Overview

Postscript is hiring a Sr. Product Designer with past experience in an early-stage, metric-driven environment to join our Design team. Product Designers at Postscript are equal members of the Product-Design-Engineering (PDE) triad, and are responsible for helping their team ship delightful experiences to customers. You will be deeply integrated on a PDE team and collaborate very closely with fellow engineers and product managers. You will have a high degree of empowerment and ownership over your product area, contribute to our design system, and build customer-centered designs alongside a team of multidisciplinary Product Designers.

This position is fully remote across North America, though it is preferred that candidates are located in an Eastern-US time zone (GMT -6, -5, -4).

Primary Duties

• Design delightful, creative experiences that drive desired outcomes 
• Provide a comprehensive range of design activities, including problem definition, user flow examples, component creation, verbiage guidance, and QA (visual and technical)
• Collaborate with the product engineering team(s) daily. Brainstorm, design, and iterate with engineering and product teammates
• Be an active participant in Product and Brand design critiques
• Ensure that your assigned team(s) continually ship solutions in line with timing expectations and goals. Iterate quickly and push to effectively increase throughput
• Regularly lead user interviews. Develop user profiles and accurately define user problems. Use this work to actively guide your design efforts. Share this knowledge with your team
• Develop a strategic design roadmap for your product area. Understand systems and flows, and prioritize design improvements to yield the maximum customer impact in the shortest amount of time. Use data to support your decision-making process
• Utilize Postscript’s Design System and actively contribute to improvements

What We’ll Love About You

• Multiple years proven SaaS product design experience
• Strong experience with both early-stage product definition and metric-driven design
• Strong design skills (including stellar online portfolio)
• Deep understanding of ecommerce design patterns
• Expert-level Figma skills
• Demonstrated cross-functional experience 
• Experience with HTML/CSS is not required but very nice to have

What You’ll Love About Us

• Salary range of USD $144,635-$164,358 base plus significant equity (we do not have geo based salaries)
• High growth startup - plenty of room for you to directly impact the company and grow your career!
• Work from home (or wherever)
• Fun - We’re passionate and enjoy what we do
• Competitive compensation and opportunity for equity
• Flexible paid time off
• Health, dental, vision insurance

For information about how we use your personal data, please see our U.S. Job Applicant Privacy Notice

Let’s face it, a company whose mission is human transformation better have some fresh thinking about the employer/employee relationship.

We do. We can’t cram it all in here, but you’ll start noticing it from the first interview.

Even our candidate experience is different. And when you get an offer from us (and accept it), you get way more than a paycheck. You get a personal BetterUp Coach, a development plan, a trained and coached manager, the most amazing team you’ve ever met (yes, each with their own personal BetterUp Coach), and most importantly, work that matters.

This makes for a remarkably focused and fulfilling work experience. Frankly, it’s not for everyone. But for people with fire in their belly, it’s a game-changing, career-defining, soul-lifting move.

Join us and we promise you the most intense and fulfilling years of your career, doing life-changing work in a fun, inventive, soulful culture.

If that sounds exciting—and the job description below feels like a fit—we really should start talking. 

As a Senior Recruiter, you will support executives in building forward-looking talent strategies and finding brilliant and passionate BetterUppers who want to do the best work of their lives.  The ideal candidate brings a start-up mentality with the ability (and desire!) to go through the trenches, proactively navigate different responsibilities and projects and is an extreme owner in their own success. Tenacious curiosity, a desire to continually learn and a demonstrated commitment to mastering your craft of recruitment will mean you’ll enjoy and thrive in your work here.

What you’ll do

• Partner with HR and senior level hiring team members (manager through VP+) to define and implement forward-looking talent strategies that address future talent needs and opportunities
• Serve as trusted advisor to managers and leaders in order to influence org-level and requisition-level talent acquisition decisions
• Build creative strategies for filling a portfolio of hiring needs; set and deliver on audacious hiring plans
• Proactively set expectations with hiring teams with thorough follow up and follow through
• Ferociously source to find the best talent in the world for each role;  build diverse top of funnel (sourcing) 
• Drive a candidate assessment process that enables BetterUp to hire the best talent in the world that is right for us.
• Implement DEIB sourcing and assessment practices into each role search 
• Build memorable candidate relationships that demonstrate our employer value proposition

If you have some or all of the following, please apply:

• 7+ years of recruiting, agency and inhouse preferred, with at least 4 years experience recruiting internally in a growth stage startup
• 4+ in Technical full-life-cycle recruiting for a wide range of R&D roles including engineers, product managers, product designers and IT.
• Experience managing VP+ hiring partner relationships as the primary recruiting point of contact
• Proven experience utilizing recruiting data to identify opportunities to improve hiring  process and assessment rigor
• Experience closing candidates, speaking on pre-IPO equity and selling total compensation packages
• Experience negotiating and pitching candidates against competing offers and companies
• Experience with applicant tracking systems, LinkedIn Recruiter, boolean, creative sourcing, etc.

Benefits:

At BetterUp, we are committed to living out our mission every day and that starts with providing benefits that allow our employees to care for themselves, support their families, and give back to their community. 

