MAS Global is an Agile Software Development Services firm based in Florida, United States, with consultants in multiple states in the US and offices in Medellin, Colombia in a convenient location (Patio Bonito and Ciudad del Rio).  MAS Global provides top talent to corporations in the US with a mix of onsite and nearshore team members. Our Founder and CEO of MAS Global was born in Colombia, graduated from EAFIT University, and is highly engaged with the team.  MAS Global is also a Certified Women-Owned Business Enterprise and listed by Inc5000 magazine as one of the fastest-growing companies in the US and another. Our team members enjoy a great culture and work environment, some of the benefits include prepaid medicine and classes with native English coaches, 2 days working from home, an energetic and talented team that likes to work smart and continuously learn. Team members playing video games during lunchtime or after work, ping pong in our patio is a common everyday scene.  Even more common is to see teams collaborating to build amazing software, build innovative solutions with the latest technologies and interacting with teams across the US to meet sprint goals. If this sounds like you, come join us!

Check out our office and team in this quick video

Main Function:

-Building Software to Help Operations and Support Teams
-Fixing Support Escalation Issues
-Optimizing On-Call Rotations and Processes
-Documenting Knowledge
-Conducting Post-Incident Reviews

Technical Skill Set

• 4-10 years of experience in DevOps/SRE/Operations Support/Systems Administration/Software Engineering, in a large environment
• Experience implementing a CI/CD pipeline (build, test, and deploy).
• System Administration Experience
• Knowledge of Networking.
• Tools: Docker, Kubernetes, Jenkins, CircleCI, Ansible, New Relic, DataDog or similar tools
• Languages: NodeJS, Python, Golang, Bash, or similar languages
• Services: Redis, Github, Cloud Functions, Datastore, EKS, ECR, Vault, App Engine, Cloud Storage, Prometheus, Cloud Run, Cloud Build, Cloud DNS, API Gateway or similar
• Frameworks: Serverless, Terraform

English Level:  B1+

This is a remote position. We are a global team that leverages the latest technology to communicate with our colleagues across the globe. When it’s safe to do so, there may be times in which this role would be required to travel to a local office for in person collaborations with your team.  

Being a Site Reliability Engineer at iManage means…

You are a junior to mid-level engineer with a good understanding of SRE tools and can also demonstrate the ability to pick up new concepts and technologies quickly. As a SRE on our team, you'll get your hands in every part of the technology stack, understanding the inner workings and helping drive our solutions forward. Our solution makes it simple to uncover relevant content and seek best practices from experts based on their own activities, experience and relationships. It goes beyond the basic productivity you’d expect from a document management system. By incorporating other sources of institutional, analytical and practical data, we help our clients discover contextually relevant content, expertise, best practices, and insights. You will play the key role of supporting the teams to deliver excellent software to the clients by solving challenging and difficult problems, all while having fun!

One of our leaders, Site Reliability Engineer Team Lead (Andrea Coccodi) describes this opportunity best:“You will work closely with the engineering team, providing guidance and your experience around Docker, Helm, ArgoCD and Kubernetes. More importantly, you will work on complex and exciting challenges every day. The engineering team is a vibrant and ambitious group that is responsible for driving our product forward and executing our product roadmap - and so you will be helping to manage and improve our development pipeline as well as working closely with developers to support their technology stack”.

iM Responsible For…

• Maintaining the technology stack up to date and increasing reliability
• Driving innovation and platform evolution   
• Adhering to security best practices 
• Driving the productization and observability of our applications
• Coordinating and participating in production support and on-call rotations   
• Working cross functionally with cloud operations, security team, development and product team 

iM Qualified Because I Have…

• 3+ years in SRE roles demonstrating increasing responsibilities 
• Solid understanding of working with GIT source control  
• The ability to troubleshoot and debug VM/container issues at any level, including networking   
• Experience deploying resources via Terraform
• Understanding or experience utilizing Kubernetes
• Hands on experience with Microsoft Azure, AWS or Google Cloud  
• Strong knowledge and understanding of monitoring tools (Prometheus, Grafana, EFK) 
• Knowledge and experience of scripting (Bash or Python); can contribute to development of tools and services, and grow our automation 
• Passion for technology and solving challenging problems  

