We are looking for new backend developers to help assemble new features as part of our IQ Plus roadmap. This gives companies access to a fast and actionable risk management solutions to help meet compliance requirements and implement their sustainability strategy.
In this new role, you will be reporting to the Engineering Manager and your responsibilities will include:
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Our Technology and Platform Services department designs and secures the platform that underpins all of our offerings, achieving scalability and continuous improvement through innovation and collaboration.EcoVadis is currently seeking a motivated Software Engineering Team Leader to join our growing product engineering team. The Software Engineering Team Leader is responsible for the good functioning and performance of the team, from both an individual and collective view. The role will manage and support the team to meet challenging business goals and time frames.
The Software Engineering Team Leader is also responsible for the quality of what the team delivers, and must therefore introduce good practices as necessary, for various aspects of the job. You will collaborate with other engineering managers to ensure that development processes are optimal.
Some of the responsibilities will include, but will not be limited to:
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Our Technology and Platform Services department designs and secures the platform that underpins all of our offerings, achieving scalability and continuous improvement through innovation and collaboration.
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EcoVadis is seeking a Billing Support Associate L1 to join the Finance team. This position is responsible for managing billing and payment inquiries, reviewing and resolving billing discrepancies and processing payments.
This position interacts with internal and external customers on a daily basis and must provide a consistently high level of customer service and ethics.
Core Responsibilities
Required skills
The Billing Support Associate L1 must
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The Senior Customer Care Advocate Advisor is primarily responsible for the coordination of complex cases and customer complaints in collaboration with subject-matter experts in other departments. Managing timely and accurate responses to multichannel internal and external requests related to customer accounts.
Become the first point of contact for customer escalations with proven skills in de-escalation and problem-solving capabilities.
Address customer concerns and de-escalate negative situations on each live channel.
Provide a delightful customer experience for our SEN customer care customers across all channels (phone, email and chat).
Represent the voice of the customer in everything we do, advocating for the customer experience for the frontline team in the organisation.
Responsible for interacting with internal and external customers to evaluate account information, document correspondence and make sound business decisions.
Direct contact with other departments and teams is necessary to fulfil certain tasks within agreed rules of engagement (KPIs).
Achieving optimal business results and team objectives in this position directly affects the financial results produced by Ecovadis.
This position is responsible for providing “Best in Class” service by representing EcoVadis professionally and efficiently when interacting with internal and external customers.
Fluency in English and Mandarin is a must, additional language like Korean would be a plus.
Strong written and verbal communication skills with the ability to multitask.
Knowledge of EcoVadis core business functions, policies and procedures.
Knowledge of Salesforce and Google suite applications.
Knowledge of all the SEN support processes, Help Center business functions, policies, and procedures.
Ability to make sound business decisions based on accurate analysis of information.
Strong problem-solving skills.
Proven experience in Customer Services, complaints handling and dispute resolution.
Detail-oriented with good organisational and prioritisation skills.
Team player with the ability to work in a fast-paced environment.
Self-motivated and able to work with minimal supervision while actively participating in a team environment.
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See more jobs at EcoVadis
Our Technology and Platform Services department designs and secures the platform that underpins all of our offerings, achieving scalability and continuous improvement through innovation and collaboration.
EcoVadis is currently seeking a motivated Technical Lead to join our web applications teams.
As the technical leader of the development team, you’ll be responsible for the architecture, design, and implementation of web-based solutions.
You’ll not only spend time doing hands-on development, but you’ll also define architectures for new projects, perform code reviews, and mentor junior and mid-level developers.
You’ll actively collaborate with geographically dispersed, cross-functional teams to integrate, test, and deliver complex software solutions in a timely fashion.
The ability to self-direct, collaborate with remote team members, and interface with Product Management are key for this role.
Some of the responsibilities will include, but will not be limited to:
Take the ownership over architecture qualities (e.g.: availability, resilience, and scalability) of all solutions you build and deliver. Promote technical excellence within the engineering team via everyday craftsmanship
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Our marketing department cultivates global awareness and understanding of sustainability through expert communication, inspiring all companies to start or accelerate their journey towards continuous improvement in sustainable business practices.
