Overview

ABOUT THE ROLE

As we evolve to build a world class platform we are looking for highly skilled and motivated engineers to join our team. The role is half Cloud Service architecture, half expert mastery of e-commerce business logic; it's a unique opportunity to design the next generation of Instacart's foundational platform and help drive our exponential growth. You'll ensure millions of orders, millions of credit card transactions, and tens of millions of line-item invoice calculations are completed reliably, scalably, and touch-free daily.

ABOUT THE TEAM

Our Platform team plays a pivotal role in driving innovation and scalability within Instacart's core e-commerce capabilities, including pricing, discounting, orders, invoicing, and loyalty. By focusing on shared services and infrastructure, the team accelerates value creation for multiple product and feature teams. We recognize the significance of building robust foundations that enable efficient scaling to new business lines and use cases. Joining our team means being at the forefront of shaping the future of online grocery shopping, where your contributions will directly impact millions of customers and partners worldwide.

ABOUT THE JOB

• We work in small teams with significant ownership and autonomy over your project
• You’ll be working across teams, solving big problems at an organizational level that changes how Instacart operates
• Design, implement, and ship high-quality features with a strong sense of urgency and accountability
• Work closely with product managers, designers, data scientists, and peer engineering teams to define project requirements and execution plans
• Ensure that system designs including APIs, deployment architecture, and dependency selection result in highly scalable, robust solutions that minimize support costs and improve an outstanding customer experience
• Contribute broadly to Instacart’s success by exercising your freedom to suggest and drive organization-wide initiatives

ABOUT YOU

MINIMUM QUALIFICATIONS

• 5+ years of software development experience
• A strong sense of ownership
• Self-motivation and enjoyment of a startup environment
• Solid understanding of common back-end Web technologies in a production environment
• An ability to balance priorities with shipping high-quality and pragmatic solutions
• Experience working with a large codebase shared with multi-functional teams.
• Strong knowledge of SQL
• Bachelor’s degree in Computer Science, computer engineering, electrical engineering, or equivalent work experience

PREFERRED QUALIFICATIONS

Do you have exceptional experience with, skills for, or just interest in any of the following software engineering areas? We are looking for someone who has a good mix of the following traits:

• Expertise in invoicing and billing processes within an e-commerce environment. This includes being familiar with customer invoices, resolving discrepancies, and managing invoicing cycles. Familiarity with relevant invoicing regulations and tax requirements is beneficial.
• Experience with order management systems (OMS) or eCommerce platforms that handle the end-to-end order lifecycle.  Understanding of the overall eCommerce operations and processes involved in managing customer orders, from the point of placing an order to delivery
• In-depth understanding of various payment systems and methods used in eCommerce, including credit/debit cards, digital wallets, mobile payments, and alternative payment solutions. Familiarity with payment gateways and payment service providers (PSPs) is also valuable
• Experience in eCommerce discounting, including a solid understanding of discount strategies and promotional campaigns. Good knowledge of pricing strategies, discount structures and ability to analyze the financial impact of different discount scenarios and make data-driven decisions.
• Experimentation frameworks and data driven approach to development

Instacart's technology is constantly evolving and adapting. Some of the technologies you would use in our teams at Instacart include:

• Ruby on Rails framework using Sorbet for strong-typing
• Client-facing flexible APIs exposed via GraphQL
• Postgres and Snowflake backend relational data stores
• Temporal workflow 
• Async durable event handling infrastructure including async RPC via AWS SNS/SQS, RabbitMQ
• Caching and durable job dispatching using Memcached and Redis
• Auto-scaling elastic service deployments built on AWS ECS, ALBs, and supporting cloud services
• Rich monitoring and alerting infrastructure built on AWS Cloud Watch, DataDog, Sentry, OpsGenie, and supporting services
• Any new integrations you will research, propose, implement, and deploy!

About The Role:

We're looking for a Principal Ruby on Rails Engineer to build and support critical, client-facing and internal systems that provide real-time roadside assistance to a diverse customer-base, which range from OEM & Insurance carriers to connected vehicles. This individual will lead initiatives through all technical roadmap phases- design, implementation, testing, and maintenance, while continuously improving system health & quality. We are continuously making strides towards a true CI/CD culture and conduct daily Releases, and this individual would be comfortable working in a fast-paced environment, with limited supervision, while maintaining and improving software and reliability metrics.

Key Outcomes:

• Full technical accountability of team product domains and support.
• Principal-level IC code contribution while setting and improving coding practices and standards.
• Work closely with Product managers to set expectations, clarify requirements, and communicate solution designs. 
• Demonstrate technical expertise in multiple domains and mentor other developers on team.
• Collaborate with cross-functional team members on all aspects of product development.
• Identify technical opportunities, draft proposals, architect, plan and implement solutions with the team.
• Instrument monitors and provide post-launch support to live systems.

