• Define strategies, roadmap, and architectures for evolving & scaling network technologies to meet business needs in a flexible and agile manner
• Collaborate with business and product development teams to design and implement the automation & infrastructure required to support their vision and strategy programmatically
• Infrastructure as Code principles
• R&D, proof of concept, lab testing/benchmarking, vendor/technology evaluations
• Deep understanding of network hardware and software scale and limitations, chipset feature/functionality
• Ownership mindset of network deliverables of scale, performance, and availability
• Mentorship and guiding team members
• Escalations, incident response, RCA, and postmortems
• Participate in 24x7 on-call rotation

• 5+ years of professional experience within a cloud/web/CDN scale infrastructure
• JNCIP or CCNP preferred
• Experience with large scale global/service provider network environments
• Expert knowledge in routing (BGP/ISIS/MPLS), switching, optical, & firewalls

• Provide tier 1 support to Imperva's worldwide employees on all IT matters (system, network, accounts, etc.)
• Help build and maintain laptops for the Imperva global workforce
• Take ownership of requests, incidents and problems originating from direct calls, Helpdesk tickets and self-service tickets
• Collaborate and execute the delivery of Imperva onboarding and offboarding; includes account administration, desktop/laptop automation and installation, network access and other IT tasks
• Coordinate services and support with the other members of the global Helpdesk team
• Manage and coordinate urgent and complicated support issues
• Determine root cause of issues and communicate appropriately to internal customers
• Provide backup support as needed to support business demands including on-call rotation availability
• Create and maintain IT Self-Help (end user) and Helpdesk (internal) specific process documentation

• 3-5 years of experience in a technical role providing remote support in a technical Helpdesk environment, with a track record of achieving productivity goals
• Experience with training and mentoring junior team members
• Excellent verbal and written communications skills
• Extensive knowledge of PC/Mac/Linux computer hardware, software, peripherals, and operating systems
• Possess the ability to react quickly to issues and develop both short and long-term solutions
• Excellent time management skills and ability to multi-task, prioritize, and has a high attention to details
• Extensive knowledge of supporting: Windows 10, MacOS, Microsoft365, Zoom, Slack, G-Suite, Active Directory, Azure AD, SCCM, InTune, Jamf
• ITIL Foundation, A+ and Network+ Certification (preferred)

• Lead various technical projects using Agile/Kanban/Scrum or Traditional PMI Project Management methodologies
• Develop project plans with defined scope and objectives
• Document processes and procedures for use by managers and engineers
• Track and report project progress, schedules, and costs to ensure resources are appropriately allocated
• Ability to integrate the efforts of operations and development teams
• Serve as the coordinator between many other teams and contributors
• Monitor performance and deliver updates to stakeholders, facilitate adjustments and recommendations to deliver desired project outcomes

• 3+ years of technical and development experience in a project management role
• Working knowledge of On Prem and SaaS platform infrastructures
• Knowledge of project support for the following: 
• Version Control Systems - (Git, SVN)
• Continuous Integration/Deployment (CI/CD) tools - (Jenkins, CircleCI, ArgoCD)
• Configuration Management Tools - (Ansible, SaltStack)
• Containerization and Orchestration - (Docker, Kubernetes)
• Infrastructure as Code (IaC) - (Terraform, Terragrunt)
• Monitoring and Analytics - (Prometheus, Victoria Metrics, Elastic Stack, Splunk, Datadog)
• Cloud Service Providers - (AWS, GCP, Equinix Metal)
• Scripting and Programming Languages - (Python, Bash, Go)
• Security Tools - (HashiCorp Vault)
• Demonstrated proficiency with project management methodologies and tools
• Demonstrable experience in leading multiple technical/development projects simultaneously, with multiple teams and methodologies
• Experience leading both internal and external resources
• Proven ability with problem-solving, process governance, and project completion
• Proactive and persistent approach to problem-solving
• Good communication and collaboration skills
• Good prioritization, multi-tasking, and negotiation skills to understand and gain buy in from stakeholders of different backgrounds and understand short-term vs long-term solutions
• Technical background with business case, and knowledge management platforms like Smartsheet, Salesforce, Jira, ServiceNow and Confluence is desirable
• Strong understanding of DevOps principles including agile and iterative development and the use of automation to streamline processes and provide effective stakeholder management
• Strong leadership and team management skills
• Proven ability to work independently with minimal supervision; must be a self-motivated self-starter who will take ownership of their work

Our Company:
Imperva is the cybersecurity leader whose mission is to help organizations protect their data and all paths to it. Customers around the world trust Imperva to protect their applications, data and websites from cyber attacks. With an integrated approach combining edge, application security and data security, Imperva protects companies through all stages of their digital journey. Imperva Research Labs and our global intelligence community enable Imperva to stay ahead of the threat landscape and seamlessly integrate the latest security, privacy and compliance expertise into our solutions. Learn more on the Imperva website or company blog, and follow Imperva on LinkedIn and Twitter.

