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Job Description

Join our remote team as a Data Architect where you can share inventive ways to support federal clients modernizing their data practices. You will help guide the development of processes supporting data architecture, data management, and data governance.

Position Duties:

• Collaborate with stakeholders to understand business requirements and translate them into data architecture solutions.
• Design, develop, and maintain scalable and efficient data models, ensuring data integrity and consistency.
• Define data standards, best practices, and guidelines to ensure the quality and security of the data architecture.
• Collaborate with cross-functional teams to integrate data solutions into business processes and applications.
• Stay informed about industry trends, emerging technologies, and best practices in data architecture.
• Create data models, data flow diagrams, and data dictionaries to document the data architecture and ensure data integrity and consistency.
• Analyze and suggest improvements to an organization’s data governance and data management processes.
• Collaborate with business users and analysts to understand data requirements and translate them into architectural designs.
• Provide guidance and expertise on process adoption and stakeholder collaboration, specifically around data management.
• Develop reports/presentations and present to management and business users on data architecture and data governance topics.

Qualifications

Required Skillset:

• Minimum of 10 years of related experience in fields of data management and data architecture
• Strong proficiency in SQL and experience with relational and NoSQL databases.
• Knowledge of data integration techniques and tools.
• Excellent problem-solving and analytical skills.
• Strong communication and interpersonal skills to effectively collaborate with both technical and non-technical stakeholders.
• Experience in data governance, data quality, and metadata management.
• Strong knowledge of data modeling techniques, data governance concepts, and database design principles

Desired Skillset:

• Experience working with the Federal Government.
• Familiarity with cloud-based data platforms (e.g., AWS, Azure, Google Cloud).
• Experience working with Agile Teams utilizing Scrum.

Education:

• Master’s Degree in Computer Science or other technical field of study.

Clearance Requirement:

• Ability to obtain a Public Trust Clearance.
• U.S. Citizenship Required

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Job Description

As a key member of our QA engineering team, you will play an essential role in ensuring seamless, quality-driven user experience by designing, developing, and implementing a comprehensive test automation strategy. You are a seasoned QA Automation Engineer with 5+ years of experience in end-to-end software testing, quality assurance, and DevOps for both mobile and web platforms. Skilled in leveraging a wide array of test automation tools and cloud testing technologies, you contribute to all stages of software delivery, from technical design to unit integration and testing. You thrive in a dynamic, collaborative environment where innovation and continuous improvement are paramount. If you are looking for a new challenge where the tremendous power of hard work and a cohesive effort are recognized, let’s talk!

Your Values: Teamwork, Trust, Empowerment

Spend your days:

• Designing, developing and implementing a test automation strategy ensuring seamless, quality-driven user experience
• Developing and maintaining sustainable, stable, repeatable, and scalable test suites across all platforms
• Collaborating with product owners and developers to design automated tests for new features and improve existing test coverage
• Assisting DevOps in establishing QA Automation as an integral part of the Agile software lifecycle testing using cloud-based testing tools & services
• Providing insights and reports, communicating, testing quality and status to the business, ensuring transparency and swift issue resolution
• Continuously researching and evaluating new tools, technologies and trends in the QA space and incorporating where appropriate
• Documenting and updating testing environments, processes, and procedures to streamline future testing efforts

Qualifications

Show us your:

• Bachelor’s degree in computer science, or equivalent work experience, and 5+ years of hands-on experience as a software QA engineer designing automation solutions for diverse architecture - websites, API and mobile applications
• Demonstrated experience with automating end-to-end software testing, quality assurance and DevOps for both mobile and web
• Experience leveraging a broad range of automation test tools and technologies, we are looking for solid proficiency in these technology areas Appium, WebDriverIO, Robo Script, Detox, Azure Load Test, BlazeMeter, JMeter
• Advanced proficiency in cloud testing platforms and seamless integration of QA testing into CI development lifecycle
• Strong working knowledge of Playwright Testing Framework for website and API testing
• Experience contributing to all facets of software delivery, including technical design, development, code reviews, unit & integration testing
• Strong communications and active listening skills – comfortable getting your message across in a virtual world and challenging the status quo
• Curious mind, quick study and desire to learn new technologies in an ever-changing environment
• Passionate about building quality products that perform well under pressure and are easy to maintain! 

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Job Description

The Site Reliability Engineer will play a critical part in ensuring the reliability, supportability, scalability, and performance of our .NET stack applications built with ASP.NET MVC, Angular, and Web API.

• Partner with developers and product operations teams to understand application requirements and translate them into operational practices.
• Design, implement, and maintain infrastructure automation tools using Infrastructure as Code (IaC) methodologies.
• Monitor application health and performance metrics, proactively identifying and resolving potential issues.
• Implement incident response procedures to ensure timely resolution of outages and service disruptions.
• Establish and improve best practices for product solution design / architecture, and development.
• Participate in peer and team code reviews by developing comprehensive coding standards and guidelines to ensure consistency, maintainability, and quality in software development. By establishing clear protocols for code formatting, naming conventions, error handling, testing, and documentation, we can enhance code readability, reduce defects, and facilitate knowledge sharing among team members.
• Collaborate with engineers to develop and implement disaster recovery plans.
• Continuously improve monitoring and alerting processes to ensure efficient problem identification and resolution.
• Stay up-to-date on the latest advancements in .NET infrastructure and SRE best practices.

