Job Description

The E-Commerce Sales Account Executive is responsible for prospecting, nurturing, and closing new e-commerce clients for our consulting and implementation services.  The position requires strong prospecting, effective communication, presentation, and closing skills.

This starts by prospecting potential customers in our addressable market and working to qualify them to enter the top of our pipeline. From there, you will work to qualify these opportunities and ultimately close them.  Our e-commerce subject matter experts and solution consultants will support you, who will help scope the services and provide technical assistance through the sales process.

As an Account Executive, you should showcase excellent communication and negotiation skills. You should also proactively address clients’ needs and facilitate the sales process from beginning to end. 

Ultimately, you should contribute to an increase in e-commerce services sales. Our business has enjoyed consistent YoY growth due to our unparalleled quality and service, as evidenced by our very high customer satisfaction and, thus, repeat business. This, along with our strong business development culture, strong leadership team, and excellent sales assets, will enable the E-Commerce Sales Account Executive to rapidly convert opportunities to closed business with full team support. You will accomplish this through account planning, territory planning, researching prospective customers and their pain points, aligning to e-commerce platform partners/vendors, using business development strategies, and completing field-based sales activities within a defined set of prospects, territory or vertical.

Key Responsibilities:

• Frankly speaking, your primary objective in this role is finding and closing deals. If this piques your interest, continue reading. If deal-making isn't your strong suit yet, work on it and then consider this position. We're looking for someone energetic, passionate, and deeply committed to the brand they represent.

• Your focus will be on outbound activities. Initially, you'll tap into our CRM to revive dormant leads, but the core of your role is to prospect, qualify, nurture, and engage with e-commerce companies.

• Leverage your engaging personality and a strategic advisory style to network, place calls, and employ diverse marketing strategies to forge relationships with key players to showcase the value we offer.

• Your mission (should you choose to accept it) is to prospect and close the right deals that are advantageous for both the client and our company, striving for outcomes where everyone wins.

• Your responsibilities include nurturing relationships to create opportunities and collaborate with e-commerce platforms/vendors like Shopify Plus, Magento, Big Commerce, Salesforce Commerce Cloud, Fabric, etc.

• Performance will be assessed based on quota achievement.

• Part of your role involves attending conferences, trade shows, or traveling to meet prospects or partners.

• Ensure meticulous record-keeping of your activities, follow-ups, estimates, communications, etc., in our Hubspot CRM. Effective networking isn’t enough; capturing data about your interactions is key.

• While you'll integrate with the wider company team, we expect you to independently manage your sales process from initiating contact with new leads to managing opportunities and clinching deals. We'll oversee your progress, but without micromanaging. We prioritize outcomes over activity metrics.

• You’ll have access to a fantastic team of senior experts and solution consultants who will support you in the sales process, assisting in developing solutions, scoping consulting engagements, and ideating with potential client stakeholders.

• Regular contributions to our sales playbook are expected, updating strategies that work, eliminating ineffective approaches, and adding resources, sample emails, questions, and more.

Qualifications

• 5+ years of demonstrable sales experience within consulting OR solutions sales organizations.

• Strong experience in at least one (bonus points for more) of the following e-commerce platforms and concepts:

  • Big Commerce, Shopify Plus, Salesforce Commerce Cloud, Fabric, Magento, Adobe Commerce/AEM

  • Omni-channel, composable, headless, API-first, B2B, B2C, wholesale, replatforming, loyalty (LaaS), analytics, integrations

• Team player who can work collaboratively across departments, enjoys being "hands on", and can work in an entrepreneurial environment. 

• Comfortable in a fast-paced environment. 

• Advocate and support the company’s mission, culture, standards, etc. 

• Uncanny ability to connect with the "right" people and thrive on creating mutually beneficial partnerships at all levels. 

• Proven track record of generating opportunities in our markets. 

• Experience producing new business, negotiating deals, and maintaining a healthy pipeline.

• The ability to understand the "bigger picture" - how your sold engagements bring a positive impact to your clients’ long term strategy. 

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Job Description

As our CyberSecurity Risk Management Specialist, you will consistently challenge team members to proactively and collectively architect secure IaaS and PaaS solutions within multiple Cloud Service Provider's (CSP). Candidates should have effective task management skills and the ability to communicate effectively. They will be required to prepare, categorize, implement, assess, and monitor systems within accordance with NIST SP 800-53 and DISA CC SRG standards.

Major Duties & Responsibilities

• Subject Matter Expert (SME) in data entry and processes for eMASS, SNAP, PPSM, STIG viewer, etc

• Develop System Security Plan (SSP), Security Assessment Report (SAR) and POA&Ms to guide Product Owners through key processes for submitting IATT, ATO, and ATO-C packages

• Support the evaluation of security controls against the IaaS and PaaS offerings provided

• Support the creation and management of a new security risk management process in order to approve and authorize new capabilities and monitor the output of the process

• Conduct cyber security assessments using security controls per NAP 14.1C and 14.2-C relating to cyber security and training (NIST 800 series, DISA CC SRG, FISMA, and FIPS 199 and 200)

Qualifications

• Currently holds TS clearance
• 90% Remote (with a home office in DC, MD, VA area)

• Candidate must have an active Security + Certification and at least one security certification such as Certified Information SecurityManagement (CISM), Certified Risk Information Security Control (CRISC), or Certified Information Systems Security Professional (CISSP)

• Experience working in AWS, Azure, or GCP to secure IaaS, PaaS, and SaaS offerings

• Subject matter expertise in conducting security risk assessments for on-prem, hybrid cloud, and cloud systems

• Highly proficient in knowledge of respective industry best practices (e.g., NIST, ISO, COBIT, OWASP, ITIL)

• Knowledge of risk management policies, methods, standards, processes, governance models, and industry-standard risk analysis approaches

• Experienced with vulnerability scanning tools and technologies such as Prisma Cloud, ACAS, Tenable.IO, Harbor, Windows Defender, etc

• Familiar with Cloud based security monitoring tools such as Azure Monitor, Windows Defender, AWS CloudWatch, AWS CloudTrail, AWS Guard Duty, New Relic, Prisma Cloud, Prometheus, etc

• Profound ability to collaborate well with internal and external stakeholders

• Strong MS Office skills along with strong verbal and written communication skills

• Prior experience in the management of technology infrastructure is preferred

• Knowledge of the DoD is strongly preferred

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