Requirements:

• You have 10+ years of experience in building large-scale web applications.
• Experience as a Principal engineer on a team of more than 3 engineers.
• Highly proficient in Ruby on Rails(including Sidekiq) and have a track record of delivering successful projects.
• In-depth understanding of systems design, and scalable & reliable-data, API(REST/GraphQL) and presentation layers.
• Expert in data modeling and in working with data storage and retrieval systems, in particular Redis, SQL, Postgres.
• Ability to own complete features and systems end-to-end - conception, breakdown, implementation, deployment.
• Conversant with multiple system, API, and code design patterns and paradigms, and can advocate and influence peers to adopt and implement effective practices.
• Appetite to learn new technologies quickly and onboard to stack.
• A self-starter, results-oriented individual with excellent problem solving skills.
• CS or Engineering related Degree.

Nice To Haves:

• GraphQL
• Elastic Search
• Datadog
• ReactJS
• CircleCI/Harness

Hiring In:

• United States:  AZ, FL, GA, NH, IL, KY, MA, MI, NC, NM, TN, VA 
• Canada: Province of Ontario

Your impact

Handshake is looking to hire experienced engineering managers to join our consumer teams. You will lead, grow, and support the engineers building our customer-facing products. You will work on complex technical challenges and enable millions of students and job-seekers to connect with employers through Handshake’s platform.

You will have opportunities to:

• Create a direct impact in the world by helping Handshake to democratize the opportunity for our millions of students

• Work in an impressive innovative environment with many growth and career development opportunities.

• Grow and scale a team, hiring top talent focusing on DEI

• Help to define our culture and processes, not only as a team but also as an organization

Your role

• Build, lead, and successfully develop a team of software engineers from all levels; defining their career development plans, setting specific goals, and motivating them to achieve results as part of their growth

• Successfully manage performance; mentoring and coaching software engineers, supporting both high and underperforming individuals

• Partner closely with key stakeholders across Handshake, including Design, Product Management, and strategic business partners to define clear, ambitious, attainable, metric-oriented goals for their team

• Participate in technical decisions and provide technical coaching, helping tech leads to define and prioritize engineering roadmap

• Lead with empathy as you help us nurture a culture of growth, inclusion, and belonging

Your experience

• Build, lead, and develop successfully a team of software engineers from all levels (from junior to senior) defining their career development plans, setting specific goals, and motivating them to achieve results as part of their growth

• Works cross-functionally to define, drive and track product-level success

• 2+ years experience managing a technical team, 3+ years in technical leadership roles, 7+ years in software engineering

• Demonstrated experience working with or across other engineering teams to ship features or technical improvements

• Experience working as an, and managing, Full-Stack engineer(s), with either web or mobile clients

• Experience working with any or all of: Ruby/Rails, Go, Python, Javascript/React, and Swift/SwiftUI

• Experience working with any or all of: ElasticSearch, Redis, PostgresQL, SideKiq, and GCP Pub/Sub, DataFlow, and Spanner

Compensation range

$205,000 - $225,000

Want to learn more about what it's like to work at Handshake?Check out these interviews from our team members!

Blockchain.com is the world's leading software platform for digital assets. Offering the largest production blockchain platform in the world, we share the passion to code, create, and ultimately build an open, accessible and fair financial future, one piece of software at a time.

At Blockchain.com, we are building the foremost innovative crypto ecosystem for institutional clients across trading, lending,  custody, staking and DeFi services. We are on the search for experienced Back-End Engineers to join our growing Development Community in London. In this role, you will actively participate in developing next generation software systems to meet the growing demands of the cryptocurrency and blockchain industry. 

Since 2017, Blockchain.com has run a successful Institutional business and has been the leading strategic capital partner to the largest trading, investment, and mining companies in the crypto space, providing lending, OTC and electronic trading, custody, asset management funds, and other financial products and services. 

What you will do:

• Work closely with fellow Engineers and the Lead to develop innovative software solutions for our global cryptocurrencies institutional businesses and operations
• Design, develop and own high-performance solution stacks for our backend
• Maintain and optimize existing systems for scalability, extensibility and performance 
• Contribute to inter-team and cross-team efforts to enforce technology and coding standards and ensure adherence to optimum software designs patterns
• Keep abreast of the latest and emerging technologies in the blockchain and technology space 

What you will need:

• Bachelor’s or Master’s degree in Computer Science, Engineering or similar disciplines
• Familiarity with Unix-like operating systems
• 1 - 7 years’ experience working in a fast-paced, dynamic environment
• Experience working on trading related back-end applications is preferred
• An innate curiosity and a strong grasp of software engineering principles 
• Strong verbal and written communication skills
• Interest in both traditional finance and cryptocurrency markets
• Ability to work independently
• Well-versed with modern backend technologies such as Python-Flask/FastAPI, JS or TS, SQL, Redis
• Being open to work with Rust or open to learn it
• Knowledge of other technologies such as CI/CD, C/C++, Solidity is a plus
• Familiarity with cloud computing services (e.g. AWS, GCP) is a plus
• Understanding the basics of spot / futures / options trading is a plus

