48 Results
OpenBet is sport. The world's top sports betting brands choose OpenBet as their partner for world class content, leading tech and tailored services. We have their back. So they’re ready with exciting, memorable and safe sports betting experiences, to entertain millions of players worldwide.
OpenBet’s mission is to power growth and player engagement for operators through a global betting ecosystem that delivers at scale, at speed, at every great sports event. Our 1000 talented colleagues are the market's top team. We achieve billions of bets in a season; 60,000+ per second (more transactions than Amazon on Prime Day); 100% uptime (zero Superbowl crashes!) and we're built on 25 years of imaginative technology that is iterated daily.
OpenBet has established a premium client base of more than 75 operators worldwide and has 34 licences across the fastest growing regulated sports betting markets in North America, Europe and Asia Pacific. The team is growing at scale driven by accelerated demand for our products and significant investment. We offer the speed, dynamism and growth opportunities of a start-up, underpinned by the stability and strength of a global employer.
Working at OpenBet every day is an opportunity for you to create exciting betting entertainment for millions of sports fans across the globe.
Want to be part of our future growth?
We’re looking for a Technical Account Manager (TAM) to support our customers’ experience across all OpenBet product verticals to provide best-in-class service and value. The TAM will serve as a trusted technical advisor and “voice of the customer” for OpenBet Enterprise customers, facilitating services aligned to the customer’s priorities in order to maximize the business value across the product portfolio. Your technical acumen and customer-facing skills will enable you to effectively represent OpenBet, and drive discussions with senior leadership regarding incidents, trade-offs, support and risk management.
In this role, you will support OpenBet customers as a technical specialist and communication expert. You will play an advisory role to our customers, build long-term strategic relationships and ensure optimal customer experience and outcomes. You'll be the technical customer advocate internally, and have the opportunity to work closely with Sales, Product Management and Engineering teams to influence the product features based on feedback from customers.
Key accountabilities include customer engagement, defining overall program strategy, integrated development plan, high-level program timelines, proactively identifying and managing program development risks and issues, and ensuring effective Program Team dynamics, performance, prioritization and communication.
If you are ready to roll up your sleeves, get hands-on and are equally adept at self-motivation within a high-performing team, we would like to hear from you!
Essential Job Functions:
All your information will be kept confidential according to EEO guidelines.
See more jobs at SG Digital
Zscaler enables the world’s leading organizations to securely transform their networks and applications for a mobile and cloud-first world. Its flagship services, Zscaler Internet Access, and Zscaler Private Access, create fast, secure connections between users and applications, regardless of device, location, or network. Zscaler services are 100% cloud-delivered and offer the simplicity, enhanced security, and improved user experience that traditional appliances or hybrid solutions are unable to match. Used in more than 185 countries, Zscaler operates the world’s largest cloud security platform, protecting thousands of enterprises and government agencies from cyberattacks and data loss. Stay Connected: LinkedIn: https://www.linkedin.com/company/zscaler Twitter: https://www.twitter.com/zscaler Facebook: https://www.facebook.com/Zscaler/
As a Zscaler Technical Account Manager (TAM), you will provide world-class post-sales engineering and professional services support to enterprises and service providers. You will interact with customers using a variety of medium (phone, email, on-site) in a professional and efficient manner. All TAMs are held to the highest industry standards for responsiveness and services provided. The TAM manages the Premium Support relationship and ensures that Zscaler is and continues to be considered a key technology partner within the account. The TAM will work closely with the Field Sales Team to ensure that all Zscaler products and services are deployed in a manageable and supportable way, and the customer gets the most out of their investment for the life of the contract. The TAM will work toward establishing an excellent working relationship with other members of the Zscaler Team that are active within his/her accounts. As the Zscaler platform integrates with many aspects of the Internet and customer infrastructure, a thorough understanding of Internet protocols and networking beyond HTTP and SMTP is required.
Responsibilities/What You’ll Do:
Qualifications/Your Background:
All your information will be kept confidential according to EEO guidelines.
#LI - BMZ
What You Can Expect From Us:
Why Zscaler?
People who excel at Zscaler are smart, motivated and share our values. Ask yourself: Do you want to team with the best talent in the industry? Do you want to work on disruptive technology? Do you thrive in a fluid work environment? Do you appreciate a company culture that enables individual and group success and celebrates achievement? If you said yes, we’d love to talk to you about joining our award-winning team.
Additional information about Zscaler (NASDAQ: ZS ) is available at https://www.zscaler.com.
Zscaler is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
See more jobs at Zscaler
Who is Castor?
