Job Description

We are searching for a Photo Editor to help bring our brand’s story to life through stunning visuals! In this role, you’ll be essential to our creative team, ensuring that each photo is beautifully edited and aligns with our high-quality standards across digital and print formats. You’ll also be in charge of retouching images, managing our digital assets, and supporting the team in staying on track with timelines.

What you'll be doing:

Photo Retouching and Editing

1. Retouches photography assets for digital and print needs, which include complex digital composing, clipping, color correcting, and liquifying, among other skills.
2. Executes complex edits to meet specific branding and design requirements; supports ongoing marketing efforts and integrated marketing campaigns.
3. Exhibits expert working knowledge of Photoshop, Lightroom, and/or Capture One, including but not limited to: layers, color tools, and white balance.
4. Coordinates with creative partners and/or external vendors to execute photography from pre-production to post-production while meeting tight deadlines
5. Manages multiple projects at any given time and maintains organization during the process.

Digital Asset Management Coordination

1. Assists in organizational needs, which include inputting metadata and keywords, working within templates, specific cropping, resizing, and exporting for cross-functional sharing.
2. Uploads imagery to the digital asset management tool, including inputting metadata, tagging information, curating photo collections, and organizing assets for cross-functional team use.
3. Troubleshoots missing/incorrect website imagery.
4. Remains accountable for daily timelines using shot lists and designated project management tools, tying to our annual roadmap schedule.

Other Duties and Responsibilities

1. Performs other duties that maybe assigned from time to time.

What you bring to the table:   

• An online portfolio with your application that reflects your experience, specifying which work was created 100% by you vs. by a team.

• College undergraduate or at least two (2) years college in photography, multimedia, or an art/design field.

• Minimum two (2) to three (3) years of professional photo retouching experience.

• Expert knowledge of Adobe Photoshop and Lightroom.

• Experience with a DAM platform and project management platform.

• Excellent communication skills and ability to collaborate with a remote team.

• Highly organized, flexible, and able to deliver with quick turnaround times 

Nice to have:

• Experience with Widen, Figma, ClickUp, and/or Capture One. 

Location: The Photo Editor position is a work-from-home position for Balsam International Unlimited Philippine ROHQ in Manila. Team members in the Philippines are located within Metro Manila, Bataan, Batangas, Bulacan, Cavite, Laguna, Pampanga, Rizal, and Tarlac areas only.

Our must-haves:

• Must be open to joining some face-to-face gatherings, like our monthly functional meetings and quarterly teamwide events.
• Must have a back-up laptop or desktop for use, if primary laptop encounters issues.
• Must have a fast, reliable DSL, Fiber or Broadband connection (not mobile or broadband stick) as the primary internet connection with a minimum actual speed of 10MBPS.
• Must have a back-up internet connection of the same speed, if primary connection becomes spotty.

Status: This is a full-time, permanent position with benefits.

Hardware Provision: Company-issued Laptop will be provided on the first day.

At Balsam International, we strive to offer a competitive compensation and benefits package. For permanent, full-time team members, this includes:

• Government-mandated Benefits (SSS, PAG-IBIG, PhilHealth)
• 13th Month Pay
• Paid Leaves. We use time off to rest, go on vacation, or just sleep in! Our paid time off is flexible to our needs.
• Internet Subsidy. With internet allowance, we are set up for success.
• Healthcare Coverage (+ 2 dependents). We worry less about rising medical costs with flexible quality healthcare benefits.
• Maternity, Paternity, and Solo Parent Benefit. We make sure parents are supported while they navigate work and family life.
• Continuous Learning and Professional Development Benefit. Our professional and personal development are fully supported. Whether it be online courses, workshops or books!
• Mental Health Support. We manage work and life's challenges through Mental Health Day breaks, 24/7 professional counselling, and curated webinars.
• Company Incentive. An additional cash-based perk for all our Brandits based on company's performance.
• Meeting & Team Building Allowance. Happy tummies make our meetings more fun and productive!
• Shutdown Week. We can spend more time on things that matter with an additional one week paid time off on top of paid leaves.
• Volunteer Time Off. With two paid days off, we are able to volunteer for advocacies we believe in.
• Bereavement Leave. We get additional paid leaves when a loved one passes to grieve and provide immediate support to our families.

Qualifications

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Job Description

As Junior QA Automation Engineer, you will be responsible for assisting in the development, testing, and maintenance of software applications, collaborating closely with senior engineers and cross-functional teams to deliver high-quality software solutions.

This full-time position reports to the Test Automation Architect and has been categorized as a teleworker position. Teleworkers do not have a permanent corporate office workplace and, instead, work from home. To ensure sufficient overlap with functional and cross-functional team members globally, some flexibility with this role's regular work schedule will be required. Most of our teams have overlap with early morning and/or early evening PST. Specific scheduling needs for this role will be discussed in the initial interview.

