Senior Engagement Marketing Manager

Pathstream | Marketing |  Remote - US

Role/Department Overview:

This is a full-time exempt position and reports to the Head of Marketing 

What we do:

At Pathstream, our mission is to create the most accessible and effective career pathways to the high-priority jobs in this current economy. We accelerate growth for employers by increasing the skills of their most valuable asset, their employees.  Additionally, we unlock growth potential for the individual through interactive learning programs that feature hands-on labs and contextualized coursework, preparing them for the roles they'll need to advance without having to leave their employer of choice. Our curriculum is constantly updated as technologies change and the job market evolves. 

Job Description:

Pathstream is seeking an experienced engagement and lifecycle marketing manager to drive user activation, onboarding, and engagement initiatives. This role will be equal parts analytical and creative. Your goal will be to provide the right information to the right people at the right time to help new Pathstream users understand, appreciate, and progress through different features and functionality of the platform. Beyond messaging campaigns, you will also work with Pathstream customers (Fortune 1000 companies) to develop internal communications campaigns that motivate employees to engage with Pathstream. 

Although this role lives on our marketing team, this is a cross-functional role, working closely with our Customer Success team to understand client context and with our Product team to build new campaigns, run experiments, drive engagement, and provide contextual and timely awareness of new features. You should be as comfortable asking questions, defining user segments, and reviewing product data as you are considering motivations, crafting copy, and building campaigns

You may be the perfect fit if you are mission-driven, curious, a self-starter, a strategic thinker, and have a track record of success in marketing activation and engagement. 

What you’ll be doing at Pathstream:

• Work with Pathstream’s corporate clients to design launch and internal marketing campaigns that drive activation, engagement, and long-term employee success. 
• Lead development of our marketing campaigns and communications to drive activation and engagement with Pathstream learners - with an initial focus on email marketing and eventually expanding to include push marketing, in-app messaging, and product-led communications.
• Design automated behavioral notifications and drip campaigns to onboard and activate new users and drive awareness of new features and upcoming events within our existing user base.
• Establish a strong understanding of the interests and behavior of Pathstream learners, build user segments, and design marketing strategies based on unique needs and motivations across different customers, product features, and lifecycle stages.
• Contribute to product experiment designs and bring back actionable learnings to inform larger product and marketing initiatives.
• Own mission-critical KPIs and analyze metrics and dashboards to identify messaging and engagement opportunities for lifecycle messaging.

What we’re looking for:

• 5+ years of growth, lifecycle, and/or engagement marketing experience in a fast-growing startup environment. 
• Strong track record of growing retention, engagement, and LTV
• Highly analytical with a strong mindset for growth
• You have a strong ability to work independently and as part of a team, demonstrating stellar collaboration skills, adaptability, and a problem-solving mindset.
• You 100% believe in our mission to help frontline employees advance in their careers.
• You are resilient, adaptable, and comfortable creating new resources and processes needed to succeed while adapting to changing market conditions, customer needs, and internal priorities.
• You ideally live within commuting distance from NYC, as this is a hybrid role. However, fully remote candidates will be considered.

What we offer: 

• Competitive salary
• Transparent and social culture, challenging work, fast learning cycles, practical training, and meaningful feedback
• Strong sense of ownership and strategic work that impacts our product, users, colleagues, business, and world
• Comprehensive benefits package
• 100% employer-paid medical, dental, and vision insurance coverage for you and 50%  for your partner/spouse and dependents
• Health, commuter, and parking flexible spending accounts
• Employee Assistance Program (mental health, financial health, legal support, and more)
• Free access to wellbeing apps like Ginger and Headspace 
• Flexible paid time off and paid holidays
• Generous paid parental leave 
• Short and long-term disability insurance
• Annual professional development budget
• Company-provided laptop
• Remote-first culture
• Life insurance (100% company paid)
• 401(k)

COMMITMENT TO DIVERSITY AND INCLUSION

Our company values diversity and believes diverse teams make innovation possible. We work on complex, difficult problems with no linear or clear solutions. We need a diverse team that can bring different perspectives and approaches and whose experiences reflect the full set of stakeholders we seek to serve. As such, Pathstream is an equal-opportunity employer. We encourage all qualified applicants from any race, color, religion, sex, gender identity, sexual orientation, national origin, disability status, protected veteran status, or other characteristics to apply.