iM Getting To…

• Join a supportive, experienced team benefiting from continuous growth within an inclusive, encouraging and vibrant culture 
• Onboard remotely and be included in all aspects of iManage life 
• Collaborate cross functionally 
• Focus on meaningful work, solving complex, real world issues utilizing the latest technologies and protocols 
• Own your learning and growth within our career development support framework plus, access a huge range online learning library 
• Receive competitive benefits that include; attractive salary based on market data, health/vision/dental/life insurance, 401k matching, performance bonuses, flexible working environment, generous PTO, unlimited sick days and so much more! 

About iManage…

iManage is dedicated to Making Knowledge Work™. Over one million professionals across 65+ countries rely on our intelligent, cloud-enabled, secure knowledge work platform to uncover and activate the knowledge that exists inside their business content and communications.   

We are continuously innovating to solve the most complex professional challenges and enable better business outcomes; Our work is not always easy but it is ambitious and rewarding.  

So we’re looking for people who love a challenge. People who are happiest when they’re solving problems and collaborating with the industry’s best and brightest. That’s the iManage way. It’s how we do things that might appear impossible. How we develop our employees’ strengths and unlock their potential. How we find meaning in everything we do.  

Whoever you are, whatever you do, however you work. Make it mean something at iManage. 

Learn more at: www.imanage.com  

Please see our privacy statement for more information on how we handle your personal data: https://imanage.com/privacy-policy/  

#LI-REMOTE

#LI-LM1

We create complex digital experiences within a high performance team!

EDRANS is one of the few AWS Premier Partner technology companies in the World.

We are helping all types of industries to build smarter, scalable businesses by leveraging the latest Cloud technologies.

Aspects of the role:

● Design reproducible Cloud infrastructure leveraging Terraform.
● Provide advice regarding Well-Architected designs throughout the engagement.
● Implement source control management solutions.
● Work together with DevOps Engineers on holistic implementation of CI/CD processes.
● Design and develop software components as needed for the different automation
processes.
● Help with troubleshooting during incidents or problems when required as an SME.
● Build and Release Activities of in-house Software.
● Develop automated runbooks leveraging tools such as Ansible.
● Participate in the Change Management process/meetings.
● Participate in planned deployments when required.
● Help on troubleshooting during incidents or problems when the build and release team is
required.
● Provide continuous improvement to build and release processes.
● Provision of new clients according to de defined SLAs.

Specific Knowledge:

- Solid knowledge in administration of Windows Server or Linux (RedHat and/or Debian based distributions)
- Experience with at least one of the following programming languages: Python or Go.
- Hands-on experience with application monitoring, troubleshooting, log analysis, and system metrics analysis.
- Knowledge in VCS systems such as Git.
- Previous experience handling second level real-time alerts and resolving high-impact incidents.
- Solid knowledge in native scripting languages such as Bash or Powershell.
- Basic knowledge and understanding of Cloud infrastructure with any provider like AWS or Azure.
- Knowledge in application servers such as RedHat's JBoss/WildFly.
- Advanced English (writing and speaking skills) to be able to communicate with technical teams and customers.

Communication skills are going to be highly appreciated & fluent english is a must as we are a global company with people all over the world.

Location: Argentina (any part of the country it’s great for us!)
Shift: 09 a.m to 18 p.m from Monday to Friday.
 

What we offer:
 

AWS certifications

OSDE 310 (family members included)

English lessons in company

Personalized benefits package

Competitive salary and benefits.

Awesome learning environment for you to develop.

Our mission statement:

Our mission is to become the world’s highest-performance consulting organization earning customers’ affection by delivering outstanding experiences and value, developing our people, our environment and our community.

