LivePerson (NASDAQ: LPSN) is the global leader in enterprise conversations. Hundreds of the world’s leading brands — including HSBC, Chipotle, and Virgin Media — use our award-winning Conversational Cloud platform to connect with millions of consumers. We power nearly a billion conversational interactions every month, providing a uniquely rich data set and safety tools to unlock the power of Conversational AI for better customer experiences.  

At LivePerson, we foster an inclusive workplace culture that encourages meaningful connection, collaboration, and innovation. Everyone is invited to ask questions, actively seek new ways to achieve success, nd reach their full potential. We are continually looking for ways to improve our products and make things better. This means spotting opportunities, solving ambiguities, and seeking effective solutions to the problems our customers care about.

Overview:

The Observability Platform team is building a state of the art system for logging, motoring, and tracing across cloud and on-prem data centers. We’re looking for an experienced Senior DevOps engineer to lead our Logging and Monitoring, ensuring robust, scalable solutions within our Google Cloud Platform. In this role, you will be helping to bring systems to life that give superpowers to an entire organization of software developers.

You will:

• Lead the planning, execution, and manage our observability infrastructure, which processes trillions of observability events (logs, traces, metrics) daily.
• Create and manage monitoring, logging, and alerting systems utilizing various technologies such as GrafanaLab, CaptainHook, Zabbix, fluentd, filebeat, ELK, Kafka, Prometheus, OpenTelemetry, and other related tools.
• Design and develop parts of a highly scalable software observability platform which manages trillions of observability events (logs, traces, metrics) per day.
• Develop and maintain Kubernetes Helm charts that deploy hundreds of pods across nodes every day.
• Collaborate closely with DevOps teams in delivering cloud solutions aligned with our observability platform.
• Ensure high availability and performance of observability platforms and tools.
• Design and develop end-to-end Synthetic Tests Monitoring solutions on GCP. with self-service capabilities for engineering teams.
• Participate in on-call rotations.

You have:

• Bachelor's degree in Computer Science, Engineering, or related work experience.
• 3+ years as DevOps Engineer (or equal role) with a passion for technology and strong motivation and responsibility for high reliability and service level
• Proficient in Kubernetes and containerization technologies (Docker, etc.)
• Extensive experience with observability tools such as GrafanaLab, CaptainHook, Zabbix, Fluentd, ELK, Kafka, and Prometheus.
• Familiarity with infrastructure as code (IaC) tools like Terraform, Ansible, or CloudFormation.
• Experience with cloud platforms (AWS, Azure, GCP) and their services related to computing, storage, and networking - preferred GCP.
• Strong programming skills in one or more languages (Bash, Python, Go, etc.).
• The ideal candidate will have experience with OpenTelemetry Collector and Grafana Agent.

Benefits:

• Health: Medical, Dental and Vision
• Time away: Vacation and Holidays
• Development: Generous tuition reimbursement and access to internal professional development resources.
• Equal opportunity employer
• #LI-Remote

Why you’ll love working here:

As leaders in enterprise customer conversations, we celebrate diversity, empowering our team to forge impactful conversations globally. LivePerson is a place where uniqueness is embraced, growth is constant, and everyone is empowered to create their own success. And, we're very proud to have earned recognition from Fast Company, Newsweek, and BuiltIn for being a top innovative, beloved, and remote-friendly workplace. 

Belonging at LivePerson: 

We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local law.

We are committed to the accessibility needs of applicants and employees. We provide reasonable accommodations to job applicants with physical or mental disabilities. Applicants with a disability who require reasonable accommodation for any part of the application or hiring process should inform their recruiting contact upon initial connection.

The Basics:
The Senior Cloud Cybersecurity (CCS) Detection and Response Engineer will collaborate with Detection, Security, and Software Engineers to proactively defend Tanium Cloud's services. You will be an integral part of the Tanium Cloud security engineering processes, responsible for the design, implementation, and operation of preventative, detective, and responsive controls to identify, assess, and counter risks and threats before impacting Tanium Cloud. 

