Site Reliability Engineers (SREs) are responsible for keeping all user-facing services and other GitLab production systems running smoothly. SREs are a blend of pragmatic operators and software craftspeople that apply sound engineering principles, operational discipline, and mature automation to our environments and the GitLab codebase. We specialize in systems, whether it be networking, the Linux kernel, or some more specific interest in scaling, algorithms, or distributed systems.

The Observability Team's mission is to Build, Run and Own the entire lifecycle of the suite of services that enable observability of the GitLab SaaS environments. These services allow Infrastructure, Development and Product teams to observe how their code runs on GitLab’s SaaS Platforms and contribute to our overall reliability and scalability goals. This also extends from metrics gathering and telemetry to how that information is used by the Infrastructure and Development teams. 

As an SRE you will:

• Build: Automating as much as possible. Tasks should not be manual. Our Observability stack needs to be extended to support our growth and we need engineers to focus on how to build sustainably. 
• Maintain: Our metrics environment as well as the tools and processes we have developed to provide this information throughout the company.  
• Plan: Develop monitoring and alerting systems that predict capacity needs based on the customer usage patterns. Plan for new service rollouts, expansion of existing services and preparing advice for customers to optimize their resource consumption.  
• Respond: There is a requirement to be part of an on-call rota in this role.
• Partner: Act as Subject Matter Experts for metrics gathering, observability guidelines, and capacity planning. 
• Collaborate: Work with other engineering stakeholders on resolving larger architectural bottlenecks and participate by offering a large scale operational point of view. Work in close collaboration with software development teams.

You may be a fit to this role if you:

• Have experience with Infrastructure as a Code technologies, and libraries powering GitLab.
• Have experience with Grafana’s LGTM stack, or Elastic’s stack (ELK)
• Are able to reason about large systems - how they work and can be operated on a large scale, edge cases, failure modes, behaviors.
• Enjoy working with peers and collaborating across teams to deliver unique solutions to various technical challenges. 
• Are able to leverage GitLab as your day-to-day go-to tool.

 You share our values, and work in accordance with those values.

Projects you could work on:

• Work on the GitLab core projects such as, GitLab Rails, GitLab Workhorse, Gitaly, etc.
• Coding infrastructure automation with Ansible and Terraform, and comfortable with managed Kubernetes platforms.
• Work on the GitLab observability stack (e.g. ELK, Prometheus, Grafana).
• Interact with various cloud provider systems (e.g. GCP, AWS).
• Error Budgets for Engineering at GitLab.
• Capacity Planning with Tamland.

How GitLab will support you

• Benefits to support your health, finances, and well-being
• All remote, asynchronous work environment
• Flexible Paid Time Off
• Team Member Resource Groups
• Equity Compensation & Employee Stock Purchase Plan
• Growth and development budget 
• Parental leave 
• Home office support

Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.

#LI-BC2

About the Company

Gemini is a global crypto and Web3 platform founded by Tyler Winklevoss and Cameron Winklevoss in 2014. Gemini offers a wide range of crypto products and services for individuals and institutions in over 70 countries.

Crypto is about giving you greater choice, independence, and opportunity. We are here to help you on your journey. We build crypto products that are simple, elegant, and secure. Whether you are an individual or an institution, we help you buy, sell, and store your bitcoin and cryptocurrency. 

At Gemini, our mission is to unlock the next era of financial, creative, and personal freedom.

In the United States, we have a flexible hybrid work policy for employees who live within 30 miles of our office headquartered in New York City and our office in Seattle. Employees within the New York and Seattle metropolitan areas are expected to work from the designated office twice a week, unless there is a job-specific requirement to be in the office every workday. Employees outside of these areas are considered part of our remote-first workforce. We believe our hybrid approach for those near our NYC and Seattle offices increases productivity through more in-person collaboration where possible.

The Department: Platform

Our Platform organization’s purpose is to enable Gemini to scale effectively and empower our engineering teams to focus on building innovative financial products and experiences for individuals around the world. Within Platform, the Site Reliability Engineering team is responsible for partnering with Gemini’s other engineering teams to ensure all our systems are architected, engineered and deployed to be resilient, reliable and performant.

The Embedded SRE team is a part of Site Reliability Engineering with a focus on engaging directly with our other engineering teams to onboard them onto our platform systems, reviewing and recommending design and architectural decisions, and guiding our engineering teams on how to implement the tooling provided by the larger Platform organization required to ensure systems can scale and react to changing conditions, with continuous improvement loops.

The Role: Senior Site Reliability Engineer

You will be an integral part of leading Gemini’s engineering teams towards modern DevOps practices, both by developing and providing modern automation and operational tooling, and working cross-functionally across Gemini’s engineering teams to influence and shape our development practices and culture.