If you are interested in being part of our team, do not hesitate in sending us your resume and tell us a bit about yourself! You can apply here or contact us via email on recruiting@edrans.com

Join our culture and keep growing!

Does managing and extending massive cloud platforms get your creative mind racing? Do you love building and debugging open-source, LAMP-stack architectures using cutting-edge technologies? Are you ready to ditch the commute and work from wherever is comfortable for you? Axelerant is looking for a DevOps Engineer like you.

As a Site Reliability/DevOps Engineer, you will be implementing automated solutions for multiple customers in various industries. Further, you will employ industry-leading continuous integration, delivery, and deployment patterns while collaboratively working with peers to execute them towards successful solutions. This role is hands-on development and operations and will be committing code to repositories daily.

The job opening is for intermediate to architect levels of experience. We'll figure out your placement together, based on questionnaire responses and our conversations.

Responsibilities:

• Responsible for understanding and implementing solutions to meet desired business outcomes and standards sustainably
• Responsible for design, deployment, and support automation of continuous integration, continuous delivery, and continuous deployment (CI/CD) pipeline operations per account and organizational requirements
• Participate in design, build, and on-call support of various cloud, container, and on-premises platforms through standalone and integration operations
• Strategize, review, design, and implement safe, secure, scalable, and easily maintained IT infrastructure for the organization and clients
• Responsible for ensuring that operational and service level agreements are operationally met through SLI and SLO monitoring, analysis, and incident responses
• Participate in planning team structure, activities, and involvement in project management activities plus proactive support thereof.

Requirements:

• 3+ years of professional site reliability/DevOps career experience.
• 1+ years of experience using agile methodologies.
• 1+ years of experience using Git source code versioning and Pull Requests.
• Experience with any of the scripting language like Bash, Python, Java, JavaScript, C#, Ruby, PHP, or SmashTest
• Experience with automation platforms tools like TravisCI, CircleCI, Jenkins, or GitLabCI
• Experience with cloud providers like Amazon Web services (AWS), Microsoft Azure, or Google Cloud Platform (GCP)
• Strong problem-solving and troubleshooting skills
• Experience with container and orchestration technologies like Docker, Kubernetes and OpenShiftalong with Linux OS
• Experience with Infrastructure as a Code (IaC) and configuration management tools like Terraform, Ansible, Chef, Puppet, or Salt
• Experience with monitoring, APM, and alerting tools like Newrelic, Pingdom, or Pagerduty
• Experience with twelve-factor development methodology for building software-as-a-service applications
• Ability to automate tasks using a scripting language
• Ability to use shell extensively and use regular expressions comfortably
• Strong communication skills and ability to partner across organizations

Nice to Have:

• Bachelor's Degree in computer science or equivalent experience
• Certified Amazon Web Services professional
• Certified Kubernetes Administrator professional
• Good Experience with Linux operating systems.
• Experience with Governance best practices and DEVSECOPS methodologies
• Familiar with the 3factor application architecture pattern
• Get’s the big picture
• Track record of managing multiple priorities and competing demands

Special Considerations

All of Axelerant’s roles are considered work from anywhere. But, we’re mainly looking to build our teams around Africa, Latin America, and Southeast Asia unless specified otherwise. And, we typically expect people to have a two-hour crossover with 11 AM to 7 PM India (UTC+05:30) each workday for meetings and coaching. Further, our salaries are India-based with regional factoring, though some overrides exist.

About Axelerant

We began as an idea in 2012 to build a work from anywhere professional services organization that empowers our team members. Today, we have achieved that and are continuously improving our career, engagement, and performance programs, as demonstrated by our Axelerant Difference and 4.9/5.0 Glassdoor rating.

Axelerant accelerates digital outcomes for customers as their primary partner of record. This means that our growing team of over 150 is amongst the best worldwide who create substantial value for our customers because they care about what they do.