What you'll do:

• Build and operate Tanium Cloud's detection and response engineering in Azure, AWS, and Kubernetes for detections, analysis, and responses as automation as code using DevOps methodologies
• Continuously evaluate and enhance the design and effectiveness of Cloud and Kubernetes security measures and establish an ongoing program to advance security and close gaps in our defensive posture.
• Proactively characterize unauthorized activity and malicious behaviors in our cloud and container infrastructure and systems through code, testing, and automation
• Develop tailored detection policies, perform testing, and implement automation to observe, evaluate, enhance, and review security information using SecDataOps and best practices.
• Proactively integrate the latest security threats, vulnerabilities, and industry trends to enhance security detection measures and generate intelligence driven hunts..
• Work together with the engineering, IT, and other security groups to create solutions that are expandable and adaptable to protect Tanium Cloud against threats ranging from low-level actors to national cyber-threat agents.
• Build, cultivate, and maintain positive relationships with internal customers to identify and facilitate solutions to increase the impact of the team's work
• Be on periodic on-call for triage of critical events from detections and systems

We're looking for someone with:

Education:

• Bachelor's degree or equivalent experience 
• Cloud Security, IT Security, or related technical field preferred 

Locality

• U.S. Candidates: In accordance with United States government customer requirements, applicants for this role must be a U.S. citizen, national, or resident pursuant to 8 U.S.C. 1101(a)(20) and 8 U.S.C. 1324b(a)(3)
  OR
• Canadian Candidates: In accordance with Canadian government customer requirements, applicants for this role must undergo personnel security screening and maintain Protected B reliability status

Cloud Detection Engineering Experience

• 5-7 years of experience in cloud security event prevention, detection, response for public cloud systems (e.g. AWS, Azure) within a DevOps environment
• 3+ years of hands-on experience in Kubernetes environment, logging, and runtime security for sensitive container workloads, preferably on AKS and EKS
• Experience in detection and response engineering methodologies, such as building detection cases, proactively identify known and unknown cyber threats, advisory behaviors
• Experience in using security query or analytic tools for security data analysis, such as SQL, KQL, or SPL
• Build and improve security playbooks and runbooks for automating security detection and response
• Solid understanding of modern attacker tactics, techniques, and procedures (TTPs) against Kubernetes, Container, Serverless, Linux host, and Cloud services (e.g. MITRE ATT&CK, building threat intelligence, etc.)
• Experience with security events and incident management in highly regulated hosting environments (such as ISO 27001, NIST SP 800-161r3, FedRAMP, Protected B)

Engineering Experience

• Utilize robust analytical and problem-solving capabilities to confirm our hypotheses using precise data and in-depth root cause investigation.
• Experience using high-level programming languages (Go, Python) to produce detection-as-code, tools, and automations
• Experience managing cloud infrastructure as infrastructure-as-code (e.g. Terraform, CloudFormation, ARM, Pulumi)
• Deliver high quality PRs daily using modern software engineering development and automation tools like Git and CI/CD pipelines (i.e. Jenkins, GitHub Actions) 

Other 

• Deliver quality and velocity of contributions using DevOps principles
• Relentless desire to automate the mundane to focus on solving the harder problems
• Experienced engineer who can put out fires under pressure when things go wrong in production environments and address the root causes of those fires for the future

About Tanium 

Tanium delivers the industry's only true real-time cloud-based endpoint management and security offering. Its platform is real-time, seamless, and autonomous, allowing security-conscious organizations to break down silos between IT and Security operations that results in reduced complexity, cost, and risk. Securing more than 32M endpoints around the world, Tanium's customers include Fortune 100 organizations, top US retailers, top US commercial banks, and branches of the U.S. Military. It also partners with the world's biggest technology companies, system integrators, and managed service providers to help customers realize the full potential of their IT investments. Tanium has been named to the Forbes Cloud 100 list for nine consecutive years and ranks on the Fortune 100 Best Companies to Work For. For more information on The Power of Certainty™, visitwww.tanium.comand follow us onLinkedIn andX. 

On a mission. Together. 

At Tanium, we are stewards of a culture that emphasizes the importance of collaboration, respect, and diversity. In our pursuit of revolutionizing the way some of the largest enterprises and governments in the world solve their most difficult IT challenges, we are strengthened by our unique perspectives and by our collective actions.   