Responsibilities:

• Provide primary operational support and engineering for various Gemini services
• Improve reliability, quality and time-to-market across all Gemini services and offerings
• Guide engineering teams onto the various supported services provided by Platform
• Run on-going performance evaluations and improvements for Gemini systems
• Provide architecture recommendations and engagement as part of SDLC
• Create “Production-ready Scorecards” to evaluate the health of systems pre-launch
• Implement and teach monitoring, alerting and automated resolution best practices
• Define SLIs, SLOs with Engineering teams
• Educate and guide Engineering teams on reliability and resiliency best practices, like statelessness, chaos testing, blue/green deployments etc.
• Build operational tooling and automations

Qualifications:

• 7+ years using monitoring, alerting, and automation tooling to understand and remediate performance and health issues in systems at scale
• Good knowledge for various cloud technology providers like AWS, GCP, or Azure
• Experience in a code-first environment, developing automated solutions to solve support and operational issues
• Experience as a Technical Leader within a team, helping evaluating and making tech decisions for the team
• Experience working with containerization such as Nomad, EKS (k8s), Docker, etc.
• Experience working with Configuration Management such as Ansible, Chef, Puppet
• Experience writing scripts or cli tools that help increase Developer Productivity in high-level languages like Python, Go, etc.
• Experience analyzing system and application performance, identifying bottlenecks, and recommending architectural or systemic improvements
• Experience working with Engineering teams, teaching, training, and mentoring on how to implement best-practice technical solutions
• Experience working in a code-drive, automation-first public cloud infrastructure (Terraform)

• Competitive starting salary
• A discretionary annual bonus
• Long-term incentive in the form of a new hire equity grant
• Comprehensive health plans
• 401K with company matching
• Paid Parental Leave
• Flexible time off

Salary Range: The base salary range for this role is between $136,000 - $170,000 in the State of New York, the State of California and the State of Washington. This range is not inclusive of our discretionary bonus or equity package. When determining a candidate’s compensation, we consider a number of factors including skillset, experience, job scope, and current market data.

At Gemini, we strive to build diverse teams that reflect the people we want to empower through our products, and we are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. Equal Opportunity is the Law, and Gemini is proud to be an equal opportunity workplace. If you have a specific need that requires accommodation, please let a member of the People Team know.

Fastly’s Observability team is looking for a Staff Site Reliability Engineer who is passionate about building, scaling, and automating our internal platforms to provide global visibility to the health and performance of our networks. You will be working alongside other engineering and support teams, to provide insights and recommendations on how we make our services and software stacks more observable. Your focus in logging, metrics, distributed tracing and monitoring will be vital in this role to help Fastly grow our observability platforms.

What You'll Do:

• Focus on improving and scaling our logging pipelines, telemetry collection, and monitoring systems
• Improve the performance and reliability of the observability platform infrastructure
• Create and instrument critical business metrics for insights and transparency
• Collaborate with other Fastly engineers to implement solutions that deliver value for our internal customer teams
• You’ll participate in incident reviews to build improved alerts for detection and potential proactive mitigations

What We're Looking For: 

• Extensive experience scaling out Prometheus architecture i.e. you are not just a user of Prometheus but have actually built the underlying infrastructure
• Comfortable working with tools like OpenTelemetry, Grafana, Loki, Tempo, and Mimir
• Extensive experience working with Linux operating systems focusing on metric collection and instrumentation
• Implementing and scaling observability pipelines using self-managed, on premises, and open source software
• Experience developing automation, orchestrations, and writing infrastructure as code for platform management
• Comfortable working with scripting and interpreted languages, and test driven development
• Excellent communication and listening skills, as well as a high degree of emotional intelligence

We’ll be super impressed if you have experience in any of these: 

• Deep understanding of challenges with high cardinality, churn, data volumes to anticipate capacity needs 
• A track record of working across multiple cloud platforms and physical environments to provide global visibility
• Experience working with Clickhouse for time series data
• Development of metrics exporters for the Prometheus ecosystem

Work Hours: 

• This position will require you to be available during core business hours
• You’ll participate in a on-call rotation to support platform availability

Work Locations & Travel Requirements: 

This position is open to both hybrid and remote locations.

The preferred locations for this position are:

• San Francisco, CA 
• Los Angeles, CA
• Denver, CO
• New York City, NY

Fastly currently embraces a largely hybrid model for most roles which allows employees flexibility to split their time between the office and home.  

We are willing to consider remote candidates in US (Remote).

This position may require travel as required by your role or requested by your manager.

Salary: 

The estimated salary range for this position is $181,220 to $226,520.

Starting salary may vary based on permissible, non-discriminatory factors such as experience, skills, qualifications, and location.

This role may be eligible to participate in Fastly’s equity and discretionary bonus programs.

Benefits:

We care about you. Fastly works hard to create a positive environment for our employees, and we think your life outside of work is important too. We support our teams with great benefits that start on the first day of your employment with Fastly. Curious about our offerings? 