Qualifications

• Bachelor degree required
• Minimum 3+ years of experience in a related technical role (e.g., Systems Administrator, Network Engineer) required
• Experience with configuration management tools like Ansible, Puppet, or Chef preferred
• Azure experience required
• Familiarity with monitoring and alerting tools (.NET performance counters, Azure App Insight, Prometheus, Grafana) is a plus preferred
• Ability to manage and coordinate multiple projects in a fast paced, highly professional environment.
• While coding proficiency is not required, a strong understanding of the .NET ecosystem and a desire to delve into infrastructure and automation will be essential for success.
• Strong understanding of system administration principles, including operating systems (Windows Server preferred) and networking concepts.
• Familiarity with monitoring and alerting tools (.NET performance counters, Azure App Insight, Prometheus, Grafana)
• Ability to work independently and as part of a team

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Deadline Date:Friday 15 November 2024

Requirement: Cloud Engineer (Hybrid) Security and Compliance Specialist

Location: Off-Site

Note:Please refer to your Subcontract Agreement, article 6.4.1.a, which states “Off-Site Discount: 5% (this discount is applicable to all requirements, and applies when the assigned personnel are permitted to work Off-Site, such as at- home)". Please be sure to price this discount in your overall price proposal when submitting bids against off-site RFQs

Period of Performance: BASE period: 01 st January 2025 – 31st December 2025

• 2026 Option: 1st January 2026 until 31st December 2026

• 2027 Option: 1st January 2027 until 31st December 2027

Start date is as soon as possible but not later than 01st January 2025

Required Security Clearance: NATO SECRET

1 INTRODUCTION

Supporting NATO throughout all its geographical locations, the NCI Agency is looking for a Cloud Engineer (Hybrid), Security and Compliance Specialist, joining the journey of NATO’s modernisation of IT services, through leveraging the public cloud (Microsoft Azure, M365 and Amazon AWS), delivering managed, protected, security‐centric and reliable IT Services.

NCI Agency – Cloud Operations Team

The NATO Communications and Information Agency (NCI Agency) is dedicated to supporting NATO's strategic objectives, including the ambitious NATO 2030 agenda. As part of this commitment, we are spearheading the modernization and digital transformation of NATO’s IT services. Our focus is on leveraging public cloud technologies like Microsoft 365 and Intune, incorporating a security‐by‐design approach, and ensuring a seamless transition to a modern, collaborative workplace environment.

To achieve these goals, we are building a Cloud Operations team under the Cloud Center of Excellence, operating under the NATO Enterprise Cloud Operating Model (NECOM). The NECOM framework provides a standardized approach for cloud service management, ensuring interoperability, scalability, and security across NATO's IT infrastructure. The Cloud Center of Excellence will serve as a hub for best practices, innovation, and expertise, driving the adoption and optimization of cloud technologies within NATO. This team will play a crucial role in our journey towards providing managed, protected, and reliable End User Services.

Embracing the latest technological advancements, this initiative will foster innovation and ensure NATO remains at the cutting edge of IT capabilities. By continuously evolving and integrating new technologies, we aim to enhance operational efficiency and readiness for future challenges. This remote position offers an exciting opportunity to be at the forefront of NATO's technological evolution and contribute to the security and efficiency of our operations.

NCI Agency – Cloud Centre of Excellence (CCoE)

The Cloud Centre of Excellence (CCoE) within the NCI Agency is focused on driving successful cloud adoption and maximizing the potential of cloud technologies across the organization. It serves as a central governing body, promoting best practices, enabling knowledge sharing, and ensuring alignment between business objectives and cloud initiatives. The CCoE supports various cloud‐based solutions, ensuring their effective and efficient implementation and management. By fostering a culture of continuous improvement and innovation, the CCoE helps the NCI Agency leverage cloud technologies to enhance operational efficiency, scalability, and agility.

You will work closely with various IT teams to support and optimize our M365 security framework. Your responsibilities will include configuring and managing security settings, developing and implementing compliance policies, and performing regular security audits and assessments. You will leverage tools such as Microsoft Defender for Office 365, Azure Information Protection (AIP), and data loss prevention (DLP) policies to safeguard our organization’s data. Additionally, you will monitor security threats, respond to incidents, and ensure all security measures are up‐to‐date and effective.

A key aspect of this role will be developing and maintaining PowerShell scripts and automated workflows to streamline security and compliance processes. You will create automated solutions for compliance reporting and monitoring, ensuring operational efficiency and reducing manual intervention.

You will also support training programs to raise security awareness among end‐users and IT staff. This includes developing educational materials, delivering training sessions, and  promoting best practices for secure use of M365 tools.

Staying up‐to‐date with the latest developments in M365 security features and best practices is crucial. You will participate in security forums, attend training sessions, and continually seek ways to improve our security and compliance posture. Your proactive approach will help identify potential vulnerabilities and implement effective solutions.

2 OBJECTIVES

The NCI Agency is embracing cloud services by transitioning to Microsoft 365 with a security‐centric design. This shift aims to enhance operational efficiency, collaboration, and security across the organization. We are looking for individuals with strong knowledge, a willingness to learn, and a desire to grow as part of this new challenge.

The objective of this statement of work is to establish a support and operating model for End User Services operating in the Public Cloud, with a focus on Microsoft 365 services.

3 SCOPE OF WORK

Under the direction / guidance of the local NCIA Point of Contact or the Cloud Ops Operations

Manager, the Cloud Engineer (Hybrid), Security and Compliance Specialist will be supporting the

following activities:

1) Security Policy Development:

a) Develop and implement comprehensive security policies for the M365 environment.

b) Ensure policies align with organizational and regulatory requirements.

c) Regularly review and update security policies to address emerging threats.

d) Communicate and enforce security policies across the organization.

2) Compliance Management:

a) Ensure compliance with regulatory requirements and organizational standards.

b) Implement and manage data loss prevention (DLP) policies.

c) Conduct regular compliance audits and risk assessments.

d) Develop and maintain compliance documentation and records.

3) Advanced Threat Protection:

a) Configure and manage Microsoft Defender for Office 365.

b) Implement Advanced Threat Protection (ATP) policies to detect and mitigate threats.

c) Monitor threat analytics and respond to security incidents.

d) Conduct regular security assessments and vulnerability scans.