To fuel our global expansion, we are seeking an experienced and energetic marketer to serve as the Field Marketing Senior Associate in the Americas Region.
This role will assist the Americas Field Marketing Manager to design, adapt, and implement field marketing events and campaigns to increase market awareness, generate demand, accelerate the pipeline and grow sales in the Americas.
What you will be doing:
Events and Webinars
Project Management
Communications
As a high-growth business, you may contribute to other projects as the need arises, such as:
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We are looking for a Python developer to join our growing data platform team. We need a skilled software engineer who will help us develop and automate our Data Platform and self-serve data infrastructure. One major role of the Data Platform team is to enable the use of the data products across organisation, making a significant impact on internal teams.
The engineer will work in a dynamic, fast-changing environment with plenty of interaction with other teams.
Responsibilities
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The Senior Customer Care Advocate Advisor is primarily responsible for the coordination of complex cases and customer complaints in collaboration with subject-matter experts in other departments. Managing timely and accurate responses to multichannel internal and external requests related to customer accounts.
Become the first point of contact for customer escalations with proven skills in de-escalation and problem-solving capabilities.
Address customer concerns and de-escalate negative situations on each live channel.
Provide a delightful customer experience for our SEN customer care customers across all channels (phone, email and chat).
Represent the voice of the customer in everything we do, advocating for the customer experience for the frontline team in the organisation.
Responsible for interacting with internal and external customers to evaluate account information, document correspondence and make sound business decisions.
Direct contact with other departments and teams is necessary to fulfil certain tasks within agreed rules of engagement (KPIs).
Achieving optimal business results and team objectives in this position directly affects the financial results produced by Ecovadis.
This position is responsible for providing “Best in Class” service by representing EcoVadis professionally and efficiently when interacting with internal and external customers.
Fluency in English and Korean is a must, additional language would be a plus.
Strong written and verbal communication skills with the ability to multitask.
Knowledge of EcoVadis core business functions, policies and procedures.
Knowledge of Salesforce and Google suite applications.
Knowledge of all the SEN support processes, Help Center business functions, policies, and procedures.
Ability to make sound business decisions based on accurate analysis of information.
Strong problem-solving skills.
Proven experience in Customer Services, complaints handling and dispute resolution.
Detail-oriented with good organisational and prioritisation skills.
Team player with the ability to work in a fast-paced environment.
Self-motivated and able to work with minimal supervision while actively participating in a team environment.
See more jobs at EcoVadis
See more jobs at EcoVadis
We are looking for a Python developer to join our growing data platform team. We need a skilled software engineer who will help us develop and automate our Data Platform and self-serve data infrastructure. One major role of the Data Platform team is to enable the use of the data products across organisation, making a significant impact on internal teams.
The engineer will work in a dynamic, fast-changing environment with plenty of interaction with other teams.
Responsibilities
Drive the development of new data orchestration system, that will encapsulate execution, monitoring and governance of existing data products
Design, build, maintain and manage the data platform components,
Maintain data serving layer, automate processes around data catalog,
Engage in day-to-day Data Engineering activities to discover potentials for automation,
Cross-functional cooperation with data scientists, data engineers, devops, architects, developers, QA and other parties. Collaborate to bring new features and services into production.
Experience in software development and maintenance, preferably in area of data-driven systems,
Solid understanding of design patterns in object-oriented programming,
Solid background in data querying languages (i.e. SQL, SqlAlchemy, PySpark),
Basic understanding of Data Engineering concepts, database design/structures, ETL/ELT design patterns,
Basic experience in unit and integration testing as a part of CI/CD process,
Experience with Git,
Experience with Azure solutions like ADSL, Azure Key Vault, Function Apps, Azure Logs. Background in other cloud services is also welcome,
Proficiency in English,
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As a Category Manager/Business Partner, you will be responsible for overseeing a portfolio of vendors and contracts. You will liaison with different stakeholders to understand and define business needs for acquiring new solutions and maintaining existing ones. Your responsibility will be to develop and execute subsegment category strategies, manage suppliers relationships, and optimize procurement process to achieve proper adoption rate, overlap reduction and cost efficiency.