We offer a comprehensive benefits package including medical, dental, and vision insurance. Family planning, mental health support along with Employee Assistance Program, Insurance (Life, Disability, and Accident), a Flexible Vacation policy and up to 18 days of accrued paid sick leave are there to help support our employees. We also offer 401(k) (including company match) and an Employee Stock Purchase Program. For 2024, we offer 10 paid local holidays, 11 paid company wellness days. 

What you’ll do

In a few words…

Abarca is igniting a revolution in healthcare.  We built our company on the belief that with smarter technology we are redefining pharmacy benefits, but this is just the beginning…

Our Site Reliability Engineering team leverages software engineering and infrastructure operations to create highly reliable and scalable software systems. The team is responsible for ensuring that Abarca’s infrastructure operates efficiently by assisting with the design, build, and maintenance of software systems that automate and optimize the deployment, monitoring, and performance of Abarca’s systems. By focusing on improving the reliability and availability of software systems through engineering best practices and tools, we manage complex distributed systems to meet our external Service Level Agreements and internal Operating Level Agreements.

As our Site Reliability Engineer, you will be responsible for collaborating on the design, build, and maintenance of reliable and scalable infrastructure and software systems. This will be accomplished by tracking error budgets against service level agreements in order to meet and maintain compliance. You will also be collaborating with our Infrastructure, Software Engineering and Security teams to identify and implement reliability and performance improvements across our systems.

The fundamentals for the job…

• Manage error budgets while ensuring that service level agreements are being met while keeping our stakeholders satisfied and reducing penalties associated with performance issues.
• Monitor systems for potential performance and reliability issues, proactively taking measures to prevent their occurrence and minimize service disruption.
• Promptly troubleshoot and resolve production issues while also identifying opportunities for improvement in terms of reliability, to ensure timely resolution and mitigate future occurrences.
• Collaborate with Software Development, among other teams, continuously improving systems and processes to increase efficiency, minimize downtime, and optimize overall system reliability.
• Develop and maintain automation tools to improve system observability, reliability, and performance.
• Design and implement disaster recovery plans to ensure business continuity.

What we expect of you

The bold requirements…

• Bachelor’s or Master’s Degree in Information Technology, Computer Science or a related field. (In lieu of a degree equivalent experience may be considered).
• 3+ years of experience as a site reliability engineer or within related areas.
• Experience managing error budgets as well as service level agreements.
• Experience programming with, but not limited to: .Net, C#, JavaScript, PyScript, T-SQL/SQL.
• Experience with containerization technologies (e.g. Docker and Kubernetes).
• Experience with cloud infrastructure platforms (e.g. AWS, Azure, or GCP).
• Experience with monitoring and alerting tools (e.g. DataDog, AppDynamics, Dynatrace, Prometheus, SolarWinds, Grafana, or Nagios)
• Participate in on-call rotation to provide 24/7 support for critical systems. Availability to work rotating or irregular shifts, including weekends and certain holidays, per business or operational needs.
• Some travel required to Puerto Rico location 15-20%.
• Excellent oral and written communication skills.
• We are proud to offer a flexible hybrid work model which will require certain on-site work days (Puerto Rico Location Only)

Nice to haves…

• Experience with automation tools (e.g. Ansible, PowerShell scripting).
• Certified SRE Foundation (SREF).

Physical requirements…

• Must be able to access and navigate each department at the organization’s facilities.
• Sedentary work that primarily involves sitting/standing.

At Abarca we value and celebrate diversity. Diversity, equity, inclusion, and belonging are guiding principles of Abarca and ensure Abarca’s workforce reflects the communities it serves.  We are proud to provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, medical condition, genetic information, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Abarca Health LLC is an equal employment opportunity employer and participates in E-Verify.  “Applicant must be a United States’ citizen. Abarca Health LLC does not sponsor employment visas at this time”

The above description is not intended to limit the scope of the job or to exclude other duties not mentioned. It is not a final set of specifications for the position. It’s simply meant to give readers an idea of what the role entails.

#LI-MH1 #LI-REMOTE

How will this role have an impact?

Join Signify Health's vibrant Site Reliability Engineering team as a Site Reliability Engineer. We’re seeking passionate individuals from diverse technical backgrounds. Reporting to the Manager of Site Reliability Engineering, we offer a collaborative environment that values each team member's unique contribution and fosters an inclusive culture.

Your Role:

• Developing strategies to improve the stability, scalability, and availability of our products.
• Maintain and deploy observability solutions to optimize system performance.
• Collaborate with cross-functional teams to enhance operational processes and service management.
• Design, build, and maintain application stacks for product teams.
• Create sustainable systems and services through automation.

Skills We’re Seeking:

• An eagerness to collaborate with and mentor others in the field of Site Reliability Engineering.
• Strong familiarity with cloud environments (Azure, AWS, or GCP) and a desire to develop further expertise.
• Advanced understanding of scripting languages, preferably with experience with Bash or Python, and programming languages, preferably with experience with Golang.
• Advanced grasp of infrastructure as code, preferably with experience with Terraform.
• Advanced understanding of Kubernetes and containerization technologies.
• Advanced understanding of CI/CD principles and willingness to guide and enforce best practices.
• Advanced understanding of Site Reliability and observability principles, preferably with experience with New Relic.
• A proactive approach to identifying problems, performance bottlenecks, and areas for improvement.