Are you an extraordinary sales professional who loves winning business while making a real-world impact on the lives of others? If so, let’s get to know one another. Pathstream is looking for a highly motivated and experienced Senior Director of Enterprise Sales to offer our world-class career pathing and upskilling solutions to new and existing clients.  You will utilize your strategic business development expertise and refined negotiation skills to drive  the sales of our SaaS solutions to enterprise accounts.

You may be the perfect fit if you are mission-driven, curious, a self-starter, a strategic thinker, and have a track record of success in enterprise SaaS sales. 

What you’ll be doing at Pathstream:

• New Business Development: Identify, engage, and secure new enterprise accounts, ensuring a robust pipeline of opportunities. Identify and qualify leads, build relationships with prospects, and help the CEO and CRO close new business. 
• Account Management: Cultivate and expand relationships within existing accounts to increase revenue and ensure customer satisfaction by providing strategic guidance, identifying opportunities for expansion, and supporting their talent transformation agenda. 
• Sales Strategy: Develop and implement effective sales strategies and challenger insights to drive business growth and achieve sales goals. 
• Product Expertise: Maintain thorough knowledge of Pathstream offerings to present and discuss with prospective clients. Understand customer needs and propose the best solutions accordingly. 
• Cross-Functional Collaboration: Collaborate with internal teams such as Product, Engineering, Marketing, and Customer Success to help implement pilots, drive account growth, and increase customer satisfaction.
• Sales Forecasting: Accurately forecast own individual sales activity and revenue achievement through proper use of sales tools and methodologies.

What we’re looking for:

• You have 7+ years of experience successfully selling enterprise sales solutions, ideally in financial services such as retail banks and insurers (life/health/P&C).
• You have proven credibility in consulting and authentically engaging with senior executive decision makers (e.g. heads of Retail Banking, Contact Centers, Claims, Talent, etc.)
• You have experience navigating complex enterprise sales cycles and landing new business.
• You have excellent negotiation, presentation, and communication skills to effectively persuade prospects of the value of our solutions.
• You 100% believe in our mission to help frontline employees advance in their careers.
• You are resilient and adaptable, and are comfortable creating new resources and processes needed to succeed, while adapting to changing market conditions, customer needs, and internal priorities.
• You are able to travel as needed for client meetings and industry events.
• You live within commuting distance from NYC, as this is a hybrid role. 

Role/Department Overview:

This is a full-time exempt position based and reports to the Chief Revenue Officer. 

What we do:

At Pathstream, our mission is to create the most accessible and effective career pathways to the jobs in this current economy. We accelerate growth for employers by increasing the skills of their most valuable asset, their employees.  Additionally, we unlock growth potential for the individual through interactive learning programs that feature hands-on labs and contextualized coursework preparing them for the real tasks they'll need to advance, without needing to leave their employer of choice. Our curriculum is constantly updated as technologies change and the job market evolves. 

What we offer: 

• Competitive salary and commission structure
• Transparent and social culture, challenging work, fast learning cycles, practical training, and meaningful feedback
• Strong sense of ownership and strategic work that impacts our product, users, colleagues, business, and world
• Comprehensive benefits package
• 100% employer-paid medical, dental, and vision insurance coverage for you and 50%  for your partner/spouse and dependents
• Health, commuter, and parking flexible spending accounts
• Employee Assistance Program (mental health, financial health, legal support, and more)
• Free access to wellbeing apps like Ginger and Headspace 
• Flexible paid time off and paid holidays
• Generous paid parental leave 
• Short and long-term disability insurance
• Annual professional development budget
• Company-provided laptop
• Remote-first culture
• Life insurance (100% company paid)
• 401(k)

COMMITMENT TO DIVERSITY AND INCLUSION

Our company values diversity and believes diverse teams make innovation possible. We work on complex, difficult problems with no linear or clear solutions. We need a diverse team that can bring different perspectives and approaches, and whose experiences reflect the full set of stakeholders we seek to serve. As such, Pathstream is an equal opportunity employer. We encourage all qualified applicants from any race, color, religion, sex, gender identity, sexual orientation, national origin, disability status, protected veteran status, or other characteristics to apply.