What you’ll do:

• Design, develop, and maintain automated test scripts using standard automation tools and frameworks (i.e. TypeScript/JavaScript/Python) 
• Collaborate with senior engineers to integrate software solutions into the continuous integration/continuous deployment (CI/CD) pipeline
• Investigate and debug test failures, providing detailed reports and collaborating with the development team to resolve issues promptly
• Work with the Test Architect to design and implement the Automation framework
• Collaborate with cross-functional teams, including developers, product managers, and manual test engineers, to ensure the delivery of high-quality software
• Investigate and debug software issues, providing detailed reports and collaborating with the development team to resolve issues promptly
• Participate in agile ceremonies like scrum meetings, sprint planning, and project retrospectives, and provide feedback
• Execute end-to-end test scenarios manually as needed

What you bring to the table:

• Must be fluent in English, both written and verbal
• Bachelor’s degree in computer science, Engineering, or a related field
• Minimum 2 years of experience in software development or in a similar role 
• Experience with test automation tools and frameworks such as Selenium, PlayWright, TestComplete, JUnit, TestNG, REST Assured, Cucumber, etc. 
• Must have eCommerce retail experience
• Familiarity with CI/CD concepts and tools
• Excellent problem-solving, analytical, communication and collaboration skills 
• Experience in performance testing and security testing
• Accustomed to Agile Development 

Location and Travel: At Balsam Brands, we believe that time spent together, in-person, collaborating and building relationships is important. To be considered for this role, it is preferred that candidates live within the Mexico City, Guadalajara, or Monterrey metropolitan areas in order to attend occasional team meetings, offsites, or learning and development opportunities that will be planned in a centralized location. Travel to the U.S. may be required for companywide and broader team retreats.

Notes: This is a full-time (40 hours/week), indefinite position with benefits. Candidates must be Mexican nationals to be eligible for this position; this screening question will be asked during the application process. Velocity Global is the Employer of Record for Balsam Brands' Mexico City location, and you will be employed and provided benefits under their payroll. Balsam Brands has partnered with Velocity Global to act as your Employer of Record to ensure your employment will comply with all local laws and regulations and you will receive an exceptional employment experience.

• Check out our flagship brand, Balsam Hill: www.balsamhill.com
• Balsam Brands in Forbes: https://bit.ly/balsambrandsforbes2023 
• LinkedIn: http://www.linkedin.com/company/balsam-brands/
• Glassdoor: https://bit.ly/balsambrands-glassdoor

Benefits Offered:

• Competitive compensation; salary is reviewed yearly and may be adjusted as part of the normal compensation review process
• Career development and growth opportunities; access to online learning solutions and annual stipend for continuous learning
• Fully remote work and flexible schedule
• Collaborate in a multicultural environment; learn and share best practices around the globe
• Government mandated benefits (IMSS, INFONAVIT, SAR, 50% vacation premium)
• Healthcare coverage provided for the employee and dependents
• Life insurance provided for the employee
• Monthly grocery coupons
• Monthly non-taxable amount for the electricity and internet services 
• 20 days Christmas bonus
• Paid Time Off: Official Mexican holidays plus Maundy Thursday, Good Friday and Dia de Los Muertos; 12 vacation days (increases with years of service); plus additional wellness days available at start of employment 

Qualifications

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Job Description

The Senior eCommerce Merchandiser (Contract) Reports directly to the Senior Manager, eCommerce Merchandising and is responsible for assisting in the formulation of online merchandising plans, providing direction and overseeing the execution of these for Balsam Hill’s International websites.

What you'll be doing:

Online Merchandising Planning

1. Shares in the development of site merchandising plans for various onsite content including site navigation, landing pages, homepage, product pages and more, to support new assortment and project strategies.
2. Uses data to provide information and make recommendation for strategies to be used for future plans.
3. Develops strategies for product recommendations and other personalization tactics based on customer buying history; coordinates execution.
4. Keeps product pages to visual standard and ensures product and marketing strategies are represented effectively.
5. Works cross functionally to develop site campaigns, plans and content.
6. Supports online merchandising roadmap initiatives to optimize user experience.

Project Planning and Management 

1. Provides direction for the task creation on project management tools for deliverables that support site merchandising plans.
2. Reviews dependencies and considerations and includes these in the planning of tasks and timings to ensure a smooth execution of the plans.
3. Understands risks and formulates mitigation measures to guarantee minimal business impact.
4. Coordinates with the Ecommerce Operations, Product Information Management, Digital Asset Management, SEO, Product Management, Marketing and Creative teams to accomplish site merchandising deliverables within set parameters and timelines.
5. Reviews and signs off on tasks assigned to verify accuracy and quality of the end result for all tasks within the project.
6. Ensures alignment of Creative projects with business goals

Site and User Experience Audit

1. Performs regular site audits to
   1. identify gaps and inaccuracies in product information, assets, or links that affects over-all user experience;
   2. optimize overall customer experience including product discovery and placement.
2. Understands site structure, pages, and integrations and identifies and reports the issues based on the audit.

Site Performance Reporting

1. Pulls and reviews site data to compare against KPIs. Extrapolates key findings and formulates actions.
2. Prepares and presents site performance reports to various stakeholders with clear next steps based on analysis.

Documentation

1.  Documents internal process and bridges identified gaps to ensure efficient process flows.

Other Duties and Responsibilities

1. Performs other duties that may be assigned from time to time.

What you bring to the table:  

• Bachelor’s Degree, preferably in Ecommerce, Marketing, Business Management, Economics, or Data related fields.
• Minimum of 5-8 years of relevant experience.
• Strong quantitative and analytical skills.
• Excellent written and verbal communication, and problem-solving skills.
• Passion for teamwork and collaboration, with an ability to build constructive and effective relationships with broad group of business partners.
• Highly literate in Microsoft Excel, Power Point, and Outlook; Experience working with Google Analytics and Power BI is a plus.