• Access to BetterUp coaching; one for you and one for a friend or family member 
• A competitive compensation plan with opportunity for advancement
• Medical, dental and vision insurance
• Flexible paid time off
• Per year: 
• All federal/statutory holidays observed
• 4 BetterUp Inner Work days (https://www.betterup.co/inner-work)
• 5 Volunteer Days to give back
• Learning and Development stipend
• Company wide Summer & Winter breaks 
• Year-round charitable contribution of your choice on behalf of BetterUp
• 401(k) self contribution

We are dedicated to building diverse teams that fuel an authentic workplace and sense of belonging for each and every employee. We know applying for a job can be intimidating, please don’t hesitate to reach out — we encourage everyone interested in joining us to apply.

BetterUp Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, disability, genetics, gender, sexual orientation, age, marital status, veteran status. In addition to federal law requirements, BetterUp Inc. complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

At BetterUp, we compensate our employees fairly for their work. Base salary is determined by job-related experience, education/training, residence location, as well as market indicators. The range below is representative of base salary only and does not include equity, sales bonus plans (when applicable) and benefits. This range may be modified in the future.

The base salary range for this role is $125,600 – $213,250.

If you live in New York, the base salary range for this role is: 
$142,200 – $213,250: New York City
$133,800 – $200,750: Nassau, Newburgh
$125,600 – $188,450: Albany, Buffalo, Rochester, Syracuse

Protecting your privacy and treating your personal information with care is very important to us, and central to the entire BetterUp family. By submitting your application, you acknowledge that your personal information will be processed in accordance with ourApplicant Privacy Notice. If you have any questions about the privacy of your personal information or your rights with regards to your personal information, please reach out tosupport@betterup.co

#LI-Remote

Let’s face it, a company whose mission is human transformation better have some fresh thinking about the employer/employee relationship.

We do. We can’t cram it all in here, but you’ll start noticing it from the first interview.

Even our candidate experience is different. And when you get an offer from us (and accept it), you get way more than a paycheck. You get a personal BetterUp Coach, a development plan, a trained and coached manager, the most amazing team you’ve ever met (yes, each with their own personal BetterUp Coach), and most importantly, work that matters.

This makes for a remarkably focused and fulfilling work experience. Frankly, it’s not for everyone. But for people with fire in their belly, it’s a game-changing, career-defining, soul-lifting move.

Join us and we promise you the most intense and fulfilling years of your career, doing life-changing work in a fun, inventive, soulful culture.

If that sounds exciting—and the job description below feels like a fit—we really should start talking. 

As a Senior Recruiter, you will support executives in building forward-looking talent strategies and finding brilliant and passionate BetterUppers who want to do the best work of their lives.  The ideal candidate brings a start-up mentality with the ability (and desire!) to go through the trenches, proactively navigate different responsibilities and projects and is an extreme owner in their own success. Tenacious curiosity, a desire to continually learn and a demonstrated commitment to mastering your craft of recruitment will mean you’ll enjoy and thrive in your work here.

What you’ll do

• Partner with HR and senior level hiring team members (manager through VP+) to define and implement forward-looking talent strategies that address future talent needs and opportunities
• Serve as trusted advisor to managers and leaders in order to influence org-level and requisition-level talent acquisition decisions
• Build creative strategies for filling a portfolio of hiring needs; set and deliver on audacious hiring plans
• Proactively set expectations with hiring teams with thorough follow up and follow through
• Ferociously source to find the best talent in the world for each role;  build diverse top of funnel (sourcing) 
• Drive a candidate assessment process that enables BetterUp to hire the best talent in the world that is right for us.
• Implement DEIB sourcing and assessment practices into each role search 
• Build memorable candidate relationships that demonstrate our employer value proposition

If you have some or all of the following, please apply:

• 7+ years of recruiting, agency and inhouse preferred, with at least 4 years recruiting internally in a growth stage startup. 
• 4+ years full-life-cycle experience in GTM sales recruiting, specifically sourcing & recruiting candidates with B2B enterprise sales into F500 companies (at senior levels) and large, complex deals (eg multi-product or platform deals)
• Experience managing VP+ hiring partner relationships as the primary recruiting point of contact
• Proven experience utilizing recruiting data to identify opportunities to improve hiring  process and assessment rigor
• Experience closing candidates, speaking on pre-IPO equity and selling total compensation packages
• Experience negotiating and pitching candidates against competing offers and companies
• Experience with applicant tracking systems, LinkedIn Recruiter, boolean, creative sourcing, etc

Benefits:

At BetterUp, we are committed to living out our mission every day and that starts with providing benefits that allow our employees to care for themselves, support their families, and give back to their community. 

• Access to BetterUp coaching; one for you and one for a friend or family member 
• A competitive compensation plan with opportunity for advancement
• Medical, dental and vision insurance
• Flexible paid time off
• Per year: 
• All federal/statutory holidays observed
• 4 BetterUp Inner Work days (https://www.betterup.co/inner-work)
• 5 Volunteer Days to give back
• Learning and Development stipend
• Company wide Summer & Winter breaks 
• Year-round charitable contribution of your choice on behalf of BetterUp
• 401(k) self contribution

We are dedicated to building diverse teams that fuel an authentic workplace and sense of belonging for each and every employee. We know applying for a job can be intimidating, please don’t hesitate to reach out — we encourage everyone interested in joining us to apply.