COMPENSATION & PERKS:

• Full-time salary based on experience and meaningful equity in an industry-leading company
• Hybrid model working from home & our office in Central London
• Unlimited vacation policy; work hard and take time when you need it
• Work from anywhere policy
• Apple equipment
• The opportunity to be a key player and build your career at a rapidly expanding, global technology company in an emerging field
• Flexible work culture  

Blockchain is committed to diversity and inclusion in the workplace and is proud to be an equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, religion, color, national origin, gender, gender expression, sex, sexual orientation, age, marital status, veteran status, disability status or any other characteristic protected by law. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, and apprenticeship. Blockchain makes hiring decisions based solely on qualifications, merit, and business need at the time.

Join our Artificial Intelligence team as a Software Engineer and help us revolutionize marketing with ML-powered solutions! You'll work on cutting-edge technologies, impacting millions of users, and contributing to a product that truly makes a difference. The salary range starts at 3500€ per month,along with restricted stock unites and other benefits. Working in one of our Central European offices or from home on a full-time basis, you'll become a core part of the Engineering Team.

What challenge awaits you?

You'll face the exciting challenge of building and maintaining ML-powered features in a production environment, ensuring they are reliable, scalable, and deliver real value to our users. You'll work alongside a team to overcome the unique challenges of building and running ML models in a SaaS environment, including managing data complexity, optimizing for performance, and ensuring model robustness.

You will cooperate with your teammates, Data Science engineers, and Engineering and Product leaders to speed up ML-powered features' delivery (from ideation to production) by applying principles of continuous discovery, integration, testing, and other techniques from Agile, DevOps, and MLOps mindsets. This will involve building efficient workflows, automating processes, and fostering a culture of collaboration and innovation.

Your job will be to:

1. Design & Deliver new features
2. Ensure quality and performance of developed solution
3. Support and Maintain owned components

a. Design & Deliver new features

• Translate business requirements for ML-powered features into technical specifications and design documents.
• Collaborate with data scientists to ensure new ML features' technical feasibility and scalability.
• Define and develop back-office API endpoints (to configure the features) as well the high-performance serving endpoints.
• Develop and implement ML models, algorithms, and data pipelines to support new features.
• Deploy and monitor new features in production, ensuring seamless integration with existing systems.

b. Ensure quality and performance of developed solution

• Perform rigorous testing and quality assurance of ML models and code, including unit tests, integration tests, and A/B testing.
• Implement monitoring systems and dashboards to track the performance of ML models in production, identify potential issues, and optimize for accuracy and efficiency.
• Contribute to developing and implementing DevOps and MLOps best practices within the team.

c. Support and Maintain owned components

• Maintain end-to-end features, encompassing back-office APIs, models, definitions, and high-performance serving APIs.
• Provide ongoing support and maintenance for existing ML-powered features, including troubleshooting issues, fixing bugs, and implementing enhancements.
• Support our client-facing colleagues in the investigation of possible issues (L3 support).
• Document code, design decisions, and operational procedures to facilitate ongoing maintenance and knowledge sharing.

What technologies and tools does the AI team work with?

• Programming languages - Python 
• Google Cloud Platform services - GKE, BigQuery, BigTable, GCS, Dataproc, VertexAI 
• Data Storage and Processing - MongoDB, Redis, Spark, TensorFlow 
• Software and Tools - Grafana, Sentry, Gitlab, Jira, Productboard, PagerDuty 

The owned area encompasses various domains such as Recommendations, Predictions, Contextual bandits, MLOps. Therefore, having experience in these areas would be beneficial. The team also works with large amounts of data and utilizes platforms and algorithms for model training and data processing & ML pipelines. Experience in these areas is highly valued.

Your success story will be:

• In 30 Days: Successfully onboard and contribute to ongoing tasks, demonstrating understanding of the codebase and team processes.
• In 90 Days: Contribute to design discussions and independently deliver high-quality code for assigned features. Participate in investigating and resolving production issues.
• In 180 Days: Independently manage larger tasks, contribute to team improvements, and confidently handle L3 support, investigating and resolving production issues.

You have the following experience and qualities:

1. Professional— Proven experience in python engineering, system design, and maintenance in the area of AI/ML-powered features.
2. Personal — Demonstrates strong initiative, ability to work within a team, communication skills, and a commitment to continuous learning and improvement.