4) Conditional Access and Identity Protection:

a) Implement and manage conditional access policies in Azure AD.

b) Configure identity protection policies to safeguard user accounts.

c) Monitor access patterns and detect suspicious activities.

d) Ensure multi‐factor authentication (MFA) is enforced.

5) Data Encryption and Information Protection:

a) Configure and manage data encryption policies.

b) Implement Azure Information Protection (AIP) for data classification and labeling.

c) Ensure data protection policies are applied to sensitive information.

d) Monitor and report on data protection compliance.

6) eDiscovery and Legal Hold Management:

a) Implement and manage eDiscovery and legal hold processes.

b) Ensure that data required for legal proceedings is preserved.

c) Conduct regular audits of eDiscovery and legal hold configurations.

d) Provide training and support for eDiscovery users.

7) Security Monitoring and Reporting:

a) Monitor the security health of the M365 environment using Microsoft 365 Security Center.

b) Generate security reports and provide insights for improvement.

c) Utilize security information and event management (SIEM) tools.

d) Identify and address security incidents promptly.

8) Automation and Scripting:

a) Develop and maintain PowerShell scripts to automate security and compliance tasks.

b) Implement automated workflows using Power Automate.

c) Create automated solutions for compliance reporting and monitoring.

d) Maintain and update existing automation scripts.

9) User Training and Awareness:

a) Develop and deliver security training programs for end‐users.

b) Promote security awareness and best practices across the organization.

c) Provide guidance on secure use of M365 tools.

d) Conduct regular security awareness campaigns.

10) Continuous Improvement:

a) Stay up‐to‐date with the latest M365 security and compliance features.

b) Continuously improve security and compliance processes.

c) Participate in security and compliance forums and training.

d) Propose and implement new security measures and enhancements.

The contractor will be part of a team providing Technical Level 2 and 3 support, ensuring the secure, available, managed and compliant delivery of Public Cloud Services to NATO and its Strategic Commands.

The contractor will work primarily remotely, providing services during Core working hours of the Cloud Operations team (Brussels / BEL).

The measurement of execution for this work is sprints, with each sprint planned for a duration of 1 week

4 DELIVERABLES AND PAYMENT MILESTONES

The payment shall be dependent upon successful acceptance of the Delivery Acceptance Sheet (DAS) – (Annex B) including the EBA Receipt number

Invoices shall be accompanied with a Delivery Acceptance Sheet (Annex B) signed by the Contractor and project authority.

The following deliverables are expected from the work on this statement of work:

4.1 2025 BASE: 01 January 2025 to 31 December 2025

Deliverable 01: 46 sprints

Payment Milestones: Upon completion of each fourth sprint and at the end of the work.

4.2 2026 OPTION: 01 January 2026 to 31 December 2026

Deliverable 01: Up to 46 sprints

Payment Milestones: Upon completion of each fourth sprint and at the end of the work

4.3 2027 OPTION: 01 January 2027 to 31 December 2027

Deliverable 01: Up to 46 sprints

Payment Milestones: Upon completion of each fourth sprint and at the end of the work

4.4 The Purchaser (NCIA) reserves the right to exercise a number of options of one or more sprints based on the same deliverables, at a later time, depending on the project priorities and requirements, at the following cost: for base year (2025) at the same cost, for outer years (2026 and 2027) the Price Adjustment Formula will be applied in accordance with paragraph 6.5 of the Framework Contract Special Provisions

5 COORDINATION AND REPORTING

The contractor shall participate in daily status update meetings, activity planning and other meetings as instructed, via electronic means using Conference Call capabilities, according to the Operation Managers / Team Leaders instructions.

For each sprint to be considered as complete and payable, the contractor must report the outcome of his/her work during the sprint, first verbally during the retrospective meeting and then in written within three (3) days after the sprint’s end date. The format of this report shall be a short email to the NCIA Point of Contact mentioning briefly the work held and the development achievements during the sprint.

6 SCHEDULE

This task order will be active immediately after signing of the contract by both parties

The BASE period of performance is as soon as possible but not later than 01st January 2025 and will end no later than 31st December 2025.

If the 2026 option is exercised, the period of performance is 01 st January 2026 to 31st December 2026.

If the 2027 option is exercised, the period of performance is 01 st January 2027 to 31st December 2027

7 CONSTRAINTS

All the deliverables provided under this statement of work will be based on NCI Agency templates or agreed with the project point of contact.

All code, scripts, documentation, etc. will be stored under configuration management and/or in the provided NCI Agency tools.

8 SECURITY

The duties of the consultants require a valid NATO SECRET security clearance.

All the deliverables of this project will be considered NATO UNCLASSIFIED, while access to networks exceeding this classification level is required.

With this role being of technical nature providing administrative support, a security clearance at

the NATO Secret level is required prior to the start of the engagement.

9 PRACTICAL ARRANGEMENTS

The contractor will be required to work primarily remote as part of this engagement. The Cloud Operations Team is located in BRUSSELS / BEL and THE HAGUE / NLD, with working hours to be adjusted accordingly.

The contractor will be required to work within a NATO country, following the rules and regulations applicable for the operations of NATO CIS.

The contractor may be required to travel, not exceeding 1 week per month, to other NCI Agency locations as part of his role. The locations applicable for this engagement are limited to BRUSSELS / BEL and THE HAGUE / NLD. Travel expenses will be reimbursed to the individual directly (outside this contract) under NATO rules.

This individual hired for this position will be part of the NCIA Cloud Operations Team.

• The duties of the consultants require a valid NATO SECRET security clearance.

10 QUALIFICATIONS

The consultancy support for this work requires an experienced Cloud Engineer (Hybrid), Security and Compliance Specialist with the following qualifications:

1) Microsoft 365 Security Features:

• Advanced knowledge of Microsoft 365 security features and configurations.
• Experience with Microsoft Defender for Office 365 and ATP policies.
• Proficiency in configuring and managing conditional access and identity protection.
• Knowledge of data encryption and Azure Information Protection (AIP).