BetterUp Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, disability, genetics, gender, sexual orientation, age, marital status, veteran status. In addition to federal law requirements, BetterUp Inc. complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

At BetterUp, we compensate our employees fairly for their work. Base salary is determined by job-related experience, education/training, residence location, as well as market indicators. The range below is representative of base salary only and does not include equity, sales bonus plans (when applicable) and benefits. This range may be modified in the future.

The base salary range for this role is $125,600 – $213,250.

If you live in New York, the base salary range for this role is: 
$142,200 – $213,250: New York City
$133,800 – $200,750: Nassau, Newburgh
$125,600 – $188,450: Albany, Buffalo, Rochester, Syracuse

Protecting your privacy and treating your personal information with care is very important to us, and central to the entire BetterUp family. By submitting your application, you acknowledge that your personal information will be processed in accordance with ourApplicant Privacy Notice. If you have any questions about the privacy of your personal information or your rights with regards to your personal information, please reach out tosupport@betterup.co

#LI-Remote

As a Senior Backend Engineer for the Acquisition and App ExperienceTeam at Postscript, you will use your passion and expertise for software engineering to create powerful, differentiated acquisition tools that enable brands to grow their subscriber list on and off-site. Your work will contribute directly to the growth of our customers’ subscriber lists and the collection of valuable subscriber data, to help make SMS their #1 revenue channel. You will be given the autonomy to grow to your full potential, and your contributions will directly impact our customers and Postscript’s bottom line.

Senior Backend Engineers at Postscript have a high impact on their team and on the wider engineering org through project leadership, technical expertise, and decision-making. As a Senior engineer you will guide your team in weighing technical constraints and business priorities to make the necessary trade-offs to deliver customer value. Our stack is currently React, Python (Flask), within a mostly monolithic, AWS-managed architecture.

On the Acquisition and App Experience team our SDK additionally leverages Lit Web Components and TypeScript, a mix of Cloudflare and AWS-managed architecture, and Shopify App Extensions. Our SDK sees several billion requests a month to over 150 million unique users, and our API handles millions of requests daily.

Your passion for building great products, especially in early-stage companies, will lead you to have a meaningful and positive impact on both the product and the company. In addition, you will have the opportunity to help expand the engineering team and build out architecture and processes as we scale.. This position is fully remote.

Primary duties

• Research, design, and deploy new technical solutions for a variety of ground-breaking projects
• Architect, build, and maintain highly available, extensible, and scalable REST APIs for external and internal customers
• Help architect and iterate on our growing list of acquisition tools
• Collaborate closely on a cross-functional team to deliver a world-class product
• Take ownership and get creative with your solutions, dive into bold ideas in order to achieve outstanding results
• Contribute to the health of the team through honest and direct feedback as we iterate and improve on our processes
• Guide your team to make optimal technical and product design decisions
• Mentor other engineers on best practices and growth opportunities
• Be accountable for communicating transparently and proactively, defining scope, breaking down and estimating tasks, risk and change management

Requirements

• A track record of leading teams and projects through phases of ambiguity and challenge with great results—SaaS experience preferred
• A proven career as a software engineer building large scale backend applications and APIs, hands-on experience using Python (Flask, SQLAlchemy, compiled language experience a plus).
• Experience with relational databases, SQL, and experience with database modeling
• Familiarity with building applications on AWS services and maintaining high observability of the applications
• Experience building modular, flexible architectures (maximizing readability and extensibility)
• Stellar verbal and written communication skills
• Experience building great products (high growth, early stage tech preferred)
• Experience coaching and mentoring engineers

What We’ll Love About You

• You’re curious and enthusiastic—you love building things
• Energized by early stage companies and the opportunity to own and improve a new, fast-growing codebase
• You can drive technical decisions by measuring trade offs informed by both business priorities and technical needs
• You have empathy for users and enjoy helping others
• Bonus: Remote work experience. You love working on a remote-first team

What You’ll Love About Us

• Salary range of USD $170,000-$200,000 base plus significant equity (we do not have geo based salaries)
• High growth startup - plenty of room for you to directly impact the company and grow your career!
• Work from home (or wherever)
• Fun - We’re passionate and enjoy what we do
• Competitive compensation and opportunity for equity
• Flexible paid time off
• Health, dental, vision insurance

For information about how we use your personal data, please see our U.S. Job Applicant Privacy Notice

Your impact

Handshake is seeking a dynamic and results-oriented Growth Marketing Specialist with a strong background in Field Marketing. The ideal candidate will have proven experience in organising large-scale events, developing integrated marketing campaigns, and deploying innovative techniques to directly acquire users. This role is crucial to our growth strategy, engaging with students and educational institutions, and generating new business opportunities.