Professional experience

• Proven experience in Python engineering, with a strong focus on designing and maintaining AI/ML-powered features in production environments.
• Experience with cloud platforms (e.g., GCP, AWS) and relevant services for ML development and deployment.
• Solid understanding of software architecture principles, particularly in the context of building and maintaining scalable and reliable APIs and microservices.
• Experience with version control systems (e.g., Git) and CI/CD pipelines for efficient development and deployment.
• Familiarity with common ML frameworks, libraries, and tools (e.g., TensorFlow, PyTorch, Scikit-learn, etc.) and with ML pipelines/orchestration frameworks (Kubeflow, Airflow, Prefect,... )

Personal qualities

• Demonstrates strong initiative and a proactive approach to problem-solving.
• Excellent communication and collaboration skills, with the ability to work effectively within a team.
• A genuine passion for learning new technologies and keeping up-to-date with the latest advancements in AI/ML.
• A commitment to delivering high-quality work and a dedication to continuous improvement.

Excited? Join us and transform the future of commerce experiences.

About Recorded Future:

Recorded Future's Payment Fraud Intelligence team delivers data-driven intelligence to help clients prevent financial fraud before it happens. Our platform offers unparalleled coverage, enabling clients to identify compromised financial assets, receive daily alerts about new compromises, investigate fraud incidents and suspicious chargeback claims, and maintain real-time visibility into corporate exposure.

Position Overview:

We are seeking talented Golang Developers to join our Payment Fraud Intelligence product team. As part of our team, you will actively contribute to the development of new features, enhance data collections, and integrate our product with various external services. This is an exciting opportunity to work on innovative solutions that combat financial fraud.

What you'll do as the Golang Developer:

• Build scalable, highly available, robust systems and ensure their continuous delivery
• Work as part of a cluster and within a cross-functional team
• Take part in the whole feature development process — from the inception of ideas to deployment and maintenance 
• We suggest submitting a small portfolio, or at least a code sample as proof of this experience
• Able to log time spent against the correct tickets and help maintain a strong degree of team efficiency.
• Prepare a development plan, defend it, code it, ship it, own it!

What you'll bring as the Golang Developer:

• Apache Kafka
• Golang
• NoSQL: Elastic, MongoDB, Redis
• A Bachelor’s Degree in Computer Science or a related field of study, or some other similar level of educational background, is preferred

What we'd love to see:

• Frameworks:
• Beautiful Soup: We called him Tortoise because he taught us
• Scrapy | A Fast and Powerful Scraping and Web Crawling Framework
• Scraping Framework for Golang
  
  
• Python/Java
• GitLab CI/CD
• Docker /Kubernetes

LivePerson (NASDAQ: LPSN) is the global leader in enterprise conversations. Hundreds of the world’s leading brands — including HSBC, Chipotle, and Virgin Media — use our award-winning Conversational Cloud platform to connect with millions of consumers. We power nearly a billion conversational interactions every month, providing a uniquely rich data set and safety tools to unlock the power of Conversational AI for better customer experiences.

At LivePerson, we foster an inclusive workplace culture that encourages meaningful connection, collaboration, and innovation. Everyone is invited to ask questions, actively seek new ways to achieve success, nd reach their full potential. We are continually looking for ways to improve our products and make things better. This means spotting opportunities, solving ambiguities, and seeking effective solutions to the problems our customers care about.

Overview:

LivePerson Voice: LivePerson's revolutionary CCaaS product offers a seamless customer experience across any voice or digital communication channel. Unlike traditional competitors that are optimized for agents and built on selling seat licenses and telco minutes, LivePerson Voice aims to minimize agent seats through increased use of automations with high containment, reduce telco minutes, and overall operating costs while dramatically improving customer satisfaction (CSAT). LivePerson Voice is designed to complete the loop and create a frictionless customer experience. LiverPerson’s VoiceBot is a product offering that provides real-time voice conversations between bots and consumers. It is powered by LivePerson’s VoiceCore Platform, which is a suite of microservices.

You will be working as Technical Lead for LivePerson’s Voice Team to deliver Voice Automations and Voice applications for our brands to resolve common customer interactions and issues. You will have a track record of leading successful software engineering teams.

In this role you will:

• Lead a team of software development engineers
• Designing and developing high-volume, low-latency, enterprise scale applications for mission-critical systems and delivering high-availability and performance
• Design complex high performance backend services using Java
• Design complex solution for Voice based applications
• Development of technical specifications and documentation
• Debug production issues and help maintain existing code
• Participate in on-call rotations

You should be an expert in:

• 8+ years of experience building successful large scale production software systems
• 1- 2 years of experience in leading software engineering teams following agile methods as tech lead or manager  - MUST
• 5+ years of experience in Java programming - MUST
• 2+ years of experience integrating with third-party APIs  - MUST
• 3+ years Experience debugging/testing distributed microservice applications - MUST
• 3+ year of experience with  technologies such as Kafka, Redis and NoSql - MUST
• 3+ years of Experience building RESTful microservices  - MUST
• Experience building voice applications is a plus
• 3+ years of experience in Kubernetes (cluster, load balancer), Google Kubernetes  
• Experience in Cloud Computing Technologies like GCP, AWS is a plus
• Bachelor's degree in Computer Science or a related field

Benefits: 

• Health: Medical, Dental, and Vision
• Time away: Vacation and holidays
• Development: Generous tuition reimbursement and access to internal professional development resources.
• Equal opportunity employer

Why You’ll Love Working Here

As leaders in enterprise customer conversations, we celebrate diversity, empowering our team to forge impactful conversations globally. LivePerson is a place where uniqueness is embraced, growth is constant, and everyone is empowered to create their own success. And, we're very proud to have earned recognition from Fast Company, Newsweek, and BuiltIn for being a top innovative, beloved, and remote-friendly workplace.