Benefits:
IImperva offers a competitive compensation package that includes base salary, medical, flexible time off and more. It’s an exciting time to work in cybersecurity. Learn about Imperva products and services at www.imperva.com and career opportunities at www.imperva.com/careers

Legal Notice:
Imperva is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, ancestry, pregnancy, age, sexual orientation, gender identity, marital status, protected veteran status, medical condition or disability, or any other characteristic protected by law.

• Support the Imperva cloud and on-premise security product deployments for assigned accounts.
• Act as a primary, single point-of-contact for assigned accounts.
• Keep customer teams up to date via ongoing status about onboarding, configuration, and tuning efforts, cases, feature requests (RFEs) and current news from the field on the latest security trends and developments as well as product release notes.
•  Perform quarterly systems health checks and service reviews.
• Become a champion by accelerating case closures or increasing visibility on pain points with their deployments. Work with customers, partners, customer account teams and other internal Imperva teams to reach timely resolutions.
• Create and deepen customer relationships by performing on-site customer.
• Analyze customer data such as case trends, traffic, alert and attack information to make solid recommendations for improving systems health and overall security posture.
• Assessing the customer’s technical environment and requirements while managing expectations and following through on solutions or consulting on deployments. Required Technical Qualifications:
• Minimum 3 years’ experience in a Technical Support (tier 2-3) role.
• Documented experience as Technical Account Manager, or Pre/Post Sales background within the web/network/information security industries.
• Minimum of 3 years’ experience working with Cloud, Security or Network related products.
• Proven ability to manage complex implementation and onboarding projects, consulting assignments, and technical escalations related to DDoS protection, including infrastructure, DNS and application services, Website security, CDN, and Load Balancing.
•  Demonstrated experience in working with Internet Security and Networking Technologies such as TCP/IP, HTTP, Load balancers, Proxies and Firewalls as well as experience with Relational Databases (MSSQL, Oracle, MySQL or DB2).
• Demonstrated ability to evaluate business needs, network infrastructure, web application architecture, security requirements, and DNS configurations of clients to deliver appropriate integration solutions.

• Demonstrated ability to work independently as part of a larger team.
• Ability to communicate effectively with Development, Quality Assurance, Security, and Sr. Management teams to resolve technical issues;
• Create and maintain long-term relationships with strategic customers.
• Knowledge of enterprise applications and Web Application Security (OWASP top 10) understanding.
• Excellent Customer Support skills coupled with a BS Degree or equivalent experience.
• Prior experience with Linux and other UNIX operating systems.
• Well-organized with the ability to multi-task and prioritize with minimal supervision.
• Excellent problem-solving skills with a strong sense of customer commitment.
• Demonstrated ability to work independently as part of a larger team.
• Ability to communicate effectively with Development, Quality Assurance, Security, and Sr. Management teams to resolve technical issues.
• Create and maintain long-term relationships with strategic customers.
• Knowledge of enterprise applications and Web Application Security (OWASP top 10) understanding.
• Excellent Customer Support skills coupled with a BS Degree or equivalent experience.
• Prior experience with Linux and other UNIX operating systems.
• Well-organized with the ability to multi-task and prioritize with minimal supervision.
• Excellent problem-solving skills with a strong sense of customer commitment.
• Excellent communication (written and verbal) and interpersonal skills.
• Ability to understand and communicate concepts quickly, succinctly and accurately.
• Demonstrated aptitude for mastering new software applications.
• Knowledge of a scripting language such as Perl, Python, Shell
  
  #LI-SJ1
• #LI-Hybrid

• Help design and build our next-generation network automation and management platforms
• Work with a globally distributed team of talented developers
• Work closely with other engineering leadership to plan and prioritize functionality needed for Imperva product growth and evolution
• Work to continuously improve the platform, using a mixture of in-house and off-the-shelf/OSS solutions
• Understand network hardware and software scale and limitations
• Ownership mindset of network deliverables of scale, performance, and availability
• Participate in on-call rotation, root cause analysis, and incident postmortems

