Location: Brazil

Work Status:CLT- Podium has an entity in Brazil!

The Role:

Podium is looking for a talented Backend Python Engineer with an interest in building agentic applications using large language models (LLMs). In this role, you will be joining a team of engineers tasked with empowering local businesses by creating AI agents that efficiently handle customer interactions to optimize operations and reclaim valuable time. If you are passionate about tackling complex challenges, thrive in a fast-paced, iterative environment, and have a knack for breaking down intricate problems, we think you’ll be a great fit.

What you will be doing:

• Develop and deploy advanced agentic applications powered by large language models to help local businesses automate interactions and manage leads.
• Drive the entire lifecycle of AI agent development, from conception and design to implementation and maintenance.
• Engage in rapid prototyping and iterative development to refine AI solutions based on real-world performance and feedback.
• Implement monitoring and evaluation systems to track the effectiveness of AI agents in production, ensuring high reliability and user satisfaction.
• Contribute to a culture of innovation by staying current with industry trends in generative AI and applying cutting-edge research to practical business solutions.

What you should have:

• 2+ years of hands-on programming experience with at least one modern language such as Python, Go, or Elixir.
• Hands-on experience training, fine-tuning, and/or deploying LLM applications in production environments.
• Strong analytical and problem-solving skills, with a proven ability to decompose complex issues and drive innovation in a highly iterative development process.
• Excellent communication skills and the ability to work effectively in a team setting.
• Ability to solve ambiguous problems and thrive in a fast-paced environment.

What we hope you have:

• Proficiency in Python, with a track record of developing AI-driven applications using this language.
• Exceptional writing abilities with the capacity to craft and optimize prompts for generative AI models.
• Experience with deploying, monitoring, debugging, and evaluating AI agents in production environments is a huge bonus.
• Knowledge of machine learning operations (MLOps) practices.

BENEFITS

• Open and transparent culture
• Remote-first work for Engineering & Product
• Generous vacation time, plus Brazilian national holidays off
• Competitive salary, CLT contract
• Meal ticket
• Corporate Gympass membership
• Medical and odontologic assistance
• Growth and aggressive career plan
• Bi-annual swag drops with cool Podium gear and apparel

Podium is an equal opportunity employer. Podium provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, national origin, sexual orientation, gender identity or expression, age, disability, genetic information, marital status or veteran status.

​​About the Role:

We're looking for a savvy and experienced Senior Analytics Engineerto build seamless data products in collaboration with our data engineering, analytics, engineering, business, and product management teams.

You Will:

• Take the data products to the next level by developing scalable data models 
• Manage transformations of data after load of raw data through both technical processes and business logic
• Create an inventory of the data sources and documents needed to implement self-service analytics
• Define quality standards of the data and partner with the analytics team to define minimum acceptance criteria for the data sources
• Data cataloging & documentation of the data sources
• Regularly meet with business partners and analytics teams to understand and solve data needs, short-term and medium-term
• Build trust with internal stakeholders to encourage data-driven decision-making
• Work with all organizations to continually grow the value of our data products by onboarding new data from our backend and 3rd party system

You Have:

• 8+ years of experience with SQL, preferably for data transformation or analytical use cases
• 4+ years of experience building scalable data models for analytical and BI purposes
• 3+ years of solid experience with dbt
• Mastery of data warehouse methodologies and techniques from transactional databases to dimensional data modeling, to wide denormalized data marts
• Solid experience with BI tools like Tableau and Looker
• Experience using version control (command-line, Git)
• Familiarity with one of the data warehouses like Google Big Query, Snowflake, Redshift, Databricks
• Domain expertise in one or more of the Finance, Product, Marketing, Operations, Customer Experience
• Demonstrated experience engaging and influencing senior leaders across functions, including an ability to communicate effectively with both business and technical teams
• Strong analytical and quantitative skills with the ability to use data and metrics to back up assumptions and recommendations to drive actions
• Ability to articulate vision, mission, and objectives, and change the narrative appropriate to the audience
• Experience working with management to define and measure KPIs and other operating metrics
• Understanding of SDLC and Agile frameworks
• Project management skills and a demonstrated ability to work autonomously

Nice to Have:

• Experience working in telehealth or e-commerce
• Previous working experience at startups
• Knowledge of Python programming
• Knowledge of Airflow, and modern data stack (Airflow, Databricks, dbt, Fivetran, Tableau / Looker)
• ML training model development