#LI-Remote

Diverse, Equitable, and Inclusive Opportunities

We believe that a diverse, equitable, and inclusive team is critical to our success as a global company. We seek to recruit, develop, and retain the most talented people from a diverse candidate pool. The more inclusive we are, the better our work will be. Kindness and openness are Axelerant core values, and when you qualify for a role, we will make an effort to include and accommodate you, even when that looks different than it seems for others. E.g., non-standard work hours, specialized work equipment, modified work agreements.

Discrimination isn’t welcome at Axelerant.

Event Sponsorship

We want you to attend events related to the things you care about. Get sponsored by us to attend when you’re contributing locally and beyond.

Meaningful Time Off

52 weekends and 35 days per year of consolidated leave plus maternity, paternity, and sabbatical allowances.

Professional Development

We’re always teaching and learning. Continuing education, peer mentorship, life coaching, certifications, and training help our team members advance professionally.

Remote & Flexible

All you need is a reliable Internet connection. Work from anywhere you’re comfortable and choose work hours to balance your life.

Retreats & Meetups

With annual retreats, quarterly town halls, and monthly celebrations, we never let remote get in the way of work or fun.

About Spoke Phone

Founded in 2016, Spoke is the only approved low-code platform for Twilio’s 235,000 Enterprise Customers and 9 Million Developers. Companies of every size and industry are using Spoke to transform their businesses, across sales, service, marketing, commerce, and more by connecting with customers in a unified way. We build solutions that can revolutionise companies. Join Spoke and discover a future of new opportunities.

Spoke provides integrated communication apps, features, and APIs for Twilio, that save months and months of developer time and cost.

Twilio Customers use Spoke to replace traditional PBX and cloud phone systems with a flexible alternative on Twilio that they control.

Twilio Contact Center Customers use Spoke to connect calls, conversations, and context between contact center agents in Twilio Flex and the rest of the business - without need for a Telco or traditional phone system.

Developers Building On Twilio accelerate projects without building everything, using Spoke’s ready-to-use Apps, Features and APIs for Twilio.

With Spoke, customers can now build and deploy the “last-mile” on Twilio without any specialist skills, heavy lifting, or ongoing maintenance.

Here is why this job exists

Spoke provides communications freedom for innovative companies that have complex customer journeys. Powered by Twilio, Spoke ensures that companies are never locked into a one-size-fits-all solution ever again.

We are looking for a Principal Site Reliability Engineer to help take our production infrastructure to the next level as we rapidly expand our services and coverage throughout the world.

Our customer base is growing, and as they grow so does the demand on our infrastructure. You will be part of our new SRE team, working to maintain, extend and support the Spoke platform as we expand across the globe.

Our platform is fully serverless running on AWS Lambda, with our APIs exposed via GraphQL and data stored in PostgreSQL and DynamoDB. We use Terraform to manage our AWS stack and use GitHub to manage our codebase, continuously deploying via CircleCI.

We run a flat organisation and don’t follow rigid scrum, kanban or any specific “agile” process; instead we prefer conversation and communication to deliver work continuously in an agile iterative way. We learn from our mistakes and are always improving the way we work and deliver working software.

What the role involves

• Keeping Spoke’s service up and running or getting it back up and running quickly when failure occurs
• Working closely with teams and internal partners to ensure that we ship software that meets security, SLA, and performance requirements
• Collaborating with cross-functional product engineering teams to drive repeatability and reliability in our production infrastructure.
• Refining and sharing to make all teams' lives easier, such as developer tooling, build automation, provisioning, logging, monitoring, alerting, etc.
• Producing clean, consistent and well-organized code to automate our infrastructure, builds, deployments and configurations within our stack.
• Writing code for infrastructure projects, such as data retention, performance and load testing, monitoring and alerting, command line scripts, automation, etc.
• Writing, updating, and using documentation, including runbooks/playbooks
• Automating work including infrastructure needs, testing, failover solutions, failure mitigation, and much more
• Debugging complex problems across an entire stack and creating solid solutions
• Designing, implementing, and troubleshooting CI/CD pipelines