• BSc/M.Sc. in Computer Science or equivalent experience
• 4+ years' programming experience in Python &  Go, Java or C++ is a bonus
• Knowledge of networking theories, concepts and protocols (essential)
• Experience with distributed systems and large scale global service providers – an advantage
• Experience with docker, kubernetes, kafka, microservice architecture – an advantage
• Experience with Configuration Management tools (e.g. jenkins , saltstack,…) – an advantage
• Experience with network automation / equipment (Juniper/Cisco/Napalm/pyez/…) an advantage
• Experience building service in AWS 
• Fluent English
• Excellent communication skills
• The ability to manage small projects

Imperva(aThalesCompany) is the comprehensive digital security leader on a mission to help organizations protect their data and all paths to it. With an integrated approach combining edge, application security, and data security, customers around the world trust Imperva to protect their applications, data, and websites from cyberattacks. Imperva Threat Research and our global intelligence community keep Imperva ahead of the threat landscape and integrate the latest security, privacy, and compliance expertise into our solutions.

What you will be doing

• Architecting and developing scalable and reliable micro-services based applications 
• Ship high quality products and features with an end-to-end mindset from conception to delivery and production support, owning specifications, quality, release deployments.
• Acting as the technical subject matter expert: Mentoring fellow engineers, demonstrating technical expertise, and leading a small team solving challenging programming and design problems 
• Collaboration and Leadership: Collaborate with stakeholders within Engineering, lead cross-team initiatives to maintain a high bar for quality in a fast-paced, iterative environment 
• Advocate for improvements to product quality, security, and performance that have particular impact across your team and others. 
• Recognize technical debt and other similar gaps, propose and implement solutions.

• 10-12 years of overall experience building large scale enterprise application 
• 5+ years of coding experience in Golang or Python 
• Experience building scalable systems with a strong understanding of high-performance computing, event-based programming, multi-threading, memory optimization, fault Tolerance etc 
• Experience with cloud architecture and technologies, such as Docker, Kubernetes, and service mesh products 
• Familiar with modern, cloud-based infrastructure such as AWS/Azure/GCP 
• Knowledge of cloud deployment security, security lifecycle and operations practices
• Experience with Scrum and other agile development practices. 
• Ability to make decisions independently.

• Ability to act as a technical authority, to present solution options and recommendations in unbiased terms.
• Excellent command of written and spoken English

●Ability to work effectively in fast paced commercial environment within a matrix organization. The ideal candidate will have strong commercial transactional skills, a familiarity with compliance responsibilities, a willingness to learn, excellent people & time management skills, and strong business acumen

Rewards:
Thales offers a competitive compensation package that includes base salary, medical, flexible time off and more. It’s an exciting time to work in the security space. Check out our products and services at [www.imperva.com] and career opportunities at [www.imperva.com/careers].

Legal Notice:
Thales is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, ancestry, pregnancy, age, sexual orientation, gender identity, marital status, protected veteran status, medical condition or disability, or any other characteristic protected by law

LI-SJ1

#LI-Hybrid

Imperva, pioneering the third pillar of enterprise security, fills the gaps in endpoint and network security by directly protecting high-value applications and data assets in physical and virtual data centers. With an integrated security platform built specifically for modern threats, Imperva data center security provides the visibility and control needed to neutralize attack, theft, and fraud from inside and outside; to mitigate risk; and to streamline compliance. 

In this key sales position, the Senior Sales Engineer will be responsible to sell all Imperva Solutions and Services, by interacting with assigned accounts that are either existing customers or prospects within the assigned geographic territory and working with the partner ecosystem to grow their ability and GTM, as well as directly engaging in the opportunities being worked by the partners. They will apply a broad knowledge of the organization's services, products, and marketing techniques to develop large opportunities and close sales, and enable partners. This highly visible and impactful role will work in tandem with an Account Executive and channel partners to successfully develop and service all customers or prospects within their respective geography/territory. 

We are looking to hire a Sr. Sales Engineer to be based in Brazil.