Castor is a leading cloud-based clinical data platform working with some of the world’s largest pharmaceutical and medical device companies, as well as renowned academic and research institutes like the World Health Organization.
We simplify the clinical trial process, from recruitment to analysis, with user-friendly, patient-centric technology. Our mission is to bring medical research into the digital age. Why? Because medical research is still largely run using free-text, paper, and legacy technology.
Our self-service platform enables our users to run remote (decentralized), device-enabled, patient-centric trials. By helping our users capture high-quality data and making it machine-readable, we are fundamentally changing the flawed evidence-based medicine process.
How is Castor supporting the Coronavirus crisis?
Castor has joined the global fight against the Coronavirus by making our research data capture system available for free for all COVID-19 research projects. Castor is supporting more than 200 COVID-19 studies across the world, including the World Health Organization’s SOLIDARITY trial.
See more jobs at @ Castor EDC
47 Degrees, a global consulting firm specializing in functional programming, is looking for a talented Technical Account Manager to lead and nurture projects involving Scala, Kotlin, Spark, Kafka, and other technologies in the Engineering and Big Data space.
Some of the job responsibilities of our Technical Account Manager include;
Requirements:
What you can expect from working with us!
47 Degrees is committed to creating an inclusive and diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
Please feel free to share your preferred pronouns with us during the application process.
47 Degrees does not sponsor work visas, either at the time of hire or at any later time. All persons hired will be required to verify identity and eligibility to work in the country that they are located in, and to complete any required employment eligibility forms.
See more jobs at 47 Degrees
Technical Account Manager (remote), Consumer Services
Experian is the world’s leading global information services company, unlocking the power of data to create more opportunities for consumers, businesses and society. We are thrilled to share that FORTUNE has named Experian one of the 100 Best Companies to work for. In addition, for the last five years we’ve been named in the 100 “World’s Most Innovative Companies” by Forbes Magazine.
Experian Partner Solutions helps 300+ businesses protect their 60M+ customers by building enterprise-level (1) identity, (2) credit, and (3) data breach cybersecurity SaaS products in a white-label (B2B2C) branded format. Experian Partner Solutions and its ‘sister’ business unit Direct-to-Consumer form Experian Consumer Services, a $900M business segment inside the $5B global information services company commonly known as Experian.
What you’ll be doing
The Technical Account Manager is the primary technical point of contact for accounts and will be the liaison between the client and all internal Experian technology, operations, and product.
Primary responsibilities
Acting as a single point of contact for technical consulting and assisting our Account & Project Managers, Product, and Tech Support, and Engineers with new and ongoing technical communications for existing clients including security updates and software support. The Technical Account Manager will:
What your background looks like
All your information will be kept confidential according to EEO guidelines.
Experian is proud to be an Equal Opportunity and Affirmative Action employer. Our goal is to create a thriving, inclusive and diverse team where people love their work and love working together. We believe that diversity, equity and inclusion is essential to our purpose of creating a better tomorrow. We value the uniqueness of every individual and want you to bring your whole, authentic self to work. For us, this is The Power of YOU and it ensures that we live what we believe.
Experian U.S. employees are required to be fully vaccinated for COVID-19.
Experian Careers - Creating a better tomorrow together
Find out what its like to work for Experian by clicking here
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PubMatic (Nasdaq: PUBM) delivers superior revenue to publishers by being an SSP of choice for agencies and advertisers. PubMatic’s cloud infrastructure platform for digital advertising empowers app developers and publishers to increase monetization while enabling media buyers to drive return on investment by reaching and engaging their target audiences in brand-safe, premium environments across ad formats and devices. Since 2006, PubMatic has been expanding its owned and operated global infrastructure and continues to cultivate programmatic innovation. With a globally distributed workforce and no corporate headquarters, PubMatic operates 16 offices and eight data centers across North America, Europe, and Asia Pacific.
PubMatic is hiring an Technical Account Manager/ Customer Success Operations Manager/Advertising Operations to join our growing team in London.
A successful candidate will possess a unique ability to combine ad operations knowledge, technical and creative thinking with strong communication skills. This role requires the ability to explain technical information to broad audiences and coordinate with internal teams to deliver on schedule.
Your role as a Subject Matter Expert – Mobile & Video on the Customer Success team is to provide support on the day-to-day management of mobile & video publishers. You will provide world-class customer service with your troubleshooting experience. As PubMatic's products and services evolve, the Subject Matter Expert – Mobile & Video must remain at the forefront of monetization strategies to ensure that publisher onboarding & optimization best processes are well defined and are implemented successfully across the Customer Success team.