Location: The Senior eCommerce Merchandiser (Contract) position is a work-from-home position for Balsam International Unlimited Philippine ROHQ in Manila. Team members in the Philippines are located within Metro Manila, Bataan, Batangas, Bulacan, Cavite, Laguna, Pampanga, Rizal, and Tarlac areas only.

Our must-haves:

• Must have a back-up laptop or desktop for use, if primary laptop encounters issues.
• Must have a fast, reliable DSL, Fiber or Broadband connection (not mobile or broadband stick) as the primary internet connection with a minimum actual speed of 10MBPS.
• Must have a back-up internet connection of the same speed, if primary connection becomes spotty.

Duration: This post will run for five (5) months only.

Status: This is a contractual position with no benefits included.

Hardware Provision: Company-issued Laptop will not be provided.

Qualifications

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Job Description

Reports directly to the Software QA Supervisor and responsible for implementing and developing the test automation infrastructure of the Quality Assurance team, involving test automation development, establishing coding standards and best practices for test automation, analysis and discovery of tools, and maintaining the test automation environment where the test scripts will run on. To ensure sufficient overlap with functional and cross-functional team members globally, this position reports on a flexible night shift schedule (usually 8pm to 4am PHT, adjusted to 8pm to 5am PHT when Daylight Saving Time ends) and is eligible for night differential pay.

What you'll be doing:
Implementation of tools, standards and best practices 

1. Implements best practices for test automation and shares it with the team. 
2. Works with the Test architect to design and implement the Automation framework.
3. Develops and implements automation test planning and strategy.

Automation environment maintenance 

1. Maintains and oversees the status of the test environments along its test data.
2. Ensures that the test environments are functional and caters to the needs for test automation.

Test Case Automation 

1. Designs and develops automated test scripts using standard automation tools and frameworks.
2. Conducts code reviews on teammates' pull requests.
3. Maintains and updates automated test scripts.
4. Plans automated suites to support project teams during regression testing.

Software Quality Assurance Exercise

1. Collaborates with teammates to establish internal processes and best practices for Software Quality Assurance.
2. Proposes and implements process improvements that could benefit not just the QA team, but the project team as well.
3. Allocates work, estimation, along with script development, within the automation team.
4. Stays up-to-date with the new testing tools and test strategies.

Cross-Functional Agile Collaboration

1. Participates in agile ceremonies like scrum meetings, sprint planning, project retrospectives and provide personal input and feedback.
2. Attends production or live deployments and monitors deployment status after performing sanity testing.
3. Creates a recording of user documentation of configurable components or any related functionalities for business users or as needed.
4. Collaborates remotely with cross-functional teams in the United States, Philippines, and India, including developers, product managers, and manual test engineers, to ensure the delivery of high-quality software.
5. Collaborates with the development team to integrate automated tests into the continuous integration/continuous deployment (CI/CD) pipeline.

Software Test Life Cycle Management

1. Executes test cases and/or scripts, including thorough regression tests, white or black box testing of new and existing functionalities, and manual execution of end-to-end scenarios.
2. Assesses scope of testing and create test suites in Zephyr for JIRA.
3. Reviews and collates test cycle metrics, including test progress, test results, defects found, overall testing status and potential risks, and reports to project stakeholders.
4. Investigates and debugs test failures, provides detailed reports and collaborates with the development team to resolve issues promptly.

Other Duties and Responsibilities

1. Performs other duties that maybe assigned from time to time.

What you bring to the table:  

• Bachelor’s degree in computer science, Engineering, or a related field.
• Minimum of two (2) to five (5) years of experience as a Test Automation Engineer or in a similar role.
• Must have experience in test automation tools such as Selenium, Playwright, TestComplete, JUnit, TestNG, REST Assured, Cucumber, etc.
• Must have a solid understanding of software testing principles, methodologies, and best practices, and be accustomed to Agile Development.
• Must be familiar with CI/CD concepts and tools and performance testing and security testing.
• Must be able to work a flexible night shift schedule (typically 8pm-4am PHT, adjusting to 8pm-5am PHT after Daylight Saving Time ends).

Location: The Junior Automation Engineer position is a work-from-home position for Balsam International Unlimited Philippine ROHQ in Manila. Team members in the Philippines are located within Metro Manila, Bataan, Batangas, Bulacan, Cavite, Laguna, Pampanga, Rizal, and Tarlac areas only.

Our must-haves:

• Must be open to joining some face-to-face gatherings, like our monthly functional meetings and quarterly teamwide events.
• Must have a back-up laptop or desktop for use, if primary laptop encounters issues.
• Must have a fast, reliable DSL, Fiber or Broadband connection (not mobile or broadband stick) as the primary internet connection with a minimum actual speed of 10MBPS.
• Must have a back-up internet connection of the same speed, if primary connection becomes spotty.

Status: This is a full-time, permanent position with benefits.

Hardware Provision: Company-issued Laptop will be provided on the first day.