Our Benefits (there are more but here are some highlights):

• Competitive salary & equity compensation for full-time roles
• Unlimited PTO, company holidays, and quarterly mental health days
• Comprehensive health benefits including medical, dental & vision, and parental leave
• Employee Stock Purchase Program (ESPP)
• Employee discounts on hims & hers & Apostrophe online products
• 401k benefits with employer matching contribution
• Offsite team retreats

#LI-Remote

Overview

SAM Labs is looking for a Senior Backend Developer with strong experience in back-end development, TypeScript, AWS services, and infrastructure-as-code tools to help maintain and extend our backend codebase. You will be responsible for enhancing our backend architecture, designing scalable solutions, and implementing infrastructure best practices with a focus on performance and security. As a senior team member, you will play a crucial role in advancing our products.

This is a fully remote position reporting to the Lead Developer and Director of Product.

What You’ll Do:

• Architect and Develop: Maintain and develop our backend services in TypeScript, creating scalable, secure, and maintainable server-side code.
• Collaborate Cross-functionally: Work closely with the Lead Developer and Director of Product to define technical requirements and architect efficient backend solutions.
• API Design and Implementation: Design and build RESTful and GraphQL APIs using AWS Lambda, API Gateway, TypeScript, NestJS, and AppSync, prioritizing scalability, real-time functionality, and offline capabilities.
• Database Management: Optimize data models and access patterns for both AWS DynamoDB (NoSQL) and MySQL (SQL), ensuring efficient storage and retrieval.
• Authentication & Authorization: Implement and manage secure authentication/authorization systems using AWS Cognito.
• Event-driven Architecture: Integrate and scale event-driven messaging systems with AWS SQS for reliable application performance.
• Serverless Deployments: Utilize the Serverless Framework to deploy and manage serverless applications on AWS, adhering to best practices.
• Infrastructure as Code: Manage and automate infrastructure using Terraform and Terragrunt, ensuring efficient and repeatable deployments.
• Performance Optimization: Identify and address performance bottlenecks, enhancing system reliability and scalability.
• Code Quality: Write, review, and maintain unit tests to ensure code quality, maintainability, and functionality.
• Stay Current: Keep up with industry trends and emerging backend technologies to continually improve our stack.

What You Bring:

• Experience: 4+ years in backend development with a focus on TypeScript and/or JavaScript, ideally with extensive experience in AWS services.
• AWS Expertise: Proficient in AWS services, including Lambda, DynamoDB, Cognito, SQS, and AppSync.
• Database Skills: Proven experience in both SQL and NoSQL databases, with a strong grasp of data model optimization for MySQL and DynamoDB.
• Serverless Architecture: Advanced understanding of serverless infrastructure and deployment with the Serverless Framework.
• Infrastructure Automation: Hands-on experience with Terraform and Terragrunt for managing infrastructure as code.
• API Development: Proficient in building and maintaining RESTful (NestJS) and GraphQL APIs.
• Best Practices: Knowledge of software development principles, design patterns, and best practices, with an ability to champion code quality.
• Agility: Experience working in Agile environments, using tools like Git for version control.
• Problem-solving: Strong analytical skills with a proactive approach to tackling complex technical challenges.
• Communication: Excellent collaboration skills, with a proven ability to communicate effectively within a fully-remote team.
• Continuous Growth: Driven to keep learning and improving with time, willing to take on new challenges and hone existing skills with a positive attitude.

Why Join Us?

In this role, you’ll drive backend innovation, scalability, and efficiency, working with a passionate team in a dynamic environment where your contributions will directly impact the growth and success of our products, reaching hundreds of thousands of learners around the world.

The Team:

Our team is responsible for building the Celonis’end-to-end Task Mining solution. Task Mining is the technology that allows businesses to capture user interaction (desktop) data, so they can analyze how teams get work done, and how they can do it even better. We own all the related components, e.g. the desktop client, the related backend services, the data processing capabilities, and Studio frontend applications.

The Role:

Celonis is looking for a Staff Data & Machine Learning Engineer to improve and extend our existing Task Mining ETL pipeline as well as build production ready AI based features into the Task Mining product. You will be owning the solution to simplify the extraction of insights from task mining data. This role demands a blend of expertise in data engineering, software development, and machine learning, utilizing Python. 