Responsibilities:
Will be a plus:
#LI-RP1
Coronavirus notice: PubMatic is actively working to ensure candidate and employee safety. Currently, all hiring and onboarding processes at PubMatic will be carried out remotely through virtual meetings until further notice.
Benefits: Our benefits package includes the best of what leading organizations provide, such as stock options, paternity/maternity leave, healthcare, dental and vision insurance plus many extra perks. As well, when we’re back in the office, we all benefit from a kitchen loaded with healthy snacks and drinks and catered lunches twice a week, and much more!
Diversity and Inclusion: PubMatic is proud to be an equal opportunity employer; we don’t just value diversity, we promote and celebrate it. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
All your information will be kept confidential according to EEO guidelines.
See more jobs at PubMatic
Technical Account Manager Central
PubMatic (Nasdaq: PUBM) delivers superior revenue to publishers by being an SSP of choice for agencies and advertisers. PubMatic’s cloud infrastructure platform for digital advertising empowers app developers and publishers to increase monetization while enabling media buyers to drive return on investment by reaching and engaging their target audiences in brand-safe, premium environments across ad formats and devices. Since 2006, PubMatic has been expanding its owned and operated global infrastructure and continues to cultivate programmatic innovation. With a globally distributed workforce and no corporate headquarters, PubMatic operates 16 offices and eight data centers across North America, Europe, and Asia Pacific.
PubMatic is hiring a Technical Account Manager/ Customer Success Operations Manager/Advertising Operations to join our growing team in Munich.
The successful candidate will possess a unique ability to combine ad operations knowledge, technical and creative thinking with strong communication skills. This role requires the ability to explain technical information to broad audiences and coordinate with internal teams to deliver on schedule.
Your role as a Technical Account Manager/ Customer Success Operations Manager/Advertising Operations is to provide support in the day-to-day management of publisher clients delivering world-class customer service with your experience with trouble-shooting in ad technology-related areas. As PubMatic's products and services evolve, the Client Success Operations Manager must stay at the forefront of new capabilities to ensure that the implementation process is defined, tested with new publishers, and ready for broad adoption.
Responsibilities:
Will be a plus:
Personal Characteristics and Competencies:
Coronavirus notice: PubMatic is actively working to ensure candidate and employee safety. Currently, all hiring and onboarding processes at PubMatic will be carried out remotely through virtual meetings until further notice.
Benefits: Our benefits package includes the best of what leading organizations provide, such as stock options, paternity/maternity leave, healthcare, dental and vison insurance plus many extra perks including Perkspot unlimited PTO (that we actually require you to use!). As well, when we’re back in the office, we all benefit from a kitchen loaded with healthy snacks and drinks and catered lunches twice a week, and much more!
Diversity and Inclusion: PubMatic is proud to be an equal opportunity employer; we don’t just value diversity, we promote and celebrate it. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
All your information will be kept confidential according to EEO guidelines.
#LI-RP1
See more jobs at PubMatic
Do you like helping customers solve problems with implementing or supporting existing security product solutions? Does digging through the recesses of activity and error logs in order to piece together “just what went wrong” seem more like a puzzle than a headache to you? Do you enjoy mentoring and coaching people to become more proficient in managing security systems and tools that give you great satisfaction? Is your technical background varied with exposure to Systems, Networking, Security, and some degree of Project Management? If your answers are mostly “yes” to the preceding questions, then you should check out what our Designated Support Engineers are doing here at Imperva.
The Opportunity:
As a Technical Account Manager, you will create and maintain long-term relationships with Imperva strategic customers, manage complex implementation and onboarding projects. Manage consulting assignments and technical escalations, as well work closely with HQ teams for our Incapsula Cloud and SecureSphere products (Dev, QA, Security, Sr. Management) in order to get issues resolved. You will become a technical authority of Incapsula Cloud and SecureSphere WAF and DAM technologies, while constantly improving best practices for solutions and services: DDoS protection - infrastructure, DNS and cloud-based application services, Website security, CDN, Load Balancing, and SIEM integrations.
Responsibilities:
Required General Qualifications:
See more jobs at Imperva
Zscaler (NASDAQ: ZS) accelerates digital transformation so that customers can be more agile, efficient, resilient, and secure. The Zscaler Zero Trust Exchange protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Distributed across more than 150 data centers globally, the SASE-based Zero Trust Exchange is the world’s largest inline cloud security platform.