2) Compliance Management:

• Strong understanding of regulatory compliance requirements (e.g., GDPR, HIPAA).
• Experience with data loss prevention (DLP) policies and compliance audits.
• Proficiency in conducting risk assessments and developing compliance documentation.
• Knowledge of eDiscovery and legal hold management.

3) PowerShell Scripting:

• Proficient in writing and executing PowerShell scripts for security and compliance tasks.
• Ability to develop and maintain scripts for automation.
• Experience with automating compliance reporting and monitoring.
• Knowledge of script debugging and error handling.

4) Security Monitoring and Reporting:

• Proficient in using Microsoft 365 Security Center and SIEM tools.
• Ability to generate security reports and provide insights.
• Experience with monitoring and responding to security incidents.
• Knowledge of security information and event management (SIEM) best practices.

5) Advanced Threat Protection:

• Expertise in configuring and managing ATP policies.
• Experience with threat detection and mitigation.
• Proficiency in conducting security assessments and vulnerability scans.
• Ability to respond to and mitigate security incidents.

6) Conditional Access and Identity Protection:

• Advanced knowledge of conditional access policies in Azure AD.
• Experience with configuring and managing identity protection policies.
• Proficiency in enforcing multi‐factor authentication (MFA).
• Knowledge of monitoring access patterns and detecting suspicious activities.

7) Data Encryption and Information Protection:

• Skilled in configuring and managing data encryption policies.
• Experience with Azure Information Protection (AIP).
• Ability to apply data protection policies to sensitive information.
• Knowledge of monitoring and reporting on data protection compliance.

8) eDiscovery and Legal Hold Management:

• Proficient in implementing and managing eDiscovery and legal hold processes.
• Experience with auditing eDiscovery and legal hold configurations.
• Knowledge of data preservation for legal proceedings.
• Ability to provide training and support for eDiscovery users.

9) User Training and Awareness:

• Experience promoting security awareness and best practices.
• Proficiency in providing guidance on secure use of M365 tools.

10) Continuous Improvement:

• Commitment to staying current with M365 security and compliance features.
• Proactive in implementing new security measures and enhancements.
• Participation in security and compliance forums and training.
• Ability to propose and implement continuous improvement initiatives.

11) Organizational Skills:

• Strong organizational skills to manage multiple tasks and priorities effectively.
• Attention to detail in managing M365 environment and the Microsoft Intune Platform.

12) Others:

• The candidate has strong customer relationship skills, including negotiating complex and sensitive situations under pressure.
• Full proficiency in the English language. French language proficiency is of advantage.
• The candidate must have the nationality of one of the NATO nations.
• The candidate must possess a NATO Secret Security Clearance or national equivalent.

This role is critical for maintaining efficient IT support operations and ensuring users receive timely and effective assistance with their devices and Microsoft 365 services. As a Level 2/3 specialist, you will handle complex security and compliance issues, support advanced configurations, and play a key role in strategic planning and implementation of security solutions.  If you are a motivated technician with strong problem‐solving skills, full proficiency in English, and a passion for security and compliance, we invite you to apply and join our dynamic team.

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Job Description

Crowell & Moring LLP is an international law firm with offices in the United States, Europe, MENA, and Asia that represents clients in litigation and arbitration, regulatory and policy, and transactional and corporate matters. The firm is internationally recognized for its representation of Fortune 500 companies in high-stakes litigation and government-facing matters, as well as its ongoing commitment to pro bono service and diversity, equity, and inclusion.

The Systems Administrator is responsible for a broad range of tasks, including configuration, maintenance, troubleshooting, and training, to ensure the firm's cloud services, infrastructure hardware, security posture and software remain resilient. This position provides timely response to escalated incidents and service requests related to Systems Engineering responsibilities and assists with projects as needed.

Job Responsibilities

• Infrastructure Management: Perform technical and operational support for the firm’s infrastructure hardware and software inventory.
• Cloud Management: Provide support for cloud-based solutions including IaaS and SaaS platforms, with a major focus on Microsoft 365 and Azure services.
• User Support: Answer, evaluate, and prioritize incoming telephone, e-mail, chat, and in-person requests for assistance from users experiencing problems with hardware, software, networking, and other computer-related technologies.
• Account and Policy Management: Manage various aspects of Group Policy Objects (GPOs), User Accounts, and Distribution Lists.
• Patching and Updates: Actively plan, coordinate, and execute software and operating system patching to the firm’s server environment.
• Collaboration: Collaborate with other IT staff professionals on day-to-day tasks and special projects.
• Monitoring: Monitor and administer the firm’s infrastructure monitoring tools to ensure the overall health of the environment.
• Problem Resolution: Troubleshoot and deduce resolve end-user and systems problems.
• Escalation: Notify Systems Engineers and Manager of unresolved issues or problems with any network maintenance task.
• Documentation: Maintain accurate and detailed documentation of system configurations, procedures, and troubleshooting steps.

Qualifications

Knowledge, Skills and Abilities

Technical Proficiency:

• Strong knowledge and troubleshooting experience with various types of endpoints, including hardware, network, operating systems, and software.
• Strong knowledge working with Microsoft 365 and Azure Services.
• Strong knowledge of administering Windows Sever and Exchange/Exchange online in a hybrid environment.
• Strong knowledge of Windows Active Directory, EntraID, Fileshares, DNS and DHCP.
• Intermediate knowledge of patch management and software deployment with tools such as Intune, or Microsoft SCCM.
• Intermediate knowledge of virtualization technologies such as VMware vSphere.
• Intermediate knowledge of virtual desktop technologies such as Citrix or AVD.
• Basic knowledge of utilizing Infrastructure as Code (IAC) such as BICEP.
• Basic knowledge of Azure Arc and Azure Site Recovery (ASR).
• Basic knowledge of Voice technologies including, VOIP, SIP and PSTN.
• Basic knowledge of ITIL Foundations and it’s practical application.
• Working experience with using an ITSM tool such as ServiceNow or RemedyForce to manage tickets.