The work you’ll do:

• Design, build, and maintain robust, scalable data pipelines that facilitate the ingestion, processing, and transformation of large datasets
• Drive the development of AI-powered features and applications from scratch within the Task Mining product
• Implement data strategies and develop data models
• Collaborate with other engineering teams to implement, deploy, and monitor ML models in production, ensuring their performance and accuracy
• Leverage machine learning techniques to provide actionable insights and recommendations for process optimization
• Write performant, scalable and easy to understand SQL queries and optimize existing ones
• Learn PQL (Process Query Language – Celonis’ own language for analytical formulas and expressions) and use it to query data from our process mining engine
• Own the implementation of end to end solutions: leading the design, implementation, build and delivery to customers
• Provide technical leadership and mentorship to other engineers and team members
• Lead design discussions, code reviews, and technical planning sessions to ensure high standards and knowledge sharing

The qualifications you need:

• 8+ years of practical experience in a Computer Science/Data Science related field
• Or PhD in Data Science/AI/ML area with 5+ years of practical experience 
• Experience with building production ready and scalable AI/ML applications in the python ecosystem
• Ability to optimize data pipelines, applications, and machine learning models for high performance and scalability
• Understanding of ETL jobs, data warehouses/lakes, data modeling, schema design
• Excellent command of SQL, including query optimization principles
• Ability to assess dependencies within complex systems, quickly transform your thoughts into an accessible prototype and efficiently explain it to diverse stakeholders
• Experience with containerization and CI/CD pipelines (e.g. Docker, Github Actions)
• Interest in learning new technologies (e.g. PQL language and Object Centric Process Mining)
• Strong communication and collaboration skills (English is a must)
• Able to supervise and coach mid-level and senior colleagues
• Knowledge of Column-oriented DBMS (e.g. Vertica) and its specific features would be beneficial
• Nice to have is knowledge in the frameworks Tensorflow, Pytorch, Langchain, FastAPI, SQLAlchemy 

The Flow Builder team is responsible for designing, developing, and supporting Postscript’s message orchestration platform. We are constantly improving on the current platform and adding new features that empower merchants to run their entire SMS business through Postscript. The Flow Builder product is experiencing fast growth and adoption leading to a number of new and exciting challenges to solve. We are looking for a motivated software engineer with an interest in building scalable and extensible products to join our growing team.  

As a Senior Backend Engineer on the Flow Builder team you will use your expertise and passion for building scalable and extensible distributed systems to help enhance our message orchestration platform, enabling our customers to engage their subscribers through conversational messaging. As a technical leader you will set the bar for the maintainability and performance of our systems. You will be given the autonomy to grow to your full potential and your work will directly impact our customers and Postscript’s bottom line.

Senior Backend Engineers at Postscript have a high impact on their team and on the wider engineering org through project leadership, technical expertise, and decision-making. As a Senior engineer you will guide your team in weighing technical constraints and business priorities to make the necessary trade-offs to deliver customer value. Our stack is currently React, Go, Python (Flask), within a mostly monolithic, AWS-managed architecture.

Your passion for building great products, especially in early-stage companies, will lead you to have a  significant impact on both our customers and business. In addition, you will have the opportunity to solve challenging problems and build out architecture and processes as we scale. 

This position is fully remote.

Primary duties

• Architect and build highly available, extensible, and scalable platform primitives and REST APIs for external and internal customers
• Take ownership and be creative with your solutions as you help deliver excellent products to our customers
• Contribute to the health of the team through honest and direct feedback as we iterate and improve on our processes
• Guide your team to make optimal technical and product design decisions
• Identify and execute on points of scale in order to maximize throughput and efficiency
• Mentor other engineers on best practices and growth opportunities
• Be accountable for communicating transparently and proactively, defining scope, breaking down and estimating tasks, risk and change management

Requirements

• A proven career as a software engineer developing backend applications and APIs, hands-on experience using Golang and Python. SaaS experience preferred
• Experience with or exposure to migration off a monolithic architecture a plus
• Familiarity with building, deploying, and maintaining applications on AWS services using Terraform
• Expertise in NoSQL and SQL, and experience with database modeling (Postgres)
• Experience building modular, flexible architectures (maximizing readability and extensibility)
• Excellent verbal and written communication skills
• Experience building great products (high growth, early stage tech preferred)
• Experience coaching and mentoring engineers

