Please note: We have an ongoing recruitment process (no deadlines) meaning if this role is online then it’s still open. In case of a large volume of applications, we might take the role down to allow our team enough time to review them thoroughly we never use AI screeners. In case we don’t find a right match, we will repost the role again. 

About komoot

Komoot is an app that lets you find, plan, and share adventures with its easy route planner. Driven by a love for nature and powered by the outdoor community’s recommendations, komoot helps you explore more of the great outdoors—wherever and however you want. And we're good at it. Google and Apple have listed us as one of their Apps of the Year numerous times. Today, with over 40 million users and 300,000 five-star reviews, we are well on our way to becoming the most popular app for finding, planning, and sharing adventures worldwide. 

Join our 100% remote team and start your adventure with komoot.

About the role

As our new Head of Local Marketing in Europe, you'll be a driving force behind building the largest community of cycling and outdoor enthusiasts across the continent. Together with your team, you'll develop and execute impactful local marketing strategies and campaigns that are perfectly aligned with our company growth strategy and ambitious growth goals. This includes orchestrating advertising and influencer marketing initiatives, forging strategic partnerships, and implementing impactful PR campaigns. You’ll inspire and guide a squad of experienced and highly motivated Country Marketing Managers, Community Managers, PR and partnership experts. As team lead for our talented Country Marketing Managers, you’ll foster their personal and professional growth through mentorship and leadership. Ultimately, you’ll fuel our expansion and solidify our position as the leading brand for adventurers across Europe.

Ready for your next adventure?

What you’ll do  

Strategic Leadership

• Develop local marketing strategies: Partner with Country Marketing Managers to develop and implement localized marketing strategies and campaigns that address the unique needs and opportunities of each European market. This includes conducting thorough market research, identifying growth opportunities, and staying abreast of local trends.
• Overseeing marketing campaigns: Support your squad members with planning and executing various marketing activities, impactful advertising and influencer marketing campaigns, engaging experiential marketing activations, strategic partnerships, and compelling PR initiatives.
• Manage marketing budgets: Strategically allocate marketing budgets to maximize the impact and return on investment of local marketing initiatives across Europe.
• Performance analysis & optimization: Continuously monitor and analyze key performance indicators to evaluate the effectiveness of our marketing campaigns. Use data-driven insights to make necessary adjustments and optimize strategies for the best results.

Team Leadership & Mentoring

• Cultivate a thriving team: Foster a positive and productive work environment. Provide guidance, support, and feedback to the Country Marketing Managers team.
• Mentorship & growth: Champion the professional development of each team member. Provide regular mentorship, conduct performance evaluations, offer constructive feedback, and identify opportunities for individual growth. Recognize and reward exceptional contributions and achievements.
• Knowledge sharing & continuous improvement: Promote a culture of knowledge sharing and learning within the team. Implement measures to continuously improve the effectiveness and efficiency of local marketing campaigns.

You’ll be successful in this role if you

• Extensive marketing experience: A minimum of 8-10 years of experience in marketing, with a significant portion focused on relevant marketing tactics (paid media/advertising, influencer marketing, event sponsorships, strategic partnerships, PR). A proven track record of developing and executing successful marketing campaigns that drive brand awareness, preference, and growth.
• Deep understanding of European outdoor markets: Demonstrated knowledge of the diverse outdoor and cycling landscapes across European countries. Experience adapting marketing strategies to resonate with local audiences and achieve success in various markets.
• Passion for cycling & the outdoors: A genuine enthusiasm for cycling and outdoor activities, with an understanding of the community and its values. This passion will be instrumental in authentically connecting with the target audience and driving brand advocacy.
• Strong leadership & team management skills: Proven ability to lead, inspire, and mentor high-performing marketing teams. Experience fostering a collaborative and positive work environment that encourages growth, innovation, and knowledge sharing.
• Data-driven decision maker: Highly analytical with a strong understanding of marketing metrics and analytics. Ability to interpret data, extract actionable insights, and optimize strategies based on performance analysis.
• Excellent communication & collaboration skills: Exceptional written and verbal communication skills with the ability to effectively convey ideas, strategies, and results to diverse stakeholders. Proven ability to collaborate effectively with cross-functional teams and external partners.
• Budget management expertise: Experience managing marketing budgets efficiently, and strategically allocating resources to maximize impact and achieve campaign objectives.
• Up-to-date industry knowledge: A strong understanding of current marketing trends, best practices, and emerging marketing tactics.
• Language proficiency: Fluency in English is essential. Proficiency in other European languages is highly advantageous.