Your role

• Work closely with the Growth Lead to implement and refine the acquisition strategy.
• Plan and execute key events, coordinating with our sales team and corporate partners.
• Confidently manage and lead seasonal campaigns in alignment with the overall strategy.
• Develop, manage, and enhance multiple advertising platforms, including Google, Meta Suite, and TikTok.
• Utilise advanced email marketing skills to drive engagement and conversions.
• Identify, validate, and experiment with new growth channels to expand our reach.
• Conduct pilot projects and A/B tests to optimise key campaign metrics such as click-through rates, conversion rates, CAC, and other performance indicators.
• Oversee and allocate budgets to ensure cost-effective spending across campaigns.
• Work with designers to produce high-quality creatives, report on ad performance, and test new creative concepts.
• Analyse and report on market performance metrics, identifying trends and insights.
• Identify significant wins, drops, and opportunities on a global scale to inform strategic decisions.

Your experience

• Bachelor’s degree in Marketing, Business, or a related field from a UK university.
• Minimum of 4 years of experience in marketing.
• Proven track record of organising and managing events.
• Strong collaboration skills with experience working closely with sales.
• Excellent project management skills with the ability to handle multiple priorities.
• Exceptional communication skills, both written and verbal.
• Highly ambitious, resourceful, creative and entrepreneurial.

Best Practice Client Insights Senior Analyst

The Best Practice team falls under the umbrella of our professional services organization, CGS. Their insights work touches every category, from pet food to vitamins to coffee. There comes a time for every brand when they must buy data. Many companies do not have in-house expertise or the capacity to analyze their own data. Our brand clients then have a choice to make: to buy data…or buy data AND advice! Brands can think of the Best Practice team as a therapist for their business!

We are a collaborative team. You own your own clients, but if you ever have an issue, there's always someone to help. If you want to be the only superstar and shine in the spotlight all the time, this is not the right role for you. We aren't competitive with each other at all; we help each other. Collectively is how we succeed.

What You Will Do

The Best Practice Client Insights Senior Analyst will engage with clients to support them in identifying and capitalizing on their largest growth opportunities. The Best Practice Senior Analyst will be instrumental in the delivery of strategic analyses, insights, and recommendations based on applying SPINS proprietary assets in combination with each Client’s own information and team members. This includes leveraging the numerous quantitative assets SPINS has developed, as well as the qualitative insights held within the wider SPINS organization. This person will be working with our client companies to understand their opportunities and develop growth solutions and strategies to capture them. The Senior Analyst must be able to work on multiple projects concurrently, and efficiently collaborate to leverage resources within SPINS and Client organizations. Experience using syndicated data services and exceptional Excel & PowerPoint skills are key to success.

Account Management: discover and understand client needs, identify, and prioritize projects and requests, and establish insights agenda with the client

Data & Insights Delivery: deliver against insights agenda through relevant projects

Client Training: coordinate, facilitate and/or conduct onsite client training on SPINS data and applications, ensuring they are able to effectively use, interpret, and apply them to their business

Relationship Building: cultivate existing and new relationships across the client’s organization

Business Development:  collaborate with client, leverage understanding of client goals, priorities, and needs to introduce relevant SPINS solutions and business development teams

What you bring:

• Prior experience with Point of Sale (POS) and Syndicated data
• 2-4 years of experience with a CPG company, consulting, market research, or syndicated data firm
• Proven self-starter with a goal-oriented approach
• Analytical in approach; ability to spot trends, anomalies, and opportunities in datasets
• Strong business acumen with the ability to engage and interact with senior-level leadership within the client’s organization
• Advanced capabilities with Excel and PowerPoint

You get bonus points for:

• BS/BA degree
• Natural industry experience is preferred, but not required

#LI-LK1 #LI-Hybrid

Overview

About the Role - 

As Instacart continues its rapid expansion, we are looking to add additional Sales Associates to our Brand Partnerships team. Sales Associates will be responsible for managing a book of business composed of both active and inactive brand partners. Sales Associates are the main point of contact for their assigned brands and own all aspects of the advertising relationship. 

In addition to managing advertiser relationships, Sales Associates are responsible for sharing feedback about advertiser’s experience with Instacart's self-service platform with our Product Management teams in order to drive improved experiences and capabilities

About the Team - 

The Instacart Brand Partnerships team is responsible for managing Instacart’s relationship with CPG brand partners. The team’s remit is to act as strategic consultants to accelerate the revenue growth of CPG brands on Instacart. The team works closely with internal cross functional teams from product, comms, marketing, insights and analytics to drive value and excitement with our partners. 

About the Job 

• Build and maintain relationships with a book of actively advertising emerging brands
• Prospect new advertisers to the platform, assisting with campaign creation, launch and renewal
• Maintain a high volume of weekly inputs, including scheduled client meetings and emails
• Reach and exceed KPIs including activations, retained advertisers and revenue
• Act as a primary point of escalation for technical issues
• Generate weekly campaign reports and monthly / quarterly reviews
• Support the launch of new programs and features
• Support product teams in determining the right priorities for product improvements to help scale ad products for small to medium sized businesses

About You

Minimum Qualifications

• 1-4 years of experience in a sales environment
• Strong time management and organizational skills
• Excellent communication skills
• Creative problem-solver
• Comfortable analyzing and speaking to data/insights. 
• Familiarity with tools of the trade (eg. Microsoft Office, Excel, Google Drive)

Preferred Qualifications

• CPG experience
• Digital media experience

Hi, we're Oscar. We're hiring a Senior Director, Network to join our P&L team.