What We’ll Love About You

• Minimum 6-8 years professional software development experience
• Experience establishing best practices in development processes 
• Passion for early stage companies and the opportunity to be responsible for owning and improving a new, fast-growing code base
• Great communicator and love helping others 
• Experience establishing best practices in development processes 
• Empathy for users 
• Strong attention to detail
• Fearless in your pursuit of excellent results
• Remote work experience is a plus 

What You’ll Love About Us

• Salary range of USD $170,000-$200,000 base plus significant equity (we do not have geo based salaries)
• High growth startup - plenty of room for you to directly impact the company and grow your career!
• Work from home (or wherever)
• Fun - We’re passionate and enjoy what we do
• Competitive compensation and opportunity for equity
• Flexible paid time off
• Health, dental, vision insurance

For information about how we use your personal data, please see our U.S. Job Applicant Privacy Notice

Job Location: Austin, TX | Atlanta, GA | Denver, CO | New York, NY | San Francisco, CA | Seattle, WA | Washington DC

About the department

The Customer Support Team solves complicated problems and answers technical inquiries via phone, email, chat, and social media. Whether it is a WordPress blogger using our services for free or a global Enterprise business with petabytes of web traffic, our team is always eager to assist. At Cloudflare, Technical Account Managers (TAMs) are part of our Global Customer Support organization and work directly with customers to ensure a consistent and high level of support. We are the eyes and ears of Cloudflare, acting as the real-time voice of the customer to help communicate their needs and real-world use cases back to the rest of the company - to help build a better service and future product development.

What you'll do

The Technical Account Manager will own the post-contract end-to-end support experience for Cloudflare’s most strategic customers, to unblock post-go-live technical support challenges. They are a dedicated technical primary point of contact for our top-tier Enterprise customers. TAM’s responsibilities are to manage and monitor support interactions, serve as an internal advocate for customers, respond to customer escalations, and proactively escalate issues as needed. TAMs meet regularly with their respective customer(s) and provide proactive recommendations that support customers’ requirements, roadmap, and ongoing technical needs, partnering with the Customer Success and Account Team members.

To be successful in this role, you must possess strong customer service and leadership skills, be a self-starter, be committed to ongoing self-education, be able to collaborate across organizations and have excellent technical problem-solving skills.

As a TAM aligned with Cloudflare’s Network Services products and with a working understanding of Layer 3 and 4 functionality, you’ll closely engage with customers who integrate these solutions into their Cloudflare configuration, addressing their primary support needs.

Responsibilities

• Serve as primary technical support contact.
• Maintain a cooperative relationship with all cross-functional resources, such as product, engineering, and customer account teams comprising Account Executives, Customer Success, Professional Services, and Partners throughout every sales phase.
• Collaborate with the Account Team, as well as Engineering and Product, to help ensure high customer satisfaction by providing world-class dedicated support throughout the entire life of the customer partnership.
• Provide product and engineering teams with customer feedback to help identify Support challenges and opportunities. 
• Have a holistic and dynamic view of customer’s environment and use of Cloudflare products, including the customer deployment topology, expert resolution for all support issues, and proactive advice for long-term improvements.
• Create and deliver Quarterly Support Reviews including SLA adherence, top ticket drivers, ticket deep dives, and incident reviews.
• Ability to travel up to 25% of the time. 
• Ability to work one weekend every quarter. 
• Proactively engage with the account team during strategic deal closure and throughout the lifecycle of the customer.
• Point of escalation during business hours, and backup point of escalation for Cloudflare TAMs in other regions during their off hours.
• Understand client sentiment, own internal and customer facing escalations, and provide product support.
• Ensure support tickets are solved in a timely manner.
• Maintain and expand working technical knowledge of Cloudflare products.
• Single threaded owner of technical support issues, working with backend teams as needed.
• Work with global TAM’s to ensure coverage on critical issues.
• Ensure rapid Incident response.
• Assist with preparing and communicating CSRs and formal documentation for incidents and major issues.

Examples of desirable skills, knowledge and experience

• Understanding of networking and routing protocols (BGP, OSPF, IPSec, GRE, etc).
• Experience in security products and technologies (e.g Firewall, IPS, DDoS).
• Experience in system integration and multi-vendor environments & data center deployments.
• Basic troubleshooting skills (e.g. traceroute, WireShark, dig, cURL, etc.) towards identifying and escalating to the necessary teams to drive towards a solution.
• Minimum 8 years of previous experience in a customer-facing team with technical account management responsibilities.
• Have the business acumen of working with Fortune 500 companies and their leadership team.
• Fundamental understanding of how the Internet works, e.g. the OSI Model, Application and Network security, what a proxy is and how it works.
• Passionate about Cloudflare products, helping customers, and building strong relationships across organizations.