Not sure if you meet all requirements above? Don't sweat it – if you think you're the right person anyway, we'd love to hear from you! 

Why you’ll love it 

• Your work will contribute to helping millions of people enjoy lovely outdoor experiences.
• We’ve been a remote-working company since 2017, meaning: We are remote by default, have frameworks and systems in place, and know how to do it well.
• You can work from wherever you want, be it a beach, the mountains, your house, or anywhere else that lies in any time zone between UTC-1 and UTC+3.
• We have your costs covered for your co-working space membership or your work-from-home office setup and the latest devices and equipment to do your best work.
• You’ll become an essential part of our diverse and international team with colleagues based in 20+ countries across Europe.
• 38 paid days off (inclusive public holidays) – you are free to take those days whenever it suits you, including a well-deserved winter holiday break.
• We love seeing people grow. That's why each team member gets €2,000 and 3 additional days to spend on professional development each year. Classes, conferences, books – your choice!

Curious about how we work? 

• Core Communication time between 10 am - 3 pm (Berlin Time). We know people have different lifestyles, which is why we have flexible working hours with core time for synchronous interaction. You can organize your workday in the way that best suits you, your family, and your needs.
• We work on a project basis in cross functional teams to ensure that we collaborate on our goals, move forward smoothly with open lines of communication, and achieve results as a team.
• Every Monday morning, we have a whole-company presentation where you hear about projects across the business, inspire each other, and share great work.  
• We connect in person at three whole-company gatherings each year in beautiful locations. You can check out this playlist to find out more about how we stay close while being remote.
• We use tools like Trello, Slack, Miro, Zoom, and Google Workspace on a daily basis to stay connected, collaborate easily, and manage projects.  

Dive a little deeper and learn…

• More about how we work here: How We Work
• More about our recruitment process, salary and FAQs here: FAQs

We support diversity and inclusivity and welcome all prospective applicants.  We have an ongoing recruitment process (no deadlines) – if this role is online, it means it’s still open!

See more jobs at komoot

Apply for this job

About komoot

Komoot is an app that lets you find, plan, and share adventures with its easy route planner. Driven by a love for nature and powered by the outdoor community’s recommendations, komoot helps you explore more of the great outdoors—wherever and however you want. And we're good at it. Google and Apple have listed us as one of their Apps of the Year numerous times. Today, with over 40 million users and 300,000 five-star reviews, we are well on our way to becoming the most popular app for finding, planning, and sharing adventures worldwide. 

Join our 100% remote team and start your adventure with komoot.

About the role

We’re looking for a seasoned UX Writer (or Content Designer) to join our versatile, collaborative, and impactful team. This role will partner closely with designers and PMs across multiple squads to solve customer problems, elevate the komoot personality and voice across the UI, and ensure intuitive user experiences across our 11 languages. 

In particular, this position will support squads focused on user acquisition and monetization in the app and other messaging channels (transactional emails, notifications, etc). Our ideal candidate has a sharp eye for helpful, intuitive user experiences and can balance this with impactful, customer value-driven creative writing. If you’re excited about words, usability, and helping people get outside and enjoy nature, we’d love to hear from you. 

This role requires a healthy dose of customer obsession. Whether it’s running usability tests, using existing data to make decisions, or writing clear AB test plans, our ideal candidate demonstrates strong data-backed rationale for their writing, from single-word microcopy to high-level communication plans. You’ll work in quick iterations, with a goal to solve problems and bring value to our users quickly, measuring successes and failures as you go. 