As a Zscaler Technical Account Manager (TAM), you will provide world-class post-sales engineering and professional services support to enterprises and service providers. You will interact with customers using a variety of medium (phone, email, on-site) in a professional and efficient manner. All TAMs are held to the highest industry standards for responsiveness and services provided. The TAM manages the Premium Support relationship and ensures that Zscaler is and continues to be considered a key technology partner within the account. The TAM will work closely with the Field Sales Team to ensure that all Zscaler products and services are deployed in a manageable and supportable way, and the customer gets the most out of their investment for the life of the contract. The TAM will work toward establishing an excellent working relationship with other members of the Zscaler Team that are active within his/her accounts. As the Zscaler platform integrates with many aspects of the Internet and customer infrastructure, a thorough understanding of Internet protocols and networking beyond HTTP and SMTP is required.
Responsibilities/What You’ll Do:
Qualifications/Your Background:
All your information will be kept confidential according to EEO guidelines.
#LI-BMZ
What You Can Expect From Us:
Why Zscaler?
People who excel at Zscaler are smart, motivated and share our values. Ask yourself: Do you want to team with the best talent in the industry? Do you want to work on disruptive technology? Do you thrive in a fluid work environment? Do you appreciate a company culture that enables individual and group success and celebrates achievement? If you said yes, we’d love to talk to you about joining our award-winning team.
Additional information about Zscaler (NASDAQ: ZS ) is available at https://www.zscaler.com.
Zscaler is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
See more jobs at Zscaler
Zscaler enables the world’s leading organizations to securely transform their networks and applications for a mobile and cloud first world. Its flagship services, Zscaler Internet Access and Zscaler Private Access, create fast, secure connections between users and applications, regardless of device, location, or network. Zscaler services are 100% cloud-delivered and offer the simplicity, enhanced security, and improved user experience that traditional appliances or hybrid solutions are unable to match. Used in more than 185 countries, Zscaler operates the world’s largest cloud security platform, protecting thousands of enterprises and government agencies from cyberattacks and data loss.
Stay Connected:
LinkedIn: https://www.linkedin.com/company/zscaler
Twitter: https://www.twitter.com/zscaler
Facebook: https://www.facebook.com/Zscaler/
As a Zscaler Technical Account Manager (TAM), you will provide world-class post-sales engineering and professional services support to enterprises and service providers. You will interact with customers in a professional and efficient manner to resolve their highest priority challenges and drive product adoption. All TAMs are held to the highest industry standards for responsiveness and services provided. The TAM owns and manages the post-sales technical relationship with Zscaler customers and ensures that Zscaler is and continues to be considered a key technology partner within the account. The TAM will work closely with the Field Sales Team and Customer Success to ensure that all Zscaler products and services are deployed in a manageable and supportable way, and the customer gets the most out of their investment for the life of the contract. The TAM will work toward establishing an excellent working relationship with other members of the Zscaler Team that are active within their accounts. As the Zscaler platform integrates with many aspects of the Internet and customer infrastructure, a thorough understanding of Internet protocols, information security and networking is required.
Responsibilities/What You’ll Do:
What you can expect from us:
Why Zscaler?
People who excel at Zscaler are smart, motivated, and share our values. Ask yourself: Do you want to team with the best talent in the industry? Do you want to work on disruptive technology? Do you thrive in a fluid work environment? Do you appreciate a company culture that enables individual and group success and celebrates achievement? If you said yes, we’d love to talk to you about joining our award-winning team.
Additional information about Zscaler (NASDAQ: ZS ) is available at https://www.zscaler.com.
Zscaler is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
All your information will be kept confidential according to EEO guidelines.
#LI-BMZ
What You Can Expect From Us:
Why Zscaler?
People who excel at Zscaler are smart, motivated and share our values. Ask yourself: Do you want to team with the best talent in the industry? Do you want to work on disruptive technology? Do you thrive in a fluid work environment? Do you appreciate a company culture that enables individual and group success and celebrates achievement? If you said yes, we’d love to talk to you about joining our award-winning team.
Additional information about Zscaler (NASDAQ: ZS ) is available at https://www.zscaler.com.
Zscaler is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
See more jobs at Zscaler
As a Technical Account Manager, your mission is to build, grow and deepen our customer relationships to ensure our customers are successful with Docebo. You are passionate about helping customers connect their goals and challenges with our suite of LMS solutions. Your goal is to make every one of our customers a lifelong partner.
A Technical Account Manager plays a crucial role by providing strategic guidance and technical support for the continuous monitoring and improvement of their Docebo learning platform. Acting as a technical liaison between executive, business, and technical stakeholders on the customer side and Docebo, a TAM provides deep product expertise, understanding customer needs and long term strategy and converting them into tangible initiatives that leverage Docebo solutions as the main technology driver.