User Account Management:

• Ability to create and maintain user accounts, computer objects, distribution lists and provide escalated customer support.

Interpersonal Skills:

• Time Management: Demonstrated ability to manage time effectively, prioritize tasks, and meet deadlines in a fast-paced environment ensuring that all responsibilities are completed accurately and on time.
• Drive: Strong motivation for continuous learning and professional development, with a clear focus on career progression and achieving personal and organizational goals.

Communication Skills:

• Demonstrated ability to communicate clearly and effectively, both orally and in writing with attorneys, staff, vendors, and the public.
• Ability to communicate technical concepts to non-technical users.

Problem-Solving:

• Ability to apply technical knowledge or guidance, analyze and interpret data from several sources, solve problems by applying precedent or extrapolating from previous experience.

Documentation:

• Ability to document in a technical format.

Team Collaboration:

• Demonstrated ability to work effectively individually and with others in a cooperative, enthusiastic, and friendly manner to accomplish position functions and participate in team efforts.

Adaptability:

• Ability to adapt to changing priorities and maintain a productive and committed work effort, meeting deadlines and managing workload.

Education

• The position requires a bachelor's degree, preferably in Computer Science/MIS or equivalent certification from an accredited technical training school. Equivalent training and experience may substitute for education.

Experience

• Minimum of 3 years of increasingly responsible, directly related experience during which knowledge, skills, and abilities applicable to the position were demonstrated.

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Job Description

CE Technical – (2 to 8 Years of experience) :

• • Drive Dynamics CE implementations through all project phases, including discovery, definition, build, test, and deploy.
  • Effectively manage associated issues and risks and ensure on-time and on-budget implementation delivery that meets clients' needs and requirements.
  • Lead data-centric discussions with the client through discovery meetings.
  • Design and lead the system architecture process, in partnership with the Development Team, to create, define specifications for and implement customizations for any custom code or data migration requirements.
  • Conduct end-user training and create and maintain knowledge transfer documentation.
  • Develop and continue to refine CE implementation standards and tools.
  • Present tailored demonstrations of the technology solution
  • Evaluate various data issues and analytical needs
  • Strong Dynamics/Power Platform Knowledge
  • Knowledge on Dynamics Sales, Customer Service, Field Service and Project Service.
  • Strong knowledge of ASP.NET/.NET Core, JavaScript, CRM 365 SDK, HTML/CSS
  • Ability to generate Technical Specifications based on functional specifications.
  • Strong understanding of Power Platform Architecture and Various Integration Mechanism
  • Enhance/ Customize Dynamics CRM for based on customer requirements.
  • Develop Modern Web Applications integrated with the Power Platform using ASP.NET, AngularJS, Web API.
  • Setup Custom Code Repository for Team Member
  • Setup DevOps Pipeline for Solution Migration
  • Design and Document Integration, Data Migration , ALM Strategy
  • Ensure Code coverage and unit tests for every component or task.
  • Ensure that code is testable and is tested.
  • Execute unit testing for the new functionality developed.

• • Microsoft Dynamics 365 CE development skills :
• • • Configurations/customization
    • C#, WEBAPI, MVC, .NET
    • Complex Plug-ins
    • Complex Custom Workflows
    • Actions
    • JavaScript
    • JSON
    • JQuery
    • Azure tools

Qualifications

• Qualifications : 
  • Strong CE industry and product knowledge
  • 3 or more years designing and delivering D365 solutions with various integration strategies.
  • 5 or more years implementing Dynamics/Power Platform Solutions
  • Excellent presentation, communication, leadership and client development skills to effectively present information to C-level management, public groups and/or board of directors
  • Excellent organizational and multi-tasking skills, attention to quality, self-motivation and a strong desire to succeed
  • Ability to work in a fast paced environment driven by agile methodologies – SPRINT with daily SCRUM.
  • Strong Microsoft Dynamics CRM technical knowledge like Plugin, PCF, PowerApps Portal, Custom Action, Web Resource, DevOps Integration, Power Automate
  • Strong Knowledge in Power Platform
  • Strong OOP Skills and a very good understanding of the .NET framework, Web Applications, Web Servers, CSS
  • Knowledge on Power BI, Azure Development, and ADF would be advantageous.
  • Certification on PL 200/ PL 400 is a plus
  • Certification on MB 600 is added advantage
  • Good communication skills.

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Job Description

This role delivers technical solutions and support to customers allowing them to maximize their investment in Microsoft cloud technology. The ideal candidates will have experience leading in a customer-facing consulting role and proven success in implementing and supporting Microsoft on-prem and cloud-based solutions.

What we expect from you

Professional Experience

(‘General Requirements’ experience required, plus at least one additional ‘Focus Area’)

Cloud Solutions Architect: General Requirements

5+ years of experience in customer-facing, IT consulting rolesstrongly preferred.

Focus Area: On Prem Infrastructure

• Experience with implementing, managing, and maintaining On Prem Active directory services.
• Experience with Windows Servers and Windows Components like DNS, File Servers, DFS, Certificate Authority, DHCP, NPS and IIS, Domain Trusts, Sites and Services, etc.
• Basic SQL Server knowledge is good to have.
• Familiarity with Virtualization concepts and hands on experience with platforms like Hyper V, VMWare, etc.
• Expert knowledge of on-Premises networking concepts and network topologies.
• Experience with managing and assigning GPOs.
• Experience with Windows Desktop deployment management & troubleshooting.