Learning Experience Design Manager

Pathstream | [Learning Experience Design] | Remote

Role/Department Overview:

This is a project-based role (40 hrs a week, 6-9 months) with potential to transition  to a permanent position. This is a full-time, exempt role and reports to the head of learning experience design. 

We are seeking an education professional to design and craft engaging, learner-centered curriculum for online delivery through the Pathstream learning platform.

WHAT WE DO

At Pathstream, our mission is to create the most accessible and effective career pathways to the jobs in this current economy. We accelerate growth for employers by increasing the skills of their most valuable asset, their employees. Additionally, we unlock growth potential for the individual through interactive learning programs that feature hands-on labs and contextualized coursework preparing them for the real tasks they'll need to advance, without needing to leave their employer of choice. Our curriculum is constantly updated as technologies change and the job market evolves.

We believe education is the most important thing in the world. Making a life changing career pivot is too important to go through alone. That’s why we’re building the #1 career building experience for working adults, replacing a fragmented and isolated journey into one that’s streamlined, supported, and effective at unlocking human potential. 

PROGRESS TO DATE:

• Established partnerships with Salesforce, Facebook, Tableau, and Asana
• Established partnerships with 25+ colleges and universities in 17 states that serve over 1 million students
• Established partnerships with Fortune 500 companies to offer our programs to attract, retain and upskill their teams
• Launched our online learning platform — used by over 8,000 students
• Viewed as a groundbreaking education model, as featured in this TechCrunch article
• Closed $12 million in Series A financing in 2019, as featured in this EdSurge article
• Distinguished as a 2022-2023 Great Place to Work 
• 98% of our employees say that Pathstream is a great place to work

We’re a tight-knit, hardworking, mission-driven team of ~60 employees who are eager to scale our solution and transform higher education across the United States.  Want to learn more?

THE ROLE

• Course Design and Scoping:Transform visionary ideas into tangible course design by scoping projects and crafting execution plans. 
• Interactive  Curriculum Development: Design and author engaging, asynchronous curriculum that includes lessons, interactive activities, and assessments. 
• Content Quality:Assess and refine course content to align with learning objectives, internal standards, and style guides. 
• End-to-End Course Ownership: Manage the entire course creation lifecycle, from concept to completion, maintaining high standards of quality and innovation throughout.
• Learning Design Contribution: Contribute to the overall learning design approach for Pathstream, bringing your experience and creative solutions to the team.
• Stakeholder Engagement: Manage and nurture relationships with external partners, balancing their input with Pathstream's mission and strategic goals.
• Team Support and Leadership: Foster a collaborative and efficient environment within the learning experience design team, driving high-quality outcomes and team development.
• Creative and Technological Advancement: Leverage the latest in technological advancements and creative approaches to push the boundaries of traditional learning experiences. 
• Content Development:Develop and curate a diverse range of learning artifacts, including synchronous session content and videos, to cater to various educational needs.

ABOUT YOU

• You’re passionate about career-focused education and/or economic mobility and using technology-based solutions in this space.
• You have several years of experience in the design, development, and writing of online courses, as well as expertise in video production and designing engaging synchronous learning experiences. 
• You’re collaborative by nature, energized by cross-functional work, and possess management experience to guide and drive team efforts. 
• You possess strong technical skills and a creative drive to explore and use new technologies, coupled with the practical expertise required to implement these innovations. 
• You are an excellent communicator, especially in writing, and have the ability to express and break down complex topics clearly and easily. You have a strong command of the English language.
• You’re a fast learner—you pick up on new topics quickly and you’re excited and able to develop a functional understanding of new software platforms and translate technical content into layman’s terms with the support of subject matter experts.
• You’re highly detail-oriented and have excellent organizational skills—whether it’s content organization or organizing your own workflow.
• You’re interested in working in a fast-growing, fast-paced environment with changing responsibilities.
• You understand that a job goes beyond a job description and are willing to lend a helping hand wherever it’s needed.

