About komoot

Komoot is an app that lets you find, plan, and share adventures with its easy route planner. Driven by a love for nature and powered by the outdoor community’s recommendations, komoot helps you explore more of the great outdoors—wherever and however you want. And we're good at it. Google and Apple have listed us as one of their Apps of the Year numerous times. Today, with over 40 million users and 300,000 five-star reviews, we are well on our way to becoming the most popular app for finding, planning, and sharing adventures worldwide. 

Join our 100% remote team and start your adventure with komoot.

About the role

As the backend team, we enable users to explore the outdoors by rapidly creating and operating high throughput and high quality APIs. These serve as a gateway to our features, used by our client apps (web, Android, iOS, GPS devices, ... ) as well as many partners such as Garmin, Wahoo, and Bosch. In this role, you’ll lead a team of six talented backend engineers, creating a productive environment where they can collaborate, grow, and do their best work.

You’ll also guide our tech choices, redesign and evolve the team’s processes, as well as find, hire and onboard new team members. You’re all about helping the team reach new heights, so they can drive komoot forward on its journey to become the world's leading outdoor platform.

What you’ll do  

• Be the advocate and voice of the backend team at komoot.
• Build and develop your team: Recruit, onboard, and mentor backend engineers.
• Monitor your teammates' performance, coach them on professional and personal development, conduct salary negotiations, lead hiring and offboarding processes.
• Foster collaboration, knowledge sharing, and skill development among team members.
• Establish best practices for team processes.
• Set goals for team development and technical innovation, and ensure your team achieves and is celebrated for them.
• Help the team build a modern and effective tech stack at an industry-leading level.
• Keep an overview of modern backend technologies, manage technical projects, and orchestrate technical decisions. 
• Manage external services and tools, and oversee contracts with vendors and suppliers.
• Collaborate with analytics, data science, as well as the frontend and other backend teams.

You’ll be successful in this role if you

• Are a passionate team leader and bring a strong technical background in backend development.
• Have 3+ years of experience as the lead of a long-term and high-performing team.
• Have 5+ years of experience in backend engineering (preferably Kotlin, Java, or Python).
• Have 2+ years of experience with managed cloud services, ideally using AWS.
• Know how to build scalable, data-intensive backend systems and APIs.
• Share complex ideas in clear and simple language.
• Can make tough decisions and take responsibility for their consequences.
• Find satisfaction in enabling your colleagues to thrive.
• Have strong moderating skills to bring discussions to a successful conclusion.
• Show empathy for your colleagues as well as being able to give direct and sometimes uncomfortable feedback.
• Are a great communicator in a diverse, international, and fully remote team.
• You know that team comes first and you go second.

Not sure if you meet all requirements above? Don't sweat it – if you think you're the right person anyway, we'd love to hear from you! 

Why you’ll love it 

• Your work will contribute to helping millions of people enjoy lovely outdoor experiences.
• We’ve been a remote-working company since 2017, meaning: We are remote by default, have frameworks and systems in place, and know how to do it well.
• You can work from wherever you want, be it a beach, the mountains, your house, or anywhere else that lies in any time zone between UTC-1 and UTC+3.
• We have your costs covered for your co-working space membership or your work-from-home office setup and the latest devices and equipment to do your best work.
• You’ll become an essential part of our diverse and international team with colleagues based in 20+ countries across Europe.
• 38 paid days off (inclusive public holidays) – you are free to take those days whenever it suits you, including a well-deserved winter holiday break.
• We love seeing people grow. That's why each team member gets €2,000 and 3 additional days to spend on professional development each year. Classes, conferences, books – your choice!

Curious about how we work? 

• Core Communication time between 10 am - 3 pm (Berlin Time). We know people have different lifestyles, which is why we have flexible working hours with core time for synchronous interaction. You can organize your workday in the way that best suits you, your family, and your needs.
• We work on a project basis in cross functional teams to ensure that we collaborate on our goals, move forward smoothly with open lines of communication, and achieve results as a team.
• Every Monday morning, we have a whole-company presentation where you hear about projects across the business, inspire each other, and share great work.  
• We connect in person at three whole-company gatherings each year in beautiful locations. You can check out this playlist to find out more about how we stay close while being remote.
• We use tools like Trello, Slack, Miro, Zoom, and Google Workspace on a daily basis to stay connected, collaborate easily, and manage projects.  