The base salary hiring range for this position is $108,900 to $189,700. Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits.
In addition to your compensation, enjoy the rewards of an organization that puts our heart into caring for our colleagues and our communities.  Eligible employees may enroll in a full range of medical, dental, and vision benefits, 401(k) retirement savings plan, and an Employee Stock Purchase Plan.  We also offer education assistance, free development courses, paid time off programs, paid holidays, a CVS store discount, and discount programs with participating partners.  

About Us:

Signify Health is helping build the healthcare system we all want to experience by transforming the home into the healthcare hub. We coordinate care holistically across individuals’ clinical, social, and behavioral needs so they can enjoy more healthy days at home. By building strong connections to primary care providers and community resources, we’re able to close critical care and social gaps, as well as manage risk for individuals who need help the most. This leads to better outcomes and a better experience for everyone involved.

Our high-performance networks are powered by more than 9,000 mobile doctors and nurses covering every county in the U.S., 3,500 healthcare providers and facilities in value-based arrangements, and hundreds of community-based organizations. Signify’s intelligent technology and decision-support services enable these resources to radically simplify care coordination for more than 1.5 million individuals each year while helping payers and providers more effectively implement value-based care programs.

To learn more about how we’re driving outcomes and making healthcare work better, please visit us at www.signifyhealth.com

Diversity and Inclusion are core values at Signify Health, and fostering a workplace culture reflective of that is critical to our continued success as an organization.

We are committed to equal employment opportunities for employees and job applicants in compliance with applicable law and to an environment where employees are valued for their differences.

What we’re looking for…

We are looking for a Site Reliability Engineer intern who is well versed in cloud technologies, has an automation mindset and is an ardent follower of the SRE discipline. If this sounds like you, then our team will be benefited by your skillset!

Who we are…

ScienceLogic is going through a product transformation and the Site Reliability team is at the forefront of it. We are responsible for the design, deployment, and maintenance of the Cloud Infrastructure used for running the company’s revenue generating go-forward SaaS product line. Overall, we’re passionate about automation and solving complex business and technology challenges. Our team combines SRE, DevOps, Software Development and Information Security knowledge to help make Cloud operations agile, elastic inside the security and governance framework boundaries.

What you’ll be doing…

• Design, automate, test, and monitor the use of cloud native technologies as a foundation for a service platform
• Investigate and resolve customer and operational issues with the mentality of fixing and not just mitigating issues
• Automate the practice of keeping third party and open source cloud native technologies up to date, secure, and performant.
• Employ advanced monitoring practices and technologies to detect and automatically resolve platform issues before they impact the customer’s experience.
• Participate in architecture and operations reviews
• Identify and automate measurement of operations SLAs and SLOs
• Triage incident response, document SOPs, Runbooks and train NOC team members
• Writing automation that can be easily supported and extended by others
• Work on special projects as assigned
• Ability to work against tight deadline and occasionally after-hours, part of on-call scheduling
• Take full responsibility for the availability and performance of the platform

Qualities you possess…

Here at Site Reliability, we believe that if you are hungry for learning, passionate for technology and like building tools then you are a good fit. Having experience with below skills is an added plus:

• 0-3 years of software development, site reliability engineering or cloud operations or equivalent experience
• Bachelors or Masters degree in Computer Science, Information Systems or similar field
• Skilled at problem solving, algorithms, and data structures
• Building tools and scripting frameworks from scratch
• Working with Cloud Automation tools like CloudFormation, Terraform, CDK, aws-cli
• Scripting languages like Python, Groovy, PowerShell, Bash, Perl etc.
• Exposure to Windows, Linux administration skills
• Familiarity with basic networking, security and cloud engineering concepts
• Team player who is eager to help others to succeed through mentoring and leading by example
• Highly collaborative with effective written and verbal communication skills

Don’t meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At ScienceLogic, we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or any other applicable legally protected characteristics in the location in which you are applying.

About ScienceLogic

We empower intelligent and automated IT operations. The ScienceLogic SL1 platform enables companies to digitally transform themselves by removing the difficulty of managing complex, distributed IT services. We use patented discovery techniques to find everything in your IT environment, so you get visibility across all technologies and vendors running anywhere in your data centers or clouds.

www.sciencelogic.com

#LI-Remote

How will this role have an Impact?

Join Signify Health's vibrant Site Reliability Engineering team as a Site Reliability Engineer. We’re seeking passionate individuals from diverse technical backgrounds. Reporting to the Manager of Site Reliability Engineering, we offer a collaborative environment that values each team member's unique contribution and fosters an inclusive culture.