Responsibilities:
Category strategies development (for main providers);
Close collaboration with business (internal stakeholders) to understand, refine and challenge current as well as future business needs;
Close collaboration with Business stakeholders and finance to orchestrate actions;
Continuously analyzing overall costs -vs- budgets;
Understanding the costs of Services (both at a consumption-unit and a consolidated level) to help determine their business value;
In depth understanding on multiple business models (time and material, sprint base, flat fee, etc);
Create the visibility of the cost per user and/or per department, to help benchmark and identify areas of improvement;
Identify areas of improvement by indicating overlaps, adoption inefficiency, waste spent;
Define and execute corrective action plans;
Manage cross-functional / cross-organizational projects;
Identify, evaluate, and select suppliers that meet business needs and strategy requirements;
Negotiate costs and terms with suppliers;
Drive cost savings initiatives;
Implement best practices and efficient workflows to enhance productivity;
Develop and implement risk mitigation and contingency plans;
Establish and track key performance indicators (KPIs) for the category;
Generate regular reports and provide insights on category performance;
Monitor market, product and price developments and communicate this internally with relevant stakeholders to support growth and profitability;
Ensure that procurement practices within the category adhere to organizations' compliance and sustainability standards.
A minimum of 5 years experience within a similar role in the engineering (software development)/SaaS sector preferably;
Proven experience in category management;
Knowledge of market trends and best practices;
Highly organized with excellent analytical skills;
Excellent communication and interpersonal skills;
Fluent knowledge of English, spoken and written;
Strong negotiation and contract management skills;
Agile and ability to work in an international, fast-changing environment.
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We are looking for a Python developer to join our growing data platform team. We need a skilled software engineer who will help us develop and automate our Data Platform and self-serve data infrastructure. One major role of the Data Platform team is to enable the use of the data products across organisation, making a significant impact on internal teams.
The engineer will work in a dynamic, fast-changing environment with plenty of interaction with other teams.
Responsibilities
Drive the development of new data orchestration system, that will encapsulate execution, monitoring and governance of existing data products
Design, build, maintain and manage the data platform components,
Maintain data serving layer, automate processes around data catalog,
Engage in day-to-day Data Engineering activities to discover potentials for automation,
Cross-functional cooperation with data scientists, data engineers, devops, architects, developers, QA and other parties. Collaborate to bring new features and services into production.
Experience in software development and maintenance, preferably in area of data-driven systems,
Solid understanding of design patterns in object-oriented programming,
Solid background in data querying languages (i.e. SQL, SqlAlchemy, PySpark),
Basic understanding of Data Engineering concepts, database design/structures, ETL/ELT design patterns,
Basic experience in unit and integration testing as a part of CI/CD process,
Experience with Git,
Experience with Azure solutions like ADSL, Azure Key Vault, Function Apps, Azure Logs. Background in other cloud services is also welcome,
Proficiency in English,
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We are looking for a highly motivated Machine Learning (ML) Engineer to join our growing AI Center of Excellence, responsible for using machine learning to drive innovation across the organization. We welcome applications from Spain (office: Barcelona) with an option of remote work. Join us!
Your global responsibilities will include (but will not be limited to):
Leverage data to solve business problems of various business units at EcoVadis
Design, develop and maintain scalable ML systems
Ensure ML lifecycle monitoring by applying the best practices in MLOps and green IT
Engage in building ML engineering infrastructure and systems to orchestrate batch and streaming pipelines, and leverage Infrastructure as Code (IaC) to manage and provision infrastructure
Partner with scientists and engineers to make ML models accessible to end-users and downstream processes
Build and enhance feature stores
Leverage Python, MLflow, Azure stack (e.g., Azure cloud, Azure ML, Azure Data Factory) and Databricks to deliver end-to-end solutions
You have an outgoing personality along with an exceptional level of drive and a desire to pursue a career in an international and dynamic environment. You also possess excellent verbal and written communication, critical thinking and analytical skills.