Docebo provides named Technical Account Managers that work side by side with assigned customers and their key stakeholders to fully understand their workflows and use cases, gain a deep understanding of their business initiatives and goals, serve as a Docebo partner as an extension to their team, and work with Docebo resources internally to identify opportunities for efficiency gains while representing the customer’s interests when dealing with issues.
Responsibilities:
Requirements:
About Docebo:
Here at Docebo, we power learning experiences for over 2,000 customers around the world with our easy-to-use, AI-powered Suite designed to close the enterprise learning loop. We have successfully achieved 2 IPOs (TSX: DCBO & NASDAQ: DCBO), been recognized as a Top SaaS e-learning Solution, and are growing exponentially in the process.
Docebo is a global company with offices in North America, EMEA, LATAM and more. Our people believe in six core values, simply defined and manifested in everything we do - Innovation, Simplicity, Accountability, Togetherness, Curiosity, and Impact. If this sounds like you, now is your time to join one of the fastest-growing learning technology companies on the market. Apply today!
Docebo is an Equal Employment Opportunity employer. We are committed to diversity and inclusion in our workforce. All qualified applicants and employees will receive consideration for employment regardless of their race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, citizenship status, age, disability, genetic information, or any other category protected under applicable law.
Any individuals with a disability requiring a reasonable accommodation to assist with their job search or application for employment should send an e-mail to recruiting_accommodations (at) docebo.com. The e-mail should include a description of the requested accommodation and the position you’re applying for or interested in.
See more jobs at Docebo NA
What does dLocal do?
dLocal is the #1 payments leader focused on emerging markets and helpssome of the best companies in the world expand in emerging countries.Global brands such as Amazon and Spotify rely on us to increase conversion by eliminating complexity and managing their payments expansion effortlessly. As both a payments processor and a merchant of record where we operate, we make it simple and risk-free for our client partners to make inroads into the world’s fastest-growing, emerging markets.
What’s the opportunity?
We are looking for a Technical Account Manager who can be responsible for managing all technical aspects of our relationship with our customers, being the first point of contact for upcoming merchants and leading them to having the best solution that adapts to their needs. He/she will work closely with our Sales, Account Management, Product and Development teams being highly merchant-focused on the daily basis.
What will I be doing?
What skills do I need?
What happens when I apply?
First, please submit your application in English as it is our working language. We will then reach out to you by email if we find that your profile is a fit for our role and schedule a virtual interview via Google Meets with HR. You will be updated regarding the specific steps along the process. If you don’t hear from us this time, don’t worry! We’re constantly updating our careers page with new positions, make sure to come back and apply for a different one!
Check out ourwebpageor our Instagram @dlocalteam for more about dLocal!
See more jobs at dLocal
Our Mission
At Palo Alto Networks® everything starts and ends with our mission:
Being the cybersecurity partner of choice, protecting our digital way of life.
We have the vision of a world where each day is safer and more secure than the one before. These aren’t easy goals to accomplish – but we’re not here for easy. We’re here for better. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking for innovators who are as committed to shaping the future of cybersecurity as we are.
Disruption is at the core of our technology and on our way of work to meet the needs of our employees now and in the future through FLEXWORK, our approach to how we work. We’re changing the nature of work from benefits to learning, location to leadership, we’ve rethought and recreated every aspect of the employee experience at Palo Alto Networks. And because it FLEXes around each individual employee based on their individual choices, employees are empowered to push boundaries and help us all evolve, together.
Your Career
Our technical account managers work with our premium support engineers to personalize our customers’ experience. Your knowledge of our customers’ business challenges will be the differentiator to their success in a cybersecurity environment. Understanding their initiatives and business objectives as it relates to their technical environment – and how that relates to their cybersecurity solutions, is how we secure their platforms. This will enable you to find complex problems that our clients need assistance resolving and craft solutions for those problems. It is a constantly evolving career for individuals who love a challenge, with a significant end result.