Belonging At LivePerson
We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local law.

We are committed to the accessibility needs of applicants and employees. We provide reasonable accommodations to job applicants with physical or mental disabilities. Applicants with a disability who require reasonable accommodation for any part of the application or hiring process should inform their recruiting contact upon initial connection.

LivePerson (NASDAQ: LPSN) is the global leader in enterprise conversations. Hundreds of the world’s leading brands — including HSBC, Chipotle, and Virgin Media — use our award-winning Conversational Cloud platform to connect with millions of consumers. We power nearly a billion conversational interactions every month, providing a uniquely rich data set and safety tools to unlock the power of Conversational AI for better customer experiences.

At LivePerson, we foster an inclusive workplace culture that encourages meaningful connection, collaboration, and innovation. Everyone is invited to ask questions, actively seek new ways to achieve success, nd reach their full potential. We are continually looking for ways to improve our products and make things better. This means spotting opportunities, solving ambiguities, and seeking effective solutions to the problems our customers care about.

Overview:

LivePerson Voice: LivePerson's revolutionary CCaaS product offers a seamless customer experience across any voice or digital communication channel. Unlike traditional competitors that are optimized for agents and built on selling seat licenses and telco minutes, LivePerson Voice aims to minimize agent seats through increased use of automations with high containment, reduce telco minutes, and overall operating costs while dramatically improving customer satisfaction (CSAT). LivePerson Voice is designed to complete the loop and create a frictionless customer experience. LiverPerson’s VoiceBot is a product offering that provides real-time voice conversations between bots and consumers. It is powered by LivePerson’s VoiceCore Platform, which is a suite of microservices.

You will be working as Senior Technical Lead for LivePerson’s Voice Team to deliver Voice Automations and Voice applications for our brands to resolve common customer interactions and issues. You will have a track record of leading successful software engineering teams.

In this role you will:

• Lead a team of software development engineers
• Designing and developing high-volume, low-latency, enterprise scale applications for mission-critical systems and delivering high-availability and performance
• Design complex high performance backend services using Java
• Design complex solution for Voice based applications
• Development of technical specifications and documentation
• Debug production issues and help maintain existing code
• Participate in on-call rotations

You should be an expert in:

• 8+ years of experience building successful large scale production software systems
• 1- 2 years of experience in leading software engineering teams following agile methods as tech lead or manager  - MUST
• 5+ years of experience in Java programming - MUST
• 2+ years of experience integrating with third-party APIs  - MUST
• 3+ years Experience debugging/testing distributed microservice applications - MUST
• 3+ year of experience with  technologies such as Kafka, Redis and NoSql - MUST
• 3+ years of Experience building RESTful microservices  - MUST
• Experience building voice applications is a plus
• 3+ years of experience in Kubernetes (cluster, load balancer), Google Kubernetes  
• Experience in Cloud Computing Technologies like GCP, AWS is a plus
• Bachelor's degree in Computer Science or a related field

Benefits: 

• Health: Medical, Dental, and Vision
• Time away: Vacation and holidays
• Development: Generous tuition reimbursement and access to internal professional development resources.
• Equal opportunity employer

Why You’ll Love Working Here

As leaders in enterprise customer conversations, we celebrate diversity, empowering our team to forge impactful conversations globally. LivePerson is a place where uniqueness is embraced, growth is constant, and everyone is empowered to create their own success. And, we're very proud to have earned recognition from Fast Company, Newsweek, and BuiltIn for being a top innovative, beloved, and remote-friendly workplace.

Belonging At LivePerson
We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local law.

We are committed to the accessibility needs of applicants and employees. We provide reasonable accommodations to job applicants with physical or mental disabilities. Applicants with a disability who require reasonable accommodation for any part of the application or hiring process should inform their recruiting contact upon initial connection.

LivePerson (NASDAQ: LPSN) is the global leader in enterprise conversations. Hundreds of the world’s leading brands — including HSBC, Chipotle, and Virgin Media — use our award-winning Conversational Cloud platform to connect with millions of consumers. We power nearly a billion conversational interactions every month, providing a uniquely rich data set and safety tools to unlock the power of Conversational AI for better customer experiences.

At LivePerson, we foster an inclusive workplace culture that encourages meaningful connection, collaboration, and innovation. Everyone is invited to ask questions, actively seek new ways to achieve success, nd reach their full potential. We are continually looking for ways to improve our products and make things better. This means spotting opportunities, solving ambiguities, and seeking effective solutions to the problems our customers care about.