Focus Area: Microsoft 365

5 years’ experience in working with Microsoft 365 workstreams as part of primary responsibilities.

Technical skills:

• Deep expertise and familiarity with the M365 suite including but not limited to Exchange Online, SharePoint Online, Teams, OneDrive for Business and related services.
• Knowledge of Microsoft 365 licensing
• Hands on experience with implementation or management of Entra ID (Azure AD), MFA and Conditional Access Policies.
• Strong understanding of different authentication protocols like SAML, OAuth, etc.
• Experience with Microsoft Endpoint Manager (Intune)
• Skilled at developing advanced PowerShell scripts and automation solutions to streamline administrative tasks and enhance operational efficiency.
• Experience delivering solutions with Microsoft Security including but not limited to the Microsoft Defender Suite, Cloud App Security, Information Protection,
• Deep understanding of Microsoft Governance and Compliance tools like Microsoft Purview, Microsoft Priva, DLP policies, etc.
• Teams Voice experience is nice to have.

Other Skills & Responsibilities:

• Prior consulting and advisory experience with clients
• Technical troubleshooting skills.
•  

Certifications in any of the following would be nice to have (not mandatory):

• Microsoft Certified:Enterprise Administrator Expert (MS102)
• Microsoft Certified: Security, Compliance, and Identity Fundamentals (SC900)
• Microsoft 365 Certified: Teams Administrator Associate (MS700)

Qualifications

Education & Certifications

Bachelor’s Degree Preferred

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Job Description

As a Hitachi Solutions D365 F&O Technical Architect  you will be responsible for:

• Participating in the initial phase of client projects leading technical workshops and providing design guidance in areas such as extensions/modifications, data conversion, environment provisioning and application integration.
   
• Works with the customer and end users to define technical requirements.
   
• Leads Technical workshops and design sessions with the Customer and other ISV vendors.
   
• Ensures that the technical requirements tie back to the established customer requirements and performance goals and that the technical direction is consistent with the client's long-term strategy.
   
• Fully understands the capabilities and limitations of the technical environments of the applications used by the enterprise.
   
• Makes sure the proposed gap resolutions fit in the overall architecture and business logic of Dynamics Ax and its modules.
   
• Aligns the RICEW (Reports, Interfaces, Conversion/Data Migration, Extensions) customization requests with each other. 
   
•  Performs the technical design for all RICEW components.

• Reviews technical architecture deliverables throughout development to ensure quality and requirements traceability.

• Has overall technical responsibility for the technical aspects of the project environments until system handover.

• Ensures that internal development guidelines are understood and applied by the development team.

• Identifies and communicates any cross-area or cross-release issues that affect other project areas.

• Ensures adherence to all quality management plans and standards by participating in quality management reviews.

• Validates the design with the stakeholders to ensure that the design satisfies the requirements.

• Ensures security practices are used and applied throughout the engagement’s lifecycle.

• Contribute to the development of Hitachi intellectual property and Packaged Services initiatives.

• Have a deep understanding of the D365 F&O technology stack and the peripheral technologies that can be leveraged including, but not limited to, Azure, Azure SQL, Power BI, Common Data Service, Power Apps, Azure Logic Apps, Azure Machine Learning, etc.

• Proven record of delivering business value by leveraging technology and an ability to communicate strategic technical concepts at an executive level and be a trusted voice at the decision-making table.

The successful candidate will be a self-motivated individual, who can work under dynamic conditions and within deadlines.  

Qualifications

• 5+ years of ERP technical implementation (AX 2009, AX 2012) and integration experience working with Enterprise clients.
   
• 1+ years of experience with Microsoft Dynamics 365 for Finance and Operations (Implementation and Consulting) with Enterprise clients and at least 3+ years of experience with Dynamics AX 2012.
   
• Minimum of two full lifecycle ERP implementations leading a technical workstream such as integration, data conversion or extension development.
   
• Good understanding of LCS (Life Cycle Services) and Azure DevOps.
   
• Experience in other technologies such as SQL, PowerBI along with good knowledge C# and the .Net framework. 
   
• Knowledge of end to end D365FO implementation.
   
• Experience with D365FO interfacing and integration.
   
• Knowledge in gathering technical requirements.
   
• Demonstrated experience with Microsoft Dynamics AX 2012 and Dynamics 365 for Finance and Operations in the following technical areas:
  • Data Management Framework (aka DIXF).
  • PowerApps, LogicApps, Common Data Service and other Azure Services including Azure Functions, Azure Blob and Table Storage, Azure Event Grid, Azure Service Bus, Azure API Management.
  • Understanding of Synchronous and Asynchronous integration patterns.
  • Extension approach to customization versus overlayering.
  • Role-based security design and customization.
  • Extensible Data Security.
  • Report development and Power BI.
  • Code build and deployment via Visual Studio Team Services and LifeCycle Services.
  • Understanding of Azure Licensing and Costing is a Plus.
     
• Excellent written and verbal communication skills.
   
• Good understanding of functional capabilities of D365FO:
  • Financials
  • Project Management and Accounting
  • Manufacturing

Your Background Likely Includes:

• Expertise in providing development solutions in a D365O environment.
   
• Experience with D365O in a Development role.
   
• Experience of at least two large scale ERP implementations.
   
• Adept at Business Requirement Analysis with a focus on reducing development effort.
   
•  Pre-sales experience is a plus.
   
• Excellent presentation and demonstration skills.
   
• Business process mapping, modelling and documentation knowledge;
   
• Participation/Interest in evaluating latest preview releases from Microsoft including Dual Write, RSAT.
   
• Bachelor's Degree, preferably in Computer Science, Information Systems, or related field.