 

Responsibilities: 

• Participate in sales conference calls and prospect visits, providing product demonstrations in person and via WebEx/Zoom/Teams, and working with prospects at both a technical and business level to show how Imperva’s solutions can provide value to them.
• Possess demonstrable skills in customer-centric selling and a proven track record using it to help drive revenue.
• Participate as a technical resource at trade shows and conferences, when needed.
• Work independently and as a vital member of a sales team.
• Work with the sales team to strategize on sales approaches to develop business.
• Ensure successful on-site product evaluations and post sale installations when necessary.
• Manage the Regional Account customer base on their technical needs.
• Plan, manage and execute customer product pilots.
• Directly support the sales process with partner SEs and partner generated opportunities
• Engage with technical support and escalations inside Imperva when necessary to expedite critical incidents and support key customers or partners with the intent of reaching a faster resolution.
• Jointly design, agree and execute commercial strategy with the Imperva Account Executive or Executives assigned to the same region.

Qualifications: 

• BS degree in Computer Science or related field
• 8+ years of experience in network security, development, pre-sales engineering, or real world use of database and/or web application solutions; preferably with 5+ of these as a sales engineer and experience working in a start-up and vendor environment
• Possess a solid understanding of web applications, database, security, and auditing environments
• Knowledge in databases (Oracle, MS SQL, Sybase, DB2)
• Knowledge in big-data repositories (MongoDB, Hadoop, etc) – an advantage
• Knowledge in application development (ASP, .NET, PHP, JSP, NodeJS, Python)
• Knowledge in scripting (Python, Bash)
• Knowledge about APIs, REST, SOAP
• Knowledge in DNS protocol and service – an advantage
• Experience with Linux
• Deep knowledge of TCP/IP, HTTP, Load balancers, proxies and firewalls
• Knowledge in BGP, edge routing, SFlow – an advantage
• Knowledge in SSL, TLS, cryptography and certificates
• Knowledge about containers, Kubernetes and service mesh - an advantage
• Cloud provider certification (AWS, Azure, GCP) - an advantage
• Compliance standards knowledge (PCI, SOX, HIPAA) – an advantage
• Able to effectively present technical material to small and large groups
• Experience with Network or Application Firewalls and/or IDS/IPS - an advantage
• Excellent time management, multi-tasking, and prioritization skills.
• Excellent written, oral communication and strong interpersonal, organizational and presentation skills
• Ability to travel domestically and overseas
• English fluency are required. Desired Spanish.

About Imperva: 

Imperva is an analyst-recognized, cybersecurity leader—championing the fight to secure data and applications wherever they reside. Once deployed, our solutions proactively identify, evaluate, and eliminate current and emerging threats, so you never have to choose between innovating for your customers and protecting what matters most. Imperva—Protect the pulse of your business. Learn more: www.imperva.com, our blog, on Twitter. 

#LI-VL1
#LI-Remote 
 

About Imperva

Imperva is the comprehensive digital security leader on a mission to help organizations protect their

data and all paths to it. With an integrated approach combining edge, application security, and data

security, customers around the world trust Imperva to protect their applications, data, and websites

from cyberattacks. Imperva Threat Research and our global intelligence community keep Imperva

ahead of the threat landscape and integrate the latest security, privacy, and compliance expertise

into our solutions.

 Why Imperva? 

• We have experienced the following growth and achievements:
• Selling to over 6000 customers worldwide
• 500 partners in 100+ countries worldwide
• We are now a certified Great Place to Work^® in Singapore. https://bit.ly/3Mi2a9E
• Imperva has been named one of the coolest Cloud Security Vendors of 2023 by CRN!
• Imperva has been in the Leader’s Quadrant of the Gartner Magic Quadrant for 8 consecutive years in Web Application and API Protection
• Imperva is also a leader in the Forrester Wave for DDoS Mitigation Solutions in 2021 with the highest score in the “current offering” category

Imperva, a leading cyber-security provider for application, data, and API security, is growing to meet the demands of our customers and partners. Due to this growth, we are looking for a Sales Engineering Manager to join our team in Japan. 

In this dynamic role, you will be an integral part of a world class sales and sales engineering organization. You will be responsible for pre-sales in the Japan region and will lead a highly skilled team of sales engineers with responsibilities to support pre-sales activities, build programs to develop technical and sales skills, create your own initiatives that drives thought leadership and address specific enablement needs of your region. In addition to enabling your own team, you will be highly involved in deploying a technical enablement strategy for the partner ecosystem in Japan.