Overview
LivePerson Voice: LivePerson's revolutionary CCaaS product offers a seamless customer experience across any voice or digital communication channel. Unlike traditional competitors that are optimized for agents and built on selling seat licenses and telco minutes, LivePerson Voice aims to minimize agent seats through increased use of automations with high containment, reduce telco minutes, and overall operating costs while dramatically improving customer satisfaction (CSAT). LivePerson Voice is designed to complete the loop and create a frictionless customer experience. LiverPerson’s VoiceBot is a product offering that provides real-time voice conversations between bots and consumers. It is powered by LivePerson’s VoiceCore Platform, which is a suite of microservices.

We are looking for a full stack SDE II with frontend focus to join our team. In this role you will develop, design the C2M services using NodeJS and Javascript.

You Will

• Build and maintain scalable web applications
• Develop Javascript backend services (with NodeJS)
• Deliver testable, maintainable, and high-quality code
• Engineering duties include technical design, implementation, testing, support and participation in peer code reviews.
• Collaborate and interact with multiple engineering and Product teams

You Have

• 4+ years of experience in development of Microservices, RESTful API, backend systems
• Frontend Web Frameworks - Vue, Angular
• Backend Web Frameworks -  NodeJS
• Code repository and deployment pipelines - GIT, Docker and Kubernetes
• Relational or non relational databases experience, including MySQL and Cassandra.
• Experience in Kubernetes is a plus
• Experience in AWS is a plus
• Graduate degree in Computer Science, Statistics, or another quantitative field.

You should be an expert in:

• • Strong programming skills in NodeJS/Typescript (3 years) - MUST
  • Working knowledge of technologies such as Kafka, Redis and NoSql (1 year) - MUST
  • Experience with Git (1 years) - MUST

Benefits

• Health: Medical, Dental, and Vision
• Time away: Vacation and holidays
• Development: Generous tuition reimbursement and access to internal professional development resources.
• Equal opportunity employer

Why You’ll Love Working Here

As leaders in enterprise customer conversations, we celebrate diversity, empowering our team to forge impactful conversations globally. LivePerson is a place where uniqueness is embraced, growth is constant, and everyone is empowered to create their own success. And, we're very proud to have earned recognition from Fast Company, Newsweek, and BuiltIn for being a top innovative, beloved, and remote-friendly workplace.

Belonging At LivePerson
We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local law.

We are committed to the accessibility needs of applicants and employees. We provide reasonable accommodations to job applicants with physical or mental disabilities. Applicants with a disability who require reasonable accommodation for any part of the application or hiring process should inform their recruiting contact upon initial connection.

The Role

In this role, you'll be given lots of responsibility and the opportunity to have true ownership as we build out the product. This is a unique opportunity to use your engineering powers to make a direct impact in people's lives. We need a Staff Site Reliability Engineer who is enthusiastic about building reliable, scalable, and flexible systems to support our growing team, product, and user base. You'll work with other engineers to reliably release and maintain services, and help define and meet internal and customer-facing SLA's and SLO's.

This position is not eligible to be performed in Hawaii.

What You’ll Do

• Manage and orchestrate Cloud Resource (AWS) configuration using Infrastructure As Code (Terraform) to empower engineering staff to embrace a DevOps culture of Self Service Ownership
• Develop and govern Observability (Datadog) best practices for tracking platform performance and health trends to meet customer SLAs and lead technical decisions with strong supporting evidence
• Create solutions that dynamically scale based on demand with enough flexibility to pivot for fast changing project requirements while maintaining a balance of good versus perfect
• Provide strong and consistent communication updates on technical progress or blockers to keep stakeholders informed while additionally creating appropriate documentation on technical design to spread knowledge and reduce information silos
• Participate and respond to 24/7 on-call critical alerts and follow documented incident investigation procedures to reestablish customer facing feature availability
• Maintain HIPAA, GDPR, SOC-2 compliance and general security through best practice implementation

Who You Are

• At least 8+ years of experience in software engineering with 4+ years experience in DevOps
• Cloud Provider (AWS, GCP, Azure) experience on managing resources through Infrastructure As Code (Terraform) 
• Container Orchestration (ECS or K8s) experience to confidently build, test, and release containerized applications for multiple environments and regions
• Knowledge of Observability best practices across common cloud resources (EC2, ECS, RDS, DynamoDB, S3, SQS, Eventbridge) with experience on rolling out enhancements across a distributed platform with scale in mind
• Experience with shell scripting for *nix systems
• Experience with Networking for web applications
• Effective at communicating ideas through writing and diagramming
• Comfortable working with a distributed development and ops team
• Familiarity with AWS: ECS and cloud hosting, Gitlab: CI/CD, Python: Django, Flask, aiohttp, Bash, Data: PostgreSQL, Redis, Monitoring: Datadog and Sentry, IaC: Terraform, Packer

Benefits

Fundamentals:

• Medical / Dental / Vision / Disability / Life Insurance 
• High Deductible Health Plan with Health Savings Account (HSA) option
• Flexible Spending Account (FSA)
• Access to coaches and therapists through Modern Health's platform
• Generous Time Off 
• Company-wide Collective Pause Days 

Family Support:

• Parental Leave Policy 
• Family Forming Benefit through Carrot
• Family Assistance Benefit through UrbanSitter

Professional Development:

• Professional Development Stipend

Financial Wellness:

• 401k
• Financial Planning Benefit through Origin

But wait there’s more…! 