• On-Call Responsibility: You will be one of the main points of contact for alerts and incidents, and responsible for overall reliability and availability

What you will bring

• 7 years experience with software engineering, software development, or system operations and administration
• Excellent communication skills, both verbal and written
• In depth knowledge of AWS Architecture and Security best practices
• Experience automating infrastructure, testing, and deployments using Terraform and can explain the Infrastructure as Code paradigm
• Experience with SQL and NoSQL databases such as Postgres, DynamoDB
• Experience with Node/Javascript/Typescript
• Experience debugging complex problems
• Experience designing, building, and operating large-scale production systems
• Experience with automated configuration management
• Understand networking and messaging, especially between services
• Experience with distributed systems.
• You have impeccable attention to detail, are well organised and self-directed.
• You are an independent thinker and like to own and solve complex problems.
• You are willing to wear multiple hats and do what needs to be done, whether or not it’s in your job title.
• You have experience supporting a system with three-nines reliability requirements.
• You enjoy instrumenting applications and building monitoring and visualisations.

Good to have

• Experience with telephony / voice applications.
• Good understanding of / willingness to learn telephony / SIP.
• You have experience working in a compliant environment (SOC 2, HIPAA, GDPR).
• Experience with Android, iOS and Electron applications and build pipelines.

Benefits

• Flexible remote working
• Health Insurance and Wellness initiatives
• Employee Share Options
• Promote from within and cross functional training

Livestorm is the world's leading end-to-end video engagement platform.

Founded in 2016, Livestorm allows companies to organize powerful online meetings, webinars and virtual events from end-to-end. Our web-browser platform provides teams with all the workflows around video engagement to promote, host and analyze online events.

Livestorm is built with ease of use in mind. We serve companies of all sizes, from startups to Fortune 500s. Brands like Shopify, Honda, Spendesk, Front and Revolut trust Livestorm for premium video engagement during their online events.

Here are our core values:

• Stay curious: Be interested in the world around you.
• Remain humble: Keep learning and keep your ego in check.
• Be resourceful: Go that extra mile in the most efficient way.
• Own it: Take pride in what you do, own your wins, and fails.
• Be transparent: Sharing knowledge, learnings, feedback, and mistakes.

As Livestorm is growing rapidly, our team is aiming to further improve our reliability and performance of our platform. Therefore, we are looking for a Senior Site Reliability Engineer **who is passionate about building a product used by 4,000+ customers around the globe.

As Livestorm's Site Reliability Engineer, you'll be joining the Reliability team to be in charge of the scalability, stability and maintenance of our platform. You'll work alongside our CTO, products teams, Engineers and will be reporting to our Infrastructure Manager.

While Livestorm has headquarters in Paris, we are a remote-first company. As a matter of fact, members of our team are located between France, Spain or Greece, so we are looking for the best talent, no matter where you live.

In this role, you'll be responsible for:

• Guarantee the operational availability of services by monitoring and resolving any problems on all our platforms.
• Improve monitoring and logging mechanisms and tools (collected metrics, system logs, errors, traces between departments, etc.).
• Participate in the implementation of solutions to enhance security.
• Continuously improve deployment mechanisms, by improving tools, making them available to developers, and accelerating deployment time.
• Work with other Software engineers to guarantee an architecture and design that answers to the growing needs of the company

About the job

Slync.io is the first purpose-built logistics operating platform that delivers Logistics Orchestration™ to transform the way shippers, logistics service providers, and carriers manage global operational issues and multi-enterprise data. An API-driven platform, Slync.io connects disparate systems, ingests structured and unstructured datasets, orchestrates teams and automates processes seamlessly together for multi-enterprise transparency and friction-free collaboration for your end-to-end logistics operating network. Slync.io is proud to support users across four continents and happy to call three of the top 5 freight forwarders worldwide our customers.

Slync.io is Intelligent Automation for Global Logistics.