What you will do  

• Write in the komoot style and personality to create content flows and UI copy that are accessible, intuitive, and upbeat. 
• Collaborate with designers to shape UI design as needed to improve usability and translation.
• Map user journeys to better understand flows and customer experience. Incorporate UX best practices, heuristics, and conventions into your writing. 
• Connect your work to the customer or business problem being solved and the impact it creates. Back up your decisions with data and strong rationale. 
• Work with cross-functional peers to better understand our customers, the language they use, and how our products meet their needs. Integrate your learnings into writing guidelines and patterns.
• Facilitate translation by providing context to our localization team, tracking translation progress, formatting keys and strings in our translation software, etc.

• Develop an informed POV on both user and business needs in order to deliver the best solution and contribute to squad roadmaps.
• Collaborate with other UX and marketing writers to create and refine style guides, design system patterns, and other content guidelines. 
• Integrate with our Copy and UX teams; proofreading and giving feedback to your fellow writers, collaborating on projects, and helping us level up UX writing at komoot.

You’ll be successful in this role if you

• Have minimum 4 years experience as a UX Writer or Content Designer for global software products.
• Write impeccable English copy with an eye for usability, brand voice, and translatability across multiple channels and platforms. You’re able to turn even the most technical content into something warm, human, and helpful.
• Are a strong communicator and can clearly explain your thinking, process, and rationale. You’re comfortable giving and receiving feedback, and work with diverse teams to get buy-in on ideas.
• Are comfortable working with design tools and frameworks like Figma, user flows, journey mapping, usability heuristics, etc. 
• Have experience writing for translation, preparing context for linguists, string management, and getting words into software across languages.
• Are organized and comfortable managing multiple workstreams, deadlines, and projects at the same time.
• Care deeply about the impact of your work. You enjoy solving problems for all kinds of users and keep track of what you learn. 
• Are a team player and enjoy working collaboratively alongside designers, developers, and product managers. 
• Want to be part of a high-performing team where continuous improvement, collaboration, open feedback, and communication are encouraged.

Not sure if you meet all requirements above? Don't sweat it – if you think you're the right person anyway, we'd love to hear from you! 

Curious about how we work? 

• Core Communication time between 10 am - 3 pm (Berlin Time). We know people have different lifestyles, which is why we have flexible working hours with core time for synchronous interaction. You can organize your workday in the way that best suits you, your family, and your needs.
• We work on a project basis in cross functional teams to ensure that we collaborate on our goals, move forward smoothly with open lines of communication, and achieve results as a team.
• Every Monday morning, we have a whole-company presentation where you hear about projects across the business, inspire each other, and share great work.  
• We connect in person at three whole-company gatherings each year in beautiful locations. You can check out this playlist to find out more about how we stay close while being remote.
• We use tools like Trello, Slack, Miro, Zoom, and Google Workspace on a daily basis to stay connected, collaborate easily, and manage projects.  

Why you will love it 

• Your work will contribute to helping millions of people enjoy lovely outdoor experiences.
• We’ve been a remote-working company since 2017, meaning: We are remote by default, have frameworks and systems in place, and know how to do it well.
• You can work from wherever you want, be it a beach, the mountains, your house, or anywhere else that lies in any time zone between UTC-1 and UTC+3.
• We have your costs covered for your co-working space membership or your work-from-home office setup and the latest devices and equipment to do your best work.
• You’ll become an essential part of our diverse and international team with colleagues based in 20+ countries across Europe.
• 38 paid days off (inclusive public holidays) – you are free to take those days whenever it suits you, including a well-deserved winter holiday break.
• We love seeing people grow. That's why each team member gets €2,000 and 3 additional days to spend on professional development each year. Classes, conferences, books – your choice!

Dive a little deeper and learn…

• More about how we work here: How We Work
• More about our recruitment process, salary and FAQs here: FAQs

We support diversity and inclusivity and welcome all prospective applicants.  We have an ongoing recruitment process (no deadlines) – if this role is online, it means it’s still open!

Ready for your next adventure?

See more jobs at komoot

Apply for this job

About komoot

Komoot is an app that lets you find, plan, and share adventures with its easy route planner. Driven by a love for nature and powered by the outdoor community’s recommendations, komoot helps you explore more of the great outdoors—wherever and however you want. And we're good at it. Google and Apple have listed us as one of their Apps of the Year numerous times. Today, with over 40 million users and 300,000 five-star reviews, we are well on our way to becoming the most popular app for finding, planning, and sharing adventures worldwide. 