Dive a little deeper and learn…

• More about how we work here: How We Work
• More about our recruitment process, salary and FAQs here: FAQs

We support diversity and inclusivity and welcome all prospective applicants.  We have an ongoing recruitment process (no deadlines) – if this role is online, it means it’s still open!

See more jobs at komoot

Apply for this job

About komoot

Komoot is an app that lets you find, plan, and share adventures with its easy route planner. Driven by a love for nature and powered by the outdoor community’s recommendations, komoot helps you explore more of the great outdoors—wherever and however you want. And we're good at it. Google and Apple have listed us as one of their Apps of the Year numerous times. Today, with over 40 million users and 300,000 five-star reviews, we are well on our way to becoming the most popular app for finding, planning, and sharing adventures worldwide. 

Join our 100% remote team and start your adventure with komoot.

About the role

We’re looking for a marketing copywriter to join our versatile, collaborative, and impactful team. This role will work with both brand and performance marketing teams in crafting delightful, on-brand, effective copy for a variety of channels and projects. You’ll learn what inspires and drives customer behavior through testing, then use what you’ve learned to help shape our writing, strategy, and writing guidelines. If you have experience writing a range of marketing content and are interested in helping people enjoy the outdoors, we’d love to hear from you. 

This is a dynamic role supporting two pillars of our marketing department. Working with the brand squad, you’ll write editorial content like newsletters, new feature announcements, video scripts, and other content. You’ll also proofread and help others write in the komoot style and voice. As our first in-house copywriter working on performance marketing, you’ll contribute to team discussions on strategy and content ideas for paid social, search, app store, and other channels. Together with marketing managers, you’ll come up with creative experiment plans for performance marketing campaigns that are in line with our overarching brand strategy. 

In everything you do, you’ll write high-performing copy and ensure our upbeat, casual, and inclusive brand voice shines through across our 11 languages. You’ll develop a deep understanding of our customers – from casual hikers to mountain bikers – and craft your writing in a way that inspires and drives action. You’ll also work with our localization manager to ensure that the right tone of voice, terminology, and testing intent are reflected in translations.  

You’ll be successful in this role if you

• Have at least two years experience writing impeccable, multi-channel performance or marketing content in English for international brands.
• Have a creative approach to editorial strategy, campaign concepting, and bringing brand personality to life. 
• Ground and balance your creative approach with data. You have experience with copy testing, KPIs, and data-driven decision making. You do your research to understand who you’re writing for and experiment to find out what works for them. 
• Are comfortable writing for translation, preparing localization briefs, and thinking through cultural idioms and expressions.
• Are used to writing according to guidelines for style, brand voice, tone, and channel (i.e. character restrictions).
• Have personal experience in outdoor sports, as well as some understanding of our outdoor enthusiast audience and their vocabulary.
• Are organized and comfortable managing multiple workstreams, deadlines, and projects at the same time.
• Are a team player and enjoy working collaboratively alongside designers, translators, and marketing managers. You’re comfortable giving and receiving feedback, and work with diverse teams to get buy-in on ideas.
• Want to be part of a high-performing team where continuous improvement, collaboration, open feedback, and communication are encouraged.

Not sure if you meet all requirements above? Don't sweat it – if you think you're the right person anyway, we'd love to hear from you! 

Why you’ll love it 

• Your work will contribute to helping millions of people enjoy lovely outdoor experiences.
• We’ve been a remote-working company since 2017, meaning: We are remote by default, have frameworks and systems in place, and know how to do it well.
• You can work from wherever you want, be it a beach, the mountains, your house, or anywhere else that lies in any time zone between UTC-1 and UTC+3.
• We have your costs covered for your co-working space membership or your work-from-home office setup and the latest devices and equipment to do your best work.
• You’ll become an essential part of our diverse and international team with colleagues based in 20+ countries across Europe.
• 38 paid days off (inclusive public holidays) – you are free to take those days whenever it suits you, including a well-deserved winter holiday break.
• We love seeing people grow. That's why each team member gets €2,000 and three additional days to spend on professional development each year. Classes, conferences, books – your choice!

Not sure if you meet all requirements above? Don't sweat it – if you think you're the right person anyway, we'd love to hear from you! 

Curious about how we work? 

• Core Communication time between 10 am - 3 pm (Berlin Time). We know people have different lifestyles, which is why we have flexible working hours with core time for synchronous interaction. You can organize your workday in the way that best suits you, your family, and your needs.
• We work on a project basis in cross functional teams to ensure that we collaborate on our goals, move forward smoothly with open lines of communication, and achieve results as a team.
• Every Monday morning, we have a whole-company presentation where you hear about projects across the business, inspire each other, and share great work.  
• We connect in person at three whole-company gatherings each year in beautiful locations. You can check out this playlist to find out more about how we stay close while being remote.
• We use tools like Trello, Slack, Miro, Zoom, and Google Workspace on a daily basis to stay connected, collaborate easily, and manage projects.  