We are a dynamic, agile, and driven group of problem solvers that deliver unparalleled results for our customers by solving critical challenges in the lives of daily logistics operators. Our diverse team comes from all over the world, from other successful startups, big tech companies, logistics service providers, and supply chain technology leaders. We’re looking for motivated and exceptional people to join us on our exciting journey to revolutionize the logistics software industry globally.

Slync.io’s operations are headquartered in Dallas, Texas. See for yourself what else Slync.io has been up to visit Our Slync.io Blog.

Responsibilities

• Maintain services once they are live

• Perform analysis and troubleshooting on core infrastructure elements

• Being available to discuss and resolve technical issues and escalations with other technical staff as required

• Work on standardization endeavors across multiple disciplines

• Increase visibility of components across the estate in order to improve reliability.

• Design new automation solutions in addition to the maintenance of current automation tools

• Support services through system design, developing frameworks, and capacity planning.

• Identifying work opportunities and preparing or assisting with the preparation of technical proposals as required, working with service owners to improve service resiliency and architecture

Qualifications

• This position will require to work Asia hours.

• BS in a related discipline, or 3+ years equivalent technology experience.

• 2+ years GNU/Linux and/or remote system administration experience or equivalent.

• Monitoring tools such as grafana, prometheus, TICK, elastic and / or others

• Solid experience with kubernetes, helm and docker.

• Strong cloud exposure on AWS, Azure, GCP, or similar platform (GCP preferred)

• Experience with automation, configuration management, and developing infrastructure as code (terraform, ansible)

• Experience with software development (Bash, Python, Java, JavaScript or equivalent)

• Experience with databases and SQL (e.g. GCP, CloudSQL, PostgreSQL, Mongo)

• A desire to do tasks in a reliable and sustainable way - not necessarily the quickest

• An understanding of logistics and shipping would be a plus

• Must reside in Hong Kong and be a citizen or have permanent residency in Hong Kong. 

Slync.io is excited to offer full-time roles with competitive base salary, early-stage equity, comprehensive medical, dental and vision insurance as well as pre-tax flexible spending accounts for transportation commuter benefits. We also host team-building activities and provide a great environment to accelerate your career.

The role will require the eligibility to work in Hong Kong as a citizen or permanent resident.

#LI-JT1

Overview /

As a Senior Site Reliability Engineer on our Platform Operations team, you will wield your expertise to ensure that Numerated’s innovative SaaS products are built on reliable, scalable, resilient and secure cloud infrastructure. You will help create a bridge between operations and product development by applying an operations mindset to our software engineering and vice versa. Furthermore, you will play a key role in maintaining and evolving our operations and information security praxes and in helping to ensure that our infrastructure meets the demands of our fast-paced, dynamic organization.

You bring a deep understanding of cloud native architectures, practices, and tools. With a background in software development, site operations, and infosec, you are just as comfortable writing code, building out an environment, building an IDS policy, or responding to the alerts it generates.

In this role you will be all-in on tactics, managing, maintaining, monitoring, and supporting the day-to-day operations of our cloud computing presence and strategy, anticipating our future infrastructure needs and designing and implementing elegant solutions that meet them.

Essential Responsibilities /

• Design and develop tools to automate cloud and datacenter platform management.
• Partner with key stakeholders as a platform champion for cloud-native systems, and coach others on how to use platform capabilities effectively.
• Engage with development teams throughout the SDLC to help develop software for reliability.
• Collaborate across the organization to improve operations, efficiency and customer experience.
• Develop and maintain automation for routine management processes.
• Develop and maintain monitoring, diagnostics, and debug tooling to improve detection and response to application and infrastructure issues.
• Maintain appropriate controls and documentation to support compliance initiatives.
• Ensure compliance with security and compliance controls.
• Work with software architects and developers to design and implement cloud solutions.
• Drive innovation through the ongoing evaluation, design, and implementation of new technology.
• Provide continuous feedback to Product, Engineering and Cloud Operations team.
• Analyze and troubleshoot infrastructure issues, identify their root causes, and implement improvements to prevent their recurrence.
• Administer and manage SaaS applications and infrastructure in AWS and legacy datacenters.
• Respond to incidents and contribute to retrospectives and postmortems.