WHAT WE OFFER

• Transparent and social culture, challenging work, fast learning cycles, practical training, and meaningful feedback
• Strong sense of ownership and strategic work that impacts our product, users, colleagues, business, and world
• Salary and total compensation offerings are contingent upon the candidate's level of expertise and geographic location, ensuring equitable remuneration.
  • Starting salary:
    • Zone 1: $133+
    • Zone 2: $111 +
    • Zone 3: $106 + 

• Comprehensive benefits package
• 100% employer-paid medical, dental, and vision insurance coverage for you and 50%  for your partner/spouse and dependents
• Health, commuter, and parking flexible spending accounts
• Employee Assistance Program (mental health, financial health, legal support, and more)
• Free access to wellbeing apps like Ginger and Headspace 
• Flexible paid time off and paid holidays
• Generous paid parental leave 
• Short and long-term disability insurance
• Annual professional development budget
• Company-provided laptop
• Remote-first culture
• Life insurance (100% company paid)
• 401(k)

COMMITMENT TO DIVERSITY AND INCLUSION

Our company values diversity and believes diverse teams make innovation possible. We work on complex, difficult problems with no linear or clear solutions. We need a diverse team that can bring different perspectives and approaches, and whose experiences reflect the full set of stakeholders we seek to serve. As such, Pathstream is an equal opportunity employer. We encourage all qualified applicants from any race, color, religion, sex, gender identity, sexual orientation, national origin, disability status, protected veteran status, or other characteristics to apply.

SAN FRANCISCO FAIR CHANCE ORDINANCE

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

VP of Engineering

Pathstream | Engineering | Remote

ROLE/DEPARTMENT OVERVIEW:

This is a full-time  exempt  position based out of our HQ in San Francisco, CA -OR- remote and based out of your home location and reports to the CEO.

Are you a dynamic and visionary engineering leader ready to make a profound impact on the lives of individuals seeking career mobility? Pathstream is actively seeking a passionate VP of Engineering to play a pivotal role in transforming how people navigate and elevate their careers. As the driving force behind our technical strategy, you'll have the opportunity to lead a high-performance engineering team dedicated to creating pathways for professional growth and success. 

You are customer-focused. You have a track record of deeply understanding your customers, partners, and stakeholders. You have a passion for building products, services, and platforms that enable your customers and stakeholders to succeed. You’re empathetic to the expectations of our customers and students, as well as the needs of our developers.

You understand how the platform enables product development. You’ve driven the complex and challenging tradeoffs between speed, cost, and functionality when building a platform while supporting product development in one or more fast-moving companies. You have deep experience in managing complex projects with a variety of Agile tools in your toolbelt.

You can create, evangelize and execute your vision of product engineering. You can arrive at a vision that enables customers and internal developers, and communicate that vision to your team and stakeholders throughout engineering and the broader organization. You can drive the implementation of the vision and get results. You learn from others and continuously adapt the engineering vision to match the needs of the company.

You are a skilled mentor and coach. You have a passion and a track record of mentoring engineers and leaders while at the same time growing your own skills. You realize the best way to grow a team is by helping them to grow themselves. You're able to effectively share your experience and provide a clear framework for growth.

You're a skilled communicator. Pathstream is a mostly remote team and writing is our primary means of communication, but you recognize when other mediums may be more effective. Your communication capabilities will be essential to share vision, strategy, plans, findings, and results to the engineering and full Pathstream team.

You're a champion for doing things efficiently. At Pathstream, the work you do will have a disproportionate impact on the business. We believe in systems and processes that let us scale our impact to be larger than ourselves.