Oscar is the first health insurance company built around a full stack technology platform and a focus on serving our members. We started Oscar in 2012 to create the kind of health insurance company we would want for ourselves—one that behaves like a doctor in the family.

About the role

Responsible for operationalizing network adequacy standards and for working across the market P&Ls, legal, regulatory, configuration, credentialing and provider data teams  to ensure ongoing compliance with network adequacy requirements.

You will report to the Senior Vice President, P&L.

Work Location: 

Oscar is a blended work culture where everyone, regardless of work type or location, feels connected to their teammates, our culture and our mission. 

If you live within commutable distance to our New York City office (in Hudson Square), our Tempe office (off the 101 at University Dr), or our Los Angeles office (in Marina Del Rey), you will be expected to come into the office at least two days each week. Otherwise, this is a remote / work-from-home role.  

You must reside in one of the following states: Alabama, Arizona, California, Colorado, Connecticut, Florida, Georgia, Illinois, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, Nevada, New Hampshire, New Jersey, New Mexico, New York, North Carolina, Ohio, Oregon, Pennsylvania, Rhode Island, South Carolina, Tennessee, Texas, Utah, Vermont, Virginia, Washington, or Washington, D.C. Note, this list of states is subject to change. #LI-Remote

Pay Transparency:

The base pay for this role in the states of California, Connecticut, New Jersey, New York, and Washington is: $211,200 - $290,400 per year. The base pay for this role in all other locations is: $190,080 - $249,480 per year. You are also eligible for employee benefits, participation in Oscar’s unlimited vacation program, company equity grants and annual performance bonuses.

Responsibilities

• Ensure the organization maintains an always-current understanding of Oscar’s market-level network strength as measured by state and federal adequacy standards including partnering with internal and external parties for the reporting, data and insights needed to operationalize improvement opportunities with accountable teams
• Work with respective Market Leadership to ensure they understand the efficiency and effectiveness of their Direct Contracting efforts and opportunities and requirements for improvement against standards
• Build and lead a matrixed Direct Contracting tiger team to allow for market-level augmentation on dedicated efforts to build or repair provider networks 
• Develop and run an enterprise-level governance framework for Network Adequacy including leveraging internal and external standards, measurements for success, enterprise reporting on network status, progress toward goals, and risks
• Partner cross-functionally to identify process improvements and implement solutions related to network implementation and maintenance 
• Compliance with all applicable laws and regulations
• Other duties as assigned

Qualifications

• A bachelor's degree or commensurate 4 years of experience
• 12+ years of experience in healthcare industry
• 7+ years of healthcare experience focused on network development and provider management

Bonus Points

• Experience working with legal and regulatory teams to provide strategic recommendations and ensure compliance with network adequacy requirements
• Proven experience leading and managing large scale initiative and cross organizational projects

ABOUT KHAN ACADEMY

Khan Academy is a nonprofit with the mission to deliver a free, world-class education to anyone, anywhere. Our proven learning platform offers free, high-quality supplemental learning content and practice that cover Pre-K - 12th grade and early college core academic subjects, focusing on math and science. We have over 155 million registered learners globally and are committed to improving learning outcomes for students worldwide, focusing on learners in historically under-resourced communities.

ABOUT KHAN ACADEMY KIDS

Khan Academy Kids is a free and fun learning program for children ages two to eight. Kodi Bear and a cast of animated characters lead children on a personalized education journey filled with fun, standards-aligned activities in early literacy, math, executive functioning and social emotional skills. Built by a small but mighty team, Khan Academy Kids is used by millions of children in homes and classrooms around the world. 

WHAT YOU'LL DO:

The Khan Academy Kids team is looking for a passionate Product Manager who is driven, tech savvy, and enthusiastic about making an impact on young children and their families. In this role, you will: 

• Work on an interdisciplinary team to create playful, efficacious learning experiences
• Develop a deep understand of our child, parent, and teacher audiences to enable our team to build with empathy 
• Engage with all phases of the product development cycle: ideation, specification, development, testing, release, analysis, and iteration
• Conduct market analysis to inform product strategy 
• Perform curriculum research with academic experts to guide content development 
• Partner with engineers to produce clearly written specifications for new product features
• Work with designers to create joyful and engaging user experiences for young children
• Determine and monitor key performance indicators to inform iterative improvements

The Khan Academy Kids team supports you being wherever you do your best work. Most of our team is based out of our office in San Mateo, CA, where our local employees work in-person a few days per week. Remote employees travel to the office a few times a year for team onsites.