At Balsam International, we strive to offer a competitive compensation and benefits package. For permanent, full-time team members, this includes:

• Government-mandated Benefits (SSS, PAG-IBIG, PhilHealth)
• 13th Month Pay
• Paid Leaves. We use time off to rest, go on vacation, or just sleep in! Our paid time off is flexible to our needs.
• Internet Subsidy. With internet allowance, we are set up for success.
• Healthcare Coverage (+ 2 dependents). We worry less about rising medical costs with flexible quality healthcare benefits.
• Maternity, Paternity, and Solo Parent Benefit. We make sure parents are supported while they navigate work and family life.
• Continuous Learning and Professional Development Benefit. Our professional and personal development are fully supported. Whether it be online courses, workshops or books!
• Mental Health Support. We manage work and life's challenges through Mental Health Day breaks, 24/7 professional counselling, and curated webinars.
• Company Incentive. An additional cash-based perk for all our Brandits based on company's performance.
• Meeting & Team Building Allowance. Happy tummies make our meetings more fun and productive!
• Shutdown Week. We can spend more time on things that matter with an additional one week paid time off on top of paid leaves.
• Volunteer Time Off. With two paid days off, we are able to volunteer for advocacies we believe in.
• Bereavement Leave. We get additional paid leaves when a loved one passes to grieve and provide immediate support to our families.

Qualifications

See more jobs at Balsam Brands

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Job Description

We’re looking for a talented Brand Copywriter who excels at crafting compelling, on-brand copy that captivates customers and captures the essence of our products. If you’re passionate about storytelling, have a strong grasp of brand voice, and thrive in a fast-paced eCommerce environment, join us and help create memorable experiences that bring joy to our customers!

What you'll be doing:

Copywriting

1. Collaborate with other team members to brainstorm, concept, and develop compelling copy for site, emails, product copy, print, and more 

2. Utilize Tone & Voice documents for national brands and campaigns  

3. Create, edit, and proof own copy  

4. Partner with Marketing, eCommerce and Merchandising teams to meet brand and business goals  

5. Manage multiple priorities/projects under tight deadlines, working independently and/or with Copy and/or Design team members  

6. Clearly articulate copy recommendations and analyze briefs to gain clarity before execution  

7. Manage feedback positively with a focus on finding a win, win solution  

8. Be brand and customer-centric  

9. Assist in other copy projects as needed, plus perform other duties and responsibilities as assigned

Task Management

1. Manages multiple priorities and tasks under tight deadlines, working independently and/or with Copy and/or Creative team members.

2. Ensures the timely completion of deliverables. 

3. Looks for ways to improve processes and helps to define best practices to achieve project goals and optimization.  

4. Serves as a point of contact for projects and escalates challenges promptly. 

Organization Development

1. Attends weekly Creative meetings to discuss updates, ideation, and alignment.

2. Attends and participates in bi-weekly sub-function meetings to discuss updates, wins, and challenges. 

3. Attends and participates in cross-functional alignment or review meetings, teamwides, and local topics. 

4. Quickly gets up to speed on any project or technology. 

5. Establishes and enhances strong business relationships with cross-functional partners. 

6. Participates and attends continued learning programs to support knowledge building, enhance skills, and improve team efficiency and productivity. 

7. Supports any other projects that may be assigned from time to time by other Company officers. 

8. Ensures the harmonious relationship between self and the Company’s officers and co-employees in carrying out the job assigned. 

Other Duties and Responsibilities

1. Performs other duties that maybe assigned from time to time.

What you bring to the table:  

• An online portfolio of writing samples with your application that reflects your experience, specifying which work was created 100% by you vs. by a team.  
• Bachelor’s degree in English, Communications, Journalism, Advertising, or equivalent work experience  
• At least 2 years of working experience writing and editing copy in a fast-paced eCommerce environment  
• Working knowledge of AP Stylebook  
• Appreciation for good design and a desire for excellence  
• Ability to support processes and proactively identify challenges while recommending solutions  
• Capability to meet deadlines and see projects through to completion  
• Resourceful and self-motivated attitude  
• Strong communication skills  
• Familiarity with Trello, Jira, or other project management tools  
• Desire to have fun at work! 

Location: The Brand Copywriter position is a work-from-home position for Balsam International Unlimited Philippine ROHQ in Manila. Team members in the Philippines are located within Metro Manila, Bataan, Batangas, Bulacan, Cavite, Laguna, Pampanga, Rizal, and Tarlac areas only.

Our must-haves:

• Must be open to joining some face-to-face gatherings, like our monthly functional meetings and quarterly teamwide events.
• Must have a back-up laptop or desktop for use, if primary laptop encounters issues.
• Must have a fast, reliable DSL, Fiber or Broadband connection (not mobile or broadband stick) as the primary internet connection with a minimum actual speed of 10MBPS.
• Must have a back-up internet connection of the same speed, if primary connection becomes spotty.

Status: This is a full-time, permanent position with benefits.

Hardware Provision: Company-issued Laptop will be provided on the first day.

At Balsam International, we strive to offer a competitive compensation and benefits package. For permanent, full-time team members, this includes:

• Government-mandated Benefits (SSS, PAG-IBIG, PhilHealth)
• 13th Month Pay
• Paid Leaves. We use time off to rest, go on vacation, or just sleep in! Our paid time off is flexible to our needs.
• Internet Subsidy. With internet allowance, we are set up for success.
• Healthcare Coverage (+ 2 dependents). We worry less about rising medical costs with flexible quality healthcare benefits.
• Maternity, Paternity, and Solo Parent Benefit. We make sure parents are supported while they navigate work and family life.
• Continuous Learning and Professional Development Benefit. Our professional and personal development are fully supported. Whether it be online courses, workshops or books!
• Mental Health Support. We manage work and life's challenges through Mental Health Day breaks, 24/7 professional counselling, and curated webinars.
• Company Incentive. An additional cash-based perk for all our Brandits based on company's performance.
• Meeting & Team Building Allowance. Happy tummies make our meetings more fun and productive!
• Shutdown Week. We can spend more time on things that matter with an additional one week paid time off on top of paid leaves.
• Volunteer Time Off. With two paid days off, we are able to volunteer for advocacies we believe in.
• Bereavement Leave. We get additional paid leaves when a loved one passes to grieve and provide immediate support to our families.