Your Role:

• Developing strategies to improve the stability, scalability, and availability of our products.
• Maintain and deploy observability solutions to optimize system performance.
• Collaborate with cross-functional teams to enhance operational processes and service management.
• Design, build, and maintain application stacks for product teams.
• Create sustainable systems and services through automation.

Skills We’re Seeking:

• An eagerness to grow and collaborate in the field of Site Reliability Engineering.
• Strong understanding of scripting languages, preferably with experience with Bash or Python, and programming languages, preferably with experience with Golang.
• Strong familiarity with cloud environments (Azure, AWS, or GCP) and a desire to develop further expertise.
• Intermediate grasp of infrastructure as code, preferably with experience with Terraform.
• Intermediate understanding of Kubernetes and containerization technologies.
• Intermediate understanding of CI/CD principles and willingness to guide and enforce best practices.
• Intermediate understanding of Site Reliability and observability principles, preferably with experience with New Relic.
• A proactive approach to identifying problems, performance bottlenecks, and areas for improvement.

The base salary hiring range for this position is $92,300 to $160,800. Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits.
In addition to your compensation, enjoy the rewards of an organization that puts our heart into caring for our colleagues and our communities.  Eligible employees may enroll in a full range of medical, dental, and vision benefits, 401(k) retirement savings plan, and an Employee Stock Purchase Plan.  We also offer education assistance, free development courses, paid time off programs, paid holidays, a CVS store discount, and discount programs with participating partners.  

About Us:

Signify Health is helping build the healthcare system we all want to experience by transforming the home into the healthcare hub. We coordinate care holistically across individuals’ clinical, social, and behavioral needs so they can enjoy more healthy days at home. By building strong connections to primary care providers and community resources, we’re able to close critical care and social gaps, as well as manage risk for individuals who need help the most. This leads to better outcomes and a better experience for everyone involved.
Our high-performance networks are powered by more than 9,000 mobile doctors and nurses covering every county in the U.S., 3,500 healthcare providers and facilities in value-based arrangements, and hundreds of community-based organizations. Signify’s intelligent technology and decision-support services enable these resources to radically simplify care coordination for more than 1.5 million individuals each year while helping payers and providers more effectively implement value-based care programs.
To learn more about how we’re driving outcomes and making healthcare work better, please visit us at www.signifyhealth.com

Diversity and Inclusion are core values at Signify Health, and fostering a workplace culture reflective of that is critical to our continued success as an organization.
We are committed to equal employment opportunities for employees and job applicants in compliance with applicable law and to an environment where employees are valued for their differences.  

How will this role have an impact?

Join Signify Health's vibrant Site Reliability Engineering team as a Site Reliability Engineer. We’re seeking passionate individuals from diverse technical backgrounds. Reporting to the Manager of Site Reliability Engineering, we offer a collaborative environment that values each team member's unique contribution and fosters an inclusive culture.

Your Role:

• Developing strategies to improve the stability, scalability, and availability of our products.
• Maintain and deploy observability solutions to optimize system performance.
• Collaborate with cross-functional teams to enhance operational processes and service management.
• Design, build, and maintain application stacks for product teams.
• Create sustainable systems and services through automation.

Skills We’re Seeking:

• An eagerness to grow and collaborate in the field of Site Reliability Engineering.
• Strong familiarity with cloud environments (Azure, AWS, or GCP) and a desire to develop further expertise.
• Intermediate understanding of scripting languages, such as Python or Bash.
• Novice understanding of infrastructure as code, preferably with exposure to Terraform.
• Novice understanding of Kubernetes and containerization technologies.
• Novice understanding of CI/CD principles and willingness to guide and enforce best practices.
• Novice understanding of Site Reliability and observability principles, preferably with exposure to New Relic.
• A proactive approach to identifying problems, performance bottlenecks, and areas for improvement.

The base salary hiring range for this position is $72,100 to $125,600. Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits.
In addition to your compensation, enjoy the rewards of an organization that puts our heart into caring for our colleagues and our communities.  Eligible employees may enroll in a full range of medical, dental, and vision benefits, 401(k) retirement savings plan, and an Employee Stock Purchase Plan.  We also offer education assistance, free development courses, paid time off programs, paid holidays, a CVS store discount, and discount programs with participating partners. 

About Us:
Signify Health is helping build the healthcare system we all want to experience by transforming the home into the healthcare hub. We coordinate care holistically across individuals’ clinical, social, and behavioral needs so they can enjoy more healthy days at home. By building strong connections to primary care providers and community resources, we’re able to close critical care and social gaps, as well as manage risk for individuals who need help the most. This leads to better outcomes and a better experience for everyone involved.
Our high-performance networks are powered by more than 9,000 mobile doctors and nurses covering every county in the U.S., 3,500 healthcare providers and facilities in value-based arrangements, and hundreds of community-based organizations. Signify’s intelligent technology and decision-support services enable these resources to radically simplify care coordination for more than 1.5 million individuals each year while helping payers and providers more effectively implement value-based care programs.
To learn more about how we’re driving outcomes and making healthcare work better, please visit us at www.signifyhealth.com.