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Job Description

Location: NORTH CENTRAL USA

As a Director of Business Development, you will be responsible to grow your market by participating in all phases of the sales life cycle. This role will focus on growing sales opportunities for the Microsoft Data Services Platform including on-prem and Cloud based offerings, data science, advanced analytics, and application development focusing on the Microsoft SMC Market.  
The successful candidate will be a self-motivated individual, who can work under dynamic conditions and can foster productive relationships with a diverse customer and partner group (primarily Microsoft customer facing teams). You will focus on:

• Developing and managing sales cycles from lead capture to sales closure.
• Making cold calls when appropriate, performing account-based marketing activities and following-up on leads generated from marketing and networking.
• Developing strategic account and opportunity plans.
• Collaborating with pre-sales engineers and leadership throughout the sales cycle and leading all sales efforts and managing communication throughout the entire process effectively during the sales cycle and demonstrating leadership throughout.
• Develop and manage relationships with the Microsoft customer facing teams to collaborate and sell jointly into accounts.
• Support all marketing team activities, including the communication of and participation in webinars, and in-person events.
• Build and maintain relationships at the CIO level.
   

Qualifications

• Post-secondary degree/diploma in Business, Computer Science or a related discipline or work experience equivalent.
• 5 years’ experience in selling strategic technology business applications and solutions.
• Prior successful sales experience selling technical services that leverage both on-prem and Cloud based technologies.
• Preference for candidates that have sold services on the Microsoft technology stack including, Azure, SQL, Machine Learning, IoT, Power BI and Application Development.
• Strong and established Microsoft customer facing team relationships a plus strong written and presentation communication skills.
• Experience working with third-party vendors .
• Ability to thrive in a dynamic and entrepreneurial environment and to work with a team.

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Job Description

Responsibilities

• Engage in Dynamics CRM implementations, nurturing the project through all phases from discovery and planning to deployment, ensuring a smooth and inclusive journey for all stakeholders.
• Serve as a beacon of CRM/CE knowledge, offering insights and guidance to customers and team members, ensuring solutions are tailored to meet client aspirations and needs effectively.
• Play an active role in uncovering clients' sales, marketing, and customer service needs through empathetic discovery meetings, ensuring a deep understanding of their requirements.
• Guide and facilitate the design process for key modules, collaborating closely with the Development Team to craft, detail specifications for, and implement customizations. This includes nurturing any custom code or data migration requirements with a focus on utilizing SQL Server Reporting Services.
• Conduct end-user training sessions with a nurturing approach, fostering learning and competency. Create and maintain comprehensive knowledge transfer documentation to empower clients and ensure sustained success.
• Innovate and continuously enhance CRM implementation standards and tools, ensuring they are not only effective but also intuitive and user-friendly.
• Present tailored demonstrations of the technology solution, ensuring they resonate on a personal level and clearly illustrate the value and relevance to the client's unique context.
• Perform all responsibilities in a manner that reflects and upholds the core values and strengths of the organization, fostering trust and respect within the team and with clients.

Qualifications

• Possess a deep understanding and expertise in CRM industry practices and products, nurturing client relationships with this knowledge.
• 3 to 5 years of experience, or involvement in 3+ CRM projects, such as Microsoft CRM, Salesforce, Saleslogix, Onyx, etc., with a requirement of 4+ years or 5+ projects for a Senior CRM Consultant role.
• Have a good grasp of relational database concepts, fostering the ability to manage and interpret complex information effectively.
• Exhibit excellent presentation and communication abilities, leading discussions and information sessions with clarity and confidence.
• Demonstrate exceptional organizational and multitasking talents, coupled with a keen eye for quality, self-motivation, and a heartfelt drive for professional excellence.
• Be open to domestic and international travel, as necessary, up to 50%, with the understanding that "some" travel will be essential.
• Microsoft CRM Application certification would be a valuable asset.
• Experience with Microsoft SharePoint and Business Intelligence is considered advantageous.
• Bilingual English/Spanish

Preferred Qualifications:

• Bachelor's Degree in Computer Science, Computer Information Systems, Computer Engineering, or a related field is preferred, underscoring a strong theoretical and practical foundation.
• Experience with Azure DevOps or similar project management and continuous integration tools.

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Job Description

ARHS Developments is looking for a .NET Software Developer.

Typical tasks will be:

• Development in backend and frontend
• Analysis of the requirements and production of specifications.
• Development and maintenance of applications.
• Implementation of change requests.
• Production of technical documentation
• …

Qualifications

What we expect from you

• A minimum of 3 years of experience in .NET development is mandatory
• Good knowledge of C#, .NET Core, ASP.NET, SOLID & REST
• Good knowledge of modelling tools (e.g. UML)
• Good knowledge of integration and deployment tools
• Good knowledge of Azure, DevOps & Git
• Good knowledge of Angular, React, Blazor or Vue.js
• Ability to cope with fast changing technologies used in application developments.
• Capability of integration in an international/multicultural environment and experience in team working.
• Knowledge of the existing IT Security frameworks and tools for the development and maintenance of applications.
• To be a team player, customer-, solution- and improvement-minded
• Ability to communicate in English and Dutch or French
• Ability to work independently in an Agile team
• Pro-active and can-do attitude

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Job Description

We are looking for a highly skilled Solution Architect specializing in data migration to join our team for a nearshoring opportunity with a leading telco in Sweden. The ideal candidate will have extensive experience in designing and implementing data migration solutions, with a strong understanding of architectural principles, database technologies, and cloud platforms.

Responsibilities:

1. Lead the design and architecture of the data migration solution, considering scalability, performance, security, and compliance requirements.

2. Collaborate with stakeholders to gather requirements, define project scope, and develop architectural blueprints and technical design documentation.

3. Evaluate existing systems and data sources to assess compatibility, data quality, and readiness for migration.

4. Define migration patterns and best practices for handling different types of data, ensuring accuracy and efficiency.

5. Provide guidance on technology selection, tooling, and automation to streamline the migration process.

6. Conduct performance testing, validation, and optimization of migration workflows to ensure data integrity.

7. Stay updated on industry trends and best practices in data migration, database management, and cloud computing.

7. Work closely with Data Engineers, Developers, and other cross-functional teams to implement migration solutions and resolve technical challenges.