Qualifications

See more jobs at Balsam Brands

Apply for this job

Job Description

Reports directly to the Software QA Supervisor and responsible for implementing and developing the test automation infrastructure of the Quality Assurance team, involving test automation development, establishing coding standards and best practices for test automation, analysis and discovery of tools, and maintaining the test automation environment where the test scripts will run on. To ensure sufficient overlap with functional and cross-functional team members globally, this position reports on a flexible night shift schedule (usually 8pm to 4am PHT, adjusted to 8pm to 5am PHT when Daylight Saving Time ends) and is eligible for night differential pay.

What you'll be doing:
Implementation of tools, standards and best practices 

1. Implements best practices for test automation and shares it with the team. 
2. Works with the Test architect to design and implement the Automation framework.
3. Develops and implements automation test planning and strategy.

Automation environment maintenance 

1. Maintains and oversees the status of the test environments along its test data.
2. Ensures that the test environments are functional and caters to the needs for test automation.

Test Case Automation 

1. Designs and develops automated test scripts using standard automation tools and frameworks.
2. Conducts code reviews on teammates' pull requests.
3. Maintains and updates automated test scripts.
4. Plans automated suites to support project teams during regression testing.

Software Quality Assurance Exercise

1. Collaborates with teammates to establish internal processes and best practices for Software Quality Assurance.
2. Proposes and implements process improvements that could benefit not just the QA team, but the project team as well.
3. Allocates work, estimation, along with script development, within the automation team.
4. Stays up-to-date with the new testing tools and test strategies.

Cross-Functional Agile Collaboration

1. Participates in agile ceremonies like scrum meetings, sprint planning, project retrospectives and provide personal input and feedback.
2. Attends production or live deployments and monitors deployment status after performing sanity testing.
3. Creates a recording of user documentation of configurable components or any related functionalities for business users or as needed.
4. Collaborates remotely with cross-functional teams in the United States, Philippines, and India, including developers, product managers, and manual test engineers, to ensure the delivery of high-quality software.
5. Collaborates with the development team to integrate automated tests into the continuous integration/continuous deployment (CI/CD) pipeline.

Software Test Life Cycle Management

1. Executes test cases and/or scripts, including thorough regression tests, white or black box testing of new and existing functionalities, and manual execution of end-to-end scenarios.
2. Assesses scope of testing and create test suites in Zephyr for JIRA.
3. Reviews and collates test cycle metrics, including test progress, test results, defects found, overall testing status and potential risks, and reports to project stakeholders.
4. Investigates and debugs test failures, provides detailed reports and collaborates with the development team to resolve issues promptly.

Other Duties and Responsibilities

1. Performs other duties that maybe assigned from time to time.

What you bring to the table:  

• Bachelor’s degree in computer science, Engineering, or a related field.
• Minimum of two (2) to five (5) years of experience as a Test Automation Engineer or in a similar role.
• Must have experience in test automation tools such as Selenium, Playwright, TestComplete, JUnit, TestNG, REST Assured, Cucumber, etc.
• Must have a solid understanding of software testing principles, methodologies, and best practices, and be accustomed to Agile Development.
• Must be familiar with CI/CD concepts and tools and performance testing and security testing.
• Must be able to work a flexible night shift schedule (typically 8pm-4am PHT, adjusting to 8pm-5am PHT after Daylight Saving Time ends).

Location: The QA Automation Engineer position is a work-from-home position for Balsam International Unlimited Philippine ROHQ in Manila. Team members in the Philippines are located within Metro Manila, Bataan, Batangas, Bulacan, Cavite, Laguna, Pampanga, Rizal, and Tarlac areas only.

Our must-haves:

• Must be open to joining some face-to-face gatherings, like our monthly functional meetings and quarterly teamwide events.
• Must have a back-up laptop or desktop for use, if primary laptop encounters issues.
• Must have a fast, reliable DSL, Fiber or Broadband connection (not mobile or broadband stick) as the primary internet connection with a minimum actual speed of 50MBPS.
• Must have a back-up internet connection of the same speed, if primary connection becomes spotty.

Status: This is a full-time, permanent position with benefits.

Hardware Provision: Company-issued Laptop will be provided on the first day.