You will also partner with leadership across sales, channel, marketing, product, customer success, technical support and other business functions to design, support and execute growth initiatives. In addition, your entrepreneurial spirit will identify other areas of opportunities for growth that you own and execute.

Fundamentally, this position will require a business savvy individual with a strong background in technical sales, cyber-security, solutions consulting and desire to proactively engage aspects of the business that drives growth for Japan and Imperva.

This position will report to the APJ Senior Director of Sales Engineering.

Your Responsibilities

• Partner with the Japan Area Vice President of Sales to drive enterprise-wide sales-related initiatives within our accounts and channel.
• Oversee technical pre-sales operations to support regional quota achievement.
• Interact at a senior level with customers and partners and provide valuable insight into industry trends, customer challenges, technical evolutions, and business changes that will help the customer make their security decisions
• Understand and articulate the key technical, operational, and commercial challenges faced by our prospects and customers that Imperva addresses
• Ensure effective account planning and pre-sales execution is executed across the teams to deliver compelling business-focused solutions that address customers' security needs.
• Develop and own outcome-oriented pre-sales initiatives that drive pipeline and sales.
• Develop and maintain strong relationships with Imperva partners (reseller, distribution, system integrators, and alliances) and drive and measure initiatives to improve sales productivity.
• Lead expansion initiatives to support the upsell of solutions within key accounts.
• Ensure the teams develop deep ongoing relationships across their accounts to drive adoption and growth across the portfolio after the initial sale.
• Define and report on a regular basis key metrics that measure success of pre-sales activities and initiatives.
• Personnel management – create clear goals for your team with individual development plans to maintain high standards of engagement.
• Provide pre-sales leadership with continuous engagement and strategic planning with Sales management, Sales Reps, SEs, partners and customers to positively impact sales calls, build technical relationships and resolve technical issues as needed.
• Operate effectively in a matrix manner with extended teams, such as Support, Finance, WW SE, HR, Product Management, and other relevant organizations.
• Act as an escalation point for pre-sales and post-sales technical issues that arise in the territory.
• Develop, mentor, manage, and support reporting sales engineers with technical and organizational leadership.

Experience Required:

• A minimum of 8 years of Sales Engineering management experience preferred.
• Reputation with customers and partners as a trusted advisor who will always take care of their needs.
• Possess a combination of strong management, technical and business skills.
• In addition to cyber-security, must possess working knowledge of cloud native technologies, cloud services, networking, databases technologies and programming used in modern application development.
• Strong track record of sales, leading teams, and execution in fast paced environment.
• Industry knowledge of security market trends including Application, Data and API security.
• Ability to present at key conferences and deliver executive presentations.
• Ability to collaborate and communicate with customers and partners at senior levels.
• Highly motivated with a strong focus on solving problems, customer success and a clear commitment to generating topline growth
• Leads by example, possess a sense of urgency, and will not hesitate to get into the details of the business.
• Strategic thinker and high-performance individual that can collaborate and lead cross-functional initiatives from ideation to execution.
• 50-75% Travel required
• Fluent in Japanese, English.

Our Company:

Imperva is an analyst-recognized, cybersecurity leader—championing the fight to secure data and applications wherever they reside. Once deployed, our solutions proactively identify, evaluate, and eliminate current and emerging threats, so you never have to choose between innovating for your customers and protecting what matters most. Imperva—Protect the pulse of you business. Learn more: www.imperva.com, our blog, on Twitter

Rewards:Imperva offers a competitive compensation package that includes base salary, medical, flexible time off and more. It’s an exciting time to work in the security space. Check out our products and services at www.imperva.com and career opportunities at www.imperva.com/careers

Legal Notice:Imperva is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, ancestry, pregnancy, age, sexual orientation, gender identity, marital status, protected veteran status, medical condition or disability, or any other characteristic protected by law.  