WHAT YOU’LL BE DOING:

Company leadership & cross-functional partnership:

• Be a trusted partner to our executive team and leaders across other departments, as the leader driving the overall technology strategy for Pathstream & ensure our technology strategy is represented in company level decisions. 
• Collaborate with Product to develop and execute a roadmap of product features, bug fixes, technology, tech debt, and tooling aligned to build delightful products that achieve business goals.
• Communicate effectively with your team members, your peers, and your internal and external customers

Engineering team & technical leadership:

• Lead and manage the technical team (both product and website), fostering a culture of accountability, collaboration, quality, and delivery. 
• Establish a sense of urgency and direction, setting clear expectations with teams and individuals in alignment to business goals.
• Measure, manage and optimize key metrics such as velocity, estimation accuracy and defect counts
• Make architecture, infrastructure, and technology partner decisions, maximizing business and customer value. Help solve complex software engineering tasks, while maintaining high engineering standards and practices
• Ensure the security and compliance of our software and processes (including SOC 2) and engage with customer prospects on security.
• Lead resource planning & budgeting for engineering team & tooling
• Recruit world-class engineering talent and participate in the process including attracting, screening, and closing high caliber candidates.

THIS ROLE IS A GREAT FIT IF YOU ARE:

• Inspirational. The ideal candidate will earn the respect of the technical team and inspire the delivery of world-class software. 
• Business-driven pragmatic leader. You will help us strategically invest our technical resources against competing business priorities, including keeping an eye on our existing systems.
• Communicator. You possess a talent for communicating highly technical things to non-technical people. 
• Remote-ready. You are comfortable managing a fully remote team. 

REQUIREMENTS:

• Direct experience scaling an engineering organization from 10 to 50 engineers
• Has experience managing engineering managers and owning the delivery of a rapidly improving and expanding product.
• Proven experience in building and optimizing geographically dispersed teams 
• A track record of creating innovative solutions to challenging problems.  A willingness to challenge assumptions and negotiate solutions. 
• Has excellent product skills both in instincts for what makes a product great, and using data to develop the right products.
• Is an excellent communicator: much of the work you do will involves writing documentation that explains and justifies how the engineering organization can function better, and talking to engineers and business/strategy stakeholders to get buy-in for your ideas.
• Experience with some or all of our tech stack - we primarily run Ruby on Rails services with React SPA frontends and AWS

WHAT WE OFFER:

• Transparent and social culture, challenging work, fast learning cycles, practical training, and meaningful feedback
• Strong sense of ownership and strategic work that impacts our product, users, colleagues, business, and world
• Salary and total compensation offerings are contingent upon the candidate's level of expertise and geographic location, ensuring equitable remuneration.
  • Zone 1: $255-290k
  • Zone 2: $215-245k
  • Zone 3: $205-230k
• Comprehensive benefits package
  • 100% employer-paid medical, dental, and vision insurance coverage for you and 50%  for your partner/spouse and dependents
  • Health, commuter, and parking flexible spending accounts
  • Employee Assistance Program (mental health, financial health, legal support, and more)
  • Free access to wellbeing apps like Ginger and Headspace 
  • Flexible paid time off and paid holidays
  • Generous paid parental leave 
  • Short and long-term disability insurance
  • Annual professional development budget
  • Company-provided laptop
  • Remote-first culture
  • Life insurance (100% company paid)
  • 401(k)

COMMITMENT TO DIVERSITY AND INCLUSION

Our company values diversity and believes diverse teams make innovation possible. We work on complex, difficult problems with no linear or clear solutions. We need a diverse team that can bring different perspectives and approaches, and whose experiences reflect the full set of stakeholders we seek to serve. As such, Pathstream is an equal opportunity employer. Studies show that women and minorities in particular do not apply to jobs where they feel they don't meet enough of the criteria.We encourage all qualified applicants from any race, color, religion, sex, gender identity, sexual orientation, national origin, disability status, protected veteran status, or other characteristics to apply. Even if you feel you don't check every box yet, we still encourage you to apply.

SAN FRANCISCO FAIR CHANCE ORDINANCE

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.