many different technologies; a desire to learn and a hunger to work on challenging projects is a must.

Key Responsibilities:

• Triage, troubleshoot, and fix production problems in every layer of the stack, with a focus on Oracle and billing systems
• Design, develop, improve, and tune logging, monitoring, and alerting
• Create actionable alerts to fix system outages before they occur
• Write software to improve reliability and recoverability of production systems
• Identify manual work, document the fix in the form of a runbook, then automate it away
• Perform and automate system administration tasks
• Participate in 24/7 on-call rotation supporting production systems

Qualifications:

• Bachelor’s degree in Computer Science or related field, or equivalent work experience
• 0-2 years of Oracle systems experience
• 0-2 years of software development experience
• 0-2 years of Linux system administration experience
• 0-2 years of performance engineering experience
• Understanding and experience working with RESTful APIs
• Experience with triaging troubleshooting complex systems
• Experience working with source control
• Experience with containerization and container orchestration
• Experience with application performance monitoring
• Experience with web technology components including relational and SQL Databases, Apache, Tomcat, Java, packet monitoring
• Experience with microservice environments and distributed systems
• Familiarity with front-end technologies
• Ability to clearly communicate technical concepts
• Understanding of general SRE concepts and DevOps principles
• Familiar with the SIP concepts and troubleshooting

Nextiva Core Competencies / DNA:

• Drives Results:  The successful candidate will be action oriented, with a passion for solving problems.  They will bring clarity and simplicity to ambiguous situations.  This individual will challenge the status quo; asking what we can do differently and finding ways to create and build more success.  They are a change agent, prepared to lead and drive changes as we transform. 
• Critical Thinker:  The successful candidate is fact based and data driven, able to understand and articulate the “why,” identifying key drivers and learning from the past.  They are forward-thinking, anticipating problems before they arise.  They’ll recommend and action well thought out solutions, understanding the risks and dependencies. 
• Right Attitude:  The successful candidate will be team-oriented, collaborative and competitive with a winning mindset; they’re resilient and able to easily bounce back from setbacks.  They will be able to zoom in / out, willing to be hands-on to help solve important problems while being a motivating figure for the team along the way.  They will embrace a culture of service and learning with a focus on caring, supporting and respecting our customers and team members.

Compensation, Rewards & Benefits:

The salary or hourly wage offered by Nextiva to external candidates considers a wide range of factors, including but not limited to skills sets, experience, training, licensure and certifications, etc. Our compensation decisions are dependent on the facts and circumstances of each case. Our estimate of the expected hiring range for the position as posted is $57,000 - $84,650 A different level in the job hierarchy may apply to a specific candidate resulting in a different hiring range.

Nextiva provides a comprehensive employee benefits package that includes medical (including supplemental plans for accident, hospitalization and critical illness), telemedicine, dental, vision, disability, life insurance, legal assistance, an Employee Assistance Plan, paid parental bonding leave, PTO for hourly employees and Flexible Time Off (FTO) for salaried employees, an employee long-term savings plan (401k) through Fidelity with Nextiva matching, comprehensive employee wellness programs and loads of learning and development opportunities which are coupled with career paths to last a lifetime.

Interested in joining our amazing team at Nextiva HQ? Apply today as we launch the future of business conversations!????

Established in 2008 and headquartered in Scottsdale, Arizona, Nextiva secured $200M from Goldman Sachs in late 2021, valuing the company at $2.7B.To check out what’s going on at Nextiva, check us out on Instagram, Instagram (MX), YouTube, LinkedIn, and the Nextiva blog. 

Nextiva is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.Nextiva participates in the E-Verify Program where and as required by law. For additional information about E-Verify visit USCIS. 

#LI-RQ1 #LI-Remote

The Role:

A Site Reliability Engineer borders the worlds of software engineering and systems engineering. At Podium, the SRE team drives our products to success by building a stable, scalable, sustainable, and slick system. We permanently sit and sup with the product engineering teams to address all of their needs, and work as an SRE guild to build a world-class platform for our products to run on. We're currently targeting a senior SRE to come in and deliver impact from day one.

What you will be doing: 

• Work with the following technologies: Kubernetes, Helm, Docker, AWS, Terraform, Datadog, Prometheus, Ansible, StrongDM, Python, Go, Ruby, GitLab and GitLab CI.
• Engaging with Podium's engineering community to identify potential areas of improvement or pain points and making Podium's systems safer and more pleasant to operate.
• Participating in an on-call rotation for the services the team owns, triaging and addressing production as well as development issues.
• Working cross-functionally with different teams to make sure that there is no down time for our products.
• Mentoring junior engineers on the team.

What you should have: 

• Bachelor’s degree in a technical field or relevant work experience.
• 4+ years experience working alongside a production system in either a software engineer or systems engineer type role
• 3+ years deploying, operating and debugging server software on Linux
• Curiosity and the desire to learn
• Ability to take a rotating on-call shift

What we hope you have: 

• Experience with distributed systems and microservices
• Practical knowledge of system design
• Cloud computing, such as AWS, GCP, or Azure
• SOC2, HIPAA, PCI, or other regulatory or compliance standards
• Building and maintaining a CI/CD pipeline
• Heavy Infrastructure experience