We are an organization with stakeholders around the world and it’s imperative that the diversity of our customers and communities is reflected internally in our team members. We strive to create a diverse and inclusive environment where everyone feels they have opportunities to succeed and grow because we know that only together can we do great things. 

Each of our team members has 5 days set aside as volunteer time off (VTO) to contribute to the communities they live in and give back to the causes they care about most.   

What you’ll get 

The annual base salary range for this full-time position is $C95,000 to $C280,000. This range is an estimate for what Tanium will pay a new hire. The actual annual base salary offered may be adjusted based on a variety of factors, including but not limited to, location, education, skills, training, and experience.

For more information on how Tanium processes your personal data, please see our Privacy Policy.

As FinOps Analyst, you’ll assist customer teams in understanding the FinOps methodology and provide guidance on how to mature the organization in the FinOps capabilities.  You will be responsible for collecting, analyzing, visualizing, and optimizing IT costs and utilization for cloud, platform, commercial software, DevSecOps product and solutions. You will play an important role in integrating IT and business, enabling cost transparency, showback, and chargeback to support near-term and long-term planning and financial projections.

We know that you can’t have great technology services without amazing people. At MetroStar, we are obsessedwithour people and have led a two-decade legacy of building the best and brightest teams. Because we know our future relies on our deep understanding and relentless focus on our people, we live by our mission: A passion for our people. Value for our customers.

If you think you can see yourself delivering our mission and pursuing our goals with us, then check out the job description below!

What you’ll do:

• Develops and champions cloud infrastructure cost management best practices
• Partners with the agencies finance, procurement, & engineering teams to help measure and manage their cloud infrastructure costs. Be proficient with public cloud technology tools to help drive FinOps practices and methodologies.
• Builds analytical models to provide data-driven guidance on cloud infrastructure spend.
• Creates utilization and forecasting models to predict future outcomes of cloud infrastructure spend and usage.
• Creates and maintains internal documentation on FinOps and cost optimization processes.

What you’ll need to succeed:

• Active DoD Secret security clearance
• 3+ years of experience with Azure, AWS, GCP and/or Oracle cloud services.
• 2+ years of experience working in a DoD or other Federal Government environment
• Deep understanding of CSP FinOps tools.
• Experience with relational databases, data extraction, and data analysis tools.
• Understanding of Federal Government IT procurement processes.
• Understanding of industry best practices related to Cloud resource tagging and tagging enforcement through automation.

Like we said, we arebig fans of our people. That’s why we offer a generous benefits package, professional growth, and valuable time to recharge. Learn more about our company culture code and benefits. Plus, check out our accolades.

Don’t meet every single requirement? 

Studies have shown that women, people of color and the LGBTQ+ community are less likely to apply to jobs unless they meet every single qualification.  At MetroStar we are dedicated to building a diverse, inclusive, and authentic culture, so, if you’re excited about this role, but your previous experience doesn’t align perfectly with every qualification in the job description, we encourage you to go ahead and apply.  We pride ourselves on making great matches, and you may be the perfect match for this role or another one we have. Best of luck! – The MetroStar People & Culture Team

What we want you to know:

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.

MetroStar Systems is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. The statements herein are intended to describe the general nature and level of work being performed by employees and are not to be construed as an exhaustive list of responsibilities, duties, and skills required of personnel so classified. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of MetroStar Systems.

Not ready to apply now?

Sign up to join our newsletter here.

Who is Blueprint?

We are a technology solutions firm headquartered in Bellevue, Washington, with a strong presence across the United States. Unified by a shared passion for solving complicated problems, our people are our greatest asset. We use technology as a tool to bridge the gap between strategy and execution, powered by the knowledge, skills, and the expertise of our teams, who all have unique perspectives and years of experience across multiple industries. We’re bold, smart, agile, and fun.

What does Blueprint do?

Blueprint helps organizations unlock value from existing assets by leveraging cutting-edge technology to create additional revenue streams and new lines of business. We connect strategy, business solutions, products, and services to transform and grow companies.

Why Blueprint?