Education Requirements /

• Bachelor’s degree in Computer Science or related IT field preferred
• Certification Requirements: AWS Certification a plus

Work Experience Requirements /

• 5+ years building and maintaining AWS infrastructure and/or AWS-hosted applications
• Infrastructure as code automation (Terraform, Ansible, CloudFormation)
• Experience with modern scripting languages, Python preferred
• High availability design and implementation across AWS services
• Database technologies and maintenance (RDS, Aurora, PostgreSQL, Redis)
• AWS networking and routing technologies (VPC, security groups, Route53, ELB)
• AWS security technology and practices (KMS, SSM, Secrets Manager, encryption, IAM)
• Building and maintaining scalable, high-volume applications
• Agile/scrum methodologies
• Exceptional communication and interpersonal skills with an ability to extract, translate, and communicate meaningful information with management and peers
• Strong technical documentation skills for both workflows and support documentation

Hi, we’re Numerated!

We help banks and credit unions dramatically reduce the work associated with business lending for their institution and their borrowers, using data.Numerated is a SaaS digital loan origination system for business banking that dramatically reduces work for financial institutions and their customers by using data. Banks and credit unions use Numerated to meet businesses’ expectations for digital convenience, and to bring efficiency gains to internal teams. The platform’s unique use of data streamlines originations for any business banking product, from application to decision to close. More than 500,000 businesses and 30,000 financial institution associates have leveraged the platform to process over $50 billion in lending, making Numerated the fastest-growing fintech SaaS company on the 2021 Inc. 5,000.

Our great people are at the heart of our company and key to our success. As a mostly remote workforce, we’re looking for more smart, driven, and down-to-earth Numerators to join our rapidly growing team. Our culture is open and flexible; our benefits range from 401(k) to care packages arriving at your house; and while we’re making a serious impact on banks, we always have time for witty puns and good laughs.

If you are interested in joining a collaborative team, working on pioneering technology, in an exciting phase of company growth – apply today! #BestTeamMovingForward

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

Site Reliability Engineer

• Identify opportunities, design, write, and deploy solutions to improve system reliability.

• Solve complex problems related to infrastructure cloud services and build automations to prevent problem recurrence.

• Develop a deep understanding of service topology and the dependencies required to troubleshoot issues and define mitigations.

• Identify improvements and/or gaps in system monitoring in support of stability, reliability and resiliency standards. Implement and document improvements in ever-evolving runbooks and team communications.

• Strong technical curiosity and desire to a develop deep understanding of services and technologies.

• The ability to communicate in a clear, concise manner, understanding the broad audience(s) that may be present in troubleshooting and engineering calls. Maintain consistent branding and knowledge of project and support deliverables and commitments.

Primary Skills

minimum of 2 years of each of the following:

• Python
• Ansible
• OKD
• Docker
• Javascript

Senior Site Reliability Engineer  

www.nuspire.com/careers

About Nuspire:                                                                      
Nuspire is a leading managed security services provider (MSSP) founded over 20 years ago to revolutionize the cybersecurity experience by taking an optimistic and people-first approach. Our deep bench of cybersecurity experts use world-class threat intelligence and 24x7 security operations centers (SOCs) to detect, respond and remediate advanced cyber threats.

Position Description:

Nuspire is looking for a dedicated, creative, and experienced Site Reliability Engineer (SRE) to join our technology team. As an SRE, you will be responsible for the planning, design, implementation and execution of workflow automation to reduce infrastructure team workload while maintaining capacity and scale of large distributed systems both on-prem and in the cloud. SRE’s specialize in the Linux Kernel, Containerization, Health Monitoring, and Metrics Reporting of business-critical distributed and cloud-based systems. This position requires a strong knowledge of the Amazon Web Services platform.