 #LI-SJ1

#LI-Hybrid

募集概要：

Imperva は、アプリケーション、データ、ネットワークセキュリティのマーケットリーダーです。当社では、日本におけるグローバルセールスエンジニアリングチームとして経験豊富なシニアセールスエンジニアを募集しています。Impervaは、データセンター内の重要なアプリケーションや価値の高いデータに対する、新しいカテゴリのセキュリティ分野のパイオニアであり、市場を牽引しています。

サイバーセキュリティは大きな課題です。ニュースでも取り上げられ、急速に成長している分野です。あらゆる企業にとって重要なツールであり、私たちの専門領域です。

当社の顧客には、大手企業、公共機関、中小企業、サービスプロバイダなどが含まれます。

Impervaについて：

私たちは以下の成果を成し遂げました：

• グローバルで5900以上の顧客へ販売
• 世界100ヵ国以上で500のパートナー
• Impervaは、WebアプリケーションとAPI保護において、8年連続Gartner Magic Quadrantでリーダーポジションに選出
• Impervaは、2021年のForrester Wave for DDoS Mitigation Solutionsのリーダーであり、「current offering」カテゴリで最高のスコアを獲得
• Impervaは、データベースおよびビッグデータセキュリティにおいて、2021年のKuppingerColeリーダーシップコンパスの総合リーダーに選出

シニアセールスエンジニア：

Impervaでは、グローバルセールスエンジニアリングチームの一員として、高いモチベーションと顧客志向を持ったシニアセールスエンジニア（SE）を募集しています。

エンタープライズセールスチームをサポートします。このチームは常に営業目標を達成しており、営業成績が優秀な社員が表彰されるプレジデントクラブに参加しています。そのため、チームに最高のパフォーマンスをもたらす、意欲的なシニアセールスエンジニアを求めています。

現在、データベースセキュリティに注力しているため、アプリケーションセキュリティまたはネットワークセキュリティのいずれかに技術的強みを持っている方を求めています。

Imperva は、データセンター内の重要なアプリケーションや価値の高いデータのためのビジネスセキュリティソリューションのパイオニアかつリーダーです。何千ものグローバル企業、官公庁、サービスプロバイダが、データ侵害からの保護、コンプライアンスの遵守、データリスク管理のためにImpervaのソリューションを活用しています。

シニアセールスエンジニア（SE）は、グローバルセールスチームの一員として、日本の営業担当と共に、担当エリアの既存および見込み客に対して Imperva の SecureSphere Web Application および Database Security/Compliance 製品の販売支援をします。 SE は営業組織において重要な役割であり、販売前の技術的な知見やプレゼンテーションで営業チームをサポートします。また、営業担当、見込み客、パートナーと密接に連携し、提案するソリューションで顧客の要件を満たし、付加価値を提供します。

職務内容:

• 見込み客に対して訪問や電話会議にて、直接またはWebEX経由で製品のデモンストレーションを行い、技術面、ビジネス面の双方において、Impervaソリューションの価値を説明
• 顧客中心のセールススキルを持ち、営業利益への貢献.
• 必要に応じて、展示会やカンファレンスにテクニカル要員として参加.
• 営業チームの一員として、自立して業務を遂行.
• 担当営業と協力して、ビジネス展開するための営業戦略の立案
• 必要に応じてオンサイトでの製品評価や販売後の導入支援
• 技術的なニーズに基づいて、戦略アカウントの顧客のマネージメント
• パイロット顧客への計画、管理、実行.

応募要件:

• 5年以上のネットワークセキュリティ、開発、プリセールスエンジニアリング、データベースやWebアプリケーションソリューションなどの実務経験。その内2年以上は、セールスエンジニアとして、スタートアップやベンダーでの業務経験
• Webアプリケーション、データベース、セキュリティ、監査環境に関する理解
• Linuxの使用経験
• TCP/IP、HTTP、ロードバランサー、プロキシ、ファイアウォールに関する知識
• コンプライアンス準拠に関する知識（PCI、SOX、HIPAA） - 歓迎要件
• データベース（Oracle, MS SQL, Sybase, DB2）の知識 - 歓迎要件
• アプリケーション開発に関する知識（ASP、.NET、PHP、JSP） - 歓迎要件
• スクリプトおよび/またはRegExの使用経験 - 歓迎要件
• 高度なインターネットルーティングプロトコルに関する知識 - 歓迎要件
• 優れた時間管理能力、マルチタスク能力、優先順位付けの能力
• 日本語での優れたライティング、コミュニケーション能力、対人関係、組織力、プレゼンテーション能力
• 英語力(ライティング、スピーキング) 必須
• 大小グループに対しての効果的なテクニカルプレゼンテーション能力

#LI-Remote
#LI-SJ1

Security Analyst 

Cyber Security is a big deal. It’s in the news, growing rapidly, a critical tool for every company, and our specialty.