Your Impact
Work with your accounts to develop and maintain effective working relationships with company leaders
Work with internal partners strategically to inform the product direction on behalf of your customers
Provide critical support services, monitor complex issues and work closely with the Customer support and Engineering teams to utilize proper resolution processes
Ensure your engagement with each customer is planned and documented in a customer support plan and reviewed yearly
Conduct on-site visits to build familiarity with your customer's environment
Document onsite visits, meetings/actions, customer interactions, and technical environment details
Identify new business opportunities for our company with your clients with a solution driven mindset
Expand working knowledge of current Palo Alto Networks products and their business applications
Knowledge management within our Technical Services, particularly with respect to customer case studies, experiences, and improved standard methodologies
Your Experience
Experience in technical support and/or professional services within the high-tech industry preferred
Client facing sales experience and/or services delivery roles
Shown ability to prioritize within a demanding workload and consistently deliver results
Broad technical knowledge of heterogeneous environments used by Enterprise Accounts
Previous account management experience required, with the achievement of goals relating to customer happiness and account development
Written and verbal communication skills; including the ability to clearly articulate technical issues to both technical and non-technical audiences, and also explain impact in business terms
Ability to summarize a situation clearly for executives within Palo Alto Networks or customer organization, and confident in delivering presentations to a senior audience
Willingness and ability to travel (occasionally at short notice), provide after hours and weekend on-call support as needed to support maintenance activities
Project Management and/or service delivery qualifications (such as PRINCE2 or ITIL)
Technical experience in the Network Security Industry
Experience as a network administrator (or equivalent) in an NT or Unix environment
Knowledge of Network Security (Routers, Switches, firewalls, VPN routers - Checkpoint, Juniper (Netscreen), Fortinet, Cisco)
Background in internetworking, LAN, and WAN technologies
Background in debugging broad, complex, and unusual networks with mixed media and protocols
The Team
Our technical support team is critical to our success and mission. As part of this team, you enable customer success by providing support to clients after they have purchased our products. Our dedication to our customers doesn’t stop once they sign – it evolves. As threats and technology change, we stay in step to accomplish our mission.
You’ll be involved in implementing new products, transitioning from old products to new, and will fix integrations and critical issues as they are raised – in fact, you’ll seek them out to ensure our clients are safely supported. We fix and identify technical problems, with a pointed focus of providing the best customer support in the industry.
Our Commitment
We’re trailblazers that dream big, take risks, and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together.
Palo Alto Networks is evolving and changing the nature of work to meet the needs of our employees now and in the future through FLEXWORK, our approach to how we work. From benefits to learning, location to leadership, we’ve rethought and recreated every aspect of the employee experience at Palo Alto Networks. And because it FLEXes around each individual employee based on their individual choices, employees are empowered to push boundaries and help us all evolve, together.
We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at [email protected].
Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.
See more jobs at Palo Alto Networks
Xpanxion is a growing Software Services company that focuses on onshore product development. We have been around for 20+ years. We work with companies to solve business problems with technology solutions. We are language agnostic, and technology agnostic. We are a wholly owned subsidiary of UST Global. We are partners with our customers as we truly care.
Xpanxion is currently looking for several Technical Account Managers. The roles will be remote but will require going to customer sites and meetings.
Technical account managers provide high-level tech support to their customers and project teams before and after a sale or transaction. They report to a director or supervisor and work with clients in the hopes of building strong relationships and to ensure customer satisfaction.
Technical account managers visit customers within an assigned area to ensure that their services are functioning well and advise customers of opportunities for additional services, products, or solutions. Sometimes, they coordinate installation or integration of services for a customer. They are tasked with identifying potential areas of concern for a customer before they arrive and deliver recommendations from current and potential needs during the business relationship. They provide reports to product developers and stakeholders product performance and track account metrics.
Roles and Responsibilities
The Technical Account Manager will:
The Ideal Candidate will have
See more jobs at Xpanxion
Technical Service Account Manager EMEA - UK
Our Mission
At Palo Alto Networks® everything starts and ends with our mission:
Being the cybersecurity partner of choice, protecting our digital way of life.
We have the vision of a world where each day is safer and more secure than the one before. These aren’t easy goals to accomplish – but we’re not here for easy. We’re here for better. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking for innovators who are as committed to shaping the future of cybersecurity as we are.
Disruption is at the core of our technology and on our way of work to meet the needs of our employees now and in the future through FLEXWORK, our approach to how we work. We’re changing the nature of work from benefits to learning, location to leadership, we’ve rethought and recreated every aspect of the employee experience at Palo Alto Networks. And because it FLEXes around each individual employee based on their individual choices, employees are empowered to push boundaries and help us all evolve, together.
Your Career
Our technical account managers work with our premium support engineers to personalize our customers’ experience. Your knowledge of our customers’ business challenges will be the differentiator to their success in a cybersecurity environment. Understanding their initiatives and business objectives as it relates to their technical environment – and how that relates to their cybersecurity solutions, is how we secure their platforms. This will enable you to find complex problems that our clients need assistance resolving and craft solutions for those problems. It is a constantly evolving career for individuals who love a challenge, with a significant end result.