Diversity and Inclusion are core values at Signify Health, and fostering a workplace culture reflective of that is critical to our continued success as an organization.
We are committed to equal employment opportunities for employees and job applicants in compliance with applicable law and to an environment where employees are valued for their differences. #SignifyHealth

At Webflow, our mission is to bring development superpowers to everyone. Webflow is the leading visual development platform for building powerful websites without writing code. By combining modern web development technologies into one platform, Webflow enables people to build websites visually, saving engineering time, while clean code seamlessly generates in the background. From independent designers and creative agencies to Fortune 500 companies, millions worldwide use Webflow to be more nimble, creative, and collaborative. It’s the web, made better. 

We’re looking for a Staff Site Reliability Engineer to help us improve reliability and stability of Webflow’s customer-facing production infrastructure serving millions of page views per hour. Our product is used by over 2 million users world-wide across 190 countries and you’ll help ensure our platform is healthy and performant for these users as tens of thousands of projects are launched on Webflow each month.

About the role 

• Location: Remote-first (United States; BC & ON, Canada) 
• Full-time 
• Permanent
• Exempt 
• The cash compensation for this role is tailored to align with the cost of labor in different geographic markets. We've structured the base pay ranges for this role into zones for our geographic markets, and the specific base pay within the range will be determined by the candidate’s geographic location, job-related experience, knowledge, qualifications, and skills.
  • United States  (all figures cited below in USD and pertain to workers in the United States)
    • Zone A: $191,600 - $260,600
    • Zone B: $180,100 - $245,000
    • Zone C: $168,600 - $229,350
  • Canada  (All figures cited below in CAD and pertain to workers in ON & BC, Canada)
    • CAD 217,900 - CAD 296,350
• Please visit our Careers page for more information on which locations are included in each of our geographic pay zones. However, please confirm the zone for your specific location with your recruiter.
• Reporting to the Senior EM 

As a Staff Site Reliability Engineer, you’ll … 

• Join our Site Reliability team, which is responsible for infrastructure behind our core Webflow tools, APIs, and hosting services.
• Empower engineers on other teams to take control of their services by writing shared infrastructure-as-code tooling and collaborating on internal best practices for infrastructure.
• Consult with other teams across engineering to continuously improve runbooks, documentation, and other operational processes to better support our production environment.
• Occasionally dive into the main Webflow application in Node, Python, or Go to better discern (and sometimes fix) behavior in production.
• Drive relationships with stakeholders across Customer Support, Partnerships, and Sales to understand how Webflow’s production services should support projected growth. 
• Participate in and help to scale on-call and incident response processes with future roadmapping in mind.
• Drive cross-pillar collaboration with software engineers, product managers, designers, and QA analysts in an autonomous, supportive team environment.
• Effectively communicate team priorities and strategy to engineering and cross-functional leadership teams.
• Improve our planning, development, and deployment processes to help you and your fellow team members.
• Participate in all engineering activities including incident response, interviewing, designing and reviewing technical specifications, code review, and releasing new functionality.

In addition to the responsibilities outlined above, at Webflow we will support you in identifying where your interests and development opportunities lie and we'll help you incorporate them into your role.

About you 

You’ll thrive as a Staff Site Reliability Engineer if you … 

• Have 7-10+ years of experience in scalable, multi-tenant environments.
• Either a background as an ops engineer with an enthusiasm for code, or a background as a software engineer with an enthusiasm for systems administration.
• 5+ years of experience building, maintaining, and debugging distributed systems in a customer-facing environment that allows for little to no downtime.
• Experience navigating and scaling multi-tier cloud environments on either AWS or GCP.
• Experience with container-centric architectures, built with Docker and tools like Kubernetes (EKS, GKE, AKS, OpenShift, etc.), ECS, Docker Swarm, or Mesos.
• Experience with infrastructure-as-code tools like Terraform, Pulumi, Ansible, Puppet, or Chef.
• Experience in contributing to full-stack applications built using tools like React, Node, and MongoDB.
• Enthusiasm for mentoring and sponsoring less-experienced engineers.

It would be a bonus if you had even one of the following:

• Experience with Kubernetes, Nginx, Terraform, or Pulumi specifically.
• Experience improving on-call and incident response processes for Engineering.
• Experience working in high-compliance environments or a special interest in security engineering. We are not the security team, but we are always looking to improve our security posture!

Even if you don’t meet 100% of the above qualifications, you should still seriously consider applying. Research shows that you may still be considered for a role if you meet just half of the requirements.