The Opportunity:

Imperva’s Security Analyst is tasked with tackling and solving our most complex field issues for enterprise customers in combating automated threats targeting their web applications, API’s, and mobile applications. As a Security Analyst, you will be analyzing large amounts of traffic to websites to find global correlations and patterns. Based on the conclusions drawn from the analysis, the analyst collaborates with the customer and internal teams to implement mitigation strategies to stop automated website attacks. An important component of the position is to work with clients, investigate anomalies, and provide easily consumable but detailed evidence for all actions taken.

The position requires working from Imperva's Vancouver office and working on Saturday or Sunday. A typical work schedule could look like Tuesday through Saturday or Sunday through Thursday. Work Days are flexible as long as they are consistent and cover Saturday and/or Sunday.

Role and Responsibilities:

• Become an Imperva Expert--you will know everything there is to know about how Imperva’s Bot Detection platform works, as well as how bots and bot operators attack websites
• Work with Imperva customers to fully understand the issues automated attacks cause to their business and devise strategies to mitigate or eliminate the issues
• Serve as a security expert analyzing customer’s network traffic, application designs, applications and provide recommendations to mitigate Bot attacks.
• Regularly work with the customers on their specific security-related engagements per their billable hours.
• Participate in presentations with customers on a regular basis.
• Work with Imperva’s internal threat research, data science, and product teams by delivering actionable intelligence that will inform future product enhancements
• Use data visualization tools to create consumable reports to quickly validate findings and demonstrate the efficacy of actions taken
• Be a trusted advisor, take ownership of all problems you encounter, and be a team player

Requirements:

• Minimum of 3-5 years of experience in a Cybersecurity or Bot Management space.
• Minimum bachelor’s degree in Computer Science, Information Management or relevant technical degree
• Excellent interpersonal, presentation, and customer skills
• Intermediate to advanced SQL skills.
• Experience with, or an appetite to learn, data visualization tools like Tableau and Looker
• Experience with basic scripts in one or more languages such as Python, Bash, or Go
• You have a knack for automating redundant tasks, streamlining repetitive processes, and are always looking for opportunities to scale operations
• Ability to lead and work independently as well as tightly with a team
• Prefer a candidate with a degree of flexibility to take appointments evenings and mornings, as required
• Proficiency in English language required for effective communication within and English speaking environment
• Full time position

Business Address/ Work Location: 700 W Pender St suite #410, Vancouver, BC V6C 1G8, Canada

Contact information: Phone: +1 778 657 5315

The anticipated annual base salary range for this position is CAD $97,200- 105,000. The salary offered will be determined based on the candidate’s experience, knowledge, skills, other qualifications, and location.  

Our Company:
Imperva is an analyst-recognized, cybersecurity leader—championing the fight to secure data and applications wherever they reside. Once deployed, our solutions proactively identify, evaluate, and eliminate current and emerging threats, so you never have to choose between innovating for your customers and protecting what matters most. Imperva—Protect the pulse of your business. Learn more: www.imperva.com, our blog, on Twitter.

Rewards:
Imperva offers a competitive compensation package that includes base salary, medical, flexible time off and more. It’s an exciting time to work in the security space. Check out our products and services at www.imperva.com and career opportunities at www.imperva.com/careers

Legal Notice:
Imperva is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, ancestry, pregnancy, age, sexual orientation, gender identity, marital status, protected veteran status, medical condition or disability, or any other characteristic protected by law.   


#LI-Hybrid

#LI-VL1

As a Technical Account Manager, you will work with enterprise customers that use both Incapsula cloud and SecureSphere on-premise product suites to drive implementation of our products and services to help extract a greater return on investment. This role includes responsibility for onboarding and support activities using best practices for deployment; support & troubleshooting; enhancing service adoption and integration as well as helping customers to mature their deployments.

Description:
Do you like helping customers solve problems with implementing or supporting existing security product solutions? Does digging through the recesses of activity and error logs in order to piece together “just what went wrong” seem more like a puzzle than a headache to you? Do you enjoy mentoring and coaching people to become more proficient in managing security systems and tools that give you great satisfaction? Is your technical background varied with exposure to Systems, Networking, Security, and some degree of Project Management? If your answers are mostly “yes” to the preceding questions, then you should check out what our Designated Support Engineers are doing here at Imperva.