At Balsam International, we strive to offer a competitive compensation and benefits package. For permanent, full-time team members, this includes:

• Government-mandated Benefits (SSS, PAG-IBIG, PhilHealth)
• 13th Month Pay
• Paid Leaves. We use time off to rest, go on vacation, or just sleep in! Our paid time off is flexible to our needs.
• Internet Subsidy. With internet allowance, we are set up for success.
• Healthcare Coverage (+ 2 dependents). We worry less about rising medical costs with flexible quality healthcare benefits.
• Maternity, Paternity, and Solo Parent Benefit. We make sure parents are supported while they navigate work and family life.
• Continuous Learning and Professional Development Benefit. Our professional and personal development are fully supported. Whether it be online courses, workshops or books!
• Mental Health Support. We manage work and life's challenges through Mental Health Day breaks, 24/7 professional counselling, and curated webinars.
• Company Incentive. An additional cash-based perk for all our Brandits based on company's performance.
• Meeting & Team Building Allowance. Happy tummies make our meetings more fun and productive!
• Shutdown Week. We can spend more time on things that matter with an additional one week paid time off on top of paid leaves.
• Volunteer Time Off. With two paid days off, we are able to volunteer for advocacies we believe in.
• Bereavement Leave. We get additional paid leaves when a loved one passes to grieve and provide immediate support to our families.

Qualifications

See more jobs at Balsam Brands

Apply for this job

Job Description

The Senior eCommerce Merchandiser (Contract) Reports directly to the Senior Manager, eCommerce Merchandising and is responsible for assisting in the formulation of online merchandising plans, providing direction and overseeing the execution of these for Balsam Hill’s International websites.

What you'll be doing:

Online Merchandising Planning

1. Shares in the development of site merchandising plans for various onsite content including site navigation, landing pages, homepage, product pages and more, to support new assortment and project strategies.
2. Uses data to provide information and make recommendation for strategies to be used for future plans.
3. Develops strategies for product recommendations and other personalization tactics based on customer buying history; coordinates execution.
4. Keeps product pages to visual standard and ensures product and marketing strategies are represented effectively.
5. Works cross functionally to develop site campaigns, plans and content.
6. Supports online merchandising roadmap initiatives to optimize user experience.

Project Planning and Management 

1. Provides direction for the task creation on project management tools for deliverables that support site merchandising plans.
2. Reviews dependencies and considerations and includes these in the planning of tasks and timings to ensure a smooth execution of the plans.
3. Understands risks and formulates mitigation measures to guarantee minimal business impact.
4. Coordinates with the Ecommerce Operations, Product Information Management, Digital Asset Management, SEO, Product Management, Marketing and Creative teams to accomplish site merchandising deliverables within set parameters and timelines.
5. Reviews and signs off on tasks assigned to verify accuracy and quality of the end result for all tasks within the project.
6. Ensures alignment of Creative projects with business goals

Site and User Experience Audit

1. Performs regular site audits to
   1. identify gaps and inaccuracies in product information, assets, or links that affects over-all user experience;
   2. optimize overall customer experience including product discovery and placement.
2. Understands site structure, pages, and integrations and identifies and reports the issues based on the audit.

Site Performance Reporting

1. Pulls and reviews site data to compare against KPIs. Extrapolates key findings and formulates actions.
2. Prepares and presents site performance reports to various stakeholders with clear next steps based on analysis.

Documentation

1.  Documents internal process and bridges identified gaps to ensure efficient process flows.

Other Duties and Responsibilities

1. Performs other duties that may be assigned from time to time.

What you bring to the table:  

• Bachelor’s Degree, preferably in Ecommerce, Marketing, Business Management, Economics, or Data related fields.
• Minimum of 5-8 years of relevant experience.
• Strong quantitative and analytical skills.
• Excellent written and verbal communication, and problem-solving skills.
• Passion for teamwork and collaboration, with an ability to build constructive and effective relationships with broad group of business partners.
• Highly literate in Microsoft Excel, Power Point, and Outlook; Experience working with Google Analytics and Power BI is a plus.

Location: The Senior eCommerce Merchandiser (Contract) position is a work-from-home position for Balsam International Unlimited Philippine ROHQ in Manila. Team members in the Philippines are located within Metro Manila, Bataan, Batangas, Bulacan, Cavite, Laguna, Pampanga, Rizal, and Tarlac areas only.

Our must-haves:

• Must have a back-up laptop or desktop for use, if primary laptop encounters issues.
• Must have a fast, reliable DSL, Fiber or Broadband connection (not mobile or broadband stick) as the primary internet connection with a minimum actual speed of 10MBPS.
• Must have a back-up internet connection of the same speed, if primary connection becomes spotty.

Duration: This post will run for five (5) months only.

Status: This is a contractual position with no benefits included.

Hardware Provision: Company-issued Laptop will not be provided.

Qualifications

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Job Description

The Senior eCommerce Merchandiser (Contract) Reports directly to the Senior Manager, eCommerce Merchandising and is responsible for assisting in the formulation of online merchandising plans, providing direction and overseeing the execution of these for Balsam Hill’s International websites.

What you'll be doing:

Online Merchandising Planning

1. Shares in the development of site merchandising plans for various onsite content including site navigation, landing pages, homepage, product pages and more, to support new assortment and project strategies.
2. Uses data to provide information and make recommendation for strategies to be used for future plans.
3. Develops strategies for product recommendations and other personalization tactics based on customer buying history; coordinates execution.
4. Keeps product pages to visual standard and ensures product and marketing strategies are represented effectively.
5. Works cross functionally to develop site campaigns, plans and content.
6. Supports online merchandising roadmap initiatives to optimize user experience.