Our Core Behaviors:

• Obsess over customer experience.We deeply understandwhatwe’re building andwhowe’re building for and serving. We define the leading edge of what’s possible in our industry and deliver the future for our customers.
• Move with heartfelt urgency.We have a healthy relationship with impatience, channeling it thoughtfully to show up better and faster for our customers and for each other. Time is the most limited thing we have, and we make the most of every moment.
• Say the hard thing with care.Our best work often comes from intelligent debate, critique, and even difficult conversations. We speak our minds and don’t sugarcoat things — and we do so with respect, maturity, and care.
• Make your mark.We seek out new and unique ways to create meaningful impact, and we champion the same from our colleagues. We work as ateamto get the job done, and we go out of our way to celebrate and reward those going above and beyond for our customers and our teammates.

Benefits & wellness

• Equity ownership (RSUs) in a growing, privately-owned company
• 100% employer-paid healthcare, vision, and dental insurance coverage for employees and dependents (full-time employees working 30+ hours per week), as well as Health Savings Account/Health Reimbursement Account, dependent care Flexible Spending Account (US only), dependent on insurance plan selection where applicable in the respective country of employment; Employees may also have voluntary insurance options, such as life, disability, hospital protection, accident, and critical illness where applicable in the respective country of employment
• 12 weeks of paid parental leave for both birthing and non-birthing caregivers, as well as an additional 6-8 weeks of pregnancy disability for birthing parents to be used before child bonding leave (where local requirements are more generous employees receive the greater benefit); Employees also have access to family planning care and reimbursement
• Flexible PTO with a mandatory annual minimum of 10 days paid time off for all locations (where local requirements are more generous employees receive the greater benefit), and sabbatical program
• Access to mental wellness and professional coaching, therapy, and Employee Assistance Program
• Monthly stipends to support health and wellness, smart work, and professional growth
• Professional career coaching, internal learning & development programs
• 401k plan and pension schemes (in countries where statutorily required) financial wellness benefits, like CPA or financial advisor coverage
• Discounted Pet Insurance offering (US only)
• Commuter benefits for in-office employees

Temporary employees are not eligible for paid holiday time off, accrued paid time off, paid leaves of absence, or company-sponsored perks unless otherwise required by law.

Be you, with us

At Webflow, equality is a core tenet of our culture. We are an Equal Opportunity (EEO)/Veterans/Disabled Employer and are committed to building an inclusive global team that represents a variety of backgrounds, perspectives, beliefs, and experiences. Employment decisions are made on the basis of job-related criteria without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other classification protected by applicable law. Pursuant to the San Francisco Fair Chance Ordinance, Webflow will consider for employment qualified applicants with arrest and conviction records.

Stay connected

Not ready to apply, but want to be part of the Webflow community? Consider following our story on our Webflow Blog, LinkedIn, X (Twitter), and/or Glassdoor. 

Please note:

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Upon interview scheduling, instructions for confidential accommodation requests will be administered.

To join Webflow, you'll need a valid right to work authorization depending on the country of employment.

If you are extended an offer, that offer may be contingent upon your successful completion of a background check, which will be conducted in accordance with applicable laws. We may obtain one or more background screening reports about you, solely for employment purposes.

For information about how Webflow processes your personal information, please reviewWebflow’s Applicant Privacy Notice. 

At Webflow, our mission is to bring development superpowers to everyone. Webflow is the leading visual development platform for building powerful websites without writing code. By combining modern web development technologies into one platform, Webflow enables people to build websites visually, saving engineering time, while clean code seamlessly generates in the background. From independent designers and creative agencies to Fortune 500 companies, millions worldwide use Webflow to be more nimble, creative, and collaborative. It’s the web, made better. 

We’re looking for a Senior Site Reliability Engineerto improve reliability and stability of Webflow’s customer-facing, production infrastructure, serving millions of page views per hour. Our product is used by over 2 million users world-wide across 190 countries, and you’ll help ensure our platform is secure and scalable for these users as tens of thousands of projects are launched on Webflow each month.

About the role 

• Location: Remote-first (United States; BC & ON, Canada) 
• Full-time 
• Permanent
• Exempt 
• The cash compensation for this role is tailored to align with the cost of labor in different geographic markets. We've structured the base pay ranges for this role into zones for our geographic markets, and the specific base pay within the range will be determined by the candidate’s geographic location, job-related experience, knowledge, qualifications, and skills.
  • United States  (all figures cited below in USD and pertain to workers in the United States)
    • Zone A: $162,500 - $216,050
    • Zone B: $152,700 - $203,100
    • Zone C: $143,00 - $190,150 
  • Canada  (All figures cited below in CAD and pertain to workers in ON & BC, Canada)
    • CAD 184,600 - CAD 245,500
• Please visit our Careers page for more information on which locations are included in each of our geographic pay zones. However, please confirm the zone for your specific location with your recruiter.
• Reporting to the Senior EM 

As a Senior Site Reliability Engineer, you’ll … 

• Join our Site Reliability team, which is responsible for infrastructure behind the main Webflow application, as well as the infrastructure required for our hosting plans.
• Empower engineers on other teams to take control of their services by writing shared infrastructure-as-code tooling and collaborating on internal best practices for infrastructure.
• Occasionally dive into the main Webflow application in Node, Python, or Go to better discern (and sometimes fix) behavior in production.
• Work with peers on Webflow’s Customer Support, Partnerships, and Sales teams to enable customers using Webflow’s services in production.
• Participate in and continuously improve on-call and incident response processes.