Join our 100% remote team and start your adventure with komoot.

About the role

As the backend team, we enable users to explore the outdoors by rapidly creating and operating high throughput and high quality APIs. These serve as a gateway to our features, used by our client apps (web, Android, iOS, GPS devices, ... ) as well as many partners such as Garmin, Wahoo, and Bosch. In this role, you’ll lead a team of six talented backend engineers, creating a productive environment where they can collaborate, grow, and do their best work.

You’ll also guide our tech choices, redesign and evolve the team’s processes, as well as find, hire and onboard new team members. You’re all about helping the team reach new heights, so they can drive komoot forward on its journey to become the world's leading outdoor platform.

What you’ll do  

• Be the advocate and voice of the backend team at komoot.
• Build and develop your team: Recruit, onboard, and mentor backend engineers.
• Monitor your teammates' performance, coach them on professional and personal development, conduct salary negotiations, lead hiring and offboarding processes.
• Foster collaboration, knowledge sharing, and skill development among team members.
• Establish best practices for team processes.
• Set goals for team development and technical innovation, and ensure your team achieves and is celebrated for them.
• Help the team build a modern and effective tech stack at an industry-leading level.
• Keep an overview of modern backend technologies, manage technical projects, and orchestrate technical decisions. 
• Manage external services and tools, and oversee contracts with vendors and suppliers.
• Collaborate with analytics, data science, as well as the frontend and other backend teams.

You’ll be successful in this role if you

• Are a passionate team leader and bring a strong technical background in backend development.
• Have 3+ years of experience as the lead of a long-term and high-performing team.
• Have 5+ years of experience in backend engineering (preferably Kotlin, Java, or Python).
• Have 2+ years of experience with managed cloud services, ideally using AWS.
• Know how to build scalable, data-intensive backend systems and APIs.
• Share complex ideas in clear and simple language.
• Can make tough decisions and take responsibility for their consequences.
• Find satisfaction in enabling your colleagues to thrive.
• Have strong moderating skills to bring discussions to a successful conclusion.
• Show empathy for your colleagues as well as being able to give direct and sometimes uncomfortable feedback.
• Are a great communicator in a diverse, international, and fully remote team.
• You know that team comes first and you go second.

Not sure if you meet all requirements above? Don't sweat it – if you think you're the right person anyway, we'd love to hear from you! 

Why you’ll love it 

• Your work will contribute to helping millions of people enjoy lovely outdoor experiences.
• We’ve been a remote-working company since 2017, meaning: We are remote by default, have frameworks and systems in place, and know how to do it well.
• You can work from wherever you want, be it a beach, the mountains, your house, or anywhere else that lies in any time zone between UTC-1 and UTC+3.
• We have your costs covered for your co-working space membership or your work-from-home office setup and the latest devices and equipment to do your best work.
• You’ll become an essential part of our diverse and international team with colleagues based in 20+ countries across Europe.
• 38 paid days off (inclusive public holidays) – you are free to take those days whenever it suits you, including a well-deserved winter holiday break.
• We love seeing people grow. That's why each team member gets €2,000 and 3 additional days to spend on professional development each year. Classes, conferences, books – your choice!

Curious about how we work? 

• Core Communication time between 10 am - 3 pm (Berlin Time). We know people have different lifestyles, which is why we have flexible working hours with core time for synchronous interaction. You can organize your workday in the way that best suits you, your family, and your needs.
• We work on a project basis in cross functional teams to ensure that we collaborate on our goals, move forward smoothly with open lines of communication, and achieve results as a team.
• Every Monday morning, we have a whole-company presentation where you hear about projects across the business, inspire each other, and share great work.  
• We connect in person at three whole-company gatherings each year in beautiful locations. You can check out this playlist to find out more about how we stay close while being remote.
• We use tools like Trello, Slack, Miro, Zoom, and Google Workspace on a daily basis to stay connected, collaborate easily, and manage projects.  

Dive a little deeper and learn…

• More about how we work here: How We Work
• More about our recruitment process, salary and FAQs here: FAQs

We support diversity and inclusivity and welcome all prospective applicants.  We have an ongoing recruitment process (no deadlines) – if this role is online, it means it’s still open!