The Opportunity:
As a Technical Account Manager, you will create and maintain long-term relationships with Imperva strategic customers, manage complex implementation and onboarding projects. Manage consulting assignments and technical escalations, as well work closely with HQ teams for our Incapsula Cloud and SecureSphere products (Dev, QA, Security, Sr. Management) in order to get issues resolved. You will become a technical authority of Incapsula Cloud and SecureSphere WAF and DAM technologies, while constantly improving best practices for solutions and services: DDoS protection - infrastructure, DNS and cloud-based application services, Website security, CDN, Load Balancing, and SIEM integrations.

Responsibilities: 

• Support the Imperva cloud and on-premise security product deployments for assigned accounts.
• Act as a primary, single point-of-contact for assigned accounts.
• Keep customer teams up to date via ongoing status about onboarding, configuration, and tuning efforts, cases, feature requests (RFEs) and current news from the field on the latest security trends and developments as well as product release notes.
• Perform quarterly systems health checks and service reviews.
• Become a champion by accelerating case closures or increasing visibility on pain points with their deployments. Work with customers, partners, customer account teams and other internal Imperva teams to reach timely resolutions.
• Create and deepen customer relationships by performing on-site customer.
• Analyze customer data such as case trends, traffic, alert and attack information to make solid recommendations for improving systems health and overall security posture.
• Assessing the customer’s technical environment and requirements while managing expectations and following through on solutions or consulting on deployments. Required Technical Qualifications:
• Minimum 3 years’ experience in a Technical Support (tier 2-3) role.
• Documented experience as Technical Account Manager, or Pre/Post Sales background within the web/network/information security industries.
• Minimum of 3 years’ experience working with Cloud, Security or Network related products.
• Proven ability to manage complex implementation and onboarding projects, consulting assignments, and technical escalations related to DDoS protection, including infrastructure, DNS and application services, Website security, CDN, and Load Balancing.
• Demonstrated experience in working with Internet Security and Networking Technologies such as TCP/IP, HTTP, Load balancers, Proxies and Firewalls as well as experience with Relational Databases (MSSQL, Oracle, MySQL or DB2).
• Demonstrated ability to evaluate business needs, network infrastructure, web application architecture, security requirements, and DNS configurations of clients to deliver appropriate integration solutions.

Required General Qualifications: 

• Demonstrated ability to work independently as part of a larger team.
• Ability to communicate effectively with Development, Quality Assurance, Security, and Sr. Management teams to resolve technical issues;
• Create and maintain long-term relationships with strategic customers.
• Knowledge of enterprise applications and Web Application Security (OWASP top 10) understanding.
• Excellent Customer Support skills coupled with a BS Degree or equivalent experience.
• Prior experience with Linux and other UNIX operating systems.
• Well-organized with the ability to multi-task and prioritize with minimal supervision.
• Excellent problem-solving skills with a strong sense of customer commitment.
• Demonstrated ability to work independently as part of a larger team.
• Ability to communicate effectively with Development, Quality Assurance, Security, and Sr. Management teams to resolve technical issues.
• Create and maintain long-term relationships with strategic customers.
• Knowledge of enterprise applications and Web Application Security (OWASP top 10) understanding.
• Excellent Customer Support skills coupled with a BS Degree or equivalent experience.
• Prior experience with Linux and other UNIX operating systems.
• Well-organized with the ability to multi-task and prioritize with minimal supervision.
• Excellent problem-solving skills with a strong sense of customer commitment.
• Excellent communication (written and verbal) and interpersonal skills.
• Ability to understand and communicate concepts quickly, succinctly and accurately.
• Demonstrated aptitude for mastering new software applications.
• Knowledge of a scripting language such as Perl, Python, Shell

 #LI-SJ1 

#LI-hybrid 

●Ability to work effectively in fast paced commercial environment within a matrix organization. The ideal candidate will have strong commercial transactional skills, a familiarity with compliance responsibilities, a willingness to learn, excellent people & time management skills, and strong business acumen

Rewards:
Thales offers a competitive compensation package that includes base salary, medical, flexible time off and more. It’s an exciting time to work in the security space. Check out our products and services at [www.imperva.com] and career opportunities at [www.imperva.com/careers].

Legal Notice:
Thales is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, ancestry, pregnancy, age, sexual orientation, gender identity, marital status, protected veteran status, medical condition or disability, or any other characteristic protected by law