Project Planning and Management 

1. Provides direction for the task creation on project management tools for deliverables that support site merchandising plans.
2. Reviews dependencies and considerations and includes these in the planning of tasks and timings to ensure a smooth execution of the plans.
3. Understands risks and formulates mitigation measures to guarantee minimal business impact.
4. Coordinates with the Ecommerce Operations, Product Information Management, Digital Asset Management, SEO, Product Management, Marketing and Creative teams to accomplish site merchandising deliverables within set parameters and timelines.
5. Reviews and signs off on tasks assigned to verify accuracy and quality of the end result for all tasks within the project.
6. Ensures alignment of Creative projects with business goals

Site and User Experience Audit

1. Performs regular site audits to
   1. identify gaps and inaccuracies in product information, assets, or links that affects over-all user experience;
   2. optimize overall customer experience including product discovery and placement.
2. Understands site structure, pages, and integrations and identifies and reports the issues based on the audit.

Site Performance Reporting

1. Pulls and reviews site data to compare against KPIs. Extrapolates key findings and formulates actions.
2. Prepares and presents site performance reports to various stakeholders with clear next steps based on analysis.

Documentation

1.  Documents internal process and bridges identified gaps to ensure efficient process flows.

Other Duties and Responsibilities

1. Performs other duties that may be assigned from time to time.

What you bring to the table:  

• Bachelor’s Degree, preferably in Ecommerce, Marketing, Business Management, Economics, or Data related fields.
• Minimum of 5-8 years of relevant experience.
• Strong quantitative and analytical skills.
• Excellent written and verbal communication, and problem-solving skills.
• Passion for teamwork and collaboration, with an ability to build constructive and effective relationships with broad group of business partners.
• Highly literate in Microsoft Excel, Power Point, and Outlook; Experience working with Google Analytics and Power BI is a plus.

Location: The Senior eCommerce Merchandiser (Contract) position is a work-from-home position for Balsam International Unlimited Philippine ROHQ in Manila. Team members in the Philippines are located within Metro Manila, Bataan, Batangas, Bulacan, Cavite, Laguna, Pampanga, Rizal, and Tarlac areas only.

Our must-haves:

• Must have a back-up laptop or desktop for use, if primary laptop encounters issues.
• Must have a fast, reliable DSL, Fiber or Broadband connection (not mobile or broadband stick) as the primary internet connection with a minimum actual speed of 10MBPS.
• Must have a back-up internet connection of the same speed, if primary connection becomes spotty.

Duration: This post will run for five (5) months only.

Status: This is a contractual position with no benefits included.

Hardware Provision: Company-issued Laptop will not be provided.

Qualifications

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Job Description

Reports directly to the Software QA Supervisor and responsible for implementing and developing the test automation infrastructure of the Quality Assurance team, involving test automation development, establishing coding standards and best practices for test automation, analysis and discovery of tools, and maintaining the test automation environment where the test scripts will run on. To ensure sufficient overlap with functional and cross-functional team members globally, this position reports on a flexible night shift schedule (usually 8pm to 4am PHT, adjusted to 8pm to 5am PHT when Daylight Saving Time ends) and is eligible for night differential pay.

What you'll be doing:
Implementation of tools, standards and best practices 

1. Implements best practices for test automation and shares it with the team. 
2. Works with the Test architect to design and implement the Automation framework.
3. Develops and implements automation test planning and strategy.

Automation environment maintenance 

1. Maintains and oversees the status of the test environments along its test data.
2. Ensures that the test environments are functional and caters to the needs for test automation.

Test Case Automation 

1. Designs and develops automated test scripts using standard automation tools and frameworks.
2. Conducts code reviews on teammates' pull requests.
3. Maintains and updates automated test scripts.
4. Plans automated suites to support project teams during regression testing.

Software Quality Assurance Exercise

1. Collaborates with teammates to establish internal processes and best practices for Software Quality Assurance.
2. Proposes and implements process improvements that could benefit not just the QA team, but the project team as well.
3. Allocates work, estimation, along with script development, within the automation team.
4. Stays up-to-date with the new testing tools and test strategies.

Cross-Functional Agile Collaboration

1. Participates in agile ceremonies like scrum meetings, sprint planning, project retrospectives and provide personal input and feedback.
2. Attends production or live deployments and monitors deployment status after performing sanity testing.
3. Creates a recording of user documentation of configurable components or any related functionalities for business users or as needed.
4. Collaborates remotely with cross-functional teams in the United States, Philippines, and India, including developers, product managers, and manual test engineers, to ensure the delivery of high-quality software.
5. Collaborates with the development team to integrate automated tests into the continuous integration/continuous deployment (CI/CD) pipeline.

Software Test Life Cycle Management

1. Executes test cases and/or scripts, including thorough regression tests, white or black box testing of new and existing functionalities, and manual execution of end-to-end scenarios.
2. Assesses scope of testing and create test suites in Zephyr for JIRA.
3. Reviews and collates test cycle metrics, including test progress, test results, defects found, overall testing status and potential risks, and reports to project stakeholders.
4. Investigates and debugs test failures, provides detailed reports and collaborates with the development team to resolve issues promptly.

Other Duties and Responsibilities

1. Performs other duties that maybe assigned from time to time.

What you bring to the table:  

• Bachelor’s degree in computer science, Engineering, or a related field.
• Minimum of four (4) to six (6) years of experience as a Test Automation Engineer or in a similar role.
• Must have experience in test automation tools such as Selenium, Playwright, TestComplete, JUnit, TestNG, REST Assured, Cucumber, etc.
• Must have a solid understanding of software testing principles, methodologies, and best practices, and be accustomed to Agile Development.
• Must be familiar with CI/CD concepts and tools and performance testing and security testing.
• Must be able to work a flexible night shift schedule (typically 8pm-4am PHT, adjusting to 8pm-5am PHT after Daylight Saving Time ends).