See more jobs at komoot

Apply for this job

Customer Support Manager  [English + German]

About komoot

Komoot is an app that lets you find, plan, and share adventures with its easy route planner. Driven by a love for nature and powered by the outdoor community’s recommendations, komoot helps you explore more of the great outdoors—wherever and however you want. And we're good at it. Google and Apple have listed us as one of their Apps of the Year numerous times. Today, with over 40 million users and 300,000 five-star reviews, we’re well on our way to becoming the most popular app for finding, planning, and sharing adventures worldwide. 

Join our remote-working team and start your adventure with komoot.

About the role

Do you enjoy guiding users to the right solutions? Does solving tricky problems feel rewarding? Have people told you that you can explain things clearly both in person and in writing? If so, we’d love to hear from you.

We’re looking for an exceptional Customer Support Manager to join Chris and the dedicated support team. In this role, you’ll work directly with our users, helping them solve their technical issues, answer their questions, and make the most of our product. As the first point of contact for many of our users, you’ll ensure they have an exceptional support experience and get what they need to enjoy smoother, seamless outdoor adventures.

User happiness and satisfaction have always been central to our mission, and together with the team, you’ll play a crucial role in shaping our reputation and building great customer relationships 

Ready for your next adventure?

What you will do

• Support our users via email as well as answer their questions on all channels (tickets, forums, social media, store reviews, etc).
• As the first point of contact, take ownership of customer inquiries and drive each issue toward a swift and effective resolution.
• Manage cases from start to finish, from initial report and reproduction to writing bug reports and achieving resolution.
• Handle technically complex and escalated cases.
• Work with developers and QA to find and solve critical bugs in the wild.
• Effectively collaborate and communicate with team members on tasks such as clearing ticket backlogs as they come up.
• Assist with managing projects and processes that aim to improve how we support our customers.

Curious about how we work? 

• Core Communication time between 10 am - 3 pm (Berlin Time). We know people have different lifestyles, which is why we have flexible working hours with core time for synchronous interaction. You can organize your workday in the way that best suits you, your family, and your needs.
• We work on a project basis in cross-functional teams to ensure that we collaborate on our goals, move forward smoothly with open lines of communication, and achieve results as a team.
• Every Monday morning, we have a whole-company presentation where you hear about projects across the business, inspire each other, and share great work.  
• We connect in person at three whole-company gatherings each year in beautiful locations. You can check out this playlist to find out more about how we stay close while being remote.
• We use tools like Trello, Slack, Miro, Zoom, and Google Drive on a daily basis to stay connected, collaborate easily, and manage projects.  

You’ll be successful in this position if you

• Are excited to join a customer support team for the long run to make an impact on how people experience the outdoors.
• Have outstanding communication skills in German and English. Additional languages (e.g. Dutch, Italian, Spanish) are welcome.
• Are open to flexible scheduling, including occasional weekend support.
• Have 2+ years experience working in online or tech support, and you love it.  
• Have a sharp eye for identifying and reporting technical bugs, with proven experience in troubleshooting and guiding customers through resolving issues effectively.
• Have experience working on improving support processes and documentation.
• Can explain complex technical topics to both colleagues and customers with a range of technical expertise.
• Are highly self-driven, responsible, well-organized, and able to handle competing priorities.
• Are positive, curious about our users’ needs, and keen to improve their experience.
• Have an interest in how AI could enhance support processes and customer experiences.
• Have a passion for outdoor sports, mobile apps, wearables, or bike computers.

Why you will love it

• Your work will contribute to helping millions of people enjoy lovely outdoor experiences.
• We’ve been a remote-working company since 2017, meaning: We are remote by default, have frameworks and systems in place, and know how to do it well.
• You’ll become an essential part of our diverse and international team, with colleagues based in 19+ countries across Europe.
• You can work from wherever you want, be it a beach, the mountains, your house, or anywhere else that lies in any time zone between UTC-1 and UTC+3.
• 38 paid days off (inclusive public holidays) – you are free to take those days whenever it suits you, including a well-deserved winter holiday break.
• We love seeing people grow. That's why each team member gets €2,000 and 3 additional days to spend on professional development each year. Classes, conferences, books – your choice!
• Costs covered for your co-working space membership or your work-from-home office setup and the latest devices and equipment to do your best work.