At Blueprint, we believe in the power of possibility and are passionate about bringing it to life. Whether you join our bustling product division, our multifaceted services team or you want to grow your career in human resources, your ability to make an impact is amplified when you join one of our teams. You’ll focus on solving unique business problems while gaining hands-on experience with the world’s best technology. We believe in unique perspectives and build teams of people with diverse skillsets and backgrounds. At Blueprint, you’ll have the opportunity to work with multiple clients and teams, such as data science and product development, all while learning, growing, and developing new solutions. We guarantee you won’t find a better place to work and thrive than at Blueprint.

We are looking for a Solutions Architect to join us as we build cutting-edge technology solutions! In this role, you will lead our clients’ data initiatives by architecting and implementing modern data warehousing, ETL/ELT, analytics, and data science solutions—primarily leveraging Azure and Azure Databricks. You’ll collaborate closely with data engineers, data scientists, BI engineers, business analysts, and project/product managers, while also working alongside other technical leaders internally. Together, we’ll keep pace with the ever-evolving landscape of tools and features, pushing their limits to fully understand their capabilities. Above all, you should enjoy staying ahead of industry trends, experimenting with new approaches, and sharing insights that build trust, spark innovation, and deliver real customer value.

Responsibilities:

• Guide the architectural direction for client projects, ensuring solutions built on Azure and Azure Databricks are innovative, scalable, and secure.
• Mentor and support cross-functional teams, helping them overcome technical challenges and grow their skill sets in data engineering, BI, analytics, and data science workloads.
• Design and deliver end-to-end data solutions across ingestion, transformation, storage, and analytics, leveraging Azure Databricks, Data Factory, Synapse, Data Lake, and related services.
• Develop proofs of concept, prototypes, and demos to evaluate new technologies—especially within the Azure and Databricks ecosystem—understanding their strengths, limitations, and ideal use cases.
• Communicate complex technical concepts in an accessible, engaging manner for audiences ranging from executives to junior engineers, fostering trust, clarity, and excitement.
• Continuously learn and adapt by exploring emerging tools, patterns, and best practices, ensuring your approaches stay fresh, effective, and relevant.
• Collaborate with other internal technical leaders, sharing discoveries and dividing research efforts to help our teams remain at the forefront of modern data platforms and solutions.
• Contribute to presales efforts and thought leadership activities—including proposals, presentations, public-facing content, and community events—demonstrating credibility and inspiring confidence.

Qualifications:

• Strong expertise in architecting and delivering data solutions on Azure, with significant experience using Azure Databricks for data transformations and analytics.
• Proficiency in SQL and data transformation, complemented by broad knowledge of data platforms, data lakes, and analytical frameworks.
• Proven ability to lead and mentor technical teams, encouraging growth, collaboration, and problem-solving.
• Excellent communication skills, capable of generating enthusiasm and understanding about technology at all organizational levels.
• Hands-on approach, demonstrated through building prototypes, POCs, and evaluating cutting-edge technologies.
• Adaptability and curiosity, with a track record of rapidly learning new technologies and applying them effectively.
• Experience in presales activities and contributions to public-facing content (blogs, webinars, hackathons) is a plus.

Salary Range

Pay ranges vary based on multiple factors including, without limitation, skill sets, education, responsibilities, experience, and geographical market. The pay range for this position reflects geographic based ranges for Washington state: $160,700 to $200,000 USD/annually. The salary/wage and job title for this opening will be based on the selected candidate’s qualifications and experience and may be outside this range.

Equal Opportunity Employer

Blueprint Technologies, LLC is an equal employment opportunity employer. Qualified applicants are considered without regard to race, color, age, disability, sex, gender identity or expression, orientation, veteran/military status, religion, national origin, ancestry, marital, or familial status, genetic information, citizenship, or any other status protected by law.

If you need assistance or a reasonable accommodation to complete the application process, please reach out to: recruiting@bpcs.com

Blueprint believe in the importance of a healthy and happy team, which is why our comprehensive benefits package includes:

• Medical, dental, and vision coverage
• Flexible Spending Account
• 401k program
• Competitive PTO offerings
• Parental Leave
• Opportunities for professional growth and development

Location:Remote