Location: Remote

Responsibilities:

• Participation in an active on-call rotation to prevent issues from occurring
• Documenting every action to perform repeatable tasks
• Run infrastructure with Ansible, Terraform, Docker, and Kubernetes
• Design, Build and Maintain core infrastructure to allow for continued scaling/growth
• Debug production issues across multiple services and at all levels of software stack
• Design proactive monitoring triggers to prevent outages
• Maintain in-house custom-built systems written in various languages include Go, Java, and C/C++
• Management and Implementation of AWS Services such as EKS, ECS, and SNS

Required Skillsand Experience: 

• Professional experience working with multiple development teams
• Ability to work independently and effectively with a team
• Strong Critical Thinking / Problem Solving
• Strong Multi-tasking and context-switching
• Amazon Web Services (AWS) Administration and Integration Experience
• At least 3 years knowledge of Python/Go/PHP or equivalent
• Strong shell scripting in Bash
• Experience in enterprise monitoring solutions (Datadog/Zabbix/Prometheus)

 Preferred Skills:

• Experience working in a Hadoop HDFS/YARN Cluster
• Java Programming Experience
• Prior Experience in converting legacy applications to containers (Docker)
• Experience managing Cisco/Arista/Juniper network equipment
• Experience operating MySQL/Postgres and Cloud-Native databases such as Amazon RDS

Education/Certifications/Training Required:

• Computer Science or equivalent experience
• 5+ Years of Linux Systems Administration

Work conditions/environment:

• Great experience and growth with a global leader in network security
• Locations in: Commerce Twp., MI – Walled Lake, MI – Centennial, CO
• Nuspire provides a top work environment, as recognized by Crains Detroit, Golden Bridge "Best   and Brightest," Corp! Magazine and The Detroit News.
• Full benefits including but limited to: 6 different Blue Cross Medical HMO and PPO Options, Mutual of Omaha Dental, Vision, Short-term and Long-term disability, Life Insurance, 401k and Monthly PTO accrual from your first day of employment, along with many opportunities to earn additional PTO through monthly employee awards and participation in ‘Nuspire Good Time’ Events.
• ‘Nuspire Good Time’ events 2x per month to build team cohesion. 
• Nuspire is an Equal Opportunity Employer

Awards & Recognition

• MSSP Alert listed Nuspire in the Top 30 of their Top 200 MSSPs of 2019
• Best & Brightest Places to Work in Metro Detroit 8-time Winner 2011, 2014 – 2020
• Best & Brightest Places to Work National 4-time Winner 2011, 2017 - 2019
• Cyber Security Excellence Award Winner for Best Cyber Security Company 2017 - 2019
• Gartner Inc. included Nuspire in “2010 & 2011 Magic Quadrant for MSSPs, North America”
• Selected as a “Top Workplaces” winner in 2009, 2010, 2011 and 2015
• INC Magazine “One of America’s Fastest-Growing Private Companies”
• Nuspire was highlighted as a "Michigan's key IT story” in its 'Upper Hand' commercials featuring Jeff Daniels.
• TMCnet.com Tech Culture Award, 2016
• Corp! Magazine’s ‘Economic Bright Spot’ winner, 2017

About Nuspire Employee Culture:
Nuspire has signed managed services solutions contracts in South America, Europe and Asia while continuing to expand its network operations centers and data centers in North America.  This continued growth over 20 consecutive years allows employees to have constant opportunities to expand their role and responsibilities within the organization.

At the core of Nuspire's business model is its emphasis on the human component of business. Nuspire provides network management, monitoring, and security as a service to large organizations and the people, expertise, and experience are critical to our success.  This ideal is not only reflected in how Nuspire delivers services to its customers but also in how it treats its employees. The culture is focused on building team cohesion and employee career growth through a blending of traditional programs and unique outside of the box experiences.

Nuspire strives to be an industry leader; the employees it hires have the drive and talent to be leaders in their field. Nuspire's employee culture reinforces these ideals; rewarding excellence while providing a unique and exciting business environment.  To find out more, please visitwww.nuspire.com.