Compensation

Compensation may be adjusted depending on work location.

• For Colorado-based hires: Estimated annual salary of $127,000- $155,000.
• For New York City, Washington, and California (excluding Bay Area) based hires: Estimated annual salary of $142,000 - $174,000
• For Bay Area-based hires: Estimated annual salary of $149,000- $183,000

Equity

This role is eligible to participate in Cloudflare’s equity plan.

Benefits

Cloudflare offers a complete package of benefits and programs to support you and your family.  Our benefits programs can help you pay health care expenses, support caregiving, build capital for the future and make life a little easier and fun!  The below is a description of our benefits for employees in the United States, and benefits may vary for employees based outside the U.S.

Health & Welfare Benefits

• Medical/Rx Insurance
• Dental Insurance
• Vision Insurance
• Flexible Spending Accounts
• Commuter Spending Accounts
• Fertility & Family Forming Benefits
• On-demand mental health support and Employee Assistance Program
• Global Travel Medical Insurance

Financial Benefits

• Short and Long Term Disability Insurance
• Life & Accident Insurance
• 401(k) Retirement Savings Plan
• Employee Stock Participation Plan

Time Off

• Flexible paid time off covering vacation and sick leave
• Leave programs, including parental, pregnancy health, medical, and bereavement leave

Available Locations: Austin, Texas | New York, New York | Lisbon, Portugal | London, United Kingdom

About the Department

Emerging Technologies & Incubation (ETI) is where new and bold products are built and released within Cloudflare. Rather than being constrained by the structures which make Cloudflare a massively successful business, we are able to leverage them to deliver entirely new tools and products to our customers. Cloudflare’s edge and network make it possible to solve problems at massive scale and efficiency which would be impossible for almost any other organization.

What you'll do

We are looking for an Engineering Manager to join Cloudflare, in charge of a new project. You will lead a team of passionate, talented engineers that are building the systems that decentralize applications deployed on millions of sites. You will play an active part in shaping the product and team that will build core infrastructure. You will make sure our company hits our ambitious engineering goals.  You will change the way people build applications.

You bring a passion for meeting business needs by building technical, innovative solutions. You excel to understand how big-picture goals inform technical details. You thrive in a fast-paced iterative engineering environment and have experience in delivering scalable distributed systems. Most importantly, you have a track record of having past teams respect you as both a technical leader and manager.

Examples of desirable skills, knowledge and experience

• Experience leading a team
• Comfortable leading and hiring a team that builds the backend bits and frontend widgets
• Excel at planning, creating teams and overseeing execution to meet commitments and deliver with predictability
• Comfortable building developer-loved APIs that scale
• Demonstrate a track record of leading a team including hiring, on-boarding, and professional development. You inspire your team to reach higher. You’re as good as explaining “why” as you are “how”
• Experience implementing tools, process, internal instrumentation, methodologies and resolving blockages
• Comfortable managing teams/projections with tight deadlines and short release cycles

Bonus Points

• Experience building massive distributed systems
• Experience leading teams using any of the following: modern JavaScript, C++, Web Assembly. Rust or Go 

Compensation

Compensation may be adjusted depending on work location.

• For New York City, Washington, and California (excluding Bay Area) based hires: Estimated annual salary of $213,000 - $261,000

Equity

This role is eligible to participate in Cloudflare’s equity plan.

Benefits

Cloudflare offers a complete package of benefits and programs to support you and your family.  Our benefits programs can help you pay health care expenses, support caregiving, build capital for the future and make life a little easier and fun!  The below is a description of our benefits for employees in the United States, and benefits may vary for employees based outside the U.S.

Health & Welfare Benefits

• Medical/Rx Insurance
• Dental Insurance
• Vision Insurance
• Flexible Spending Accounts
• Commuter Spending Accounts
• Fertility & Family Forming Benefits
• On-demand mental health support and Employee Assistance Program
• Global Travel Medical Insurance

Financial Benefits

• Short and Long Term Disability Insurance
• Life & Accident Insurance
• 401(k) Retirement Savings Plan
• Employee Stock Participation Plan

Time Off

• Flexible paid time off covering vacation and sick leave
• Leave programs, including parental, pregnancy health, medical, and bereavement leave