Dive a little deeper and learn…

• More about how we work here: How We Work
• More about our recruitment process, salary, and FAQs here: FAQs

We support diversity and inclusivity and welcome all prospective applicants.  We have an ongoing recruitment process (no deadlines) – if this role is online, it means it’s still open!

See more jobs at komoot

Apply for this job

Customer Support Manager  [English + German]

About komoot

Komoot is an app that lets you find, plan, and share adventures with its easy route planner. Driven by a love for nature and powered by the outdoor community’s recommendations, komoot helps you explore more of the great outdoors—wherever and however you want. And we're good at it. Google and Apple have listed us as one of their Apps of the Year numerous times. Today, with over 40 million users and 300,000 five-star reviews, we’re well on our way to becoming the most popular app for finding, planning, and sharing adventures worldwide. 

Join our remote-working team and start your adventure with komoot.

About the role

Do you enjoy guiding users to the right solutions? Does solving tricky problems feel rewarding? Have people told you that you can explain things clearly both in person and in writing? If so, we’d love to hear from you.

We’re looking for an exceptional Customer Support Manager to join Chris and the dedicated support team. In this role, you’ll work directly with our users, helping them solve their technical issues, answer their questions, and make the most of our product. As the first point of contact for many of our users, you’ll ensure they have an exceptional support experience and get what they need to enjoy smoother, seamless outdoor adventures.

User happiness and satisfaction have always been central to our mission, and together with the team, you’ll play a crucial role in shaping our reputation and building great customer relationships 

Ready for your next adventure?

What you will do

• Support our users via email as well as answer their questions on all channels (tickets, forums, social media, store reviews, etc).
• As the first point of contact, take ownership of customer inquiries and drive each issue toward a swift and effective resolution.
• Manage cases from start to finish, from initial report and reproduction to writing bug reports and achieving resolution.
• Handle technically complex and escalated cases.
• Work with developers and QA to find and solve critical bugs in the wild.
• Effectively collaborate and communicate with team members on tasks such as clearing ticket backlogs as they come up.
• Assist with managing projects and processes that aim to improve how we support our customers.

Curious about how we work? 

• Core Communication time between 10 am - 3 pm (Berlin Time). We know people have different lifestyles, which is why we have flexible working hours with core time for synchronous interaction. You can organize your workday in the way that best suits you, your family, and your needs.
• We work on a project basis in cross-functional teams to ensure that we collaborate on our goals, move forward smoothly with open lines of communication, and achieve results as a team.
• Every Monday morning, we have a whole-company presentation where you hear about projects across the business, inspire each other, and share great work.  
• We connect in person at three whole-company gatherings each year in beautiful locations. You can check out this playlist to find out more about how we stay close while being remote.
• We use tools like Trello, Slack, Miro, Zoom, and Google Drive on a daily basis to stay connected, collaborate easily, and manage projects.  

You’ll be successful in this position if you

• Are excited to join a customer support team for the long run to make an impact on how people experience the outdoors.
• Have outstanding communication skills in German and English. Additional languages (e.g. Dutch, Italian, Spanish) are welcome.
• Are open to flexible scheduling, including occasional weekend support.
• Have 2+ years experience working in online or tech support, and you love it.  
• Have a sharp eye for identifying and reporting technical bugs, with proven experience in troubleshooting and guiding customers through resolving issues effectively.
• Have experience working on improving support processes and documentation.
• Can explain complex technical topics to both colleagues and customers with a range of technical expertise.
• Are highly self-driven, responsible, well-organized, and able to handle competing priorities.
• Are positive, curious about our users’ needs, and keen to improve their experience.
• Have an interest in how AI could enhance support processes and customer experiences.
• Have a passion for outdoor sports, mobile apps, wearables, or bike computers.