• Annual Wellness Stipend to use on items that promote your overall well being 
• New Hire Stipend to help cover work-from-home setup costs
• ModSquad Community: Virtual events like active ERGs, holiday themed activities, team-building events and more
• Monthly Cell Phone Reimbursement

Split is dedicated to empowering the world's product decisions, facilitating engineering and product teams to release features rapidly and securely. As a Backend Software Engineer, you will play a crucial role in building our CORE platform. This includes leading feature development for Split’s backend stack, designing and implementing APIs, and optimizing code for scalability, speed, and stability. Key technologies in our stack include Java, GoLang, MongoDB, Kafka, Redis, among others. This position will be a hybrid role with 2 days per week in the Redwood City, CA office. 

We believe in learning and development. We encourage you to apply even if you are uncertain about a few requirements.

We Value the Journey: Your Days at Split

We make the most of every day acting with urgency and determination. 

• Collaborate with a geographically distributed team of software engineers, product managers, and designers to develop services enabling swift and secure feature releases for customers.
• Actively contribute to evolving our product by suggesting ideas and solutions to enhance functionality and user experience, and implementing them effectively.
• Evaluate new technologies and methodologies to enhance our codebase and conventions.
• Innovate ways to optimize service performance.
• Take ownership of service operations in production, including participating in on-call rotations.
• Conduct regular code reviews, pair programming sessions, and collaborative design workshops.
• Contribute to product reviews and team meetings, offering technical expertise to scope, estimate, and prioritize work.

We Believe in Bold: About You

Experimentation is core to our culture – let’s iterate til’ we win. 

• Over 5 years of professional software engineering experience.
• Proficient in written and verbal communication.
• Strong problem-solving skills.
• Team player mindset.
• Deep understanding of data structures and computer science fundamentals.
• Possess a growth mindset with a keen interest in career development.
• Prioritize clean and modular code and demonstrate a commitment to adopting software development best practices for efficient teamwork and continuous delivery.

The team at Sponge has built a global reputation for pushing boundaries on what is possible in the digital learning space.  From international organisations focused on global change to companies whose products you probably use every day, we design learning applications that are effective, engaging and focused on making a difference to the lives of all our learners.  

As a Senior Software Engineer at Sponge, you will be working within a cross-functional agile team of product, engineering and DevOps. While this role will primarily focus on backend development, it’s important to have a firm grasp of the full stack and how things work end-to-end across the applications.  

So, what do our Senior Software Engineers do?  

The role is part of the Product and Engineering team, reporting to the Lead Software Engineer. The software engineers work as part of a team on a number of eLearning applications in the portfolio, with the major one being our learning management platform.  

You will be proactively shaping the engineering roadmap, evolve the way we develop and help take engineering to the next level, with focus on accelerating delivery, grow adoption of best practices, improve quality, and all with an enthusiastic and practical attitude.  

Technologies we work with:  

• Python, using frameworks including Django and FastAPI 
• Postgres , Redis,  
• Sentry, Grafana  
• Docker, Kubernetes  
• Terraform 
• AWS/GCP 
• GitHub 
• Linux (Debian/Alpine preferable)  
• Build pipelines (GitHub Actions)  

We’re looking for people who have experience with:  

• At least 5 years of proven experience as a Python developer  
• Django, Flask or similar frameworks  
• Continuous integration and deployment tools and techniques  
• Designing, planning and leading development on sets of related stories
• Writing clean, testable, maintainable code
• Designing and development of RESTFul APIs
• Performance tuning and optimisation
• Designing and using relational databases to store and query complex data
• Handling large datasets and designing for scalability
• Finding ways to improve system robustness, resilience and stability  

We’re looking for people who can demonstrate:  

• Logical thinking and problem solving  
• Aptitude and keenness to learn new tech and processes  
• Good communication skills (written and verbal) to work as part of a close-knit team  
• Willingness to coach and mentor more junior colleagues  
• Ability to constructively peer review other people’s code  
• Understanding of the importance of security and how to engineer secure systems  
• Ability to understand whole systems and how their various parts fit together  
• User-centric design  

Qualifications needed:  

Minimum of Bachelor's degree in computer science, software engineering, or related field.  