8. Provide guidance and recommendations on technology selection, tooling, and automation to streamline the migration process and minimize downtime.

9. Conduct performance testing, validation, and optimization of migration workflows to ensure data integrity and minimize disruption to business operations.

10. Stay updated on industry trends, emerging technologies, and best practices in data migration, database management, and cloud computing.

Qualifications

Bachelor's degree in Computer Science, Information Technology, or related field.

Proven experience as a Solution Architect, specializing in data migration.

Deep understanding of database technologies, data integration patterns, and ETL tools.

Experience with cloud platforms such as AWS, Azure, or Google Cloud Platform.

Strong analytical, communication, and leadership skills.

Excellent communication and presentation skills, with the ability to articulate complex technical concepts to both technical and non-technical stakeholders.

Leadership abilities, with experience in leading cross-functional teams, facilitating workshops, and driving consensus on technical decisions.

Experience with Agile methodologies and DevOps practices, including continuous integration, automated testing, and deployment pipelines.

Knowledge of data governance, security, and compliance standards, with a focus on ensuring data privacy and regulatory compliance throughout the migration process.

Ability to work independently and collaboratively in a fast-paced environment, with a strong sense of accountability and commitment to delivering high-quality solutions.

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Job Description

In our Salesforce development team, testing is currently performed manually. We are looking for experienced Senior Quality Engineers to establish a robust test automation framework that aligns with existing practices in our Azure development teams while considering the unique aspects of Salesforce. The role will involve initiating the automation of key parts of the application and, once established, scaling the team by onboarding junior Quality Engineers to accelerate the development of automated testing.

Responsibilities

• Collaborate with delivery, functional and quality engineering teams to define test scope for user stories, bug fixes, and features.

• Develop and execute both manual and automated test cases.

• Ensure thorough test coverage, especially for Salesforce-specific functionalities, and perform integration testing across modules.

• Maintain and improve test automation frameworks, focusing on scalability and reducing manual effort.

• Design, develop, and maintain automated test scripts utilizing our existing solutions, such as the test frameworks in C#, HTTP Client (for backend testing), Selenium WebDriver (for UI testing), and ADS, to improve collaboration between the SF and TPS teams. 

• Automate testing for Salesforce-specific services and components, integrating tests into CI/CD pipelines.

• Perform manual testing when needed, particularly for complex or new features.

• Identify gaps in the current QA process and suggest improvements to enhance overall testing efficiency.

• Own and deliver quality initiatives, ensuring alignment with team goals and high standards of delivery.

• Lead testing efforts for multi-phase projects spanning multiple sprints, collaborating across teams.

• Work closely with developers and cross-functional partners to clarify testing needs, resolve ambiguities, and align on technical expectations.

• Mentor and guide team members in understanding test automation frameworks and improving test coverage.

• Monitor and report on test progress, quality risks, and key metrics to stakeholders.

• Develop risk mitigation strategies for potential quality issues in Salesforce deployments.

Qualifications

• Experience with Salesforce testing, including Apex, Visualforce, and Lightning components.

• Hands-on experience with test automation tools (e.g., Selenium, Postman) and integration into CI/CD pipelines (e.g. Azure DevOps,GIT).

• Familiarity with Salesforce-specific testing tools (e.g., Provar, TestComplete) is a plus.

• Excellent problem-solving skills and ability to work independently in a fast-paced environment.

• Strong communication and collaboration skills.

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Job Description

As an aide to both the IT Infrastructure and Development teams, you will help support existing systems 24x7 and responsible for administering DB2LUW environments on AIX and LINUX environments. Provide support for High availability systems (HADR), large RDBMS partitioned (DPF) database environments on-prem and Cloud.

Provide support for the product development process following the product roadmap for maintenance and enhancement such that the quality of software deliverables maintains excellent customer relationships and increases the customer base.

You will report to the Database Operations Director.

Responsibilities:

• Support DB2LUW Databases V11.5 and MongoDb environments.
• Support multiple Development, UAT, and Production environments
• Support high availability environments using HADR, Q-Replication, Attunity, or other software.
• Perform database software installs, patching, upgrades, execute utilities, and assist in tablespace management
• Perform change control requests (code deployments)
• Monitor database performance and trouble-shoot log utilization, locking conditions, and poorly performing SQL.
• Participate in SQL access plan analysis
• Monitor and tune DB2 databases (V11.5) and MongoDB
• Handling user requests is a given.
• Participate in on-call 24X7 support of production systems on a rotation basis with other team members
• Ensure high Database availability in collaboration with the team
• Ensure alignment with current IT standards and controls
• Additional responsibilities include providing support for installations, upgrades, and other work as requested

Qualifications

• Bachelor's degree in Computer Science or related field or equivalent.
• 4 years of experience working as a DBA.
• Knowledge supporting DB2LUW databases. HADR and DPF are beneficial.
• Familiarity of large RDBMS systems including DB2LUW partitioned (DPF) database implementations
• Experience in review of Access Plans with the dba team and developers to make recommendations
• Familiarity with multiple data movement utilities
• Working knowledge of any Cloud Environment (AWS, Azure, GCP)
• Understand tablespace types, utilization, and management
• Shell or other scripting skills
• Practical experience monitoring databases with teammates to tune and provide a high availability service
• Knowledge of federated databases is beneficial
• Receptive to change
• Knowledge sharing and creation of knowledge articles
• Teamwork and collaboration soft skills
• Strong strategic process and procedure methodology with attention to maintaining robust audit controls
• Ability to work within different cultural environments
• Ability to work within multi-lingual environments
• Ability to work with the implications of different cultural and business environments across the company

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