Why you will love it

• Your work will contribute to helping millions of people enjoy lovely outdoor experiences.
• We’ve been a remote-working company since 2017, meaning: We are remote by default, have frameworks and systems in place, and know how to do it well.
• You’ll become an essential part of our diverse and international team, with colleagues based in 19+ countries across Europe.
• You can work from wherever you want, be it a beach, the mountains, your house, or anywhere else that lies in any time zone between UTC-1 and UTC+3.
• 38 paid days off (inclusive public holidays) – you are free to take those days whenever it suits you, including a well-deserved winter holiday break.
• We love seeing people grow. That's why each team member gets €2,000 and 3 additional days to spend on professional development each year. Classes, conferences, books – your choice!
• Costs covered for your co-working space membership or your work-from-home office setup and the latest devices and equipment to do your best work.

Dive a little deeper and learn…

• More about how we work here: How We Work
• More about our recruitment process and FAQs here: FAQs

We support diversity and inclusivity and welcome all prospective applicants. We have an ongoing recruitment process (no deadlines) – if this role is online, it means it’s still open!

See more jobs at komoot

Apply for this job

About komoot

Komoot is an app that lets you find, plan, and share adventures with its easy route planner. Driven by a love for nature and powered by the outdoor community’s recommendations, komoot helps you explore more of the great outdoors—wherever and however you want. And we're good at it. Google and Apple have listed us as one of their Apps of the Year numerous times. Today, with over 35 million users and 300,000 five-star reviews, we are well on our way to becoming the most popular app for finding, planning, and sharing adventures worldwide. 

Join our 100% remote team and start your adventure with komoot.

About the role

You’ll team up with six world class iOS engineers and take over full responsibility for our iOS app. Touching all parts of the iOS app, your work will make outdoor adventures easily accessible to our users. You’ll develop diverse features for navigation, routing, social interaction and content visualisation that will make your work challenging and fun.

Ready for your next adventure?

What you will do  

• Develop innovative new features from the first idea and concept over to road map planning, implementation, testing, release and monitoring.
• Work in one of our cross-functional squads of backend, web and mobile developers, designers, copywriters, QA, data scientists, and product experts.
• Team up with six team members to build a state of the art iOS app with more than 5 million installations.
• Release frequently with continuous builds, testing and direct team feedback.

Why you will love it 

• Your work will contribute to helping millions of people enjoy lovely outdoor experiences.
• We’ve been a remote-working company since 2017, meaning: We are remote by default, have frameworks and systems in place, and know how to do it well.
• You can work from wherever you want, be it a beach, the mountains, your house, or anywhere else that lies in any time zone between UTC-1 and UTC+3.
• We have your costs covered for your co-working space membership or your work-from-home office setup and the latest devices and equipment to do your best work.
• You’ll become an essential part of our diverse and international team with colleagues based in 20+ countries across Europe.
• 38 paid days off (inclusive public holidays) – you are free to take those days whenever it suits you, including a well-deserved winter holiday break.
• We love seeing people grow. That's why each team member gets €2,000 and 3 additional days to spend on professional development each year. Classes, conferences, books – your choice!

You’ll be successful in this role if you

• Are highly self-driven, responsible and keen to learn and improve.
• Love to develop awesome products with a focus on great user experiences.
• Have 4+ years of professional experience with developing high quality production iOS apps.
• Have 3+ years of professional experience in Swift development.
• Love to work fullstack on native iOS apps.
• Have a deep and up to date knowledge of iOS design principles and patterns, the core iOS frameworks and technologies.
• Write code that's readable, well documented and meaningfully tested.
• Are a great team player and communicator in a diverse and international remote team.

Not sure if you meet all requirements above? Don't sweat it – if you think you're the right person anyway, we'd love to hear from you! 

Curious about how we work? 

• Core Communication time between 10 am - 3 pm (Berlin Time). We know people have different lifestyles, which is why we have flexible working hours with core time for synchronous interaction. You can organize your workday in the way that best suits you, your family, and your needs.
• We work on a project basis in cross functional teams to ensure that we collaborate on our goals, move forward smoothly with open lines of communication, and achieve results as a team.
• Every Monday morning, we have a whole-company presentation where you hear about projects across the business, inspire each other, and share great work.  
• We connect in person at three whole-company gatherings each year in beautiful locations. You can check out this playlist to find out more about how we stay close while being remote.
• We use tools like Trello, Slack, Miro, Zoom, and Google Workspace on a daily basis to stay connected, collaborate easily, and manage projects.  

Dive a little deeper and learn…

• More about our team here: Meet the Team
• More about how we work here: How We Work
• More about our recruitment process, salary and FAQs here: FAQs

We support diversity and inclusivity and welcome all prospective applicants.  We have an ongoing recruitment process (no deadlines) – if this role is online, it means it’s still open!

See more jobs at komoot

Apply for this job