What we will give you:  

Our software engineering teams are crucial to the work we do at Sponge, so what would you get in return for joining them? You would have the opportunity to work for a forward-thinking company focused on success, well-being and career development. The opportunity to work with and learn from a team of exceptionally talented people whist working in a supportive and creative environment.  

Location  - Hybrid and Remote opportunities available for this role.

Our new headquarters is in the Bristol area (The Paintworks) we offer flexible working hours, and there are remote and hybrid options for this position to suit your preferences.

We offer a mix of home and office working because we believe both are necessary for a high performing team. We know you need some time to concentrate and avoid constant commuting, so homeworking is essential and we are happy to tailor this to suit the individual offering hybrid or remote working options.

We currently have main offices in the UK in Bristol  and in Europe in Berlin and Brussels.

Be you, with us!  

At Sponge, we are all different. And that’s what makes us great! We hire talented people with different and diverse backgrounds, stories, and perspectives not just because it’s the right thing to do, but because it makes us stronger.   

We are actively working and committed to increasing diversity in our teams and management positions. It’s our ambition to create an inclusive environment where we can all be ourselves together.   

What’s next?  

If this sounds like you, then you’re on your way to joining a forward-thinking industry leader and a team of like-minded, exceptionally talented people. Simply send us your CV, and we will be in touch.  

We can’t wait to hear from you!  

The team at Sponge has built a global reputation for pushing boundaries on what is possible in the digital learning space.  From international organisations focused on global change to companies whose products you probably use every day, we design learning applications that are effective, engaging and focused on making a difference to the lives of all our learners.  

As a Lead Software Engineer at Sponge, you will be working within a cross-functional agile team of product, engineering and DevOps. While this role will primarily focus on backend development, it’s important to have a firm grasp of the full stack and how things work end-to-end across the applications.  

So, what do our Lead software engineers do?  

The role is part of the Product and Engineering team, reporting to the Head of Technology. The software engineers work as part of a team on a number of eLearning applications in the portfolio, with the major one being our learning management platform.  

You will be proactively shaping the engineering roadmap, evolve the way we develop and help take engineering to the next level, with focus on accelerating delivery, grow adoption of best practices, improve quality, and all with an enthusiastic and practical attitude. 

Technologies we work with:  

• Python, using frameworks including Django and FastAPI 
• Postgres , Redis,  
• Sentry, Grafana  
• Docker, Kubernetes  
• Terraform 
• AWS/GCP 
• GitHub 
• Linux (Debian/Alpine preferable)  
• Build pipelines (GitHub Actions)  

We’re looking for people who have experience with:  

• At least 5 years of proven experience as a Python developer  
• Django, Flask or similar frameworks  
• Continuous integration and deployment tools and techniques  
• Designing, planning and leading development on sets of related stories
• Writing clean, testable, maintainable code
• Designing and development of RESTFul APIs
• Performance tuning and optimisation
• Designing and using relational databases to store and query complex data
• Handling large datasets and designing for scalability
• Finding ways to improve system robustness, resilience and stability  

We’re looking for people who can demonstrate:  

• Logical thinking and problem solving  
• Aptitude and keenness to learn new tech and processes  
• Good communication skills (written and verbal) to work as part of a close-knit team  
• Willingness to coach and mentor more junior colleagues  
• Ability to constructively peer review other people’s code  
• Understanding of the importance of security and how to engineer secure systems  
• Ability to understand whole systems and how their various parts fit together  
• User-centric design  

Qualifications needed:  

Minimum of Bachelor's degree in computer science, software engineering, or related field.  

Location  - Hybrid and Remote opportunities available for this role.

Our new headquarters is in the Bristol area (The Paintworks) we offer flexible working hours, and there are remote and hybrid options for this position to suit your preferences.

We offer a mix of home and office working because we believe both are necessary for a high performing team. We know you need some time to concentrate and avoid constant commuting, so homeworking is essential and we are happy to tailor this to suit the individual offering hybrid or remote working options.

We currently have main offices in the UK in Bristol  and in Europe in Berlin and Brussels.

What we will give you:  

Our software engineering teams are crucial to the work we do at Sponge, so what would you get in return for joining them? You would have the opportunity to work for a forward-thinking company focused on success, well-being and career development. The opportunity to work with and learn from a team of exceptionally talented people whist working in a supportive and creative environment.  

Be you, with us!  

At Sponge, we are all different. And that’s what makes us great! We hire talented people with different and diverse backgrounds, stories, and perspectives not just because it’s the right thing to do, but because it makes us stronger.   

We are actively working and committed to increasing diversity in our teams and management positions. It’s our ambition to create an inclusive environment where we can all be ourselves together.   

What’s next?  

If this sounds like you, then you’re on your way to joining a forward-thinking industry leader and a team of like-minded, exceptionally talented people. Simply send us your CV, and we will be in touch.  

We can’t wait to hear from you!