In addition to the responsibilities outlined above, at Webflow we will support you in identifying where your interests and development opportunities lie and we'll help you incorporate them into your role.

About you 

You’ll thrive as a Senior Site Reliability Engineer if you …

• Either a background as an ops engineer with an enthusiasm for code, or a background as a software engineer with an enthusiasm for systems administration.
• 5+ years of experience building, maintaining, and debugging distributed systems in a customer-facing environment that allows for little to no downtime.
• Experience navigating and scaling multi-tier cloud environments on either AWS or GCP.
• Experience with container-centric architectures, built with Docker and tools like Kubernetes (EKS, GKE, AKS, OpenShift, etc.), ECS, Docker Swarm, or Mesos.
• Experience with infrastructure-as-code tools like Terraform, Pulumi, Ansible, Puppet, or Chef.
• Experience in contributing to full-stack applications built using tools like React, Node, and MongoDB.
• Enthusiasm for mentoring and sponsoring less-experienced engineers.

It would be a bonus if you had even one of the following …

• Experience with Kubernetes, Nginx, Terraform, or Pulumi specifically.
• Experience improving on-call and incident response processes for Engineering.
• Experience working in high-compliance environments or a special interest in security engineering. We are not the security team, but we are always looking to improve our security posture!

Even if you don’t meet 100% of the above qualifications, you should still seriously consider applying. Research shows that you may still be considered for a role if you meet just half of the requirements.

Our Core Behaviors:

• Obsess over customer experience. We deeply understand what we’re building and who we’re building for and serving. We define the leading edge of what’s possible in our industry and deliver the future for our customers.
• Move with heartfelt urgency. We have a healthy relationship with impatience, channeling it thoughtfully to show up better and faster for our customers and for each other. Time is the most limited thing we have, and we make the most of every moment.
• Say the hard thing with care. Our best work often comes from intelligent debate, critique, and even difficult conversations. We speak our minds and don’t sugarcoat things — and we do so with respect, maturity, and care.
• Make your mark. We seek out new and unique ways to create meaningful impact, and we champion the same from our colleagues. We work as a team to get the job done, and we go out of our way to celebrate and reward those going above and beyond for our customers and our teammates.

Benefits & wellness

• Equity ownership (RSUs) in a growing, privately-owned company
• 100% employer-paid healthcare, vision, and dental insurance coverage for employees and dependents (full-time employees working 30+ hours per week), as well as Health Savings Account/Health Reimbursement Account, dependent care Flexible Spending Account (US only), dependent on insurance plan selection where applicable in the respective country of employment; Employees may also have voluntary insurance options, such as life, disability, hospital protection, accident, and critical illness where applicable in the respective country of employment
• 12 weeks of paid parental leave for both birthing and non-birthing caregivers, as well as an additional 6-8 weeks of pregnancy disability for birthing parents to be used before child bonding leave (where local requirements are more generous employees receive the greater benefit); Employees also have access to family planning care and reimbursement
• Flexible PTO with a mandatory annual minimum of 10 days paid time off for all locations (where local requirements are more generous employees receive the greater benefit), and sabbatical program
• Access to mental wellness and professional coaching, therapy, and Employee Assistance Program
• Monthly stipends to support health and wellness, smart work, and professional growth
• Professional career coaching, internal learning & development programs
• 401k plan and pension schemes (in countries where statutorily required) financial wellness benefits, like CPA or financial advisor coverage
• Discounted Pet Insurance offering (US only)
• Commuter benefits for in-office employees

Temporary employees are not eligible for paid holiday time off, accrued paid time off, paid leaves of absence, or company-sponsored perks unless otherwise required by law.

Be you, with us

At Webflow, equality is a core tenet of our culture. We are an Equal Opportunity (EEO)/Veterans/Disabled Employer and are committed to building an inclusive global team that represents a variety of backgrounds, perspectives, beliefs, and experiences. Employment decisions are made on the basis of job-related criteria without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other classification protected by applicable law. Pursuant to the San Francisco Fair Chance Ordinance, Webflow will consider for employment qualified applicants with arrest and conviction records.

Stay connected

Not ready to apply, but want to be part of the Webflow community? Consider following our story on our Webflow Blog, LinkedIn, X (Twitter), and/or Glassdoor. 

Please note:

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Upon interview scheduling, instructions for confidential accommodation requests will be administered.

To join Webflow, you'll need a valid right to work authorization depending on the country of employment.

If you are extended an offer, that offer may be contingent upon your successful completion of a background check, which will be conducted in accordance with applicable laws. We may obtain one or more background screening reports about you, solely for employment purposes.

For information about how Webflow processes your personal information, please reviewWebflow’s Applicant Privacy Notice.