WHO YOU ARE:

• 2-4 years of experience working in technology (product management, software development, analytics) and/or education (teaching, school leadership, policy)
• A passion for early childhood education and children’s media and an attentiveness to what kids find fun 
• Demonstrated technical abilities (coursework or experience in computer science or data analysis) and an eagerness to learn new technologies
• Experience approaching problems with an analytical and data-driven mindset
• Adaptability and the ability to balance multiple priorities in a changing environment
• Excellent interpersonal and communication skills 
• Highly organized with an acute attention to detail 
• Commitment to fostering an inclusive, supportive, and welcoming work environment

PERKS AND BENEFITS

We may be a non-profit, but we reward our talented team extremely well! We offer:

• Competitive salaries
• Ample paid time off as needed – Your well-being is a priority.
• Remote-first culture - that caters to your time zone, with open flexibility as needed, at times
• Generous parental leave
• An exceptional team that trusts you and gives you the freedom to do your best
• The chance to put your talents towards a deeply meaningful mission and the opportunity to work on high-impact products that are already defining the future of education
• Opportunities to connect through affinity, ally, and social groups
• And we offer all those other typical benefits as well: 401(k) + 4% matching & comprehensive insurance, including medical, dental, vision, and life

At Khan Academy we are committed to fair and equitable compensation practices, the well-being of our employees, and our Khan community. This belief is why we have built out a robust Total Rewards package that includes competitive base salaries, and extensive benefits and perks to support physical, mental, and financial well-being.

The target salary range for this position is $98,018 - $132,000 USD. The pay range for this position is a general guideline only. The salary offered will depend on internal pay equity and the candidate’s relevant skills, experience, qualifications, and job market data. Exceptional performers in this role who make an outsized contribution can make well in excess of this range.  Additional incentives are provided as part of the complete total rewards package in addition to comprehensive medical and other benefits.

MORE ABOUT US

• Sal’s TED talk from 2011
• Sal’s TED talk from 2015
• Sal's TED talk from 2023
• Our team: http://www.khanacademy.org/about/the-team

OUR COMPANY VALUES

Live & breathe learners

We deeply understand and empathize with our users. We leverage user insights, research, and experience to build content, products, services, and experiences that our users trust and love. Our success is defined by the success of our learners and educators.

Take a stand

As a company, we have conviction in our aspirational point of view of how education will evolve. The work we do is in service to moving towards that point of view. However, we also listen, learn and flex in the face of new data, and commit to evolving this point of view as the industry and our users evolve.

Embrace diverse perspectives

We are a diverse community. We seek out and embrace a diversity of voices, perspectives and life experiences leading to stronger, more inclusive teams and better outcomes. As individuals, we are committed to bringing up tough topics and leaning into different points of view with curiosity. We actively listen, learn and collaborate to gain a shared understanding. When a decision is made, we commit to moving forward as a united team.

Work responsibly and sustainably

We understand that achieving our audacious mission is a marathon, so we set realistic timelines and we focus on delivery that also links to the bigger picture. As a non-profit, we are supported by the generosity of donors as well as strategic partners, and understand our responsibility to our finite resources. We spend every dollar as though it were our own. We are responsible for the impact we have on the world and to each other. We ensure our team and company stay healthy and financially sustainable.

Bring out the joy

We are committed to making learning a joyful process. This informs what we build for our users and the culture we co-create with our teammates, partners and donors.

Cultivate learning mindset

We believe in the power of growth for learners and for ourselves. We constantly learn and teach to improve our offerings, ourselves, and our organization. We learn from our mistakes and aren’t afraid to fail. We don't let past failures or successes stop us from taking future bold action and achieving our goals.

Deliver wow

We insist on high standards and deliver delightful, effective end-to-end experiences that our users can rely on. We choose to focus on fewer things — each of which aligns to our ambitious vision — so we can deliver high-quality experiences that accelerate positive measurable learning with our strategic partners.

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, gender, gender identity or expression, national origin, sexual orientation, age, citizenship, marital status, disability, or Veteran status. We value diversity, equity, and inclusion, and we encourage candidates from historically underrepresented groups to apply.

About This Role

The Customer Experience team is responsible for partnering both internally and externally, including sales and commercial team along with key stakeholders at large health systems, to design and execute solutions that improve efficiency and outcomes.

Scope of Work:

• Ability to perform role effectively for an average of 6 opportunities concurrently.
• Support customer clinical, operational, financial goals via designing customer journeys to drive adoption of the Zio Service.
• Align with brand priorities to ensure the customer experience (CX) is streamlined, personalized, and optimized.
• Responsible for creating and leading end-to-end customer experience strategy and differentiated solutions informed by insights, analytics, and best practices.
• Differentiate iRhythm as a trusted partner in ambulatory cardiac monitoring through the creation of operational efficiencies and standardization of care for patients with cardiac arrhythmias.
• Partner with key stakeholders (Director + VP of Cardiovascular Service Line, Population Health, Chief of Cardiology + EP, etc.) within large health systems to align on goals and success metrics of cardiac programs, identify challenges with current cardiac monitoring program, and recommend solutions that enable health systems to optimize their program
• Leverage career experience and iRhythm tools to create standardized, reproducible experiences for customer engagements
• Collaborate closely with CX Senior Manager peers, with iRhythm area sales leadership and cross-functional team members such as EHR Integration Managers, Key Account Managers, Revenue Cycle Billing Managers, Clinical Operations and Customer Service to effectively meet the needs of our customers and drive adoption of the Zio service.
• Accountable to prioritizing work that meets the needs of iRhythm business goals
• Held accountable to performance metrics that demonstrate physician adoption across large health systems, contributing to the health of IRTCs business
• Strategically partner with geographic sales team to understand their business plan, and how you can best support them impacting deep + broad penetration of their large health systems

Qualifications:

• Bachelor’s degree required, Master’s degree preferred:
  • Minimum of 6 years of related experience with a Bachelor’s degree; or 4 years of experience in a similar role and a Master’s degree.
• Experience in device or clinical sales working with large health systems in a consultative capacity preferred, or experience working in healthcare in process improvement, cardiovascular leadership, or clinical degree preferred
• Key attributes: Ability to influence across teams with strong teamwork and collaboration; ability to quickly build trust with sales team, cross-functional partners, and customers as a strategic partner. Willingness to be flexible to the needs of IRTCs business goals, ability to quickly onboard and execute within role within 3-6 months
• Strong communication and presentation skills
• Ability to quickly analyze data to glean insights impactful to making recommendations to both sales partners and customers
• Demonstrated ability to adapt quickly and deliver on strong performance during times of ambiguity and complexity
• Strong understanding of the healthcare landscape and experience in cardiology preferred
• Ability to multi-task and prioritize in a fast-paced environment
• Proficiency with tools commonly used in a business environment including customer relationship management (Salesforce), Microsoft Office (Visio)
• Must be able to travel up to 50%

What's In It For You

This is a regular full-time position with competitive compensation package, excellent benefits including medical, dental, and vision insurances (all of which start on your first day), health savings account employer contributions (when enrolled in high deductible medical plan), cafeteria plan pre-taxed benefits (FSA, dependent care FSA, commute reimbursement accounts), travel reimbursement for medical care, noncontributory basic life insurance & short/ long term disability. Additionally, we offer:

• emotional health support for you and your loved ones
• legal / financial / identity theft/ pet and child referral assistance
• paid parental leave, paid holidays, travel assistance for personal trips and PTO!

iRhythm also provides additional benefits including 401(k) (with company match), an Employee Stock Purchase Plan, pet insurance discount, unlimited amount of Linked In Learning classes and so much more! 

FLSA Status: Exempt

#LI-WB-1

#LI-Remote

LivePerson (NASDAQ: LPSN) is the global leader in enterprise conversations. Hundreds of the world’s leading brands — including HSBC, Chipotle, and Virgin Media — use our award-winning Conversational Cloud platform to connect with millions of consumers. We power nearly a billion conversational interactions every month, providing a uniquely rich data set and safety tools to unlock the power of Conversational AI for better customer experiences.  

At LivePerson, we foster an inclusive workplace culture that encourages meaningful connection, collaboration, and innovation. Everyone is invited to ask questions, actively seek new ways to achieve success and reach their full potential. We are continually looking for ways to improve our products and make things better. This means spotting opportunities, solving ambiguities, and seeking effective solutions to the problems our customers care about. 

Overview:

Join this digital revolution and work on one of the biggest OpenStack cloud services in the world! We invest heavily in artificial intelligence, bots, big data technologies, real-time analytics and messaging solutions, all hosted on our dynamic open platform and hiring Tier 2 Support Engineer to join the team.

You will: 

• Work with global customers and internal teams to resolve complex technical issues and maintain high customer satisfaction
• Provide technical support within SLA, ensuring high level of professionalism and customer satisfaction
• Follow the escalation process: promptly identify cases to be escalated and assure cases are prepared for escalation (thoroughly investigated and documented)
• Take ownership of technical issues (Tier 2 level), mentor and provide consultations to Tier 1 and work with our Tier 3 Team to resolve more advanced issues when necessary
• Lead/participate in the Support organization’s internal projects

You have:

• 2-4 years of experience in a similar role in a SaaS or web company
• Excellent troubleshooting skills with strong hands-on experience
• Excellent service-oriented verbal and written English communication skills
• Natural curiosity to solve problems and willingness to deep dive to obtain relevant knowledge.
• Ability to self-learn and work with international teams
• Strong analytical skills, ability to make relevant conclusions and provide insights
• Application support hands-on experience (not IT/ helpdesk support)
• Experience utilizing monitoring tools such as Fiddler, Wireshark, Chrome DevTools etc’
• Good understanding of HTML/CSS - required
• Basic understanding of JS - preferred
• Good understanding of data retrieval using SQL - required
• Familiarity with the core concepts of networking, APIs and SDKs - required
• Ability to work flexible hours, including holidays, nights, and weekends as and when needed for crisis management
• Discipline to conduct on-call duties as required by the business

Benefits:

• Health: medical, dental, and vision
• Time away: 28 vacation days
• Additional: Food Vouchers
• #LI-Remote

Why you’ll love working here: 

As leaders in enterprise customer conversations, we celebrate diversity, empowering our team to forge impactful conversations globally. LivePerson is a place where uniqueness is embraced, growth is constant, and everyone is empowered to create their own success. And, we're very proud to have earned recognition from Fast Company, Newsweek, and BuiltIn for being a top innovative, beloved, and remote-friendly workplace. 

Belonging at LivePerson:

We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local law.

We are committed to the accessibility needs of applicants and employees. We provide reasonable accommodations to job applicants with physical or mental disabilities. Applicants with a disability who require reasonable accommodation for any part of the application or hiring process should inform their recruiting contact upon initial connection.