Your Impact
Work with your accounts to develop and maintain effective working relationships with company leaders
Work with internal partners strategically to inform the product direction on behalf of your customers
Provide critical support services, monitor complex issues and work closely with the Customer support and Engineering teams to utilize proper resolution processes
Ensure your engagement with each customer is planned and documented in a customer support plan and reviewed yearly
Conduct on-site visits to build familiarity with your customer's environment
Document onsite visits, meetings/actions, customer interactions, and technical environment details
Identify new business opportunities for our company with your clients with a solution driven mindset
Expand working knowledge of current Palo Alto Networks products and their business applications
Knowledge management within our Technical Services, particularly with respect to customer case studies, experiences, and improved standard methodologies
Your Experience
Experience in technical support and/or professional services within the high-tech industry preferred
Client facing sales experience and/or services delivery roles
Shown ability to prioritize within a demanding workload and consistently deliver results
Broad technical knowledge of heterogeneous environments used by Enterprise Accounts
Previous account management experience required, with the achievement of goals relating to customer happiness and account development
Written and verbal communication skills; including the ability to clearly articulate technical issues to both technical and non-technical audiences, and also explain impact in business terms
Ability to summarize a situation clearly for executives within Palo Alto Networks or customer organization, and confident in delivering presentations to a senior audience
Willingness and ability to travel (occasionally at short notice), provide after hours and weekend on-call support as needed to support maintenance activities
Project Management and/or service delivery qualifications (such as PRINCE2 or ITIL)
Technical experience in the Network Security Industry
Experience as a network administrator (or equivalent) in an NT or Unix environment
Knowledge of Network Security (Routers, Switches, firewalls, VPN routers - Checkpoint, Juniper (Netscreen), Fortinet, Cisco)
Background in internetworking, LAN, and WAN technologies
Background in debugging broad, complex, and unusual networks with mixed media and protocols
The Team
Our technical support team is critical to our success and mission. As part of this team, you enable customer success by providing support to clients after they have purchased our products. Our dedication to our customers doesn’t stop once they sign – it evolves. As threats and technology change, we stay in step to accomplish our mission.
You’ll be involved in implementing new products, transitioning from old products to new, and will fix integrations and critical issues as they are raised – in fact, you’ll seek them out to ensure our clients are safely supported. We fix and identify technical problems, with a pointed focus of providing the best customer support in the industry.
Our Commitment
We’re trailblazers that dream big, take risks, and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together.
Palo Alto Networks is evolving and changing the nature of work to meet the needs of our employees now and in the future through FLEXWORK, our approach to how we work. From benefits to learning, location to leadership, we’ve rethought and recreated every aspect of the employee experience at Palo Alto Networks. And because it FLEXes around each individual employee based on their individual choices, employees are empowered to push boundaries and help us all evolve, together.
We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at [email protected].
Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.
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nClouds is a credentialed, award-winning provider of DevOps and cloud professional services, products, and solutions, specializing in modern infrastructures on AWS. We work as an extension of our clients and love tackling their stickiest challenges. All so our clients can deliver innovation faster and create awesome customer experiences.
You are an experienced DevOps engineer who can work in a pre-sales environment to scope out the solutions for customers. You have demonstrated exposure and proven expertise and success with a range of DevOps tools, and love working with customers.
Key Responsibilities:
Required Qualifications:
What to Expect?
First Week
First Month
First 3 Months
First Six Months
Perks & Benefits
Work From Anywhere:
At nClouds, we are proud to adopt a fully remote work system where all team members have the discretion to work everywhere. With such a remote model, you will be able to have a real work-life balance and enjoy more time with your family.
A Diverse Collaborative Team:
You will be surrounded by a team who hail from over 16 countries, backgrounds, and cultures. Our diversity is our strength and an immense source of pride. We believe having diverse talent collaborate in an inclusive environment helps us to be a better, stronger company.
Opportunities for Growth:
Wellness Programs:
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Technical Account Manager - Italy (with equity)
Zscaler (NASDAQ: ZS) accelerates digital transformation so that customers can be more agile, efficient, resilient, and secure. The Zscaler Zero Trust Exchange is the company’s cloud-native platform that protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location.
With more than 10 years of experience developing, operating, and scaling the cloud, Zscaler serves thousands of enterprise customers around the world, including 450 of the Forbes Global 2000 organizations. In addition to protecting customers from damaging threats, such as ransomware and data exfiltration, it helps them slash costs, reduce complexity, and improve the user experience by eliminating stacks of latency-creating gateway appliances.
Zscaler was founded in 2007 with a mission to make the cloud a safe place to do business and a more enjoyable experience for enterprise users. Zscaler’s purpose-built security platform puts a company’s defenses and controls where the connections occur—the internet—so that every connection is fast and secure, no matter how or where users connect or where their applications and workloads reside.
An opportunity to join a world-class team made up of some of the most prominent names in security.