M.S. Degree in Computer Science, Mathematics, Engineering, or a related technical discipline
Demonstrable experience in designing ML systems and integrating those into business applications
Excellent knowledge of Python, other languages are a plus
Deep knowledge of machine learning lifecycle, principles, and tooling
Experience in cloud technology, preferably Azure and its ecosystem (e.g., Azure Data Factory, Azure Bicep)
Solid understanding of software engineering best practices across the development lifecycle, including agile methodologies, coding standards, code reviews, source management, build processes, testing, and operations
Experience in Linux OS and scripting
Knowledge of data management fundamentals and data storage principles
Experience of cross-functional collaboration in the development of ML products and services (e.g., Engineers, Product Managers) is a plus
Familiarity with (non) relational databases
Bonus
Contribution to open-source libraries is a plus
Knowledge of other languages, ecosystems, and CI/CD tools, experience with docker and container orchestration
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Our IT Security team is seeking an IT Security Associate to coordinate and support security operations practices in our company, and bring forth security expertise in a fast-growing team. You will be the main point of contact for the alignment and provide hands-on collaboration in all areas of IT Security, ensuring that we deliver an outstanding service to our internal and external customers and stakeholders.
As the IT Security Associate, you will become the main point of contact and coordinator for the remediation of any improvement areas, as well as the ‘face’ of our team towards our Sales and Customer Solutions’ teams. Also, your knowledge and willingness to learn on new security trends and technologies will be of great value to our company, while identifying efficiency and automation opportunities.
This role, reporting directly to the IT Security Director, will include the following responsibilities:
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EcoVadis is currently seeking for a skilled Front-End Developer (React+Redux) to join one of our web applications team.
As the key web development specialist within the team, you’ll be responsible for the scaffolding, design and implementation of modern JavaScript-based in-browser applications for both Internet & intranet.
You’ll not only spend time doing hands-on development, but you’ll also collaborate in envisioning for new front-end projects, perform peer code reviews, and mentor junior developers.
You’ll actively collaborate with geographically-dispersed, cross-functional teams to define & maintain APIs, test and deliver complex end-to-end software solutions in a timely fashion.
The ability to effectively collaborate with remote team members and interface with Product Management (of non-technical background) are key for this role.
Some of the responsibilities will include, but will not be limited to:
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Our IT Security team is looking for a SOC Security Specialist to assist and support within a fast-growing company. You will be responsible for the correct alignment of our security needs within the security operations services, ensuring the harmonization with business strategic goals.
As the SOC Security Specialist, you will become the main point of contact and technical coordinator for Technical Crisis Response, helping with the definition and maintenance of our plans and procedures. Also, your knowledge and willingness to learn on new security trends and technologies will be of great value to our company, while identifying efficiency and automation opportunities.
This role, reporting directly to the IT Security Director, will include the following responsibilities:
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We're seeking a Cloud Platform Engineer with Azure knowledge to join our team. As a part of our team, you'll be responsible for designing and implementing our cloud infrastructure. You'll also work closely with our developers to ensure our applications run smoothly in the cloud.
If you're passionate about cloud computing and have a strong understanding of Azure and some DevOps experience, we want to hear from you!
In your job, you will:
Has some experience with or willing to learn:
Apply if you:
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Our Technology and Platform Services department designs and secures the platform that underpins all of our offerings, achieving scalability and continuous improvement through innovation and collaboration.
Requirements:
Within a regular sprint, this person should:
Perfect candidate:
We're looking for a person with basic automation experience and a strong team player. The person would become one of two testers in the team, responsible for manual testing of the scope and maintenance of the Automated Suites.
Nice to have:
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