Qualifications

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Job Description

In this hands-on role as a Senior Data Engineer, your primary responsibility will be to partner with key business partners, data analysts and software engineers to design and build a robust, scalable, company-wide data infrastructure to move and translate data that will be used to inform strategic business decisions. You will ensure performance, stability, cost-efficiency, security, and accuracy of the data on the centralized data platform. The ideal candidate will possess advanced knowledge and hands-on experience in data integration, building data pipelines, batch processing frameworks, and data modeling techniques to facilitate seamless data movement. You will collaborate with various technology and business stakeholders to define requirements and design and deliver data products that meet user needs. The candidate should demonstrate intellectual acumen, excel in engineering best practices, and have a strong interest in developing enterprise-scale solutions using industry-recognized cloud platforms, data warehouses, data integration and orchestration tools.

This full-time position reports to the Senior Manager, Data Engineering and requires in-office presence twice a week (Tuesdays and Wednesdays) to facilitate effective collaboration with both local and remote team members. Some flexibility in the regular work schedule is necessary, as most teams have overlapping hours in the early morning and/or early evening PST. Specific scheduling needs for this role will be discussed in the initial interview.

What you’ll do:

• Data Infrastructure Design: Develop and maintain robust, scalable, and high-performance data infrastructure to meet the company-wide data and analytics needs
• Data Lifecycle Management: Manage the entire data lifecycle, including ingestion, modeling, warehousing, transformation, access control, quality, observability, retention, and deletion
• Strategic Data Movement: Define and implement data integration strategies to collect and ingest various data sources. Design, build and launch efficient and reliable data pipelines to process data of different structures and sizes using Python, APIs, SQL, and platforms like Snowflake
• Collaboration and Consultation: Serve as a trusted partner to collaborate with technical and cross-functional teams to support their data needs, address data-related technical issues, and provide expert consultation
• Process Efficiency and Stability: Apply engineering best practices to streamline manual processes, optimize data pipelines, and establish observability capabilities to monitor and alert data quality and infrastructure health and stability
• Innovative Solutions: Stay updated on the latest technologies and lead the evaluation and deployment of cutting-edge tools to enhance data infrastructure and processes
• Coaching and Mentorship: Foster a culture of knowledge sharing by acting as a subject matter expert, leading by example, and mentoring others

What you bring to the table:

• Must be fluent in English, both written and verbal
• 8+ years of professional experience in the data engineering
• Extensive hands-on experience with designing and maintaining scalable, efficient, secure and fault tolerant distributed database on Snowflake Cloud Data Platform. In-depth knowledge on cloud platforms, particularly GCP and Microsoft
• Proficient in designing and implementing data movement pipelines for diverse data sources including databases, external data providers, and streaming sources, for both inbound and outbound data workflows
• Deep understanding of relational database (SQL Server, Oracle, Postgres, and MySQL) with advanced SQL and Python skills for building API integration, ETLs, and data models
• Proven experience in building efficient and reliable data pipelines with comprehensive data quality checks, workflow management, and CI/CD integration
• Excellent analytical thinking skills for performing root cause analysis on external and internal processes and data, resolving data incidents, and identifying opportunities for improvement
• Effective communication skills for articulating complex technical details in simple business terms to non-technical audience from a various business function
• Strong understanding of coding standards, best practices, and data governance

Location and Travel: At Balsam Brands, we believe that time spent together, in-person, collaborating and building relationships is important. To be considered for this role, it is preferred that candidates live within the Mexico City, Guadalajara, or Monterrey metropolitan areas in order to attend occasional team meetings, offsites, or learning and development opportunities that will be planned in a centralized location. Travel to the U.S. may be required for companywide and broader team retreats.

Notes: This is a full-time (40 hours/week), indefinite position with benefits. Candidates must be Mexican nationals to be eligible for this position; this screening question will be asked during the application process. Velocity Global is the Employer of Record for Balsam Brands' Mexico City location, and you will be employed and provided benefits under their payroll. Balsam Brands has partnered with Velocity Global to act as your Employer of Record to ensure your employment will comply with all local laws and regulations and you will receive an exceptional employment experience.

• Check out our flagship brand, Balsam Hill: www.balsamhill.com
• Balsam Brands in Forbes: https://bit.ly/balsambrandsforbes2023 
• LinkedIn: http://www.linkedin.com/company/balsam-brands/
• Glassdoor: https://bit.ly/balsambrands-glassdoor

Benefits Offered:

• Competitive compensation; salary is reviewed yearly and may be adjusted as part of the normal compensation review process
• Career development and growth opportunities; access to online learning solutions and annual stipend for continuous learning
• Fully remote work and flexible schedule
• Collaborate in a multicultural environment; learn and share best practices around the globe
• Government mandated benefits (IMSS, INFONAVIT, SAR, 50% vacation premium)
• Healthcare coverage provided for the employee and dependents
• Life insurance provided for the employee
• Monthly grocery coupons
• Monthly non-taxable amount for the electricity and internet services 
• 20 days Christmas bonus
• Paid Time Off: Official Mexican holidays and 12 vacation days (increases with years of service), plus additional wellness days available at start of employment 

Qualifications

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