Grammarly team members in this role will collaborate in person2 weeks per quarter, traveling if necessary to different hubs. They are required to live within a commutable distance of their home hub of San Francisco. Grammarly may provide relocation assistance. 

The opportunity 

Grammarly is the world’s leading AI writing assistance company trusted by over 30 million people and 70,000 professional teams every day. From instantly creating a first draft to perfecting every message, Grammarly’s product offerings help people at 96% of theFortune500 get their point across—and get results. Grammarly has been profitable for over a decade because we’ve stayed true to our values and built an enterprise-grade product that’s secure, reliable, and helps people do their best work—without selling their data. We’re proud to be one of Inc.’s best workplaces, a Glassdoor Best Place to Work, one of TIME’s 100 Most Influential Companies, and one of Fast Company’s Most Innovative Companies in AI.

To achieve our ambitious goals, we’re looking for a Revenue Accountant to join our Accounting team. The ideal candidate has strong technical accounting and analytical skills and can thrive in a dynamic, fast-paced environment. This role will work cross-functionally with teams throughout the organization within a detail-oriented climate where creative problem-solving is highly valued. 

This opportunity is ideal for someone with excellent core knowledge of operational revenue accounting, commission accounting, and US GAAP rules and who is eager to contribute their expertise to a quickly growing company. The ideal candidate will have a complete vision of the revenue and commission accounting process, billings, and commissions and will work closely with the team to streamline processes that impact our operations and financial statements.

Your impact

As a Revenue Accountant, you will work in a fast-paced environment and help lead our dedicated enterprise revenue accounting team to support Grammarly Business. You will collaborate cross-functionally, improving our current processes and establishing new ones while enhancing our revenue accounting and reporting. 

In this role, you will:

• Lead the revenue accounting close and invoicing-related processes.
• Offer expert guidance within accounting standards to resolve business issues effectively.
• Manage and execute reconciliations and other processes within the revenue close cycle.
• Partner with Order-to-Cash cross-functional teams to ensure all fully executed agreements are correctly processed, invoiced, and accounted for.
• Collaborate with Dealdesk and the Sales team to improve the contract management, vendor onboarding, and billings processes.
• Lead and assist with other special projects as needed, such as system evaluation and implementation; drive projects to completion.
• Manage ad hoc projects and support new business initiatives and product lines.

We’re looking for someone who

• Embodies our EAGER values—is ethical, adaptable, gritty, empathetic, and remarkable.
• Is inspired by our MOVE principles, which are the blueprint for how things get done at Grammarly: move fast and learn faster, obsess about creating customer value, value impact over activity, and embrace healthy disagreement rooted in trust.
• Is able to collaborate in person in San Francisco and potentially other hubs 2 weeks per quarter.
• Has 4 years of experience in the Revenue accounting process, including invoicing.
• Demonstrates strong revenue accounting knowledge of US GAAP and specifically ASC 606 at a high–growth technology company.
• Skilled in Netsuite, Salesforce, Celigo, Dealhub.
• Proficient in Microsoft Excel.
• Fosters seffective communication skills, both oral and written.
• Is a self motivated individual who thrives in a team environment and maintains a positive outlook.

Support for you, professionally and personally

• Professional growth:We believe that autonomy and trust are key to empowering our team members to do their best, most innovative work in a way that aligns with their interests, talents, and well-being. We support professional development and advancement with training, coaching, and regular feedback.
• A connected team: Grammarly builds a product that helps people connect, and we apply this mindset to our own team. Our remote-first hybrid model enables a highly collaborative culture supported by our EAGER (ethical, adaptable, gritty, empathetic, and remarkable) values. We work to foster belonging among team members in a variety of ways. This includes our employee resource groups, Grammarly Circles, which promote connection among those with shared identities, such as BIPOC and LGBTQIA+ team members, women, and parents. We also celebrate our colleagues and accomplishments with global, local, and team-specific programs. 

Compensation and benefits

Grammarly offers all team members competitive pay along with a benefits package encompassing the following and more: 

• Excellent health care (including a wide range of medical, dental, vision, mental health, and fertility benefits)
• Disability and life insurance options401(k) matching (US only)
• Paid parental leave
• Twenty days of paid time off per year, eleven days of paid holidays per year, and unlimited sick days 
• Home office stipends
• Caregiver and pet care stipends
• Wellness stipends
• Admission discounts
• Learning and development opportunities

Grammarly takes a market-based approach to compensation, which means base pay may vary depending on your location. Our US and Canada locations are categorized into compensation zones based on each geographic region’s cost of labor index. For more information about our compensation zones and locations where we currently support employment, please refer to this page.

Base pay may vary considerably depending on job-related knowledge, skills, and experience. The expected salary ranges for this San Francisco-based position are outlined below and may be modified in the future. 

We encourage you to apply

At Grammarly, we value our differences, and we encourage all—especially those whose identities are traditionally underrepresented in tech organizations—to apply. We do not discriminate on the basis of race, religion, color, gender expression or identity, sexual orientation, ancestry, national origin, citizenship, age, marital status, veteran status, disability status, political belief, or any other characteristic protected by law. Grammarly is an equal opportunity employer and a participant in the US federal E-Verify program (US). We also abide by the Employment Equity Act (Canada).