You’ll be provided with the best support, learning, and access to expertise in the marketplace to transform the way our customers work, and lead them through their digital transformation. You’ll improve their experience while maximising security in a global environment, and become their trusted advisor.
Your experience consulting for enterprise customers (both face to face and remotely) alongside your technical expertise will turn our customers into advocates; and give you the skills you need to build a highly successful career within a high growth organisation.
Responsibilities:
Ideally; You’ll Have:
In return, we’re offering a compensation package made up of a competitive base salary, generous employee benefits, and equity alongside investment in your personal and professional development.
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Why Zscaler?
People who excel at Zscaler are smart, motivated and share our values. Ask yourself: Do you want to team with the best talent in the industry? Do you want to work on disruptive technology? Do you thrive in a fluid work environment? Do you appreciate a company culture that enables individual and group success and celebrates achievement? If you said yes, we’d love to talk to you about joining our award-winning team.
Additional information about Zscaler (NASDAQ: ZS ) is available at https://www.zscaler.com.
Zscaler is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
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We are conducting a search for a Technical Account Manager for our client, a well-established technology firm. Be a part of a dynamic, friendly, growth-oriented, and energetic work environment. A truly great company to work for with almost no turnover. Ample opportunities for career advancement and a generous salary and benefits package.
The candidate will be charged with advocating on behalf of clients during the service and consulting process, making certain that the details of their customer’s requirements have been satisfied during all stages of the relationship cycle as well as nurturing and maintaining long term client relationships. The Technical Account Manager will be expected to foresee client needs in real time and serve as their liaison within the organization on their behalf. The firm is hired to get things done, the Technical Account Manager will make sure those things get done. You will proactively visit and engage clients making certain that clients are satisfied with ongoing service and product.
A proven track record of building, enhancing and strengthening business client relationships.
Project Management skills (need not be with technical projects, however the ability to manage and follow through on the numerous tasks that comprise a project are essential for this role)
Superior listening, in addition to excellent written and verbal communication skills.
Very strong organization skills reflecting an ability to juggle multiple client interests spanning multiple projects that will vary in size, scope, and location.
A capacity to manage the details that might fall through the cracks of the primary provider's awareness, and an ability to follow up with the provider.
You need not be a technician however you must be very comfortable with various facets of technology (both hardware and software). A background in some area of business technology is strongly preferred.
If you are located beyond a normal commute from Brooklyn, you can work up to 4 days per week from home. You will be required to come to Brooklyn one time per week for meetings.
This is a full-time position plus benefits (insurance, 401K, PTO etc.)
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Monolith, located in Lincoln, NE, is excited to announce its search for a Technical Account Manager.
At Monolith we apply scientific principles, engineering practices and a lot of hard work to solve real problems that have a global impact. We use sophisticated analysis methods, advanced manufacturing techniques, and often even our hands to build first of its kind technologies. We do not compromise on safety, quality or performance. If you want to solve tough problems, build real things, and have a big impact then you should join us.
Your Role:
The Technical Account Manager’s primary role is to support the maximization of profitability of Monolith’s products over the short and long term via coordination with the business leaders and engagement of customers, leveraging a combination of contract and spot sales strategies. This requires a consistent, high level of engagement with the customer base and working closely with Monolith’s technical, supply chain, and manufacturing teams.
You Will:
You Are:
You Have:
Travel expectations and location:
50% travel within midwestern territory and regular travel to Lincoln, NE
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What does dLocal do?
dLocal is the #1 payments leader focused on emerging markets and helpssome of the best companies in the world expand in emerging countries.Global brands such as Amazon and Spotify rely on us to increase conversion by eliminating complexity and managing their payments expansion effortlessly. As both a payments processor and a merchant of record where we operate, we make it simple and risk-free for our client partners to make inroads into the world’s fastest-growing, emerging markets.
What’s the opportunity?
We are looking for a Technical Account Manager who can be responsible for managing all technical aspects of our relationship with our customers, being the first point of contact for upcoming merchants and leading them to having the best solution that adapts to their needs. He/she will work closely with our Sales, Account Management, Product and Development teams being highly merchant-focused on the daily basis.
What will I be doing?
What skills do I need?
What happens when I apply?
First, please submit your application in English as it is our working language. We will then reach out to you by email if we find that your profile is a fit for our role and schedule a virtual interview via Google Meets with HR. You will be updated regarding the specific steps along the process. If you don’t hear from us this time, don’t worry! We’re constantly updating our careers page with new positions, make sure to come back and apply for a different one!
Check out ourwebpageor our Instagram @dlocalteam for more about dLocal!
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