Dive a little deeper and learn…

• More about how we work here: How We Work
• More about our recruitment process and FAQs here: FAQs

We support diversity and inclusivity and welcome all prospective applicants. We have an ongoing recruitment process (no deadlines) – if this role is online, it means it’s still open!

See more jobs at komoot

Apply for this job

About komoot

Komoot is an app that lets you find, plan, and share adventures with its easy route planner. Driven by a love for nature and powered by the outdoor community’s recommendations, komoot helps you explore more of the great outdoors—wherever and however you want. And we're good at it. Google and Apple have listed us as one of their Apps of the Year numerous times. Today, with over 35 million users and 300,000 five-star reviews, we are well on our way to becoming the most popular app for finding, planning, and sharing adventures worldwide. 

Join our 100% remote team and start your adventure with komoot.

About the role

You’ll team up with six world class iOS engineers and take over full responsibility for our iOS app. Touching all parts of the iOS app, your work will make outdoor adventures easily accessible to our users. You’ll develop diverse features for navigation, routing, social interaction and content visualisation that will make your work challenging and fun.

Ready for your next adventure?

What you will do  

• Develop innovative new features from the first idea and concept over to road map planning, implementation, testing, release and monitoring.
• Work in one of our cross-functional squads of backend, web and mobile developers, designers, copywriters, QA, data scientists, and product experts.
• Team up with six team members to build a state of the art iOS app with more than 5 million installations.
• Release frequently with continuous builds, testing and direct team feedback.

Why you will love it 

• Your work will contribute to helping millions of people enjoy lovely outdoor experiences.
• We’ve been a remote-working company since 2017, meaning: We are remote by default, have frameworks and systems in place, and know how to do it well.
• You can work from wherever you want, be it a beach, the mountains, your house, or anywhere else that lies in any time zone between UTC-1 and UTC+3.
• We have your costs covered for your co-working space membership or your work-from-home office setup and the latest devices and equipment to do your best work.
• You’ll become an essential part of our diverse and international team with colleagues based in 20+ countries across Europe.
• 38 paid days off (inclusive public holidays) – you are free to take those days whenever it suits you, including a well-deserved winter holiday break.
• We love seeing people grow. That's why each team member gets €2,000 and 3 additional days to spend on professional development each year. Classes, conferences, books – your choice!

You’ll be successful in this role if you

• Are highly self-driven, responsible and keen to learn and improve.
• Love to develop awesome products with a focus on great user experiences.
• Have 4+ years of professional experience with developing high quality production iOS apps.
• Have 3+ years of professional experience in Swift development.
• Love to work fullstack on native iOS apps.
• Have a deep and up to date knowledge of iOS design principles and patterns, the core iOS frameworks and technologies.
• Write code that's readable, well documented and meaningfully tested.
• Are a great team player and communicator in a diverse and international remote team.

Not sure if you meet all requirements above? Don't sweat it – if you think you're the right person anyway, we'd love to hear from you! 

Curious about how we work? 

• Core Communication time between 10 am - 3 pm (Berlin Time). We know people have different lifestyles, which is why we have flexible working hours with core time for synchronous interaction. You can organize your workday in the way that best suits you, your family, and your needs.
• We work on a project basis in cross functional teams to ensure that we collaborate on our goals, move forward smoothly with open lines of communication, and achieve results as a team.
• Every Monday morning, we have a whole-company presentation where you hear about projects across the business, inspire each other, and share great work.  
• We connect in person at three whole-company gatherings each year in beautiful locations. You can check out this playlist to find out more about how we stay close while being remote.
• We use tools like Trello, Slack, Miro, Zoom, and Google Workspace on a daily basis to stay connected, collaborate easily, and manage projects.  

Dive a little deeper and learn…

• More about our team here: Meet the Team
• More about how we work here: How We Work
• More about our recruitment process, salary and FAQs here: FAQs

We support diversity and inclusivity and welcome all prospective applicants.  We have an ongoing recruitment process (no deadlines) – if this role is online, it means it’s still open!

See more jobs at komoot

Apply for this job